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ZPX04/08 User`s Manual

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1. cccccccccccccccccciccccccciccceccccccccccccirirrccrcereeeeeee 50 11 6 How to Set an incoming call to IVR based time rule ccc ccccccecceceeeeeeeeeeeeeees 50 11 7 How to link two ZX100 IPPBX in the same network cccccccccccccccccccceeceeeeeeeeeeeeeeeees 54 11 8 How to link two IPPBX in different netWOTrKk ccccccccccccciccciicccccciciiicieiii 37 11 9 How to resolve problems about hearing only on one Side eee eeeeeeeeeeeeeeeeeees 59 Chapter12 How to use Skype account in ZX100 ccccoccco000000000000000000000000000000000 61 12 1 Reeister tor Skype Mama cer aiisccce nase ndtv once omaesesneanoewacdoanderacdan receeamnnrebestpieevudeaddeesedad vecetes 61 12 2 Create a SIP Profile and buy a Channel Subscription ccccccccccssssesseseeeseseeeeaas 61 12 3 Allocate Skype Credit to the SIP Profile cccccececceeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeees 62 12 4 Configure your Skype for SIP certified PBX for outbound callSs ccc 63 123 Make an outbo nd call sasae e EEn cadeatene staan EER 64 12 6 Configure your Skype for SIP certified PBX for inbound calling e lt ss 64 12 7 Set up a business account to test inbound calls from people with Skype 64 12 8 Make a test inbound call from Skype cccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 65 12 9 Assign an Online Number to receive
2. List of Music On Hold Display Music On Hold class list Class Set Music On Hold class name Music Select music you can replace music file through the update page Enter The Music File Name Set you want upgrade music file name TFTP Server IP address Set the TFTP server IP Select Music directory Select directory that you want saved music file V1 0 Editor Yu 4 Sep 2010 23 ZD 2X100 Series IP PBX 7 5 Music On Ringback ZX CD Activate Changes Logout Move the mouse over toa field to see tooltips Music on Ringback Music On Ringback Reference Music music2 v Music on Ringback MOR Reload On Ringback Notice You must enable Music On Ringback function In Options Page 7 6 Call Parking ZxXCCD seein prar Call Parking Preferences each the mouse over toa ield to see tooltips Basic Call Packing Reference Music Select a music for Music Extension to Dial for Parking Calls 700 What extensions to park calls on 701 720 Ex 701 720 Number of seconds a call can be parked for 45 Pickup Extension 8 Pickup Specified Extension 7 Blind Transfer Attended Transfer 2 Call Parking Disconnect Call Timeout for answer on attended transfer 15 QQ R d odemaork OO i Extension to Dial for Parking Calls Set Call Parking number What extensions to park call on Set the Call Parking get number eg 701 720 Number of seconds a call can be parked for Set the second call time
3. V1 0 Editor Yu 4 Sep 2010 21 ZOD 2X100 Series IP PBX 7 2 3 Email settings Move the mouse over to a Home sd Voicemail Configuration ob lapis Basic a General SMTP Settings Email Settings Inbound Control Advanced Template for Voicemail Emails Options E E M Attach recordings to e mail Voicemail Sender Name IPPBX Server E From gang chen zycoo com Music on hold f z Subject you ve a voicemail from VM_CALLERID Music on Ringback eS eee ee 5 Message Dear VM_NAME you have a new voicemail from Call Parking VM_CALLERID the message time is FE VM_DUR Receive voicemail time is VM_DATE Follow Me Paging and Intercom Time Based Rules X Suyys Cancel Network Settings Template Variables t TAB VM_NAME Recipient s firstname and lastname VM_DUR The duration of the voicemail message VM_MAILBOX The recipient s extension VM_CALLERID The caller id of the person who left the message VM_MSGNUM The message number in your mailbox VM_DATE The date and time the message was left Sender Name Set the name for sender e From Set the from email Subject Set the email title Massage Input the matter in your email 7 3 Conferencing Every company reaches the point of needing more people on a call than it can effectively include through three way calling conference bridges allow you to include more people as well as project a professional image Activate Changes Logo
4. Yu 4 Sep 2010 37 ZD 2X100 Series IP PBX 9 2 2 VPN Settings Activate Changes Logout Move the mouse over to a VPN Settings field to see tooltips DDNS VPN DDNS amp VPN Password On this page you can set VPN reference Notice Now it only supports N2N VPN More other VPN you can customize based on your requirement V1 0 Editor Yu 4 Sep 2010 38 ZOD 2X100 Series IP PBX Chapter10 System Management 10 1Time Settings Activate Changes Logout E 2 Move the mouse over to a Time Settings field to see tooltips na Time Settings Inbound Control NTP C Manual Time Set Advanced Status NTP Server pool ntp org Network Settings j g Time Zone GMT 08 00 Beijing Hong Kong Urumai X System Time Settings Update Cancel 10 1 1 NTP Settings NTP Manual Time Set NTF Server pool ntp org Time Zone GMT 08 00 Beijing Hong Kong Urumai NTP Server Specify the NTP server that you wish to use You may type either the domain name or the IP address of the server and it may be either remote or local The default server is pool ntp org Be aware that the PBX needs to be able to access a NTP server in order to function properly Time Zone Select your time zone so that the system will set time base on the time ZONE 70 7 2 Manual Time Settings NTP Manual Time Set Year YYYY eq 2010 Month MM eg 05 Day DD eg 08 Hour HH eg 09 Min
5. ZX100 IP PBX User s Manual The information contained in this document is subject to change at any time without orior notification Specifications of the product are subject to change at any time without notice If you want to learn more info about our product please visit our web WWW ZYCOO COM ZX100 Series IP PBX TABLE OF CONTENTS Chapter1 Brief Introduction ccoccccoo000000000000000000000000000000000000000000000000000000000000000000000000 3 Chapter2 Safety NotiCe sccccsccscccccicosciccoecraccrescresicsssncsccesnaueueuossskoenscsocteuoutscaveneuenousrenccecounsens 4 Chapter3 ZX100 Specification co00000000000000000000000000000000000000000000000000000000000000000000000000 5 74 AV MOV DAR E EA 1120 1402200402262001 a no droit 240002220 0A CE0 coos eee 20000016 5 352 OVS tC HE CAUT 2 PEE EE T AE E AAT E T A E A AE EE ETT 5 SEDE 652544 QING E E EN O T EE E E22 40020010 22 E EA 6 SADU CO a OD ean E E EEA 3 5 Default Feature KY ewes ces sates i E a EAE AES AAS Ramb dre Read 7 Chapter4 Login in Home Page ccccccccocccocccoocoo00eo000e00000000000000000000000000000000000000000000000 8 Chapter5 Basic Configuration 0000000000000000000000000000000000000000000000000000000000000000000000000 10 Dec COMING Ex18tS10116 aeee 050 H esse e cece Seeds E E E 10 S ih s cee ee eee re ee eer SO E eee eer ORT A A nee re O E eee 11 Bo OO OMI OUNCES a 13 ChapterG Inbound
6. 4 Sep 2010 17 e Name Strategy Ring Group Members Add Ring Group member from Available channels If the Ring Group no answered you can choose to Goto an Extension Goto an Extension Voicemail Goto a RingGroup Goto an IVR menu HangUp V1 0 Editor Yu 2X100 Series IP PBX Add Ring Group x Name Strategy Ring all SIP 801 Useri SIP 605 User2 SIP 803 User3 SIP 804 User4 SIP 805 User5 ded SIP 806 User SIP 807 User SIP 808 Users Ring Group Members Available Channels Extension for this ring group Option M1 Ring each all for these many seconds 20 If not answered Goto an Extension Goto an Extension Voicemail Goto a RingGroup Goto an IVR menu HangUp set a Ring Group name There is a drop down list you can choose Ring all or Ring in order 4th Sep 2010 18 ZOD 2X100 Series IP PBX Chapter7 Advanced Configuration 7 1 Options Move the mouse over to a Options field to see tooltips Basic Local Extension Settings Inbound Control Local Extensions are Varying v Advanced Options Operator Extension v Global Ring Time Set 15 seconds Enable Transfer M Enable Music On Ringback I l Allow analog phones to be assigned to multiple extensions Allow extensions to be AlphaNumeric SIP IAX users Default Settings for a New User M Voicemail NAT M Call Waiting M 3 Way Calling 1234 VoiceMail Password Delete VMail Local Extens
7. Activate Changes Logout Move the mouse over to a field to see tooltips Extension Configuration Extensions Extensions Setting Extensions 801 Useri 5 802 User2 Extension Trunks 803 User3 ER 3 aes 807 User7 Caller ID 809 User9 VM Password 7 811 User11 E mail 812 User12 Analog Phone No Analog lines detected 813 User13 _ 814 User14 F Dial Plan DialPlan1 815 User15 ee _ ev Advance Options na _ Voicemail Can Reinvite 322 sera ae 822 User22 Call Waiting 3 Way Calling 823 User23 824 User24 l NAT Pickup Group 1 825 User25 Se Ny ppm 826 User26 Delete VMail DTMFMode RFC2833 827 User27 828 User28 Codecs Configure EC es Ea Extensions Settings include Extension The extension is assigned to the defined user e Name The full name of the individual assigned to this extension Password The password is used to Extension registered VM Password The password is used to access voicemail for the specified Extension E mail Set the user s E mail e Caller ID Identifies the Caller ID presented when the listed extension dials out Analog Phone A drop down menu is available to identify the analog phone port which this extension will access e Dial Plan You can choice dial plan based on the extensions need this option references the Dial Rules option on the left tool bar There are also several advanced extension options available The advanced
8. End Day Fri Monitor Settings Inbound Record K Outbound Record M Cancel Select a Monitoring extension Set always Monitor or select a Monitoring time ZxXCOD Set inbound record and outbound record Activate Changes Logout Move the mouse over to a Basic Time Based Rules Status Network Settings On this page Define call routing rul V1 0 Editor Yu 4th Sep 2010 Time Based Rules f ield to see tooltips List of Time Rule Inbound Control SNo RuleName Options 3 1 Tw Edit Time Rule X Rule Name TimeRule Ex July4 Time amp Date Conditions Start Time 09 v 00 v End Time 17 v 30 v Start Day Mon End Day Fri Start Date 01 EndDate 31 Start Month January v End Month December v Destination if time matches VoiceMenu working time if time did not match VoiceMenu closed time New Time ule es based on date and time 29 ZD 2X100 Series IP PBX Chapter8 Status Display 8 1 Monitor List Activate Changes Logout Monitor Move the mouse over to a field to see tooltips Extension 804 rv Date Aug 24 2010 List of Monitoring File S No Caller ID Destination Date Options Monitor List 1 810 804 2010 08 24 15 00 03 This web page will display Monitor info for each extens 8 2 Call Logs ion Activate Changes Logout Call Logs Ban 26 2010 ceo Inbound Control End Date Aug 26 2010 Call Start Cal
