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NeoGate TA400/800 User Manual

1. ze Yeastar NeoGate TA400 800 User Manual Version 41 18 0 8 Yeastar Information Technology Co Ltd NeoGate TA400 800 User Manual Table of Contents introduction Sus ss asa sana ana nasa ka kun an aa kasa anan ae ka ana aa aa aa an aa a a ka ua anan a ka ak a AW AW AR RA AR AA 4 Part I Configuration Guide xx xuuunuunnnnnnnnnnnnnnnnnnvvvvnvnnnnnnnnnnnnnuunnunuuuue 5 Ds LO GUY NET 5 EC TE 7 P Be SN 7 MIRAR POE TOU en E 7 2 1 2 Network status 8 Lo SY ON E DD zz 8 22 PETE Pem N i E E E IE Dd dede 9 E lly Cal e EEN 9 E STEN LOS TE 9 LEE Le E TOO PEER 10 3 SYSTEM varia E RS 10 LNR NNN 11 SIENNA 11 ENN 12 AE VAIN E ug e e KEE 12 Blk VON SEN dd 14 Geen DONS EE 15 Kn n ee eled Oe e EE 15 32 OCCUM NN 16 FLS Die E TEE 16 3 2 2 Alert Settings waccccousyrncenscanecnnrenncaoneenneeensieeauransseenerersneeseenens 18 B25 AM SOU OS NN 20 TET 21 8 2 5 EE OED 22 ee 23 3 3 9yStem Preferent ST yo aoannxgxgxxxxxxxxx x lt lt xmx G SRS H H ee eee 24 3 3 1 Password ENN kk kk kk kk kk kk kk kaka kk kk kaka kaka kak kaka kk kk ka 24 PL Date TT 25 NENNE 25 E RHS e Provisi n GUL Ne 20 NS PE DG E EE 29 3 3 6 Backup and Restore see 29 3 3 Reset and 12 00 0 ee 30 A GATEWAY REEEEEERKEEEEEEKEEEEEEEREEEEEEEKREREEEEEEEREEEEKEEREEEEREEEEEEKEEEEEEEEEEEEEEE KEE 31 Med PONC EEE 31 FLL SPOT LL 31 4 1 2 Hunt Group 37 0 e Yeastar 2 62 NeoGate TA400 800 User Manual 22 VOIP SNE 39 4 2 1 Vo
2. Figure 3 9 Firewall In the Firewall tab you can check firewall configuration and alert settings You can enter the configuration page directly by clicking the relevant button Service Security Center Firewall Service Port Name Status Note Setting AMI Enabled Setting SSH Enabled Setting FTP Enabled Setting TFTP Enabled Setting HTTP Enabled Setting HTTPS Enabled Setting Figure 3 10 Service In Service tab you can check AMI SSH FTP TFTP HTTP HTTPS status You can enter the configuration page directly by clicking the relevant button Port Security Center Firewall Service Port Name Port Setting SIP UDP Port 5060 Setting SIP TCP Port 5060 Setting SIP TLS Port 5061 Setting HTTP Bind Port 80 Setting HTTPS Bind Port 555 Setting Figure 3 11 Port In Port tab you can check SIP port HTTP port and HTTPS port You can also enter the relevant page by clicking the button in Setting column We recommend changing the default port for security G e Yeastar 17 62 NeoGate TA400 800 User Manual 3 2 2 Alert settings If the device is under attack the system will alert users via call or E mail The attack modes include IP attack and Web Login Attack Type Phone Notification E mail Notification IPATTACK Yes Yes p WEBLOGIN Yes Yes Pa Figure 3 12 Alert Settings 1 IPATTACK When the system is attacked by IP address the firewall will add
3. 0 e Yeastar 54 62 NeoGate TA400 800 User Manual Upload Music on Hold Prompt The file size must not be larger than 1 8MB WAV format gsm 6 10 kHz Mono 1Kb s alaw ulaw kHz Mono 1Kb s pem kHz Mono 16Kb s Choose a file to upload Browse sf Upload d Cancel Figure 4 26 Upload Music on Hold Prompt Note The file size must not be larger than 1 8 MB and the file must be WAV format GSM 6 10 8 kHz Mono 1 Kb s Alaw Ulaw 8 kHz Mono 1 Kb s PCM 8 kHz Mono 16 Kb s 4 4 3 System Prompts Settings There are multilingual system prompts on NeoGate TA You can download the appropriate language you need NeoGate TA can support American English Australian English Chinese Dutch French Canadian French German Greek Hungarian Italian Polish Portuguese Brazilian Portuguese Russian Spanish Mexican Spanish Turkish Thai and Korean currently Notes 1 Auto detection is highly recommended But if you prefer to download via HTTP or TFTP server please contact the local dealer for the prompts 2 When update successfully just click Apply Changes on Web then it will take effect there is no need to reboot System Prompts Settings Note Auto detection is highly recommended But if you prefer to download via HTTP or TFTP server please contact the local dealer for the prompts Prompts Download Local Prompts English Download Mode Auto Detection p Prompts English Le Download Figure
4. The IP address for this rule The format of IP address is IP mask E g 192 168 5 100 255 255 255 255 for IP 192 168 5 100 E g 192 168 5 0 255 255 255 0 for IP from 192 168 5 0 to Note The MAC address will be changed when it s a remote device so It will not be working to filter using MAC for remote devices 3 2 6 IP Blacklist You can set some packets accept speed rules here When an IP address which hasn t been accepted in common rules sends packets faster than the allowed speed it will be set as a black IP address and be blocked automatically e Yeastar 23 62 NeoGate TA400 800 User Manual IP Blacklist Blacklist Rules Add Rule I IP Blacklist No Auto Black IP Address Figure 3 19 IP Blacklist 1 Blacklist rules We can add the rules for IP blacklist rate as demanded Add Auto Blacklist Rules x Port Protocol d UDP IP Packets Time Interval seconds f ave A Cancel Figure 3 20 Auto Blacklist Rule Table 3 10 Description of Auto Blacklist Rule Settings Items Description Port Auto defense port Protocol Auto defense protocol TCP or UDP IP Packets Allowed IP packets number in the specific time interval The time interval to receive IP packets For example IP Time interval packets 90 time interval 60 means 90 IP packets are allowed in 60 seconds 2 IP blacklist The blocked IP address will display here you can edit or delete it as you wish 3 3 System Preferences
5. recommend configuing this if you are not familiar with the code of call status from the VolP server 6 T 38 Settings on this page is for the purpose of improving receiving and sending T 38 FAX SIP Settings General NAT Codecs QOS Response Code T 38 Advanced Settings Re invite SDP Not Add T 38 Attributes amp No Error Correction Redundancy Y T38 Max BitRate 14400 v sw Save Cancel Figure 4 17 T 38 Settings Table 4 8 Description of T 38 Settings Items Description Re invite SDP Not Add T 38 If set to Yes SDP in re invite packet will not add e Yeastar 47 62 NeoGate TA400 800 User Manual Attributes T 38 attributes Re invite SDP T38FaxUdpEc T 38 Max Bit Rate Set T38 Max Bit Rate 7 Advanced Settings SIP Settings General NAT Codecs QOS Response Code Advanced Settings From Field From v To Field INVITE v 180 Ringing Remote Party ID 1 send C trust Allow Guest amp No v Pedantic amp No M Alwaysauthreject amp Yes v Session timers amp Accept v Session expires amp 1800 S Session minse 90 s Session refresher Uas hd sw Save Cancel Figure 4 18 SIP Advanced Settings Table 4 9 Description of SIP Advanced Settings Items Description From Field Where to get the caller ID in SIP packet To Field Where to get the DID in SIP packet It is set when the
6. 0 or leave this blank empty the value would be equal to the max call duration configured in the General Preferences settings page Note This setting will not be valid for internal calls Call Duration Setting gt Other Settings Edit FX5 Port 1 x Other Settings General Other Options Call Waiting pnp Ring Out Follow me Always Internal Port mwa 7 Destination Hurt G Tale o answer estination Hunt Group W When Busy e Number sid Prompt Yes Y Music On Hold Default e Volume Settings Rxgain amp 40 d Txgain 40 d Caller ID Settings Caller ID Signalling Bell USA v Enable T 38 No d MWI Settings MWI Send Type Disable Polanty Settings Polarity Answer No 7 Polarity Hanqup amp No id Figure 4 3 FXS Port Other Settings Table 4 2 Description of FXS Port Other Settings Description Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available Call Waiting 0 e Yeastar 34 62 NeoGate TA400 800 User Manual mm Tor aunan extension will not be available Ring Ot Wj top over te tire dete nn ar ame hne en Will stop over the time defined Call forwarding for an extension can be configured here You can also configure call forwarding to a hunt group Prompt whether the pr
7. General Codecs LAN Setting Extensions MAC Address NeoGate Type TAS00 Labal Key As Send EE Save x Cancel Figure 3 24 MyPBX NeoGate Provisioning Add NeoGate Click Add NeoGate and fill in the corresponding information in the pop up window _ Coders LAN Seting Extensions MAC Address NeoGate Type TA400 T Key As Send F f Save x Cancel Figure 3 25 General Settings 1 General MAC Address Fill in the MAC address of the NeoGate MAC Address Select the NeoGate Type Label Fill in the name of the NeoGate Key as Send Configure a key as the send key you can choose or disable this feature 2 Codecs In this page you can set the codecs for the NeoGate e e Yeastar 27 62 NeoGate TA400 800 User Manual Codecs LAN Seng Extensene Audio Codec SIP s Disable Codecs SIP s Enable Codecs IAX Audio Codecs lu law a law GSM _ISPEEX 116726 ADPCM UG729A aa Save SG Cancel Figure 3 26 Codec Settings 3 LAN Settings Configure the network of NeoGate on this page Extensions Edit LanSetting Mode DHCP Y d Save SG Cancel Figure 3 27 LAN Settings 4 Extensions Configure each line of NeoGate General Line Line1l Extension Label DND No r Call Waiting Line2 Extension Label DND No r Call Waiting Une Extension Label DND Call Waiting Line4 Extension Label DND No r Call Waiting
