sensorProbe8-X20 User Manual
Contents
1. fm SP2 SPS ww SP2 SP latest manua uw jacarta_manual Micr untitled Paint Inbox Microsoft Out Z Sys Name Microsoft b The first section is entitled System Settings System Settings System Description sensorProbe v2 0 SP23 79 310807 System Name sys Name System Location Sys Location System Contact Sys Contact Data Collection Period minutes J Display Logo On 4 Send EmailTrap on boot up l Delay Time for EmailTrap on boot up sec Save Reset System Description This is an MIB II value set when the microcode for the unit was installed It includes the build time and version of the microcode This is a read only field Updated until firmware 413 25 System Name Location Contact These are used to identify the system They are accessed via standard SNMP utilities The SNMP utilities use these to get information about the unit SP2 SP8 SP8 X20 Manual Data Collection Period This controls how often data is collected for use in the graph function Display Logo Turn off displaying the logo by using this option This option can be turned off to allow the web pages to be loaded faster Send Email Trap on boot up Use this option to send an Email and SNMP trap each time the system boots up Delay Time for Email Trap on boot up The time in seconds to delay before sending the boot up Email or trap Remember to click the Save button aft2. 2003 AKCP Inc All rights reserved Done __ Internet Inbox Microsoft Out wh jacarta_manual Micr wy Documents Microsof wh security_probe_manu Z Sys Name Microsoft admin login Paint cw F 5 04PM Updated until firmware 413 7 e From summary page select the Network tab After inputting your new IP address click save AKCP sensorProbe v 2 0 Mail Network Network Settings IP Address 10 1 1 178 gt 255 255 0 0 Default Gateway Cc ever 19216801 Select the Use DHCP Networks tab Ethernet MAC ID 00 0B DC 00 59 5B Ethernet Puplex Mode 10 Mbps Half Duplex Save Reset Input new IP address 2 Testing your new IP address We now need to test that your new IP address has been assigned successfully We will do this via the ping command 1 Click start run ping ip address hit enter press OK z EL ET R tile E S i Internet ce and wil open For you Nicholas Open CT ping 192 168 0 1 gt p En b internet Expi 3 My Recent Documents gt Mozilla Firefox te My Pictures 30 emai 3 My Computer 3 Windows Messenger E My Network Places 2 Click run Y Pant D gt contret panei B Skype a een Access and xo d Remote Desktop Connection S Printers and Faxes Wo ae 1 Click start Windows Media Player y 3 ca All Programs gt Updated until firmware 413 8 2 You will no
3. Automatically Get MAC EE i BS E i Ez i En E b Permission 7 velo C Manually Enter MAC IP Address High Importance z ncn Spelling Firmware Upgrade j i l Low Importance TA Itions Proofing Status gt 1 NICs found on this machirws squid NIC1 10 1 5 215 gt Listening 1 ple ing on the PC When you e out any information over 3 Online help Routing table detail nee Register your product Exit IPSet 2 SA When the sensorProbe is powered up the IPSet will capture its IP address then you will be able to click on the flashing button to open the web interface You can download the IPSet utility by logging into the AKCP web site with you units MAC ID Question Is there a way to reset my unit back to the factory default settings Answer Yes you can reset the unit back to the factory default settings using our utility called configure You can download this from our web site when you reset the unit please do this with it directly connected to your PC with the cross connect cable If you get the unit reset please run the latest firmware update as well with the utility You can download this from the same link above Question am still having trouble connecting to the unit and opening the web interface what could be the problem and what should try Answer If you are using IE7 or IE8 web browser ver
4. This can be either No Status Success or Failure Last Error Message This is a debugging aid If the email is not successfully sent you may find the reason for the problem here Test Email Useful when you first set up the SMTP settings to ensure they are working or anytime thereafter Before a test mail can be generated ensure the previous fields described have been completed If you having problems connecting to your SMTP email server then please find some trouble shooting tips in the FAQ section 7 at the end of this manual 5 System settings 1 Network settings The networks settings page allows you to change network settings for your unit such as the IP address etc To get to the entry point of this tutorial complete the following 1 Point your web browser to the IP address of your unit 2 Log in as administrator 3 From the settings page select the network tab You can change your default HTTP port on the unit using this SNMP set command snmpset m all v1 c lt community gt lt ipaddress gt 1 3 6 1 4 1 8854 1 2 2 1 91 0 u lt port gt You can still use port 80 for web access as well Updated until firmware 413 21 SP2 SP8 SP8 X20 Manual a After clicking the Network tab you will be taken to this page A Sys Name Microsoft Internet Explorer E Ay File Edit View Favorites Tools Help 242 aes Q pe hg x a A Search sie Favorites B X amp as a la
5. www AKCP com sensorProbe 2 sensorProbe8 sensorProbe8 X20 User Manual AKC 4 SP2 SP8 SP8 X20 Manual 1 Introduction 1 What is sensorProbe What s the difference between SP2 and SP8 What s the difference between SP8 and SP8 X20 How to use this manual sensorProbe2 sensorProbe8 sensorProbe8 X20 oO N O OO A WD PD sensorProbe8 X20 20 Extra Dry Contact Inputs 2 Installation 1 Assigning an IP address 2 Testing your new IP address 3 Upgrading the firmware 3 Setting up a sensor 1 Basic Setup 4 Notifications 1 Setting up a trap 2 Setting up Email notifications 5 System Settings 1 Network Settings 2 System tab 6 Making your unit visible to the internet 7 Quick Facts and FAQ Updated until firmware 413 2 1 Introduction 1 What is sensorProbe The sensorProbe2 sensorProbe8 and sensorProbe8 X20 SP2 SP8 SP8 X20 are intelligent devices for monitoring environmental variables power physical threats and security The units are IP based and include a web interface for configuration Included in this is a TCP IP stack Web server full SNMP and E mail support Any of our AKCP intelligent sensors can be connected via the RJ45 connections excluding our daisyl emp 8 port sensor controlled relay thermocouple or PMS sensors or you can add dry contact connection for monitoring UPS security systems and air conditioning status 2 What s the difference between the SP2 and th
