IP 15 - IP 20 User guide
Contents
1. Hands free operation This feature allows you to answer calls through the loudspeaker without picking up the receiver To activate this feature Leave the receiver on hook Press the loudspeaker key To end the call press the Loudspeaker key or to continue the call with the handset just pick it up Note Speech quality decreases with distance from the terminal Hint To go from personal listening to hands free mode press the Loudspeaker key group listening and hang up Volume adjustment The volume in the receiver and the loudspeaker can be changed during a conversation To adjust the volume during a conversation press up or NE down on the Function key 14 02C110500C web During a conversation Microphone off If you wish to talk to someone in the room without the calling party hearing press the Mute key 8 To switch the microphone on again press the Mute key 02C110500C web 15 Using the extended feature functions Beyond basic telephony functions Swissvoice IP telephones support the following call handling options The use of these functions is dependent on their availability on the call agent The way the functions described thereafter work may vary from call agent to call agent This list is not exhaustive Additional functions may be available on updated software releases Furthermore the telephones may offer other services made available by the call agent I2. Ensure that your terminal is correctly configured Configuration from the web server does not work Ensure that the telephone is not already in use The web server does not answer or the pages do not load Reboot your telephone Note If other messages appear ask your system manager for help 02C110500C web 41 Further information Labelling the memory keys Note down the name or the number saved onto the removable identification label on the last page of this booklet Cut out the label and place it under the handset Finally cover the label using the transparent cover Write on labels Certifications Swissvoice IP telephones successfully passed the following specifications m EN 60950 edition 3 electrical safety m EN 55022 electromagnetic compatibility m FCC part 15 class A electromagnetic compatibility E nternational Safe Transit Association packaging Declaration of conformity Swissvoice IP telephones meet the requirements of EC directive 99 5 CE R amp TTE They are compliant with the following standard and recommendations C m Electromagnetic compatibility directive 89 336 CEE m Low voltage directive 73 23 CEE E I CTR 37 Access requirements Em CTR 38 Telephonometric requirements www swissvoice net products ip Availability and technical modification reserved
3. Phonebook or in the memory keys Note This is software and call agent dependent Adjusting the ring volume Answering a call Answer 02C110500C web While the phone is ringing you can adjust the ringing volume of your telephone by pressing or on the Function key 7 levels The new ringing volume is saved for the following calls To answer incoming calls lift the receiver or press the Loudspeaker key for hands free mode or Press OK under Answer for hands free mode During a call you receive a second call This call is signalled by a call waiting tone and the caller s number is displayed Press OK to accept this call The first one is automatically put on hold 13 During a conversation Swissvoice IP15 and Swissvoice IP20 allow you to directly dial in DTMF mode tone dialling giving you all the comfort of advanced services where the use of the and keys is necessary Listening options There are two possibilities Listen through the receiver personal listening or listen through the built in loudspeaker on the terminal Group listening Group listening is shared listening It is useful when other people in the room need to listen and participate during your call You can let the persons in the room within hearing distance listen in by pressing the Loudspeaker key Note The Loudspeaker key alternately toggles the loudspeaker on or off
4. If two or more names in the Phonebook correspond to the name just entered the first one will be displayed You can scroll to the other names found Scroll displayed information with the navigation keys to select the desired name Press OK under Call to confirm the number or lift the receiver or press the Loudspeaker key m Using the Phonebook Press the MENU key twice Press OK under Phonebook Press the MENU key Press OK under Search Enter the first letters of the name Enter more letters until the telephone finds one or more names in the Phonebook 02C110500C web Telephoning Call Scroll displayed information with the navigation keys to select the desired name Press OK under Call to confirm the number or lift the receiver or press the Loudspeaker key Dialling using memory keys Call r Press the desired number key during 2 seconds Press OK under Call to confirm the number or lift the receiver or press the Loudspeaker key Dialling using the redial key r 02C110500C web To redial one of the last 30 dialled numbers Press the Last number redial key repeatedly until the desired number is displayed Press OK under Call to confirm the number or lift the receiver or press the Loudspeaker key Telephoning Dialling using the call list Call a Call list Your telephone automatically store