8. In this page we can set other system preferences like the password for admin account system date and time firmware update backup and restore reset and reboot 3 3 1 Password settings The default password is password To change the password enter the new password and click Save The system will then prompt you to re login using e Yeastar 24 62 NeoGate TA400 800 User Manual your new password Password Settings Change Password EnteroldPasswert Enter new rese ee Retype New Passwort L v Save Figure 3 21 Password Settings 3 3 2 Date and Time Set the date and time for NeoGate TA DateaTime amp Time Date amp Time Server Time Tue Jul 30 22 51 40 2013 Time Zone 8 United States Pacific Time Vi Daylight Saving Time Automatically Synchronize With An Internet Time Server NTP Server pool ntp org Set Date amp Time Manually y Save a Cancel Figure 3 22 Date amp Time Table 3 11 Description of Date amp Time Settings Items Description Automatically Synchronize Input the NTP server so that NeoGate TA will With an Internet Time Server update the time automatically You can set the time to your local time manually here Set Date amp Time Manually 3 3 3 Email Settings To send the system alert to email address please configure the Email settings first and make sure SMTP test is successful e Yeastar 25 62 NeoGate TA400 800 User Ma
9. Refresh Some examples of this are as follows Interval 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks G e Yeastar 45 62 NeoGate TA400 800 User Manual 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 Another RFC1918 with CIDR notation 169 254 0 0 255 255 0 0 Zero conf local network Please refer to RFC1918 for more information Global NAT configuration for the system the options for this setting are as follows Yes Use NAT Ignore address information in the SIP SDP headers NAT Mode and reply to the sender s IP address port No Use NAT mode only according to RFC3581 Never Never attempt NAT mode or RFC3581 support Route Use NAT but do not include rport in headers By default the system will route media steams from SIP endpoints through itself Enabling this option causes the system to attempt to negotiate the endpoints to route packets to each other directly bypassing the system It is not always possible for the system to negotiate endpoint to endpoint media routing Allow RTP Reinvite 3 Codecs We can choose the allowed codec in NeoGate TA a codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet For more information about codec you can refer to this page http en wikipedia org wiki List of codecs SIP Settings General NAT Codecs QOS Response Code T 38 Advanced Settings Available Codecs All
10. E Cancel o e Yeastar 28 62 NeoGate TA400 800 User Manual Figure 3 28 Extensions Settings Two Methods are supported for NeoGate provision PnP and DHCP If DHCP method is selected you should enable DHCP Server on MyPBX System Network Preferences DHCP Server NEQGATE AutoProvision Settings DHCP Yes Y a Save A Cancel Figure 3 29 NeoGate TA Gateway Auto Provision 3 3 5 Firmware Update Firmware upgrading is possible through the Administrator Web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file location then click Start to update the firmware Notes 1 If Reset configuration to Factory Defaults is enabled the system will restore to factory default settings 2 When updating the firmware please don t turn off the power Or the system will get damaged Update System Firmware Firmware Download Source HTTP URL TFTP Server HTTP URL Reset Configuration to Factory Defaults Start Figure 3 30 Firmware Update 3 3 6 Backup and Restore We can back up the configurations before resetting NeoGate TA to factory defaults and then restore it on this package j e Yeastar 29 62 NeoGate TA400 800 User Manual Backup and Restore se Create a New Backup E Upload a Backup List Of Previous Configuration Backups Options backup 20120ct14 185039 tar Sun Oct 14 2 48 35 2012 Sal Next gt Figure 3 31 Backup and R
11. For more information please click http www yeastar com Products Products aspHNeoGateTA For more information about the NeoGate TA hardware specification and how to install the NeoGate TA please refer to the document below http www yeastar com download Partl NeoGate TA FXS Gateway Installat ion Guide en pdf 0 e Yeastar 4 62 NeoGate TA400 800 User Manual Part I Configuration Guide 1 Login The NeoGate TA attempts to contact a DHCP server in your network to obtain valid network settings e g the IP address subnet mask default gateway address and DNS address by default Please enable DHCP Server in your network to obtain the NeoGate IP address How to check NeoGate TA IP address 1 Pick up the analog phone then access the voice menu prompt by dialing kr 2 Dial I to check the IP address 3 Dial 2 for web access address Logging On After entering the IP address in the web browser users will see a log in screen Check the default settings below Username admin Password password In this example the IP address is 192 168 3 159 the model is TA400 https 192 108 3 159 amp http 192 168 3 159 P AH RT B B s l iii Ye _ Import user data VolP Analog Gateway for Cost Reduction amp NeoGate Configuration Panel User Name e admin NEGGATE Language ap English tegn Sazan Figure 1 1 NeoGate TA Login page Click Login to get the wel
12. LAN is a logical local area network or LAN that extends beyond a single traditional LAN to a group of LAN segments given specific configurations Note NeoGate TA is not the VLAN server a 3 layer switch is still needed please configure the VLAN information there first then input the details in NeoGate TA so that the packages via NeoGate TA will be added the VLAN label before sending to that switch 0 e Yeastar 12 62 NeoGate TA400 800 User Manual VLAN Over LAN NO 1 O VLAN Number VLAN IP Address VLAN Subnet Mask Default Gateway NO 2 VLAN Number VLAN IP Address VLAN Subnet Mask Default Gateway sw Save LS Cancel Figure 3 5 VLAN Settings Table 3 3 Description of VLAN Settings Description Click the NO 1 you can edit the first VLAN over LAN The VLAN Number is a unique value you assign to each VLAN Number VLAN on a single device VLAN IP Address Set the IP Address for NeoGate TA VLAN over LAN VLAN Subnet Mask Set the Subnet Mask for NeoGate TA VLAN over LAN Default Gateway Set the Default Gateway for NeoGate TA VLAN over LAN Click the NO 2 you can edit the first VLAN over LAN The VLAN N i i iqn t h VLAN Number e Oen SP unique value you assign to eac VLAN on a single device 0 e Yeastar 13 62 NeoGate TA400 800 User Manual VLAN IP Address Set the IP Address for NeoGate TA VLAN over LAN VLAN Subnet Mask Set the Subnet Mask for NeoGate TA VLAN over LAN Default Gat
13. phone Check Number The default Check Number feature code is 97 Voice Menu Wwe Users mey enter the voice prompt menu by pressing On their phone Voice Menu The password of voice menu is required before entering Password 123456 the advanced settings The default password is 123456 Settings 9 3 6 7 Direct IP calling allows two parties that is a FXS Port with an analog phone and another VoIP Device to talk Direct IP Calling 9 X e Yeastar 51 62 NeoGate TA400 800 User Manual gt Call Forwarding Preferences Table 4 13 Description of Call Forwarding Preferences Users may reset all call forwarding defaults by calling 70 on their phone Users may enable always forward by calling 71 on their phone Users may disable always forward by calling 071 on their phone Users may enable busy forward by dialing 72 on their phone N Reset to Defaults Enabel Forward All Calls 71 Disable Forward All Calls 071 Enable Forward When Busy 72 Disable Forward When Busy 072 on their phone Users may enable no answer forward by calling 73 on their phone Users may disable no answer forward by calling 073 on their phone Users may activate call forwarding to port E LA Enable Forward No Answer 073 Disable Forward No Answer Forward to Internal Port 74 by dialing this feature code followed by the FXS port number Users may activate call forwarding by dialing this fe
14. telecom provider needs 180 Ringing _ Usually it is not needed Whether to send Remote Party ID on SIP Remote Party ID y header or not Default no Whether to allow anonymous registration extension or not Default no It s recommended that it is disabled for security reason If enabled when NeoGate TA rejects Register or Invite packets NeoGate TA always Alwaysauthreject respond the packets using SIP404 NOT FOUND It s recommended that it is enabled for security reason Enable session timer mode default yes If you Session timers find the call is cut off every 15 minutes every time please disable this The min refresh interval which mustn t be Shorter than 90s Allow Guest Session minse Choose the session refresher the default is e Yeastar 48 62 NeoGate TA400 800 User Manual oo s 4 2 4 I AX Settings IAX is the Internal Asterisk Exchange protocol you can connect to NeoGate TA or register I AX trunk to another I AX server It s Supported by the asterisk based IPPBX IAX Settings General UDP Por Bandwidth Minimum Registration Subscription Time Maximum Registration Subscription Time Codecs Allowed Codecs v lu law lala v GSM SPEEX 16726 ADPCM G729A sw Save SG Cancel Figure 4 19 I AX Settings Table 4 10 Description of IAX Settings Items Description Bind Port Port used for AX2 registrations Default is 4569 Bandwidth EE MIEN E EE jol
