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(CARMA) 4.5 for Picture Perfect Administration Guide

1. Extracting the message files to tmp install 771 blocks Installing Messages n Installing directory opt informix etc Installing directory opt informix msg Installing directory opt informix msg en_us Installing directory opt informix msg en_us 0333 done installing messages Extracting the GLS files to tmp install 7137 blocks Installing directory opt informix gls lcll en_au Installing directory opt informix gls lell en gb Installing directory opt informix gls lcll en_us Installing directory opt informix gls lcll es_es Installing directory opt informix gls lcll fi_fi Installing directory opt informix gls lcll fr_be Installing directory opt informix gls lcll1 fr_ca Installing directory opt informix gls lcll fr_ch Installing directory opt informix gls lcll fr_fr Installing directory opt informix gls lcll is_is Installing directory opt informix gls lcll it_it Installing directory opt informix gls lcll ja_jp Installing directory opt informix gls lcll1l ko_kr Installing directory opt informix gls lcll nl_be Installing directory opt informix gls lcll nli_nl Installing directory opt informix gls lcll no_no Installing directory opt informix gls lcll os Installing directory opt informix gls lcll pl_pl
2. 36 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide nstalling directory nstalling directory nstalling directory nstalling directory nstalling directory nstalling directory Installing directory Installing directory done ins Extracting fil Chapter 3 Installation and removal opt informix gls lc11 pt_br opt informix gls lc11 pt_pt opt informix gls lc11 ru_ru opt informix gls lc11 sk_sk opt informix gls lc11 sv_se opt informix gls lc11 th_th opt informix gls lc11 zh_cn opt informix gls lc11 zh_tw talling GLS files les from clientsdkcontent file 5514 blocks Installing ClientSDK as user root Installing directory nstalling directory bin nstalling directory lib nstalling directory lib client nstalling directory lib client csm nstalling directory lib esgl nstalling directory lib dmi nstalling directory lib c nstalling directory demo cli nstalling directory doc nstalling directory doc gls_api nstalling directory doc gls_api en_us nstalling directory doc gls_api en_us 0333 BM Informix Product IBM INFORMIX Client SDK Installation Directory opt informix Performing root portion of installation
3. curl installed Running version is curl 7 15 5 2 e15 postgresgl libs installed Running version is postgresgl hibSs Crek odbboad seb ld apr installed Running version is apr 1 2 7 11 apr util installed Running version is apr util 1 2 7 1615 httpd installed Running version is httpd 2 2 3 23 e15 gmp installed Running version is gmp 4 1 4 10 e15 php common installed Running version is php common Sl 6234 25 php cli installed Running version is php cli 5 1 6 23 2615 php installed Running version is php 5 1 6 23 e15 libc client installed Running version is libc client 2004g 2 2 1 php imap installed Running version is php imap 5 1 6 23 e15 php ldap installed Running version is php ldap 5 1 6 23615 perl DBI installed Running version is perl DBI 1 52 2 85 MySOL client enterprise installed Running version is MySOL client enterprise 5 1 45 1 rhel5 MySOL shared compat enterprise installed Running version is MySOL shared compat enterprise 5 1 45 1 rhel5 perl DBD MySOL installed Running version is perl DBD MySQL 3 0007 2 e15 MySQL devel enterprise installed Running version is MySQL devel enterprise 5 1 45 1 rhel5 MySQL rver enterprise installed Running version is MySQL rver enterprise 5 1 45 1 rhel5 php pdo installed Running v
4. NOTE Be sure that you enter in the Server Host Name field the exact name of your CARMA server If you will be accessing your server using the Fully Qualified Domain Name then it must be entered this way in the CSR For example if your server name is carma and you will be accessing it using a URL such as carma utcfireandsecurity com then you must enter carma utcfireandsecurity com in the Server Host Name field If this information is entered incorrectly SSL will not function properly and this information can NOT be changed once you get your Certificate 4 Change directories by typing the following ca etc httpd conf ssl csr Enter There will be a file in this directory called server csr This is your CSR 5 Present your CSR to a CA along with the other relevant information to receive your Certificate 6 Once you receive your Certificate copy it to the following location etc httpd conf ssl crt server crt 7 Restart your CARMA Web server by typing the following Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 115 Chapter 6 Secure socket layer etc init d httpd restart Enter Messages similar to the following will appear on your screen Shutting down http OK Starting httpd OK You are now ready to begin using SSL with your CARMA Web server To access the server using SSL simply prefix your URL with
5. Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 91 Chapter 5 Getting started e You may also change or append the default report title for the report when itis generated by changing the text in the box marked Title of Report 2 If at any time you have made an error while entering information and would like to clear the screen click Clear at the bottom of the page and the information you have entered is cleared Recurring reports Schedule reports allows you to create a report based on specific search criteria and then schedule the report to be sent to selected operators on a recurrent basis The scheduled report will automatically be sent to those operators every week on the scheduled day and time The reports are sent as a zipped html file attachment Figure 25 Schedule Recurring Reports SAVED SCHEDULES SENI Go Schedule Recurring Reports SCHEDULE DETAILS Schedule Day Schedule Time Number Of Days Monday Hours 12 00 gt Days 001 Send Report To Operators admin admin admin Brown Jeo je0123 Casty Amer amer123 Dubey Rajeev qwertyuiopasdfgh Hardanian Saeed saeed125 Jones John jahn123 Omidipour Raza raza123 raza imran irran123 root root root tester tester tester e Title of schedule Clear Add Schedule 92 Card Access Report Management Application CARMA 4 5 fo
6. Log on using the following authentication information Username admin Password admin 3 Once logged in click System Administration 4 Under Advanced Settings select Configure 5 Use this form to specify the following information 56 e Administrator s phone number e Administrator s e mail e Picture Perfect version e Picture Perfect host name e Picture Perfect user name e Picture Perfect password When complete click Commit Changes Click Home then click Change Your Password and specify a new password for Admin Once you have changed the password you will have to log on again using the new password You may add additional users by returning to the System Administration menu Remember that you must select the departments or facilities that each user has permission to view If you omit this step and generate a report you will not see any departments in the list box and no reports will run properly Note To verify the version of CARMA that you are running type rom q carma Enter Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal Logging on from a remote system If you want to log onto CARMA from a remote system for example the Picture Perfect host you will need to add the user login and password to the CARMA host To log on to CARMA from a remote system 1 On the CARMA host type adduser lt login gt Enter
7. Chapter 3 Installation and removal Importing the Picture Perfect database The database import utility runs automatically once a day However upon installation you may want to manually run the import so that you can immediately begin using your CARMA server to generate reports To import the Picture Perfect database 1 Determine the size for your CARMA database keeping in mind the current Picture Perfect database size as well as future requirements To determine the current size of your Picture Perfect database open a new terminal window on the Picture Perfect host and type currdates Enter A screen similar to the following will display the various history tables along with the start and end dates Figure 10 Example currdates Window Edit Options o how full me h ory tables est a of the current sles are still being Wee to and are not are full records capacity is 500000 y records capacity is 500000 please wait 1 alarm hi records capacity is 506 date 10 1 end Press RETURN to quit E 2 The amount of data to keep is set by default in the carma conf file at 4 months Use the VI editor to edit the carma conf file to reflect the amount Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 53 Chapter 3 Installation and removal 54 of data you wish to store as determined in step 1 For information on editing this file see Appendix C Using the VI
8. To save this search give it a name Graph the records on a f x Graph only records where the count is greater than b Title of report Badge Event Report Clear Create Report Schedule Report 74 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started To select the time zone in which the report data is to be displayed 1 Click DEV BADGE EVENT DATE DEV BADGE EYENT DATE gt DEY BADGE EVENT DATE HOST BADGE EVENT DATE UTC BADGE EVENT DATE Select either Dev HOST or UTC to specify a context of either Device Host or Coordinated Universal Time UTC for the report data To search badge history for a specific time period 1 3 Use the check boxes next to Date and Time in the first section of this page entitled Badge Event Date Start by selecting the Dates you want to include in the report If you would like to narrow the search further you can also enter specific times Scroll to the bottom of the screen and click Create Report You can also search badge history by Badge ID Employee ID Last Name or First Name The fields are not case sensitive so upper case and lower case characters are treated the same Badge ID or Employee ID produces the most accurate results as there may be several different employees with the same first or last names To create a report for a specific badge 1 Enter the information you c
9. 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started To save the reports Note The Save button is enabled only if the number of records is greater than 0 and less than 10000 1 Create the report and when the report displays go to the top of the page on the right side and click Save The report is saved as a text file and may be imported into a desktop application If you are using Microsoft Excel the file is imported as a Microsoft Excel spreadsheet Please note that you will have to convert the BID Badge ID column to a real number format instead of the scientific number format to which it defaults On the report page you can sort the report by clicking the column headers Click twice on a column header in the report to change the sort order For example if the report is sorted with the latest events first click Date and it will be sorted with the earliest events first 3 Click Date again and the report displays the latest events first If you would like the report to be sorted in alphabetical order by name instead of sorting by date click the Name column Click Date to sort the report by date order To e mail any of above reports 1 3 Create the report When the report is on the screen go to the top of the page on the right side and enter an e mail address in the E mail this to box Select the HTML option to send e mail in HTML format or select TEXT to send in pipe delimited format
10. 7 aa Na PE Pea 00 15 06 install 0000 eif Logout alarm pager id 02 3 2005 02 42 38 install 0000 eif Logout alarm 02 3 2005 04 17 37 linstall 0000 eif Logout alarm 02 4 2005 01 12 25 install 0000 eif Logout alarm 02 4 2005 03 27 23 instal lanoo eif l logged id off logged ff O i logged off id Logout alarm logged off id 02 4 2005 04 30 58 instal 0000 eif Logout alarm legged id 02 4 2005 08 57 13 linstall 0000 eif Logout alarm lengan id 02 5 2005 05 32 17 linstall 0000 eif Logout alarm 02 7 2005 01 07 30 linstall 0000 eif Logout alarm Ht 02 7 2005 03 19 53 install e000 eif Logout alarm logged ia 02 7 2005 05 50 30 install lanoo eif Logout alarm EERE ia 02 7 2005 22 24 34 linstall 2000 eif Logout alarm pagad id 02 8 2005 08 13 03 linstall 0000 eif Logout alarm layan id PES eee To navigate the generated report page 1 The number of records that particular report contains is listed at the top of each report If a report has multiple pages you can move to the next page in the report by clicking Next 100 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started 2 Click End to move to the last page of the report 3 Click Back to return to the query page that you used to create the report 4 Click Home to return to the CARMA
11. CARMA 4 5 for Picture Perfect Administration Guide 119 Appendix A Advanced configuration Note that the uptime reported is the number of seconds the server has been running since the last reboot Resetting the CARMA database To reset the CARMA database 1 Type usr local carma resetdb sh Enter This resets the CARMA database to its default settings The next time the Sweeper runs it will rebuild the database from the Picture Perfect database However any history no longer on the Picture Perfect host will no longer be available through CARMA Additionally any CARMA operators you have defined will need to be recreated Manually running the Sweeper program To manually run the Sweeper program 1 Type etc cron daily carma cron Enter Executing this command will run the Sweeper It is automatically run every night with the cron schedule but you may run it manually Depending on your database size this could take a while to complete Note A database with less than a 100 000 records will generally transfer in about 30 minutes A database with two million records will generally transfer in about five hours Network configuration and traffic will also affect transfer time therefore individual results may vary During this time you will not see any activity on the screen although the transfer is taking place Caution Do NOT interrupt the Sweeper while in progress and do NOT run multiple instances simultaneously You
12. E mail this to Enter an e mail address in the space provided and then click Go to send the report The file is sent as a zipped attachment Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 133 Appendix A Advanced configuration SYNC DATA Feature Logic of Data Import CARMA drops data for TOP_LEVEL_TABLES on every import and then imports it from the INFORMIX_SERVER listed in the carma conf file CARMA drops data for SUB HOST TABLES on every import and imports it from the INFORMIX_SERVER listed in carma conf CARMA also imports data for SUB_HOST_TABLES from all the sub hosts listed in the host table of the INFORMIX_SERVER listed in the carma conf file CARMA does not import complete data for SPECIAL_TABLES on every import but imports the new data from the INFORMIX_SERVER listed in the carma conf file CARMA also imports freshly created data for SPECIAL_TABLES from all the sub hosts listed in the host table of the INFORMIX_SERVER listed in carma conf TOP_LEVEL_TABLES person_user person_category person_type badge_user badge_category badge type category department facility facility operator facility_profile host operator badgests xact_desc meaning field_desc table_desc fac_profile SUB_HOST_TABLES Person badge micro area reader door alarm inputs input group terminal area_category SPECIAL_TABLES alarm_history alarm_historytmp operator_his operator
13. Move to the line where you would like to enter the address You can enter the address above or below this line Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 141 Appendix C Using the VI editor 5 To insert a blank line ABOVE press Shift 0 BELOW press 0 6 At the blank line enter the name and address or address and name depending on the current format of your file 7 Press the Esc key to move from Insert mode to Command mode 8 Repeat steps 4 to 9 for each address you need to enter Remember you need one address for the Host and one for each Workstation 9 When you have completed entering all addresses type ZZ Enter This will save the changes to the file and exit the VI editor 142 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Glossary This glossary provides extended definitions of terms which have appeared throughout the manual Sources used include on line computer technology dictionary and encyclopedia references Many such resources are available to learn more about these terms The ones consulted here include www whatis com www webopedia com AIX AIX is an open operating system from IBM that is based on a version of UNIX AIX ESA was designed for the IBM System 390 or large server hardware platform AIX 6000 is an operating system that runs on the IBM workstation platform the RISC System 6000 Apache A
14. The file will be sent as a zipped attachment Click Go A report will be sent to the specified e mail address To obtain help with selected sections 1 Along the right side of the Personnel Search page the s question marks appear next to each section Click the and a window displays information pertaining to the selected section Click Close to close this window Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 95 Chapter 5 Getting started Operator history The Operator History Search allows you to display specific information about changes a Picture Perfect operator has made in the system and when they were made To access this feature click Operator History on the main page of CARMA Figure 27 Operator History Search Operator History Search There are 3 989 operator events in the database The daily average is 3989 00 there were 3989 entries in days ACTIYITY DATE gt Date J Time l BEGINNING 10 Milan z 2007 gt BEGINNING i1 gt 18 gt THROUGH Ko gt 31 z 2007 THROUGH 11 si ha OPERATOR INFORMATION Employee ID Login ID CARD ACCESS SYSTEM SPECIFICS Record Description Transaction Terminal Search For Login Logout Update Delete Query Command Event Status Request Shutdown Insert OPTIONS etc e Title of report e To save this search give it a name Clear
15. appear next to each section 1 Click the and a window displays information pertaining to the selected section Click Close to close this window Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 103 Chapter 5 Getting started System administration Figure 31 Administration ADVANCED SETTINGS ABASE create edit y C y delete users configure force import System Administration Create Edit Users If you would like to create a new user just skip down and fill out the necessary information Commit the changes and the database will be Edit An Existing User updated You can select an existing user to edit by picking one from the list of existing users The fields will be filled with the information click here and select one z as it exists and you can edit as needed Select User BADGE HOLDER INFORMATION REPORT SYSTEM PRIYELEGES Assign ey opment Byrs C Parmissions By Department By C ey peparen Byrs What this user can do Departments this user can Facilities this user can view view Department 1 GLOBAL es partment 2 Facility X I Search Personnel Records Unknown Fac ility Y Y I Search Badge Event History I Search Alarm Event History I Search Operator Event History sce 7 Monitor Hosts and Micros I Administrate CARMA System and Users I view Badge Holder Information Dossier Clear Commit Changes 104 Card
16. 1 Log on as root and type usr local carma carma_db_upgrade sh The CARMA Database Upgrade Utility displays CARMA DATABASE UPGRADE UTILITY NOTES This script will upgrade the old CARMA database to support new PP versions Normally it will update the database schema The upgrade may take some time depending on the size of the existing database Please make sure to take database backup before opting for upgrade options You will not be able to revert database back to its original state after upgrade 62 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 4 Upgrading CARMA from a previous version Used space in var file system is 404MB Free space in var file system is 115205MB Minimum free space required in var for DB upgrade is 5796 KB MENU NOTE CARMA version should be same as that of Picture Perfect else import would not happen properly 1 Upgrade CARMA Database to CARMA 4 x 2 Upgrade CARMA Database to InnoDB 3 Cancel Please Select one choice 1 2 3 2 Type 1 to upgrade to CARMA 4 5 You will be asked to confirm You would not be able to revert back changes Do you really want to upgrade y n n 3 Type y to continue Messages similar to the following display carma_user table is up to date Upgrade not required carma_facility_permissions table is up to date Upgrade no
17. Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started To access the System Administration page 1 Click System Administration on the CARMA Main Menu This page allows for the administration of CARMA in several different ways Different CARMA administration options can be found at the top of this page These options are USERS create edit USER HISTORY reports and logins ADVANCED SETTINGS delete users and configure and DATABASE force import Select the item as described following under the list box that you d like to see To access the Create Edit Users screen 1 When you click System Administration on the CARMA main menu the Create Edit Users screen is automatically displayed without having to actually select it from the options listed at the top of the page In the box to the right of the heading Create Edit Users you will find a place to Edit an Existing User Use the list box to pick the user that you would like to edit After you select the user click Select User under the list box This displays that particular user s file You can then make changes to the file Type information in the Badge Holder Information section or click or clear selections in the Report System Privileges section After you have made the appropriate changes click Commit Changes at the bottom of the page The next window confirms that the user file has been upd
18. Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started To schedule a recurring report Figure 22 Schedule Recurring Reports PMI ken ESH Test Schedule l Schedule Recurring Reports SCHEDULE DETAILS Schedule Day Schedule Time Number Of Days Monday gt Hours 12 00 Days 001 Send Report To Operators admin admin admin Brown Jeo jeo123 Casty Amer amer123 Dubey Rajeev gwertyuiopasdfgh Hardanian Saeed saeed123 Jones John jahn123 Omidipour Raza raza123 raza imran imran123 root root root tester tester tester e Title of schedule Clear Add Schedule 1 Enter the desired search criteria for the report and instead of Create Report click Schedule Report The Schedule Recurring Reports page will appear 2 Select the schedule day and schedule time that you want to send the report to selected operators 3 Select the number of days that the report covers For example if you want data for the past 24 hours select 1 and if you want data for the past week select 7 The maximum number of days from which to include data is 365 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 85 Chapter 5 Getting started 4 86 Go to the Send Report To section and select a list of operators to whom you want to send reports Holdin
19. Database Password lt password gt Picture Perfect Database Port 1960 Are these correct y n n 30 The default selection is n Enter y and then press Enter to continue Picture Perfect 4 5 31 Enter a valid Picture Perfect database username ppadmin ppadmin Press Enter 50 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal 32 Enter the Picture Perfect database username s password ppadmin ppadmin Press Enter 33 Enter the Picture Perfect database port 9088 9088 Press Enter Picture Perfect Hostname pphost Picture Perfect IP 3 212 217 167 Picture Perfect Database Username ppadmin Picture Perfect Database Password lt password gt Picture Perfect Database Port 9088 Are these correct y n n 34 The default selection is n Enter y and then press Enter to continue Messages similar to the following display Updating etc carma conf with new data Alias carma var www html carma Adding startup flags for httpd and mysql re starting MySQL services Shutting down MySQL OK Starting MySQL OK NSTALLATION COMPLETE NOTES You will need to run a manual database import before using CARMA which can be done from the CARMA administration page or by typing etc cron daily carma cron in Linux as
