PAC EasiNet Residential User Guide
Contents
1. Py E as Net Installer Stanley Security Solutions System Options NV The System Options screen may be opened either by slagg ptions in the Tools menu or by clicking on Set System Options in the Welcome Screen System Options Wiegand 2601 Format 7 os days Event Archiving Alarm Responses Stanley Security Solutions Access Categories Staff Extra Details mimunication Protection Password Alarms Details Q System Settings 5 General Card Format PAS Prom Reader D ackup di ryt C PAC EasiNet Residential Database Backup Browse Mag Stripe eminder interval 0 2200 Settings WO V System Settings Here you can set up the backup reminder interval default 7 days This feature causes a reminder to be displayed at login if a backup has not been performed within the prescribed period Card Format This screen contains the magstripe and Wiegand card format set up utility For instructions on how to use this utility refer to the Help files in EasiNet Residential PAC Training EasiNet Residential User manual Issue 2 7 Event Archiving In order to prevent the EasiNet Residential database from becoming too large over a period of time by default all events older than 120 days are deleted If this is not satisfactory an Archive utility is available which enables you to set the frequency of automated event archiving determine the archive file size and t2. Description Controller Update H te Cancel Block 1 controller Block 1 controller Block 2 controller Block 2 controller Block 2 controller_Door_1 Block 2 contraller_Door_2 a Block 3 controller_Door_1 Block 3 controller E Block 3 controller_Door_2 Block 3 controller gt Block 4 controller _Door_1 Block 4 controller a Block 4 controller_Door_2 Block 4 controller Details Access Configuration Auxiliary 10 l Front Door Block 1 controller_Door_1 Oi None bd Description Door Profile 0 Normal default Installer Count 8 Limit 100 option has been ticked in the Flats set later PAC Training EasiNet Residential User manual Issue 2 10 Staff Staff members may or may not be residents in the blocks administered by EasiNet Residential however they are granted access to one or more blocks as their job requires A photo ID utility is available and identity cards may be designed and printed if required It is necessary for all Operators to be a Staff member Select the Staff tab on the Navigator bar and click on the New button Enter the relevant data into the Details tab If the Photo ID or ID card printing facility is to be used make sure that you enter a Category for each keyholder Omitting to do this will result in failure to print a card Note Each card design is associated with a Category Thus if a keyholder d
3. Add to favourites gt Keyholder List Keyholders D Last Area Accessed gt Modems gt Offline Controllers S Operators week Holiday Time Mode Profiles i Update New oa Delete Customized Rennrts Shar gt om Ready 22 the list of Reports th Note that you can access the Favourites list from any screen in SecureNet Favourite reports manager Return to the Manage Favourites option 5 ae in the Reports tab in the top tool bar The o reports that you selected will be listed as IF shown gt Event Alarm History ee Access Histor ho Dead Revs H Offline Controllers Each report can now be dragged into one of your folders Click the Save button when finished Discard changes Favourite reports manage _ El Access reports bo oh Access History Your Reports should now appear as shown E a ve ae ict aim me opposite Event Al tory Ha Offline Controllers Click the Save button when finished Senica Help Manage favourites fe y c a Ei A E TONED arms Backup Foraive Refresh Access reports Events Custom Report Manager Alarm Reports gt Access History Custom reports gt Type gt Navigator Shortcuts F Saved reports Refresh reports explorer and menu E Standard gt 17 Week Average De gt 17 Week Average Su gt PAC 2100 2200 Contr PAC 202 512 Controlle PAC 202 512 Controll gt Access Groups
4. be displayed quickly at any time PAC Training EasiNet Residential User manual Issue 2 17 Using the Filter The Filter can be turned on off by clicking the Filter button Different templates can be configured by clicking ADD assigning a Name and applying a colour optional In the Category tab you select the items that you wish to include in the Event Log display The Identity tab enables you to narrow the range of displayed items even further 1 e a single person door etc The Time tab enables you to restrict the filter to a specified date time window The selected items will be a highlighted in the display PAC EasiNet Residential File view Tools Reports Help Back T Explorer Navigator Shortcuts Reports bloc g Staff R Operator pe Time Profile yHoliday Profile rs Access J Hardware A Door f B x Events Backup Wizard System Summary Time Profile list x Event Log Viewer x ay F Filter Report Refresh undock Highlight Category Identity Time a Rules Filter Name i d ACCESS alarms Description Category is Authorised Denied 4 Sequence Delete Clone 4 lt 0 19 07 2010 12 03 23 Audit Burns Monty Keyholder Burns Monty modified by Installer on PCS Showing 103 eventis Filtered Controller Time Category Origina
5. click on the Reports tab in the Moa Explorer navigator bar eports E Standard i Block Area information i a Channels i Controller Barcode i c Controllers L Dead Keys Door Controller Summary Doors Events 2 Flat Access Holiday Profiles Keep Line Alive 5 Modems iD Operators 5 Staff Key Expiry 5 Staff Status 5 Staff Summary i amp Tenant Status fl Block Flat Access History Last Block Flat Accessed 2 Staff Access 5 Staff Images 5 Tenant Access 53 Excessive Key Use By Block i D Excessive Key Use By Door i1 Customized Reports Shared i1 Customized Reports Private Look at the list of default report templates and locate the one that will provide the information that you require Clicking on the required report option opens up a query screen ly Events Cr a kt obrime Period od of Time Period ent category Byent type eyholder category End of search period Set up a query by clicking on the relevant available options left hand column and moving them to the right hand column usi the move buttons Start of search period Keyholder last name Date Time Format Keyholder First name Keyholder title Door Area Key Seek Events Alarms Ba ey A amp Pe p Wizard Stanley Security Solutions Set System Options Easikey reader support IF Keys 1720000 E Operators Dg 2 200 a Dialup Channels 2 50 Direct Channels 0
