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Toshiba SATELLITE U500-1DQ User Guide Manual

1. 9 7 ba n ERN 8 10 1 13 12 6 Ua 5 m ih 4 3 2 1 1 TouchPad Control Buttons 10 Built in Microphone 2 Fingerprint Sensor 11 Display Screen 3 TouchPad 12 ECO Button 4 TouchPad On Off button 13 CD DVD Button 5 Speakers 14 Play Pause Button 6 Power Button 15 Previous Button 7 Web Camera 16 Next Button 8 Web Camera LED 17 Illumination ON OFF or Mute 9 Wireless Antenna not shown 18 Volume Button Provided with some models Figure 2 5 The front of the computer with the display open 7 Please handle your computer carefully to avoid scratching or damaging the surface Doyeateadedufiom LpManual com Manuals 2 9 Satellite U500 U500D Satellite Pro U500 U500D 1 TouchPad Control Buttons These let you select menu items or manipulate text and graphics designated by the on screen pointer Refer to the Using the TouchPad section in Chapter 4 Operating Basics 2 Fingerprint Sensor Just by swiping the finger against the fingerprint sensor the following functions will be enabled Log on to Windows and access a security enabled homepage through IE Internet Explorer Files and folders can be encrypted decrypted and third party access to them prevented Disable the password protected screensaver when returning from power
2. Figure 8 7 Removing the memory module Seat the cover and secure it with screws and replace the battery pack 8Rownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Additional battery pack You can increase the portability of the computer with additional battery packs If you re away from an AC power source and your battery runs low you can replace it with a freshly charged battery Refer to Chapter 6 Power and Power Up Modes Additional AC adaptor If you frequently transport the computer between different sites such as your home and office purchasing an AC adaptor for each location will reduce the weight and bulk of your carrying load External monitor An external analog monitor can be connected to the external monitor port on the computer The computer supports several video modes Refer to Appendix B Display Controller To connect a monitor follow the steps below 1 Turn the computer off 2 Connect the monitor to the external monitor port 3 Turn the monitor s power on 4 Turn the computer on When you turn on the power the Windows Bootup screen Windows Logo appears on the display device However the Windows Desktop appears on a display device that you used last time to shut down your PC if the display device exists when you turn on the power To change the display settings press
3. TOSHIBA Figure 8 3 Inserting a memory card Y Be sure the memory card is oriented properly before you insert it If Windows fails to read the card remove it then re insert it 7 The multiple digital media card slot only accepts one type of card at a time Do not attempt to install more than one card as you risk damaging either the cards themselves or the computer Doyeateadedufiom LpManual com Manuals 8 5 Satellite U500 U500D Satellite Pro U500 U500D Removing a memory card To remove a memory card follow the steps below 1 Click the Safely Remove Hardwareand Eject Media icon on the Taskbar 2 Select a device then click the Stop button A confirmation dialog may appear depending on how the device is registered with the system if so confirm that you want to remove the device 3 Gently press the memory card inside the socket to eject it 4 Grasp the card and remove it U TOSHIBA Figure 8 4 Removing a memory card E Make sure the memory card indicator is out before you remove the card or turn off the computer s power If you remove the card or turn off the power while the computer is accessing the card you may lose data or damage the card E Do not remove the card while the computer is in Sleep or Hibernation mode The computer could become unstable or data
4. olododo Peer el i lal f O Si es S i S Si SS 09 if Hard Disk and Memory Module Cover Figure 8 5 Removing the memory module cover Lift one side of the insulator sheet and fit the module s connectors into the computer s connectors at about a 45 degree angle Press the module carefully to ensure a firm connection Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems l Slot A is reserved for main memory Slot B is for expanded memory If only one memory module is installed use Slot A Slot A is lower than slot B glgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D 7 Push the module down so it lies flat Latches on either side will click into place to secure the module sS CS Figure 8 6 Installing the memory module 8 Seat the cover and secure it with the screws 9 Replace the battery pack as described in Chapter 6 Power and Power Up Modes 10 Turn the power on and make sure the added memory is recognized Go to Control Panel gt System and Security gt System Points to note about memory module error If you install a memory module that is not compatible with the computer the P
5. where electronic devices are regulated or controlled always completely shut down the computer This includes turning off any wireless communication switches or devices and canceling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury 3lgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D T E When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options E 7o restore operation from Sleep Mode press the power button or press any key The latter action works only if Wake up on Keyboard is enabled in HW Setup E fthe computer automatically enters Sleep Mode while a network application is active the application might not be restored when the computer wakes up from Sleep Mode E Jo prevent the computer from automatically entering Sleep Mode disable Sleep Mode in the Power Options That action however will nullify the computer s Energy Star compliance JN E Before entering Sleep Mode be sure to save your data E Do not install or remove a memory module while the computer is in Sleep Mode The computer or the module could be damaged E Do
6. 6 Locate the SIM Card Slot Li _ NAAAAAAALAS 4l2ewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D 7 Slide your SIM card into the SIM Card Slot with the metal connectors facing up uy E Never allow metal objects such as screws staples and paper clips to enter the PC Foreign metal objects can create a short circuit which can cause PC damage and fire possibly resulting in serious injury E Do not touch the connectors on the SIM card or on the computer Debris on the connectors may cause access problems 8 Insert the battery pack as far as it will go into the computer 1 9 Ensure that the battery pack is securely in place and the battery safety lock 2 is in its lock position Vv a CO 1 m ggeogegeco ULU po ip 1 Battery Pack Lock 2 Battery Pack Figure 4 14 Securing the battery pack 10 Turn your computer over Doayeateadedufiom LpManual com Manuals 4 43 Satellite U500 U500D Satellite Pro U500 U500D Disabling or enabling wireless devices Fn F8 This hot key enables disables the wireless devices installed in your computer The wireless modes are Enable all Devices Enables the Wi Fi Bluetooth and 3G modules Disable all Devices Disables the Wi Fi Bluetooth and 3G modules Enab
7. G Graphics Controller 1 6 H Hard disk drive 1 4 automatic power off 1 9 HDD Protection 1 10 4 46 Hibernation Mode 1 11 3 8 Doyeateadadufiom LpManual com Manuals Index 1 Satellite U500 U500D Satellite Pro U500 U500D Hot keys 1 9 5 3 Brightness decreases 5 3 Brightness increases 5 3 Enable Keypad 5 4 Keyboard Backlight 5 4 Lock 5 3 Mute 5 3 Number Lock 5 4 Power plan 5 3 Scroll Lock 5 4 Sleep 5 3 TOSHIBA Zooming Utility enlarge 5 4 TOSHIBA Zooming Utility reduce 5 4 TouchPad 5 4 Wireless 5 3 Zoom 5 4 HW Setup 1 13 7 1 accessing 7 1 Boot Priority 7 2 display 7 2 general 7 1 keyboard 7 3 LAN 7 3 password 7 2 USB 7 3 K Keyboard 5 1 emulating enhanced keyboard 5 2 F1 F12 function keys 5 2 Fn Sticky key 5 5 hot keys 5 3 problems 9 8 typewriter keys 5 1 Windows special keys 5 5 Keypad overlay 5 5 Numeric mode 5 6 temporarily using normal keyboard overlay on 5 6 turning on the overlays 5 5 L LAN 4 39 cable types 4 40 connecting 4 40 disconnecting 4 40 jack 2 5 problems 9 19 Media care 4 31 CD DVDs 4 31 Floppy diskettes 4 32 Memory card care 8 7 Memory 1 3 expansion 8 7 installing 8 5 removing 8 6 Modem 4 34 connecting 4 36 disconnecting 4 36 properties menu 4 35 region selection 4 34 Monitor external 1 6 2 3 8 11 Moving the computer 4 45 O Optical Disc Drive 1 5 2 5 2 12 usin
8. Satellite U500 U500D Satellite Pro U500 U500D In Europe power cords must be VDE type HO5VVH2 F and two conductor For the United States and Canada plug configuration must be a 2 15P 250 V or 1 15P 125 V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia and Europe USA and Canada United Kingdom UL approved En CSA approved BS approved Australia Europe Approved by the pL2ownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Appendix E TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor software program monitors computer system functions such as power consumption the cooling system and HDD SSD Alert It alerts users of specific system conditions via pop up messages It also tracks the usage of the computer and related devices logging the service relevant information on the computer s hard disk drive E The collected information includes device operation time and number of actuations or status changes i e number of power button and Fn key combination uses AC adaptor battery LCD fan HDD sound volume wireless communication switch TOSHIBA Express Port Replicator and USB information date of initial system use and also computer and device usage i e power settings battery temperature and
9. 3 Locate the Speaker icon on the taskbar Right click the Speaker icon on the taskbar Select Open Volume Mixer from the menu Click the Device button to display available playback devices Select Speakers to use the internal speakers for listening Adjust speaker volume by moving the slider up or down to raise or lower the volume Click the Mute button to mute the sound 4lgewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D You may see another control under Applications in Volume Mixer It is the control for an application which is currently running The System Sounds is always displayed since it controls the system sounds volume Changing System Sounds System sounds are assigned to inform you when certain events happen This section explains how select an existing scheme or save one you have modified To launch the configuration dialog window for system sounds follow the steps below 1 Right click the Speaker icon on the task tray 2 Select Sounds from the menu Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek Audio Manager To launch the Realtek Audio Manager Click Start gt Control Panel gt Hardware and Sound gt Realtek HD Audio Manager When you first launch the Realtek Audio Manager you will see following device tabs Speakers is the default output device Microphone is the default input device To change
10. How to delete the fingerprint data Saved fingerprint data is stored in the Non volatile memory inside the fingerprint sensor If you hand over the PC to others or dispose of it the following operations are recommended 1 Click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Fingerprint Utility 2 The TOSHIBA Fingerprint Utility main menu is displayed 3 Are you sure you want to delete this template will be displayed on screen click OK button If you want to delete the other fingerprints repeat step 2 3 lM To delete for all user s fingerprints 1 Click Run as administrator in lower left If UAC setting for Windows is off this button will not appear 2 User Account Control window is displayed when you click a Run as administrator Select Allow on User Account Control window Swipe your enrolled finger Click Fingerprint control Click Delete All button in the lower right Are you sure you want to delete all fingerprints will be displayed on screen click OK button oa Po 4lgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Windows logon via fingerprint authentication In place of the usual Windows logon by ID and password fingerprint authentication also allows logon to Windows This is useful especially when many users are using the PCs as user selection can be skipped Fingerprint authentication procedure
11. Table Power conditions Power On Power off no operation Universal Battery charge is Operates AC adaptor above low battery LED Battery off not trigger point connected Battery charge is Operates below low battery ED Battery flashes trigger point orange Battery charge is Computer shuts down exhausted No Battery e Cannot operates installed e LED Battery off Power indicators As shown in the above table the Battery Power indicators on the system indicator alert you to the computer s operating capability and battery charge status Battery indicator Check the Battery indicator to determine the status of the battery pack The following indicator lights indicate the battery status Flashing orange The battery charge is low The AC adaptor must be connected to recharge the battery Orange Indicates the AC adaptor is connected and charging the battery White Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light F If the battery becomes too hot while it is being charged the charge will l stop and the battery indicator will go out When the battery s temperature falls to a normal range charge will resume This occurs whether the computer s power is on or off 6Bownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Power indicator Check the Power indicator to d
12. Your computer is powered by a rechargeable lithium ion battery pack The internal RTC battery backs up the Real Time Clock and calendar The AC adaptor provides power to the system and recharges the batteries when they are low It comes with a detachable power cord that will either have a 2 pin or 3 pin plug enclosure Because it is universal it can receive a range of AC voltage from 100 to 240 volts However the output current varies among different models Using the wrong model can damage your computer Refer to the AC adaptor section in Chapter 2 The Grand Tour This computer is equipped with hard disk drive HDD or solid state drive SSD types The capacity of each HDD or SSD model is different Please note that part of the hard disk or solid state drive s overall capacity is reserved as administration space S E nthis manual the word HDD or Hard disk drive also refers to SSD T unless otherwise stated E SSD is a large capacity storage media which uses Solid State Memory in place of a magnetic disk of the hard disk mM Under certain unusual conditions of prolonged non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors 1Rownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Optical disc drive DVD Super Multi Some models are equipped with a full size DVD R DL drive Super Multi R DL drive module tha
13. s Manual Satellite U500 U500D Satellite Pro U500 U500D Index A AC adaptor 2 13 additional 8 11 connecting 3 2 ASCII characters 5 7 B Battery 6 3 charging 6 6 disposal vi vii 9 7 extending life 6 9 monitoring capacity 6 7 problems 9 6 Real Time Clock 1 4 6 4 9 8 save mode 1 10 Battery Pack 2 8 6 3 additional 8 11 replacing 6 9 Bluetooth 1 8 Bluetooth Stack for Windows by TOSHIBA 4 38 Boot Priority 7 2 C Cleaning the computer 4 45 Cooling Vents 2 3 D Display 1 6 automatic power off 1 9 controller 1 6 opening 3 4 Display Controller B 1 Documentation list 1 2 DVD Super Multi Double Layer drive problems 9 10 using 4 17 E Equipment checklist 1 1 eSATA USB Combo Port 2 3 ExpressCard 8 2 inserting 8 2 problems 9 20 removing 8 3 External monitor 1 6 2 3 8 11 problems 9 18 F Fingerprint Sensor 2 10 problems 9 20 using 4 2 Floppy diskette care 4 32 Fn Sticky key 5 5 Fn 1 TOSHIBA Zooming Utility reduce 5 4 Fn 2 TOSHIBA Zooming Utility enlarge 5 4 Fn ESC Mute 5 3 Fn F1 Lock 5 3 Fn F10 Enable Keypad 5 4 Fn F11 Number Lock 5 4 Fn F12 Scroll Lock 5 4 Fn F2 Power plan 5 3 Fn F3 Sleep 5 3 Fn F4 Hibernate 5 3 Fn F5 Output 5 3 Fn F6 Brightness decreases 5 3 Fn F7 Brightness increases 5 3 Fn F8 Wireless 5 3 Fn F9 TouchPad 5 4 Fn space Zoom 5 4 Fn Z Keyboard Backlight 5 4 Function keys 5 2
14. 1 Start up the computer 2 The Logon Authorization screen is displayed Choose any of the enrolled fingers and swipe the fingerprint on the sensor If authentication is successful the user will be logged on to Windows a E f the fingerprint authentication fails please logon using the Windows I logon password E Please logon using the Windows logon password if the fingerprint authentication failed for five times To logon using the Windows logon password enter the Windows logon password at the Welcome screen as normal E A warning message will be displayed when authentication is abnormal or authentication is not successful within a fixed duration Fingerprint system boot authentication General The fingerprint authentication system can be used to replace the keyboard based User Password authentication system when booting up If you do not want to use the fingerprint authentication system for password authentication when booting up but prefer to use the keyboard based system instead press the ESC key or click Switch User button when the Fingerprint System Authentication screen is displayed This will switch the password input screen to the keyboard based one oT E tis necessary to register the User Password before using the I fingerprint Pre OS feature and its extended function the fingerprint Single Sign On feature Please use TOSHIBA HW Setup to register the User Password E fyou fail fingerprint authentication more t
15. A Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit Failure to do so could result in a fire or electric shock possibly resulting in serious injury Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region For use in other regions please buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adaptor to the computer always follow the steps in the exact order as described in the User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and caus
16. Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 DVD Super Multi Double Layer drive Recordable DVD DVD R R DL DVD R R DL DVD RW DVD RW DVD RAM Check the region code on the DVD It must match that on the DVD Super Multi Double Layer drive Region codes are listed in the Optical Disc Drive section in Chapter 2 The Grand Tour Cannot write correctly If you have trouble writing make sure you are observing the following precautions Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing Use only the software supplied with the computer for recording Do not run or start other software during writing Do not jar the computer during writing Do not connect disconnect external devices or install remove internal cards during writing If problems persist contact your dealer Doayeateadedufiom LpManual com Manuals 9 11 Satellite U500 U500D Satellite Pro U500 U500D USB floppy diskette drive For more information refer to Chapter 8 Optional Devices Problem Drive does not operate Some programs run correctly but others do not You cannot access the external floppy diskette drive Procedure Check the connection between the computer and the drive to ensure that it is properly attached The computer s software or hardware configuration may be causing a problem ensure tha
17. SIKKERHEDSAF BRYDER ER UDE AF FUNKTION UNDG UDSAETTSLSE FOR STRALING CAUTION This appliance contains a laser system and is Classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct exposure to the laser beam do not try to open the enclosure VORSICHT Dieses Ger t enth lt ein Laser System und ist als LASERSCHUTZKLASSE 1 PRODUKT klassifiziert F r den richtigen Gebrauch dieses Modells lesen Sie bitte die Bedienungsanleitung sorgf ltig durch und bewahren diese bitte als Referenz auf Falls Probleme mit diesem Modell auftreten benachrichtigen Sie bitte die n chste autorisierte Service Vertretung Um einen direkten Kontakt mit dem Laserstrahl zu vermeiden darf das Ger t nicht ge ffnet werden ADVARSEL Denne m rking er anbragt udvendigt p apparatet og indikerer at apparatet arbejder med laserstr ler af klasse 1 hviket betyder at der anvendes laserstrlier af svageste klasse og at man ikke p apparatets yderside kan bilve udsat for utilladellg kraftig str ling APPARATET BOR KUN BNES AF FAGFOLK MED S RLIGT KENDSKAB TIL APPARATER MED LASERSTRALER Indvendigt i apparatet er anbragt den her gengivne advarselsm kning som advarer imod at foretage s danne indgreb i a
18. Starting the TOSHIBA PC Health Monitor Doyeateadadufiom LpManual com Manuals 1 11 Satellite U500 U500D Satellite Pro U500 U500D TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre installed on the computer TOSHIBA Zooming Utility TOSHIBA PC Diagnostic Tool TOSHIBA Flash Cards TOSHIBA Components Common Driver TOSHIBA Accessibility TOSHIBA Button Support Utilities and Applications This utility allows you to enlarge or reduce the icon size on the Windows Desktop or the zoom factor associated with specific supported applications The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer s built in hardware devices to be tested This utility supports the following functions E Hot key function TOSHIBA utility launcher function TOSHIBA Components Common Driver contains the module required for the utility which TOSHIBA offers The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot key functions In use the utility allows you to make the Fn key sticky that is you can press it once release it and then press one of the F keys in order to access its specific function When set the Fn key will remain active until another key is pressed The computer includes the following buttons E Eco button m CD DVD b
19. The computer that controls regulates and transmits information to a device or another computer hot key The computer s feature in which certain keys in combination with the extended function key FN can be used to set system parameters such as speaker volume HW Setup A TOSHIBA utility that lets you set the parameters for various hardware components Doayeateadedufiom LpManual com Manuals Glossary 7 Satellite U500 U500D Satellite Pro U500 U500D icon A small graphic image displayed on the screen or in the indicator panel In Windows an icon represents an object that the user can manipulate input The data or instructions you provide to a computer communication device or other peripheral device from the keyboard or external or internal storage devices The data sent or output by the sending computer is input for the receiving computer instruction Statements or commands that specify how to perform a particular task interface 1 Hardware and or software components of a system used specifically to connect one system or device to another 2 To physically connect one system or device to another to exchange information 3 The point of contact between user the computer and the program for example the keyboard or a menu I O Input output Refers to acceptance and transfer of data to and from a computer 1 O devices Equipment used to communicate with the computer and transfer data to and from it K K Ta
20. the drive is certified to meet the Class 1 Laser standards of IEC825 and EN60825 This computer is equipped with one of the optical drives in the following list E The drive employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location E Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure E To prevent direct exposure to the laser beam do not try to open the enclosure vidownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Optical disc drive safety instructions I Be sure to check the international precautions at the end of this section Panasonic DVD Super Multi R Double Layer UJ862A VJ862E 7 A The DVD Super Multi Double Layer drive employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location E Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure x E 7o prevent direct exposure to the laser beam do not try to open enclosure Location of the required label SERIAL NO MANUFACTURE
21. you can still use a USB mouse keyboard and FDD by setting the Legacy USB Support to enable LAN Wake up on LAN This feature lets the computer s power be turned on from shutdown when it receives a wake up packet Magic packet from the LAN Regarding Wake up on LAN from Sleep or Hibernation mode you must check the Allow the device to wake the computer checkbox within the LAN Device properties This feature does not affect the Wake up on LAN from Sleep or Hibernation mode Enabled Enables Wake up on LAN Disabled Disables Wake up on LAN Default Built in LAN This feature enables or disables the Built in LAN Enabled Enables Built in LAN function Default Disabled Disables Built in LAN function Doayeateadedufiom LpManual com Manuals 7 3 Satellite U500 U500D Satellite Pro U500 U500D Illumination Illumination ON OFF This feature allows you to set the conditions around the illumination LED On On Default Off Off Keyboard Backlight This feature allows you to set the conditions around the keyboard backlight LED Auto Keyboard backlight will be on when hit any key After Backlight Lighting Time backlight will be off Backlight Lighting Time is 15 sec by default On On Pressing FN Z or FN z switches the keyboard backlight on or off OFF Off Pressing FN Z or FN z switches the keyboard backlight on or off Button Setting Function Button This feature allows you to
22. 1 Satellite U500 U500D Satellite Pro U500 U500D For some functions you can tap the TouchPad instead of pressing a control button Click Tap the TouchPad once Double click Tap the TouchPad twice Drag and drop 1 Hold down the left control button and move the cursor to drag the item you want to move 2 Lift your finger to drop the item where you want it Scroll Vertical Move your finger up or down the right edge of the TouchPad Horizontal Move your finger left or right along the bottom edge of the TouchPad Using the fingerprint sensor Depending on the model purchased there is installed a fingeprint utility for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password to the fingerprint authentication device it is no longer necessary to input the password from the keyboard Just by swiping the finger against the fingerprint sensor the following functions will be enabled E Logon to Windows and access a security enabled homepage through IE Internet Explorer E Files and folders can be encrypted decrypted and third party access to them prevented E Disable the password protected screen saver when returning from power saving Sleep mode E Pre OS feature and Single Sign On feature E Authentication of the User Password and Hard Disk Password when booting up the computer 7 To swipe refers to the action of reading a fingerprint using the fingerprint sensor How to s
23. 15 TOSHIBA Disc Creator 1 14 TOSHIBA DVD PLAYER 1 13 4 30 TOSHIBA Face Recognition 1 14 TOSHIBA Flash Cards 1 12 TOSHIBA HDD Protection 4 46 TOSHIBA PC Diagnostic Tool 1 12 TOSHIBA PC Health Monitor 1 11 E 1 TOSHIBA support 9 21 TOSHIBA Theft Registration F 2 TOSHIBA USB Sleep and Charge Utility 1 15 4 9 problems 9 16 TOSHIBA Value Added Package 1 12 TOSHIBA Zooming Utility 1 12 TouchPad location 2 9 using 4 1 U USB devices problems 9 14 V Video RAM 1 3 Volume Button 2 9 W Web Camera 2 9 using 4 12 Wireless Communication Switch 1 8 4 37 Wireless LAN 1 8 4 37 9 19 Doyeateadedufiom LpManual com Manuals Index 3 Satellite U500 U500D Satellite Pro U500 U500D Indewanloaded from LpManual com Manuals User s Manual
24. An ExpressCard module is a small add in card technology based on the PCI Express and Universal Serial Bus USB interfaces Bridge Media Card Supports SD miniSD microSD SDHC memory Slot card MMC MEMORY STICK MEMORY STICK PRO MEMORY STICK PRO DUO and xD Picture card Multimedia Web Camera Record Send still or video images with this integrated webcam provided with some models Sound System A Windows Sound System that provides speakers as well as jacks for an external microphone and headphones Special harman kardon sound system depending on the model you purchased Headphone S P DIF This jack outputs analog audio signals This jack jack can be used also as S P DIF jack and enables connection of optical digital correspondence apparatus Microphone Jack A 3 5 mm mini microphone jack enables connection of a three conductor mini jack for monaural microphone input SIM Card Slot This slot located underneath the battery pack allows you to transfer information from a standard 25mm Subscriber identity Module SIM card to your computer The SIM card slot is only featured on some models Doyeateadedufiom LpManual com Manuals 1 7 Satellite U500 U500D Satellite Pro U500 U500D Il Communications Modem LAN Wireless LAN Provides capability for data and fax communication It supports V 90 V 92 The speed of data transfer and fax communication depends on the analog telephone line conditions The
25. CD R DVD R DVD R Dual Layer DVD R or DVD R Double Layer discs cannot be deleted either in whole or in part E Data deleted erased from a CD RW DVD RW DVD RW or DVD RAM disc cannot be recovered You must check the content of the disc carefully before you delete it taking care that if multiple drives that can write data to discs are connected you do not delete data from the wrong one E In writing to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media some space is required for file management so you may not be able to write to the full capacity of the disc E Since the disc is based on the DVD standard it might be filled with dummy data if the written data is less than about 1 GB Therefore in these circumstance even if you write only a small amount of data it might take additional time to fill in the dummy data E When multiple drives that can write data to discs are connected be sure that you do not write to or delete data from the wrong drive E Be sure to connect the AC adaptor to the computer before you write or rewrite any information E Before you enter either Sleep Mode or Hibernation Mode take care to ensure that any DVD RAM writing has been completed In this instance writing is finished if you can eject the DVD RAM media E Be sure to close all other software programs except for the writing software itself E Do not run software such as a screen saver which can put a heavy
26. Disc mode H Select Settings for Each Mode gt Data CD DVD in the Settings menu Mark the Verify Written Data check box Select File Open or Full Compare mode Click the OK button How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information TOSHIBA DVD PLAYER This software is provided for playback of DVD Video It has an on screen interface and functions Click Start gt All Programs gt TOSHIBA DVD PLAYER gt TOSHIBA DVD PLAYER For details on how to use TOSHIBA DVD PLAYER see the help file Please be aware of the following limitations when you use the TOSHIBA DVD PLAYER Notes on use Frame dropping audio skipping or out of synch audio and video may occur during playback of some DVD Video titles Close all other applications when using the TOSHIBA DVD PLAYER Do not open any other applications or do not carry out any other operations during DVD Video playback Playback may stop or not function properly in some situations Unfinalized DVDs created on home DVD recorders may not be playable on the computer Use DVD Video discs with a region code which is either the same as the factory default setting or ALL Do not playback DVD discs Video while watching or recording television programs using other applications Doing so may cause DVD Video playback or television program recording errors In addition if prescheduled record
27. Fn F5 If you disconnect the monitor before you turn the computer off be sure to press Fn F5 to switch to the internal display Refer to Chapter 5 The Keyboard for details on using hot keys to change the display setting F When displaying the desktop on an external analog monitor the desktop is sometimes displayed at the center of the monitor with black bars around the desktop with small size At that time please read the monitor s manual and set the display mode supported by the monitor it will then be displayed with a suitable size and correct aspect ratio Doayeateadedufiom LpManual com Manuals 8 11 Satellite U500 U500D Satellite Pro U500 U500D HDMI A HDMI monitor can be connected to the HDMI out port on the computer 1080p 1080i 720p 576p and 480p signal formats can be supported But actual signal format you can use depends on HDMI monitor To connect monitor follow the steps as detailed below l As the port operation of all HDMI High Definition Multimedia Interface J monitors has not been confirmed some HDMI monitors may not function properly 1 Plug one end of the HDMI cable into the HDMI port of the HDMI device a O a E HDMI Port Figure 8 8 Connecting a HDMI cable 2 Plug the other end of the HDMI cable into the HDMI out port on your computer Setting for display video on HDMI To view video on the HDMI device be sure to configure the following settings otherwise you may find that
28. If the external device still doest not work connect device to an USB port that does not have the USB Sleep and Charge function compatible icon 4 or change the USB Sleep and Charge function setting to Disabled in the TOSHIBA USB Sleep and Charge Utility When USB Sleep and Charge function is set to Enabled in the TOSHIBA USB Sleep and Charge Utility the USB WakeUp function does not work for ports that support the USB Sleep and Charge function In that case use an USB port that does not have the USB Sleep and Charge function compatible icon 4 or change the USB Sleep and Charge function setting to Disabled in the TOSHIBA USB Sleep and Charge Utility Refer also to Chapter 8 Optional Devices for information on installing memory modules Problem The computer hangs up Procedure Make sure the memory module installed in the expansion slot is compatible with the computer If an incompatible module has been installed follow the steps below 1 Turn off the power 2 Disconnect the AC adaptor and all peripheral devices 3 Remove the battery pack 4 Remove the memory module 5 Replace the battery pack and or connect the AC adaptor 6 Turn on the power If problems persist contact your dealer Doyeateadedufiom LpManual com Manuals 9 17 Satellite U500 U500D Satellite Pro U500 U500D Sound system Refer also to documentation for your audio devices Problem No sound
29. adaptor damage or fire possibly resulting in a serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from E Dust moisture and direct sunlight E Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones E Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters E Extreme heat cold or humidity E Liquids and corrosive chemicals Doayeateadedufiom LpManual com Manuals xix Satellite U500 U500D Satellite Pro U500 U500D Stress injury Carefully read the Instruction Manual for Safety and Comfort It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use Heat injury E Avoid prolonged physical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for example if you rest the computer on your lap