20. Development e X Software Development Servers e Legacy Network Server click on Option packages and select all options e Printing Support Base System e Administration Tools e Base e Dialup Networking Support e X Windows System Languages e Choose English USA Note If you plan on installing CARMA in any other supported languages either now or in the future you should install the languages on your system now Otherwise the operating system will have to be re installed After a check of dependencies in packages is performed the About to Install Red Hat Enterprise Linux Server page opens Click Next to begin the installation of Red Hat Enterprise Linux 5 3 Note If for some reason you do not wish to continue with the installation process this is your last opportunity to safely cancel the process and reboot your machine Once you press the Next button partitions will be written and Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 25 Chapter 3 Installation and removal packages will be installed If you wish to abort the installation you should reboot now before any existing information on any hard drive is rewritten To cancel this installation process press your computer s Reset button or use the Control Alt Delete key combination to restart your machine 34 After installation the Congratulations the installation is complete page opens Remove any media u
21. Hat Enterprise Linux Server release 5 3 media 2 Prerequisites already installed start CARMA installation 3 Cancel installation Please Select one choice 1 2 3 10 Enter 1 and then press Enter to continue Messages similar to the following display Open another terminal and unmount CARMA media Insert Red Hat Enterprise Linux Server release 5 3 media and mount it Select y after inserting the media Select n for cancel y n y 11 Open another terminal window and then unmount the CARMA media by typing the following command umount media Enter 12 Remove the CARMA media and then insert the Red Hat Enterprise Linux Server release 5 3 media The media auto mounts Unmount and then remount the media by typing the following commands umount media RHEL_5 3 i386 DVD Enter mount dev dvd media Enter 13 Go back to the original terminal window to continue After inserting the Red Hat Enterprise Linux Server release 5 3 media select y to continue and then press Enter 14 Enter the Red Hat Enterprise Linux Server release 5 3 media path by typing the following command media Enter Messages similar to the following display Copying required packages Verifying or Installing Required Packages 42 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal
22. also contains information for operating the system once it is installed Note If you have a previous version of this manual you may notice changes since the last publication marked by a change bar which is a vertical line in the margin that visually identifies significant new or revised information Who should read this manual This manual is intended for system administrators who are responsible for the planning and implementation of the system design and who perform system configuration and setup using Picture Perfect forms that are accessible only to the master level operator This manual is also intended for operators of CARMA and covers the features that are likely to be used on a daily basis Operators using the system should read the chapters which relate to their duties The material in this manual has been prepared for persons responsible for and familiar with the security needs of the customer facility Related documentation Picture Perfect 4 5 User Manual This manual provides information for the system administrator to set up configure and manage the Picture Perfect database for the customer s facility Picture Perfect 4 5 Installation Manual This manual is a step by step guide to help the system administrator connect hardware boot install and configure the operating system and install the Picture Perfect 4 5 software 2 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration
23. editor on page 139 on page 139 To manually run the import log on to the CARMA server as root and type the following command etc cron daily carma cron Enter Depending on the size of your Picture Perfect database the amount of time it takes to complete the import will vary Do NOT interrupt the import mid way and do NOT run multiple instances of the import program simultaneously To avoid running multiple instances of Import by mistake change the value of the parameter EXECUTE_IMPORT_CRON to 1 If you receive the following message it means you have a Picture Perfect Host which is not a redundant system Not redundant Note If the import process is interrupted you must remove the following file prior to trying again var tmp carma lock Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal Creating accounts Note A database must have been imported prior to attempting to add an operator Figure 11 System Configuration Window Commit Changes Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 55 Chapter 3 Installation and removal To log in and set up your administrator and any operator account required 1 Point your browser to the CARMA server http carma utcfireandsecurity com carma Where carma utcfireandsecurity com is the name of the CARMA server you just configured
24. for the CARMA Server Generating and Installing the Certificate Content Introduction 112 Obtaining a certificate for the CARMA server 112 Proof of organization name 113 Proof of right to use domain name 113 Letter of authorization 114 The certificate signing reguest CSR 114 Generating the CSR and installing the certificate 114 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 111 Chapter 6 Secure socket layer Introduction In various personal and business situations we are often asked to identify ourselves by using a trusted certificate such as a passport ID card or driver s license The same is true in the world of data communications The emergence of Certificate Technologies and Certificate Authorities CAs addresses concerns in this area A certificate is an electronic form of ID used to identify the holder Certificates are issued by CAs whose role is to issue and manage certificates and vouch for the certificate holder The type of certificate used in CARMA is an X 509 Server Certificate A Server Certificate is issued by a CA for a particular server Distinguished Name and contains the server s Public Key the owner s organization name expiry information and the signature of the issuing body the CA When presented to an application the digital signature is verified by examining the CA signature using the Public Key of the CA which is built in to the requesting c
25. information the Activate dialog opens e Enter the subscription number in the appropriate field Otherwise select do not have a subscription number Click Forward to continue e If you have never registered choose Why Should Connect to RHN The Why Register dialog box opens providing registration information 42 The Create User page opens Click Forward to continue A confirmation dialog box opens Click continue 26 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal 43 The Sound Card page opens Click Forward to continue 44 The Additional CDs page opens There are no required add ons for CARMA Click Finish to continue 45 The Finish Setup dialog box opens Click OK to reboot the server 46 The set up for Red Hat Enterprise Linux 5 3 is now complete and you may proceed Installing CARMA below Installing CARMA Configuring the network Before installing the CARMA software you need to configure a static IP address To configure the network 1 Logonas root Note The default password is carma1 We strongly recommend that you change the password using the passwd command The Linux desktop displays 2 From the Red Hat Main Menu select Red Hat 4 7 System Settings gt Network Red Hat 5 3 System gt Administration gt Network From a terminal window type usr sbin system config network The Network Configura
26. main page To print any of the above reports Note The Print button is enabled only if the number of records is greater than 0 and less than 10000 1 Create the report and when the report displays go to the top of the page on the right side and click Print 2 Click Print to send the report to your local printer 3 Click Back to return to the report page To save the reports Note The Save button is enabled only if the number of records is greater than 0 and less than 10000 1 Create the report and then when the report displays go to the top of the page on the right side and click Save The report is saved as a text file and may be imported into a desktop application If you are using Microsoft Excel the file is imported as a Microsoft Excel spreadsheet To e mail any of above reports 1 Create the report When the report is on the screen go to the top of the page on the right side and enter an e mail address in the E mail this to box 2 Select the HTML option to send e mail in HTML format or select TEXT to send in pipe delimited format The file will be sent as a zipped attachment 3 Click Go A report will be sent to the specified e mail address To obtain help with selected sections 1 Along the right side of the Operator History page the s question marks appear next to each section 2 Click the and a window displays information pertaining to the selected section 3 Click Close to close this
27. manually run the import program again see Manually running the Sweeper program on page 120 3 You may also want to enable error logging To do so please Turning on error logging on page 122 Once this is enabled manually run the import program again Manually running the Sweeper program on page 120 and then check the error log 4 If you receive Informix error messages these usually consist of a dash followed by a number when trying to connect it may help to refer to the Informix error descriptions which can be found at http www informix com answers english ierrors htm 5 Another tool you can use to test the connection to the Picture Perfect system is usr local carma test Enter Using this will prompt you for a Picture Perfect hostname a username password and database name When prompted for the database name enter proteus Supply the parameters you wish to use for the connection to Picture Perfect The test program will then attempt to connect to the server Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 121 Appendix A Advanced configuration and the database The results will be displayed on the screen and logged in your CARMA error log file Configuring CARMA for a Picture Perfect redundant system To configure CARMA for a Picture Perfect Redundant system 1 Edit the etc carma conf file as follows Locate the following line REDUNDANT
28. may also manually run the Sweeper by logging in over the browser as the system administrator and clicking on System Administration and then on the Database Import tab on the top of the screen 120 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Appendix A Advanced configuration If you are unable to connect to the Picture Perfect database If you are unable to connect to the Picture Perfect Database 1 Type ping pphost Enter Where pphost is the name of the Picture Perfect host If you receive no answer from the host check your etc hosts file for an entry for the Picture Perfect host and make sure it is correct Also check to ensure that your network is properly configured and connected If you are able to ping the Picture Perfect host and the import program takes an unusually long period of time to respond with an error message it is probably timing out waiting for a response from the Informix database The most likely cause for this is that the database is not running If Picture Perfect is not running start Picture Perfect to bring up the database For more information on starting and stopping Picture Perfect and Informix please see the Picture Perfect Administration Guide 2 For troubleshooting purposes you may find it necessary to turn on verbose so you can see activity of the import as it happens To do so please see Turning on verbose mode on page 122 Once this is enabled
29. months To increase the Months to keep value 1 Start the VI editor and type vi etc carma conf 2 Adjust the value as necessary and exit the VI editor Once you have successfully completed the installation of RedHat Linux and CARMA and adjusted the number of months of data to import restore the database To restore the CARMA database 1 Type the following cd var Enter tar xvf dev st0 Enter 2 Start the restore procedure by typing the following mysql Enter Messages similar to the following display Welcome to the MySQL monitor Commands end with or g Your MySQL connection id is 2454 to server version 4 1 7 Max Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 61 Chapter 4 Upgrading CARMA from a previous version Type help or h for help Type c to clear the buffer mysql gt 3 Type the following use carma Enter Messages similar to the following display Reading table information for completion of table and column names You can turn off this feature to get a quicker startup with A Database changed mysql gt 4 Type source lt filename gt Where filename is the absolute path of the converted file For example Source var carmaconv101003 5 Database files are restored When returned to the mysql gt prompt type guit Enter Run the CARMA Database Upgrade Utility To upgrade your old database to CARMA 4 5
30. passwd lt login gt Enter 2 From the remote system type telnet lt login gt Enter Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 57 Chapter 3 Installation and removal Removing CARMA To remove the CARMA software 1 58 Log on as root A prompt displays To remove the CARMA software type rpm e carma Enter Note By default this uninstall does not remove the CARMA database If you reply Yes when asked if you want to delete the database the entire CARMA database will be removed and any history no longer available on the Picture Perfect host will be permanently lost If you reply No the CARMA application will be removed however the database which contains your Picture Perfect history will still exist on the CARMA server Messages similar to the following will appear on the screen By default Upgrade Uninstall does NOT remove the CARMA database Unless your upgrade instructions tell you to do this choose n Do you wish to delete the CARMA database y n y Press Enter to accept the default y The CARMA software is now removed If you chose not to remove the CARMA database and decide to remove it ata later time you can do so by typing the following command mysqladmin drop carma Enter Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 4 Upgrading CARMA from a previous v
31. really want to upgrade y n n y 6 Type y to continue Messages similar to the following display host is not a MyISAM table doing nothing Converting alarm to InnoDB Converting alarm_history to InnoDB Converting alarm_history_archive to InnoDB Converting alarm_history_resolved to InnoDB Converting alarm_historytmp to InnoDB Converting area to InnoDB Converting area_category to InnoDB Converting badge to InnoDB QB Q Q Q Q Q Q Converting badge_history to InnoDB Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 65 Chapter 4 Upgrading CARMA from a previous version Converting badge_historySYNC to InnoDB Converting badge_history_archive to InnoDB Converting badge_history_archive_t to InnoDB Converting badge_history_resolved to InnoDB Note Depending on your database size the following step may take a few hours to a few days to complete 7 Return to step 4 if the following message displays One or more tables have failed to convert to InnoDB please run the utility once again To import Picture Perfect database information run the import utility by typing etc cron daily carma cron If you have verbose mode enabled messages similar to the following display See Turning on verbose mode on page 122 for information on
32. root The import may take some time depending on the size of thePicture Perfect installation and number of Picture Perfect hosts Finally edit the Configure System fields under System Administration for your specific configuration This should be done for CARMA to understand certain Picture Perfect database fields to run properly Point your browser to http localhost localdomain carma and login with admin and admin to setup users and configure Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 51 Chapter 3 Installation and removal Enabling remote access You will need to add the IP name and address of your CARMA host to your client workstation s hosts file which are located in the following directories On Windows XP and Vista C windows hosts On Windows NT or Windows 2000 C winnt system32 drivers etc hosts You need to edit the conf file to include the IP address for the mail server and set the domain name Configuring your system for Sendmail 1 Log on to the CARMA server as root 2 Using the VI editor edit the file as follows nameserver lt ipaddress gt domain lt domainname gt search lt carmahostname gt For information on how to modify the etc resolv conf file see Appendix C Using the VI editor on page 139 52 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide
33. selection is 3 Press Enter to continue Messages similar to the following display Stopping httpd Stopping and starting httpd services Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 49 Chapter 3 Installation and removal Starting httpd OK Installing CARMA rpm Please wait Please READ the installation documentation carefully 25 Enter Picture Perfect Hostname shortname not fqdn pphost Press Enter Note If you are installing CARMA to use with a Picture Perfect Enterprise Edition system enter the host name of the Picture Perfect Network Host CARMA retrieves data from the subhosts listed in the host table of the network host For example if the Picture Perfect host was called pphost and resided on the UTC Fire amp Security network you would enter pphost Enter not pphost utcfireandsecurity com Enter 26 Enter IP of the Picture Perfect Host 3 212 217 167 Press Enter Picture Perfect 4 0 2 7 Enter a valid Picture Perfect database username ppadmin Informix Press Enter 28 Enter the Picture Perfect database username s password ppadmin lt password gt Press Enter 29 Enter the Picture Perfect database port 1960 1960 Press Enter Picture Perfect Hostname pphost Picture Perfect IP 3 212 217 167 Picture Perfect Database Username informix Picture Perfect
34. server before you can use the SSL feature Generating the CSR and installing the certificate To generate the CSR and install the certificate 1 Log on as root A prompt displays 2 Change to appropriate directory by typing the following cd etc httpd conf Enter 3 Generate the CSR by typing the following openssl req new key ssl key server key gt ssl csr server csr Enter Messages similar to the following will appear on the screen Using configuration from usr lib openssl cnf You are about to be asked to enter information that will be incorporated into your certificate request What you are about to enter is what is called a Distinguished Name or a DN There are quite a few fields but you can leave 114 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 6 Secure socket layer some blank For some fields there will be a default value If you enter the field will be left blank Country Name 2 letter code US State or Province Name FL City Locality Name Boca Raton Company Organization Name UTC Department Name Marketing Server Host Name carma utcfireandsecurity com Server Administrators Email Address zev Freidus utcfireandsecurity com Pleas nter the following extra attributes to be sent with your certificate request A challenge password xxxxxxxx An optional company name
35. to the following display Installation Script for CARMA This installation assumes as basic installation of Red Hat Enterprise Linux using the standard RPM packages from the RedHat Linux CD and assumes you know how to configure and administrate Linux Apache and Mysql If you have installed a custom version or have installed a custom Apache PHP or Mysql distribution this installation may not work See your UTC Fire amp Security representative for more information You have 78G free for the var filesystem This is where the CARMA database files will be stored The absolute minimum required space fr here should be around 200M for a small Picture Perfect installation with few 40 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal transactions For larger Picture Perfect systems be sure you have at least 4 Gigabytes of free space in this filesystem Press the Enter key to s License Agreement 8 Press Enter to continue Messages similar to the following display END USER SOFTWARE LICENSE AGREEMENT FOR UTC Fire amp Security Application Software Product IMPORTANT READ CAREFULLY This UTC Fire amp Security End User License Agreement HULA is a legal agreement between you either an individual or a single entity and UTC Fire amp Security for the referent UTC Fire
36. users configure force import System Administration System Configuration You are currently logged in with the admin username This allows you to configure the CARMA system You are the only one with this privelege so be careful Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 109 Chapter 5 Getting started To 1 110 access the DATABASE force import option The next function at the top of the System Administration screen is DATABASE force import Click this and a warning statement is displayed Caution The database import operation is intended for manual import operations when the normal scheduled database import did not work or you need to generate it manually for some reason The preferred method for the Picture Perfect database import is using the CRON scheduler which is set by default upon installation If you still need to run this database import operation be aware that on large systems this could take several hours On smaller systems it should take less than 30 minutes Do not run multiple instances of this import as you can severely slow down the system performance Click Import at the bottom of the screen to generate this database import operation Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 6 secure socket layer Summary This chapter covers the following topics e Obtaining a Certificate
37. window Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 101 Chapter 5 Getting started Monitor hosts and micros Figure 30 Monitoring of Hosts and Micros Monitoring of Hosts and Micros Selected Host Select One co To access the Monitor Hosts and Micros page 1 Click Monitor Hosts and Micros on the main page of CARMA This page displays explicit information about the hosts and micros running your card access system After choosing Hosts and Monitors a page is displayed that gives Selected Host and Monitor Information Selected Host tells you the name of the host If more than one host appears select which host you would like to guery against Next to Monitor is a list box from which to choose 2 Select the item as described below under the list box that you would like to see and click Go e Host status Select Host Status to retrieve the time of day how many days the host has been up how many users the host has and the load average e Host TCP Services This tells you which services on the selected host are running and which are not Some services like SSH Secure Socket Shell may not be installed and should not be of concern if shown as not running e Micro Status This function provides the Micro status information for all of the micros on the current host subhost This is the same command as if running mstate qma on the Picture Perfect host except all
