USER MANUAL - Clear all refinements
Contents
1. AX X J G N JJ JJ O zm n ns oe Ban OO mM C7 0 oig Z U O1 i O k l ml2alokoo ooc conmc Ethernet module 59 Applicator wafer Printing out Print error out Printed out Print in GND N C GND N C 7Pin Mini Din Jack OolO ONOOBKR OD 7Pin Mini Din Jack JR1 3 4 S nes 8 ADD RIN APD UU DU gt Black Brown Red gt Orange Yellow Green gt Blue gt Purple Housing 2 00 5x2 ADD GRIN APD DIA2. ALL Apply Cancel Exit 25 Status of LCD Interface When printer is on standby status ready to print the LCD interface will display Ready on screen You can only print on this Ready status Ready M ME F W ver G4 000 Press K key 3 Secs to Enter Menu If there is any printers error the LCD screen will display the error screen to show the type of error You can fix the error according the notice WARNING ICON a w GOUE 2 F W ver G4 000 ED 1 A ERROR ICON Check ribbon setting ERROR DESCRIPTION Icon Definition lt To upper level Appears on the NAVIGATION ICON of Setting Pages It guides you back to upper level by pressing LEFT key To upper level Appears on the NAVIGATION ICON of Setting Value Pages It guides you back to upper level by pressing UP key Lock On Setting Value pages press RIGTH key to lock the value for preventing unexpected change UnLock For locked value press RIGHT key again to unlock the value Scroll the value 4 D amp gt On Setting Value pages press UP or DOWN key to scroll the values for your selection 26 3 4 Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height That means the host computer does not need to transmit the label height to the printer Self Test Self test
3. 192 Subnet Mask 255 255 235 0 You can press Set button to apply the settings and ReGet button to refresh the setting values Notice To fully benefit from the NetSetting software you should be familiar with basic networking principles Please contact your network administrator for related network setting information 33 Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer The alert messages are sent by SMTP Simple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on this Alert Path Setting tab e N efsetting Language Alert Path Setting ale 6 a e IC S A SMTP Notification Enable Login Account Length 1 64 Login Password Length 1 16 Server IP Address 0 1 66 97 XXX NOOK KX Mail Subject d printer message Length 1 60 Mail From Address fault jdefault com Length 1 32 Mail To Address fault defaclt com Length 1 32 Duration Cycle U 168 Hours Event Counter amp 1 100 A SNMP Notification Enable SNMP Community 9000000000000 Length 1 16 SNMP Trap Community ble Length 1 16 Trap IP Address I O C XXX XXX ReGet You can press Set button to apply the settings and ReGet button to refresh the setting values 34 Alert Message Setting For the alert message notification function y
4. 1251 1252 1253 1254 1255 1257 Unicode UTF8 UTF16 cone 00 iiM downloadable from the software Serial port RS 232 DB 9 Ethernet 10 100Mbps print server Control Panel Caii TFT LCD with navigation button Control Panel Calibration button Power on off button 1 D Bar codes Code 39 Code 93 EAN 8 13 add on 2 amp 5 UPC AVE add on 2 amp 5 1 2 of 5 amp 2 of 5 with Shipping Bearer Bars Codabar Code 128 subset A B C EAN Barcodes 128 RPS 128 UCC 128 UCC EAN 128 K Mart Random Weight Post NET ITF 14 China Postal Code HIBC MSI Plessey Telepen FIM GS1 DataBar 2 D Bar codes PDF417 Datamatrix code MaxiCode QR code Micro PDF417 Micro QR Real Time Clock Standard Power Auto Switching 100 240VAC 50 60Hz Environment Operation temperature 41 to 104F 5 to 40 Storage temperature 4F to 122F 20T to 50C m Operation 30 85 non condensing aun Storage 10 90 non condensing Agency Approvals CE EMC FCC Class A CB cUL CCC Length 20 15 512 mm Height 11 45 291 mm Width 10 78 274 mm Weight 33 Ibs 15Kg excluding consumables Cutter Module Internal Rewinder with Label Dispenser Parallel Port IEEE1284 Applicator Interface 1 input 3 outputs power 500mA 5V External label roll holder for 10 250 mm O D label rolls External label rewinder Specifications are subject to change without notice All company and or product names are trademark
5. 48 6 MAINTENANCE AND ADJUSTMENT 50 6 1 Installing removing the print head module sss sees eee ee eee eee 50 6 2 AGIUSUNG tHe ONIN IMG mem 51 6 9 Adiustnd the TIDDOM TENSION urnen ievetett lance segue o Eo vec ue etaed tei inet c epe perra veces een 52 6 4 Cleaning the thermal print head sees eee 53 6 5 Adjusting the balance and print head teNSiON cccceeccceeeeeceeeeeceeceeeeeseeeeeeseeeeeeas 54 6 6 SHI eleien Ree Settings scsi cites ies ea cto A ee td id ae 55 SETA CUR SEMINGS e S D RR TE 56 6 8 TrOUDISSNOOINO E m T 57 APPENDIX eee ee nee ene eee ee 58 T eT 58 1 Barcode printer 1 1 Box content Please check that all of the following items are included with your printer Barcode printer Power cord USB cable Label stock Ribbon Empty ribbon core Quick Start guide CD with QLabel label software user manual 999999 1 2 Specifications Print Method hermal Transfer Direct Thermal 03 dpi 8 dot mm 300 dpi 12 dot mm Print Speed IPS 177 mm s 5 IPS 127 mm s Print Width 09 104 mm Min 0 16 4 mm Min 0 16 4 mm Print Length luas 100 2540 mm Max 45 1143 mm Memory 8MB Flash 4MB for user storage 16MB SDRAM Sensor Type _ Adjustable reflective sensor and transmissive sensor left aligned Types Continuous form gap labels black mark sensing and punched hole label length
