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rf600 base station installation instructions

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1. NORDICID RF600 BASE STATION INSTALLATION INSTRUCTIONS Contents Introduction Occupational safety Preparatory procedures Scheduling the necessary people People involved in installations Review or Site Survey The information needed from cooperating parties The necessary connections Reserving a work area Possible installation options Connecting the base stations directly to workstations Connecting the base stations with the ESERV 10 converters Connecting the base stations with the help of workstations connected to the LAN Pre installation testing of equipment and cables Checking the base station channel Checking the channel of the handsets Settings for the Viola Systems ESERV 10 Pre installation test Logging serial numbers Equipment tools and supplies Installation procedures Cabling Network and corresponding connectors Testability and serviceability Naming and marking the base stations Basic testing of the radio system installation Malfunctions related to background systems Customer training Final documentation Appendices Special environments Example of a map drawing Other related documents O OON N 10 11 11 13 14 14 15 15 17 17 18 18 20 21 21 22 22 26 27 29 30 31 31 35 35 36 Default settings for the ESERV 10 FW program Contact information O2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 2 Nordic ID RF
2. 2 Nordic ID RF600 NORDICID Connecting the base stations with the ESERV 10 converters You should use RS 232 TCP IP converters if the system reception area is large there are many workstations or you do not want to utilise them in the installation and particularly if you want a remote control possibility for example from the shop chain IT department using a Telnet connection The prerequisite for using the converters is that the installation site has a LAN network The customer or systems integrator is the main responsible for the LAN network installations and functioning The RF600 base stations can be connected to the LAN network using a suitable converter Nordic ID Oy recommends and supports the ESERV 10 converter by Viola Systems The converters of other manufacturers may also be used if compatible The base station is connected to the ESERV 10 converter with a black 2 meter long connection cable supplied with the converter The cable connects the base station voltage source input voltage 7 5VDC to the converter so the converter does not require a separate voltage source Connect a network cable to the LAN connector of the converter Install the other end of the cable to a free or specified network connection point The port settings of any possible switches should be adjusted to position 10 Half for those ports to which the ESERV 10 converters are connected LAN Host computer N B Ethernet Ethernet RS232 R5232 as ou CHAT
3. a Site Survey and or Final System Test and or System Background Application Training for end users If these people cannot come to the installation site the installation work will be unfinished un checked or the schedule for the end of work will not be complied with Typically the following persons may need to be called to the installation site e representative of the final customer access rights keys safety e representative of the background application supplier passwords application testing e T manager of the final customer using workstations setting switches access to the electric switch gear cabinet IP address definition If review and installation are done at the same time the following personnel may also be needed e electrician installation of LAN and electrical plugs If the final customer has subcontracted the management and maintenance of the LAN network to a third party or the manager in question is elsewhere not on site contact information for this person is needed for any possible explanations over the phone Clearly several people may be needed and getting them all to the installation site requires scheduling The absence of even one person or manager or difficulties in getting a phone connection may in the worst case mean the installation remains unfinished The page below lists the vital people background parties and tasks related to the installation The list is meant for guidance only Each installa
4. ESERV 10 device signal lights 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 19 2 Nordic ID RF600 NORDICID standing on the floor Next clean the installation surfaces with suitable equipment and materials so that the Velcro strap attachment is as fast as possible A good choice is a special individually packed cleaning rag dampened with cleaning agent The surfaces must be dried if wet water cleaning agents Next install the equipment one device at a time and then attach the cables The extra cable lengths are bundled up at this stage at the latest and tied together neatly with cable ties the ends of which are cut off The cable between the base station and the ESERV 10 device is attached in a suitable way from a few spots to the fixing surface rail groove This prevents devices falling even if the Velcro tape fails The labels printed earlier are attached one on the base station one on the ESERV 10 and one in the near vicinity of the installation location The labels should be legible from a standing position Finally connect the voltage source to the mains voltage 230VAC and the weak current plug of the voltage source to the base station connector The green light in the base station should come on as well as the green light in the ESERV 10 device Finally connect the LAN network cable to the ESERV 10 device network connector at which point the green signal light should start bl
5. Generally drivers use the handset while the forklift is stationary so in practice the problem hardly ever occurs For forklift use recommend to the customer the use of a special handset stand to prevent the handsets from falling Picture The stand for the RF600 and terminal installed by forklift 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 33 2 Nordic ID RF600 NORDICID Example of a map drawing The map below is an example of how base stations should be marked in the blueprints of the installation site The markings should be clearly legible and capable of being copied If possible the map drawings should be requested in electrical format and the markings should be made with a suitable drawing program in addition to hard copies KMITITITITIIIKIIJITJIEN LIILIILIIIARIIIAIIlAA TUKI 1 TUKI 2 IP 123 123 123 123 IP 123 123 123 124 MAC 00 06 70 00 0E 21 MAC 00 06 70 00 0E 22 KOHDE Asennuskohde X PVM 13 12 2004 ASENT HS YRITYS Nordic ID Oy Other related documents RF600 system Base station installation instruction ESERV 10 Getting Started Handbook ESERV 10 User s Manual RF600 system Site Survey instruction 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 34 Nordic ID RF600 O NORDICID Default settings for the ESERV 10 FW program The following default settings are valid for
