Error Displays
Contents
1. ATTENTION O ERROR HOST I F RS232C Informs that an error occurs in serial I F The operation is continued by pressing Recover switch This is indicated when parity error framing error overrun error and so on is detected The protocol of host and printer should be rechecked Press the RECOVER key on the operator panel to release the error display Check the settings of RS232C I F in the menu Replace the interface cable or the Main board Board AAA Note When replacing the Main board install the EEPROM mounted in the replaced Main board ATTENTION FRONT TRAY ERROR PRESS RECOVERKEY Informs that an error occurs in the home position of front tray Although the front tray becomes unavailable by pressing Recover switch the other trays continue operating normally Check front tray home sensor ATTENTION TONER EMPTY REPLACE TNR CART Promotes by indication that a cartridge should be replaced after a 100 sheet printing since the detection of toner low It is temporarily reset by opening and closing the cover This indication will be displayed each 20 sheet printing unless the cartridge is replaced Replace the toner cartridge ATTENTION ERROR PAPER SIZE CHECK tttttt Informs that in feeding papers from n tray to the Duplex unit a jam occurs in the separator or Duplex unit by monitoring OUTSNS ON DUP INSNS OFF Check t2. 0 ATTENTION O RESET TO FLUSH Mean that in shifting to off line in data remaining state if you want to abandon the data being processed execute the reset Flushing job Press the RESET button Resume Press the ON LINE button O ATTENTION ATTENTION O PS NOT AVAILABLE POWER SAVING Indicates that not installed printer language is designated by PJL command Warning When CLEARABL WRNINGS ON has been selected in the menu this indication is cleared by pressing Recover switch Informs that the printer becomes power save status heater off This is indicated in combination with other messages of the first line Warning Normal operation O ATTENTION PAPER NEARED Tn Informs that the sheets are near to end in a tray cassette common with 1st 2nd 3rd when the remaining reaches 20 sheets it is detected Warning Category LCD status message Trouble or status Remedy Daily status READY O ATTENTION TONER LOW Informs that the amount of toner low This is indicated in combination with other messages of the first line Normal operation is possible But when LOW TONER OFF has been selected in the menu ATTENTION LED will flash Replace the toner cartridge ATTENTION O TONER SENSOR Informs that toner sensor detects an error But when the total drum count were gt 30 pages thi
3. Indicates that the capacity of memory is Overflowed due to the following reasons The operation is continued by pressing Recover switch Additional RAM should be installed or the amount of data be reduced Too large printing data within one page Too large macro data Too large DLL data Overflow after the compression of frame buffer Press the RECOVER key on the operator panel to release the error display Install an expansion optional RAM or reduce the amount of print data Category LCD status message Trouble or status Remedy Daily status READY ATTENTION ERROR RECEIVE BUFFER OVERFLOW Informs that the data within the receiving buffer Overflows The operation is continued by pressing Recover switch The host side should be changed in settings to be able to recognize a printer Busy status and the data be re transmitted Press the RECOVER key on the operator panel to release the error display Change the setting of the host side so that the host can detect the busy state of the printer Resend the data from the host side to the printer ERROR PRINT OVERRUN Informs that the printer occurs an Overrun The operation is continued by pressing Recover switch The page formatting should be slightly simplified It can be canceled in PS mode when the completion of a job Press the RECOVER key on the operator panel to release the error display Simplify page data formatting
