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Yealink VP530 User Manual

1. Note When the memory key is used in the private line it performs the same as the Hold soft key during a call Zero SP Touch You can use this key feature to configure auto provision and network parameters quickly Dependencies ype Key Event Key lype Zero SP Touch Label key label displays on the LCD screen Usage 1 Tap the memory key to access the zero sp touch screen 2 Press the OK soft key within a few seconds 3 Configure the network parameters in the corresponding fields 4 Press the Next soft key 5 Configure the auto provision parameters in the corresponding fields 6 Press the OK soft key The phone will reboot to update configurations URL You can use this key feature to access a specific URL quickly Dependencies ype URL Label key label displays on the LCD screen URL the URL you want to access Usage Tap the memory key to access the URL specified in the URL field Line Keys You can assign predefined functionalities to the line keys The default key type of each line key is Line To configure the line key via phone user interface 1 Tap Li gt Call Feature gt DSS Keys gt Line Keys 43 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone oS ow So ee et ON Tap the desired line key Tap the pull down list of Type and then select the desired key type Optional Tap the pull down list of Key Type and then select th
2. Press o Do one of the following With an optional headset connected Tap the line key to obtain a dial tone Enter the desired number using the keypad Press He or the Send soft key With an optional headset connected Enter the desired number using the keypad Press to or the Send soft key To place multiple calls You can have more than one call on your VP530 IP video phone To place a new call during an active call do one of the following Tap the line key The active call is placed on hold Enter the desired number using the keypad Press ok tw or the Send soft key Press the Hold soft key to place the active call on hold Press the New Call soft key Enter the desired number using the keypad Press two Or the Send soft key You can tap the desired call press the Resume soft key to retrieve the call Answering Calls When you are not in another call you can answer a call in three ways e Using the handset e Using the speakerphone 54 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Basic Call Features e Using the headset Note You can ignore incoming calls by pressing the Reject soft key or the Ignore soft key You can also activate Do Not Disturb mode to reject all incoming calls on your phone For more information refer to Do Not Disturb DND on page 63 You can forward incoming calls to someone else by pressing the Forw
3. All Calls Dialed Calls Missed Calls Delete the selected records Received Calls Cancel Forwarded Calls Delete Cancel 5 Tap the OK soft key to confirm the deleting 6 Tap meg to return to the idle screen To delete all entries from the history list 1 Press the History soft key 2 Press the Clear soft key The LCD screen prompts Clear all records ty Fri Apr 20 10 11 1006 History All Calls DESIREE Missed Calls Clear all records Received Calls a OK Cancel 0 04 Forwarded Calls 1002 AEE Kate Today 10 04 Today 10 04 Today 10 04 3 Tap the OK soft key to confirm the deleting System Customizations DSS Keys There are two types of DSS keys Memory Keys and Line Keys The use of line keys and memory keys are almost the same The details will be introduced below The VP530 IP video phone supports 18 memory keys and 4 line keys 35 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Memory Keys 36 You can assign predefined functionalities to the memory keys Memory keys allow you to use quick access features such as SMS and Voice Mail The memory keys will indicate the monitoring status when the keys are assigned specific features such as BLF and Shared Line The default key type of each memory key is N A which indicates that this memory key provides no functionality To configure the memory key via pho
4. A BLE List l e The monitored user does not exist FA BLF List 24133 The monitored user is idle Tap the BLF List key to call the monitored user e 2413333605 Ringing The monitored user is ringing Tap the BLF List key to pick up the call directly s e 2413333605 Talking The monitored user is during a call To configure the BLF List settings via web user interface 1 Click on Account select the desired account from the pull down list of Account Click on Advanced Enter the BLF List URI in the BLF List URI field Optional Enter the BLF pickup code in the BLF List Code field Ss oe a 6 Click Confirm to accept the change For more information about the BLF List pickup feature contact your system administrator You can configure the BLF List settings via web user interface only To configure BLF List keys via phone user interface 1 Top ME 2 Tap the desired DSS key for one second 3 Tap the pull down list of Type and then select BLF List 79 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 4 Tap the pull down list of Account ID and then select the desired line CO Fri Mar 09 08 46 1006 Memory Keys Memory Key 6 Type Memory Key 7 Account ID Memory Key 8 Memory Key 9 Memory Key 10 A a 5 Press the Save soft key to accept the change 6 Repeat steps 2 to 5 to configure as more BLF List ke
5. A call to your last placed call is attempted To redial a previously placed call from your phone 1 Press when the phone is idle to access the Dialed Calls list 2 Tap the desired entry to dial out Auto Answer You can enable the auto answer feature for a line You can use the auto answer feature to allow the phone to automatically answer an incoming call on the line To configure auto answer via phone user interface 1 Tap EA gt call Feature gt Auto Answer 2 Select the desired line 3 Tap Ed to enable the phone automatically answer the incoming calls CO Sat Oct 27 09 29 1006 Auto Answer Line 1 Auto Answer Line 2 Line 3 Line 4 4 Press the Save soft key to accept the change or the Back soft key to cancel 5 Tap Lon to return to the idle screen 56 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Basic Call Features The Ay icon appears on the LCD screen Sat Oct 27 09 30 1006 E 1006 DB Line 2 N Line 3 E Line 4 Directory Menu You can also configure auto answer via web user interface at the path Account Note The auto answer feature is not applicable to answer another incoming call automatically when there is an active call on the phone Auto Redial You can enable the auto redial feature to redial the phone number automatically when the called party is busy You can also configure the times of the auto redial and the time to wai
6. Account Status Label Display Name Register Name User Name Password SIP Server V V Server Option Registrar Port Outbound Status Outbound Proxy Backup Outbound Proxy NAT Traversal STUN Status STUN Server Note The table above lists most of the feature options Please refer to the relevant sections for more information Documentation The following table shows documentations available for the VP530 IP video phone Name Contents Where found Format Language Quick Installation Basic set up of the In the package PDF English Guide phone Basic call features Quick Reference i and phone In the package PDF English Guide REN customizations Phone Web user interface settings CD attached in User Guide Basic call features PDF English the package and advanced phone features Note You can also download the latest documentations from website http www yealink com index php Support www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Getting Started Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the VP530 IP video phone The topics include Packing List Phone Installation Phone Initialization Phone Status Basic Network Settings Registration Id
7. Yealink Yealink VP530 User Guide Version 70 1 www yealink com Copyright Copyright 2012 YEALINK NETWORK TECHNOLOGY CO LTD Copyright 2012 Yealink Network Technology CO LTD All rights reserved No parts of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical photocopying recording or otherwise for any purpose without the express written permission of Yealink Network Technology CO LID Under the law reproducing includes translating into another language or format When this publication is made available on media Yealink Network Technology CO LTD gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution No parts of this publication may be subject to alteration modification or commercial use Yealink Network Technology CO LTD will not be liable for any damages arising from use of an illegally modified or altered publication Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS YEALINK NETWORK TECHNOLOGY CO LTD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE INCLUDING B
8. 4 Click Confirm to accept the change Note The default delay time of the live dialpad feature is 4s You can configure the live dialpad via web user interface only 49 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Hotline Note 50 You can dial a hotline number immediately once you lift the handset press the speakerphone key or press a line key You can also configure a period of delay time to dial out the hotline number the phone will dial out the hotline number automatically after the specified delay time To configure the hotline via phone user interface 1 Tap K gt Call Feature gt Others gt Hotline 2 Enter the desired number in the Number field 3 Enter the delay time in seconds in the Hotline Delay field CO Thu Mar 08 11 22 1006 Others Hotline Hotline Delay 0 10 5 Default Account Auto Redial Call Completion Delete 4 Press the Save soft key to accept the change or the Back soft key to cancel 5 Tap BEH to return to the idle screen You can also configure the hotline via web user interface at the path Phone gt Features The default delay time of the hotline feature is 2s www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Basic Call Features Basic Call Features The VP530 IP video phone is designed to be easily used like a regular phone on a public switched telephone netw
9. e Check to ensure that the handset cord is fully connected to both the handset jack on the phone and handset Refer to Phone Installation on page 11 e Check to ensure that the headset volume is adjusted to an appropriate level Refer to Volume on page 25 Why is my headset not working e Check to ensure that the headset cord is fully connected to the headset jack on the phone Refer to Phone Installation on page 11 e Check to ensure that the headset volume is adjusted to an appropriate level Refer to Volume on page 25 How to change the user password You can change the user password via web user interface 1 Click on Security gt Password Select user from the pull down list of User Type Enter the current user password in the Current Password field 2 3 4 Enter the new user password in the New Password field and Confirm Password field 5 Click Confirm to accept the change You can also contact your system administrator for help How to reboot the phone To reboot the IP video phone via web user interface 1 Click on Phone gt Upgrade www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Note Note 2 Troubleshooting Click Reboot to reboot the IP video phone Any reboot of your phone may take a few minutes How to reset your phone You need to note that all customized settings will be overwritten after resetting We recommend asking your system administrator for advice b
10. e URL For more information contact your system administrator Line You can use this key feature to accept incoming calls place active calls on hold or resume a call It performs the same as a line key Dependencies ype Line Account ID this feature will be applied to the account Usage 1 When receiving an incoming call tap the memory key to answer the call 2 Tap the memory key to place a call 3 Tap the memory key to place an active call on hold 4 Tap the memory key again to resume the call Tap the memory key the phone will use the account selected from the pull down list of Account ID Speed Dial You can use this key feature to speed up dialing the numbers often used or hard to remember Dependencies ype Speed Dial Account ID this feature will be applied to the account Label key label displays on the LCD screen Value the number you want to dial out Usage Tap the memory key to dial out the number specified in the Value field using the account selected from the pull down list of Account ID Voice Mail You can use this key feature to connect voice mail quickly For more information refer to Voice Mail on page 89 37 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Dependencies ype Key Event Key lype Voice Mail Label key label displays on the LCD screen Value the voice mail access code Usage Tap the memory key to dial out
11. BLF feature to monitor a specific user for status changes on the phone For example you can configure a BLF key on the phone for monitoring the status of a friend s phone busy or idle When the friend picks up his phone to make a call the BLF key memory key illuminates solid green on your phone to indicate that the friend s phone Is in use and busy You can press a BLF key to dial out the monitored phone number when it is idle You can also pick up a call directly by tapping the BLF key when the monitored phone is ringing For more information contact your system administrator To configure a BLF key via phone user interface 1 Top DE i Tap the desired DSS key for one second Tap the pull down list of Type and then select BLF 2 3 4 Tap the pull down list of Account ID and then select the desired line 5 Enter the key label in the Label field or leave it blank 6 Enter the phone number you want to monitor in the Value field You can also tap RR to select the desired contact to be monitored 77 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 7 Optional Enter the pickup code in the Extension field ray Thu Mar 08 12 34 1006 Memory Keys Memory Key 1 Memory Key 2 Memory Key 3 Memory Key 4 Memory Key 5 f gt a Type Account ID Label Value Extension 8 Press the Save soft key to accept the change or the
12. Back soft key to cancel 9 Tap meg to return to the idle screen You can also configure a BLF key via web user interface at the path DSS Key gt Memory Key or Line Key The status of the monitored user will be displayed on the BLF key as follows FA 1005 FA BLF 1005 monitored user 1005 The monitored user 6002 is ringing Tap the BLF key to pick up the ringing call directly 2 1005 Talking The monitored user does not exist The monitored user 6002 is idle Tap the BLF key to call the The monitored user 6002 is during an active call When the monitored user is in use busy or fails to be monitored the DSS key illuminates solid green Sat Oct 27 09 07 1006 History 78 fa 1006 2 m A Line2 Line 3 Line 4 Directory Menu www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Advanced Phone Features BLF List Note You can use the BLF List feature to monitor a list of users defined by your system administrator For example your system administrator enables BLF List and creates a BLF List URI e g BLFList example com including a list of user1 user2 and user3 on the server You can configure BLF List keys on the phone to monitor the status changes of user1 user2 and user3 When the monitored users are in use and busy the DSS key illuminates solid green The status of the monitored users will be displayed on the BLF List key as follows
13. Click Add to add the replace rule When you enter the number 234 using the keypad and then dial out the phone will dial out 12345 instead Note The valid value of Account field can be one or more digits among 1 2 3 and 4 Each digit must be separated by a For example when you enter the value 1 2 in the Account field this replace rule will apply to account1 and accountz2 If you leave the Account field blank or enter an invalid value then the replace rule will apply to all accounts on the phone To edit a replace rule via web user interface 1 Click on Phone gt Dial Plan gt Replace Rule 47 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 2 Click the desired replace rule 3 Edit the values in the Prefix and Replace fields 4 Enter the desired line ID in the Account field or leave it blank 5 Click Edit to accept the change To delete one or more replace rules via web user interface 1 Click on Phone gt Dial Plan gt Replace Rule 2 Select one or more replace rules by checking the check box es 3 Click Delete to delete the replace rule s Dial now You can configure one or more dial now rules on your phone When the dialed out number matches the dial now string the number will be dialed out automatically For example a dial now rule is configured as 2xx then entering any three digit string begins with 2 will