30. and USB Components included in Setup may depend on the model used Accessing HW Setup To run HW Setup click 6 All Programs gt TOSHIBA gt Utilities gt HWSetup HW Setup Window The HW Setup window contains the following tabs General Password Display Boot Priority Keyboard USB and LAN There are also these three buttons OK Accepts your changes and closes the HW Setup window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the HW Setup window General This window displays the BIOS version and contains two buttons Default Return all HW Setup values to the factory settings About Display the HW Setup version Setup This field displays BIOS Version and date Doayeateadedufiom LpManual com Manuals 7 4 Satellite U500 U500D Satellite Pro U500 U500D Password This tab allows you to set or reset the user password for power on User Password Lets you register a new password or un register an existing password Not Registered Un registers an existing password Registered Register a new password by following the on screen instructions Owner String This blank field is used to display a message when the password field is displayed on startup If a password is not registered the message will not be shown The maximum length is 256 characters Display This tab lets you select the internal LCD and or external monitor when the computer boot
31. are key combinations that enable disable or configure specific features Some software may disable or interfere with soft key operations Soft key settings are not restored by the Sleep Mode feature Emulating keys on enhanced keyboard AE vy JE wae da a Figure 5 1 A 101 key enhanced keyboard layout The keyboard is designed to provide all the features of the 104 key enhanced keyboard shown in figure above The 104 105 key enhanced keyboard has a numeric keypad and scroll lock key It also has additional Enter and Cirl keys to the right of the main keyboard Since the keyboard is smaller and has fewer keys some of the enhanced keyboard functions must be simulated using two keys instead of one on the larger keyboard Your software may require you to use keys that the keyboard does not have Pressing the Fn key and one of the following keys simulates the enhanced keyboard s functions 5Downloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Press Fn F11 to access the integrated keypad When activated the keys with gray markings on the bottom edge become numeric keypad keys Refer to the Keypad overlay section in this chapter for more information on how to operate these keys The power on default for both settings is off Press Fn F12 to lock the cursor on a specific line T
32. be displayed after clicking Enable this software program now or Disable this software program now on the TOSHIBA PC Health Monitor Software Notice amp Acceptance screen If a TOSHIBA PC Health Monitor message is displayed A message will be displayed if any changes which may interfere with the operation of the program are detected If the following special message is displayed carry out the procedures listed below If the It is possible that the PC cooling performance has decreased Please click OK to run the TOSHIBA Colling Performance Diagnostic Tool to check the cooling performance of your PC message is displayed 1 Click OK to start the TOSHIBA Cooling Performance Diagnostic Tool 2 It is possible that the PC cooling performance has decreased We strongly recommend you have your PC checked by a Toshiba Authorized Service Provider If you must use the PC for a short period of time before taking it to the Toshiba Authorized Service Provider we recommend you change the cooling method setting Click Start gt Control Panel gt System and Security gt Power Options gt Balanced gt Change plan settings gt Change advanced power settings gt Settings Cooling Method gt On battery AND Plugged in gt Battery Optimized This PC Cooling Performance Diagnostic Tool does not in any way expand or modify Toshiba s obligations under its standard limited warranty Toshiba s standard l
33. com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Wireless LAN Card Specifications Appendix C Form Factor PCI Express Mini Card Compatibility E E Network Operating E System Media Access E Protocol Data Rate E IEEE 802 11 Standard for Wireless LANs Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Microsoft Windows Networking CSMA CA Collision Avoidance with Acknowledgement ACK 54 48 36 24 18 12 9 6 Mb s IEEE 802 11a g 11 5 5 2 1 Mb s IEEE 802 11 b 1 The Wireless LAN feature is not available on all models Doyeateadedufiom LpManual com Manuals C 1 Satellite U500 U500D Satellite Pro U500 U500D Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to H Country region where the product was purchased E Type of product Wireless communication is often subject to local radio regulations Although Wireless LAN wireless networking products have been designed for operation in the license free 2 4GHz and 5GHz band local radio regulations may impose a number of limitations to the use of wireless communication equipment R F Frequency E Band 2 4GHz 2400 2497 MHz for 802 11b g n draft version E Band gGHz 5150 5850 MHz for 802 11a n draft version Modulation E DSSS CCK DSSS DQPSK DSSS DBPSK Technique IEEE 802 11b E OFD
34. computer has a modem jack for connection to a telephone line Both V 90 and V 92 are supported only in the USA Canada France and Germany V 90 is available in other regions Some models are equipped with the integrated modem The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T It is pre installed as a standard device in some markets Some computers in this series are equipped with a Wireless LAN module that is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE 802 11 standard The transmission speed over the wireless LAN and the distance over which the wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration client design and software hardware configurations The transmission rate described is the theoretical maximum speed as specified under the appropriate the actual transmission speed will be lower than the theoretical maximum speed Bluetooth Wireless Communication Switch Some computers in this series are equipped with Bluetooth functions Bluetooth wireless technology eliminates the need for cables between electronic devices such as computers and printers Bluetooth provides
35. developing a painful or disabling injury to your hand arms shoulders or neck Connecting the AC adaptor Opening the display Turning on the power Windows 7 setup Turning off the power Restarting the computer System Recovery Options System Recovery Options and Restoring the pre installed software Use a virus check program and make sure it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss Before you install a device or application save any data in memory to the hard disk drive or other storage media Failure to do so may result in the loss of data Doayeateadedufiom LpManual com Manuals 3 1 Satellite U500 U500D Satellite Pro U500 U500D Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power It is also the fastest way to get started because the battery pack will need to be charged before you can operate from battery power The AC adaptor can be connected to any power source supplying from 100 to 240 volts and 50 or 60 hertz For details on using the AC adaptor to charge the battery pack refer to Chapter 6 Power and Power Up Modes
36. ensure the battery charges to its full capacity charge the battery at room temperature of 10 to 30 C 50 to 88 F E The battery is nearly completely discharged Leave the AC adaptor connected for a few minutes and the battery should begin charging The Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions E The battery has not been used for a long time E The battery has completely discharged and been left in the computer for a long time E Acool battery is installed in a warm computer In such case follow the steps below 1 Fully discharge the battery by leaving it in the computer with the power on until the power automatically shuts off 2 Plug in the AC adaptor 3 Charge the battery until the Battery indicator glows blue Repeat these steps two or three times until the battery recovers normal capacity Ey Leaving the AC adaptor connected will shorten battery life At least once a J month run the computer on battery power until the battery is fully discharged then recharge the battery Monitoring battery capacity Remaining battery power can be monitored using the following methods Clicking the battery icon on the task bar E Via the Windows Mobility Center window i E Wait at least 16 seconds after turning on the computer before trying to I monitor the remaining operating time The computer needs this time to check the bat
37. ever connect the built in modem to the digital connector on a public telephone or to a digital private branch exchange PBX E Never connect the built in modem to a key telephone system for residences or offices E Avoid using your computer modem with the telephone cable connected during an electrical storm There may be a remote risk of electric shock from lightning D 0C 8 DC IN Jack ee The AC adaptor connects to this socket Use only the model of AC adaptor that comes with the computer Using the wrong adaptor can damage your computer CHEE 9 Security Lock A security cable attaches to this port The optional security cable anchors your computer to a desk or other large object to deter theft 10 Slot Loading ODD Insert your CD DVD into this slot Provided with some models algownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Underside The following figure shows the underside of the computer Make sure the display is closed before turning over your computer Soca ss Seo 6 o Sse Bs S 2 r o E 4 3 p in Fao e 5 Q JY 7 1 Wireless LAN Module cover 5 Battery Pack Lock 2 Cooling Vents 6 Battery Pack 3 Battery Release Latch 7 SIM card slot Under the 4 HDD Memory Module cover battery pack Figure 2 4 The undersid
38. graphics Refer to Appendix B Display Controller When the computer operates on the AC adaptor the display screen s image will be somewhat brighter than when it operates on battery power The lower brightness level is intended to save battery power ECO Button Press this button to change the TOSHIBA ECO utility This button changes On and Off of ECO Mode When ECO Mode is On the icon turns green When ECO Mode is Off the icon turns gray CD DVD Button Pressing this button will launch an application program that allows for playing of CDs or DVDs The application that is launched differs by model Windows Media Player TOSHIBA DVD PLAYER Provided with some models Play Pause Button Press this button to begin playing an audio CD a DVD movie or digital audio file This button also acts as a Pause button Provided with some models Previous Button Skips backwards to the previous track chapter or digital file Refer to Chapter 4 Operating Basics for details Provided with some models Next Button Skips forward to the next track chapter or digital file Refer to Chapter 4 Operating Basics for details Provided with some models Illumination ON OFF or Mute Press this button to turn the LED backlight on or off or press this button to mute the volume This function is depending on the model purchased Provided with some models Volume Button Press to increase or to dec
39. if E You change certain computer settings E An error occurs and the computer does not respond to your keyboard commands E There are three ways to reset the computer system 1 Click 8 then click the arrow button E located in the power management button 4 and select Restart from menu 2 Press Ctrl Alt Del to display the menu window then select Restart from the Shut down options 3 Press the power button and hold it down for five seconds Once the computer has turned itself off wait between ten and fifteen seconds before turning it on again with the power button System Recovery Options and restoring the pre installed software About 1 5GB hidden partition is allocated on the hard drive for the System Recovery Options AN The System Recovery Options feature will be unusable if this partition is deleted System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory The System Recovery Options menu includes some tools to repair startup problems run diagnostics or restore the system You can see the more information about Startup Repair in Windows Help and Support content The System Recovery Options can also be run manually to repair problems The procedure is as follows Follow the instructions shown on the onscreen menu 1 Turn off the computer 2 While holding the F8 key turn the computer on 3 The Advanced Boot Options me
40. is heard External Monitor Procedure Check the software volume settings Make sure the headphone connection is secure If problems persist contact your dealer Refer also to Chapter 8 Optional Devices and to your monitor s documentation Problem Monitor does not turn on No display Display error occurs Modem Problem Communication software can t initialize modem You can hear a dial tone but can t make a call You place a call but a connection can t be made Procedure Make sure that the external monitor s power switch is on Confirm that the external monitor s power cable is plugged into a working power outlet Try adjusting the contrast and brightness controls on the external monitor Press hot keys Fn F5 to change the display priority and make sure it is not set for the internal display Check that the cable connecting the external monitor to the computer is attached firmly If problems persist contact your dealer Procedure Make sure the computer s internal modem settings are correct Refer to Phone and Modem Properties in the Control Panel If the call is going through a PBX machine make sure the communication application s tone dial detection feature is disabled You can also use the ATX command Make sure the settings are correct in your communications application gQewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satell
41. load on the processor E Operate the computer at its full power settings do not use any powersaving features E Do not write information while virus checking software is running instead wait for it to finish then disable the virus protection applications including any software that checks files automatically in the background E Do not use any hard disk utilities including those that are intended to enhance hard disk drive access speeds as they may cause unstable operation and damage data E CD RW Ultra Speed media should not be used as data may be lost or damaged E You should always write from the computer s hard disk drive onto the CD DVD do not try to write from shared devices such as a server or any other network device E Writing with software other than TOSHIBA Disc Creator has not been confirmed therefore operation with other software applications cannot be guaranteed Doayeateadedufiom LpManual com Manuals 4 27 Satellite U500 U500D Satellite Pro U500 U500D When writing or rewriting Please observe the following points while you write or rewrite data to CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media Always copy data from the hard disk drive to the optical media do not use the cut and paste function as the original data will be lost if there is a write error Do not perform any of the following actions E Change users in the Windows 7 o
42. max transmission rate is 2 5Gbps ExpressCard 34 and ExpressCard 54 types are supported Keep foreign metal objects such as screws staples and paper clips out of the ExpressCard slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury 6 Headphone S PDIF Jack This jack outputs analog audio signals This jack can be used also as S P DIF jack and enables connection of optical digital correspondence apparatus Microphone Jack A 3 5 mm mini microphone jack enables connection of a three conductor mini jack for monaural microphone input Universal Serial Bus USB 2 0 port One Universal Serial Bus USB port complies with USB 2 0 standards 2Qownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Right side The following figure shows the computer s right side Sf ODD Indicator LAN Jack Emergency Eject Hole Modem Jack Eject Button DC IN Jack Optical Disk Drive Universal Serial Bus USB 2 0 port Security Lock 0 Slot Loading ODD Cee A eN Provided with some models Figure 2 3 The right side of the computer 1 ODD Indicator The ODD indicator glows amber when the computer accesses the optical disc drive 2 Emergency Eject Hole In the event that the disc drive becomes inexplicably locked or stops responding press this button
43. memory widely used in a variety of digital devices such as digital cameras and Personal Digital Assistants serial Processes that occur one at a time In communications it means the transmission of one bit at a time sequentially over a single channel On your computer the serial port provides a serial interface between the computer and an appropriate device Compare parallel SIO Serial Input Output The electronic methodology used in serial data transmission soft key Key combinations that emulate keys on the IBM keyboard change some configuration options stop program execution and access the numeric keypad overlay software The set of programs procedures and related documentation associated with a computer system Specifically refers to computer programs that direct and control the computer system s activities See also hardware stop bit One or more bits of a byte that follow the transmitted character or group codes in asynchronous serial communications system disk A diskette that contains the operating system files needed to start the computer Any diskette can be formatted as a system disk A system disk is also called a bootable disk boot disk or a startup disk Compare non system disk T terminal A typewriter like keyboard and CRT display screen connected to the computer for data input output TFT display A liquid crystal display LCD made from an array of liquid crystal cells using active mat
44. not remove the battery pack while the computer is in Sleep Mode unless the computer is connected to an AC power source Data in memory will be lost Benefits of Sleep Mode The Sleep Mode feature provides the following benefits E Restores the previous working environment more rapidly than does Hibernation Mode E Saves power by shutting down the system when the computer receives no input or hardware access for the duration set by the System Sleep Mode feature E You can use the panel power off feature Entering Sleep Mode You can enter Sleep Mode in one of three ways E Click then click the arrow button a located in the power management button u al From the menu choose Sleep Please note that this feature must be enabled within Power Options to access it click Control Panel gt System and Security gt Power Options When you turn the power back on you can continue where you left when you shut down the computer A You can also enable Sleep Mode by pressing Fn F3 Refer to Chapter 5 J The Keyboard for details Doayeateadedufiom LpManual com Manuals aT Satellite U500 U500D Satellite Pro U500 U500D 1 When the computer is shut down in Sleep Mode the power indicator flashes orange If you are operating the computer on battery power you can lengthen the operating time by turning it off into Hibernation Mode as Sleep Mode consumes more power Sleep Mode limitations Sleep Mode will n
45. nothing is displayed T Be sure to use the FN F5 hot keys to select the display device before starting to play video E Do not change the display device under the following conditions E While a televsion or external monitor is connected to the HDMI port and the display output device is set to HDMI While a television or external monitor is connected to the HDMI port and you connect the television external monitor or external sound device to another port While playing video While data is being read or written While communication is being carried out When you unplug the HDMI cable and re plug it in please wait at least 5 seconds before you replug the HDMI cable again When you change the display output or unplug re plug the HDMI cable the sound output device and the display output device may be changed automatically by the system 8Rgwnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Settings for audio on HDMI To set the audio device to use the HDMI follow the steps below 1 Click Start 2 Click Control Panel 3 Click Hardware and Sound 4 Click Sound 5 Click Digital Output Device HDMI 6 Click the Set Default Device button To set the audio device to use internal speaker follow the steps below Click Start Click Control Panel Click Hardware and Sound Click Sound Click Speakers Click the Set Default Device button on hrwny S
46. rate E Soaked or swollen finger e g after taking bath E Injured finger E Wet finger E Soiled or oily finger E Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate Enroll two or more fingers Enroll additional fingers if recognition failure occurs often using enrolled fingers Check your finger condition Changed conditions such as injured rough extremely dry wet soiled dirty oily soaked swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition success rate may be lowered The fingerprint for each finger is different and unique Please ensure that only the registered or enrolled fingerprint or fingerprints are used for identification Check sliding position and speed The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user 4lgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Fingerprint sensor limitations The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint A warning message will be displayed when recognition is abnorm
47. recharging CPU memory backlight illumination time and temperatures for various devices property e g product name model number part number serial number BIOS version FW version of the system and components e g Video device Sound device Network device Hard Disk drive Solid State drive Optical Disc drive operating system and software information e g OS version OS install date Direct X version Internet Explorer version installed update program and driver lists The stored data uses a very small portion of the total hard disk capacity approximately 10MB or less per year E This information is used to identify and provide a notification of system conditions which may effect the performance of your Toshiba computer It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba s authorized service providers Additionally Toshiba may also use this information for quality assurance analysis Subject to the use restrictions above the HDD data logged may be transferred to entities located outside of your country or region of residence e g European Union Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region E Once enabled you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel Doing so will automatically delete all colle
48. reports storage capacity using powers of 2 for the definition of 1 GB 230 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Windows and or pre installed software applications or media content Actual formatted capacity may vary LCD Over a period of time and depending on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode The screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processor Unit GPU Graphics processor unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory will vary depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surroundin
49. saving Sleep mode System boot authentication and Single Touch Boot feature Authentication of the User Password and Hard Disk Drive Password when booting up the computer Refer to the Using the fingerprint sensor section in Chapter 4 Operating Basics Provided with some models 3 TouchPad A TouchPad located in the centre of the palm rest is used to control the on screen pointer Q 2 4 TouchPad On Off button Turns the TouchPad ON OFF 5 Speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system C 6 Power Button Turns the computer on and off and puts it into Hibernation mode and wakes it up from Sleep mode 7 Web Camera Takes your picture or sends your image to web contacts Provided with some models 8 Web Camera LED Web Camera LED indicates web camera is working or not Provided with some models 9 Wireless Antenna WLAN 3G Some computers in this series are equipped with a WLAN or 3G antenna Provided with some models 2Downloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D 10 11 g TE gt j 14 K lt 15 gt P 16 y 17 X 18 Built in microphone The Microphone is used with the Web Camera to talk to other Web Camera users and to record messages on windows media Provided with some models Display Screen The LCD displays high contrast text and
50. sure the battery is securely installed in the computer before attempting to charge the battery pack Improper installation could generate smoke or fire or cause the battery pack to rupture E Keep the battery pack out of reach of infants and children It can cause injury JN E The battery pack is lithium ion battery which can explode if not replaced used handled or disposed of properly Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements E Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened E Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor Never remove the battery pack while the computer is in Sleep Mode Data could be lost Doyeateadedufiom LpManual com Manuals 65 Satellite U500 U500D Satellite Pro U500 U500D T Never remove the battery pack while the Wake up on LAN function is J enabled Data will be lost Before you remove a battery pack disable the Wake up on LAN function Charging the batteries When the power in the battery pack becomes low the Battery indicator flashes orange indicating that only a few minutes of battery power remain If you continue to use the computer while the Battery
51. the first instance Network Compatibility Statement This product is designed to work with and is compatible with the following networks It has been tested to and found to conform with the additional requirements conditional in EG 201 121 Germany ATAAB ANO05 ANO006 AN007 AN009 AN010 and DE03 04 05 08 09 12 14 17 Greece ATAAB ANO05 ANO006 and GRO01 02 03 04 Portugal ATAAB ANO01 005 006 007 011 and P03 04 08 10 Spain ATAAB ANO05 007 012 and ES01 Switzerland ATAAB AN002 All other countries ATAAB ANO03 004 regions Specific switch settings or software setup are required for each network Refer to the relevant sections of the user guide for more details The hookflash timed break register recall function is subject to separate national type approvals It has not been tested for conformity to national type regulations and no guarantee of successful operation of that specific function on specific national networks can be given Doayeateadedufiom LpManual com Manuals v Satellite U500 U500D Satellite Pro U500 U500D Following information is only for EU member states Pb Hg Cd Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the mar
52. the Task Bar Click the icon with the primary mouse button to display a list of regions that the modem supports A sub menu for telephony location information will also be displayed A check will appear next to the currently selected region and telephony location 3 Select a region from the region menu or a telephony location from the submenu E When you click a region it becomes the modem s region selection and the New Location for telephony will be set automatically E When you select a telephony location the corresponding region is automatically selected and it becomes the modem s current region setting Properties menu Click the icon with the secondary mouse button to display properties menu on the screen Settings You can enable or disable the following settings AutoRun Mode The Region Select utility starts automatically when you start up the operating system Open the Dialling Properties dialog box after selecting region The dialing properties dialog box will be displayed automatically after you select the region Location list for region selection A submenu appears displaying location information for telephony Open dialog box if the modem and Telephony Current Location region code do not match A warning dialog box is displayed if current settings for region code and telephony location are incorrect Modem Selection If the computer cannot recognize the internal modem a dialog box is displayed Select the
53. the default device click the Set Default Device button under the chosen device tab E Speakers is the default output device Select it when using the internal speakers or headphones E Digital Output should be selected when connecting the optical cable to the Headphone S PDIF and Line out jack for playing digital sound on digital audio equipment Digital Output can only be used by connecting an optical audio cable Microphone is the default input device It should be selected when using the computer s internal microphone or an external microphone connected the Microphone to record sound Information Click the Information button to view hardware information software information and language setting Speaker Configuration Click the playback button to confirm the internal speakers or the headphone sound is coming from the right direction Doayeateadedufiom LpManual com Manuals 4 33 Satellite U500 U500D Satellite Pro U500 U500D Sound Effects This section explains how to select various sound effects E Environment simulates reverberations of sound for familiar environments around us You can select an existing preset in the menu E Equalizer raises or lowers a frequency of sound to simulate a popular genre of music You can select an existing preset in the menu E Karaoke Cancels the specific frequency of sound and results in the Vocal Cancellation Clicking the Karaoke icon lowers the vocal sound withi
54. the external device and the card is firm Check the card s documentation If problems persist contact your dealer gldqwnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer you may need to contact TOSHIBA for additional technical assistance Before you call Some problems you experience may be related to software or the operating system it is important to investigate other sources of assistance first Before contacting TOSHIBA try the following E Review troubleshooting sections in the documentation for software and peripheral devices E ifa problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions Call the software company s technical support for assistance H Consult the dealer you purchased your computer and or software from They are your best sources for current information and support Where to write If you are still unable to solve the problem and suspect that it is hardware related write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www toshiba europe com on the Internet Doayeateadedufiom LpManual com Manuals 9 21 Satellite U500 U500D Satellite Pro U500 U500D glewnloaded from LpManual com Manuals User s Manual Sat
55. turn on your computer when the TOSHIBA logo screen appears release the F12 key 3 Use the cursors key to select the CD ROM icon from the menu Please refer to the Boot Priority section in Chapter 7 HW Setup for further information 4 Amenu will be displayed from which you should follow the on screen instructions 3Qewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Chapter 4 Operating Basics This chapter gives information on basic operations including using the TouchPad optical media drives sound system modem the wireless LAN and LAN It also provides tips on caring for your computer Using the TouchPad To use the TouchPad simply touch and move your finger tip across it in the direction you want the on screen pointer to go TOSHIBA 1 TouchPad Control Buttons 2 TouchPad Figure 4 1 TouchPad and TouchPad control buttons Two buttons below the keyboard are used like the buttons on a mouse pointer Press the left button to select a menu item or to manipulate text or graphics designated by the pointer Press the right button to display a menu or other function depending on the software you are using J Do not press on the TouchPad too hard or press a sharp object such as a amp ballpoint pen against the TouchPad The TouchPad could be damaged Doyeateadedufiom LpManual com Manuals 4
56. used in the text to describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the keyboard For example Enter identifies the Enter key Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl C means you must hold down Ctrl and at the same time press C If three keys are used hold down the first two and at the same time press the third When procedures require an action such as clicking an ABC icon or entering text the icon s name or the text you are to type in is represented in the type face you see to the left Display Names of windows or icons or text generated by the ABC computer that appears on its display screen is presented in the type face you see to the left Doyeateadedufiom LpManual com Manuals xvii Satellite U500 U500D Satellite Pro U500 U500D Messages Messages are used in this manual to bring important information to your attention Each type of message is identified as shown below Pay attention A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment l Please read A note is a hint or advice that helps you make best use of Il your equipment Indicates a potentially hazardous situation which could result in death or serious injury if you d
57. uses the acceleration sensor built in the computer to detect vibration and shocks and automatically moves the hard disk drive s read write head to a safe position in order to reduce the risk of damage that could be caused by head to disk contact Refer to the Using the Hard Disk Drive HDD Protection section in Chapter 4 Operating Basics for details I E The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged E TOSHIBA HDD Protection cannot be used in models that are equipped with SSD Optical Drive Auto Lock Provided with some models This function automatically locks the optical disc drive eject button if the computer detects any vibration or other shocks while running on the battery This function prevents the disc tray from opening even if the eject button is pushed unexpectedly For information on using this feature please refer to the Optical Drive Auto Lock section in Chapter 4 Operating Basics 1Bownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Hibernation This feature allows you to turn off the power without exiting from your software The contents of main memory are saved to the hard disk when you turn on the power again you can continue working right where you left off Refer to the Turning off the power section in Chapter 3 Getting Started for details Sleep Mode If you have to interrupt your wor
