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STAM-2/STAM-2 PRO

1. hover your cursor over the icon to display information about the number of events contained in the given tab delay displayed in the lower right corner above the data on event handling manner the time elapsed since receiving the event by the card to receiving it by the computer Having selected the required event with your mouse pointer click twice on it or press the Enter button to e display the handling window in case of unhandled events see Event handling windows provided that the user has the handling authority e display the Detailed information window with event details in case of events which are already handled or do not require handling see Detailed information 7 9 1 EVENT MENU Click on the event with the right mouse button to display menu with the following functions Information click on this item to display the Detailed information window see Detailed information Handle this feature only relates to the events that require handling It is visible in the menu of event that has already been handled and that which is only waiting to be handled Click on this item to display the handling window for the given event see Event handling windows Handle finish Ctrl Z this feature only relates to the events that require handling It is visible in the menu of event that has not yet been handled Click on this item or press simultaneously Ctrl Z to handle the event wi
2. Partitions tab Disarming the code informs of disarming lt requires no intervention of the monitoring station operating personnel but allows to verify whether the disarming occurred within the time interval defined for the Time area Partitions tab SATEL STAM 2 61 Trouble the code informs of a trouble at the subscriber s site lt requires intervention of the monitoring station operating personnel after receiving the code the trouble handling window will be displayed Restore the code informs of the end of previously reported trouble lt requires no intervention of the monitoring station operating personnel Test test transmission code It requires intervention of the monitoring station operating personnel unless it has been received according to the defined rules see Test transmissions tab Remark the code requires no intervention of the monitoring station operating personnel When received it will be saved in the event log and audibly signaled Other the code requires no intervention of the monitoring station operating personnel When received it will only be saved in the event log Code enter in this field 4 digits which have the Q XYZ format where Q digit 1 3 or 6 by default 1 new event or disarming 3 end event or arming 6 repeat event XYZ 3 character code of event Description enter in this field a verbal description of
3. cccooonnccnncccccoononcnonancnnncnnnancnnnonnnnnnnnnnnnnnnrnnnnnnnanennnnos 50 o A EA 50 POSE WAMSMIISSIONS Desi ricos oct cados 55 A O O en 56 Ndo WE rte rein ddr sica a ion oil 58 Guard tab only S TAME2 PBRO isc ad dadas 59 Nonstandard cCodes TAD WEE 60 7 8 EVENT HANDLING WINDOWS eee aaa aaa aa awek aaa aa aaa aaa waza aa aaa nu rrrn arrn au ranura na ranner anaran nerna nerna 61 851 ANINDOW ee 64 Ro SUBSCRIBERS DATA EEN 64 20 5 ler EE 65 SA anne 67 AS COMMENT iS NA Ad ia 67 AA A II EE 67 TOT DEVERIAN eee ue a eae rates ae ara 68 7 9 A EE O AE dO PA CR re em 69 E WE pg MENU SN RAZ A O O A 71 92 ENER o e a E e e e all eee 71 A A 71 daa e AAA A A A AOS 72 Data On Eug E te Ale Le Run te e LEE 72 ES ESA NS A A A R AA 73 EIST lun dad 73 RA A O a aah ea te 74 E nn A a wa a 74 AOD lt ARCHNINGEVENTSCTO E AN ee EE 76 E EE 77 lte E e EE 77 ES E E1 E A A A A RE 78 PAGO STATUS BOND a iii caco 79 AS Rx NIP OPER II ENER 81 KO 2 DETAILED NEO RAMA LION oa Soh EE a ege 82 K nn NEPORTSAND DOCUMENTATION ecco act Edd ll 83 Fang Da DT En EE 83 FEN SN 86 Feat E PPP o EP ATN 87 PN Cen H pcs Seah AI O pets hanes cet tee 88 PN 2a ROR EATING NEW NO Ee 88 8 LICENSE AGREEMENT e o e O 89 SATEL STAM 2 3 The STAM 2 is an advanced solution offered to the companies engaged in the business of monitoring signals derived from security alarm systems It is available in two variants basic STAM 2 BASIC and extended
4. STAM 2 PRO This manual covers both variants of the program The STAM 2 monitoring station consists from cards installed in the computer as well as software which enables management of the signals received by modules It is possible to receive transmissions sent through telephone line Ethernet TCP IP or GSM SMS and CLIP networks The STAM 2 program works in WINDOWS environment It is a client server type of application which enables incoming events to be handled by some operators on a number of workstations Note Some features in the STAM 2 PRO program are only available when the ETHM 1 module is connected to the alarm control panel lf the STAM 2 program version 1 5 or later is to handle events received by the GSM module GSM 4 module must have firmware version 4 11 of 13 05 2009 or later GSM LT 1 module must have firmware version 1 11 of 13 05 2009 or later GSM LT 2 module must have firmware version 2 11 of 13 05 2009 or later Fax modem option must be enabled in the module speed of data transmission through the RS 232 port must be set at 19 200 bps in the module 1 MONITORING STATION FEATURES e easy to install cards e optional expansion of the station by adding more cards e receiving transmissions sent via telephone line Ethernet TCP IP network or GSM SMS CLIP network e detecting telephone line defect telephone receiver cards no network cable or communication with Ethernet module Et
5. identifier for transmission in the SIA format Reservation identifier is only reserved for the subscriber Defining any codes or settings for it is impossible Identifier each subscriber can be assigned any number of identifiers The identifier has hexadecimal format digits and letters from A to F It cannot however include the digit O inside See also Adding identifiers and Editing identifiers ZN A change of the identifier type is saved automatically A change of the identifier type will delete all the identifier settings e Subscriber Mr Smith General Plans Identifiers Definitions Partitions GSM Test transmissions Ethernet Video verification Guards Type Normal w Identifier onoono Extended kiss off l Type Save Gear Partition i Op m Repeat Delete Description Templates Copy fron Fig 39 Identifiers tab before adding identifiers SATEL STAM 2 47 Extended kiss off the option applies to the transmission of Contact ID codes via telephone lines Some control panels require the extended kiss off signal upon reception of the code By default to speed up communication short kiss off signal is used in the STAM 1 telephone receiver cards The option is available after selecting the Contact ID identifier type Buttons Save active after manual change of the identif
6. Install the card in PCI slot Close the computer case Using the cable included in the bundle connect the card DB 9 connector to the computer serial COM port 6 Connect the telephone line STAM 1 P card or network cable STAM 1 PE card to the card socket In order to install the STAM 1 R STAM 1 K or STAM 1 RE extension card in the computer 1 Setthe card address see Addressing cards 2 Open the computer case 3 Install the card in PCI slot 4 Using the cable delivered with the expansion card connect the card to the base receiver card or another expansion card 5 Close the computer case 6 Connect the telephone line STAM 1 R and STAM 1 K cards or network cable STAM 1 RE card or optionally the mimic board STAM 1 K card to the extension card lf the card is to be installed outside the computer proceed in the same way as described above skipping the steps which refer to installation of the card in computer PCI slot eS ey Een 5 PROTECTION DONGLE Installation of the STAM 2 server program is impossible without the protection dongle hardware key Having installed the server program leave the dongle in the USB port If the dongle is removed for more than 30 minutes it will be unregistered and functionality of the monitoring station will be limited Such functions as editing subscribers and users accounts creating reports and configuring the server will be unavailable 2 weeks after unregistering the dongl
7. Save as template saves the subscriber related information as a default template for the new subscriber s data Save saves data entered into the database PLANS TAB Any number of plans can be assigned to each subscriber SATEL STAM 2 45 A Subscriber Mr Smith 4 General Plans Identifiers me mame Gei Save Delete Description Preview Fig 38 Plans tab in Subscriber window before adding a plan File Name enter in this field the access path to the graphic file with the plan You can indicate the access path by clicking on the 22 button The program supports the following file types JPG and PNG Description the field where you should enter description of the plan Buttons PSP enables the access path to the graphic file to be indicated Save saves the selected graphic file into the database provided that description will be added The button is active if the access path to the graphic file has been indicated Delete deletes the selected plan Click your mouse in the list column on the left hand side of the window with plan descriptions on the plan to be deleted and then on the Delete button Zones displays a list of zones in the site assigned to an identifier in Contact ID format The list includes identifier partition number as well as the zone number and description The button is available after a plan has been loaded only STAM 2 PRO Preview allow
8. button will split the window into the subscriber data tabs as well as Actions and Comment 64 STAM 2 SATEL 2011 06 20 15 46 02 Armed and should be disarmed 2m 31s Partition Partition 1 No Subscriber EMC Address 58 Black Street Telephone 54214551 Installer Information Identifiers Alarms Troubles Partitions Test transmissions Actions SMS GSM module 595695695 15 48 EMC 58 Black Street Armed and should be disarmed EMC 54214551 15 48 EMC 15 48 58 Black Street 15 48 Armed and should be disarmed 1E 4 AFMSA Alack Street Armed and cho del be dicarme d Actions Comment Check card connection Inform station technicians Check card configuration Es Delete alarms Filter Close Verification Plans Silent Set it later Delete troubles Alarms Fig 52 Example of arm status handling window 7 8 1 WINDOW HEADER The handling window header displays the following information e Type of event requiring intervention e Monitored site data information displayed in case of events received from the subscriber Partition partition name Expander expander name User name of the security system user Zone zone name e Date and time of the event occurrence e Time elapsed from the event occurrence up to the present moment 7 8 2 SUBSCRIBER S DATA If the event relates to a subscriber information about the subscriber is displayed under the header N
9. 244 2011 06 17 09 18 20 1 642 2011 06 17 09 26 02 8 244 2011 06 17 09 26 41 1 290 2011 06 17 09 46 00 20 244 OFF bock Close Fig 13 Window of telephone receiver card with address 0 ETHERNET RECEIVER CARD The window will display information on the card its IP MAC address data on the event log and whether the card is configured or not If the card is currently being configured it displays a progress indicator for settings including configuration subscribers and MAC as well as information about memory additional card troubles or error during configuration E Type of card TCP IP w 3 04 Port COM State DE IP 192 166 000 064 MAC 00 16 9 00 P 40 Event memory U Configured card Fig 14 Window of Ethernet card address 12 16 Current date and time SATEL STAM 2 19 7 3 SERVER CONFIGURATION The first operation to be carried out after starting the monitoring station program for the first time and logging in is configuration of the server In order to configure the server you must first of all define the devices that are to be supported by the monitoring station program The Cards tab in the Configuration window is provided for this purpose GSM modules SMS CLIP GSM 4 GSM LT 2 GSM LT 1 STAM 2 SERVER IP XXX XXX XXX XXX sali gt Ethernet receivers RS 232 port TCP IP and GPRS STAM 1 PE STAM 1 RE l IP yyy yyy yyy yyy IP zzz zzz zzz zzz I WS ge I
10. base telephone receiver card available in STAM 2 BT bundle STAM 1 R expansion telephone receiver card STAM 1 K expansion telephone termination receiver card for connecting mimic boards STAM 1 PE base Ethernet receiver card available in STAM 2 BE bundle STAM 1 RE expansion Ethernet receiver card Each telephone receiver card means that it is possible to connect the telephone line Le assign 1 telephone number to the monitoring station Also connecting the GSM module to the COM port of the computer denotes that 1 additional telephone number SMS CLIP is assigned to the station Each Ethernet receiver card means that it is possible to assign 1 IP address to the monitoring station The card selection depends on what method of data transmission is used The cards can be connected with each other which enables the monitoring station to support different transmission methods and increase the number of telephone lines IP addresses The STAM 2 monitoring station may comprise up to 16 interconnected cards base receiver card 15 expansion receiver cards of various types Also when GSM modules are connected to the computer COM ports the total number of supported cards and GSM modules is 16 The STAM 1 K card accepts the STAM 1 PTSA mimic boards which enable visualization of the status of monitored sites by means of LED indicators One mimic board makes it possible 6 STAM 2 SATEL to visualize the status of 64 objects A
11. for a variety of reasons a little earlier or later e g because of busy status of the telephone line the control panel was unable to establish connection the control panel clock out of synchronization with the monitoring station clock etc The maximum tolerance value is 120 minutes Definitions Partitions GSM Test transmissions Ethernet Video verification Guards Type Days Hours Tolerance Save Active after time gt UU 00 00 oon Delete Fig 45 Test transmissions tab part of Subscriber window prior to defining test transmissions for the subscriber Buttons Save saves the data entered into the database Delete deletes the selected transmission from the list ETHERNET TAB The tab is available after one type of identifier is added to it The tab parameters should be defined for the subscriber s system identifier Note Fill in the fields in the Ethernet tab when defining subscribers handled in the extended mode Leave the fields blank for subscribers handled in the simple mode ETHM key enter in this field a sequence of 1 to 5 alphanumeric characters identifying the Ethernet module It must correspond to the ETHM key defined in the subscriber s control panel No consecutive number assigned automatically when you click on the Save button lt can be a number from the range of O to 255 One Ethernet card can support up to 256 subscribers SATEL STA
12. the time range is set at one week E Subscriber User System Operator satel S What should be printed e Alarms handled e Troubles handled M Arm status events handled e Shift starts and ends e Comments w Statistics Time interval From 2011 06 15 10 54 01 To 2011 06 22 10 54 01 Archive M Detailed Open after creating Print Close Fig 65 User tab in Reports window Archive selecting this field allows you to print the report with the given user related events which can be found in the archive SATEL STAM 2 7 11 3 SYSTEM TAB B Reports Subscriber User System Time inkeryal w From 2011 06 15 10 54 01 vw Arming i To 2011 06 22 10 54 01 vw Disarming vw Trouble Archive w Restore w Test w Remark le w Telephone w Other Comment vw Wrong arm status e Detailed Open after creating Print Close Fig 66 System tab in Reports window The tab enables printing reports on the monitoring station performance You can define in this window which event types will be included in the report Alarm Arming Disarming Trouble Restore Test Remark SMS Telephone Other Comment Wrong arm status 88 STAM 2 SATEL Time interval time interval of the report is to be defined in the From and To fields By default the time range i
13. 500 last events is preset Time interval events received within the time period defined in the fields below There are 2 options to choose from you can select a specific number of hours h or days d you can define a time interval in the From and To fields indicating exact date and time Type events of a specific type Define the type by selecting the box next to description Alarm Arming Disarming Trouble Restore Test Remark SMS Telephone Other Comment Wrong arm status Source events coming from a specific place where they are stored You have 3 options to choose from Main base all events saved to the program database Archive events stored in the archive External file events archived by means of the StamArchiver exe program stored in an external file see Archiving events to file Run with start if this option is selected the Event log window will open together with a tab which will display events according to the criteria selected for the given filter This will be the case only if the selected filter is saved to the program database Buttons Apply displays a new tab with events meeting the new filter requirements Cancel closes the window without saving the changes made 7 9 5 ARCHIVING EVENTS TO FILE The Server catalog default access path C Program Files Satel STAM 2 Server contains the StamArchiver ex
14. I sz on E RS 232 port ga a l l I l l I l I l Telephone receivers Mimic Boards STAM 1 P STAM 1 R STAM 1 K CA 64 PTSA Fig 15 Devices supported by the STAM 2 Server example 7 3 1 CARDS TAB Address the address set in the card or assigned by default to another device GSM module VISONIC RC 4000 VIRGO MESSER radio stations or modem It is recommended that you only check boxes next to the addresses which are set in the connected cards or to which other devices are to be assigned Port the serial COM port of the computer to which the device supported by the monitoring station program is connected Editing is possible when the adjacent Address box is checked Device the type of device connected to the computer COM port STAM 1 card GSM module VISONIC RC 4000 VIRGO or MESSER radio stations modem Editing is possible when the adjacent Address box is checked Buzzer if this option is enabled and an event is received by the card the card buzzer will generate an additional audible signal irrespective of the sounds generated by the computer The option only refers to the STAM 1 cards Available after adding cards automatically or manually Attempts enter in this field the number of failed monitoring attempts which if occur within the time period defined in the Time field will result in registering the Failed monitoring attempt event If the last monitoring at
15. Installer is given all the authorities included in the Subscribers category and additionally is authorized to view event log print reports and documentation The Supervisor is granted all the authorities except for the simple handling of events The authorities possessed by the user with a particular status can be freely changed which practically means that the status is primarily a template useful when creating and editing users During the use of the monitoring station program the status will decide which of the notes sent see Notes will be received by the particular user Authorities The authorities determine the scope of access to the monitoring station program They are subdivided into three main categories event log subscribers and other e Event log viewing the user can only view the history of events he cannot handle the events unless he has been granted the handling authority level 36 7 4 1 STAM 2 SATEL handling the user can only handle events he cannot view the events log unless he has been granted the viewing authority level but he can handle the older events by means of the Status board window simple handling the user with the handling authority level can handle events in an easy way i e the event will be considered as already handled immediately after the user clicks on the Handle button clearing troubles the user can clear unhandled troubles in
16. Save present click on this item to save the parameters of the currently edited filter Its name will appear in the dropdown list after you click on the Filters item Filter manager click on this item to open the Filter manager window FILTER MANAGER This window is used for management of the saved filters 78 STAM 2 SATEL Fig 59 Filter manager window Buttons New opens the Filter window Edit the button is available after adding a new filter and selecting its name in the main part of the window It opens the Filter window for data editing Delete the button is available after adding a new filter and selecting its name in the main part of the window It removes the selected filter Close closes the window 7 9 7 SERVICE lf the operator considers it necessary for example during maintenance of the object he can disable a subscriber for duration of service work The subscriber will be inactive during the service work for a time period specified by the operator see General tab After selecting an option in the event menu the Service dialog will be displayed x Service time E h 2011 06 21 15 49 56 Comment Apply Cancel Fig 60 Service window Service time you can select a specified number of hours h Date date and time of completion of the service work Both values are defined automatically taking into consi
17. _ regaryHouse Long Island36 ts 25 _ regoryHouse Long Island 36 1148 25 Gregory House Long Island 36 25 Gregory House Long Island36 ts IJ 26 regoryHouse Long Island36 Im 26 Don Updike eS Sunstrest mm Takin Indike BS Com Skreet 114 bh Update Fig 36 A report example in Report tab part of Subscribers window SATEL STAM 2 43 7 7 4 SUBSCRIBER The window allows you to enter the subscriber s data lt will open on pressing the New or Edit buttons in the Subscribers window Before entering the data only the General tab is available The Plans and Identifiers tabs will only be available after the data are entered into the Subscriber Address and Telephone fields and then saved which amounts to adding the subscriber to database The skipping settings on right hand side of the window are only available when the user has the editing skips authority GENERAL TAB ID identification number assigned automatically to each new subscriber The number is unique and will never be assigned again even after the subscriber is removed No subscriber s consecutive number The number is assigned to the subscriber automatically when he is being added but it may be changed by the user To do so double click on the No field When the field text is highlighted you can change the assigned number In the Status board window th
