User Manual
Contents
1. 6 2 1 Front Panel Your CIRRUS CR Series appliance has the following components accessible from the front panel Hard Drive Activity LED Power Status LED 2 x USB 2 0 Ports Soft Shutdown Start up Button oe E T 6 2 2 Rear Panel Your CIRRUS CR Series appliance has the following components accessible from the rear panel 5 DisplayPort DP Display Output 6 HDMI Display Output 7 LAN1 RJ45 Network Jack 8 LAN2 RJ45 Network Jack 9 COM Port 10 Power Jack DC IN 12VDC 11 4 x USB 2 0 Ports 12 Audio Input and Output Ports 13 VGA Display Output 6 3 Identifying your model and serial number 6 3 1 Appliance Model Number The label on the bottom of your appliance case contains information that identifies your exact appliance model number A similar label is also located on the product box IONODES technical support staff may need this information if you call for assistance 6 3 2 Appliance Serial Number You can locate the appliance s serial number e Printed on a white label located on the bottom of your appliance case e Printed on the packing slip that came with your appliance e Displayed in appliance s web interface o Double click on the Device Config icon located on the system desktop o Log into the web interface default username and password are both admin o Once logged in select the Configuration tab from the left hand side bar o The Default tab shown is the System tab which contains your device seria2. C R4 Series User Manual Version 2 0 lt PP e fe NODES CIRRUS 1855 Bernard Lefebvre Laval QC H7C 0A5 Canada Tel 450 696 1060 Web www ionodes com Email support ionodes com CIRRUS CR Series User Guide 2010 2015 IONODES INC All Rights reserved No part of this documentation may be reproduced in any means electronic or mechanical for any purpose except as expressed in the Software License Agreement IONODES shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice The information in this publication is provided as is without warranty of any kind The entire risk arising out of the use of this information remains with recipient In no event shall IONODES be liable for any direct consequential incidental special punitive or other damages whatsoever including without limitation damages for loss of business profits business interruption or loss of business information even if IONODES has been advised of the possibility of such damages and whether in an action or contract or tort including negligence This software and documentation are copyrighted All other rights including ownership of the software are reserved to IONODES Inc Windows and Windows Embedded Standard are registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered tr
3. 1O N0J 35 EN 9 3 8 Site Page The site page allows you to enter site and dealer information This information will be kept inside the device s configuration and may be useful as future reference for any support call Quick Setup Wizard CIRRUS Step 7 of 8 This page allows you to enter basic information about the deployment site and associated dealer FE Site Info Site State Province Zip Postal code m e E E E Mandatory field please enter a valu 1O NeJo 35 A 9 3 9 Final Page The final page displays the final status of the wizard prior to applying the desired configuration and before deploying the selected application package Please confirm that all wizard pages have been completed as desired prior to clicking on the Apply button Should any wizard page be incomplete or contain invalid parameters the Apply button will be unavailable please correct any errors and retry CIRRUS Error on Page Ife NODES CIRRUS Complete Wizard Ife NODES A After clicking on the Apply button a popup window will appear showing installation progress installation is complete the system will shut down and reboot automatically Configuring device List of configuration steps Installing the chosen application Estimated installation time 3 minute s 53 second s Step 3 of 5 Installing the application Applying device configuration Testing connectivity with the device bef
4. SORWASCENVITONME N ipasa aa a a aa a ada 18 8 1 Pre Packaged Video Management Software VMS cssscccccssssseccecceeseeceeeeeeeeeceeeeeeeeeceeseeeess 18 8 2 Anti Vir s SOTO A E AE T N 18 8 3 SONNE UDA EA a A 5 A 18 3 4 No A e O gu a a a 19 Basic Operating ias trucos asii ads 20 9 1 Powering on the appliance 20 9 2 Powering off the ADDI ANGE ca A A A A ia 20 9 3 QUIER SOLU OVI el OC oscar tratada 21 9 3 1 Conroe 21 9 3 2 Welcome Page cani ia 22 9 3 3 EVLA PO Ns 23 9 3 4 SUSTO aa ta 23 9 3 5 Gs O N eaceananteo teas E E 24 9 3 6 Applications Pace tona A 25 9 3 7 Contisuration Patents 26 9 3 8 MS as 26 9 3 9 late lr E o CREI see re ces ees oe A E A E ae nate eaves cee vacate A AAE ees 27 9 4 Initial Configuration MOP ui aia its 29 9 4 1 Securing ACCESS t your appliance ui AAA 29 9 5 Accessing the appliance Weber ia 29 9 521 CONMECCTION Sta tU aos note Aleta sarc a e aera hacia Ae ie o hata 30 9 6 Navigating through the web inte rface cccccesccccsssecccessececceecceeeesececeesececeeecesseeceesaeecetsuneess 31 9 6 1 nn A 31 9 6 2 CONSUMOS 31 9 6 3 Maintenance a e N 31 9 6 4 FORMAT OM BOX iceucAcenesatelanicocdcouh ia dias 31 10 System COMPS UAL OM Nee ua dd 32 IOE A a E tes sauna suse ES OES 32 IOA Dates TiC eenaa iaa 33 TS NEtWOT acia 33 10 31 NetWork INTER ACES aa ta 34 1032 O AD E orere O 34 10333 Using Static IP ACOSO it aii 34 10 34 HostName CON eUAtION a 34 t035 Usine NTP Tinie Sincroniza CON odios
5. Update button a You will be asked for the firmware update file b Select the iof file which was provided by IONODES can be found at www ionodes com 2 The following status messages will be displayed during the update a Firmware upload in progress 100 b Firmware uploaded Saving to internal storage 0 c Validating and decompressing firmware 0 d Firmware ready for installation Rebooting device 0 3 The web page will disconnect from the device while it is being rebooted to apply the new firmware 4 You will be prompted for login once the device is up again a The Testing firmware stability status message will be displayed while the system validates the new firmware 5 The Firmware update complete 100 status message will be displayed once the process is completed 11 3 Factory Default Configuration The fifth option in the Maintenance tab is the Reset task which allows you to reset your appliance to the factory default settings Note that this operation will not reset your network settings To return your appliance to factory default 1 From the Maintenance window click on the Reset button 2 The appliance will apply the default settings and may reboot to return to factory defaults 12 System Image Recovery In the event your system has become corrupted or unusable in any way or you simply wish to reload your system to its factory default operating system image the appliance offer