9. IAX2 Trunks Status Status UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN UNKNOWN 0 offline Activate Changes Logout Move the mouse over to a Inbound Control System Info V1 0 Editor Yu System Information OS Version Linux IP PBX 2 6 22 18 Uptime 11 39 17 up 1 day 1 45 1 user Load Average 0 00 0 03 0 00 Firmware Version Zycoo System v1 0 1 Server Date amp TimeZone Synchronize Hostname voip 4th Sep 2010 Thu Aug 26 11 39 17 SGT 2010 General Refresh Resources field to see tooltips 31 ZKO 2X100 Series IP PBX Chapter9 Network Settings 9 1 Network and Country On this page you can set WAN LAN interface information and the country of Tone Zone 9 1 1 WAN Port Settings ZICOD Activate Changes Logout Save Save the settings eee Network amp Country P Assign 9 7 2 LAN Port Settings ZCO Network amp Country Settings WAN Port Settings LAN Port Settings IP Assign Username Password IP Address Subnet mark Gateway DNS Save you can select STATIC Country Settings PPPoE cd85335361 000e00e0 Connect 221 237 67 62 221 237 64 1 61 139 2 69 DHCP and PPPoE three mode Activate Changes Logou
10. ZD 2X100 Series IP PBX Choose a extension used for recording here we use EXT 801 Click Record button Then the extension 801 will ring Pick up the phone record Welcome message Then hangup and finish the record Use the same way to record Closing message Activate Changes Logout Home IVR Prompts Record Voices For Custom IVR Anpe to a Basic List of Recorded voices Inbound Control S No Name Options lahat ate 1 closed gsm Record Again IVR 2 welcome gsm Record Again Play Delete SETEN g C ES Record a new voice Add a Ring Group Ring Group gt New Ring Group E Goto an IVR menu Select Ra Groups goto an IVR menu if the Basic ringroup no answer Inbound Control Add Ring Group x Inbound Routes IVR Name tech Strategy Ring all IVR P t SIP 801 User1 User5 J LA SIP 802 User2 SIP 806 User6 E SIP 803 User3 SIP 807 User7 e SIP 804 User4 gt SIP gog Users Advanced SIP 809 User9 gt SIP 810 User10 Status SIP 811 User11 SIP 812 User12 System Ring Group Members Available Channels Extension for this ring group Option Ring each all for these many seconds 20 If not answered C Goto an Extension C Goto an Extension Voicemail Goto a RingGroup f Goto an IVR menu C HangUp IVR working time v New Ring Group Example Name the ring group tech Choose the group members whose extensions are 801 802 803 804
11. Password PeerName_ Defines a peer name for this peer e Protocol Specify either a IAX or SIP protocol e DialPlan Select a DialPlan for this peer e Host dynamic hostname IP Address e NAT Disable Enable the NAT function Without Authentication if you connect to the PBX without Authentication pls selected Username Defines the peer username Password Defines the peer password Once you have added a VoIP Trunk it will appear on the list of Trunk on the Trunk page There is an Options drop down list associated with each Trunk listing The Options drop down list allows you to edit or delete the Trunk definition as well as further refine the definition by choosing several advance options Select either Codecs or Advanced to further refine the definition Edit Edit you select the trunk Codecs Codecs provide the ability for your voice to be converted to a digital signal and transmitted across the internet Advanced The following advanced options are available to further refine your trunk Advanced Settings trunkname insecure very port 5060 caller ID fromdomain 192 168 1 100 fromuser test contact quality yes Trunkname Specify a trunk name if you want to refer to the service provider definition as something other than specified in Comment Insecure This option specifies how connects to a service provider host V1 0 Editor Yu 4 Sep 2010 12 ZX100 Series IP PBX should be handled Vali
12. Pickup Extension Set Pickup Extension Pickup Specified Extension Set Pickup Specified Extension Blind Transfer allows unattended or blind transfers It works like this V1 0 Editor Yu 4 Sep 2010 24 ZOD 7X100 Series IP PBX While on a conversation with another party you dial the blindxfer sequence the system says Transfer then gives you a dial tone while putting the other party on hold You dial the transferee number and the caller is put through to that number immediately Your line drops The caller ID displayed to the person receiving the transferred call is exactly the same as the caller ID presented to you Attended Transfer allows attended transfer or supervised transfer It works like this While on conversation with another party you dial the atxfer key sequence the system says Transfer then gives you a dial tone while putting the other party on hold You dial the transferee number and talk with the transferee to introduce the call then you can hang up and the other party will be connected with the transferee In case the transferee does not want to answer the call he she simply hangs up and you will be back to your original conversation Press the disonnect key sequence set to by default to return yourself to the original caller e Disconnect Call Disconnect the current transfer call for Attended transfer Timeout for answer on attended transfer Set the answer timeout value 7 7 DISA Settings ZxXCOD Ac
13. Sef Dial Rule in ZX100 B all calls start with 6 will be sent to ZX100 A In the page Outbound Routers gt Add a Dial Rule Rule Name Call _ZX100A Place this call through Custom Call_ZX100A Failover None PIN Set Dialing Rules Jf the number begins with 6 and followed by more than 1 digits define a custom pattern Delete digits from the front and auto add digit before dialing Step 4 Sef the user 607 and Dial Plan in ZX100 A In the page Extensions gt Dial Plan Extensions Setting Extension 601 Name User Password 601 Caller ID 601 VM Password 601 E mail Analog Phone A Dial Plan DialPlani DialPlani Active the change and apply the test 1 Register an IP phone ZP302B to ZX100 B with 801 extension 2 Register an IP phone ZP302A to ZX100 A with 601 extension 3 Use 801 to dial 601 And you can see 601 will ring and you can pick up the calls Above is the way to router ZX100 B s call to ZX100 A Accordingly if you want to call from ZX100 A to ZX100 B continue as follow Step 5 Set Dial Rule in ZX100 A all calls start with 8 will be sent to ZX100 B V1 0 Editor iYu 4 Sep 2010 56 ZX100 Series IP PBX x Rule Name Call_zX100B Place this call through Peer 7X100B Failover None PIN Set P Dialing Rules f the number begins with 8 and followed by M more than 1 digits define a custom pattern Delete digits from the front and auto add di
14. calls from landlines and mobile phones 65 12 10 Make a test inbound call from a landline or mobile phone ccccciiiii 65 V1 0 Editor Yu 4 Sep 2010 2 ZX100 Series IP PBX Chapter1 Brief Introduction Thank you for your purchasing the ZX100 series of IP PBX with powerful network function such as NAT map router VPN Firewall DDNS etc The all in one ZX100 IP PBX can not only provide the traditional basic PBX features call hold call forwarding call waiting and so on as well as enhanced features such as recording visual voice mail music on hold and auto attendant In addition the ZX100 IP PBX supports innovative functionality like private VoIP networking remote access superior VoIP voice quality with advanced audio processing and the revolutionary ability to traverse a NAT and firewall With Zycoo VoIP solutions the middle business can quickly deploy VoIP networks to connect multiple branch locations over the Internet without the need to change the current equipment or dial plan By using the ZX100 IP PBX the customers can take advantage of the VoIP services provided by the ITSPs Internet Telephony Service Providers or traditional telephony services reduce intra company telephony expenses and allow VoIP remote access anywhere via the internet V1 0 Editor iYu 4 Sep 2010 3 ZX100 Series IP PBX Chapter2 Safety Notice Please read the following safety notices before installing or using this I
15. options establish the connections from the listed extension to other systems within the IPPBX system server These advanced options include the following Voicemail The extension support voicemail SIP The extension support SIP protocol IAX The extension support IAX protocol Call Waiting The extension support Call Waiting function 3 Way Calling The extension support 3 Way Calling functions V1 0 Editor Yu 4 Sep 2010 10 ZD 2X100 Series IP PBX Pickup Group Select pickup group of the extension Delete VMail If this option is set then voicemails will not be checkable using a Phone Messages will be sent via e mail only Note You need to have an smtp server configured for this functionality Codecs Click here you can set the extension s codec default support alaw ulaw and G 729 5 2 Trunk If you want to make external call you must register with a Trunk in order to connect to the Public Switched Telephone Network PSTN or other VoIP service provider Through the web page you can add a trunk There are three Trunk categories Analog Trunk VoIP Providers Peer Add Trunk x Lines M analog Port 1 Analog Port 3 Analog Port 5 Analog Port 6 Provider Type f Analog Trunk Custom Trunk Peer Analog Trunk Select the Analog radio button to define the analog ports you have access to as a service provider This will give you the ability to place calls through the IP PBX utilizing analog lines
16. 0 A IP 2192 168 1 200 Extension 801 IP 492 168 1 8 1 Register the ZX100 A as an peer in ZX100 B via IAX2 trunk so the extensions in ZX100 A can make calls to ZX100 B s extensions via this special trunk In above structure 1 ZP302A registers toZX100 A as an extension 601 ZP302B registers to ZX100 B as an extension 801 All the extensions under ZX100 Aare in the format 6XX All the extensions under ZX100 B are in the format 8XX Extensions under ZX100 A can make calls to extension under ZX100 B use format 8XX 6 Extensions under ZX100 B can make calls to extension underZX100 A use format 6XX QN ay Step 1 Sef uo a peer 699 in ZX100 A In the page Trunks gt Add a Trunk Add Trunk x Peer Name ZX100B Provider Type Protocol IAX Analog Trunk DialPlan default C Custom Trunk Host dynamic Peer Without Authentication Username 699 Password e Peer Name ZX100B Peer Username 699 Account of this Peer Password 699 IAX2 Log on password Advance Options Select IAX protocol Step 2 Sef up an AX trunk in ZX100 B to link to ZX100 A via this ZX100B Peer V1 0 Editor Yu 4 Sep 2010 55 Z 2X100 Series IP PBX In the page Trunks gt Add a Trunk Description Call _ZX100A Provider Type Protocol IAX Analog Trunk DialPlan default f Custom Trunk Register F m naor Host 192 168 1 100 Without Authentication Username 699 Password ee Step 3
