FirstClass Client for Windows User Reference Card
Contents
1. revised it and passed it back up to Gillian Le me invite her into the hat and see if she s finished looking it over illian Royce has joined the chat illian Royce Yvhat s up Invite Button Attachments and FirstClass allows you to transfer or share files with other users using the attach ment feature When you compose a message you can attach any file stored in your computer to the message You then send the message as usual When you F l Tr f read a message with attachments you can transfer any of the attachments to 1 e ans er your computer A powerful feature of FirstClass is that attachments work well with both private mail and conferences This means that you can easily distrib ute files to large numbers of users New Yeritec Online Settings ia Monday August 08 1994 12 01 06 PM ey i Form Downloading From Deborah Braun Subject New Veritec Online Settings If a message has any files attached the attachments are listed in the enve To Customer Support lope after the To and Cc lists Attachments VOL ZIP 144K a Se RRR Ae To transfer or download an attachment from the FirstClass server to your i f computer select the attachment and then choose Save Attachment from the re Ham ER File menu or just double click on it This brings up a dialog box that allows you select where on your computer you want the file saved C aa rA isni Once you have selected the location click on the OK button2. FirstClass a aes al rhe oe es ae na i oe a SAU a ey a I ae SESE ose ae uni SoftArc Inc Global Area Communications onne ctin id FirstClass is an easy to use communication system for Windows With FirstClass you can send and receive electronic mail share files use electronic conferencing to exchange ideas and participate in on line chats Because FirstClass uses the familiar Windows graphical to FirstcCl aS S user interface you will find it fast intuitive and easy to learn FirstClass consists of two parts the client you and a server To use FirstClass you will need both a Settings Document for the system that you want to connect to and the First Class Client application You will also need to connect to the server using either a modem or a network Before you can actually use FirstClass you will need to log in or connect to the server Starting FirstClass Splash Screen To start FirstClass open the settings docu mnm This contains information about ment for the system you want to connect to vEeRmEcFe o by double clicking on the icon You can oe CSS ei E also click once on its icon to select it and a oes i then choose Open from the File menu A typical settings document looks like this the system that you are connect ing to User ID and Password i ii eee oer eee You must have a User ID and H l a 1a password to conn
3. Help to our special conferences 8 P3 ence menu This puts a copy of the confer RE ence icon on your desktop for easy access Bap a Help Folder It also displays an unread flag when there The help folder contains helpful instruc are unread items Customer Support Useful Software tions for using your FirstClass system The File List Window Fill Bar The fill bar indicates that titles are still being added to the list When the bar reaches the right edge of the window and disap pears the list is complete Window Type The file list can be a confer ence a mailbox or a folder E Conference Folders amp Conferences The upper pane of any file list window can contain additional Jurie S4 folders and conferences Message Icon H F Harald Lass Robert Mg vertec UK The standard message icon A message received via a gate way has an icon like this EJ Ea Attachment Icon Number of Files The total number of files in this list The number of files displayed may be less if you ve checked the Display Unread Only preference lan MacLean Deborah Braun EJ Donna Leslie The file list window appears when you open either a conference a folder or your mail box Generally the files are shown with one line of information per item To open an item in a file list either double click on it or select it and choose Open from the File menu A message that you ha
4. The system transfers the file from the FirstClass server to your computer Note The time required for the transfer varies depending on the size of the file and the speed of your connection O Read Only Save File as Type Drives C ms 003_D E File Transfer Progress la Downloading file YOL ZIP File Size 147372 Transferred 69136 As the system transfers the file the File Transfer Progress window appears You can continue to use all of the features of FirstClass even while a file trans fer is in progress To cancel a transfer close the progress window If you cancel a file transfer before it is finished you can restart the transfer by downloading to the same location on your computer When prompted Replace existing file click on the Yes button Only the remaining data will be transferred 46 Complete 100 If the attachment is a picture or a text file you can view itonline by select ing it holding down the Control key and choosing Save Attachment from the File menu or just holding down the Control key and double clicking on it The attachment appears in a new window To save a text attachment choose Save as Text from the File menu File Name Directories et cette Uploading cv To send a file to another user or a conference compose a new message as july doc SatTBDS usual To add an attachment to the unsent message choose Attach File fr