58. 00D Portable Personal Computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries IBM is a registered trademark and IBM PC and PS 2 are trademarks of International Business Machines Corporation DirectX AcriveDesktop DirectShow and Windows Media are registered trademarks of Microsoft Corporation Intel Intel Core Celeron Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries AMD the AMD logo and combinations thereof are trademarks of Advanced Micro Devices Inc Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license i Downloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D ConfigFree is a trademark of TOSHIBA Corporation Dolby is a registered trademark of Dolby Laboratories ExpressCard is a trade mark of PCMCIA HDMI the HDMI logo and High D
59. 5 mm such as a straightened paper clip into the eject hole just to the right of the eject button Figure 4 4 Manual release with the eject hole 2 Grasp the drawer gently and pull until it is fully opened Figure 4 5 Pulling the drawer open 4Qgwnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D 3 Place the disc label side up in the drawer Figure 4 6 Inserting a disc a When the drawer is fully opened the edge of the computer will extend J slightly over the disc tray Therefore you will need to turn the disc at an angle when you place it in the tray After seating the disc however make sure it lies flat as shown in the figure above E Do not touch the laser lens Doing so could cause misalignment E Keep foreign matter from entering the drive Check the back edge of the tray to make sure it carries no debris before closing the drive 4 Press gently at the centre of the disc until you feel it click into place The disc should lie below the top of the spindle flush with the spindle base 5 Push the center of the drawer to close it Press gently until it locks into place J If the disc is not seated properly when the drawer is closed the disc might be damaged Also the drawer might not open fully when you press the eject button Figure 4 7 Closing the disc drawer Doyeateadadufiom LpManual com Manuals 4 19 Satellite U500 U500D Sat
60. 500 U500D Satellite Pro U500 U500D E When carrying your computer be sure to hold it securely so that it does not fall or hit anything E Do not carry your computer by holding protruded portions Using the Hard Disk Drive HDD Protection J This computer has a function for reducing the risk of damage on the hard disk drive Using an acceleration sensor built into the computer TOSHIBA HDD Protection detects vibration shocks and similar signs of movement of the computer and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head to disk contact The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged When vibration is detected a message will be displayed on the screen and the icon in the Taskbar notification area will changed to the protection state This message is displayed until the OK button is pressed or 30 seconds pass When vibration subsides the icon returns to the normal state Taskbar icon State Icon Description Normal e TOSHIBA HDD Protection is enabled Protection TOSHIBA HDD Protection is active a The hard disk drive head is in a safe position OFF a TOSHIBA HDD Protection is disabled 3 4laewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using th
61. COM port for your modem to use Doayeateadedufiom LpManual com Manuals 4 35 Satellite U500 U500D Satellite Pro U500 U500D Dialing Properties Select this item to display the dialing properties f you are using the computer in Japan the Telecommunications Business Law requires that you select Japan region mode It is illegal to use the modem in Japan with any other selection Connecting To connect the modem cable follow the steps below E The modular cable that comes with the computer must be used to connect a modem Connect the end of the modular cable with the core to the computer E ncase of a lightning storm unplug the modem cable from the telephone jack E Do not connect the modem to a digital telephone line A digital line will damage the modem 1 Plug one end of the modular cable into the modem jack 2 Plug the other end of the modular cable into a telephone jack Figure 4 11 Connecting the internal modem Do not pull on the cable or move the computer while the cable is connected Disconnecting To disconnect the internal modem cable follow the steps below 1 Pinch the lever on the connector in the telephone jack and pull out the connector 2 Inthe same way pull the cable s other connector out of the computer 4lgewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Wireless communications The computer s wireless comm
62. D COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS 21CFR SUBCHAPTER J CLASS 1 LASER PRODUCT LASER KLASSE 1 Panasonic Communications Co Ltd 1 62 4 Chome Minoshima Hakata Ku Fukuoka Japan Doayeateadedufiom LpManual com Manuals ix Satellite U500 U500D Satellite Pro U500 U500D Hitachi LG Data Storage Inc DVD Super Multi R Double Layer GS20F AN E The DVD Super Multi Double Layer drive employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location E Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure E 7o prevent direct exposure to the laser beam do not try to open enclosure Location of the required label SERIAL NO MANUFACTURED COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS 21CFR SUBCHAPTER J CLASS 1 LASER PRODUCT LASER KLASSE 1 Hitachi LG Data Storage Inc 22 23 Kaigan 3 chome Minato ku Yokyo 108 0022 Japan xDownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D International Precaution CLASS 1 LASER PRODUCT LASER KLASSE 1 PRODUKT TO EN 60825 1 JJA 1 VB CLASS 1 LASER PRODUCT LASERSCHUTZKLASSE 1 PRODUKT TOEN60825 ADVERSEL USYNLIG LASERSTRALING VED ABNING NAR
63. DD or for any other losses to you or any other person or organization that result from the loss of access to your HDD If you can t accept this risk don t register the HDD Password TOSHIBA Face Recognition Bluetooth Stack for Windows by Toshiba TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows If the verification is successful the user will be logged into Windows automatically The user can thus avoid having to enter a password or the like which makes the login process easier This software enables communication between the computer and external Bluetooth devices such as printers and mobile phones Bluetooth functions cannot be used in models that do not have a Bluetooth module installed TOSHIBA Disc Creator TOSHIBA ConfigFree You can create CD DVDs in several formats including audio CDs that can be played ona standard stereo CD player and data CDs or DVDs to store multimedia and or document files on your hard disk drive This software can be used ona model with the CD RW DVD ROM drive DVD R RW drive DVD R RW drive and DVD Super Multi Double Layer drive To run TOSHIBA Disc Creator click then select All Programs TOSHIBA CD amp DVD Applications and then click Disc Creator ConfigFree is a suite of utilities to allow easy control of communication device and network connections ConfigFree also allows you to find communication pr
64. M BPSK OFDM QPSK OFDM 16QAMOFDM 16QAM IEEE 802 11a g The range of the wireless signal is related to the transmit rate of the wireless communication device Communications at a lower transmission rate may travel larger distances E The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials E Range is also impacted due to obstacles in the path of the transmission that may either absorb or reflect the radio signal CRdownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Supported Frequency Sub bands Subject to the radio regulations that apply in the countries regions your Wireless LAN card may support a different set of 2 4 GHz channels Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries regions Wireless IEEE 802 11 Channels Sets Revision B G and draft N Frequency Range 2400 2483 5 MHz Channel ID 1 oO ON DO oO A WwW PD Oo 11 12 13 2412 2417 2422 2427 2432 2437 2442 2447 2452 2457 2462 2467 2472 Check if these channels can be used in your country region When installing Wireless LAN cards the channel configuration is managed as follows For wireless clients that operate in a Wireless LAN Infrastructure the Wireless LAN card will automatically start operation at the
65. Power supply mode settings in the TOSHIBA USB Sleep and Charge Utility E Turn OFF the computer while external devices are connected E Connect external devices after turning OFF of the computer If this function can not be still used change the setting to Disabled in the BIOS Setup and stop using this function When USB Sleep and Charge function is set to Enable USB bus power DC5V will be supplied to the external device connected to the compatible port If external device is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF Connect the AC adaptor to the computer or change the USB Sleep and Charge function setting the Disable or if there is a USB port that does not have the USB Sleep and Charge function compatible icon 4 use that port 9Rewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Problem External devices connected to the compatible ports do not work when connected to a compatible port The USB WakeUp function does not work Memory expansion Procedure Some external devices may not work when connected to a compatible port when the USB Sleep and Charge function is Enabled in the TOSHIBA USB Sleep and Charge Utility Reconnect the external device after turning ON the computer
66. RPORATION 7 E DVD Super Multi Double Layer drive cannot use discs that allow writing J faster than 16x speed DVD R and DVD R media 8x speed DVD R Dual Layer DVD RW and DVD R Double Layer media 6x speed DVD RW media 5x speed DVD RAM media E Some types and formats of DVD R Dual Layer and DVD R Double Layer discs may be unreadable E 2 6 GB and 5 2 GB DVD RAM media cannot be read from or written to E DISC created in DVD R Dual Layer format4 Layer Jump Recording cannot be read E Ifthe disc is poor in quality or is dirty or damaged writing or rewriting errors may be noted ensure that you check all discs for dirt or damage before you use them E The actual number of rewrites to CD RW DVD RW DVD RW or DVD RAM media will be affected by the quality of the disc itself and the way in which it is used E There are two types of DVD R media available authoring discs and general use discs Do not attempt to use authoring discs as only general use discs can be written to by a computer drive E You can use both DVD RAM discs that can be removed from a cartridge and DVD RAM discs designed without a cartridge E You may find that other computer DVD ROM drives or other DVD players may not be able to read DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW discs 4Dewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D E Data written to a
67. Restoring the preinstall software from your creating Recovery Media section in this manual You will be directed to select Restore Original Factory Image from the drop down menu If you have not created Recovery Media please contact TOSHIBA support for assistance DVD Super Multi Double Layer drive For more information refer to Chapter 4 Operating Basics Problem You cannot access a CD DVD in the drive Procedure Make sure the drive s drawer is securely closed Press gently until it clicks into place Open the drawer and make sure the CD DVD is properly seated It should lie flat with the label facing up A foreign object in the drawer could block laser light from reading the CD DVD Make sure there is no obstruction Remove any foreign object Check whether the CD DVD is dirty If it is wipe it with a clean cloth dipped in water or a neutral cleaner Refer to the Media care section in Chapter 4 Operating Basics for details on cleaning goewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Problem Procedure Some CD DVDs run _ The software or hardware configuration may be correctly but others causing a problem Make sure the hardware do not configuration matches your software s needs Check the CD DVD documentation Check the type of CD DVD you are using The drive supports DVD ROM DVD ROM DVD Video CD ROM CD DA CD Text
68. Rotating Rotation Press and Tap Right Click Press and Hold Right Click Touching two points on an image and moving your fingers in a twisting motion allows you to rotate images Pressing the screen with one finger and then tapping with a second finger nearby brings up the right click menu Pressing holding and releasing on the screen with a finger brings up the right click menu Doyeateadedufiom LpManual com Manuals 4 51 Satellite U500 U500D Satellite Pro U500 U500D 4lgewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Chapter 5 The Keyboard The computer s keyboard layouts are compatible with a 104 105 key enhanced keyboard By pressing some keys in combination all the 104 105 key keyboard functions can be executed on the computer The number of keys on your keyboard depends on which country region s keyboard layout your computer is configured with Keyboards for numerous languages are available There are six types of keys typewriter keys keypad overlay function keys soft keys Windows special keys and cursor control keys Typewriter keys The typewriter keys produce the upper and lower case letters numbers punctuation marks and special symbols that appear on the screen There are some differences however between using a typewriter and using a computer keyboard E Letters and numbers produced in co
69. User s Manual Satellite U500 U500D Satellite Pro U500 U500D TOSHIBA computers toshiba europe com Leadin g Innovation gt gt gt Downloaded from LpManual com Manuals Satellite U500 U500D Satellite Pro U500 U500D Copyright 2009 by TOSHIBA Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of TOSHIBA No patent liability is assumed with respect to the use of the information contained herein TOSHIBA Satellite U500 U500D Satellite Pro U500 U500D Portable Personal Computer User s Manual First edition September 2009 Copyright authority for music movies computer programs databases and other intellectual property covered by copyright laws belongs to the author or the copyright owner Copyrighted material can be reproduced only for personal use or use within the home Any other use beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for the TOSHIBA Satellite U500 U500D Satellite Pro U500 U5
70. account registration fields E Fill in all fields When you have finished it click the Next button 12 The Management screen is displayed The registered account name will be displayed Clicking on it will cause the captured image of your face to be displayed on the left How to Delete the Face Recognition Data Delete image data account information and personal record data created during registration To delete the Face Recognition Data follow the steps as described below 1 To launch this utility click Start gt All Programs gt TOSHIBA gt Utilities gt Face Recognition The Management screen is displayed 2 Select a user which is deleted in the Management screen 3 Click the Delete button You are about to delete the user data Would you like to continue will be displayed on the screen E f you do not want the data to be deleted click the No button and you will then be returned to the Management screen E Clicking on the Yes button will remove the selected user from the Management screen How to launch the help file For further information on this utility please refer to help file 1 To launch the help file click Start gt All Programs gt TOSHIBA gt Utilities gt Face Recognition Help Windows Logon via Face Recognition This section explains how to login to Windows with Face Recognition Two authentication modes are provided E AUTO Mode Login screen If the face authentication til
71. adaptor when playing a DVD Video Power saving features may interfere with smooth playback bale Fingerprint Utility Depending on the model purchased there is installed a fingeprint utility for the purpose of enrolling and recognizing fingerprints which can then be linked to a username and password in order to remove the need to input these details from the keyboard Just by swiping an enrolled finger against the fingerprint sensor the following functions will be enabled E Logon to Windows and access a security enabled homepage through Internet Explorer E Files and folders can be encrypted decrypted and third party access to them is prevented E Disable the password protected screen saver when returning from a power saving mode such as Sleep Mode E Authentication of the User Password and if applicable the HDD Hard Disk Drive Password when booting up the computer Power on Security E Single Sign on feature Doyeateadedufiom LpManual com Manuals 1 13 Satellite U500 U500D Satellite Pro U500 U500D 1 J E Fingerprint security cannot be used in models that do not have a fingerprint module installed E The HDD Hard Disk Drive Password can be registered in the BIOS Setup If you forget your HDD Password TOSHIBA will NOT be able to assist you and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE TOSHIBA will NOT be held responsible for any loss of any data any loss of use or access to your H
72. al or recognition is not successful within a fixed duration The recognition success rate may differ from user to user Toshiba does not guarantee that this fingerprint recognition technology will be error free Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility Points to note about the fingerprint utility If Windows 7 s file encryption function EFS Encryption File System is used to encrypt a file the file cannot be further encrypted using the encryption function of this software You can back up the fingerprint data or the information registered to Automatic password input in IE Please use Import Export on TOSHIBA Fingerprint Utility main menu Please also refer to the fingerprint utility Help file for more information You can start it using the following method E Click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Fingerprint Utility The main screen is displayed Click in the lower left corner of the screen Set up procedure Please use the following procedure when first using fingerprint authentication Fingerprint registration Enroll the required authentication data using the Fingerprints Enrollment Wizard 1 a The fingerprint authentication uses the sa
73. aler Doyeateadedufiom LpManual com Manuals 9 5 Satellite U500 U500D Satellite Pro U500 U500D Battery If you suspect a problem with the battery check the Battery indicator For information on indicator and battery operation refer to Chapter 6 Power and Power Up Modes Problem Procedure Battery doesn tpower The battery may be discharged Connect the AC the computer adaptor to charge the battery Battery doesn t If the battery is completely discharged it will not charge when the AC begin charging immediately Wait a few minutes adaptor is attached If the battery still does not charge make sure the Battery indicator outlet of the AC adaptor is supplying power does not glow orange Test it by plugging in an appliance Check whether the battery is hot or cold to the touch If the battery is too hot or too cold it will not charge properly Let it reach room temperature Unplug the AC adaptor and remove the battery to make sure the terminals are clean If necessary wipe them with a soft dry cloth dipped in alcohol Connect the AC adaptor and replace the battery Make sure it is securely seated Check the Battery indicator If it does not glow let the computer charge the battery for at least 20 minutes If the Battery indicator glows after 20 minutes let the battery continue to charge at least another 20 minutes before turning on the computer If the indicator still does not glow the battery may be
74. als and or other instructions written for the users of a computer system or application Computer system documentation typically includes procedural and tutorial information as well as system functions double click To press and release the pointing device s primary button rapidly twice without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated driver A software program generally part of the operating system that controls a specific piece of hardware frequently a peripheral device such as a printer or mouse DVD An individual digital versatile or video disc See also DVD ROM DVD R R R A Digital Versatile Disc Recordable disk can be written once and read many times The DVD R drive uses a laser to read data from the disc DVD RAM A Digital Versatile Disc Random Access Memory is a high capacity high performance disc that lets you store large volumes of data The DVD ROM drive uses a laser to read data from the disc DVD ROM A Digital Versatile Disc Read Only Memory is a high capacity high performance disc suitable for play back of video and other high density files The DVD ROM drive uses a laser to read data from the disc DVD RW RW RW A Digital Versatile Disc ReWritable disc can be rewritten many times E echo To send back a reflection of the transmitted data to the sending device You can display the information on the scre
75. and hot keys Chapter 6 Power and Power Up Modes gives details on the computer s power resources and battery save modes Chapter 7 HW Setup explains how to configure the computer using the HW Setup program xWownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Chapter 8 Optional Devices describes the optional hardware available Chapter 9 Troubleshooting provides helpful information on how to perform some diagnostic tests and suggests courses of action if the computer doesn t seem to be working properly Chapter 10 Legal Footnotes provides Legal Footnotes information related to your computer The Appendices provide technical information about your computer The Glossary defines general computer terminology and includes a list of acronyms used in the text The ndex quickly directs you to the information contained in this manual Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Abbreviations On first appearance and whenever necessary for clarity abbreviations are enclosed in parentheses following their definition For example Read Only Memory ROM Acronyms are also defined in the Glossary Icons Icons identify ports dials and other parts of your computer The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are
76. at both the Pen and Touch features are available This computer does not support using a pen as an input device on the screen Graphics Controller Graphics controller maximizes display performance Refer to Appendix B Display Controller for more information Keyboard Built In Internal keyboard compatible with IBM enhanced keyboard embedded numeric overlay dedicated cursor control g and E keys Refer to Chapter 5 The Keyboard for details Pointing Device Built In TouchPad A TouchPad and control buttons in the palm rest enable control of the on screen pointer and scrolling of windows Ports HDMI This HDMI jack allows you to connect external display audio devices Provided with some models External Monitor This 15 pin port lets you connect an external video display 1Igownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Universal Serial Bus The computer has Universal Serial Bus ports that USB 2 0 comply with the USB 2 0 standard which enables data transfer speeds 40 times faster than the USB 1 1 standard The ports also support USB 1 1 eSATA USB combo One eSATA Universal Serial Bus USB combo port enables a chain connection of USB equipped or eSATA equipped devices to your computer through the port Slots ExpressCard Slot The ExpressCard slot that can accommodate two standard module formats an ExpressCard 34 module and an ExpressCard 54 module
77. at the end of its operating life Replace it If you do not think the battery is at the end of its operating life see your dealer Battery doesn t power If you frequently recharge a partially charged the computer as long battery the battery might not charge to its full as expected potential Fully discharge the battery then try to charge it again Check the power consumption settings in the Power Options Consider using a power saving feature glgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Disposing of PC and PC batteries E Discard this PC in accordance with applicable laws and regulations For further information contact your local government E This PC contains rechargeable batteries After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulation it may be illegal to dispose of old batteries by placing them in the trash E Please be kind to our shared environment Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly This product contains mercury Disposal of this material may be regulated due to environmental considerations For disposal reuse or recycling information please contact your local government E f your hard disk or other storage media contains sensitive data you sho
78. at will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommends that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep mode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission According to the EPA a computer meeting the new ENERGY STAR specifications will use between 20 and 50 less energy depending on how it is used Visit http www eu energystar org or http www energystar gov for more information regarding the ENERGY STAR Program REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation Please consult the following website www toshiba europe com computers info reach for information about the presence in our articles of substances included on the can
79. ay The overlay provides the same functions as the numeric keypad on the 104 105 key enhanced keyboard described previously Turning on the overlays The numeric keypad overlay can be used for numeric data input Doayeateadedufiom LpManual com Manuals 55 Satellite U500 U500D Satellite Pro U500 U500D Numeric mode To turn on the Numeric mode press Fn F11 Now try numeric data entry using the keys in the following figure Press Fn F11 again to turn off the overlay Baas Baagi PH IHH PPTTPTETETI 1 Sat TEE H Figure 5 2 The numeric keypad overlay Temporarily using normal keyboard overlay on While using the overlay you can temporarily access the normal keyboard without turning off the overlay 1 Hold Fn and press any other key All keys will operate as if the overlay were off 2 Type upper case characters by holding Fn Shift and pressing a character key 3 Release Fn to continue using the overlay 5lgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation But you can generate these characters using their ASCII codes With the overlay on 1 Hold down Alt 2 Using the overlay keys type the ASCII co
80. bernation Mode data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed Wait for the Built in HDD indicator to go out Do not touch the latch while holding the computer Or you may get injured by the dropped battery by unintentional release of the latch Save your work Turn the computer s power off Make sure the Power indicator is off Remove all cables connected to the computer Turn the computer upside down Slide and hold the battery release latch to free the battery pack after moving the battery pack lock into its unlock position then slide the battery pack out of the computer Jo Gu MD 3 iad eo Indal ET re tal 9 if 1 Battery Pack Lock 2 Battery Pack 3 Battery Release Latch Figure 6 2 Releasing the battery pack 6QBownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Installing the battery pack To install a battery follow the steps below AN E The battery pack is a lithium ion battery which can explode if not properly replaced used handled or disposed of Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements E Donot touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and caus
81. bility with Windows that enables the system to automatically recognize connections of external devices and make the necessary configurations in the computer Gidexsaloayled from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D pointing device Any device such as the TouchPad or a mouse that enables you to move the cursor on the screen port The electrical connection through which the computer sends and receives data to and from devices or other computers Power Saver A TOSHIBA utility that lets you set the parameters for various power saving functions program A set of instructions a computer can execute that enables it to achieve a desired result See also application prompt A message the computer provides indicating it is ready for or requires information or an action from you R Radio frequency interference RFI shield A metal shield enclosing the printed circuit boards of the printer or computer to prevent radio and TV interference All computer equipment generates radio frequency signals The FCC regulates the amount of signals a computing device can allow past its shielding A Class A device is sufficient for office use Class B provides a more stringent classification for home equipment use TOSHIBA portable computers comply with Class B computing device regulations Random Access Memory RAM Volatile memory that can be written to as well as read Volatile here means that info
82. bps Data reception only with V 90 28000 29333 30666 32000 33333 34666 36000 37333 38666 40000 41333 42666 44000 45333 46666 48000 49333 50666 52000 53333 54666 56000 bps Fax 2400 4800 7200 9600 12000 14400 bps 10 dBm 10 to 40 dBm 600 ohms 30 MNP class 4 and ITU T V 42 MNP class 5 and ITU T V 42bis 3 3V supplied by computer AWownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Appendix B Display Controller Display Controller The display controller interprets software commands into hardware commands that turn particular pels on or off The controller is an advanced Video Graphics Array VGA that provides Super VGA SVGA and Extended Graphics Array XGA support for the internal LCD and external monitors A high resolution external monitor connected to the computer can display up to 2048 horizontal and 1536 vertical pixels at up to 16M colors The display controller also controls the video mode which uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed on screen Software written for a given video mode will run on any computer that supports the mode The computer s display controller supports all SVGA and XGA modes the most widely used industry standards Doayeateadedufiom LpManual com Manuals B 1 Satellite U500 U500D Satellite Pro U500 U500D BRownloaded from LpManual
83. by showing approximate real time power consumption Furthermore it shows approximate accumulated power consumption and approximate accumulated power savings when using eco mode daily weekly and monthly You can track power savings by using eco mode continuously Doygateadedufiom LpManual com Manuals 4 15 Satellite U500 U500D Satellite Pro U500 U500D Options You can add a number of options to make your computer even more powerful and convenient to use Refer to Chapter 8 Optional Devices for details The following options are available Memory expansion A 1GB 2GB or 4GB memory module can be installed in the memory slot for a maximum of 8GB system memory Depending on the model purchased you need to use either PC8500 compatible DDRIII memory modules or PC6400 compatible DDRII memory modules Contact your TOSHIBA dealer for details Battery pack An additional battery pack can be purchased from your TOSHIBA dealer Use it as a spare to increase your computer operating time AC Adaptor If you use your computer at more than one site frequently it may be convenient to purchase an additional AC adaptor for each site so you will not have to carry the adaptor with you 1Qewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Chapter 2 The Grand Tour This chapter identifies the various components of your computer Become familiar with each component bef
84. c The questions and procedures offered in this chapter are meant as a guide they are not definitive problem solving techniques Many problems can be solved simply but a few may require help from your dealer If you find you need to consult your dealer or others be prepared to describe the problem in as much detail as possible Doayeateadedufiom LpManual com Manuals 9 1 Satellite U500 U500D Satellite Pro U500 U500D Preliminary checklist Consider the simplest solution first The items in this checklist are easy to fix and yet can cause what appears to be a serious problem Make sure you turn on all peripheral devices before you turn on the computer This includes your printer and any other external device you are using Before you attach an external device turn the computer off When you turn the computer back on it recognizes the new device Make sure all options are set properly in the setup program Check all cables Are they correctly and firmly attached Loose cables can cause signal errors Inspect all connecting cables for loose wires and all connectors for loose pins Check that your CD DVD CD RW is correctly inserted Make notes of your observations and keep them in a permanent error log This will help you describe your problems to your dealer If a problem recurs the log will help you identify the problem faster Analyzing the problem Sometimes the system gives clues that can help you identify why
85. channel identified by the Wireless LAN Access Point When roaming between different access points the station can dynamically switch to another channel if required In a Wireless LAN Access Point the Wireless LAN card will use the factory set default channel printed in bold unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device Doyeateadedufiom LpManual com Manuals C 3 Satellite U500 U500D Satellite Pro U500 U500D CQownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Appendix D AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the following specifications Length Wire size Current rating Voltage rating Certification agencies U S and Canada Minimum 1 7 meters Minimum 0 75 mm Minimum 2 5 amperes 125 or 250 VAC depending on country region s power standards UL listed and CSA certified No 18 AWG Type SVT or SPT 2 two conductor Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland SETI Sweden SEMKO France UTE Switzerland SEV Germany VDE United Kingdom BSI Doayeateadedufiom LpManual com Manuals D 1
86. covering from hibernation mode or power off Be sure to not subject the computer to vibration or impact while the function is disabled Using the touchscreen provided with some models This computer features a touchscreen which allows you to use your finger on the display panel to perform the same function as a touchpad or mouse The touchscreen monitor includes the following features H Multi Touch Support for the Touch Keyboard The touchscreen supports multi touch for the soft touch keyboard so that you can enjoy a more realistic experience such as pressing multiple buttons simultaneously like SHIFT lt letter gt to capitalize E Zoom With zoom you have the ability to zoom in on an image by moving two fingers closer together or zoom out by moving two fingers apart in Windows Explorer and many applications Using these zoom gestures you can easily switch between view modes such as zooming from Small icons to Extra Large icons E Press and Tap for Right Clicking The touchscreen includes a new fast multi touch gesture to access a right click menu Simply touch an item with one finger and use another finger to tap E Drag Drop and Select Items You can now use the touchscreen to drag drop and select text inside Web sites that scroll both horizontally and vertically 4lagwnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Points to note about the touchscreen Fail