17. 0 Series IP PBX 10 4 Upgrade Activate Changes Logout Move the mouse over to a field to see tooltips Update Basic Upgrade System Package Inbound Control Enter The Package Name ae _Inbound Control ___ TFTP Server IP address Z ce Enter The Sound File Name gsm Note Please use gsm format voice file Update TFTP Server IP address Upload Backup File Enter The Backup File Name Note Don t change the backup file name TFTP Server IP address In this page you can upgrade system package Enter The Package Name Set system package name TFTP Server IP address Set TFTP server IP Unzip the file you download you will get a TFTP server and an upgrading packet titpd32 exe ZX100 v1 0 F l lt p 2010 7 8 11 52 O 44 88 0 KB 7 87 MB Run the TFTP server you will see below gt Tftpd32 by Ph Jounin Current Directory bazi 00_ Update Browse Server Interface 192 168 1 71 Show Dir Titp Server Tftp Client Syslog server Current Acton Listening on port 69 Settings Enter the configuration page then upgrading page V1 0 Editor Yu 4 Sep 2010 4 Z 2X100 Series IP PBX Enter The Package Name hereby it s 2 100 v1 0 192 168 1 7 Enter TFTP Server IP address hereby it s After done click Update to update then the system will reboot automatically Note the upgrading will set your system as default please make backup before you do it V1 0 Editor Yu 4
18. 0000000000000000000000000000 39 HU IS SC UNS set secs aesecesacteteintasect cst sasadsedesccesccetacetdenstaaneest seed acicnecesicesaccaacesenanesentsasdeasae 39 Od DI EPS E S 5 aca R dennssagesseses E E EE 39 10 12 Manual Tine SNO assent cto cet ote ated Reade evict EE Ade 39 E02 1 AI 122201181 N E E E E A O ET E den oes E E E E E 40 DD B 57216 e E VEE E229 2172 22000 2292220 GECE EEE E20 40 iL E 2 8 MS eet eee sree E E sa seca op dete oe sels IA E O E E 41 Chapter11 Operating Instruction cccccooocco000000000000000000000000000000000000000000000000000000000000 43 11 1 How to link the ZX100 IP PBX to the interwork ccccccecciiiiiiiiiiiiiiiiir 43 10 1 1 IP PBX behind the ROULET serres ai eaa Sana E 43 10 1 2 IP PBX behind the MOG CI ices secre cadeerencedaanatvodcoatepiSeadenes cedvesezeedeetivondoeesiescbossieex 43 11 2 How to log in the IP PBX Sy Stein sa 2scncicssd ce cccssdveendecndeensenndedetencocdvececotstecbeebaddennanadeenodenes 44 11 3 How to make a internal Call cis cssecssnreniicdvsonpscavelaionsnescausetesadadeniwansatohcnns donibsadshedebadededesanedlbces 45 11 4 How to make an outbound call ccccccccciciiiiiiiiccccccccicciciciiiicccccceceeeeeiiein 46 LLAT Make call yia PSTN Gi teresa ctivassedcavacsvncenagiooscbaenascoaeracdeSdasacduscesectieoavemnecaninane 46 11 42 Makecall yia VolP TUNK sverre sacre ES 48 11 5 How to make an incoming Call
19. 1 te Rule Name Call_PSTN Network Settings Place this call through Ports 1 2 3 4 v System Failover None PIN Set Dialing Rules if the number begins with 9 and followed by M more than 2 digits define a custom pattern Delete 1 digits from the front and auto add digit before dialing Rule Name Set a rule name Place this call through Select a Trunk through which the call should be made Failover Select a trunk Failover PIN Set Set a password when you dial base the Dial rule e Dialing Rules The Dialing Rule gives you the ability to use basic pattern matching to differentiate calls and route them accordingly For instance if a number begins with 9256 followed by 7 or more digits that would define a call within the state of Alabama If a call began with 9 followed by 7 digits it would be a local call that probably didn t require a long distance charge Instead of adding a rule for every extension or phone number you call specify the pattern in this rule similar to the example Define a custom pattern Seta custom pattern by yourself Custom Pattern _ 9Xxx define a Basic Pattern Z Any digit from 1 to 9 N Any digit from 2 to 9 X Any digit from 0 to 9 Any number of additional digits N Any digit from 2 to 9 Z Any digit from 1 to 9 X Any digit from 0 to 9 Any number of additional digits Example 9ZNXXX mean first number is 9 second number is any digit from 1 to 9 third number is any digit from 2 to
20. 2 813 User13 814 User14 815 User15 816 User16 817 User17 818 User18 819 User19 820 User20 821 User21 822 User22 823 User23 824 User24 825 User25 826 User26 827 User27 828 User28 829 User29 830 User30 831 aaa H aoo User0 9000 New User 600 Check Voicemail 900 Conference Room working time IVR Menu i TimeaPRiila _ Tima Raced Billa Select Route All Unmatched incoming calls From provider Port 1 2 3 4 5 6 v l oo A w 2X100 Series IP PBX Activate Changes Logout Move the mouse over to a field to see tooltips Options X sia Keservyveg To extension 801 User1 here you can select a extension a IVR or others Then if there is incoming call from Port 1 2 3 4 5 6 channel the extension 801 will ring 11 6 How to Set an incoming call to IVR based time rule Add record a custom voice Record gt Record a new voice ZICOD Inbound Control FEE S No pama Inbound Routes 4 IVR Prompts File Name IVR Prompts Record Voices For Custom IVR List of Recorded voices Record a new Voice Activate Changes Logout Extension used for recording Select a device through which this voice menu will be recorded Detione Ring Groups Extension used for recording Elesgee tee v Set the record name is Welcome V1 0 Editor Yu 4 Sep 2010 CN Ko Record a new voice 50
21. 256 before dialing List of DialPlans Trunks Outbound Routes Inbound Control List of Dial Rules Adda Dial Pule Network Settings Place this call through Custom VoIP PIN Set l Dialing Rules jf the number begins with 0 and followed by M more than 3 digits define a custom pattern Delete 1 digits from the front and auto add digit before dialing ed gem 00 Inc All Righ a Now we have added a new calling rule Out_VoIP in the DialPlan1 As we can see from the Out_VolP dialing rule all numbers start with O will be cut the first one digits 0 and sent to my sip service provider The Out PSTN is in the same DialPlani Since we have added this dial plan to the extensions in above we don t need to add dial plan again So when we have added two calling rules any call start with 9 will be route to PSTN and call starts with will be route to VoIP V1 0 Editor Yu 4 Sep 2010 49 ZKO 11 5 How to make an incoming call Add an Incoming call ZICOD Inbound Routes Basic Inbound Control S No Incoming Rule Inbound Routes Route all unmatched incoming calls from provider Ports 1 2 3 4 5 6 to working time IVR Menu 1 IVR Prompts Network Settings Destination working time IVR Menu List of Incoming Call Rules Route All Unmatched incoming calls v from Trunk Ports 1 2 3 4 5 6 v 809 User9 810 Useri0 811 Useril 812 User1
22. 3 How to make a internal call Making internal calls are the base requirement for a telephony system Below are the settings for this usage It is base on ZX100 but setting is the same in other ZX100 products ZX 100 IP PBX Extension 803 Extension 804 IP 2192 168 1 83 IP 192 168 1 8 4 Set User Activate Changes Logout Extension Configuration Voicemail Check this box if the user should have a Basic Sa 3 voicemail account CO i ann Extensions 801 User1 A 802 User2 d a Extension Trunks 803 User3 Name Outbound Routes 804 User4 805 User5 Password Inbound Control 806 User6 807 User7 Caller ID 809 User9 VM Password 811 User11 E mail Network Settings 812 User12 y 814 User14 Dial Plan DialPlan1 m 815 User15 816 User16 3 817 User17 Advance Options 818 User18 819 User19 l Voicemail l Can Reinvite 820 User20 821 User21 SIP L TAX 822 User22 oe 823 User23 E l Call Waiting l 3 Way Calling 824 User24 E NAT 1 825 User25 eget irs 826 User26 Delete VMail DTMFMode RFC2833 827 User27 828 User28 x Codecs Configure ERE V1 0 Editor Yu 4 Sep 2010 45 Z 2X100 Series IP PBX There are 30 default users the extensions number are 801 830 Set user Extension is 803 Name Password and Caller ID etc Select Dial Plan is DialPlan1 Set Extension 804 as the same way Use a IP Phone based SIP protoco
23. 4 Sep 2010 53 ZOD 2X100 Series IP PBX Add an incoming router Inbound routers gt add an incoming rule Inbound Routes Move the mouse over to a field to see tooltips List of Incoming Call Rules Inbound Control S No Incoming Rule Options Route natched incoming calls from provider 5 Inbound Routes Route all unmatched incoming calls from provider Ports EN Delete 1 2 3 4 5 6 to working time IVR Menu Ri x o Route All Unmatched incoming calls v from Trunk Ports 1 2 3 4 5 6 ED henec Ta Based Pals 7 Add an Incoming Rule Select Route All Unmatched incoming calls From provider Ports 1 2 3 4 5 6 To extension incoming Time Based Rule Inbound Routes Move the mouse over to a field to see tooltips List of Incoming Call Rules Inbound Control S No Incoming Rule Options Inbound Routes Route all unmatched incoming calls from provider Ports 1 1 2 3 4 5 6 to Incoming Time Based Rule Add an Incoming Rule Then click Activate Changes Made the change active for the current configuration 11 7 How to link two ZX100 IPPBX in the same network We start from linking two the IP PBX in the same network and then try to expand to different network Below is the structure of how to link two IPPBX in the same LAN V1 0 Editor Yu 4 Sep 2010 54 ZX100 Series IP PBX LAN Local Area Network IAX TRUNK ZX100 A IP 2192 168 1 100 Extension 601 IP 492 168 1 6 1 LX10
24. 40V List e 2ZX100 IPPBX Po wer Cable 1 1 e VGA Cable 1 e 2 USB Cable 3 4 Default configuration 1 WAN port IP address http 192 168 1 100 9999 2 LAN port IP address http 192 168 10 100 9999 3 Web GUI username admin 4 Web GUI password admin 3 5 Default Feature Key 1 Press 11 Playback the IP Address of WAN port 2 Press 12 Playback the IP Address of LAN port 3 Press 600 Get into the Voicemail Box 4 Press 900 Get into the Meeting 5 Press Blind Transfer 6 Press 2 Attended Transfer 7 Press Disconnect Call V1 0 Editor Yu 4th Sep 2010 7 ZOD 2X100 Series IP PBX Chapter4 Login in Home Page After connecting the IP PBX to the local area network Launch the web browser on a computer which is in this local area network Enter the IP address for the system WAN port IP address http 192 168 1 100 9999 LAN port IP address http 192 168 10 100 9999 The start web page will appear like this Username Password Please login Enter Username and password default username is admin password is admin then click login Once the login is successful the home page will be display Noted you have to add a network segment same with the WAN ports if your PC is not at 192 168 1 XXX ZYCOD seen pease e Move the mouse over to a Home Home field to see tooltips System Info Inbound Control ad Network LAN IP 192 168 10 195 Network Settings St