6. Mode Direct Thermal Thermat Transfer Tear off Position 0 40 Top of Form Apply Cancel Setting Codepage 850 852 437 860 863 865 857 861 862 855 866 137 851 869 Win 1252 Win 1250 Win 1251 Win 1253 Win 1254 Win 1255 Win 1257 Rotation 0 90 180 270 Horizental Offset 100 100 Vertical Offset 100 100 Start Offset 100 100 Recall Label 001 Form Name 002 Form Name Analysis Buzzer Optional Setting Serial Port Setting Option Pre Printing Baud Rate Apply Cancel None Cutter Label Dispensor Applicator Apply Cancel 4800 bps 9600 bps 19200 bps 38400 bps 5 600 bps 115200 bps Parity Non Odd Even Data bits T bits 8 bits Stop bits 1 bits 2 bits RTC Setting Clock Display Apply Cancel RTC Setting YYYYIMM DD HH MM SS Calibration Apply Cancel Self test Apply Cancel TPH Testing Apply Cancel Reset to Default Apply Cancel Clear Memory Label Format Apply Cancel Graphic Apply Cancel Bitmap Fonts Apply Cancel True Type Fonts Apply Cancel Asian Fonts Apply Cancel
7. Now load the label roll into the printer Note A label liner thickness of 0 06 mm 10 a weight of 65 g ni 6 and a label height of 20 mm are recommended Suggestion When using the label dispenser you should set the stop position ET to 12 Strip a few labels off the label liner approx 400 m Then pass the label liner through the print mechanism and from the bottom up onto the rewinder 42 Wind the label liner around the rewinder and secure it using the retention clip Return the print head release lever to its original position Note Please make sure that the label stock rewinds the right way onto the rewind hub 10 Replace the lower cover plate on the printer and secure it with screws Press the lower part of the stripper sensor to fold it out The sensor locks ina horizontal position Close the printer cover to complete installation of the dispenser 43 5 4 Installing the cutter Note 1 Remember to switch off the printer before installing the cutter Note 2 Do not use to cut adhesive labels Glue residue will be left on the cutter blade and impair its functioning The cutter has a blade life of 500 000 cuts when using paper weighing 160 g m and 250 000 cuts when using paper weighing 200 g m2 Unscrew the screw marked in the illustration on the front of the printer which secures the lower cover plate Remove the lower cover plate Remove
8. On MAIN PAGE select the EXIT icon and press the FEED button to exit from SETTING MODE and the printer goes back to READY status EXIT from Setting Mode D G K Or lt 9 gg A8 86666 A WOME F W ver G4 0 0 Back to the Ready status gt e gt Ready Press K key 3 Secs to Enter Menu 22 3 3 LCD Interface Function Main Page A EXIT Printer Setting aS Printer Setting A8 86666 Label Setting Device Analysis Setting items for printer ex Printing speed darkness Also includes a Printing Wizard for your ease of printing Setting items for printing label ex Rotation Printing position offset Option modules and connection port settings Self Diagnose functions for printer ex TPH testing self test page printing Exit from Setting Mode 23 Setting Items in Setting Mode AS Printer Setting Label Setting LCD Language English German Safe PAC IRE Speed 2 5 or 7 Darkness 0 19 Wizard Media Type Label with Gaps Label with Marks Continuous Printer Mode Direct Thermal Thermat Transfer Tear off Position 0 40 Darkness 0 19 Speed 2 5 Sensor Auto Select Media Detection See Through Reflective Label with Gaps Media Type Label with Marks Continuous Printing
9. as shown in the illustration 1 and turn it anticlockwise to a top right position 2 Pull the release catch for the label roll guide to the right as shown by the blue arrow 1 Now slide the label roll guide forward and fold it up as shown by the blue arrow 2 Place the label roll on the label supply hub pushing it right up to the printer housing Do not apply too much pressure to avoid damaging the label stock Fold the label roll guide back down and push it against the label roll Note When moving the label roll guide hold it only by the end that is attached to the bracket not by its top Load the label roll into the printer as shown in the illustration Pass it through the printer as indicated by the blue arrows Pass the label stock through the sensor and up to the tear off plate Note Remember to set the movable sensor to gap black mark or tag hole by changing the position of the sensor with the adjustment wheel The labels pass between the wall of the printer housing and the adjustable paper guide Note Pass the labels through the printer as shown in the illustration 10 Return the print head release lever to its Original position Then close the printer cover 2 2 Loading the ribbon 1 Place the printer on a flat surface and open the printer COVer Pull out the print head release lever as shown in the illustration 1 and turn it anticlock
10. button for 3 second will turn the printer off FEED Button When you press the FEED button the printer moves the label to the defined stop position If you are using continuous labels pressing the FEED button will move label stock until you release the button again If you are using individual labels pressing the FEED button will move only one label If the label does not stop at the correct position you need to run the auto detection function on the label stock please see Section 3 4 Label Calibration and Self Test 17 3 2 LCD Interface Introduction Getting Started Press the POWER button to turn on the printer and the START UP SCREEN appears Power on gt gt D 1 00a3 DL Mode ver If the printer is on ready to print status the LCD screen should display the message Ready on the screen WOMEN F W ver G4 o 3 SL Ready Press K key 3 Secs to Enter Menu Please keep pressing button and wait for the timer to be filled then the LCD interface will enter into the MAIN 2 GoDEX PAGE for SETTING MODE You can make various setting functions in SETTING MODE G4 0 F W ver Enter Main page D K E C Ready o Press key 3 Secs to Enter Menu Printer Setting 18 Operations on Setting Page On MAIN PAGE press or button to move the cursor and select the functions Select a designated function and press FEED button you wi
