HRG Performance Series DVR DDNS Support Application Note
Contents
1. Enable DDNS Protocol Type server Address members dyndns org User Name username Password PT Titty Confirm ETITI Device Domain Name hrg sample dvrdyndns serv In the DDNS Settings window select the Enable DDNS check box Next to Protocol Type select DynDns Next to Server Address type members dyndns org oS tT oe Next to User Name type your DynDNS account user name www honeywellvideo com 9 Next to Password type your DynDNS account password 10 Next to Confirm retype your DynDNS account password 11 Next to Device Domain Name type the domain name hostname that you created on the DynDNS website for example hrg sample dvr dyndns server com do not include nttp 12 Click Yes 13 In Device Parameters click Save A confirmation message appears in the lower right corner of the screen Device Parameters E Information Set network parameters of the device E General e g IP address port etc General Advanced Settings Ah ser NTP HDD Email Exception PPPOE DDNS Register File E o Sur Others Advanced Settings Reboot Restore Factory Settings Import Configuration File Export Configuration File Saving settings succeeded start y Multi Site 4200 14 Next to DDNS click Register Device Parameters E Information 3 Set network parameters of the device E General e g IP address port etc new aiak jiii B Alarm General2. Honeywell HRG Performance Series DVR DDNS Support Application Note DynDNS This document describes how to enable and configure Dynamic DNS DDNS functionality on the HRG Performance Series digital video recorder using DynDNS an online DDNS service This document applies to HRG DVRs with firmware and software that meets the following requirements e HRG4 8 16 DVR firmware v 1 2 2 Build 120827 or later e HRG Multi Site 4200 software version 1 02 01 50 or later Using DynDNS you can create an easy to remember domain name that points to your DVR s public WAN IP address If the DVR s public IP address changes the DVR will contact DynDNS and update the domain name to point to the new address minimizing downtime due to loss of connectivity Creating a Domain Name To create a domain name with DynDNS 1 Obtain your DVR s public WAN IP address from your networking equipment or from your network administrator 2 Go the DynDNS website www dyn com dns create an account and then create a hostname domain name You will need to provide your DVR s public WAN IP address when you create the domain name on the DynDNS website Configuring the DVR To configure the DDNS settings locally on the DVR 1 Click Menu gt Settings gt Network to enter the Network Settings menu Network Settings E General Advanced Network Status NIC Type 10M 100M Auto DHCP a IP Address LS er Pa Subnet Mask PATE oa a ae pe m
3. Advanced Settings Lo m aa HDD Email A Exception PPPOE S File Advanced Settings Log ir Others Reboot Restore Factory Settings Import Configuration File Export Configuration File 800 12159V1 A 09 2012 6 DynDNS Support Application Note Accessing the DVR You can access your HRG Series DVR using DDNS via a web client or via an app installed on your mobile device To access your HRG Series DVR using a web browser e Enter your DynDNS domain name followed by the port number of the DVR that you want to access in the address bar of your web browser Use the following format http domain name HTTP port number Example htto hrg sample dvr dyndns server com 8888 To access your HRG Series DVR using the HRG mobile apps e Inthe device settings set the Register Mode as Domain and then next to Address enter your DynDNS domain name For detailed instructions refer to the HRG App for Apple iOS Devices User Guide 800 12168 or the HRG App for Android Devices User Guide 800 12218 To access your HRG Series DVR using Multi Site 4200 e In the Multi Site 4200 Connection Settings setup window type your DynDNS domain name in the Address field Example hrg sample dvr dyndns server com Note Do not include hitp in the domain name For detailed instructions refer to the Multi Site 4200 Remote Viewing Software User Guide 800 12064V1 www honeywellvideo com Troubleshooting e Make
4. sure that your DVR domain name is entered correctly in the domain name text fields on the DDNS setup screens Do not include hitp e Make sure that your DynDNS user name and password are still valid Log in directly to the DynDNS website to verify this e If DHCP is disabled in your DVR s network setting make sure that the preferred and alternate DNS server addresses are entered correctly You can obtain this information from your network administrator e Make sure that port forwarding is set up correctly on your network equipment your router for example Contact the equipment manufacturer or your network administrator if you need assistance e To test that everything is working correctly do the following e Briefly change your domain name s associated IP address on the DynDNS website to an incorrect one e Unplug the DVR s network cable from the back of the DVR e Reboot the DVR wait for it to completely boot up then re connect the network cable After a few minutes the IP address on the DynDNS website should be updated to the correct IP address refresh the DynDNS web page periodically until you see the change 800 12159V1 A 09 2012 Honeywell www honeywellvideo com 1 800 323 4576 North America only HVSsupport honeywell com Document 800 12159V1 Rev A 09 2012 2012 Honeywell International Inc All rights reserved No part of this publication may be reproduced by any means without written permis
5. your DynDNS account user name Next to Password enter your DynDNS account password Next to Confirm Password re enter your DynDNS account password Click OK to save the settings To configure the DDNS settings remotely using Multi Site 4200 software I 2 Click Device Management to open the Device Management window Select the device you want to configure and then click Remote Configuration A File System View Tool Help Multi Site 4200 0X 11 44 01 CPU 2012 09 04 Network Control Panel E Main View f Import Camera a Device Management Add 2 Modify Delete ___ Remote Configuration Show Online Devices 3 Nickname IP Serial No SAMPLE DVR NAME ir ee TE HRG16101201206 15AAWR409092987WCVU Alarm Event le O 2 The Device Parameters window opens 800 12159V1 A 09 2012 4 DynDNS Support Application Note 3 Inthe left navigation pane of the Device Parameters window click Network and then click the Advanced Settings tab Device Parameters E Information Set network parameters of the device E General e g IP address port etc ae Network Settings A Bo Alarm General Advanced Settings 2 User NTP Set aa HDD Email Set A Exception PPPOE Set ain DDNS set Register j File Advanced Settings Set lt Others Reboot Restore Factory Settings Import Configuration File Export Configuration File 4 Next to DDNS click Set The DDNS Settings dialog box opens
6. a ap es Default Gateway Li pS re Preferred DNS Server Alternate DNS Server MAC Address 00 40 30 11 11 8d OK Cancel Document 800 12159V1 Rev A 09 2012 2 DynDNS Support Application Note 2 Select the DHCP check box to enable DHCP mode and configure your router to assign a specific IP address to your DVR based on its unique MAC address Refer to your router s user manual for details If DHCP mode is enabled the Preferred DNS Server and Alternate DNS Server fields can be left blank Note If your DVR is configured to use a static IP address rather than DHCP you must fill in the Preferred DNS Server and Alternate DNS Server fields to use the DDNS feature Contact your network administrator to obtain the preferred and alternate DNS server IP addresses 3 Click the Advanced tab Network Settings General Advanced Network Status PPEOE Set DID NS NTP HOST OTHERS 4 Next to DDNS click Set 5 Inthe DDNS window select the DDNS check box to enable the DDNS feature 6 Next to DDNS Type select DynDns DB KS DDNS Type Server Address DVR Domain Name User Name Password Confirm Password www honeywellvideo com T 9 10 11 12 Next to Server Address enter members dyndns org Next to DVR Domain Name enter the domain name hostname that you created on the DynDNS website for example hrg sample dvr dyndns server com do not include http Next to User Name enter
7. sion from Honeywell The information in this publication is believed to be accurate in all respects However Honeywell cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes
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