38. 0 Change it to REDUNDANT 1 Turning on verbose mode To enable verbose mode 1 Edit the etc carma conf file as follows Locate the following line SHOW_PROGRESS 0 Change it to SHOW_PROGRESS 1 Turning on error logging To enable error logging 1 Open the etc carma conf file 2 Locate the following line CARMA_LOGFILE tmp carma log This shows the location of the log file It is set by default to tmp carma log 122 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Appendix A Advanced configuration 3 Open the log file and edit it as follows Locate the following line KEEP_ERRORLOG 0 Change it to KEEP ERRORLOG 1 Changing the sweeper schedule The Sweeper is scheduled using Cron the built in schedule mechanism of the Linux Operating System In Red Hat Linux it is somewhat easier to set up Cron jobs than in other distributions of UNIX The Cron utility automatically executes items in several subdirectories at regular periods as follows e etc cron hourly e etc cron daily e etc cron weekly e etc cron monthly In the daily cron directory etc cron daily there is a symbolic link to a script called carma cron This is the script that does the import By default the import runs once a day at 4 02 A M local time If you move this link from this location it will no longer run on a daily basis If for example you placed it in the etc cro
39. 0 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal 14 Click New The Add Partition dialog box opens Note It will be necessary to create a boot partition and swap space partition The remaining space from the physical volume s can be assigned to a volume group The volume group is then partitioned into Logical Volumes using the LVM 15 Create the boot partition as follows Mount Point boot File System Type ext3 Allowable Drives Select the hard disk on which you are installing the Linux operating system Size MB 100 Additional Size Options Fixed size Click the Force to be a primary partition check box 16 Click OK You are returned to the Disk Setup page 17 Click New again 18 Create the swap partition as follows Mount Point Leave blank File System Type swap Allowable Drives Select the hard disk on which you are installing the Linux operating system Size MB Refer to Table 3 below Additional Size Options Fixed size Click the Force to be a primary partition check box Table 3 Physical volume sizing boot and swap Logical physical drive Partition Recommended size sda or had boot 100 MB RAM Swap space swap Less than 1 GB 2 times the size of RAM 1 GB to 2 GB 1 5 times the size of RAM 2 GB to 8 GB Equal to the size of RAM More than 8 GB 0 75 times the size of RAM 19 Click OK You are returned to the
40. 20 If you are unable to connect to the Picture Perfect database 121 Configuring CARMA for a Picture Perfect redundant system 122 Turning on verbose mode 122 Turning on error logging 122 Changing the sweeper schedule 123 Changing the parameters supplied during installation 124 Backing up the database 126 Restoring the database 126 Verifying the daily import 127 Viewing system information 128 Access Search Feature 129 SYNC DATA Feature 134 Technical Support 136 Useful Web resources 137 Red Hat Inc 138 PHP Website 138 Apache Website 138 Apache SSL Website 138 O Reilly Website 138 MySQL website 138 Using the VI editor 139 Overview 140 Editing the etc hosts file 141 Glossary 143 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 1 Using this manual Summary This chapter covers the following topics e Who Should Read This Manual e Related Documentation e Terminology e Notational and Typographical Conventions Content Purpose 2 Who should read this manual 2 Related documentation 2 Terminology 3 Click 3 Select 3 Press 3 Command 3 Notational and typographical conventions 4 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 1 Using this manual Purpose This manual provides instructions for installation of the Card Access Report Management Application CARMA initial setup and configuration It
41. 3 08 59 18 setae SECURITY CLST Alarm Active MICRO 02 2 2005 M3 3 MICRO 109 08 59 19 ene SECURITY CLST Alarm Active MICRO 02 9 2005 02 9 2005 C0001 VALID CARD pe Bni mage PLACED harish Alarm 03 59 36 08 59 48 PLAKED READ aa Sial PRA MICRO ana PLACED na E Alarm Active OFFLINE MICRO 027 2005 aes PLACED 0008 VALID CARD SAIE erile Alarm Active OFFLINE MICRO 02 9 2005 PLACED sel MEL GAIB Alarm Active EL OFFLINE MICRO pee PLACED een EN GAB Alarm Active Kat OFFLINE MICRO 02 9 2005 o2 9 2005 C0004 VALID CARD 03 59 37 08 59 49 ea READ harish Alarm To navigate the generated report page 1 The number of records that particular report contains is listed at the top of that report If a report has multiple pages you can move to the next page in the report by clicking Next 2 Click End to move to the last page of the report Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 87 Chapter 5 Getting started 3 Click Back to return to the query page that you used to create the report 4 Click Home to return to the CARMA main page To print any of the above reports Note The Print button is enabled only if the number of records is greater than 0 and less than 10000 1 Create the report and when the report displays go to the top of the page on the right side and click Print The report is formatted so that all returned rows from the qu
42. Add Schedule To schedule a recurring report 1 Enter the desired search criteria for the report and instead of Create Report click Schedule Report The Schedule Recurring Reports page will appear 2 Select the schedule day and schedule time that you want to send the report to selected operators 3 Select the number of days that the report covers For example if you want data for the past 24 hours select 1 and if you want data for the past week select 7 The maximum number of days from which to include data is 365 4 Goto the Send Report To section and select a list of operators to whom you want to send reports Holding down the CTRL key while clicking on submenu items allows multiple selections within that submenu as well as the ability to deselect an item Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 99 Chapter 5 Getting started 5 Enter the report title in the TITLE section and then click Add Schedule to add this schedule Click Clear button to remove the selections Note A scheduled report cannot be saved if The title is left blank e Another scheduled report with the same title has been created by the same login e Date option is selected Operator history report page Figure 29 Operator History Report HOME lt lt BACK 1 SAVE Y PRINT E mail this tar HTML E mail TEXT E mail GO REPORT LIMITED BY TRANSACTION Te sa 30 RECORDS FOUND
43. Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide UTC Fire amp Security A United Technologies Company Copyright Disclaimer Trademarks and patents Intended use FCC compliance Certification and compliance Manufacturer Contact information 2010 UTC Fire amp Security All Rights Reserved This document may not be copied in whole or in part or otherwise reproduced without prior written consent from UTC Fire amp Security except where specifically permitted under US and international copyright law The information in this document is subject to change without notice UTC Fire amp Security assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact your local supplier or visit us online at utcfireandsecurity com This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names of individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental CARMA and Picture Perfect are trademarks of UTC Fire amp Security Other trade names used in this document may be trademarks or registered trademarks of the manufacture
44. Create Report Schedule Report To select the time zone in which the report data is to be displayed 1 96 Click ACTIVITY DATE Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started HOST ACTIVITY DATE HOST ACTIVITY DATE OPR ACTIVITY DATE UTC ACTIVITY DATE Select either HOST OPR or UTC to specify a context of either Host Operator or Coordinated Universal Time for the report data To search operator history for a specific time period 1 Use the list boxes next to Date and Time in the first section of this page entitled Activity Date Start by selecting the dates on which you want to generate the report by using the list box If you would like to narrow the search further enter specific times by using the list box You may then scroll to the bottom of the screen and click Create Report To search operator history by Employee ID or Login ID if you need a report on a certain operator 1 Enter the information you choose to use in the specified fields which is found in the second section of this page entitled Operator Information Scroll down to the bottom of the page and click Create Report This displays a complete operator history for that particular operator Narrow your search by using both of the above mentioned searches together To do this enter in the needed information under Activity Date and Operator Informatio
45. DK being installed along with Informix database server version 9 x required to be run as user informix yes or no no Enter no and then press Enter to continue Messages similar to the following display Installation Script Installation Script Reguirements A user informix and a group informix must be known to the system The product source files must have been loaded by user root This installation procedure must be run by user root You must also set INFORMIXDIR to where you would like to install the product on and make INFORMIXDIR as your current working directory This script will change the owner group and mode of many of the files of this package in this directory BM Informix Client SDK Version 2 81 UC3 Copyright C 1991 2003 IBM WARNING This software and its authorized use and number of users are subject to the applicable license agreement with IBM f the number of users exceeds the licensed Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 35 Chapter 3 Installation and removal number the excess users may be prevented from using the software UNAUTHORIZED USE OR COPYING MAY SUBJECT YOU AND YOUR COMPANY TO SEVERE CIVIL AND CRIMINAL LIABILITIES
46. Disk Setup page 20 Click New again Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 21 Chapter 3 Installation and removal 21 Create the rootvg volume group as follows e Mount Point Leave blank File System Type physical volume LVM e Allowable Drives The hard disk on which you are installing the Linux operating system e Size MB Leave the default value e Additional Size Options Fill to maximum allowable size 22 Click OK You are returned to the Disk Setup page 23 Click LVM The Make LVM Volume Group page opens Create the rootvg volume group as follows e Volume Group Name Rename it to rootvg must be spelled exactly as shown in lower case e Physical Extent 32 MB e Physical Volumes to Use Select the hard disk on which you are installing the Linux operating system Note LVM is a method of allocating hard drive space into logical volumes that can be easily resized instead of partitions With LVM the hard drive or set of hard drives is allocated to one or more physical volumes Since a physical volume can not span over more than one drive to span over more than one drive create one or more physical volumes per drive The logical volume group is divided into logical volumes which are assigned mount points such as home and and file system types such as ext3 When partitions reach their full capacity free space from the logical volume group can be ad
47. EADER STATUS DEPARTMENT READER AREA CATEGORY Hayek tarne 157384021820 Permanent ACTIVE Unknown ILII 1 00 none selected none selected new og The report columns can be sorted by double clicking on the column heading Next If the report contains multiple pages use the Next button to move to the next page End If the report contains multiple pages use the End button to move to the end of the report Home Click Home to return to the CARMA home page Back Click Back to return to the query page that you used to create the report Save Click Save to open the File Download dialog box Click Open to open the report or click Save to save the report If you are using Microsoft Excel the file is saved as a Microsoft Excel file After the Excel file is saved you will need to convert the Badge ID column to a real number format instead of the scientific 132 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Appendix A Advanced configuration number format to which it defaults This is pipe delimited text and to save it into txt file format enter abc txt as the filename after clicking on Save Print Click Print to open the Access Report print dialog box Click Print to print the report The report is formatted so that all returned rows from the query appear on a single page Note The Print button is enabled only if the number of records is greater than 0 and less than 10000
48. EN bdgmgr xl FAILOVER C Graph c Graph Cc Graph Logical State I alarm I Reset I Tamper OPTIONS etc To save this search give it a name NN Graph the records on a Select One z Graph only records where the count is greater than Title of report Clear Create Report Schedule Report To select the time zone in which the report data is to be displayed 1 Click DEV ALARM EVENT DATE DEV ALARM EVENT DATE DEY ALARM EYENT DATE HOST ALARM EYENT DATE UTC ALARM EVENT DATE 82 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started 2 Select either Dev HOST or UTC to specify a context of either Device Host or Coordinated Universal Time for the report data To retrieve alarm information 1 Choose the specific dates and or times for which you would like to generate a report from the first section of this page entitled Alarm Event Date 2 Use the list boxes in this section Scroll down to the bottom of the page and click Create Report To narrow the search further 1 Note the second section entitled Card Access System Specifics where you will find the headings Input Group Alarm Input and Logical State Then 2 Make selections under the Input Group Alarm Input and Logical State sections to limit your search to include those specific options 3 Choose your selections from these headings b
49. ENT FACILITY READER T TYPE C0464 3 3025 Reader 02 7 2005 03 42 35 Kasi HK 154272051818 ACTIVE Unknown GLOBAL SERVER offline ROOM OUT C0464 A 3025 Reader 02 7 2005 03 42 38 Kasi HK 154272051818 ACTIVE Unknown GLOBAL SERVER Offline ROOM OUT C0464 s 3025 Reader 02 7 2005 03 42 40 Kasi HK 154272051818 ACTIVE Unknown GLOBAL SERVER Offline ROOM OUT C0464 alias Reader 02 7 2005 03 42 42 Kasi HK 154272051818 ACTIVE Unknown GLOBAL SERVER fine ROOM OUT HK Reader 02 10 2005 03 45 31 Kasi HK 154272051818 ACTIVE Unknown GLOBAL READER 1 fine 1 view sql 78 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started To navigate the generated report page 1 2 3 4 The number of records that particular report contains is listed at the top of that report If a report has multiple pages you can move to the next page in the report by clicking Next Click End to move to the last page of the report Click Back to return to the query page that you used to create the report Click Home to return to the CARMA main page To print any of the above reports Note The Print button is enabled only if the number of records is greater than 0 and less than 10000 1 Create the report and when the report displays go to the top of the page on the right side and click Print The report is formatted so that all returned rows from the query appea
50. F 61 3 9239 1299 Canada T 800 267 6317 F 613 737 5517 Europe T 32 2 725 11 20 F 32 2 721 40 47 Latin America T 561 998 6100 F 561 994 6572 utcfireandsecurity com UTC Fire amp Security 9 Farm Springs Road Farmington CT 06034 4065 136 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Appendix B Useful Web resources Summary This chapter provides information on using the VI editor a standard full screen editor used with UNIX systems Content Red Hat Inc 138 PHP Website 138 Apache Website 138 Apache SSL Website 138 O Reilly Website 138 MySQL website 138 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 137 Appendix B Useful Web resources Red Hat Inc http www redhat com Official Red Hat Linux website General information downloads support and documentation of Red Hat Linux PHP Website http www php net Official PHP website General information downloads documentation and developer information Apache Website http www apache org The Apache project website Apache SSL Website http www apache ssl org Secure Socket Layer version of Apache website O Reilly Website http www oreilly com The leading publishers of books on various including PHP Apache Linux MySOL etc MySOL website http www mysgl com 138 Card Access Report Management Application CARMA 4 5 f
51. Guide Chapter 1 Using this manual Terminology Click To click means to press and release a mouse button while the pointer is ona designated area of the screen in order to display a window or select an option The press and release makes a clicking sound The term double click means to press and release a mouse button twice in rapid succession Left click and right click mean to click the button on the left or right side of the mouse Select The word select indicates that you choose an item from the current menu submenu form or list box displayed on the screen Use the mouse or the cursor keys to select the item For example Select Devices then Terminals The statement above tells you to select a certain submenu Devices and then to select a certain form Terminals from that submenu If you make the selections with a mouse you will point to the Devices icon and click the left mouse button When the submenu icons appear you will point and double click the Terminals icon to select this form If you make the selections with a keyboard you will use the cursor keys instead of a mouse pointer and the Enter key instead of the left mouse button Press The phrase press the button means to use the mouse or the keyboard to press a designated button on the screen To press a button with the mouse point then click the left button To press a button with the keyboard use the TAB key an
52. HIS AGREEMENT IF YOU ARE ACCEPTING THESE TERMS ON BEHALF OF ANOTHER PERSON OR A COMPANY OR OTHER LEGAL ENTITY YOU REPRESENT AND WARRANT THAT YOU HAVE FULL AUTHORITY TO BIND THAT PERSON COMPANY OR LEGAL ENTITY TO THESE TERMS IF YOU DO NOT AGREE TO THESE TERMS Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal DO NOT DOWNLOAD INSTALL COPY ACCESS OR USE THE PROGRAM AND PROMPTLY RETURN THE PROGRAM AND PROOF OF ENTITLEMENT TO THE PARTY Press Enter to continue viewing the license agreement or Enter 1 to accept the agreement 2 to decline it or 99 to go back to the previous screen 3 Print 17 Enter 1 to accept the agreement and then press Enter Messages similar to the following display Press 1 for Next 2 for Previous 3 to Cancel or 4 to Redisplay 1 1 18 The default selection is 1 Press Enter to continue Messages similar to the following display BM Informix Client SDK Version 3 50 Install Location Please specify a directory or press Enter to accept the default directory Directory Name opt informix ENTER 19 Press Enter to accept the default Messages similar to the following display Press 1 for Next 2 for Previous 3 to Cancel or 4 to Redisplay 1 1 20 The defau
53. Perfect Administration Guide Chapter 6 Secure socket layer In order to obtain a Certificate from a CA you will need to provide the CA with the following e Proof of organization name e Proof of right to use domain name e Letter of Authorization The Certificate Signing Request CSR Proof of organization name Companies Corporations Incorporations You will need a copy of your official company registration documents or certificate of incorporation in your state or country CAs are generally very strict about this and will not waive these requirements Partnerships You should be registered with national state or local authorities You will need to provide a copy of some form of verifiable proof of the partnership name Proprietorships and DBAs If you are a sole proprietor or DBA Doing Business As you will need a copy of your DBA registration papers for local levies and taxes Any official correspondence indicating your right to use the name given on your request will generally be sufficient as long as the CA can verify it with the relevant authority Proof of right to use domain name Generally you will not need proof if your domain is registered to your company exactly as it is in your CSR If you will not be using the CARMA server on the Internet you probably will not need this If your domain is registered to a person the CA will generally require a letter authorizing your organization to use the domain for bu
54. Picture Perfect host must have a static IP address It does not work with DHCP e Make sure to uncheck the option Configure using DHCP before proceeding e Leave Activate on boot checked 29 Provide the necessary information to configure your IP Address and Hostname for this Picture Perfect server If you do not know what this should be then please consult your Network Administrator 30 Click OK You are returned to the Network Configuration screen Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 15 Chapter 3 Installation and removal Figure 5 Network Configuration Online Help Network Configuration Any network devices you have on the system will be automatically detected by the installation program and shown in the Network Devices list To configure the network device first select the device and then click Edit In the Edit Interface screen you can choose to have the IP and Netmask information configured by DHCP or you can enter it manually You can also choose to make the device active at boottime If you do not have DHCP client access or are unsure as to what arab gi Ia 7 AA y we redhat Network Configuration Network Devices eth0 DHCP Hostname Set the hostname automatically via DHCP manually Miscellaneous Settings Gateway Primary DNS Secondary DNS 172 Tertiary DN
55. Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q A Qa Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Installing directory s lc11 no_no 48 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide directory directory directory directory directory directory directory directory 5 n ct w e Q Q Q Q Q Q Q Q Q directory Installing directory BM Informix Product Installation Directory Chapter 3 Installation and removal gls lcll os gls 1c11 pl pl gls lcl1 pt br gls lell pr pt gls lcl1 ru ru gls lc11 sk sk gls lc1l1 sv se gIs leli th th gls lc1l1 zh cn gls 1 1 zh tw Gls opt informix Performing root portion of installation of Gls Installing direct Installing direct Installing direct Installing direct BM Informix Product Installation Directory tory etc tory msg Installation of Gls complete tory msg en_us tory msg en_us 0333 messages opt informix Performing root portion of installation of messages Installation of messages complete The InstallShield Wizard has successfully installed IBM Informix Client SDK Version 3 50 Choose Finish to exit the wizard Press 3 to Finish or 4 to Redisplay 3 3 24 The default
56. Report click Schedule Report The Schedule Recurring Reports page will appear 2 Select the schedule day and schedule time that you want to send the report to selected operators Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 77 Chapter 5 Getting started 3 Select the number of days that the report covers For example if you want data for the past 24 hours select 1 and if you want data for the past week select 7 The maximum number of days from which to include data is 365 4 Go to the Send Report To section and select a list of operators to whom you want to send reports Holding down the CTRL key while clicking on submenu items allows multiple selections within that submenu as well as the ability to deselect an item 5 Enter the report title in the TITLE section and then click Add Schedule to add this schedule Click Clear button to remove the selections Note A scheduled report cannot be saved if e Any graph options are selected e The title is left blank e Another scheduled report with the same title has been created by the same login e The Date option is selected Badge event report page Figure 19 Badge Event Report E mail this eal HTML E mail TEXT E mail SO REPORT LIMITED BY LAST NAME TRANSACTION TYPE f S RECORDS FOUND PAGE 1 OF 1 DEV DATE TIME L NAME F NAME BADGE ID __ EMP ID STATUS DEPARTM