11. function lets you check whether the printer is functioning normally Here is how you run the label size calibration and self test 1 Check that the label stock is loaded correctly 2 Turn off the printer 3 Turn the printer on again keeping the FEED button pressed The printer will now measure the label stock and store the label height 4 Once the printer has successfully measured the label stock it will print a self test label The contents of a self test printout are listed below Model amp Version USB ID setting Serial port setting MAC address of Ethernet port IP protocol setting IP address of Ethernet port Gateway setting Netmask setting Number of DRAM installed Image buffer size Number of forms Number of graphics Number of fonts Number of Asian fonts Number of Databases Number of Scalable fonts Free memory size Speed Density Ref Point Print direction Label width Form length Stop position Cutter Label Dispenser Mode Sensor Setting Code Page Printer is on factory default EZ2250i GX XXX USB S N 12345678 Serial port 96 N 8 1 MAC Addr xx xx XX XX XX XX DHCP Enable IP XXX XXX XXX XXX Gateway XXX XXX XXX XXX Sub Mask Xxx XXX XXX XXX L 1 DRAM installed Image buffer size 1500 KB 0000 FORM S IN MEMORY 0000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY 000 DATABASE S IN MEMORY 000 TTF S IN MEMORY 4073 KB FREE MEMORY 4S4 H8 ROOO
12. installation process click Finish 15 T Z Printers and Faxes File Edit View Favorites Tools 0 0 8 Back Forward up Help xXx MB D G Cut Copy Paste Search X Folders Once the driver installation is complete the new printer should appear in the Printers and Faxes folder Address Printers and Faxes Printer Tasks 3 Add a printer amp Set up Faxing See Also 2 Troubleshoot printing Get help with printing Other Places E Control Panel E Scanners and Cameras E My Documents B My Pictures My Computer Details ome A Godex EZ2250i Pd a Favorites Tools Help Q 5 XX B L orward Up Cut Copy Paste Search S Godex EZ2250i F rinters and Faxes winter axing 16 3 Setting and Control for Operation Panel 3 1 Operation Panel Operation Panel Introduction LCD SCREEN OPERATION PANEL Q DIRECTION KEY FEED BUTTON POWER BUTTON POWER Button Press the POWER button to turn on the printer and the START UP SCREEN appears If the printer is on ready to print status the LCD screen should display the message READY on the screen When printer is turned on keep pressing the POWER
13. like the example in b you need to turn ribbon shield screw B clockwise LABEL TEST LABEL EST BATTLE MI WELL 1 567 IN 1234567890 234567890 COMPANY NAME COMPANY NAME SAMPLE SAMPLE X l UN HUI aU MUNI A li il i 1234567890 1234567890 a b To keep track of the change in print quality you should adjust the screws by half a turn at a time Print a test page If there is no improvement in the print result turn the screw by another half turn Do not turn the adjustment screw more than two full turns Note If you adjust the screw by more than two full turns the paper feed may no longer function correctly In that case unscrew the ribbon shield screws fully and restart the adjustment process 55 6 7 Cutter settings Socket head screws for adjusting the cutter are located on both sides of the cutter In the event of a paper jam the cutter will no longer function correctly Switch off the printer and use a hex key M3 to turn the socket head screw Turn the key anticlockwise to remove the jammed paper When you have removed the jammed paper you can switch the printer back on The cutter will automatically reset Note The label medium should be at least 30 mm long to ensure correct functioning of the cutter 56 6 8 Troubleshooting Problem The printer is switched on but Check the power supply the LCD screen does not light up Check the software settings driver settings or com
14. rewinder cable to the printer housing Installation of the rewinder module is now complete 40 5 2 Installing the rewinder guide Unscrew the screw marked in the illustration on the front of the printer which secures the lower cover plate 2 Remove the lower cover plate Note Switch off the printer before starting the installation Mount the rewinder guide on the print mechanism and secure it with SCrews Installation of the rewinder guide is now complete Now load the label stock Pass the label stock through the rewinder from the bottom up Secure the label stock on the rewinder using the retention clip Note Make sure you choose the correct rewind direction Close the printer cover to complete the installation Note 1 Before you start using the rewinder please make sure that you have carried out all the steps as shown in the illustrations Note 2 To use the label dispenser you have to remove the rewinder guide again 41 E 3 Label dispenser Unscrew the screw marked in the illustration on the front of the printer which secures the lower cover plate Remove the lower cover plate Note Switch off the printer before Starting the installation Place the printer the right way up again Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 Remove the retention clip