6. d53 ch this system 4 31 03 2008 11 49 17 System 43f0 4580 87f iagerprint does not match this system sh 31 03 2008 11 49 17 System F802 1162 d53 brint oes not match this system ss 31 03 2008 11 49 17 System 43f0 4580 87F q d ot match this system se 31 03 2008 11 49 17 System F802 1162 d53 es not match this system es 31 03 2008 11 49 17 System 43f0 4580 87f print does not match this system se 31 03 2008 11 49 17 System F802 1162 d53 y Fingerprint does not match this system SP 31 03 2008 11 49 17 System 43f0 4580 87F fingerprint does not match this system sp 31 03 2008 11 49 17 System 3632 d201 9F7 cen gerprint does not match this system g 31 03 2008 11 49 17 System f802 1162 483 se key Fingerprint does not match this system cs 31 03 2008 11 49 17 System 43F0 4580 8 lice y fingerprint does not match this system sh 31 03 2008 11 49 17 System 3632 d20 The se key Fingerprint does not match this system oe 31 03 2008 11 49 18 System F802 1 e license key Fingerprint does not match this system ae 31 03 2008 11 49 18 System F802 11 license key Fingerprint does not match this system sr 31 03 2008 11 49 18 System FB 162 d he license key Fingerprint does not match this system s 31 03 2008 11 49 18 System The license key fingerprint does not match this system ep 31 03 2008 11 49 18 System F802 1 62 d53 The license key fingerprint does not match this system oh 31 03 2008 11 49 18 System FO 4560 87F The license key fingerprint does not match this system 2 31 03 2008 1
7. gt Access History gt Area Authorisation gt Areas gt Area Usage gt Attendance gt Keyholder Categories gt Channels gt Channels PAC500 Controller Barcode gt Controllers Dead Keys gt Door Controller Summ gt Doors Event Alarm History gt Events gt Excessive Key Use gt Guest Authorisation Now click on the Reports LLD toolbar NS and select the F eoititeion to reveal ave copied to the Favourites folder XS gt Holiday Profiles gt Key Expiry gt Keyholder Authorisatic gt Keyholder Images gt Keyholder List Keyholders Last Area Accessed Modems a Operators Week Holiday Time Mode Profiles F Customized Rennrts Shar Y Update New X Delete lt i j g P bate f Ready PAC Training EasiNet Residential User manual Issue 2 23 Event Archiving Old events must be removed from the event log so that it does not become too large You can delete old events or save them in an archive You can choose to do this either automatically or manually The Event Archiving utility enables you to specify how you wish EasiNet Residential to manage Events It is accessed via the Organisation Options screen but it is only displayed if you have suitable Operator privileges Delete all events Do not archive gt aT System Settings j Card Format Events Select the D ILSCATF d All Events Do no t Discard All Events Do not s
8. if the operator has been given sufficient privileges to view either of these screens in their template The Alarm Viewer tab determines the behaviour of the Alarms when the operator is logged on Spy Back Navigator shortcuts ra gt Block amp Staff ra Operator 3 Time amp Mode Profile y Holiday Profile a Access Group fj Hardware Door Ready PAC EasiNet Residential File Edit View Tools Reports Help Explorer iste New De EI lat Os ES A ey Seek Views Events Alarms Backup Wizard Refresh glist x EventLog x Details Privileges Login Options Alarms Operator Privileges no Privileges 0 Template Privilege Level ur level is 108 Installer 100 Stanley Security Solution No Privileges 0 Concierge Staff 401 System Administrator Can perform system tasks such as Backup File Import Event Archive etc Installer Stanley Security Solutions Count 2 Limit 10 Log into the main application Log directly into Event Log Viewer or Alarm viewer depending on privilege Details Privileges Login Opti Alarm Viewer Options IV Pop up window when alarms are activated Disable alarm sounds PAC Training EasiNet Residential User manual Issue 2 20 Running Reports PAC EasiNet Residential File view Tools Reports Help x Fia To run a report
9. occur It may be accessed by clicking on the Event button in the top toolbar from the Shortcuts tab in Navigator bar or from the Tools tab in the top toolbar The Event log only stores the most recent 1000 events so to view earlier events you will need to run a Report Cek PAC EasiNet Residential File View Tools Reports Help 0 Q oe S Back Explorer Events B ckup Wizard Navigator Shortcuts Reports System ummary TIWe Profile list x Went Log Viewer x Block D Play ji Pause controller Time EB Universal Time Filter Report Refresh Undack g Staff Controller Time Category Originator Source Description 4 Sy operator P 31 03 2008 11 49 14 System 3632 d201 9f7 The license key fingerprint does not match this system Lu aii i 31 03 2008 11 49 14 System f802 1162 d53 The license key fingerprint does not match this w naa al 31 03 2008 11 49 14 System 43F0 4580 87F The license key fingerprint does not match this H Harda a 31 03 2008 11 49 14 System 3632 d201 9F7 The license key fingerprint does not match f a Door 31 03 2008 11 49 14 System 48b2 09c3 b3a The license key fingerprint does namate is system 2 31 03 2008 11 49 14 System f802 1162 d53 thi em sh 31 03 2008 11 49 14 System 43f0 4580 87F not match ystem g 31 03 2008 11 49 14 System 3632 d201 9F7 atch this system sp 31 03 2008 11 49 14 System 48b2 09c3 b3a match this system 2 31 03 2008 11 49 17 System F802 1162