57. S 31 Under Hostname Set the hostname select manually Type the host name Caution Do not leave this field blank It must be set to an alphanumeric value before Picture Perfect is installed Keep the following in mind e Use lowercase a through z and or 0 through 9 Do NOT use UPPERCASE e Use the simple machine name such as pphost1 not the fully qualified name The host name may not be more than 16 characters in length Do not use host names containing the dash character Informix does not recognize this as a valid character and will prevent the database from starting e Do not use host names containing the underscore character _ This is not a valid character in the web server running on the Picture Perfect host 16 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal 32 Under Miscellaneous Settings configure the Gateway and the Primary DNS if applicable Note If you fail to provide a Primary DNS an error message displays Depending on your network environment this could cause future problems If you do not know what the Primary DNS should be consult your Network Administrator 33 When you are ready click Next The Firewall Configuration dialog box is displayed 34 Select the No Firewall option button 35 Select Disabled for SELinux 36 Click Next The Additional Language Support dialog box is displaye
58. TCP IP protocol route messages based on the IP address of the destination The format of an IP address is a 32 bit numeric address written as four numbers separated by periods Each number can be zero to 255 For example 1 160 10 240 could be an IP address Within an isolated network you can assign IP addresses at random as long as each one is unique However connecting a private network to the Internet requires using registered IP addresses called Internet addresses to avoid duplicates Linux Linux often pronounced LIH nuhks with a short is a UNIX like operating system that was designed to provide personal computer users a free or very low cost operating system comparable to traditional and usually more expensive UNIX systems Linux has a reputation as a very efficient and fast performing system Linux is a remarkably complete operating system including a graphical user interface an X Window System TCP IP the Emacs editor and other components usually found in a comprehensive UNIX system Linux is publicly open and extendible by contributors Because it conforms to the Portable Operating System Interface standard user and programming interfaces developers can write programs that can be ported to other operating systems RAID Server Redundant array of independent disks originally redundant array of inexpensive disks is a way of storing the same data in different places thus redundantly on multiple hard disks By placing data
59. VM PV of If you are manually partitioning kl gt C Hide RAID device LVM Volume Group members Hide Help 9 Release Notes YG Back Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 11 Chapter 3 Installation and removal 8 It is necessary to configure logical volumes on the hard drive that you are using for the Linux installation Select the hard drive displayed in the list and then click New The Add Partition dialog box displays 9 Complete the form as follows Mount Point boot File System Type ext3 Allowable Drives The hard disk on which you are installing the Linux Operating System OS Size MB 100 Additional Size Options Fixed size 10 Click OK You are returned to the Disk Setup screen 11 Click New again 12 Complete the form as follows Mount Point Leave blank File System Type swap Allowable Drives The hard disk on which you are installing the Linux OS Size MB The amount of swap space should be twice the amount of RAM in your system For example if you have 512 MB of RAM you should allocate 1024 MB of swap space Additional Size Options Fixed size 13 Click OK You are returned to the Disk Setup screen 14 Click New again 15 Complete the form as follows Mount Point Leave blank File System Type Physical Volume Allowable Drives The hard disk on which you are installing the Linux OS S
60. _histmp badge_history badge_historytmp Note For redundant configurations the flag REDUNDANT should always be 1 Otherwise data will be imported from both Primary and Backup Servers As of CARMA version 4 5 a message similar to the following is displayed to indicate completion of the sync process Updating history_counter table Updated history_counter table Sync Start time was Sat Nov 20 16 14 41 2010 Data Sync took 0 0666667 minutes Updating history counter took 0 0166667 minutes Total Sync Time 0 0833333 minutes 134 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Appendix A Advanced configuration SYNC DATA feature The following flags in carma conf are related to the import or SYNC features in CARMA IMPORT_DATA 1 If flag IMPORT_DATA is 1 the data will be imported from Picture Perfect using existing logic If the flag is 0 then the data will not be imported SYNC_HISTORY 1 If flag SYNC_HISTORY is 1 CARMA will compare records of last n days configured by the DAYS_TO_SYNC parameter with Picture Perfect to find and insert missing records DAYS TO SYNC 200 If flag DAYS TO SYNC is 200 CARMA will check the history imported in the last 200 days if the flag IMPORT_DATA is set to 1 For comparison CARMA checks the counts of records for that date If a discrepancy is found it checks the records that are missing in CARMA
61. agement Application CARMA 4 5 for Picture Perfect Administration Guide Appendix A Advanced configuration Verifying the daily import To check that the daily import was successful 1 Type cd tmp cat carma log Messages similar to the following will be displayed root carma tmp cat carma log We re gt 1 52 for plevel Start time was Thu Mar 7 04 02 02 2002 Data Transfer took 8 73333 minutes That s 67 records second Indexing Took 3 3 minutes Total Time 12 0333 minutes Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 127 Appendix A Advanced configuration Viewing system information To view CARMA server statistics 1 Point your browser to http lt CARMA server name phpSyslnfo index php Figure 35 System Information System Information redmoon 3 112 71 46 System Vital Hardware Information Processors 1 Model Pentium III Coppermine Chip MHz 927 17 MHz Cache Size 256 KB SystemBogomips 1848 11 PCI Devices Intel Corp 82557 8 9 Ethernet Pro 100 Cannonical Hostname redmoon ListeningIP 3 112 71 46 Kernel Version 2421 4EL Uptime 16 days 4 hours 48 minutes Current Users 5 Load Averages 0 00 0 00 0 00 ATI Technologies Inc Rage XL ServerWorks OSB4 IDE Controller Network Usage Adaptec AIC 7899P U160 m navies heran Sent Adaptec AIC 7399P U160 m 2 i IS 299 MB 299 MB IDE Devices hda TEAC CD ROM CD 224E Capacit
62. al 47 Select the following packages e Desktops X Window System GNOME Desktop Environment e Applications Editors e Servers Legacy Network Server Click Details select Telnet Server e Development Development Tools X Software Development Legacy Software Development e System Administration Tools Printing Support 48 Click Next to accept the Package Group Selections The About to Install dialog box displays including a list of the media required for installation of the selected packages Note If for some reason you would rather not continue with the installation process this is your last opportunity to safely cancel the process and reboot your machine Once you press the Next button partitions will be written and packages will be installed If you wish to abort the installation you should reboot now before any existing information on any hard drive is rewritten To cancel this installation process press your computer s Reset button or use the Control Alt Delete key combination to restart your machine 49 Click Continue to proceed The installation wizard proceeds to install your system This may take a while You should now see a screen preparing you for the installation of Red Hat Linux For your reference a complete log of your installation can be found in root install log once you reboot your system When you are done the Congratulations dialog box displays 50 Click Reboot and allow the system to reboot No
63. alled Running version is php 4 3 9 3 22 9 libc client 2002e 14 installe client 2002e 14 php imap installed Running v 3s 22 29 php ldap installed Running v Be 2209 perl DBI installed Running v mysql installed Running vers mysgl devel installed Runnin 4 1 22 2 e14 mysglclient10 installed Runn mysglclient10 3 23 58 4 RHEL4 mysglclient10 devel installed mysglclient10 deve1 3 23 58 4 mysgl bench installed Runnin 4 1 22 2 e14 mysql server installed Runni 4 1 22 2 e14 d Running version is libc ersion is php imap 4 3 9 ersion is php ldap 4 3 9 DBI 1 40 9 ersion is perl ion is mysql 4 1 22 2 e14 g version is mysgl devel ing version is 1 Running version is RHEL4 1 g version is mysgl bench ng version is mysgql server Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 13 Chapter 3 Installation and removal php mysgl installed Running version is php mysql 4 3 9 352229 gd installed Running version is gd 2 0 28 5 4EB e14 6 1 php gd installed Running version is php gd 4 3 9 3 22 9 Press Ctrl c to exit or Press the Enter key to continue Installing Informix Client SDK Please follow the instructions from the manual Extracting files this may take some time Is ClientS
64. amp Security application software product which includes computer software and may include associated media printed materials and online or electronic documentation SOFTWARE PRODUCT By installing copying or otherwise using the SOFTWARE PRODUCT you agree to be bound by the terms of this EULA If you do not agree to the terms of this EULA do not install or use the SOFTWARE PRODUCT SOFTWARE PRODUCT LICENSE The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE PRODUCT is licensed not sold 1 GRANT OF LICENSE This EULA grants you the following rights Applications Software You may install and use one copy of the SOFTWARE PRODUCT or any prior version for the same operating system ona single computer Enter 1 to continue viewing the license agreement or Enter 2 to accept the agreement 3 to decline it 9 Enter 2 and then press Enter to continue Messages similar to the following display Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 41 Chapter 3 Installation and removal Installation starting for Red Hat Enterprise Linux Server release 5 3 NOTE CARMA requires certain packages to be installed from Linux Media 1 Install required packages from Red
65. arch allows you to obtain information regarding which doors a specific badge has opened within a certain time period For example you could use this feature to generate a report of the doors on which an employee s badge was used from January 1 2000 through March 12 2000 This function can be accessed by choosing Badge Event History from the main page of CARMA Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 73 Chapter 5 Getting started Figure 17 Badge Event History Search Badge Event History Search There are 726 349 badge events in the database The daily average is 22698 41 there were 726349 entries in 32 00 days DEV BADGE EVENT DATE gt Date l Time l BEGINNING fo 31 z 2007 x THROUGH fio 31 z 2007 x BADGE HOLDER INFORMATION BEGINNING i4 z 07 7 THROUGH E si 07 z Badge ID PA Employee ID PA CARD ACCESS SYSTEM SPECIFICS Department Facility Test Department 1 Test Department 2 Unknown Graph Area 156 1 01 156 AREA 158 01 00Area 158 03 01Area 158 03 01 READER 158AREA AREA C Graph C Graph OPTIONS etc ALL CATEGORIES Category X Category Y Category Z NO ACCESS use wsched only C Graph Transaction Type Valid Reader Unknown Reader Offline Reader Type Unknown Area Unknown Area Offline xl SUSPENDED E Expired Graph
66. as compared to Picture Perfect and then retrieves those records The IMPORT_DATA and SYNC_HISTORY flags can be 1 at same time to import and check data daily The IMPORT_DATA and SYNC_HISTORY flags can be 1 at same time to import and check data daily In this configuration it is advisable to keep DAYS_TO_SYNC as a small number such as 1 5 to avoid processing overhead on a daily basis In case the transaction per day is huge DAYS_TO_SYNC should be made even smaller For doing sync on a large number of dates or high transaction systems the SYNC_HISTORY flag can also be set to 1 on a periodic basis to compare the data between CARMA and Picture Perfect and to avoid daily processing overhead The IMPORT_DATA flag can be set to 0 to avoid any import during such huge SYNC operations Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 135 Appendix A Advanced configuration Technical Support Contacting technical support For assistance installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided If you still have questions you may contact presales and technical support Note Be ready at the equipment before calling for technical support You can reach technical support by phone 8 a m to 7 pm EST Monday through Friday North America 888 437 3287 Asia T 852 2907 8108 F 852 2142 5063 Australia T 61 3 9239 1200
67. ated From here you can edit another existing user by following the same steps You can also enter information for a new user on the Create Edit Users page Rather than displaying an existing user with the list box start entering the new user s information under Badge Holder Information and Report System Privileges The password entered in under the Badge Holder Information section must be eight characters long You can limit the records an operator can view by either department or facility To view more than one department or facility you must hold down the SHIFT key when making additional selections After you are done entering in all appropriate information click Commit Changes at the bottom of the page The next screen confirms that you have entered in the information correctly If at any time you have made an error while entering information and would like to clear the screen click Clear at the bottom of the page and the information you have entered is cleared Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 105 Chapter 5 Getting started To obtain help with selected sections 1 Note at the top of the right side of the Create Edit Users page the s question marks next to each section Click the and a window displays information pertaining to the selected section Click Close to close this window at the bottom of the window or the x in the upper right side of the win
68. ccess Search Feature 129 Description of Access Search features 129 SYNC DATA Feature 134 Logic of Data Import 134 SYNC DATA feature 135 Technical Support 136 Contacting technical support 136 118 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Appendix A Advanced configuration Introduction This appendix contains a collection of application notes outlining various procedures that may be useful to the CARMA system administrator in troubleshooting and or making advanced configuration changes It is intended for individuals who have prior UNIX Systems Administration experience All others should call UTC Fire amp Security technical support for assistance Shutting down and rebooting the CARMA server To shut down and reboot the CARMA server 1 Log on as root and then type reboot Enter To shut down the computer so it can be powered off 1 Log on as root and then type halt Enter Verifying that mySQL is running To verify that mySQL is running 1 Log on as root and then type mysyqladmin proc status Enter Messages similar to the following will be displayed on your screen mysqladmin proc status Id User Host db Command Time State Info 13 root localhost Query 0 showprocesslist Uptime 143331 Threads 1 Questions 72715 Slow queries 12 Opens 352 Flush tables 5 Open tables 3 Queries per second avg 0 507 Card Access Report Management Application
69. cfireandsecurity com Content Chapter 1 Using this manual 1 Purpose 2 Who should read this manual 2 Related documentation 2 Terminology 3 Notational and typographical conventions 4 Chapter 2 System overview 5 Introduction 6 System requirements 7 Server requirements 7 Firewalls 8 Chapter 3 Installation and removal 9 Introduction 10 Installing Red Hat Linux 4 Upgrade 7 10 Installing Red Hat Linux 5 3 20 Installing CARMA 27 Removing CARMA 58 Chapter 4 Upgrading CARMA from a previous version 59 Introduction 60 Back up your existing CARMA 4 0 database 60 Install RedHat Enterprise Linux on your CARMA server 61 Install CARMA 4 5 61 Restore your CARMA 4 0 database 61 Run the CARMA Database Upgrade Utility 62 Chapter 5 Getting started 67 Logging on 68 Logging off 69 Main menus and submenus 69 Badge event history 73 Alarm event history 81 Personnel records 89 Operator history 96 Monitor hosts and micros 102 System administration 104 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 6 Secure socket layer 111 Appendix A Appendix B Appendix C Introduction 112 Obtaining a certificate for the CARMA server 112 Generating the CSR and installing the certificate 114 Advanced configuration 117 Introduction 119 Shutting down and rebooting the CARMA server 119 Verifying that mySQL is running 119 Resetting the CARMA database 120 Manually running the Sweeper program 1
70. ct Database Password lt password gt Picture Perfect Database Port 1960 Are these correct y n n 19 The default selection is n Enter y and then press Enter to continue 38 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Picture Perfect 4 5 Chapter 3 Installation and removal 20 Enter a valid Picture Perfect database username ppadmin ppadmin Press Enter 21 Enter the Picture Perfect database username s password ppadmin ppadmin Press Enter 22 Enter the Picture Perfect database port 9088 9088 Press Enter Picture Perfect Hostname pphost Picture Perfect IP 3 ALP Al yl Ad Picture Perfect Database Username ppadmin Picture Perfect Database Password lt password gt Picture Perfect Database Port 9088 Are these correct y n n 23 The default selection is n Enter y and then press Enter to continue Messages similar to the following display Updating etc carma conf with new data Alias carma var www html carma Adding startup flags for httpd and mysgl re starting MySQL services Shutting down MySQL Starting MySOL NSTAL LATION COMPLETE NOTES You will need to run using CARMA which can administration page etc cron daily carm a manual database import before be done from the CARMA or by
71. cted Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 93 Chapter 5 Getting started Personnel report page Figure 26 Personnel Report lt lt BACK 1 a SAVE E PRINT E mail this to HTML E mail TEXT E mail GO REPORT LIMITED BY LAST NAME DEPAR AENT 1 RECORDS FOUND PAGE 1 OF 1 Sherman Bob 154176047717 11223355 Permanent ACTIVE CUSTOMER SUPPORT GLOBAL 10 17 2003 18 19 38 view sql To navigate the generated report page 1 The number of records that particular report contains is listed at the top of that report If a report has multiple pages you can move to the next page in the report by clicking Next 2 Click End to move to the last page of the report 3 Click Back to return to the query page that you used to create the report 4 Click Home to return to the CARMA main page To print any of the above reports Note The Print button is enabled only if the number of records is greater than 0 and less than 10000 1 Create the report and when the report displays go to the top of the page on the right side and click Print The report is formatted so that all returned rows from the query appear on a single page You may then sort the report by column headers as explained below 2 Click Print to send the report to your local printer 3 Click Back to return to the report page 94 Card Access Report Management Application CARMA
72. d 37 Click Proceed to close the warning The Additional Language Support dialog box is displayed 38 In the list box for the default language for this system choose English USA If you plan on installing CARMA in any other supported languages either now or in the future you should install the languages on your system now Otherwise the operating system will have to be re installed 39 Click Next The Time Zone dialog box is displayed 40 Select the appropriate time zone 41 If your time zone incorporates Daylight Savings Time select the check box titled System clock uses UTC Note If it is necessary to adjust the date time execute the dateconfig command after the Linux installation is complete 42 Click Next The Set Root Password dialog box is displayed 43 Specify a password for root and confirm it by typing it a second time The recommended length for the root password is greater than 12 characters at least two of which must be alpha and one special or numeric For example 2b 2bistheQ is a good choice for a password 44 Click Next to continue The Package Installation Defaults dialog box is displayed 45 If not already selected select the check box next to Customize the set of packages to be installed 46 Click Next to continue The Package Group Selection dialog box is displayed Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 17 Chapter 3 Installation and remov
73. d press Enter or Spacebar Command The word command indicates a command which would be typed as specified Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 3 Chapter 1 Using this manua Notational and typographical conventions This manual uses certain notational and typographical conventions to make it easier for you to identify important information Table 1 Notational and typographical conventions Item Example GUI labels Administration Menu Keys Enter Buttons OK Text you enter Micro 1 To reduce the confusion between similar numbers and letters namely the number 1 and the lowercase letter along with the number 0 and the letter O refer to the following list 1234567890 ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopaqrstuvwxyz Notes Notes convey information that emphasizes or supplements important points Cautions Cautions advise you of actions to take or to avoid in order to prevent the loss of data or damage to equipment Warnings Warnings alert you to precautions you should take or actions you should avoid in order to prevent physical injury or loss of life Operating system Linux Information for a Linux system 4 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 2 system overview Summary This chapter covers the following topics e System Requirements e Server Requirements e Firewall
74. date 7 media 2 Prerequisites already installed start CARMA installation 3 Cancel installation Please Select one choice 1 2 3 8 Enter 1 and then press Enter to continue Open another terminal and unmount CARMA media Insert Red Hat Enterprise Linux ES release 4 Update 7 media and mount it Select y after inserting the media Select n for cancel y n 9 Open another terminal window and then unmount the CARMA media by typing the following command umount media cdrom Enter 10 Remove the CARMA media and then insert the Red Hat Linux ES release 4 Update 7 media The media auto mounts Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 33 Chapter 3 Installation and removal 11 Go back to the original terminal window to continue After inserting the Red Hat Linux ES release 4 Update 7 media select y to continue and then press Enter 12 Enter the Red Hat Linux ES release 4 Update 7 media path by typing the following command 34 media cdrom Enter Messages similar to the following display Copying required packages Verifying or Installing Required Packages curl installed Running version is curl 7 12 1 11 e14 apr installed Running version is apr 0 9 4 24 9 apr util installed Running version is apr util 0 9 4 22 e14 httpd installed Running version is httpd 2 0 52 41 ent php inst
75. ded to the logical volume to increase the size of the partition When a new hard drive is added to the system it can be added to the logical volume group and the logical volumes that are the partitions can be expanded 24 Click Add to create necessary logical volumes 22 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal 25 The Make Logical Volume dialog box opens Create Logical Volumes LogVol00 through LogVol04 using the values listed in Table 4 below Table 4 Logical volume sizing Volume group Logical volume Enter mount point Size to enter MB for a 73 GB drive rootvg LogVol00 5 000 LogVol01 home 2 400 LogVol02 imp 2 400 LogVol03 usr 7 000 LogVol04 var 56 200 remaining space on disk 26 When you have finished defining your partitions click OK on the Make LVM Volume Group page to accept your settings You are returned to the Disk Setup page Click Next to continue 27 The GRUB Boot Loader Configuration page opens Accept the default settings and then click Next 28 The Network Configuration page opens Under Network Devices click Edit to set parameters for the network interface The Edit Interface dialog box opens Configure the Edit Interface dialog as follows Note The CARMA host must have a static IP address It does not work with DHCP e Select Enable IPv4 support check box Click Manual configuration and then en