14. IP video phone supports up to 3 parties including yourself in a conference call This is called Local Conference and is the default method of conference To set up a local conference call 1 Place a call to the first party 2 Press the Conference soft key to create a new call The active call is placed on hold 3 Enter the number of the second party 4 Press tee or the Send soft key 5 When the second party answers the call you can consult with him or her before adding to the conference 6 Press the Conference soft key again to join all parties in the conference To join two calls in a conference 1 Place two calls using two different accounts on the phone for example place the first call using account 1 and then place the second call using account 2 2 Tap the desired call and make sure the call is active for example tap the call on account 1 68 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Basic Call Features 3 Press the Conference soft key to join the two calls in the conference on account 1 D Hold TE amp End Call You can tap fO to place the conference on hold or tap Eis to split the conference call into two individual calls To drop the conference call tap You can tap mo to stop the transmission of near site video Network Conference You can use network conference feature on the VP530 IP video phone to conduct a confere
15. Islands 06 00 Mexico Mexico City Acapulco 06 00 United States Central 05 00 Bahamas Nassau 05 00 Canada Montreal Ottawa Quebec 05 00 Cuba Havana 05 00 United States Eastern 04 30 Venezuela Caracas 04 00 Canada Halifax Saint John 04 00 Chile Santiago 04 00 Paraguay Asuncion 04 00 United Kingdom Bermuda Bermuda 04 00 United Kingdom Falkland Islands 04 00 Trinidad and Tobago 03 30 Canada New Foundland St Johns 03 00 Denmark Greenland Nuuk 03 00 Argentina Buenos Aires 03 00 Buenos Aires 03 00 Brazil Brasilia 02 00 Middle Atlantic 01 00 Portugal Azores GMT Greenland Denmark Faroe Islands lreland Dublin Portugal Lisboa Porto Funchal Spain Canary Islands Las Palmas United Kingdom London Morocco 01 00 Albania Tirane 01 00 Austria Vienna 01 00 Belgium Brussels 01 00 Caicos 01 00 Chatam 01 00 Croatia Zagreb 01 00 Czech Republic Prague 01 00 Denmark Copenhaven 01 00 France Paris 01 00 Germany Berlin 101 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Time Zone Time Zone Name 02 00 Estonia Tallinn 02 00 Finland Helsinki ibia i i inev Russia Kaliningrad Romania Bucharest East Africa Iraq Baghdad 102 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Index Index A About This Guide v A
16. Major updates have occurred to the following sections Icon Instructions on page 3 Contact Management on page 27 History Management on page 33 Account Management on page 44 Ending Calls on page 55 Intercom on page 82 Changes from Version 70 0 vi The following sections are new for this edition Administrator Password on page 22 Auto Answer on page 56 Auto Redial on page 57 Call Completion on page 58 Call Waiting on page 67 TV Output on page 84 Major updates have occurred to the following sections www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Shortcut Menu on page 23 History Management on page 33 DSS Keys on page 35 Troubleshooting on page 93 Table of Contents Table of Contents About This Guide cccccscscsccscsccscsccccscecscscscccscececesceces V WINS Gade saa E e EA V Changes from Previous Versions ccceeseesssssseeeccccccccceceeeseeeuessssseeeeecececceseeeeeeseuaeaensssses V Changes from Version 50 0 sssssessssssssssssssrsrrcrrrrrrressesssssssserectttreeresssssssssseeeeerteereeeeseesse V Changes from Version 7050 irs sasanceadednnverceotsavaiesesnctausandensedenncyseoseivadasesatasaeicendsdnsemacanienn vi Table of CONtent cccscscsccscscsccscsccccscsccscscecsscscecsscscecees vii Overview sssesessesesescscssesoscesesosoesesosossesosoesesosossesosossesosoesesosoe 1 Hardware Component INStructions cccccccccccccccseeesessss
17. be dialed out automatically on the phone To add a dial now rule via web user interface 1 Click on Phone gt Dial Plan gt Dial now 2 Enter the desired value e g 1234 in the Dial now Rule field 3 Enter the desired line ID in the Account field or leave it blank A Click Add to add the dial now rule When you enter the number 1234 using the keypad the phone will dial out 1234 automatically without pressing any key Note You can also edit or delete the dial now rule refer to Replace Rule on page 47 for more information Delay Time for Dial now Rule You can configure the interval for dial now rules That is you can configure your phone to dial out the phone number automatically which matches a dial now rule after the specified delay time To configure the timeout for dial now rule via web user interface 1 Click on Phone gt Features 2 Enter the time within 0 14 in seconds in the Time Out for Dial now Rule field 3 Click Confirm to accept the change Area Code Area codes are also known as Numbering Plan Areas NPAs They usually indicate geographical areas in a country This feature is necessary only when dialing outside the 48 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone code area For example area code is configured as Code 011 Min Length 4 Max Length 11 then when you dial out the number 56789 the phone will add the area
18. down list of Account Click on Advanced A RBR Select Enabled from the pull down list of Voice Encryption SRTP Note The SRTP feature is not available on all servers Contact your system administrator for more information 97 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 98 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Regulatory Notices Regulatory Notices Service Agreements Contact your Yealink Authorized Reseller for information about service agreements applicable to your product Limitations of Liability TO THE FULL EXTENT ALLOWED BY LAW YEALINK EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF YEALINK OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH AMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE RICE PAID AT YEALINK S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Safety Inst
19. forward all incoming calls to in the Target field 3 Optional Enter the always forward on code or always off code respectively in the On Code or Off Code field CO Wed Apr 25 09 51 1006 Call Forward Always Forward Always Forward Busy Forward Target No Answer Forward On Code Delete b If you tap Busy Forward 1 Tap EA in the Busy Forward field 2 Enter the destination number you want to forward all incoming calls to when the phone is busy in the Target field 3 Optional Enter the busy forward on code or busy off code respectively in the On Code or Off Code field ray Wed Apr 25 09 52 1006 Call Forward Always Forward Busy Forward Busy Forward Target No Answer Forward On Code Off Code Delete c If you selected No Answer Forward 1 Tap in the No Answer Forward field 2 Enter the destination number you want to forward all unanswered incoming calls to in the Target field 3 Tap the pull down list of After Ring Time and then select the ring time to 64 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Basic Call Features wait before forwarding The default ring time is 120 seconds 4 Optional Enter the no answer forward on code or off code respectively in the On Code or Off Code field 0 Wed Apr 25 09 53 1006 Call Forward Busy Forward Target 1002 No Answer Forward After Ring Time 60 0 Always Forward No Answer Forward hA On Cod
20. heavy objects on the device in case of damage and deformation caused by the heavy load Keep at least 10 cm between the device and the closest object for heat dissipation Do not place the device on or near any inflammable or fire vulnerable object such as rubber made materials Keep the device away from any heat source or bare fire such as a candle or an electric heater Keep the device away from any household appliance with strong magnetic field or electromagnetic field such as a microwave oven or a refrigerator AN Operating Requirements Do not let a child operate the device without guidance Do not let a child play with the device or any accessory in case of accidental swallowing Please use the accessories provided or authorized by the manufacturer only The power supply of the device shall meet the requirements of the input voltage of the device Please use the provided surge protection power socket only Before plugging or unplugging any cable make sure that your hands are completely dry Do not spill liquid of any kind on the product or use the equipment near water for example near a bathtub washbowl kitchen sink wet basement or near a swimming pool Do not tread on pull or over bend any cable in case of malfunction of the device During a thunderstorm stop using the device and disconnect it from the power supply Unplug the power plug and the Asymmetric Digital Subscriber Line ADSL twisted pair the r
21. message If someone leaves you a voicemail you will receive a message waiting indicator MWI will be indicated in three ways a warning tone the event indicator LED flashes green 90 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Note Advanced Phone Features and a prompt message including a voice mail icon appears on the LCD screen This is cleared only when you retrieve all voice mails or delete them For some particular servers the MWI service is unsolicited So the VP530 IP video phone just need to handle the MWI messages sent from the server But for some servers the MWI service is solicited In this case the VP530 IP video phone must enable the MWI subscription for MWI messages MWI service is not available on all servers Contact your system administrator for more information The MWI Subscription parameters you need to know rin Cc Subscribe for MWI Enable or disable a subscription for MWI service Period of MWI subscription The IP video phone MWI Subscription Period re sends a MWI subscription before expiring To enable MWI subscription via web user interface 1 Click on Account gt Advanced select the desired account from the pull down list of Account Select Enabled from the pull down list of Subscribe For MWI ow i Enter the period time in seconds in the MWI Subscription Period 0 84600 seconds field 5 Click Confirm to accept the change 9
22. on the IP video phone To configure the time and date manually via phone user interface 1 Tap Li gt Basic gt Date amp Time 2 Tap the pull down list of Time Type and then select Manual 3 Enter the specific date and time in the Date and Time fields 0 Thu Mar 08 10 29 1006 Date amp Time General Time Type Manual HM DHCP Time Date 2012 03 E3 Format Time ka Eg 4 Press the Save soft key to accept the change 5 Tap Eni to return to the idle screen 20 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone The time that appears on the LCD screen will change accordingly To configure the time and date format via phone user interface 1 Tap gt Basic gt Date amp Time gt Format 2 Tap the pull down list of Date Format and then select the desired date format 3 Tap the pull down list of Time Format and then select the desired time format 12 Hour or 24 Hour 0 Thu Mar 08 10 29 1006 Date amp Time General Date Format DHCP Time Time Format 24 Hour Format 4 Press the Save soft key to accept the change or the Back soft key to cancel 5 Tap mg to return to the idle screen There are 7 available date formats for example the date format WWW DD MMM WWW represents the first three letters of the week DD represents two digit of the date and MMM represents the first three letters of the month The date formats you need
23. options you can use to customize the IP video phone via phone user interface and or via web user interface are listed in the following table Options Phone User Interface Web User Interface Status Network WAN Type WAN IP Mask v v Gateway Primary DNS Secondly DNS www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Options Phone User Interface Web User Interface Phone vV Hardware v Firmware v Product ID v MAC V Accounts v Basic Call Features Call Forward Call Park Call Pickup Auto Answer Auto Redial Call Completion V Call Waiting Call Return Conference Anonymous Call V Anonymous Call Rejection v DND E A Se a Fs L T Basic Phone Settings Language Time amp Date Ring Tones Backlight Call Waiting Phone Volume Change Wallpaper Call Log Management Contact Management Local Directory Remote Phonebook DSS Keys Key as Send vA V vA V vA V vA V vA AVA AVA vA V vA Hotline Live Dialpad Advanced Phone Features BLF BLF List Shared Line Intercom TV Output Music on Hold Messages V SIP Account so S A OS So FE ey www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Overview Options Phone User Interface Web User Interface User Options Register Status
24. screen You can also configure an intercom key via web user interface at the path DSS Key gt Memory Key or Line Key To place an intercom call 1 Tap the intercom key when the phone is idle The phone is automatically connected to the extension specified in the Value field 2 Tap the intercom key again or the End Call soft key to end the intercom call 82 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Advanced Phone Features Incoming Intercom Calls By default the VP530 IP video phone supports to answer an incoming intercom call automatically The phone automatically plays a warning tone when it receives an Incoming intercom call In addition you can enable the phone to mute the microphone when it automatically answers an incoming intercom call You can also enable the phone to automatically answer an incoming intercom call while there is already an active call on the phone the active call is placed on hold Intercom features you need to know Allows you to enable or disable the IP video phone to Intercom a automatically answer an incoming intercom call Allows you to enable or disable the microphone on Intercom Mute the IP video phone for Intercom calls Allows you to enable or disable a warning tone when Intercom Tone NE the phone receives an incoming intercom call Allows you to enable or disable the IP video phone to Intercom Barge automatically answer an incoming in
25. shared line www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Note Advanced Phone Features To retrieve a public hold call on shared line 1 Tap the shared line key on any phone when there is a public hold call on the shared line The shared line key illuminates orange when the shared line call is placed on public hold To place the call on private hold you should configure a private hold key in advance To configure a private hold key via phone user interface 1 Top ME Tap the desired DSS key for one second 2 3 Tap the pull down list of Type and then select Key Event 4 Tap the pull down list of Key Type and then select Private Hold 5 Enter the key label in the Label field or leave it blank ray Fri Mar 09 08 47 1006 Memory Keys Memory Key 6 Type y Memory Key 7 Key Type Private Hold v Memory Key 8 Label Memory Key 9 Memory Key 10 ey a Delete 6 Press the Save soft key to accept the change or the Back soft key to cancel 7 Tap cm to return to the idle screen You can also configure a private hold key via web user interface at the path DSS Key gt Memory Key or Line Key To place a call on private hold 1 Tap the private hold key when there is an active call on the shared line The private hold call can be only retrieved by the hold party If other people attempts to pick up the call by tapping the shared line key the retrieve will fail and the
26. to know Date Format Example 201 2 10 25 WWW MMM DD Thu Oct 25 DD MMM YY 25 Oct 12 YYYY MM DD 2012 10 25 MM DD YY 10 25 12 DD MMM YYYY 25 Oct 2012 WWW DD MMM Thu 25 Oct DD MM YYYY 25 10 2012 You can also configure the time and date settings via web user interface at the path Phone gt Preference 21 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Administrator Password You can change the administrator password to protect your phone from unauthorized use Only the users owning the administrator password have the permission to change the advanced settings To change the administrator password via phone user interface 1 Tap Li gt Advanced password admin gt Password 2 Enter the old password in the Current Password field 3 Enter the new password in the New Password field 4 Enter the new password again in the Confirm Password field CO Sat Oct 27 09 12 1006 Password Admin Password Current Password New Password Confirm Password Delete 5 Press the Save soft key to accept the change or the Back soft key to cancel 6 Tap milk return to the idle screen You can also configure administrator password via web user interface at the path Security gt Password Key as Send You can set the or key to perform as a send key while dialing a call To set the key as send via phone user interface 1 Tap Li gt C