5. Bar The split bar divides the window into two panes The upper pane contains folders and conferences the lower pane contains mes sages and files To move the split bar place the mouse over the bar and drag after the cursor changes to a cross like this Scroll Bar The scroll bar functions like a typical Windows scroll bar You can click in the grey area to move up or down by one screen Date View The lower pane is an example of viewing by date To change the viewing style use the View menu You will find that you spend most of your time in FirstClass working with file lists either your mailbox a conference or an external folder There are several operations that you can perform on a file list in addition to just opening the items in the list These include Next amp Previous Unread Ere When you log on to FirstClass you generally want to read your unread messages right away You can quickly open unread items by choosing Open Unread from the Conference menu or by using the palette If there are no more items with unread flags the system notifies you with a beep KEA All replies within FirstClass become part of a thread which starts with the first message The thread allows you to track all responses to the first message When you have either opened or selected a message choosing Next in Thread from the Conference menu opens the next message in the thread You can also use the palette to move through
6. icon choose Get Info from the File menu and double click on the icon in the info window From name of the sender and cannot be changed Subject Enter the subject of the message here If the message is a reply to another message the subject is entered for you automatically and prefaced by Re Re Graphics Animator 1 0 for exam ple You can change this subject Special forms Messages may be written on forms containing special fields or cus tomized graphics Your system comes with several useful forms including one for taking telephone messages and another for sending The From name is always set to the L__ From When you open any message in a file list the message appears in a Message Window A message window also appears when you create a new message After you have opened a new message you can perform any action available from the file list or use the standard Windows editing commands You can also use the threading feature to step through all messages in the thread If you resize the window subsequent messages appear in the resized window as you use the threading command Title This is the subject of the message Date This is the date that the message was sent If a message is unsent this line will read Unsent zi o SSI SS Graphics Animator 1 0 Monday August 08 1994 3 06 04 PM Fort lan MacLean Subject Graphics Animator 1 0 To Customer Support Picture Pr
7. the messages in a thread Threading also works within your mailbox Next amp Previous in Thread Folders amp Dragging Within your mailbox you can create folders to file your messages Choose New Folder from the Conference menu To rename the folder or give it a custom icon select it and choose Get Info from the File menu You can now drag messages into the folder You can delete messages in your mailbox as well as any conference items that you have sent Select the message and choose Delete from the File menu You can select multiple items for deletion by shift clicking Note If Delete is grayed out in the menu then you cannot delete the selected item By choosing History from the Message menu you can display the history of a message This is a record of everything that has happened to the message including when the message was composed when it was sent and who has read it If the message has any attachments the history also indicates who has downloaded them Make Alias If there is a particular conference you are interested in you can place an alias of it on your desktop Select the conference s icon and choose Make Alias from the Conference menu You can then reposition the alias on your desktop for maximum convenience The Message Window Message Icon The standard message icon If the message has been sent via a gateway it has a gateway mes sage icon that looks like this To use another
8. Family Gillian Royce To Joan Smith Cc Roy Schulze Gillian Royee in a To Cc or From list in a directory window in a chat or in a histo ry window displays the r sum for that user Each user and every conference has its own r sum To edit your own r sum chose R sum from the Edit menu The changes you make are saved when you close the r sum window The top portion of the r sum form contains a field into which you can paste a picture of any size and a title field into which you can enter your name The bottom portion of the form is edited like a standard message Palette and FirstClass has a floating palette that provides one step access to common functions To display the palette choose Palette from the Window menu There is also a floating session status window that appears when you S e S S 1 O n S t atu S choose Session Status from the Window menu New Message 2 Send System Name The name of the FirstClass system that you are connected to N Reply Forward Attach File tO S Display History Session status Connected Time Ces Conmectedto Veritec Boston Find Find Next The duration of the current session H Connected 00 50 00 ee Remaining 00 08 07 Directory m Delete Time Remaining Previous Unread i Next Unread The time you have remaining from your Previous In Thread sss 42 Next In Thread daily time limit Wa
9. ced in your mailbox See the Addressing section for more information on addressing and sending messages Replying to a message creates a new message with the To Cc and Subject lists filled in Click in the lower pane and compose your message When you reply to a message that was sent to you the reply is automatically addressed to the person who sent it and to all the other recipients listed on the envelope Forward Ej Forwarding a message creates a copy of the message including any attachments You can address and edit the message and add additional attachments The mes sage history displays a record of who has forwarded the message Roy W Allen cE E Leslie 5K Re Probleme wih Cox 1K More Suggestions Size Size of the message in kilobytes includ ing any attachments Subject The subject of the mes sage This appears blank in an external folder Title The title of the file list window is the name of the conference or folder The name is also placed in the View menu Date amp Time The time and date that the message was delivered Maximize amp Maximize Clicking on the maximize button at the right expands the window to show all of the items or as many as will fit on the screen Clicking on the minimize button on the left shrinks the window back to its original size Icon View This is an example of viewing by icon To change to a sorted list use the Window menu Split