6. a remote computer located on the same network as the appliance and entering the IP address or host name of the appliance in the address box IONODES provides a useful tool called the lonConfigTool which can assist in discovering the IP address of your appliances on your network This tool can be downloaded from our website at http www ionodes com The appliance web interface provides the required tools to navigate and gather the appropriate information pertaining to your appliance Ife NODES system Status System Status The following web interface provides a quick overview of the current status of your device To perform administrative tasks on your device click a tab on the left Each section provides further instructions Health Check Status DMS All services are running normally Internal Services All services are running normally Information Product CIRRUS Version 3 5 0 0 Up time Od 00h 03m 49s User admin Note The appliance web interface requires a browser capable of running Microsoft Silverlight interfaces If unsure if your browser supports Silverlight please contact your IT administrator 9 5 1 Connection Status The appliance web interface provides feedback on the connection status to the appliance e Green and Connected means the web interface is logged into the appliance and can pass data to and from the device e Orange and Processing means the appliance is sending data to the web interface or vi
7. front panel of the device OR b Click on the Windows START button located on the bottom left of the screen and then click on the SHUT DOWN button Both methods above will cause the software to shut itself down properly The appliance may take a few minutes to complete its shut down Warning Always be sure to follow the proper procedures when turning off the power to the appliance NEVER disconnect the power to the device while it is still running or in the process of shutting down Doing so can cause data loss file corruption system instability and hardware failure 9 3 Quick Setup Wizard The Quick Setup Wizard is a setup and configuration assistant which appears the first time you boot a CIRRUS CR Series appliance It is designed to simplify the configuration of basic device settings and allows you to select the VMS platform package you wish to deploy The devices ship with pre loaded VMS platform packages which are shown during the application setup phase of the wizard However more recent versions of these packages or entirely new VMS platform packages are regularly updated on the IONODES online cloud storage these can be downloaded via the wizard as well 9 3 1 General Layout Quick Setup Wizard CIRRUS Welcome In what language do you want to run the wizard 10 Nojo 35 EN e Navigation Menu o This menu allows you to navigate directly to any wizard page o The current wizard page is highlighted o The
8. solutions to small medium and large single or multi site surveillance deployments These appliances provide an embedded high performance networked video platform capable of recording multiple cameras with high sustained data throughputs to meet a multitude of requirements The CIRRUS CR series appliances can host enterprise class video management VMS software solutions commonly used in the market With a pre loaded operating system and VMS software package IONODES takes the hassle away from complex set up and configuration of an IP video management environment Validating certifying and embedding all OS and software components into a simple and easy to use platform means you spend less time configuring your system and more time operating it to secure your environment Combining the CIRRUS CR series appliances with your IP cameras and IP video encoders of choice provides a cost effective means to convert legacy analog video systems to IP and build new state of the art IP video surveillance deployments The CIRRUS CR series supports all IP cameras and IP video encoders supported by all major VMS solutions The CIRRUS CR Series appliances and VMS software combine to provide innovative configuration options and tools that significantly decrease the deployment time and the effort needed to deploy your security solution Simply connect a USB keyboard mouse and monitor to the appliance and you are ready to add your IP cameras and encoders to your vide
9. LING COPYING OR OTHERWISE USING THE SOFTWARE THIS EULA IS A LEGAL AGREEMENT BETWEEN YOU AND IONODES INC IONODES AND GOVERNS YOUR USE OF THE SOFTWARE ACCOMPANYING THIS EULA WHICH SOFTWARE INCLUDES COMPUTER SOFTWARE AND MAY INCLUDE MEDIA PRINTED MATERIALS AND ON LINE OR ELECTRONIC DOCUMENTATION COLLECTIVELY THE SOFTWARE BY BREAKING THE SEAL ON THIS PACKAGE DOWNLOADING THE SOFTWARE OR INSTALLING COPYING OR OTHERWISE USING THE SOFTWARE YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS EULA DO NOT OPEN DOWNLOAD INSTALL COPY OR OTHERWISE USE THE SOFTWARE 1 SCOPE OF LICENSE The Software may include computer code program files and any associated media hardware or software keys printed material and electronic documentation The Software may be provided to you pre installed on a storage device the media as part of a computer system or other hardware or device System The Software is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties All title and intellectual property rights in and to the Software including but not limited to any images photographs and text incorporated into the Software the accompanying printed materials and any copies of the Software are owned by IONODES and or its suppliers The Software is licensed not sold All rights not expressly granted under this EULA are reserved by I