4. Category LCD status message Trouble or status Remedy Daily status ATTENTION STACKER FULL REMOVE THE PAPER Indicates that the face down stacker is full with sheets Remove the paper from the stacker Repair the broker stacker sensor cable Repeat the insertion and removal of the connector Clean or replace the stacker full sensor ATTENTION O PAPER OUT mmmmmmmmmm ttttty Indicates that no paper or paper cassette in a tray Load a paper or paper cassette to the tray ATTENTION O tttttt INSTALL Indicates that in an attempt to use the third tray the first or second tray which is the medium of the path is pulled out Indicates that in an attempt to use the second tray the first tray which is the medium of the path is pulled out Provisions The first and second tray should be returned Install the displayed tray ATTENTION O mmmmmmmmm tttttt PAPER REQUEST Requests that a sheet indicated in the first line message is inserted Load the requested paper in tray O ATTENTION ERROR POSTSCRIPT Indicates that the interpreter detects an error due to the following reasons From this point on the receiving data is flushed until the completion of a job It is automatically canceled when job receiving is completed Warnig Check the print job format ATTENTION ERROR MEMORY OVERFLOW
5. SSIO Synchronous Serial I O error between the Main board and the Power Supply Unit High voltage I F time out between the printer and the operator panel I F time out no response between the printer and an optional tray High Capacity Second Paper Feeder Power multi purpose feeder Messages cannot be received through the parallel interface Messages cannot be received through the serial interface Data cannot be received through the OKI HSP interface Note When replacing the Main board install the EEPROM from the old Main board onto the new Main board
6. FEED JAM3 THE PAPER Informs that in feeding papers from n tray to the Duplex unit a jam occurs when a paper is impinge fed in the Duplex unit by monitoring OUTSNS ON DUP INSNS OFF Remove all of the paper in the printer Open the cover then close it to perform recovery printing and the error display is released ATTENTION DUPLEX OPEN JAM REMOVE THE PAPER Jam which occurs in feeding papers to the Duplex when the first tray cassette is pull out in paper remaining state Structurally No first tray cassette will cause no reverse root for papers and open the Duplex cover downwards Remove all of the paper in the printer Open the cover then close it to perform recovery printing and the error display is released ATTENTION O PAPER INPUT JAM CHECK tttttt Informs that a jam occurs during paper running after exiting from the tray Check the paper in the cassette Open the cover then close it to perform recovery printing and the error display is released If the error ocuurs frequently see chapter 6 5 2 Category LCD status message Trouble or status Remedy Daily status READY ATTENTION O PAPER FEED JAM CHECK tttttt Informs that a jam occurs during paper running after exiting from the tray Open the cover remove the paper then close the cover When the cover is closed recovery printing is performed and the error display is r
7. Category LCD status message Trouble or status Daily status READY O ATTENTION O ON LINE XXX dddddd tttttt Indicates on line status tttttt Tray TRAY 1 TRAY 2 TRAY3 and FRONT MANUALFEEDER Tn Cassette tray T1 TRAY 1 T2 TRAY 2 T3 TRAY 3 mmmmmmmmm Paper size in the tray being selected LETTER EXECUTIVE LEGAL 14 LEGAL 13 A4SIZE A5 SIZE A6 SIZE B5 SIZE COM 10 MONARCH COM 9 DL ENV C5 ENV C4 ENV xxx Emulation in operation AUT PCL PS PPR FX and HEX dddddd The mode of both sided printing one sided printing is indicated DUPLEX SIMPLEX ATTENTION O OFF LINE XXX dddddd TECETE Indicates off line status O ATTENTION O PROCESSING Indicates during data receiving or outputting Normal operation O ATTENTION O DATA PRESENT xxx Indicate that not yet printed data is remained in the buffer In a state of waiting for following data In the off line mode the data is printed by pressing the FORM FEED button Category LCD status message Trouble or status Remedy Daily status READY O ATTENTION O PRINTING Indicate that the printer is printing O ATTENTION FLUSHING JOB Indicates that job flush is designated and the state in which data is received and abandoned until the completion of a job Normal operation READY