25. 9 and each X is any digit from O to 9 The is more Delete This option gives you the opportunity to remove specified digits from the call being dialed and replace them with the digits needed to make the call You can also prepend digits to the beginning V1 0 Editor Yu 4 Sep 2010 14 ZKD ZX100 Series IP PBX Chapter6 Inbound Control 6 1 Inbound Routers ZXCD oimai moons ee Move the mouse over to a Inbound Routes field to see tooltips List of Incoming Call Rules Inbound Control S No Incoming Rule Options uaa Routes 1 ee eee incoming calls from provider Ports 1 2 3 4 ET oe Add an Incoming Rule The same pattern matching logic used for processing outbound calls can also be employed for inbound calls The two defaults define routing based on whether an incoming call matches or doesn t match a pattern you define x Route All Unmatched incoming calls from Trunk Ports 1 3 Destination working time IVR Menu There are only a few options you need to configure Route Make a selection from the drop down list to choose how the calls will be routed You can select from All Unmatched Calls or Calls which Match From Provider Select from the list of providers which you previously configuration To Extension The previously configuration extension which should receive the Call 6 2 IVR Interactive Voice Response Through the web page you can create Interacti
26. CO 7X100 Series IP PBX options Record Again Clicking this button allows the user to make another attempt at recording and replacing an existing custom sound file e Play Clicking this button brings up a dialog entry box to allow the input of an extension that System will dial and play the prompt over Delete Clicking this button will delete the selected prompt There are two options under Record a new voice Record a new Voice x File Name Extension used for recording e File Name This text entry box specifies the saved name of the file that is to be recorded Extension Used for Recording This drop down select box allows the user to choose which extension will dial to wait for the user to speak the prompt 6 4 Ring Groups A ring group is a group of users assigned to answer incoming call to a single extension When a caller dials a ring group extension all of the phones of the users in the ring group will ring together the call is answered when any one of the users in the group pick up the call You can configure Ring Groups through the web page Activate Changes Logout Ring Groups Goto an Extension Voicemail Select goto an extension voicemail if the List of Ring Groups ringroup no answer Inbound Control ts Mee E Options Inbound Routes 1 tech EN Delete IVR Prompts Ring Groups Advanced Network Settings New Ring Group Define Ring Groups to Dial more than one extension V1 0 Editor Yu
27. Call Forward V1 0 Editor Yu 4 Sep 2010 26 ZX100 Series IP PBX Add a Follow Me x Extension Ring lasting for 20 seconds Status Always Busy No answer Set your call forward number Forward a Local Extension Forward a Outside Number Select forward extension Extension Select a need to call forward extension Ring Time Set the extension ring time State Set state of the extension Disable Always Busy No answer Select forward extension Selecta call forward to extension When you select Forward an Outside Number the follow page will be displayed Add a Follow Me x Extension hd Ring lasting for 20 seconds Status Always Busy No answer Set your call forward number Forward a Local Extension Forward a Outside Number Select DialPlan ODialPlani Set forward outside number Select DialPlan Select a Call forward to outside number using dialingrules Set forward outside number Input a Call forward to outside number Notice This number must be consistent with the corresponding DialPlan 7 9 Paging and Intercom Activate Changes Logout Paging and Intercom Duplex Paging is typically one way for announcements Z only Checking this will make List of Paging Groups the paging duplex allowing all S No Paging Group Options beable totale and be heard 1 5000 test sat fd Paging and Intercom Add Paging Group V1 0 Editor Yu 4 Sep 2010 27 ZOD 2X100 Series IP PBX Lis
28. Code local number to dial out via skype line For example Dial number 00862885337096 will contact our company 12 6 Configure your Skype for SIP certified PBX for inbound calling Inbound Routing of our IPPBX Route All Unmatched incoming calls from Trunk Custom skype Destination working time IVR Menu Save 12 7 Set up a business account to test inbound calls from people with Skype 1 Create a new business account in Skype Manager For more information on creating a new business account please see the Skype Manager User Guide 2 Click View profile next to the name of the SIP Profile to which you want to add the business account 3 Click Add a number or business account 4 Inthe Add business account tab enter the newly created business V1 0 Editor iYu 4 Sep 2010 64 5 Z 2X100 Series IP PBX Caller ID Q Set up Caller ID Incoming calls Add a number or business account You can receive incoming calls on your SIP Profile via Skype Online Numbers and via Skype business accounts When someone calls your Online Number or contacts your business account on Skype the calls get forwarded to your SIP Profile Add Online Number Add business account Add an existing business accoum Architects Engineering Create a new account Extension number g Important If a Skype account is attached to a SIP Profile it cannot he used to sign into Skype on your computer or any other device Click Confirm 12 8
29. Control cccccococccc000000000000000000000000000000000000000000000000000000000000000000000 15 6 F MO TAG Role te coe E EEE 15 6 2 IVR Interactive Voice ReSPONSC ccccccccesssessesseeeeeeeeecececeeeeeeeeeeeeesssaesessssseseeeeeeeeeeseeess 15 CANE Pr Om a ecuascecetactec lt oacetancnacentsosdadaviesecsasescecsaneiaceonsdeasaaacdeenbaesestesiansidectecs 16 i AEM O a a vaneen iotenass E A E sete n sex 17 Chapter7 Advanced Configuration 00000000000000000000000000000000000000000000000000000000000 19 ERODIO 5 seats dca e e e EE oe sade asta xt OE E E20 29 RE E 19 E ves E E E 21000A 20 ee 19 L2 NOICE VI E scteed ceces sa teranseteanaed censages esc ces ee iadeseee tadanogeeeeasaeasecs 19 T24L RV MG CA Oe CUMIN ege acides ace E E 20 122 INP SGN e cece eacento severe tren eed E E E 21 ey 3 D 1129 SS ART wc E 24000 C2201006 cies ne ene 22 268 ON Os ci cn sacs OC YPES E90 214 2A 99210 E sastbestacuadsacstacsieceiece 22 PIDE Co On a s NANA nee ce eee nee eee ae 23 ToM 44 8 18 141663 0 14 seta aed esate th prises E E 2900297207 202 39005 eeeo ices eect rated 09009 00 OE EPEE 24 LG Call Park ee sce tc E E E tes nu A E E T ee ase E E O 24 TVPG US e a eatereeeeceotosssaseucsesasaaess 25 128 OMG Meee E E E E E 26 TA Pagines and STC O a E S 27 LON eal hrs ase es top tas a a E E 1290012052 E 28 TIV Tae Based RIE Soc ee cca canteen agantecnsaanaaiacenannenestncttentecancdaascaaceeadesane acetacesastagt
30. Disabled m 801 v 444 4 4 4 4 lt Cancel FOUOON AMO UNGO 52 ZD 2X100 Series IP PBX Set welcome massage is Closing Add a Time Rule Time Based Rules gt New Time Rule Activate Changes Logout ZICOD Move the mouse over to a Time Based Rules field to see tooltips Start Date 01 v End Date 31 v Start Month January v End Month December v Destination Call Parking DISA Follow Me if time matches VoiceMenu working time v PP Inbound Control S No RuleName Options A 1 Tir Music on hold Start Time 09 v 00 v End Time 17 v 30 v Music on Ringback Start Day Mon End Day Fri Paging and Intercom ie if time did not match VoiceMenu closed time v Time Based Rules New Time ule Set a Rule Name eg incoming Set the Time amp Date Conditions If time matches go to working time If time not match go to closed time Click the save button saved the configuration Add a Trunk Trunks gt add a Trunk Trunk Lines Individual lines of the PBX Ex Analog Port 3 The i third analog port of the PBX List of Truk apr Add Trunk ro Trunks 1 Lines I Analog Port 5 dtlons v Outbound Routes 2 l Analog Port 6 ations v Provider Type Inbound Control ps ype l Analog Port 7 Analog Trunk Analog Port 8 C Custom Trunk analog Port 9 Network Settings V1 0 Editor Yu
31. Make a test inbound call from Skype Call the business account s Skype Name you created in step 7 from Skype 12 9 Assign an Online Number to receive calls from landlines and mobile phones 1 Click View profile next to the name of the SIP Profile to which you want to assign an Online Number 2 Click Add a number or business account 3 Click Buy a new number Caller ID Set up Caller ID Incoming calls Add anumber or business account You can receive incoming calls on your SIP Profile via Skype Online Numbers and via Skype business accounts When someone calls your Online Number or contacts your business account on Skype the calls get forwarded to your SIP Profile Add Online Number Add business account buy anew number 12 10 Make a test inbound call from a landline or mobile phone Call the Online Number associated with the SIP Profile from a landline or mobile phone V1 0 Editor Yu 4 Sep 2010 65 ZX100 Series IP PBX You have now successfully set up Skype for SIP for use with your Skype for SIP certified PBX For more help with setting up and using Skype for SIP please see support skype com or check the skype for sip user guide V1 0 Editor Yu 4 Sep 2010 66