10. ONODES and its suppliers 2 GRANT OF LICENSE This EULA grants you the following rights on a non exclusive basis a General This EULA permits you to use the Software for which you have purchased this EULA Once you have purchased licenses for the number of copies of the Software that you require you may use the Software and accompanying material provided that you install and use no more than the licensed number of copies at one time The Software is only licensed for use with specified Licensor supplied Systems If the Software is protected by a software or hardware key or other device the Software may be used on any computer on which the key is installed If the key locks the Software to a particular System the Software may only be used on that System b Locally Stored Components The Software may include a software code component that may be stored and operated locally on one or more devices Once you have paid the required license fees for these devices as determined by IONODES in its sole discretion you may install and or use one copy of such co z 3 ed by IONODES You may then use access display run or otherwise interact with use such component of the Software in connection with operati et forth in any accompanying documentation or in the absence of such solely in the manner contemplated by the nature of the Software A ccept EULA c Remotely Stored Components The Software may also include a software code component for operating one
11. P copy of such component of the Software on a remote storage device on an internal network with all of the devices and may operate such compghent y A Work sOy Ti the manner set forth in any accompanying documentation or in the absence of such solely in the manner contemplated by the nature gihe Software provided however you must still acquire the required number of licenses for each of the devices with which such component is to be operated 9 3 4 System Page The system page displays basic status information on your device and allows you to specify basic system settings Quick Setup Wizard CIRRUS o Serial number Video Storage Drive s Computer Name Administrator Passwor Time zone 1O NoJa 35 e Serial Number This serial number may be required should you need to place a support call Firmware Version This is the version of the device s internal software services This is not the version of the operating system or any installed VMS software Processor This is the processor type installed in your device Physical Memory This is the amount of RAM memory installed in your device Video Storage Drive s This section lists the drives which are available for video storage Computer Name This is the computer name as it will appear on the network Administrator Password This is the password which will be set for the admin user account This password will be set for the administrator login a
12. ademarks of the respective owners The following words and symbols mark special messages throughout this guide Warning Text set off in this manner indicates that failure to follow directions could result in damage to persons or equipment Contents nM A W N e IMmportantsatety IMSCFUCTIONS aer n n E N A E R 6 As a N A E N N 7 Handling Notes a N 7 Moist reand Condensation NOTES ui salt E E E N EA 7 Product DESIDI eenn N E aiii 8 CIRRUS CR Series Appliance Feature S ves ici io 9 6 1 What TS IAS BOX aaa incas 9 6 2 Frontana Fear panel CONntrols and LEDS 10 6 2 1 PRONE eI A E A vies desu taeacail N Mehul dnageeeueres 10 6 2 2 Pe Ural NV A A A O A 10 6 3 Identifying your model and serial number oooccnncnnccnnccnncnnnnnnccnnonanonnnnnncnnnnnnconnonanonnononcnnananoss 11 6 3 1 Appliance Mode Number atico 11 6 3 2 Appliance Serial Number eater twit tiara earths 11 6 4 Options and ACCOSSONICS id ds 12 A A A 13 7 1 Harawarelnstala ON sd 13 7 1 1 BRA 13 7 1 2 Wall Mount Installation daa 13 7 1 3 Rack Mount Installation Option not included ccccoonoccnnncnnnnccnnnnonaniconnnonanininnnonanonos 13 7 2 kevyDoard S MOUSE SetU D iesen a aa a a N 14 7 3 MOM OF SEUD aanne a 14 7 4 NetWork Seti a a il 15 7 4 1 Enterprise NetWork coa 15 7 4 2 Standalone Video Network occcccccoooocccnnncccncnonoccconononononnnononnnnnnnonnnannnnnnnnnnononanrnnnnnnnnonnnannss 16 7 5 DAA SO AA E A EAE A ETET AA AET A 16 7 6 POWER AN N 17
13. ccount of the operating system as well as for the administrator user account of the device s web interface e Time Zone This is the geographic time zone which will be set for your device 9 3 5 Network Page The network page allows you to specify the network configuration for both network ports of the device LAN1 and LAN2 You may apply the changes immediately by clicking on Apply network changes now or you may complete the wizard as is which will cause the settings to become effective upon the next system reboot Quick Setup Wizard CIRRUS a RJ45 Location Use DHCP Y Use DHCP IP address 1O NoJo 35 Note Note An icon indicating the matching connector for each network adaptor is displayed beside each LAN connection 9 3 6 Applications Page The applications page allows you to select which software package to deploy onto the device By default a number of packages are shipped with the device and are located on the packages folder of the data drive The Quick Setup Wizard automatically detects all packages found in this folder and displays them in the application list You may request that the wizard search for any new or updated application packages by clicking on the Check Online menu action This will cause the device to query the IONODES cloud for any package Should a new package be found it will be displayed in the list but will be marked as ready to download Should you want to select a newly detected package fo
14. ce versa e lf the status button is grey and Disconnected the appliance is no Ca longer connected to the web interface 9 6 Navigating through the web interface Menu tabs are located on the left side of the main web interface window and give you access to the different web interface sections 9 6 1 System Status The System Status tab is selected by default at the time the page is loaded into the web browser This tab provides access to the general status of the MEAR appliance 9 6 2 Configuration The Configuration tab takes you to the configuration pages of the appliance The main configuration page provides access to the main system configuration parameters More details are available in the System Configuration section found further down in this manual 9 6 3 Maintenance The Maintenance tab allows you to access the functions used for troubleshooting and support of the appliance More details are available in the System Maintenance section found further down in this manual 9 6 4 Information Box The information box located on the left side of the window provides the up to MOUE date system information such as the product model firmware version system Pl rrocuct cirRus cra7 up time and logged in user ibas Up time Od 00h 03m 49s User admin 10 System Configuration fe NODES The configuration section of the appliance web interface provides the means to modify system parameters to meet your deployment requ