5. User Settings srein ee 24 Admin Setti cieee a E 28 Phonebook and memory keyS ussssssssssssssssssssessrsseerrrrrrrrrrrrrrrrerrereeee 35 Configuration through a web browser ssssssssssssssssssssesererssrereeee 37 Installationen 39 Troubleshooting 0 ees eeseeeseeeseeeseeeseeeeeeseeeseeeseeseeseerseesateseteseeesneeseesane 41 Further information ccseeseeeeeseeeseeseeeseeeseeeseeseeeseeseeesseaneseneeeteentess 42 02C110500C web 3 Operation and display elements 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 1 Display m Top information Bottom functions symbols 2 Function key E Activates allocated function m Adjusts volume E Scrolls in a list Ue 3 Alpha key m Name search 4 Info key m Calls up further information Attention LED m Flashing incoming call m Lit notification available e g new voice mail Menu key Menu access key E Short scrolls through menu E Long configuration mode settings Keyboard E Short enters digits or letters E Long memory key Loudspeaker key m Loudspeaker on off m Hands free line taking 02C110500C web Operation and display elements 9 Redial key D 11 Loudspeaker m Call numbers last dialled 12 Correction key m Deletes the last character 10 End key E In a call 13 Label terminates connection an
6. be interrupted If you accept a call while you are configuring you will return to the configuration once your call is over Configuration mode You can go to the beginning of the configuration mode in one of two ways m Press the MENU key long at least 2 seconds or m Press the MENU key repeatedly until User settings appears press OK under User settings MENU key With the MENU key you can move at two levels at the configuration level for example Display or at its sub function level for example Time You can leave either level by pressing the END key END key With a short click on the END key you go back to upper menu A long click allows to go back to idle text and to end the configuration mode Saving the data Save the contents of a menu item that you have configured or changed by pressing the Function key under OK If you press the Function key under Back or the END key your changes will not be saved 02C110500C web 21 Factory settings Factory settings are default settings which were set during production To reset these factory settings please see chapter Reset page 27 User settings User password 0000 External ringing melody 2 External ringing volume 4 External ringing rate 4 Internal ringing melody 2 Internal ringing volume 4 Internal ringing rate 4 Language Engli
7. 10500C web Telephoning Swissvoice IP15 and Swissvoice IP20 allow you to directly dial in DTMF mode tone dialling giving you all the comfort of advanced services where the use of the and keys is necessary This chapter describes the available dialling methods m Dialling with dialling preparation on hook m Dialling by digits off hook m Dialling by name m Dialling using memory keys m Dialling using the Redial key m Dialling using the Call list m Dialling with the headset Dialling with dialling preparation on hook Without lifting the receiver enter the desired number Check the number on the display and if necessary correct using the Correction key Then press OK under Call or press the Loudspeaker key or 7 lift the receiver To abort a dialling preparation press the END key Dialling by digits off hook a Enter digits 02C110500C web 9 Telephoning Dialling by name Phonebook There are two options m Using the Dialling key Press the ABC key Enter the first letters of the name Enter more letters until the telephone finds one or more names in the Phonebook Example To call Sarah Jones Jones Press key once key tia three times key ia twice and so on By pressing you can enter a space Numbers or names entered during dialling preparation can be corrected using the Correction key deletes the last number letter Hint
8. The usable services and features depend on the installed software release and on the call agent 42 02C110500C web