18. as follows 1 Open the Configuration window and the Cards tab in it 2 Determine address of the device checking the appropriate Address box Select any unassigned address for the GSM modules VISONIC RC 4000 VIRGO and MESSER radio stations as well as modems in which the address is not set Select the COM port to which the device is connected select the type of device Click on the Apply button Define the Buzzer Trouble and Filter options for all cards For the telephone receiver cards determine the Time Attempts and Ring parameters In case of the STAM 1 P STAM 1 R and STAM 1 K version 3 00 or higher the STAM 1 PE and STAM 1 RE cards and GSM modules click on the Config button to configure additional parameters for these devices see Additional configuration of STAM 1 P STAM 1 R and STAM 1 K oe S s 22 STAM 2 SATEL Additional configuration of STAM 1 PE andSTAM 1 RE CARDS and Additional configuration of GSM modules ADDITIONAL CONFIGURATION OF STAM 1 P STAM 1 R AND STAM 1 K CARDS When connecting the version 3 00 and higher of phone cards you have the possibility of additional configuration In the upper part of the Configuration window you can change the order of handshakes for phone formats You can set a different first handshake on each card This allows you to adjust the device to the control panel transmission format Selecting the desired
19. be entered The field can be left empty if this is the case the search will only be based on the other search criteria defined Where the place where to search for the character string entered into the Text field You can select the following places in names in addresses in installers in information anywhere in telephone numbers the program will search all telephone and GSM related fields Active check this box if the subscriber you search for is active By default this checkbox is checked Inactive check this box if the subscriber you search for is inactive Note If the Active and Inactive boxes are checked at the same time the search will include both categories of subscribers similarly as when none of the boxes is checked 42 STAM 2 SATEL With identifiers check this box if an identifier has been assigned to the subscriber searched for By default this checkbox is checked See also Identifiers Without identifiers check this box if no identifier has been assigned to the subscriber searched for Note If the With identifiers and Without identifiers boxes are checked at the same time the search will include both categories of subscribers similarly as when none of the boxes is checked Identifiers this field is available when the With identifiers box has been checked It enables a subscriber to be found on the basis of identifier
20. by the user Click on the icon or press Alt 1 to open the Alarm tab unhandled alarms in the Event log window Available to users with the handling authority level 5 Handle troubles Alt 2 The icon is active when there are unhandled troubles The number at the icon shows how many troubles are still unhandled by the user Click on the icon or press Alt 2 to open the Troubles tab unhandled troubles in the Event log window Available to users with the handling authority level 16 STAM 2 SATEL Handle arm status events Alt 3 The icon is active when there are unhandled arm status events The number at the icon shows how many arm status events are still unhandled by the user Click on the icon or press Alt 3 to open the Wrong arm status tab unhandled arm status events in the Event log window Available to users with the handling authority level D 7 Subscribers Alt A Click on the icon or press Alt A to open the window i where you can depending on your authority level view the list of current subscribers edit the current subscribers add new subscribers or remove the existing ones The window is available to all users Reports and documentation Alt R Click on the icon or press Alt R to open the window where the print function is available for printing documentation regarding subscribers subscriber s reports reports on program users and station system in PDF format The win
21. end will terminate the service immediately Site list will open the Site list window with a list of subscribers who are inactive for duration of service work Along with the subscriber s identification number and name the time until which the service work will last is indicated exact date and time Show on mimic board click on this item to light up the LED corresponding to the selected subscriber on the mimic board 7 10 1 FIND The function sets criteria for subscriber or identifier searching Subscriber searching in the Status board for subscribers with a specified identification number ID consecutive number No or a specified name You can only choose one criterion which should be entered in the field on the right Identifier searching in the Status board for subscribers with a specified identifier which should be entered in the field below 82 STAM 2 SATEL Identifier NOOO Net Previous Search Close Fig 62 Find window Buttons Next shows in the Status board the next subscriber following that currently indicated who meets the set search criteria Previous shows in the Status board the subscriber preceding that currently indicated who meets the set search criteria Search searches for subscribers with specified criteria among the status board subscribers Close closes the window 7 10 2 DETAILED INFORMATION Displayed in the upper par
22. enter in this field the time of filtering the card events in seconds If several identical events are received within the defined time period i e events with the same identifier and code only the first event will be added to the event log the other ones being omitted Values from 0 to 2550 seconds can be entered in the Filter field Entering O will disable the event filtering The option only refers to the STAM 1 cards Editing is possible after cards have been added automatically or manually SATEL STAM 2 21 Ring indicate in this field the number of rings after which the telephone receiver card is to establish connection with the control panel Off hook You can enter numbers from 1 to 9 The option refers to the STAM 1 P STAM 1 R and STAM 1 K cards Editing is possible after cards have been added automatically or manually Information information on the type of receiver card with the given address TEL telephone TCP IP ethernet or another device assigned to that address GSM GSM module VISONIC VIRGO MESSER radio stations MODEM modem Additionally the firmware version of telephone Ethernet receiver cards and GSM modules is shown The information is displayed when the devices supported by the monitoring station program have been defined Configuration the button available for STAM 1 P STAM 1 R and STAM 1 K telephone receiver cards version 3 00 or higher the STAM 1 PE and STAM 1 RE Ether
23. handshake will highlight the arrows beside Click on the up arrow to move a particular handshake one position upwards or click the down arrow to move a particular handshake one position downwards respectively Fsx BELL 0 w Cancel Fig 17 Additional configuration window for telephone receiver cards version 3 00 or higher At the bottom part of the Configuration window you can select the CLIP service format FSK BELL 202 FSK V23 or DTMF This option makes it easy to identify the calling party number Before choosing the appropriate format consult the operator to make sure which is the mandatory CLIP standard ADDITIONAL CONFIGURATION OF STAM 1 PE AND STAM 1 RE CARDS The parameters available for programming depend on the card version In case of the card version 3 01 and higher simple monitoring and SIA format the configuration is performed in two tabs of the TCP IP configuration window The lower versions of the cards are configured by filling in only the active fields IP IP address programmed in the card MAC MAC card number Event memory number of events received by the card but not sent to the monitoring station program yet Configured card information on configuration status of the Ethernet card ETHERNET SETTINGS TAB IP address DHCP with the DHCP option enabled the card will automatically download the data regarding IP address subnet mask and gateway from the DHC
24. lighting template for the following statuses Subscriber not in database Subscriber inactive Click on the selected template to display it on the LED LEDs in the upper right hand corner of the window Each template is represented in graphical form on 8 fields The LED is ON when the field is selected To select deselect the required field click on it with our mouse pointer Buttons Apply saves introduced changes to the database and restarts mimic board LEDs Close closes the window 7 7 SUBSCRIBERS The window is available to the users who possess the Subscribers category authorities adding editing or deleting The window displays a subscriber list Depending on the granted authority level the user can add edit or delete the subscribers When editing subscribers the program remembers the last item from the list as well as the size and width of the displayed window No subscriber s consecutive number The number is assigned to the subscriber automatically when he is being added but it may be changed by the user In the Status board window the subscribers are sorted by their consecutive numbers Name subscriber s first and last name Buttons New active if the user has the adding authority Allows adding new subscribers lf a subscriber data template has been created you can press the button to create a new subscriber for which the data from the template will be enter
25. make adaptations transcriptions or mixed versions thereof for any other purpose without previous explicit authorization from the Licensor Any liability of the Licensor for defects of the Program and materials attached thereto Including liability under the guarantee and warranty for physical defects shall be excluded except for the warranty for legal defects In particular the Licensor shall bear no liability for any damages or errors caused by the Program both direct and consequential loss of profit etc Specifically the Licensor does not guarantee that the Program will work faultlessly in all circumstances The Licensor guarantees no compatibility of the Program with subsequent updates or versions of the software environment the Program works in Furthermore the Licensor gives no guarantee as to merchantability or suitability for a particular purpose Also the Licensor does not guarantee that 1 the Program will meet the needs or expectations of the Licensee that 2 the Program use will be trouble free nor that 3 the irregularities if any will be or can be rectified The Program is delivered on the AS IS basis without any explicit or implied guarantee of fitness for particular purposes The Licensor s liability which under mandatory legal provisions can not be excluded by this clause shall be limited to the amount of one time paid license fee SATEL STAM 2 91 10 The Licensor acknowledges that this Agreement shall not make him
26. partition or the information on partition arm status is not received by the monitoring station Test transmissions a list of test transmissions defined for all identifiers of the given subscriber The following information is provided identifier type of transmission defined time and tolerance with which the transmission can be received test status date and time of the next transmission Actions a list of actions taken by the user when handling the event The following information is provided consecutive number of action date and time of its execution delay i e the time elapsed since the event was received to execution of the action user name action description a comment typed in by the user SMS tab where you can define the relevant parameters required to notify specified people about the event and start test transmissions of the GSM receivers to check them for correct communication with the station If the function is to work the GSM module must be connected to the station and programmed as an SMS message sending device Configuration window Settings tab SMS Phone No Presented are names and phone numbers saved in the subscriber s Additional information phone number entered in the Telephone field with the subscriber s name see General tab The list of phone numbers can make a permanent contacts book If it is empty enter the phone number s to which an SMS message is to be sent In th
27. partition status will not be monitored so that the partition can be armed disarmed the tab contains a list of defined time areas It enables defining new partitions as well as editing and deleting the old ones Arm status select in this field whether the system is to be armed within the defined time interval or not SATEL STAM 2 53 From select in this field from which day of the week the system status is to be monitored Indicate the exact time from which the system status will be monitored To select in this field to which day of the week the system status is to be monitored Indicate the exact time to which the system status will be monitored Buttons Save saves the defined time areas into the database Clear enables all defined time areas to be cleared Repeat enables easy addition of a new time areas with parameters similar to the existing one For this purpose click on the definition of the time area you want to copy and then on the Repeat button Having introduced changes to the selected fields press the Save button Delete enables deletion of the selected time area EIER the tab contains a list of exceptions i e time intervals within which the time area definitions will be disregarded Arm status select in this field whether the exception defined will refer to armed status or disarmed status Everyday From determine in this field th
28. received name identifier and code of the event subscriber s consecutive number subscriber s name 10 x 011 05 30 14 46 22 Burglary lt 9877 1 130 00 000 gt Subscriber 8 IYER i Camera A rolong Transmision Date 2011 05 29 18 29 21 59202 r ESA BAC E Ae LCE ag iA Hd E a Fit window Ce Fit window with aspect ratio Transmission complete Fig 53 Video verification window Camera name date and time of the image are shown in the frame the color of which has the following meaning green image made before the event red image made after the event blue live view from the camera SATEL STAM 2 69 Prolong transmission if enabled this option provides you with live preview functionality The transmission time can be extended up to 20 minutes the preview time is defined by the Maximum view time parameter in the VIVER program Picture size you can choose only during playback one of the three options Original Fit window and Fit window with aspect ratio The event handling person can thus adjust the size of the video signal to the size of the image window By default the Fit window with aspect ratio option is preset Buttons rewinds through the recording during playback Click on the button to move the recording one frame backward o starts playback of the recorded video p al 4 H stops playback of
29. regular postal mail Installation of the license file will enable the server program to be used without any time limitations 6 2 INSTALLATION OF STAM 2 CLIENT PROGRAM Installation of the client program is possible on the same computer on which the server program has been installed In addition it may be installed on any number of workstations however the server program can support up to 3 or up to 10 clients depending on the license held SATEL STAM 2 11 STAM 2 CLIENT IP ccc ccc ccc ccc STAM 2 CLIENT IP bbb bbb bbb bbb STAM 2 CLIENT IP aaa aaa aaa aaa STAM 2 SERVER IP XXX XXX XXX XXX Fig 5 Example of configuration of the STAM 2 monitoring station To begin installation click on the Install STAM 2 client program command he Java Virtual Machine is required for the client program to be operable therefore it must be installed The jre 6u25 windows i586 exe installation file can be found on the provided CD in the java folder Double click on the file to start the installation You can also download the latest version of the Java Virtual Machine from www java com pl download E Java 5etup Welcome x Welcome to Java Java provides safe and secure access to the world of amazing Java content From business solutions to helpful utilities and entertainment Java makes your internet experience come to life No personal information is gathered as part of our install process For more information on
30. s If the With identifiers box is checked and the Identifiers remains blank the search will include all subscribers who possess identifiers Deleted check this checkbox if the subscriber you are searching has been deleted Checking the box will block access to the boxes Active Inactive With identifiers and Without identifiers Buttons Search starts searching the database The list of subscribers who meet the defined criteria will be displayed in place of the list of all subscribers Clear restores default settings of the Search tab and brings up the list of all users 7 7 3 REPORT TAB The Report tab provides information about subscribers consecutive number name address identifiers and GSM phone numbers The data can be sorted by column name as may be required Additionally you can move the whole columns changing their position in relation to each other To do so click on the column name and holding down the left mouse button drag the column to the desired location Button Update updates the report with the changes recently made to all subscribers data Information Find Report Find Report mo Name aen egte GSM telephone number zo o m NT ZANA KR Y SS emc k Blakstret WI 22 emc B sk eg WI ee pme K Blackstret II ee EME k tlackstret Im e b Seet Im o mp Seen ml ee mm Meet Im o ea mm Bebe ml ea mm Beet ja O oa mm Bebe ml 25
31. station program will display the trouble handling window with appropriate information Receiving the test transmission at another time or on another day will also result in trouble being reported The first test transmission must be received before expiry of the time defined in the Days field Receiving it is recognized as synchronization of the control panel and the monitoring station In time any transmission must be received within the defined time interval The time is counted from the last transmission irrespective of whether it was a test transmission or another event was sent If no transmission is received within the defined time interval taking into account preprogrammed tolerance the station program will display the trouble handling window with appropriate information Days define in this field the number of days The maximum value that can be entered is 31 days In case of the On time transmission entering O or 1 will be interpreted in the same way i e as defining transmissions to be received every day at the specified time STAM 2 SATEL Hours define in this field the number of hours and minutes for the After time and In time transmissions or the hour and minutes for the On time transmissions Tolerance define in this field the tolerance in minutes with which the transmission can be received lt is recommended that the tolerance be defined as the transmission may be received
32. the Status board window by clicking twice on the subscriber and opening the detailed information window when cleared the troubles will be considered as already handled and inactive clearing alarms the user can clear unhandled alarms in the Status board window by clicking twice on the subscriber and opening the detailed information window when cleared the alarms will be considered as already handled Subscribers adding the user can add new subscribers and restore deleted ones Unless he has been granted the editing authority the user will not be able to edit the settings of added subscriber after closing the Subscriber window editing the user can edit the existing subscribers editing skips the user with adding or editing authorities can define the rules for skipping the incoming events editing time areas the user with adding or editing authorities can define the Time areas for the subscriber deleting the user can delete subscribers Other printing documentation the user can print documentation regarding the monitoring station in PDF format printing reports the user can print subscriber reports reports on activity of selected program users as well as event log and system performance statistics in PDF format server configuration the user can configure the server user accounts the user can add edit and remove other users
33. the database 7 4 USER ACCOUNTS The window is available to users with the user accounts authority level When the monitoring station program is started with its factory settings first time run there is one registered user with the name satel and using the password satel who has the Supervisor status and nearly all available authorities You cannot remove this user or change his status or cancel his user accounts authority After the first run the factory user password satel should be replaced with another one User Users name Filling this field is necessary lt is recommended that the users first and last name surname be entered The users name is to be entered when logging into the server program It is saved in the event log at all events handled by this user It will be also included in the created reports Address User s residence address Filling this field is not necessary It is recommended to fill it so that the user can be contacted if needed The users address is saved in the event log at all events handled by this user Supervisor User Address Telephone Status Password jeee supervisor z Rhiqks Event log Subscribers 7 Other h viewing w adding h printing documentati
34. the event which will be represented by the entered code This description will be displayed in the Event log and in the event handling windows SS and CCC definition select in this field how the last five characters of the received code should be interpreted the whole code format is Q XYZ SS CCC Partition SS denotes partition number CCC will be disregarded Partition and zone SS denotes partition number CCC denotes zone number Partition and user SS denotes partition number CCC denotes user number User SS will be disregarded CCC denotes user number Partition and expander SS denotes partition number CCC denotes expander number System SS and CCC will be disregarded Buttons Save saves event codes entered into the database Delete deletes selected code Clear deletes all event codes defined for the identifier 7 8 EVENT HANDLING WINDOWS The handling windows are available to users with the handling authority level The events can be handled in two ways depending on the settings see Settings tab e smart distribution of events between workstations After the monitoring station receives an intervention requiring event the STAM 2 Server program will decide on which workstation to display the handling window Taken into account is the number of events queued up for handling on each of the workstations The handling window will be displayed on the workstation with t
35. the recorded video Qo fast forwards through the recording during playback Click on the button to move the recording one frame forward The slider next to the buttons makes it easy to scroll through the image sequence Fps frames per second the number of frames per second Factory default 1 Next to this field you can find indication which frame is played at any given time against the total number of video frames On the bar at the window bottom the following messages may appear VAV device online active connection between the VIVER module and the station Transmission complete no transmission from the VIVER module 7 9 EVENT LOG The window is available to users having the viewing authority in the Event log category When opened the window will display 200 recent events Events are displayed in the ascending order from oldest top to newest bottom If within 5 minutes of the event selection no other event is selected the last received event will be automatically selected after this time elapses Address address of the device by which the event was received Events with no card address are system events generated by the monitoring station program Date date and time when the event was received ID identifier with which the event was received Some of the system events have an identifier and the other have not The events with an identifier relate to arm status no te