6. Current System Time 22 8 10 14 44 37 Mail Hetwork System System Settings sensorProbe2 v 2 SP2413 10610 Scotts Test Lab SP2 AKCP 7th Floor Scott Farnum 45 minutes Note the j on the end of the firmware version This confirms that the unit has the newer mega256 memory chip Save Reset Password Settings Save Reset The SP2 with the newer mega256 memory chip allows you to separate the SNMP communities from the web interface login passwords Save Reset A i a ss Save Reset Syslog Clear Syslog Remote Syslog Remote Syslog IP Address Remote Syslog Port Clear off x 192 168 0 1 514 Save Reset 2003 AKCP inc All rights reserved Note the j on the end of the firmware version above This confirms that the unit has the newer mega256 memory chip The SP2 with the newer mega256 memory chip allows you to separate the SNMP communities from the web interface login passwords Password Checking toggle whether the password is required or not Use the same password for the web interface and SNMP Ties the SNMP communities to the web interface login passwords New User Password Type in the password for the user account Confirm New User Password Confirm the new password for the user account New Admin Password Type in the password you wish for the admin account Confirm New Admin Password Confirm the new password for the admin
7. Maic maicces Save Reset Status of most recent Mail No Status Last Error Message Test Mail 2003 AKCP Inc All rights reserved Email settings Done Start Inbox Microsoft fm SP2 SPS ww SP2 SP8 latest man wh jacarta_manual Mi W traps2 Paint fS Skype nicholas Sys Name Microso R lO Ls 4 06 PM b You can now set up the individual Email options from the fields shown below Mail Settings Send Mail SMTP Server SMTP Port 25 SMTP Authentication SMTP Server Login Name SMTP Server Password Email Subject Timeout fis seconds Resend Intervals secs o 1 mins 0 secs Maximum Times to Resend fo O Unlimited Send Keep Alive Email Keep Alive Email Resend Interval mins e5535 Updated until firmware 413 19 Send Mail This toggles whether the send Email option is on or off SMTP Server The address of your SMTP server SMTP Authentication check this option if your SMTP server requires authentication SMTP Server Login Name The user name to login to your SMTP server SMTP Server Password The password used to login to your SMPT server E mail subject The subject you wish to have for the e mail Eg sensorProbe notification Timeout You can increase the timeout for SMTP servers that have poor connectivity It is best to leave this number as low as possible while still allowing for communication with the SMTP server to continue Rese
8. Th security_prob summary page lt erihos hotmai lt amuma Remate Assist Sys Name Mi q Se VE 742M In this example we have selected the humidity sensor from the sensor menu on the left The sensors highlighted in green indicate that they are currently connected to the unit In this case you can see there is a temp and humidity sensor connected dual sensor and so they are highlighted in green in the menu Updated until firmware 413 14 Humidity Sensor Settings Pot 1 Description Humidity Description Current Reading 40 Percent Status Normal Sensor Online Otline Online Go Online Offline Critical High Warning High Warning Low Critical Low Rearm Reading Offset Save Reset Sensor Controlled Relay Sensor Controlled Siren Sensor Status Filters e This window is used for configuring the sensors parameters These parameters are explained below nana Description The name of the sensor Use a meaningful name such as humidity sensor office1 Go Online Offline This takes the sensor on or offline without unplugging it from the unit Critical high The age humidity level at which it is critically high Warning high the age humidity level at which it is high Warning low the age humidity level at which it is low Critical low the age humidity level at which it is critically low Rearm Used to prevent the sensor from flickering between two states For exa
9. feature If you want to use the Remote Syslog feature for this please find more detailed information on how to set this up in the FAQ section 7 at the end of this manual Updated until firmware 413 28 6 Making your unit visible to the internet So far the manual has simply covered the basic set up The setup we have just created will allow you to access your unit on a Local Area Network LAN We have setup SNMP traps so that your SNMP software such as Whatsup Gold or HP Openview can collate information from your unit However what if you wish to be able to remotely access your unit from anywhere in the world This is possible however the following steps are only an outline guide Your exact setup and configuration will often depend on your network equipment and setup You are going to need access to your router if you are using one and knowledge of whether your IP address is static or dynamic 1 Simple setup a Lets imagine that your unit is connected to a router on your network and the following IP addresses are assigned Your units IP address is the default 192 168 0 100 Your computers IP address is 192 168 0 200 Your routers IP address is 192 168 0 300 b To find out your routers external IP address go to www whatsmyip com Lets imagine your routers external IP address is 278 67 04 09 c You now need to setup port forwarding on your router This varies depdning on your routers model Generaly you need to poin
10. and Error Traps On v Resend Interval secs 60 1 mins 0 secs Save Reset 2003 AKCP Inc All rights reserved w jacarta_manual Micr w Document5 Microsof wh security_probe_manu W sensors tab Paint E Sys Name Microsoft 6 Nikki AKCP Sales Su toggle on off SNMP Send Keep Alive Trap L Keep Alive Trap Resend Interval mins 5 mins setti n g S Save Reset A heartbeat message that informs the user the unit is online Send Trap toggles whether the SNMP trap is on or off Destination IP The destination IP address that the trap message will be sent too Updated until firmware 413 17 AKT 4 SP2 SP8 SP8 X20 Manual Community This is the Community of the host that will receive this trap This is often set to public Send Keep Alive Trap Will send a trap message at your preset time interval This is useful for informing the user as to whether the unit is still online or for if you require collection of data at regular intervals regardless of the sensors status Keep Alive Resend Intervals The time interval in which you want the keep alive traps to be sent A different trap message is sent for each sensor type such as temperature humidity and switch The trap messages include 6 var bind fields that include the current sensor status Normal Critical High Warning High Critical Low Warning Low and sensorError the current sensor value the level