9. all Functions 0K CallForward _ AGE SOK Call waiting Functions CUE CallWaiting On Off 02C110500C web Besides the terminal mobility option you can divert all incoming calls to another subscriber to your Voice Mail or to the switchboard operator Press the MENU key until Functions is displayed Press OK under Functions Press OK under CallForward Press the MENU key to select the type of diversion and confirm with OK You can choose between CFW Permanent CFW on busy CFW no reply Enter the diversion destination and confirm with OK The message Executed briefly appears Depending on the type of diversion respectively Permanent On busy No reply the following display appears Div to XYZ Div busy to XYZ CFW to XYZ where XYZ is the number or the name of the destination the call is forwarded to Press the MENU key until Functions is displayed Press OK under Functions Press the MENU key until CallWaiting is displayed Press OK under CallWaiting Select On or Off with the Function key and confirm with OK Using the extended feature functions Do not disturb Functions DoNotDisturb On Off SS Voice mail Voice mail Voice mail SR 20 Press the MENU key until Functions is displayed Press OK under Functions Press the MENU key until DoNotDisturb is displayed Pre
10. ange the IP address press OK under Change Enter the correct IP address Press OK to confirm Note If you do not know the IP address please contact the System Manager 29 Admin settings Subnet mask lt repeat gt Change Press the MENU key repeatedly until TCP IP appears Press Ok OK under Change lt repeat gt Press the MENU key repeatedly until Subnet mask appears Change SE To change the subnet mask press OK under Change Editable segments will be displayed Sub_mask 255 255 000 T EE Enter the correct subnet mask each of the four segments need to be entered with 3 digits for example 255 255 000 000 Sub_mask 0K Press OK to confirm Note If the subnet mask is invalid a message will be displayed Invalid SN Mask during 2 seconds and the screen will revert to the previous subnet mask DNS server lt repeat gt Change Press the MENU key repeatedly until TCP IP appears Press i OK under Change Press the MENU key repeatedly until DNS server appears To change the DNS Server IP Address press OK under Change 192 209 168 000 Enter the correct DNS Server IP Address OK lt N gt Press OK to confirm Note If you do not know the DNS server IP address please contact the System Manager 30 02C110500C web Admin settings Gateway IP address lt repeat gt Change Press the MENU key repeatedly until TCP IP appear
11. d opens a new line 14 Hook switch m In configuration and navigation mode short click back to upper menu 15 Hands free microphone long click back to idle text 02C110500C web 5 Safety advice Information to the user Federal Communications Commission This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense General This telephone is to be operated on an Ethernet LAN The calls are handled by an MGCP Media Gateway Control Protocol Call Manager Please follow the instructions in this document and keep it handy and in a safe place Connection Plug the telephone s connecting cables into the appropriate sockets only Never try to change the plugs on the connecting cables Location Place your telephone on a non slip surface Choose a location with an ambient temperature between 5 C and 35 C Do not expos
12. e the telephone to direct sunlight or other sources of heat Avoid wet or dusty locations Avoid locations where your telephone is exposed to aggressive liquids or vapours steam Avoid locations in the immediate vicinity of hi fi and video equipment domestic appliances monitors and electric motors influence of electromagnetic fields If your Swissvoice IP telephone is connected to a PC the monitor may cause electromagnetic interferences Avoid placing in areas with an explosion hazard Security The plug in power supply is used as disconnection device The network and power supply accesses of the phone are classified SELV Safety Extra Low Voltage The mains access of the plug in power supply is classified Dangerous Voltage Operation Never carry the telephone by its connecting cord Never telephone in the immediate vicinity of water Clean the set with a soft slightly damp or anti static cloth Do not use any detergents or chemicals to clean the set Defects If your telephone is faulty or defective please contact your supplier Never dismantle the telephone yourself Changes or modifications not expressly approved by Swissvoice could void the user s authority to operate the equipment 6 02C110500C web The menu system Introduction The smart high tech menu system makes your telephone very simple to operate The MENU key allows you to find the different menus and m
13. enu items with ease Use it as follows If you wish to activate one of the functions on the lower display line for example Call after selecting a number press OK below the corresponding word If you cannot find the function you want press the MENU key repeatedly until you find it Example Press MENU key once Press MENU key a second time To go back to the upper menu press the END key To go back to the idle text press the END key during two seconds Note Pressing the MENU key long for at least 2 seconds puts the system in its configuration mode User settings Special display symbols 02C110500C web Handsfree Loudspeaker on Headset mode More information available Microphone off mute ENU Pickup D Phonebook Memory keys Functions User settings Admin settings Voice mail Functions availability is dependent on the the call agent New Search Scroll New Change Delete Call forward Call waiting DoNotDisturb Display Ring Headset Language Password Reset TCP IP QoS Call agent Tone table Password Note press i to check system parameters 8 All Common Private All Common Private Permanent On busy No reply Time zone Date Time Idle text Contrast Internal External English Deutsch Fran ais Italiano Espa ol Rings User name External number Internal number Free text Melody Rate Volume 02C1