87. cted information from the HDD E The TOSHIBA PC Health Monitor software does not extend or modify Toshiba s obligations under its standard limited warranty in any way Toshiba s standard limited warranty terms and limitations apply Doayeateadedufiom LpManual com Manuals E 1 Satellite U500 U500D Satellite Pro U500 U500D Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods H Double click TOSHIBA PC Health Monitor in the Welcome Center E Click Start gt All Programs gt TOSHIBA gt Utilities gt PC Health Monitor HM Click the icon in the notification area then click the TOSHIBA PC Health Monitor is not enabled Please click here for more details message when it is displayed No matter which method is used the TOSHIBA PC Health Monitor explanation screen will be displayed Clicking Next will display the TOSHIBA PC Health Monitor Software Notice amp Acceptance screen Please carefully read the information displayed Selecting Accept and clicking OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected information Once the program is enabled the TOSHIBA PC Health Monitor screen is displayed and the program will begin monitoring system functions and collecting information This message will no longer
88. d Instruction Manual for Safety and Comfort Be sure to read it before using the computer xPownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Chapter 1 Introduction This chapter provides an equipment checklist and identifies the computer s features options and accessories N Some of the features described in this manual may not function properly if you use an operating system that was not pre installed by TOSHIBA Equipment checklist Carefully unpack your computer Save the box and packing materials for future use Hardware Check to make sure you have all the following items E TOSHIBA Satellite U500 U500D Satellite Pro U500 U500D Portable Personal Computer E Universal AC adaptor and power cord E Battery pack is pre installed in computer H Clearing cloth is included with some models Doyeateadadufiom LpManual com Manuals 1 1 Satellite U500 U500D Satellite Pro U500 U500D Software J The following Windows operating system and utility software are pre installed Windows 7 TOSHIBA Value Added Package TOSHIBA Recovery Media Creator TOSHIBA DVD Player TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA HDD Protection TOSHIBA Disc Creator TOSHIBA Face Recognition TOSHIBA USB Sleep and Charge Utility Bluetooth Stack for Windows by TOSHIBA TOSHIBA PC Health Monitor Fingerprint Utility Can be used only for models equipped with a
89. d over the Introduction and The Grand Tour chapters to familiarize yourself with the computer s features components and accessory devices Then read Getting Started for step by step instructions on setting up your computer If you are an experienced computer user please continue reading the preface to learn how this manual is organized then become acquainted with this manual by browsing through its pages Be sure to look over the Specifications section of the Introduction to learn about features that are uncommon or unique to the computer If you are going to install PC Cards or connect external devices such as a monitor be sure to read Chapter 8 Optional Devices Manual contents This manual is composed of the following chapters appendixes a glossary and an index Chapter 1 ntroduction is an overview of the computer s features capabilities and options Chapter 2 The Grand Tour identifies the components of the computer and briefly explains how they function Chapter 3 Getting Started provides a quick overview of how to begin operating your computer and gives tips on safety and designing your work area Chapter 4 Operating Basics includes instructions on using the following devices TouchPad Sound System optical media drives modem wireless communication and LAN It also provides tips on care of the computer and CD DVDs Chapter 5 The Keyboard describes special keyboard functions including the keypad overlay
90. d provides connectors for adding other boards that perform special functions N network A collection of computers and associated devices that are connected by communications facilities A network allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail non system disk A disk for storing programs and data that cannot be used to start the computer Compare system disk nonvolatile memory Memory that is capable of permanently storing information Turning the computer s power off does not alter data stored in nonvolatile memory Doyeateadedufiom LpManual com Manuals Glossary 9 Satellite U500 U500D Satellite Pro U500 U500D numeric keypad overlay A feature that allows you to use certain keys on the keyboard to perform numeric entry or to control cursor and page movement O OCR Optical Character Recognition reader A technique or device that uses laser or visible light to identify characters and input them into a storage device online state A functional state of a peripheral device when it is ready to receive or transmit data operating system A group of programs that controls the basic operation of a computer Operating system functions include interpreting programs creating data files and controlling the transmission and receipt input output of data to and from memory and peripheral device output The results of a computer operation Output commonl
91. de 3 Release Alt and the ASCII character appears on the display screen With the overlay off 1 Hold down Alt Fn 2 Using the overlay keys type the ASCII code 3 Release Alt Fn and the ASCII character appears on the display screen Doyeateadedufiom LpManual com Manuals 57 Satellite U500 U500D Satellite Pro U500 U500D 5lgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Power and Power Up Modes Chapter 6 The computer s power resources include the AC adaptor and internal batteries This chapter gives details on making the most effective use of these resources including charging and changing batteries tips for saving battery power and power up modes Power conditions The computer s operating capability and battery charge status are affected by the power conditions whether an AC adaptor is connected whether a battery is installed and what the charge level is for the battery Table Power conditions Power On Power off no operation AC adaptor Battery fully e Operates e LED Battery white connected charged LED Battery white Battery partially e Operates Quick charge Se orno Quick Charge e LED Battery orange charge e LED Battery orange No battery Operates No charge installed e No charge e LED Battery off LED Battery off Doayeateadedufiom LpManual com Manuals 6 1 Satellite U500 U500D Satellite Pro U500 U500D
92. default setting To enable it you must change Disabled to Enabled When USB Sleep and Charge function is set to Enabled USB bus power DC5V will be supplied to compatible ports even when the power of the computer is turned OFF USB bus power DC5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cannot be charged solely by supplying USB bus power DC5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use Using the USB sleep and charge function to charge external devices will take longer than charging the devices with their own chargers External devices connected to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an operational state When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for safety reasons If USB Sleep and Charge is enabled the computer s battery will discharge during hibernation or when the computer is turned off It is recommended that you connect the AC adaptor to the computer when enabling the USB Sleep and Charge function Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into contact with metal products fo
93. didate list according to article 59 1 of Regulation EC No 1907 2006 REACH in a concentration above 0 1 weight by weight Doyeateadadufiom LpManual com Manuals vii Satellite U500 U500D Satellite Pro U500 U500D Following information is only for Turkey E Compliant with EEE Regulations Toshiba meets all requirements of Turkish regulation 26891 Restriction of the use of certain hazardous substances in electrical and electronic equipment E The number of possible pixel failures of your display is defined according to ISO 13406 2 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure E Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes in battery time is not a defect or failure Optical disc drive standards TOSHIBA Satellite U500 U500D Satellite Pro U500 U500D computer is shipped with one of the following drives preinstalled DVD Super Multi R DL DVD ROM amp CD R RW or DVD ROM The drive has one of the following labels CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE1 KLASS 1 LASER APPARAT Before it is shipped the Class 1 Laser is certified to meet the United States Chapter 21 Standards of the Department of Health and Human Services DHHS 21 CFR For any other country
94. e TOSHIBA HDD Protection window To open the window click Start gt All Programs gt TOSHIBA gt Utilities gt HDD Protection Settings The window can also be started from the icon on the Taskbar or from the Control Panel HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection Detection Level This function can be set to four levels The sensitivity levels in which vibrations impacts and their similar signs are detected can be set to OFF 1 2 and 3 in ascending order Level 3 is recommended for better protection of the computer However when the computer is used in a mobile environment or in other unstable conditions setting the detection level to 3 could result in frequent execution of TOSHIBA HDD Protection which will slow Hard Disk Drive reading and writing Set a lower detection level when the speed of Hard Disk Drive reading and writing is a priority Different detection levels can be set depending on whether the computer is used as handheld or mobile usages or whether it is used in a stable environment such as on a table in the workplace or at home By setting different detection levels for the computer depending on whether it runs with the AC power desktop or with batteries handheld or mobile usage the detection level automatically switches according to the power connection mode 3D Viewer This feature displays a 3D object on the screen which moves in according to tilting or vibration o
95. e Layer drives DVD Super Multi Double Layer drive You can use the DVD Super Multi Double Layer drive to write data to either CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM discs The TOSHIBA Disc Creator is provided as writing software with this computer 1 E Please refer to the Writable discs Chapter 2 for details about the types of writable CD and DVD discs that can be supported by this computer Do not turn off the power to the optical disc drive while the computer is accessing it as this may cause you to lose data To write data to CD R RW media use the TOSHIBA Disc Creator feature that is installed on your computer When the power of the optical disc drive is off the disc tray will not open even if the eject button is pushed Use the ODD to turn the power of the optical disc drive on Please refer to Chapter 5 The Keyboard Use only round standard 12 cm discs with this slot loading optical drive Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc When writing information to media using an optical drive you should always ensure that you connect the AC adaptor to a live power socket It is possible that if data is written while powered by the battery pack the write process may sometimes fail due to low battery power in these instances data loss may occur Important message Before you write or rewrite
96. e an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 3Bownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D 1 Connect the power cord to the AC adaptor Figure 3 1 Connecting the power cord to the AC adaptor aT Enter a 2 pin or 3 pin adaptor cord will be included with the computer depending on the model 2 Connect the AC adaptor s DC output plug to the DC IN 19V jack on the right side of the computer Figure 3 2 Connecting the adaptor to the computer 3 Plug the power cord into a live wall outlet Doyeateadadufiom LpManual com Manuals 3 3 Satellite U500 U500D Satellite Pro U500 U500D Opening the display The display panel can be rotated in a wide range of angles for optimal viewing Lift the panel up and adjust it to the best viewing angle for you A Use reasonable care when opening and closing the display panel Opening it vigorously or s
97. e computer Power up modes The computer has the following power up modes E Boot Mode Computer shuts down without saving data Always save your work before you turn the computer off in boot mode E Hibernation Mode Data in memory is saved to the hard disk E Sleep Mode Data is maintained in the computer s main memory a Refer also to the sections Turning on the power and Turning off the power l in Chapter 3 Getting Started Hot keys You can use hot keys Fn F3 to enter Sleep Mode and Fn F4 to enter Hibernation Mode Refer to Chapter 5 The Keyboard for details Panel power off on You can set up your computer so that power turns off automatically when you close the display panel When you open the panel power turns on in Sleep Mode or Hibernation Mode but not in boot mode T If the panel power off function is enabled and you use Shut down J Windows do not close the display until the shut down function is completed System Auto Off This feature turns the system off automatically if it is not used for a set duration The system shuts down in Sleep Mode or Hibernation Mode in Windows 6Doewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Chapter 7 HW Setup This chapter explains how to use TOSHIBA HW Setup program to configure your computer TOSHIBA HW Setup lets you configure settings for General Password Display Boot Priority Keyboard LAN
98. e injuries Turn the computer s power off Disconnect all cables connected to the computer Insert the battery pack Ensure the battery pack lock is moved into its locked position RONI ieee om LLO 1 Battery Pack Lock 2 Battery Pack Figure 6 3 Securing the battery pack Starting the computer by password To start up the computer with the user password follow these steps 1 Turn on the power as described in Chapter 3 Getting Started The following message appears ia Password At this point the hotkeys Fn F1 to F9 do not work They will function after you enter the password 2 Enter the password 3 Press Enter If you enter the password incorrectly three times in a row the computer shuts off In this case you must turn the computer back on to retry password entry Doayeateadedufiom LpManual com Manuals 6 11 Satellite U500 U500D Satellite Pro U500 U500D or if available Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint Power on Security If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons push the BkSp key to skip the fingerprint authentication screen You can try to swipe the fingerprint up to five times If you failed fingerprint authentication more than five times you must enter the password manually to start th
99. e is selected by default you can log in without using the keyboard or mouse E 1 1 Mode Login screen This mode is essentially the same as AUTO mode but the Select Account screen will appear before the Display Captured Image screen and you will need to select the user account to be authenticated in order to start the authentication process 4Qewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D AUTO Mode Login screen Turn on the computer The Select Tiles screen will be displayed Select Start face recognition Please face to the camera will be displayed Verification will be performed If the authentication is successful the image data taken in step 4 will be faded in and placed over one another E If an error occurs during authentication you will be returned to the Select Tiles screen 6 Windows Welcome screen will be displayed and will be logged in automatically to Windows arRonN gt 1 1 Mode Login screen 1 Turn on the computer 2 The Select Tiles screen will be displayed 3 Select Start face recognition 4 The Select Account screen will be displayed 5 Select the account and click the arrow button 6 Please face to the camera will be displayed 7 Verification will be performed If the authentication is successful the image data taken in step 6 will be faded in and placed over one another E If an error occurs during authenticat
100. e of the computer 1 Wireless LAN Module Cover This cover protects the Wireless LAN module 2 Cooling Vents Cooling vents help prevent the CPU from overheating f 3 Battery Release Latch Slide and hold this latch to release the battery pack for removal For detailed information on removing the battery pack refer to Chapter 6 Power and Power Up Modes F 4 Hard Disk and Memory Module Cover This cover protects the hard disk and the memory module Refer to the Memory expansion section in Chapter 8 Optional Devices p 5 Battery Pack Lock Slide this lock to prepare the battery pack for removal Doyeateadadufiom LpManual com Manuals 2 7 Satellite U500 U500D Satellite Pro U500 U500D 6 Battery Pack The battery pack powers the computer when the AC adaptor is not connected For detailed information on the battery pack refer to Chapter 6 Power and Power Up Modes 7 SIM card slot Located under the battery pack the SIM card slot allows you install a standard 25mm Subscriber Identity Module SIM into your computer Provided with some models 2lgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Front with the display open This section shows the front of the computer with the display open Refer to the appropriate illustration for details To open the display lift the front of the display Position the display at a comfortable viewing angle
101. e specified in the Power Options This feature automatically cuts off power to the hard disc drive when it is not accessed for a specified time Power is restored when the hard disc is accessed This can be specified in the Power Options This feature automatically shuts down the system into Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time This can be specified in the Power Options Doyeateadadufiom LpManual com Manuals 1 9 Satellite U500 U500D Satellite Pro U500 U500D Intelligent Power Supply 1 Battery Save Mode 1 Panel Power On Off 1 Low Battery Automatic Hibernation 1 TOSHIBA HDD Protection A microprocessor in the computer s intelligent power supply detects the battery s charge and calculates the remaining battery capacity It also protects electronic components from abnormal conditions such as voltage overload from an AC adaptor This can be specified in the Power Options This feature lets you save battery power This can be specified in the Power Options This feature turns power to the computer off when the display panel is closed and turns it back on when the panel is opened This can be specified in the Power Options When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts down This can be specified in the Power Options This feature
102. ecurity lock Security locks enable you to anchor your computer to a desk or other heavy object to help prevent unauthorized removal of the computer The computer has a security lock slot on the left side Attach one end of the cable to a desk and the other end to the security lock slot 1 Turn the computer so the left side faces you 2 Align the holes for the security lock and attach the lock Figure 8 9 Security lock Doayeateadadufiom LpManual com Manuals 8 13 Satellite U500 U500D Satellite Pro U500 U500D sQewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Chapter 9 Troubleshooting TOSHIBA designed the computer for durability However should problems occur following the procedures in this chapter can help to determine the cause All readers should become familiar with this chapter Knowing what might go wrong can help prevent problems from occurring Problem solving process Resolving problems will be much easier if you observe the following guidelines E Stop immediately when you recognize a problem exists Further action may result in data loss or damage You may destroy valuable problem related information that can help solve the problem E Observe what is happening Write down what the system is doing and what actions you performed immediately before the problem occurred If you have a printer attached print a copy of the screen using PrtS
103. ed I with more than 3 GB memory the memory might be displayed as approximately 3 GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their own memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system will still be approximately 3 GB only Video RAM The memory in a computer s graphics adaptor used to store the image displayed on a bitmap display The amount of Video RAM available is dependent on the computer s system memory Start gt Control Panel gt Appearance and Personalization gt Display gt Change display settings left menu The amount of Video RAM can be verified by clicking the Advanced Settings button in the Display Settings window Doayeateadedufiom LpManual com Manuals 1 3 Satellite U500 U500D Satellite Pro U500 U500D Power Battery Pack RTC Battery AC Adaptor Disks Hard Disk Drive HDD or Solid State Drive SSD
104. ee eee eee eee 2 5 Underside 0c c cece eee etree eee ee eee PEENES 2 7 Front with the display open 000 eee eee eee eee eee 2 9 Optical Disc Drive ossis cesses eee eee eee ees 2 12 AC adaptor cc seccieaecteaete eet onwas dee id wee ewan dae es 2 13 Chapter3 Getting Started Connecting the AC adaptor 0 cece eee eee eee 3 2 Opening the display 0c cece eee eee eee eee 3 4 Turning on the power 2 c eee cee eee eee 3 5 Windows 7 Setup cis 6c set ees eared eden ence ee n 3 5 Turning off the power 2 cece eee ees 3 6 Restarting the computer 00 cece eee ee eee eee 3 10 System Recovery Options and restoring the pre installed software 00 0 ee eee eeee 3 10 Chapter4 Operating Basics Using the TouchPad 0 0 c cece eee eee eee 4 1 Using the fingerprint Sensor 2 0 00 cece eee eee 4 2 USB Sleep and Charge function 000 cece eee eee eee 4 9 Using the Function buttons 00 cece eee eee 4 11 Using the Web Camera 0 0 cee e cece eee eee 4 12 Using the microphone 0 0 0 c eee eee eee 4 14 Using the Face Recognition 2 00 eee eee eee eee 4 14 Using the optical disc drive 1 0 cece eee 4 17 Optical Drive Auto Lock Provided with some models 4 23 Writing CD DVDs on DVD Super Multi Double Layer drives 4 24 TOSHIBA Disc Creator 20 cece eee eee 4 28 TOSHIBA DVD PLAYER 222 02s 00 seen 2d ee
105. eeeee cece ae 4 30 Doyeateadedufiom LpManual com Manuals xiii Satellite U500 U500D Satellite Pro U500 U500D Chapter 5 Chapter 6 Chapter 7 Chapter 8 Media Cate cise eek eee nee eae Fee area 4 31 Sound syste srar enaren seeds ieee ketenes ees 4 32 ModeM iii cite cic tcc narioa seas eee a eee eee aa eka 4 34 Wireless communications 00 cece eee ee eee eee 4 37 LAN cotta beore hepa ieea ded a bee dade iyi ae aa 4 39 Wireless WAN Guide 60 c cee eee eee eee eee 4 41 Cleaning the computer 0 00 cc cece eee eee eee 4 45 Moving the computer 2 0 2 0c cece eee eee 4 45 Using the Hard Disk Drive HDD Protection 0055 4 46 Using the touchscreen provided with some models 4 48 Touchscreen geStureS 0 00 e cece eee nee eee 4 50 The Keyboard Typewriter K yS oii eee eee eee ee ek ee ee 5 1 F1 F12 function keyS 2 0 0 00 cece eee eee eee eens 5 2 Soft keys Fn key combinations 200 eee ee eee eeee 5 2 Emulating keys on enhanced keyboard 0 00200005 5 2 Hot KeyS occrcissanrsenssis ede aa wa ee ee ee ENEE 5 3 Windows special keyS 00 0 e cece eee eee eee 5 5 Keypad overlay wcities 5 5 Generating ASCII characters 000 0c eee e eee eee eee 5 7 Power and Power Up Modes Power ConditionS 00 eee eee eee eee eee 6 1 Power indicators 0 0 0 cece eee eee ees 6 2 Battery sis cin ice nia ake a E teae dee w tena
106. een dad 6 3 Care and use of the battery pack 0 0000 cece eee eee eee 6 5 Replacing the battery pack 0 00 c cece eee eee ees 6 9 Starting the computer by password 0200e eee ee eens 6 11 Power Up modes 2 cece eee eee 6 12 Panel power Off on 2 2 cece eee eee eee eee eee eees 6 12 System Auto Off ssis 0800 ds dese taa aaea Heme eee ee eed 6 12 HW Setup Accessing HW Setup 2 0 e cece eee eee eee e eee eee 7 1 HW Setup Window 0 0 c cece eee eee eee eee 7 1 Optional Devices ExpressCard Slotiesc c0cssccevetcenigeeeiated oie tee eee ey 8 2 Memory cards SD SDHC MMC MEMORY STICK MEMORY STICK PRO XD 0 02 eee ee eee eee eee 8 4 Memory expansSion 2 0 00 cee cee eee eee eee 8 7 Additional battery pack 0 00 0 c eee eee eee eee 8 11 Additional AC adaptor 00 0 eee eee eee 8 11 External monitor 0 0 0 cee eee eee 8 11 HDMI a cicecawiceee eae barnes cece s Heads oe ede eee eas 8 12 Security lOcK 2 552000 2es cede ee sanaa Stee deee ds ede ees 8 13 xownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Chapter 9 Chapter 10 Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F Troubleshooting Problem solving proceSS 00 cece eee eee ee eee eee 9 1 Hardware and system checklist 000 eee eee eee eee 9 3 TOSHIBA SUPPOMt 0 6 0 250 odes ey E eae e ees 9 21 Lega
107. efinition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC Memory Stick and Memory Stick PRO are registered trademarks of SonyCorporation MultiMediaCard and MMC are trademarks of MultiMediaCard Association Photo CD is a trademark of Eastman Kodak Secure Digital and SD are trademarks of SD Card Association xD Picture Card is a trademark of Fuji Photo Film Co Ltd Wi Fi is as registered trademark of the Wi Fi Alliance Other trademarks and registered trademarks not listed above may be used in this manual EU Declaration of Comformity European Directives Responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany The complete and official EU Declaration of Conformity can be found on TOSHIBA s web site http epps toshiba teg com on the Internet C This product is carrying the CE Mark in accordance with the related CE compliance This product is labelled with the CE Mark in accordance with the related European Directives notably Electromagnetic Compatibility Directive 2004 108 EC for the notebook and the electronic accessories including the supplied power adapter the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006 95 EC for the supplied power adapter This product and the original options are designed to observe the related EMC Electromagne
108. efore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system applications utilized system memory size and other factors For computer s configured with 4 GB of system memory the full system memory space for computing activities will be considerably less and will vary by model and system configuration Battery Life Battery life may vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication Recharge time varies depending on usage Battery may not charge while computer is consuming full power After going through many charge and discharge cycles the battery will lose its ability to perform at maximum capacity and will need to be replaced This is a normal phenomenon for all batteries To purchase a new battery pack see the accessories information that is shipped with your computer 1Mewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Hard Disk Drive HDD Capacity 1 Gigabyte GB means 109 1 000 000 000 bytes using powers of 10 The computer operating system however
109. ellite Pro U500 U500D Slot loading optical disc drive For computer with slot loading optical drive to load CD DVD please follow the steps below and refer to figures 1 Turn your computer on 2 Gently hold the CD DVD by the edges with label side facing up and insert it into the optical disc drive slot straight on slowly AN E Use only round standard 12 cm discs with this slot loading optical drive Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc E Gently push the CD DVD until it is loaded automatically Do not push it forcibly or at an angle to the optical disc drive slot This may cause damage or adhesion of foreign matter on the surface of the CD DVD These imperfections may prevent the drive from reading from or writing to it Figure 4 8 Inserting a disc 4Downloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Removing discs To remove the disc follow the steps below and refer to the figure Do not press the eject button while the computer is accessing the disc drive Wait for the optical media drive indicator to go out before you open the drawer Also if the disc is spinning when you open the drawer wait for it to stop before you remove it 1 To pop the drawer partially open press the eject button Gently pull the drawer out until it is fully opened E When the drawer pops open sli
110. ellite U500 U500D Satellite Pro U500 U500D Chapter 10 Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers In the text in this manual XX is used to show which Legal Footnotes description is related to TOSHIBA computers Description s related to this computer are marked with a blue XX in this manual Clicking on XX will display the related description CPU Central Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product may vary from specifications under the following conditions use of certain external peripheral products use of battery power instead of AC power use of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude gt 1 000 meters or gt 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or gt 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your computer documentation or visit the TOSHIBA website at www pcsupport toshiba com for details CPU performance may also vary from spec
111. en or output it to the printer or both When a computer receives back data it transmitted to a CRT or other peripheral device and then transmits the data to printer the printer is said to echo the CRT enable To turn on a computer option See also disable erase See delete escape 1 A code ASCII code 27 signaling the computer that what follows are commands used with peripheral devices such as printers and modems 2 Ameans of aborting the task currently in progress escape guard time A time before and after an escape code is sent to the modem which distinguishes between escapes that are part of the transmitted data and escapes that are intended as a command to the modem execute To interpret and execute an instruction F file A collection of related information a file can contain data programs or both Gidexsnlanded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D fingerprint sensor The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint firmware A set of instructions built into the hardware which controls and directs a microprocessor s activities flash memory Non volatile memory that can be written to as well as read Information in flash memory remains whether or not the computer is receiving power This type of memory is used to retain your fingerprint data See also memory Compare RAM and ROM floppy diskette A remo
112. en is displayed E f you wish to practice click on the Next button in the Registration screen E Ifyou do not wish to practice click on the Next button in the Registration screen 3 Click the Next button to start the guide First take a picture while moving your neck slightly to the left and right 5 Now take a picture while moving your neck down and up E Click the Back button to practice the guide once more 6 Click the Next button to start image capturing process Adjust the position of your face so that it fits within the face shaped frame 7 Once your face has been positioned properly the recording will commence Start moving your neck very slightly to the left and right and then move your neck down and up 8 Registration will end after you have repeatedly moved your neck left right down and up When the register succeeds below message will be displayed on the screen Registration successful Now we ll do the verification test Click the Next button Click the Next button to perform the verification test gt Doyeateadedufiom LpManual com Manuals 4 15 Satellite U500 U500D Satellite Pro U500 U500D 9 Perform the verification test Face the screen as you do when you register If verification fails click the Back button and re register Please refer from step 6 to step 8 10 If verification is successful click the Next button and register an account 11 Register the account Fill in the
113. er source Before you remove the battery pack set the computer to Hibernation Mode or save your data and shut down the computer Do not change the battery pack while the AC adaptor is connected Doayeateadedufiom LpManual com Manuals 6 3 Satellite U500 U500D Satellite Pro U500 U500D Figure 6 1 Battery pack To ensure that the battery pack maintains its maximum capacity operate the computer on battery power at least once a month until the battery pack is fully discharged Refer to Extending battery life in this chapter for procedures If the computer is continuously operated on AC power through an AC adaptor for an extended period more than a month the battery may fail to retain a charge It may not function efficiently over the expected life of the battery and the Battery indicator may not indicate a low battery condition Real Time Clock battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar It also maintains the system configuration If the RTC battery becomes completely discharged the system loses this data and the real time clock and calendar stop working T The computer s RTC battery is a lithium ion battery and should be replaced l only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed of Dispose of the battery as required by local ordinances or regulations E You can change the set
114. ernation Mode F You can also enable Hibernation Mode by pressing Fn F4 Refer to I Chapter 5 The Keyboard for details To enter Hibernation Mode follow the steps below 1 Click amp 2 Click the arrow icon located in the power management button 3 From the pull down menu select Hibernate Automatic Hibernation Mode The computer will enter Hibernation mode automatically when you press the power button or close the Display Screen First however make the appropriate settings according to the steps below 1 Open the Control Panel 2 Open System and Security and open Power Options 3 Select the Choose what the power button in the menu in the left 4 Enable the desired Hibernation settings for When I press the power button and When I close the lid 5 Click the Save changes button Data saving in Hibernation Mode When you turn off the power in Hibernation Mode the computer takes a moment to save current memory data to the hard disk During this time the disk indicator will light After you turn off the computer and memory is saved to the hard disk turn off the power to any peripheral devices JN Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge Doygateadedufiom LpManual com Manuals 3 9 Satellite U500 U500D Satellite Pro U500 U500D Restarting the computer Certain conditions require that you reset the system For example