15. CD Select the icon for the driver file and click it to start the installation Windows Drivers File Edit View Favorites Tools Help 60 86 1X a B lt Back Forward Up Cut Copy Paste Search Folders A x de Edit View Favorites Tools Help OQ O o B Back Forward Cut Copy File and Folder Tasks ir Make a new folder Publish this folder tothe 9 RE Web F E Share this Folder Address D Windows Drivers we DATA D E My Documents Shared Documents ij My Computer My Network Places File and Folder Tasks e Make a new Folder e Publish this Folder to the Web E3 Share this folder r Places 2 Follow the instructions on the screen The Driver Wizard guides you through the installation procedure Select Install printer drivers Seagull Driver Wizard Welcome to the Seagull Driver Wizard This wizard helps vou install and remove printer drivers What would you like to do Upgrade printer drivers Remove printer drivers 3 Specify your printer model Seagull Driver Wizard Specify Printer Model The manufacturer and model determine which printer driver to use Specify the model of your printer Printer Model Godex EZ2250i Source Seaqulll Version 14 4 Specify the port used to connect the printer to the host computer Seagull Driver
16. R200 W102 Q100 3 ET18 Option DO O0 AD Reflective AD 1 96 2 84 2 49 0 88 23 Code Page 850 Default state Yes 2f Label Calibration Button Keep pressing CALIBRATION button for 1 second the printer can immediately run the label size calibration CALIBRATION BUTTON 28 3 5 Error Alerts In the event of a problem that prevents normal functioning of the printer you will see an error message on LCD screen and hear some beep signals Please refer to below table for the error alerts sJLCD SCREEN OPERATION PANEL DIRECTION KEY FEED BUTTON Il eS POWER BUTTON Operation Panel Status u l Type Beeps Description Solution Print Head Error 2 x4 beeps The printing mechanism is not Open the print mechanism and close correctly closed it again TPH opened GoDEX Once the print head has cooled m s Print Head Error None High temperature at the print head down the printer switches to standby mode TPH overheat IIREYX No ribbon is installed and the printer Make sure that the printer is set to Woe l aa FIW ver G4 000 displays an error direct thermal printing mode Media Error 2 x 3 beeps x
17. User Manual EZ2250i EZ2350i Version Issue Date P N Rev A 2012 04 23 920 014611 00 mm USER MANUAL EZ2250i EZ23501 nd ERa E gr 17 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022 1998 A1 2000 A2 2003 CISPR 22 Class A EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN 61000 3 2 2000 amp EN 61000 3 3 1995 The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits EZ2250i SERIES TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE FOLLOWING STANDARDS EN55022 1998 CLSPR 22 C
18. Wizard Specify Port 4 port is used to connect a printer to the computer Specify the port that you are using If you are connecting using TCP IP or another port type not listed below create a new port Port Type COMI Serial Port 8600 8N1 Local Port Virtual printer port For USB USBO02 Virtual printer port For USB IP 192 168 1 7 Standard TCP IP Port 192 168 1 7 LPR Create Port Configure Port 5 Enter a printer name and assign the appropriate rights Seagull Driver Wizard Specify Printer Name Names are used to identify the printer on this computer and on the network Enter a name for this printer Printer name Godex EZ2250i use this printer as the default printer Specify whether or not you want to share this printer with other network users When sharing you must provide a share name Do not share this printer Share name Godex EZ2250i 6 Once the installation is complete a summary of the printer settings is displayed Check whether the printer settings are correct and click Finish to start copying the driver files Wait until copying is complete then finish the installation Seagull Driver Wizard Completing the Seagull Driver Wizard 4 new printer will be installed using the Following settings Mame Godex EZ2250i Share name lt Not Shared Port USBOO1 Default No Manufacturer Godex Model Godex EZ2250i Version To begin the driver
19. e e C S Send Command Input Command Output Message You can press Send Command button to send printer commands via Ethernet port and control the printer remotely 37 Firmware Download On Firmware Download tab the current version of printer firmware will be showed on the screen If you need to update the printer firmware just specify the file location of firmware file and press Start Download Firmware button The printer firmware then can be updated remotely r1 I con N etSetting Language Firmware Download aj e ja e les Firmware Upgrade E BOOT 1 000a1 F W RT200i 1 000a Firmware Current Version BOOT 1 000a1 F W G500 1 000a Please Select Firmware File Browse Start Download Firmware Recover To Factory Settings In addition to the firmware update you can press Recover To Factory Settings button to restore the printer configurations back to factory default 38 5 Accessories 5 1 Internal rewinder Note Maximum height of the rewound medium 118 mm Suggestion Medium thickness 0 06 mm 0 25 mm Place the printer on a flat surface and open the printer cover Note Remember to switch off the printer before starting the installation Remove the cover for the rewinder module 39 Remove the retention clip from the rewinder Secure the rewinder on the printer housing using the four screws supplied Now connect the