15. the IP to auto IP Blacklist and notify the user if it matches the protection rule 1 Phone Notification Settings Table 3 6 Description of Phone Notification Settings Items Description PHONE Notification Whether to enable phone notification or not The numbers could be set for alert notification users can setup multiple extension and outbound phone numbers Please separate them by Example 500 9911 if the extension has configured Follow Me Settings the call would go to the forwarded Number number directly The attempts to dial a phone number when there is no Attempts answer The interval between each attempt to dial the phone Interval number Must be longer than 3 seconds the default value is 60 seconds Users will hear the prompt while receiving the phone Prompt ee notification 2 E mail Notification Settings Note Please ensure that all voicemail settings are properly configured on the System Settings gt Voicemail Settings page before using this feature Table 3 7 Description of E mail Notification Settings Items Description E mail Notification Whether to enable E mail Notification or not The recipients for the alert notification and multiple email Recipient s Name addresses are allowed please separate them by I D E g jJerryQyeastar com jason yeastar com 456 sina com e Yeastar 18 62 NeoGate TA400 800 User Manual The subject of the alert email
16. the settings manually Configuration option for all FXS ports ring cadence for all Ring Cadence incoming calls j e Yeastar 56 62 NeoGate TA400 800 User Manual Prompt tone of off hook dial tone Ringback Tone The tone sent to caller when ringing IS on Used for busy line prompt Call Waiting Tone Used for notification in call waiting Used to indicate that an invalid code has been dialed or that Congestion Tone ae J all circuits trunks are busy and or the call is unroutable 2nd Dial Tone Used for the second stage dial tone j e Yeastar 57 62 NeoGate TA400 800 User Manual 4 5 2 RADI US Settings NeoGate TA supports RADIUS Remote Authentication Dial In User Service protocol RADIUS feature Is mainly for billing purpose on NeoGate TA There are primary and secondary RADIUS server configurations available Once the primary server is unreachale the RADIUS requests will be sent to the secondary server RADIUS Preferences General Settings Enable RADIUS Primary Server IPO Primary Server Port 1813 Primary Server Key Secondary Server p Secondary Server Pot Secondary Server Key RADIUS Timeout 10 s RADIUS Retry Times Call Out CORO Call In CORO No Answer CDR Wi A iS Figure 4 30 Table 4 15 Description of RADIUS Settings Items Description Enable RADIUS Enable RADIUS on NeoGate TA Primary Server IP Set IP address of the primary server Paman ewer bor De
17. transfer recipient 4 The call will be transferred after hanging up 6 Three party Conference Users can make a three party conference call on NeoGate TA Assuming that A and B are in the call and B wants to invite C to a conference Please check the following steps of how to establish a conference 1 B presses flash key or taps hook flash to get a dial tone A will hear the on hold music meanwhile 2 B dials C s number 3 If C answers the call then B presses flash key or tap hook flash the conference will be established including A B and C 4 If there is no answer on C A can press flash key or tap hook flash to resume the call with A 5 C will be ejected if B presses flash key or taps flash hook during the conference call 7 Direct I P Call Direct IP call allows two parties that is a FXS Port with an analog phone and another VoIP Device to talk to each other in an ad hoc fashion without a SIP proxy The default Direct IP Calling feature code is 96 Example Target IP address 192 168 2 123 Destination port 5060 To call the IP phone you should dial 96192 168 2 123 5060 on the analog G e Yeastar 61 62 NeoGate TA400 800 User Manual phone 8 Change NeoGate TA s IP Address Using Analog Phones By default NeoGate TA obtain a dynamic IP address from the DHCP server You can change the device s IP address via the analog phone which Is connected to the FXS port There are 3 modes suppo
18. 4 27 System Prompts Settings Page 0 e Yeastar 55 62 NeoGate TA400 800 User Manual 4 5 Advanced Settings 4 5 1 Tone Zone Settings Advanced ring tones for all the FXS ports can be configured on this page There are pre grogrammed tone zone settings for some countries and regions Users can simply find and select thier country to get tone zone settings for the gateway Tone Zone Settings Tone Zone Settings Country United States North America Ring Cadence 2000 4000 Dial Tone 350 440 Ringback Tone 440 480 2000 0 4000 Busy Tone 480 620 500 0 500 Call Waiting Tone 1440 300 0 10000 Congestion Tone 480 620 250 0 250 2nd Dial Tone 3504440 100 0 100 350 440 100 0 100 350 440 100 0 100 350 44 Figure 4 28 Tone Zone Settings Users may also configure the tone zone according to the national standard by selecting User custom for Tone Zone Please refer to the document below and configure the tone zone settings on NeoGate TA http www itu int ITU T inr forms files tones 0203 pdf Tone Zone Settings Country Customize Tones N Dial Tone Ringback Tone o Busy Tone catWaitingTone Congestion Tone 2nd Dial Tone Figure 4 29 Customize Tones Table 4 14 Description of Tone Zone Settings Items Description Choose the country to get pre programmed tone zone Country settings or choose User custom for Tone Zone to configure
19. 55 255 0 0 0 0 0 192 168 7 1 0 0 0 0 Dir Destination Metric Modify on o mH N x 12x SIRI 3 13 aas Figure 3 8 Static Route 1 Route Table The current route rules of NeoGate TA 2 Static Route Rules You can add new static route rules here Table 3 5 Description of Static Route Settings Items Description The destination network to be accessed to by NeoGate TA Subnet Mask Specify the destination network portion Catawa Define which gateway NeoGate TA will go through when d accessing the destination network The cost of a route is calculated by using what are called routing metric Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful how low cost a route is Define which internet port to go through Metric 3 2 Security Center 3 2 1 Security Center You can check NeoGate TA security configuration in Security Center page And also you can enter the relevant security settings page rapidly e Yeastar 16 62 NeoGate TA400 800 User Manual Firewall Security Center Firewall Service Port Function Status Note Setting Firewall Switch Enabled The number of firewall rule is 2 Please check if the rule is effective Setting Drop All Disabled Setting Blacklist Rules Configured The number of blacklist rules is 3 IP Blacklist Alert Settings Configured No Alert Settings
20. C Qualify Caller IDG Maximum Channels 0 Realm Authenticating Incoming Call No hi DTMF Mode rfc2633 ei Furst oder u law SecondCodec a law ThirdCodec GSM FourthCodec None FitthCodec None e Yeastar 41 62 NeoGate TA400 800 User Manual Figure 4 10 VolP Server Advanced Settings Table 4 4 Description of VolP Server Advanced Settings Items Description Enable SRTP Define if SRTP is enabled for this VoIP server Qualify Send check alive packets to the SIP provider Specify the caller ID to use when making outbound calls Caller ID over this VoIP server Control the maximum number of simultaneous calls Set Maxmum Channels l s 0 to specify no maximum Realm is a string to be displayed to users so they know Realm which username and password to use When an incoming call reaches TA device and sends INVITE packet to TA TA responds 401 but the Realm info Authenticating in 401 Response does not match the Realm set on TA VolP Incoming Call Server the provider will refuse to authenticate If you set this option to No TA will not reply a 401 Response to the provider to authenticate the incoming call DTMF Mode Set EES mode for sending DTMF of this trunk Default setting rfc2833 Define the codec for this sip trunk and Its priority 4 2 2 Dial Pattern Template Dial pattern template specifying how to route the calls from FXS ports to VolP server extensions or external numbers The n