11. exceeded the sensor index the sensor name and the sensor description 2 Setting up E mail notifications As well as or instead of using SNMP traps you can also be notified of a sensors change in status by an e mail report To get to the entry point of this tutorial do the following 1 point your browser to the IP address of your unit 2 Log in as administrator 3 Click the Mail tab from the summary page continued on next page Updated until firmware 413 18 SP2 SP8 SP8 X20 Manual a Click on the mail tab and this brings you to a new page From here you can setup the various e mail parameters L Sys Name Microsoft Internet Explorer Ex o Fie Edit view Favorites Tools Help Q sxx z x x a A Search she revertes 2 a 38 X LJ Address E http 10 1 1 178 mail time ajas AKCEP AKCP sensorProbe2 v 2 0 y Eco Links Admin Log OF E Location Sys Location Current System Time 1710707 05 08 25 Summary Sensors Mail Network System Help Mail Settings 5s Disable v Send Mail Mail SMTP tab 15 seconds Resend Intervals secs 60 1 mins 0 secs Maximum Times to Resend jo O Unlimited Pmail On v Keep Alive Email Resend Interval mins MalFrom i i SOS O OC Mail Recipient i s C lt CSCSCSO Maicet O Matce S maice3 S
12. options for collecting downloading and storing the data from the sensorProbe units continued on next page You can graph each sensors output readings and then download that data as a text file so you can import it into say an Excel spreadsheet This is found by clicking on the Graph gt gt View in the Summary screen Please see this screen shot here Usor Legon AKCP AKCP sensorProbes Location Honduras Caren Seetem Tee 9 6 08 7252 06 lt Sarrar y i r tape v Awd ot nm ve Het Auto refresh sec stan Humidity3 Description Graph Laut Retreat 55 soce Average hgh Gata 67 Average low Gata 43 instantaneous high data 68 instartaneous tow data 53 The Hunnidity 2 now 67 We also have the two utilities that allow you to download the sensor data The first is called dataDownload which is a command line program that will download all the sensor readings stored on the sensorProbe This data is then stored in a text file and can then be easily imported into a spreadsheet program such as MS Excel You can download this here http Awww akcp com downloads datadownload zip Or you can use our dataCollect utility that allows you to poll the sensor data directly from a PC on the same LAN as your sensorProbe in real time You can collect an unlimited number of readings and you can collect data from multiple sensorProbe s simultaneously You can download this from our website by first logging in with your unit
13. you SNMP communities as Remote Syslog Port 161 explained above Save Reset 2003 AKCP inc Al rights reserved Depending on which version of sensorProbe2 you have your System page may appear different The sensorProbe2 units that were shipped prior to October of 2009 have the older memory mega128 chip If this is the case your screen will appear like the screen shot shows above This System page will also show in the sensorProbe8 web interface Updated until firmware 413 26 AKCP SP2 SP8 SP8 X20 Manual The User web interface login password is the same as the SNMPget community and the Admin is the same as the SNMPset get community string You set your web interface login passwords in the SNMP community settings by enabling the Password checking above then entering your passwords into these fields AKCP Location AKCP 7th Floor Summary Sensors Traps System Description System Name System Location System Contact Data Collection Period Display Logo Send Email Trap on boot up Delay Time for Email Trap on boot up Password checking Use the same password for web interface and SNMP New User Password Confirm New User Password New Admin Password Confirm New Admin Password SNMP Community Settings New SNMP get Community Ls Confirm New SNMP get Community ay New SNMP set Community m Confirm New SNMP set Community Web Interface Password Settings AKCP sensorProbe 2 v 2 0
14. 9 40 49 Local0 Notice LY LUA Menai Pils E ixo bo oo UDP UDF input options v Display a Log to file IV Listen for UDP Syslog messages Schedules UDP Port 1 65535 514 Formatting Custom file formats Bind to address Custom DB format g eain Data encoding System DNS Setup DNS Caching Modifiers Scripting Display Appearance E mail Alarms Min message count Max message count Disk space monitor Inputs TCP SNMP Keep alive Test message Defaults Import Export i Cancel Apply i 100 OMPH 09 41 09 03 2008 Now you set the Remote Syslog in the sensorProbe The Remote Syslog IP Address is the IP address of the PC that has the Kiwi Remote syslog program running on it The Remote Syslog Port is the same port on the Remote syslog program It will show you the syslog in real time and any entry that is logged in the unit will be shown on your server You can also export this data to a text file Question am not too familiar with SNMP or what OID s to use with your products How would find out more about this and what OID s to use Answer We have an OID manual that includes basic information on SNMP and were to find out more information on this The manual also includes all our OID s and related information Please contact the AKCP Support Team if you would like a copy of this Updated until firmware 413 34
15. A Ja 3 AKCP AKCP sensorProbe2 v 2 0 Links DLE Admin Log Off A Address http 10 1 1 178 network time Location Sys Location Current System Time 1 10 07 07 11 48 Summary Sensors Mail Network System Help Network Settings IP Address 40 1 1 178 Subnet Ma 255 255 0 0 N etwork t a b Default Gateway 10 1 1 2 Domain Name S rver 192 168 0 1 Use DHCP Do Not Use DHCP v Ethernet MACJD 00 0B DC 00 59 5B Ethernet Duplex Mode 10 Mbps Half Duplex ave Rese RTC Battery Status Good Time Zone GMT 05 00 DST observed Eastern Time US amp Canada _ Date and Time Settings ddmm y hh mm ss ex 01 10 07 07 11 47 Use NTP One time x NTP Sever ss lt lt lt a tS NTP Sever O Save Reset T aaa Ss 2003 AKCP Inc Ali rights reserved Network settings a Done i Je MB iternet ooo Inbox Microsoft Out mm SP2 SPS uw SP2 SP8 latest manua wh jacarta_manual Micr Sys Name Microsoft W untitled Paint k Jo p 6 10 PM b Once on this page you can setup the network settings as indicated below Network Settings IP Address 10 1 1 178 Subnet Mask 255 255 0 0 Default Gateway Oe Domain Name Server 192 168 0 1 Ethernet MAC ID 00 0B DC 00 59 5B Ethernet Duplex Mode 10 Mbps Half Duplex Save Reset IP Address Use this to change the IP address of your unit Subnet Mask Use this to assi