36. the server Enter the date and time in the Time change on STAM 2 server field and then confirm the change using the Apply button Move events to archive Events can be stored in a dedicated part of the database To do so select a specific date in the calendar in the To date field and confirm it by pressing the Move button All the events that took place by that time will be moved to the archive They will be accessible when you select the Archive option in the Filter window see Filter The archived events will be displayed in the Event log window tab After the archiving is completed detailed date and time will appear to indicate the last time when the events were moved to the archive Close server You can turn off the server from the computer station on which the server configuration was run To do so click on the Close button 28 7 3 5 STAM 2 SETTINGS TAB Configuration l oj x Cards Information Actions Options Settings Tn A 0 A O A mes gt gt gt Geo E d EEN O TT WA TYT e ee piri OE ee sen ONA ene en Apply SATEL Fig 25 Default settings in the Settings tab Configuration window STAM 2 PRO program SATEL STAM 2 29 Event log You can define the Event log appearance Font the font size that will be used in the event list in the Event log window The default setting is 16 Default event numbers the number of events displayed in the Event l
37. the subscribers with currently non existent identifiers will be imported Cancel closes the subscribers list window 40 STAM 2 SATEL RER ee O Information Find Report Pers Delete Edit Hilter Mo 001 Priority Active subscriber Subscriber Address Telephone waj Installer J Cancel Fig 34 Subscribers window with Information tab on first time run of the program Details Plans Export Import 7 7 1 INFORMATION TAB ID identification number assigned automatically to each new subscriber This number is unique and will never be assigned again even if the subscriber is removed No subscriber s consecutive number he number is assigned to the subscriber automatically when he is being added but it may be changed by the user In the Status board window the subscribers are sorted by their consecutive numbers Priority subscriber s priority Subscriber s priority is only meaningful when the user wants to handle unhandled events alarms troubles or arm status events The events will then be displayed according to the subscriber s priority Priority values range from O to 9 High priority events take precedence If some subscribers have the same priority precedence will be given to the subscriber s high priority events which were received first i e remained unhandled for the longest period of time Active Inactive subscriber inf
38. troubles are active lt gt subscriber s security system is disarmed if the icon is flashing the status is inconsistent with that defined in the Time areas tab and the system should be armed gt subscriber s security system is armed if the icon is flashing the status is inconsistent with that defined in the Time areas tab and the system should be disarmed security system is partially armed if the icon is flashing the status of at least one partition is inconsistent with that defined in the Time areas tab no arm status event has been received from the subscriber and the security system arm status remains unknown if the icon is flashing the system should be armed disarmed according to the settings defined in the Time areas no defined test transmissions for the subscriber U test transmissions were received at the expected time E no test transmission control panel and monitoring station have not been synchronized yet no test transmission or another event was received but the time period after which the lack of test transmission would be reported has not expired yet e waiting for test transmission according to the settings taking tolerance into account the transmission is about to come subscriber is inactive for duration of service work A F 1 SE fr icon next to which information on the subscriber name identifiers and explanations for the icon wi
39. 06 2011 Comment copy 1 T Yacuum defragmentation of the database Execute Fig 58 Stam Archiver program window Button Execute the button allows you to perform the archiving of events After using the button a message will be displayed to prompt you to make a database backup copy STAM db Make the backup copy if necessary and click on the OK button Another message will appear indicating that the backup process may take more than an hour A next click on the OK button will open the window which shows the archiving progress If the program detects any errors during the archiving it will indicate it with a relevant message After completion of the archiving process a window with suitable information will appear If the database does not contain any events meeting the defined parameters the archiving process will not start In such a case close the progress window with the ESC button and the program window with the button 7 9 6 FILTERS When you select this command a menu will appear with the following functions Filter name after saving the defined filter s their names will be displayed at that place Click on the selected name to open a tab in the Event log window with the events filtered according to the settings of selected filter or the user will be automatically moved to it if the Run with start option was selected when creating the given filter The tab name will be the name of the filter
40. 31 Sending devices address select in this field the address of the connected GSM module from which you want to send an SMS message notification of receiving the alarm code Transfer alarms if this option is selected the GSM module will be sending SMS message notifications of receiving the alarm code Phone no in this field enter the number of GSM phone to which an SMS message is to be delivered to inform that the alarm code is received Buttons OK saves the changes made to the database Cancel closes the window Default prefix GSM the field where you should enter the country code The country code will be added before the cell phone number to which an SMS message will be sent to notify that the alarm code is received Viver settings when you hover your cursor over the field and left click on it the Viver settings window will open where you can define the parameters of this device Yiver settings Ethernet Kee E lola Eh Port 3010 Transfer Port RS5 232 com T Output Format Sursuare Receiver Mo 1 9 f Line Mo 1 99 2 Test period 1 255 30 Cancel Fig 28 Viver settings window Ethernet information provided in this area relates to IP address of the computer where the STAM 2 Server program is installed number of the TCP IP port through which communication takes place Button Change port enables changing the TCP IP port number see Changing TCP
41. 41 Disarm 4 Alarm Partition Partition no 01 Zone Zone no 002 Mo Date Delay Use ction S comment subscriber BS EU 12011 0606 10199100 les ba 0 Marwalalarmreset SS Address ES Black Street Telephone 542 14551 Fig 54 Event log window Description verbal description of the event Different types of events can be recognized by the description color d Alarm type events light green Arming type events ark green Disarming type events orange Trouble type events brown Restore type events violet Test type events navy blue Remark type events and events notifying that SMS message or ring signal CLIP type message has been received by GSM module light blue Other type events and system events referring to program operation pink comment added by the user olive system events referring to arm status See Time areas tab re d mk _ pictogram next to the description of the event related to the visual alarm verification If the event needs to be handled Alarm and Trouble type events and arm status system events the color of the displayed text is white or black but the whole event is highlighted in color assigned to this type of events Note The events of alarms and troubles which have been cleared are displayed in the event log as handled SATEL STAM 2 71
42. GSM module will be identified a corresponding event code can be assigned to this name at the stage of adding editing subscriber SATEL STAM 2 25 s time period defined in seconds after which the GSM module will acknowledge receiving the CLIP type message You can enter values from 0 to 20 Value 00 means the function is disabled Buttons OK saves the changes made to the database Cancel closes the window 7 3 2 INFORMATION TAB lx IP 192 1168 2 239 Change port Port 3000 Server status Loggedin 1 10 Supervisor 192 168 002 114 Connection duration 3h 55m 495 Fig 21 Information tab in Configuration window The following information is provided in the tab e P address of the computer with installed program of the server to which the client program is connected e Number of the TCP IP port through which communication is effected e Number of users logged in e Information on the users logged in first and last name address telephone user status IP address of the computer from which they logged on e Duration of the connection to server Buttons Change port enables changing of the TCP IP port number see Changing TCP IP port OK closes the window CHANGING TCP IP PORT In order to change the number of TCP IP port through which the client server communication is effected do as follows 1 Open the Information tab in Config
43. IP port 32 STAM 2 SATEL Transfer information provided in this area relates to the conversion of events Port RS 232 number of the port through which the events will be sent to another monitoring station Output format the field displays information about SurGuard format in which data will be sent to another monitoring station Receiver No 1 9 enter in this field the number of receiver the data transfer from which is simulated by the station Values from 1 to 9 can be entered By default 1 Line No 1 99 enter in this field the number of line the data transfer from which is simulated by the station Values from 1 to 99 can be entered If the number is between 1 9 then the SurGuard MLR2 format is chosen if the number is between 10 99 then the SurGuard MLR2E format is chosen By default 1 Test period 1 255 s the parameter is used to control communication with the monitoring station for which the STAM 2 monitoring station acts as a converter The time is defined in seconds Values from 0 to 255 can be entered By default 30 s MONITORED SITE CONTROL PANEL Video alarm verification unit VIVER IP bbb bbb bbb bbb MONITORING STATION STAM 1 PE IP ccc ccc ccc ccc STAM 1 RE IP ddd ddd ddd ddd ETHERNET receivers STAM 2 SERVER TCP IP IP aaa aaa aaa aaa Fig 29 Configuration of the server and VIVER module SATEL STAM 2 33 Buttons OK saves the changes made to the dat
44. M 2 57 Definitions Partitions GSM Test transmissions Ethernet Video werification Guard Card address Ma ETHM key Test period s IP address ETHM key No Card address Test period s 0 255 Mumber of missing tests 1 15 15 IF address 000 000 000 000 pelete Save Rhigts Fig 46 Ethernet tab part of Subscriber window before entering data in the STAM 2 PRO program Card address select in this field address of the STAM 1 Ethernet card to which the subscriber will be assigned Test period s 0 255 determine in this field the time between successive communication tests Values from O to 255 seconds can be entered Entering O means that the communication test will be disabled Factory default 0 Number of missing tests 1 15 determine in this field how many unsuccessful communication tests are required before trouble is reported the trouble handling window will be displayed Values from 1 to 15 can be entered Factory default 0 Note Caution is advisable when selecting parameters to be entered in the Test period and Number of missing tests fields If you enter low values in both fields the frequency of reported troubles may increase which not necessarily means any actual communication problems IP address IP address of the Ethernet module through which it will be possible to control the site state using the v
45. Owner of or grant him any ownership rights to the Program or any related patents copyrights trademarks or other intellectual or industrial property rights whatsoever except for the rights arising from the granted license 11 The Licensor shall retain the copyrights to all copies of the Program recorded on the original data carriers and to the subsequent copies of the Program made at any time whatsoever irrespective of the form or data carriers on which the original or other copies were recorded 12 This License does not mean the sale of the original or any next copy of the Program This License shall not assign to the Licensee the title of ownership to the Program or to the copyrights to the Program but only the limited right to use the Program 13 The Licensee may without consent of the Licensor make for his own needs one backup copy of the Program for archive purposes however such copy may not be used simultaneously with the Program When making the backup copy the Licensee shall be obliged to reproduce on that copy the reservation of the Licensor s copyrights or any other Suitable notices that were on the original Program The Licensee is entitled to make copies of the user documentation This provision does not infringe upon the Licensee s rights arising from Art 75 of the Law on Copyright and Derivative Rights of 4 February 1994 14 The Licensee shall make every effort to prevent infringement upon the Licensor s rights 15 T
46. P server IP address IP address to be used by the card This field is available if the function of automatic data downloading from server has been disabled DHCP option Mask mask of the subnetwork in which the module is working This field is available if the function of automatic data downloading from server has been disabled DHCP option SATEL STAM 2 23 Gateway network gateway i e IP address of the network device through which other network devices communicate with the Internet or other local networks This field is available if the function of automatic data downloading from server has been disabled DHCP option TCP IP configuration IP 000 000 000 000 MAC 00 16 92 00 2F 41 Event memory U Configured card IF address r DN DHCP DHCP ess IP address Mask sate MAC control Jor Apply Close Fig 18 Ethernet settings tab in TCP IP configuration window before defining card parameters DNS DHCP with the DHCP option enabled the card will automatically download the DNS server address data from the DHCP server IP address DNS server address The field is available if the function of automatic data downloading from the server has been disabled DHCP option REPORTING TAB Ethernet settings Reporting Extended mode Simple mode Enabled Port Port Station key Station key Fig 19 Reporting tab in TCP IP configurati
47. TAM 2 Server program may only be installed on one computer while the STAM 2 Client program on several computers however the STAM 2 Client may only be simultaneously used on the number of workstations specified in the invoice received from the Licensor 5 The right to use the Program is defined by the hardware key and the unique LICENSE CODE which are assigned to the Licensee The license code 1 shall determine the Licensee s authority level as well as some options of the Program and 2 shall be made available to third parties in no other way than together with the Device in accordance with ltem 2 above The license code makes it possible to use the Program on the computer intended for installation of the Program Such a code will be assigned only once In justified cases for example hardware failure or replacement or as specified below the code may be assigned once more 5 1 Having installed the Program the Licensee shall register the Program by means of the Licensor s website fax or mail by sending to the Licensor the individual serial number of the hardware key assigned to the Licensee based on which the Licensor will create a unique license code for each installation The code will be sent to the Licensee by e mail or by means of anther data carrier In order to make the Program operable the code must be entered into the Program 5 2 During 30 days of the installation the Program will work without the license co
48. a communication OK j Si communication interrupted 12 User currently logged in 13 Data of monitoring station server SATEL STAM 2 17 14 Click on the icon or press Alt X to open the menu with the following commands Help opening the Stam 2 Help window Log out user Alt L after the current user has logged out a next one can log in Minimize Alt M minimizing the main window of the STAM 2 Client program Close Alt X closing the STAM 2 Client program 15 The icons illustrate the devices supported by the monitoring station telephone Ethernet receiver cards radio stations modems and GSM modules supported by the STAM 2 program server They can be designated with numbers from O to 15 and symbols Ex1 Ex2 and Ex3 the symbols are only used to designate radio stations modems and GSM modules These characters correspond to the address of server supported card or device The icons have the following meaning sex telephone card is working properly em telephone card is receiving ring signal or is being configured telephone card has established connection with control panel telephone card is receiving data Bm no telephone card or trouble to check the trouble details refer to the Event log window GSM module is working properly EM GSM module is receiving data SMS or CLIP type message fr no GSM module or trouble to check the trouble details refer to the Eve
49. abase Cancel closes the window Backup The area to define parameters for automatically making backup copy of the database In case of a primary disk trouble or loss of the database itself the backup copy will be the source to restore it At the time of making the backup copy a window is displayed to inform you about it Active check this box to activate creating a backup copy of the database Source folder enter in this field the access path to the directory where you want the STAM 2 database to be saved By default C Program Files Satel S TAM 2 Direct folder enter in this field the access path to the directory where the database backup copy is to be saved It is recommended to create this directory on a different drive than the one on which the STAM 2 database is placed By default D Backup STAM 2 Scheduler hover the cursor onto the field and left click on it with your mouse to open the Scheduler window where you can define a schedule for making the database backup copy P Monday 0 00 P Friday Tuesday saturday wednesday Sunday ra O O Thursday Last backup 2011 06 16 12 00 36 Mext backup 2011 06 17 12 00 00 Cancel Fig 30 Scheduler window Everyday after you check this box and enter the time in the field next to it the database backup copy will be created automatically every day at the selected time When you check this box the other fields in the window will become ina
50. ame Subscriber s consecutive number Address subscriber s address Telephone subscriber s telephone number DATA ON EVENT HANDLING METHOD Displayed in tabular form is information on how the selected event is handled The information includes No consecutive number of the executed action Date date and time when the action was executed Delay difference between the time of receiving the event by the monitoring station and its handling by the operator User name of the operator who handled the event Action description of the actions taken in connection with receiving an event that requires handling and information on canceling the trouble Comment comment added to the actions in the event handling window see Comment Select an action with your mouse pointer and right click on it to display a menu with two functions available Details select this function to display the Details window where all information about the selected action is available SATEL STAM 2 73 Set the width select the function to automatically adjust the column width to fit the length of the texts contained in them lf the window next to the event log and event data shows the data on subscriber and event handling method using the 4 button will switch the subscriber data to fit the entire width of the window only the data on event handling method using the H button will split the
51. ce with the Licensor s work process and trade policy The Program shall be delivered and may only be used in the form of computer readable resultant code In particular the Licensee shall not be allowed to 7 1 disassemble decompile translate or try to otherwise reverse engineer the source code of the Program or create derivations of the Program or components thereof even if such actions result from the intention to repair errors or run an inoperative Program 7 2 remove alter or cover copyright information and notices of intellectual property rights that are in the Program 7 3 create derivative programs works make copies translate adapt change layout or otherwise modify or disseminate the Program in electronic form or otherwise or any copy adaptation transcription or mixed version thereof ZA make the Program or copies thereof available to third parties regardless of the purpose of such actions including the service purposes or repair of other defects unless it is necessary for using the Program or the Device by the Licensee according to their intended purpose or the service or repair of defects is to be carried out by an entity authorized by the Licensor Materials for the Licensee are attached to the Program in electronic form as Help files only to facilitate the use of the authorized version of the Program by the Licensee The Licensee shall have no right to use copy modify or disseminate the end user materials
52. code tables each code meaning and event description SATEL STAM 2 5 priority differentiation order of reporting events which require intervention when events are incoming simultaneously from many subscribers patterns of action in case of events which require intervention in partition up to 5 items e extended event filtering e management of event filters e defining the actions needed to handle events e option to add comments to the actions e extended event handling menu e capability of fast event handling e archiving events also to an external file e system of notes information exchange between users defined validity period automatic display option e printing documentation regarding subscribers reports for subscribers reports on program users and station system in PDF format e capability of archiving reports e selection of language version for STAM 2 Server and STAM 2 Client program 2 CARD DESCRIPTION The card is a complete receiver of data sent by the control panels which enables a supervision center to be organized for monitoring the security system status It can be installed on board of any PC computer PCI slot deriving only 12V power supply and RESET signal from the computer It is capable of working without the computer if power supply of approx 12 15V is provided The RESET signal is only necessary for operation with the use of computer SATEL offers the following cards STAM 1 P
