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User Guide for Connexus and ConnexusIQ

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1. Clatterbridze 333500 53 318 380600 2 998 6 3 Property Identity Page The Property Identity Page gives you further detail on the address and its occupants The Property Identity Page can be accessed from the main results screen by clicking on the property address 6i Results All None PENMAENMAWR GWYNEDD WW o 2004 Resident 0 DOB 12 2 1986 29 COOC 01492622118 CHLOE 5 SMITH Gi A g o e o ES 1999 2004 Resident 4 DOB 9 11 1981 33 CoG 01492627118 CHRISTOPHER SMITH ci EEE EE z r E 1996 2004 Resident 16 DOB 27 4 1949 66 OG casmith llandrillo ac uk Cou 014926227118 io AFOSR The Property Identity page is divided into sections that can be scrolled to or navigated to using the menu on the left hand side of the screen 6 j 6j gt Property Details Property Details Property EAE APARTMENT 11 34 SHAWS ALLEY See LIVERPOOL endiech MERSEYSIDE Occupants L1 8DG Other Previous Occupants Rented Property Yes Social Housing Utility Information Property 6 3 1 Property Details The Property Details section of the Property Identity Page includes Address details Rented property flag Social Housin flag Price Paid button when clicked this will take you to the Zoopla website to display property price information e Google Maps this can be clicked to view the location of the property on a map The property can also be used on Street View
2. OH Social Media f lynxgaz hotmail com Social Identity Results Bi RP E AHN Myspace 137290810 Web Search Socialldentity w Where the user is not subscribed to the Social Sync functionality these icons will appear within the Person Details section 6 2 5 Financial Information 6 2 5 1 Insolvency Information Where an individual is listed on the Insolvency registers for England amp Wales Scotland or Northern Ireland they will first be shown with an insolvency icon within the identity barcode on the main results page see 6 1 2 Further details of the insolvency will then be displayed in a table on the identity page example below Discharge Name AKA Type Start Date R oe Status Occupation Practitioner a PAUL J e WATER S EDGE CLARENDON DOCK LAME IVA 15 12 2008 CURRENT BELFAST UNITED KINGDOM GBG holds up to six years of historic insolvency information so the status current historic is displayed within this table 6 2 5 2 CCJ Information Where subscribed you can now access CCJ Information through a real time lookup in Connexus This confirms if an individual has a CCJ and where they do it will provide additional information including e Name e Satisfaction Date Date on Record Information Type Joint Account Amount Court Camera Number Data Source Trading Name The service matches to name and address but can also match to up to three alias names for an individual which can be parti
3. Other Previous Occupants Name DoB Years in Residency UK Tel No Database Consented Numbers Emails CATHERINE EDMONDSON Oe a 2003 2005 a 01513344814 015 133448 14 LAURA EDMONDSON c eme 2003 2011 2 O wW 07908732477 laura edmondson hotmail co uk STEPHEN EDMONDSON 2 8 1980 1998 2006 kend ci O oe date 01513344814 A Uede JOHN GIBSON 6 3 5 Utility Information Where subscribed to Utility information restrictions apply you can view relevant details of Gas and Electric information for the property such as below QO Utility Information Electricity MPAN Serial Number GSPID Meter Type 1300007542469 74J07360 _D N Gas M Number Serial Number 1619880407 G4A03309800001 Topline Electricity Utility Information Line Energisa Meter Loss Standard See Serial Meter Profile _ i Energisation Statu MPAN GSPID Timeswitch Factor Settlement il Number Type Class S Status Effecti Code Class Configuration N Date ID Top 1300007542469 574J07360 D N 01 801 101 E 31 12 2 6 3 6 Property Like on the Person Identity Page additional property information is displayed in the Property section of the Property Identity page This includes information such as Multiple Residence flags Delivery Point Suffix Postal Address Book Region Address Key Just Built flag NHS Code Local Authority Area Ward Code Easting Northing and Latitude Longitude For clarification the data within this section is
4. is Ported true false if the number has been ported to a new network Ported Network Name network that the number has been ported to Ported Country Name country number has been ported to if applicable Ported Country Prefix country code of ported country if applicable is Roaming if phone is outside of its registered country Roaming Network Name network name if phone is outside of registered country Roaming Country Name country that phone is located in Roaming Country Prefix country code of country that phone is located in Email Validation O O O O Good Syntax checks the format of the email address Good Domain Specific Syntax checks format of the domain Good DNS to ensure the domain exists Good SMTP Mail Server to check the mail server exists SMTPMail Box to check if the domain server has this email address available Is A Catch All Domain a domain that says yes to everything so cannot be fully validated Misspelled Domain to check if the domain is misspelled Suggest Domain Spelling spelling suggestion if domain is misspelled o Recognised Top Level Domain o Country Specific to check if it is a country specific domain e g CO UK o Alias Free to check if it is a free email address such as hotmail gmail etc Established Contains Vulgarity a check for vulgar words phrases Is SMSDomain to check if it is an SMS domain Is Role Is Good Is Deliverable to check if mail
5. YORKSHIRE 53 85H 6 2 10 Radius search Radius search can be used when the individual is no longer at the address to identify if they have moved within a given mile radius Using name date of birth years in recorded residence and cohabitant details the system provides potential matches for the individual and scores the match based on confidence level Where the system provides an EXACT MATCH this can be used as a forwarding address for the individual The full details for the individual at the new address can be seen by clicking the individual s name The Match levels are determined in the following way e Exact Match DOB AND Cohabitant matches AND dates of residency match OR Cohabitant s DOB match AND Residency e Good Match DOB match OR match cohabitants AND dates of residency match e Potential Match Forename and Surname match plus Middle Initial if present AND the dates of residency match e Limited Match Just a Forename and Surname match There are some Tolerances built into the matching to allow for slight inconsistencies in the data From GBG s experience Electoral Roll entries can sometimes overlap and DOB information can be a digit out To allow for this the following tolerances are applied e Dates of Residency If these dates are within 2 years or the same as the original record then mark as a match e DOB Can be 1 year month day off from the original to still match Only one digit c
6. You can look at the full information available for cohabitants by clicking on their name This will take you to the cohabitant s own Identity page 6 2 8 Neighbours Information on the neighbours of an individual is also displayed on the Identity page As with the cohabitants section the information presented in the Neighbours section includes name gender identity barcode date of birth where available years in recorded residence and telephone numbers email addresses The property number is also displayed and as with the cohabitants section landline and mobile validation is available The neighbours section will display four properties either side of the individual s property by default but View All can be clicked to see all properties within the postcode O Neighbours UK Tel No C ted Property Name DoB Years in Residency SE puren F Database Numbers Emails JOAN WILSON BOTTOM FLA 1993 2 CHRISTOPHER MILAGE BUNGALOW BUNGALOV 1996 1998 a ARDRE d SYDNEY C MILLAGE DE GREY BUNGALOW 1999 2000 2002 ARDRE i 2003 6 2 9 Address Linking The address linking section could enable you to find a forwarding or previous address for the individual using various data or functionality 6 2 9 1 National Change of Address NCOA If subscribed restrictions apply you can access forwarding addresses from Royal Mail Redirection Data where an individual has opted in for a forwarding address to be used wh
7. be clicked on to take you directly to the Property Identity Page for the address Go Executives Name Job title FACILITIES MARINA BOSLEY dee r MANAGER AVID JOH DAVID JOHN DIRECTOR WILSON CHARMAINE DEES EGGBERRY RICHA CHARD DIRECTOR ANTHONY LAW ICHARD MARTIN RICHARD MARTIN DIRECTOR LINFORD Status Current Current Current Current Current Dates N A N A Home address GB HOUSE KINGSFIELD COURT HERONS WAY CHESTER BUSINESS PARK CHESTER CHESHIRE CH4 Say GB GROUP PLC THE FOUNDATION HERONS WAY CHESTER BUSINESS PARK CHESTER CHESHIRE CH4 9GB 69 CHATSWORTH ROAD WORSLEY MANCHESTER LANCASHIRE M28 2WS FOUR BEECHES BEECH CLOSE COBHAM SURREY KT11 ZEN 6 5 4 Property Details Like on the Person and Property Identity Pages additional property information is displayed in the Property section of the Property Identity page This includes information such as Multiple Residence flags Delivery Point Suffix Postal Address Book Region Address Key Just Built flag NHS Code Local Authority Area Ward Code Easting Northing and Latitude Longitude For clarification the data within this section is not linked to the individual only to the address QO Property partici Postal Address i Book Region Suffix g 1A 6 Address Ke E omg y Built Code Q31Y51 10184754601847546 No North West 7 0 Administration An admin user has additional access rights and functionality as well