14. first call is on hold Cancel the enquiry call 2nd conv 02C110500C web If the enquiry call is not answered or you wish to disconnect the enquiry party press OK under 2nd conv to go back to your first conversation AB Note The enquiry party needs to hang up to disconnect Using the extended feature functions Transferring the call After initiating an enquiry call you wish to connect the two call partners a Replace the receiver The connection is done Conference After initiating an enquiry call you wish to set up a conference including your original call partner m Press the MENU key Conference OK gt Press OK under Conference Note Be assured that none of your partners will be disconnected while your are setting up a conference call The connections will only be disconnected if the END key is pressed or if the receiver is replaced Holding a call You can put a call on hold during a conversation Press the MENU key Press OK under Hold and the call is on Hold This is confirmed by the message Executed Take back To take a call back press the OK under Take back You are aS gt immediately connected to the first call again Enquiry call To initiate a second call while the first one is on hold press the WS WS Ss MENU key and then OK under Enquiry call 18 02C110500C web Using the extended feature functions Forwarding a c
15. issvoice IP 15 IP 20 User guide About Swissvoice IP phones This user manual is dedicated for both Swissvoice IP15 and IP20 IP phones Swissvoice IP phones bring a broad array of telephony services and advanced IP features The following table points out the differences between the IP20 and the IP15 Other features described in this manual are common to both models Feature IP15 IP20 Hands free Full duplex Locally managed conferencing J PC switch Option G711 codec e G722 codec G723 codec Option G729 codec Option J These options must be chosen at purchase time and cannot be changed afterwards IP 15 can have a second codec either G723 or G729 2 02C110500C web About Swissvoice IP phones 0 ceseescecseeeseesseeesecseeseeseesnteseesees 2 Operation and display elements ou ceseeeeeeeeseeseeeeeseesneeseeeees 4 Safety AIVICS r A Nien ceeaeneteeetatss 6 The menu system on ee eceeceeessessseestecneecneesseeceteseeeneeestersteceeenseessetanes 7 Telephoning 9 INCOMING CAlIS inane te aeniai erecta 13 During a conversation ooo eecseeceeeeeseeeseeseeeseeeeeeneteeateeneeseeeseeaeey 14 Using the extended feature functions ceeeeceeceectesteseeteeeteeteeees 16 Telephone configuration 2 ceeeeeeeeseesecseeeseesseeescssteseeseestesessees 21 FACTORY SONGS ecen n ate eennes 22 Setting the display language ou eect eeeeeeseecseeeseeeeeeeseeseesteseeeeees 23
16. ket labelled LAN at the bottom of the terminal By gently pulling check that the cable connector is in place Insert the other end of the cable into the LAN connection socket Booting is displayed during approximatively 30 seconds The time and date are then displayed default idle text You may link a PC to your Swissvoice IP telephone by following the same process by inserting the RJ45 connector into the socket displayed PC G and the other end into the LAN connection of your PC If your network is not equipped with Power over LAN you will also need to plug in the power supply 7 40 02C110500C web Troubleshooting The LED blinks slowly There is no dialling tone The telephone is not correctly connected to the LAN Check the connecting cable at both ends or The call agent IP address is not configured in the telephone See Admin settings for more details or The call agent is out of order Your call partner cannot hear you or you cannot hear him Ensure that the handset cable is correctly plugged into the handset and the telephone Handset off hook no dialling tone no display Ensure that the LAN connecting cables on the telephone and at the LAN socket are correctly plugged in Calls cannot get through