53. ctive Weekdays when you select specific days and enter the time in the field on the right the database backup copy will be created automatically on selected days of the week at a predetermined time Last backup date and time of making the last database backup copy Next backup date and time of making the next database backup copy Buttons OK saves the changes made to the database Cancel closes the window Additional database only for STAM VIEW users The area where you can define parameters for the auxiliary database All operations and events occurring in the monitoring station receivers connected to it and sites monitored by it 34 STAM 2 SATEL will be saved into the auxiliary database The auxiliary database is parallel to the database backup copy In case of failure it allows you to restore the database and recover the data that have not been saved in the backup Active check the box to activate creating the auxiliary database Path enter in this field the access path to the directory where you want the auxiliary database to be saved It is recommended to create this directory on a different drive than the one on which the database STAM 2 is placed Note The files of database backup copy and auxiliary database should also be copied to another data storage device This can be done e g with the free Cobian Backup program This program allows you to create backups of data both locally and via the
54. cumentation printing authority 7 11 1 SUBSCRIBER TAB The tab makes it possible to print subscribers reports and documentation regarding subscribers Documentation select this field if documentation is to be printed Report select this field if report is to be printed Subscribers name of the area where you can set parameters to enable selection of subscriber s for whom the report or documentation is to be printed out Buttons w used to indicate the access path to the folder to which reports or documentation will be generated The path will be saved in the adjacent field Subscribers opens the Subscribers window which displays a list of subscribers The names of subscribers can be sorted by a filter at the top of the window To print a report or documentation of one or more subscribers hold down the Ctrl key and left click on the subscribers to select their name and then confirm your selection using the Apply button Identifiers available when you select the subscriber s name in the field above lt opens the Identifiers window in which a list of identifiers assigned to the subscriber is available All identifiers are highlighted In order to select only some of them hover your mouse cursor over the identifier to deselect it Once you confirm your selection using the Apply only the selected identifiers will be displayed at the subscriber s name This means that only the selected subscriber
55. d successfully 6 3 UPDATING STAM 2 PROGRAM In order to update the STAM 2 program do the following 1 Start the STAM 2 program and check the versions of STAM 2 Server and STAM 2 Client programs as well as the versions of connected devices Close the program SATEL STAM 2 13 2 Download the latest versions of the STAM 2 program and the updating program for phone Ethernet receiver cards and GSM modules from the www satel eu website and save them to disk 3 In case of any trouble prepare a backup copy to guarantee data recovery Copy the Client and Server folders including their contents to a safe place The default access path is C Program Files Satel S TAM 2 4 Disconnect the telephone lines for STAM 1 P STAM 1 R and STAM 1 K cards and the network cables for STAM 1 PE and STAM 1 RE cards from the card slots so that the monitoring station should not receive any events during the update process 5 Update the firmware of telephone cards Ethernet cards and GSM modules 6 Reconnect the telephone lines and network cables to the appropriate card slots 7 Start the installation of a new version of the program and follow the instructions The new version will replace the existing one 8 Run the installed version of STAM 2 program 6 4 Move STAM 2 PROGRAM In the event of transfer of the STAM 2 program from one computer to another follow these steps 1 Create the Satel folder on the new computer C drive Prog
56. dditional mimic boards must be used for a greater number of objects Altogether 63 mimic boards can be used for 1 monitoring station which means 4032 visualized objects AA O e Fig 1 View of STAM 1 P card STAM 1 R card has no DB 9 connector shown in the drawing by digit 1 STAM 1 K card includes a DB 9 connector which is used to connect the mimic board Explanations for Fig 1 1 DB 9 male connector RS 232 port which enables the card to be connected to the computer COM port 2 headset mini jack socket to enable telephone line eavesdropping by means of high resistance loudspeaker or headset RJ 11 socket for connecting telephone line card address setting pins see Addressing cards connector for additional control signaling connectors for expansion receiver cards RS 232 and sound for telephone receiver cards buzzer LED indicator Lit during connection 9 pins to enable disable telephone line eavesdropping O OT R Co o N SATEL STAM 2 7 Fig 2 View of STAM 1 PE card STAM 1 RE card has no DB 9 connector to connect to the computer COM port indicated in the drawing by digit 1 Explanations for Fig 2 1 2 N DB 9 male connector RS 232 port which enables the card to be connected to the computer COM port RJ 45 socket for connecting the Ethernet network The socket incorporates two LEDs The green one indicates network connection and transmis
57. de and afterwards the hardware key will be permanently disabled by the Program In this state the Program will be functioning for a certain period of time and then it will be blocked Should this happen the Licensee must purchase a new hardware key and install it in the Program losing the data of supervised facilities and the history of 90 STAM 2 SATEL events In this case the Licensee shall carry out another installation against payment as provided for in the current price list of the Licensor 5 3 The Licensor shall make sure that the hardware key remains permanently in the computer on which the STAM 2 Server Program is running as lack of the key will cause unregistration thereof In such a case to ensure further operation of the Program the Licensee shall be obliged to purchase a new hardware key from the Licensor and carry out another installation against payment as provided for in the current price list of the Licensor The Licensor may make Program updates available to the Licensee provided they are created for a period of 12 months from the Program purchase date After expiry of the twelve months from the Program purchase date the updates can be provided to the Licensee against payment according to the current price list of the Licensor The Licensee shall make no claims in relation to the Licensor for creating updates or upgrades to the Program Updates and upgrades will be made available to the Licensee in accordan
58. deration the number of hours ahead indicated in the Service time The service may be terminated earlier after using the Service end option available in the Status board window see Status board Comment the field to enter the text that will appear in the Event log window in the table of data related to the event handling method see Event details in the Comment column SATEL STAM 2 79 Buttons Apply saves the settings of the service work time to the database Cancel closes the window without saving the changes made Programming the service time for the given subscriber will generate an event that appears in the Event log window without an assigned identifier and code with the USER information and description of the start or end of the service In case of the start of service event the name of the operator who entered the subscriber into the service mode is shown In case of the end of service the event that will be generated is dependent on the time of ending If the service ends in accordance with the settings a system event is generated indicating the completion of service In case of an early service termination 2 events will appear in the Event log window one indicating the termination of service by the operator and the other a system event indicating the end of service 7 10 STATUS BOARD The window is available to all users but the settings may only be configured by a user having the server configu
59. dow is available to all users but the scope of possible operations depends on the granted authority level 9 Notes Alt N Click on the icon or press Alt N to open the window where you can view notes created by other users or prepare notes for other user Available to all users 10 Configuration Alt K Click on the icon or press Alt K to open the menu with the following functions Configure server Ali K The function intended to define the cards and other devices GSM modules VISONIC RC 4000 radio stations supported by the STAM 2 program server Available to users with the server configuration authority level User accounts Alt E The function makes it possible to view the list of program users add new users edit and or remove the existing ones Available to users with the user accounts authority level Change password Alt P The function allows the currently logged in user to change the code of access to the STAM 2 program Available to all users lt is recommended that each new user change his her password so that the supervisor may not know the user password Mimic boards Alt S The function makes it possible to define the lighting mode of LEDs in the mimic boards interfacing with the monitoring station Available to users with the mimic boards authority level 11 Client to Server communication status The icons which may appear here have the following meaning k
60. e the monitoring station program will stop working SATEL STAM 2 9 If your dongle gets damaged please contact the SATEL Company Replacement is possible after you return the damaged dongle and pay a small handling charge The SATEL Company shall not be held responsible for lost or stolen dongles If you loose your dongle you must be prepared for high costs connected with delivery of a new one 6 STAM 2 PROGRAM INSTALLATION Insert the CD with installation program into the CD ROM drive The welcome screen should appear in a while Click on the command of chosen program installation and follow the instructions If the splash screen fails to appear after the disk is inserted into the CD ROM drive the autostart function of your CD ROM must have been disabled If this is the case click twice on the My computer icon and after the resource window opens on the CD ROM icon There is the SetupStam2 exe file on the installation disk Open it e g by clicking on it twice to bring up the splash screen A Install STAM 2 Server program A Install STAM 2 Client program A Documentation A Explore disk LA Quit program STAM 2 Fig 3 Welcome screen of the installation package 6 1 INSTALLATION OF STAM 2 SERVER PROGRAM The server program should be installed on a computer to the serial COM port of which the STAM 1 P or STAM 1 PE card is connected If the server program finds no STAM 1 P or STAM 1 PE card within a few minutes a
61. e program It is a tool for archiving events that will be saved to an external file Access to them will only be possible by means of the Filter function in the Event log window In order to perform archiving close the STAM 2 server program and run the application A window will open where you can enter the following parameters Administrator Login login of the user having the Supervisor status Password password of the user having the Supervisor status From date To date time interval the events from which will be moved to an external file The time of starting and ending the archiving for the selected date is 0 00 For example for archiving the year 2010 events set the time period from 01 01 2010 to 01 01 2011 SATEL STAM 2 77 Target directory access path to the directory in which the archived events will be saved You can also use the 1 button next to this field which will allow you to select or create a directory for saving events Name of backup name of the file where the events will be archived Comment text that will appear at the file name in the External file field in Filter window Vacuum defragmentation of the data base selecting this option will minimize the size of the database file during the archiving of events stam Archiver v 1 0 Administrator Login sat Password keem From date To date T Target directory E Program FilesiSatel5T4MmM 2 Server We Mame of backup 26 30
62. e requires no intervention of the monitoring station operating personnel When received it will be saved into the event log Decode the field is available after selecting the Restore code type Enter here the code of the trouble which will be canceled after the Restore code type is received Partition enter in this field the number of the partition to be assigned with the code This enables the codes to be linked to the partitions defined in the subscriber s alarm control panel In case of certain codes selection of the partition will affect the reaction pattern of the monitoring station It applies to the Alarm type codes see Skip codes in partition option and the codes of Arming and Disarming type see Time areas In addition for the codes of Alarm and Troubles type which come from a particular partition it is necessary to define actions to be taken by the monitoring station personnel after the codes are received see Partition actions Code enter a two character value in the field Digits and letters from A to F can be used Digit O in the first position means entering one digit code Description enter in this field verbal description of the event to represent the entered code The description will be shown in the Event log and in event handling windows Buttons Save saves entered event codes into the database Clear deletes all event codes defined for the
63. e subscribers are sorted by their consecutive numbers Priority subscriber s priority Subscriber s priority is only meaningful when the user wants to handle unhandled events alarms troubles or arm status events The events will then be displayed according to the subscriber s priority Priority values range from O to 9 High priority events take precedence If some subscribers have the same priority precedence will be given to the subscriber s high priority events which were received first i e remained unhandled for the longest period of time By default the subscriber s priority is set to 1 Active the box must be checked if the subscriber is to be active By default the box is checked If the subscriber is inactive events received from him require no reaction of the monitoring station operating personnel These events are automatically saved in the event log as handled For the inactive subscriber neither test transmissions nor consistence of arming disarming with time areas are checked The Status board displays no information on the inactive subscriber s status Subscriber enter the subscriber s first and last name or company name in this field The field must be filled in Address enter subscriber s address here The field must be filled in Telephone enter the subscriber s telephone number in this field The field must be filled in Installer enter in this field the data of the company or person who i
64. e time from which the partition status will not be monitored everyday Everyday To determine in this field the time to which the partition status will not be monitored everyday Valid From define in this field the date from which the exception is to be effective Valid To define in this field the date to which the exception is to be effective Automatic deletion check this box if the exception is to be deleted on the specified day When checked a field will be available where you should enter exact time of the automatic deletion Buttons Save saves the defined exception into the database Clear deletes all defined exceptions Repeat enables easy addition of a new exception with parameters similar to the already existing one To do so click on the exception you want to copy and then on the Repeat button Having introduced changes to the selected fields press the Save button Delete deletes the selected exception INTE in this tab you can define actions which should be taken by the operator of the monitoring station program when the arm status window is displayed Disarmed and should be armed you can define up to 5 actions to be taken by the operator of the monitoring station program when the window is brought up with information that the partition is disarmed although it should be armed The action list in red will be displayed in the event handling w
65. ed by default see description of the Save as template button Delete active if the user has the deleting authority Allows deleting subscribers Edit active if the user has the editing authority and after the first subscriber is added Allows editing the existing subscribers data and settings Restore displayed after deleted subscribers are found see Find tab if the user has the adding authority Allows restoring the deleted subscriber his setting will not be restored Filter opens the Event log window with a tab which will display events related to the given subscriber selected in the upper portion of the Subscribers window Details opens the Detailed information window see Detailed information with information related to the given subscriber Plans opens the Site plans window The window displays a list of plans defined for the specific subscriber Click on the required plan and press the Preview button to familiarize with the plan of monitored site Export used to export subscribers Highlight the selected subscribers in the list holding down the Ctrl key and left clicking your mouse and click on the button The Save window will open where you can select the location and file name to which the subscribers will be exported Import opens the Open window where you can select the location and file name from which the subscribers will be imported Only
66. eport field is selected Define the time interval of the report in the From and To fields By default the time range is set at one week Archive selecting this field allows you to print the report with the given subscriber related events which can be found in the archive B Reports Subscriber User System Subscribers gram Files SatelSTAM 2iklient Subscribers Identitiers e Detailed Open after creating Print Close Fig 64 Subscriber tab in Reports window with Report field selected IB x Documentation Ce Report Report e Alarm e Arming w Disarming W Trouble w Restore M Test w Remark Jh SMS e Telephone w Other e Comment e Wrong arm status Time interval From 2011 06 15 10 54 01 To 2011 06 22 10 54 01 Archive 86 STAM 2 SATEL 7 11 2 USER TAB The tab makes it possible to print reports on program users work Operator the field allows selection of the program user to whom the report is to refer What should be printed these options enable you to define which additional information except for the user s name address telephone and status is to be included in the report Alarms handled Troubles handled Arm status events handled Shift starts and ends Comments Statistics Time interval time range of the report is to be defined in the From and To fields By default
67. er of the INTEGRA series control panel with which the GuardX program will communicate It consists of 10 characters GuardX identifier the identifier of the computer on which the GuardX program is installed It consists of 10 characters The same identifier must be entered in the control panel settings Buttons Save saves the data entered to the database Delete deletes all data NONSTANDARD CODES TAB Definitions Partitions 65M Test transmissions Ethernet video verification Guard Nonstandard codes O ate Type 55 and COC definition Description Type Code o o00 Save Description Delete 55 and CCC definition w Glear Fig 49 Nonstandard codes tab part of Subscriber window before defining nonstandard Contact ID codes The tab is available after adding identifier and selecting Contact ID type It allows to define nonstandard codes of events sent in Contact ID format Type select in this field the type of edited code Alarm the code informs of an alarm at the subscriber s site lt requires intervention of the monitoring station operating personnel after receiving the code the alarm handling window will be displayed Arming the code informs of arming It requires no intervention of the monitoring station operating personnel but allows to verify whether the arming occurred within the time interval defined for the Time area
68. f received On time notes will be displayed Click on the Clear button in the window to delete the notes New opens the window in which a new note can be created Edit allows you to edit the already existing Normal type notes Active when a note is selected in the window Delete deletes the selected note Active when a note Is selected in the window Close closes the window 7 12 1 CREATING NEW NOTE Click on the New button to display a window where the user can create a new note There are 2 types of notes e Normal to be sent to the concrete person or a certain group of persons immediately after being created You can also select by whom the note can be deleted e On time to be sent to the concrete person or a certain group of persons but activated at the defined time during the specified time interval on the selected days of week Selecting this type of note activates the fields you can use to select for whom the note is intended and set the precise time interval time date weekday determining when the note is to be delivered Note In the Title field note window the html format is supported by the program Thus you can for instance make the note title bold and colored For example entering the lt html gt lt font color ff0000 gt lt b gt title lt b gt lt font gt lt html gt text means that the note title will be red ff0000 and bold b SATEL STAM 2 89 Buttons Save
69. field 3 Click on the Save button The program will check if it possible to save the entered identifier If it is the changed identifier will be saved It will retain all the settings entered for the previous identifier in the active tabs DEFINITIONS TAB FOR CONTACT ID TYPE OF IDENTIFIERS The tab is available after adding the identifier and selecting the Contact ID type It enables defining additional detailed descriptions for the events received in this format Defining additional descriptions is not necessary but it makes operation easier Type select in this field the type of description Zone the description will refer to the zone of the subscriber s security system It will overwrite the standard zone name in all events coming from the partition defined in the Partition field and referring to this zone If no partition number is entered in 48 STAM 2 SATEL the Partition field the name will appear in all events which refer to this zone irrespective of from what partition they may come from User the description will refer to the user of the subscriber s security system It will overwrite the standard user name in all events received from the partition defined in the Partition field and referring to this user If no partition number is entered in the Partition field the name will appear in all events which refer to this user irrespective of from what partition the