27. up a call that Is ringing at a specific phone number Group call pickup is used for picking up a call that is ringing at any phone number in the group The pickup group should be predefined contact your system administrator for more information If there are many incoming calls at the same time tap the pickup key on the phone will pick up the call that rings first Directed Call Pickup To configure a pickup key via phone user interface 1 Top 2 lap the desired DSS key for one second 3 Tap the pull down list of Type and then select Key Event 4 Tap the pull down list of Key Type and then select Pick Up 5 Tap the pull down list of Account ID and then select the desired line 6 Enter the key label in the Label field or leave it blank CO Wed Apr 25 09 58 1006 Memory Keys Memory Key 1 Type Memory Key 2 Key Type Memory Key 3 Account ID Memory Key 4 Label Memory Key 5 Value m 7 Enter the pickup code followed by the specific phone number you want to pick up in the Value field 8 Press the Save soft key to accept the change or the Back soft key to cancel 9 Tap pes to return to the idle screen You can also configure a pickup key via web user interface at the path DSS Key gt Memory Key or Line Key To pick up a call directly 1 Tap id and then tap the pickup key on your phone when the specific phone www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Basic Cal
28. which matches any of a set of characters Example 9 1 5 7 1234 would match 9151234 9161234 9171234 etc The parentheses can be used to group together patterns for instance to logically combine two or more patterns Example 1 9 2 7 3 would match 923 153 773 etc Followed by the sequence number of a pattern Example A replace rule configuration Prefix 9 5 7 Replace 5 2 When you enter 95123 to dial out on your phone the number will be replaced as 5123 and then dialed out Note You can configure the dial plan rules via web user interface only Replace Rule You can configure one or more replace rules to remove the specified string and replace it with another string You can configure a pattern with wildcards expression syntax refer to the table above so that any string that matches the pattern will be replaced This feature is designed for convenience when you try to dial out a number For example a replace rule is configured as Prefix 1 and Replace 1234567 then when you try to dial out the number 1234567 you just need to enter 1 on the phone and then press the Send soft key To add a replace rule via web user interface 1 Click on Phone gt Dial Plan gt Replace Rule Enter the string e g 2xx in the Prefix field 2 3 Enter the string e g 12345 in the Replace field 4 Enter the desired line ID in the Account field or leave it blank 5
29. 0 088 48 46 User Guide for VP530 IP Video Phone 4 Tap meg to return to the idle screen You can also configure shortcut menu via web user interface at the path Phone gt Features Wallpaper You can customize the wallpaper of the VP530 IP video phone You can change the wallpaper image via phone user interface or web user interface You can also upload custom wallpaper images via web user interface The file format of wallpaper image must be jpg Contact your system administrator for the detailed requirement of the file format To change the wallpaper via phone user interface 1 2 Tap gt Basic gt Display gt Wallpaper Tap 3 to page up or T to page down Tap the desired wallpaper ray Thu Oct 25 15 54 1006 Display General Default jpg Wallpaper _ 1 jpg 2 jpg 3 jpg 4 jpg 5 jpg Set Wallpaper Delete Press the Set Wallpaper soft key to apply the selected wallpaper Tap us to return to the idle screen The selected wallpaper appears on the idle screen To upload custom wallpaper via web user interface 1 2 3 24 Click on Phone gt Preference Click Browser to select the custom jpg file from your local system Click Upload to confirm uploading the custom wallpaper www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone Audio Settings Volume You can press the Right or Left navigation keys to adjust the receiver v
30. 000 contacts in the phone s local directory There are five default groups in the local directory All Company Family Friend and Blacklist You can add new groups and add new contacts to different groups in the local directory You can also call delete or search for a contact in the local directory You can add up to 30 contacts in the blacklist group Incoming calls from the contacts of the blacklist group will be rejected automatically Adding Contacts To add a new group to the local directory manually 1 Press the Directory soft key 2 Press the Group Manager soft key 3 Press the New Group soft key 4 Enter the name in the Group Name field 5 Tap the pull down list of Ring Tones and then select the desired ring tone ray Thu Mar 08 10 35 1006 Group Manager All Contacts Group Name New Group Ring Tones Company Family Friend 6 Press the Save soft key to accept the change or the Back soft key to cancel 7 Tap tt to return to the idle screen 27 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Note 28 To add a contact to the local directory manually 1 Press the Directory soft key 2 Tap the desired group 3 Press the New Contact soft key 4 Enter the Name and the Office Mobile or Family numbers in the corresponding fields S Tap the pull down list of Photo and then select the desired photo 6 Tap t
31. 008 Family Number 85824665 Group Colleague Photo 3 Tap the desired contact information and then edit 4 Press the Save soft key to accept the change or the Back soft key to cancel 5 Tap oe to return to the idle screen Deleting Contacts To delete a contact in the local directory 1 Press the Directory soft key 29 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 2 Press the Edit soft key 3 Tap the desired contacts CO Thu Mar 08 10 42 1006 Local Contacts All Contacts Colleague Company Family Friend Can Delete Delete All Move To Cancel 4 Press the Delete soft key The LCD screen prompts Delete selected contact 5 Tap the OK soft key to confirm the deleting Placing Calls to Contacts To place a call to a contact from the local directory 1 Press the Directory soft key 2 Tap the desired contact The phone displays as the following figure ray Thu Mar 08 10 43 1006 s Office Number H Mobile Number 1005 13485600869 amp Family Number 85824665 3 Tap the desired number you want to dial The phone dials out the number automatically Searching for Contacts To search for a contact in the local directory 1 Press the Directory soft key 30 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone Z 3 Tap P Press the 12
32. 1 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 92 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Troubleshooting Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your VP530 IP video phone If you require additional information or assistance with your new phone contact your system administrator Why is the phone LCD screen blank e Check that the power indicator LED is on to ensure the phone is powered on e Ensure your phone is properly plugged into a functional AC outlet e Ensure that the phone isn t plugged into a plug controlled by a switch that is off e Ifthe phone is plugged into a power strip try plugging it directly into a wall outlet instead e If your phone is powered from PoE ensure you use a PoE compliant switch or hub or contact your system administrator for more information Why does the phone LCD screen display the co icon e Ensure that the Ethernet cable is plugged into the Internet port on the phone and the Ethernet cable is not loose e Ensure that the switch or hub in your network is operational Contact your system administrator for more information Why does the phone display No Service and the event indicator LED fast flash green When the SIP accounts do not register successfully the phone LCD sc
33. 3 soft key to switch the input mode ray Thu Mar 08 10 43 1006 Local Contacts All Contacts Colleague Company Family Friend f gt New Contact Delete Enter a few continuous characters or numbers using the keypad The contacts whose name or phone number matches the characters entered will appear on the LCD screen You can dial from the result list Importing Exporting Contact Lists You can manage your phone s local directory via phone or web user interface But you can only import or export the contact list via web user interface To import an XML file of contact list via web user interface 1 2 4 Click on Directory Click Browse to select a contact list file file format must be xml from your local system Click Import XML to import the contact list The web user interface prompts This operation will delete all records which already exist Continue Click OK to complete importing the contact list To import a CSV file of contact list via web user interface Click on Directory Click Browse to select a contact list file file format must be csv from your local system Click Import CSV to import the contact list You can then select whether to delete all old contacts while importing the contact list and select the contact information you want to import into the local directory Such as contact name office number or mobile number Click Import to complete importing the con
34. 59 Accounts 2 Tap Network Phone or Accounts to view the detailed status information To view the phone status via web user interface 1 2 Open the web browser of your computer Enter the IP address in the browser s address bar using the keyboard of the computer and then press the lt Enter gt key Enter the User Name admin and Password admin in the pop up dialogue box Click OK to log in The LCD screen of the computer displays the Status page Basic Network Settings If your phone cannot contact a DHCP server for any reason you need to configure a static IP address manually To configure a static IP address via phone user interface 1 Tap Li gt Advanced password admin gt Network 2 Press to enter the network settings interface 14 ray Wed Apr 25 09 41 1006 Network WAN Port Type Statice A VLAN IP Address 192 168 0 10 Webserver Type Subnet Mask 802 1x Gateway 192 168 0 254 VPN Primary DNS 201 101 103 56 Secondary DNS 88 75 2 68 123 Delete www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Getting Started 3 Tap the pull down list of Type and then select Static IP 4 Enter the parameters IP subnet mask gateway primary DNS second DNS in the corresponding fields 5 Press the Save soft key to accept the change or the Back soft key to cancel 6 Tap tt to return to the idle screen Note Using the wrong network parameters may r
35. C Power To connect the AC power 1 Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 2 Connect the supplied Ethernet cable between the Internet port on the phone and the Internet port in your network or the switch hub device port O O 00000000 00000000 Power Adapter Internet PC Connection Optional Power over Ethernet Using a regular Ethernet cable the VP530 IP video phone can be powered from a PoE IEEE 802 3af compliant switch or hub To connect the PoE 1 Connect the Ethernet cable between the Internet port on the phone and an available port on the in line power switch hub O O 00000000 00000000 IEEE 802 3af compliant PoE Hub Switch PC Connection Optional Note If in line power is provided you don t need to connect the AC adapter Make sure the Ethernet cable and switch hub is PoE compliant The phone can also share the network with other network device such as a PC personal computer It is an optional connection Important Do not unplug or remove the power to the phone while it is updating firmware and configurations www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Getting Started Phone Initial
36. Customizing Your Phone Prefix You can use this key feature to place a call with the specified prefix number Dependencies ype Key Event Key lype Prefix Label key label displays on the LCD screen Value the prefix number Usage Tap the memory key the phone will be ready to place a new call and show up the prefix number which you specified in the Value field enter other digits and then dial out Local Group You can use this key feature to access the contact group in the local directory quickly For more information refer to Local Directory on page 27 Dependencies ype Key Event Key lype Local Group Local Group the contact group name you want to access Label key label displays on the LCD screen Usage Tap the memory key to access the contact group specified in the Local Group field XML Group You can use this key feature to access the remote group in your corporate directory quickly You should configure the remote phonebook in advance For more information refer to Remote Phone Book on page 32 Dependencies ype Key Event Key lype XML Group XML Group the remote group name you want to access if the remote Phonebook is configured Label key label displays on the LCD screen Usage Tap the memory key to access the remote group specified in the XML Group field XML Browser You can use this key feature to access the XML browser quickly The XML browser allows you to create custom services whic
37. LCD screen will prompt Forbidden To barge in a shared line call 1 Tap the shared line key on any other phone when there is an active call on the shared line 81 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary You can tap the configured intercom key to automatically connect with a remote extension for outgoing intercom calls and the remote extension will automatically answer the incoming intercom calls Note The intercom feature is not available on all servers Contact your system administrator for more information Outgoing Intercom Calls To configure an intercom key via phone user interface 1 2 3 4 5 7 8 Tap the desired DSS key for one second Tap the pull down list of Type and then select Intercom Tap the pull down list of Account ID and then select the desired line Enter the key label in the Label field or leave it blank CO Fri Mar 09 08 48 1006 Memory Keys Memory Key 6 Memory Key 7 Memory Key 8 Memory Key 9 Memory Key 10 A n Type Interon HM Value 1005 Enter the remote extension number in the Value field You can also tap HER to select a contact Press the Save soft key to accept the change or the Back soft key to cancel Tap SiS to return to the idle
38. Management on page 33 During a call you can alternate between Speakerphone Headset or Handset modes by pressing the Speakerphone key plugging in the headset or picking up the handset During a video call you can e Start and stop the transmission of near site video e Swap the video windows e View video on the full screen Your phone displays video in two windows a small window located on the top right of the LCD screen and a larger window centered in the middle of the LCD screen By default the near site video displays in the small window and the far site video displays in the window in the center of the LCD screen Stop Video Start Video You can tap or press the Camera Switch key to start stop the transmission of near site video When you stop the transmission of near site video the far site will no longer see you Swap the video windows Tap the near site video window in the top right side of the LCD screen to switch the windows the sites display in The near site video displays in the window in the center of the LCD screen and the far site video displays in the window in the top right side Full Screen Tap the far site video window in the center of the LCD screen to maximize it the soft keys are hidden Tap the window again to restore it to previous position and size 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Basic Call Features The call duration of active
39. Memory Key 1 Type Memory Key 2 Key Type Memory Key 3 Account ID Memory Key 4 Label Memory Key 5 Value f gt a Delete 8 Press the Save soft key to accept the change or the Back soft key to cancel 9 Tap fe to return to the idle screen You can also configure a call park key via web user interface at the path DSS Key gt Memory Key or Line Key To use the call park feature 1 User on phone A places a call to phone B 2 User on phone A wants to take the call in a conference room for privacy then taps the call park key on phone A 3 User on phone A walks to an available conference room where the phone is designated as phone C The user dials the call park retrieve feature code to retrieve the parked call The system establishes call between phone B and C The call park feature code and call park retrieve feature code are predefined on the system server Contact your system administrator for more information If the parked call is not retrieved within a period of time assigned by the system the phone performing call park feature will receive call back www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 71 User Guide for VP530 IP Video Phone Call Pickup Note 72 You can tap a pickup key to answer someone else s incoming call on the phone The VP530 IP video phone supports the direct call pickup and group call pickup features Direct call pickup is used for picking