15. colored bar on the right displays completion status of the page Gray Not Visited Green Complete Red Incomplete invalid values e Navigation Buttons o These buttons allow you to navigate forward and backwards through the wizard pages e Shutdown Button o This button allows you to cancel execution of the wizard and shutdown the device o Upon next boot up the wizard will reappear since it has not been completed e Cloud Icon o This icon will be coloured gray when no Internet connection is detected o This icon will be coloured green when a valid Internet connection is detected o An Internet connection is required for online operations 9 3 2 Welcome Page The welcome page allows you to select the language in which to run the wizard pages This language will not be installed as the language for the operating system or installed software OE http 127 0 0 1 8080 P BOX Quick Setup wierd x Quick Setup Wizard CIRRUS Welcome In what language do you want to run the wizard Wizard Language 100 1 O Nop y EN Z 9 3 3 EULA Page The EULA page displays the end user license agreement which you must accept prior to completing the Quick Setup Wizard Click on the Accept check box to continue Quick Setup Wizard CIRRUS O NoJ 35 End User License Agreement EULA IMPORTANT READ THIS END USER LICENSE AGREEMENT EULA CAREFULLY BEFORE OPENING THE DISK PACKAGE DOWNLOADING THE SOFTWARE OR INSTAL
16. deo surveillance network Both network interfaces can be configured independently and can each be configured to use DHCP addressing by interacting with an existing DHCP server or can be configured to use static IP addresses The default configuration for both interfaces is set to use DHCP 10 3 2 Using DHCP If DHCP is to be used simply select the Use DHCP check use once box for the network interface s that requires this type of configuration The appliance s IP address subnet mask and default gateway will be assigned automatically and the current values for each will be displayed underneath the checkbox 10 3 3 Using Static IP Addresses To use a Static IP address configuration a ae a as a Use DHCP 1 Unselect the Use DHCP check box for the network interface you want to a configure with a static IP address Primary DNS sever 0 0 0 2 The IP configuration parameters Secondary DNS server 0 0 0 0 window will appear sc 3 Enter the desired IP address 4 Enter the desired subnet mask 5 Enter the desired default gateway if necessary Note that a default gateway only needs to be specified if your network requires access to other subnets otherwise leave to default value 6 If available or required add your DNS server information in the appropriate fields Default gateway 0 0 0 0 Generally only one network interface uses a default gateway Warning Specifying more than a sing
17. e For stubborn dirt soak the cloth in a weak detergent solution wring well and wipe Use a dry cloth to wipe it dry Do not use any type of solvent such as thinner and benzene as they may damage the surface of the product 3 Handling Notes When shipping the product the original shipping carton and packing materials should to be used For maximum protection repack the unit as it was originally packed at our factory Do not use volatile liquids such as insect spray near the unit Do not leave rubber or plastic products in contact with the product for long periods of time They will leave marks on the surface finish 4 Moisture and Condensation Notes Moisture condensation will damage the product Read the following notes carefully Moisture condensation occurs during the following cases e Transferring the product directly from a cold place to a warm place e Using the product in a room where you just turned on the heater or a place where the cold wind from an air conditioning unit directly hits the unit e In the summer when moving the product to a hot and humid place after leaving an air conditioned space e Using the product in a humid place Warning Do not use the product when moisture or condensation may occur If the product is used in such an environment it may damage discs and internal parts 5 Product Description The CIRRUS CR series of compact IP video appliances deliver enterprise class video recording and management
18. e available choices are Basic and Digest Default To allow the appliance to accept secure HTTPS connections select the Accept HTTPS connections checkbox To force all web connections to the appliance to use secure channels select the Accept HTTPS only checkbox 10 3 7 Bonjour Protocol Configuration Bonjour By default the appliance is discoverable using the local Search domain local domain Bonjour Discovery Enabled If you need to segment device discovery into multiple domains such as based on specific locations or functionality a specific search domain can be provided You may disable Bonjour discovery by unselecting the Bonjour Discovery Enabled checkbox Note Disabling the Bonjour discovery will prevent external software and tools such as the lonConfigTool from discovering your appliance on the network 10 4 User Accounts The User Accounts tab allows you to manage the list of system user accounts These user accounts differ from the Windows operating system user accounts The Windows user accounts are in place for controlling access to the following e Login to Windows interface locally or remotely via remote desktop connections e Features and functions of the operating system The system user accounts discussed in this section are in place for controlling access to the following e HTTP based API for integration to VMS and other software platforms e Appliance web interface local or remo