70. fter being started it will be terminated To begin installation click on the Install STAM 2 server program command During installation the protection dongle must be inserted into the computer USB port At installation stage the users of STAM 1 monitoring station can import data from the program To do so you must select the option I have STAM 1 installed and want to import data from it see Fig 4 and then indicate the folder where the STAM 1 program is installed 10 STAM 2 SATEL ma Setup 5T4M 2 Server Import STAM 1 data Do you wish to transfer data from STAM 1 to STAM 2 program IF you wish to transfer data from STAM 1 to 574Mm 2 program select the held below and then click Next Wu zatel pl lt Back Cancel Fig 4 Importing STAM 1 program data Note The database of STAM 1 monitoring station can only be imported during installation The STAM 2 monitoring station needs to be registered within 31 days of the server program installation After expiry of this period the server program will stop working The server installer program offers optional registration at the end of installation procedure Registration is also possible at a later date on the website www stam2 satel pl or by using the form included in the bundle When filled in the form should be sent by fax to the number 48 58 320 94 01 After registration SATEL will send a license file to the e mail address or to the mailing address in case of
71. functions Details click on this item to display the Detailed information window with data on the selected subscriber see Detailed information GuardX click on this item to open the GuardX window It will display a list of identifiers for which the necessary parameters have been defined to connect to the GuardX program Once you have selected the required identifier together with the settings assigned to it click on the OK button The first time you connect to the GuardX program the Open window will appear Indicate the directory where the GuardX program is installed and run the application only STAM 2 PRO Keypad click on this item to display the Keypad window If parameters have been suitably defined for the virtual keypads see Ethernet tab their list will appear in the window Select the required keypad and click on the Connect button to get access to the virtual keypad only STAM 2 PRO Plans click on this item to open the Site plans window where the plan assigned to the selected subscriber will be displayed Filter click on this item to open the Event log window with a tab where events related to the given subscriber will be displayed Edit click on this item to open the selected subscriber window where you can edit the subscriber s data Service click on this item to display a menu with three functions Service will display the Service window see Service Service
72. g program user reactions in memory reminder of unhandled events saving major operations of the system users into event log reporting situations which require intervention alarm trouble including lack of test transmission or transmission at wrong time check for site status correctness armed disarmed status overviews of supervised sites alarm reporting systems trouble reporting systems possible verification of troubles occurring in the system armed systems in case of bigger sites a list of armed partitions status of communication with the systems cyclic saving of data copy capability to create auxiliary database in parallel with the backup copy capability to use the STAM VIEW interface interaction with GuardX INTEGRA alarm system administrator and user program version 1 08 001 of 15 02 2011 or newer only STAM 2 PRO capability to connect the video alarm verification unit remote control of the site status using the virtual keypad only STAM 2 PRO capability of creating detailed site plans only STAM 2 PRO Capability to use a map for presentation of the site status only STAM 2 PRO handling subscribers in simple mode no control of communication with the subscriber or extended mode with control of communication with the subscriber detailed subscribers data upto a dozen or so identifiers of different types any number of information drawings JPG or PNG files de
73. g window will be brought up Arming the code informs of armed status activation It requires no intervention of the monitoring station operating personnel but allows to verify whether the arming occurred within the time interval defined for the Time areas see Partitions tab Disarming the code informs of armed status deactivation lt requires no intervention of the monitoring station operating personnel but allows to verify 50 STAM 2 SATEL whether the arming occurred within the time interval defined for the Time areas see Partitions tab Trouble the code informs of a trouble at the subscriber s site lt requires intervention of the monitoring station operating personnel after receiving the code the trouble handling window will be brought up Restore the code informs of the end of the previously reported trouble lt requires no intervention of the monitoring station operating personnel For this code it is necessary to enter in the Decode field the code of the trouble to be restored Test test transmission code lt requires intervention of the monitoring station operating personnel unless it is received according to the defined rules see Test transmissions tab Remark the code requires no intervention of the monitoring station operating personnel When received it will be saved into the event log and audibly signaled Other the cod
74. gg MONITORING STATION STAM 2 STAM 2 PRO USER MANUAL C Program version 1 5 0 Slam f en 05 11 Program STAM 2 licencja na 3 stanowiska sprzetowy klucz zabezpieczajacy STAM 2 software 3 workstations license protection dongle Zestaw Karta STAM 1 PE Program STAM 2 licencja na 3 stanowiska sprzetowy klucz zabezpieczajacy Zestaw Karta STAM 1 P Program STAM 2 licencja na 3 stanowiska sprzetowy klucz zabezpieczajacy Hardware bundle STAM 1 PE receiver card STAM 2 software 3 workstations license protection dongle Hardware bundle STAM 1 P receiver card STAM 2 software 3 workstations license protection dongle The dongle number required to register this software with the Manufacturer Minimum hardware requirements for the monitoring station server monitoring station client e computer with installed Microsoft e computer with installed Microsoft Windows 2000 or Microsoft Windows XP Windows 98 SE Microsoft Windows operating system Millennium Edition ME Microsoft Minimum hardware requirements for the Pentium II 400 MHz processor Windows 2000 or Microsoft Windows XP operating system Microsoft Windows e 128 MB RAM 2000 or Microsoft Windows XP e CD ROM recommended e free PCI slot e Pentium II 400 MHz processor e free serial COM port e 128 MB RAM e free USB port e CD ROM e monitor with 1024 x 768 resolution e monitor with 1024 x 768 resolution support support e so
75. he Licensor shall have the right to terminate the license granted to the Licensee if the Licensee violates these terms and conditions of the license If the license is terminated by the Licensor the Licensee shall be obliged to immediately return to the Licensor the Program carriers being in Licensee s possession and remove the Program from the computer memory Termination of the license shall not result in refund of the sum paid for the license 16 All declarations notices and applications made by the Parties shall only be made in written form or else the notices and applications shall have no legal or actual effect 17 These terms and conditions of the license constitute the exclusive basis for the rights and obligations of the Parties to the extent of the subject matter hereof and supersede any and all previous arrangements and settlements between the Parties in this respect 18 The applicable law shall be the Polish law The court competent to settle disputes shall be the Court in Gdansk 19 Installation of the Program shall mean acceptance of the terms and conditions of this Agreement by the Licensee SATEL sp z 0 0 ul Schuberta 79 80 172 Gdansk POLAND tel 48 58 320 94 00 info satel pl www satel pl
76. he shortest queue of events waiting to be processed e display of events on all workstations simultaneously When the monitoring station receives an event that requires intervention the handling window will be displayed simultaneously on all workstations At the moment when one of the operators takes any action related to the event handling the window will be closed at the other operators workstations lf the handling window of the previously received event is currently open the new handling window will not be displayed until it closes Information on the events unhandled is displayed 62 STAM 2 SATEL in the main bar of the STAM 2 Client program see Main window of STAM 2 Client program Flashing icons indicate that there are new events to be handled not displayed on the screen and the number next to the icon indicates their quantity The icon stops flashing if the handling window is displayed at any of the operators workstations A click on the selected icon Alarm handling Trouble handling or Arm status event handling will bring up successively the handling windows for events which have been received but still remain unhandled The order of display depends on the subscribers priority and the event receipt time precedence is taken by the high priority events which were received first Le remain unhandled for the longest period of time Additionally the handling window will be displayed when a user with the hand
77. hernet receiver cards e compatible with GSM 4 and GSM LT 1 2 modules manufactured by SATEL VISONIC RC 4000 VIRGO and MESSER radio stations modem e automatic recognition of one of the following transmission formats Silent Knight Ademco slow 10 BPS Sescoa Franklin DCI Vertex 20 BPS Silent Knight fast Radionics 1400 Hz Radionics 2300 Hz Radionics with parity 1400 Hz Radionics with parity 2300 Hz Ademco Express Silent Knight Ademco slow extended Sescoa Franklin DCI Vertex extended Silent Knight fast extended Radionics 1400 Hz extended STAM 2 SATEL Radionics 2300 Hz extended Contact ID CID SIA telephone cards version 3 00 and higher Ethernet cards version 3 01 and higher user friendly STAM 2 software working in WINDOWS environment client server type of application which enables incoming events to be handled by several operators on a number of workstations option of smart distribution of events between the workstations option to display event handling window at all workstations simultaneously capability to handle events repeatedly encrypted client server communication monitoring station data stored in an encrypted database file defining the program user authority levels simplified work of the monitoring station program operator selection of intervention requiring events list of program user required actions storin
78. iber window prior to defining descriptions SATEL STAM 2 49 Buttons Save saves the entered descriptions into the database Clear deletes all descriptions defined for the identifier Repeat enables easy addition of a new description with parameters similar to the existing one For this purpose click on the description you want to copy and then on the Repeat button Having entered changes in the selected fields a change of the zone user expander number or partition number is necessary press the Save button Delete deletes the selected description Dload enables downloading of descriptions exported by means of the Dload64 or DloadX program DEFINITIONS TAB FOR NORMAL TYPE OF IDENTIFIERS Definitions Partitions GSM Test transmissions Ethernet Video verification Guards Type w Decode on Save Clear Partition 00 Code OD m Repeat Delete Description Templates Fig 42 Definitions tab for Normal type identifiers part of Subscriber window before codes are defined The tab is available after adding the identifier and selecting the Normal type It enables the defining of event codes Type enter in this field the type of edited code Alarm the code informs of an alarm at the subscriber s site It requires intervention of the monitoring station operating personnel after receiving the code the alarm handlin
79. ice with a specified address Select an address from the dropdown list in the field nearby The events will include both events received by the selected device and the system events generated in connection with this device System system events Unhandled unhandled events Video verification events related to the visual alarm verification Program user system events referring to the program user Enter the user name in the field below Description events which contain a specified text in their description This text is to be entered in the field below If the Description option is selected but no text is entered into the field below all events will be displayed xi Filter Type E Alarm Arming P Disarming 7 Identifier 002111 F Trouble Restore Partition ol E ore e Test Card address lo Remark System MEE M Unhandled L Telephone P Other Gomment Video verification Program user EE Wrong arm status Description Last events s00 le Source Ge Main base Time interval Archive C External File 0011 06 14 00 00 00 po w tel is 0200 Run with start Apply Cancel Fig 57 Filter window 76 STAM 2 SATEL Last events the last events that have been received by the monitoring station You can select 10 50 100 500 1000 2000 and 3000 of the last events By default the
80. identifier Repeat enables easy addition of a new code with parameters similar to the existing one For this purpose click on the code you want to copy and then on the Repeat button Having entered changes in the selected fields code change is necessary press the Save button Delete deletes the selected code Templates enables downloading of code templates They are included in the monitoring station program and can be found in the templates folder a folder of the STAM 2 Client program The files which have the WZ1 or WZ2 extension can be edited by means of any text editor You can also add your own templates DEFINITIONS TAB FOR SIA TYPE OF IDENTIFIERS After adding and selecting the SIA type identifier the fields in the tab are not available PARTITIONS TAB If the window displays only a list of partitions including the fields to define edit and delete partitions use the button to split the window into the list of partitions and the Partition actions or Time partitions tab SATEL STAM 2 91 lf the window displays a list of partitions and the Partition actions or Time partitions tab depending on which one is currently open use the button to switch the open tab to fit the entire window height lf the window displays only the Partition actions or Time partitions tab use the button to split window into the list of partitions and the open tab lf the window disp
81. ield is available if the Enabled box is checked You must enter a sequence of 1 to 12 alphanumeric characters to define the key with which the data will be coded during communication in the simple mode The same station key must be entered in the reporting settings of the subscriber device MAC control when the option is enabled the card will only receive transmissions from the devices with defined MAC numbers This enables the card to be protected from hacking attempts You can define the MAC numbers after the MAC button is pressed Buttons MAC pressing the button will open a window where you can define MAC numbers for the devices from which the card is to receive transmissions Up to 256 MAC numbers can be defined The button is active if the MAC control option is enabled Apply the button is active if any changes have been made in the window and enables saving the introduced changes Close closes the window ADDITIONAL CONFIGURATION OF GSM MODULES GSM configuration x Password cu IT E Ok Cancel Fig 20 Additional configuration window for GSM module Password a password for communication with the GSM module connected to the COM port In case of the GSM 4 module the password must be identical with that programmed in the module as DWNL code In case of the GSM LT 1 module enter 111111 CLIP a name on the basis of which the CLIP type messages received from the given
82. ier or activation of the Extended kiss off option Saves the entered data into the database Delete deletes the selected identifier Deleting the identifier will also delete all settings referring to this identifier that were entered in all active tabs Add enables adding new identifiers see Adding identifiers Copy from allows you to easily add data related to the identifier settings by copying them from the list of available database identifiers You can copy all data from the selected identifier or only selected ones ADDING IDENTIFIERS In order to add a new Identifier do as follows 1 Click on the Add button Identifier reservation How many identifiers do you want to reserve start search Fram im 111 Fig 40 Reservation of identifiers 2 A window will be displayed in which you must select the number of new identifiers you want to add It is possible to add from 1 to 10 new identifiers 3 Enter from what value is the identifier to be searched for 4 Press the OK button The program will automatically search the database and find the identifiers which can be assigned to the subscriber EDITING IDENTIFIERS To edit the existing identifier do as follows 1 Click your mouse on the identifier you want to edit the column with identifier list on the left hand side of the window It will be displayed in the Identifier field 2 Enter the new value in the Identifier
83. in the module to the monitoring station You can enter from 1 to 16 alohanumeric characters numbers letters and special characters Buttons click on this button to see the password entered Save saves the data entered into a database Delete deletes all data Note Editing the parameters below is only possible after the device identifier and password have been defined To be handled check this box if the event generated after violating the module input is to be handled Input no the field where you should indicate the input number There are four inputs on the module board A B C and D to which the camera is to be connected and the TEST input to check the test transmissions Code enter in this field the event code that is to be generated after activating a specific input of the visual alarm verification module SATEL STAM 2 59 Buttons Save saves the data entered to the database Delete deletes all data GUARDX TAB ONLY STAM 2 PRO Definitions Partitions GSM Test transmissions Ethernet Video verification Guards IP address Pork Dioad x Dloadx key Panel s alarm user code Integra identifier Guards identifier Fig 48 GuardX tab part of Subscriber window before entering data Note The tab is available at all times while the changes will only be saved after an identifier is defined It allows
84. indow in the actions section If for the particular partition have been defined no actions in case of such an event a list of actions defined for the default partition will be displayed The list of actions the default partition should be defined 94 STAM 2 SATEL Fully armed incorrect arm status you can define up to 5 actions to be taken by the operator of the monitoring station program when the window is brought up with information that the partition is armed although it should be disarmed The action list in red will be displayed in the event handling window in the actions section If for the particular partition have been defined no actions in case of such an event a list of actions defined for the default partition will be displayed The list of actions the default partition should be defined Buttons Clear deletes all defined actions Save saves the defined actions into the database GSM TAB The tab is available after identifier is added and one of the three types is selected for it It allows to define the subscriber s GSM telephone number and the SMS or CLIP type messages which can be received by the GSM module from the subscriber Corresponding event codes should be assigned to these messages GSM telephone number enter in this field the GSM telephone number by means of which control panel communicates with the GSM module of the monitoring station and then click on the Save button Based on
85. information on the selected event The information may include EVENT DATA Event type information on the event type is always displayed Additionally a description defined for this event is given Alarm alarm at the monitored site Arming arming at the monitored site 72 STAM 2 SATEL Disarming disarming at the monitored site Trouble trouble at the monitored site or at the monitoring station Restore end of trouble Test test transmission Remark SMS event informing that SMS message has been received by the monitoring station GSM module Telephone event informing that ring signal CLIP type message has been received by the monitoring station GSM module Other Log in system event informing that user has logged in the STAM 2 program Log out system event informing that user has logged out of the STAM 2 program Comment a comment added by the user Wrong arm status system event informing that the site arm status is inconsistent with the defined time areas Monitored site data information displayed in case of events received from the subscriber Partition name Expander name User name Zone name Phone nr number SUBSCRIBER DATA Displayed in tabular form is basic information on the subscriber to whom the selected event relates The information includes Subscriber subscriber s n
86. irtual keypad It can be entered in the form of an IP address four decimal numbers separated by dots or in the form of a name only STAM 2 PRO Buttons Delete deletes all data Save saves entered data into the database In case of the STAM 2 PRO program you can specify additional rights for the users In the lower part of the Ethernet tab the Rights window is situated The window contains the list of all users who are allowed to control the site state using the virtual keypad This list will be available for editing after the data which define the Ethernet 98 STAM 2 SATEL module are entered and saved Click on the name of the user to select it and grant access privileges to the user In order to remove user permissions deselect the user name VIDEO VERIFICATION TAB Definitions Partitions GSM Test transmissions Ethernet Video verification Guards Device identifier Tobe handed mi Device identifier To be handled Password Input po Code Fig 47 Video verification tab part of Subscriber window before entering data The tab is available after an identifier is added and one of the types selected for it Device identifier identifier defined in the VIVER module which sends information about the zone violation Password password to log