16. AKCP sensorProbe 2 v 2 0 Location Sys Location Current System Time 28 9 07 08 31 02 Summary Sensors Traps Mail Network System Help Auto refresh sec o start Online Status of Sensors Last Refresh 8 secs a e A S S Humidity Humidity1 Description Normal iew Temperature Temperature1 Description Normal View Sys Log 240 messages 28 09 07 07 43 41 Trap sent to 10 1 2 223 Humidity1 is now Sens rNormal 28 09 07 07 43 41 Humidity sensor on RJ45 1 is 42 status is now Sensor Norma 28 09 07 07 43 41 Trap sent to 10 1 2 223 Temperature 1 is now Sensor Normal 28 09 07 07 43 41 Temperature sensor on RJ45 1 is 77 degrees status is now Sensor Normal D u al te m p h um 28 09 07 07 43 39 Trap sent to 10 1 2 223 Humidity1 is now Sensor Error 28 09 07 07 43 39 Humidity sensor on RJ45 1 is Not Plugged In status is now Sensor Error se n SO r d IS p ayed 28 09 07 07 43 39 Trap sent to 10 1 2 223 Temperature1 is now Sensor Error 28 09 07 07 43 39 Temperature sensor on RJ45 1 is Not Plugged In status is now Sensor Error 28 09 07 07 43 35 Trap sent to 10 1 2 223 Humidity1 is now Sensor Normal 28 09 07 07 43 35 Humidity sensor on RJ45 1 is 42 status is now Sensor Normal lt Prev Oldest Newest Next gt o N OA A U N gt 2003 AKCP Inc All rights reserved Internet Start ww jacarta_manual uw Documents Micro th security_probe_m W ip set2 Paint lt erihos hotmail co 9 Remote
17. Assistance E Sys Name Micros You will see the temp humidity sensor displayed in the summary page Updated until firmware 413 13 SP2 SP8 SP8 X20 Manual d From this page select the Sensors tab This will bring you to the following page Sys Name Microsoft Internet Explorer File Edit View Favorites Tools Help ay Q sxx z a A JO search Sie Favorites 2 a 38 PENA 3 Address http 10 1 1 178 senshum index 0 amp time AKCP AKCP sensorProbe2 v 2 0 Location Sys Location Current System Time 28 9 07 08 44 32 Summary Sensors Mail Network System Help v E co Link Admin Log Off w Sensor Settings Environmental Humidity Sensor Settings Port Click Description Humidity1 Description Water Detector Current Reading 40 Percent Airflow Sensor se n So rs Status Normal Contacts amp Drivers ta b Sensor Online Offline Online Dry Contacts amp Drivers Go Online Offline Online v 420 mAmp Critical High s0 Dry Contacts 3 12 n Warning High 60 Power AC Voltage Detector Warning Low fis Critical Low jio F Select meam M Relay sensor Reading onset 0 Security EEA from menu Save Reset Sensor Controlled Relay Sensor Controlled Siren Sensor Status Filters Siren amp Strobe Light Settings cameraProbe Integration Autosense DC Voltage Sensor 2003 AKCP Inc All rights reserved FENEIS jacarta_manu E Documents
18. account Updated until firmware 413 22 AKCP pas 508 0 Har srs 8 x20 Manual d Next you have the options for resetting the SNMP trap settings SNMP Port Reset To Default SNMP Trap Port Reset To Default SNMP Port Use this option to reset the SNMP port setting to its default SNMP Trap Port Use this option to reset the SNMP Trap Port to its default setting Your SNMP port default is 161 and the SNMP TRAP port default is 162 You can set your SNMP ports with the following commands snmpset m all v 1 c lt community gt lt ipaddress gt 1 3 6 1 4 1 3854 1 2 2 1 99 0 u lt new snmp port gt snmpset m all v 1 c lt community gt lt ipaddress gt 1 3 6 1 4 1 38854 1 2 2 1 100 0 u lt new snmp trap port gt e Finally you have the option for setting up the system log parameters Syslog Clear Syslog Clear Remote Syslog Remote Syslog IP Address 192 168 0 1 Remote Syslog Port 514 Save Reset Clear Syslog Used to clear the system log of the messages for the unit Remote Syslog You can set up the unit to send its syslog message in a standard format acceptable to a remote syslog server For example the Logalot system from Somix Remote Syslog IP Address Remote Syslog Port You can set the IP address and port of the remote syslog server to which the unit will send the log messages One way to export your sensor data in real time to a remote location is with the Remote Syslog
19. avorites Ea 7 g 2 m Lud A X rel 33 Address K Go Links Web Images Video News Maps Gmail more iGoogle Sign in Input the default IP address S Advanced Search 7 Preferences Google Search l m Feeling Lucky Language Tools Advertising Programs Business Solutions About Google Go to Google Thailand Make Google Your Homepage 2007 Google Internet s start Inbox Microsoft Out jacarta_manual Micr th DocumentS Microsof wi security_probe_manu FYJ http fiwww akcp co Z Google Microsoft Int Updated until firmware 413 6 SP2 SP8 SP8 X20 Manual In some cases your computer might not be able to connect to this default IP address In this situation you need to set up your computers routing table to allow access to this See here for this process c You will now be presented with the following login screen A Sys Name Microsoft Internet Explorer File Edit View Favorites Tools Help a Qax x a ED PO search 5 Favorites O e s Es lo Qi 3 Address http 10 1 1 178 logoff i i j l o l E i JRE Links gt AKCP AKCP sensorProbe 2 v 2 0 Location Sys Location Current System Time 28 9 07 05 56 24 Summary Sensors Network Help UserType MINI Password Sima 2003 AKCP Inc ANTIG eserved Select Administrator and log in using default password public Inbox Microsoft Out ty jacarta_manual Micr th Document Microsof wi securi
20. d file to upgrade firmware r Mode p gt MA Ad tt Ap N Automatically Get MAC foc e E Je J Manually Enter MAC jane nieces Fine Unek ia a51 2 5 P Enter firmware file zip peee C Documents and Settingsimamit Deskto Beige Send 1 page per package gt Test conmection l gt Getting sensorProbe model gt cannot get firmware version gt System update has not completed 1 ready Online help Routing table detail Register your product Exit Poet Updated until firmware 413 12 3 Setting up a sensor For the purposes of this manual and tutorials we will cover setting up a dual temp humidity sensor The first part of the tutorial will cover the basic installation and settings for the sensor The second part will explain how to go about setting up various notifications such as SNMP traps 1 Basic setup a Plug in your sensor to the RJ45 port 1 sensor 1 The unit will automatically detect the presence of the sensor and configure it b Now return to the web browser and input the IP address of your unit Then log in as administrator c You will now see the summary page looking something like this lL Sys Name Microsoft Internet Explorer Ex Fie Edit view Favorites Tools Help a Q sack z x E A Search Sie Favorites amp B a la A z rel 33 Address http 10 1 1 178 i g Eco inks Admin Log Off AKCP