6. Nordic ID RF600 NORDICID Final documentation The aim of the final documentation is to gather together all the essential information on the installed system into one binder The final documentation is needed in connection with future installation changes troubleshooting of malfunctions in the system and to support help desk type functions The following information should be included in the final documentation e updated map of the installation site e list of the base station serial numbers e list of the handset serial numbers e setting values of the handsets e the password for the settings menu of the handsets e alist of IP addresses MAC addresses and the given base station specific names The base station installation locations serial numbers IP addresses and Viola Systems ESERV 10 device MAC address on the sticker on the outer side of the casing and the base station nickname STAT 1 STAT2 etc should be marked on the installation site map In addition you should draft a separate base station serial number list to which the corresponding information is added The serial numbers of the handsets should also be recorded In connection with this write down the FW version of the handsets instructions on checking the FW version are in the guide RF600 kasipaatteen k ytt opas If the setting values of the handsets are changed from the default values the changed values should be recorded as well as the password for the setting men
7. can be installed in several ways A simple method suitable in particular for small targets is to install the base stations directly in the workstations In more complex cases large reception area remote control needed the base stations are connected to the background system with special RS 232 TCP IP converters in turn connected to the existing LAN network Both methods involve certain considerations These are explained in more detail in the following sections Connecting the base stations directly to workstations The RF600 base station can be connected directly to a workstation that includes a free male 9 pin D connector equipped with a RS 232 connector The base station is connected to the workstation usually with the grey 5m long connection cable provided In addition the base station voltage source is connected to the base station If the connection distance is over 5 meters a separate extension cable is required It can also be connected with a special connector When using this method the largest connection distance allowed is about 30 50 meters The extension cable set includes a special connector that enables connecting the voltage source to the extension cable at the workstation In this case you don t have to wire up the 230V cables for example to the ceiling on the shop side N B The back room is usually not the optimal installation location for a base station The base station should generally be installed in a central place in
8. easiest by utilising the background system First log into the background system This is generally done by inputting the user name and password with the handset Next walk through the edges of the reception area and read the bar codes of products for example by using inventory or the product query application The reading should be done in difficult places with your back to the base station If the background system responds sufficiently fast and no messages are lost the installation is ready for the radio system part Malfunctions related to background systems Malfunctions related to background systems are not common but do occur For the fitter the problem is usually that there is no previous information on the background system For background systems usually the CommlDs must be defined for the handsets so they can be used in the system The serial numbers of the base stations do not need to be registered into the background system If the system uses Viola Systems ESERV 10 devices or corresponding converters made by another manufacturer you should usually register or define the IP address of each device in the background system as well as the application port number for the ESERV 10 device Correspondingly you should define the ESERV 10 devices in the background system IP address and the port number which the RF600 system should contact The switches in between should be set to position 10 Half There are differences between background system
9. in the guide Viola Systems ESERV 10 User Handbook Viola Systems ESERV 10 Getting Started Handbook and in the document HF600 system Viola Systems ESERV 10 Settings of the HyperTerminal program Default values are listed in the Appendix to this guide Viola Systems ESERV 10 default settings Pre installation test When base stations handsets and Viola ESERV 10 devices have been checked and the default settings changed as necessary a pre installation test should be carried out The purpose of the pre installation test is to make sure that all equipment to be installed is operational before doing any actual installation work The pre installation test can be carried out earlier by utilising the background application as soon as it is functional In this case the base station and the connected ESERV 10 are connected to a free suitable LAN network connector with a network cable When the ESERV 120 has connected to the network and the background application has recognised it the IP address of the ESERV 10 normally needs to be logged into the background system beforehand a log in window should appear in the handset display when any F key is pressed the CommlID of the handset generally needs to be logged into the background system beforehand If the supplier of the background system has provided a user name and password you can also test by using the application Another way to do the pre installation test is to utilise the RF600 test pro
10. the installation site The network may contain switches with settings that do not correspond to the settings required by the Viola Systems ESERV 10 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 20 2 Nordic ID RF600 NORDICID device 10 Half There have also been cases where the installation site contains ghost switches installed later that are unknown to the customer s IT maintenance staff In these cases troubleshooting is practically impossible unless the installation site includes both the final customer s IT manager and the IT maintenance representative Picture The functioning of the installation site switches needs to be clearly defined The installation cannot progress unless the customer s network manager or IT representative is present Testability and serviceability A few essential matters need to be taken into consideration to simplify maintenance Base stations and Viola Systems ESERV 10 devices should be installed in such a way that their signal lights are visible from a standing position They should be fitted so they can be removed easily and quickly The labels attached to the devices should be legible from a standing position The use of a Velcro type sticker tape for mounting the device casings is recommended but the installations should be secured This can be done by attaching jumper cables and network and power feed cables appropriately by tying them with ca
11. the reception area When necessary use an RS 232 extension cable or a separate RS 232 amplifier Picture The extension cable set for the RF600 base station Picture Standard connection cable for RF600 base includes a connector for extensions as well as a separate stations piece equipped with a voltage source connector This piece is installed on the workstation end of the cable 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 10 Picture The extension cable set for the RF600 base station includes a connector for extensions picture on the left as well as a separate piece equipped with a voltage source connector which is installed on the workstation end of the cable picture on the right Please note that a direct workstation connection usually requires the installation of a special PLClient application on the workstation The program is available free of charge on the Nordic ID Oy website The system supplier is mainly responsible for installing and testing the software The installation of programs onto workstations or the server usually requires access rights pp m N Picture Voltage source 7 5VDC for RF600 base station Picture The simplest possible RF600 system is based on connecting the base station directly to the workstation containing the application 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 11