87. is field the maximum time interval counted from the unsuccessful attempt of the control panel to establish connection with the monitoring station a ring was received but no event was received If more failed connection attempts occur during this time and reach the number defined in the Attempts field the Failed monitoring attempt event will be registered If the last monitoring attempt was made by means of the DIMF system and the control panel identifier has been sent it will be shown at the event If the preset number of failed monitoring attempts does not occur within the defined period of time the time counter will be reset After another unsuccessful attempt the time will be counted anew Values from O to 255 minutes can be entered in the Time field Entering O will disable control of the unsuccessful attempts to connect to the monitoring station The option refers to the STAM 1 P STAM 1 R and STAM 1 K cards Editing is possible after cards have been added automatically or manually Trouble enter in this field the maximum time period in minutes during which the card may receive no events After expiry of this time the card trouble will be reported Values from O to 65535 minutes can be entered in the Trouble field Entering O will disable control of the events receiving by the card The option only refers to the STAM 1 cards Editing is possible after cards have been added automatically or manually Filter
88. is way the defined contacts book will be displayed locally on the given computer workstation in each event handling window 66 STAM 2 SATEL The operator can perform the following actions 1 4 Add a telephone number click on the E button to open the New phone number window enter in the window the owner name and the phone number to which an SMS message is to be sent and confirm with the OK button Note You cannot add a phone number without entering the name of phone owner Change the already entered name and phone number select the name and phone number click on the W button to open the New phone number window correct the name and phone number in the window and confirm using the OK button Remove the name and phone number select the name and phone number click on the EE button the selected name and phone number will be permanently deleted Add a phone number which will not be saved enter the phone number in the Other field SMS messages The program offers 5 different automatically created messages which can include data of the subscriber for which the event was generated information on the event itself The operator can perform the following actions Send an SMS message select the required number or add a new one in the Phone No window select a message in the SMS messages window click on the Send SMS button Send an SMS message that will not be saved select the re
89. lays a list of partitions and the Partition actions or Time partitions tab use the button to switch the list of partitions to fit the entire window height The tab is available after adding the identifier and selecting one of the three types for it It contains a list of defined partitions enables defining new ones see Adding new partitions as well as editing and deleting the existing ones Partition 00 is the default partition created automatically for each identifier For this partition it is only allowed to define actions in case of alarm and trouble Partition actions tab as well as arming disarming at wrong time Actions in Time areas tab These actions will be considered as default ones for all partitions for which individual actions will not be defined Definitions Partitions GSM Test transmissions Ethernet ideo verification Guards OO Defaut partition Save Partition fon e Arm status control MEA Description Delete Partition actions Time areas Alarms Troubles 1 Glear Save Fig 43 Partitions tab part of Subscriber window before partitions are defined Partition enter the partition number here The name entered in the Description field will appear at all events coming from this partition Arm status control the option enables disables verification whether armed disarmed statu
90. leared manually action will appear in the list of activities carried out for this event Verification the button is active if the event involved visual verification of the alarm and has been registered by the connected camera It opens the Video verification window see Video verification Plans opens the Site plans window of the given subscriber Filter the button is available to users having the viewing authority It opens the Event log window with the tab in which 3000 recent events received by the station and assigned to the given subscriber will be displayed 68 STAM 2 SATEL Alarms the button is available to users having the viewing authority It opens the Event log window with the tab in which 3000 recent alarms received by the station and assigned to the given subscriber will be displayed Troubles the button is available to users having the viewing authority lt opens the Event log window with the tab in which 3000 recent troubles received by the station and assigned to the given subscriber will be displayed Silent mutes the sound signal of alarm trouble arm status event Set it later 2 postpones the event handling 7 8 7 VIDEO VERIFICATION The window displays images sent by the VIVER module the image appears a few seconds after opening of the window At the top of the window the following information is provided date and time when event was
91. ling authority level clicks twice on an unhandled event in the Event log window You can re handle the events that have already been handled To do so use the Handle function available in the drop down menu which opens when you right click on an already handled event see Event menu Note Pressing simultaneously the Ctrl Backspace keys will disable the automatic display of the successive event handling windows Restarting the function is only possible after you manually handle any event There are 3 kinds of handling windows for 3 types of events that require intervention The windows differ in their header color Alarm window header in red Refers to the alarm event received from the subscriber E u r g ry SEI Se 1 S a 35 Partition Partition no 01 e Zone Zone no 006 Subscriber EMC i Address es Black Street Description Telephone 54214551 plan Installer Actions Check card connectiol Inform station techn l Check card configura Contact with system Action 5 Action 6 Action 7 e Dotrinan R el Filter Close Add Verification Plans Delete troubles Alarms Silent Set it later Fig 50 Example of alarm handling window with open plan of the site where an alarm occurred only STAM 2 PRO SATEL STAM 2 63 Trouble window header in yellow Refers to the trouble event received from the subscriber or generated by the monitoring station sys
92. ll be displayed after clicking on the icon field assigned to the subscriber La icon indicating that the objects placed on the status board are locked A double click will change it into the Ea icon only in STAM 2 PRO Ea icon indicating that the objects placed on the status board are unlocked The function only works after setting the monitored site map on which objects can be arranged as required Double click on the icon to lock it again only in STAM 2 PRO a click on the icon to display the Find window see Find SATEL STAM 2 81 A color border can appear around the icon field red color if trouble arm status or test transmission icons are being displayed and there are unhandled alarms dark blue color if alarm trouble or test transmission icons are being displayed there are no unhandled alarm but there are unhandled arm status events orange color if alarm arm status or test transmission icons are being displayed there are no unhandled alarms or arm status events but there are unhandled troubles The icon fields are arranged according to the consecutive number assigned to the subscribers see Subscribers Click twice on the icon field or select the required field with the mouse cursor and press the Enter button to display the Detailed information window Right click on the field with the icon assigned to the given subscriber to display the menu with the following
93. m the event from the level of which the New event command was selected is assigned The subscriber data will be displayed in the Event log window in the subscriber data table see Event details at the new event a click on the button will enable you to select another subscriber to whose event log the newly created event will be added 74 STAM 2 SATEL Identifiers the field displays identifiers assigned to the subscriber whose name appears in the field above New event enter in this field the content of event being added which will appear in the Event log window Acknowledgment required selecting this option will generate a new trouble event which requires handling with the same name as that entered in the New event field Buttons OK saves the changes made to the database Cancel closes the window TO EVENT After selecting this command the Comment window will be displayed Using this window you can add a comment to the event whose content is displayed in the Event log window in the table of data related to the event handling method see Event details in the Action column together with all information relating to this action Ej 201 1 06 21 10 08 24 Burglary Comment DE Cancel Fig 56 Comment window when creating comment to an event Event the field displays data on the event to which a comment is to be added the time it was received by the monitoring statio
94. mimic boards the user can define the lighting mode of mimic board LEDs ADDING NEW USER In order to add a new user do the following Open the User accounts window An empty item in the list intended for adding new users will be highlighted as the active field Enter the user name Enter additional information on the user address telephone so that he can be contacted if necessary Enter the user password Select the user status Click on the Save button 1 2 3 4 9 6 7 4 2 EDITING USER In order to change the user settings do as follows Open the User accounts window An empty item in the list intended for adding new users will be highlighted as the active field 2 Click on the user whose data you want to edit 1 SATEL STAM 2 37 3 Make changes to the user settings 4 Click on the Save button Note If the user whose data have been edited is logged in any changes regarding his name password or authorities will take effect after logging out of the user 7 4 3 DELETING USER In order to delete the user do as follows 1 Open the User accounts window An empty item in the list intended for adding new users will be highlighted as the active field 2 Click on the user you want to delete 3 Click on the Delete button 4 In the window that will appear confirm the intention to delete the user by clicking on the Yes button Note If the u
95. mple handling Additional information Save as template Save Fig 37 Subscriber window before entering the data Skip codes in partition having received an alarm event the monitoring station will skip alarm events with the same identifier from the same partition over the time period defined in the Skipping time field These events will be automatically saved in the event log as handled The event details will include information that the code was skipped This option can be useful if the subscriber has a few detectors in the room and alarms from them mean practically one alarm Skip troubles having received a trouble code the monitoring station will skip trouble events with the same identifier and code over the time period defined in the Skipping time field They will be automatically saved in the event log as handled The event details will include information that the code was skipped Skipping time 1 30 min the time counted from the moment of receiving the alarm or trouble event code Taken into account if you have enabled one of the following options Skip identical code Skip codes in partition or Skip troubles Values fro m 1 to 30 minutes can be entered Factory default 1 Simple handling if this box is checked events received from the subscriber will be considered as handled immediately after the user clicks on the Handle button in the event handling window Buttons
96. n and its description Comment enter in this field the content which will be displayed as an action taken when handling the chosen event Buttons OK saves the changes made to the database Cancel closes the window 7 9 4 FILTER The filter allows to define criteria on the basis of which events are to be displayed in a new tab in the Event log window After opening the Event log window will display 200 recent events Using the Filter window makes it possible to display a greater number of events and precisely specify which events are to be displayed Filter enter in this field the name to be given to the new tab in the Event log window You can select the following criteria of displaying events by selecting the adjacent box Subscriber events referring to the subscriber with a specific identification number ID with a consecutive number No with a specific name Name You can select only one criterion that must be checked and its value entered in the adjacent field The events will include both those received from the subscriber and the system events generated in connection with this subscriber Identifier events with a specified identifier Enter the identifier in the field obok SATEL STAM 2 79 Partition events coming from the given partition Enter the partition name in the field nearby Card address events referring to the monitoring station dev
97. ncorrect arm status HA E E Partially armed incorrect arm status EJ HH Disarmed and should be armed HHH HL Template For LED no 2 Alarm Trouble Alarm Trouble Template For LEDs no 1 and no 2 Subscriber not in database MIA Close Fig 33 Mimic boards on first time run of the program Frequency x0 5s 1 255 define in this field with what speed the LED lighting templates are to move The entered value is multiplied by 0 5 seconds You can enter values from 1 to 255 seconds Factory default 4 Indicate received event check this box if the mimic boards are to signal receiving events from the subscriber Receiving an event will be signaled by the alternate blinking of the subscriber assigned LEDs for 2 seconds After elapse of this time the LEDs will indicate the subscriber s status again 1 check this box to see how the template will be displayed on one LED The LED is represented in graphical form 2 check this box to see how the template s will be displayed on two LEDs The LEDs are represented in graphical form Template for LED 1 LED 1 lighting template for the following statuses Armed Partially armed Disarmed Armed wrong status Partially armed wrong status Disarmed wrong status Template for LED 2 LED 2 lighting template for the following statuses Alarm SATEL STAM 2 39 Trouble Alarm Trouble Template for LEDs 1 and 2 LEDs
98. ned in the Content field The field is available after saving the GSM telephone number Buttons Delete deletes the selected messages from the list Save saves the data entered into the database Repeat allows to add a new message with parameters similar to those of the already existing one To do so click on the message you want to duplicate and then on the Repeat button After making changes in selected fields you need to change the content click on the Save button TEST TRANSMISSIONS TAB The tab is available after adding identifier and selecting one of the types for it Active select this box if the monitoring station program is to monitor receiving test transmissions Type select in this field the test transmission type After time the test transmission must be received exactly after elapse of a specified time period from the last transmission irrespective of whether it was a test transmission or another event was sent If the test transmission fails to be received after defined time taking into account preprogrammed tolerance or is received earlier the station program will display the trouble handling window with appropriate information On time the test transmission must be received every specified number of days at the defined time If the test transmission fails to be received at the defined time taking into account preprogrammed tolerance or is received earlier the
99. net cards and the GSM modules Press it to open a window of extra settings see Additional configuration of STAM 1 P STAM 1 R and STAM 1 K Additional configuration of STAM 1 PE and STAM 1 RE cards and Additional configuration of GSM modules Buttons Search the button enabling automatic detection of cards connected to the computer serial COM ports see Automatically finding devices Apply the button making it possible to manually add devices supported by the monitoring station program see MANUALLY DEFINING DEVICES The button becomes active on selecting the address for which the device is to be defined or after deselecting the address to which the device was previously assigned Close button closing the window AUTOMATICALLY FINDING DEVICES The program can by itself find the cards connected to the computer serial COM ports To do so click on the Search button in the Cards tab of the Configuration window and then select one of the available ports which is to be searched A The program cannot automatically find the GSM modules VISONIC RC 4000 VIRGO MESSER radio stations and modems After the connected cards have been found they must be appropriately configured MANUALLY DEFINING DEVICES The program allows for manually adding all the supported devices The GSM modules and VISONIC RC 4000 VIRGO and MESSER radio stations as well as modems can only be added manually To manually define a device do
100. network e g FTP or shared folders Thus in the event of any failure of the operating system or the computer itself the backup copy will guarantee the recovery of data STAM VIEW only for STAM VIEW users With this option enabled it is possible to view the events coming from the site using the web browser Mozilla Firefox Google Chrome and Internet Explorer version 8 0 or higher The program uses an external database which is the continuously synchronized STAM 2 auxiliary base The user site owner installer logs based on the name and password assigned by the company monitoring the site and the characters from the image If inactive the connection is closed after 10 minutes Enabled if this box is checked the connection between STAM 2 Server and STAM VIEW programs will be active The IP address of the database enter in this field the IP address of the computer on which the STAM VIEW database will be located The default setting is Localhost Port enter in this field the port number through which communication with the database will be effected The default setting is 3306 Login enter in this field the login name to be used by the STAM 2 Server to get access to the STAM VIEW database The default setting is admin Password enter in this field the password to be used by the STAM 2 Server to get access to the STAM VIEW database The default setting is admin Button Apply saves the changes made to
101. nicate is not shown click on the arrow at the server name A dropdown list will appear from which you should select the server the client program is to work with If the name of required server is shown enter the default password satel and click on the Log in button SATEL Server name Stam 2 Address localhost Port 3000 Apply Close Fig 11 Server window defining parameters of the server with which the client program is to work 7 2 MAIN WINDOW OF STAM 2 CLIENT PROGRAM After login procedure the main window of the program will open see Fig 12 ATTE satel 192 168 2 239 3000 Sater 2 gt lt 10 p ll 12 13 2 14 MEN SET Ei c 150EF Exi gt x2 ae Ex3 3 Fig 12 Main window of STAM 2 Client program Explanations for Fig 12 Click on the icon to open a window with information on the STAM 2 program and SATEL Company manufacturer of the program 2 Status board Alt T Click on the icon or press Alt T to open a window where the status of supervised sites can be checked alarms troubles arm statuses test transmissions The window is available to all users Event log Alt H Click on the icon or press Alt H to open the event log G window The window is available to users with the viewing authority level 4 Handle alarms Alt 1 The icon is active when there are unhandled alarms The number at the icon shows how many alarms are still unhandled
102. nnnncnnnnnnnrrnnnnrnnnrnnnnnnnnnnnrnnrrranrnnnrnnnannns 21 Manually defining devices occcccccooonconcccnocnnonnnononnnonnnononnnnnnnnonnnnrnnnnnnnnrnnnnnnnnnnnnnnrrnnnnnnnnrnnnnrnnnnnnnnnnnnnnnns 21 Additional configuration of GIAM7bSIAM7HandGTAM IhRcarcde ananas zaznaczania 22 Additional configuration of STAM 1 PE and STAM 1 RE Garde aaa aaa aaa aaa aaaeaaaaaaaaaeaeaa naa 22 Ethernet settings tab ET 22 EDO WG AD Rao eene 23 Additional Configuration GSM an e Le cosita illa 24 ES 2 INRORMAWNON EE 25 onhangna TOPE DO iS A ii 25 TS ACHONS TAB e O A ER ee 26 EE eene Ee 26 EE SEET 26 TOG OPTIONS TAB asta iaa 27 PASZOWE ETNIES SN NNW Os W RANE ce ee e e 28 zb AJSPERACCOWNIE talca 34 TA zADDINENEWUSER Aaa act RE R RE PERO ECA OO aS Rad brinca POL 36 PA e eR Ce a ee ee ee Oe Pe eee eer 36 LAS OBE Eeer 37 KS GHANGING PASSWORD E 37 Ro MINIC BOARDS tranca adonde ida nda 37 EL SUBSCRIBER S ida ill 39 A o ee A EAE Z 40 EE tee R A A 41 RES REPORT A O EE 42 LA SUBSCRIBER EE EE 43 encata Dante eiii 43 do nn A 44 HAENUNE Trad aa 46 Adding dE zai ida 47 Hi o PR a A Aa E A Rd nek 47 Definitions Tab for Contact ID type of identifiers cc ceeeceeccceeeseeeeeeeeeeeeeeeaeeeseeeeeeeeessaaeeeeeees 47 Definitions Tab for Normal type of identifiers ccccooconcccnncoconcnoncnnnancnnnonnnanennnnnnnnncnnnonnnanennnnos 49 Definitions Tab for SIA type of identifiers
103. nstalled the alarm security system at the subscriber s premises or is currently responsible for maintenance and operability of the system Additional information here you can enter additional information on the subscriber for example the telephone numbers to which the GSM module will be able to send an SMS message notifying you of the event see Tabs in the event handling window section It is recommended that the data be entered in the following way first the name of the phone owner and then the phone number e g John Smith 585656565 Skipping options available to users with editing skips authority They allow you to define how to handle the alarm trouble event codes coming from the subscriber Skip nothing no alarm event will be omitted Each of them will bring up the alarm window Skip identical code having received an alarm event the monitoring station will skip alarm events with the same identifier and code over the time period defined in the Skipping time field These events will be automatically saved in the event log as handled The event details will include information that the code was skipped 44 STAM 2 SATEL Subscriber e 10 x General ER Skipping ID DUUOUUOU Priority fo hd Ce Skip nothing cal Mo Active P Skip identical code Skip codes in partition Subscriber FO Skip troubles Address FO Skipping time 1 30 min Telephone lo Installer Si