32. P PBX They are crucial for a safe and reliable operation of the device Before using the external power supply in the package please check with residential power voltage Inaccurate power voltage may cause fire and damage Please do not damage the power cord If power cord or plug is impaired do not use it otherwise it may cause fire or electric shock The plug socket combination must be accessible at all times because it serves as the main disconnecting device Do not drop knock or shake it Rough handling can break internal circuit boards Do not install the device in places where there is direct sunlight Also do not place the device on carpets or cushions It may cause fire or breakdown Avoid exposing the device to high temperature below 10 C or high humidity Avoid wetting the unit with any liquid Do not attempt to open it Non expert handling to the device could damage it Consult your authorized dealer for help or else it may cause fire electric shock or breakdown Do not use harsh chemicals cleaning solvents or strong detergents to clean it Wipe it with soft cloth that has been slightly dampened in a mild soap and water solution When lightning do not touch power plug or phone line it may cause an electric shock Do not install this device in an ill ventilated place You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with elec
33. Sep 2010 42 Z 2X100 Series IP PBX Chapter11 Operating Instruction 11 1 How to link the ZX100 IP PBX to the interwork 10 1 1 IP PBX behind the Router If your office access the public network with router you can put the IPPBX behind the router You should connect the Wan port of the IPPBX to the Lan ports of the router and you also can connect HUB or Switch to the Lan ports of the IPPBX to let some PC or IP Phone to access the public network ADSL Modem Router 2X100 Z P 302 IP Phone 70 7 2 IP PBX behind the Modem If you have the public IP and want the IPPBX access the public network directly without router then you should connect the Wan port of the IPPBX to the public network and connect HUB or Switch to the Lan ports of the IPPBX to let your PC access the public network If you want to access the public network through Modem then you should use the PPPOE function of the IPPBX and let the IPPBX dial up to connect the public network ADSL Modem 7X 100 Switch or Hub _ Z P 302 IP Phone V1 0 Editor iYu 4 Sep 2010 43 ZO 2X100 Series IP PBX 11 2 How to log in the IP PBX system After connecting the ippbx to the local area network Launch the web browser on a computer that is in this local area network Enter the IP address for the system default Wan port IP address is http 192 168 1 100 9999 Lan port IP address is http 192 168 10 100 9999 The start web page will appear like this Please
34. The analog ports available will be displayed when you select this option Choose one or more analog ports by selecting their associated checkbox You will not be able to create an analog service provider if you do not have any analog ports available Custom Trunk The Custom VoIP option allows you to create a custom VoIP definition To create the custom VoIP provider definition you will need to complete the following Description Provider Type Protocol SIP Analog Trunk DialPlan default f Custom Trunk Register P Peer Host Without Authentication Username Password Description The description should be used as the name of the custom VoIP definition Protocol Specify either a IAX or SIP protocol e DialPlan Select a DialPlan for this trunk Register Enable Disable server register Registering is not required for all providers Host The IP address of your service provider Username The user name associated with your provider account V1 0 Editor Yu 4 Sep 2010 11 ZD 2X100 Series IP PBX Password The password associated with your provider account Without Authentication if you connect to Voip server without Authentication pls selected this Peer The Peer option allows you to create a custom VolP Peer Add Trunk x Peer Name Provider Type Protocol SIP Analog Trunk DialPlan default E1 Trunk Host dynamic VoIP Trunk NAT iv Peer 5 aS Without Authentication Username
35. V1 0 Editor Yu 4 Sep 2010 51 ZOD 2X100 Series IP PBX if no answered choose goto IVR working time Click Save button Set IVR IVR IVR Activate Changes Logout Move the mouse over to a IVR Menu Inbound Control IVR working time IVR IVR closed time Inbound Routes Ring Groups ECT Cy field to see tooltips IVR Setting Name working time Extension Welcome Massage Please Select welcome v M Dial other Extensions Keypress Events Key Action 0 Goto Extension v 801 v 1 Goto Extension v 802 v 2 v tech 3 Disabled v 1 4 Disabled 7 5 Disabled v 6 Disabled 7 Disabled 8 Disabled 9 Disabled Select IVR working time Set welcome massage is Welcome Set keypress Events Dial 0 go to extension 805 Dial 1 go to extension 806 Dial 2 go to ringgroup tech Click Save button IVR IVR Menu Inbound Control IVR working time IVR closed time Inbound Routes IVR NCS Ca Then set IVR closed time V1 0 Editor Yu 4 Sep 2010 Activate Changes Logout Move the mouse over to a field to see tooltips IVR Setting Name closed time Extension Welcome Massage Please Select closed v l Dial other Extensions Keypress Events Key Action Goto Extension v Disabled Disabled X Disabled U Disabled Disabled Disabled Disabled Disabled
36. ap NAT Map List of NAT Map NAT Map are listed in the table Add NAT Map Crate a New NAT Map V1 0 Editor Yu 4 Sep 2010 35 NAT Map Settings Outside Port Destination IP Destination Port Protocol Availability Outside Port Destination IP Destination Port Protocol Availability 9 5 IP Filter ZICOD Basic Inbound Control Advanced Status Network Settings Network amp Country Route NAT Map IP Filter DDNS amp VPN List of IP Filter Add IP Filter V1 0 Editor Yu Set Outside Port for the NAT Map Set Destination IP for the NAT Map XX or XX XX Set Destination Port for the NAT Map Set Protocol for the NAT Map Set Status for the NAT Map IP Filter List of IP Filter S No Source IP 1 _ 0 0 0 0 0 2 0 0 0 0 0 3 0 0 0 0 0 4 _0 0 0 0 0 5 _0 0 0 0 0 6 _ 0 0 0 0 0 7 0 0 0 0 0 8 0 0 0 0 0 9 0 0 0 0 0 10 _ 0 0 0 0 0 11 _ 0 0 0 0 0 Port all all all all all all all all all all all Destination IP 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2X100 Series IP PBX Activate Changes Port Direction Protocol Interface Action Status Options 22 INPUT tcp 22 INPUT tcp 9999 INPUT tcp 9999 INPUT tcp 5060 INPUT udp 5060 INPUT udp 10001 1020 INPUT udp 1 10001 1020 INPUT udp 1 all INPUT tcp all INPUT udp all INPUT tcp IP Filters are listed in
37. buy a Channel Subscription Note You need to be signed into Skype Manager to access the Skype for SIP settings 1 Click Features in the toolbar a CH Features ai iy locations Credit c 2 Inthe Features menu on the left click Skype for SIP 3 Click Create a new profile 4 Give your SIP Profile a friendly name so it s easier to remember and click on Next Your Profile s registration details including its username and password are displayed Make a note of these details so that you can set up and configure your PBX V1 0 Editor Yu 4 Sep 2010 61 Z 2X100 Series IP PBX Authentication details Please choose the method of authentication needed for your PBX Registration or IP Authentication SIP Uses 9499050000015459 Password Adjdx7i7Ybygvlg Generate anew password Skype for SIP address sip skype com UDP Port 5060 Click Profile settings Click Buy a channel subscription to activate this profile Enter the number of channels you require and click Buy now X 7 D 9 Channel subscriptions are the amount of concurrent calls you would like to use with your SIP Profile These channels are charged on a monthly basis 9 If you don t want to make outbound calls with Skype for SIP please proceed to step 6 12 3 Allocate Skype Credit to the SIP Profile 1 Click View profile next to the name of the SIP Profile to which you want to allocate credit 2 Click Set up outgoing calls 3 Enter th
38. d options are very yes no invite port Default is very e Port The register request is sent through the port Default is SIP 5060 1IAX 4569 Caller ID The caller ID will be set to the value specified in this field Fromdomain Sets default from domain in SIP messages when acting as a SIP client Fromuser Sets default from user in SIP messages when acting as a SIP client e Contact Specifies a primary extension for call routing 5 3 Outbound Routers The Dial Rules tab on the left toolbar allows you to use basic pattern matching to differentiate outbound calls and route them accordingly create different DialPlan Activate Changes Logout Pickup Group Select your pickup group Outbound Routes Basic List of DialPlans Extensions Diaan lt ETI Trunks Outbound Routes Inbound Control List of Dial Rules Add a Dial Rule Advanced Status Please click on the Add a Dial Rule button Network Settings to add a Dial Rule A Dial Rule is not defined System Click on Add a Dial Rule to define a new DialPlan The following dialog will be displayed V1 0 Editor Yu 4 Sep 2010 13 x 2X100 Series IP PBX Activate Changes Logout Outbound Routes Dialing Rules Ex If the number begins with 256 and followed by 7 digits or more Basic List of DialPlans Extensions DialPiant E Trunks Outbound Routes Inbound Control List of Dial Rules Add a Dial Pule Advanced S No Ri X ns Status
39. e amount of Skype Credit you want to allocate to the SIP Profile and click Add credit V1 0 Editor iYu 4 Sep 2010 62 Z 2X100 Series IP PBX Profile settings e Profile name Profile 5 Calling channels Buy a channel subscription to activate this profile Outgoing calls Setup outgoing calls Add credit Auto Recharge settings 10 00 Add credit Caller ID Set up Caller IO Incoming calls Add a number or business account 4 If you want to enable auto recharging click on the Auto Recharge settings tab enter the recharge amount and the minimum balance required before recharging then click Save changes 12 4 Configure your Skype for SIP certified PBX for outbound calls In the trunk of our IPPBX setting Description skype Provider Type Protocol SIP Analog Trunk DialPlan default Custom Trunk Register a Host sip skype com Without Authentication Username 9905000001545 Peer Password 9900000090006400 Save Outbound setting of our IPPBX V1 0 Editor iYu 4 Sep 2010 ZD 2X100 Series IP PBX x Rule Name Skype Place this call through Custom skype Failover None PIN Set Dialing Rules f the number begins with 00 and followed by more than 5 digits define a custom pattern Delete 2 digits from the front and auto add digit before dialing Save 12 5 Make an outbound call After we have done above in the extension we can dial 00 Country Code City Area