10. 1 49 19 System 1162 d53 The license key fingerprint does not match this system 31 03 2008 11 49 20 System 02 1162 d53 The license key fingerprint does not match this system gt se 31 03 2008 11 49 20 System 802 1162 d53 The license key fingerprint does not match this system 4 A gt Showing 101 event s Ready Installer 1 Play will enable the log to continually updat gas events arrive 2 Pause will stop new events from veina Py yed Note that when Play is selected once more the last 1000 events will be displayed once again amp 3 When Controller time is select E displayed with the events will be the time that is local to the controller When Universal Hime Wd ted the time displayed with the events will be that at the EasiNet Residential host PC Server 4 The Filter enables you tole events from the screen that do not concern you simplifying the viewing of events Note with the filter t ned on the log will still only hold the last 1000 events it will simply not display them all 5 Clicking the Report button will produce the Event log in a format such that it may be printed or exported to another application i e PDF XLS etc The report content can be filtered using the filter utility 6 The Refresh button provides a manual refresh of the screen should the PC be busy performing other operations 7 When the Event Log is undocked you can re size it to your own preferences It can also minimised so that it may
11. 12 03 23 Audit Burns Monty Installer Keyholder Burns Monty modified by Installer om FC3 gt BUMDES Need Burns Monty Boot Catto 4 r Showing 103 eventis Filtered Ready Installer 555E PAC Training EasiNet Residential User manual Issue 2 18 Adding an Operator From EasiNet Residential Version V3 4 n onwards Operator privileges are assigned by applying a template to each operator The default installation includes a number of pre configured Operator templates You may opt to use these or you may re configure these templates or you may create a completely new template Note EasiNet Residential Versions prior to V3 4 n did not have the option to create new templates You have to choose from a list of pre defined templates PAC EasiNet Residential File Edit view GES Reports Help Bees Set log E E JE A ly Fors System Alarms Key Seek Views Events Alarms Backup Wizard Reie To re configure or create a new T template click on the Operator i Fo ee Privilege Templates option in the Tools zm list vanced Staff Search Ctrl F Change Passwor ccess Group art Wizard re rade License Operator je Templates Manage Controller Firmware d Options m Operator Privileges Template Privilege Level jerge Staff 40 x Installer Stanley Security Solutions Count 2 Limit 10 Select the template that you wish to edit or clic
12. 50 onorafter 26 02 2007 on or before 26 02 2007 is Controller Time Events Q N Start of Time Period End of Time Period Event categor The options can be further tuned by left Start of search period clicking on an item in the right hand FSGS End of search period Keyholder last name i column 7 Keyholder First name Event type Keyholder initials Keyholder title Door Area It is possible to Save a report template This may be useful for reports that need to be run at regular intervals ave PAC Training EasiNet Residential User manual Issue 2 on or after 26 02 2007 on or before 26 02 2007 is Controller Time Cancel 21 Managing your Favourites folder in Reports To enable rapid selection of Reports commonly used templates can be moved to a Favourites folder You can simply add your Favourite reports to the list or you can organise them into further sub folders For example you could have one folder named Access Reports another Alarm Reports etc PAC EasiNet Residential File View Tools Reports Help To create the sub folders QL Bacl javigator Shortcuts Reports Standard gt Block Area information Select the Manage Favourites option in the Reports tab in the top tool bar Create new folders by clicking the New Folder button These can be re named in the same manner as any folder in
13. Flat Flats are defined within Blocks Each Flat will contain one or more Tenants Key A key is a token fob or card that when presented to some form of reading me unlock the door The key must be valid 1 e known to the system allow access to the Flat s ard not presented outside a permitted time profile Staff Staff members in EasiNet Residential are granted access to a yn S locks These people would typically be caretakers carers maintenance engineers etc Staf rs are not automatically made to be Tenants they must if required be set up as a Tenant in a separately All operators in EasiNet Residential must be a Staff member Reader A reader sends a key code to a controller when a key is to it If the key 1s valid an unlock door signal is sent to the door lock Time Profile A time profile can be applied to either a d ys controller relay output When a time profile is applied to a door that door will in unlocked during the time profile period When applied to an output that output will c tates during the specified time period oliday profile is set up to cover December A Holiday Profile over rides a time profile Thuy t door will not unlock on those dates 25 26th and is then applied to a door time p Door Channel A door channel is the oa between a door and a controller The PAC 202 512 door controller has two door chann ng control of two doors Each door channel may have two readers in and out if PAC Key
14. Microsoft Explorer Click the Save button when finished X N yY V Right click on the Wes ed Report and select the Add To Favourites option Repeat this for each Report that you wish to include in your Favourites folders PAC Training EasiNet Residential User manual Issue 2 a es 1s formad If Explorer Key Seek Events Alarms Backup Wizard Favourite reports manager Ld LJ Access reports iJ Alata Reports Discard change PAC SecureNet PRERELEASE File Edit Yiew Tools Reports Help Elala y a ee ee os ieee a Se st a 5 RNF Back Fornard Explorer Updste Mew Delete Cancel Key Seek views Events Alarms Backup Foraive Refresh SSE System Summary amp Time amp Mode Profile list amp x Event Log X DA Names A escription i O Office Staff 9 17 30 Mon fri weekly Navigator Shortcuts Reports El Standard a 2 17 Week Average De gt 17 Week Average Su gt PAC 2100 2200 Contr gt PAC 202 512 Controlle D PAC 202 512 Controll gt Access Groups gt Access History gt Area Authorisation gt Areas gt Area Usage gt Attendance Keyholder Categories gt Channels gt Channels PAC500 gt Controller Barcode gt Controllers Dead Keys gt Door Controller Summ gt Doors gt Event Alarm History Open report Events Open report in new tab Open report in new window