40. R EPE RER E A des ERE ERE REE RES E TEN ERE ENES RE RE TREERE NERE RS 50 Basic Call Features eseeeeseeeosseeesserccsseccssecccseseosseecsseeeesses 51 POCNE Al Easan Rr Re kel SErs se 52 ANS INS T a ip Ge Use nee Rear era Ao ee RTS a Eee TO Oe 54 ERIE Gs cdot ran epee ees ee ena SNS eC en NTS IOC PTR SP 55 RESCUING NUMBERS ansioina a E T E ENTO E 56 AU OAN NOT area A E E E E sacle ueatenenet viet 56 PAOLO REGU ar N E OE eee eae 57 Call OmpIStTON sorse a A A A 58 CNREE st ated A tadtaee 60 CCT INOS SES EEN REE cations aA 61 OIG RE SOS mina SENERE SEERE ved sbanecaltateuace A 61 DEN GUD oii dog dB ND been remem rye ae se ros re Sn RS Se lee raide 63 GUM EO WN LCi ashton Sache seaalas E EN EET nesses EEN FEED ERE RE PRES aceon 63 CUTTS T E se ces atest ccace caren N E E O EE E A 66 C aNG raare AE EEE EA EETA OAT 67 CON TONE E oa E AU SO NR TREN 68 NOE AIH OST SINGS cincin a A E 68 Network Comerce NCE 5 e e a a sSusshespsensaeceves 69 G RE a E T E E E A en OT neem arene maT REDE G 70 COPIC KUD a T ee ONTO eee en 72 ANONYMOUS C TIE oste a a E E O NS 74 AVON MOUS Call RE SCHON eunana s a a a La E 75 Advanced Phone Featules ccccssccsssccsesccescccescesesceesees 77 BUSY Lam FISIA BLF sanra a N 77 PERSLI TREE E E T E E E E T DES REESE 79 Shared EINE ae E A 80 O a E EAT T E EANES 82 OUIGOING IMtereOln CANS neesan a AE EAE T AE AEE ATE 82 Vill www InternetVoipPhone co uk sales int
41. UT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Yealink Network Technology CO LTD shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing performance or use of this guide Declaration of Conformity C FC Hereby Yealink Network Technology CO LTD declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE FCC CE Mark This is a class B device in a domestic environment this device is marked with the CE mark in compliance with EC Directives 2006 95 EC and 2004 108 EC Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interferences received including interference that may cause undesired operation www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Class B Digital Device or Peripheral This device is tested and complies with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions m
42. ace on the IP video phone e Using the user interface in an internet browser window from your PC The hardware components keypad and LCD screen constitute the phone user interface which allows the user to execute all call operation and basic configuration changes directly on the phone In addition you can use the web user interface to access all configuration settings In many instances it is possible to use both the phone user interface and the web user interface to operate the phone and change settings However in some instances it is only possible to use the phone or the web user interface Phone User Interface You can customize your phone by tapping the Menu key to access the phone user interface The Advanced Settings options are administrator level features only the default password is admin case sensitive For more information on customizing your phone using the available options from the phone user interface refer to Customizing Your Phone on page 17 Web User Interface In addition to the phone user interface you can also customize your phone via web user interface In order to access the web user interface you need to know the IP address of your new phone To obtain the IP address press the OK key on the phone Enter the IP address e g hittp 192 168 0 10 or 192 168 0 10 in the address bar of web browser on your PC The default user name is admin case sensitive and the password is admin case sensitive The
43. adio frequency cable to avoid lightning strike If the device is left unused for a rather long time disconnect it from the power supply and unplug the power plug When there is smoke emitted from the device or some abnormal noise or smell disconnect the device from the power supply and unplug the power plug immediately Contact the specified maintenance center for repair Do not insert any object into equipment slots that is not part of the product or auxiliary product Before connecting a cable connect the grounding cable of the device first Do not disconnect the grounding cable until you disconnect all other cables N Cleaning Requirements 100 Before cleaning the device stop using it and disconnect it from the power supply Use a piece of soft dry and anti static cloth to clean the device Keep the power plug clean and dry Using a dirty or wet power plug may lead to electric shock or other perils www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Appendix A Time Zones Appendix A Time Zones Time Zone Time Zone Name 11 00 Samoa 10 00 United States Hawaii 09 00 United States Alaska 08 00 Canada Vancouver Whitehorse 08 00 Mexico Tijuana Mexicali 08 00 United States Pacific 07 00 Canada Edmonton Calgary 07 00 Mexico Mazatlan Chihuahua 07 00 United States Mountain 07 00 United States MST 06 00 Canada Manitoba Winnipeg 06 00 Chile Easter
44. age The LCD screen prompts the message Delete the selected messages 5 Tap the OK soft key to confirm the deleting Note You can also delete all text messages by pressing the Delete All soft key You can refer to the above steps 88 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Advanced Phone Features Voice Mail You can leave voice mails for someone else on the VP530 IP video phone You can also listen to the voice mails stored in a centralized location When receiving a new voice mail the event indicator LED flashes green the phone will play a warning tone and the phone LCD screen will prompt receiving a new voice mail and a voice mail icon Thu Oct 25 17 39 101 Note Voice Mail 101 2 new 0 old Connect Cancel Directory Note Voice Mail feature is not available on all servers contact your system administrator for more information To leave a voice mail You can leave a voice mail for someone else when he she is busy or inconvenient to answer the call Follow the voice prompt from the system server to leave the voice mail and then hang up after completing the voice mail To configure voice mail access codes via phone user interface 1 Tap HE gt Message gt Voice Mail gt Set Voicemail CO Fri Mar 09 09 05 2216 Voice Mail View Voicemail Accounti No Set Voicemail Account2 No Account3 No Account4 No Delete 2 Tap the desired account which
45. all Feature gt Others 22 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone 2 Tap the pull down list of Key As Send and then select Key or Key or select Disabled to disable this feature ray Thu Mar 08 10 30 1006 Others General Key As Send Hotline History Record Default Account Auto Redial Call Completion 3 Press the Save soft key to accept the change or the Back soft key to cancel 4 Tap ca to return to the idle screen You can also configure key as send via web user interface at the path Phone gt Features Shortcut Menu The shortcut menu is a context sensitive menu that allows you to quick access the feature setting interface The IP video phone provides the shortcut menu for these features New Call Favorites Forward and Voice Mail You can enable or disable the IP video phone to display the shortcut menu on the idle screen By default the shortcut menu is disabled on the IP video phone To configure the shortcut menu via phone user interface 1 Tap Li gt Basic gt Display 2 Tap to enable the IP video phone to display the shortcut menu on the idle screen 0 Thu Jan 01 08 05 1006 Display General Idle Shortcut Wallpaper Brightness Level Backlight Level Backlight Time 3 Press the Save soft key to accept the change or the Back soft key to cancel 23 www InternetVoipPhone co uk sales internetvoipphone co uk 080
46. andle incoming calls from different contacts in different ways This chapter provides basic operating instructions for customizing your phone The topics include e General Settings e Audio Settings e Contact Management e History Management e System Customizations If you require additional information or assistance with your new phone contact your system administrator General Settings Backlight You can configure the backlight status on the LCD screen by the following parameters e Brightness Level The level of backlight when the phone is active e Backlight Level The level of backlight when the phone is inactive e Backlight Time Turn off the backlight when the phone is inactive for approximately 1 min 2 min 5 min 10 min or 30 min or turn on the backlight permanently by selecting Always On To configure the backlight via phone user interface 1 Tap i gt Basic gt Display gt General 2 Tap the pull down lists of Brightness Level and Backlight Level and then select the desired levels www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 3 Tap the pull down list of Backlight Time and then select the desired backlight time 0 Wed Apr 25 09 38 1006 Display General Idle Shortcut Wallpaper Brightness Level Backlight Level Backlight Time 4 Press the Save soft key to accept the change or the Back soft key to cancel 5 Tap me
47. ard soft key For more information refer to Cal Forward on page 63 Answering When Not in Another Call In all cases the active call will appear on the LCD screen showing call duration and destination To answer a call using the handset 1 Pick up the handset To answer a call using the hands free speakerphone mode Do one of the following Press With the handset on hook and the headset unconnected press the Answer soft key With the handset on hook and the headset unconnected tap the line key To answer a call using the headset Do one of the following With the headset connected Press the Answer soft key With the headset connected tap the line key Answering When in Another Call If you are during an active call an incoming call arrives on the phone do one of the following Press or the Answer soft key The incoming call is answered and the original call is placed on hold Ending Calls To end a call Do one of the following If you are using the handset press the End Call soft key tap or hang up 55 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone If you are using the headset press the End Call soft key or tap fo If you are using the speakerphone tap or press or the End Call soft key Redialing Numbers To redial the last placed call from your phone 1 Press when the phone is off hook
48. ave added all intended parties The procedures to set up a network conference call for specific servers may be different from introduced above Contact your system administrator for more information Call Park Note 70 You can use call park feature to place a call on hold and then retrieve the call from another phone in the system for example a phone in another office or conference room You can park an active call by tapping the call park key on the phone If the call is parked successfully the response is either a voice prompt confirming that the call is parked or a visible indication on the LCD screen When the call is parked successfully someone can retrieve the parked call on another phone Call Park feature is not available on all servers Contact your system administrator for more information To configure a call park key via phone user interface 1 Top ME Tap the desired DSS key for one second Tap the pull down list of Type and then select Key Event Tap the pull down list of Key Type and then select Call Park Tap the pull down list of Account ID and then select the desired line SS ee a SY Enter the key label in the Label field or leave it blank www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Note Basic Call Features 7 Enter the call park feature code contact your system administrator for it in the Value field CO Thu Mar 08 12 01 1006 Memory Keys
49. ay cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 2 3 4 Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experience radio TV technician for help WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 About This Guide About This Guide VP530 is an H 264 based broadband video phone supporting Video and Audio applications It offers better voice quality a faster response and integrates with more value added business functio
50. calls is visible on the LCD screen In the following figure the call to Kate has lasted for 1 minutes and 14 seconds To place a call using the handset 1 Pick up the handset 2 Enter the desired number using the keypad 1006 Line 2 Line 3 Line 4 Delete Cancel You can tap to open the soft keypad 3 Press or the Send soft key You can tap the desired number from the list to dial out directly By default the key is set as a send key You can set the key as send key or set neither of them as send keys For more information refer to the Key as Send on page 22 Note You can also dial using the SIP URI or IP address To obtain the IP address of your phone press the OK key The maximum SIP URI or IP address length is 32 characters For example IP 192 168 1 15 SIP URI 2210 sip com Your phone may not support direct IP dialing Contact your system administrator for more information 53 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone To place a call using the hands free speakerphone mode Do one of the following With the handset on hook press or tap the line key to obtain a dial tone Enter the desired number using the keypad Press ox i ue or the Send soft key With the handset on hook enter the desired number using the keypad ue or the Send soft key To place a call using the headset
51. ccount Management 44 Account Registration 44 Adding Contacts 27 Administrator Password 22 Anonymous Call 74 Anonymous Call Rejection 75 Answering Calls 54 Audio Settings 24 Auto Answer 56 Auto Redial 5 7 B Basic Network Settings 14 Backlight 17 Blacklist 27 BLF list 79 Busy Lamp Field BLF 77 C Call Completion 58 Call Forward 63 Call Log Management 33 Call Hold Resume 61 Call Mute 61 Call Park 70 Call Pickup 72 Call Return 60 Call Transfer 66 Call Waiting 67 CE Mark Warning vi Conference 68 Contact Management 27 Copyright v Customizing Your Phone 17 D Declaration of Conformity vi Deleting Contacts 29 Documentation 7 Do Not Disturb DND 63 DSS Keys 35 E Editing Contacts 29 Ending Calls 55 G General Settings 17 Getting Started 9 H Hardware Component Instructions 1 Hotline 50 Icon Instructions 3 Idle screen 15 Importing Exporting Contact lists 31 Incoming Intercom Calls 83 Intercom 82 In This Guide v K KeyasSend 22 L Language 18 LED Instructions 4 Limitation of Liability 99 Line Keys 43 Live Dialpad 46 Local Conference 68 Local Directory 2 7 M Memory Keys 36 Messages 85 Message Waiting Indicator 90 Multiple Line Keys per Account 45 N Network Conference 69 Network Connection 11 No answer Forward 63 p Packing List 9 Phone Initialization 13 Phone Installation 11 Phone Status 13 Phone User Interface 5 Placing Calls to Contacts 30 Pla
52. cecces sossarscsebosnslaneesessuesnacsatasansesasebosaseacssescusenecnesinsndedassbosadesestentaseeeenssaencseses 17 eiela 4 CIA PPOR E ES EEE E ES E E EE E 17 koliet e e E IEE E E E E EE EE E E E TE 18 Time and Dale assin AAE EE ANNES NE i 19 Administrator Password ccccscceccecceccescescescescescescesceeccescescescescescescescescescescescescesceses 22 KEV ds SENG eterne rE E EE 22 Shortcut Menu 2 cccccsccsccosccsscoscosscosccsscasccsscasccsscescosscscosscascesscascesscscossenscosscasces 23 WAOE T SEE A N E AE A E 24 vii www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone AUdio Settings 2 22 ise ass hee academics hacia ete a deeds A NAS 25 NO WONG e a E LERET EEN MEE DERE RESTER RER E FREDE tiled EDER HERE ER ARE FURET SPEER FEER 25 RING OMS ahs Sats re E eh SE OA SAAN 25 GORE Maagen E cen ewes eee 27 POG GIN SC LOI REN SE REE IDEER sitet cess REDE SEE ESTER ERE ENES REGEL ESTER SER STENE ET ESE TER ERE ENES EET EEER ES SELDE 27 RETMOLE PRONO BOOK nnes ana E O T E A 32 HUSTON IWIGMOGEIMENIE seeren ke nl teed E EE 55 DV SIEM CUSTOMIZATIONS acai xtasseatectoaceed A Skast sek eek easy SE SEN reen ale 35 DSS KEV S NEN ER E E Snede Krag 35 Account IVI CICS II SIE oa eler se eee seek eres rensede ledes snegl 44 BLP Aeaeest beecaha te a INDSER LEAR 5 ELIE a a 46 Ve DIODO FSR eens rete ne te Rn eS TE PS SE SE ARENSE ES RS ES ERE 49 FAO EWING F RER PA