40. enteciecanecs ee 29 Chapter8 Status Display ccccccccco0cc00000000000000000000000000000000000000000000000000000000000000000000000000000 30 lt a NU yt Tac E A E E R A A VEE 0022 E E 200 2220 OE 10076 30 gt DR NE d MG ADEO AE C tte tre se ons E E E EE es eee oan 1422290 E E RE ECE OA E 30 52 INS CIS 06 AUIS IERTE sates cues E E AEE AE A T E E 31 Oy SC lt TATU tere see E A E E E T P NARA E ase steacgoms 31 Chapter9 Network Settings occcc00000000000000000000000000000000000000000000000000000000000000000000000 32 V1 0 Editor iYu 4 Sep 2010 1 ZD 2X100 Series IP PBX OD 1 Network d OU eean E E aeaneneniantnteeeeaiee 32 Ds Mil WAN Port Setio Sissin an EEA T EERS 32 2712 EANTOnN OI e E LACE RADEN CA 32 Mie in UI 2 8 ccs eee E E E E E A E E TA 33 e TO a E E E E E E AREA E20 33 02E Roue WO sore os nee R A AERE ERRARE 33 PLPA CROT VUNG a N 34 3 N NOMA a o AEE EE EEE 192229003 5269200000 E EE 35 Te IN INNA e E E E 9001 52006A 90 1292 DEE A9 0196 E VOTER PO 35 lt Ps RP TEN OE ws ha oss as E E E 102 922000 10010 90605 720 11202 20 0000900 10252 E E ERA 36 DD DINGS Be VEIN E A A AE A E AE E E P T E 37 724 DDNS DEMI re E teenage canara asa APARA PE exaecemeno rene moan ear asdeaaevanden 37 21 20 27 N Be 73 181072 220009 000 cet fee ested ws 0229090072 29220005 22 2002272019022209 175 2090 210000572 0A 0 E10 38 Chapter1l0 System Management cccccccccccccco0000000000000000000
41. er use static IP address POPS 110 110 192 168 1 0 C Z am T E You may use this function to NNTP uo O 119 192 168116 o S areis ae gt server via an P Gateway in SNMP 161 O 161 19216810 LI this format Windows XP ca i 2 used to configure this throu ssh 2020 O 22 192 168 1235 F UPnP communication Be sura j o j j j j that you enter a valid P httpl 80890 80 192 168 1 29 Address You may need to gt oo establish a static P address http2 8099 80 192 168 1 209 F with your ISP in order to l property run an Internet se 4569 O 4569 192 168 1 21 For added securty 4569 192 168 1 21 More Step 2 Set up the Provider Host in ZX100 B Set up the service provider and calling rule in ZX100 B to make it register to ZX100 A This method is almost the same as above EXCEPT you need to use the 210 11 25 127 as the service provider instead of 192 168 1 21 Step 3 Set port forwarding in the router for ZX100 B Use the same method as Step 1 do port forwarding in router B for ZX100 B as above Setp4 L nk two ZX100 and make calls Accordingly set the 601 users in ZX100 A and 801 users in ZX100 B and build the correct dial rules as above you can make calls between two the ZX100 IP PBX Noted You can also apply a DDNS to get one fixed domain for both ZX100 IP PBX and connect to each other rather than use the Port Forwarding in the router 11 9 How to r
42. esolve problems about hearing only on one side If your IPPBX behind the Router you should build a IP Address Map to resolve this problem as follow Management gt Show Advanced Options gt Global SIP Settings Global SIP Settings gt NAT Support V1 0 Editor Yu 4 Sep 2010 59 Z 2X100 Series IP PBX NAT Support Extern ip Extern Host Extern Refresh Local Network Address NAT mode Allow RTP Reinvite Extern IP Replace with your external IP address this your public IP or domain Extern Host Replace with your external IP address this your public IP or domain Extern Refresh Set time for fresh default 10 Local Network Address Replace with your local network address and mask NAT mode If your IPPBX behind the Router set default yes V1 0 Editor iYu 4 Sep 2010 60 ZKD ZX100 Series IP PBX Chapter12 How to use Skype account in ZX100 12 1 Register for Skype Manager 1 Visit skype com business and click Skype Manager uret yF p ere E a l l d Skype Manager 2 Complete the on screen instructions to register for Skype Manager You can either use your existing personal account or create a new one specifically for your Skype Manager 7 Please bear in mind that the account you use to register will be used to administer products and credit throughout your business We therefore recommend that you create a new Skype account using your business name 12 2 Create a SIP Profile and
43. git Step 6 Sef the user 807 and Dial Plan in ZX100 B before dialing Extensions Setting Extension 801 Name Userl Password 801 Caller ID 801 VM Password 801 E mail Analog Phone Dial Plan Active the change and apply the test DialPlan1 DialPlani Use 601 to dial 801 and you can see 801 will ring and you can pick up the calls 11 8 How to link two IPPBX in different network The generally environment for two ZX100 in different location is two the ZX100 IP PBX are both in the internet and using the public IP W AN Wide Area Network IAX TRUNK ZX 100 A WAN IP 218 200 12 1 LAN IP 192 168 10 1 Extension 601 IP 2192 168 10 2 ZX100 B WAN IP 210 121 11 5 LAN IP 192 168 10 1 Extension 801 IP 492 168 10 2 The configuration is same with above guide 10 7 Link two ZX100 IP pbx in the same network but use the public IP address as the HOST settings like the bellow In the page Trunks of ZX700 B gt Add a Trunk V1 0 Editor Yu 4 Sep 2010 37 ZX100 Series IP PBX Description Call _ZX100A Provider Type Protocol IAX 2 Analog Trunk DialPlan default Custom Trunk Register F Baa PER Host 218 200 12 1 C Without Authentication Username 699 Password eee The generally environment for two ZX100 IP PBX in different location and one or both two are both behind router and using the private IP So we need to do port forwarding i
44. ions are Set up the digit of local extensions Operator Extension Set up Operator Extension you can dial O go to the extension at any time Global Ring Time Set Set default each extension ring time Music On Ringback Enable Disable the Music On Ringback function Default Settings for a New User Set up the Default Settings for a New User when You create a new extension will use the configuration 7 2 Voice Mail The ZX100 provides Voice mail for its end users as an optional feature End users can retrieve their voice mails and change their password The relationship between the extension and the voice mail is established in the User Extension section of the GUI You can configure the voicemail through this page V1 0 Editor Yu 4 Sep 2010 19 ZOD 7 2 1 General Settings Voicemail Configuration 2X100 Series IP PBX Activate Changes Logout Move the mouse over to a Basic field to see tooltips General SMTP Settings Email Settings Inbound Control Advanced VoiceMail Reference Options i Extension for checking messages 600 Voicemail Max greeting seconds 60 Direct to Voicemail r Music on hold Dial 0 for Operator C Music on Ringback DISA Message Format Follow Me Maximum messages naan Paging and Intercom Max message time Playback Options r r F Standard configuration information Call Parking Voice Message Options WAV 16 bit 100 5 minutes v No mini
45. l Rules ZX CD Activate Changes Logout Outbound Routes Ex Delete 1 digits from the front and prepend 256 before List of DialPlans edi Outbound Routes Inbound Control List of Dial Rules 3 a Rule Name Call_PSTN plete Place this call through Ports 1 2 Failover None v PIN Set Dialing Rules jf the number begins with 9 and followed by M more than 3 digits define a custom pattern Delete 1 digits from the front and auto add digit before dialing We have now added a Dial rule OUT PSTN in the DialPlan1 As we can see from the dialing rule of OUT PSTN all numbers start with 9 will be cut the first digit 9 and sent to PSTN port1 or ports Choose Dial Plan for extensions On the User page edit the extensions to choose DialPlan1 V1 0 Editor Yu 4 Sep 2010 47 ZX100 Series IP PBX Activate Changes Logout Extension Configuration VM Password Voicemail Password for this user Ex Basic ES G 756 ES extensions D come Extensions 802 User2 dF Extension 801 803 User3 E BA Outbound Routes one paa Password 801 Inbound Control 806 User 807 User7 Caller ID 801 809 User9 VM Password 801 811 User11 E mail Network Settings 812 User12 200000076 814 User14 Dial Plan DialPlan1 v m 815 User15 Z 816 User16 DialPlan1 817 User17 Advance Options 818 User18 819 User19 M Voicemail l Can Reinvite 820 Use
46. l registered with the user Then you can use 803 call 804 successfully 11 4 How to make an outbound call To make an outbound call we need to add a trunk first There are two types of Trunk Analog Ports FXO ports of ZX100 connect to PSTN lines VolP Trunk SIP or IAX trunk connect to remote SIP IAX server am using ZX100 A16 the port1 4 are configured as FXO ports When a port is configured as FXO port the corresponding LED shows RED When a port is configured as FXS port the corresponding LED shows GREEN 11 4 1 Make call via PSTN trunk You can use the PSTN trunking to make outgoing call via your outsi line The set up is as per below Connect to E1 PSTN from E1 F X 0 channels ZX100 192 168 1 100 Extension 803 Extension 804 IP 192 168 1 83 IP 192 168 1 84 Add Analog Trunk Trunks gt Add a Trunk V1 0 Editor iYu 4 Sep 2010 46 ZX100 Series IP PBX Activate Changes Logout Trunk Lines Individual lines of the PBX Ex Analog Port 3 The A third analog port of the PBX Basic List of Trunk Extensions S No Add Trunk X ption Trunks 1 Lines 1 Analog Port 5 tions w Outbound Routes 2 E Analog Port 6 tions w Inbound Control Provider Type I Analog Port 7 p 7 Analog Trunk I Analog Port 8 Advance l z Custom Trunk I Analog Port 9 Status Peer analog Port 10 Network Settings System QQ d 4 i Q sio n gn a a Add Outbound Routers In Outbound Routers gt add a Dial rule as below Dia
47. ler ID Destination Duration sec Disposition Call Logs This web page will display call logs e Download download the call logs file Delete delete the call logs file V1 0 Editor Yu 4 Sep 2010 30 ZOD 8 3 Register Status In this page you can check SIP IAX Users or Trunks Status ZCO 2X100 Series IP PBX Activate Changes Logout Basic Inbound Control Advanced Status Monitor List Register Status Call Logs Network Settings 8 4 System Info Register Status SIP Users Status SIP Users Status Name username 831 830 829 828 827 826 825 824 823 822 821 820 819 818 817 816 815 814 813 813 812 812 811 810 810 809 809 808 807 806 805 804 801 29 sip peers Monitored 0 online IAX2 Users Status Host Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified In this page it will display nonce system info ZCO SIP Trunks Status Dyn Nat ACL Port BDUUUH HHH H UHH UHM H HHH HUKHveHe ve vv oeoeYS N 0 OCO0O00000000000000000000000009 0 29 offline Unmonitored 0 online