115. etermine the power status White Indicates power is being supplied to the computer and the computer is turned on Blinking orange Indicates power is being supplied to the computer while the computer is in Sleep Mode The indicator turns on for one second and off for two seconds No light Under any other conditions the indicator does not light Battery Battery types The computer has the following batteries E Battery pack 6cell or 12cell depending on the model E Real Time Clock RTC battery JN E The battery pack is a lithium ion battery which can explode if not properly replaced used handled or disposed of Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements E Do not remove the battery pack while the computer is in Sleep Mode Data is stored in RAM so if the computer loses power it will be lost When the computer is powered off in Sleep Mode and the AC adaptor is not connected the main battery pack supplies power to maintain data and programs in memory If the battery pack is completely discharged Sleep Mode does not function and the computer loses all data in memory Battery pack When the AC adaptor is not connected the computer s main power source is a removable lithium ion battery pack also referred to in this manual as the main battery You can purchase additional battery packs for extended use of the computer away from an AC pow
116. ey originally came in to protect them and keep them clean Do not bend the CD s or DVD s Do not write on apply a sticker to or otherwise mar the surface of the CD or DVD that contains the data Hold the CD or DVD by its outside edge or the edge on the center hole any fingerprints on the surface of the disc can prevent the drive from properly reading data Do not expose the CD or DVD to direct sunlight extreme heat or cold Do not place heavy objects on your CD s or DVD s If your CD s or DVD s become dusty or dirty wipe them with a clean dry cloth from the center hole outwards do not wipe in a circular direction If necessary you can use a cloth that has been lightly dampened in water or a neutral cleaner but you must not use benzine thinner or any similar cleaning solution Doayeateadedufiom LpManual com Manuals 4 31 Satellite U500 U500D Satellite Pro U500 U500D Floppy diskettes 1 11 Store your floppy diskettes in the container they came in to protect them and keep them clean If a floppy diskette becomes dirty clean it with a soft lightly dampened cloth do not use cleaning fluid Never open the shutter or touch the magnetic surface of your floppy diskette doing this could permanently damage it and lose data Always handle floppy diskettes with care to prevent the loss of stored data Always apply the floppy diskette label in the correct location and never apply a new label on top o
117. f an existing one in this instance the label could come loose and damage the floppy diskette drive Never use a pencil for writing on a floppy diskette label as the dust from the pencil lead could cause a system malfunction if it found its way onto the computer s components In this instance always use a felt tipped pen and write the label first before applying it to the floppy diskette Never put a floppy diskette in a location where water or other liquid may make contact with it or where it is excessively damp either of these conditions could cause data loss Never use a wet or damp floppy diskette this could damage the floppy diskette drive or other devices within the computer Data may be lost if the floppy diskette is twisted bent or exposed to direct sunlight extreme heat or cold Do not place heavy objects on your floppy diskettes Do not eat smoke or use items such as erasers near your floppy diskettes as foreign particles inside the jacket of the floppy diskette can damage the magnetic surface Magnetic energy can destroy the data on your floppy diskettes In view of this you should keep your floppy diskettes away from speakers radios televisions and other sources of magnetic fields Sound system This section describes some of the audio control functions Adjusting System Volume You can control the overall level of sound using Windows Volume Mixer To launch Volume Mixer follow the steps below 1 2
118. f test When the computer starts up the self test will be run automatically and the following will be displayed TOSHIBA oe Leading Innovation gt gt gt This message remains on the screen for a few seconds If the self test is successful the computer tries to load the operating system depending on how the Boot Priority is set in the TOSHIBA HW Setup program If any of the following conditions are present the self test failed E The computer stops and does not proceed to display information or messages except the TOSHIBA logo E Random characters appear on the screen and the system does not function normally E The screen displays an error message Turn off the computer and check all cable connections If the test fails again contact your dealer Power When the computer is not plugged into an AC outlet the battery pack is the primary power source However your computer has a number of other power resources including an intelligent power supply and a Real Time Clock battery These resources are interrelated and any one could affect apparent power problems This section provides checklists for AC power and the battery If you cannot resolve a problem after following them the cause could lie with another power resource In such a case contact your dealer glaownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Overheating power down If the computer s i
119. f the computer When the TOSHIBA HDD Protection detects computer vibration the Hard Disk Drive head is parked and the 3D object disk rotation will stop When the head is un parked the disk will begin to rotate again The 3D Viewer can be started from the icon in the task tray e F E This 3D object virtually represents the Computer s internal Hard Disk I Drive This representation may vary from the actual number of disks disk rotation head movement part size shape and direction E This feature may use a large amount of CPU and memory on some models The computer may become slow or sluggish when attempting to run other applications while the 3D Viewer is displayed E ntensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer Doayeateadedufiom LpManual com Manuals 4 47 Satellite U500 U500D Satellite Pro U500 U500D Details To open the Details window click the Setup Detail button in the TOSHIBA HDD Protection Properties window Detection Level Amplification When the AC adaptor is disconnected or the lid is closed HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds TOSHIBA HDD Protection Message Specify whether to display a message when TOSHIBA HDD Protection is active 3 This function does not work when the computer is starting in sleep mode in hibernation mode in transition to hibernation mode re
120. fast reliable and secure wireless communication in a small space Provided with some models This switch turns the Wireless LAN and Bluetooth function on and off 1Jg0wnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Security Security lock slot Password Special features Connects an optional security lock to anchor the computer to a desk or other large object E Power on password protection Two level password architecture HDD password protection Fingerprint authentication not available on all models The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Hot Keys Keypad Overlay Instant Security Display Automatic Power Off 1 HDD Automatic Power Off 1 System Automatic Sleep Mode Hibernation 1 Key combinations let you quickly modify the system configuration directly from the keyboard without running a system configuration program A ten key pad is integrated into the keyboard Refer to the Keypad overlay section in Chapter 5 The Keyboard for instructions on using the keypad overlay The hot key function Fn F1 blanks the screen and disables the computer providing data security This feature automatically cuts off power to the internal display when there is no keyboard input for a specified time Power is restored when any key is pressed This can b
121. g 4 17 P Password power on 1 9 Starting the computer by 6 11 Pointing device 1 6 9 13 TouchPad 2 9 4 1 9 13 TouchPad control buttons 2 9 Ports 1 6 Power conditions 6 1 Hibernation Mode 3 8 indicators 6 2 panel power off on 6 12 Shut Down mode Boot mode 3 6 Sleep Mode 3 6 system auto off 6 12 turning off 3 6 turning on 3 5 Indewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Power up modes 6 12 Problems AC power 9 5 analyzing 9 2 battery 9 6 DVD Super Multi Double Layer drive 9 10 ExpressCard 9 20 Fingerprint Sensor 9 20 Hard disk drive 9 9 Keyboard 9 8 LAN 9 19 LCD panel 9 8 Memory expansion 9 17 Modem 9 18 Monitor 9 18 Pointing device 9 13 Real Time Clock 9 8 Recovery Discs 9 10 SD SDHC memory card 9 12 Sound system 9 18 USB 9 14 USB floppy diskette drive 9 12 Wireless LAN 9 19 R Recovery Discs 3 12 3 14 problems 9 10 Recovery hard disk drive 3 11 3 12 Restarting the computer 3 10 S Security lock 8 13 Sleep Mode setting 3 6 system automatic 1 9 Slot Loading ODD 2 5 inserting 4 20 removing 4 22 Soft keys 5 2 Sound system 4 32 headphone jack 2 3 microphone 2 11 4 14 microphone jack 2 3 problems 9 18 Volume Button 2 9 T TOSHIBA Accessibility 1 12 TOSHIBA Assist 1 12 TOSHIBA Button Support 1 12 TOSHIBA Components Common Driver 1 12 TOSHIBA ConfigFree 1
122. g electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed will be lower than the theoretical maximum speed The wireless adapter is based on a draft 2 0 release version of the IEEE 802 11n specification and may not be full compatible with or support some feature e g security of certain Wi Fi equipment Doygateadedufiom LpManual com Manuals 10 3 Satellite U500 U500D Satellite Pro U500 U500D Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media Images All images are simulated for purposes of illustration Non applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series Therefore please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis USB Sleep amp Charge The USB Sleep amp Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device 1a wnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Appendix A Specifications This appendix summarizes the computer s
123. ghtly wait a moment to make sure the disc has stopped spinning before pulling the drawer fully open E Turn off the power before you use the eject hole If the disc is spinning when you open the drawer the disc could fly off the spindle and cause injury 2 The disc extends slightly over the sides of the drawer so you can hold it Hold the disc gently by its edges and lift it out Figure 4 9 Removing a disc 3 Push the centre of the drawer to close it Press gently until it locks into place Doyeateadedufiom LpManual com Manuals 4 21 Satellite U500 U500D Satellite Pro U500 U500D Slot loading optical disc drive For computer with slot loading optical drive please follow the steps below and refer to figures 1 Make sure that your computer is on 2 Press the Eject button The CD DVD will be ejected about halfway AN Do not place your hand or another object near the optical disc drive slot Figure 4 10 Pressing the eject button 3 Gently hold the CD DVD by the edges and pull it horizontally N E Use only round standard 12 cm discs with this slot loading optical drive Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc 4Downloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Optical Drive Auto Lock Provided with some models This function automatically locks the optical di
124. h a clean dry cloth before installing the battery pack Retaining data with power off When you turn off your computer with fully charged batteries the batteries retain data for the following approximate time periods Battery pack Approximately 2 days 6cell 12cell Sleep mode 6cell Approximately 4 days Sleep mode 12cell Approximately 5 days Shutdown mode 6cell Approximately 10 days Shutdown mode 12cell RTC battery Approximately 3 months elgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Extending battery life To maximize the life of your battery pack E Atleast once a month disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the steps below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power If it does not turn on go to step 4 3 Operate the computer on battery power for five minutes If the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged If the Battery indicator flashes or there is some other warning to indicate a low battery go to step 4 4 Connect the AC adaptor to the computer and the power cord to a power outlet The Battery indicator should glow orange to indicate that the battery pack is being charged If the Battery indica
125. han five times you must enter the User Password or Supervisor Password manually to start the computer E When swiping please do it slowly and at a constant speed If this does not improve the authentication rate please adjust the speed E f there are any changes in the environment or settings related to authorization you will be required to provide authorization information such as a User Password and HDD password Doyeateadedufiom LpManual com Manuals 4 7 Satellite U500 U500D Satellite Pro U500 U500D Fingerprint Single Sign On feature General This is a feature that allows the user to complete the authentication for both the User Password and optionally the HDD user and Supervisor passwords and logging on to Windows using only one fingerprint authentication when booting up It is necessary to register the User Password and Windows Logon password before using the fingerprint Pre OS feature and this fingerprint Single Sign On feature Please use TOSHIBA HW Setup to register your User Password Only one fingerprint authentication is required to replace the User Password and if selected the HDD user and Supervisor passwords and Windows Logon password How to enable fingerprint system boot authentication settings and Single Sign on feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility and Single Sign on feature prior to enabling and configuring the fingerprint Pre OS featu
126. he onscreen instructions to adjust the speed of the swipe Points to note about the fingerprint sensor Failure to follow these guidelines might result in 1 damage to the sensor or cause sensor failure 2 finger recognition problems or lower finger recognition success rate Do not scratch or poke the sensor with your nails or any hard or sharp objects Do not press the sensor strongly Do not touch the sensor with a wet finger or any wet objects Keep sensor surface dry and free of water vapor Do not touch the sensor with a soiled finger Minute foreign particles on a soiled or dirty finger may scratch the sensor Do not paste stickers or write on the sensor Do not touch the sensor with a finger or any object with built up static electricity Doayeateadedufiom LpManual com Manuals 4 3 Satellite U500 U500D Satellite Pro U500 U500D Observe the following before you place your finger on the sensor whether for fingerprint enrollment registration or recognition Wash and dry your hands thoroughly Remove static electricity from your fingers by touching any metal surface Static electricity is a common cause of sensor failures especially when the weather is dry Clean the sensor with a lint free cloth Do not use detergent to clean the sensor Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success
127. he power on default is off Hot keys Mute Turns the volume on and off e Lock Enters Lock computer mode To restore your desktop you need to log on again J Power plan Displays the power save modes and lets you change the power settings P Sleep This hot key switches the system to Sleep Mode e Hibernate This hot key switches the system to Hibernation mode e Output Changes the active display device P Brightness decreases Turns the monitor brightness down e Brightness increases Turns the monitor brightness up J Wireless Switches the active wireless devices if the wireless communication switch is switched on Doayeateadedufiom LpManual com Manuals 5 3 Satellite U500 U500D Satellite Pro U500 U500D e TouchPad Enables or disables the Touch Pad function mae Enable Keypad Enables or disables the Key Pad function P Number Lock Enables or disables the Number Lock function e Scroll Lock Enables or disables the Scroll Lock function f Zoom Changes the display resolution ma TOSHIBA Zooming Utility reduce Reduces the icon size on the desktop or the font size within one of the supported application windows ma TOSHIBA Zooming Utility enlarge Increases the icon size on the desktop or the font size within one of the supported application windows g Before using Fn 1 and Fn 2 you must insta
128. ic test Contact your dealer if the problems continue If you see the screen blinking while playing DVD wth subtitle on at Media Player please use TOSHIBA DVD Player or Media Center to play DVD Procedure There may be a problem with your operating system files Refer to your operating system documentation Your files may be fragmented Run disk Defragmenter to check the condition of your files and disk Refer to your operating system documentation or online help for information on running disk Defragmenter As a last resort reformat the hard disk Then reload the operating system and other files If problems persist contact your dealer Procedure There may be a problem with your operating system files Refer to your operating system documentation Doyeateadadufiom LpManual com Manuals 9 9 Satellite U500 U500D Satellite Pro U500 U500D Recovery Discs Problem The following message appears when executing Recovery Media Creator The Recovery Media Creator can not be launched because there is no recovery partition Procedure You will see this message if you have previously chosen to remove the partition and are trying to create Recovery Media When there is no recovery partition the Recovery Media Creator cannot make Recovery Media However if you have already created a Recovery Media you can use it to restore the recovery partition Simply follow the instructions in
129. ick the OK button on Advanced feature setting screen If you are still unable to resolve the problem contact your reseller dealer or service provider Also refer to your USB device s documentation Problem USB device does not work Procedure Check for a firm cable connection between the USB port on the computer and the USB device Make sure the USB device drivers are properly installed Refer to your Windows 7 documentation for information on checking the drivers If problems persist contact your dealer gewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D USB mouse Problem On screen pointer does not respond to mouse operation Double clicking does not work The mouse pointer moves too fast or too slow The mouse pointer moves erratically Procedure The system might be busy If the pointer is shaped as an hourglass wait for it to resume its normal shape and try again to move it Make sure the mouse is properly connected to the USB port Try changing the double click speed setting in the mouse control utility 1 To access this utility click Control Panel gt Hardware and Sound gt Mouse under Devices and Printers 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK Try changing the speed setting in the mouse control utility 1 To access this utility c
130. ifications due to design configuration Doygateadedufiom LpManual com Manuals 10 1 Satellite U500 U500D Satellite Pro U500 U500D Under some conditions your computer product may automatically shutdown This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum performance use your computer product only under recommended conditions Read additional restrictions in your product documentation Contact TOSHIBA technical service and support refer to TOSHIBA support section in Chapter 9 Troubleshooting for more information 64 Bit Computing 64 bit processors are designed to take advantage of 32 and 64 bit computing 64 bit computing requires that the following hardware and software requirements are met E 64 bit Operating System E 64 bit CPU Chipset and BIOS Basic Input Output System HM 64 bit Device drivers H 64 bit applications Certain device drivers and or applications may not be compatible with a 64 bit CPU and therefore may not function properly A 32 bit version of the operating system is preinstalled on your computer unless explicitly stated that the operating system is 64 bit Memory Main System Part of the main system memory may be used by the graphics system for graphics performance and ther
131. iguring the time and date for the Real Time Clock battery we J recommend that you turn the power status of your computer to ON so that the Real Time Clock battery is charged Keyboard Keyboard problems can be caused by your setup configuration For more information refer to Chapter 5 The Keyboard Problem Procedure Some letter keys Check that the numeric keypad overlay is not produce numbers selected Press Fn F11 and try typing again Output to screen is Make sure the software you are using is not garbled remapping the keyboard Remapping involves reassigning the meaning of each key Refer to your software s documentation If you are still unable to use the keyboard consult your dealer LCD panel Apparent LCD problems may be related to the computer s setup Problem Procedure No display Press hot keys Fn F5 to change the display priority to make sure it is not set for an external monitor glgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Problem Problems above remain unresolved or other problems occur The screen blinks while playing a DVD Hard disk drive Problem Computer does not boot from hard disk drive Slow performance Solid State Drive Problem Computer does not boot from solid state drive Procedure Refer to your software s documentation to determine if the software is causing the difficulty Run the diagnost
132. imes TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility T E The fingerprint sensor compares and analyzes the unique J characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user USB Sleep and Charge function Your computer can supply USB bus power DC5V to the USB port even when the power of the computer is turned OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state This function can only be used for ports that support the USB Sleep and Charge function hereinafter called compatible ports Compatible ports are USB ports that have the 4 symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players However the USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device Doyeateadedufiom LpManual com Manuals 4 9 Satellite U500 U500D Satellite Pro U500 U500D 1 a Wn The USB Sleep and Charge function only works for compatible ports This function is disabled in the
133. imited warranty terms and limitations apply If another message is displayed follow the instructions displayed on screen ELownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Appendix F If your computer is stolen F Always take care of your computer and try to prevent it from being stolen You are the owner of a valuable technical device which may be highly attractive to thieves so please do not leave it unattended in a public place To further help protect against theft security cables can be bought for use with your notebook when it is being used at home or in the office Make a note of your computer s machine type model number and serial number and put it in a safe place You will find this information on the underside of your notebook Please also keep the receipt of the computer you purchased Should your computer be stolen however we ll help you try to find it Before contacting TOSHIBA please prepare the following information which is necessary to uniquely identify your computer In which country was your computer stolen Hm What type of machine do you have E What was the model number PA number E What was the serial number 8 digits E When was it stolen i e date E What is your address phone and fax number To register the theft on paper please follow these procedures E Fill in the TOSHIBA Theft Registration form or a copy of it bel
134. in the memory card could be lost E Do not turn off or place the computer into either Sleep Mode or Hibernation Mode while data is being transferred to or from the memory card The system may become unstable or data in the memory card may be lost glg ownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Memory card care Set the write protect switch to the lock position if you do not want to record data 1 2 3 Do not write to a memory card if the battery power is low Low power could affect writing accuracy Do not remove a memory card while read write is in progress The memory card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a memory card partially inserted in the slot Press the memory card until you hear it click into place Do not twist or bend memory cards Do not expose memory cards to liquids or store in humid areas or lay media close to containers of liquid After using a memory card return it to its case Do not touch the metal part or expose it to liquids or let it get dirty Memory expansion You can install additional memory in the computer s memory module socket to increase the amount of RAM This section describes how to install and remove a memory module A r Use only memory modules approved by TOSHIBA Do not try to install or remove a memory module under the foll
135. indicator flashes the computer enables Hibernation Mode so you don t lose data and automatically turns off You must recharge a battery pack when it becomes discharged Procedures To recharge a battery pack while it is installed in the computer connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet The Battery indicator glows orange when the battery is being charged f Use only the computer connected to an AC power source to charge the battery pack Never attempt to charge the battery pack with any other charger Time The following table shows the approximate time required to fully charge a discharged battery Charging time hours Battery type Power on Power off Battery pack 4 10 hours 4 hours max 6cell 12cell RTC Battery About 24 hours About 24 hours F The charging time when the computer is on is affected by ambient J temperature the temperature of the computer and how you use the computer If you make heavy use of external devices for example the battery might scarcely charge at all during operation Refer also to the section Maximizing battery operating time elgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Battery charging notice The battery may not charge right away under the following conditions E The battery is extremely hot or cold If the battery is extremely hot it might not charge at all To
136. ing starts during DVD Video playback it may cause DVD Video playback or television program recording errors Please view DVD Video during times when there is no recording prescheduled The resume function cannot be used with some discs on the TOSHIBA DVD PLAYER 4Bownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Media care It is recommended the AC adaptor be connected when playing DVD Video Power saving features may interfere with smooth playback When playing DVD Video using battery power set the Power Options to High performance Screen savers will not display while playing a movie in the TOSHIBA DVD PLAYER The computer will also not go into Sleep Mode Hibernation Mode or shutdown while using TOSHIBA DVD PLAYER Do not configure the Display automatic power off function to run while the TOSHIBA DVD PLAYER is running Do not switch to Hibernation or Sleep Mode when running the TOSHIBA DVD PLAYER Do not lock the computer using the Windows logo 2 L keys or the Fn F1 keys when running the TOSHIBA DVD PLAYER This section provides tips on protecting data stored on your CD s DVD s and floppy diskettes Handle your media with care Following the simple precautions listed below will increase the lifetime of your media and protect the data stored on it CD DVDs 1 D Store your CD s and DVD s in the containers th
137. ing those intended to enhance hard disk drive access speed They may cause unstable operation and damage data E Do not shut down og off or Sleep Hibernate while writing or rewriting the disc E Set the computer on a level surface and avoid places subjected to vibrations such as airplanes trains or cars E Do not place your computer on unstable tables or any other unstable surfaces A recovery image of the software on your computer is stored on the hard disk drive and can be copied to DVD media by using the following steps 1 Have a blank DVD media ready 2 The application will allow you to choose from a variety of different media onto which the recovery image can be copied including DVD R DVD RW DVD R DVD RW 0 Please note that some of the above media may not be compatible with the J optical disc drive installed into your computer You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding 3 Turn on your computer and allow it to load the Windows 7 operating system from the hard disk drive as normal Doayeateadedufiom LpManual com Manuals 3 11 Satellite U500 U500D Satellite Pro U500 U500D 4 Insert the first blank media into the optical disc drive tray 5 Double click the Recovery Media Creator icon on the Windows 7 desktop or select the application from Start Menu 6 After Recovery Media Creator starts select the type of media and the title you w
138. ion either a 2 pin or 3 pin adaptor T power lead will be bundled with the computer E Do not use a 3 pin to 2 pin conversion plug E The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside of this region In order to use the adaptor computer in other regions you should please buy a power cord that conforms to the safety rules and regulations in that particular region Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor 2Qewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Chapter 3 Getting Started This chapter provides basic information to get you started using your computer It covers the following topics F F All users should be sure to read the section Starting up for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of
139. ion you will be returned to the Select Tiles screen 8 Windows Welcome screen will be displayed and will be logged in automatically to Windows E If authentication was successful but an authentication error subsequently occurred during the login to Windows you will be asked to provide your account information Using the optical disc drive The text and illustrations in this section refer primarily to the optical disk drive However operation is the same for all other optical media drives The full size drive provides high performance execution of CD DVD based programs You can run either 12 cm 4 72 or 8 cm 3 15 CDs DVDs at tray ODD and 12 cm 4 72 CDs DVDs at slot ODD without an adaptor An ATAPI interface controller is used for CD DVD operation When the computer is accessing a CD DVD an indicator on the drive glows Only tray ODD Refer also to the Writing CD DVDs on DVD Super Multi Double Layer drives section for precautions on writing to CD DVD Doyeateadadufiom LpManual com Manuals 4 17 Satellite U500 U500D Satellite Pro U500 U500D Loading discs To load a disc follow the steps below and refer to the figures 1 a When the power is on press the eject button to open the drawer slightly Figure 4 3 Pressing the eject button b Pressing the eject button will not open the drawer when the disc drive s power is off If the power is off you can open the drawer by inserting a slender object about 1
140. ish to copy and then click the Create button 7 Follow the on screen instructions Your Recovery Discs will be created Restoring the pre installed software from your created Recovery Discs If the pre installed files are damaged you are able to use the Recovery Discs you have created to restore the computer to the state it was in when you originally received it To perform this restoration follow the steps below When the sound mute feature has been activated by pressing the Fn ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to Chapter 5 The Keyboard for further details When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Load the Recovery Discs into the optical disc drive and turn off the computer s power 2 While holding down F12 key on the keyboard turn on your computer when the TOSHIBA logo screen appears release the F12 key 3 Use the cursors key to select the CD ROM icon from the menu Please refer to the Boot Priority section in Chapter 7 HW Setup for further information 4 Amenu will be displayed from which you should follow the on screen instructions Restoring the pre installed software from the Recovery hard disk drive On your Data drive you may find a folder HDDRecovery This folder stores files which can be used to recover your system to the originally installed facto
141. it is malfunctioning Keep the following questions in mind Which part of the system is not operating properly keyboard hard disk drive optical media drive display Each device produces different symptoms Is the operating system configuration set properly Check the configuration options What appears on the display screen Does it display any messages or random characters Print a copy of the screen if you have a printer attached Look up the messages in the software and operating system documentation Check that all connecting cables are correctly and firmly attached Loose cables can cause erroneous or intermittent signals Do any indicators light Which ones What color are they Do they stay on or blink Write down what you see Do you hear any beeps How many Are they long or short Are they high pitched or low Is the computer making any unusual noises Write down what you hear Record your observations so you can describe them to your dealer gldownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Software Hardware The problems may be caused by your software or disc If you cannot load a software package the media may be damaged or the program might be corrupted Try loading another copy of the software If an error message appears while you are using a software package check the software documentation These documents usually include a problem solving sec