20. e QLabel Scientific Windows driver eles Label Design Software Notice If the Super Wizard program did not run automatically you can either turn on the Auto run setting for your CD DVD driver or double click the icon of CD DVD driver to run the program 12 4 As the printer driver and QLabel are installing a screen will display a progress bar GoDEX Installing the QLabel Software may take a few minutes Barcodes Made Fasy All steel rugged industrial design GEPL and GzPL included 5 Once the installation is complete you can start to make and print labels with QLabel or throug the printer driver GoDEX START GLABEL DESIGN SOFTWARE NOW EXIT TO MY DESKTOP 6 Asthe optional steps you can also print a test label or register your printer during the Standard Installation procedure GoDEX Please register your Godex pri GoUEX You have successfully inst Seagull Scientific Windo Bob Smith COMPANY PHONE NUMBER EMAIL Your Godex printer is now ready to use COUNTRY Notice Jf you need more resources tools or reference documents you can also find them on Super Wizard CD Just click Other Choices on Welcome Screen to access the files 13 Installing Printer Driver Directly From CD Folder 1 Insert the product CD in the CD DVD drive of the host computer and open the Seagull Drivers folder on the
21. ed in alcohol Note 1 The print head should be cleaned once a week Note 27 Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the print head 53 6 5 Adjusting the balance and print head tension Open the printer side cover Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 When using a variety of label stock and ribbons the ink may not be evenly distributed If there is no printed image on one side of the paper or the ribbon wrinkles the print head pressure must be readjusted using the TPH spring boxes 3 Move the TPH spring boxes as shown in the illustration to change the print head pressure The wider the medium you are using the further out the TPH spring boxes must be moved If there is no quality improvement you need to change the pressure on the TPH spring boxes 4 Turning the screw clockwise increases the pressure while turning it anticlockwise reduces the pressure 54 6 6 Ribbon shield settings The use of different ribbon materials may cause wrinkling of the ribbon which in turn affects the print result as illustrated by the examples in a and b To change the print quality you can adjust the ribbon shield screws If your print result looks like the example in a you need to turn ribbon shield screw A clockwise If your print result looks
22. etting Click the NetSetting icon to start the program you will see the start page as below The start page will display the basic information of connected printer and your PC F so M lara gage c Laces rien P latae Precis a E l jaleel Pene Select The Pina au fam To Comed Baii Mia tnl be hiit diere L T TIT Pre e L Bade TSO Se IDA ORE oe did 103 121 a L IT LsoChuaag Pr S d a e rer ch 199 d L iiaii gat lore ECOT 1 MUI FAN RT200i 1 BDDa Jul 22 2001 11 13 46 PCS 34000 Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment Once a connected Godex printer is detected it will be listed on the start page There are six tabs on the top of interface which can configure different types of network settings But for the data security reason you need correct password to enter the configuration pages Notice The default password is 1111 you can change the password later from the IP Setting tab 32 IP Setting The IP Setting tab can change the printer name Port number Gateway setting and the password for configuring the printer You can also set the printer s IP address ether by DHCP or by Static IP c N etSetting anan IP Settinq e 59 is Printer Name Godex Length 1 16 Port No 9100 E Default Gateway 192 168 0 254 Password 000 Length 1 4 Get IP From DHCP Server static IP IP Address
23. g the print line Please contact your local dealer for technical support 1 Open the printer cover Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 TPH print line adjustment When printing is slow or when printing on thick label stock the print line must be moved to the front in paper feed direction for a better print result Using a flat head screwdriver turn the screws clockwise to move the TPH forward The two screws on the left and right must be adjusted to the same position to ensure the print line and feed roller are in parallel One turn of the screw moves the print head by 0 5 mm To keep track of the change in quality you should adjust the screws by turn at a time If no improvement is visible gently turn the screws clockwise as far as possible then restart the adjustment process from there 91 6 3 Adjusting the ribbon tension You can adjust the ribbon tension by turning the ribbon shaft knob green wheel at the base of the ribbon supply hub see illustration clockwise or anticlockwise There are 4 possible settings which are marked on the knob of the ribbon rewind hub and the ribbon supply hub When set to 1 the tension is highest while the tension is lowest at 4 If the tension is so low that the ribbon does not move forward you need to reduce the tension of the ribbon supply hub or increase the ten
24. i The ribbon is finished or the label Check ribbon setting supply hub is not moving Replace the ribbon roll Make sure that the label sensor is positioned correctly If the sensor still does not detect the paper run the auto detection function again No paper is detected GOUE F W ver G4 000 Paper is finished Replace the label roll Media Error 2x2beeps Q T Possible reasons the print medium o has become trapped around the pound sien rubber roll the sensor cannot detect Check paper seming p l a gap or black mark between the labels there is no paper Please reset the sensor 29 Operation Panel Status o l Type Beeps Description Solution GoDEX F W ver G4 000 The memory is full The printer prints Delete unnecessary data or install aD the message File System full additional memory Memory full GoDEX ae Use the X4 command to print all File Error RE 0 Unable to find file The printer prints files Then check whether the files GD PS he message File Name not found exist and whether the names are correct File name can t be found M QUE A F W ver G4 000 1e Pre Raa ee gula Change the name of the file and try exists The printer prints the message di storing it again Duplicate Name File name duplicated 30 4 NetSetting for Ethernet 4 1 Installing the NetSetting software The NetSetting software is used to