8. can be delivered to this email address Is Business Address to confirm if it is a business email address Is Bogus checks if it is not a genuine email address Possible Firstname suggested forename of individual from input Possible Lastname suggested surname of individual from input Email Address In Box first section of email address Domain confirms domain e g hotmail co uk Top Level Domain confirms the last part of the domain e g com co uk etc o Top Level Domain Description description of top level domain O O O OO 53 O O O O O O O 6 1 4 Main Results Screen Function Buttons Next to each individual listed on the main results screen you will see four function buttons as below Z fi vw E 60 6p 6q 6r e Teleappend Go click this to append a telephone number or Ex Directory flag from the UK Telephone Number Database an extract from BT OSIS e Neighbours 6p click this to see the neighbours of the individual this will take you to the identity page e Linked Addresses 6q when this is highlighted as cherry click it to see linked addresses that are available e Copy 6r click this to copy the individual s details from the main results results page When clicked the details that you can copy will be displayed in a pop up box You can then press Ctrl C on your keyboard or right click and choose copy It can then be copied into your own internal systems or into a document 6 2
9. different e g Davis Davies Ownership This could be populated with o Sole The name is the only propriteor registered against the property o Joint The name is registered with another name as properitor of the property Tenure This could be populated with o Freehold The person owns the property outright o Leasehold The person owns the property until the end of its lease e Tithe Number The number of the title register of the property The Land Regsitry Ownership information is available between 6am and 11pm each day 6 2 7 Cohabitants As well as the information returned on the individual you are searching for Connexus also returns data on people registered at the same address in a section called Cohabitants This includes current and historical cohabitants Cohabitants Name DoB Years in Residency URK Tel No Database Consented Numbers Emails S AIDAN J SMITH iii 2004 u 01492622118 CHLOE S SMITH SE O 11 1981 1999 2004 ry eee SE CHRISTOPHER J SMITH 01492622118 27 2949 1996 2004 E 07903045985 csmith llandrillo acuk Information displayed for cohabitants includes name Identity Barcode date of birth where available years in recorded residence telephone numbers and email addresses Where consented numbers are displayed you can validate whether this number is live and valid by clicking the V symbol You can also do a Teleappend look up from the UK Telephone Directory by selecting the telephone icon
10. of searches that can be performed here Teleappend needs more specific search criteria to append one phone number to name and address details this can return Ex Directory flags and Phone Directory Search will search for all occurrences of the given surname within the given address details so could return multiple results For Teleappend searches you must include at least a surname property number and one other address field When you perform your search you will return data held only in the UK Telephone Number Database The results screen will appear as follows Phone Directory Search Ear Search ft Home Lo Print wey seor 1 record s found in total 1 pages flay Results All None e SALTNEY CHESTER CHESHIRE CWRT Y TERFYN 26 TY BALA CHA SOL E PRIOR Phone Directory Search Result C PRIOR 01244659486 Teleappend E Print Filter Search Filter fay a 1 record s found in total 1 pages Results 26 ch4 Gol prior From here you are able to navigate directly to the property page by clicking on the property link as below 26 TY BALA CH4 SOL 5 8 1 Teleappend Search A Teleappend search can also be used throughout the product where the below symbol is displayed One of three results can be displayed when this icon is clicked A Telephone Number match has been found on the UK Telephone Number Database Ex Directory person is listed as Ex Directory at
11. once the map is activated 6 3 2 Property Information Where a property is listed on the rented data file there may be additional property information listed within this section This can include all of the fields listed in the table below QO Property Information No of No of No of Property No of f Date Year Period Listed Reception z i SS Garage Bedrooms Bathrooms Type Floors Built Built Built Building Rooms 1 FLAT z e 1980 p 6 3 3 Current Occupants This section of the Property Identity Page lists any occupants that appear on the Current UK Edited Electoral Roll These are listed in table format with additional detail including the individual s identity barcode date of birth phone numbers and email address where available Current Occupants Name DoB Years in Residency UK Tel No Database Consented Numbers Emails BRIAN EDMONDSON 01513344814 1993 2014 e 7 Wa ZA 1993 2014 Ka VOR b edmondson ntiworld com d A fe e HELENA EDMONDSON 5 Go1513344814 a m z 1993 2014 2 EE EH j lt gt D Gplena edmondson gmail com 6 3 4 Other Previous Occupants This section lists any occupants that are not on the Current UK Edited Electoral Roll This does not necessarily mean that the individual is no longer an occupant they may have opted out of the Edited Electoral Roll or they may be listed on a consented data source The occupants are listed in table format with additional details such as below
12. organisation names To do this enter partial search criteria in the Organisation field and click the red arrow at the end of the field This will then return a list of Organisation names which include the criteria Double click on one of the results in the list and this will populate the Organisation field For example O Speling Suggestions ORGANISATION suggestions GBE GROUP GE GROUP HOLDINGS LTO GE GROUP PLC 5 1 2 Business Descriptor Searches To search for a type of business e g plumber insurance company etc use the Business Descriptor field Again to get the most out of your search use a wildcard character or the interactive spelling function 5 1 3 Executive Name Searches To search for Directors attached to a business ensure that Include Executive Names is ticked on the data options this is ticked as default then use the standard Forename and Surname fields 5 3 UK Phone Directory Search Some individuals may not be featured on any other dataset but may appear on the UK Telephone Number Database an extract from BT OSIS To search this database you can enter the details required on the Teleappend Phone Directory search panel which can be found by expanding this section on the search page eh Teleappend Phone Directory ei Surname gt Aa G a Building No gt Building Name A ie Sreet 3 I A Te gt Postcode 3 3 Clear Form Teleappend E Phone Directory There are two types
13. return results Partial postcodes can be searched using the symbol e Phone Number Email allows user to input a landline number mobile number or email address to return names and addresses attached to the phone number email Users should only input a number OR email address not both Partial email addresses can be searched by using the symbol after the symbol Where Connexus does not hold the telephone number or email address that you are looking for you can still check to see if the number or email address is live and valid this also includes non UK mobile telephone numbers see 7 1 6 for details of validation services e Business allows user to search for an organisation name or company registration number When using an organisation name it is advisable to use a symbol at the end to return more results ignoring Ltd Plc etc 5 1 2 Search Fields Instead of the quick search bar you can any of the fields listed below to conduct your search e Forename 1 Surname 1 Initial e Forename 2 Surname 2 Initial to allow dual name searching e Organisation for business searching e Building Number Name can use either or both fields but where both are used the order of business number and name must be accurate e Street e District e Town County e Postcode e Business Descriptor to allow searching by type of business activity e g plumber debt collection agencies database development services etc Partia
14. that property on the UK Telephone Number Database No Match surname and address details do not match the UK Telephone Number Database 6 Search results 6 1 Main Results screen This is an example of the results screen that you would see when searching on a postcode regen po Seach Results All None PENMAENMAWR GWYNEDD FERNBROOK ROAD BOTTOM FLA LL34 6DD JOAN WILSON oea z A 1993 Resident 0 BUNGALOW ARDRE LL34 6DD 1D CHRISTOPHER MILAGE gi a E WW oO za A 1996 1998 Resident 9 SYDNEY C MILLAGE DE GREY y Wo zn A 1999 2000 Resident 4 SYONEY C MILLAZE DE GRAY f 8 o en a Top 1998 2000 Resident 2 RICHARD ASHBY iaa eo zen a Resident 0 07791370657 PETER FEEDOM U oa 2a a Resident 0 CAF IIWYN 1134 6ND 1111 The and allow you to collapse and expand items as required to aid your searching The results are colour coded by data source A key 6a explaining the meaning of the colour coding and icons can be seen when you expand the key on the left hand side of the main results screen Current ER Historic ER O Non ER Business amp ER Top Up Gender female male ma fx A Gone away Deceased Insurance Insolvent ep BT Lookup Neighbours Linked Address Copy 6 1 1 Main Results Menu d New Search ER Print Filter Search Sort By w The menu on the main results page allows you to navig
15. use of the system is in accordance with good practice and the information security guidelines of your department Please note that abuse or misuse of the service as defined in this usage statement and or the information security guidelines of your department may lead to disciplinary action being taken against you If such a breach is considered significant this may lead to your dismissal If you are or consider that you may be acting outside your authority or have been asked to access this system using another person s logon details do not proceed further Please inform your line manager or the System Administrator as by proceeding to use this system you are certifying that you have read and agree to the above terms of usage 3 Logging In and Navigation 3 1 Logging In You can access the web services portal directly by typing the following into your browser https d fdp ob co uk Simply type in the Username and Password you have been provided with by your Administrator GBG User Login o Sign in to your account Username Password Forgot your password Click here 3 2 Navigation When you are logged into GBG s IDM system you will see the screen below GBG Dashboard SLIDDOTE wer re gt User Guides Documentation KE Sample Code wl 44 01244 657 f helpdesk gb co u Bie a VE dashboard mM reporting D administration settings log out A User Sophie Lennox MI message 1 OUr proguc doz