104. nt log window Em Ethernet card is working properly EN Ethernet card is being configured EQ no Ethernet card or trouble to check the trouble details refer to the Event log window 50 radio station is working properly 60 no radio station or trouble for details of the trouble check the Event log window Click on the icon of card station module to open a window with information on the particular device the port to which it is connected and its current status In the event of connected GSM module the level of signal received by GSM antenna is also displayed A grayed out icon means that no card device has been defined for the given address TELEPHONE RECEIVER CARD A list of 10 recently received calls is displayed in the window The list includes the date and time of the call consecutive number of call on that day and the phone number from which the call was made Additionally the Off hook or On hook button is available depending on whether the receiver card is connected or disconnected Click on the Off hook button to test the telephone line for correctness and also to answer the call Click on the On hook button to end the connection test or to terminate the connection 18 STAM 2 SATEL SES Type of card TEL y 3 06 Port COM State LE 2011 06 17 09 07 02 5 244 2011 06 17 09 08 03 1 642 2011 06 17 09 15 02 6 244 2011 06 17 09 13 20 1 642 2011 06 17 09 18 04 5
105. o subscriber s consecutive number Subscriber subscriber s name Address subscriber s address Telephone subscriber s teleohone number SATEL STAM 2 65 Installer data of the company or person who has installed the security system at the subscriber s site or is at the present time responsible for maintenance and operability of the system 7 8 3 TABS The following tabs are available for each event Information subscriber s data entered into the Additional information field see General tab in Subscriber window Identifiers a list of identifiers defined for the given subscriber Alarms a list of unhandled alarms for the given subscriber The list includes the following information date and time of the event identifier event description number of partition and zone expander user Troubles a list of unhandled troubles for the given subscriber The list includes the following information date and time of the event identifier event description number of partition and zone expander user information on activity and trouble handling Partitions a list of partitions assigned to all identifiers of the given subscriber The following data are provided Identifier partition number partition description information on defined arm status armed disarmed should be armed should be disarmed 772 if the Arm status control option is disabled for the
106. og window The default setting is 200 Default event filtering the number of events meeting the defined criteria which are displayed in the Filter tab in the Event log window The default setting is 500 Status board The area where you can define the look of the Status board window Visible map if this checkbox id checked a map is displayed as background in the Status board window only STAM 2 PRO Map hover the cursor over the box and click on it with the left mouse button to open the Map window where you can add a map Map File Name oso Save Delete Description Map Preview Cancel Fig 26 Map window File name add the access path to an image file with map in this field The program supports JPG and PNG file types Description the field where the map name is to be entered Buttons 2 allows you to indicate the access path to the selected image file Save saves the selected image file to the database The button is active if the access path to the image file has been indicated and a description of the map has been entered Delete deletes the map The button is active if a map has been loaded Preview allows you to preview a map selected from the list The button is available if a map has been loaded OK saves the changes made to the database Cancel closes the window 30 STAM 2 SATEL Objects size the field allows you to specify the
107. on window before defining card parameters Extended mode Parameters defined in this area relate to handling subscribers in extended mode i e with the communications control Port enter the number of the network port intended for communication in this field Values from 1 to 65535 can be entered The value must be different from that 24 STAM 2 SATEL entered for the other ports The same port number must be entered in the reporting settings of the subscriber device Station key in this field a string of 1 to 12 alphanumeric characters which determine the key to be used for data encrypting during communication in the extended mode should be entered The identical station key must be entered in the reporting settings of the subscriber device Simple mode Parameters defined in this area relate to handling subscribers in the simple mode Le without the communication control This feature requires connection of the Ethernet cards version 3 01 and higher Enabled if this checkbox is checked it will be possible to handle the subscribers in the simple mode Port this field is available if the Enabled box is checked You must indicate the number of the network port on which communication will take place You can enter values from 1 to 65535 The value must be different from that entered for the other ports The same port number must be entered in the reporting settings of the subscriber device Station key the f
108. on e handling e editing e printing reports e simple e editing skips M server configuration e clearing troubles e editing time areas e user accounts e clearing alarms e deleting h mimic boards Fig 31 User accounts window at the first time run of the monitoring station program Telephone Number of the user s home or mobile phone Filling this field is not necessary lt is recommended to fill it so that the user can be contacted if needed The user s telephone number is saved in the event log at all events handled by this user Password User s password Filling this field is necessary The password is required to log into the server program It must have at least 4 characters The program is case sensitive After the first login the user should change the password assigned to him by the person who added him to the user list see Changing password Status A status must be granted to each user By default a particular authority level is assigned to each status One of the 3 following statuses can be chosen Operator Installer or Supervisor The Operator is only granted the authorities of the Event log category The
109. ormation on whether the subscriber is currently active or inactive If the subscriber is inactive events received from him require no reaction of the monitoring station operating personnel These events are automatically saved in the event log as handled For the inactive subscriber neither test transmissions nor consistence of arming disarming with time areas are checked The Status board displays no information on the inactive subscriber s status Subscriber subscriber s first and last name or company name Address subscriber s address Telephone subscriber s teleohone number SATEL STAM 2 41 installer data of the company or person who installed the alarm security system at the subscriber s premises or is currently responsible for maintenance and operability of the system Displayed below the Installer field is additional information on the subscriber see General tab The adjacent field shows a list of identifiers defined for the subscriber see Identifiers tab 7 7 2 FIND TAB Information Find Report Text Where fin names e e Active e Inactive e With identifiers e Without identifiers A Deleted Clear Fig 35 Find tab part of Subscribers window on the first time run of the program The Find tab makes it possible to find any subscriber also a deleted one Text the field where the character string you are searching for should
110. quired number or add a new one in the Phone No window enter the message text in the SMS field click on the Send SMS button Remove an SMS message suggested by the program select a message in the SMS messages window click on the button the selected message will be permanently removed Add own SMS message click on the E button to open the New text message window enter the text of message in the window and confirm using the OK button Change the added SMS message select a message in the SMS messages window click on the wl button to open the New text message window correct the message text in the window and confirm with the OK button SATEL STAM 2 67 Notes e You cannot edit the message suggested by the program e The edited new message replaces one of the message templates e The new message cannot be reedited 7 8 4 ACTIONS The window displays the list of actions that can be taken by the user who is handling the event Depending on their type the actions can be presented as follows e black defined locally for the given computer workstation see Actions tab in Configuration window e red for all computer workstations actions defined for the given subscriber that the operator can perform when handling alarms troubles and arm status events see Partition actions tab in Subscriber window actions defined for the selected system troubles see Actions
111. ram Files folder and then create the STAM 2 folder in it C Program Files Satel STAM 2 2 Copy the Client and Server folders including its contents from the old computer default access path C Program Files Satel STAM 2 and paste them into the created STAM 2 folder 3 Manually create shortcuts to the STAM 2 program on the desktop and in the Start Menu or install the STAM 2 program replacing the old version with the new one Note When moving the data be sure to create appropriate folders for the database backup copy and the auxiliary database on the new computer 7 OPERATION AND PROGRAMMING OF STAM 2 MONITORING STATION A The STAM 2 server program works as an ordinary application and starts after logging into the system You can terminate the server program manually and then restart it In order to terminate the server program manually you must 1 Hover the cursor over the server icon displayed on the system taskbar 2 Press the right mouse button a menu will appear 3 Highlight the Exit item and press the left mouse button 4 A window will be displayed Enter your login and password in the window and then press the OK button Configuration of the STAM 2 server and operation of the monitoring station can be effected by means of the STAM 2 Client program 7 1 FIRST TIME RUN OF CLIENT PROGRAM After starting the STAM 2 Client program the login window will open see Fig 9 A As the prog
112. ram is case sensitive make sure when logging in that the Caps Lock has not been accidentally activated 14 STAM 2 SATEL Ser satel Stam 2 Password fee localhost 3000 z cd Fig 9 STAM 2 program login window 7 1 1 CLIENT PROGRAM INSTALLED ON THE SAME COMPUTER AS SERVER PROGRAM In order to log in enter satel as the default password and click on the Log in button 7 1 2 CLIENT PROGRAM INSTALLED ON A COMPUTER DIFFERENT FROM THAT WHERE SERVER PROGRAM IS INSTALLED Before you log in it is necessary to define the server parameters address and TCP IP port of the computer where the STAM 2 server program is installed For this purpose click your mouse on the Edit button The Servers window will open displaying the list of defined servers You can define any number of servers for the client program to work with By default the Stam 2 server is defined see Fig 10 Add Delete Edit Close Fig 10 Servers window on first time run of the program Default parameters of the Stam 2 server allow the user to log in when the STAM 2 Client program is run on the same computer as the STAM 2 Server program You can edit the server settings see Fig 11 after clicking on the Edit button or add a new server after clicking on the Add button Having defined the server parameters you can return to the login window If the name of required server with which you want to commu
113. ration right Each subscriber is represented by means of a field with its consecutive number and an appropriate icon graphically illustrating the subscriber s status By clicking on one of the icons at the bottom of the window the user can determine which information is to be currently displayed by means of the icons gt alarms A troubles lt B gt arm statuses u test transmissions 6 Status board 4 ays DO0DL CA 0003 il l DOL de AN 0013 0014 d EN EMC 112F 1152 1134 1135 1136 E Unhandled alarm Fig 61 Status board window with examples of subscriber statuses Icons inform of unhandled alarms at subscribers Nos 3 13 and 18 Dark blue borders around subscriber fields Nos 10 and 18 indicate unhandled arm status Orange border around subscriber field Nos 3 and 7 indicates unhandled trouble The icon at subscriber No 11 indicates that the subscriber is inactive due to service work 80 STAM 2 SATEL Icon descriptions no subscriber with this consecutive number subscriber inactive no unhandled alarm events from the subscriber D there are unhandled alarm events from the subscriber no unhandled trouble events from the subscriber AA there are unhandled trouble events from the subscriber but the troubles are inactive VA there are active troubles at subscriber s site but events related to them are handled 44 there are unhandled trouble events from the subscriber and the
114. s checked the events for which the WAV files are placed in the Sounds folder will be signaled by a distinctive sound and reader comments in the language chosen for the STAM 2 Client program The box is checked by default Server Arm status control if this box is checked the arm status events received by the monitoring station will require handling The box is checked by default Test transmission control if this box is checked the test transmission events received by the monitoring station will require handling The box is checked by default STAM IRS service if this box is checked the power supply unit installed in the STAM IRS system is constantly monitored Thus the information on troubles related to the device power supply status will be sent to the monitoring station in the form of events SMS if the GSM module is connected to the monitoring station the monitoring station can notify subscribers by SMS messages about receiving the alarm code The SMS message comprises a description of the event up to 15 characters the subscriber s name up to 23 characters and the subscriber s address up to 24 characters The message may contain up to 62 characters Move the cursor onto the SMS field and left click on it to open the SMS window where you can define the parameters of the above described message Sending devices address Transfer alarms Phone nr Cancel Fig 27 SMS window SATEL STAM 2
115. s data will be included in the report 84 STAM 2 SATEL 2 Reports Subscriber User System Ge Documentation 0 Report Subscribers Documentation program Files Sate hSTAM 21 a e Additional information e Skipping method e Identifiers list e Contents of selected identifiers Re Partitions list e Actions in case of alarm trouble w Time areas definitions Re 5M5 and CLIP definitions e Test transmission types e Video verification Subscribers Identitiers M Detailed Open after creating Print Close Fig 63 Subscriber tab in Reports window with Documentation field selected Documentation options available after selecting the Documentation field Use them to determine which data will be included in the report Additional information Skipping method Identifiers list Contents of selected identifiers Partitions list Actions in case of alarm trouble Time areas definitions SMS and CLIP definitions Test transmission types Ethernet settings Video verification Report options available after the Report field is selected They allow to define which event types will be included in the report Alarm SATEL Arming Disarming Trouble Restore Test Remark SMS Telephone Other Comment Wrong arm status STAM 2 85 Time interval available after R
116. s of the partition coincides with the defined time areas areas tab Having checked unchecked the box press the Save button so that the change can take effect Description enter the partition name in this This name will appear at all events coming from the partition with the number entered into the Partition field STAM 2 SATEL ADDING NEW PARTITIONS In order to add a new partition do as follows 1 Click on a blank field in the partition list 2 Enter the partition number in the Partition field 3 Enter the partition name in the Description field 4 Select or deselect the Arm status control as may be required 5 Click on the Save button The new partition will appear in the list Click your mouse on the partition and you may proceed to defining the rest of its parameters Buttons Save saves changes referring to the partition partition number description Arm status control into the database Delete deletes selected partition PARTITION ACTIONS TAB Alarms you can define up to 5 actions to be taken by the operator of the monitoring station program upon receipt of the alarm event from the selected partition The action list in red will be displayed in the event handling window in the actions section If no actions have been defined in case of alarm the list of actions defined for the default partition will be displayed The action list for the defa
117. s preview of the plan selected from the list The button is available after several plans have been loaded In the STAM 2 PRO program you can place zones detectors on the plan In order to arrange the detectors follow these steps 1 Select the given plan from the column on the left hand side of the window 2 Click on the Zones button A list of zones assigned to the given subscriber will be displayed 46 STAM 2 SATEL 3 Double click on each zone name in the list In the upper left corner of the plan a pictogram appears in the shape of a small gray circle which symbolizes the given zone 4 Put it on the plan in the place where the detector is 5 Arrange the other detectors in a similar way You can check where the given detector has been placed After selecting one of the zones in the open list the relevant pictogram on the plan will be highlighted in green The plan also serves informational purposes When the monitoring station receives the alarm code from a given zone the corresponding pictogram will be highlighted in red IDENTIFIERS TAB The tab contains a list of identifiers defined for the subscriber It allows for adding new identifiers as well as editing and deleting the existing ones Type the subscriber assigned identifier can be of the following type Normal identifier for transmission in formats other than Contact ID and SIA Contact ID identifier for transmission in the Contact ID format SIA
118. s set at one week Archive selecting this field allows you to print the report with the monitoring station operation related events which can be found in the archive Detailed if this option is selected the reports will be generated together with a list of actions taken by the operators when handling events Open after creating if this option is selected the report will be automatically opened after being generated Buttons Print generates report to a selected file Close closes the window 7 12NOTES The window is available to all users It consists of two parts In the first part of the window a list of notes created by all users of the program is displayed in a tabular form The list includes the following information consecutive number of the note date and time of making the note name of the user who made the note as well as its title Depending on the needs the displayed data can be sorted by columns Additionally the whole columns can be moved in relation to each other To do so click your mouse cursor on a column name and holding down the left mouse button drag the column to a selected location The displayed notes can be edited or deleted You can also add new ones In the second part of the window named Message you can highlight a selected note in the upper table to display information contained in the note Buttons Update updates the list of notes On time the window with a list o
119. saves the changes made to the database Close closes the window 8 LICENSE AGREEMENT 1 SATEL Sp z o o a limited liability company having its registered office at 79 Schuberta Street 80 172 Gdansk Poland entered in the Register of Entrepreneurs kept by the District Court Gdansk North in Gdansk 7th Economic Department of the National Court Register KRS under KRS number 0000178400 NIP taxpayer number 584 015 40 38 share capital PLN 1 830 000 hereinafter the Licensor hereby grants a nonexclusive license to use the STAM 2 program hereinafter called the Program supporting operation of the computer installed base receiver card of STAM 1 P or STAM 1 PE monitoring station hereinafter called the Device in the following fields of use 1 1 loading the Program into the computer memory and replicating the Program in the computer memory 1 2 adapting the Program without changing its source codes for the Licensee s hardware platform and configuration however exclusively for the use of the Device according to its intended purpose 2 The License shall be granted to each Owner of the Device The granted License may not be transferred including sub license lease or rental to third parties in any way but only with transfer of the title of ownership to the Device 3 The License is granted against payment by the Licensee of the one time license fee fixed on the basis of the current price list of the Licensor 4 The S
120. ser being deleted is logged in he will be able to operate the monitoring station program until he logs out 7 5 CHANGING PASSWORD The function is available to all users It is recommended that each user after the first login change the password assigned to him by the person who added him to the user list In order to change the password do as follows 1 Open the Change password window Password change l Old password Mew password Confirm password Apply Cancel Fig 32 Password change window Enter the previous password in the Old passworo field Enter the new password in the New password field Re enter the new password in the Confirm password Click on the Apply button ole 2 7 6 MIMIC BOARDS The window enables configuration of the mimic boards connected to the monitoring station Number of boards 0 63 enter in this field the number of mimic boards connected to the monitoring station Up to 63 mimic boards can be connected each board illustrates the status of 64 subscribers Entering O will disable support of the mimic boards Do not enter the greater number of boards than in reality When you enter a smaller number of boards than in reality only the indicated number of boards will be supported Factory default O 38 STAM 2 SATEL BEE Number of boards 0 63 gt 2 H E Frequency 0 55 1 255 Template For LED no 1 Partially armed LL Fully armed i
121. sion and the yellow one network transmission rate OFF 10Mb ON 100Mb card address setting pins see Addressing cards connector for additional control signaling connectors for expansion receiver cards RS 232 and sound for telephone receiver cards LED indicator buzzer 3 ADDRESSING CARDS An individual address must be set for each installed card The addresses may not be used repeatedly To set an address use the pins see Figures 1 and 2 The pin pairs are designated JP1 JP2 JP3 and JP4 Addressing is carried out by means of jumpers placed on the pins The pins allow setting addresses from O to 15 in hexadecimal mode from O to F 8 STAM 2 SATEL In order to determine the address of a card add up the values set on consecutive pin pairs according to Table 1 Numerical value after setting the jumper Table 1 4 INSTALLING CARDS Prior to installation of a card in the computer disconnect the computer from the source of power supply The STAM 1 PE Ethernet receiver base card and STAM 1 RE Ethernet receiver expansion card are dedicated devices designed for work in the local computer networks LAN They cannot be connected directly to the public computer networks MAN WAN Connection to the public networks should be effected via a router or xDSL modem In order to install the STAM 1 P or STAM 1 PE card in the computer Set the card address see Addressing cards Open the computer case