21. e SP8 The SP2 is a small unit with facility for 2 RJ45 sensor inputs The SP8 is a larger unit with the facility for up to 8 RJ45 inputs 3 What s the difference between the SP8 and the SP8 X20 The sensorProbe8 X20 has the 8 RJ 45 intelligent sensor ports AND has 20 extra dry contact inputs where the sensorProbe8 only has the 8 RJ 45 sensor ports More on these extra dry contacts in topic 8 in this section below 4 How to use this manual This manual aims to provide the user with a step by step guide on how to get your unit set up and functioning It will introduce the primary features of the unit by way of tutorials You can either go through the whole procedure from start to finish or if you wish use each tutorial as a standalone lesson The start of each lesson gives an entry point profile which details how to get to the start point of the lesson and assumes previous knowledge through completion of previous tutorials Throughout this manual you will find Quick Tips in each section that will relate to the information you are reviewing Also in section 7 you find a Quick Facts and FAQ section that covers common questions and problems you may encounter If however you need any further assistance please don t hesitate to contact our support team on support akcp com Updated until firmware 413 21 5 sensorProbe2 Power supply jack 10 Base T 6 sensorProbe8 FRONT Power Led 2 Activit
22. er making any changes c The next section is used for setting a user password or changing the admin password Admin Log Off AKCP sensorProbe 2 Online Demo Unit Location ACKP Bangkok Office Current System Time 23 7310 11 17 35 Summary Sensors Mail Hetwork System System Settings sensorProbe2 Online Demo Uri System Description System Name AKCP sensorProbe2 Online Demo Unit System Location lacKP Bangkok Office Note the lack of the j in System Contact Scott the firmware version Data Collection Period 15 minutes here This determins Display Logo of that this unit has the Send Email Trap on boot up On WarningError gt older mega128 Delay Time for Email Trap on boot up 5 sec Save Reset Password Settings Password checking Enable 7 Save Reset The User web interface login password is the same as the SNMP Community Settings SNMPget community and the Admin New SNMP get Community v is the same as the SNMPsetiget ee ee eee community string This the default memeory chip New SNMP set Community on the units Confirm New SNMP set Community _Save Reset You set the web log in passwords ee here at that SNMP Community SNMP Trap Port Reset To Default Settings by enabling the Syslog Password checking here On the Clear Syslog _Clear newer SP2 s mega256 chip you Remote Syslog Off gt can have separate login passwords Remote Syslog IP Address 10 10 10 162 from
23. ery otherwise when the SP2 or SP8 do not have mains power the clock will stop running Therefore you must re configure the system time settings on every reboot Date and Time Settings Enter the new date and time in this field The date and time use the following format date month year dd mm yy and hour minute second hh mm ss Time Zone Select time zone that is corresponding to your location from this list box Use NTP An NTP Network Time Protocol is used to synch your units clock over a network There are many options in this list box The details for each one are as follows e Do Not Use NTP select this option to turn off the time synchronization feature e One Time the time is synchronized once the Save button is pressed Updated until firmware 413 23 e On System Start Up the time is synchronized once the cameraProbe is turned on or reboot e Once a Month Week Day Hour the time is automatically synchronized every month week day or an hour respectively NTP Server 1 and 2 Set the IP address of the NTP servers to be used The NTP will synchronize the time with the server that has less number of the stratum 2 System tab From the systems tab you can input various settings for the unit These settings are mostly optional To get to the entry point of this tutorial complete the following 1 Point your browser to the units IP address 2 Log in as administrator using your admin pas
24. gn the subnet mask of your unit Default Gateway Assign the default gateway of your device Updated until firmware 413 22 Domain Name Server IP address of your DNS Used if you wish to use a DNS address for your unit instead of accessing via the IP address Use DHCP The unit can use DHCP to assign its IP address or it can use a statically assigned IP address To use DHCP choose Use DHCP from the list box and press set To stop using DHCP choose Do Not Use DHCP from the list box and press set Statically assigning an IP address also turns off DHCP You can force the SP2 SP8 to voluntarily give up its IP lease and request a new IP lease by choosing Use DHCP from the list box and pressing set Ethernet MAC ID This is the MAC address of your unit This is a read only field Ethernet Duplex Mode The duplex mode and speed of your unit This is a read only field also Ensure you apply your new settings by clicking on the save button c Below this there are some further settings for the time and date System Date amp Time Settings RIC Battery Status Good Time Zone GMT 05 00 DST observed Eastern Time US amp Canada Date and Time Settings ddimmyy hh mm ss ex 01 10 07 07 11 47 NTPServert 00 NTPServer2 0 Save Reset E RTC Battery Status This field displays the status of the Real Time Clock battery on the unit If the status displays Bad you must replace the batt
25. mple if the High Warning threshold for the temperature sensor is set to 80 degrees and the sensor were to vary between 79 and 80 you could be faced with a very large number of emails traps and events logged The Rearm parameter prevents this by forcing the temperature to drop by the Rearm before changing the state back to normal In this example if Rearm is set to 2 then the sensor would have to drop from 80 down to 77 before the status would change from Reading offset will adjust the reading by your offset amount In our example we have set the parameters as indicated in the screenshot above Once you have done this click on save For information on setting up other sensor types please refer to the manual for your specific sensor This will give you guidance in setting up the parameters specific to your sensor Updated until firmware 413 15 Traps Mail Network S Sensor Settings Trap Email Filters Port 8 Sensor Type Temperature Sensor Description Temperatures Description Send Trap Email when Status Normal Continuous time sensor is normal to report secs Continuous time sensor is warning error to report secs Minimum time between each Trap Email Day of week Filter Disable gt DAY Tue booo fooo0 Wed 00 00 00 00 Thu 00 00 00 00 Fri 00 00 00 00 Sat foo00 oo00 Save Reset Sensor Status Filters By clicking on the Sensors Status Filters butto