16. 06 13 Contacts Main Contact Firstname Gareth Surname Stephens Operational Contacts First name Surmame Email To add a contact click one of the edit buttons on the screen click Add Contact 7r and then click Save 7s Contacts Main Contact Firstname Gareth Surname Stephens Email gareth stephens gb co uk Operational Contacts Add Contact 7 1 2 Products You can view which products you are subscribed to in the Products tab 7t of the administration area GBG dashboard mM reporting D administration settings log out Dashboard Organisation details A User Test Administration Organisation dsportaltest 7t Details Products Data licences SubOrgs Users Communications Products Subscribed Settings Address Web Service View Address Street Level Web Service 4 View Global Telephone Full Web Service 7 View Global Telephone Rapid Web Service d View 7 u Sales Demo g View You can also view additional product settings on products that you are subscribed to by clicking View in the Settings column 7u This will show you your licence start and end dates the number of users and all of the datasets or configuration options that you are subscribed to 7 1 3 Data Licences The Data Licences tab 7v of the Administration page shows all of the datasets that you are subscribed to along with your credit balance and the type of licence GBG dashboard mM reporting D adm
17. 290810 6y Social Identity Ww in i S Web Search Where an icon appears you can hover over it to see the individual s social ID for that network 6v This is a unique identity that the user is given by that social network although this can sometimes be changed by the user through the social network The icon can then be clicked to link out to the individual s profile on that network When linking out to Facebook the Connexus user may need to be logged into Facebook to see information depending on the individual s privacy settings This may also be the case for other social networks Multiple profile pictures can be returned and scrolled through using the arrows underneath the picture The profile picture can also be hovered over to identify which social network it has come from Results can be returned for over 130 networks at once although you are likely to see up to 10 for most people There is a match rate of 20 40 with the Social Sync service so not all email addresses that are registered with a social network will return results 6 2 4 Social Media Web Results If the user is subscribed to the Social Sync functionality described above they will also see some cherry icons that permanently appear within the section 6w These can be clicked to link out to other social networks and websites that may not appear within the Social Sync results or they can be used for some deeper investigation
18. A residency score indicator is displayed on the person identity page for each record Residency Information Residency score indicator CH Recorded on Electoral Roll in years 2003 2007 2008 2009 2010 2011 This is a confidence score that GBG has given for the likelihood that the individual is living at that property based on a number of datasets The rules have been defined as below Person is not likely to be living at the property Resident not on Current ER and Goneaway flag present Resident Deceased with confidence level 7 or higher Person may be living at the property Resident on the Current ER but Goneaway flag present Resident is on the Current ER but Deceased Flag Confidence less than 5 present Resident is from Consented data not Current ER with no linked addresses Only have consented data against the resident Green Person likely to be living at the property Only if resident on Current ER 6 2 3 Social Media Social Sync You can use Connexus to sync an individual s offline identity name address telephone number etc with their online identity social media using just their email address To do this you can either use an email address that is listed in Connexus or input a different email address in the Social Media section of the identity page When you first land on the social media section you will see a default profile picture 6s and a button labelled Social Identity 6t
19. B Forward Only Wt Add Alias Edit Address Date of Location Link Level 6d Address Link Address Link A Type Number Link Number MRS FELICITY k AB PRIORS GROVWE CLOSE DEELT New o w NUIG SPESRMAN WARWICK Cva4 GL Address MISS FELICITY vw 24 SCHOOL CLOSE DOWNLEY DEET Previous TALBOT HIGH WYCOMBE HP13 STR R Address To add alias names or edit the address you want to submit you can click the Add Alias Edit Address bar 6c Multiple results can be returned for an individual 6d with additional detail including e Date of Address Link the date that the supplier holds for the address Link e Link Type shows if it is a new or previous address from the address that you re looking at e Level number the number of levels away from the input address that the linked address is e g if the linked address is not linked to the input address but another address in between it is 1 level away from the input address e Location link number the number of the address link held with the Supplier If you click on the tick icon next to the name in the results table you will see match information including e Person Type showing if it is the same person as the input data or potential alias e Match To showing if it is matched to the main applicant on the credit account or alias of main applicant e Match Type showing if it is matched to the input data or data on the supplier file If you click o
20. Ee weet eiis zm Welcome Welcome to GB Group s IdM Platform our online presence for Identity Management products and services Here you will be able to administer your account monitor your usage and access any products you A Connexus have been licenced for Any questions or queries please use the support details provided Q o ConnexuslQ Load Credits The products available on this screen will vary depending on the service options you have signed up for To enter the Connexus select 3a 4 Connexus Overview 4 1 Features Connexus gives you access to a vast set of data sources enabling you to be able to Locate Confirm Validate and then Connect with individuals quickly and responsibly 4 1 1 Data Sources and Statistics depending on your subscriptions Statistics at time Business Data 5 2 million Monthly e Gathered from multiple organisations sources Includes executive names business description telephone numbers financial information and more Direct link to Directors home addresses where available CCJ Information 3 7 Million Daily Real time lookup Provides additional data such as CCJ amount court satisfaction date joint CCJ details Consented Email 70 1 million Monthly Enables reverse searching Addresses Ability to search for full or partial email address Shows multiple email addresses for an individual and multiple individuals against an email address Consented 114 7 mill
21. Freehold Property Ownership Information Person Details LAURA EDMONDSON Submit Request Land Registry Property Ownership requests can only be submitted between 6 30am and 11pm Social Media Financial Information gt Land Registry TE SC l l FirstName MiddleName LastName l Titl 6y Detail Historical Match Match Match Ownership Tenure etalls Lodged Result Num Result Result Result Cohabitants Feb 22 LAURA Zee E Neighbours 2015 SE SINGLE MATCH MATCH Joint Freehold MS58t Ne EDMONDSON 9 27 PM Address Linking D rop erty Cohabitants Name DoB Years in Residency UK Tel No Database Consented Numbers Emails ABIGAIL BARROWCLIFFE You can also submit a search to get Land Regsitry property ownership information through a live check to the Land Registry under the subtitle Property Ownership Information This confirms if the individual owns the property or not or if they are an historical owner Where a match is obtained the fields within the table will be populated with the relevant information as you can see in 6y A description of the fields and the possible responses are detailed below Date Lodged Date and time that your request was sent to the Land Registry Property Ownership service Name The name that you submitted to Land Registry for the search Match Result The result of the request you submitted to Land Registry If the name you submitted matched Land Registry s records you will get on
22. OH Social Media Social Identity Results Blick the Social Identity button and choose an option to perform a search gt Social Media 3 D S Bankruptcy amp Social Identity w IVA Report leb Search Ferson Details 1 Wl TEE e When you click on the Social Identity button it will provide you with a drop down menu where you can either choose an email address that is available in Connexus if the individual has email addresses listed or click Other to enter an email address Person Details Social Media Bankruptcy amp IVA Report Land Registry Details Cohabitants OH Social Media Social Identity Results Click the Social Identity button and choose an option to perform a search Web Search No Image SS 8006 lynxgaz hotmail com stephens2000 btinternet Other lynxgaz hotmail com If you click on an email address the search will be automatically performed but if you click other an editable box will appear on the right hand side of the section 6u OH Social Media Social Identity Results Type an email in the field above to perform a search No Image Web Search Available Social Identity w e W 0006 If results are returned profile pictures and social media icons will be returned on the screen see below OH Social Media lynxgaz hotnail com Social Identity Results gt ee Myspace 137