76. dow To access the Search User Queries screen 1 106 Note the next button at the top of the System Administration page is User History reports Click this button to display a window entitled Search User Queries This report lists specific queries a user has requested during a certain time frame All SQL queries generated by users on the CARMA system are saved for at least 90 days and you can review those SQL queries using this report Choose the specific dates you want in the Date Query Was Run section You can also choose specific times in this same section if you would like to narrow the search down further In the second section on this page entitled User Who Ran the Query pick the CARMA user on which you would like to generate the report At the very bottom of the Search User Queries page is a box entitled Options etc Here you can choose whether you would like the report to list the badge events with the latest events first default or the earliest events first However if you would like the report to list the earliest events first click the arrow of the list box and choose Earliest Also found in this Options etc box is the option to delete logs older than 90 days To do this click Clicking Here A new page lists the number of logs found in the SQL Log History and the number of outdated rows that were found and deleted Click Back to return to the Search User Queries page If at any time you have made an error whil
77. dress 3 137 170 1 O Set MTU to o B O Set MRU t o H 4 X Cancel amp ox 4 Click Statically set IP addresses and complete the configuration fields with the reguired information 5 Click OK You are returned to the Network Configuration window Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 29 Chapter 3 Installation and removal Figure 9 DNS Tab File Profile Help B Pr B New Edit Copy Delete You may configure the system s hostname domain name servers and search domain Name servers are used to look up other hosts on the network Hostname localhost localdomain Primary DNS 172 16 52 28 Secondary DNS 172 16 52 27 Tertiary DNS DNS Search Path devel redhat com Click the DNS tab Enter your hostname DNS Domain Name Servers and DNS search path information Be very careful when entering this information as an incorrect hostname can render your GNOME desktop unusable 8 Click File gt Save Including a valid domain name Modify the etc hosts file to include a valid domain name for Sendmail If one is not available you may insert the name local com as a placeholder For more information on how to modify the etc hosts file see Appendix C Using the VI editor on page 139 For example 192 9 200 11 carma local com 30 Card Access Report Management Application CARMA 4 5 for Picture Perf
78. e product which includes computer software and may include associated media printed materials and online or electronic documentation SOFTWARE PRODUCT By installing copying or otherwise using the SOFTWARE PRODUCT you agree to be bound by the terms of this EULA If you do not agree to the terms of this EULA do not install or use the SOFTWARE PRODUCT SOFTWARE PRODUCT LICENSE The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties as well as other Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal intellectual property laws and treaties The SOFTWARE PRODUCT is licensed not sold 1 GRANT OF LICENSE This EULA grants you the following rights Applications Software You may install and use one copy of the SOFTWARE PRODUCT or any prior version for the same operating system ona single computer Enter 1 to continue viewing the license agreement or Enter 2 to accept the agreement 3 to decline it 7 Enter 2 and then press Enter to continue Messages similar to the following display Installation starting for Red Hat Enterprise Linux ES release 4 Update 7 NOTE CARMA requires certain packages to be installed from Linux Media 1 Install required packages from Red Hat Enterprise Linux ES release 4 Up
79. e and then click Next Note If you fail to provide a Primary DNS an error message dialog box opens Depending on your network environment this could cause future problems If you do not know what this should be consult your Network Administrator Click Continue on the error message dialog box 30 The Region Selection page opens Select the region corresponding to the 24 server location from the drop down menu Click the System clock uses UTC check box and then click Next Note Selecting three letter time zone designators EST PST CST etc cause a problem with daylight savings time Instead of using these designators the full America New York America San Francisco etc should be used Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 31 32 33 Chapter 3 Installation and removal If it is necessary to adjust the date and or time use the dateconfig command when the Linux installation is complete The Set Root Password page opens In the Root Password field enter a password minimum six characters for root In the Confirm field enter the password again and then click Next The Package Group Selection window opens Click Customize now to open the Package Selection page Select the following packages and then click Next Desktop Environments e GNOME Desktop Environment Applications e Editors Development e Development Tools e Legacy Software
80. e Physical Volumes to Use The name of the physical volume created in step 15 20 Click Add The Make Logical Volume dialog box displays 21 Create logical volumes using the values shown in Table 2 below After entering each logical volume click OK 22 You will be returned to the Make LVM Volume Group dialog box 23 Repeat step 21 through step 23 for each logical volume entry Note For ease of use as well as avoiding typographical errors when defining your mount points we suggest that you select the desired mount point names from the list provided To choose from the list click the down arrow to the right of the mount point definition field Table 2 Minimum file system sizes Mount point File system type Logical volume name 18 GB drive 36 GB drive ext3 LogVol00 1024 2048 home ext3 LogVol01 1024 2048 tmp ext3 LogVol02 1536 2048 usr ext3 LogVol03 6000 6000 var ext3 LogVol04 8000 23 856 remaining space on disk Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 13 Chapter 3 Installation and removal 24 When you are done defining your partitions click OK to accept your Make LVM Volume Group settings You are returned to the Disk Setup screen 25 Click Next to continue The Boot Loader Configuration dialog box will be displayed 26 Accept the default settings and then click Next to continue The Network Configuration dialog box is displayed Figure 3 N
81. e description The Access Search page is comprised of three sections Badge Holder Information Card Access System Specifics Options etc Clicking the opens a help dialog box with information related to the associated section 130 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Appendix A Advanced configuration Figure 37 Access Search page Access Search BADGE HOLDER INFORMATION FirstName Last Name Badem Employee ID CARD ACCESS SYSTEM SPECIFICS Reader C Area C Category L O Me 00 1 00 READER 12321 00 ALL CATEGORIES 133 100 AREA NO ACCESS use wisched c Badge Type Badge Status Contractor Permanent SUSPENDED Expired OPTIONS etc e To save this search give it a name e Title of report JAccess Report Clear Create Report BADGE HOLDER INFORMATION You can search by First Name Last Name Badge ID or Employee ID The fields are not case sensitive so uppercase and lowercase characters are treated the same Badge ID and Employee ID produce the most accurate results as there may be several different employees with the same first or last names For partial matches you must use the wildcard For example a search for GOOD will only return GOOD not GOODMAN or GOODNER but a search for GOOD will return all of the above matches Note The Badge Holder Information section ca
82. e entering information and would like to clear the screen click Clear at the bottom of the page and the information you have entered is cleared Click Create Report when the information you have entered is correct At the top of this report the number of records shown is listed You move through this report by clicking Next for the next page End for the end of the report Back for the previous page and Start for the beginning of the report Click the column header in the report to sort opposite of how the report is already sorted Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started For example if the report is sorted latest events first click Date and it will be resorted with the earliest events first Another example if you would like the report to be sorted in alphabetical order by name instead of sorting by date click the Name column To obtain help with selected sections 1 Note along the right side of the Search User Queries page the s question marks next to each section Click the and a window displays information pertaining to the selected section Click Close to close this window at the bottom of the window or the x in the upper right side of the window To access the Search System Logins screen 1 Note the next button at the top of the System Administration screen is USER HISTORY logins Click this button to display a page
83. e field Click Next to continue e If you have never registered choose Tell me why need to register and provide a Red Hat login A dialog box displays which allows you the option of registering at a later time If you provided your Red Hat login account information the Activate dialog box displays 57 Enter the subscription number in the appropriate field Otherwise select do not have a subscription number Click Next to continue The Additional CDs dialog box displays 58 There are no required add ons for CARMA 4 x Click Next to continue The Finish Setup dialog box displays 59 The set up for Red Hat Linux is now complete and you may proceed to Installing CARMA on page 27 Click Next to continue The Red Hat Login screen displays Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 19 Chapter 3 Installation and removal Installing Red Hat Linux 5 3 Note These instructions assume you are using an official copy of Red Hat Linux Enterprise 5 3 that was obtained from Red Hat Inc To install Red Hat Enterprise Linux 5 3 follow these steps 1 Insert the Red Hat Enterprise Linux 5 3 Operating System DVD and then boot the computer The boot prompt displays 2 At the boot prompt click Enter to proceed and wait for the process to load the basic operating system drivers 3 The CD Found dialog box opens press tab or use the right arrow key to select SKIP Press enter
84. e specified e mail address To obtain help with selected sections 1 Along the right side of the Badge Event History page the s question marks appear next to each section 2 Click the and a window displays information pertaining to the selected section 3 Click Close to close this window Alarm event history The Alarm Event History search allows you to retrieve information about all alarms that have occurred in a specific date range and or time frame You access this feature by clicking on Alarm Event History on the main page of CARMA Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 81 Chapter 5 Getting started Figure 21 Alarm Event History Search as Alarm Event History There are 530 161 alarm events in the database The daily average is 12049 11 there were 530161 alarms in 44 00 days DEV ALARM EVENT DATE E Date J Time l BEGINNING Ko BIE z 2007 BEGINNING 14 17 THROUGH 10 MIE z 2007 gt THROUGH 14 17 gt CARD ACCESS SYSTEM SPECIFICS Input Group 00 1 00 READER Alarm Facility X 00 1 00 DOOR DI 156 1 00 READER Alarm Facility Y 156 1 00 DOOR DI Alarm Facility Z 156 1 01 ALARM HISTORY OVERFLOW 1456 1 01 2 BADGE HISTORY OVERFLOW 158 01 00 DATABASE SPACE EXCEEDED 90 158 01 00 2 ALARM HISTORY OVERFLOW DISABLE FAILOVER 158 01 16 DOOR DI almmgr DOOR FORCED OPEN 158 03 01 DOOR DI BADGE HISTORY OVERFLOW DOOR HELD OP
85. e to clear the screen click Clear at the bottom of the page and the Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 107 Chapter 5 Getting started information you have entered is cleared Click Create Report when the information you have entered is correct 7 At the top of this report the number of records shown is listed You move through this report by clicking Next for the next page End for the end of the report Back for the previous page and Start for the beginning of the report 8 Click the column header in the report to sort opposite of how the report is already sorted For example if the report is sorted latest events first click Date and it will be resorted with the earliest events first Another example if you would like for the report to be sorted in alphabetical order by name instead of sorting by date click the Name column 9 On the report page you can sort the report by clicking the column headers Click a column header in the report to sort opposite of how the report is already sorted For example if the report is sorted latest events first click Date and it will be resorted with the earliest events first Click Date again and the report returns to being sorted with the latest events first Another example if you would like the report to be sorted in alphabetical order by name instead of sorting by date click the Name column and this will happen Click Date a
86. ect Administration Guide Chapter 3 Installation and removal To include a valid domain name for SendMail 1 2 Log on as root From the Red Hat Main Menu select Red Hat 4 0 System Settings gt Network Red Hat 5 3 System gt Administration gt Network From a terminal window type usr sbin system config network The Network Configuration window opens Select the Hosts tab from Network Configuration dialog box and add the appropriate entries For more information on how to modify the etc hosts file see Appendix C Using the VI editor on page 139 4 In the VI editor type root rhosts 5 Specify the name of the server that is hosting Picture Perfect For example 3 112 71 47 pictureperfecthost Installing the CARMA software on Red Hat Linux 4 Update 7 To install the CARMA software on Red Hat Linux 4 Update 7 1 2 Log on as root Right click on the desktop and then click Open Terminal A terminal window displays Insert the CARMA v4 5 Installation DVD into your server Wait for the DVD ROM LED to stop blinking before proceeding The DVD auto mounts Start the installation by typing the following cd root Enter ca media install sh Enter The installation program determines what packages are needed installs them and then installs the CARMA application Press Enter when instructed Messages similar to the following display Card Access Report Management Applicati
87. ed To graph your selections in the Card Access System Specifics section 1 Choose at least two of the selections under the same heading For example choose Active and Deleted You cannot graph more than one group of selections at a time For example if you choose to graph Active and Deleted under the Badge Status heading you cannot also graph selections under the Category heading Note The Card Access System Specifics should not be used on their own Instead it should be used in conjunction with either the Badge Holder Information section and or the Badge Event Date section It is used to further narrow these two types of searches 2 Click Graph under that group of selections 3 After you have made your selections click Graph Choose which type of graph you would like in the Options box at the bottom of the page Your graph options are Pie Line Column or Bar graph If you do not choose a type of graph to use the standard report format is generated instead If you have inadvertently chosen to graph selections you must scroll to the bottom of the page and click Clear to remove the graph button that you had selected To choose how you would like the report to list badge events Note at the bottom of the Badge Event History page is a box entitled Options etc e You may elect to give the report a name so that you can run the same report again later e If you previously chose to graph your report you may select the grap
88. ed Hat Linux is detected skip to step 7 10 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal 6 Select Perform a new Red Hat Linux installation to perform a full installation of the server and then click Next The Disk Partitioning Setup dialog box displays 7 Choose Manually partition with Disk Druid and then click Next The Disk Setup dialog box displays as shown in Figure 2 below Note If you are reinstalling an existing system e Remove LVM volume groups by selecting rootvg and then clicking Delete e Highlight any existing hard disk partitions for example dev sda and then click Delete Figure 2 Disk Setup Online Help Partitioning A Disk Setup Drive dev hda Geom 784 255 63 Model WDC AC26400B Choose where you would like hda2 hd E 5 a3 Red Hat Enterprise Linux to be nee MB 1019 MB installed If you do not know how to partition your system or if you New Edit Delete Reset RAID LVM need help with using the manual partitioning tools refer Cr Mount Point Size to the Red Hat Enterprise Linux RAID Volume YP MB Installation Guide Hard Drives v dev hda If you used automatic jdev hdal boot ext3 v 102 1 13 partitioning you can either dev hda3 swap 1020 655 784 accept the current partition settings click Next or modify the setup using the manual partitioning tool L
89. enabling verbose mode We re 4 5 for plevel Not redundant Installation and restore is now complete Proceed to Chapter 5 66 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started Summary This chapter covers the following topics e Logging in and out of CARMA e Main Menus and Submenus e Badge and Alarm Event History and Generated Reports e Personnel Records and Generated Reports e Operator History and Generated Reports e Monitor Hosts and Micros e System Administration Content Logging on 68 Logging off 69 Main menus and submenus 69 Changing your password 70 Deleting gueries 71 Deleting schedules 72 Customizing your window colors 73 Badge event history 73 Badge event report page 78 Alarm event history 81 Alarm event history report page 87 Personnel records 89 Personnel report page 94 Operator history 96 Operator history report page 100 Monitor hosts and micros 102 System administration 104 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 67 Chapter 5 Getting started Logging on The login procedure for CARMA is similar to any other Web site login Start up Internet Explorer and enter the URL of the CARMA host For example http carmahost carma The first parameter is the name of the CARMA host and the second is the name of the CARMA software Enter your Username and Password assigned b
90. ent as a zipped attachment 3 Click Go A report will be sent to the specified e mail address 88 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started To obtain help with selected sections 1 Along the right side of the Alarm Event History page the s question marks appear next to each section 2 Click the and a window displays information pertaining to the selected section 3 Click Close to close this window Personnel records The Personnel Records Search allows you to retrieve specific information about an employee s badge status type and usage To access this feature click Personnel Records on the main page of CARMA Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 89 Chapter 5 Getting started Figure 24 Personnel Search SAVED QUERIES Egil Go Personnel Search There are 16 badges in the database Last ACCESS DATE 7 Date L Time l BEGINNING fio MIE z 2007 gt BEGINNING IK 09 THROUGH fio BIE z 2007 THROUGH jn 09 gt BADGE HOLDER INFORMATION First Name Last Name Badge ID Employee ID click here for additional badge holder search parameters CARD ACCESS SYSTEM SPECIFICS Department Facility Badge Type Badge Status Test Department 1 Test Department 2 Unknown I Expi
91. ent immediately and if the recipient is not present it queues messages for later delivery UNIX UNIX sometimes spelled Unix is an operating system that originated at Bell Labs in 1969 as an interactive time sharing system In 1974 UNIX became the first operating system written in the C language UNIX has evolved as a kind of large freeware product with many extensions and new ideas provided in a variety of versions of UNIX by different companies universities and individuals Partly because it was not a proprietary operating system owned by any one of the leading computer companies and partly because it is written in a standard language and embraced many popular ideas UNIX became the first open or standard operating system that could be improved or enhanced by anyone Web Server A Web server is a program that using the client server model and the World Wide Web s Hypertext Transfer Protocol HTTP serves the files that form Web pages to Web users whose computers contain HTTP clients that forward their requests Every computer on the Internet that contains a Web site must have a Web server program X 509 The X 509 standard defines what information can go into a Certificate Authorities CA and describes how to write it down the data format All X 509 certificates contain version serial number signature algorithm identifier issuer name validity period and subject name XML XML Extensible Markup Language is a flexible
92. entioned searches together Enter the needed information under Date Time and Badge Holder Information and then scroll to the bottom of the page and click Create Report 4 You also have the option of choosing from the Card Access System Specifics In this area found in the third box on the Personnel Records page you can choose selections under Department Facility Badge Type and Badge Status to narrow your search A menu from which no selections have been made will not be applied to the search category For example if you do not select any of the entries under Department all options under Department are considered for the purpose of the search 5 Press the CTRL key while clicking on submenu items to allow for multiple selections within that submenu Note The Card Access System Specifics should not be used alone but instead should be used in conjunction with the Date Time section and or the Badge Holder Information section It is used to narrow these two types of searches down further To choose a certain number of days worth of badge inactivity for the report 1 Note at the very bottom of the Personnel Records page is a box entitled Options etc e You may elect to give the report a name so that you can run the same report again later e For example to see how many badges have not been used for the last 180 days enter 180 in the field You may further narrow this search by selecting items from Badge Status and or Badge Type
93. entitled Search System Logins You can review both successful and unsuccessful logins here All logins made to the CARMA system are logged for at least 90 days Choose a date and or time by using the list boxes in the first section of this page entitled Date Login Was Made Or Attempted Then click Create Report If you would also like to choose a specific CARMA User along with a date and or time on which to generate the report do this in the section entitled User Who Logged In You can also choose only successful or unsuccessful logins in this same section by clicking on one or the other in the box entitled Limit Search To If you do not choose either of these all logins successful and unsuccessful will show on the report At the very bottom of the Search System Logins page is a box entitled Options etc Here you can choose whether you would like the report to list the badge events with the latest events first default or the earliest events first However if you would like the report to list the earliest events first click the arrow of the list box and choose Earliest Also found in the Options etc box is the option to delete logs older than 90 days To do this click Clicking Here A new page lists the number of logs found in the SQL Log History and the number of outdated rows that were found and deleted Click Back to get to the Search System Logins page If at any time you have made an error while entering information and would lik