10. d Figure 2 so that t they are a little more readable Please get back to be before Friday with your E comments If a file is only partially uploaded it will have a partial transfer icon FA Tanya To continue from the point the transfer stopped restart the transfer When prompted Replace existing file click on the Yes button Only the remaining data will be transferred This document copyright 1996 SoftArc Inc 100 Allstate Parkway Markham Ontario Canada L3R 6H3 Phone 905 415 7000 Fax 905 415 7151 SoftArc Online 905 415 7070 This document can be reproduced in part or in whole by any registered owner of the FirstClass product from SoftArc providing this copyright mark is left intact A complete user manual is also available FirstClass and the FirstClass Logo are registered trademarks of SoftArc Inc Windows is a registered trademark of Microsoft Corpo ration Other products mentioned in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged
11. ect to a First Vee i io Class system Contact your E Administrator for details On i some systems you can also auto register and set up your own User ID If you get tired of entering your User ID every time you log Vertec Online The FirstClass client application looks like this a Service VERITEC FC ISS a a CE iti i ne i a B i Waiting for connection on you can save it in the settings ce oa g 41D71 905 415 7070 file by pressing the Setup button tcl Cancel Starting FirstClass displays the Login Form for the system you ve chosen A typical Login Form is seen on the right Setup Button Press this button to change your settings These settings include information on how to connect to the server and can include your User ID and Password Once you ve established the correct set tings you need there should be irs F Progress Display Login button a ioe in If As the connection is established the To begin the login process ee E a f you need help with these settings progress is displayed in this area If you enter your User ID and your contact vour Ad mmastator have any problems logging in contact password and click on the 4 l your Administrator Login button h e D e skto p Once you have connected to the server your FirstClass desktop appears on the screen In the exam ple below the desktop has been customized with a background graphic This is the starting poin
12. eview Jeena This new software package which is completely compatible with our MOM 3D Graphics package can be used to animate your graphics presentations t has many features including 7 7 Graphics Animator 1 0 Styled Text e ex Postmark After you send a message the system places a postmark in the upper right hand corner Envelope This is the envelope of the message It contains addressing information the list of attachments the postmark and the date and time the message was sent If the message is a form the envelope contains the additional form information in this example a picture preview To view the entire picture double click on it Split Bar The split bar divides the message win dow into two panes the envelope and the message body Each pane can be scrolled with its own scroll bar Message Body To enter text in an unsent message click in this area and start typing Note You can t change text in the body of a sent message You can change the font style size and color of text in the body by selecting the text and using the Edit menu If you try requisitions To create a new mes sage with one of these forms choose New Form from the message menu Support for print to wideo Graphics Animator has a list price of 795 Addressing When you read a message message was sent When you create a new message you fill in the To and Cc fields with the t
13. files EF Search content of documents O Search Toto names word Check this box to search the Cancel Search Check this box to search all of body of all messages and the names in the To and Cc lists text files for the word for the word hat The Chat feature allows you to have real time conversations with multiple users To start a private chat choose Private Chat from the Service menu To enter a public chat double click on the chat s icon Input Box Enter your chat messages here To send the message press the Return key or press the Send button Private Chat just wanted to know if you have reviewed that status report yet Roy has to present it at the department meeting tomorrow Participants List B O ScrollLock E Sound A list of participants in chat Double daras aero i a ee click on a name for the user s r sum Gillian Royce Chat Transcript The chat text appears here as the par ticipants enter their messages You will also receive notification when people To invite other users into the chat enter and leave the chat Choose Save click on the Invite button Select the as Text from the File menu to save a names of the users you wish to invite copy of the transcript and press the Select button Sounds Check this box to hear sounds when new chat messages are delivered and when a user enters or leaves the chat W Allen Do you have a final copy of that report sent anya Koch
14. o display a message which was com posed in a font that you do not have DHL TER ISIE EG the message appears in the system font the To and Cc fields list the individuals and conferences to which the names of the people or conferences who are to receive the message Here is an example Click in the To field enter the name of the user or conference you want to send to and press the Return key You don t have to worry about capital letters and you don t even have to enter the whole name just enough to help in the search To joan smi Cc FirstClass searches its user direc tory for the closest match and places it back into the field To Joan Smith Ce ro To Joan Smith Cc Double clicking on a name R sum s My Resume Roy W Allen lam the assistant manager of Yertec s Customer Support Department On a good day you can probably reach me at ext 2413 but am far more likely to pay attention to a well written piece of e mail If the name matches more than one user a window containing all matching names appears Here the matches include all users and conferences which contain a name or a word beginning with the characters roy Highlight the name you want and press the Select button You can select multiple names by shift clicking The system places the selected name back into the envelope zi Directory Roy W Allen Roy Green Roy Hill Jean Pierre Roy The Royal