17. key repeatedly until IP address appears Change To change the call agent IP address press OK under Change Enter the correct call agent IP address each of the four segments need to be entered with 3 digits for example 192 209 168 000 192 209 168 000 Three digits example 007 need to be entered for numbers smaller than 100 Depending on the configuration the call agent IP address may be dynamically attributed OK Press OK to confirm If the call agent IP address is invalid a OK message will be displayed Invalid IP addr during 2 seconds and the screen will revert back to the previous IP address Note If you do not know the call agent IP address please contact the System Manager If the call agent fails the telephone will automatically look for a backup call agent on the network 32 02C110500C web Admin settings Call agent port number lt repeat gt Change Press the MENU key repeatedly until Call agent appears Press OK Se under Change lt repeat gt Press the MENU key repeatedly until Port number appears Change X x To change the call agent port number press OK under Change N Enter the correct port number example 8080 Press OK to confirm If the call agent port number is invalid a message will be displayed Number invalid during 2 seconds and the screen will revert back to the previous port number Note If you do not know the call agent port n
18. keys permit internal external numbers and functions which are frequently used to be dialled quickly Every dialling key is provided with one memory location in which you can store one call number or function Press the MENU key and then press OK under Memory keys Select New Change or Delete with the MENU key Select the desired memory Number key 0 to 9 Overwrite the Enter number caption or the previous number and enter the new number Confirm with OK Overwrite the Enter name caption or the previous name and enter the new name Confirm with OK Notes It is also possible to directly access the Memory key display by a long click on the desired Number key and by pressing MENU to edit the entry The label placed under the receiver may be used to write memory key names 02C110500C web Configuration through a web browser Swissvoice IP telephones have their own internal web server Each parameter can be configured locally or through a web browser This ensures the system administrator or the user to set or modify most parameters presented in this user manual from any computer linked to the World Wide Web Connection to the Swissvoice IP telephone web server In a web browser enter the IP Address of your telephone example http 172 16 2 129 Log as an administrator or as a user Administration settings The administrator has special priviledges to configure and modify technical parameters of
19. n this case the telephones display the information provided by the call agent m Pickup m Enquiry call m Brokering m Call transfer m Call hold m Conference call m Call forwarding m Call waiting m Do not disturb E Voice mail Pickup A colleague s phone is ringing You want to intercept the call on your own telephone em Press the MENU key Press OK under Pickup 2555 Enter the number of the telephone which incoming call you want Y to intercept 16 02C110500C web Using the extended feature functions Enquiry call Enquiry call AS Brokering 2nd conv 2nd conv 2nd conv You B are conversing with one party A and wish to make a brief call to another party C while holding the existing connection AB Press OK under Enquiry call Enter the number for the enquiry party C Hint During an enquiry call you can m switch back and forth between the parties Brokering m cancel the enquiry call m transfer the call AB to AC m set up a conference After initiating an enquiry call BC you can return to the first caller without ending the enquiry call connection Afterwards you can switch back and forth between the first call and the enquiry call as often as desired brokering Proceed from the first call Press OK under 2nd conv first call is on hold Press OK under 2nd conv second call is on hold Press OK under 2nd conv
20. not possible to dial a number with the web server if the phone is not idle Note The administrator has the possibility to modify user settings emesis Te en be eee ot yer pee ee layed baon There puaran crai be ete Eii paT L ers m hanb appre PG i dii t aie ATT Ban race po Cer vermet PaA LI Bulot er PE Bed 2 Maer pree erriei Sel ee oe Meee Frim 71 44 i o Emi eoel ol i paj har dcr Ea ta 2 C Faye BRF mehr 38 02C110500C web Installation Package contents LAN Cable Terminal Handset Handset connecting Label sheet cable Power supply if your Swissvoice IP telephone is not LAN powered User Manual IP15 IP20 i gt It is also possible to connect a PC to the PC switch of the telephone if your telephone has one For that you need an additional LAN connecting cable not included in the package 02C110500C web 39 Installation Connecting handset and telephone After you have unpacked the terminal connect the handset first by inserting the straight end of the spiral connecting cable into the small socket on the base of the telephone By gently pulling check that the cable connector is in place Insert the other end of the cable into the handset 2 Note You have the possibility to connect a headset instead of the handset Now connect the telephone by inserting the connector on the LAN connecting cable into the soc