25. lass A EN55024 1998 IEC 61000 4 Serial EN61000 3 2 2000 EN 6100 3 3 1995 CFR 47 Part 15 CISPR 22 3rd Edition 1997 Class A ANSI C63 4 2001 CNS 13438 IEC60950 1 2005 EN 60950 1 2006 A11 2009 GB4943 2001 GB9254 1998 GB17625 1 2003 EN60950 1 2001 CAUTION e Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Only use with designated power supply adapter model Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Safety instructions Please read the following instructions carefully 1 Keep the equipment away from humidity Before you connect the equipment to the power outlet please check the voltage of the power source Make sure the printer is off before plugging the power connector into the power jack lt is recommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage Be careful not to get liquid on the equipment to avoid electrical shock For safety and warranty reasons ONLY qualified service personnel should open the equipment Do not repair or adjust energized equipment under any circumstances 1 DARGODE PRINTER T 3 Tto BOX COMON RMR mr en nen nn care ree ere pedis eue rg era ee ee
26. ll enter the SETTING PAGES for the function TET A8 86666 EXIT Label Setting L C 2 Select gt or gt A A8 86666 On SETTING PAGES press gt or 4 button to select the setting items Select a designated function and press FEED button you will enter the SETTING VALUE PAGES for the function A A8 86666 C2 C2 Select gt or gt m 8 9 9 I i um m Rotation 70 180 270 19 On SETTING VALUE PAGES press or lt button to change the setting values umi lt HIH Rotation A C gt Select D or gt 0 EL EL 90 180 270 Press FEED button will apply the setting value you just selected and the red tick will appear to mark the value Moy lt m Rotation e 4 90 180 v 270 Notice The blue arrow indicates the value you are selected The red tick indicates that the selected value is applied now V 20 Exit from Current Page to Ready Status The icon on top left corner displays the capture of upper level screen and also guides you back to upper level with left or up arrow NAVIGATION ICON HE m Rotation 0 90 180 V 270 On SETTING VALUE PAGES press lt 4 button will go back to the upper level screen A A8 86666 Back to the Setting page D lt G gt m d my i A Back to the Main page gt gt 6 9 Label Setting 21
27. manage the network configurations when connecting the printer via Ethernet port It is available on product CD or can be downloaded from official website To install the NetSetting please follow below steps de Insert the product CD in the CD DVD drive of the host computer and open the Ethernet folder on the CD 2 Select the icon for the NetSetting installation file and click it to start the installation Ethernet File Edit Yiew Favorites Tools Help Q Back e 27 X Fe B yo Search Y Folders Address D Download Drivers Ethernet o m File and Folder Tasks Other Places C3 Drivers D My Documents ij My Computer My Network Places Details 1 objects Follow the instructions on the screen The Setup Wizard guides you through the installation procedure Specify the Installation Folder TB PT Select Installation Folder Netsettir q The installer will install NetSetting to the following folder To install in this folder click Next To install to a different folder enter it below or click Browse Folder C Program FilesiGodexiWetSetting Install NetSetting for yourself or for anyone who uses this computer Q Everyone Just me Click Next to start the installation Once the installation is completed you will see the NetSetting icon on your desktop d El NetSettmeg 31 4 2 The Interface of NetS
28. mand codes Look for the error alert in the table in Section 3 5 Error alerts Check whether the cutter is functioning normally and whether it is cutting at all Only if a cutter is installed The label stock passes through Please make sure that the label stock is loaded the the printer but no image is right way up and that it is suitable material printed Please make sure that the ribbon is loaded correctly Clear the paper jam Remove any label material left on the thermal print head and clean the print head using a soft lint free cloth dipped in alcohol Check the thermal print head for dust or other dirt label material or ribbon residue There is no printed image on Check for errors in the application software part of the label or the image is Check the ribbon for wrinkles blurred Check the power supply Run a self test Section 3 4 Check the quality of the print medium Run the calibration function Section 3 4 The printed image is positioned Check the label height setting incorrectly or a label is missed Check whether there is paper or dust covering the out during printing sensor Check the guide settings labels in a straight line labels completely When using the cutter the Check whether the cutter has been correctly installed labels are not fed through or cut Check whether the paper guides are functioning off incorrectly correctly The label dispenser is not Check whether there is du