142. ite Pro U500 U500D Problem Procedure After making a call Make sure the tone or pulse selection in your you can t hear a ring communications application is set correctly You can also use the ATD command Communication is cut The computer will automatically cut off off unexpectedly communication when connection with the carrier is not successful for a set time interval Try lengthening this time interval A CONNECT display Check the error control setting in your is quickly replaced by communications application NO CARRIER You can also use the AT N command Character display In data transmission make sure the parity bit and becomes garbled stop bit settings correspond with those of the during a remote computer communication Check the flow control and communication protocol You cannot receivean Check the rings before auto answer setting in incoming call your communications application You can also use the ATSO command If problems persist contact your dealer LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub If problems persist consult your LAN administrator Wireless LAN If the following procedures do not restore LAN access consult your LAN administrator For more information on wireless communication refer to Chapter 4 Operating Basics Problem Procedure Cannot access Make sure the computer s wireless Wireless LAN communication switch is set
143. k you can turn off the power without exiting from your software Data is maintained in the computer s main memory When you turn on the power again you can continue working right where you left off J 1 Click Control Panel gt Hardware and Sounds gt Power Options USB Sleep and This feature allows you to charge USB compatible Charge function external devices such as mobile phones or portable digital music players via the USB port when your computer is in Sleep Mode Hibernation Mode or in the shutdown state This function is worked by the USB Sleep and Charge Utility For more information please refer to USB Sleep and Charge function in Chapter 4 Operating Basics USB Wakeup This function restores the computer from Sleep function Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port moving the mouse keyboard will wake up the computer The USB Wakeup function operates under Windows 7 operating system and it works for all USB ports TOSHIBA PC The TOSHIBA PC Health Monitor software Health Monitor program monitors computer system functions such as power consumption the cooling system and HDD SSD Alert It alerts users of specific system conditions via pop up messages It also tracks the usage of the computer and related devices logging the service relevant informationon the computer s hard disk drive Refer to Appendix E
144. ken from the Greek word kilo meaning 1000 often used as equivalent to 1024 or 2 raised to the 10th power See also byte and kilobyte keyboard An input device containing switches that are activated by manually pressing marked keys Each keystroke activates a switch that transmits a specific code to the computer For each key the transmitted code is in turn representative of the ASCII character marked on the key kilobyte KB A unit of data storage equal to 1024 bytes See also byte and megabyte L L1 cache Level one cache Memory cache built into the processor to help improve processing speed See also cache memory L2 cache L2 cache Memory cache installed on the motherboard to help improve processing speed It is slower than L1 cache and faster than main memory See also cache memory L1 cache LAN A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network Light Emitting Diode LED A semiconductor device that emits light when a current is applied Gidexsniaaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Liquid Crystal Display LCD Liquid crystal sealed between two sheets of glass coated with transparent conducting material The viewing side coating is etched into character forming segments with leads that extend to the edge of the glass A
145. ket after August 13 2005 By participating in separate collection of products and batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product Disposal of batteries and or accumulators The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste If the battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled dust bin symbol By participating in separate collection of batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the prod
146. l Bus USB 2 0 port External Monitor Port Cooling Vents HDMI eSATA and USB Combo Port oN gt Sy Provided with some models Figure 2 2 The left side of the computer O 1 External Monitor Port This 15 pin port lets you connect an external video display Provided with some models 2 Cooling Vents Cooling vents help prevent the CPU from overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Horm 3 HDMI A jack enables connection of the application of High Definition Multimedia Interface such as DVD Player LCD Monitor LCD TV HDTV Settop Box and projector Provided with some models eSATA e lt 2 4 eSATA and USB Combo Port One eSATA Universal Serial Bus USB combo port complies with USB 2 0 standards which enables data transfer speeds 40 times faster than the USB 1 1 standards This combo port also enables a chain connection of USB equipped or eSATA equipped devices to your computer through the port Doyeateadadufiom LpManual com Manuals 2 3 Satellite U500 U500D Satellite Pro U500 U500D ia 5 ExpressCard Slot This slot allows you to insert an ExpressCard An ExpressCard is a small modular add in card technology based on PCI Express and the Universal Serial Bus USB interface The
147. l Footnotes Specifications Environmental Requirements 0 00 e eee e eee A 1 Built in Modem 2 2 2 200450 eee eee ee es ee ee ee eee eee ees A 2 Display Controller Display Controller 20260 ecece deed nes ee asmi aona ee ee es B 1 Wireless LAN Card Specifications 0 0 c cece ete nee een eee C 1 Radio Characteristics 0 0c cece eee eee C 2 Supported Frequency Sub bands 00e cece ee eee eee C 3 AC Power Cord and Connectors Certification agencies 00 eee eee D 1 TOSHIBA PC Health Monitor Starting the TOSHIBA PC Health Monitor 000005 E 2 If a TOSHIBA PC Health Monitor message is displayed E 2 If your computer is stolen Glossary Index Doyeateadadufiom LpManual com Manuals xv Satellite U500 U500D Satellite Pro U500 U500D Preface Congratulations on your purchase of the TOSHIBA Satellite U500 U500D Satellite Pro U500 U500D computer This powerful notebook computer provides excellent expansion capability including multimedia devices and it is designed to provide years of reliable high performance computing This manual tells how to set up and begin using your TOSHIBA Satellite U500 U500D Satellite Pro U500 U500D computer It also provides detailed information on configuring your computer basic operations and care using optional devices and troubleshooting If you are a new user of computers or if you re new to portable computing first rea
148. lamming it shut could damage the computer 4 Figure 3 3 Opening the display Tl E When opening the panel please be careful not to force it beyond the T point where it moves easily E Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage E Do not press or push on the display panel E Do not lift the computer by the display panel E Do not close the display panel with pens or any other objects left in between the display panel and the keyboard E When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel 3Qownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Turning on the power This section describes how to turn on the power y After you turn on the power for the first time do not turn it off until you have set up the operating system Refer to the section Windows 7 setup Press and hold the computer s power button for two or three seconds Figure 3 4 Turning on the power Windows 7 setup When you first turn on the power the compute
149. le or Disable Wi Fi Enables or disables just the Wi Fi module Enable or Disable Bluetooth Enables or disables just the Bluetooth module Enable or Disable Wireless WAN Enables or disables just the Wireless WAN module F8 Wireless D O 00000 Regulatory Information FCC compliance does not apply to this product with a Wireless WAN Module installed Industry Canada IC compliance does not apply to this product with a Wireless WAN Module installed 4laqwnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and use care with liquids around the computer Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely before you turn it on again Clean the computer using a slightly damp with water cloth You can use glass cleaner on the display Spray a small amount of cleaner on a soft clean cloth and wipe the screen gently with the cloth JN Never spray cleaner directly onto the computer or let liquid run into any part of it Never use harsh or caustic chemical products to clean the computer Remove the dust from the cooling vents on the Left side of the computer regularly with a vacuum cleaner Refer to the Left side section in Chapter 2 The Grand Tour Moving the c
150. lick Control Panel gt Hardware and Sound gt Mouse under Devices and Printers 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The mouse might be dirty Refer to your mouse documentation for instructions on cleaning If problems persist contact your dealer Doyeateadedufiom LpManual com Manuals 9 15 Satellite U500 U500D Satellite Pro U500 U500D USB Sleep and Charge function Problem cannot use the USB Sleep and Charge function The battery depletes quickly even when turned OFF the power of the computer Procedure The setting of USB Sleep and Charge function may be Disabled Change the setting to Enabled in the TOSHIBA USB Sleep and Charge utility When there is a current overflow of the external device connected to the compatible port USB bus power DC5V supply may be stopped for safety reasons When this happens disconnect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop using the external device because its current is over the acceptable value of this computer Some external devices may not be able to use the USB Sleep and Charge function In this case please try one or more of the following methods E Change the
151. ll size DVD Super Multi R DL drive module lets you record data to rewritable CD DVDs as well as run either 12 cm 4 72 or 8cm 3 15 CD DVDs at Tray ODD and 12 cm 4 72 CD DVDs at slot ODD without using an adaptor The read speed is slower at the center of a disc and faster at the outer edge DVD read 8 speed maximum DVD R write 8 speed maximum DVD R DL write 4 speed maximum DVD RW write 6 speed maximum DVD R write 8 speed maximum DVD R DL write 4 speed maximum DVD RW write 8 speed maximum DVD RAM write 5 speed maximum CD read 24 speed maximum CD R write 24 speed maximum CD RW write 16 speed maximum high speed media Use only round standard 12 cm discs with this slot loading optical drive Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc AC adaptor The AC adaptor converts AC power to DC power and reduces the voltage supplied to the computer It can automatically adjust to any voltage from 100 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use the computer in almost any country region To recharge the battery simply connect the AC adaptor to a power source and the computer Refer to Chapter 6 Power and Power Up Modes for details Doyeateadedufiom LpManual com Manuals 2 13 Satellite U500 U500D Satellite Pro U500 U500D Figure 2 6 The AC adaptor Tl E Depending on the model in quest
152. ll the TOSHIBA Zooming I Utility The Utility only supports the following application windows Microsoft Internet Explorer Microsoft Office Windows Media Player Adobe Reader and the icons on the desktop E Keyboard Backlight On Off Turns the backlight of the keyboard on and off This function is provided with some models b E Volume Down Turns the volume down e E Volume Up Turns the volume up D punn 5Qownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Fn Sticky key Depends on the model you purchased You can use the TOSHIBA Accessibility Utility to make the Fn key sticky that is you can press it once release it and then press an F number key To start the TOSHIBA Accessibility Utility click Start gt All Programs gt TOSHIBA gt Utilities gt Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows Windows logo key activates the start menu and the other the application key has the same function as the secondary mouse button This key activates the Windows start menu This key has the same function as the secondary mouse button Keypad overlay Your computer s keyboard does not have an independent numeric keypad but its numeric keypad overlay functions like one The keys in the centre of the keyboard with gray letters make up the numeric keypad overl
153. lose Preview Area 2 Video Recording 5 Camera Resolution 3 Delete Recorded File 6 Capture Settings 1 Capture Still Image Click to capture a still image and see a preview of the captured image in preview area 2 Video Recording Click to start recording One moree to stop recording and see preview of the video in Preview Area 3 Delete Recorded File Choose a thumbnail of recorded file and click this button to delete this file from hard disk 4 Open Close Preview Area Click to open Preview Area One more to close Preview Area 5 Camera Resolution Choose resolution for Preview Capture and Record 6 Capture Settings Open Capture Settings dialog box Chooses from the Basic tab to select photo and video saving location select Capture Format and Video Quality Doyeateadedufiom LpManual com Manuals 4 13 Satellite U500 U500D Satellite Pro U500 U500D Using the microphone Your computer has a built in microphone that can be used to record monaural sounds into your applications It can also be used to issue voice commands to applications that support such functions Built in microphone is provided with some models Since your computer has a built in microphone and speaker feedback may be heard under certain conditions Feedback occurs when sound from the speaker is picked up in the microphone and amplified back to the speaker which amplifies it again to the microphone This feedback occurs repeatedly and causes a
154. ly refer to your computer documentation to learn ways to improve recognition performance 4Qewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Disclaimer TOSHIBA does not guarantee that the face recognition utility technology willbe completely secure or error free TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF How to register the Face Recognition Data Take a picture for facial verification purposes and register the data needed when you log in To register the data needed when you log in follow the steps as described below 1 To launch this utility click Start gt All Programs gt TOSHIBA gt Utilities gt Face Recognition E The Registration screen is displayed for a logged in user whose face has not been registered E The Management screen is displayed for a logged in user whose face has already been registered 2 Click the Register face button in the Management screen The Registration scre
155. m access memory RGB red green and blue ROM read only memory RTC real time clock S P DIF Sony Philips Digital Interface Format SDRAM synchronous dynamic random access memory SLI Scalable Link Interface SO DIMM small outline dual in line memory module SSD Solid state drive TFT thin film transistor USB Universal Serial Bus UXGA ultra extended graphics array VGA video graphics array WAN wide area network WSXGA wide super extended graphics array WSXGA wide super extended graphics array plus WUXGA Wide Ultra Extended Graphics Array WXGA wide extended graphics array WXGA wide extended graphics array plus XGA extended graphics array A adaptor A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a controller alphanumeric Keyboard characters including letters numbers and other symbols such as punctuation marks or mathematical symbols Gidexsnjgaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D alternating current AC Electric current that reverses its direction of flow at regular intervals analog signal A signal whose characte
156. me Windows logon ID and password If the Windows logon password has not been setup please do so before registration This sensor has memory space for at least 20 fingerprint patterns You might be able to register more fingerprint patterns depending on the sensor memory usage Click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Fingerprint Utility Or double click the icon in the Task Bar The Enter Windows Password screen is displayed Enter a password into the Enter Windows Password field Click Next Doayeateadedufiom LpManual com Manuals 4 5 Satellite U500 U500D Satellite Pro U500 U500D 3 The Enroll screen is displayed Click the non enrolled finger icon above the finger and click Next 4 The note for enrollment operation screen is displayed Confirm the message and click Next 5 The Scanning Practice screen is displayed You can practice swiping your finger When you have finished practicing swiping your finger click Next 6 The last step for enrollment screen is displayed Swipe three times with the same finger If scan of fingerprint succeeds Enrollment succeed Do you want to save this template will show click OK 7 In case of finger injury or authentication failure it is recommended that another fingerprint also be enrolled The following message will be displayed Strongly recommended to do one more enroll Click OK and repeat steps 3 4 5 and 6 with another finger
157. mputer text vary in width Spaces which are created by a space character may also vary depending on line justification and other factors E The lowercase el and the number 1 one are not interchangeable on computers as they are on a typewriter E The uppercase O oh and the 0 zero are not interchangeable E The Caps Lock function key locks only the alphabetic characters in uppercase while the shift lock on a typewriter places all keys in the shifted position E The Shift keys the Tab key and the BackSpace key perform the same function as their typewriter counterparts but also have special computer functions Doyeateadedufiom LpManual com Manuals 5 4 Satellite U500 U500D Satellite Pro U500 U500D F12 function keys The function keys not to be confused with Fn are the 12 keys at the top of your keyboard These keys function differently from other keys F2 F4 F5 F7 EP Fea a fF Pe a a re gO wa azl EJ a F1 through F12 are called function keys because they execute programmed functions when pressed Used in combination with the Fn key keys marked with icons execute specific functions on the computer Refer to the section Soft keys Fn key combinations in this chapter The function executed by individual keys depends on the software you are using Soft keys Fn key combinations The Fn function is used in combination with other keys to form soft keys Soft keys
158. n fingerprint reader Windows Mobility Center TOSHIBA Web Camera Application Can be used only for models equipped with a Web camera TOSHIBA Bulletin Board TOSHIBA ReelTime TOSHIBA Service Station TOSHIBA Eco Utility Online Manual The software is pre installed with some models Documentation Satellite U500 U500D Satellite Pro U500 U500D Personal Computer User s Manual Satellite U500 U500D Satellite Pro U500 U500D Personal Computer Quickstart Instruction Manual for Safety and Control included in User s Manual Warranty information included in User s Manual If any of the items are missing or damaged contact your dealer 1Pownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Features Please visit your region s web site for the configuration details of the model that you have purchased Processor Built in The processor type varies depending on model To check which type of processor is inclued in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start gt All Programs gt TOSHIBA gt Utilities gt PC Diagnostic Tool Memory Slots PC2 6400 1GB 2GB or 4GB Up to 4GB memory module can be installed in the memory slot for a maximum of 8GB system memory The actual amount of useable system memory will be less than the installed memory modules 7 For users of a 32 bit version of Windows if your computer is configur
159. n music Using the arrow buttons will adjust the musical key of the sound Microphone Effects Microphone Effects are only found within the Microphone window H Noise Suppression reduces background noise and fan noise E Accoustic Echo Cancellation reduces feedback and feedback echo Default Format Modem Il You can change the sample rate and bit depth of sound This section describes how to connect and disconnect the internal modem to and from a telephone jack The internal modem does not support voice functions All data and fax functions are supported E n case of a lightning storm unplug the modem cable from the telephone jack E Do not connect the modem to a digital telephone line A digital line will damage the modem Region selection J Telecommunication regulations vary from one region to another so you will need to make sure the internal modem s settings are correct for the region in which it will be used To select a region follow the steps below 1 Click Start gt All Programs gt TOSHIBA gt Networking gt Modem Region Select Do not use the Country Region Select function in the Modem setup utility in the Control Panel if the function is available If you change the Country Region in the Control Panel the change may not take effect 4 g wnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D 2 The Region Selection icon will appear in
160. nd or Bluetooth cannot be selectively turned on without also turning on wireless WAN If the Wireless communication is enabled in BIOS setup wireless WAN radio waves may be transmitted E Unapproved use of computer and or wireless communication might interfere with navigation and aircraft communication systems possibly causing serious injury Limitation of Liability While Toshiba has made every effort at the time of publication to ensure the accuracy of the information herein product specifications configurations system component options availability are all subject to change without notice Installing removing a SIM card 1 Shut down the computer make sure the Power indicator is off 2 Remove the AC adaptor and all cables connected to the computer 3 Turn the computer upside down Doayeateadedufiom LpManual com Manuals 4 41 Satellite U500 U500D Satellite Pro U500 U500D 7 Always make sure the display panel is closed before turning the computer upside down 4 Slide the battery safety lock 1 towards the release position to make the battery release latch movable E 3 gt CO A Mial l TULI r0agap0agage0 1 Battery Pack Lock 2 Battery Pack 3 Battery Release Latch Figure 4 13 Releasing the battery pack 5 Slide and hold the battery release latch 1 to disengage the battery pack and then remove it from the computer 2
161. nder Battery Mode checkbox sets the utility to only charge when the AC adaptor is connected Using the Function buttons This section describes the Function buttons Seven buttons are provided with some models DVD CD None 6 foo FT DVD PLAYER Media Player Next chapter Next track Illumination Illumination ON OFF or ON OFF or Mute Mute Volume UP and Volume UP Volume UP Down DOWN DOWN Doayeateadedufiom LpManual com Manuals 4 11 Satellite U500 U500D Satellite Pro U500 U500D Using the Web Camera This section describes the bundled webcam utility which can capture still and video images The web camera will auto run when Windows starts AN Please unstick the protective plastic film before using the Web Camera TOSHIBA 1 Web Camera LED 2 Web Camera 3 Built in Microphone Provided with some models 4Qewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Using TOSHIBA Web Camera Application TOSHIBA Web Camera Application is pre configured to start when you turn on Windows 7 anchored along the sidebar of your Windows 7 desktop if you need to restart it you can Go to Start gt All Programs gt TOSHIBA gt Utilities gt Web Camera Application 1 Capture Still Image 4 Open C
162. ndesired change or loss of the recorded contents Before writing or rewriting E Based on TOSHIBA limited compatibility testing we suggest the following manufacturers of CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MEDIA CO LTD CD RW High Speed Multi Speed MITSUBISHI KAGAKU MEDIA CO LTD CD RW Ultra Speed MITSUBISHI KAGAKU MEDIA CO LTD DVD R DVD Specifications for DVD R Disc for General Version 2 0 HITACHI MAXELL LTD PANASONIC COMMUNICATIONS CO LTD TAIYO YUDEN Co LTD DVD R MITSUBISHI KAGAKU MEDIA CO LTD Doayeateadedufiom LpManual com Manuals 4 25 Satellite U500 U500D Satellite Pro U500 U500D DVD RW DVD Specifications for DVD RW Disc for General Version 1 2 MITSUBISHI KAGAKU MEDIA CO LTD VICTOR COMPANY OF JAPAN LTD DVD RW MITSUBISHI KAGAKU MEDIA CO LTD DVD RAM DVD Specifications for DVD RAM Disc for Version 2 0 2 1 or 2 2 PANASONIC COMMUNICATIONS CO LTD HITACHI MAXELL LTD DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD DVD R for Labelflash FUJIFILM CORPORATION DVD R for Labelflash FUJIFILM CO
163. near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation 3 DCINLED The DC IN LED indicates the computer is connected to the AC adaptor and it is plugged into an AC power source 4 Power LED The Power indicator glows white when the computer is on If you select Sleep Mode from Turn Off Computer this indicator flashes orange one second on two seconds off while the computer enters Sleep Mode i 5 Battery LED The Battery indicator shows the condition of the battery s charge White indicates a full charge orange indicates that the battery is charging and flashing orange indicates a low battery charge Refer to Chapter 6 Power and Power Up Modes 6 Bridge Media Slot LED Multiple Digital Media Card Slot LED lights up when the Multiple Digital Media Card Slot is accessed Provided with some models i 7 HDD ODD eSATA LED The HDD ODD eSATA indicator glows while the computer is accessing a hard disk drive optical disk drive or eSATA equipped device 2Downloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Left side The following figure shows the computer s left side 1 2 3 4 5 6 T Q Q 8 7 ExpressCard Slot Headphone S P DIF Jack Microphone Jack Universal Seria
164. nternal temperature becomes too high the computer will automatically enter Hibernation Mode or Sleep Mode and shut down If the computer has reached room temperature and still does not start or if it starts but shuts down quickly contact your dealer Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator and DC IN indicator stops blinking blinks orange Itis recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact your reseller dealer or service provider Computer shuts down This indicates a problem with the heat dispersal and its DC IN system you should contact your reseller dealer indicator is flashing or service provider white AC power If you have trouble turning on the computer with the AC adaptor connected check the Battery indicator Refer to Chapter 6 Power and Power Up Modes for more information Problem Procedure AC adaptor doesn t Check the connections Make sure the cord is power the computer firmly connected to the computer and a power outlet Check the condition of the cord and terminals If the cord is frayed or damaged replace it If the terminals are soiled wipe them with cotton or a clean cloth If the AC adaptor still does not power the computer contact your de
165. nu will be displayed Use the arrow keys to select Repair Your Computer and press Enter 4 Follow the on screen instructions 3 Check your Windows manual for more information on backing up your system including the system image backup feature 3DRownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Restoring the pre installed Software Depending on the model you purchased different ways for restoring the pre installed software are offered E Creating optical Recovery Discs and restoring the pre installed software from them E Restoring the pre installed software from the Recovery hard disk drive E Ordering Recovery Discs from TOSHIBA and restoring the pre installed software from them Please note that this service is not free of charge Creating Optical Recovery Discs This section describes how to create Recovery Discs D E Be sure to connect the AC adaptor when you create Recovery Discs D J E Be sure to close all other software programs except the Recovery Media Creator E Donotrun software such as screen savers which can put a heavy load on the CPU E Operate the computer at full power E Do not use power saving features E Do not write to the disc when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background E Do not use utilities includ
166. o U500 U500D Memory cards SD SDHC MMC MEMORY STICK MEMORY STICK PRO xD DeD Il J The computer is equipped with a multiple digital media card slot that can accommodate SD SDHC MMC MEMORY STICK MEMORY STICK PRO xD memory cards These memory cards let you easily transfer data from devices such as digital cameras and Personal Digital Assistants which use flash memory Card Type Capacities SD up to 2GB SDHC up to 16GB MMC up to 2GB MEMORY STICK up to 128MB 256MB 128MB x 2 MEMORY STICK PRO up to 4GB xD up to 2GB Keep foreign objects out of the memory card slot A pin or similar object can damage the computer s circuitry Do not format a memory card with Windows as it might result in that card not being able to be used with some peripheral devices Do not insert Memory Stick Duo PRO Duo into the slot without the MEMORY STICK adapter Data may be lost or damaged if you use any card other than those supported The card is designed so that it can be inserted only one way Do not try to force the card into the slot For more details on using memory cards see manuals accompanying the cards The Logo of SD memory card is S P s SD The Logo of SDHC memory card is 8Rownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Installing a memory card To install a memory card 1 Insert the memory card 2 Press gently to ensure a firm connection U
167. o not follow instructions Terminology This term is defined in this document as follows Start The word Start refers to the button inWindows xpwnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D General Precautions TOSHIBA computers are designed to optimize safety minimize strain and withstand the rigors of portability However certain precautions should be observed to further reduce the risk of personal injury or damage to thecomputer Be certain to read the general precautions below and to note the cautions included in the text of the manual Providing adequate ventilation E Always make sure your computer and AC adaptor have adequate ventilation and protected from overheating when the power is turned on or when the AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the following M Never cover your computer or AC adaptor with any object E Never place your computer or AC adaptor near a heat source such as an electric blanket or heater E Never cover or block the vents including those located at the base of the computer E Always operate your computer on a hard flat surface Using your computer on a carpet or a soft material can block the vents E Always provide sufficient space around the computer HM Overheating your computer or AC adaptor could cause system failure computer or AC
168. oblems and create profiles for easy switching between location and communication networks To run ConfigFree click 6 select All Programs TOSHIBA and then click ConfigFree 1Rgwnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Windows Mobility This section describes the Windows Mobility Center Center Mobility Center is a utility for accessing several mobile PC settings quickly in one window A maximum of eight tiles are prepared as the operating system default Two additional tiles are also added to your Mobility Center Installing the TOSHIBA Extended Tiles for Windows Mobility Center package will add the following functions E Lock Computer Lock your computer without turning it off E TOSHIBA Assist Open the TOSHIBA Assist if it is already installed in your computer TOSHIBA USB This utility is able to either enable or disable the Sleep and Charge USB Sleep and Charge function Utility This utility shows the positions of USB ports that support the USB Sleep and Charge function and displays the battery s remaining capacity To start this utility click Start gt All Programs gt TOSHIBA gt Utilities gt USB Sleep and Charge TOSHIBA HDD SSD The TOSHIBA HDD SSD Alert includes wizard Alert functions to monitor the Disk Drive operating status and execute the system backup TOSHIBA eco Utility TOSHIBA eco Utility helps you monitor your power savings
169. omputer While the computer is designed for flexible day to day usage you should exercise a few simple precautions when moving it in order to help ensure trouble free operation Before moving the computer it recommends changing the function of TOSHIBA HDD Protection Refer to the section Using the Hard Disk Drive HDD Protection in this chapter Make sure all disk activity has ended before moving the computer Check the HDD indicator on the computer If a CD DVD is in the drive remove it Also make sure the disc tray is securely closed Turn off shut down the computer Disconnect the AC adaptor and all peripherals before moving the computer Close the LCD display panel Do not pick up the computer by its display panel Before carrying your computer shut down the computer disconnect the power cable and wait until the PC cools down Failure to follow this instruction could result in minor injury Always turn off the power when you move the computer If the power button has a lock set it to the lock position Also be careful not to subject the computer to impact Failure to follow this instruction could result in damage to computer computer failure or loss of data Never transport your computer with PC cards installed This could cause damage to your computer and or PC card resulting in product failure Use the carrying case when transporting the computer Doyeateadadufiom LpManual com Manuals 4 45 Satellite U
170. or if you Keep your hands on the palm rest your skin might suffer a low heat injury E Ifthe computer has been used for a long time avoid direct contact withthe metal plate supporting the various interface ports as this can become hot E The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it E Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction ExpressCard overheating Some ExpressCards can become hot during prolonged use which may result in errors or instability in the operation of the device in question In addition you should also be careful when you remove a PC or ExpressCard that has been used for a long time Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclose
171. ore you operate the computer Front with the display closed The following figure shows the computer s front with its display panel in the closed position 1 2 34567 1 Multiple Digital Media Card Slot 5 Battery LED 2 Wireless Communication Switch 6 Bridge Media Slot LED 3 DCINLED 7 HDD ODD eSATA LED 4 Power LED Figure 2 1 Front of the computer with display closed sx lt xD 1 Multiple Digital Media Card Slot Supports SD SDHC memory card MMC MEMORY STICK MEMORY STICK PRO and xD Picture card Off p On 2 Wireless Communication Switch Slide this switch to the right of the computer to turn on the wireless communication Slide it to the left to turn off the functions Doayeateadedufiom LpManual com Manuals 2 1 Satellite U500 U500D Satellite Pro U500 U500D JN E Turn Wi Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any Wi Fi or Bluetooth functionality E Always turn off Wi Fi or Bluetooth functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury E Do not use the Wi Fi or Bluetooth functionalities