21. IP Address for NeoGate TA It is recommended that IP Address l you configure a static IP address for NeoGate TA Subnet Mask Set the subnet mask for NeoGate TA Set the gateway for NeoGate TA Set the primary DNS for NeoGate TA General Settings Hostname TA400 Mode DHCP m Figure 3 2 DHCP Mode Select DHCP mode to get network automatically from the local network General Settings Hostname TA400 Mode PPPoE EN User Name Password Figure 3 3 PPPoE Fill in user name and password to access the Internet via PPPoE 8 e Yeastar ies NeoGate TA400 800 User Manual 3 1 2 Service The administrator can manage all the access methods on NeoGate TA on the Service page Service General Service Settings Enable SSH Yes Y Port 22 Enable FTP Yes Y Port 21 Enable TFTP Yes Y Port 23 Web Server HTTP Enabled v HTTP Bind Port 80 HTTPS Enabled v HTTPS Bind Port 555 Figure 3 4 Service Settings Table 3 2 Description of Service Settings Description By using SSH you can log in to NeoGate and run commands SSH It s disabled by default We don t recommend enabling it if not needed The default port for SSH is 8022 re mode OOOO ES The default port is 21 TETP TFTP access The default port is 23 HTTP HTTP web access The default port is 80 HTTPS web access it is disabled by default and you can HTTPS enable it to get safer web access 3 1 3 VLAN Settings A VLAN Virtual
22. LOGIN Alert 3 2 3 AMI Settings The Asterisk Manager Interface AMI is a system monitoring and management interface provided by Asterisk It allows live monitoring of events that occur in the system as well enabling you to request that Asterisk perform some action The actions that are available are wide ranging and include things such as returning status information and originating new calls Many interesting applications have been developed on top of Asterisk that take advantage of the AMI as their primary interface to Asterisk There are two main types of messages on the Asterisk Manager Interface manager events and manager actions The 3 party software can work with NeoGate TA using AMI interface It is disabled by default If necessary you can enable It G e Yeastar 20 62 NeoGate TA400 800 User Manual AMI Settings AMI Settings sg Enable API User Name admin Password Port 5038 Permitted IP Address Permitted ID address Subnet mask 192 168 7 0 255 255 255 0 Permitted IP address Subnet mask 192 168 7 0 255 255 255 0 Figure 3 15 AMI Settings Username amp password after enabling AMI you can use this username and password to log in NeoGate TA AMI Permitted IP address Subnet mask you can set which IP can log in NeoGate TA AMI interface 3 2 4 Certificates NeoGate TA can support TLS trunk Before you register TLS trunk to NeoGate TA you should upload certificates firs
23. MF Mode Set the default mode for sending DTMF Default setting rfc2833 Max Maximum duration in seconds of a SIP Registration Subscription registration The default is 3600 seconds Time Min Minimum duration in seconds of a SIP registration Registration Subscription The default is 60 seconds Time Default Default Incoming Outgoing Registration Time the Incoming Outgoing default duration in seconds of incoming outgoing Registration Time registration The number of SIP REGISTER messages to send to a Register Attempts SIP Registrar before giving up The default is 0 no limit Number of seconds to wait for a response from a SIP Register Timeout Registrar before classifying the register has timed out The default is 20 seconds Once enabled when dialing out via SIP SPS trunks Calling Channel Codec the codec of calling channel will be selected Priority preferentially If not NeoGate TA will follow the priority order in your SIP SPS trunks Video Support Support SIP video or no The default is yes Max Bit Rate Configure the max bit rate for video stream The e Yeastar 44 62 NeoGate TA400 800 User Manual _______________ default 384kb s DNS SRV Look U Please enable this option when your SIP trunk j contains more than one IP address To change the user agent parameter of asterisk the User Agent default is NeoGate TA you can change it if needed 2 NAT SIP Settings General NAT Codecs Q
24. No v TLS Ignore Common Name Yes v TLS Client Method seh RTP Port Start 10000 RTP Port End 12000 DTMF Mode 1fc2833 Max Registration Subscription Time 3600 Min Registration Subscription Time 60 Default Incoming Outgoing Registration Time 120 Register Attempts 0 Register Timeout 20 Calling Channel Codec Priority Yes v DNS SRV Look Up No v User Agent Figure 4 12 SIP General Settings e Yeastar 43 62 NeoGate TA400 800 User Manual Table 4 6 Description of SIP General Settings UDP Port Port used for SIP registrations The default is 5060 Enable Random Port Enable or Disable Random SIP port Random Port Update Set the Random Port Update Interval Interval TCP Port Port used for SIP registrations The default is 5060 TLS Port Port used for SIP registrations The default is 5061 When using NeoGate TA as a TLS client whether or TLS Verify Server not to verify server s certificate It is No by default When using NeoGate TA as a TLS server whether or TLS Verify Client oo U pep not to verify client s certificate It is No by default TLS Ignore Common Set this parameter as No then common name Name must be the same with IP or domain name When using NeoGate TA as TLS client specify the TLS Client Method protocol for outbound TLS connections You can select it as tlsv1 sslv2 or sslv3 RTP Port Start Beginning of the RTP port range RTP Port End End of the RTP port range DT
25. OS Response Code T 38 Advanced Settings Note Configuration of this section is only required when you use remote extensions Enable STUN STUN Address STUN Port External IP Address External Host External Refresh Interval Local Network Identification NAT Mode yes v Allow RTP Re invite yes v sw Save SG Cancel Figure 4 13 NAT Settings Table 4 7 Description of SIP General Settings Items Description STUN Simple Traversal of UDP through NATs is a protocol for Enable STUN assisting devices behind a NAT firewall or router with their packet routing The STUN server allows clients to find out their public address the type of NAT they are behind and the internet side port associated by STUN Address the NAT with a particular local port This information is used to set up UDP communication between the client and the VOIP provider and so establish a call External IP The IP address that will be associated with outbound SIP messages if Address the system is in a NAT environment Alternatively you can specify an external host and the system will perform DNS queries periodically External Host This setting is only required when your public IP address is not static It is recommended that a static public IP address is used with this system Please contact your ISP for more information Used to identify the local network using a network number subnet External mask pair when the system is behind a NAT or firewall
26. S l CUR which codec to be used Minimum duration in seconds of an I AX2 registration Min Registration Time l Default is 60 seconds l l Maximum duration in seconds of an IAX2 Max Registration Time l l registration Default is 1200 seconds Enable the codec you want for IAX communication e Yeastar 49 62 NeoGate TA400 800 User Manual 4 3 Gateway Settings 4 3 1 General Preferences General Settings Ring Timeout 30 s MAX Call Duration 6000 5 Music On Hold calmriver EN Key As Send EN Enable Jitterbuffer No x Jitterbuffer MaxSize 40 Figure 4 20 General Settings Table 4 11 Description of General Settings Items Description varnan Number of seconds to ring a device before Ring Timeout executing the Follow me configurations This is a gloable setting for all FXS ports for a call A setting of 0 disables the timeout Music On Hold Set hold music for the system ay he Send Set the or to perform as a send key while N dialing Default is 4 Forces the use of a jitter buffer on the received side Enable J itterbuffer of a SIP channel The call quality will be improved if this option is enabled M th of the jitter buffer Default is 40 J itterbuffer MaxSize E eng E Wanda milliseconds 4 3 2 Feature Codes There are various feature codes on NeoGate TA The feature codes are used to acquire the gateway info or activate and inactivate supplementary services The d
27. S busy then the second third and so on e Yeastar 38 62 NeoGate TA400 800 User Manual 4 2 Vol P Settings To integrate with other IPPBX we need to configure the VoIP settings in NeoGate TA to set up VoIP trunk SIP and I AX 4 2 1 VolP Server Settings There are some configurable Vol P SIP IAX Server templates on this page The number of VoIP Server templates is the half of FXS ports on NeoGate The VoIP server settings help the FXS ports to register to the VolP server Once configured the templates can be chosen on FXS port setting page Two modes are available for the VolP server we call them VolP mode and SPS Service Provider SIP SPX Service Provider I AX mode Vol P Mode The FXS port will be registered as one the VolP server s SIP extensions if Enable Register is checked on VolP Server template SPS SPX Mode If Enable Register is not checked the FXS port will be registered as a SPS SPX trunk to the VolP Server One SPS SPX trunk to NeoGate TA also should be created on the VolP Server Server ID Name SIP IAX Transport Hostname lP 1 VolPServer1 SIP udp 192 168 7 26 2 VolPServer2 SIP udp 192 168 5149 3 VolPServer3 SIP udp 4 VolPServer4 SIP udp 5 VolPServer5 SIP udp 6 VolPServer6 SIP udp 7 VolPServer7 SIP udp 8 VolPServer8 SIP udp 9 VolPServer9 SIP udp 10 VolPServer10 SIP udp 11 VolPServer11 SIP udp 12 VolPServer12 SIP udp N N N XN N Figure 4 8 VolP Server 0