15. P r Easi readers are used and a Request to Exit switch connected to it Q Door A door allows or roped in and out of a block Doors may have a reader on each side to allow access to be control oth in and out directions Alternatively a Request to Exit switch may be employed that alloyiyanyone to leave the area PC Channel A P iG is aconnection between a controller and a PC This may be a hardwire connection direct to USB port a dialup connection or a network LAN connection Controller A controller determines the lock operation for each door lock release being dependent on the key code received from a reader or on the action of a Request to Exit switch The type of door controller determines how many doors it can control e g the PAC 512 can control 2 doors with up to 4 readers Operator Each person logs into the EasiNet Residential application as an Operator Each Operator may be assigned differing privileges to prevent them for performing actions which are outside of their sphere of responsibility All Operators must be set up as Staff members PAC Training EasiNet Residential User manual Issue 2 2 Access Control Flow Chart The flow chart below illustrates how EasiNet Residential controls access The numbers on each step provide a logical approach to setting up a system although in practice the installation company would normally have performed steps to 4 as a minimum A channel is a single communication
16. PAC EasiNet Residential User Guide PAC A Stanley Security Products Business 1 Park Gate Close Bredbury Stockport Cheshire SK6 2SZ UK T 44 0 161 406 3400 F 44 0 161 430 8658 Security Products www stanleysecurityproducts co uk Part No 14511 Issue 2 Contents Introduction Help files Definition of terms Access control flow chart Software Introduction System summary screen System options System Setup Step 1 Blocks Step 2 Flats Wizard Doors Staff Configuring a Dialup Connection Setting up a schedule Dialling a Block Asterisk indication Password reset C Troubleshooting The Event Log C Using the filter Adding an Operator Running Repor WS Managing you fa es in Reports Event ach PAC Training EasiNet Residential User manual Issue 2 12 13 13 14 14 17 18 19 21 22 24 Introduction The configuration guides contained in this manual are intended as short form guides for daily use This manual is not intended as a substitute for the Help files that are available in EasiNet Residential but rather it is intended to complement these files and should be used in conjunction with the EasiNet Residential Wizard and on screen Help guides The screen shots are included as an aid to finding items on the screen and are intended to be used whilst having the EasiNet Residential screens open Help Files To display context sensitive help info
17. ave save option O ma archive to Fl eo nines Default KQ Re Sactirehet Event arch 4 s 7 Access Keep archives Year s With Automatic Archive selected every Guston Label AA Le evening Events older than the number of L eer Alarms ils days set here will be deleted ia C Manual Arde a Prompt to delete when the log reache iona Events With Manual Archive selected when the lt lt Aa number of events set by the slider is reached at logon the user is prompted to E A delete events greater than that number If O E ee Teo the user selects No then a prompt repeats at next login Automatic Archive The Don t delete if less than setting determines the minimum number of Events that will be retained These Events will never be deleted archived until their XK number exceeds the value set here cC e Discard All Events Do not save Archive old Events EE 4 rgamsation Options ence ee O fees coe Select the Archive to File PA et Proximity Reader the path to the archive ee Wiegand 260 Forma Archive to File Event 4rchiving Pam ReaPonges Default archive location C PAC SecureNet Event Archive Browse With Automatic Archiv ed every a Boor erties aster fr Year evening Events old the number of ceva days set here will be ar hived Raa sans C Manualsfchive Prompt to archive when the log reaches ini g 4 Events With Manual Archive selected when the enn number of events set by t
18. be applied if the card print utility is being used You c ew categories Staff Extra Details From this tab you are able to create title Staff Extra Information fields which will appear in the Staff screen Alarms From here you are able to test and chang i fum sound and specify the duration of the alarm sound The Details tab enables you to d the events that will generate and alarm PAC Training EasiNet Residential User manual Issue 2 8 System Set up The following pages provide step by step instructions on how to perform the primary operations for setting up the access control functions in EasiNet Residential Step 1 Blocks A Block is any area that is accessed through a controlled door Select the Block option in the Navigator bar Enter a suitable Name for the block Click on the Add button Parent Block is an optional setting This entry would normally be used when you need to control access to a number of floors within a block 1 e create a Block named Block 1 Floor 1 and make this the parent to all other floors in that block e g Block I Floor 2 etc Later as you add flats to each block occupants of each flat will automatically be granted access to the parent block 1 e Block 1 Floor 1 in addition to their own block Block 1 Floor 2 Step 2 Flats Select Block in the Navigator bar Highlight the Block to which you wish to add the new flat Select New and Create New Flat In the D
19. ction A Reset Password option is available in the Hardware menu at the top of the Hardware screen This utility is intended as an engineer service tool and should not be used by any other EasiNet Residential Operator Initiating a Password reset will result in loss of communication with all dial up door controllers until each controller has been physically reset by an engineer Troubleshooting o There are a number of reasons why EasiNet Residential may not be able to dial u particular site Some common causes are listed below Note To perform some of the followang tests you will need to have suitable Operator Privileges assigned For all modems Q e The door controller and or modem has lost powe For landline PSTN modems e The modem has been eo the wall socket For GSM modems e Ifa Pay As You Go SIM is use Sa is no credit on the SIM card so the SIM has expired QY e The aerial has been damage andalised e The signal strength is va Fringe coverage In the case of a GSM modem the sottowin Z may be used to isolate the cause of the problem 2 Dialhack Layout one number 0870 123456 oni eOUk mins W Dialup Schedule Call the Block using a desk phone Jh of the Block can be found in the Dial Hardware screen in EasiNe Side 1 Hew d Delete NS Installer Stanley Security Solutions Count 1 Limit 1 1 If the connection is good then you will hear a high pitched squeal