26. n shown in the image above on page 13 you can then adjust the continuous time the sensor is in a warning error or normal state before the unit sends the alerts This feature was added to eliminate false warnings HRA NNN 4 Notifications 1 Setting up a trap The SP2 SP8 can send an SNMP trap message to two different hosts Whenever the status changes for a sensor that is online a trap message can be sent To get to the entry point of this tutorial complete the following 1 log into the web interface as administrator 2 from summary page select the Traps tab Updated until firmware 413 16 SP2 SP8 SP8 X20 Manual a After going to the traps tab you can see the two traps Trap 1 Trap 2 Sys Name Microsoft Internet Explorer File Edit View Favorites Tools Help a Q Back v F E A A D Search u 2 ag BR Address ih http 10 1 1 178 traps time a o w Go Links gt Admin Log Off d AKCP AKCP sensorProbe2 v 2 0 Location Sys Location Current System Time 28 9 07 09 33 58 Summary Sensors Mail Network System Help Trap Settings Trap 1 SendTrap On v T ra ps t a b Destination IP 10 1 2 223 Community public T fa p 1 Send Keep Alive Trap Off ig Keep Alive Trap Resend Interval mins 5 5mins Save Reset Send Trap Off v Destination IP 255 255 255 0 Trap 2 Community pubic s S Save Reset EES Resend Warning
27. nd Intervals The time between which the e mails will be sent Maximum Times To Resend Set the number of times you wish for the notification e mails to be resent Send Keep Alive Email This option will tell the unit to send a heartbeat e mail This is useful to tell if the unit is still online or not It is also used when you require collection of data at regular intervals Keep Alive Email Resend Interval The amount of time between which the keep alive emails are sent After setting your parameters click the save button c Below this you will see there is anther section This is for configuring who the e mails are to be sent too Email Address Configuration Mail From Mail Recipient E Mail Cc 1 T Mail Cc Pe Mail Cc3 fe Mail Cc4 Mail Cc5 TEE Save Reset Mail From The email address which you would like the e mail to appear from Due to anti spam features of some SMTP servers this address must be authorized on the SMTP server otherwise the server may deny the email Mail Recipient The email address of the person you wish for the email to be sent to Mail Cc1 5 Up to five additional e mail addresses may be added Updated until firmware 413 20 When you have filled in your required fields remember to click Save d At the bottom of the page you have two further options Mail Status Status of most recent Mail No Status Last Error Message Test Mail Status of most recent Mail
28. nn Input The OID for the extra dry contact inputs is 1 3 6 1 4 1 3854 1 2 2 1 18 1 3 lt port gt Updated until firmware 413 5 AKCP pes 58 10 Har srs 6 x20 Manual Extra dry contact input practical applications The extra dry contact inputs can be used to monitor many types of equipment for example you can run the connection from warning lights on alarm panels to the dry contact inputs so that when the warning light on the alarm panel is activated the dry contact is triggered in the units web interface thus allowing you to send notifications via emails or SNMP traps 2 Installation 1 Assigning an IP address These units are plug and play devices that will easily connect to your existing network setup Every unit ships with a default IP address This is 192 168 0 100 The first steps you will need to undertake to install your unit will be to assign it an IP address to match your current network configuration Before starting this ensure you have the following items 1 RJ45 CAT5 crossover cable with RJ45 male connection 2 APC with Ethernet card or LAN socket 3 Power socket for the unit to connect to a Connect the unit via the CAT5 crossover cable to the Ethernet LAN port on your computer b Open your web browser and go to the default IP address http 192 168 0 100 Z Google Microsoft Internet Explorer File Edit view Favorites Tools Help ae Q Back 2 x a A X Search Sie F
29. o your desktop into a folder named firmware When you open this folder you will see something like the following FIRMWARE Fie Edit View Favorites Tools Help Back Ba pa Search Key Folders Address i i readme File and Folder Tasks Text Document 1 KE Make a new Folder A Publish this Folder to the Web Leaf Share this Folder Other Places Ej Desktop My Documents o Shared Documents 4 My Computer a My Network Places Details You can see one of these files is a program named IPSet This utility will upload the firmware to your unit Double click the program to boot it Updated until firmware 413 10 AKCP 2 When IPSet loads you will be met with a screen similar to this _ z gt i f z Ado ise sader TECHNICAL SUPPOR E z 7 IPSet Ver 5 5 8 0 Jun 8 2007 tl Get Started Gompierelly With Orach Enter password and file to upgrade firmware r Mode MAC Address al e Automatically Get MAC J iat a Cf AI lle arnaatty z utilities Cancel AKCP Online help Routing table detail introduces Register your product Exit IPSet p cacti integrati D l 0 g oO 4 start jacarta_manual Micr E Documents Microsof Gy security probe manu E TECHNICAL SUPPOR 2 Sys Name Microsoft 1 Select firmware upgrade 2 Type in the IP address of your unit 3 Type in your administ
30. orld by simply pointing your web browser to your DNS address Setting up your PC s routing table To set up the routing table open a DOS window start run type command press enter and at the command prompt enter Updated until firmware 413 29 AKC 4 SP2 SP8 SP8 X20 Manual OUE ao a clone OS OORT OIE E O Where 10 1 1 20 is the IP address of the Ethernet interface on the PC that the unit is plugged into with the crossover cable Now ping 192 168 0 100 to see if the connection was successful Question How does the SP2 and SP8 record the sensor data and how much can it store Answer The sensorProbe2 will record and store the changes for the dry contacts and sensors as the units hardware has a data logger where it stores this data in memory It can save 8 640 points per sensor So if you set your collection time period for 15 minutes for example then you can save data up to 3 months on the unit Question Can you please tell how often the sensorProbe unit interrogates each sensor to obtain the sensor s readings Answer This really depends on the sensor type that you have connected to the unit The switch type sensor interrogates with the sensorProbes more than 2 times per second The temperature and analog type sensors interrogate 1 time per second But all of the readings depend on the environment like the number of sensors you have online and your email and SNMP trap alert settings Question Is there a way