53. ceived and made while placing the original call on hold When placing a call on hold your IP PBX might play a melody or message to the other party while waiting To place a call on hold 1 Press the Hold soft key during an active call 61 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone The phone LCD screen shows the call is on hold and the event indicator LED flashes green Talking 1006 K Line 2 D Hold FF Line 3 amp E Line4 Transfer Resume New Call End Call Note The phone will beep softly every 30 seconds to remind you that you still have a call on hold To resume a call 1 Press the Resume soft key Multiple Calls on Hold If multiple calls are placed on hold tap the desired call the phone retrieves the hold call automatically Pe Talking 1006 A Line 2 R Line 3 FF Line 4 End Call If multiple calls are placed on hold on more than one line keys you can view the details of the call by tapping the corresponding line key and then press the Resume soft key to retrieve the call 62 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Basic Call Features Do Not Disturb DND You can activate or deactivate the Do Not Disturb DND mode on the phone If DND mode is enabled the phone will reject all incoming calls automatically and the callers will hear a busy signal or a message depe
54. cing Calls 52 O Outgoing Intercom Calls 82 Overview 1 R Registration 15 103 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Redialing Numbers 56 Regulatory Notices 99 Remote Phonebook 32 Ring Tones 25 S Safety Instructions 99 searching for Contacts 30 semi attended Transfer 66 service Agreements 99 Shared Line 80 Short Message Service SMS 86 Shortcut Menu 23 T Text Message 86 Time Zones 101 Time and Date 19 Troubleshooting 93 TV Output 84 V Volume 25 Voice Mail 89 W Wallpaper 24 Warranty vi WEEE Warning vii Web User Interface 5 104 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46
55. code and dial out the number 01156789 To configure the area code and lengths via web user interface 1 Click on Phone gt Dial Plan gt Area Code 2 Enter the desired values in the Code Min Length 1 15 and Max Length 1 15 fields 3 Enter the desired line ID in the Account field or leave it blank 4 Click Confirm to accept the change Note The default values of minimum and maximum length are 1 and 15 respectively Block Out You can block the dialing of specific numbers When you dial a block out number on your phone the dialing will fail and the LCD screen will prompt Forbidden Number You can configure 10 block out numbers for the phone To add a block out number via web user interface 1 Click on Phone gt Dial Plan gt Block Out 2 Enter the desired value in the Block Out Number field 3 Enter the desired line ID in the Account field or leave it blank 4 Click Confirm to add the block out numbers Live Dialpad You can enable the live dialpad feature on the VP530 IP video phone which enables the IP video phone to automatically dial out the phone number without pressing any other key You can also configure a period of time before automatically dialing out the phone number To enable the live dialpad via web user interface 1 Click on Phone gt Features 2 Select Enable from the pull down list of Live Dialpad 3 Enter the desired delay time 1 14s in the Inter Digit Time 1 14 seconds field
56. e 48 54 Off Code 60 66 72 4 Press the Save soft key to accept the change or the Back soft key to cancel The ing icon on the idle screen indicates the call forward is enabled You can also configure forward feature via web user interface at the path Phone gt Features Note You can also enter the SIP URL or IP address in the Target field For more information on using the SIP URL or IP address refer to Placing Calls on page 52 Call forward feature is local to the phone and may be overridden by the server settings Call forward on code or off code may be different between servers For more information contact your system administrator To disable call forward 1 Tap Li gt Call Feature gt Call Forward 2 Tap the desired forwarding type 3 Tap Fe to disable the call forward Dynamic Forwarding To forward an incoming call to another party 1 When the phone is ringing press the Forward soft key 65 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 2 Enter the number to forward the incoming call to Q Forward to 1007 1007 1007 z ABC 4 GHI a JKL 7 PQRS 8 TUV i 0 Send Delete Cancel 3 Press tue or the Send soft key The LCD screen prompts a call forward message Call Transfer You can transfer a call to another party in one of the following ways e Blind Transfer Transfer a call directly to another par
57. e Account 4 Register Name User Name Password www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone 5 Press the Save soft key to accept the change or the Back soft key to cancel 6 Repeat step 2 to 5 until you have registered all accounts 7 Tap ee to return to the idle screen The following figures show single or multiple accounts registered on the phone Single account Fri Oct 26 10 34 1006 E 1006 Line 2 N Line 3 Line 4 Directory Menu Multiple accounts Fri Oct 26 10 35 1006 N Line 3 Line 4 History Directory Menu You can also set a default account for dialing out calls when there are multiple accounts on your phone This feature can be configured via phone user interface To configure the default account via phone user interface 1 Tap Li gt Call Feature gt Others gt Default Account 2 Select the desired account from the pull down list of Default Account 3 Press the Save soft key to accept the change or the Back soft key to cancel 4 Tap ag to return to the idle screen To disable an account via phone user interface 1 Tap K gt Advanced password admin gt Account 2 Tap the desired account 45 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 3 Tap fe in the Account Status field 4 Press the Save soft key to accept the change or the Back s
58. e desired key type Optional Tap the pull down list of Account ID and then select the desired line Optional Enter the key label that will display on the LCD screen in the Label field Optional Enter the corresponding value in the Value field Optional Enter the corresponding value in the Extension field Press the Save soft key to accept the change or the Back soft key to cancel 10 Tap Feng to return to the idle screen You can tap the desired line key for one second when the phone is idle to quick access to the configuration interface You can also configure the line key via web user interface at the path DSS Key gt Line Key For more information on using the line keys refer to Memory Keys introduced above Account Management You can register one or multiple accounts on the VP530 IP video phone You can also configure each line key associated with an account or configure multiple line keys associated with an account Account Registration 44 To register an account via phone user interface 1 2 3 4 Tap CJ gt Advanced password admin gt Account Tap the desired account Tap in the Account Status field Enter the desired values in the Label Display Name Register Name User Name Password and SIP Server fields respectively Contact your system administrator for more information CO Wed Apr 25 09 43 1006 Account Account 1 Account Status Account 2 Label Account 3 Display Nam
59. e information contact your system administrator Call Return You can tap a call return key to place a call back to the last incoming call To configure a call return key via phone user interface 1 Tap Sa 2 Tap the desired DSS key for one second 3 Tap the pull down list of Type and then select Key Event 4 Tap the pull down list of Key Type and then select Call Return 5 Enter the key label in the Label field or leave it blank 0 Thu Mar 08 11 28 1006 Memory Keys Memory Key 1 Type Memory Key 2 Key Type Memory Key 3 Label Memory Key 4 Memory Key 5 es a Delete 6 Press the Save soft key to accept the change or the Back soft key to cancel 60 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Basic Call Features 7 Tap reg to return to the idle screen You can also configure a call return key via web user interface at the path DSS Key gt Memory Key or Line Key Call Mute You can mute the microphone of the active audio device during an active call and then the other party cannot hear you To mute a call 1 Press CO or tap EB during an active call The phone LCD screen shows the call is on mute and the event indicator LED flashes green To un mute a call 1 Press CO or tap EF again to un mute the call Call Hold Resume You can place an active call on hold At any time at most one active call can be in progress on your phone other calls can be re
60. efore resetting your phone To reset your phone via phone user interface 1 2 4 Tap Li gt Advanced password admin gt Reset amp Reboot Select the desired type from the pull down list of Reset Option Tap in the Reset now field The LCD screen prompts the following message ty Wed Apr 25 10 13 1006 Reset amp Reboot Reset to Factory Reset Ontinn Warning Reboot Reset to factory Tap OK to restore the factory settings Reset of your phone may take a few minutes How to export PCAP Trace We may need you to provide a PCAP Trace to help analyze the problem To export a PCAP trace via web user interface 1 2 5 4 5 Click on Phone gt Upgrade Click Start to begin recording signal traffic Recreate the error to be documented in the trace Click Stop to end recording Click Export to open the file download window and then save the file to your local system 95 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Note 96 How to export System Log We may need you to provide a System Log to help analyze the problem To export system log via web user interface 1 Click on Phone gt Configuration 2 Select 6 from the pull down list of Systemlog Level 3 Click Confirm to accept the change The web user interface prompts Press OK to reboot now or press Cancel to reboot later Reboot now 4 Click OK t
61. ernetvoipphone co uk 0800 088 48 46 Table of Contents Incoming Intercom Callo tuna utiiend dats Routan cae 83 TINE QUOT OTe taste cco cease discloses a NERE ERE RENEE EVEN tou RETTES EON NL EN MER RESE TYRE EEN A RES CESRE ERE BREDT 84 MUSICOM ROIO an ns Us Eee eee er A EEN 85 MESS TES ER DE EU E A rad 86 Short Message Service SMS Jeme smsen E reen erne A OE 86 NOICE MII URNE SER REDE SEER E E T E OTE EE AA 89 Message Waiting Indicator MWI eeeeessessseseesssessssseersssssssecerrssssseeecersesssseeeeressssseeeeee 90 FOUDIESNOOINO caterosscectrennsaee secacetessan aden nn ERR 93 Regulatory Notices eeeeeeseesseoseeesscseccsecsecosecsseoseceseosecesseseee 99 SERVICES ACIS MSI S reri a E EA 99 EMAUS ORADI aese a E A 99 Salet iINS TUC CHONS zrenia T E T Sate ES ETS 99 Appendix A Time ZONGG cccssccsesccsssccescccesccsssccesceeess 101 HNIC K AE E E E AEE E AEE TE E 103 iX www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Overview Overview This chapter provides the overview of the VP530 IP video phone The topics include e Hardware Component Instructions e Icon Instructions e LED Instructions e User Interfaces e Documentation If you require additional information or assistance with your new phone contact your system administrator Hardware Component Inst
62. esult in inaccessibility of your phone and may also have an impact on your network performance For more information about these parameters contact your system administrator Registration Generally your phone will be deployed with multiple other phones In this case your system administrator will configure the phone parameters beforehand so that after you start up your phone the phone will be registered and ready to use If your phone is not registered you may have to register it For more information on how to register your phone refer to Account Management on page 44 Idle Screen If the phone has successfully started up the idle screen will appear on the phone LCD screen as shown below 8 9 1 VETO 08 10 16 7 1006 7 6 7 gt bs Line 2 5 New Call Favorites Voice Mail Line 3 Line 4 History Directory Menu 4 15 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone The idle screen shows the following information Cn an a see TTT se oo Near site Video Window DSS Key Time and Date ey Current Account www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone Customizing Your Phone You can customize your VP530 IP video phone by configuring the setting for time and date backlight and ring tones for example You can add contacts to the phone s local directory manually You can also h
63. f the call waiting feature is enabled you can receive another call when there is an active call on the phone If the call waiting feature is disabled another incoming call is automatically rejected by the phone with a busy message when there Is an active call on the phone You can also enable the play tone feature to hear a warning tone when receiving another call To configure call waiting via phone user interface 1 Tap E ca Feature gt Call Waiting 2 Tap in the Call Waiting field 3 Tap in the Warning Tone field ray Sat Oct 27 10 04 1006 Call Waiting Call Waiting Call Waiting Warning Tone 67 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 4 Press the Save soft key to accept the change or the Back soft key to cancel 5 Tap Er to return to the idle screen You can also configure the call waiting feature via web user interface at the path Phone gt Features Conference You can create a conference with other parties using the phone s local conference feature You can create a conference between an active call and a call on hold on the same or another line by pressing the Conference soft key The network conference feature allows you to add and remove specific conference parties Note The network conference feature is not available on all servers For more information contact your system administrator Local Conference The VP530
64. g to return to the idle screen You can also configure the backlight via web user interface at the path Phone gt Preference Note Backlight level means the intensity of backlight Language The default language of the phone user interface is English The phone will detect and use the same language as which of your internet browser for the web user interface if the language of your internet browser is not supported by the phone the web user interface will use English by default You can change the languages of the phone user interface and the web user interface respectively Note Not all languages are available for selection The available languages depend on the language packs currently loaded to the IP video phone Please contact your system administrator for more information about the available languages of your new phone To change the language of the phone user interface 1 Tap K gt Basic gt Language www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone 2 Tap the pull down list of Language and then select the desired language ray Thu Mar 08 10 26 1006 Language Language Language English M 3 Press the Save soft key to accept the change The text on the LCD screen changes to the language that you selected To change the language of the web user interface 1 Click on Phone gt Preference 2 Select the desired language from the pull down list of Web Langua
65. ge 1 Tap K gt Message gt Text Message gt New Message Optional Tap the pull down list of From and then select the desired account Enter the number you want to send the message to in the To field Compose the new text message o OR Press the abc soft key to change the input mode 0 Wed Apr 25 10 09 1006 Text Message New Message Inbox Sent Box Outbox Draftbox 6 Press the Send soft key to send the message or the Back soft key to cancel 7 Tap a to return to the idle screen To reply a text message 1 Tap Li gt Message gt Text Message gt Inbox 2 Tap the desired message 3 Press the Reply soft key 4 Compose the new text message 87 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 5 Press the abc soft key to change the input mode CO Wed Apr 25 10 08 1006 Text Message New Message From 1006 a Ek 1002 Inbox Sent Box Outbox Draftbox Delete 6 Press the Send soft key To delete text messages 1 Tap Li gt Message gt Text Message gt Inbox Sent Box Outbox or Draftbox 2 Press the Edit soft key 3 Tap the desired messages ray Fri Mar 09 08 57 1006 Text Message New Message John lohn Kate aii Today 08 52 Today 08 51 MH Today 08 50 nbox Kate Sent Box Today 08 50 Outbox Draftbox Delete Delete All 4 Press the Delete soft key to delete the desired mess