20. e Phone Number 0870 111 2345 Interval in days Q ys 180 Dial back to PC Update New Cancel Installer Count 6 Select any Dialback Events that you weg vish to initiate a dialback connection If using a GSM modem with a AOD Go SIM card at the door controller enable the Keep Line Alive option and enter a phone ae e controller to dial in order to keep the account live 1 e Vodafone speaking clock 123 V Click the Update button Note If a Easikey at controller is used dialback is not available and therefore the dialback tab will not be displayed PAC Training EasiNet Residential User manual Issue 2 12 Dialling a Block From the Blocks screen right click on the Block that you wish to connect to and select the Dial Now option This reveals the pop up window shown opposite Communications should be established soon afterwards The progress is indicated like so The connection will be maintained either for the period that was set in Connect Timeout box or until all updates have been completed or until the connection is manually terminated Manual termination is performed by clicking on the Hang Up button Or if this window has been closed right click on the Block and click the Hang up option Asterisk indication When using a dialup connection whenever a change is made to a Block 1 e adding deleting a token the change will not be effective until the block
21. e dial a controller to either instigate a download of new tokens or upload a controller event log in order to produce a report on user or controller activity Setting up a Schedule From the Hardware screen select the door controller that you wish to edit Select the Dialup tab and enter the PSTN number of the modem that is connected to the door controller Select the modem that is to be used by the administration PC You may alter the connection time set up a dialup schedule Click the Add button A Dialback tab will now have appeared If you wish to use dialback select this tab and Enable Dialback Select the modem s on the administration PC to which the door controller will connect in the event of a dialback The Threshold level is the of memory usage on the door controller that will initiate a xX dialback C Details Dialup Phone number Bene nedule Weeks Days Hours Te Se ie oe ali m Connect Timeout mins 5 Minutes Use any available modem Use the following modems Ba rah SPC PCTEL 2304WT 92 MDC Modem A Add hew Delete Cancel TF Installer Count 6 J i Details Dialup Dialb you Iv Enable Dialback Dialback Events Di Controller Source comms Failed a O Emergency override on Door forced Door left open p LJRTE button held a Clear All Select All keep e Aliv
22. e Staff i PAC EasiNet Residential File Edit view Tools Reports Help Back Navigator shortcuts ral 2 Block amp Staff W Oper Operst Holiday Profile E Access Group Hardware B Door 7v Add New Ready DAAA oO j Explorer Add Hew g oO ator ep Time amp Mode Profile 5 8 8 Je D Ey a Cancel Key Seek Views Events Alarms Backup Wizard Refresh System Summary Operator list amp x Event Log x Privilege Level Installer 100 ails Privileges Login Options Alarms Login Name Staff Set Password Create New I Expiry date 11 06 200 M Auto Logout Delay mins 10 a4 rt Key login allowed Password expired I Key logit 4 Account disabled Last Login xS Cancel T A Installer Stanley Security Solutions Count 1 Limit 10 Cy e you may enter their name directly by selecting it from the drop down list in the Staff l Otherwise select the Create New button to display the New sqi and follow the Staff set up instruction see Staff Select the Privileges tab and then the Privilege Template button This will reveal a drop down list of operator levels with the associated privileges displayed below Assign a level to the operator an click the Add button The Login options may ed to force an operator onl able to view either the Ev or the Alarm Viewer scr en Note this function will only work
23. e top toolbar then follow the simple on screen instructions Note that it is not possible to create new Blocks or Flats using the Wizard h Welcome to PAC EasiNet Residential If you want help with a task please choose an option below Otherwise close this window to enter the application Add New Tenant Wizard This wizard will help you to add tenants and their keys Remove Tenant Wizard This wizard will help you to remove tenants Move Tenant Wizard This wizard will help you to move tenants to different blocks and flats V Show this form when the application starts Doors PAC EasiNet Residential PRERELEASE File Edit View Tools Reports Help The doors would normally have been configured by the installer however there may be occasions where the user would prefer to re name a door or set a door to allow extra door time for certain residents to enter before an alarm is generated In this case select the Door tab on the Navigator bar and select the door that you wish to set up 0 0 Back F Navigator shortcuts eport re Explorer Use the Details tab to set the door Name Description and if required add a Time Profile Extra Door Time in the Configuration tab determines the extra time that a door may open when the Flat Requires Extra Do he Ready Up ek gt amp Cancel Yiews 3 4 x amp Ki Events Backup Wizard Refresh Door list x