23. The Person Identity Page This is the screen you will see when you click on an individual s name on the main results screen The identity page contains a wealth of information on the individual including telephone numbers email addresses financial information address links and property information You can either scroll down the page to view the information or click to the relevant section using the menu on the left hand side of the screen fb New Search D Search Results Copy Extrat Vv gt Person Details Social Media 16 1 1984 Financia GLAN AFON FERNBROOK ROAD Information PENMAENMAWR GWYNEDD LL34 6DD Rented Property Social Housing MPRN 2708444604 UK Telephone Number Database SMITH Consented Numbers Email Addresses 01492622118 6 2 1 Person details SOPHIE S SMITH emi Cl Penmaenmawr Wales Address is approumate The Person section of the Identity page can contain a wealth of information on an individual including Name Gender Date of Birth and Age where available Address Telephone Numbers and Email Addresses Potential Married Maiden Name where relevant Director Information where relevant Goneaway Deceased and Insolvency Information where relevant e Rental Property Social Housing Flags e Utility Information where subscribed e Residency Information from Electoral Roll 6 2 3 Google Maps You can access Google Maps from within the Person Identity Page When y
24. User Manual Published October 2015 Version 1 4 Table of Contents De ui d Ve Te E Ta CIO g WEE 2 Z ACCESSING CONNGKXUS sisecisvcicrsdcsmisecisnensvasevecsisissnseecesenussaceveunennsneess 4 Zits DOVSLCH E e enne d 3 2 Terms Of Uee 5 3 LOGGING In ANd NAVIGATION ccccceeneneeeeseeeeeneneeeeeseeeecnneeeeeeseesnaanes 6 Bele Da ee ie e EE 6 EG NVO e e EE 7 4 CONNEXUS OvervieW OR 8 A E E EE 8 5 How to Use Connexue nnusnknkn enk NKN KR KR KN KEREN KR KR KR KEREN KR KR KR KEREN KR KR KR KENE e 17 5 1 Search SCO Cn iccccccccccucucucucucucucucucucusususususususnsnsnensnsnnnnusnsnnnnnnnngs 17 Dut PUSES EE 24 59 UK EE Ee 25 6 Search FOS TI EEN 27 6 1 Main Results screen 27 6 2 TNO PESO EE EE 34 S TOP e TY e E 50 6 4 Business EE 53 6 5 BUSINESS EE Pag eebe 54 7 0 Administration eg 58 7 1 Administration EE 58 CEET 64 1 Introduction GBGroup GBG is proud to launch Connexus the next generation in tracing and investigation After the success of its award winning tools ETrace and IQ GBG has taken all of its experience and customer feedback to create a brand new interface with more reporting capability more functionality and most importantly more data With access to the largest and most comprehensive current and historic view of UK individuals Connexus provides sub second access to click and trace technology via a single interface This user manual will give you guidance on how to use Connexu
25. al s moves Helps user to understand if a telephone number is live and connectable For mobile telephone numbers can also identify registered network registered country and current location Helps the user target their results and be sure that the person traced is the individual they are looking for Partial Wildcard Allows the user to input e Helps where a user is unsure of Searching PAYG Validation Potential Married Maiden Name Price Paid Link Quick Search Bar Radius Searching Recent Searches 30 Days partial data and use or to return results e g kat to return the name Katy Kate Katie or Sm th to return the surname Smith Smyth etc Confirm if a number is a Pay as You GO or contract phone at the click of a button Displays a potential married or maiden name where it looks like an individual has married and changed their name Link to Zoopla to display price information for a property from the last time it was sold back to 1995 Allows user to quickly search for an individual business property or telephone number email from a single search bar Automatically searches for the individual in a 10 mile radius by matching name date of birth dates of residence and cohabitants Also allows user to increase the search radius to 50 miles Allows the user to see all searches performed on their account for the last 30 days spellings of names or addresses Can also he
26. an be different though e g 22 03 1983 wouldn t match 21 04 1984 as even though each figure is only one digit off all three values are incorrect not just one The details of the individual you are currently viewing are separated and displayed above the radius search results as below 6g The radius search is set to look within 10 miles of the address This can be increased or reduced to refine the search as displayed in using the slider bar Radius Search Name SOPHIE S SMITH Omi a Name SOPHIE SMITH 40 035mi Gil 6 2 11 Property Details FERNBROOK ROAD UK Tel No Database Consen ted Numbers Emails Address ee Residency GLAN AFON 2001 004 Add Yearsin g ie Consented ress o Residency Numbers Emails Level Database Additional property information is displayed in the Property section of the identity page 6h This includes information such as Multiple Residence flags Delivery Point Suffix Postal Address Book Region Address Key Just Built flag NHS Code Local Authority Area Ward Code Easting Northing and Latitude Longitude For clarification the data within this section is not linked to the individual only to the address Property Postal 6 h Address Address just Multiple WHS Local Auth Easting Latitude Book Key Built Residency Code Area Ward Code Worthing Longtitude Region Delivery Point Suffix O31 51 DOCE Wirral 012961526 No North 0OCBGD Wrest
27. arch by choosing to filter out data including historic electoral roll business executive names and deceased Links a director s home address to a business both on the business page and individual identity page Allows the user to input two forenames and surnames to find Includes executive names telephone numbers financial information and director at home addresses This can help users trace individuals that are connected to a business Can help confirm a result is the right individual Can also help identify fraud e g where cohabitants or neighbours are working together to commit fraud Allows for quicker pasting into external systems Reduces the chance of missing relevant information Allows users to save information as a report from the identity page Helps users get more targeted results and speeds up searching Helps link an individual to a business from their individual identity page or trace an executive to their home address Helps the user return more targeted results This can be useful where the user cohabitants doesn t have an address for an individual Results are colour coded by data source and icons are used to identify an individual s status e g goneaway deceased etc Key also available for easy translation Easy to View Search Results Confirm if an email address is valid and deliverable Email Validation Enhanced Searching Allow user to fuzzy match by returning results th
28. arry out for 30 Days and list these on a tab behind recent searches 5h If you click on any of the previous searches within this field Connexus will display a pop up showing you the results from your search 51 If you wish to navigate back to the identity page for the individual you performed the Land Registry search against you can click on the name within the table E a D De Oo cr 5 Ha Today Q Clear Form Search W Teleappend Phone Directory Di OH Previous Land Registry Search Detail FirstName LastName Date Middiehame S e Title Name Address Match Match Ownership Historical Tenure Lodged Match Result Number Result Result Feb 17 2015 5 2 Business Searches Connexus enables you to search over four million business records and over three million executive names There are a number of searches you can do for example you may like to search specifically for an organisation name search for an executive name to return business and residential addresses or you may be looking for a specific type of business in a location 5 2 1 Organisation Name Searches To search for an organisation name you can use the Organisation fields To get the most out of a search it is best to use a wildcard as company names can be very specific so for example if searching for GB Group in Chester you can search GB Group Chester You can also use the interactive search function described in section 6 4 to return a list of
29. as the ability to manage users 7 1 Administration Easting Latitude Northing Longtitude Local Auth Area Ward Code OOEW Cheshire West and Chester NG 53 161 2 897 340000 363100 To access the administration area click on Administration from the top menu of the dashboard 7p GBGroup Dashboard SUDDOT User Guides Documentation Sample Code C Java Contact us e 44 01244 657 321 f helpdesk gb co uk dashboard TU reporting BI sp sti 1 ade Aw we Welcome Welcome to GB Group s IdM Platform our online presence for Identity Management products and services Here you will be able to administer your account monitor your usage and access any products you have been licenced for Any questions or queries please use the support details provided Load Credits B administration 7p log out ei settings ite Laura Borrowciff mW Q Connexus Once in the administration area you can view additional details on your licence in the various tabs on the page 7 1 1 Organisation Details You can view the details of your organisation setup and edit add contacts to your account in the Details tab 7q These are the contacts that GBG will use for any queries on your account these do not have to be users Organisation details Organisation name GBG Sales Team Nav ID Domain gbgpic com Status Live Date 12