12. with handsets On installation day all the required personnel should be available 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 24 Nordic ID RF600 NORDICID Picture The installation of the RF600 system has not been completed until connection and application tests have been carried out In the picture on the left the serial numbers of the hhandsets are logged into the background and application testing and training is being prepared In the picture on the right PING testing is being carried out on the Viola Systems ESERV 10 devices installed This test enables network traffic to be verified Basic testing of the radio system installation The functioning of the radio system can be tested either with the help of the background application or in such a way that the base stations are put into Site Survey mode one at a time in this case other base stations should be shut down The test should be carried out in such a way that the background system is utilised because this also provides information on the response time it may be necessary to change the waiting time and or send time setting value of handsets Generally the background system cannot be used unless you have obtained a suitable user name and password In addition the handset serial number CommID should be registered in the background program The Site Survey method involves much more work and is usually not possible within specifie
13. 0 OD ON 8003 03 application specific OFF ON RF600 System Base Station Installation Instruction v 1 0 December 2005 device specific 35 9 Nordic ID RF600 NORDICID 6 Terminal communication socket type TCP 7 Terminal default local TCP UDP port Automode 7001 8 Terminal default remote TCP UDP server port Automode application specific 9 Terminal default remote IP address Automode application specific A Terminal default remote host name Automode empty field B Use DNS for Autosocket client OFF D TCP connection hangtime secs 120 E Empty serial buffer on connection ON F TCP Keep alive option ON G Connect automatically in client mode ON application port on the server is 501 if this is the test application E mail settings 1 Incoming POP3 server 0 0 0 0 2 Outgoing MAIL server 0 0 0 0 3 My E mail address empty field 4 User name empty field 5 Password empty field 6 Mail check interval secs O never 0 7 Subject to outgoing mail Mail from ESERV 8 Max incoming E mail len 0 no limit 0 9 Send E mail sender addr amp subj to RS OFF A Default recipient E mail address empty field B Action to incoming E mail in AT mode INDICATION AT command settings applicable only when AT Terminal communication selected 1 Indicate ESERV start up ON Security settings System password config amp monitor installation site specific information 2 Passw
14. 0 devices are used If this was not done the installation cannot be carried out correctly In this case installation must be delayed until all the necessary procedures have been carried out Reserving a work area Next you must segregate a suitable area that you can lock preferably protected from bystanders for preparatory procedures Typically the representative of the final customer shop manager gives the fitter a so called back room which is separate from the shop or storage facilities The work area should include enough table space and a few 230VAC mains connections Picture The work area is typically located in the so called back room The picture on the left shows a typical situation A laptop equipped with Piccopla program and the necessary voltage sources are ready These are needed for example to change the base station channels and test the equipment before actual installation Tools assembly supplies and note taking equipment as well as a mobile phone are also needed The picture on the right shows an important work phase to be done before the installation checking the delivered supplies and equipment The devices and supplies delivered to the installation site should be checked in connection to type model and functioning before moving on to the actual installation work 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 9 Possible installation options The RF600 system
15. 600 NORDICID Nordic ID Oy reserves itself the right to change the information mentioned in this guide without prior notification and is not responsible for any damages possibly caused by the information presented in this guide All rights reserved The copying or translating to any language of the contents of this guide by any method is absolutely forbidden without the written permission from Nordic ID Oy 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 3 2 Nordic ID RF600 NORDICID Introduction This guide is related to the installation of RF600 system base stations and related equipment The work phases and methods mentioned in this guide are recommended procedures when installing RF600 systems The installation can be achieved using other models as well but Nordic ID Oy cannot accept liability for the functioning of these kind of installations Nordic ID Oy reserves the right to charge current updated hourly fees for the repair of erroneous installations or the time used in troubleshooting these installations Occupational safety For the proper execution of the work phases specified in this guide personnel working on the installation must o know and comply with current electrical safety regulations for the parts o have undertaken training to perform similar types of installations or have participated in a special training programme organised by Nordic ID Oy o comply w
16. DICID WARNING Do not leave small objects or tools anywhere in the reach of children Do not leave wires or tools anywhere that may be dangerous to bystanders tripping dropping etc N B All packaging materials trash and waste should be disposed of as appropriate Recyclable materials should be delivered to a recycling point wherever possible Picture The ladders in the picture on the left do not comply with safety regulations in the workplace anywhere in the world Minimise personal injury by using only suitable ladders and stands The ladder in the right side picture is a better choice compared to the ladder in the previous picture but still is not necessarily the best option With long ladders two people should be present one to secure the ladder and hand over or take tools and supplies the other on the ladder N B Whenever necessary prevent bystanders from entering a dangerous area by segregating the area and placing notices around it alerting personnel to the dangers Check ladders before use Before using a passenger hoist check who is liable for injury and damage and ask for a work instruction 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 5 2 Nordic ID RF600 NORDICID Preparatory procedures Scheduling the necessary people Several experts are usually needed during the installation particularly in installations that contain a pre installation review e g