172. ot function under the following conditions Power is turned back on immediately after shutting down Memory circuits are exposed to static electricity or electrical noise Hibernation Mode The hibernation feature saves the contents of memory to the hard disk when the computer is turned off The next time the computer is turned on the previous state is restored The hibernation feature does not save the status of peripheral devices Save your data While entering Hibernation Mode the computer saves the contents of memory to the HDD However for safety sake it is best to save your data manually Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed Wait for the disk indicator to go out Do not install or remove a memory module while the computer is in Hibernation Mode Data will be lost Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits Saves data to the hard disk when the computer automatically shuts down because of a low battery You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or hardware access for the duration set by the System hibernate feature You can use the panel power off feature 3lgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Starting Hib
173. otstrap A program that starts or restarts the computer The program reads instructions from a storage device into the computer s memory boot disk See system disk bootable disk See system disk bps Bits per second Typically used to describe the data transmission speed of a modem buffer The portion of the computer s memory where data is temporarily stored Buffers often compensate for differences in the rate of flow from one device to another bus An interface for transmission of signals data or electric power byte The representation of a single character A sequence of eight bits treated as a single unit also the smallest addressable unit within the system Doyeateadadufiom LpManual com Manuals Glossary 3 Satellite U500 U500D Satellite Pro U500 U500D C cache memory A section of very fast memory in which frequently used information is duplicated for quick access Accessing data from cache is faster than accessing it from the computer s main memory See also L1 cache L2 cache capacity The amount of data that can be stored on a magnetic storage device such as a floppy diskette or hard disk drive It is usually described in terms of kilobytes KB where one KB 1024 bytes megabytes MB where one MB 1024 KB and gigabytes GB where one GB 1024 MB CardBus An industry standard bus for 32 bit PC Cards CD An individual compact disc See also CD ROM CD R A Compact Disc Recordable disc can be
174. ow E Attach a copy of your receipt showing where your computer was purchased E Either fax or send the receipt and registration form to the address below To register the theft online please follow these procedures E Visit www toshiba europe com on the Internet In the product area choose Computer Systems E Inthe Computer Systems page open the Support amp Downloads menu and choose the Stolen Units Database option Your entries are used to track your computer at our service points Doyeateadedufiom LpManual com Manuals F 1 Satellite U500 U500D Satellite Pro U500 U500D TOSHIBA Theft Registration Send to TOSHIBA Europe GmbH Technical Service and Support Blumenstrasse 26 93055 Regensburg Germany Fax number 49 0 941 7807 921 Country stolen Machine type e g Satellite U500 U500D Satellite Pro U500 U500D Model number Serial number Date stolen Year Month ITH LU Owner s details Last name first name Company Street Postal Code City Country Phone Fax Day L FRownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Glossary The terms in this glossary cover topics related to this manual Alternate naming is included for reference Abbreviations AC Alternating current ACPI Advanced Configuration and Power Interface AMT Intel Active Management Technology ASCII American Standard Code for Info
175. ower indicator will flash on for 0 5 seconds off for 0 5 seconds in the following ways E If there is only an error in Slot A repeatedly flashes orange twice then blue E If there is only an error in Slot B repeatedly flashes orange then blue twice E If there is an error in Slot A and in Slot B repeatedly flashes orange twice then blue twice In all instances you should shut down the computer and remove the incompatible module s Doayeateadedufiom LpManual com Manuals 8 9 Satellite U500 U500D Satellite Pro U500 U500D Removing a memory module To remove the memory module make sure the computer is in boot mode then 1 2 6 Be sure the power is off and all cables are disconnected from thecomputer Turn the computer upside down and remove the battery and the screws securing the memory module cover Slide your fingernail or a thin object under the cover and lift it off Lift one side of the insulator and push the latches to the outside to release the module A spring will force one end of the module up Grasp the module by the sides and pull it out If you use the computer for a long time the memory modules will become hot In this case let the memory modules cool to room temperature before you replace them Or you will get burnt if you touch any of them Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems
176. owing conditions You can damage the computer and the module Also data will be lost a The computer is turned on b The computer was shut down using the Sleep Mode or Hibernation Mode When incorrect memory is inserted please refer to Memory expansion section in Chapter 9 Troubleshooting for details Expansion memory is a precision electronic component that may be fatally damaged by static electricity Since the human body has slight static electricity be sure to discharge static electricity from your body before installing an expansion memory module To discharge your body s static electricity simply touch any metal close to you with bare hands Use a point size 1 Phillips screwdriver to remove and fasten the screws I Use of an incorrect screwdriver can damage the screw heads Doayeateadedufiom LpManual com Manuals 8 7 Satellite U500 U500D Satellite Pro U500 U500D Installing a memory module Follow the steps below to install a memory module 2 6 Set the computer to boot mode and turn off the power Remove all cables connected to the computer Turn the computer upside down and remove the battery pack refer to Chapter 6 Power and Power Up Modes Loosen the screws securing the memory module cover Slide your fingernail or a thin object under the cover and lift it off L
177. ownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Wireless WAN Guide Introduction Depending on the model you purchased your TOSHIBA Notebook come with an installed Wireless WAN wide area network device This device gives you the ability for a high speed connection to the Internet corporate intranet and your email while you are away from the office This section provides the information you need to get started and use your TOSHIBA Wireless WAN module Safety Precautions Please read the Instruction Manual for Safety and Comfort enclosed to the User s manual It contains important safety information Using your PC aboard an aircraft JN Present aviation agency regulations and airline policies typically require that you turn off your computer disable Wireless communication in BIOS setup and turn off any wireless devices before boarding an aircraft E While it is foreseeable that during certain non critical phases of your flight certain computer and or wireless technologies might be permitted for use on board an aircraft use of wireless WAN communication is normally prohibited Since this computer is equipped with the wireless WAN feature please be sure to disable Wireless communication in BIOS setup even if use of wireless LAN and or Bluetooth is permitted For this computer model Wireless communication in BIOS setup controls all wireless communications and wireless LAN a
178. perating system E Operate the computer for any other function including such tasks as using a mouse or Touch Pad or closing opening the display panel E Start a communication application such as a modem Apply impact or vibration to the computer E Install remove or connect external devices including such items as an ExpressCard SD SDHC memory card USB device external monitor i LINK device or an optical digital device E Use the audio video control button to reproduce music or voice HM Open the optical disc drive Do not use shut down log off Sleep Mode or Hibernation Mode functions while writing or rewriting Make sure that the write rewrite operation is completed before going into either Sleep Mode or Hibernation Mode writing is completed if you can remove an optical media on the optical disc drive If the media is of poor quality or is dirty or damaged writing or rewriting errors may occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator DVD Video cannot be created using TOSHIBA Disc Creator DVD Audio cannot be created using TOSHIBA Disc Creator You cannot use TOSHIBA Disc Creator
179. pparatet at man kan komme til at udsatte sig for laserstr ling Doygateadedufiom LpManual com Manuals xi Satellite U500 U500D Satellite Pro U500 U500D OBS Apparaten innehaller laserkomponent som avger laserstraining verstigande gr nsen f r laserklass 1 VAROITUS Suojakoteloa si saa avata Laite sis lt laserdiodin joka l het n kym t nt silmilie vaarallista lasers teily CAUTION USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE VORSICHT DIE VERWENDUNG VON ANDEREN STEURUNGEN ODER EINSTELLUNGEN ODER DAS DURCHFUHREN VON ANDEREN VORGANGEN ALS IN DER BEDIENUNGSANLEITUNG BESCHRIEBEN KONNEN GEFAHRLICHE STRAHLENEXPOSITIONEN ZUR FOLGE HABEN xiDownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Table of Contents Preface General Precautions Chapter 1 Introduction Equipment checklist 0 0 ccc eee eee eee 1 1 Special features 0 cee eee eee eee eee eee 1 9 TOSHIBA Value Added Package 0eeeeee ee ee ene 1 12 Utilities and Applications 00 cece eee 1 12 OPTIONS fics ceed eeeaetti Aaa Seed ee OAOE cad ee 1 16 Chapter2 The Grand Tour Front with the display closed 0 00 e eee eee eee 2 1 Left sides cece ci teeth wean ease ae eeae ee eee 2 3 Right Side 1 20 c cece eee eee e
180. pplying a voltage between the glass sheets main board See motherboard megabyte MB A unit of data storage equal to 1024 kilobytes See also kilobyte megahertz A unit of wave frequency that equals 1 million cycles per second See also hertz memory Typically refers to the computer s main memory where programs are run and data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A computer s main memory is RAM See RAM ROM menu A software interface that displays a list of options on the screen Also called a screen microprocessor A hardware component contained in a single integrated circuit that carries out instructions Also called the central processing unit CPU one of the main parts of the computer mode A method of operation for example the Boot Mode Sleep Mode or the Hibernation Mode modem Derived from modulator demodulator a device that converts modulates digital data for transmission over telephone lines and then converts modulated data demodulates to digital format where received monitor A device that uses rows and columns of pixels to display alphanumeric characters or graphic images See also CRT motherboard A name sometimes used to refer to the main printed circuit board in processing equipment It usually contains integrated circuits that perform the processor s basic functions an
181. r s initial screen is the Windows 7 Startup Screen Logo Follow the on screen directions T Be sure to read the Windows End User License Agreement display carefully Doayeateadedufiom LpManual com Manuals 3 5 Satellite U500 U500D Satellite Pro U500 U500D Turning off the power The power can be turned off in one of the following modes Shut down Boot Hibernation or Sleep Mode Shut Down mode Boot mode When you turn off the power in Shut Down mode no data is saved and the computer will boot to the operating system s main screen 1 If you have entered data save it to the hard disk 2 Make sure all disk disc activity has stopped then remove the CD DVDs JN Make sure the Disk LED indicator is off If you turn off the power while a gt disk disc is being accessed you can lose data or damage the disk disc 3 Click then click the Shut down button s 59 9 located in the Start Menu to turn off your system 4 Turn off the power to any peripheral devices JN Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge Sleep Mode If you have to interrupt your work you can turn off the power without exiting from your software Data is maintained in the computer s main memory When you turn on the power again you can continue working right where you left off JN When you have to turn off your computer aboard an aircraft or in places
182. r example when carrying the computer in your bag Starting the USB Sleep and Charge Utility To start the utility click Start gt All Programs gt TOSHIBA gt Utilities USB gt Sleep and Charge You can set Typical Mode Alternate Mode Disable USB sleep and charge function also in BIOS Setup menu Please refer to Accessing HW Setup in Chapter 7 for how to start BIOS Setup Menu Enabling USB Sleep and Charge This utility can be used to enable and disable the USB Sleep and Charge function Check the USB Sleep and Charge checkbox In the default state this function is disabled 4Qoqwnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Power supply mode settings There are two USB Sleep and Charge function modes Mode 4 Default should normally be used Set Alternate Mode if the charge function cannot be used in Typical Mode Default This function may not be able to be used with some connected external devices even if the appropriate mode is selected In this situation uncheck the USB Sleep and Charge checkbox and stop using this function Battery Settings This utility can be used to specify the lower limit of remaining battery life for USB Sleep and Charge Move the slider bar to specify the lower limit If the remaining battery life falls before the setting the USB Sleep and Charge function will be stopped Unchecking the Enable u
183. rd Inserting an ExpressCard One ExpressCard connector is located on the left side of the computer The computer s hot install feature lets you install ExpressCard while the computer s power is on To install an ExpressCard follow the steps below 1 Insert the ExpressCard 2 Press gently to ensure a firm connection Windows hot install feature lets you insert an ExpressCard while the computer s power is on Figure 8 1 Inserting the ExpressCard After inserting the card refer to the card s documentation and check the configuration in Windows to make sure it is appropriate for your card glownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Removing an ExpressCard T E Before removing an ExpressCard make sure that any applications or system services do not use the card E Be sure to disable the ExpressCard prior to removing it Otherwise the system may be fatally damaged To remove the ExpressCard follow the steps below 1 Click the Safety Remove Hardware and Eject Media icon on the Task Bar Click the ExpressCard you want to remove Press the ExpressCard once to extend it Grasp the extended ExpressCard and remove it PON J a FEES e O e SES e BES a f SESS EB vak AANA SS Lie W ull Figure 8 2 Removing the ExpressCard Doyeateadedufiom LpManual com Manuals 8 3 Satellite U500 U500D Satellite Pr
184. re Check that your fingerprint is enrolled before configuring the settings 1 Logon as Administrator means a user has administrator privileges 2 Click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Fingerprint Utility 3 Swipe your finger across the fingerprint sensor 4 Click Run As Administrator If UAC setting for windows is off this button won t appear 5 User Account Control window is displayed when you click a Run as administrator Select Allow on User Account Control window 6 Swipe your finger across the fingerprint sensor 7 Click Setting 8 Place a check mark in Boot authentication if you want to use the Single Sign on feature also check on Single Sign on 9 Click Apply 10 Save succeeded is displayed Click OK 11 Click Close 12 Are you sure to close this window is displayed Click OK 13 Click Close 14 Are you sure to close this window is displayed Click OK The modified configuration for fingerprint Pre OS feature becomes effective the next time the system is booted up 4lgownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error free TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all t
185. rease the volume Doyeateadedufiom LpManual com Manuals 2 11 Satellite U500 U500D Satellite Pro U500 U500D Optical Disc Drive An ATAPI interface controller is used for optical disc operation When the computer is accessing an optical disc an indicator on the drive glows Region codes for DVD drive and media Optical disc drive and their associated media are manufactured according to the specifications of six marketing regions When you purchase DVDVideo make sure it matches your drive otherwise it will not play properly Code Region 1 Canada United States 2 Japan Europe South Africa Middle East 3 Southeast Asia East Asia 4 Australia New Zealand Pacific Islands Central America South America Caribbean 5 Russia Indian Subcontinent Africa North Korea Mongolia 6 China Writable discs This section describes the types of writable CD discs Check the specifications of your drive for the type of discs it can write Refer to Chapter 4 Operating Basics CDs E CD R discs can be written only once The recorded data cannot be erased or changed mM CD RW discs can be recorded more than once Use either 1 2 or 4 multi speed CD RW discs or high speed 4 to 10 speed discs The write speed of the ultra soeed CD RW discs is a maximum of 24 speed 2DQewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D DVD Super Multi Double Layer drive The fu
186. reless activity LED The wireless activity LED indicates the status of the wireless communication functions Indicator status Indication LED off Wireless communication switch is set to off Automatic power down because of overheating Power malfunction LED glows Wireless communication switch is on Wireless LAN is turned on by an application If you used the Task Bar to disable Wireless LAN you will need to restart the computer to re enable it Alternatively you can also follow this procedure 1 In the Control Panel click System and Security 2 Click the Device Manager under the System category The Device Manager window opens Click Network adaptors 3 Select your preferred Wireless Network adaptor then click the Enable button in the tool bar LAN The computer has built in support for Fast Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T This section describes how to connect disconnect to a LAN JN Do not install or remove a memory module while Wake up on LAN is enabled a E The Wake up on LAN function consumes power even when the system I is off Leave the AC adaptor connected while using this feature E The Link speed 10 100 1000 megabits per second changes automatically depending on the network conditions connected device cable or nose and so on Doayeateadedufiom LpManual com Man
187. retrieve data bits A data communications parameter controlling the number of bits binary digits used to make up a byte If data bits 7 the computer can generate 128 unique characters If data bits 8 the computer can generate 256 unique characters DC Direct Current Electric current that flows in one direction This type of power is usually supplied by batteries default The parameter value automatically selected by the system when you or the program do not provide instructions Also called a preset value delete To remove data from a disk or other data storage device Synonymous with erase device driver A program called a driver that permits a computer to communicate with a device dialog box A window that accepts user input to make system settings or record other information disable To turn a computer option off See also enable disk drive The device that randomly accesses information on a disk and copies it to the computer s memory It also writes data from memory to the disk To accomplish these tasks the unit physically rotates the disk at high speed past a read write head disk storage Storing data on magnetic disk Data is arranged on concentric tracks much like a phonograph record display A CRT LCD or other image producing device used to view computer output Doyeateadedufiom LpManual com Manuals Glossary 5 Satellite U500 U500D Satellite Pro U500 U500D documentation The set of manu
188. ristics such as amplitude and frequency vary in proportion to are an analog of the value to be transmitted Voice communications are analog signals application A group of programs that together are used for a specific task such as accounting financial planning spreadsheets word processing and games ASCII American Standard Code for Information Interchange ASCII code is a set of 256 binary codes that represent the most commonly used letters numbers and symbols B backup A copy of a file usually on a removable disk kept in case the original file is lost or damaged binary The base two number system composed of zeros and ones off or on used by most digital computers The right most digit of a binary number has a value of 1 the next a value of 2 then 4 8 16 and so on For example the binary number 101 has a value of 5 See also ASCII BIOS Basic Input Output System The firmware that controls data flow within the computer See also firmware bit Derived from binary digit the basic unit of information used by the computer It is either zero or one Eight bits is one byte See also byte Bluetooth A short range radio technology designed to simplify wireless communication among computers communication devices and the Internet board A circuit board An internal card containing electronic components called chips which perform a specific function or increase the capabilities of the system boot Short for bo
189. rix technology with thin film transistor TFT to drive each cell Touch Pad A pointing device integrated into the TOSHIBA computer palm rest U USB Universal Serial Bus This serial interface lets you communicate with several devices connected in a chain to a single port on the computer V VGA Video Graphics Array is an industry standard video adaptor that lets you run any popular software volatile memory Random access memory RAM that stores information as long as power is supplied to the computer Gidexsnlogded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D W warm start Restarting or resetting a computer without turning it off Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fidelity and is another term for the communication protocol to permit an Ethernet connection using wireless communication components window A portion of the screen that can display its own application document or dialog box Often used to mean a Microsoft Windows window Wireless LAN Local Area Network LAN through wireless communication Wireless WAN Wide Area Network WAN through wireless communication write protection A method for protecting a floppy diskette from accidental erasure Doayeateadedufiom LpManual com Manuals Glossary 13 Satellite U500 U500D Satellite Pro U500 U500D Gidexsajoacled from LpManual com Manuals User
190. rmation Interchange BIOS basic input output system bps bits per second CD compact disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc ReWritable CMOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDC display data channel DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R Dual Layer Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc Read Only Memory DVD RW Digital Versatile Disc ReWritable DVD R Double Layer Digital Versatile Disc Recordable Double Layer FDD floppy diskette drive GB gigabyte HDD hard disk drive HDCP high bandwidth digital content protection HDMI high definition multimedia interface HDMI CEC high definition multimedia interface consumer electronics control IDE integrated drive electronics IEEE Institute of Electrical and Electronics Engineers IMSM Intel Matrix Storage Manager Doyeateadadufiom LpManual com Manuals Glossary 1 Satellite U500 U500D Satellite Pro U500 U500D I O input output KB kilobyte LAN local area network LCD liquid crystal display LED light emitting diode MB megabyte MMC multi media card OCR optical character recognition reader PC personal computer PCI peripheral component interconnect RAM rando
191. rmation in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ROM resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels available horizontally and vertically restart Resetting a computer without turning it off also called warm boot soft reset or reboot See also boot RGB Red green and blue A device that uses three input signals each activating an electron gun for a primary additive color red green and blue or port for using such a device See also CRT RJ45 A modular LAN jack Read Only Memory ROM Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the computer reads when you start it up See also BIOS memory Compare RAM S S P DIF A standard of digital interface for audio SCSI Small Computer System Interface is an industry standard interface for connection of a variety of peripheral devices Doyeateadedufiom LpManual com Manuals Glossary 11 Satellite U500 U500D Satellite Pro U500 U500D SD SDHC Card Secure Digital cards are flash
192. ry state If you subsequently set up your hard disk drive again do not change delete or add partitions in a manner other than specified in the manual otherwise you may find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your hard disk drive you may find that it becomes impossible to setup your computer 3Qewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D O When the sound mute feature has been activated by pressing the Fn ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to Chapter 5 The Keyboard for further details Be sure to connect the AC adaptor otherwise you may run out of battery during the recovery process When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Turn off the computer 2 Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Select your preferred keyboard layout and press Next 5 To access the recovery process please log on as an enabled user with sufficent rights 6 Click TOSHIBA HDD Recovery on the System Recovery Options screen 7 Follow the on screen instruction
193. s Audio CD for Car or Home CD Player function to record music to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW media Do not use the Disc Backup function of TOSHIBA Disc Creator in order to copy DVD Video or DVD ROM material that has copyright protection 4lsgwnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D m DVD RAM discs cannot be backed up using the Disc Backup function of TOSHIBA Disc Creator HM You cannot back up CD ROM CD R or CD RW media to DVD R DVD R Dual Layer or DVD RW media using the Disc Backup function of TOSHIBA Disc Creator E You cannot back up CD ROM CD R or CD RW media to DVD R DVD R Double Layer or DVD RW media using the Disc Backup function of TOSHIBA Disc Creator E You cannot back up DVD ROM DVD Video DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW to CD R or CD RW media using the Disc Backup function of TOSHIBA Disc Creator MH TOSHIBA Disc Creator cannot record in packet format E You might not be able to use the Disc Backup function of TOSHIBA Disc Creator to back up a DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW disc that was made with other software on a different optical media recorder E If you add data to a DVD R DVD R Dual Layer DVD R or DVD R Double Layer disc that you have already recorded to you migh
194. s on the TOSHIBA HDD Recovery dialog The computer will be restored to its factory state Please set your BIOS to default before you recover your computer to the factory state Ordering Recovery Discs from TOSHIBA You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop O Please note that this service is not free of charge y I 1 Visit https backupmedia toshiba eu on the Internet 2 Follow the on screen instructions You will receive your Recovery Discs within two weeks after placing your order Doayeateadedufiom LpManual com Manuals 3 13 Satellite U500 U500D Satellite Pro U500 U500D Il Restoring the pre installed software from your ordered Recovery Discs If the pre installed files are damaged you are able to use the Recovery Discs you have ordered to restore the computer to the state it was in when you originally received it To perform this restoration follow the steps below When the sound mute feature has been activated by pressing the Fn ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to Chapter 5 The Keyboard for further details When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Load the Recovery Discs into the optical disc drive and turn off the computer s power 2 While holding down F12 key on the keyboard
195. s up Power On Display Lets you select the display to be used when the computer is booted This setting is only available on Standard VGA mode and not available on Windows Desktop Auto Selected If any external display is connected the power on display will be in external display only mode otherwise it will be in LCD only mode System LCD only Irrespective of external display connection the power on display will be in integrated LCD only mode Boot Priority Boot Priority Options This option sets the priority for booting the computer To select the boot drive you want follow the steps below 1 Boot up your computer and press F12 to enter the boot menu 2 The boot select screen will display various devices such as Hard disk Drive CD DVD FDD and LAN 3 Use the upper lower cursor keys to highlight the boot device you want and apply 7Bownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Keyboard Wake up on Keyboard When this feature is enabled and the computer is in Sleep Mode you can turn on the computer by pressing any key It is effective only for the internal keyboard and only when the computer is in Sleep Mode Enabled Enables the Wake up on Keyboard function Disabled Disables the Wake up on Keyboard function Default USB Legacy USB Support Use this option to enable or disable Legacy USB support If your operating system does not support USB
196. same manner as another computer without modifying the data or the media upon which it is being transferred 2 the ability of one device to connect to or communicate with another system or component components Elements or parts of a system which make up the whole system Gidexsnjonded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D computer program A set of instructions written for a computer that enable it to achieve a desired result computer system A combination of hardware software firmware and peripheral components assembled to process data into useful information configuration The specific components in your system such as the terminal printer and disk drives and the settings that define how your system works You use the HW Setup program to control your system configuration controller Built in hardware and software that controls the functions of a specific internal or peripheral device e g keyboard controller CPU Central Processing Unit The portion of the computer that interprets and executes instructions CRT Cathode Ray Tube A vacuum tube in which beams projected on a fluorescent screen producing luminous spots An example is the television set cursor A small blinking rectangle or line that indicates the current position on the display screen D data Information that is factual measurable or statistical that a computer can process store or
197. sc drive eject button if the computer detects any vibration or other shocks while running on the battery This function prevents the disc tray from opening even if the eject button is pushed unexpectedly When the Optical Drive Auto Lock is on there will be a key mark on bottom right of the Optical Drive Power icon in the Taskbar 1 To enable this function turn the Optical Drive Power ON Setting the Optical Drive Auto Lock Right click the Optical Drive Power icon in the Taskbar to change the Optical Drive Auto Lock settings Enabling and Disabling Optical Drive Auto Lock 1 Right click on the Optical Drive Power icon on the Taskbar 2 Click Optical Drive Auto Lock Enable or Disable Lock Time Settings for Optical Drive Auto Lock This sets the amount of time required to pass before the optical disc drive eject button unlocks when the computer detects vibration or other shock 1 Right click on the Optical Drive Power icon on the Taskbar 2 Click Unlock time settings gt 1s or 3s or 5s When the Optical Drive Auto Lock is engaged the FN Tab key combination and Eject Buttons on application screens are disabled E Optical Drive Auto Lock is not enabled immediately after the computer is started the disc tray is closed or the optical disc drive is switched from OFF to ON using the FN Tab keys Doayeateadedufiom LpManual com Manuals 4 23 Satellite U500 U500D Satellite Pro U500 U500D Writing CD DVDs on DVD Super Multi Doubl
198. sed on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with IEEE802 11 Wireless LAN standard Automatic Transmit Rate Select mechanism in the transmit range of 54 48 36 24 18 12 9 and 6 Mbit s IEEE 802 11a g Automatic Transmit Rate Select mechanism in the transmit range of 11 5 5 2 and 1 Mbit s IEEE 802 11b Roaming over multiple channels Card Power Management Wired Equivalent Privacy WEP data encryption based on the 128 bit encryption algorithm Advanced Encryption Standard AES data encryption based on 128 bit encryption algorithm Doayeateadedufiom LpManual com Manuals 4 37 Satellite U500 U500D Satellite Pro U500 U500D Security E Be sure to enable the encryption function otherwise you may expose your computer to illegal access by an outsider across the Wireless LAN which may cause intrusion eavesdropping and the loss or destruction of stored data TOSHIBA strongly recommend the customer to enable the encryption function E TOSHIBA is not liable for the eavesdropping of data due to the use of Wireless LAN and the damage thereof Bluetooth Stack for Windows by TOSHIBA depends on the model purchased e Please note that this software is specifically designed for the following operating systems E Windows 7 Detailed information regarding the use with these operating systems is listed below Please refer also to the electronic informa