30. at match their search criteria phonetically Exact matching on Allows user to choose if middle initial and date they only want to bring of birth back results with a given middle initial or date of birth or if they want to bring back results with the middle initial date of birth or and without any middle initial at all Filter or add more search criteria from the main results page Filter Search Bar Google Maps Integrated Google Maps search on individual property and business identity pages Identity Barcode Identify an individual s status by viewing a colour coded icons throughout the product Helps the user easily identify current residents and see where the data is sourced from to gain their confidence in it Also allows the user to quickly dial telephone numbers without having to click into the identity page Gives you confidence in the validity of an email address Can return results for names or addresses that can have multiple spellings or are difficult to spell e g Claire Clare Stephen Steven Helps users bring back more matches where they may have the middle initial or date of birth details but GBG doesn t hold it Saves user from going back to the search page to refine results Allows the user to see the location of a property on a map as well as use Google street maps to see a photographic view of the address Visually see an individual s gender and if they are deceased insolvent or
31. ate back to the search screen in two ways a clicking Home 65 takes you to the search screen with your original search criteria still in its fields b clicking New Search 6c takes you to the search screen with blank fields so you can perform a completely new search without clearing the screen This menu also allows you to print the main results screen 6c 6 1 2 Main Results Search Filter Bar The main results page includes a filter and search bar to reduce the amount of times you have to return to the main search page This is displayed below ID Ta There are two options here Filter Sort By w e Filter default Ge this allows you to filter the results on the page e Search 6f this allows you to change your search criteria without having to return to the main search page e g if your original search was just a postcode input a property number to return specific property results To activate the filter or search bar you can press enter or click the search button at the end of the field 6 1 3 Main Results Sorting There is a drop down menu 6g on the right hand side of the screen that allows you to choose how you want to sort your results Filter Ray 156 record s found in total 4 pages Postal Code Results Property Number WIRRAL MERSEYSIDE Property Name LAWNS AVENUE There are three options e Postal Code e Property Number default e Property Name a
32. ctions as shown below which are ticked as default You can filter your search as required by selecting and deselecting the tick boxes to meet your needs W Electoral Roll All years F CL or oo oO L T E Include Deceased IM Include Businesses W Include exec names Consented only e Electoral Roll All Years Keep this box ticked to include results from the Electoral Roll dating back to 1992 To refine the number of years Electoral Roll that you want to search un tick the box and use the drop down menu to select from the following options Current Year Up to and including 5 Years Up to and including 10 Years Up to and including 15 Years Up to and including 20 Years O O O 0 O e Include Deceased Includes deceased individuals in your search e Include Businesses Includes business data in your search e Include exec names Returns executive names when forename surname fields used e Consented Only Returns only results that are from consented data or have consented data attached to them 5 1 9 Wildcard Searching Wildcard searching allows you to widen your search or help reduce mismatches that occur because of spelling errors For example using it in the name field will bring back various spellings of that name but using it in a postcode field will widen your results to bring back results within a postcode area rather than being too specific Wildcard searching can be conducted usi
33. cularly useful for maiden and married names A screenshot of the input fields and example results can be seen below CCJ Information Name Gender Input Date on Data Name Address Address Gender Amount T Court ype Record Sourc Match 1 em em JOER v BLOGGS v SES PARAPAN 4 ki BLOGGS d 250 00 Judgement 15 ROAD i INETI BIRKENHEAD BLO GGS To add alias names or edit the address you want to submit you can click the Add Alias Edit Address bar to open a new section 6x If a judgment has been satisfied the service will show a satisfaction date It can also show a joint account flag if the judgment is attached to somebody else The service can show multiple types of judgment including Judgment Set Aside Judgment Satisfied Judgment CSA Judgment CSA Set Aside CSA Satisfied e High Court Judgment e High Court Judgment Satisfaction e High Court Judgment Set Aside 6 2 6 Land Registry Users can confirm additional property details and assets using Land Registry data within Connexus Where available Land Registry price paid data is displayed first within this section under the Price Paid Information subtitle This will tell you if and when a house has been sold the property type whether it is a new build and whether it is freehold or leasehold O Land Registry Details Price Paid Information Sale Price Sale Date Property Type New Build Tenure 137500 16 9 2011 Semi Detached No
34. d be current or historic insolvency information e Insurance Flag 60 if highlighted in orange the person has requested an insurance quote By hovering over the shield a window will appear referencing which type of quote was issued Car Building and or contents 6 1 6 Global Telephone and Email Validation The results page also displays the latest consented information that GBG has for an individual Next to each telephone number or email address you will see a v icon which will enable you to confirm whether the details are valid or not using GBG s Global Telephone and Email validation services dave leeiatthefa com If the details are valid then a tick will replace the V however if the details are invalid then a cross will appear as below x 01244657249 01244657249 x 07887994561 joan taylor eb co uk When the validation icon is clicked this will also bring back additional information depending on the type of data Landline Validation O O O O Result Code Result Code Description Number Type Country Mobile Validation O O O O Result Code Result Code Description Number Type Status PAYG Information whether the mobile telephone is pay as you go contract or unknown Original Network Name network that the number was originally registered to Original Country Name country where the number was originally registered Original Country Prefix country telephone code e g 44 for UK
35. e of the match results below o Single means that the name supplied matches the registered owners of the property or properties o Multiple means that the name supplied matches the registered owners of more than one of the properties There can be multiple registered properties at any one address for example both the freehold and leasehold titles or 2 freeholds Historical This will be populated if the name you submitted is a previous owner of the property If this is the case it will show the word True with some dates These are the dates that the name was the registered ownner of the property FirstName Match Result This could be populated with o Match an exact match to the first name o Partial a partial match to the first name could be an initial only a sounds like match e g Stephen or Steven or a match where up to four letters are different e g Claire Clare MiddleName Match Result This could be populated with o Match an exact match to the middle name o Partial a partial match to the middle name could be an initial only a sounds like match e g Stephen or Steven or a match where up to four letters are different e g Claire Clare LastName Match Result This could be populated with o Match an exact match to the last name o Partial a partial match to the last name could be an initial only a sounds like match e g Stephens or Stevens or a match where up to four letters are
36. e or name of an executive from the main results screen This will take you to the Business Identity Page 6 5 Business Identity Page Just like the Person Identity Page the Business Identity Page contains all of the details held on a business within Connexus This is divided into sections which can be either scrolled to or navigated to using the menu on the left hand side of the screen 6l wi Business Details 6l gt Business Details Financial Details B GROUP PLC Executives E FOUNDATION ERONS WAY EE H4 9GB Telephone Number 01244657333 Employee Size F 150 Activity Description COMPUTER SOFTWARE DEVELOPMENT SIC 92 72 20 Previous Company Name TELME GROUP PLC Name Change Date 21 2 2002 Web Search Financial Details Total Turnover 41 835 000 Fixed Assets 26 985 000 Gross Profit 27 362 000 Total Assets 50 760 000 6 5 1 Business Details The Business Details section includes additional business information that is sourced from a supplier that collects and updates information on businesses regularly to provide the most up to date and accurate view of a company This includes Address Company Registration Number Telephone Number Employee Size Activity Description what the business is listed as doing SIC 92 Code Previous Company Name where relevant Name Change Date where relevant You can also search various websites for additional information on the business by clickin