19. e is Retrieve system information file Clicking on this maintenance task will cause the appliance to generate a system information file which can be saved locally on your computer The system information file is an archive file containing configuration and diagnostics details of your appliance The archive contains details on unit configuration performance statistics firmware update history and health check status The purpose of the system information file is to help IONODES technical support staff in troubleshooting and resolving any system issues To generate a system information file 1 Click on the Click Here link to the right of the Retrieve system information file label in the Maintenance window a Asecond web browser window will open while the system information is being created 2 Once the second browser window closes the file download dialog will open and ask if you would like to Open Save or Cancel a To save the file to your local computer click the Save button b Click Cancel to stop the operation c There is no need to open the file as it contains password protected system information 3 Once the file is saved it can be sent via email to IONODES technical support for analysis 11 2 Firmware Updates The second option in the Maintenance tab is the Firmware Update task which allows you to update your appliance to the latest firmware version To update the appliance firmware 1 From the Maintenance window click on the
20. ect to a DVI display You may use any output in single output mode or dual display mode In multi display mode you system will use one display as primary display and the other as secondary display The order and position of the displays is configurable using the operating system s display configuration menu 7 4 Network Setup The CIRRUS CR Series appliance features two distinct Gigabit Ethernet network ports located on the rear side These ports labeled LAN1 and LAN2 may be used for single or dual network configurations depending on the complexity of your installation 7 4 1 Enterprise Network In medium to large installations your installation may require a dual network configuration where one network is reserved for corporate activities or NAS storage and a secondary network is set up for the video security network In this scenario e Connect the LAN1 network port of the appliance to the video security network o This connection is where would be connected your IP cameras e Connect the LAN2 network port of the appliance to the corporate network or NAS device o This connection could also provide internet access if required an E VIDEO SECURITY NETWORK GbE SWITCH A a INTERNET CORPORATE NETWORK ROUTER n EEES ug bad GbE SWITCH L giii gt NAS INTERNET a Note In order to make full use of multicast streaming you need to ensure that your network equipment is capable of properly
21. for product installation When installing the equipment please make sure that cables are installed so that accidents cannot occur Cables connected to the equipment must not be subject to any mechanical strain To reduce the risk of fire electric shock and or injury observe the following e Do not position the equipment as such that persons could walk on the connected cables e Do not spill any type of liquid substance on or near the equipment e Do not touch the equipment and its connected cables during an electrical storm there may be a risk of electric shock e Do not attempt to connect this equipment to electrical outlets controlled by switches or automatic timers e Do not attempt to perform hardware service on this product yourself Opening the equipment casing may expose you to dangerous voltage or other risks Refer servicing to IONODEs technical service personnel Never open the device yourself as this will void the warranty e The equipment should be situated away from heat sources such as radiators heat registers stoves or other products that produce heat e Do not place a heavy object on or step on the product The object may fall causing serious personal injury and serious damage to the product Note Opening the equipment case damaging or altering the tamper proof label will void the warranty 2 Cleaning Instructions e Unplug this product from the wall outlet before cleaning e Usea soft dry cloth for cleaning
22. hortly after 10 4 2 Changing the password of an existing system user account 1 In the User Accounts section click on the user account for which you need to change the password 2 Enter the Old Password as well as the New Password of the user into the required fields 3 Click on the Change Password button 4 Your request will be processed and a confirmation message will appear shortly after 10 4 3 Removing a system user account 1 Inthe User Accounts section click on the user account you wish to remove 2 Click on the Remove User button 3 Your request will be processed and a confirmation message will appear shortly after 11 System Maintenance Several maintenance tasks can be performed on the CIRRUS CR Series appliance via the web interface To access the available maintenance tasks follow these steps fe NODES Access the web interface locally or remotely see section 9 5 Login with an administrator account Select the Maintenance tab on the left hand side of the Interface window The available maintenance tasks will be displayed E a Maintenance Please select from the following operations Retrieve system information file Perform a firmware update Flash the status LED on the current device Identify Reboot Services Device Reset device to default settings _ Include network settings 11 1 System Information File The first option on the Maintenance pag
23. irements System Status Note For all configuration sections detailed below saving a set of parameter changes is done via the Save button located at the bottom of the configuration page Unsaved parameter changes can be cancelled using the Cancel button located beside the Save button Cancelling parameter changes will cause these parameters to revert back to their original 10 1 System The System tab is the default landing page for the Configuration section of the web interface This tab provides basic details on the system configuration including product type serial number and firmware version Configuration Please select from the following subsections System Date Time Network Dealer Site User Accounts General Product type CIRRUS CR47 H1000 Serial number CHD0 3132 614A3 916A Firmware version 3 5 0 0 9091 Custom name Unknown The System Tab also provides a means to create a custom name for the system To do this simply enter your custom name in the custom name box and click the Save button The Custom Name can be used for identifying hardware in some VMS platforms or custom applications 10 2 Date Time The Date Time tab allows you to modify the system s date and time the time zone is set to UTC Configuration Please select from the following subsections System Date Time Network User Accounts General Current UTC Time 05 29 2013 14 23 05 Date Time U
24. is trained to support you with installation as well as maintenance of your IONODES products