24. etails tab enter the Flat and Floor numbers e Ensure that the correct Block is displayed an the Block Area box O biel Select Add Tenant and enter r Select the Access tab Select the Flat s to which you wish this group of tenants to have access Note that if you have set up Parent Blocks then the parent box will already be checked Click on the Add button PAC Training EasiNet Residential User manual Issue 2 PAC EasiNet Residential List View File Edit View Tools Reports Help o oO m e a T E Back Fonard Explorer Update New Delete Copy Cancel KeySeek Views Events Backup Wizard Refresh Navigator Tools Reports l Blocks amp Areas Flats PAC International oh Block 1 Floor 1 names loorumber o amp UL Block 1 Floor 2 amp Staff Block 1 Floor 3 T Operator E Block 1 Floor 4 e Time Profile amp amp Block 2 Floor 1 A Holiday a Block 2 Floor 2 Mj Hardware B L Block 3 Floor 1 a Door AP Block 3 Floor 2 SP Block 3 Floor 3 Block 4 2200 of Outside Details Name Se Description Parent Block a Cancel tz instaler coun PAC EasiNet Residential List w LE Fie Edit View Block Reports Help 7 E De N N A 3 Fae a y u Oe s fener Update New Delete apy Key Seek View Dial Now HengUp Events Backup Wizard Refresh Cancel are s Reports Blocks amp Areas pS a Block 1 Floor 1 iL Block 1 Flo
25. has been dialled To indicate that an update is outstanding an asterisk is displayed next to each block in the Block list that is affected by the update Dialup Connection i gt Training 2 234 Dialup Progress Not Connected Dialling Call proceeding Successfully connected Connection complete Connected Connected O PAC EasiNet Resid cial Bele H O amp d Refresh Jialup Coni h Block 1 232 Dialup Progress Database update started Please wait Connected 222 Block3 i Block 4 nd gt Show Flats in sub areas Details Notes Name Bl Dialup Tasks Description 142 None Connected Block is up to date Parent Block Dial Activity Block 1 A Block 1 Rear Door ics Block 1 Front Door Last Successful Dialup 09 March 2009 11 40 Last Keep Alive Keep Alive Result Saas aes SS 2 SEE eae Ready joeczy The Stanley Works Block Count 7 PAC Training EasiNet Residential User manual Issue 2 13 Password Reset AS a security measure against an attempted unauthorised access to a dial up door controller by persons using their own PC with EasiNet Residential software installed a password is established between the main administration PC and each PAC door controller Any attempt to communicate with the door controller via any other PC will result in the door controller immediately terminating the conne
26. he period that events are held in archive before they are deleted for data protection purposes For instructions on configuring the Event Archiving utility refer to the section Event Archiving in this manual or refer to the Help files Alarm Responses When acknowledging alarms you can enter a report on the action taken In the Alarm Responses screen you can enter a library of default responses to speed up acknowledgement Menu Item Name set locally during installation Here you may alter your company details The new company name will appear at the top of the Explorer bar replacing the default Stanley Security Solutions label Here you can also turn on support for PAC 2000 Series door controllers This is an iia setting and need only be changed when these controllers are to be administered by EasiNet Residential CHanging the access configuration restricts the number of Blocks that any Tennant or Staff member r to 128 whereas without this setting all Tenants and staff will be granted access to 5000 BlocksafgPAC 512 controllers are used or 2000 Blocks if PAC 202 controllers are used A Access Here you can set all Staff to use Personal Access instead of akeg Broun This is especially helpful when using PAC 2000 Series door controllers Categories Each Staff person can be allotted a category There are defaults Staff and Visitor The category will determine both how a person is identified in the Ny and also which card design e will
27. he slider is a reached at logon the user is prompted to A archive events greater than that number If NENE ene ee te 120 Dayfs the user selects No then a prompt repeats Dont archive if less than i000 Events at next login After the period set here 1 e 1 year every evening events older than 1 year are E x a ea erased from the archive PAC Training EasiNet Residential User manual Issue 2 24
28. ing sound which is the electronic data on the phone line coming from the modem In this case the modem appears to be communicating correctly Contact your installer to check the operation of the door controller Next scheduled dialup at 137 0912011 xl 22 00 00 u Press FS to refresh 2 If the connection is not made then you may hear one of the following voice messages This phone is switched off e Check the site to see if the modem has power and that the aerial 1s still intact You may be able to call a caretaker or you may need to call your installer e Check the signal strength of the modem see Signal strength test fora GSM modem below e Repeat the test the next day before reporting a fault as the GSM Cell may have been down PAC Training EasiNet Residential User manual Issue 2 14 The number you have dialled has not been recognised e Check if there is credit on the SIM by calling the service provider s credit check line The credit check phone number for Vodafone is 08700 778899 You will need the voice number of the SIM to check the credit This is not the number that appears in the EasiNet Residential Dialup tab You may need to contact your installer to obtain this number e Call your installer and ask them to check the SIM card Possibly expired On a new installation possibly an incorrect card has been fitted e Check the signal strength of the modem see Signal strength te
29. k New to create a new template Reserved System Template Name nstalte n il control over all proguct features Description Provide a Name and optional Description Privilege level 100 Navigation Tools Actions al a ale Ke lt l ka In the Navigation tab you set the f J 7 7 z 7 Iv iv Vv iv z a xi x privileges xi x x xI O The Privilege Level ting NY important In cases where erator is permitted to edit op Os this level prevents th editing a template of an op ratOm having a higher level than themselves This in effect prevents them from raising their own level of privileges v M iv iv Iv Vv Vv M xl xt lt lt lt I xI xI lt I civ ca H Operator Privilege Templates BAR Further configuration options are Templates oa Reserved System Template available in the Tools and Actions tabs Menage Name EE Description suli control over all product features Concierge Stal Privilege level 100 alaqa a Iv PAC Training EasiNet Residential User manual Issue 2 19 Select the Operators tab on the Explorer bar Select the New button and type in the Login Name for the operator Check the Key Login Allowed box if required Select the Set Password button and enter the password for the onerator If the person you wish to enter as an Operator is already in th