37. ed that if using date of birth as search criteria it is used with a name You can choose to enter either a full or partial date of birth so you can just enter a day month or year for example 5 1 6 Date of Birth Exact Matching When searching using date of birth the Exact buttons 5c allow you to choose the level of results you want to return By leaving the button highlighted you will only bring back results with the date of birth entered By clicking the button to switch it off so it goes grey you can return results with the specified date of birth AND without any date of birth at all This can increase your results if you have date of birth information that GBG may not hold in the database 5 1 7 Age Range Searching If you are unsure of an individual s date of birth you can use age range searching to search for a person between a given minimum and maximum age You can also enter either a minimum or maximum date of birth e g if you want to search for an individual under the age of 50 you can enter 50 in the second age range field Like date of birth searching you can enter an age range for dual names You are likely to get more results with age range searching so you could use a middle initial or location to reduce the number of results returned 5 1 8 Filtering Your Search The search filters can be found by expanding the data options tab on the left hand side of the search screen This has pre set sele
38. ere they have re directed their mail To use the data set you need to click on the Lookup button 6z This could return the forwarding address which can be clicked on to search for that address within Connexus or it could return the words No forwarding address found where there is no forwarding address available from the file Address Linking National Change of Address NCOA Update This is charged on a per search and per match basis 6a Powered by Royal Mail Redirection Data 6 2 9 2 Credit Data Linked Addresses If subscribed restrictions apply you can access forwarding and previous address derived from credit data The data may have been created if an individual has notified their credit provider e g bank or loan provider that they have moved house or where an individual has applied for credit The functionality provides a live lookup to a credit data provider s database can provide multiple previous or forwarding addresses for an individual The input fields for this search are automatically populated within Connexus 6a but are editable Should you wish to change the input details You can also choose to search for all linked addresses previous and forwarding or just forwarding addresses using the buttons underneath the search button 6b An example of the input fields and possible results can be seen below Credit Data Linked Addresses Mame Gender FELICITY TALBOT F 6 b Optional All Do
39. ew Edit Troy Rouse Beans E ACTIVE View Edit 6 Sub Organisations found gt 2012 2014 GBGroup pic 7 1 5 Users TO manage your users click the Users tab 7y of the administration screen Details Products Data licences a A User configuration Main organisation users Main and sub organisation users Specific organisation users Supply username or user s name os Adduser Name Username Email ast Status Products Privilege Organisation an shen vm S Alex Barrett alex barrett gbgpic com Alex Barrett gbeplccom Active ser Veto Amy Shacklady amy shacklady gbepic com amy shacklady gdgpic com Active Admin View Edit Andrew Dawson andrew dawson gbgpic com andrew dawson gbepic com Active po Admin View Edit Angad Jairath angad jairath gbepic com Angad jairath gbepic com Active User View Edit Anna Latacz anna latacz gbgpic com anna latacz gbgplc com Active DS Admin View Edit Annmarie Lewis annmarie lewis gbgpic com annmarelewis gbgplc com Active j Admin View Edit Anthony Guansing anthony guansing gbgplc com anthony guansing gbepic com Active pe Admin View Edit Carmen Weaire Gil carmen weairegil gbgpic com carmen weairegil gdepic com Inactive 4 Admin View Edit Here you can view all details of your existing users users nma m a aa nma m r add new users and deactivate To edit existing user details click the View Edit option on the screen 7z A new window will open where you ca
40. g one of the icons in the Web Search section 6m B Business Details GB GROUP PLC Be THE FOUNDATION HERONS WAY CH4 59GB Telephone Number 07244657333 Employee Size P SO Activity Description COMPUTER SOFTWARE DEVELOPMENT SIC 92 72 20 Previous Company Name TELIME GROUP PLC Name Change Date 21 2 2002 eoeeee GC e You can also click on Google Maps from this section to view the location of the business 7 5 2 Financial Details Financial Details for a business are listed in this section where available 6n The financial information is derived from Companies House information Financial Details Total Turnover Gross Profit Profit Before Tax Profit After Tax Dividends Directors Fees 41 835 000 27 362 000 3 989 000 3 515 000 1 632 000 1 448 000 Fixed Assets Total Assets Net Assets Debtors Cash Creditors Total liabilities Net Worth Working Capital Reserve Retained Earnings Shareholder Funds Bank Overdraft Investments 26 985 000 50 760 000 58 954 000 10 641 000 11 846 000 1 883 000 30 833 000 5 914 000 6 575 000 30 833 000 0 6 5 3 Executives Current and resigned Executives are listed for businesses with additional details including e Job title e Status e Resigned Date Home Address where available Where a home address is listed for an Executive this can
41. goneaway Identity Page Displays detailed e Reduces clicks Interactive Spelling Land Registry Property Ownership Linked Addresses Live landline and mobile validation Middle Initial Searching information for an individual on one saveable scrollable page User can input partial data and click the red arrow at the end of the field to see suggested results A live web service that allows the user to confirm if an individual is the owner of a property and whether they are joint or sole proprietor Users can gain a full name Surname match or initial match Users can also see their Land Registry search request history for 30 days from the main search page Allows user to go directly to addresses that are linked to the individual through consented data Also details first seen and last seen dates Allows user to validate a landline or mobile telephone number in real time Allows user to search for an individual using middle initial Allows the user to save or print a report page on an individual Helps with spellings of names addresses organisation names and business descriptor Can assist where a spelling needs to be exact to return results e g with an organisation name Helps confirm an individual s assets and residential status Also helps link cohabitants of a property if it is jointly owned Helps identify new or previous addresses for an individual Also helps date an individu
42. inistration Dashboard Organisation details Organisation dsportaltest Details Products Data licences SubOrgs Product Data Set Billing Connexus Ul Edited ER Edited CONSENTED_S13 Connexus Ul Edited ER Edited UTILITIES_GAS Use Connexus Ul Edited ER Edited CONSENTED_S14_EMAIL Connexus Ul Edited ER Edited CONSENTED_S15_INS Connexus Ul Edited ER Edited DECEASED User internal Connexus UI Edited ER Edited LANDLINE DATA User internal 7 1 4 Sub Orgs Users settings log out A User Test Administration Communications Overdraft Credit balance Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable The Sub Orgs tab of the Administration areas allows you to view and edit details of any of your Sub Organsations that you have set up Sub Organisations allows you to set up different groups of users within your organisations this may be useful if you have different departments using the product To add a Sub Organisation click Add Sub Organisation 7w To view or edit details of an existing Sub Organisation click the View Edit button 7x Organisation GBG Sales Team Details Products Name David Roberts Ltd droberts com A ACTIVE View Edit Helpdesk Test helpdesktest com ACTIVE View Edit 7x IDP Accounts idp gbgpic com J ACTIVE View Edit LoansRus bankUK co uk p ACTIVE View Edit Orbit Tours space_explore com ACTIVE Vi
43. ion Monthly Typically provides 30 Telephone more telephone numbers Numbers than BT OSIS Enables reverse searching Ability to validate in a live environment Credit 345 million Daily Real time lookup Information Provides previous and Address Links forwarding addresses Provides links for alias names Current and 25 2 million Monthly Over 22 years containing Historic Electoral Current Electoral of historical data Roll Roll Rolling monthly updates 826 5 million Years and length of Historic Electoral residency Roll Dates of Birth 132 7 million Monthly Sourced from multiple providers Improves confidence of an individual s identity when confirmed with DoB Date of birth may be tracked with individual s change of address Deceased Data 9 1 million Monthly Gathered from multiple HALO sources Confidence level Date of death where available Deceased Data 4 5 million Monthly Government Source of DDRI Deceased Data dating back to 2006 Provides reference number date of birth and date of death where available Directors at 4 3 million Monthly Home addresses for listed Home executives with a live link to that address GBG Names 69 8 million Monthly Additional names and Database addresses over and above the Electoral Roll Consolidated from multiple sources when an individual has provided consent Goneaway Flags 96 2 million Monthly Goneaway flag at individual level 90 of homemovers added within 12
44. l searching is allowed on any of the above fields using the or characters See section 6 3 5 1 3 Dual Name Searching Dual name searching allows you to search for two names that are living in the same property By using dual names you will refine your results and it can be an effective way of searching for an individual if you don t have any address details laura gt edmondson gt 9 Init DD luke gt barrowcliff Ok Init DD You can also use date of birth and age range searching for dual names to refine your search even further 5 1 4 Middle Initial Exact Matching Like exact matching on date of birth described in section 6 7 exact matching on middle initial allows you to refine your results When using a middle initial as search criteria if you leave the Exact button 55 above the middle initial field highlighted this will only return results with the middle initial entered If you click the button to switch it off so it goes grey you can return results with the specified middle initial AND without any middle initial at all This can increase your results if you have a middle initial that GBG may not hold in the database 5 1 5 Date of Birth Searching Dates of birth can refine your search criteria and increase confidence in your results Using a date of birth can reduce the likelihood of mis traces and help with scenarios where there may be a father and son with the same name for example It is recommend