28. Text content supports predefined variables Variable names and corresponding instructions are as follows gateway hostname HOSTNAME Email Content attack source ip address SOURCEIP attack dest mac DESTMAC attack source port DESTPORT attack source protocol PROTOCOL attack occurred DATETIME IPATTACK Phone Notification Settings Phone Notification Numberg 915912345678 Attempts j interval j 60 s Prompt default se Custom Prompts E mail Notification Settings E mail Notification Tog ljerry yeastar com Subject f pbx hostname 3 HOSTNAME attack source ip address 3 SO0URCEIP attack dest mac S DESTMAC attack source port3 DESTPORT attack source protocol S PROTOCOL attack occurred DATETIME w Save AA Cancel Figure 3 13 IP ATTACK Alert 0 e Yeastar 19 62 NeoGate TA400 800 User Manual 2 WEBLOGIN Web Login Alert Notification entering the wrong password consecutively for five times when logging in NeoGate TA Web interface will be deemed as an attack the system will limit the IP login within 10 minutes and notify the user WEBLOGIN Phone Notification Settings Phone Notification Altempts j Interval 5 Prompt Custom Prompts E mail Notification Settings E mail Notification Tog jery yeastar com pbx hostname 3 HOSTNAME login ip address 3 SOURCEIP login usemame USERNAME login occurred S DATETIME sf Save AA Cancel Figure 3 14 WEB
29. ailed Ze Yeastar 7 62 Off hook On hook Hook NeoGate TA400 800 User Manual Description The FXS port is idle Off Hook The FXS port IS busy 2 1 2 Network status In this page the IP address of LAN port will appear with their status Network Status Hostname Type MAC Address IP Address Subnet Mask Gateway Primary DNS Secondary DNS TA400 Static IP Address f4 p5 49 0 02 ee 192 168 3 159 255 255 255 0 192 168 3 1 192 168 1 1 Figure 2 2 Network Status If your VLAN or VPN are configured you can check the status in this page also 2 1 3 System Info In this page we can check the hardware firmware version or the disk usage of NeoGate TA System Info General Product Type TA400 Hardware Version v1 10 0000 0000 Firmware Version 41 19 0 10 beta05 SN Version 2400214330031 Uptime 13 48 43 up 21 25 load average 1 00 1 01 1 04 Disk Usage Note lf there is not enough disk space on the system the oldest call log files will be automatically deleted as necessary Disk Usage Used Total 1K blocks 39764 90112 uses flash 443 Memory Usage Memory Usage Used Total 1K blocks Mem 76164 107788 Figure 2 3 System Info a e Yeastar 8 62 NeoGate TA400 800 User Manual 2 2 Reports In this page we can check the call detailed log system log and use the packet tool to debug the system when needed 2 2 1 Call Lo
30. ature code followed by the extension or phone number to forward all calls to this number Note Users may activate Forward to number by dialing 74 phone number E g by dialing 74501 all calls will be forwarded to extension 501 Users may forward the call to a hunt gro Forward to Hunt Group 76 Er RSR by calling 75 on their phone Activate Do Not Disturb Once activated Enable Do Not Disturb 77 J ji the FXS port will reject all incoming calls Disable Do Not Disturb for the FXS port Forward to Number 75 by pressing the feature code on the phone It will recover normal ringing upon the arrival of incoming calls 077 Disable Do Not Disturb j e Yeastar 52 62 NeoGate TA400 800 User Manual 4 3 3 Speed Dial Settings There are 128 configurable Speed Dial templates available on NeoGate TA Speed Dial Settings Edit Speed Dial Note Dont forget to add the outbound dial prefix if you would like to dial the speed dial number through trunk Source Number 1 Destination Number 93788444 Save Cancel Figure 4 22 Speed Dial Source Number The speed dial number Destination Number The number you want to call E g the source number is 1 The destination number is 93788444 The prefix number is 98 You can use an extension with any type to dial 981 then it will call the number 93788444 Note Don t forget to add the dial pattern according to the selected d
31. ches the FXS port associated user which is busy or no answer Edit Hunt Group Group ID 1 Group Name HuntGroup1 Strategy Linear Y Group Members Available FXS Port Selected 300 Port1 302 Port2 7 Port4 CH 304 Port3 wf Save W Cancel Figure 4 6 Hunt Group 0 e Yeastar 37 62 NeoGate TA400 800 User Manual Edit FXS Port 1 x General Other Settings Other Options Call Waiting DNDSS Ring Out 30 Follow me U Always Internal Port Forward Fr Type w No answer Destination W When Busy Prompt Yes L Volume Settings Rxgain amp 40 7 Txgain 40 T Caller ID Settings Caller ID Signalling Bell USA Enable T 380 MWI Settings MWI Send Type Disable Y Figure 4 7 Set Hount Group on FXS Port Page There are 3 strategies for hunt group on NeoGate TA e Simultaneous All the FXS users will ring at the same time e Circular In circular hunting the calls are processed round robin If a call is delivered to FXS portl the next call will go to 2 the next to 3 The succession throughout each of the FXS users even If one of the previous local users becomes free When the end of the hunting group IS reached the hunting starts over at the first local users e Linear Linear hunting is also referred to serial hunting In linear hunting calls are always delivered to the first FXS users unless It I
32. clicking the button Modify the selected Port 4 Modify the selected Port _ Check the options that you want to edit Options that are not checked and modified will remain the default settings Modify the selected Port x General Other Settings W VolP Server Template Primary Server US20 1 M Failover Server d Y Password Fixed Password Password Prefix YeaStar Number O Password Prefix Number starting fom Route Settings Dial Pattern Template i DID Number Hotline Enable Hotline No 7 Hatline Number Oo Delay Dial 5 J Flash Hook Flash Detection ms Call Duration Setting Max Call Duration amp 5 wf Save L Cancel Figure 4 5 Batch Edit FXS ports 3 Batch Reset FXS Ports You can reset the selected FXS ports in bulk by clicking the button Reset the j e Yeastar 36 62 NeoGate TA400 800 User Manual selected Port 24 Reset the selected Port The settings for the FXS ports will back to the default 4 1 2 Hunt Group Hunt group is a feature that allows a call reaching multiple FXS ports The FXS ports will act as a single group called a hunt group The number of hunt groups is limited by the number of ports each NeoGate TA model has For example there are 24 hunt groups on NeoGate TA2400 Hunt group will be chosen when configuring the FXS port Follow Me The hunt group will work when a call rea
33. come page e Yeastar 5 62 NeoGate TA400 800 User Manual NEWGATE Ip gt e Gateway Logout J System Status Welcome FXS Port Status Network Status System Info v Reports l Call Logs Analog VolP Gateway Solutions AN JAN Ee de System Logs Packet Tool if DAHDI Monitor Tool f Figure 1 2 Login NeoGate TA e Yeastar 6 62 NeoGate TA400 800 User Manual 2 Status i gt Click BIR to check the status of NeoGate TA including the system status and the detailed reports 2 1 System Status In this page we can check the status of the system including trunk status network status and system information 2 1 1 Port Status UP Down Status Voice Mail New Old Off hook On hook 1 Up 100 OK 0 0 On Hook 2 Up 101 OK 0 0 On Hook 3 Up 102 OK 0 0 On Hook 4 Up 103 OK 0 0 On Hook 5 Up 104 OK 0 0 On Hook Figure 2 1 FXS Port Status NeoGate TA Status Description Port Status Description The FXS module works well The FXS module is broken Voice Mail New Old Showing the number of unread voicemail and old voicemail Only when the FXS port is registered as one of the VoIP Server s accounts can you see the voice mail status Status Status Description Successful registration trunk is ready for use Unreachable The trunk is unreachable Request Send Registering Waiting for authentication Wrong password or user name Trunk registration f