94. ersion Summary The following steps required to upgrade from CARMA 4 0 to CARMA 4 5 are included in this chapter Back up your existing CARMA 4 0 database Install RedHat Enterprise Linux on your CARMA server Install CARMA 4 5 Restore your CARMA 4 0 database Run the CARMA Database Upgrade Utility gir abe ow Is ae Content Introduction 60 Back up your existing CARMA 4 0 database 60 Install RedHat Enterprise Linux on your CARMA server 61 Install CARMA 4 5 61 Restore your CARMA 4 0 database 61 Run the CARMA Database Upgrade Utility 62 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 59 Chapter 4 Upgrading CARMA from a previous version Introduction If you are installing CARMA for the first time skip this chapter This new version of CARMA for Picture Perfect 4 5 supports filtering history data based on Time Zone context It also supports database partitioning by Facility In order to do so the system must have the same three date time contexts UTC Device and Host for each history record and it must be able to associate each history record with a Facility During the upgrade process the system will add a Facility to all existing badge history records The Facility used will be the Facility of the Badge associated with the transaction Database partitioning by Department is still supported as it was in previous releases so the new Facility field need not be used for pe
95. ersion is php pdo 5 1 6 23 e15 php mysgl installed Running version is php mysgl 5 1 6 23 e15 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 43 Chapter 3 Installation and removal gd installed Running version is gd 2 0 33 9 4 e15 1 1 php gd installed Running version is php gd 5 1 6 23 e15 Press Ctrl c to exit or Press the Enter key to continue 15 Press Enter to continue Messages similar to the following display Installing Informix Client SDK Please follow the instructions from the manual Extracting files this may take some time Initializing InstallShield Wizard Launching InstallShield Wizard Welcome to the InstallShield Wizard for IBM Informix Client SDK Version 3 50 The InstallShield Wizard will install BM Informix Client SDK Version 3 50 on your computer To continue choose Next BM Informix Client SDK Version 3 50 IBM Corporation http www ibm com Press 1 for Next 3 to Cancel or 4 to Redisplay 1 1 16 The default selection is 1 Press Enter to continue 44 Messages similar to the following display International License Agreement for Non Warranted Programs Part 1 General Terms BY DOWNLOADING INSTALLING COPYING ACCESSING OR USING THE PROGRAM YOU AGREE TO THE TERMS OF T
96. ery appear on a single page You may then sort the report by column headers as explained below 2 Click Print to send the report to your local printer 3 Click Back to return to the report page To save the reports Note The Save button is enabled only if the number of records is greater than 0 and less than 10000 1 Create the report and when the report displays go to the top of the page on the right side and click Save The report is saved as a text file and may be imported into a desktop application If you are using Microsoft Excel the file is imported as a Microsoft Excel spreadsheet 2 On the report page you can sort the report by clicking the column headers Click twice on a column header in the report to change the sort order For example if the report is sorted with the latest events first click Happened and it will be sorted with the earliest events first 3 Click Happened again and the report displays the latest events first 4 If you would like the report to be sorted in alphabetical order by name instead of sorting by date click the Alarm column Click Happened to sort the report by date order To e mail any of above reports 1 Create the report When the report is on the screen go to the top of the page on the right side and enter an e mail address in the E mail this to box 2 Select the HTML option to send e mail in HTML format or select TEXT to send in pipe delimited format The file will be s
97. etwork Configuration we ered Online Help Network Configuration Network Devices Network Configuration acne on soot Device irmnemasi etho DHCP Any network devices you have on the system will be automatically detected by the installation program and shown in the Network Devices list To configure the network Hostname device first select the device Set the hostname and then click Edit In the Edit automatically via DHCP Interface screen you can choose to have the IP and Netmask information configured by DHCP or you can enter it manually Miscellaneous Settings manually You can also choose ata F to make the device active at Primary DNS 172 16 boot time Secondary DNS 172 16 Tertiary DNS If you do not have DHCP client access or are unsure as to what gt 27 Click Edit to set parameters for the network interface The Edit Interface dialog box displays Note Make sure the Configure using DHCP checkbox is unchecked and the Activate on boot box is checked before proceeding 14 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal Figure 4 Edit Interface Edit Interface eth0 Configure ethO Lite On LNE100TX C Configure using DHCP Activate on boot IP Address 192 Jo 2 lo Netmask 255 255 255 Lo 58 Cancel YP OK 28 The
98. g down the CTRL key while clicking on submenu items allows multiple selections within that submenu as well as the ability to deselect an item Enter the report title in the TITLE section and then click Add Schedule to add this schedule Click Clear button to remove the selections Note A scheduled report cannot be saved if e Any graph options are selected e The title is left blank e Another scheduled report with the same title has been created by the same login e Date option is selected Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started Alarm event history report page Figure 23 Alarm Event History Report HOME Y lt lt BACK 1 SAVE PRINT Y Alarm Event Report E mail this to HTML E mail TEXT E mail GO REPORT LIMITED BY ALARM 466 RECORDS FOUND 7 DESCRIPTION LOGICAL STATE DEY DEY LOGICAL PROCESS HAPPENED RESPOND iali 5 SELUP EDO STATE _ STATE MICRO peated PLACED M2 6 MICRO 32 Alarm Active BEE OFFLINE MICRO Hata PLACED M2 12 MICRO 35 Alarm Active La OFFLINE MICRO Dera ana PLACED M2 1 MICRO 59 Alarm Active taai OFFLINE MICRO parevano PLACED M2 8 MICRO 66 Alarm Active Lai OFFLINE MICRO 02 2 2005 M3 1 MICRO 107 08 59 18 PACER SECURITY CLST Alarm Active ee P MICRO paei PLACED M2 7 MICRO 75 Alarm Active iaa OFFLINE Se MICRO 02 2 2005 M3 4 MICRO 10
99. h type e If you previously chose to graph your report you may elect to include only those records where the count is greater than a number of your choosing e You may also change or append the default report title when it is generated by changing the text in the Title of Report text box 76 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started Recurring reports Schedule reports allows you to create a report based on specific search criteria and then schedule the report to be sent to selected operators on a recurrent basis The scheduled report will automatically be sent to those operators every week on the scheduled day and time The reports are sent as a zipped html file attachment Figure 18 Schedule Recurring Reports TAE AEM admin_octi9_tiam z Schedule Recurring Reports SCHEDULE DETAILS Schedule Day Schedule Time Number Of Days Monday gt Hours 12 00 gt Days 001 Send Report To Operators admin admin admin Brown Jeo jeo123 Casty Amer amer123 Dubey Rajeev qwertyuiopasdfgh Hardanian Saeed saeed123 Jones John jahn123 Omidipour Raza raza123 raza imran imran123 root root root tester tester tester e Title of schedule Clear Add Schedule To schedule a recurring report 1 Enter the desired search criteria for the report and instead of Create
100. he Picture Perfect user that CARMA should use to connect to the Picture Perfect database without reinstalling CARMA 1 Edit the following files to reflect the Informix user identification informix username and password informix password that you wish to use etc carma conf see Example 1 opt informix etc sglhosts see Example 2 2 You will now need to change the user name that CARMA should use when authenticating real time status information 3 Log on to CARMA as the System Administrator Click System Administration then Configure and supply the updated information 4 Rerun the Picture Perfect host installation script as described in Installing CARMA on page 3 21 supplying the new user information when prompted 124 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Appendix A Advanced configuration Example 1 etc carma conf Figure 33 Example carma conf INFORMIX_SERVER cas i2 1linux INFORMI X_DBNAME proteus INFORMIX USERNAME informix INFORMIX_PASSWORD inf ormix MYSQL_USERNAME carma MYSQL_PASSWORD carma MYSQL_DBNAME carma TOP LEVEL TABLES category hadge type department facility facility operator facil ity prof ile host operator badgests xact desc imeaning field desc table desc SUB HOST TABLES micro area reader door alarm inputs badge input group terminal SPECIAL TABLES alarm history alarm historytmp operator his operator histmp hadge histo
101. he report and when the report displays click on the Badge ID of the user whose information and photo you wish to view A screen similar to the following will display Note If the Picture Perfect database is not accessible when this page is opened the Photo will not be displayed and an error message will be displayed 2 Click Back to return to the report page Figure 20 Badge ID Information and Photo Sherman Bob Badge ID 154176047717 addressi Yes aie 1234 Juli 1 0 11223355 ELEMENT Permanent el PTN all Active DI Eating CUSTOMER SUPPORT Facility Pre wert 03 12 2003 EPG mitre 10 17 2003 DFC ME Limit 10 17 2003 Iin Ka HI 10 42 01 EA IA A O1 5 01 ENG DOC ROOM User 1 User 2 User 3 User 4 User 5 User 6 User 7 User 8 User 9 User 10 User 11 User 12 User 13 User 14 User 15 User 16 User 17 User 18 User 19 User 20 User 21 User 22 000000000000 000000000 80 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started To e mail any of the above reports 1 Create the report When the report is on the screen go to the top of the page on the right side and enter an e mail address in the E mail this to box 2 Select the HTML option to send e mail in HTML format or select TEXT to send in pipe delimited format The file will be sent as a zipped attachment 3 Click Go A report will be sent to th
102. here the count is greater than a number of your choosing You may also change or append the default report title when it is generated by changing the text in the Title of Report text box To graph your selections in the Card Access System Specifics section 1 Choose at least two of the selections under the same heading For example choose Door Forced Open and Door Held Open You cannot graph more than one group of selections at a time For example if you choose to graph Door Forced Open Door Held Open and Invalid Badge under the Alarm heading you cannot also graph selections under the Input heading Click Graph under that group of selections 3 After you have made your selections click Graph Choose which type of graph you would like in the Options etc box at the bottom of the page Your graph options are Pie Line Column or Bar graph If you do not choose a type of graph to use the standard report format is generated instead If you have inadvertently chosen to graph selections you must scroll to the bottom of the page and click Clear to remove the graph button that you had selected Recurring reports Schedule reports allows you to create a report based on specific search criteria and then send the report to selected operators on a recurrent basis The scheduled report will automatically be sent to those operators every week on the scheduled day and time The reports are sent as a zipped html file attachment 84
103. hoose to use in the specified fields which are found in the Badge Holder Information section After entering the information scroll down to the bottom of the page and click Create Report This displays a complete badge event history for that particular badge You can also use both the Badge Event Date and the Badge Holder Information sections to narrow your search Enter the information needed in both sections and click Create Report at the bottom of the page You also have the option of choosing from the Card Access System Specifics In this area which is found in the third section on the Badge Event History search page you can choose selections under Department Facility Category Badge Status Area Reader and Transaction Type to narrow your search A menu from which no selections have been made will not be applied to the search category For example if you do not select any of the entries under Category all options under Category are considered for the purpose of the search Holding Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 75 Chapter 5 Getting started down the CTRL key while clicking on submenu items allows multiple selections within that submenu as well as the ability to deselect an item 5 If at any time you are entering information have made an error and would like to clear the screen click Clear at the bottom of the page and the information you have entered is clear
104. https instead of the standard http 116 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Appendix A Advanced configuration Summary This appendix covers the following topics e Shutting Down and Rebooting the CARMA server e Verifying that mySQL is Running e Resetting the CARMA Database e Manually Running the Sweeper Program e If You are Unable to Connect to the Picture Perfect Database e Turning on Verbose Mode e Turning on Error Logging e Changing the Sweeper Schedule e Changing Parameters Supplied During Installation e Backing up the Database e Restoring the Database e Verifying the Daily Import e Viewing System Information e Enabling Access Search Feature Content Introduction 119 Shutting down and rebooting the CARMA server 119 Verifying that mySQL is running 119 Resetting the CARMA database 120 Manually running the Sweeper program 120 If you are unable to connect to the Picture Perfect database 121 Configuring CARMA for a Picture Perfect redundant system 122 Turning on verbose mode 122 Turning on error logging 122 Changing the sweeper schedule 123 Changing the parameters supplied during installation 124 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 117 Appendix A Advanced configuration Backing up the database 126 Restoring the database 126 Verifying the daily import 127 Viewing system information 128 A
105. ible with Picture Perfect 4 0 SP3 and Picture Perfect 4 5 If you plan to run Picture Perfect 4 0 SP3 then Red Hat Linux 4 Upgrade 7 is required If you plan to run Picture Perfect 4 5 then Red Hat Linux 5 3 is required If you purchased the server from UTC Fire amp Security it came preloaded Otherwise start below and follow the instructions for installing RedHat Linux and then continue with installing CARMA Installing Red Hat Linux 4 Upgrade 7 Note These instructions assume you are using an official copy of Red Hat Linux Enterprise 4 Upgrade 7 that was obtained from Red Hat Inc To install Red Hat Enterprise Linux 4 Upgrade 7 1 Insert the Red Hat Enterprise Linux 4 Upgrade 7 Operating System DVD and then boot the computer 2 When asked if you want to install Red Hat Linux in graphical or text mode press Enter to select graphical mode The system performs various tests probes for devices such as the monitor and mouse and when finished displays a Welcome screen 3 Click Next The Language Selection screen displays 4 Choose your Language and then click Next The Keyboard Configuration dialog box displays 5 Choose the appropriate keyboard configuration for your system and click Next Note For most U S systems the default U S English can be used If a previous version of Red Hat Linux is detected a screen displays where you can choose to upgrade or perform a new installation If no previous version of R
106. in Options etc Once the report is created its name is displayed next to Saved Queries 2 Use the list box next to Saved Queries to retrieve saved reports and choose the report you would like to see 3 If at any time you have made an error while entering information and would like to clear the screen click Clear at the bottom of the page and the information you have entered is cleared Recurring reports Schedule reports allows you to create a report based on specific search criteria and then schedule the report to be sent to selected operators on a recurrent basis The scheduled report will automatically be sent to those operators every week on the scheduled day and time The reports are sent as a zipped html file attachment 98 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Figure 28 Schedule Recurring Reports SCHEDULE DETAILS Chapter 5 Getting started Ey WZ SENOS SEM SH pt schedule Oct22 11am gt cy Schedule Recurring Reports Schedule Day Schedule Time Number Of Days Monday gt Hours 12 00 Days bd Send Report To Operators admin admin admin Brown Jeo jeo123 Casty Amer amer123 Dubey Rajeev qwertyuiopasdfgh Hardanian Saeed saeed123 Jones John john123 Omidipour Raza raza123 raza imran imran123 root root root tester tester tester e Title of schedule Clear
107. information is kept on one scrolling screen e Database Status Select this to retrieve the Informix database name computer name time of day Informix version Picture Perfect version CPU utilization ratio information log information and checkpoint information 102 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started Filesystem Statistics This displays information about the disk usage of the computer Memory and System Info Selecting Memory and System Info reports the computer s system attributes Specifically it reports the model name of the computer the amount of usable memory used memory and unused memory for AIX This function operates slightly differently on the Unixware platform only showing the shared memory statistics for Picture Perfect Micro Firmware Versions This displays the Rev and Micro of the computer host This checks all online and communicating micros for the current firmware version in the micro This report may take some time to complete depending on the number of micros loaded on the host This function is not currently supported for Unixware Picture Perfect hosts but may be generated manually on the host itself using a shell prompt if desired Run cas bin checkmicros sh while logged in as root To obtain help with selected sections At the top of the right side of the Monitor Hosts and Micros page the s question marks
108. ive Enabling the Access Search feature can lead to performance issues The Access Search feature is not enabled by default so you must manually enable it on your CARMA server Once enabled the Access Search feature displays as an option on the CARMA client computer home page To enable the Access Search feature 1 On the CARMA server operating system command line type the following command if not using the VI editor enter the appropriate command vi etc carma conf 2 Find the statement IGNORE CARMA ACCESS 1 and reset it to IGNORE CARMA ACCESS 0 using the editor 3 Save the new changes and then exit the editor The Access Search feature is now available on the home page Description of Access Search features To open the Access Search feature 1 On the CARMA server operating system command line type the following command if not using the VI editor enter the appropriate command 2 On the CARMA server operating system command line type the following command if not using the VI editor enter the appropriate command 3 Log on to CARMA 4 On the home page click ACCESS SEARCH to open the Access Search page Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 129 Appendix A Advanced configuration Figure 36 Access Search Feature YOU ARE LOGGED IN AS ADMIN CHANGE YOUR PASSWORD DELETE SAVED QUERIES SCHEDULES CUSTOMIZE Access Search pag
109. ize MB Leave blank Note If a value of 1 displays this is acceptable Ignore it and proceed Additional Size Options Fill to maximum allowable size 16 Click OK You are returned to the Disk Setup screen 17 Highlight the physical volume created in step 15 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal 18 Click LVM to create a physical volume group Note LVM is a method of allocating hard drive space into logical volumes that can be easily resized instead of partitions With LVM the hard drive or set of hard drives is allocated to one or more physical volumes Since a physical volume can not span over more than one drive to span over more than one drive create one or more physical volumes per drive The logical volume group is divided into logical volumes which are assigned mount points such as home and and file system types such as ext3 When partitions reach their full capacity free space from the logical volume group can be added to the logical volume to increase the size of the partition When a new hard drive is added to the system it can be added to the logical volume group and the logical volumes that are the partitions can be expanded The Make LVM Volume Group dialog box is displayed 19 Complete the form as follows e Volume Group Name rootvg must be spelled exactly as shown in lower case e Physical Extent 4MB
110. l Performing GSKit installation for Linux Branding Files Installing directory Installing directory etc Installing directory bin 46 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal Installing directory lib Installing directory lib client Installing directory lib client csm Installing directory lib esql Installing directory lib dmi Installing directory lib ct Installing directory lib cli Installing directory release Installing directory release en_us Installing directory release en_us 0333 Installing directory incl Installing directory incl esq Installing directory incl dmi Installing directory incl ct Installing directory incl cli Installing directory demo Installing directory demo esglc Installing directory demo c Installing directory demo cli Installing directory doc Installing directory doc gls_api Installing directory doc gls_api en_us Installing directory doc gls_api en_us 0333 Installing directory tmp Installing directory gsk Installing directory gsk client Installing directory gskit Installing directory gsk Installing directory gsk client BM Informix Product BM INFORMIX Client Installation Directory o
111. le is now up to date Upgrading operator_histmp table to support CARMA 4 5 database schema Operator Historytmp Table is now up to date 4 To change the existing CARMA database to InnoDb run the following command usr local carma carma_db_upgrade sh Text similar to the following displays CARMA DATABASE UPGRADE UTILITY NOTES This script will upgrade the old CARMA database to support new PP versions Normally it will update the 64 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 4 Upgrading CARMA from a previous version database schema The upgrade may take some time depending on the size of the existing database Please make sure to take database backup before opting for upgrade options You will not be able to revert database back to its original state after upgrade Used space in var file system is 5622MB Free space in var file system is 47058MB Minimum free space required in var for DB upgrade is 2653 MB MENU NOTE CARMA version should be same as that of Picture Perfect else import would not happen properly 1 Upgrade CARMA Database to CARMA 4 x 2 Upgrade CARMA Database to InnoDB 3 Cancel Please Select one choice 1 2 3 2 5 Type 2 to upgrade the CARMA database to InnoDB You will be asked to confirm You would not be able to revert back changes Do you
112. lient application Clients can then check that they are connecting to the expected server and not to an impostor inserting itself in the communication stream The Secure Sockets Layer SSL is a protocol developed by Netscape Communications Corporation which establishes a secure connection between a client and server using the technologies described above The actual encryption algorithm used is developed and licensed by RSA named after its inventors Ron Rivest Adi Shamir and Leonard Adleman RSA is the only universally accepted Cryptosystem Obtaining a certificate for the CARMA server In order to obtain a certificate from a trusted Certificate Authority CA you will need to generate a Certificate Signing Request CSR that uniquely identifies your server to the CA There are a number of certificate authorities that will issue a certificate for your server The most well known and trusted ones are e Verisign http www verisign com and e Thawte Consulting http www thawte com Many organizations generate their own certificates for servers such as this which are only used for internal use and do not require the recognized and trusted name of a CA If your organization generates its own certificates then you must still follow the same steps to set up SSL only you will present your CSR to your internal organization instead of one of the above mentioned CAs 112 Card Access Report Management Application CARMA 4 5 for Picture