21. on keys choose on or off Confirm with OK Note In headset mode the hook switch is not functional To answer or to dial you need to press on the Loudspeaker key 02C110500C web User settings Password Reset Password OK GS i OK CS gt Reset _ k gt OK 02C110500C web To change the password press OK under Password Enter the old password by default 0000 and confirm with OK Enter the new password a first time and confirm with OK Enter the new password again and confirm with OK to save the new password Note If you forget your password please contact your System Manager In the configuration mode press OK under Reset Enter the password and confirm with OK The telephone is reset to factory settings for more details please see chapter Factory settings page 22 27 Admin settings The following elements can be configured by the administrator m DHCP use m Telephone IP address and subnet mask m DNS server m Gateway IP address m VLAN a TOS m Call agent IP address and port number m Tone table m Password Each parameter can be configured locally or through the web server With the latter when there is no DHCP server the telephone s and the gateway s IP address must first be configured locally on the telephone This chapter is intended for administration use only As a user you should not have to configure the following parame
22. ry you can switch from upper ESES cases to lower cases to digits and back by pressing the alpha key By default only the first character of each word is upper case You can delete characters with the DEL Key Confirm your entry with OK Enter the number of the new entry Confirm with OK Note You do not have the possibility to modify entries in the common directory You can add any number from the call or redial lists by selecting the number pressing the MENU key until Save number appears and confirming with OK Search and scroll in the phonebook To search for and to modify an existing entry there are several possibilities In the Phonebook Menu select Scroll with OK Select All Common or Private with the MENU key Scroll to the searched entry with the navigation keys Alternatively Search WE In the Phonebook Menu select Search with OK The caption Name dialling can be overwritten 02C110500C web 35 Phonebook and memory keys Modify an entry in the phonebook Change Memory keys lt repeat gt Memory keys oes Change N _ OK 36 Search for the entry you want to modify see p 35 Press MENU and select Change with OK You can overwrite the text entry Confirm the new text entry with OK You can overwrite the number Confirm the new number with OK Ten memory keys are available Memory
23. s Press OK under Change lt repeat gt Press the MENU key repeatedly until GW IP address appears Change WS 192 209 168 000 GS 1 Enter the correct Gateway IP Address OK CS Press OK to confirm To change the Gateway IP Address press OK under Change Note If you do not know the Gateway IP address please contact the System Manager VLAN lt repeat gt Change Press the MENU key repeatedly until QoS appears Press OK S under Change Change i N To change the VLAN setting press OK under Change Choose the correct setting with the Function key Confirm with OK a OK If Yes was selected enter a value for the VLAN priority 0 to 7 e AN and confirm with OK Enter the VLAN ID 0 to 4095 and confirm with OK 02C110500C web 31 Admin settings TOS lt repeat gt Change Press the MENU key repeatedly until QoS appears Press OK under Change lt repeat gt ven Press the MENU key repeatedly until TOS appears Change N E To change the TOS setting press OK under Change SK Choose the correct setting with the Function key Confirm with OK OK a If On was selected enter a value for TOS 0 to 255 and omc t gt 0 a confirm with OK Call agent IP address g a cane Press the MENU key repeatedly until Call agent appears Press fe SN OK under Change lt repeat gt Press the MENU
24. s not correspond to the timezone where you live select the correct timezone with the navigation keys Press OK to save If your region is on daylight saving time select Yes with the navigation keys Press OK to save Note These two parameters are only used if time is given by the network SNTP Date and date format lt long gt lt repeat gt Display Press the MENU key long to enter the configuration mode Press SN the MENU key repeatedly until Display appears Press OK under Display Press OK under Date Select your preferred date format with the navigation keys for example DD MMM YY for a 19 Dec 00 date format Press OK to save If necessary edit the correct date Regardless of the date format chosen months are entered as digits example 12 for December Press OK to save 24 02C110500C web User settings Time and time format lt long gt lt repeat gt Display Press the MENU key long to enter the configuration mode Press BO the MENU key repeatedly until Display appears Press OK under Display Press OK under Time Select your preferred time format with the navigation keys for example AM PM for a 12 hour display Press OK to save If necessary edit the correct time If you select the AM PM time format you can choose AM or PM with the navigation keys SN m SN gt Press OK to save Editing text display in idle state The text di