34. e Yeastar 39 62 NeoGate TA400 800 User Manual Edit VoIP Server VolPServer t General Sener D Server Name VolPServeri Type SIP Enable Register Transport Domain Enable Outbound Proxy Server Save E Cancel Figure 4 9 VoIP Server Settings e Yeastar 40 62 NeoGate TA400 800 User Manual gt General Table 4 3 Description of VolP Server General Settings Items Description The ID for the VoIP server template The name for the VoIP server template Choose the type of the VoIP server SIP or I AX Do not check Enable Register if you want to register the FXS port as a Service Provider SIP IAX trunk to the VoIP Server One Service Provider SIP IAX trunk to NeoGate TA also should be created on the VoIP Server Check Enable Register if you want to register the FXS port as an extension of the VoIP server You will need to enter the relevant user name password etc in the FXS port page when using this template This will be the transport method used by the SIP Trunk This Transport method is given by the SIP trunk provider The options are UDP default TCP and TLS VoIP server hostname or IP address 5060 is the standard port number used by SIP protocol Don t change this part if it IS not required Proxy Server may not be the server resolved by the Request URI gt Advanced Enabel Register Edit VoIP Server VolPServeri x General Advanced Enable SATP
35. e phone 3 Call Hold An active call can be held by pressing flash key on the analog phone Press the key again to resume the call If there is no flash key on the phone you can use hook flash quickly toggle on off hook to hold a call The call may be disconnected by chance if using hook flash 4 Call Waiting If the call waiting is activated for the FXS port the FXS user who is in a call can hear a call waiting tone beep when there is a new incoming call The user can press hook flash to toggle between the active call and the incoming call Edit FXS Port 1 X General Other Settings Other Options d Call Waiting DND Ring Out 5 Follow me Always Internal Port Ta No answer Destination e Hunt Group HuntGroup1 Group1 Y When Busy Number Prompt Yes Y Music On Hold Default Figure 1 1 Enable Call Waiting on FXS Port Page j e Yeastar 60 62 NeoGate TA400 800 User Manual 5 Call Transfer Blind transfer and attended transfer are supported on NeoGate TA Users can achieve call transfer by pressing the feature code during the call Blind Transfer Default feature code 03 1 Dial 03 during the call 2 Dial the called number after hearing a prompt transfer 3 The call will be transferred after the number is dialed Attended Transfer Default feature code 3 1 Dial 3 during the call 2 Dial the called number after hearing a prompt transfer 3 Talk to the
36. ed for SIP authentication The authentication name should be entered if Enable Register is checked on the VolP Server TEMPALE n Password of the SIP account The password Password should be entered if Enable Register is checked on the VolP Server All outgoing calls from this SIP Trunk will use the From User in this case the account From User name for SIP Registration in From Header of the SIP Invite package Keep this field blank if not needed Define the online number that expected Saline Naber by Skype Connect and some other SIP service providers Leave this field blank if not needed The account will be allowed to make Dial Pattern Template outbound calls according to the selected template Select whether to use Hotline or not Hotline is disabled by default If this feature Is enabled the system will dial out the hotline number automatically after off hook Hotline Set the number to dial out automatically Number after off hook Define how long to make Hotline take effect Delay Dial after you pick up the phone Sets the amount of time in milliseconds that a hook flash must remain depressed in 0 e Yeastar 33 62 Failover Server Authentication Name Vol P Serer Enable Hotline NeoGate TA400 800 User Manual order for the system to consider it as a valid flash event Default 1000ms Set up the max cull duration for every call of this user but it s only valid for outbound calls Enter
37. efault feature codes are illustrated below The parameters for feature codes are configurable e Yeastar 50 62 NeoGate TA400 800 User Manual General Internal Call Prefix Speed Dial Prefix 98 Attended Transfer 3 Blind Transfer 03 Direct IP Calling 96 Check Number 97 Voice Menu ek Voice Menu Password Settings 123456 Call Forwarding Preferences Reset to Defaults 70 Enable Forward All Calls 71 Disable Forward All Calls 071 Enable Forward When Busy T2 Disable Forward When Busy 072 Enable Forward No Answer T3 Disable Forward No Answer 073 Forward to Internal Port 74 Forward to Number 75 Forward to Hunt Group 76 Enable Do Not Disturb TE Disable Do Not Disturb 077 Figure 4 21 Feature codecs gt General Table 4 12 Description of General Settings Items Default Description Dial the feature code and the FXS port number when Internal Call o making calls between the analog phones connected to Prefix multiple ports of the NeoGate TA without the use of a VoIP server The prefix number for applying a speed dialing The 3 Users may transfer an incoming call by dialing 3 on Transfer their phone Blind Transfer 0 Users may blind transfer an incoming call by dialing 03 on their phone to each other in an ad hoc fashion without a SIP proxy The default Direct IP Calling feature code is 96 Users can check the analog phone s number by simply dialing the Check Number feature code on the
38. estore Notes 1 Only configurations custom prompts will be backed up 2 If you have updated the firmware version It s not recommended to restore using old package 3 3 6 Reset and Reboot We can reset or reboot NeoGate TA directly in this page Reboot System Reboot System Reset to Factory Defaults Reset to Factory Defaults 1 N s up Mm race all e R m rntinAn data antnoc uctam ry eset erase ai WInGUTE 37 i e system Reset to Factory Defaults Figure 3 32 Reset and Reboot Reboot System Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn off the system until the RUN light begins blinking Any power interruption during this time could cause damage to the system 0 e Yeastar 30 62 NeoGate TA400 800 User Manual 4 Gateway Click REISE the details of FXS ports VolP settings gateway settings and advanced settings to access the gateway configuration page Users can configure 4 1 FXS Port List 4 1 1 FXS Port List All the FXS ports are listed here You can edit each FXS port by clicking the Edit button Batch editing the FXS ports number and batch editing FXS ports are available FXS Port List Modify Number of the selected Port Modify the selected Port Reset the selected Port Port Number Call Waiting Always Forward No Answer Forward Bus
39. eway Set the Default Gateway for NeoGate TA VLAN over LAN 3 1 4 VPN Settings A virtual private network VPN is a method of computer networking typically using the public internet that allows users to privately share Information between remote locations or between a remote location and a business home network A VPN can provide secure information transport by authenticating users and encrypting data to prevent unauthorized persons from reading the information transmitted The VPN can be used to send any kind of network traffic securely NeoGate TA supports OpenVPN VPN Settings General Settings Enable VPN Import VPN Config Browse Import wf Save Cancel Figure 3 6 VPN Settings Enable VPN Import VPN Config Import configuration file of OpenVPN Notes 1 Don t configure user and group in the config file You can get the config package from the OpenVPN provider 2 NeoGate TA works as VPN client mode only j e Yeastar 14 62 NeoGate TA400 800 User Manual 3 1 5 DDNS Settings DDNS Dynamic DNS is a method protocol network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a Domain Name System DNS name server to change in real time the active DNS configuration of its configured hostnames addresses or other information DDNS Settings General Settings Note DDNS allo
40. fault is 1813 Specifies the port to be used for the primary u RADIUS account Specifies the key to be used to authenticate the RADIUS Primary Server Key connection to the Primary server The key Is set according to the RADIUS server Set IP address of the primary server The second sever will Secondry Server IP be activated the primary one becomes unusable Default is 1813 Specifies the port to be used for the second Secondry Server Port RADIUS account Specifies the key to be used to authenticate the RADIUS Secondry Server Key connection to the second server The key Is set according to the RADIUS server Specifies the number of seconds to wait for a response after the RADIUS message is sent to the server Default 10 RADIUS Timeout seconds The retransmission will be performed if there is no response after the timeout RADIUS Retry Times Specifies the number of times the RADIUS messages will e Yeastar 58 62 NeoGate TA400 800 User Manual send to the RADIUS server before giving up Default 3 Call Out CDR Whether to send Call Out CDR to RADIUS server or not Call In CDR Whether to send Call In CDR to RADIUS server or not No Answer CDR Whether to send Call Out CDR to RADIUS server or not Part II Basic Operations Here are instructions about how to operate on analog phones connected to NeoGate TA to use some features 1 NeoGate TA Voice Menu NeoGate TA provides a voice menu to guide you to conf