199. set the conditions for the power button and or other buttons Enabled Enable the function button Default Disabled Disable the function button SATA eSATA This feature allows you to set conditions of eSATA Enabled Enables the eSATA port Default Disabled Disables the eSATA port in order to save power SATA Interface setting This feature allows you to set SATA interface setting Performance Let HDD SSD work with maximum performance Default Battery life Let HDD SSD work with battery life mode If this setting is selected the performance go down 7lownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Chapter 8 Optional Devices Optional devices can expand the computer s capabilities and its versatility This chapter describes connection or installation of the following devices which are available from your TOSHIBA dealer Cards memory E ExpressCard SD Secure Digital SDHC Secure Digital High Capacity MMC Multi Media Card MEMORY STICK MEMORY STICK PRO xD xDPicture Card cards E Memory expansion Power devices E Additional battery pack E Additional AC adaptor Peripheral devices E External monitor Other E Security lock Doayeateadedufiom LpManual com Manuals 8 1 Satellite U500 U500D Satellite Pro U500 U500D ExpressCard Slot The computer is equipped with an ExpressCard slot that can accommodate one ExpressCa
200. t Pen and Touch gt Touch tab To change settings for left handed or right handed users click Start gt Control Panel gt Hardware and Sound gt Tablet PC Settings gt Other Tab To change or create flick assignments click Start gt Control Panel gt Hardware and Sound gt Pen and Touch gt Flicks tab Doayeateadedufiom LpManual com Manuals 4 49 Satellite U500 U500D Satellite Pro U500 U500D Touchscreen gestures Windows Usage Gesture Tapping Click Flicking Default Pan Up Down Left Right Dragging Mouse Drag Pinching Zoom Out Expanding Zoom In Action Lightly tapping on an object in the screen performs the same function as a mouse click A double tap is the same as a double click Flicking the screen in either an up down left or right allows you to perform various functions according to assignments set in Control Panel Holding your finger on an item on the screen while moving your finger around allows you to drag items to different locations on the screen The same motion also allows you to slowly scroll through screens Touching the screen with two fingers apart and pinching together allows for you to zoom out Touching the screen with two fingers close together and spreading them out allows for you to zoom in Diagram 4Bownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D
201. t allows you to record data to rewritable CD DVDs as well as run CD DVDs without using an adaptor It reads DVD ROMs at maximum 8 speed and CD ROMs at maximum 24 speed It writes CD R at up to 24 speed CD RW at up to 24 speed DVD R at up to 8 speed DVD RW at up to 6 speed DVD RAM at up to 5 speed DVD R at up to 8 speed DVD RW at up to 8 speed DVD R DL at up to 6 speed and DVD R DL at up to 6 speed This drive supports the following formats m DVD ROM DVD Video DVD R DVD RW DVD R DVD RW DVD RAM DVD R DL DVD R DL CD DA CD Text CD R CD RW CD ROM Mode 1 Mode 2 CD ROMXA Mode 2 Form 1 Form 2 CD G Audio CD only Photo CD single multi session Enhanced CD CD EXTRA Addressing Method 2 1 2 6 GB and 5 2 GB DVD RAM media cannot be read from or write to Doayeateadedufiom LpManual com Manuals 1 5 Satellite U500 U500D Satellite Pro U500 U500D Display The computer s LCD panel supports high resolution video graphics The screen can be set at a wide range of viewing angles for maximum comfort and readability Display panel 13 3 WXGA CSV with 1280 horizontal x 800 vertical pixels Touchscreen Model Operations on the display screen can be done by your finger You can confirm the number of fingers you can use by clicking Start gt Computer gt System properties gt Pen and Touch This computer supports only the Touch Feature even if the Computer Properties dialog box indicates th
202. t not be able to read the added data under some circumstances For example it cannot be read under 16 bit operating systems such as Windows 98SE and Windows Me while in Windows NT4 you will need Service Pack 6 or later and in Windows 2000 you will need Service Pack 2 In addition to this some DVD ROM and DVD ROM CD R RW drives cannot read this added data regardless of the operating system H TOSHIBA Disc Creator does not support recording to DVD RAM discs to achieve this you should use Windows Explorer or another similar utility Mm When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW media if this is not the case then the source disc might not be backed up correctly E When you back up a DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW disc be sure to use the same type of disc HM You cannot partially delete any data written to a CD RW DVD RW or DVD RW disc Doayeateadedufiom LpManual com Manuals 4 29 Satellite U500 U500D Satellite Pro U500 U500D Data Verification To verify that data has been written or rewritten correctly to a data CD DVD you should follow the steps below before you begin the write rewrite process 1 2 3 4 Display the setting dialog box by one of the following two steps Click the Recording settings button 3 for writing on the main toolbar in the Data
203. t these configurations match your requirements refer to any relevant documentation for example that supplied with any software in use for further information Try another floppy diskette in the drive if you are able to access this disk then it indicates the original disk and not the drive is probably causing the problem If you are still unable to resolve the problem contact your reseller dealer or service provider Memory card Secure Digital SD Secure Digital High Capacity SDHC Memory Stick MS Memory Stick Pro MS Pro MultiMediaCard MMC and xD Picture Card xD For more information refer to Chapter 8 Optional Devices Problem Memory card error occurs You cannot write to the memory card You cannot read a file Procedure Restart the memory card to make sure it is firmly connected Check the card s documentation Make sure the card is not write protected Make sure the target file is on the memory card inserted in the slot If problems persist contact your dealer gewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Pointing device If you are using a USB mouse also refer to the USB section in this chapter and to your mouse documentation TouchPad Problem On screen pointer does not respond to Pad operation Double tapping does not work 1 The mouse pointer moves too fast or too slow 1 Procedure The sys
204. technical specifications Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 65 C 149 F 10 to 90 noncondensing Wet bulb 26 C maximum temperature Conditions Altitude from sea level Operating 0 to 3 000 meters Non operating 0 to 10 000 meters maximum Power Requirements AC adaptor 100 240 volts AC 50 or 60 hertz cycles per second Computer 19V DC Doyeateadedufiom LpManual com Manuals A 1 Satellite U500 U500D Satellite Pro U500 U500D Built in Modem This information is applicable to the models equipped with a built in modem Network control unit NCU Type of NCU Type of line Type of dialling Control command Monitor function AA Telephone line analog only Pulse Tone AT commands EIA 578 commands Computer s speaker Communication specifications Communication System Communication protocol Communication Speed Transmitting level Receiving level Input output impedance Error correcting Data compression Power supply Data Full duplex Fax Half duplex Data ITU T Rec V 21 V 22 V 22bis V 32 Former CCITT V 32bis V 34 V 90 V 92 Bell 103 212A Fax ITU T Rec V 17 V 29 V 27ter V 21 ch2 Former CCITT Data transmission and reception 300 1200 2400 4800 7200 9600 12000 14400 16800 1 9200 21 600 24000 26400 28800 31 200 33600
205. tem might be busy If the pointer is shaped as an hourglass wait for it to return to its normal shape and try again to move it Try changing the double click speed setting in the mouse control utility To access this utility click Control Panel gt Hardware and Sound gt Mouse under Devices and Printers Within the Mouse Properties window click the Buttons tab Set the double click speed as required and click OK Try changing the speed setting in the mouse control utility To access this utility click Control Panel gt Hardware and Sound gt Mouse under Devices and Printers Within the Mouse Properties window click the Pointer Options tab Set the pointer speed as required and click OK Doyeateadedufiom LpManual com Manuals 9 13 Satellite U500 U500D Satellite Pro U500 U500D USB Problem The response of the TouchPad is too sensitive Procedure Adjust the touch sensitivity 1 To access this utility click Control Panel gt Hardware and Sound gt Mouse under Devices and Printers 2 Within the Mouse Properties window click the Advanced tab 3 Click the Advanced feature settings button 4 Advanced feature settings is displayed 5 Within the Pointer speed and tapping settings click Settings button 6 Detailed TouchPad settings window is displayed 7 Move the slider bar to adjust the sensitivity in the Touch Sensitivity 8 Click the OK button 9 Cl
206. tery s remaining capacity and to calculate the remaining operating time based on the current power consumption rate and remaining battery capacity The actual remaining operating time may differ slightly from the calculated time E With repeated discharges and recharges the battery s capacity will gradually decrease Therefore an often used older battery will not operate for as long as a new battery even when both are fully charged Doayeateadedufiom LpManual com Manuals 67 Satellite U500 U500D Satellite Pro U500 U500D Maximizing battery operating time A battery s usefulness depends on how long it can supply power on a single charge How long the charge lasts in a battery depends on CPU processing speed Depends on the model you purchased Screen brightness Cooling method Depends on the model you purchased System Sleep Mode System Hibernation Monitor power off How often and how long you use the hard disk optical disc How much charge the battery contained to begin with How you use optional devices such as a PC Card to which the battery supplies power Enabling Sleep Mode conserves battery power if you are frequently turning the computer off and on Where you store your programs and data Closing the display when you are not using the keyboard saves power Operating time decreases at low temperatures The condition of the battery terminals Make sure the battery terminals stay clean by wiping them wit
207. tic Compatibility and safety standards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have connected implemented those options cables have to provide assurance that the system PC plus options cables still fulfils the required standards To avoid general EMC problems the following guidance should be noted E Only CE marked options should be connected implemented E Only best shielded cables should be connected Doayeateadedufiom LpManual com Manuals iii Satellite U500 U500D Satellite Pro U500 U500D Working environment This product was designed to fulfil the EMC Electromagnetic Compatibility requirements to be observed for so called Residential commercial and light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved E Industrial Environments e g environments where a mains voltage of 380 V three phase is used E Medical Environments E Automotive Environments E Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA The consequences of the use of this product in non approved
208. tings of the Real Time Clock by pressing F2 in POST E After configuring the time and date for the Real Time Clock battery we recommend that you turn the power status of your computer to ON so that the Real Time Clock battery is charged Refer to Chapter 9 Troubleshooting for details pmlc sRownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D If the following message is displayed on the LCD ERROR 0271 Check date and time settings WARNING 0251 System CMOS checksum bad Default configuration used Press F1 to resume F2 to setup The charge in the RTC battery is getting low or has been exhausted You will need to set the date and time within the BIOS setup using the following steps 1 Press F2 key the BIOS setup screen will be displayed 2 Set the date in System Date 3 Set the time in System Time 4 Press F10 key Confirmation message will appear Press Enter key BIOS setup will terminate and the computer will be rebooted F After configuring the date and time it is recommended that you switch the J computer on and then leave it in this state so that the Real Time Clock battery can be charged Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions E Make
209. tion or a summary of error messages Next check any error messages in the operating system documentation If you cannot find a software problem check your hardware First run through the items in the preliminary checklist above If you still cannot correct the problem try to identify the source The next section provides checklists for individual components and peripherals JN Before using a peripheral device or application software that is not an authorized Toshiba part or product make sure the device or software can be used with your computer Use of incompatible devices may cause injury or may damage your computer Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas System start up E Fingerprint Sensor Self test E USB device Power E eSATA device Password E Additional memory module Keyboard E Sound system Internal display panel E Volume control dial Hard disk drive E External monitor DVD Super Multi Double Layer drive Ii Modem USB floppy diskette drive E LAN ExpressCard E Wireless LAN SD SDHC memory card E Bluetooth Pointing Device Recovery Discs Doayeateadedufiom LpManual com Manuals 9 3 Satellite U500 U500D Satellite Pro U500 U500D System start up When the computer does not start properly check the following items E Self Test E Power Sources E Power on Password Sel
210. tion which is included with each software This Bluetooth Stack is based on Bluetooth Version 1 1 1 2 2 0 2 1 EDR specification TOSHIBA cannot confirm compatibility between any PC products and or other electronic devices that use Bluetooth other than TOSHIBA notebook computers Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1 Fax application software Regarding FAX application software there are some software that you cannot use on this Bluetooth Stack 2 Multi User On Windows 7 the use of Bluetooth is not supported in a multiuser environment This means that when you use Bluetooth other users logged onto the same computer will not be able to use its Bluetooth functionality Product Support The latest information regarding Operating System support Language Support or available upgrades can be found on our web site http www toshiba europe com computers tnv bluetooth htm in Europe or www pcsupport toshiba com in the United States 4lggwnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Wireless communication switch You can enable or disable the Wireless LAN function with the on off switch No transmissions are sent or received when the switch is off Slide the Switch to turn it on and turn it off Set the switch to off in airplanes and hospitals Check the indicator It will stop glowing when the wireless communication function is off Wi
211. to any of the media supported by the DVD Super Multi Double Layer drive please read and follow all of the setup and operating instructions in this section If you fail to do so you may find that the DVD Super Multi Double Layer drive may not function properly and you may fail to write or rewrite information successfully this may cause you to either lose data or incur other damage to the drive or media 4b wnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Disclaimer TOSHIBA does not bear responsibility for the following E Damage to any CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM disc that may be caused by writing or rewriting with this product E Any change or loss of the recorded contents of CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media that may be caused by writing or rewriting with this product or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents E Damage that may be caused by using third party equipment or software Given the technological limitations of current optical disc writing drives you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices In view of this it is good practice to make two or more copies of important data in case of any u
212. to force a manual ejection of the ODD tray 3 Eject Button Press this button to open the ODD tray 4 Optical Disc Drive ODD The computer is configured with a DVD Super Multi R DL Some models are equipped with an optical disc drive oS 5 Universal Serial Bus USB 2 0 port The Universal Serial Bus USB port complies with USB 2 0 standards which enables data transfer speeds 40 times faster than the USB 1 1 standards Doyeateadadufiom LpManual com Manuals 2 5 Satellite U500 U500D Satellite Pro U500 U500D a 6 LAN Jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T The LAN has two indicators Refer to Chapter 4 Operating Basics for details AN E Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction E Do not connect the LAN cable to a power supply It could cause damage or malfunction D 7 Modem Jack The modem jack allows you to use a modular cable to connect the modem directly to a telephone line Provided with some models JN E Connection to any communication line other than an analog phone could cause a computer system failure E Connect the built in modem only to ordinary analog phone lines E Never connect the built in modem to a digital line ISDN E Never
213. to on If problems persist contact your LAN administrator 1 The Wireless LAN feature is not available on all models Doyeateadedufiom LpManual com Manuals 9 19 Satellite U500 U500D Satellite Pro U500 U500D Fingerprint Sensor Problem Procedure Reading of the Please try again using the correct posture Refer fingerprint was not to Using the fingerprint sensor in Chapter 4 successful Operating Basics Try the recognition process again using another enrolled finger The fingerprint cannot Try the recognition process again using another be read due to injuries enrolled finger to the finger If fingerprints from all the enrolled fingers cannot be read please logon by using the keyboard to input the password for the time being If problems persist contact your dealer Fingerprint Pre OS Please use TOSHIBA HW Setup to register the feature or Single Sign User Password if it was not registered On feature cannot be enabled Fingerprint Pre OS Make sure you have an enrolled fingerprint in your feature does not work Windows account Set the User Password by using TOSHIBA HW Setup and restart the system Make sure place a checkmark in Enable Pre OS Fingerprint Authentication on the TrueSuite Access Manager setting ExpressCard Refer also to Chapter 8 Optional Devices Problem Procedure ExpressCard error Reseat the ExpressCard to make sure it is firmly occurs connected Make sure the connection between
214. tor does not glow power is not being supplied Check the connections for the AC adaptor and power cord 5 Charge the battery pack until the Battery indicator glows white E If you have extra battery packs rotate their use E f you will not be using the system for an extended period more than one month remove the battery pack E Store spare battery packs in a cool dry place out of direct sunlight Replacing the battery pack When the battery pack reaches the end of its operating life you will need to install a new one The life of the battery pack is generally about 500 recharges If the Battery indicator flashes orange shortly after fully recharging the battery the battery pack needs to be replaced You might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source This section explains how to remove and install the battery pack Doyeateadedufiom LpManual com Manuals 6 9 Satellite U500 U500D Satellite Pro U500 U500D Removing the battery pack To replace a discharged battery follow the steps below arwN gt When handling battery packs do not short circuit the terminals Also do not drop hit or otherwise apply impact do not scratch or break the casing and do not twist or bend the battery pack Do not remove the battery pack while the computer is in Sleep Mode Data is stored in RAM so if the computer loses power it will be lost In Hi
215. uals 4 39 Satellite U500 U500D Satellite Pro U500 U500D LAN cable types The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CATS cable If you are using Giga bit Ethernet LAN be sure to connect with a CAT5 E cable or higher You cannot use a CAT5 or a CATS cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CATS or higher cable Connecting LAN cable To connect the LAN cable follow the steps below 1 Turn off the power to the computer and to all external devices connected to the computer 2 Plug one end of the cable into the LAN jack Press gently until you hear the latch click into place Figure 4 12 Connecting the LAN cable 3 Plug the other end of the cable into a LAN hub connector Check with your LAN administrator before connecting to a hub Disconnecting LAN cable To disconnect the LAN cable follow the steps below 1 Pinch the lever on the connector in the computer s LAN jack and pull out the connector 2 Disconnect the cable from the LAN hub in the same manner Check with your LAN administrator before disconnecting from the hub 4R
216. uct This symbol may not be displayed depending on the country and region where you purchased viDownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Disposing of the computer and the computer s batteries E Discard this computer in accordance with applicable laws and regulations For further information contact your local government E This computer contains rechargeable batteries After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulations it may be illegal to dispose of old batteries by placing them in the trash E Please be kind to our shared environment Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly Disposal of this material may be regulated due to environmental considerations For disposal reuse or recycling information please contact your local government EnergyStar Program Your Computer model may be ENERGY STAR compliant If the model you purchased is compliant it is labeled with the ENERGY STAR logo on the computer and the following information applies TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration th
217. uld be aware that standard deletion procedures do not remove data from the media These standard deletion procedures include E Selecting Delete for a target file E Putting files in the Recycle Bin and emptying the Recycle Bin E Reformatting the media E Reinstalling an operating system from the recovery media The procedures above delete only the initial part of the data used for file management This makes the file invisible to the operating system but the data can still be read by specialized utilities If you dispose of the PC please delete all the data on its hard disk drive Doing so prevents unauthorized use of such data To ensure your data is not used for unauthorized purposes you can E Physically destroy the hard disk drive E Use a proven specialized utility to overwrite all data E Take the hard disk drive to a professional deletion service Doayeateadedufiom LpManual com Manuals G7 Satellite U500 U500D Satellite Pro U500 U500D Real Time Clock Problem Procedure The BIOS setting and Charge in the RTC battery is exhausted or getting system date time are low You will need to set the date and time in the lost BIOS setup screen using the following procedure 1 Press F2 key BIOS setup will boot up 2 Set the date in System Date 3 Set the time in System Time 4 Press F10 key Confirmation message will appear 5 Press Enter key BIOS setup will terminate and the computer will be rebooted 9 After conf
218. unication function supports both Wireless LAN and Bluetooth devices Only some models are equipped with both Wireless LAN and Bluetooth functions Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation Turn Wi Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any Wi Fi or Bluetooth functionality Always turn off Wi Fi or Bluetooth functionality if the computer is near automatic contro equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury It may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name Wireless LAN The Wireless LAN feature is not available on all models Where present it supports the A B G and draft N standards but it is compatible with other LAN systems ba
219. ure to follow these guidelines might result in damage to the touchscreen or cause touchscreen failure Operate the touchscreen with your finger Do not apply too much pressure to the touchscreen Do not touch the touchscreen with a wet finger or any wet objects Keep sensor surface dry and free of water vapor Do not touch the sensor with a soiled finger Do not place heavy objects on the machine Do not use long fingernails and rings or other metal to touch the screen The touchscreen contains glass and some electronic parts which must be handled with utmost care Dropping and strong impact applied may break this product When the touchscreen becomes dirty clean it with glass wiping cloth or dry cloth while the computer is turned off Do not use volatile liquids such as alcohol thinner or petroleum benzine to clean the screen In order to avoid damages to the display screen please refrain from doing anything other than the specified operation methods Failure to do so could cause a malfunction or characteristic deterioration Touchscreen settings To configure your touchscreen s settings click Start gt Control Panel gt Hardware and Sound gt Tablet PC Settings gt Setup In the Configure box To calibrate your touchscreen s settings click Start gt Control Panel gt Hardware and Sound gt Tablet PC Settings gt Calibrate To change touch input settings click Start gt Control Panel gt Hardware and Sound g
220. utton E Mute button The starting application from the button can be changed This section describes pre installed utilities and tells how to start them For details on operations refer to each utility s online manual help files or readme txt files TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides easy access to help and services 1Bewnloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D HW Setup This program lets you customize your hardware settings according to the way you work with your computer and the peripherals you use To start the utility double click the TOSHIBA Assist on your desktop select OPTIMIZE tab and click TOSHIBA Hardware Settings Power On Two levels of password security supervisor and Password user are available to prevent unauthorized access to your computer To register a supervisor password double click the TOSHIBA Assist on your desktop select the SECURE tab and start the Supervisor password utility To set a user password select the SECURE tab on TOSHIBA Assist then start the User password utility On the Password tab you can register a user password TOSHIBA DVD The DVD PLAYER is used to play DVD Video PLAYER It has an on screen interface and function Frame dropping audio skipping or out of synch audio and video may occur during playback of some DVD Video titles Make sure to connect the computer s AC
221. vable disk that stores magnetically encoded data floppy diskette drive FDD An electromechanical device that reads and writes to floppy diskettes folder An icon in Windows used to store documents or other folders format The process of readying a blank disk for its first use Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk function keys The keys labeled F1 through F12 that tell the computer to perform certain functions gigabyte GB A unit of data storage equal to 1024 megabytes See also megabyte graphics Drawings pictures or other images such as charts or graphs to present information H hard disk A storage device composed of a rigid platter or platters that can be magnetically coded with data Hard disks hold much more information than diskettes and are used for long term storage of programs and data The primary or only hard disk in a computer is usually fixed but some computers have secondary hard disks that are removable By default the hard disk is referred to as drive C hard disk drive HDD An electromechanical device that reads and writes a hard disk See also hard disk hardware The physical electronic and mechanical components of a computer system typically the computer itself external disk drives etc See also software and firmware hertz A unit of wave frequency that equals one cycle per second host computer
222. very loud high pitched noise It is acommon phenomenon that occurs in any sound system when the microphone input is output to the speaker throughput and the speaker volume is too loud or too close to the microphone You can control throughput by adjusting the volume of your speaker or through the Mute function in the Master Volume panel Refer to your Windows documentation for details on using the Master Volume panel Using the Face Recognition Face Recognition uses a face verification library to verify the face data of users when they log in to Windows The user can thus avoid having to enter a password or the like which makes the login process easier This software is pre installed with some models Note on Use E Face Recognition does not guarantee the correct identification of a user Changes to the likeness of a registrant such as hair style changes wearing a cap or wearing glasses may affect the recognition rates when such changes occur after the registrant had registered E Face Recognition may incorrectly recognize faces that are similar to a registrant E For high security purposes Face Recognition is not a suitable substitute for Windows passwords When security is a high priority use your established Windows passwords to log in E Bright background light and or shadows may prevent a registrant from being recognized correctly In that case log in using your Windows password If recognition of a registrant fails repeated
223. wipe the finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures 1 Align the first joint of the finger to the center of the sensor Lightly touch the sensor and swipe finger levelly towards you 2 While lightly touching the sensor swipe the finger towards you until the sensor surface becomes visible 3 Ensure the center of the fingerprint is on the sensor when swiping the finger 4lownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D lt a T Se Figure 4 2 Slide the finger over the recognition sensor 1 E Avoid swiping with the finger stiff or pressed on too hard Fingerprint reading may fail if the center of the fingerprint is not touching on the sensor or when finger is swiped while pressing hard Make sure that the center of the fingerprint is touching the sensor before swiping Confirm the center of the fingerprint whirl before swiping The thumb s fingerprint has a bigger whirl which is prone to misalignment and distortions This will cause difficulty in registration and a drop in the authentication success rate Always confirm the center of the fingerprint whirl so that it is swiped along the centerline of the sensor When fingerprint reading is not successful There is a possibility of authentication failures if the finger is swiped too quickly or too slowly Follow t
224. working environments may be E Interference with other devices or machines in the near surrounding area H Malfunction of or data loss from this product caused by disturbances generated by other devices or machines in the near surrounding area Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non approved working environments before use In the case of automobiles or aircraft the manufacturer or airline respectively should be asked for permission before use of this product Furthermore for general safety reasons the use of this product in environments with explosive atmospheres is not permitted GOST IloptraTtTuBHBUH KomnbpwrTtrep Hsrorosputeas Toshiba Europe GmbH Aapec Hammfelddamm 8 41460 Neuss Germany CaenanosbtKutae iWownloaded from LpManual com Manuals User s Manual Satellite U500 U500D Satellite Pro U500 U500D Modem warning notice Conformity Statement The equipment has been approved to Council Decision 98 482 EC TBR 21 for pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries regions the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in
225. written once and read many times See also CD ROM CD ROM A Compact Disc Read Only Memory is a high capacity disc that can be read from but not written to The CD ROM drive uses a laser rather than magnetic heads to read data from the disc CD RW A Compact Disc ReWritable disc can be rewritten many times See also CD ROM character Any letter number punctuation mark or symbol used by the computer Also synonymous with byte chassis The frame containing the computer chip A small semiconductor containing computer logic and circuitry for processing memory input output functions and controlling other chips Click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated See also double click CMOS Complementary Metal Oxide Semiconductor An electronic circuit fabricated on a silicon wafer that requires very little power Integrated circuits implemented in CMOS technology can be tightly packaged and are highly reliable cold start Starting a computer that is currently off turning on the power COM1 COM2 COM3 and COM4 The names assigned to the serial and communication ports commands Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices compatibility 1 The ability of one computer to accept and process data in the
226. y indicates data 1 printed on paper 2 displayed at a terminal 3 sent through the serial port of internal modem or 4 stored on some magnetic media P parallel Processes that occur simultaneously In communications it means the transmission of more than one bit of information at a time On your computer the parallel port provides a parallel communications interface between the computer and an appropriate device Compare serial parity 1 The symmetrical relationship between two parameter values integers both of which are either on or off odd or even 0 or 1 2 In serial communications an error detection bit that is added to a group of data bits making the sum of the bits even or odd Parity can be set to none odd or even password A unique string of characters used to identify a specific user The computer provides various levels of password protection such as user and supervisor PC card A credit card sized expansion card designed to increase the capabilities of notebook computers PC Cards provide functions such as modem fax modem hard disk drive network adapter sound card or SCSI adapter PCI Peripheral Component Interconnect An industry standard 32 bit bus peripheral Any device such as a printer or joystick that is attached to the computer and controlled by the computer s CPU pixel A picture element The smallest dot that can be made on a display or printer Also called a pel plug and play A capa

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