30. link to one or more door controllers q Occupants of a flat p allocated access to blocks other p n flat Flats are allocated to each DNS Tenants and tokens are bchted to each flat Tokens may be colour coded to aid identification Tenants may also be 7T access to blocks other than their own residence flat N PAC Training EasiNet Residential User manual Issue 2 6 Software Introduction System Summary Screen The Welcome screen can be accessed at any time by selecting the Organisation Name at the top of the menu bar PAC EasiNet Residential 1 Each screen contains a selection of shortcut buttons a on the top tool bar These will vary between screens n sie snmsnney their function may be identified by placing the cursor pointer over a button 2 The Explorer bar is displayed at all times It is used for rapid navigation to a EasiNet Residential screen At the top of this bar are the Tools and Reports tabs Selecting one of these displays an associated Explorer bar 3 Selecting Set System Options opens a configuration screen see below This screen can also be accessed by selecting Tools Options in the top tool bar 4 The usage bars indicate both the maximum number available for any item e g Keys 20 000 and the number that have been used to date gt System Summary 4 Stanley Security Solutions Set System Options stanleysecurityproducts co
31. oes not have a Category the software will not know which card design to use when requested to print a card Select the Keys tab swipe the desk top reader with a token card The details of that key will appear Ensure that the Enabled box is ticked Note Staff may be assigned more than one token card These may be enabled disabled as necessary Select the Block Access tab and check the block s to which that particular staff member may have access Click on the Add button c PAC EasiNet Residential List View File Edit View Staff Tools Reports Help Oa o er ase eee Back Forward Explorer Update New Delete Copy Cancel KeySeek Views Events Backup Wizard Refresh nav Too Reps Tang i Tens PAC International S installer amp Cieszynski Joe Mr Staff Dedie Personal Details Keys Extra Information Bio F van l hto als Ee Capture Clear er ee Cancel Ready Installer Count 2 Drie Weeys Extra Information Block Access Events tt Select All Clear All Ais lock 2 Floor 2 JE SaBlock 3 Floor 1 LJ aiBlock 3 Floor 2 i 1g Block 3 Floor 3 A Block 4 2200 l O4 Block 5 Floor 1 Add fa Cancel Installer Count 2 PAC Training EasiNet Residential User manual Issue 2 lI Configuring a dialup connection An automatic dial schedule can be set up and in addition the user may manually forc
32. or 2 Block 1 Floor 3 EL Block 1 Floor 4 Block 2 Floor 1 i Block 2 Floor 2 E lt Block 3 Floor 1 P Block 3 Floor 2 SP Block 3 Floor 3 E Block 4 2200 o Block 5 Floor 1 Outside Floor Number Floor 1 Rat 1 E Block 5 Floor 1 x a Add Tenant X X r Flat Requires Extra Door Time instaler count 12 Fie Edit View Block Tools Reports Help kd AEE DialNow HangUp Events Backup Wizard Refresh o o E G o a 5 Back komara Explorer Update New Dete Copy al Cancel Key Seek Views Blocks amp Areas A Block 1 Floor 1 Navigator Tools Reports B PAC International L Block 1 Floor 2 L Block 1 Floor 3 amp Block 1 Floor 4 lock 2 Floor 1 Block 2 Floor 2 B Block 3 Floor 1 Block 3 Floor 2 Block 3 Floor 3 Zn Block 4 2200 a Block 5 Floor 1 P Outside Details Access Events lock 5 Fl A Block 1 Floor 1 JBlock 1 Floor 2 JBlock 1 Floor 3 WBlock 1 Floor 4 JBlock 2 Floor 1 JBlock 2 Floor 2 JBlock 3 Floor 1 JBlock 3 Floor 2 Block 3 Floor 3 aM Black 4 2200 Ready instaler coutz Wizard w PAC EasiNet Residential As a quick aid to adding removing or moving tenants EasiNet Residential incorporates a Wizard that takes you step by step through the process FasiNet Residential To launch this utility select the Wizard button in th
33. rea 1 4rea alarm cleared A 19 07 2010 10 46 41 Alarm PC3 Installer Areal 4rea alarm silenced a 19 07 2010 10 46 41 Alarm Restore Entered One Touch Door Controlle Alarm cleared Aa 19 07 2010 10 46 41 Alarm Entered One Touch Door Controlle Alarm acknowledged No comment entered A 19 07 2010 10 46 42 Audit cardsix Installer Operator cardsix modified by Installer on PCS a 19 07 2010 10 49 00 Audit Burns Monty Installer Keyholder Burns Monty modified by Installer on PC3 A 15 07 2010 10 49 12 Audit Burns Monty Installer Keyholder Burns Monty modified by Installer on PC3 A 19 07 2010 10 49 28 Audit Installer Category Staff Area usage reset by Installer on PC3 a 19 07 2010 11 27 09 Audit Installer System Info has been updated by Installer on PCS A 19 07 2010 11 27 09 Audit SSSE Installer Organisation 555E options changed by Installer on PCS 19 07 2010 11 36 51 Audit Office Staff 9 17 30 Installer Simple Time Profile Office Staff 9 17 30 Mon fri created by Installer on Pt 19 07 2010 11 45 30 Audit Office Staff 9 17 30 Installer Simple Time Profile Office Staff 9 17 30 Mon Fri modified by Installer on F 19 07 2010 11 46 45 Audit Office Staff 9 17 30 Installer Simple Time Profile Office Staff 9 17 30 Mon Fri modified by Installer on F Does period Burrs Monty Door Controle Eray rto Mees dorieddue toerea usage Befb7 2010 14 87 93 Author ed Burs Monty oor tontnolle EriryitoArest i A 19 07 2010