113. lt selection is 1 Press Enter to continue Messages similar to the following display Choose the setup type that best suits your needs IX 1 Typical The program will be installed with the suggested configuration Recommended for most users 2 Custom The program will be installed with the features you choose Recommended for advanced users Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 45 Chapter 3 Installation and removal To select an item enter its number or 0 when you are finished 0 0 ENTER 21 The default selection is 0 Press Enter to continue Press 1 for Next 2 for Previous 3 to Cancel or 4 to Redisplay 1 1 ENTER 22 The default selection is 1 Press Enter to continue Messages similar to the following display BM Informix Client SDK Version 3 50 will be installed in the following location opt informix with the following features Client Messages Global Language Support GLS for a total size 84 7 MB Press 1 for Next 2 for Previous 3 to Cancel or 4 to Redisplay 1 1 ENTER 23 The default selection is 1 Press Enter to continue Messages similar to the following display Installing IBM Informix Client SDK Version 3 50 Please wait 25 50 158 100 a Wt DL DT Pt LE PE Ai DP PA a Creating uninstaller DO o
114. ment Application CARMA 4 5 for Picture Perfect Administration Guide 143 programs An enterprise with an intranet that allows its workers access to the wider Internet installs a firewall to prevent outsiders from accessing its own private data resources and for controlling what outside resources its own users have access to GPL Stands for General Public License The most widespread such license is the GNU General Public License or GNU GPL for short This can be further shortened to GPL when it is understood that the GNU GPL is the one intended Host In Internet protocol specifications the term host means any computer that has full two way access to other computers on the Internet A host has a specific local or host number that together with the network number forms its unique IP address If you use Point to Point Protocol to get access to your access provider you have a unique IP address for the duration of any connection you make to the Internet and your computer is a host for that period In this context a host is a node in a network HTML HTML Hypertext Markup Language is the set of markup symbols or codes inserted in a file intended for display on a World Wide Web browser page The markup tells the Web browser how to display a Web page s words and images for the user IP Address An identifier for a computer or device on a TCP IP Transmission Control Protocol Internet Protocol network Networks using the
115. n and then scroll to the bottom of the page and click Create Report You may also choose from the Card Access System Specifics In this area which is found in the third section of the Operator History page you can choose selections under Record Description Transaction and Terminal to narrow your search A menu from which no selections have been made will not be applied to the search category For example if you do not select any of the entries under Transaction all options under Transaction are considered for the purpose of the search In this case the Card Access System Specifics can be used alone without having to choose any information from the Activity Date or Operator Information sections For example if you would like to generate a report on all logins choose Login under Transaction and click Create Report The resulting report shows all operator logins Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 97 Chapter 5 Getting started To choose how you would like the report to list badge events Note at the very bottom of the Operator History page is a box entitled Options etc e You may elect to give the report a name so that you can run the same report again later e You may also change or append the default report title when it is generated by changing the text in the Title of Report text box To save your query by giving it a name 1 Type a name in the provided box
116. n weekly directory then it would run on a weekly schedule Alternatively you can move the link outside of the automatic execution directories and schedule its execution using the traditional user level crontab utility For more information on using crontab please see the Red Hat online documentation at http www redhat com support docs tips cron cron html Note The actual location of the script is usr local carma carma cron Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 123 Appendix A Advanced configuration Changing the parameters supplied during installation The easiest way to change the parameters during installation is to remove the CARMA application and reinstall it This can be done without removing the mySQL database and therefore your accumulated Picture Perfect data will not be lost To remove the CARMA application please refer Removing CARMA on page 58 To change the name of the Picture Perfect Host without reinstalling CARMA 1 Editthe etc hosts file to reflect the new name and or address of the Picture Perfect host Edit the following files to reflect the new Picture Perfect hostname Example 1 as shown in Figure 33 on page 125 etc carma conf Example 2 as shown in Figure 34 on page 125 opt informix etc sglhosts 2 Log on to CARMA as the System Administrator Click System Administration then Configure and supply the updated information To change t
117. nd the report returns to sorting by date To obtain help with selected sections 1 Note at the top of the right side of the Search System Logins page the s question marks next to each section 2 Click the and a window displays information pertaining to the selected section 3 Click Close to close this window at the bottom of the window or the x in the upper right side of the window To access the Delete Users screen The next button at the top of the System Administration screen is ADVANCED SETTINGS delete users Click this to display a page entitled Delete Users This function allows you to permanently delete a CARMA user from the system Choose the user to be deleted and click Delete this User If a user is deleted after a schedule is created the schedule is updated so that no mail is generated to the deleted user To access the System Configuration screen The next button at the top of the System Administration screen is ADVANCED SETTINGS configure Click this to display a page entitled System Configuration 108 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started This screen is used to configure the operating parameters of the CARMA application itself The item options have explanations for each field and should be changed to match your specific needs Figure 32 System Configuration USER HISTORY ADVANCED SETTINGS DATABASE logins delete
118. nnot be used for a search on its own It must be used in conjunction with a choice of Reader Area or Category from the Card Access System Specifics section CARD ACCESS SYSTEM SPECIFICS In this section you can choose selections under Category Badge Status Badge Type Area and Reader to Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 131 Appendix A Advanced configuration narrow your search Select one or many items from one or many of these lists If you do not select anything then everything will be included in the search In the Badge Status box the Expired check box provides additional search criteria When checked it retrieves data for all badges that have an expired date Note The Card Access System Specifics can also be used on its own It displays information for all badge holders that have access to the selected Reader Area or Category OPTIONS etc You have the option of saving your search This is helpful if you find yourself running the same report often Clear button Click to clear all entries from the page Create Report button Click to create an Access Report based on your search criteria The Access Report page opens allowing you to save or print the report Note The Save and Print buttons are enabled only if the number of records is greater than 0 and less than 10000 Figure 38 Access Report page description Access Report REPORT LIMITED BY TYPE R
119. of IBM INFORMIXClient SDK Installation of IBM INFORMIX Client SDK complete Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 37 Chapter 3 Installation and removal Stoping and starting httpd services Stopping httpd bE OK J Starting httpd OK Installing CARMA rpm Please wait Please READ the installation documentation carefully 14 Enter Picture Perfect Hostname shortname not fgdn pphost Press Enter Note If you are installing CARMA to use with a Picture Perfect Enterprise Edition system enter the host name of the Picture Perfect Network Host CARMA retrieves data from the subhosts listed in the host table of the network host For example if the Picture Perfect host was called pphost and resided on the UTC Fire amp Security network you would enter pphost Enter not pphost utcfireandsecurity com Enter 15 Enter IP of the Picture Perfect Host 3 212 217 117 Press Enter Picture Perfect 4 0 16 Enter a valid Picture Perfect database username ppadmin Informix Press Enter 17 Enter the Picture Perfect database username s password ppadmin lt password gt Press Enter 18 Enter the Picture Perfect database port 1960 1960 Press Enter Picture Perfect Hostname pphost Picture Perfect IP 3 212 217 117 Picture Perfect Database Username informix Picture Perfe
120. ollowing table lists some of the functions available when in Command mode Table 6 Command Mode Functions Function Keystroke Insert text in front of cursor i Append text after cursor a Move down one cursor position j 140 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Appendix C Using the VI editor Move up one cursor position k Move left one cursor position h Move right one cursor position Undo last change u Undo all changes to current line U Save file and exit ZZ Go to beginning of next line Go to beginning of current line 0 Go to beginning of file 1G Go to end of file G Scroll Forward one page Ctrl f Scroll back one page Ctrl b Delete current line dd Ex mode functions The following table lists some of the functions available when in Ex mode Table 7 Ex Mode Functions Function Keystroke Quit without saving q Save and Quit wq Editing the etc hosts file Follow the steps below to add the internet addresses of the Host machine and one for the Workstation 1 At the system console log on as root 2 To open the etc hosts file using vi type vi etc hosts The beginning of the file will display You can enter the address anywhere in the file but to make the file understandable add the address in order 3 To move forward one screen at a time press Ctrl and F Continue pressing Ctrl F until you have reached the correct section 4
121. on CARMA 4 5 for Picture Perfect Administration Guide 31 Chapter 3 Installation and removal 32 Installation Script for CARMA This installation assumes as basic installation of Red Hat Enterprise Linux using the standard RPM packages from the RedHat Linux CD and assumes you know how to configure and administrate Linux Apache and Mysql If you have installed a custom version or have installed a custom Apache PHP or Mysql distribution this installation may not work See your UTC Fire amp Security representative for more information You have 79G free for the var filesystem This is where the CARMA database files will be stored The absolute minimum required space fr here should be around 200M for a small Picture Perfect installation with few transactions For larger Picture Perfect systems be sure you have at least 4 Gigabytes of free space in this filesystem Press the Enter key to s License Agreement Press Enter to continue Messages similar to the following display END USER SOFTWARE LICENSE AGREEMENT FOR UTC Fire amp Security Application Software Product IMPORTANT READ CAREFULLY This UTC Fire amp Security End User License Agreement EULA is a legal agreement between you either an individual or a single entity and UTC Fire amp Security for the referent UTC Fire amp Security application softwar
122. on multiple disks I O 144 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide operations can overlap in a balanced way improving performance Since multiple disks increases the mean time between failure MTBF storing data redundantly also increases fault tolerance SQL SQL Structured Query Language is a standard interactive and programming language for getting information from and updating a database Although SQL is both an ANSI and an ISO standard many database products support SQL with proprietary extensions to the standard language Queries take the form of a command language that lets you select insert update find out the location of data and so forth There is also a programming interface Secure Socket Layer SSL A protocol developed by Netscape for transmitting private documents via the Internet SSL works by using a public key to encrypt data that s transferred over the SSL connection Both Netscape Navigator and Internet Explorer support SSL and many Web sites use the protocol to obtain confidential user information such as credit card numbers By convention Web pages that require an SSL connection start with https instead of http Sendmail On the Internet sendmail is the most popular UNIX based implementation of the Simple Mail Transfer Protocol SMTP for transmitting e mail When a sendmail server receives e mail it attempts to deliver the mail to the intended recipi
123. or Picture Perfect Administration Guide Appendix C Using the VI editor Summary This chapter provides information on using the VI editor Content Overview 140 Modes 140 Changing modes 140 Command mode functions 140 Ex mode functions 141 Editing the etc hosts file 141 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 139 Appendix C Using the VI editor Overview The VI editor is a full screen editor While there are several editors available in a UNIX environment VI is a standard editor available on every UNIX system Modes The VI editor has 3 modes Command Insert and Ex e Command When you enter the VI editor you are in Command mode Command mode allows you to move around the document Insert Allows you to insert text Ex Used for special operations such as saving a file and exiting Changing modes The following table provides a quick reference to the key strokes required to change from one mode to another Table 5 Mode Change Key Strokes FROM Mode Key Stroke TO Mode Explanation Command i Insert Allows you to enter text at the cursor Command a Insert Allows you to enter text after the cursor Command o Insert Adds a blank line below the current line Command O Insert Adds a blank line above the current line Insert ESC Command Allows you to enter command mode Command Ex Allows you to enter an Ex command Command mode functions The f
124. or the spacebar to start the installation 4 The Red Hat Welcome page opens Click Next 5 The Language Selection page opens Choose the appropriate language and then click Next 6 The Keyboard Configuration page opens Choose the appropriate keyboard configuration and then click Next 7 The Installation Number dialog box opens Click Skip entering Installation Number and then click OK 8 The Skip dialog box opens click Skip 9 The installation type page opens Click Install Red Hat Enterprise Linux Server and then click Next 10 The hard drive partition page opens Select all disk drives available in your system and then click Review and modify partitioning layout Click Next 11 A warning dialog box opens asking you to confirm your selections Click Yes 12 The Disk Setup page opens If you are reinstalling an existing system the existing LVM volume groups must be deleted To do this select a LVM volume group from the list on the Disk Setup page and then click Delete The Confirm Delete dialog box opens Click Delete The LVM volume group is removed from the list Repeat the above procedure for all remaining LVM volume groups 13 On the Disk Setup page delete each partition on a specific drive until all disk space is shown as free space To do this select a partition displayed in the list and then click Delete The Confirm Delete dialog box opens Click Delete The partition is removed from the list 2
125. ou can also delete previously saved queries Previously saved queries are reports that are saved for later use To delete a saved query 1 At the bottom of the main menu page click Delete Saved Queries A new menu appears Using a list box you can view all previously saved queries 2 If you would like to delete a query choose the name of that query and then click Delete This Saved Query Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 71 Chapter 5 Getting started Figure 15 Delete Your Saved Queries Delete Your Saved Queries Schedules Your List Of Saved Queries Select One z DELETE THIS SAYED QUERY Your List Of Saved Schedules Select One B DELETE THIS SAYED SCHEDULE Another page displays and asks if you are sure you want to delete this query e If you are sure click Yes e If not click No If you click Yes you are returned to the prior page to confirm that you have successfully deleted that query If you click No you are returned to the prior page but no reports will have been deleted You can also delete previously saved schedules Previously saved schedules are those reports that have been scheduled to be sent at recurring intervals to selected operators Deleting schedules You can also delete previously saved schedules Previously saved schedules are reports that are schedules to be run at specified times To delete a saved sched
126. pache is a freely available Web server that is distributed under an open source license According to the Netcraft www netcraft com Web server survey in February 2001 60 of all Web sites on the Internet are using Apache 62 including Apache derivatives making Apache more widely used than all other Web servers combined Apache complies with the newest level of the Hypertext Transport Protocol HTTP 1 1 Free support is provided through a bug reporting system and several Usenet newsgroups Cron A Cron script is a list of one or more commands to a computer operating system or application server that are to be executed at a specified time Each command is executed when its triggering time arrives In UNIX based operating systems the crontab command is a user interface command that creates or changes a file called a crontab file This file contains a list of UNIX shell commands each with a specified time of execution Domain A group of computers and devices on a network that is administered as a unit with common rules and procedures Within the Internet domains are defined by the IP address All devices sharing a common part of the IP address are said to be in the same domain Firewall A firewall is a set of related programs located at a network gateway server which protects the resources of a private network from users from other networks The term also implies the security policy that is used with the Card Access Report Manage
127. pt informix Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide S DK 47 Chapter 3 Installation and removal Performing root portion of installation of IBM INFORMIX Client SDK Installation of IBM INFORMIX Client SDK complete Installing directory etc Installing directory S Installing directory gls cm3 Installing directory gls cv9 Installing directory gls dll Installing directory gls etc Installing directory s lc11 Installing directory s lc11 cs_cz Installing directory s lc11 da_dk Installin directory gls lc11 de_at Installing directory gls lc11 de_ch Installing directory s lc11 de_de Installing directory s lc11 en_au Installing directory s lc11 en_gb Installing directory s lc11 en_us Installing directory s lc11 es_es Installing directory s lc11 fi_fi Installin ls lc11 fr_be directory Installing directory gls lc11 fr_ca Installing directory s lc11 fr_ch Installin directory s lc11 fr_fr Installing directory s lc11 is_is Installing directory s f ie Li it Installing directory s lc11 ja jp Installing directory s 1lc11 ko kr Installing directory gls lcl1 nl be Installing directory gls lcll nl_nl QB GI Q Q Q Q Q Q Q Q Q Q Q
128. r Picture Perfect Administration Guide Chapter 5 Getting started To schedule a recurring report 1 Enter the desired search criteria for the report and instead of Create Report click Schedule Report The Schedule Recurring Reports page will appear Select the schedule day and schedule time that you want to send the report to selected operators Select the number of days that the report covers For example if you want data for the past 24 hours select 1 and if you want data for the past week select 7 The maximum number of days from which to include data is 365 Note Only those records with a date time that falls in the date time span requested Number of Days will be included on a scheduled report For example if a badge has never been used has Most Recent Access empty it will never appear on a scheduled Personnel report that uses Last Access Date as date criteria Go to the Send Report To section and select a list of operators to whom you want to send reports Holding down the CTRL key while clicking on submenu items allows multiple selections within that submenu as well as the ability to deselect an item Enter the report title in the TITLE section and then click Add Schedule to add this schedule Click Clear button to remove the selections Note A scheduled report cannot be saved if The title is left blank Another scheduled report with the same title has been created by the same login Date option is sele
129. r on a single page You may then sort the report by column headers as explained below Click Print to send the report to your local printer 3 Click Back to return to the report page To save the reports Note The Save button is enabled only if the number of records is greater than 0 and less than 10000 1 Create the report and when the report displays go to the top of the page on the right side and click Save The report is saved as a text file and may be imported into a desktop application If you are using Microsoft Excel the file is imported as a Microsoft Excel spreadsheet Please note that you will have to convert the BID Badge ID column to a real number format instead of the scientific number format to which it defaults On the report page you can sort the report by clicking the column headers Click twice on a column header in the report to change the sort order For example if the report is sorted with the latest events first click Date and it will be sorted with the earliest events first 3 Click Date again and the report displays the latest events first If you would like the report to be sorted in alphabetical order by name instead of sorting by date click the Name column Click Date to sort the report by date order Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 79 Chapter 5 Getting started To view User Badge information and photos 1 Create t
130. red OPTIONS etc e To save this search give it a name e Return only badges inactive for the last day s e Title of report Clear Create Report Schedule Report To search personnel records for a specific time period 1 Use the check box next to Date and Time in the first section of this page to determine selection criteria such as Last Access Date 2 Start by selecting the dates you want to include in the report by using the list box If you would like to narrow the search further you can also enter in specific times by using the list box 3 Scroll to the bottom of the screen and click Create Report 90 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started Specific searches You can search personnel records by Badge ID Employee ID Last Name of Employee or First Name of Employee if you need to generate a report ona certain employee s badge To search by specific information 1 Enter the information you choose to use in the specified field which is found in the second section of this page entitled Badge Holder Information Badge ID or Employee ID produces the most accurate results as there may be several different employees with the same first or last names 2 Scroll down to the bottom of the page and click Create Report This displays personnel information 3 Narrow your search by using both of the above m