25. l number along with the Product type and Firmware version Configuration Please select from the following sub sections Configuration System Date Time Network User Accounts General Product type CIRRUS Serial number CA00 3120 50A6 41C5 Firmware version 1 2 0 0 6279 Se ria N um be r Custom name Unknown Information Product CIRRUS Version 1 2 0 0 Up time 1d 01h 26m 56s User admin Note A Microsoft Windows Embedded Standard Certificate of Authenticity label is located inside the appliance it is not accessible to you directly 6 4 Options and accessories The following options and accessories are available for your appliance 1 2U Rack Mount Kit e Designed for 19 inch racks e Uses a 2U space in rack e Installs quickly with 4 provided mounting screws 2 Additional 12VDC Power Adapter with Power Cord e 12VDC 84W or 110W Power Adapter North American Plug e 12VDC 84W or 110W Power Adapter EU amp UK Plug 7 Getting Started 7 1 Hardware Installation The CIRRUS CR Series appliance can be mounted in any orientation horizontally or vertically on a desktop shelf or a wall using the supplied mounting brackets The device can also be mounted in a standard 19in rack using the optional rack mount kit Warning The appliance requires ventilation from the sides and top Do not obstruct the vent openings to avoid overheating the unit and reducing its performance and f
26. le default gateway on your system can cause network communication issues Please consult your IT administrator for assistance 10 3 4 Host Name Configuration To specify a network hostname for the appliance simply delete Host Name Configuration the default name in the Host name field and enter a new one Host name Cirrus Using a network hostname can simplify remote connections to the appliance as you will not be required to know the IP address This is particularly important in DHCP configurations as the IP addresses are subject to change based on the lease time specified by the DHCP server 10 3 5 Using NTP Time Synchronization The appliance supports date and time synchronization via NTP T Configuration protocol To enable NTP enter the address of a valid NTP NP seer address time windows com server in the field provided 10 3 6 HTTP Server Configuration The HTTP port numbers provided are the standard default ports used by the appliance for the protocols listed HTTP Configuration e HTTP port by default is port 80 HTTP port e HTTPS port by default is 443 HTTPS port ae Authentication mode Digest These ports can be modified as required but should only Accept HTTPS ti be done if necessary and properly documented ls Accep connections Accept HTTPS only To select the authentication mode for the HTTPS connections click the arrow on the Authentication Mode dropdown box to see the available choices Th
27. managing multicast registrations If unsure please contact your IT administrator Note In this scenario you may run software clients on the corporate network to view live or recorded video content however note that this will generate streaming on the corporate network this may be undesirable 7 4 2 Standalone Video Network In smaller installations your installation may only require a single network configuration where the network is reserved for video security In this scenario e Connect the LAN1 network port of the appliance to the video security network o This connection is where would be connected your IP cameras VIDEO SECURITY NETWORK n EERE GbE SWITCH i a oe Mia 7 5 External Storage The CIRRUS CR Series appliance is equipped with four 4 USB 3 0 ports as well as a secondary Gigabit Ethernet port to allow for connecting external storage Using external storage is useful if the internal storage is not sufficient to meet your target video retention times The secondary Ethernet port may be used to connect to network storage solutions such as iSCSI storage devices The USB 3 0 ports may be used to connect to USB 3 0 storage devices Once discovered by the appliance external storage can be used by your video management software as a storage device 7 6 Power Setup Once all above setup steps have been completed attach the supplied AC DC power adapter to the appliance Connect the DC side of
28. o system Alternatively remote configuration is also possible via network web access or VMS client application s To support a wide range of deployment scenarios while ensuring reliability and high availability the CIRRUS CR Series appliances use industrial grade components and high performance storage drives designed for 24 7 video recording 6 CIRRUS CR Series Appliance Features This chapter introduces you to the basic features of your CIRRUS CR Series appliance Read this chapter to learn e About unpacking your appliance e How to identify the features of your appliance e How to locate your appliance s model and serial number e What accessories are available for your appliance 6 1 What is in the Box Note Verify that the shipping box contains the following parts and ensure no damage was sustained during shipment If there is anything missing or damaged please contact your sales representative You appliance should be packed with the following CIRRUS CR Series appliance AC DC power adapter 12VDC Power supply cord region specific Wall mount brackets 2 Mounting screws for brackets 6 USB Utility Key 4 x rubber bumpons DisplayPort to DVI cable EEE a a a Below are additional items which are not included but may be required USB mouse amp keyboard Computer monitor VGA or HDMI Internet access and or a network switch Power bar with surge protection oe A 6 2 Front and rear panel controls and LEDs
29. ore rebooting Estimated Completion Once 9 4 9 4 1 Initial Configuration Steps Securing access to your appliance By default the appliance is shipped with default username and passwords for access to the various administrative interfaces of the system We strongly recommend that you change the default administrative passwords in order to ensure that no unauthorized accesses are performed Log into the Windows operating system using the default admin username and password admin admin Press CTRL ALT DELETE from the appliance operating system to display the Windows system menu Choose the Change Password menu option and follow the steps required to change the default admin password 9 5 Accessing the appliance web interface The CIRRUS CR Series appliances feature a web interface which provides a simple and clear display of the configurable parameters of the appliance as well as providing system status information and diagnostic tools The web interface can be accessed in several ways Once connected to the appliance s web Interface you will be asked to log in If this is a first time access use the default username and password admin admin Using the Device Config shortcut on the desktop Opening a web browser Internet Explorer window directly on the device and typing in the local IP address or host name http 127 0 0 1 or http localhost Opening a web browser window on