45. lable Product available Product available II 8 0 Conclusion Connexus is an extremely powerful tool for identifying individuals If you or your users are having trouble using Connexus please contact your first line of Support for assistance At GBG we are committed to Innovation Quality and Excellence in everything we do therefore we feel it is important to monitor customer satisfaction regarding our products to ensure future development meets the needs of your business If you have any feedback at any time you can send this to product feedback gbgplc com
46. lp a user to widen the search e g a postcode area Helps to confirm assets and identify fraud Helps the user find an individual that may have previously had another surname Helps to identify an individual s assets as well as if an individual has recently moved from the property but is still listed at the address Reduces clicks and speeds up the tracing process Helps the user return forwarding or previous addresses for an individual that may have moved Saves time and effort by allowing the user to perform a previous search with the same criteria Also allows them to keep track of their tracing activity Region Searching Reporting Reverse Search Button Reverse Searching Social Sync Transpose Names Web Results Users can search within Allows user to increase the radius of a given region using the their search postcode field e g North West Admin users can view Puts the customer in control and reports on their allows them to monitor usage of organisation s usage paid for clicks from within the dashboard Allows users to reverse Users can see linked individuals and search a telephone addresses quickly number or email address at the click of a button throughout the product Allows the user to input Helps the user identify names and a telephone number or addresses linked to a telephone email address and number or email address return name address Also helps trace individuals between da
47. lphabetical 6 1 4 Results The results page displays a wealth of data for each individual listed As you can see from the below screenshot this can include e Forename Middle Initial Surname e Years in Recorded Residency taken from the Electoral Roll 6h e Number of Years that the individual has been registered at the property taken from Electoral Roll 6i e Date of Birth and Age 6J e Landline and Mobile Telephone Numbers taken from consented data 6h 6i 6j SOPHIE 5 SMITH i gt a ft un a 2001 2004 Resident 5 DOB 16 1 1984 37 oi 01492622118 oy 01626899160 6 1 5 Identity Barcode A new feature for Connexus is the identity barcode which is displayed for each individual to show their status including where available gender a goneaway flag see data source table deceased information and an insolvency flag see data source table An example of the identity barcode can be seen below 6k Gol 6m Go 6n e Gender 6k this could be highlighted in blue male pink female or not highlighted at all GBG doesn t have a gender listed e Goneaway 6 if highlighted in grey the person is flagged as goneaway e Deceased 6m if highlighted in purple the person is flagged as deceased If you hover over this icon you will see a date of death and confidence level where relevant e Insolvency 6n if highlighted in green the person has insolvency information attached to their name this coul
48. months Flag created from changes in credit database Over 920 000 Weekly Full UK Coverage from multiple sources 6 years of historic data Includes flag plus alias name type start date discharge date status occupation and practitioner details where available 12 million Monthly Includes sale price sale date type of property type of ownership and new build flag Can show multiple sales at one address 23 million Daily Direct access to Land Registry s data via web service Confirms if an individual Owns a property and whether they are sole or joint proprietor Provides various match levels including full name initial and surname match Provides title number 10 1 million Monthly Derived from consented records where an individual has been seen Insolvency Data Land Registry Price Paid Land Registry Property Ownership Linked Addresses with the same name and telephone number at a different address Includes first seen and last seen date where available Multiple Over 399 000 Monthly e Flags against a property o NCOA Forwarding 10 7 million Addresses 8 Top Up Electoral 16 4 million 2015 Roll UK Telephone 8 million telephone Number numbers Database an extract from BT 18 5 million ex OSIS directory flags Utilities Data 35 million Insurance Data 123 million Restrictions apply Monthly Monthly Monthly Daily 6 days per week Monthly Monthly
49. n edit the user s details To do this you should click the Edit button on the screen 7a User settings User details First name A Surname Greeen Username Email andy green igbgpic com Status Active Inactive User Admin Sub Organisations NONE Locked Skip welcome screen Views alerts Allow user to customise products To deactivate users you should then change the status from Active to Inactive on this screen 7b User settings First name Andy Surname Greeen Sub Organisations Locked Skip welcome screen View alerts Allow user to customise products To add a new user click the Add User button on the screen 7c A new window will now open where you can add your user details Details j Products User configuration Main organisation users Main and sub organisation users Specific organisation users F Supply username or user s name 7c Name Username Email E Status Products Privilege Andy Greeen agreen gbepic com andy green gbd_epic com Active A Admin View Edit Alex Barrett alex barrett gbeplc com Alex Barrett gbgplccom Active User View Edit Amy Shacklady amy shacklady gbepic com amy shacklady gdgpic com Active A Admin View Edit Andrew Dawson andrew dawson gbgpic com andrew dawson gbepic com Active A Admin View Edit Angad lara angad jairath gbepic com Angad jairath gbepic com Active A User View Edit Anna Latacz anna lataca eb_epic com anna latac
50. n the tick icon next to the address in the results table you will see match information including e Street Level Match Type showing exact good or potential match e Property Level Match Type showing exact good or potential match 6 2 9 3 GBG Consented Linked Addresses A proprietary file built by GBG the linked address data allows you to see where the individual has been seen at a previous or new address on consented data Where there is a linked address on GBG s file you will first see an icon highlighted on the main results screen Ge CHRISTOPHER MILAGE 1996 1995 Resident 9 When you click on this icon you will be taken to the Linked Address section on the person identity page where you will see a table such as the one below Here you will see First Seen and Last Seen dates 6f as well as distance where available The First Seen Date is the date that the name was first seen at the address by GBG on a consented database and the Last Seen Date is the date that the name was last seen at that address by GBG i e the date that the record was removed from that address Linked Addresses Co ited Name DoB Address Distance aaa Numbers Emails MATTHEW 120 WHITHAM i ROAD WILSON 34 5 1984 SHEFFIELD Ge SH Tante Jm 24 5 1598 eg 23 67 5 2010 49 2011 01513344736 Gs V amp YORKSHIRE Den 3 BROOKLYN MATTHEW WORKS GREEN WILSON LANE 7 2 SHEFFIELD 25 99 f6f2008 f2 2070 Z Gi z KL e SOUTH
51. ng the symbols or in any field Use either symbol at the end of your search criteria or use the at any point in your search criteria to escape a letter or number For example Sm th would return results for Smith or Smyth Wildcard searching can also be performed when searching for an email address in the quick search bar This will significantly increase your results as email addresses can be so complicated to spell It is advised that you do not use a wildcard symbol at the beginning of your search criteria This will produce too many results and is likely to time out An example of how wildcard searching can be used is displayed in the screenshot below z d a E S S gt gt y LO gt Recent Searches Land Registry Seerches gt gt Today a x gt Last week OH gt e Clear Form Search w Teleappend Phone Directory 5 1 10 Interactive Spelling Connexus offers an Interactive Spelling tool for most search fields This allows you to type partial search criteria and click for suggestions To activate simply click the arrow head at the end of the field 5d and you will see a list of suggestions 5e Scroll through the list to find the criteria you would like to use then double click on it using your mouse This will populate the relevant search field This is especially useful in the organisation field as searching for business names can require more specific sea
52. not linked to the individual only to the address QO Property Deliver Fostal f aiid EE Address Just Multiple NHS Local Auth Easting Latitude See Key Built Residency Code Area Ward Code Northing Longtitude Suffix Region B Q31Y51 DOCE Wirral 333500 53 318 1R 012961598 No false North OOCBGD f 380600 2 998 West Clatterbridge 6 4 Business Results When subscribed Connexus contains details of over 4 million businesses This includes financial details current and resigned executive names Directors home addresses and more Businesses can be searched from the main search page using executive names organisation name or business descriptor When you perform a search business results are shown on the main results screen in black 6k Search Filter fey my 9 record s found in total 1 pages Results CHESTER BUSINESS PARK CHESTER CHESHIRE HERONS WAY PAF VER 14 MARINA BOSLEY FACILITIES MANAGER DAVID JOHN WILSON DIRECTOR CHARMAINE EGGBERRY DIRECTOR RICHARD ANTHONY LAW DIRECTOR RICHARD MARTIN LINFORD DIRECTOR DAVID ANTHONY RASCHE DIRECTOR 01244657335 01244657333 01244657333 01244657333 01244657335 01244657335 01244657335 di a COMPANY SECRETARY DEBBIE CLARKE Resident 0 debbie clarke gb co uk O zn 6 GARETH DRURY Cia oa Sort By v All None To view further details on the business you can either click on the organisation nam