17. Picture RF600 base stations can be connected to the server with RS 232 TCP IP converters The converters are connected to the LAN network Typically a PLServer application is installed on the server The functions of the PLServer application are also included sometimes inside the customer application 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 12 2 Nordic ID RF600 NORDICID Connecting the base stations with the help of workstations connected to the LAN network RF600 base stations can be connected to a background system by utilising the workstations connected to the LAN network In this case the serial traffic is converted to TCP IP traffic with the help of a separate PLClient application and the traffic is transferred to a server where the PLServer application relays the traffic forward to a background program The PLServer application is responsible for example for routing the background system answer messages to the base station closest to the handset Host computer ns Wo rkstatlon Picture RF600 base stations can be connected to the server by utilising the workstations the LAN network cards in the workstations and the LAN network In this case you typically install the PL Client application to each workstation and the PLServer application to the server Pre installation testing of equipment and cables The equipment to be installed at the installation site are eith
18. Viola Systems ESERV 10 FW version 1 0 Nordic ID NORDIC ID RF600 SYSTEM VIOLA ESERV 10 SETTINGS FIRMWARE N B The settings are related to version 1 0 0 Nordic ID Serial settings Network settings Transmit algorithm Terminal communication mode E mail settings AT commands settings Security Address book Default settings About system ws es O oe NS es O Ne SFUMYNOUSRWN S Save settings Q Quit without save E Save amp Exit H Help C Back Serial settings 1 Speed bps 19200 2 Data bits 8 3 Stop bits 1 4 Parity N 5 Flow control N 6 RS 485 Duplex FULL DPLX Network settings IP address Network mask Default gateway Type of service TOS Enable BOOTP Store parameters from BOOTP permanently Enable DHCP Store parameters from DHCP permanently Enable WEB server Enable TFTP server WEB page upload DNS address MAC Ethernet address x N S N S S S S a O UJ 2 49 9 9 g9 40M Transmit settings Transmit trigger algorithm Trigger delay msecs Trigger amount bytes Delimiter character hex mS pul ae Terminal communication mode settings Monitor connection Monitor TCP port Communication method RTS used to indicate connection Use UDP checksum for terminal data Se VS 2005 Nordic ID Oy depends on your network 255 255 255 0 usually this one depends on your network 0 OFF OFF OFF OFF OFF OFF 0 0 0 0 00 06 70 00 0E DB DELAY 2
19. ble ties to the mounting rails and light rails A proper installation enables any individual device base station ESERV 10 voltage source to be replaced easily and quickly without touching the other devices Naming and marking the base stations To simplify systems servicing maintenance and help desk type services each base station should be labelled with a clear name STAT 1 STAT 2 etc The markings should be made with a large enough DYMO 02005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 21 type sticker The stickers are attached to the base station ESERV 10 device and next to the base station for example in a light rail or other corresponding point that is clearly visible from a standing position The aim is that a person standing on the floor monitoring the signal lights of the devices can read the identification without a ladder and in cases of malfunctioning can telephone service personnel or the IT support for the base station identification The identifications should be written onto the installation map Installation examples Picture Installations should be carried out neatly and with care Often the base stations are located in customer facilities so untidy installations impact negatively on the customer image the professional skill of the fitter the quality of the system supplier and on the Nordic ID Oy products In the left hand picture at the top the arrow is point
20. cal channel settings Checking the channel of the handsets RF600 handsets supplied by Nordic ID are ready for use but since channel no 3 is used as the default channel in the majority of cases there will be a need to change the channels of all handsets connected to the system the available channels are 1 7 and the capacity of channel 7 is a little smaller than other channels Usually the channel is defined by the Line management of the final customer or systems integrator who is responsible for delivering the entire system The fitter should ascertain whether a corresponding RF600 system is in use next door to the installation site If there are other Piccolink RF600 users next door make sure that the system channels are not the same Greatest reliability is obtained by setting the channels of systems close to each other but skipping one out 1 3 5 or 2 4 6 The channel of the handsets can be changed by connecting the handset with the grey 5 meter long RS 232 cable provided to the free RS 232 connector in the PC The Piccopla program should be installed in the computer You can change the channel from the program menus The settings of the handsets can 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 14 2 Nordic ID RF600 NORDICID be changed via the settings menu in the terminal More instructions can be found in the guide RF600 k sip tteen k ytt opas and RF600 tukiasemien
21. d schedules If the background system does not respond the handset and base stations may have been set to function on different channels or the connection between the base station and the workstation or the Viola Systems ESERV 10 device may be broken cable malfunction or device malfunction It is also possible that the Viola oystems ESERV 10 device has the wrong settings and or its IP address and or port to be used by the application have not been registered in the background system Other possible faults are switch settings connection problems with the background system server and the absence of the handset CommlID from the definition file of the background system Troubleshooting generally requires cooperation between the personnel specified at the beginning of this guide If a malfunction is suspected in the Viola Systems ESERV 10 device the devices can be tested via the customers workstation or with the help of a laptop connected to the customer LAN network The ESERV 10 device responding to the PING command usually functions correctly so if the connection cable between the ESERV 10 and the RF600 base station is ok and if the base station radio terminal is functioning normally the fault is in the background system or in its settings 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 25 Nordic ID RF600 NORDICID Picture The final installation test of radio system reception can be carried out
22. ddresses Training 230 VAC change work LAN network change work Remote programming of the network switches Trains the representative of the final customer to using the background application RF600 System Base Station Installation Instruction v 1 0 December 2005 2 Nordic ID RF600 NORDICID Review or Site Survey Before installation work make sure that the site in question has undergone a review i e a Site Survey The review involves measurement of filed radio reception and in connection with the measurement the definition of installation locations The review produces a map into which the RSSI value Received Signal Strength Indicator value indicating reception is logged at regular intervals In addition ask the customer representative where on the site reception is required To guarantee the satisfaction of the final customer it is generally recommended to make sure that all back rooms cellars and bomb shelters have been taken into consideration in the review even if this task is not strictly part of an installation review In some cases the review is made right before the installation by the party doing the installation The review must always be performed according to a separate RF600 system Site Survey Instruction guide The Site ourvey makes the review simpler and quicker Additional information is contained in the guide mentioned above The information needed from cooperating parties The system is t