66. ge 3 Click Confirm to accept the change The text on the web user interface will change to the language that you selected Time and Date The time and date appears on the LCD screen of the VP530 IP video phone If the phone cannot obtain the time and date from the Simple Network Time Protocol SNTP server contact your system administrator for more information You can configure the phone to obtain the time and date from the SNTP server automatically or configure the time and date manually To configure the SNTP settings via phone user interface 1 Tap Li gt Basic gt Date amp Time www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 2 Tap the pull down list of Time Type and then select SNTP 0 Thu Oct 25 15 49 1006 Date amp Time General Time Type SNTP v DHCP Time Time Zone 8 China Beijing M Format NTP Server 1 cn pool ntp org 3 Tap the pull down list of Time Zone and then select the time zone that applies to your area The default time zone is 8 China Beijing 4 Enter the domain names or IP addresses in the NTP Server 1 and NTP Server 2 fields respectively 5 Tap the pull down list of Daylight Saving and then select Automatic 6 Press the Save soft key to accept the change or the Back soft key to cancel 7 Tap rene to return to the idle screen Note Please refer to Appendix A Time Zones for the list of available time zones
67. h meet your functional requirements on the server You can customize practical applications such as weather report stock information Google search etc Dependencies ype Key Event Key lype XML Browser XML Browser the access URL for xml browser 39 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Note 40 Label key label displays on the LCD screen Usage Tap the memory key to access the XML browser specified in the XML Browser field LDAP You can use this key feature to access the LDAP search interface quickly Dependencies ype Key Event Key lype LDAP Label key label displays on the LCD screen Usage 1 Tap the memory key to access the LDAP search interface 2 Enter a few continuous characters of the contact name or continuous numbers of the contact phone number using the keypad The contacts whose name or phone number matches the characters entered will appear on the LCD screen Conference You can use this key feature to set up a conference call For more information refer to Conference on page 68 Dependencies ype Key Event Key lype Conf Label key label displays on the LCD screen Usage Tap the memory key during an active call to set up a conference which performs the same as the Conference soft key Forward You can use this key feature to forward an incoming call to someone else For more information refer to Ca
68. he phone to play a warning tone when receiving an intercom call If Intercom Tone is enabled the phone plays a warning tone to alert you before answering the intercom call If Intercom Tone is disabled the phone automatically answers the intercom call without warning Intercom Tone is enabled by default Intercom Barge You can enable or disable the phone to automatically answer an incoming intercom call while there is already an active call on the phone If Intercom Barge is enabled the phone automatically answers the intercom call when there is already an active call and places the active call on hold If there is already an intercom call the phone automatically rejects the incoming intercom call and returns busy tone If Intercom Barge is disabled the phone handles an incoming intercom call like a waiting call Intercom Barge is disabled by default TV Output The VP530 IP video phone supports to the TV output You can configure the phone to automatically output the video on TV for all video calls or manually tap ed to output the video on TV during a video call If you want to switch the video from TV to the LCD screen you can tap the screen or press any key except Mute Camera Switch and Left Right navigation keys To configure the TV output via phone user interface 1 Tap K gt Call Feature gt Others gt TV Output 2 Tap EJ in the TV Output field 3 Tap the pull down list of Output Mode and then select Auto or Manua
69. he pull down list of Ring Tones and then select the desired ring tone CO Thu Mar 08 10 37 1006 Contact Name Office Number Mobile Number 13485600869 Family Number 85824665 Group Colleague Photo Default 7 Press the Save soft key to accept the change or the Back soft key to cancel 8 Tap aay to return to the idle screen If the contact has existed in the directory the LCD screen will prompt Contact name already existed To add a contact to the blacklist group manually 1 Press the Directory soft key Tap the Blacklist group Press the New Contact soft key a DM Enter the Name and the Office Mobile or Family numbers in the corresponding fields www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone 5 Tap the pull down list of Photo and then select the desired photo Thu Mar 08 10 39 1006 Name Office Number v Family Number Photo icon_blacklist_b png 6 Tap the pull down list of Ring Tones and then select the desired ring tone 7 Press the Save soft key to accept the change or the Cancel soft key to cancel 8 Tap SE to return to the idle screen Incoming calls from this contact will be rejected automatically Editing Contacts To edit a contact in the local directory 1 Press the Directory soft key 2 Tap the desired contact for one second ray Thu Mar 08 10 40 1006 Contact Name Office Number Mobile Number 134856
70. incoming calls from callers who deliberately block their identities and numbers from showing up To configure anonymous call rejection via phone user interface 1 Tap ci gt Call Feature gt Anonymous 2 Tap the desired line 3 Tap in the Anonymous Reject field 4 Optional Enter the anonymous call rejection on code in the On Code field CO Fri Mar 09 09 25 1006 Anonymous Line 1 Anonymous Call Line 2 On Code Line 3 Off Code ys Line 4 Anonymous Reject O On Code Off Code Delete 5 Optional Enter the anonymous call rejection off code in the Off Code field 6 Press the Save soft key to accept the change or the Back soft key to cancel 7 Tap E to return to the idle screen You can also configure the anonymous call via web user interface at the path Account gt Basic 19 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 76 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Advanced Phone Features Advanced Phone Features This chapter provides operating instructions for the advanced features of the VP530 IP video phone The topics include e Busy Lamp Field BLF e BLF List e Shared Line e Intercom e TV Output e Music on Hold e Messages If you require additional information or assistance with your new phone contact your system administrator Busy Lamp Field BLF You can use the
71. issed Calls Received Calls and Forwarded Calls to view the corresponding lists 3 Tap the desired entry for one second 33 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 34 The detailed information of the entry appears on the LCD screen To place a call from the history list 1 Press the History soft key 2 Tap the corresponding list 3 Tap the desired entry The phone dials out the entry automatically To add a contact to the local directory from the history list 1 Press the History soft key Tap the corresponding list Tap the desired entry for one second Press the Add soft key Enter the name in the Name field Sy DM Tap the corresponding pull down lists and then select the desired group photo and ring tone CO Thu Mar 08 11 14 1006 Contact Name Office Number Mobile Number Family Number Group Photo 7 Press the Save soft key to accept the change The entry is successfully saved to the local directory 8 Tap BEN to return to the idle screen To delete an entry from the history list 1 Press the History soft key 2 Press the Edit soft key 3 Tap the desired entries 4 Press the Delete soft key www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone The phone LCD screen prompts Delete the selected records ty Wed Apr 25 09 37 1006 History
72. istening Label key label displays on the LCD screen Usage 1 During a call tap the memory key to activate the group listening mode You can then speak and listen through the handset headset other people at your side can listen through speaker at the same time 2 Tap the memory key again to deactivate the group listening mode Public Hold You can use this key feature to place an active call on public hold or retrieve a public held call The public hold feature is often used in the shared line Dependencies ype Key Event Key lype Public Hold Label key label displays on the LCD screen Usage 1 Tap the memory key when there is an active call on the shared line The active call is placed on public hold 2 Tap the memory key again to retrieve the public held call When the memory key is used in the private line it performs the same as the Hold soft key during a call Private Hold You can use this key feature to place an active call on private hold or retrieve a private held call The private hold feature is often used in the shared line www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone Dependencies ype Key Event Key lype Private Hold Label key label displays on the LCD screen Usage 1 Tap the memory key when there is an active call on the shared line The active call is placed on private hold 2 Tap the memory key again to retrieve the private held call
73. ization Note After your phone has been powered up the system boots up and performs the following steps Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration The phone LCD screen will display as following Welcome Initializing Please wait DHCP Dynamic Host Configuration Protocol By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings e g IP address subnet mask gateway DNS server If your network does not use DHCP proceed to Basic Network Settings on page 14 Phone Status You can view the system status of your phone via phone user interface or web user interface Available information of phone status includes e General status including IP address MAC address and firmware version e Network status including WAN type and other information e Phone status including model hardware firmware version product ID and MAC address e Accounts status indicating the register status of SIP accounts To view the phone status via phone user interface 1 Press Or tap HER gt Status www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone The phone LCD screen displays the general information 0 Wed Apr 25 09 40 1006 Status General IP Address 10 2 11 176 Network MAC 00 15 65 1e f9 50 Phone Firmware 23 70 0
74. l 84 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Advanced Phone Features 4 Tap the pull down list of TV Format and then select PAL or NTSC 0 Fri Oct 26 16 30 No Service Others TV Output TV Output Output Mode TV Format 5 Press the Save soft key to accept the change or the Back soft key to cancel 6 Tap Pole to return to the idle screen You can also configure TV output via web user interface at the path Phone gt Features Music on Hold Music on hold MOH is the business practice of playing recorded music to fill the silence that would be heard by the callers who have been placed on hold To use this feature you should specify a SIP URI pointing to a Music on Hold Server account When placing a call on hold the phone will invite this SIP URI to the Music on Hold Server account The Music on Hold account automatically answers to the SIP INVITE messages and immediately plays audio from some source located anywhere LAN Internet to the held party Contact your system administrator for the SIP URI To configure music on hold server via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced 4 Enter the SIP URI in the Music On Hold Server field 5 Click Confirm to accept the change When you have placed a call on hold the held party can then hear the music Note All involved parties cannot use enc
75. l Features number receives an incoming call The call is answered on your phone Group Call Pickup To configure a group pickup key via phone user interface 1 Top HE 2 Tap the desired DSS key for one second 3 Tap the pull down list of Type and then select Key Event CO Thu Mar 08 12 03 1006 Memory Keys Memory Key 1 Memory Key 2 Memory Key 3 Memory Key 4 Memory Key 5 f gt a oF aS SS Type Key Type Group Pickup Account ID Label Value Tap the pull down list of Key Type and then select Group Pickup Tap the pull down list of Account ID and then select the desired line Enter the key label in the Label field or leave it blank Enter the group pickup feature code in the Value field Press the Save soft key to accept the change or the Back soft key to cancel Tap mg to return to the idle screen You can also configure a group pickup key via web user interface at the path DSS Key gt Memory Key or Line Key To pick up a call in the group 1 Tap ieee and then tap the group pickup key on your phone when a phone number in the group receives an incoming call The call is answered on your phone 13 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Anonymous Call You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone For example you wa
76. le Screen If you require additional information or assistance with your new phone contact your system administrator Packing List The following components are included in your VP530 IP video phone package e VP530 IP Video Phone www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone e Power Adapter e Handset amp Handset Cord g E KO eR FAD i EG A BQ ir ss iy LOTT e Ethernet Cable e Quick Installation Guide amp Quick Reference Guide e CD ROM Check the list before installation If you find anything missing contact your system administrator www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Getting Started Phone Installation If your phone is already installed proceed to Phone Initialization on page 13 This section introduces how to install the phone with the components in the packing list e Connect the Handset and optional Headset e Connect the Network and Power 1 Connect the Handset and optional Headset o O 00000000 00000000 Note A headset is not provided in the packing list Contact your system administrator for more information 2 Connect the Network and Power You have two options for power and network connections Your system administrator will advise you which one to use e AC power e Power over Ethernet PoE A
77. ll Forward on page 63 Dependencies ype Key Event Key lype Forward Label key label displays on the LCD screen Value the number you want to forward incoming call to Usage Tap the memory key to forward an incoming call to the number specified in the Value field When leaving the Value field blank the DSS key performs the same as the Forward soft key when receiving an incoming call Transfer You can use this key feature to perform a Blind Attended Semi Attended Transfer during www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Note Note Customizing Your Phone a call For more information refer to Call Transfer on page 66 Dependencies ype Key Event Key lype Transfer Label key label displays on the LCD screen Value the number you want to transfer the call to Usage Tap the memory key during a call to transfer the call to the number specified in the Value field When leaving the Value field blank the memory key performs the same as the Transfer soft key or the Transfer key during a call Hold You can use this key feature to place an active call on hold or retrieve the call Dependencies ype Key Event Key lype Hold Label key label displays on the LCD screen Usage 1 Tap the memory key during an active call to place the call on hold 2 lap the memory key again to retrieve the call DND You can use this key feature to activate or deactivate the DND mode Depende
78. mpletion feature to notify the caller of a failed call when the callee becomes available to receive a call To configure call completion via phone user interface 1 Tap i gt Call Feature gt Others gt Call Completion 58 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Basic Call Features 2 Tap in the Call Completion field 0 Sat Oct 27 09 52 1006 Others General Call Completion Hotline Default Account Auto Redial Call Completion eo a 3 Press the Save soft key to accept the change or the Back soft key to cancel 4 Tap being to return to the idle screen You can also configure call completion via web user interface at the path Phone gt Features To use call completion When the called party is busy the following prompt will appear on the LCD screen of the phone Sat Oct 27 11 51 1006 Call Completion Wait for 1008 1 Tap the OK soft key the phone returns to the idle screen and call completion is activated 59 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 2 When the called party becomes idle the following prompt appears on the LCD screen of the phone Sat Oct 27 11 49 1006 Call Completion Dialing 1008 Line 2 EZ Line 3 i Line 4 Menu 3 Tap the OK soft key to redial the number Note The call completion feature is not available on all servers For mor