25. s the names and numbers of the last 30 answered and the last 30 unanswered calls in the call list An i in the lower right hand corner indicates new calls You can check these names and numbers and use this list to call back the corresponding contacts For every call the number the name if included in the Phonebook the date and time of the call are available To make a call from the list or to delete call data Press the i key Press OK under Call list Scroll with the MENU key to choose between Unans calls Unanswered calls and Anws calls Answered calls Press OK under the selected item Scroll with the Function key to select the desired caller Press i to check additional information date and time of the call Press OK under Call to confirm a call or Press the MENU key repeatedly to either save or delete the current number Dialling with the headset A headset can be used instead of the handset The headset function has to be activated in the menu User parameters see p 24 m To activate a call Dial the number Press the Loudspeaker key m To end a call Press the Loudspeaker key m To answer a call Press the loudspeaker key 02C110500C web Incoming calls Display of caller s name Jones M When someone calls you the number or the name is received and displayed CLIP The name appears in the display if this number is stored with the name in the
26. sh Headset Off Idle text Internal number if provided by call agent otherwise Free text Memory keys Empty Private phonebook Empty Admin settings Admin password 0000 Call manager IP address 172 16 4 190 Gateway IP address 0 0 0 0 DNS server IP address 0 0 0 0 IP address 172 16 4 109 Subnet mask 255 255 010 DHCP On VLAN Off TOS Off Functions Call waiting On Do not disturb Off Web server Web server user login user Web server user password user Web server admin login admin Web server admin password admin FTP server IP address 172 16 1 181 Web server FTP login ftp_boot Web server FTP password ftp_boot 22 02C110500C web Setting the display language lt long gt lt repeat gt Press the MENU key long Press the MENU key repeatedly until Language appears Note If the display is in a foreign language look for a word beginning with Language Press OK under Language S Select the required language by scrolling with the navigation keys Press OK to save and press the END key to quit 02C110500C web 23 User settings Depending on your needs you may want to personalize some features available on your Swissvoice IP telephone Timezone lt long gt lt repeat gt Display Press the MENU key long to enter the configuration mode WS x Press the MENU key repeatedly until Display appears Press OK under Display Press OK under Timezone If the timezone displayed doe
27. splay can be used to display your name your external number your internal number or any free text up to 16 characters The default value is either the free text or the internal number when provided by the Call agent In the configuration mode Display Idle text OK N gt Press OK under Display and then under Idle text Press OK under Change lt repeat gt OK Press the MENU key repeatedly to select the type of idle text CSS i you wish to use Validate with OK 02C110500C web 25 User settings Adjusting the contrast Contrast In the configuration mode Press OK under Contrast Select the desired value with the navigation keys Confirm the selection by pressing OK Setting the ringing parameters Ring lt gt Headset 26 In the configuration mode Press OK under Ring Use the MENU key to choose between External External call ringing settings and Internal Internal call ringing settings The current melody is being played Select one of the melodies with the navigation keys Confirm the selection by pressing OK Proceed likewise for the Rate and for the Volume Swissvoice IP telephones give you the possibility to connect and use a headset instead of the handset To enjoy this feature you need to first parameter the correct setting for a headset use In the configuration mode press OK under Headset With the navigati