23. e serial numbers of the devices installed in the locations N et Picture Write down the serial numbers of the handsets install batteries in the handsets and if necessary change the settings according to the reguirements of the installation location The settings menu can be protected with a password Finally place the handsets in the charger so that you can check the charging function and charge the handsets fully for any possible training Equipment tools and supplies A typical installation requires the following supplies tools and devices Background information and guides At least the following background information and guides are needed in the installation e RF600 base station installation instruction this handbook e RHF600 handset user guide e the map describing the reception area drawn in connection with the review 02005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 17 2 Nordic ID RF600 NORDICID e the devices cables voltage sources and supplies ordered for the installation e contact information of the contact persons and responsible parties see section Scheduling the necessary people e passwords and access rights for testing the customer background system Tools In the installation you need at least the following tools e scissors e side cutting pliers e cleaning rags 3M VHB Surface Cleaner Sachets e aladder or a hoist a model complying with sa
24. ed specifically from a supplier not involved in the installation work Be sure to book the hoist in time Metallic shelves and other structures restrict coverage In addition warehouses containing for example liquid substances such as alcohol effectively suppress the 433MHz frequency The Site Survey should be carried out carefully when the warehouse is fully fitted and close to maximum storage capacity In the case of concrete rafters when base stations are installed in the ceiling they should be installed low enough and in such a way that the base station antenna is at least 30cm below the lower level of the rafter If handsets are used only at floor level installing the base stations on the walls may be a better solution than on the ceiling If the warehouse uses forklift trucks with protective cages and protective roof the signal of a base station located too high can be disrupted by the metallic protective grid causing disturbances When a base station is installed on the wall at a height of about 2 m there is a visual contact with the handset inside the forklift but if the base station is installed on the ceiling the metallic protective ceiling of the forklift between the handset and the base station causes a disturbance In the worst case radio traffic is prevented Notify the customer that when it comes to handsets installed in forklifts in certain cases when the forklift is moving with great speed disturbances may occur
25. ed supplies are needed in the installation e Notices and chains to rope off the dangerous areas In addition you may need e Site Survey tool for the review e 1 base station for testing and possible review e handset for testing and possible review Installation procedures The installation can be started when the pre installation test has been performed the base stations and ESERV 10 devices have been marked with stickers and the setting information has been changed if necessary The installation locations of the base stations are examined preferably in a specific order from the cellar to the top floor or the other way around one floor at a time Identification codes STAT 1 STAT 2 etc are used in sequence At the installation location itself first examine how the devices should be installed and estimate the free lengths of the necessary cables The extra cable lengths are tied up in a suitably tight bundle and then locked with cable ties and the extra tails are cut off the ties Then cut suitably long pieces of the Velcro band and attach them to the base station and the ESERV 10 device in the appropriate places in such a way that the devices can be installed on the intended installation surface rail groove grid etc The lengths of the Velcro straps should be maximised and two Velcro pieces should be used side by side in the case of the ESERV 10 The aim is to prepare a situation in which you can see the base station and
26. er brought by the fitter or have been delivered to the installation site beforehand You should open the delivery packages and make sure that the necessary equipment and their supplies are ready to be installed In addition it is recommended to turn on the power for all the equipment and to check all connection cables individually before installation Similarly connect the Viola Systems ESERV 10 devices individually to a free network connection and check the settings at least for the IP address by utilising the workstation of the final customer and the PING command This saves time and effort by preventing the installation of malfunctioning equipment which then has to be replaced If the handsets have been delivered to the installation site unpack them and fit the batteries The serial numbers of the handsets should be recorded in the final documentation When necessary the channel of 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 13 2 Nordic ID RF600 NORDICID the handsets must be changed as well as the number of send times and the waiting time per send time Unless otherwise specified by the background application expert use the default values until you can test the installation At this point you can define new default values together with the background system expert and these values can finally be programmed for each handset The settings are protected by activating the password p
27. er room door is open Another option is to move the things out of the freezer room for a while Even in small gas stations you should not settle for a base station installed next to the workstation in the backroom Creating sufficient coverage for the entire shop space and the gas station building almost always requires the base station to be in a central location in the shop also providing visual contact from the base station to the glass doors of the coolers In this case you generally need an RS 232 type extension cable direct RS 232 cable 9 pin D connectors female at one end male at the other In tests the connection of the RS 232 may be via a cable of dozens of meters where a desktop is used If the base station is a laptop the connection length is essentially smaller due to differences in the computer RS 232 connection driver circuit Picture In front of the gas station often there are products outside the customer wants to inventory without having to carry the products separately into the shop Coverage should extend a little outside the shop at least in the front of the building In the shop space the base station should be placed in such a way that there is visual connection from the base station to the cooler glass doors This ensures that there is coverage for the rear parts of coolers 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 31 Picture Behind or at t