15. om june doc the File menu You will be prompted to select the file that you want to attach Select the file you want to attach and then click the OK button to may doc transfer or upload the file from your computer to the server The time oe required for the transfer will vary depending on the size of the file and the List Files of Type Drives iof EET Semos E A conan While the file is being transferred the File Transfer Progress window is dis played You can continue to use all of the features of FirstClass even while the file transfer is in progress When the transfer completes the attachment will be listed in the envelope of the message You can attach as many files Revised Report as you wish If you make a mistake you can delete an attachment by select Zz ing it and then pressing the Delete key Unsent Message From Tanya Ke h Subject Revised To Gillian R yce File Size 99584 Transferred 63336 File Transfer Progress 4 Uploading file INTERIM DOC D RR Carmniete If you are sending attachments that will be downloaded by users logged on with modems or if you are using a modem you should consider using a Ce compression utility Compressing files allow them to be sent faster thereby Attachments INTERIM DOC 98K reducing the duration of your phone calls They also use up less storage space on the server Here is the latest copy of the report have revised Figure 1 an
16. rning If you ex ee ceed your time limit you will have to Previous Message Next Message wait until after midnight to log on again S e arch The Search feature allows you to search the entire FirstClass system for occurrences of specified words To use the Search feature open the folder or conference that you want to search and then choose Search from the File menu A Search window appears Enter the word you wish to search for in the Search for box and check the appropriate option boxes Click on the Search button to start search ing every file in the current window A new window opens and displays a list of any matching items Double click on an item in this list to open it Selecting an item and choosing Get Info from the File menu displays exactly where the matching item was found You can use the the Next Message and Pre vious Message buttons on the palette to move through the hit list and the Find Next button to high light the next occurrence of the word within a message Check this box to search all Check this box to search the subjects and file names for 7 names of all attachments for Document Library the word the word P Search for Check this box to search all sais oe the folders and conferences Mf Search subject tile name O Search attachment names ll Check this box to search the in the current window as ll Ef Search sub conferences amp folders Search From name i names in the From list for the well as the
17. t for using FirstClass To open any item on the desktop double click on the appropriate icon To close the desktop either exit the FirstClass application or choose Disconnect from the Service menu Window Summary DeskTop Unread Flag The window summary displays the name OFiles 6 Folders An unread flag M appears beside your and type of the window as well as the l mailbox or a conference if there are any fs BA number of files and folders in the window items that you have not read Note You can turn the flag off by holding the Control key MailBox nina nt and clicking on the flag This removes the Your Mailbox iil ines g flag from every message in the conference Your mailbox contains all of the mail that Information on important i you have received and sent To open your developments here at Veritec d News mailbox or any other item in FirstClass News and throughout the industry News is a special conference used for gen double click on the icon i Sears ae eral announcements Access to support services Biia our public discussion areas ve Conferences and software archives oth Conferences Folder Conference Aliases ie The conferences folder contains all of the You can create aliases of conferences you Instructions for using the public access conferences set up by your are interested in by selecting the original 2 system and gaining access E Administrator and choosing Make Alias from the Confer
18. ve opened is dimmed For example in the screen below the second message has been selected and the third has been opened You can also change the view ing mode to display either icons or a sorted list The upper pane of the window contains folders while the lower pane contains files FirstClass also supports external folders that are links to CD ROMs and hard disks Number of Folders The total number of fold ers and or conferences in the list Folders and con ferences always appear above the split bar Customer Support 12 Files 2 Folders JU Re Mac to PC transfer Www 2K Mac to PC transter Graphics Animator 1 0 New Verttec Online Settings 1K Yet more suggestions All messages can have one or EA FP Joan Smith 2K Rely Problems with 04 more files attached to them If EJ Norman Dealey 2K Re 2y Problems with XOX a message has attachments Roy VV Allen 4K Re More Suggestions icon to the summary See the Attachments and File Transfer section for details the system adds an attachment P Sender The name of the person who sent the message Unread Flag If you have not yet read an item there will be an unread flag beside its icon Operations Creating New Messages To create a new message choose New Message or New Form from the Message menu If you are in a conference the message is automatically addressed to the confer ence A copy of any new messages you create is always pla
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