122. size of icons presenting individual subscribers in the Status board window the options are small medium and big The default size is Big Empty objects visible if this checkbox is selected the icons presenting undefined subscribers will be displayed in the Status board window This does not apply when the window displays amap The option applies to all undefined subscribers whose consecutive number is lower than that of the last defined subscriber The box is checked by default Language You can select the language version for the STAM 2 Server and STAM 2 Client program The programs may have the same or different language version After selecting the language click on the Apply button close the program one or both of them depending on to which of them the changes have been made and then restart it because only then the change of language version will take effect Server in this field you can select the language version for the STAM 2 Server program Client in this field you can select the language version for the STAM 2 Client program Other Events for all if this box is checked the handling window will be displayed simultaneously on all workstations when the monitoring station receives an event requiring intervention When one of the operators takes any action related to the event handling the window will be closed on the other stations The box is checked by default Sounds with reader if this box i
123. st transmission test transmission at wrong time loss restore of TCP IP module communication with control panel loss restore of communication with TCP IP module attempt to establish connection with the station through the TCP IP module Code event code In case of some events the following information is given instead of the code USER in case of the events of Comment Backup created and Service start end type SYSTEM in case of system events 70 STAM 2 SATEL GSM in case of the events which inform that SMS message or ring signal CLIP type message has been received by the GSM module sequence of letters and or digits in case of the Unknown subscriber no identifier in database type of events and the events generated for SIA type identifiers A Event log History Address Date ID Code Description 14 ZWET WEZUE LS A 3 401 03 241 Arm 14 O Me 13 39 04 ZLE 401 05 41 Arm 14 ZUTIEWEZNE 13 39 09 ESO 401 07 241 Arm 14 2011 06 06 ada albo 130 03 005 Burglary E AS os ALF SYSTEM Viver domal logged in 14 AM ler 130 03 005 Burglary restore AA a Ma JG ZE 1 602 00 000 Periodic reporting test a Aa ae LLLE 1 602 01 000 Periodic reporting test A A es 2s 3 406 01 193 Quick arm 0 o Util lb aa a o o 1 151 01 002 Gas detected o SOS ie Mee E a 2828 1 130 01 006 Burglary 0 Ze he LS 29 39 GRZE 1 406 01 241 Alarm cancelling o AS WE rated 2325 1 401 01
124. t of the window is information on the subscriber compare General tab in the Subscriber window No Subscriber Address Telephone Installer The following tabs are provided in the lower part of the window Information additional information on the subscriber compare General tab in the Subscriber window Identifiers all identifiers assigned to the subscriber Alarms list of alarm events received from the subscriber which have not be handled yet Troubles list of trouble events received from the subscriber which have not been handled and no trouble restore event has been received trouble unhandled and active have not been handled but trouble restore event has been received trouble unhandled but inactive have been handled and no trouble restore event has been received trouble handled but active Partitions list of partitions defined for the subscriber including information on the actual status of the given partition armed disarmed unknown status and what the status SATEL STAM 2 83 should be according to the settings defined in the Time areas tab should be armed should be disarmed no status defined Test transmissions list of test transmissions defined for the subscriber including information on the transmission status correct incorrect none Buttons Handle available in the Alarms and Troubles tabs to users having
125. tab in Configuration window e grayed out actions already taken by the operator 7 8 5 COMMENT You can add an additional comment to the selected action To do so select the specific action hover your mouse over the Comment window area click and type in the text Then use the Add button to confirm the action and the comment entered It will appear with the selected action in the Actions tab and in the detailed list of actions taken in the Event log window Note You cannot add any comment to the already performed action 7 8 6 BUTTONS Close ends handling the event and closes the window Add adds the selected action to the list of actions taken including the comment to each action entered in the field next to it The selected action and added comment will appear in the Actions tab and in the detailed list of actions taken in the Event log window at each specific event Delete alarms available to the users with handling and clearing alarms rights It is only active when there are some unhandled alarms for a given subscriber The button clears all unhandled alarms The Alarm cleared manually action will appear in the list of activities carried out for this event Delete troubles the button is available to the users with handling and clearing troubles rights It is only active when there are some unhandled troubles for a given subscriber The button clears all unhandled troubles The Trouble c
126. tem 15 Subscriber EMC Address 58 Black Street Telephone 54214551 Installer Information Identifiers Alarms Troubles Partitions Test transmissions Actions sms 2366 Contact 1D 3116 Contact 1D 3118 Contact 1D 3119 Contact 1D Actions Comment Check card connection Inform station technicians Check card configuration Contact with system administrator Action ev Action 5 Action 6 a H Filter Close Add Verification Plans Silent Set it later Delete Eroubles Alarms Fig 51 Example of trouble handling window LE Det M Arm status window header in dark blue Refers to the event generated by the monitoring station system which informs of inconsistency between the actual status and the status defined for the partition partition is armed and should be disarmed partition is disarmed and should be armed lf the window displays the subscriber data tabs as well as Actions and Comment use the button to switch the subscriber data and tabs to fit the entire window height If the window only displays the Actions and Comment using the button will split the window into the subscriber data tabs as well as Actions and Comment If the window displays the subscriber data tabs as well as Actions and Comment use the button to switch the Actions and Comment to fit the entire window height lf the window only displays the subscriber data and tabs using the
127. tempt was made by means of the DIMF system and the control panel identifier has been sent it will be shown at the event If the preset number of failed monitoring attempts does not occur within the defined period of time the time counter will be reset and after another unsuccessful attempt the time will be counted 20 STAM 2 SATEL anew Values from O to 255 minutes can be entered in the Time field Entering O will disable control of the unsuccessful attempts to connect to the monitoring station The option refers to the STAM 1 P STAM 1 R and STAM 1 K cards Editing is possible after cards have been added automatically or manually Configuration R Device Buzzer Attempts Time Trouble Filter Ring Information y y M M x x y ES x x M x y y ES E M Y TA Configuration configuration amfiguraticn Configuration configuration configuration Gonhiquration Gonhiguration onhiquration configuration Configuration Configuration Configuration Configuration Configuration configuration d Configuration Configuration I TTI MADA NN y y y y y y y y y y y y y y y y y y y Configuratior Search Apply Close Fig 16 Cards tab in Configuration window before defining devices Time enter in th
128. the handling authority It is active if there are unhandled events Opens the handling window Delete available in the Alarms tab to users having the alarm clearing authority and in the Troubles tab to users having the trouble clearing authority Enables unhandled alarms troubles to be cleared Clearing an alarm trouble means that the event will be considered as handled in case of an active trouble it will be considered as inactive It is active if there are unhandled events Delete all available in the Alarms tab to users having the alarm clearing authority and in the Troubles tab to users having the trouble clearing authority Allows to clear all unhandled alarms troubles with the same identifier as the selected event It is active if there are unhandled events Filter opens the Event log window with the tab in which the subscriber events last 3000 will be displayed Plans opens the Site plans window Close closes the window 7 11 REPORTS AND DOCUMENTATION The window is available to all users but the scope of operations that can be done therein depends on the user s authority level It enables printing in PDF format subscribers reports reports on work of selected program users as well as event log and operation statistics of the system users with the report printing authority and monitoring station documentation users with the do
129. this number the monitoring station program will identify the subscriber The number presentation function must be enabled in the subscriber s GSM telephone A Deleting the GSM telephone number amounts to deleting all settings defined for this number SMS and CLIP type messages and codes assigned to them Definitions Partitions GSM Test transmissions Ethernet Video verification Guards Exactly F 65M telephone number Exactly Delete Message RENEE Save Code foo Repeat ig 44 GSM tab part of Subscriber window before entering the subscriber s GSM telephone number SATEL STAM 2 55 Exactly the option refers to SMS messages If enabled the received SMS content must precisely correspond to the character string entered into the Content field If disabled other characters may appear before and after this character string The field is available after saving the GSM telephone number Message enter in this field the character string which must occur in the SMS message or the name predefined for the CLIP type messages received from this telephone see Additional configuration of GSM modules Receiving the defined SMS or CLIP message will be recognized by the monitoring station program as receiving the event code The field is available after saving the GSM telephone number Code enter in this field what kind of event code is to be generated on receiving the SMS or CLIP type message defi
130. thout displaying the handling window Verification this function is only active when the event related to visual alarm verification and video has been recorded owing to the connected camera A red camera pictogram is displayed in the Event log window at the event description see Video verification Comments click on this item to display a list with two functions to choose from New event and To event see Comments Filter click on this item to display the Filter window see Filter Filters click on this item to display a selection list of items see Filters Status board click on this item to display the Status board window Edit click on this item to display a window for editing the data of subscriber to whom the selected event concerned Service click on this item to display the Service window see Service Font click on this item to select smaller or larger font to be used in the Event log window Colors click on this item to select color scheme used to display the list of events in the Event log There are two graphic styles STAM1 and STAM2 to choose from Save as pdf the function allows you to create a report of the events in PDF format Click on this item to display the Save window where you can choose create a folder to save the report The report consists of all events in a given tab 7 9 2 EVENT DETAILS Displayed under the event list is additional
131. ult partition should be defined Troubles you can define up to 5 actions to be taken by the operator of the monitoring station program upon receipt of the trouble event from the selected partition The action list in red will be displayed in the event handling window in the actions section If no actions have been defined in case of trouble the list of actions defined for the default partition will be displayed The action list for the default partition should be defined Buttons Clear deletes all actions defined for the partition in case of alarm or performance trouble Save saves actions defined for the partition in case of alarm or trouble to the database TIME AREAS TAB The time area is a time interval during which the partition should be armed or disarmed The program of monitoring station will check whether the partition status corresponds to its predetermined status If there is any inconsistence the event window will be displayed to inform the operating personnel thereof The window is displayed in two cases at the beginning of the defined time interval and upon receipt of the event informing that the partition status has been changed to one which is inconsistent with the defined status e g the partition has been armed when it should be disarmed or armed when it should be disarmed When defining the time areas remember to leave undefined periods between the times of armed and disarmed status when the
132. und card SATEL s goal is to continually improve the quality of its products which may lead to alterations in their technical specifications and firmware Current information on the introduced modifications is available on our website Please visit us http www satel pl O O RO M CONTENTS MONITORING STATION FEATURES cccecceccccccccceccacececceccccenceceaceneaueceeneaceneauecesneaeeneauenesneaeensass 3 E ARDDESORIPTIO WEEN 5 ADDRESSING CARDS a oie co aC 7 INSTALLING CAR RE 8 OM cd OH elei heet no ac 8 zo WAME ee Ee A Ee Te 9 6 1 INSTALLATION OF STAM 2 SERVER PROGRAM ccccccceccecceceeseuceueeueeeeeueeueeaueueeaueueueeaeeueeueegueaeeees 9 6 2 INSTALLATION OF STAM 2 CLIENT PROGRAM ae aaa aan aaa ana aaa aaa az aaa aaa aaa aaa aaa aaaaaaaaaaanana a 10 03 WPDATINGS TAM22 PROGRAM session 12 6 4 MOMNGSTAM 2 PROGRA Mini ia 13 OPERATION AND PROGRAMMING OF STAM 2 MONITORING STATION 13 fA FIBSTTIME RUN OF CUENTPROGA E 13 7 1 1 CLIENT PROGRAM INSTALLED ON THE SAME COMPUTER AS SERVER PROGRAM 14 7 1 2 CLIENT PROGRAM INSTALLED ON A COMPUTER DIFFERENT FROM THAT WHERE SERVER PROGRAM IS SN Diseases cde O tees reese nee race aa ene A 14 7 2 MAIN WINDOW OF STAM 2 CLIENT PROGRAM 15 Telephone recever caia o 17 ENEMEMECENSFCAIA sita dede leticia des 18 Lio SERVER CONFIGURATION a a ee le 19 VES ES A A A A ol aS Ea 19 Automatically finding devices oooccccccoconccnnccoconononcnononnnnnononnnnnnnnnn
133. uration window 2 Click on the Change port button 3 A window will be displayed in which you should enter the new port number It is possible to enter values from 1 to 65535 4 Click your mouse on the Apply button 5 If the port is available a window will be brought where you can accept or cancel the port change Before the next login it will be necessary to change the server port settings in the login window see Fig 11 26 STAM 2 SATEL Change port x Fort number 3000 Apply Undo Fig 22 Window for changing port number 7 3 3 ACTIONS TAB 10 x Cards Information Actions Options Settings Server Communication line trouble Check cable connection 000 Mo events From card Check card connection 00 Monitoring errors Inform station technicians 00 Mo card in the system check card configuration 0 Other Contact with system administrator 0 Client Wl Bon O apen beten C s S S S S lt SOSCOC C CNSNNCOCSCSC CNSNSCSC SNSNSNN et 8 49 4ction A Fig 23 Actions tab in Configuration window The tab allows the user to define suggested actions that should be taken by the program operator if specified events occur SERVER In this section you can define actions for the selected system troubles If this type of event is generated the texts entered will be displayed in red in the Actions section of the event handling windo
134. w for all computer stations CLIENT You can define a list of actions that will be displayed in the window of each event that requires handling These actions are presented in black the actions defined individually for the subscriber are presented in red The list of actions is local by nature e it only applies to the computer workstation the client program on which it was created If the same list of actions is to be valid on another computer workstation copy the actlons txt file to that workstation default access path C Program Files Satel S TAM 2 Client src lang actions txt SATEL STAM 2 27 Button Apply active after any changes are made to the window and allows to save the changes 7 3 4 OPTIONS TAB Configuration Cancel all hj 4 o To date System time Time change on STAM 2 server 201 1 06 16 14 14 07 Apply Move events to archive To date H Move Last Archiving of the Day Close server Close Fig 24 Options tab in Configuration window Cancel all Should the need arise to delete all events requiring intervention alarm trouble arm status event you should choose the button designated with the appropriate icon Additionally you can specify a date by which all occurring events of the given type will be deleted You can define the date using the calendar which will be available when you check the To date box System time You can set the time on
135. what we do collect see http java cam data Click Install to begin installing Java now Fig 6 Installation of Java Virtual Machine Installation of the Java Virtual Machine will begin after you click on the Install button see Fig 6 A window will appear showing the installation progress see Fig 7 12 STAM 2 SATEL ia Java Setup Progress ioj x Installing Java ORACLE This may take a Few minutes Status Registering product Now you can have a full featured office suite that s compatible with Microsoft Office for free Powerful integrated set of word processing spreadsheet presentation drawing and database applications Reads edits and saves Microsoft Office files Supports over 70 languages and Solaris Windows Linux and Mac operating systems Uses industrystandard open file format OpenDocument as its default file format Built in one click PDF export Hr er Calc Impress Dase Craw Math Aa E PB D E A OpenOfficeor Fig 7 Progress of installation type of Java Virtual Machine After the installation is finished a window with suitable message will appear see Fig 8 You have successfully installed Java Java Updates will automatically be downloaded to provide you with the latest features and security improvements To change this see http java com autoupdate Fig 8 Installation of Java Virtual Machine complete
136. window into the subscriber data and the data on event handling method the data on subscriber and event handling method using the 4 button will switch the data on event handling method to fit the entire width of the window only the subscriber data using the 4 button will split the window into the subscriber data and the data on event handling method 7 9 3 COMMENTS NEW EVENT Selecting this command will display the Comment window so you can add a comment type event or generate a trouble event for selected site with the content of the comment entered e g in order to provide information to the operators If the operator does not choose another subscriber the new event will be added to the event log of the subscriber to whom the event from the level of which the operator selected the Comments option related In the Event log window the new event will be displayed without an assigned identifier and code with the USER information and a description in the form of content entered in the appropriate field In addition the trouble will appear as an event to be handled In the table of data relating to the event handling method see Event details the Comment added action and all information concerning this action will appear bh Comment EME Identifiers Mew event SS Acknowlegdment required Fig 55 Comment window when creating a new event Subscriber the name of the subscriber to who
137. y may come from Expander the description will refer to the expander of the subscriber s security system It will overwrite the standard user name in all events coming from the partition defined in the Partition field and referring to this expander If no partition number is entered in the Partition field the name will appear in all events which refer to this expander irrespective of from what partition they may come from Partition enter the partition number in this field Information entered in the Description field will appear at all events referring to the given zone user expander and coming from this partition If the partition number is not entered this description will appear at all events which refer to the given zone user expander Zone User Expander the name dependent on the selected description type enter in this field the number of zone user expander to which the information entered in the Description field will be assigned Description enter in this field the name of zone user expander depending on the selected description type It will appear in events referring to the given zone user expander Definitions Partitions GSM Test transmissions Ethernet Video verification Guards Nonstandard codes Type SAW Clear Partition OO Repeat Delete Description load Fig 41 Definitions tab for identifiers type Contact ID part of Subscr
138. you to define the appropriate settings necessary for correct communication of the STAM 2 monitoring station with the GuardX program version 1 08 001 of 02 15 2011 or later Before entering the data the names of fields to be filled in are displayed in red When the fields are filled in they change their color to black The field name will also remain red if you type in an invalid value IP address enter in this field the IP address used by the Ethernet module connected to the control panel It can be entered as a name or in numerical form Port DloadX enter in this field the TCP port number which is defined in the INTEGRA series control panel for communication with the DloadX program It will be used for communication between the GuardX program and the control panel You can enter a value from 1 to 65535 It must be different from that entered for the other ports DloadX key enter in this field a sequence of 1 to 12 alphanumeric characters for the key that was defined in the INTEGRA control panel for data encryption during communication with the DloadX program It will be used to encrypt data during communication between the control panel and the GuardX program Panel s alarm user code enter in this field the user code which will be used by the GuardX program during communication with the control panel The same code must be entered in the panel settings 60 STAM 2 SATEL Integra identifier enter in this field the identifi

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