28. fety regulations in the workplace Fixing and marking supplies At least the following fixing and marking supplies are needed in the installation e cable ties different sizes back and white e Velcro type sticker tape 3M Scotchmate SJ 352 D e installation stands for the base stations e DYMO type marking device for labelling the base stations and installation locations or stickers printed beforehand Testing and programming equipment At least the following testing and programming equipment are needed in the installation e laptop with the Piccopla program installed and with 1 RS 232 connector free or alternatively access to the final customer workstation and the right to use it the workstation should have the Piccopla program or it should be possible to install the program e Piccopla program in a USB memory stick or on a CD ROM e charged AA size batteries 2 pcs NIMH 1600 mAh or 2 pcs of AA size 1 5V batteries e 1 base station connection cable bm long gray RS 232 cable 1 Viola Ethernet cable 2m black RS 232 RJ45 cable 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 18 2 Nordic ID RF600 NORDICID e voltage source for programming the base stations 7 5VDC e 1 voltage source with Viola Systems ESERV 10 connector 7 5VDC e RS 232 null modem cable e jlcross connection cable LAN e 1 network cable LAN Supplies related to safety At least the following safety relat
29. gram or RF600 demo programs installed on a PC test laptop Each base station is connected to the voltage source and to the PC with the RS 232 cable after which you the functioning of all the equipment can be verified with the help of the handset and the test program The handsets base stations and voltage sources are gone through one by one At the same time base stations can be labelled if this has not yet been done Viola Systems ESERV 10 devices are tested in the following way First connect a 2 meter Viola Ethernet cable between the ESERV 10 device and the base station Then connect a voltage source 7 5VDC to the 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 16 2 Nordic ID RF600 NORDICID base station A green LED should come on in the base station and in the ESERV 10 If possible the ESERV 10 should be connected to the LAN network of the installation site after which a PING test can be carried out by using a programmed IP address which requires the use of a network host or a background system or the presence of Line management personnel N B In normal use ESERV 10 device DIP switches should be in the OFF position lowest position Logging serial numbers At the same time write down the serial numbers of the base stations and corresponding devices that have serial numbers As the installation progresses clearly mark the installation locations on the map as well as th
30. he side of gas stations there is generally a door to the oil room The room is fire protected so field coverage in this space should be checked carefully This gas station has a cellar but the customer forgot about it at the review Products in the cellar need to be inventoried so coverage should include the cellar Picture Typical incorrect installation The base station is attached to the wall in addition to which on the other side in the near vicinity there is a metal surfaced one way mirror and the shop space on the other side of the mirror The shop space includes a metal background shelf construction installed later Coverage in the shop is poor with this type of installation The base station should generally be installed in the shop space in a central location and to the ceiling If the shop contains a LAN network Viola Systems ESERV 10 devices can be used If more than one base station is clearly needed in the shop there must be a corresponding amount of workstations or an ESERV 10 based solution must be used 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 32 Nordic ID RF600 NORDICID Warehouses Warehouses usually have a very high ceiling and the rafters are also fairly deep Several meters below the ceiling itself Ladders cannot be used so a hoist is required Hoisting with forklifts is generally not allowed by safety regulations The equipment is almost always order
31. ing to a label attached to the base station The sticker tape Velcro type is cut in such a way that the sticking surface is as large as possible Near the ceiling the mounting rails are very dusty and the mounting point should be cleaned with a dampened rag or by using a suitable cleaning agent spray bottle and rag The mounting point should be dried before fitting the device Devices are preventing from falling even if the sticker tapes fails by joining the cables together and securing them to the rail with cable ties This also allows parts to be replaced quickly and easily 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 22 2 Nordic ID RF600 NORDICID The arrow at the upper right points to the label attached to the mounting rail On the lower left the arrow points to a properly secured LAN network cable originally too long and therefore bundled up and secured with a cable tie The extra ends of the cable ties have been cut off On the lower right the arrow points to a base station installed in storage where roller cages are handled The installation height of the base station must be checked and the base station should not be hit by the roller cage The ceiling has been partly lowered in the installation site but the base station should still be installed as low as possible due to reception Viola Ethernet 2m connection cable Voltage source 7 5VDC Voltage source cable Netw
32. inking slowly in step After this the signal light will start to blink irregularly and quite fast This means that the ESERV 10 device has been fitted to the network N B Make sure the appropriate switches have been turned to position 10 Half The installation is completed one base station at a time Mark the base station serial number ESERV 10 MAC address and their joint identification STAT 1 or corresponding on the blueprint Collect all extra packaging materials and trash and dispose of them appropriately at the waste collection point or for recycling Now test the connection between the background application and the RF600 system This is done by the final customer IT support personnel and or Line management representative and or the representative of the background application The fitter should be available until the functioning of the installation has been verified Finally prepare the documentation and remove the tools and supplies from customer facilities Cabling The cabling of the LAN networks should be subcontracted to knowledgeable installation staff High class materials should be used The use of extension cables and all kinds of riggings is not recommended and may cause the guarantee to become invalid before the period expires If necessary contact Nordic ID Oy technical support for further information about extension cables Network and corresponding connectors The most common problems relate to the LAN network of
33. ith current safety regulations in the workplace for the application The installation may involve procedures that endanger the health of the person or persons carrying out the installation work or of others not directly involved in the work Typically personnel work on ladders or stands with the risk of falling or of items tools dropping This may cause injury and or damage Installation personnel and the supervisor in charge of the installation and or the installation company must be covered by statutory insurance and any other insurance against risks as deemed necessary If the person in charge of the installation work considers that procedures requiring a hot work card need to be carried out the supervisor should make sure that the personnel carrying out the work have valid hot work cards Nordic ID Oy shall not be liable for any direct or indirect damages arising from carrying out the procedures in these installation instructions WARNING Current industrial safety regulations must be complied with at all times Only approved equipment must be used Check the condition of the work equipment such as ladders and the like before starting installation work Do notcarry out dangerous work alone in an isolated area Notify the customer representative of where you are working and make sure that help is available if you need it 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 4 2 Nordic ID RF600 NOR