30. os 35 10 36 HTTP Server Configuration A A ia 35 10 37 BonjouriProtocol CONTIBUNALION si n id 35 TOA SCC COMIN aee a due diemetaadeauatscesamotaceek O tucevenatetieeeates ties 36 10 4 1 Adding a system user account iclt 36 10 4 2 Changing the password of an existing system user account ooccccnccncnnccnnnncnnnnnncnnnanononacnanono 37 10 4 3 REMOVING a system user ACCOUNL cccsccesccesecescceseceseccseccseccsecceetseecseeseeteeseeesseeseetseees 37 11 SSEM MaN ena hN E AAA 38 ILI lt SYStEMMINMTONMACION Plerasi ita 38 12 13 11 2 11 3 Firmware Updates Factory Default CONTEO eE Systemi Image RECOVETy si Getting Help 1 Important Safety Instructions WARNING Read and save these instructions Follow all warnings and instructions specified within this document and or on the equipment CAUTION There is no ON OFF SWITCH for the power supply The unit will be powered on upon connecting a valid power supply source Please make sure to properly shutdown the device s operating system prior to removing its power source This CIRRUS CR Series equipment is designed to be installed within an environment that provides a pollution degree max 2 and category Il NON HAZARDOUS LOCATIONS and within indoor conditions only The equipment shall be installed in a FIXED or DESKTOP configuration and should be installed by qualified personnel only person having the appropriate technical training and experience necessary
31. pdate Time zone UTC 05 00 Eastern Time US amp Canada Update UTC Time 05 29 2013 13 34 38 Sync 1 Set the time zone matching your current region 2 To update the appliance s system time Note that by default the device is a Use the Sync button to update the time to match the time on your computer if running the web interface from a remote computer or b Enter the correct time manually into the Update UTC Time textbox 3 Click the Save button to apply the changes 10 3 Network The Network tab allows you to set the network settings for both network interface s on the appliance Configuration Please select from the following subsections System Date Time Network User Accounts Network Interface 1 Local Area Connection Y Use DHCP Network Interface 2 Local Area Connection 2 Use DHCP IP address 192 168 1 100 Subnet mask 255 255 255 0 Default gateway 0 0 0 0 Generally only one network interface uses a default gateway Primary DNS server 0 0 0 0 Secondary DNS server 0 0 0 0 DNS domain Host Name Configuration Host name NTP Configuration NTP server address 10 3 1 Network Interfaces As described in section 7 4 a typical deployment scenario will have network interface 2 LAN2 setup on the corporate or enterprise network and will have network interface 1 LAN1 setup on the camera or vi
32. r installation you must first download the package by clicking on the download link Download progress will be displayed with estimated time and percentage of completion Should you have an application package on a USB key you may select the Scan removable drives menu action Quick Setup Wizard ACIRRUS D M Appli IUO Plain No installation required N exacq vision 5 6 5 Ready to install Genetec Security Center 5 2 Ready to install Milestone XProtect Enterprise 8 1a Ready to install C h ec k O n ne Milestone XProtect Essential 2 1a Ready to install Applications Milestone XProtect Express 1 1a Ready to install Milestone XProtect Professional 8 1a Ready to install Milestone XProtect Smart Client 7 0b Ready to install A connection to Internet is mandat Note In order to deploy as plain operating system without any VMS or other specific package select the Plain option Note The Check Online menu action is only available if your device is connected to an Internet enabled network at which time the cloud icon will be green instead of gray 9 3 7 Configuration Page Depending on the application package selected in the previous step you may be asked to configure application specific parameters These settings are presented in the configurations page Quick Setup Wizard CIRRUS A Step 6 of 8 Configure the parameters of the selected application package Milestone XProtect Enterprise License Configuration
33. s an image recovery mechanism This mechanism will restore your unit to the original factory deployed state Doing so will delete all data on the boot drive of the system any applications or data files which were not part of the original factory image will be lost No information on the internal or external video recording hard drive s will be affected by the recovery of the factory image This procedure must be performed locally with a mouse keyboard and monitor connected to the appliance being restored Reboot your CIRRUS CR series appliance During the initial boot up continuously press on the F8 key on the keyboard The Advanced Boot Options window will appear Select the Repair your computer option The operating system will start in Safe Mode and present the recovery application window Click on the Start Recovery Process button to restore the factory image Click Yes to confirm you want to proceed The current system image will be deleted and replaced with the default factory image Click OK to complete the recovery once the process has finished PA Ot AA Ye Once completed the unit will reboot and once back online will be back to the factory image 13 Getting Help You can get help from the lONODES technical support team in many different ways e By sending an email to support ionodes com e By calling our office during regular work hours at 1 450 696 1060 e By sending a fax to 1 450 506 0194 Our technical support team