29. n are va ER M S 3 1525 SO SCIIC ATOMS TTT 3 1 9 CHING TO KNOW YOUR eiai T 5 2 PRINTER SETUP TT 7 2A MO ACING WME cloro ee Gye 7 2 2 Loadihg neyle se 10 2 3 Connecting the printer to the host computer eee eee ee eee ee ee 11 2 4 Installing Printer Driver and QLabel with Super Wizard CD sse 12 3 SETTING AND CONTROL FOR OPERATION PANEL 17 Srl C Deralloh T ln rastris usc eb ne a ao ndo distunue eebcs n inta uas eo io Liste meses onte 17 9 8 UCD Interface Introd t cllOl sso sese toi ai do uem aat beo cuta Mattis Cote tu oer uti tud eos uid u s 18 3 9 Be RII Zure e FUNCION atten ult Dad ted vum bkn van R ada wd bob petente Pati ett bosco 23 3 4 Label Calibration and Self Test sse 27 H esa T T Xr 29 4 NETSETTING FOR ETHERNET eee 31 4 1 Installing the NetSetting software see eee e eee ee 31 4 2 The Interface of Neend sss eee eee eee eee 32 5 ACCESSORIES e 39 51 Internal FOWINOCR uus itd aso un xebebas auta veta od lu toi duct culi a a tt tatu E Qu a 39 5 2 Installing the rewinder guide sse 41 5 3 Labeldispenser anesini RE etc e eu e Duis Utg marcas eate sd ista te sadip ie Us 42 95 4 Installing TINS e s sensit ute a tet e ipsus ebat rit uut 44 5 5 Installing the Parallel adapter memene e AN 46 5 6 Installing the Applicator interface ccccccccseecccesseecseeeeceeeeceueeeseuceeseeessueesseeeseeeeesees
30. or interface Applicator interface Screws set of 2 Place the printer on a flat surface and open the printer cover Note Remember to switch off the printer before starting the installation Unscrew the two screws marked in the illustration on the right and remove the left hand side of the printer housing Unscrew the screws on the applicator interface cover and remove the cover 48 Pass the applicator cable through the opening into the housing Connect the applicator cable to the jack marked APP on the motherboard Secure the applicator interface using two Screws Replace the left hand part of the printer housing and secure it with the screws you removed earlier to complete the installation 49 6 Maintenance and adjustment 6 1 Installing removing the print head module Open the printer cover Note Remember to switch off the printer before removing the print head module Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 Hold the print head module at the front and gently pull it out wae FZ w ws 7 e x L If you cannot remove the module by gently pulling it use a screwdriver as shown in the illustration Hold the module at the front and slide it into the printer along the guide rails Firmly press the module in so the contacts are fully connected 50 6 2 Adjustin
31. ou can decide which error cases need to be sent out to the operator Moreover the alert messages can be set to be sent by SMTP SNMP or both N etSetting Alert Message Setting zm j j gje Description Paper Qut Missing Gap Ribbon Out Door Open Rewinder Full Memory Full Name Not Found Name Duplicate Syntax Unknown Cutter Jam ReGet You can press Set button to apply the settings and ReGet button to refresh the setting values 35 Printer Configuration Set or change the configurations of connected printer Most of key settings for the printer operation can be done by this setting page a Netsetting Printer Configuration Printer Setup Printer Model Resolution Darkness StipperApplicator Labels per Cut Printing Mode LCD Language sensing Mode 2 Automatic Keyboard Language Smart Backfeed OFF Code Page Top Of Form Code Page 850 ON Buzzer ON You can press Set button to apply the settings and ReGet button to refresh the setting values 36 User Command The User Command tab provides a communication interface for operator to control the printer Input printer commands in Input Command window and press Send Command button the commands will be sent to the printer For some commands that will return response message the message will be displayed in Output Message window F T c Netsetting Language User Command
32. s and or registered trademarks of their respective owners Minimum print height specification compliance can be dependent on non standard material variables such as label type thickness spacing liner construction etc Godex is pleased to test non standard materials for minimum height printing capability 1 3 Getting to know your printer External view Operator panel Lower cover plate Viewing window Printer cover A W N cO N O1 Feed slot for continuous labels Auto Calibration button Parallel port optional E 8 Seralpot DB 9 Z4 A 9 Powerjak LL Internal view 12 11 1 D 10 3 4 5 9 6 8 7 Ribbon rewind hub Ribbon supply hub Print mechanism 6 Release lever for printhead 0 9 Label tension guide L Movable sensor 2 Printer setup This printer supports the following printing methods Thermal transfer Requires a ribbon for transferring a printed image to a medium orinting TTP Direct thermal Does not require a ribbon only thermal paper printing DTP Please check which printing method you are using and alter the settings accordingly in the printer driver printer menu and or software 2 1 Loading the label roll Place the printer ona flat surface and open the printer cover Pull out the print head release lever
33. set by auto sensing or programming Width Tear 1 25 4 mm Min 4 64 118 mm Max Width Cutter 4 61 117 mm Max Width Label Dispenser Rewind 4 64 118 mm Max Thickness 0 003 0 06 mm Min 0 01 0 25 mm Max Label roll diameter Max 8 203 2 mm with 3 76 2 mm core Max 6 152 4 mm with 1 5 88 1 mm core Core diameter 1 5 38 1 mm 3 76 2 mm Types Wax wax resin resin Length 1471 450 m Width 1 18 Min 4 33 30 mm 110 mm Max Ribbon roll diameter 2 99 76 mm Core diameter 1 25 4 mm Auto ink inside and ink outside Printer Language EZPL GEPL GZPL auto switch Label design software QLabel IV GoLabel for EZPL only Driver Windows 2000 XP Vista 7 Windows Server 2003 amp 2008 DLL Windows 2000 XP and Vista Bitmap fonts 6 8 10 12 14 18 24 30 16X26 and OCRA amp B Bitmap fonts 909 1805 270 rotatable single char acters 905 180 270 Resident Fonts rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions Scalable fonts 90 180 270 rotatable Bitmap fonts 909 1805 270 rotatable single char acters 905 180 270 rotatable Download Fonts Asian fonts 90 180 270 rotatable and 8 times e xpandable in horizontal and vertical directions Scalable fonts 90 180 270 rotatable Ribbon code Aztec code CODEPAGE 437 850 851 852 855 857 860 861 862 863 865 866 869 Code Pages ust WINDOWS 1250