28. ss OK under DoNotDisturb Select On or Off with the Function key and confirm with OK Your Swissvoice IP telephones give you notification messages from any centralized voice mail system and allow you to consult your messages easily If you have new messages an i will appear on the bottom right of the screen and the LED will be permanently lit To access to your new voice mails click the i key until Voice mail appears Press OK under Voice mail Follow the vocal instructions Note You can access the Voice mail menu to modify your absence message for example even if you do not have new messages Press the MENU key until Voice mail is displayed Press OK under Voice mail Follow the vocal instructions 02C110500C web Telephone configuration This section is about user defined settings and operating modes to make your Swissvoice IP telephone even easier to use It provides easy to follow instructions and eliminates the need for you to remember access codes or operating sequences Points to remember when configuring your telephone Configuring is an integral part of the operating concept before you start configuring read the chapter The menu system at the beginning of these operating instructions The receiver While configuring your Swissvoice IP telephone it is advisable to keep the receiver on hook If you lift the handset during configuration the configuration sequence will
29. ters lt repeat gt Press the MENU key repeatedly until Admin settings appears eae Press the i key repeatedly to check the current admin O N 5 parameters If one or several parameters in the display are not correct press OK under Change NNE E Enter the correct password by default 0000 Validate with OK lt repeat gt To modify the following parameters press the MENU key repeatedly until you find it Note To enforce the changes in this chapter you must press on the END key If one of the parameters has been modified the following display will appear Reboot in progress After the telephone boots the LED blinks three times while connecting to the call agent 28 02C110500C web Admin settings DHCP By default the DHCP is activated If a DHCP server is available on the network the telephone s IP address will be automatically attributed lt repeat gt Change TWE Press the MENU key repeatedly until TCP IP appears Press OK under Change The DHOP setting is displayed Yes or No If it is necessary to change it press OK under Change Choose the correct setting with the navigation keys Validate with OK Telephone IP address lt repeat gt Change N R IP Address 172 106 002 129 OK 02C110500C web Press the MENU key repeatedly until TCP IP appears Press OK under Change Press the MENU key repeatedly until IP address appears To ch
30. the Swissvoice IP telephones All items are protected by a login and a password by default admin admin Using a web browser is the most convenient way to import export and manage any user s phonebook as well as the network s common phonebook File import and export are done following the CSV format with semi colons as separators with the following headings name number When the phonebook is edited in both the phone and the web server priority is given to the phone Also it is not possible to dial a number with the web server if the phone is not idle The nan irea prere of oer paces ane piei Lah These ACS acd et TT ews ers HELI r reeta Frera mra EH Seren ere Aiara P l T Trine Erima PME ear CSP vernon Peed Q 1 21 Bipi Tooke GGvernmse Gai ied z ee F aimn 177 WG iii a i an hi eS es Ga Procol ale irap N 02C110500C web 37 Configuration through a web browser User settings You have the possibility to configure most local parameters of your Swissvoice IP telephone through a web browser All items are protected by a login and a password by default user user Using a web browser is the most convenient way to import export and manage your Phonebook File import and export are done following the CSV format with semi colons as separators with the following headings name number When the phonebook is edited in both the phone and the web server priority is given to the phone Also it is
31. umber please contact the System Manager Tone table Depending on where you live Europe or United States you will need to select the adequate tone table for your Swissvoice telephone lt repeat gt Press the MENU key repeatedly until Tone table appears Change To change the tone table setting press OK under Change Choose the correct setting Europe or United States with the j Function key Validate with OK p 02C110500C web 33 Admin settings Password lt repeat gt Press the MENU key repeatedly until Password appears Password as To change the password press OK under Password Enter the old password by default 0000 and confirm with OK Enter the new password a first time and confirm with OK Enter the new password again and confirm with OK to save the new password Timezone Date and Time Administrator please see the User settings chapter to get details on the configuration of the timezone the date and the time 34 02C110500C web Phonebook and memory keys Swissvoice IP telephones can store up to 400 names and numbers in the common directory as well as 100 in the private directory The Phonebook is your own private electronic directory Press MENU repeatedly until Phonebook appears Phonebook OK Press OK under Phonebook Press OK under New to advance to the next free card Enter the name of the new ent
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