34. sure reliable performance expected from a video management platform e Avigilon e Axis Camera Companion e Axis Camera Station e ExacqVision e Genetec Security Center e Milestone Systems XProtect e Miirasys e Others The Quick Setup Wizard allows you at first boot time to select the VMS platform package you wish to deploy to your appliance Note You can also set up your appliance with a plain Windows Embedded Standard 7 image if required so that you may control the software environment 8 2 Anti Virus Software Because of a high risk of system performance depreciation we do not recommend using an anti virus program with your CIRRUS CR Series video recording appliance Should your installation require anti virus software ensure that the video file extensions avi asf etc for your chosen VMS software are exempted from scans This will make sure that video files are not scanned thus avoiding any performance issues 8 3 Software Updates We do not recommend installing any application updates unless absolutely necessary We also do not recommend enabling automatic updates for the Windows operating system or performing any operating system or drive updates manually the software environment shipped with your device has been tested to perform as specified any updates may alter the system s behaviour Note Automatic Windows Updates are disabled by default in all appliances this is the desired setting 8 4 Remo
35. te Access By default your appliance is configured to permit remote desktop connections This feature of the Windows operating system allows you to remotely access your appliance from any other computer on your network using your Windows account credentials Note You can disable this feature via the Windows control panel For details on how to do this consult your IT administrator 9 Basic Operating Instructions 9 1 Powering on the appliance 1 Turn on the monitor s and any external peripherals ex Printers External Storage Devices etc connected to the appliance Connect the AC DC power adapter to the appliance The appliance will boot automatically The appliance will run a series of self tests After a few seconds a series of messages may be displayed as the various hardware and software subsystems are activated Under normal circumstances you should not be asked to respond to these messages If you are asked to respond any messages follow the instructions carefully If this is the first time you are booting the appliance the Quick Setup Wizard welcome screen will appear If the Quick Setup Wizard has already been completed in a previous user session a Windows login prompt will be displayed once the appliance has completed its boot up phase 9 2 Powering off the appliance 1 2 3 You may initiate a power down of the device by one of two ways a Push and immediately release the power button located on the
36. te access Typically Windows accounts are reserved for IT personnel while the system user accounts are set up for system operators and security personnel Note Changing the usernames and passwords of the Windows accounts will NOT affect the system user accounts they are two separate sets of user account lists Configuration Please select from the following subsections System Date Time Network Dealer Site User Accounts Authentication Authentication Method Username Password User Accounts admin Administrator Old Password Remove User New Password Change Password New Password By default the appliance contains only a single administrative user with username admin and password admin The admin user account cannot be deleted however it is strongly recommended that you change the admin user password to avoid any unauthorized access to your system 10 4 1 Adding a system user account 1 Inthe New User section enter the desired username password and role of the new user a The User role allows access to viewing only no permission to change any settings b The Superuser role allows access to viewing and changing any setting aside from the user accounts list c The Administrator role allows access to viewing and changing any setting in the system 2 Click the Add User button 3 Your request will be processed and a confirmation message will appear s
37. the power adapter to the power supply input located on the rear panel of the appliance You can then connect the AC side of the power adapter to a wall socket or power bar Note The appliance is configured to automatically boot up as soon as power is applied There is no ON OFF button to control power to the device Warning To reduce the risk of electrical shock or damage to the equipment Do not disable the power grounding plug The grounding plug is an important safety feature If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect the power from the appliance by unplugging the power cord either from the electrical outlet or the computer 8 Software Environment Your appliance is pre configured with an operating system as well as a Quick Setup Wizard to assist you in setting up your chosen video management software It is not recommended that you remove modify or add software to your appliance unless required by your deployment scenario 8 1 Pre Packaged Video Management Software VMS All CIRRUS CR Series IP recording appliances are delivered with a fully customizable software environment pre loaded and ready to go Most major VMS platform packages are included with the appliance and have been tested to en
38. unctional lifespan 7 1 1 Desktop Installation e Place the appliance on a clean level surface o Ensure adequate clearance for cooling 7 1 2 Wall Mount Installation e Attach the wall mount brackets to each side of the device housing using the 6 supplied screws o Attach the appliance to the wall using the holes in the wall mount brackets o Use 8 1 25 screws and weight appropriate drywall anchors not supplied e f possible ensure at least one screw on each bracket goes into a wall stud 7 1 3 Rack Mount Installation option not included e Attach the rack mount brackets to each side of the device housing using the 4 supplied screws o The appliance should fit into a 19in rack space o The appliance should use a 2U space in the rack 7 2 Keyboard amp Mouse Setup It is recommended that a USB keyboard amp mouse be attached to the appliance in order to facilitate local setup and configuration Plug the keyboard amp mouse either to the USB ports located on the front or rear panel of the appliance Note The first time the system is started with your USB keyboard and mouse please allow some time for the operating system to detect them before they are ready for use 7 3 Monitor Setup Your CIRRUS CR Series appliance comes with a multitude of monitor display configuration options The appliance itself provides three display output ports VGA DisplayPort DP and HDMI A DP to DVI cable is also supplied to allow you to conn
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