34. rmation Select an area in the PAC EasiNet Residential window and press F1 on the keyboard To display PAC EasiNet Residential help information Select Help Contents Alternatively Select Start Programs PAC EasiNet Residential Tools Help x oe OD SS O S PAC Training EasiNet Residential User manual Issue 2 E PAC EasiNet Residential Hide Locate L amp Next Back Forward Home PAC a 6 User cy Helpfile V oN Print Contents Index Search Favorites G E nerep iie rdware Specificatio F Hardware In stallati aeo siNet Re te nial ss Control Over ntral ap ee siNet Re side mial Tok me PE siNet Residential Ove izards Access curity Products iate H eo iy Stanley Security Solutions eae oe orth data but v ill r not ae sponsible for Il do ocuiments is ovma ed by Stanley Security Stanley Works damage tha fro oH f Solutio ons Stanley Blick PAC SOx and Alfia are ri gister ed trade emarks of The PA DT ey as an or ate Close a eon 161 40 NWN Stockport SK6 285Z U K uk Definition of Terms Request to Exit Switch RTE A Request to Exit switch is a button or switch that unlocks a door for a 7 pre determined lock time when pressed A valid key New gt is not required so anyone can exit through a door So D gt having RTE aD o Gar Reader Block A Block is a collection of floors and Flats
35. s refer to the Running Reports section in thi dbook 3 If dialup is not bein attempted check e the Scheduled Dialup setting in the Hardware screen If you do not have access to this screen contact an operator who does have access or your installer e that the EasiNet Residential PC or modem was not powered down at the time that dialup was to take place isin Installer Stanley Security Solutions Count 1 Limit 1 4 Attempt a force dial to see if connection with the Block is possible see Dialling a Block in this manual PAC Training EasiNet Residential User manual Issue 2 I3 No credit on the SIM card With a Pay As You Go SIM card because the door controller does not have to dial the EasiNet Residential PC e it never makes a phone call the GSM service provider will cancel the contract after a period of time This time period varies between providers To overcome this feature each Block that u has a Pay As You Go SIM card is pace ieee ara programmed to make a call within the cut By Gate a off period The method for setting this ES L depends upon the type of PAC door eae Crd E controller that is being used at each Block ee but for many controllers this setting can a ae be checked by going to the Hardware Coil backto Pc screen selecting the Dialback tab and oo checking the dialback interval in the Keep EEE EEE a Line Ali
36. st fora GSM modem below This person s phone is currently unavailable e Check the signal strength of the modem see Signal strength test fora GSM modem below e Check the site to see if the aerial is still intact You may be able to call a caretaker or you may need to call your installer os e Repeat the test the next day before reporting a fault as the GSM Cell may Raye en down YW Where you are using the GSM modem that is manufactured exclusively f sxc access control systems it is possible to test the signal strength by sending the moden atext message from a mobile phone To perform this test send the following text message in oa o the GSM modem Signal strength test fora GSM modem telephone number shown in the Dialup tab in EasiNet Residentia SEND_TEST_IN The GSM modem should return the text message CSQ dn CREGn3 Where e nl The signal strength The mini ceptable level is 14 Max 32 If this is less than 14 call your installer e n2 This value must be 0 If Gn greater than O is displayed call your installer e n3 This value must be 0 1 If ue of 0 5 is returned call your installer If it is suspected that the scheduled is not taking place 1 Check the Event Log in A idential to see if the dialup was attempted at the set time 2 Run an Events Report t gt scheduled dial up activity To do this select the Events report and set the Event Catego Ki mms For further details on running report
37. tor Source Description a FY 19 07 2010 10 46 41 Alarm Restore Area 1 Area alarm cleared A 19 07 2010 10 46 41 Alarm PcC3 Installer Area 1 Area alarm silenced A 19 07 2010 10 46 41 Alarm Restore Entered One Touch Door Controle Alarm cleared A 1970712010 10 46 41 Alarm Entered One Touch Door Controle a 19 07 2010 10 48 42 Audit cardsix Installer A 19 07 2010 10 49 00 Audit Burns Monty Installer A 19 07 2010 10 49 12 Audit Burns Monty Installer A 19 07 2010 10 49 26 Audit Installer A 19 07 2010 11 27 09 Audit Installer A 19 07 2010 11 27 09 Audit 555E Installer A 19 07 2010 11 36 51 Audit Office Staff 9 17 30 I A 19 07 2010 11 45 30 Audit Office Staff 9 17 30 Inst a 19 07 2010 11 46 45 Audit Office Staff 9 17 30 Installer a PAC EasiNet Residential File View Tools Reports Help Installer 555E El o t Back Explore vents Wiza Navigator Shortcuts Tepe em Summary Time Profile list x EventLogViewer x Block D Pla A P Controller Time S Universal Time V Filter Report Refresh F gt undock lt Bloc amp Staff E Hige Category Identity Time R Operator 3 Filter Select All ep Time Profile M Alarm J Audit PEE holiday Profile _ SSS Syste Alarm Restored oe Baia E A t arised Weil B Hardwar w Denied A Door M Comms Add A Delete Clone Controller Time Category Originator Source Description a a 19 07 2010 10 46 41 Alarm Restore A
38. ve area If the Dialback tab is not displayed for a particular Block then the P y r controller in that Block does not support dialback and the setting has to be made ind em by the installer 1 Like any other Pay As You Go mobile phone contract if Gass is not kept topped up then the phone will eventually stop working So it is important thatthe credit level at each SIM is monitored and topped up as necessary To monitor the credit call the service provider s credit check line The credit check phone number for vee 08700 778899 You will need the voice number of the SIM to check the credit This 1 het e number that appears in the EasiNet Residential Dial Up screen You may need to co 4 Sur installer to obtain this number 2 Ne It is also possible to check that the Keep LinoQiye function is working for a particular SIM by monitoring the credit on that SIM Call thi er at intervals equal to the period in the Keep Line Alive screen and check that the l alling in line with the schedule As a guide a Keep Alive call to the Vodafone speak ock will reduce the credit by the cost of a single call to the speaking clock So if y maintain a record of the credit you should see that it is gradually reducing If it is not callsyouf installer because there is a problem with the Keep Alive facility 2 PAC Training EasiNet Residential User manual Issue 2 16 The Event Log The Event Log provides an on line view of Events as they
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