53. ou land on the page you will see the map section greyed out as below d New Search Search Results Copy Extrat Vv OH Person Details gt Person Details SOPHIE S SMITH ex Social Med 16 1 1984 Financia GLAN AFON FERNBROOK ROAD Information PENMAENMAWR GWYNEDD LL34 6DD Land Reg Details Rented Property Social Housing habita 5 MPRN Neighbours 2708444604 Address Linking UK Telephone Number Database SMITH z perty Consented Numbers Email Addresses 01492622118 d Penmaenmawr Wales ddress is approwmete Google Lea tGamele CIRT AEA ee Residency Information To activate the map click on the Map it button this is a per click dataset and this will perform a look up on the address details for the record This will then display the map as below d New Search P Search Results Copy Extrat W OH Person Details 3 Person Details SOPHIE S SMITH RI Social Media 16 1 1984 ats GLAN AFON FERNBROOK ROAD information PENMAENMAWR GWYNEDD LL34 6DD Land Regi Details Rented Property daat Social Housing MPRN Neighbours 2708444604 UK Telephone Number Database SMITH Consented Numbers Email Addresses 01492622118 Penmon 4 ngoed LI aes 9 ygyfylchi m ris pe Llanfairfechan Gorddinog Abergwyngregyn y Ca Map Dets TermsofUse Report a map ei You can then see the map in street view mode to view a pictoral view of the street and property 6 2 2 Residency Score Indicator
54. rch criteria such as Ltd PLC etc OH Soeling Suggestions Krys FORENAME 1 suggestions ERYS Ma KRYSAL KRYSALAN KRYSALE KRYSALYNN 5 1 11 Recent Searches You will see a panel on the right hand side of the search screen called Recent 5f This stores your search criteria for searches from the home page including the quick search bar for 30 days This can be switched to session only mode by your admin user if you wish which means your searches will only be stored until you log out This stores all search criteria except for business descriptor if this field is used When you click on the search criteria within the Recent panel it will re populate the search fields so you can then either change your search or perform the same search by clicking the search button When you hover over the search criteria it will give you the date and time that the search was carried out 59 N B Clicking on the search criteria from the Recent panel does not automatically perform the search again you need to click the search button This is so you can change the search criteria when necessary P e 2 D o Le e 5 Wo Recent Searches Land Registry Searches Today 07532490107 CH Clear Form Search W Teleappend Phone Directory 5 1 12 Land Registry Searches If subscribed to Land Registry Connexus will now keep any Land Registry searches that you c
55. s to gain the best results for your business but if you have any feedback then please do not hesitate to contact GBG s Product Management team using the email address below product feedback gbgplc com 2 Accessing Connexus 2 1 System Requirements The following is the minimum recommended system specification 2 1 1 Hardware Standard Desktop PC Pentium 300Mhz or equivalent Graphics card and Monitor resolution 1024 x 768 64 MBytes of RAM 56K Modem ADSL or Cable Modem preferred 2 1 2 Software Operating System Microsoft Windows 95 98 NT 2000 XP Web Browser We recommend using Mozilla Firefox to access Connexus 2 1 3 Internet Connection Users are responsible for their own connections to the Internet using a Modem or one of the ranges of Broadband services available 2 1 4 Assumed User Experience It is assumed that users have significant previous experience in browsing the Internet 2 1 5 Security The system uses HTTPS which is a secure method of delivery across the internet If a user times out of a connection or disconnects they will have to be re authenticated before they can use the service Please ensure your organisations infrastructure has the ability to access https type connections You may need to talk to your IT support people to ensure firewalls and other security systems permit access The hosting site will be subject to regular penetration tests physical security e g CCTV and 24 ho
56. te of birth details multiple addresses associated with it from GBG s consented database Access to over 130 Helps confirm social activity networks for an connections and identify fraud individual Allows the user to input Can help identify fraud by returning a forename and names that an individual may have Surname then switched to avoid being traced or return results for names where the name may have been that could be switched switched accidently e g Craig David David Craig Mohammed Ali Ali Mohammed Displays results from Helps the user find additional details social networking and or link other people other websites 5 How to Use Connexus 5 1 Search Screen This is the home screen that you will see when you log in to Connexus Here you can choose to use the quick search bar or from various fields to perform a search P a D De Le D er 5 Va gt gt Toda SS 666 66600063 e Clear Form Search W Teleappend Phone Directory 5 1 1 Quick Search Bar 5a The quick search bar can be used as an alternative to the search fields to reduce entry time of search criteria To use the bar you must select the type of search that you want to do e Name DOoB allows you to enter a forename surname and date of birth Date of birth should be entered as DDMMYYYY or DD MM YYYY Partial dates of birth are also accepted e Address allows user to input property number and postcode or just postcode to
57. that shares a delivery point usually letter box Could be an indicator of fraud risk Historical data back to 1995 Direct link to new address Will produce last known address for an individual where there have been multiple moves 3 sources including the National Social Housing Register Displays additional details were available such as number of bedrooms number of bathrooms etc Sourced from additional transactional or consented data Sourced from over 30 telephone number providers e g BT Virgin etc Typically updated between 30 000 and 70 000 times 6 days per week Gas and Electricity information at property level Flags if an individual has requested a quote for contents car and or home Insurance Sourced from additional transactional or consented data 4 1 2 Functionality Functionality How it can be used Business Name Searching Cohabitee Neighbour Results Copy to Clipboard Data Options Directors at Home Dual Name Searching Allows user to search for organisation names Displays names addresses telephone numbers and dates of birth for cohabitants and neighbours 4 either side of the property for the individual being traced Users can copy details such as name address and telephone number from the main results and person identity page to paste into other programs or documents in one easy click Users can also extract to PDF and CSV Users can refine their se
58. ur on site security personnel and personnel restrictions etc It is also likely that the services will only be available to restricted IP addresses The processes and physical measures in place to ensure the security of the data centres have been subject to a successful audit for compliance with BS7799 the standard that formed the basis of IS017799 which is the international standard for information security management 2 2 Terms of Use You now have access to a wide range of up to date data sources about individuals in the United Kingdom Whilst GBG will endeavor to ensure that the data sources used in our services meet these standards it is acknowledged that the data used in this service provision are sourced from third parties over which GBG has no control and therefore GBG makes no warranties as to the accuracy of the data in its services e You must not disclose your logon details to any third party e You must only conduct searches that you are required and necessary to perform your duties e You must not use the system to visit sites or download files containing obscene pornographic discriminatory or otherwise offensive material e You must not attempt to circumvent security measures of the system or in any other way attempt to access systems or information to which you are not entitled Use of the Internet and sites can be subject to monitoring Periodically your employer may conduct audits and compliance testing to ensure that
59. z ebepic com Active A Admin View Edit Annmarie Lewis annmarie lewis gbepic com annmarie lewis gbgplc com Active A Admin View Edit Anthony Guansing anthony guansing gbeplic com anthony guansing gbepic com Active ps Admin View Edit Carmen Weaire Gil carmen weairegil gbgplc com carmen weairegil gbgolc com Inactive 4 Admin View Edit m a s D D nms D en a aa n 3 D User settings Sub Organisations Locked Skip welcome screen View alerts Allow user to customise products You can choose options for your user such as Skip welcome screen so the user doesn t see the dashboard Here you should also tick which products the user should be subscribed to i User settings Products Name Sales Demo Sales 171 UNLIMITED Address Web Service AddressWebservice 170 UNLIMITED AddressBase 1 69 UNLIMITED Email 1 79 UNLIMITED Bank Account Validation 1 75 UNLIMITED Matchcode Names 1 79 UNLIMITED Address Street Level Web Service 1 79 UNLIMITED Connexus WebService Edited ER WS 13 UNLIMITED Trace Web Service Edited ER Premium Services WS 771 UNLIMITED Trace Web Service Edited ER Business Details WS 1 1 UNLIMITED Trace Web Service Edited ER Person Details WS 11 UNLIMITED Subscribed Status Product available Product available Product available Product available Product available Product available Product available Product available Product avai

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