31. rator password 4 Click browse a new window will pop up 5 Select the zipped firmware file click open Mode MAC Address Automatically Get MAC fy i ES i 4 i f i m E Manually Enter MAC IP Address Of Firmware Upgrade 132 168 x E J Password Enter firmware file zip eb Ic Documents and S ettings nicholas D esk Send 1 page per package Click update 6 When complete the message upgrade complete will be displayed Updated until firmware 413 11 SP2 SP8 SP8 X20 Manual 7 Problems updating firmware that is very old to the latest release You may experience a problem when trying to update your sensorProbe2 or sensorProbe to the latest firmware if the firmware on your base unit has not been updated for a very long period of time If you try to update your unit and receive this error below in the IPSet utility then you will need to update your unit in one or two steps depending on how old the firmware version is you are running on the unit Please download either of these older versions of firmware depending on if you have a sensorProbe2 or sensorProbe8 unit then update the unit with each and then to the latest version that is on our web site Download link here to SP2_371 rar Download link here to SP2_398 rar Download link here to SP8_371 rar Download link here to SP8_398 rar H IPSet Yersion 5 6 3 June 10 2010 Enter password an
32. rvals secs and another one called Maximum Times to Resend which will also limit the alerts being sent Question am having trouble connecting the sensorProbe to my SMTP email server what could be the problem Answer Here is some things to check when having trouble with SMTP server connections and saving your settings Try changing your SMTP server from the name to the IP address of the server The SMTP server is entered is wrong The send mail option is not enabled in the Mail settings page The timeout period entered is too low The gateway IP is not entered in the network page The mail from address is not set The mail server is not responding The mail from address is not validated in the mail server The mail server settings prohibit it from accepting connections form the device IP The mail server is an SSL type which is not supported by the sensorProbe units Question am using Microsoft Exchange Server but the Exchange server fails to receive the email alerts from my sensorProbe unit does my sensorProbe support MS Exchange Server Answer Yes the units do support MS Exchange Server However the sensorProbe s only support basic authentication MS Exchange by default when a connecter is set up uses TLS then basic You have to uncheck this option Question Is there a way to download my sensor data or push this out in real time to my PC Updated until firmware 413 32 Answer Yes you have several
33. s MAC ID You can also use the remote syslog feature to collect and log these reports from the units or you could use the securityServer software to log and collect the syslog reports as well contact AKCP Sales or the Support Team for the latest version of the securityServer software The remote system log feature is used to push out the sys log in real time to a remote server or PC then this information can be imported into a data base or other program Here is more information on the remote syslog feature We recommend using the Kiwi Syslog application for the Remote Syslog feature Can you please try using this and see if you get the same issue You can download this program from this link Updated until firmware 413 33 htto www kiwisyslog com kiwi syslog daemon download You can install and open the Kiwi Syslog program and set the UDP in the Input settings like in the screen shot here continued on next page 50 Kiwi Syslog Service Manager ersion 8 3 15 File Edit View Manage Help 2 Am A B Display 00 Defaut 7 09 03 2008 09 41 04 Local0 Critical 10 1 1 71 4 20m Port 3 is 4 0 mAmp status is LOW CRITICAL 09 03 2008 09 40 59 Local0 Warning 10 1 1 71 Humidity Port 2 is 37 Z status is LOW WARNING 09 03 2008 09 40 57 LocalO Critical 10 1 1 71 4 20mA Port 3 is 20 0 mAmp status is HIGH CRITICAL 09 03 2008 09 40 56 Local0 Warningn 1911 71 4 fimA Port 3 is 7 7 m mn status is NW WARNING 09 03 2008 0
34. sions try placing the unit in the trusted sites list Try clearing the cache and refreshing your browser with the ctrl F5 key Are you using HTTPS The sensorProbes nor IPSet do not support HTTPS This only available on the securityProbe units Updated until firmware 413 31 AKT 4 SP2 SP8 SP8 X20 Manual Question have assigned the gateway IP and when I click Save it reverts back to the default IP continued on next page Answer This happens when the device is not able to find the IP entered When the IP is entered the device searches for the IP and will accept it if it is found or else it will revert back to the default IP Question have an alert condition from one of my sensors attached to my sensorProbe unit in that the base unit SP8 started to send e mail alerts Before was able to fix the problem my SMTP server was clogged with several hundreds of messages waiting in the outbound queue to be sent Is there a way to add a parameter to the base units web interface that defines the interval between successive e mail alerts in order to limit the rate at which these alerts are being sent and keep the SMTP server operational Answer Yes we have the Minimum time between each Trap Email feature in the Sensor Settings gt Sensor Status Filters button This feature can limit the traps and e mails that the unit will send A similar parameter also exists on the sensorProbe s web interface called Resend Inte
35. sword 3 From the summary page click on the System tab continued on next page Updated until firmware 413 24 SP2 SP8 SP8 X20 Manual a When you arrive at the settings page you will see the following screen A Sys Name Microsoft Internet Explorer E Fie Edit view Favorites Tools Help i P a Q sxx z x a A po Search Je Favorites 2 te 38 z LJ A 33 Address E http 10 1 1 178 system time 5 v Go Admin Log Off AKCP AKCP sensorProbe2 v 2 0 Location Sys Location Current System Time 2 10 07 01 25 51 Summary Sensors Mail Network System Help System Settings em Description sensSorProbe2 v2 0 SP2379 310807 System Name SysNane System settings systemLocation Sys Location System tab System Contact SysContact Data Collection Period o minutes Display Logo on Send EmailTrap on bootup Off v Delay Time for Email Trap on boot up jo sec Save Reset Password Settings Use Password Off v New User Password _ SSS Passwo rd Confirm New User Password S ett i n g S New Admin Password eee Confirm New Admin Password EL Save Reset S N M P SNMP Port Reset To Default SNMP Trap Port Reset To Default Syslog Clear Syslog Clear Remote Syslog off v Remote Syslog IP Address 192 168 0 1 Remote Syslog Port pa Save Reset ll 2003 AKCP Inc Ali rights reserved Syslog Bw Te E