8. M mounted on the replaced Main board An error was detected by EEPROM check Replace the EEPROM Location 1C19 Replace the Main board BOARD AAA An error was detected by optional software ROM Replace the PostScript module BOARD MSM or BOARD FSL An error was detected by optional RAM check Check the optional RAM for proper connection Replace the optional RAM A fault occurred in the fan motor Connect the fan motor cable properly Replace the fan motor Power Supply Unit AC120V 230V LCD message ATTENTION LED Trouble or status Error A fault occurred in the fuser Thermistor open error Thermistor short error See chapter 6 5 2 SSIO error Toner sensor error See chapter 6 5 2 See chapter 6 5 2 I F timeout occurred between the printer main unit and the operator panel See chapter 6 5 2 I F timeout occurred between the printer main unit and the optional tray 2nd tray envelope feeder etc See chapter 6 5 2 I F timeout occurred between the printer and the Duplex Unit See chapter 6 5 2 Duplex See chapter 6 5 2 A watchdog timer timeout occurred Monitor error double weight Monitor error argument error Optional timeout error Optional status error BG program error System timer program error IPT2 program error IPT1 program erro
9. TING Indicates that an error occurs from the results of checking ID No of EEPROM The operation is continued by resetting EEPROM to factory default after a few second indication It displays the message for a few seconds It reset the EEPROM to the factory default state to continue operation LL 9 LCD message READY LED ATTENTION LED Trouble or status Remedy ERROR CONTROLLER nn aaaaaaaa Light off Flash A fault occurred in the printer Turn the power off then on to release the error display If the error display cannot be released by this procedure call a service person When the program ROM is updated and the EEPROM is replaced with new one the menu factory default corresponding to each destination will be loaded Code nn Error Remedy 10 An error was detected by program hash check Replace the program ROM Location BOARD AAA IC6 IC8 Replace the Main board BOARD AAA Note When replacing the Main board install the EEPROM mounted on the replaced Main board An error was detected by font format check An error was detected by resident RAM check Replace the font ROM Location BOARD AAA IC6 IC8 Replace the Main board BOARD AAA Note When replacing the Main board install the EEPROM mounted on the replaced Main board Replace the Main board BOARD AAA Note When replacing the Main board install the EEPRO
10. eleased If the error occurs frequently see chapter 6 5 2 ATTENTION O PAPER EXIT JAM REMOVE THE PAPER Informs that a jam occurs after ejecting a paper Open the cover and remove the paper inside Open the cover remove the paper then close the cover When the cover is closed recovery printing is performed and the error display is released If the error occurs frequently see chapter 6 5 2 ATTENTION O OKI HSP I F CARD RESETTING Informs that OKI HSP I F card is under reset It can be automatically restored by stopping the reset Warning ATTENTION O ERROR HOST I F OKI HSP XX Informs that an error significant malfunction occurs The operation is continued by pressing Recover switch xx 10 I F timeout 20 Initial error occurs 10 seconds later since powering on 21 Inthe event that it takes 3 seconds or more for shifting to the operating mode or a command for operating mode is received during power on mode 22 Communication error between OKI HSP host Press REWCOVER key If the error occurs frequently check HSP card ATTENTION O COVER OPEN Informs that the upper cover is open Close the cover to release toe error display If the display does not change after the comer is closed check for correct operation of cover open switch and lever Replace the Power Supply Unit High Voltage ATTENTION O EEPROM RESET
11. he paper in the tray or check to see if more than one sheet of copy were fed simultaneously Open the cover then close it to perform recovery printing and the error display is released If this error occurs frequently see chapter 6 5 2 Category LCD status message Trouble or status Remedy Daily status READY ATTENTION O DUPLEX INPUT JAM REMOVE THE PAPER Informs that in feeding papers from n tray to the Duplex unit a jam occurs in the separator or Duplex unit by monitoring OUTSNS ON DUP INSNS OFF Remove all of the paper in the printer Open the cover then close it to perform recovery printing and the error display is released ATTENTION O DUPLEX 0 D JAM1 REMOVE THE PAPER Informs that in feeding papers form n tray to the Duplex unit a jam occurs when a paper is retracted in the reverse roller of the Duplex unit by monitoring OUTSNS ON DUP INSNS OFF Remove all of the paper in the printer Open the cover then close it to perform recovery printing and the error display is released ATTENTION DUPLEX FEED JAM2 REMOVE THE PAPER Informs that in feeding papers from n tray to the Duplex unit a jam occurs when a paper is reversed to the reverse roller of the Duplex unit by monitoring OUTSNS ON DUP INSNS OFF Remove all of the paper in the printer Open the cover then close it to perform recovery printing and the error display is released