79. nce with multiple participants This feature allows you to perform the followings e Join two calls together into a conference call e Invite another party into an active conference call To use this feature contact your system administrator for the network conference URI in advance and configure the phone via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced 4 Select Network from the pull down list of Conference Type 5 Enter the conference URI e g conference example com in the Conference URI field 6 Click Confirm to accept the change To set up a network conference call 1 Place a call to the first party 2 Press the Conference soft key to create a new call The active call is placed on hold 3 Enter the number of the second party and press Heo Or the Send soft key 4 When the second party answers the call press the Conference soft key to add the 69 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone second party to the conference 5 Press the Conference soft key to create a new call The conference is placed on hold 6 Enter the number of the new party and then press 20 Or the Send soft key 7 When the new party answers the call press the Conference soft key to add the new party to the conference 8 Repeat steps 5 to 7 until you h
80. ncies ype Key Event Key lype DND Label key label displays on the LCD screen Usage 1 Tap the memory key to activate the DND mode 2 Tap the memory key again to deactivate the DND mode When the DND mode is activated the phone will reject all incoming calls automatically Redial You can use this key feature to access the Dialed Calls list when the phone is idle Dependencies ype Key Event Key lype Redial Label key label displays on the LCD screen Usage 1 Tap the memory key to access the Dialed Calls list 2 Tap the memory key to redial the last dialed number when the phone is off hook 41 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Note 42 SMS You can use this key feature to quick access the text message feature For more information refer to Short Message Service SMS on page 86 Dependencies ype Key Event Key lype SMS Label key label displays on the LCD screen Usage Tap the memory key to access the text message feature when the phone is idle Group Listening You can use this key feature to activate the Speakerphone and Handset Headset mode at the same time It is suitable for the group conversation which has more than one person at one side You are able to speak and listen through the handset headset meanwhile the others nearby can also listen through the speaker Dependencies ype Key Event Key lype Group L
81. nding on how your system administrator set up the configuration server To activate DND mode on the IP video phone 1 Press the DND soft key when the phone is idle The icon on the idle screen indicates that the Do Not Disturb mode is enabled The phone will rejects all incoming calls and prompt a message on the LCD screen Fri Oct 26 10 40 1006 Note Missed Call 1008 1 1006 Line 2 Cancel Line 3 fF Line 4 History Directory Menu Note The Do Not Disturb feature is local to the phone and may be overridden by the server settings For more information contact your system administrator Call Forward You can configure your phone to forward incoming calls to another party by the Static Forwarding You can also forward the ringing incoming calls refer to the Dynamic Forwarding Static Forwarding To enable call forward 1 Tap gt Call Feature gt Call Forward 2 lap the desired forwarding type The options are Always Forward Incoming calls are immediately forwarded Busy Forward Incoming calls are immediately forwarded if the phone is busy No Answer Forward Incoming calls are forwarded if not answered after a period of time 63 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 3 Depending on your selection a If you tap Always Forward 1 Tap in the Always Forward field 2 Enter the destination number you want to
82. ne user interface 1 2 3 4 5 6 10 11 Tap gt Call Feature gt DSS Keys gt Memory Keys Tap 3 to page up or T to page down Tap the desired memory key Tap the pull down list of Type and then select the desired key type Optional Tap the pull down list of Key Type and then select the desired type Optional Tap the pull down list of Account ID and then select the desired line If Auto is selected the phone will use the first registered account Optional Enter the key label that will display on the LCD screen in the Label field Optional Enter the corresponding value in the Value field Optional Enter the corresponding value in the Extension field Press the Save soft key to accept the change or the Back soft key to cancel Tap aug to return to the idle screen You can tap eet oan and then tap the desired memory key for one second to quick access to the configuration interface You can also configure the memory key via web user interface at the path DSS Key gt Memory Key The memory key features are explained in the following subchapters in detail Line Speed Dial Voice Mail Pick Up Group Pickup DTMF Prefix Local Group XML Group XML Brower LDAP Conference Forward www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone e Transfer e Hold e DND e Redial e SMS e Group Listening e Public Hold e Private Hold e Zero SP Touch
83. ns All of these new features are able to improve the user experience in video communication and enhance business productivity at the same time VP530 integrates new features for business such as BLF Voice Mail Shared Line and Intercom It is definitely ideal for multimedia communication virtual office and IP video conversation for business or family users In this guide you will find everything you need to quickly use your IP video phone Be sure to verify with your system administrator that your network is prepared for configuring your IP video phone As well be sure to read the Packing List section in this guide before you set up and use the phone If this is your first time using the VP530 IP video phone we recommend that you first refer to the Quick Installation Guide and Quick Reference Guide Documents can be downloaded from website http www yealink com index php Support In This Guide The topics provided in this guide include e Chapter1 Overview e Chapter 2 Getting Started e Chapter 3 Customizing Your Phone e Chapter 4 Basic Call Features e Chapter5 Advanced Phone Features e Chapter 6 Troubleshooting Changes from Previous Versions Changes from Version 50 0 The following sections are new for this edition e Shortcut Menu on page 23 e Dial Plan on page 46 e Music on Hold on page 85 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone
84. nt to call to consult some of the services but you don t want to be harassed Note The anonymous call feature is not available on all servers Contact your system administrator for the anonymous call on code and off code To configure anonymous call via web user interface 1 Tap Li gt Call Feature gt Anonymous 2 Tap the desired line 3 Tap in the Anonymous Call field 4 Optional Enter the anonymous call on code in the On Code field 5 Optional Enter the anonymous call off code in the Off Code field CO Thu Mar 08 12 04 1006 Anonymous Line 1 Anonymous Call Line 2 On Code Line 3 Off Code Line 4 Anonymous Reject On Code Off Code 6 Press the Save soft key to accept the change or the Back soft key to cancel 7 Tap ag to return to the idle screen You can also configure the anonymous call via web user interface at the path Account gt Basic To place an anonymous call 1 Using the specific line on the phone to place a call to phone B 74 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Basic Call Features The LCD screen of phone B prompts an incoming call from anonymity Ringing Anonymous 1006 anonymous Line 2 A Line 3 Line 4 amp Answer Forward Ignore Reject Anonymous Call Rejection You can use anonymous call rejection feature to reject incoming calls from anonymous callers Anonymous call rejection automatically rejects
85. o reboot the phone After rebooting the phone you can export a 6 level system log through the following steps 5 Mark the Local radio box in the Export System Log field 6 Click Export to open the file download window and then save the file to your local system You can also export the system log to a Syslog Server contact your system administrator for more information How to export import the phone configurations We may need you to provide your phone configurations to help analyze your problem In some instance you may need to import configurations to your phone To export your phone configurations via web user interface 1 Click on Phone gt Configuration 2 Click Export to open file download window and then save the file to your local system To import phone configurations via web user interface 1 Click on Phone gt Configuration 2 Click Browse to select a configuration file from your local system 3 Click Import to import the configuration file The file format of the configuration file must be bin How to make the call using SRTP You can enable SRTP to encrypt the audio stream s of phone calls The parties participating in the call should enable SRTP You can enable SRIP on per account basis www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Troubleshooting To enable SRTP via web user interface 1 Click on Account select the desired account from the pull
86. oft key to cancel 5 Tap oe to return to the idle screen You can also register or disable an account via web user interface at the path Account gt Basic Multiple Line Keys per Account You can configure multiple line keys associated with an account This enhances call visualization and simplifies call handling If this is the case the LCD screen could resemble the following figure Fri Oct 26 10 36 1006 Incoming calls to this line will be distributed evenly among the available line keys Similarly outgoing calls will be distributed Your phone can be configured to have a combination of lines with a single line key and lines with multiple line keys Dial Plan Dial plan is a string of characters that governs the way your VP530 IP video phone processes the inputs received from your phone keypad The VP530 IP video phone supports the following dial plan features e Replace Rule e Dial now e Area Code e Block Out The basic expression syntax you need to know The dot can be used as a placeholder or multiple placeholders for any character Example 12 would match 123 1234 12345 12abc etc 46 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone An x can be used as a placeholder for any character Example 12x would match 121 122 123 12a etc The square brackets can be used as a placeholder for a single character
87. olume of currently used audio devices handset speakerphone or headset when the phone is in the dialing interface or during a call You can also press the Right or Left navigation keys to adjust the ringer volume when the phone is idle To adjust the ringer volume via phone user interface 1 Press 8 or gt to adjust the ringer volume when the phone is idle Thu Jan 01 08 10 1006 N A Line 3 Line 4 Menu Note If the ringer volume is adjusted to minimum the icon will appear on the LCD screen Ring Tones Ring tones are used to indicate incoming calls You can select different ring tones to distinguish the accounts or to distinguish your phone from your neighbor s To select a ring tone for the phone via phone user interface 1 Tap Li gt Basic gt Sound gt Ring Tones 2 Tap 3 to page up or my to page down 25 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Note 26 3 Tap the desired ring tone ray Thu Mar 08 10 32 1006 Sound General Default wav Ring Tones Ring1 wav Ring2 wav Ring3 wav Ring4 wav Ring5 wav Set Ring Tones Delete 4 Press the Set Ring Tones soft key to accept the change or the Back soft key to cancel 5 Tap a to return to the idle screen To select a ring tone for the phone via web user interface 1 Click on Phone gt Preference 2 Select the desired ring tone from the pull do
88. ork PSTN You can place calls answer calls transfer a call to someone else or conduct a conference call This chapter provides basic operating instructions for the VP530 IP video phone The topics include e Placing Calls e Answering Calls e Ending Calls e Redialing Numbers e Auto Answer e Auto Redial e Call Completion e Call Return e Call Mute e Call Hold Resume e Do Not Disturb DND e Call Forward e Call Transfer e Call Waiting e Conference e Call Park e Call Pickup e Anonymous Call e Anonymous Call Rejection If you require additional information or assistance with your new phone contact your system administrator 51 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Placing Calls You can use your VP530 IP video phone to place a video or audio call You can set the preferred call type contact your system administrator for more information You can use one of the following ways to place a call e Using the handset e Using the speakerphone e Using the headset You can also dial the number first and then choose the way you want to speak to the other party You can dial from the History the Local Directory or the Favorites In the dialing interface tap to access the favorites tap to access the local directory or tap WG to access the history For more information refer to Contact Management on page 27 and History
89. reen prompts No Account message and the event indicator LED fast flashes green Contact your system administrator for more information on account registration Why can t I get a dial tone Check for any loose connections and that the phone has been installed properly For the installation instructions refer to Phone Installation on page 11 Check whether dial tone is present on one of the audio modes e Switch between the Handset Headset if present or Hands Free Speakerphone to check whether the dial tone is present for one of the audio modes e Ilfthe dial tone exists on another audio mode connect a different handset or headset to isolate the problem 93 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 94 Why doesn t the phone ring Check the ringer volume on your phone To adjust the ringer volume press the right and left navigation keys when the phone is on hook and idle For more information refer to Volume on page 25 Why can t I receive calls e Check the SIP registration with your system administrator e Check DND Do Not Disturb mode is deactivated on the phone Refer to Do Not Disturb DND on page 63 e Check call forward feature is disabled on the phone Refer to Call Forward on page 63 e Check whether the caller number is stored in the blacklist directory Refer to Adding Contacts on page 27 Why is my handset not working
90. ructions Save these instructions Read these safety instructions before use The following basic safety precautions should always be followed to reduce risk of fire electrical shock and other personal injury IN General Requirements o Before you install and use the device read the safety instructions carefully and observe the situation during operation e During the process of storage transportation and operation please always keep the device dry and clean o During the process of storage transportation and operation please avoid collision and crash of the device e Please attempt not to dismantle the device by yourself In case of any discrepancy please contact the appointed maintenance center for repair e Without prior written consent no organization or individual is permitted to make any change to the structure or the safety design of the device Yealink is under no circumstance liable to consequences or legal issues caused by such changes e Please refer to the relevant laws and statutes while using the device Legal rights of others should be respected as well AN Environmental Requirements e Place the device at a well ventilated place Do not expose the device under direct sunlight e Keep the device dry and free of dusts 99 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Place the device on a stable and level platform Please place no