41. gs The call log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by call date caller callee trunk duration billing duration status or communication type Call Logs Search Condition Start Date 04 Jun 2014 End Date 04 Jun 2014 Caller Callee Duration Billing Duration Status Download the recordings A Delete the recordings Trunk Communication Type OK Start Searching Total 39 Show 1 25 View 25 ei Caller Callee Source Server Port Destination Server Port Duration Billing Duration Communication Type 2014 06 04 22 05 08 304 741 11 3 ANSWERED Internal 2014 06 04 22 02 37 304 huntinggroup1 Port2 2 0 ANSWERED Internal 2014 06 04 22 02 34 304 300 SOHO 80 80 ANSWERED Inbound 2014 06 04 22 02 28 304 300 Port3 SOHO 86 80 ANSWERED Outbound 2014 06 04 22 01 59 304 300 Port3 SOHO 5 0 FAILED Outbound Figure 2 4 Call Logs 2 2 2 System Logs You can download and delete the system logs of NeoGate TA Download The Selected Logs A Delete The Selected Logs firmware_update log pbx20101205 log pbx20101206 log pbx20101207 log pbx20140512 log pbx20140513 log pbx20140514 log pbx20140515 log pbx20140516 log pbx20140516 old log web log Enable Hardware Log Enable Normal Log Z Enable Web Log Figure 2 5 System Log
42. ial pattern template 4 4 Audio Settings 4 4 1 Custom Prompts We can upload the prompts in this page you can also download it and save It as a backup Custom Prompts Upload a prompt Download Delete Figure 4 23 Custom Prompts e Yeastar 53 62 NeoGate TA400 800 User Manual The administrator can upload prompts by doing the following 1 Click Upload Prompt 2 Click Browse to choose the desired prompt 3 Click Upload to upload the selected prompt Custom Prompts 7 Prompts we Upload a prompt Upload Prompt The file size must not be larger than 1 85MB WA format gsm 6 10 8kHz Mono T KB S alaw ulaw akHz Mono 1Kbls pem kHz Mono 16Kb s Choose a File to Upload Browse sw Upload Le Cancel Figure 4 24 Upload A Prompt Note The file size must not be larger than 1 8 MB and the file must be WAV format GSM 6 10 8 kHz Mono 1 Kb s Alaw Ulaw 8 kHz Mono 1 Kb s PCM 8 kHz Mono 16 Kb s 4 4 2 Music on Hold Prompts In this page we can upload the music on hold prompts Music on Hold Prompts Upload Music on Hold Prompt on nna en 1 ES sunshine 2 worldmix E iv bi ivi 3 calmriver A Figure 4 25 Music On Hold The administrator can upload on hold music as follows 1 Click Upload Music on Prompt 2 Click Browse to choose the desired audio file 3 Click Upload to upload the selected file
43. igure the network settings for the device You need to press on the analog phone which is connected to NeoGate TA s FXS port to enter the voice menu The default password to enter Advanced Settings Is 123456 You can change the password on NeoGate TA Web page Gateway Gateway Settings Feature Codes Voice Menu Password Settings 1 Check IP Address 1 DHCP 5 Reboot Take cieri 1 IP Address 1 Check IP d 2 Subnet Mask 2 Check Web Access Address 2 Change IP 2 Static IP S ADNS 3 Advanced Settings 5 Reboot Take effect Default Password 123456 1 Username Reset 3 PPPoE dass gt 5 5 Reboot Take effect 9 Listen Again Last Menu Tips 1 9 listen to the prompt again 2 returns to the last menu 0 e Yeastar 59 62 NeoGate TA400 800 User Manual 2 Inter port Call NeoGate TA supports inter port calls between the phones which are connected to FXS ports of NeoGate TA Achieve it by simply pressing the Internal Call Extra feature code default 99 the FXS port number on the phone Note You need add digit 0 before the FXS port number if the port number is between 1 and 9 For example to make a call from the phone which is connected to NeoGate TA FXS port 1 to another phone which is connected to FXS port2 you need to dial 9902 on the phone The user connected to port 16 can be reached by dialing 9916 on th
44. lP EC gll CN 39 4 2 2 Dial Pattern Template 42 AEE gt EN 43 EE er Tee EE 49 4 3 Gateway E ln Le EE 50 4 3 1 General cd EEE ERE EEE EEE a kk a ka kaka kak aa 50 4 3 2 Feature NE kaka kaka aka kaka ka aka kk aa kak ka kaka kak aka aka 50 tree 53 TT TSN EE 53 4 4 1 Custom gen te PEER kk kk kk kk kak kaka kak ka kk kak kaka kak kk kk kk kel 53 4 4 2 Music on Hold Prompts kk kk kk kk kaka kak kaka kk kak ka 54 4 4 3 System Prompts Gettinge A 55 4 5 Advanced Settings EE 56 2 2341 Ke ZOMG SN 56 4 5 2 RADIUS gu e EE 58 Part Il Basic Operations kk kk kkk k ynn nyen RENER N RNR a 59 1 NeoGate TA Voice MENU EEN 59 i al s e ad UR 60 GC Oe UE Le e a 7 7 7 7 7 rmmmmmmx m 60 CV 60 e SE e l Si TT EEEE BEBB Ny 61 l DEP NN 61 8 Change NeoGate TA s IP Address Using Analog Phone 62 0 e Yeastar 3 62 NeoGate TA400 800 User Manual Introduction NeoGate TA400 800 FXS Analog VolP Gateways are cutting edge products that connect legacy telephones fax machines and PBX systems with IP telephony networks and IP based PBX systems Featuring rich functionalities and easy configuration NeoGate TA Is ideal for small and medium enterprises that wish to integrate a traditional phone system into IP based system NeoGate TA helps them to preserve previous investment on legacy telephone system and reduce communication costs significantly with the true benefits of VolP Features
45. nual Email Settings SMTP Settings for Email Note you would like to send email when system alert or balance alarm occurs please configure this section E mail Address mypbxQsinacom x Password SMTP Server smtp sina com Port 25 Use SSL TLS to send secure message to server Test SMTP Settings sw Save e Cancel Figure 3 23 Email Settings Table 3 12 Description of SMTP Settings Items Description The E mail Address that NeoGate TA will use to E mail Address send voicemail Password The password for the email address used above The IP address or hostname of an SMTP server that the NeoGate TA will connect to in order to send SMTP Server voicemail messages via email i e mail yourcompany com If the server of sending email needs to Use SSL TLS to send authenticate the sender you need to enable this secure message to server Note Must be selected for Gmail or exchange server After filling out the above information you can click on the Test Account Settings button to check whether the setup is OK 1 If the test is successful you can use the email safely 2 If test failed please check if the above information is correct or if the network iS proper 3 3 4 Auto Provision Settings This feature is used along with MyPBX NeoGate Provisioning Users can configure NeoGate TA on MyPBX NeoGate Provisioning page o e Yeastar 26 62 NeoGate TA400 800 User Manual
46. ompt is played or not when the call is transfered Music On Hold choose the on hold music Settings for the FXS port volume Rxgain adjust receive gain Txgain adjust transmit gain Settings supported be checked Message Waiting Indicator MWI refers to a special LED on the analog phone which indicates the voice mail status There are three lighting methods supported on NeoGate TA gateway neon FSK and Polarity Choose the lighting method according to your Volume Settings phone NeoGate TA gateway will light the lamp up once receiving a new message the lamp will goes off if there is no unread voice mail A polarity signal is required on some systems for reverse polarity billing Select if reverse polarity signal is activated on this FXS port It is not activated by default Polarity Answer Whether to send polarity signal while picking up the phone Polarity Hangup Whether to send polarity signal while hanging up the phone Ploarity Settings 0 e Yeastar 35 62 NeoGate TA400 800 User Manual 2 Batch Edit Number of FXS Ports Select the FXS ports and click the button Modify Number of the selected Port Z Modify Number of the selected Port you can modify the number of the FXS ports in bulk Modify Number of the selected Port Number starting from 1 DO Modify Figure 4 4 Batch Edit Number of FXS Ports 3 Batch Edit FXS Ports You can also modify the selected FXS ports in bulk by
47. owed Codecs ADPCM u law G729A a law GSM ek SPEEX G722 SG G726 G 729 License Key Note If you would like to use G 729 please enter your license key above wv Save 3 Cancel Figure 4 14 Codecs If you want to use codec G729 we recommend buying a license key and input It here 4 Qos QoS Quality of Service is a major issue in VoIP implementations The issue Is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic When the network capacity is insufficient QoS could provide priority to users by setting the value G e Yeastar 46 62 NeoGate TA400 800 User Manual SIP Settings General NAT Codecs QOS Response Code T 38 Advanced Settings Tos SIP Y Cos SIP v Tos Audio Cos Audio e sw Save 3 Cancel Figure 4 15 Qos Note It s recommended that you configure the QoS in your router or switch instead of NeoGate side 5 Response Code You can change the response code on NeoGate TA to the one you want before sending it to the VoIP server It helps the VoIP server understands better the exact call status like busy no response and others SIP Settings General NAT Codecs QOS Response Code T 38 Advanced Settings Response Code After Response Code Switching sw Save SG Cancel Figure 4 16 Response Code Note We don t