34. its defective network cables incorrect settings in the units or network switches or routers or inadequate initialisation information in the application on the server handset CommID has not been registered the IP address or port of the ESERV 10 has not been defined etc Troubleshooting can take a lot of time and generally requires close cooperation between several parties Picture RF600 base station LEDs 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 27 2 Nordic ID RF600 NORDICID Customer training Customer training is an important part of systems implementation Usually the system installer is not responsible for training the final customer but training is often scheduled to start immediately after the installation has been completed which adds pressure to performing the installation successfully within the specified schedule Therefore pre planning sufficient backup equipment and device specific training are all essential factors for a successful outcome Picture The training of the final customer is usually scheduled to take place right after the installation Therefore it is important to comply with the original installation schedule A responsible fitter stays on site at least at the beginning of the training period to solve any possible problems and answer questions 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 28 2
35. ja k sip tteiden asetuksien muuttaminen Piccopla ohjelman avulla N B The base stations and handsets to be connected to the system should have identical channel settings 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 15 2 Nordic ID RF600 NORDICID Settings for the Viola Systems ESERV 10 Nordic ID and Viola Systems have translated a special FW program version 2 1 6 NORDIC ID containing the correct setting values for the use of the RF600 system The default settings of the background system may need to be changed A typical example is the need to change the setting value defining the traffic method from a TCP to a UDP value In connection with the installation it is usually necessary to define at least an IP address mask and gateway and the application IP address and port where the ESERV 10 contacts Customer IT support personnel should provide the necessary information together with the Line management and or background application supplier representative The ESERv 10 device is programmed by connecting the so called null modem cable device directly to the RS 232 port of the PC HyperTerminal method by connecting the so called cross connection cable device directly to the network card connector of the PC Telnet method or by connecting the device with a normal network cable to the LAN network plug at the installation site Telnet method Additional instructions can be found
36. ord change by using network ON Configuration using Telnet TCP port 8001 ON Viola configurator UDP port 8001 ON Permitted IP network for Terminal connections 0 0 0 0 Netmask for permitted Terminal connections 0 0 0 0 Permitted domain for incoming E mail 2S ey System info Manufacturer Viola Systems Ltd Product name ESERV 10 Serial number 21000200126 device specific information HW version depends on the version SW version depends on the version 2 System password by default is pass 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 36 9 Nordic ID RF600 NORDICID Contact information Add here the contact information of the cooperating parties Nordic ID Oy Myllyojankatu 2 A FIN 24100 SALO FINLAND Telephone 358 0 2 727 7700 Fax 358 0 2 727 7720 E mail Technical Support Telephone 358 0 2 727 7736 Fax 358 0 2 727 7720 E mail 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 37
37. ork cable DIP switches and LEDs point downwards to the floor C EN Base station antenna should be placed below the lower level of the mounting rail Base station LEDs readable when standing on the floor Picture Details of the installation 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 23 S DS NN Il Installation location conditions affect the assembly method The picture on the left shows a typical ceiling grid The base station should be placed hanging from the connection wire in such a way that the base station antenna tip is about 25 30cm below the grid level Particularly in relation to metallic grids the distance should be sufficient to avoid interference In the picture the Viola Systems ESERV 10 has been mounted with a cable tie Better is sticky tape such as Velcro The picture on the right shows how the sticky tape has been attached to the lowest part of the base station so the base station can hang as far as possible from the bottom edge of the rail Picture The wall installation support enables installations on wall surfaces Final testing of the installation The extensive final installation testing of the RF600 system includes connection tests for the radio terminal devices network tests of any Viola Systems ESERV 10 devices with the PING command and testing between the background system and the RF600 system the background is tested
38. re tools may drop from a height Often a special pass RFID key or similar is required for unescorted access to backrooms and the like Picture Department store environments are often confusing and something of a maze in their layouts Department store cellars usually include large bomb shelters used as storage facilities The Site Survey can be carried out with the door open which is usually enough to ensure that reception also covers the inside of the bomb shelter In this case the Site Survey results documentation should specify that reception measurements were made WITH THE DOOR OPEN Usually installations have to be carried out during the opening hours of the department store The picture on the right shows ladders notices and segregating chains ready to ensure the safety of customers even though the installation work has yet to begin In department stores the ceilings are usually of the intermediate ceiling type grid or similar Sometimes the opening of the grid is so small that accessing the plugs LAN and 230VAC located in the space above it can be difficult The grids are usually dusty so before attaching any sticker surfaced materials or identification labels clean the installation surface with suitable methods 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 30 2 Nordic ID RF600 NORDICID Gas stations Nowadays gas stations resemble each other very much regardless of
39. rotecting the menu The password is defined by the background system expert or the representative of the final customer The password should be recorded for final documentation More information on changing the settings can be found in RF600 k sip tteen k ytt oppaassa Checking the base station channel RF600 base stations supplied by Nordic ID are ready for use but since channel no 3 is used as the default channel in most cases the channels of all base stations connected to the system should be changed the available channels are 1 7 and the capacity of channel 7 is a little smaller than other channels Usually the channel is defined by the Line management of the final customer or the systems integrator who is responsible for delivering the entire system The fitter should ascertain whether a corresponding RF600 system is in use next door to the installation site If there are other Piccolink RF600 users next door make sure that the systems channels are not the same Greatest reliability is obtained by setting the channels close to each other but skipping one out 1 3 5 or 2 4 6 The channel of base stations can be changed by connecting the base station with the grey 5 meter long RS 232 cable provided to the free RS 232 connector in the PC The Piccopla program should be installed in the computer You can change the channel from the program menus N B The base stations and handsets to be connected to the system should have identi