34. sion of the ribbon rewind hub To set the tension press in the knob and turn it clockwise or anticlockwise as required Increasing the tension of the ribbon rewind hub will remove any wrinkling of the ribbon during printing which results from the use of different ribbon materials For details about the wrinkling creasing of ribbons see Section 5 6 If you are using a very narrow ribbon the printer may not move the label stock forward particularly with a ribbon that is less than 2 wide In that case reduce the tension by turning the knob of the ribbon supply hub anticlockwise If the tension is too high the ribbon core may be crushed and thus impossible to remove In that case reduce the tension of the ribbon supply hub and the ribbon rewind hub by turning the knobs anticlockwise 52 6 4 Cleaning the thermal print head Dirt on the print head or ribbon may result in inadequate print quality no printed image on part of the label The printer cover should therefore be kept closed whenever possible Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head Here is how you clean the print head owitch off the printer Open the printer cover Remove the ribbon Release the print head by turning the print head release lever To remove any label residue or other dirt from the print head see blue arrow please use a Soft lint free cloth dipp
35. st on the label dispenser functioning normally Check whether the label stock is positioned correctly Note J If any problems occur that are not described here please contact your dealer The LCD screen shows the notice icon and printing is interrupted The label stock jams during printing 57 Appendix A Interfaces Parallel port Handshaking DSTB is sent to the printer BUSY to the host computer ue Parallel cable compatible with IBM computers Pinout See below Strobe Computer printer Data 0 7 Acknowledge Busy Paper empty Select Auto Linefeed Computer Printer Printer Printer Printer Computer printer N C Signal Gnd Chassis Gnd 5V max 500mA Signal Gnd Initialize Error oignal Ground N C Select in Computer Computer printer Printer Computer printer Serial port Default Baud rate 9600 no parity 8 data bits 1 stop bit XON XOFF protocol and settings RTS CTS RS232 housing 9 pin to 9 pin DB9socket O DB9 plug 5V max 500mA c c l O Ci GO M Printer Computer Note The total current to the parallel and serial ports may not exceed 500 mA 58 USB port Connector type Function Internal interface UART1 wafer Z O TXD RXD CTS ND RTS N CO RA e lt U N O1 RTS E RST 5 N 5V CO CO Q lt O k k M k O O h h Pph lea lo 09 4 o m AOU N UART2 wafer NO h
36. the two screws securing the tear off plate then remove the tear off plate 44 Secure the cutter module on the printer housing using the screws Connect the cutter cable connector to the cutter jack on the printer Route the connection cable along the bottom of the printer housing using the cable clips Place the cutter cover over the cutter module and secure it using the screw you removed from the lower cover plate Now load the label roll into the printer and close the printer cover Note 1 Check whether the cutter function is enabled in the printer Note 2 Labels or paper should be at least 30 mm high Suggestion After installation of the cutter module set the stop position E to 26 45 5 5 Installing the Parallel adapter Check whether the printer is switched off Place the printer on a flat surface and open the printer cover Unscrew the two screws marked in the illustration on the right and remove the left hand side of the printer housing Unscrew the screws on the parallel port cover and remove the cover 46 Install the Parallel adapter in its place and secure it on the housing with SCrews Connect the 30 pin connection cable to the motherboard Replace the left hand part of the printer housing and secure it with the screws you removed earlier Installation of the Parallel adapter is now complete 47 5 6 Installing the Applicat
37. wise to a top right position 2 Place a new ribbon on the ribbon supply hub Then place an empty ribbon core on the ribbon rewind hub The two illustrations on the right show you how to install the ribbon depending on the ribbon type ink side in or out Ink side out Ink side in Outside glk Inside Outside e D ini e w y f JH e Pass the ribbon under the print head and back up on the other side Attach it to the empty ribbon core Note Do not pass the ribbon under the sensor 2 3 Connecting the printer to the host computer Please make sure that the printer is switched off Connect the power cord to the AC adapter and connect the adapter to the printer Connect the USB cable to the printer and host computer Switch on the printer The operator panel should now light up D I 2 4 Installing Printer Driver and QLabel with Super Wizard CD 1 Insert the Super Wizard CD in the CD DVD drive of the host computer and the program should pop up automatically You will see the Welcome screen first On the Welcome screen choose Standard Installation GoDEX Welcome to Godex and thank a high quality Godex Printer 2 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on Make sure that is done and then click Next zm GoDEX Connect your printer to your PC GoDEX Click next to Install th
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