36. t your browser to your routers IP address in this case 192 168 0 300 This will then allow you to log into your routers administration interface You can find how to go about doing this for your router on www portforward com For an example of how to do this for a commonly used router follow this link htto www portforward com english routers port_forwarding Linksys WRT54G HTTP htm You need to setup your routers HTTP forwarding to port 80 This will then mean when you access your router using the external IP address you will be forwarded to your units internal IP address d To test this open your web browser and go to your external IP address in our example 278 67 04 09 If your using a dynamic IP address its best to check it again before doing this as it may have changed since the start of this tutorial e To make this easier you could use a dynamic DNS Dynamic Name Server This means you no longer need to remember IP address s or use www whatsmyip com to find out your IP address You will instead register a domain name for example mysensorProbe2 homeip com This will then automatically point your routers external IP address e g 278 67 04 09 This will require you to register the domain name and open an account with a DNS server provider We recommend www dyndns com as they allow up to 5 free domain names to be registered f If you have set everything up correctly you will now be able to access your unit from anywhere in the w
37. to reboot the sensorProbe unit s web interface remotely Answer Yes you can reboot the unit s web interface remotely using this SNMP command and OID here snmpset m all v 1 c lt community gt lt IPaddress gt 1 3 6 1 4 1 38854 1 2 2 1 106 0 i 1 Question Is there any way to edit the content of the email alerts that are sent out from my sensorProbe unit Answer Yes we have have added a separate e mail notification function You can set this by using the following SNMP command snmpset m all v 1 c lt community gt lt ip address gt 1 3 6 1 4 1 3854 1 2 2 1 112 0 lt separate gt When lt community gt is admin password lt ip address gt is ip address of the unit lt separate gt is for the separate e mails or not if this value is 1 it will have the separate e mails if this value is 0 it will not have the separate e mails Question have forgotten the IP address that my sensorProbe is configured with Is there a way I can determine this IP Answer Updated until firmware 413 30 Yes you can unplug the power cord then plug it back in to cycle the power on the sensorProbe while you have the PSet utility software running on your PC When you open the PSet utility it will say Recycle power to sensorProbe as shown in this screen shot on page 29 continued on next page 4 1PSet Yer 5 5 8 0 Jun 8 2007 15 x i _______ Recycle power to sensorProbe m Mode MAC ddress
38. ty_probe_manu y Sys Name Microsoft W untitled Paint kA Cs 4 54 PM d After logging in you will be taken to the main summary page Sys Name Microsoft Internet Explorer fe fx File Edit View Favorites Tools Help 7 LA A H rel 3 Q sxx KA x a EA JO search She Favorites o as ss la Address http j 10 1 1 17 summary time 327 17 7bd666861 v Eco Links Admin Log Off AKCP AKCP sensorProbe 2 v 2 0 Location Sys Location Current System Time 28 9 07 06 06 02 Summary Sensors Mail Network Help Auto refresh sec o Start Online Status of Sensors Last Refresh 5 secs 1 D T 2 Sys Log 240 messages 28 09 07 06 05 49 Trap sent to 10 1 2 223 Humidity2 is now Sensor Error 28 09 07 06 05 49 Trap sent to 10 1 2 223 Humidity1 is now Sensor Error 28 09 07 06 05 49 Trap sent to 10 1 2 223 Temperature is now Sensor Error 28 09 07 06 04 49 Trap sent to 10 1 2 223 Humidity2 is now Sensor Error 28 09 07 06 04 49 Trap sent to 10 1 2 223 Humidity1 is now Sensor Error 28 09 07 06 04 49 Trap sent to 10 1 2 223 Temperature is now Sensor Error 28 09 07 06 03 49 Trap sent to 10 1 2 223 Humidity2 is now Sensor Error 28 09 07 06 03 49 Trap sent to 10 1 2 223 Humidity1 is now Sensor Error 28 09 07 06 03 49 Trap sent to 10 1 2 223 Temperature 1 is now Sensor Error 28 09 07 06 02 49 Trap sent to 10 1 2 223 Humidity2 is now Sensor Error lt Prev Oldest Newest Next gt eo or onwks wh ES o
39. w get an MS DOS command prompt which shows the ping results If this is unsuccessful you will receive a request timed out message Start Ge New security probe 3 jste Name Micr ta eturityprobe manua wi securky probe manu B box Microsoft Ou Having connection problems Please note The units default connection speed is 10MB w Half Duplex so if you are having trouble connecting to the unit then you do have the option to set the unit to full duplex mode by using the follows SNMP set command snmpset v1 c public 192 168 0 100 1 3 6 1 4 1 3854 1 2 2 1 72 0 s 1yyy To set back to halfduplex gt snmpset v1 c public 192 168 0 100 1 3 6 1 4 1 3854 1 2 2 1 72 0 s Oyyy where public is admin password Where 192 168 0 100 is the sensorProbe s IP address The duplex mode is shown on Network Settings page If you re still having trouble connecting to your sensorProbe or opening your units web interface please see the FAQ in section 7 at the end of the manual for more help Updated until firmware 413 9 3 Upgrading the firmware As we are constantly releasing new firmware with added capabilities it is recommended you upgrade to the latest firmware To do this you need to go to our website http www akcp com company firmwareupdate htm and log in using your MAC address This can be found on a sticker on the base of your unit 1 When you download your firmware it will come in a zip package Extract this t
40. y Link LED i ee eee 3 16 LED s indicating online status and network activity Online sensorProbe8 amp We sense Disaster And now you are in Control Intelligent Sensor Ports 2 Standard 10 Base T Ethernet RJ 45 us Raz Coemet OOS 3 7 5 DC Input Jack Updated until firmware 413 En 7 sensorProbe8 X20 INDF get wed wetted Myer ere gy ree 16 LED indicators 40 LED indicators 2 per dry contact 2 per sensor 20 2 wire dry contact inputs 8 Autosense ports standard 10 base T ethernet RjJ 45 Hote The RS232 port is for AKCP engineers debugging only 8 sensorProbe8 X20 20 Extra Dry Contact Inputs The 20 extra dry contact inputs on for example the sensorProbe or securityProbe X20 X60 can be configured as inputs only up to 5 Volts in normal operation In opto isolation mode they can input up to 30 Volts DC This will protect these inputs and the unit from high voltages and spikes Opto isolators provide complete electrical separation between the securityProbe and the dry contact The base units are therefore protected against possible large voltage spikes caused by lightning for example The figure below shows the JUMPERS on the dry contact board set up to provide opto isolators support Opto isolators provide complete electrical separation between the sensorProbe and the dry contact JUMPER SETTING NO COUPLING DEFAULT SUPPLY 5 207 CLOSE 2 4 CLOSE 1 CLOSE 3 r CLOSE 2 i a Co
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