48. login Enter Username and password default username is admin password is admin then click login Once the login is successful the home page will be display ZX CD Activate Changes Logout Move the mouse over to a Home Home field to see tooltips System Info Inbound Control LLL Network LAN IP 192 168 10 195 Network Settings Storage Ext Disk Total N A Used N A Analog Chancels 1 2 3 4 7 8 9771074171213414 7157 016 FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXS FXS FXS FXS Device Info Zycoo ZX100 IP PBX Model No ZX100 A16 System Version v1 0 1 Run Time 35 min 1 Refresh With the zycoo GUI you can configure extensions conference voicemail Outbound Routers and etc Each page of the GUI has three columns The left column present all the options tab that you can program the system Click the tab to go this kind of option setting page The middle column contains the primary content for each page V1 0 Editor Yu 4 Sep 2010 44 ZCO 7X100 Series IP PBX The right column of the user interface contains Tooltips This area provides brief description for any options of the GUI The home page is used for logoff Reboot and Factory Defaults Logout To log out the zycoo GUI Reboot Reboot the ZX100 system Factory Defaults Restore all settings to factory default Activate change Made the change active for the current configuration after you make a configuration change on some page 11
49. mum Say message Caller ID Say message duration Play envelope Allow users to review IS Em ee eTe g All Riah RO ai e also present allowing you to confirm the extension used to check messages as well as general parameters such as the following Extension for Checking Messages This option defines the extension which Users Max greeting Seconds Attach recordings to e mail Dial 0 for Operator call in order to access their voicemail account With this option you specify the maximum amount of time available to record your voicemail greeting Enable Disable send recording file to you email by attachment Callers who are sent to voice mail can press 0 for the operator and be transferred either during the voice mail salutation or after recording the message If this option is not enabled a caller s pressing 0 will be ignored There are several options that can be specified to define the voicemail message in the system Message Format Maximum Messages Maximum Message Time This option gives you the ability to choose the format in which messages will be mailed The maximum number of messages per voice mail box is set here The maximum duration of a message left by a caller is set here Minimum Message Time The minimum duration of a message is dictated here There are several playback options that can be specified The Say Message Caller ID option reads the caller ID before the v
50. n the router and make ZX100 IP PBX can reach to each other AN Wide Area Network I IAX TRUNK LX100 A Z X 100 B Step 1 Set port forwarding in the router for ZX100 A For the ZX100 A is behind the router you need to forward the IAX2 port in your router so all the packets received on the router WAN port 210 11 25 127 4569 will be forwarded to the ZX100 A 192 168 1 21 4569 Below is the setting page in a linksys router V1 0 Editor Yu 4 Sep 2010 58 ZKD 7X100 Series IP PBX Applications Applications amp Gaming Setup Security Games Port Range Forwarding l Fort Triggering UPnP Forwarding l ar Administration Status UPnP Forwarding UPnP Forwarding Application Ext Port IP Address Enabled UPnP Forwarding can be use to set up public services on FTP 21 i 132 168 110 EJ your network When users _ the internet make certain Telnet 23 23 192 1681 0 requests on your network t Router can forward those SMTP 25 25 192 188 1 0 C requests to computers equip l l l l to handie the requests If fo DNS 53 oO 53 192 168 1 0 C example you zet the port T number 60 HTTP to be z 5 69 69 59168110 forwarded to P Address O 19216810 O 192 168 1 2 then all HTTP requests from outside users finger 7a O 73 1921681J0 O be forwarded to 152 168 12 gt gt iz recommended that the HT 60 O BU 192 168 1 199 comput
51. ne with Key function V1 0 Editor Yu 4 Sep 2010 5 Z 2X100 Series IP PBX BLF Busy Lamp Field Static DHCP PPPoE network access System backup and store Set system time manually VPN Client Support N2N DDNS Client support Dyndns org Router setting NAT map IP Filter Codec Negotiation Echo cancelation VAD etc FAX T 38 3 3 Interface amp Panel Here we take ZX100 A16 as the sample to show the interface and the indicators at the back and frond panel 1 Back panel LAM a S T TR A E 4 12 n 16 Analog Ports 2 Network Interface RJ45 1 Power Interface DC 110V 240V 1 Power Switch 2 Frond Panel iy Fam Status Description sad es ower otatus Of Off Power Off i pia System working isk Status System Failed Power Button i Power On Power Off the system Off DD WR ST Reset Button R Restart the system CD System Info Hc Display the current System info Green _ Aral Modules Sia Green FXS FXO channels nalo odules Status for Failed O 3 Hardware V1 0 Editor Yu 4 Sep 2010 6 ZKO 2X100 Series IP PBX CPU ATOM N270 1 6 Ghz x86 CPU RAM 2 GB DDR2 RAM Storage 320G mobile hard disk drive PSU 200W Power Supply with industry standard Dimensions W 465 mm H 44 5 mm D 370 mm Weight 7 0Kg 4 environmental requirements temperature 10 C 45 C Storage temperature 30 C 65 C humidity 10 80 no dew Po 5 Packing wer AC 100 2
52. oice mail message is played Say Message Caller ID V1 0 Editor Yu 4 Sep 2010 20 ZOD 2X100 Series IP PBX Say Message Duration This option identifies exactly how long the message lasted Play Envelop The envelope provides the date time and caller ID related to a voice mail Allow Users to Review This option provides incoming callers the option to review their message before it is saved and can be played back by the owner of the voice mail extension Standard options are presented to you allowing you to discard the message or re record it if you aren t happy with it N N H 0 D N S Z Activate Changes Logout Move the mouse over to a Home sd Voicemail Configuration field to see tooltips Basic General SMTP Settings Email Settings Inbound Control Advanced SMTP Settings Options Smtp server Voicemail Port 25 V Enable ssmtp Authentication Smtp server The IP address or hostname of an SMTP server that your IP PBX may connect to in order to send e mail notifications of your voicemail eg mail yourcompany com e Port The port number on which the SMTP server is running generally port 25 SSL TSL Enable use SSL TLS to send secure messages to server Enable SMTP Authentication if your SSMTP server needs Authentication please enable SSMTP Authentication set and configure the follow information Username input username of your email Password input password of your email
53. ontrol List of Static Routing S NoDestination IP _ Netmask Gateway Interface Status Options Network Settings 1 192 168 20 0 255 255 255 0 192 168 20 1 ethO yes Network amp Country Route List of Static Routing Static Routing are listed in the table Add Static Routing Crate a New Static Routing Static Routing Settings x Destination IP 192 168 20 0 Netmask 255 255 255 0 Gateway 192 168 20 1 Interface etho Availability Yes Destination IP Netmask Gateway Interface Availability Set Destination IP for the Static Routing Set Net Mask for the Static Routing Set Gateway for the Static Routing Set Interface for the Static Routing Set Status for the Static Routing V1 0 Editor Yu 4 Sep 2010 34 ZD 2X100 Series IP PBX 9 2 3 Routing Table Routing Table Route Settings Static Routing Routing Table Inbound Control Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 192 168 1 0 0 0 0 0 295 255 255 0 U 0 0 eth0 Network Settings 192 168 10 0 0 0 0 0 255 255 255 0 U 0 ethi Network amp Country 169 254 0 0 0 0 0 29929900 U 1002 eth0 169 254 0 0 0 0 255 255 0 0 U 1003 ethi Route 0 0 0 0 92 etho NAT Map IP Filter DDNS amp VPN oo ooo o 060000 0 1 9 4 NAT Map ZYC0 Activate Changes Logout NAT Map Move the mouse over to a field to see tooltips Basic CE t f nar Map Inbound Control Please click on the Add NAT Map button to add a NAT M
54. orage al o o Ext Disk Total N A Used N A Analog Chancels 1 2 3 4 5 6 7 8 97710 7417712571377147735 216 FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXS FXS FXS FXS Device Info Zycoo ZX100 IP PBX Model No ZX100 A16 System Version v1 0 1 Run Time 35 min 1 Refresh With the zycoo GUI you can configure extensions conference voicemail Dial Plan and etc Each page of the GUI has three columns V1 0 Editor Yu 4 Sep 2010 8 ZD 2X100 Series IP PBX The left column present all the options tab that you can program the system Click the tab to go to setting page of different options The middle column contains the primary content for each page The right column of the user interface contains Tooltips This area provides brief description for any options of the GUI The home page is used for logout Reboot and Factory Defaults e Logout To log out the zycoo GUI Reboot Reboot the IP PBX system Factory Defaults Restore all settings to factory default Activate change Made the change active for the current configuration after you make a configuration on some page V1 0 Editor iYu 4 Sep 2010 9 ZOD 7X100 Series IP PBX Chapter5 Basic Configuration 5 1 Configure Extensions Click the Extension tab and you will see the extensions setting your created users are in this page There are 30 users in your extensions list as default setting you can add new extensions or remove the existing extensions
55. r20 821 User21 MV SIP l IAX 822 User22 ss 3 823 User23 E lV Call Waiting V 3 Way Calling 824 User24 7 825 User25 Be decent mee 826 User26 l Delete VMail DTMFMode RFC2833 v 827 User27 828 User28 x Codecs Configure allow alaw ulaw g729 Cames O R eq a eC ae ele a A Tela eryed After we have done above in the extension we can dial 9 local number to dial out via PSTN line 11 4 2 Make call via VolP trunk Via the voip trunking we can dial call via the voip service to reduce our cost when making international calls Connect to E1 PSTN from E1 FXO channels ZX100 192 168 1 100 router Extension 803 Extension 804 IP 192 168 1 83 IP 192 168 1 84 Add VolP service provider Trunk gt Add a Trunk Add a Custom Trunk V1 0 Editor Yu 4 Sep 2010 48 ZD 2X100 Series IP PBX Trunk Analog Voip Trunks Peer Analog lines are attached to List of Trunk using FXO cards Voice over Extensions IP VoIP connections are EES Add Trunk IP VolP connections a Trunks 1 REES Telephony Trunk ITSP Outbound Routes Provider Type Inbound Control Pa Protocol SIP v Analog Trunk DialPlan default v Peer Host zycoo dyndns or Network Settings Without Authentication Password eeeeee Description VoIP Add Dial Rule In Dial Rules gt add a new calling rule as below Dial Rules Outbound Routes Ex Delete 1 digits from the front and prepend