12. o user pattern will be deleted Normal operation Category LCD status message Trouble or status Daily status READY O ATTENTION O PRINT FONTS Prints all the fonts which are included in the printer Ready Light on execution by command Ready Flash execution by switch Normal operation O ATTENTION O DRUM CLEANING MANUAL mmmmmm REQUES4 Indicates that the printer is under cleaning printing process The second line will become MANUAL LETTER REQUEST or MANUAL A4 SIZE REQUEST Set requested paper to front tray and press FORM FEED button READY ATTENTION PRINT DEMO PAGE Prints the demo page Ready light on execution by command Ready flash execution by switch Normal operation ATTENTION O PRINT MENU Prints current menu setting Ready Light on execution by command Ready Flash execution by switch Normal operation ATTENTION mmmmmmmmm MANUAL YYYYYYYY REQUEST Requests that a sheet indicated in the second line message is inserted by hans YYYYYYYY sheet type PAPER ENVELOPE Set requested paper to front tray and press FORM FEED button ATTENTION PRESS FORM FEED TO EJECT Promotes an forced exit by FORM FEED switch when the time set in WAIT TIME OUT of AUTO OPERATION in the level 2 menu has been passed since no data received Press FORM FEED button
13. r Turn the power off then on Replace the Main board BOARD AAA Note When replacing the Main board install the EEPROM mounted on the replaced Main board Turn the power off then on Category LCD READY ATTENTION Trouble or status message LED LED Proccesor ERROR CONTROLLER Light off Flash An error occurred in the controller error nn aaaaaaaa n 1 Exception Code aaaaaaaa Error address i Exception code Replace the Main board BOARD AAA 1 3 D F Reserved f Note When replacing the Main board install the 4 Address Error Exception EEPROM mounted on the replaced Main board Lead instruction instruction fetch Address Error Exception Store instruction Bus Error Exception Instruction Fetch Bus Error Exception Load instruction store instruction System Call Exception Breakpoint Exception Reserved Instruction Exception Coprocessor Unusable Exception Arithmetic Overflow Exception 6 5 2 LCD message troubleshooting If troubles are not correctable from the LCD message trouble list follow the troubleshooting flowcharts given here to deal with them Trouble Flowchart number The printer does not work normally after being turned on Jam error Paper input jam 1st Tray __ Paper input jam Front feeder _ Paper feed jam Paper exit jam Paper size error Fusing unit error
14. s error would be indicated when the total drum count were lt 30 pages an impossible to reset alarm ERROR 77 which will be described later would be indicated This is indicated in combination with other messages of the first line Normal operation is passible Check the operation of the toner sensor lever Replace the Power Supply Unit High Voltage Replace the main board Note When replacing the main board install the EEPROM mounted on the replaced main board O ATTENTION CHANGE DRUM Informs of the drum life This is indicated in combination with other messages of the first line Normal operation is enabled if desired Repace the image drum cartridge Note After replacing the drum cartridge reset the drum counter Refer to the User s Manual O ATTENTION FUSER LIFE Informs that the life of a replaceable part such as fuser fusing device and roller This is indicated in combination with other messages of the first line Normal operation is possible Replace the fuser unit Note After replacing the fuser unit reset the fuser counter Refer to chapter 4 2 2 ATTENTION O Indicates that the number of sheets in current printing when the number of copies is two or more Normal operation ATTENTION Deletes not yet printed data within the buffer and initiates the status of the printer to user default Temporary DLL macr
Download Pdf Manuals
Related Search