S419-07 - JagRepair.com - Jaguar Repair Information Resource
Contents
1. JAGUAR _S TYPE M _s419 07 TECHNICAL BULLETIN Voice Control System MODEL N Changes Starting 2001 MY l VIN Differences From 2000 MY Operation M06144 ON Issue This Technical Bulletin provides an update on changes made to the S TYPE English language Voice Control System during 2001 MY The new model year system allows greater flexibility in the way a voice command can be made Note Refer to the synonyms in the user manual for alternative ways to voice a command The S TYPE Voice Control System was enhanced for the North American market at VIN M06144 CHANGES FROM 2000 MODEL YEAR SYSTEMS 1 The voice button must be pushed every time before you speak Push the voice button and wait for the end of the beep every time you speak to the car This includes when responding to a question or prompt from the Voice Control System An example of a radio nametag storage command is given below User Press the voice button and wait for end of the beep User Radio store name Car Radio store name Name please User Press the voice button and wait for end of the beep User Radio Five Live Car Radio Five Live Please say yes or no User Press the voice button and wait for end of the beep User Yes Car Displays STORING NAMETAG on message center for up to 10 seconds Car Radio Five Live stored With the 2000 MY system the user had 2 seconds to respond after any que2. S TYPE 2000 MY VEHICLES WITH 2001 MY PARTS The 2001 MY electrical vehicle interfaces for the running change part are identical to those of the S TYPE 2000 MY system so that the latest parts can be used as service replacements The physical package of the 2001 MY Voice Control System is smaller than that of the 2000 MY System To support the installation of the new package to vehicles built prior to the introduction of the 2001 MY Voice Control System a bracket will be provided by the Voice Control System supplier as part of the dealer installation kit MODULE CONFIGURATION AFTER ACCESSORY INSTALLATION When a new Voice Activation Control Module VACM is installed in a vehicle or a VACM on a vehicle is replaced by a new module the module will require configuration using the Worldwide Diagnostic System WDS Page 4 of 4 Bulletin Number S419 07 hee Date of issue 12 01
3. oice button and wait for end of beep or wait for prompt User Dial Car Dial accepted telephone number is dialed Or User Press the voice button and wait for end of the beep User Telephone enter 02476 Car Telephone enter 02476 user can then press voice button and wait for end of beep or wait for prompt User Press the voice button and wait for end of the beep User 123456 Car 123456 user can then press voice button and wait for end of beep or wait for prompt User Dial Car Dial accepted telephone number is dialed Note On 2001 MY with telephone enter if the user does pause mid way through a number the system will respond with the numbers recognized so far and the user can then carry on If the voice control system makes a mistake recognizing a number the user can then use correction to correct the last group and then carry on without having to cancel the command The user can also use telephone enter to store a telephone number Page 2 of 4 Bulletin Number S419 07 hee Date of issue 12 01 To use telephone dial User Press the voice button and wait for end of the beep User Phone dial 02476123456 Car Phone dial 02476123456 please say yes or no User Press the voice button and wait for end of the beep User Yes Car Dial accepted telephone number is dialed Note If the user pauses for more than a second while giving
4. stion or prompt from the system Now with the user in charge they have up to 15 seconds to respond This allows the user more time to concentrate on the driving task During these 15 seconds the system will repeat the question or prompt twice Note As with the 2000 MY if no response is given to the question or prompt the command will be cancelled with no changes to the car Date of issue 12 01 jeune Bulletin Number S419 07 Page 1 of 4 2 Do not push the voice button at the end of speech Do not press the voice button at the end of a voice command to tell the system you have finished speaking If the voice button is pressed a second time whilst the Voice Control System is listening it will cancel the command Improvements in voice technology mean that the Voice Control System will detect the end of speech more quickly and will not need help from the user The second button press to cancel a command makes it simpler for users 3 Say CD Changer or Changer instead of CD Jaguar will soon introduce in fascia radios with single CD players instead of a tape player To allow voice control of this single CD player and the CD auto changer we have made this change to the CD auto changer commands 4 More flexible telephone dialing To use telephone enter User Press the voice button and wait for end of the beep User Telephone enter 02476123456 Car Telephone enter 02476123456 user can then press v
5. the number with telephone dial the Voice Control System will move to the next stage and the user cannot correct the number 5 Star and pound To access network services on some cellular networks you can now use star and pound as the first digit of telephone digit string This allows or as any character other than the second digit of a number when using telephone enter or as the first digit only when using telephone dial and enter for example Telephone enter User Press the voice button and wait for end of the beep User Telephone enter 1 2 Car Telephone enter 1 2 User Press the voice button and wait for end of the beep User 4 Car 4 User Dial Car will then dial 12 4 Telephone dial User Press the voice button and wait for end of the beep User Telephone dial 1 2 3 6 Voice Training is faster and easier For users who have difficulties with the Voice Control System not recognizing their accent the voice training process that is used to train the car to the users voice has been simplified Instead of having to repeat 87 phrases as with the 2000 MY system the user can now train the system by repeating as few as 25 phrases Date of issue 12 01 jeune Bulletin Number S419 07 Page 3 of 4 7 System Help for cars with Voice Control System The Jaguar Voice Control System is designed to help when the user has forgotten a particular command Press
6. the voice button and wait until the end of the beep and then ask the system for Help General advice in using the system Voice Help Lists all the features of your vehicle which can be voice controlled Radio Help Gives help on all the voice commands for the radio Similar help messages are available for all voice controlled features as listed in Voice Help 8 Personalize the Voice Control System e To set a telephone number with a name use the Telephone Store Number or Telephone Enter Number command and enter the phone number and nametag when prompted e To set a radio station with a nametag tune to the radio station then give the Radio Store Name command HOW TO HANDLE CUSTOMERS WITH VOICE CONTROL SYSTEM PROBLEMS The majority of faulty voice parts returned to Jaguar are found to have no faults at all This leads us to believe that many problems may be user interaction problems such as the user giving an invalid command When a user reports a voice problem rather than ask for a description ask them to demonstrate the problem This will get around problems where the user states to the dealer that they are giving command X but in actual fact when using the vehicle they give command Y Reporting such issues back to engineering through the Electronic Product Quality Report EPQR as concerns allows Jaguar to incorporate customer suggestions to improve future systems as well as reducing warranty costs SERVICING
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