56. t IP address Use this field to Tre Network amp Country Route Set the LAN Port IP Address and Subnet mask V1 0 Editor Yu 4 Sep 2010 Network amp Country Settings WAN Port Settings LAN Port Settings IP address Subnet mask 255 255 255 0 Save set a static IP address on this device s LAN port Country Settings 192 168 10 195 32 ZD 2X100 Series IP PBX 9 1 2 Country Settings Network amp Country Settings Cancel Reset to previously saved settings WAN Port Settings LAN Port Settings Country Settings Inbound Control ae eo Activate Changes Logout Network amp Country DDNS amp VPN Tone Zone Set your Country and use the Country Tone 9 2 Route Activate Changes Logout music on ringback you can Route Settings Static Routing Routing Table Music on Hold page Inbound Control E Status Status u Network Settings NAT Enable r Network amp Country Route NAT Map IP Filter DDNS amp VPN 9 2 1 Route Settings Route Settings Music Select a music for sance DO aden eleri In A ala R erved Route Enable Enable Disable Route function NAT Enable Enable Disable NAT Function V1 0 Editor Yu 4 Sep 2010 33 ZOD 9 2 2 Static Routing ZICOD ZX100 Series IP PBX Activate Changes Logout Move the mouse over to a C Static Routing field to see tooltips Route Settings Static Routing Routing Table Inbound C
57. t of Paging Groups Paging Groups are listed in the table Add Paging Group Create a new Paging Group Add Paging Group x Paging Extension Group Description SIP 801 Userl SIP 605 User SIP 803 User3 SIP 804 User4 SIP 805 User5 151P 806 User6 SIP 807 User7 m SIP 808 User8 Paging Group Members Device List Duplex F Paging Extension Set a extension for the Paging Group Group Description Provide a descriptive title for this Page Group Paging Group Members Selected Device s in this Page Device List Select Device s to Page Duplex Paging is typically one way for announcements only Checking this will make the paging duplex allowing all phones in the paging group to be able to talk and be heard by all This makes it like an instant conference 7 10 Monitor gt ri Move the mouse over to a Monitoring field to see tooltips List of Monitoring Extension S No Extension Record Time Inbound Outbound Options 1 821 Always Disable Enable 2 810 09 00 17 30 mon fri Enable Enable Monitor List of Monitoring Extension Monitoring extensions are listed in the table Add Monitor Create a new Monitor V1 0 Editor Yu 4 Sep 2010 28 ZOD 2X100 Series IP PBX Add Monitor x Extension 810 Extension Monitoring Time Monitoring Settings 7 11 Time Based Rules Monitor Time Always Monitor P Start Time 09 OO End Time 17 30 Start Day Mon
58. the table Crate a New IP Filter 4th Sep 2010 ppp etho etho ppp etho ppp etho ppp eth1 eth1 ppp ACCEPT ves ACCEPT ves ACCEPT yes ACCEPT yes ACCEPT yes ACCEPT yes ACCEPT yes ACCEPT yes ACCEPT yes ACCEPT yes DROP yes Edit Delete Edit Delete Edit Delete Edit Delete Edit Delete Edit Delete Edit Delete Edit Delete Edit Delete Edit Delete Edit Delete Logout 36 ZX100 Series IP PBX IP Filter Settings x Source IP Source Port Destination IP Destination Port Interface Protocol M Direction Action Availability Save Source IP Set Source IP for the IP Filter Source Port Set Source Port for the IP Filter Destination IP Set Destination IP for the IP Filter Destination Port Set Destination Port for the IP Filter e Interface Select Interface for the IP Filter e Protocol Select Protocol for the IP Filter e Direction Select Direction for the IP Filter Action Select Action for the IP Filter e Availability Select Action for the IP Filter 9 3 DDNS amp VPN 9 2 1 DDNS Settings DDNS Settings Move the mouse over to a field to see tooltips DDNS VPN Inbound Control eee Network Settings Sen i Network amp Country EE Paced NAT Map Domain IP Filter DDNS amp VPN On this page you can set DDNS reference Notice Now it only supports Dyndns org server More other servers you can customize based on your requirement V1 0 Editor
59. tivate Changes Logout Home sd Extension for this Disa DISA Settings g Option If you want this List of Disa dialing an extension you can define an extension number Inbound Control S No DISA Name Options for this DISA 1 rest En Music on hold Music on Ringback Call Parking DISA Network Settings Listof DISA DISA name are listed in the table New DISA Create a new DISA V1 0 Editor Yu 4 Sep 2010 25 ZX100 Series IP PBX Add a Disa x DISA Name PIN Without PIN F Response Timeout s 5 Digit Timeout s 3 Extension for this Disa Option Allow Outbound Route Select DialPlan DialPlani e DISAName Set a name for DISA e PIN Set a password for DISA Response Timeout s Set effective time for inputing a password Digit Timeout s After you input the right password the interval between digits that you need dial Extension for this DISA Option Set a number connect DISA select DialPlan Select your DialPlan for calling out 7 8 Follow Me ZICOD Activate Changes Logout Follow Me Move the mouse over to a field to see tooltips Basic List of Follow Me Inbound Control S No Extensions State Forward No Options Mivanced 1 810 BN 820 Options Voicemail Conferencing Music on hold Music on Ringback Call Parking DISA Follow Me New Follow Me gem O 00 Anc AI Tela Reserved List of Follow Me Call Forward extensions are listed in the table New Follow Me Create a new
60. trical circuitry and be familiar with standard practices for preventing accidents V1 0 Editor iYu 4 Sep 2010 4 ZD 2X100 Series IP PBX 3 1 Model Chapter3 ZX100 Specification ZYCOO ZX100 Series IPPBX product line include ZX700 16 ZX100 EZ so far since they have almost the same software and structure so we will use ZX100 A16 as the demo unit on this article Zooe o o 1 3 2 System Features ZX100 series of IP PBX is not only the full feature phone system but also a professional router device The all in one ZX100 IP PBX can not only provide the traditional basic PBX features call hold call forwarding call waiting and so on as well as enhanced features such as recording server voice mail server conference server etc In addition it supports powerful network management such as NAT map router VPN Firewall DDNS etc Up to 80 concurrent calls Above 1000 registers Up to 1000 hours recording can be extended Configuration by Web Built in SIP IAX Server Build in Voice Mail Server Codec G 711 Ulaw G 711 Alaw G 726 G 729 GSM SPEEX SIP IAX Extensions connect with IP Phone Zap Extensions connect with Analog Phone Call Forward Call Hold Call Transfer Call Waiting Caller ID Flexible Dial Plan Ring group Conference Room IVR and Auto attendand Multimedia Music On Hold and Ring Back DISA setting Call parking Call Paging and intercom Follow me Setting Call Logs check and download Support IP Pho
61. ut Conference Room Configuration Move the mouse over to a field to see tooltips Ta ee Inbound Control Room Extension 900 Conference Password Conferencing PIN Code 1234 Music on Ringback Conference Options Call Parking DISA M Play hold music for first caller Follow Me Enable caller menu M Announce callers Paging and Intercom l Record conference Quiet Mode Time Based Rules Network Settings The configuration of the conference room and standard features is very straightforward V1 0 Editor Yu 4 Sep 2010 22 ZOD 2X100 Series IP PBX The conference room use default extension 900 but you can always change it to any extension number you want After establishing the extension for the room you need to specify the password settings for the conference Assign the PIN Code used by participants to enter the conference as well as the Administrator PIN Code used by the moderator of the conference to open the conference room 7 4 Music On Hold Activate Changes Logout Move the mouse over to a Music on Hold field to see tooltips Basic Music On Hold Reference Inbound Control Music musici v MOH Reload Upload Music File Music on hold 3 z Enter The Music File Name gsm Music on Ringback P Note Please use gsm format voice file Call Parking TFTP Server IP address DISA Select Music directory musici Follow Me Paging and Intercom Update Time Based Rules Network Settings
62. ute MM eq 30 Synchronize current PC time Synchronize current PC time V1 0 Editor Yu 4 Sep 2010 Click the button the current PC time synchronization 39 ZKO 10 2 Management 2X100 Series IP PBX Activate Changes Logout Move the mouse over to a Basic Inbound Control Advanced Status Network Settings System Time Settings Management Update Change Password Management field to see tooltips Change Password Enter New Password Retype New Password Set Language Set Voice Language Chinese Show Advanced Options On this page you can change the administrator password Default password admin Set Language Set the system language voice And you can also set the advanced options about SIP and Zap protocol in the Show Advanced Options list that is useful when you set connect two ippbx in different network 10 3 Backup ZJC Backup Restore Configurations Backup Successfull Activate Changes Logout Take a backup Click this Basic Network Settings Time Settings Management Backup Update Inbound Control S NS Nr Date Options 1 20100831 button to make a new backup that use backup all current List of Configuration Backups configuration Aug 31 2010 Take a Backup 00 Anc All ela Reserved On this page clicking the Take a Backup button you can backup once configuration V1 0 Editor Yu 4th Sep 2010 40 ZD 2X10
63. ve Voice Response IVR IVR are designed to allow for more efficient routing of calls from incoming callers V1 0 Editor Yu 4 Sep 2010 15 ZOD 2X100 Series IP PBX Home IVR Move the mouse over to a field to see tooltips IVR Menu IVR Setting IVR IVR working time IVR closed time Name working time Extension 2005 Welcome Massage Please Select welcome M Dial other Extensions Keypress Events Key Action 1 Disabled X 2 Disabled gt 4 Disabled F 5 Disabled 6 Disabled v 7 Disabled v 8 Disabled v 9 Disabled new Delete Voice menus are constructed depending on your needs Just like your business you need to create the solution best suited to your customers e Name Set a IVR name Extension Set a IVR connect number Welcome Massage Select a welcome massage voice from record Dial other Extensions Enable Disable allow dial other extensions 6 3 IVR Prompts In the event that one wants to record custom IVR prompts for the IP PBX which can be used in a IVR the Record may be used Activate Changes Logout Home sd IVR Prompts Record Voices For Custom IVR to a Basic List of Recorded voices Inbound Control No Na FAEERE Inbound Routes 1 dosed gsm rE 2 weleome gsm Record a new voice ered ader K O OO n A ac eig nese A list of previously recorded menus is displayed Here the user may modify several V1 0 Editor Yu 4 Sep 2010 16 Z

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