40. s so the default settings in the FW program of the ESERV 10 device should be checked and changed to correspond to the requirements of the background system This is usually a task for the systems integrator During installation contact information about the systems integrator should be on hand at all times 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 26 2 Nordic ID RF600 NORDICID Troubleshooting routing malfunctions If a background application related to the RF600 system is not utilising the PLServer application or if an old version of the program is being used the functioning of the system installed may be defective A fast way to check the routing function is to stand near the base station or under it in such a way that you can see the base station LEDs Now when you use the handset the background application should respond to the handset in question through the base station In this case the signal light on the base station red TX LED blinks a few times If necessary carefully unscrew the handset antenna by turning it counter clockwise and repeat the test If the red LED doesn t blink there is most likely something wrong in the background application routing or the network or other connection from the base station in question to the ESERV 10 converter or forward of the network through the switches to the server Faults can be caused by defective or badly connected cables damaged un
41. the oil company Normally the gas station has a shopping area and there is a line of coolers on the back wall The doors of the coolers are made of glass The walls and back door of the cooler space are thick and insulated creating massive barriers to radio signals and this should be taken into consideration when placing the base stations The backroom of the gas station includes a workstation to which you usually want to directly connect the base station In addition you usually want the handsets to function outside as well at least in connection with inventorying the different kinds of liquid products in front of the shop In the summertime there may be more products outside grill products summer furniture etc You should be particularly careful with the oil room Usually the oil room is located at the side of the building or behind it and has its own front door Since the space is fire protected the walls are naturally also thicker Usually the base station has to cover the functioning of the oil room Large gas stations these days also contain even a sizeable restaurant space where the cash desk sells tobacco products and magazines so the handset should also work on the restaurant side The kitchen of the restaurant includes several storage spaces some of which are cold spaces Usually it is difficult or impossible to provide coverage in freezer rooms One solution is to ask the customer to use a bar code system in such a way that the freez
42. tion is unique 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 6 Nordic ID RF600 gt NORDICID People involved in installations Installer of the RF600 system Shop manager Shop responsible IT support person Background expert application Electrician LAN network installer Telephone fitter Network manager Trainer one or more 2005 Nordic ID Oy Systems integrator Service and maintenance Line management Outsourcing service Technical manager for the final customer Nordic ID Oy Final customer Final customer Service and maintenance Line management Outsourcing service Systems integrator Line management Service and maintenance Representative of the final customer Outsourcing service Service and maintenance Local telephone company IT support from the final customer Service and maintenance Outsourcing service Systems integrator Line management The physical installation of the base stations at specified locations and testing the radio system whenever wherever possible Access rights Providing a work space Safety Work equipment ladder and hoist Use of workstation licenses any programme installations required Setting of power switches Registering the handset onto the background program IP address definition of Viola Systems ESERV 10 equipment and registering onto the background program PING testing the ESERV 10 IP a
43. u if used Wherever possible you should keep copies of the final documentation One copy should be held by the representative of the final customer on the installation site one copy delivered to the systems integrator and or background system representative and one copy if possible delivered to Nordic ID Oy Technical Support One copy should be held by the installer he final documentation should specify the installer and installing company names and contact information 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 29 Nordic ID RF600 NORDICID Appendices Special environments Even though installations are always unique there are some similarities Department store environments are often similar and so are gas station environments Department stores Department stores are challenging installation environments mainly because of the separate back rooms storage facilities and the cellar facilities generally used as goods in facilities In most cases the installation height requires the use of ladders Problems are caused by the LAN plug placement switch cabinets switch settings and the fact that usually installation can be carried out only during opening hours in which case customer safety needs to be taken into consideration The installation area should be segregated and notices placed around it Customers and particularly small children should not be allowed to enter an area whe
44. ypically supplied by a systems integrator who at the same time may be the re seller of the equipment In certain cases the delivery involves a device manufacturer or several manufacturers Nordic ID Oy Viola Systems Oy re seller systems integrator or company providing the background application as well as the customer s Line management Typically at least the following information should be requested beforehand from the parties mentioned above General information e Copies of the blueprints of the installation site e Instructions for the installation targets for base stations measured or otherwise verified Information relating to RF600 handsets and chargers The channel to be used The setting value for re send times The setting value for the waiting time The password for the settings menu The locations where the chargers should be placed If Viola Systems Oy ESERV 10 converters are used e P addresses e Mask e Gateway 2005 Nordic ID Oy RF600 System Base Station Installation Instruction v 1 0 December 2005 8 Nordic ID RF600 NORDICID Other issues to clarify e At the installation site make sure that all rooms and storage spaces to be included in reception areas have been reviewed The necessary connections If the review was performed appropriately the intended base station installation points were fitted with the necessary connections free electrical plug 230VAC and a free LAN plug if Viola Systems ESERV 1

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