91. ructions The main hardware components of the VP530 IP video phone are the LCD screen camera and the keypad SE ss aa lo Di i Eee 1 e5 Ley 4 il 5 10 6 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Hardware component instructions of the VP530 IP video phone are Camera Provides near site video Event Indicator LED Indicates different phone status Power Indicator LED Indicates the phone power status Dials the most recently dialed number or quick o Redial Ke accesses the Dialed Calls list Speakerphone Key Toggles the hands free speakerphone mode Mute Key Toggles the Mute feature on or off Transfer Key Transfers the current call to another party Local Directory Key Accesses the local directory amera Switch Stops or starts the transmission of the near site video Navigation Keys Scroll through a list position the cursor within text or adjust the volume Scroll through a list or highlight the desired item Expands the pull down list selects a highlighted item or answers an incoming call Provides the digits letters and special characters in Keypad E a context sensitive applications Label automatically to identify their context sensitive Soft Keys features shows information about calls messages soft keys time amp date and other relevant da
92. rypted RTP SRIP 85 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Messages Short Message Service SMS You can send and receive text messages using the VP530 IP video phone New text messages can be indicated both acoustically and visually When receiving a new text message the phone will play a warning tone the event indicator LED flashes green and the phone LCD screen will prompt receiving new text message example New Text Message 1006 2 with the number of waiting messages the messages to which account and the text message icon The phone LCD screen displays as the following figure Thu Oct 25 17 36 1006 Note New Text Message 1006 2 1006 Line 2 Cancel Line 3 E Line4 Histo ry y Menu Note The SMS feature is not available on all servers Contact your system administrator for more information To read the text message 1 Tap Li gt Message gt Text Message gt Inbox CO Fri Mar 09 08 53 1006 Text Message New Message John John Kate Today 08 52 Today 08 51 Today 08 50 Inbox Kate Sent Box Today 08 50 Outbox Draftbox 86 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Advanced Phone Features 2 lap the desired message to read it Note If the phone prompts receiving new text message you can also tap the View soft key to read the new message directly To send a text messa
93. seecececccccccseeseeeeuueaeessssesececeeeeess 1 EON MENS IC LIONS sorn A i A been 3 PE NAS ICU ONS 2 oc EA EEN rele rr T SKEE tede 4 User Interfaces ccc cecescsccsccsccsceccscoscscsccscescsscscescescsscscescscesescescescssescescescesescescescscescesces 5 Phone User Interface 2 ccc cc ceccscesceccsccscesccscsccscesceccscescescesescescescesescescesescescescesescesceeces 5 Web User Interface oo cece csccscesceccsccscescsscsccscescesescescscssescescescscescescescssescscesescescesces 5 Documentation ccccececceccsccccecceccscescecceccscescescecescescesescescsceceecescescecescescescssescescesescescesees 7 Getting Started seeeeseoosecosssosscesecesscossoosscossoossoosseosseeseoessoo 9 PEPCK UNG rE E EE 2 Phone Installation seseseeeeeesesesesesesesesesesesesesesessesesosesesoseseseseseseseseseseseseseseseesorosorosososeseses 11 Phone Initialization cccscescsccsccscscescsccscesceccscescescscescoscsscscescscesescescescesescescescscescescess 13 Phone Status c cccccssccecccscceccccccccesccuccesccescecccesceccsescecceescescsescecccescesceesceecssscesceescesceeseess 13 Basic Network Settings Wu u u uw vssevveeeeeeeeeeeeseeereeeee esse esse e enes eee e esse egene nerne eee esse esse ene n ner 14 RE OI FO SEE EET ES A E E 15 TSS CSI rae tac SE E A E E AET AEA AA AEAT A Fee 15 Customizing Your Phone ccccsescccsssccsescecescccessceessceeesces 17 General SONS ai
94. t between redial attempts To configure auto redial via phone user interface 2 3 4 5 6 Tap K gt Call Feature gt Others gt Auto Redial Tap EJ in the Auto Redial field Enter the desired time in the Redial Interval field the default time interval is 10s Enter the desired times in the Redial Times field the default times are 10 CO Sat Oct 27 09 40 1006 Others General Auto Redial Default Account Redial Times O Hotline Redial Interval Auto Redial Call Completion f gt Cai Press the Save soft key to accept the change or the Back soft key to cancel Tap ER return to the idle screen 57 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone You can also configure auto redial via web user interface at the path Phone gt Features To use auto redial When the called party is busy the following prompt will appear on the LCD screen of the phone Call Finished 1006 Line 2 Auto Redial I Line 3 ae Cancel 1 Press the OK soft key to activate auto redial The following prompt will appear on the LCD screen of the phone O Call Finished 1006 Line 2 Redial 9s Si i FF Line 4 Cancel 2 Wait for a period of time or press the OK soft key to redial the phone number The phone will retry as many times as you configured until the called party is idle Call Completion You can use the call co
95. ta e Call information caller ID call duration LCD Screen h e Icons for example am e Missed call or forwarded call information e Prompt text for example Success Saved e eje je e lejeje e ejeje ot ee e Time and Date www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Overview Icon Instructions Icons appear on the phone LCD screen are described in the following table O e Oo om peee ee em ee peeo 2 J O REN oa Fra Se enes www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone LED Instructions Power Indicator LED LED Status Solid green Off Event Indicator LED LED Status Solid green Fast flashing green Slow flashing green Off www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Description The phone is powered on The phone is powered off Description The phone is in dialing connecting or talking state The network is unavailable The phone receives an incoming call There is no available account The phone is in upgrading state The call on the phone is on mute or on hold The phone receives new message missed call or forwarded call The phone is in idle state Overview User Interfaces There are two ways to customize specific configurations on your VP530 IP video phone e Using the user interf
96. tact list 31 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone To export a contact list via web user interface 1 Click on Directory 2 Click Export XML or Export CSV 3 Click Save to export the contact list to your local system Remote Phone Book 32 You can access your corporate directory through your phone You can add contacts from the corporate directory to your local directory You can also call a contact from the corporate directory You can configure your phone to access up to 5 corporate directories Contact your system administrator for the access URL of the corporate directory To configure an access URL for remote phonebook via web user interface 1 Click on Directory gt Remote Phone Book 2 Enter the access URL in the URL field 3 Enter the name in the Display Name field 4 Click Confirm to accept the change To access your corporate directory via phone user interface 1 Tap cI gt Directory gt Remote DIR The phone connects to load the corporate directory and then displays the corporate contact list on the LCD screen CO Fri Apr 20 09 57 1006 Remote DIR test Add to local Update 2 Press the Back soft key to back to the previous interface To place a call from the corporate directory 1 Tap CJ gt Directory gt Remote DIR 2 Tap the desired contact in the corporate directory The phone dials out the con
97. tact number automatically www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone History Management The VP530 IP video phone maintains history lists of All Calls Dialed Calls Missed Calls Received Calls and Forwarded Calls The local call log supports maintaining up to 400 entries You can view the history list place a call add a contact or delete an entry from the history list You should enable the history record feature in advance To enable the history record feature via phone user interface 1 Tap E gt call Feature gt Others 2 Tap in the History Record field CO Sat Oct 27 09 22 1006 Others General Key As Send ke Hotline History Record Default Account Auto Redial Call Completion r gt a 3 Press the Save soft key to accept the change or the Back soft key to cancel 4 Tap Rall to return to the idle screen To view the history list 1 Press the History soft key The LCD screen displays the All Calls list CO Fri Apr 20 10 09 1006 History All Calls Kate amp W Kate john Dialed Calls Missed Calls Received Calls Forwarded Calls Today 10 08 leon Today 10 07 1002 Today 10 05 1002 Today 10 04 Today 10 08 john Today 10 06 1007 Today 10 05 Kate Today 10 04 Today 10 07 Kate Today 10 06 1002 Today 10 04 Kate Today 10 04 Clear Edit 2 Tap Dialed Calls M
98. tercom call while there is already an active call on the phone To configure intercom features via phone user interface 1 Tap Li gt Call Feature gt Intercom 2 Make the desired changes 0 Wed Apr 25 10 02 1006 Intercom Intercom Intercom Intercom Mute Intercom Tone Intercom Barge 3 Press the Save soft key to accept the change or the Back soft key to cancel 4 Tap re to return to the idle screen You can also configure these specific parameters via web user interface at the path Phone gt Features 83 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone Intercom You can enable or disable the phone to automatically answer an incoming intercom call lf Intercom is enabled the phone automatically answers an incoming intercom call If Intercom is disabled the phone rejects incoming intercom calls and sends a busy signal to the caller Intercom is enabled by default Note Your administrator can set a time period delay before the phone automatically answers Contact your system administrator for more information Intercom Mute You can mute or un mute the microphone on the phone for intercom calls automatically If Intercom Mute is enabled the microphone is muted for intercom calls If Intercom Mute is disabled the microphone is un muted for incoming calls Intercom Mute is disabled by default Intercom Tone You can enable or disable t
99. the voice mail access code you can follow the voice prompt to listen to the voice mails Pick Up You can use this key feature to answer someone else s incoming call on the phone Dependencies ype Key Event Key lype Pick Up Account ID the account this feature will be applied to Label key label displays on the LCD screen Value the direct pickup code followed by the specific phone number Usage Tap the memory key on your phone when the specific phone number receives an incoming call The call is answered on your phone Group Pickup You can use this key feature to answer incoming calls in a group that is associated with their own group Dependencies ype Key Event Key lype Group Pickup Account ID the account this feature will be applied to Label key label displays on the LCD screen Value the group pickup feature code Usage Tap the memory key on your phone when a phone number in the group receives an incoming call The call is answered on your phone DTMF You can use this key feature to send the specification of arbitrary key sequences via DTMF Dependencies ype Key Event Key lype DTMF Label key label displays on the LCD screen Value DTMF sequence Note DTMF sequence is allowed to be 0 9 and A D Usage Tap the memory key during an active call to send the key sequence specified in the Value field 38 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46
100. ty without consulting e Semi Attended Transfer Transfer a call when the target phone is ringing e Attended Transfer Transfer a call with prior consulting To perform a blind transfer 1 Press Cr or the Transfer soft key during a call 2 Enter the number you want to transfer the call to J Transfer to 1007 1007 1006 Li A Line 2 A Line 3 E Line 4 Transfer Delete Cancel 3 Press Gp or the Transfer soft key to complete the transfer Then the call is connected to the number to which you have transferred 66 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Basic Call Features To perform a semi attended transfer 1 Press om or the Transfer soft key during a call Enter the number you want to transfer the call to Press or it to dial out Press LS or the Transfer soft key to complete the transfer when receiving E oS ring back To perform an attended transfer 1 Press T or the Transfer soft key during a call 2 Enter the number you want to transfer the call to FN i 3 Press or s to dial out 4 After the party answers the call press or the Transfer soft key to complete the CC transfer If you are using a handset the transfer can be completed by hanging up the handset You can cancel the transfer before the call connects by pressing the Cancel soft key Call Waiting You can enable or disable the call waiting feature on the phone I
101. wn list of Ring Tone 3 Click Confirm to accept the change To select a ring tone for the account via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Select the desired ring tone from the pull down list of Ring Tone If Auto is selected this account will use the ring tone selected for the phone at Phone gt Preference Refer to the above instruction 4 Click Confirm to accept the change You can also upload custom ring tones for your phone Contact your system administrator for more information The ring tone for an incoming call on the phone may be different For example when the phone receives an incoming call from a contact stored in the local directory it will play the ring tone assigned to the contact in the local directory refer to Adding Contacts in the Contact Management section Otherwise the phone will play the ring tone assigned to the account If both the contact ring tone and the account ring tone are not assigned then the phone will play the ring tone assigned to the phone www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 Customizing Your Phone Contact Management This section provides the operating instructions for managing contacts The topics include e Local Directory e Remote Phone Book Local Directory The built in phone directory stores the names and phone numbers of your contacts You can store up to 1
102. you want to set 89 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48 46 User Guide for VP530 IP Video Phone 3 Press the 123 soft key to switch the input mode and then enter the voice mail access code e g 86 4 Press the Save soft key to accept the change or the Back soft key to cancel 5 Tap EN to return to the idle screen Note Voice mail access code must be predefined on the system server Contact your system administrator for the more information To listen to the voice mails 1 When the phone user interface prompts receiving new voice mails tap the Connect soft key to dial out the access voice mail code 2 Follow the voice prompt to listen to the voice mails Note Before listening to the voice mails make sure the voice mail access code has been configured When all new voice mails are retrieved the event indicator LED will turn off To view the voice mail via phone user interface 1 Tap K gt Message gt Voice Mail gt View Voicemail The phone LCD screen displays the amount of the voice mails that includes new or old voice mails CO Fri Mar 09 09 06 2216 Voice Mail View Voicemail Account1 2216 Account2 Set Voicemail 5 new 20 old mail Unregistered Account3 Account4 Unregistered Unregistered 2 lap the desired account to listen to the voice mails Message Waiting Indicator MWI The VP530 IP video phone supports MWI feature when receiving a new voice
103. ys as the number of the monitored users 7 Tap BER to return to the idle screen After the above configurations according to the response message from the BLF List server the IP video phone will automatically assign the phone number of the BLF List users to the BLF List keys in order You can also configure BLF List keys via web user interface at the path DSS Key gt Memory Key or Line Key Shared Line Note 80 shared line is configured by assigning the same extension number to multiple lines You can use the shared line feature to share an extension number which is used on two or more IP video phones at the same time An incoming call to that number will cause all phones to ring simultaneously The incoming call can be answered on one of the phones but not all of them This feature is very useful in the boss and secretary scenario For example the secretary can share the boss s extension number by configuring a shared line key on her phone When there is an incoming call to the extension number of the boss both the phones of the boss and the secretary will ring simultaneously Either the boss or the secretary can answer the call Calls on shared line can be placed on hold or barged in The shared Line feature is not available on all servers For more information contact your system administrator To place a call on public hold 1 Press the Hold soft key or tap the shared line key when there is an active call on the

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