48. rted on NeoGate TA access the internet e DHCP e Static IP Address e PPPoE Here we introduce how to set a static IP address for NeoGate TA IP address 192 168 10 125 Subnet mask 255 255 255 0 Gateway 192 168 10 1 DNS 8 8 8 8 1 Press to enter the voice menu Press 3 to enter the Advanced Settings 3 Enter the password follow by the pound key 123456 The default password Is 123456 4 Press 2 to change the IP address 5 Press 2 to enable the static IP 6 Press 1 to change the IP address and follow by the new IP address 1192 168 10 125 7 Press 2 to change the subnet mask and follow by the new subnet mask 2255 255 255 0 8 Press 3 to change the gateway and follow by the new gateway 3192 168 10 1 9 Press 4 to change the dns and follow by the new dns 48 8 8 8 10 Press 5 to reboot the device 11 After reboot you can access the device by the new IP address End j e Yeastar 62 62
49. s e Yeastar bw www www Te Iw W DK OK SK OK SK Sh SR SR Sk Se Enable Debug Log 9 62 NeoGate TA400 800 User Manual Options Enable Hardware Log Save the information of hardware up to 4 log files Enable Normal Log Save the prompt information up to 16 log files Enable Web Log Save the history of web operations up to 2 log files Enable Debug Log Save debug information up to 2 log files 2 2 3 Packet Tool This feature is used to capture packets for technician Integrate packet capture tool Wireshark in NeoGate Users also could specify the destination IP address and port to get the packets IP Specify the destination IP address to get the packets Port Specify the destination Port to get the packets 3 System d to access In this page we can configure the network settings security settings and some system preferences 0 e Yeastar 10 62 NeoGate TA400 800 User Manual 3 1 Network Preferences 3 1 1 LAN Settings LAN Settings General Settings Hostname TA400 Mode Static IP Address lt IP Address 192 168 3 159 Subnet Mask 255 255 255 0 Gateway 192 168 3 1 Primary DNS 192 168 1 1 Secondary DNS IP Address Subnet Mask2 Figure 3 1 Static IP Address Mode Table 3 1 Description of LAN Settings Items Description Set the host name for NeoGate TA Static IP Address Set the NeoGate TA s IP address as a static IP Set the
50. t Upload Cerificate Certificate ar Upload Certificate Upload Certificate Type RUS ere Gateway Certificate Choose a ceritificate to Upload Browse sw Save Cancel No Certificates Defined Figure 3 16 Certificates Trusted Certificate This certificate is a CA certificate When selecting TLS Verify Client as Yes you should upload a CA The relevant IPPBX should also have this certificate Gateway Certificate This certificate is server certificate No matter selecting TLS Verify Client as Yes or NO you should upload this certificate to NeoGate TA If IPPBX o e Yeastar 21 62 NeoGate TA400 800 User Manual enables TLS Verify server you should also upload this certificate on IPPBX 3 2 5 Firewall Rules General Preferences General Settings Note 1 You must reboot the system after enabling or disabling firewall 2 It is strongly recommended to add local network address to a common rule with the action is accept or it may be dragged into the blacklist V Enable Firewall O Disable Ping E Drop All Firewall has started successfully Common Rules E Add Rule No Common Rules Defined Auto Defense sf Add Rule No Auto Defense Rules Defined s Save Cancel Figure 3 17 Firewall Rules 1 General Settings Table 3 8 Description of Firewall General Settings Items Description i Enable the firewall to pro
51. tect the device You should reboot Enable Firewall l l the device to make the firewall run Disable Ping Enable this item to drop net ping from remote hosts When you enable Drop All feature the system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at least Drop All j j one TCP accept common rule must be created for port used for SSH access port used for HTTP access and port sued for CGI access 2 Common Rules There is no default rule you can create one as required e Yeastar 22 62 NeoGate TA400 800 User Manual Add Firewall Rule Name Description Protocol UDP x Port p I MAC Address Action Drop Save Cancel Figure 3 18 Common Rule Table 3 9 Description of Common Rule Settings Items Description A name for this rule e g HTTP Simple description for this rule E g Accept the specific host to Description P E access the web interface for configuration The protocols for this rule Port Initial port should be on the left and end port should be on the right The end port must be equal to or greater than start port 192 168 5 255 MAC The format of MAC Address Is XX XX XX XX XX XX X means 0 9 Address or A F in hex the A F are not case sensitive Accept Accept the access from remote hosts Action Drop Drop the access from remote hosts Ignore Ignore the access
52. umber of dial pattern templates is limited by the number of ports each NeoGate TA model has Edit Dial Pattern Template DialPatternTemplate1 Template ID 1 Template Name SS DialPatternTe mplate1 Dial Pattern K Dial Pattern Strip Prepend me Add wf Save L Cancel Figure 4 11 Dial Pattern Template Table 4 5 Description of Dial Pattern Template Settings e Yeastar 42 62 NeoGate TA400 800 User Manual Items Description Template ID The ID for this template Template Name A name for this template Calls from the FXS port should match the dial pattern set on this template or the call cannot be established Hover the Dial Pattern pointer over to read tips Allows the user to specify the number of digits that will be Strip Stripped from the front of the phone number before the call is placed The digits will be appended to the phone number before the Prepend call is placed DTMF Mode per mode for sending DTMF of this trunk Default setting rfc2833 Define the codec for this sip trunk and its priority 4 2 3 SIP Settings This is the SIP settings in NeoGate including General settings NAT Codecs Qos Response Code T 38 and advanced settings 1 General General NAT Codecs QOS Response Code Advanced Settings UDP Port 5060 Enable Random Port Yes v Random Port Update Interval 24 Hour Enable TCP Port 5060 Enable TLS Port 5061 TLS Verify Server
53. ws you to access your network using domain names instead of IP address The service manages changing IP address and updates your domain information dynamically ou must sign up for service through dyndns org freedns afraid org www no ip com www zoneedit com DDNS is not running Enable DDNS DDNS Server dyndns org vi User Name Password Host Name sw Save Cancel Figure 3 7 DDNS Settings Table 3 4 Description of DDNS Settings Items Description DDNS Server Select the DDNS server you sign up for service User name the DDNS server provides you User account s password The host name you have got from the DDNS server Note DDNS allows you to access your network using domain names instead of IP address The service manages changing IP address and updates your domain information dynamically You must sign up for service through dyndns org freedns afraid org www no ip com www zoneedit com 3 1 6 Static Route NeoGate TA will have more than one Internet connection in some situations but it has only one default gateway You will need to set some Static Route for NeoGate TA to force it to go out through different gateway when accessing to different internet The default gateway priority of NeoGate TA from high to low is VPN VLAN LAN port e Yeastar 15 62 NeoGate TA400 800 User Manual Static Route Settings Destination Subnet Mask Gateway 192 168 7 0 0 0 0 0 255 2
54. y Forward 1 100 no no no yes yes 2 101 no no no yes yes 3 102 no no no yes yes 4 103 no no no yes yes A 5 104 no no no yes yes A 6 105 no no no yes yes A T 106 no no no yes yes 8 107 no no no yes yes A 2 108 no no no yes yes 10 109 no no no yes yes J Figure 4 1 FXS Port List 1 Edit the FXS port Click Edit button to configure the FXS port 0 e Yeastar 31 62 NeoGate TA400 800 User Manual Edit FXS Port 1 X General Par Number P 100 VolP Server Template Primary Server U520 1 ei Failover Server sl User Named Authentication Name Password From User Online Number Route Settings Dial Pattern Template DialPatternTemplate1 1 pDIDNumber Hotline Enable Hotline Hotline Number Delay Dial 5 Flash Hook Flash Detection 1000 ms Call Duration Setting Max Call Duration amp 5 P Save E Cancel Figure 4 2 Edit FXS Port e Yeastar 32 62 NeoGate TA400 800 User Manual gt General Table 4 1 Description of FXS Port General Settings The corresponding port Choose the Primary VolP server where the Primary Server account will be registered Choose the failover server for the account This server will be used if the primary server is unavailable Username of the account Used for VolP trunk registration The user name should be User Name l entered if the Enable Register is checked on the VolP Server Us

NeoGate TA400/800 User Manual

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