131. representing the submenu Note that menu items are dynamic based upon the operator s permissions So not all of the menu features displayed here may be present for another operator if their assigned permissions do not allow access to that specific menu item For example most user level operators such as a department manager would not normally be permitted to access the system administration menus or the operator history menus since those functions would not generally apply to their needs Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 69 Chapter 5 Getting started Figure 13 CARMA Main Screen YOU ARE LOGGED IN AS ADMIN e CHANGE YOUR PASSWORD DELETE SAYED QUERIES SCHEDULES CUSTOMIZE Changing your password At the bottom of the main login window your login name is listed The number of days until your password expires is also listed as well as the version of CARMA that you are running Additionally you can e Change your password e Delete Saved Queries e Customize To change your password 1 Click Change Your Password and a new page appears prompting for a new password 2 When finished click Commit Change The system records the changes and returns you to the Main Menu 70 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started Figure 14 Change Your Password Deleting queries Y
132. rmission purposes unless you choose to do so You will need two blank tapes to perform the upgrade During the following procedures when prompted for the CARMA password type carma Enter Back up your existing CARMA 4 0 database To back up your CARMA database 1 Log on as root 2 To create a disk file for your existing database backup type Linux v4 0 mysqldump opt carma gt var lt filename gt Enter where lt filename gt is the name of the backup file For example carmabk101003 3 When prompted enter the root password and then press Enter The default root password is empty and does not require you to enter anything 4 If backing up to a tape drive insert a tape and type tar cvf dev st0O var lt filename gt Enter 5 If backing up to an external device such as a USB drive create a folder called var and then copy the backup file to this folder 60 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 4 Upgrading CARMA from a previous version Install RedHat Enterprise Linux on your CARMA server Refer to Installing Red Hat Linux 4 Upgrade 7 on page 10 or Installing Red Hat Linux 5 3 on page 20 Install CARMA 4 5 Refer to Installing CARMA on page 27 Restore your CARMA 4 0 database Caution Before restoring your database you need to increase value of Months to keep in carma conf or the import will drop data older than 4
133. rs or vendors of the respective products Use this product only for the purpose it was designed for refer to the data sheet and user documentation for details For the latest product information contact your local supplier or visit us online at www utcfireandsecurity com This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications You are cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment CE 2002 96 EC WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info UTC Fire amp Security HQ and regulatory responsibility UTC Fire amp Security 9 Farm Springs Road Farmington CT 06034 4065 USA For contact information see our Web site www ut
134. ry badge historytmp MONTHS TO KEEP 24 export MYSOL USERNAME MYSOL PASSWORD MYSQL_DBNAME Example 2 opt informix etc sqlhosts Figure 34 Example opt informix etc sglhosts sesoctcp eqlexed Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 125 Appendix A Advanced configuration Backing up the database All of the mySQL database tables are stored inthe var filesystem To back up the database to tape 1 Log on as root 2 Create a disk file for your database backup Type Linux V ES mysqldump opt carma gt var lt filename gt Enter Linux V7 1 Enterprise 3 mysqldump u carma p opt carma gt var lt filename gt Enter Where lt filename gt is the name of the backup file For example carmabk101003 3 Insert a tape and type tar cvf dev st0O var lt filename gt Enter Restoring the database Caution Restoring your database overwrites the current database Should the need arise to rebuild your CARMA server for example disk failure 1 Follow the instructions for loading Linux and the CARMA software in this manual 2 To restore your database insert your var backup tape 3 Logonas root 4 Type cd var Enter tar xvf dev st0O Enter Linux V7 3 mysql u carma p e source var lt filename gt carma Enter Where lt filename gt is the name of the backup file For example carmabk101003 126 Card Access Report Man
135. s Content Introduction 6 System requirements 7 Server requirements 7 Firewalls 8 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 2 System overview Introduction The Card Access Report Management Application CARMA is an HTML based report administration tool designed to allow department managers or other individuals to generate their own card access system reports CARMA was designed for speed and ease of use Several new technologies are introduced to improve report performance and accuracy Designed for the UTC Fire amp Security Picture Perfect card access system CARMA lets you search through your cardholder and system database information easier and in ways never before possible with Picture Perfect A configuration overview is shown in Figure 1 below Figure 1 System Overview CARMA WEB SERVER downloads a copy of the replicated Picture Perfect system lt database Oc lt x U EXISTING PICTURE PERFECT SYSTEM TCP IP TCP IP 128 bit Encrypted Session AUTHORIZED WEB CLIENTS can log in and generate custom reports with their Web browser quickly and easily without any formal training 6 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 2 System overview Using a secure login over an encrypted browser session you can generate reports including people badge activity alarm ac
136. sed during the installation process and then click Reboot 35 When the reboot is complete the Welcome page opens Click Forward to continue 36 The License Agreement page opens Click Yes agree to the License Agreement and then click Forward 37 The Firewall page opens Select Firewall Disabled and then click Forward A confirmation dialog box opens Click Yes to continue 38 The SELinux Setting page opens Select SELinux Disabled and then click Forward A confirmation dialog box opens Click Yes to continue 39 The Kdump page opens Accept the default settings and then click Forward 40 The Date and Time page opens Set the current date and time and then click Forward Optional If you want the host to synchronize its clock with a remote time server click the Network Time Protocol tab e Check the Enable Network Time Protocol check box and use the drop down menu to select a time server 41 The Set Up Software Updates page opens Select No prefer to register at a later time and then click Forward A confirmation dialog box opens click No thanks I ll connect later The Finish Updates page opens Click Forward Optional To register with Red Hat and provide a Red Hat login e If you have already registered with Red Hat Network click Yes Pd like to register now Click Forward The Choose Server page opens Select your server and then click Forward to continue e If you provided your Red Hat login account
137. should be configured for Transmission Control Protocol TCP between the CARMA and the Picture Perfect hosts For more information on setting up SSL for use with your CARMA server please see Chapter 6 Secure socket layer on page 111 8 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal Summary This chapter covers the following topics e Installing Red Hat Linux e Installing CARMA e Removing CARMA Content Introduction 10 Installing Red Hat Linux 4 Upgrade 7 10 Installing Red Hat Linux 5 3 20 Installing CARMA 27 Configuring the network 27 Installing the CARMA software on Red Hat Linux 4 Update 7 31 Installing the CARMA software on Red Hat Linux 5 3 40 Enabling remote access 52 Configuring your system for Sendmail 52 Importing the Picture Perfect database 53 Creating accounts 55 Removing CARMA 58 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal Introduction Note If you are upgrading from a previous version of CARMA you will need to convert and backup your database prior to installing RedHat Linux Begin with Chapter 4 Upgrading CARMA from a previous version on page 59 and when instructed return to this chapter This section guides you through the installation of RedHat Linux 4 Upgrade 7 and RedHat Linux 5 3 on your CARMA server CARMA is compat
138. siness purposes from the person to whom the domain is registered If you are a subdivision of the company who owns the domain the CA will require a letter proving this If your domain is registered to a company and you have subsequently changed the organization name in any way the CA will need supporting documentation Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 113 Chapter 6 Secure socket layer Letter of authorization You will need a signed letter from a high ranking individual in the organization authorizing the use of a Certificate to authenticate the company during secure online communications This letter must be printed on the organization s letterhead This is required to prevent unauthorized individuals within an organization from creating an authenticated electronic presence for the organization without proper clearance The letter needs to establish that the organization s decision makers have agreed to the use of a Certificate and must be signed by the decision maker and not by a third party The letter may also be required to authorize a credit card charge to cover the cost of the certificate The certificate signing request CSR A CSR is a block of encrypted code generated by your server which contains the unique information about your server that is necessary for the CA to generate your certificate Once you obtain your certificate you will need to install it on your
139. t required Upgrading carma_schedule table to support CARMA 4 5 database schema carma_schedule table is now up to date carma_schedule_operator table is up to date Upgrade not required Upgrading carma_saved_queries table to support CARMA 4 5 database schema carma saved gueries table is now up to date Upgrading carma_sys_config table amp meaning tables to support CARMA 4 x database schema Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 63 Chapter 4 Upgrading CARMA from a previous version carma_sys_config table amp meaning tables are now up to date Upgrading alarm_history table to support CARMA 4 5 database schema alarm_history table is now up to date Upgrading alarm_historytmp table to support CARMA 4 5 database schema alarm_historytmp table is now up to date Upgrading alarm_history_resolved table to support CARMA 4 0 database schema alarm_history_resolved table is now up to date Upgrading badge_history table to support CARMA 4 5 database schema badge_history table is now up to date Upgrading badge_historytmp table to support CARMA 4 5 database schema badge_historytmp table is now up to date Upgrading badge_history_resolved table to support CARMA 4 5 database schema badge_history_resolved table is now up to date Upgrading operator_his table to support CARMA 4 5 database schema operator_his tab
140. te If during the reboot process you are prompted to change system permissions tab to the entry labeled DO IT and press Enter When the reboot is complete the Welcome dialog box displays 51 Click Next to continue The License Agreement dialog box displays 52 Select Yes agree to the License Agreement Click Next to continue The Date and Time dialog box displays 53 Select the current date and time Optional If you want the host to synchronize its clock with a remote time server check the Network Time Protocol tab 18 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal 54 Check the Enable Network Time Protocol checkbox and use the drop down menu to select a time server Click Next to continue Note If it is necessary to adjust the date time execute the dateconfig command after the Linux installation is complete The Display dialog box displays 55 Red Hat Enterprise Linux auto detects your monitor and loads the correct driver If you would like to choose another driver click Configure and browse the list of available drivers Select the resolution of your screen and click Next to continue Note The recommended resolution is 1024 x 768 The Red Hat Login dialog box displays 56 To register with Red Hat and provide a Red Hat login e If you have already registered with Red Hat Network enter your account information in the appropriat
141. ter the IP address and Prefix Netmask e Deselect Enable IPv6 check box 29 Click OK You are returned to the Network Configuration page Under Hostname Set the hostname click manually and then enter the hostname See Figure 6 on page 24 Caution Do not leave this field blank It must be set to an alphanumeric value before CARMA is installed Keep the following in mind e Use lowercase a through z and or 0 through 9 Do NOT use UPPERCASE e Use the simple machine name such as carmahost not the fully qualified name e The host name may not be more than 16 characters in length e Do not use host names containing the dash character Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 23 Chapter 3 Installation and removal e Do not use host names containing the underscore character _ This is not a valid character in the web server running on the CARMA host Figure 6 Hostname RED HAT ENTERPRISE LINUX 5 Network Devices Active on Boot Device IPv4 Netmask IPv6 Prefix Edit E eth0 3 137 174 215 24 Disabled ethl DHCP Auto Hostname Set the hostname manually bctottawa e g host domain com Miscellaneous Settings Gateway 3 137 174 1 Primary DNS Secondary DNS Release Notes Under Miscellaneous Settings configure the Gateway and Primary DNS if applicabl
142. tion window displays Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 27 28 3 Chapter 3 Installation and removal Figure 7 Network Configuration Window File Profile Help 8 D 8 New Edit Copy Delete P Activate x Deactivate Devices You may configure network devices associated with 3 o physical hardware here Multiple logical devices can be associated with a single piece of hardware rosie pence Incinane fre X Inactive ethl ethl SS Active Ethernet E etho etho Ethernet If you have only one network card only one option is listed Double click that option If you have multiple network cards wireless and wired choose the wired device to configure first Under Type the display will show Ethernet The Ethernet Device window displays Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 3 Installation and removal Figure 8 Ethernet Device Settings 3 Ethernet Device x General Route Hardware Device Nickname ST Activate device when computer starts C Allow all users to enable and disable the device C Enable IPv6 configuration for this interface Automatically obtain IP address settings with Ww Statically set IP addresses Manual IP Address Settings Address 3 137 170 189 Subnet mask 255 255 255 0 Default gateway ad
143. tivity operator activity check system status and more All database information is replicated from the Picture Perfect host and stored on the reporting server All features can be accessed using menus list boxes and text boxes The details of the badge holders and their access history are stored in the Picture Perfect database The CARMA Server connects to the Picture Perfect database once a day or as configured and imports a replicated copy of the database via TCP IP This import can be forcibly called at any time using the web interface or command line instructions The duration between two imports must be configured The replicated copy of the database is stored in the MySQL database The CARMA application accesses the MySgl database and then creates the reports System requirements e CARMA 4 5 is compatible with Picture Perfect 4 0 Service Pack 3 or higher e RedHat Enterprise Linux 4 Upgrade 7 Picture Perfect 4 0 SP3 e RedHat Enterprise Linux 5 3 Picture Perfect 4 5 Server reguirements Since the CARMA server storage reguirements are unigue to each customer please contact UTC Fire amp Security Sales Engineering for CARMA server requirements Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 7 Chapter 2 System overview Firewalls We recommend that Secure Socket Layer SSL be used when firewall traversal is required In this case only ports 9088 1960 and 514
144. typing a cron in Linux as root The import may take s ome time depending on the size of thePicture Perfect in Perfect hosts Finally edit the Con Administration for yo stallation and number of Picture figure System fields under System ur specific configuration This should be done for CARMA to understand certain Picture Perfect database fiel ds to run properly Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 39 Chapter 3 Installation and removal Point your browser to http localhost localdomain carma and login with admin and admin to setup users and configure Installing the CARMA software on Red Hat Linux 5 3 To install the CARMA software on Red Hat Linux 5 3 1 Logonas root 2 Right click on the desktop and then click Open Terminal A terminal window displays 3 Insert the CARMA v4 5 Installation DVD into your server Wait for the DVD ROM LED to stop blinking before proceeding The DVD auto mounts 4 Unmount the DVD by typing the following umount media CDROM Enter 5 Mount the DVD by typing the following mount dev dvd media Enter 6 Start the installation by typing the following cd root Enter ca media install sh Enter The installation program determines what packages are needed installs them and then installs the CARMA application 7 Press Enter when instructed Messages similar
145. ule 1 At the bottom of the main menu page click Delete Saved Queries to display the Delete Your Saved Queries page A list box at the bottom of the page contains all previously saved schedules 2 Choose the name of the schedule you wish to delete and then click Delete This Saved Schedule Another page will display and ask if you are sure you want to delete this schedule 72 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started 3 If you are sure click Yes if not click No If you click Yes you are returned to the prior page to confirm that you have successfully deleted that schedule If you click No you are returned to the prior page but no schedules will have been deleted Customizing your window colors You can customize your window colors in CARMA by clicking on Customize at the bottom of the screen on the Main Menu A new page appears containing a list box of available color schemes Choose the preferred scheme and then click Select Your screen color will change accordingly CARMA uses cascading style sheets for color schemes which may be customized with corporate color schemes and logos if desired See your system administrator for additional color schemes that might be available Figure 16 Choose a Color Style Choose a Color Style Available Color Styles select one gt Select Badge event history The Badge Event History Se
146. way to create common information formats and share both the format and the data on the World Wide Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 145 Web intranets and elsewhere For example computer makers might agree on a standard or common way to describe the information about a computer Card Access Report Management Application E 7 E product processor speed memory size and so forth and then describe the product information format with XML Such a standard way of describing data would enable a user to send an intelligent agent a program to each computer maker s Web site gather data and then make a valid comparison XML can be used by any individual or group of individuals or companies that wants to share information in a consistent way 146 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide
147. y 0 00 GB SCSI Devices FUJITSU MAJ3182MC Direct Access DELL 1x6 U2W SCSI BP Processor ARCHIVE Python 06408 XXX Seguential Access 392 93 MB 616 00 MB Memory Usage Type Percent Capacity Free Used Size Physical Memory 31 130 12 MB 68 34 MB 248 96 MB Disk Surap ME 27 748 74 MB 278 34 MB 1 00 GB Mounted Filesystems Mount Type Partition Percent Capacity Free Used Size i ext3 dev rootvg Log ol00 39 584 76 MB 371 94MB 1007 90 MB boot ext3 fdev sdal MN 1196 8425 MB 9 33 MB 98 72 MB home ext3 fdev rootvg Log ol01 N 40 579 87 MB 376 83 MB 1007 90 MB fdev shm tmpfs none 10 124 48 MB 0 00 KB 124 48 MB ftmp ext3 dev rootvg LogV ol02 E4 924 47 MB 32 23 MB 1007 90 MB fust ext3 fdev rootvg Log ol03 E 26 408 GB 1 40 GB 5 77 GB Aver ext3 fdev rootvg Log 0104 a 23 284GB 827 54 MB 384GB Totais EE 23 9 16 GB 2 93 GB 12 78 GB 128 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Appendix A Advanced configuration Access Search Feature The Access Search feature allows you to obtain information regarding which card access system badge holder has access to which doors For example you can use this feature to generate a report of the employee badges that have access to specific readers areas or categories The report can be saved and then printed or e mailed Caution The Access Search feature involves the process of joining tables which is memory and time intens
148. y clicking on the selection Then scroll to the bottom of the page and click Create Report 4 Holding down the CTRL key while selecting submenu items allows for multiple selections within that submenu A menu from which no selections have been made will not be applied to the search category For example if you do not select any of the entries under Alarm all options under Alarm are considered in the search To generate the reports by facility 1 At the top of the page under Search by Facility select Inputs Input Groups or Alarms When you choose one of these options a new screen displays 2 Under Card Access Systems Specifics there is a Facility heading next to the heading of either Alarm Input or Input Groups depending on which option you chose Select the desired options under these new headings 3 Select the logical state of the alarm Alarm Reset or Tamper 4 Click Create Report To choose how you would like the report to list badge events Note at the very bottom of the Alarm Event History page is a box entitled Options etc e You may elect to give the report a name so that you can run the same report again later e If you previously chose to graph your report you may select the graph type Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide 83 Chapter 5 Getting started If you previously chose to graph your report you may elect to include only those records w
149. y the system administrator and then click Continue Figure 12 CARMA Login Screen At the bottom of the Login screen the version of CARMA that you are running is displayed Note Your password expires periodically and must be changed You are prompted to change your password before it expires Additionally an e mail message is sent when your password is within 10 days of expiration If you do not change the password you are locked out of the system until the administrator resets your password See Changing your password on page 70 68 Card Access Report Management Application CARMA 4 5 for Picture Perfect Administration Guide Chapter 5 Getting started Logging off Logging off is not required by CARMA but is a good idea for security reasons Click the Logout button at the top of the main page to exit CARMA whenever you need to exit the program The system automatically logs off an inactive user after a predetermined time set by the system administrator Main menus and submenus The main menu is a horizontal window frame entitled Card Access Report Management Application When you log on the CARMA Card Access Report Management Application displays at the top of the window see Figure 13 on page 70 Menu choices search options appear on the right side Additionally you can e Change your password e Delete Saved Queries e Customize The submenus appear on the right side To display a menu click the line of text

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