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optiPoint 410/420 standard(economy SIP V 7.0
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1. 3 5 g o 3 o o e S zo o x E G Sto cg E 5 8 49 zd BS 8s 88x g GBR ES Telephone e g 28 s Emdm t9 2 Model 2 et 6 2 Ex 842 optiPoint 410 economy 4 8 E 2x24 z optiPoint 410 economy plus 4 8 2x24 v Y optiPoint 410 standard 4 8 v 2x24 v Y optiPoint 420 economy 5 7 2x24 Y optiPoint 420 economy plus 5 7 2x24 v Y Y optiPoint 420 standard 5 7 v 2x24 v Y Y Y 17 Introduction 18 Display and Dialog Keys The optiPoint 410 420 economy economy plus standard S V70 features a fourline display In normal mode the Idle menu appears on the display 14 15 26 09 04 Time and Date 1228 Anlage Telephone Number Editable display Shows telephone menu 14 15 26 09 04 Schmidt Anlage Name Status where applicable The idle menu displays the time and date in the first line The telephone number or name is displayed in the second line The user can define any name for the second line during configuration such as the user name or the name of the communication platform The second line provides access to the telephone menu The arrow icon gt on the right hand side of the second line indicates that additional functions are available Any status messages are displayed in this line if necessary several are displayed al ternately If you want to define settings use the three dialog keys qJ LD and the function key Cancel to navigate within the hierar
2. 111 Rejecting a call during dialing liliis 111 Hangup while ringing e ess sss renters ri eoeta a ena e a 112 Mobility flash LED usus mau Rer be eai S 112 Secure Call Ind ssa serae meea eee 112 Call Recording eieren 5 rount meea ee Se EEE eE eA 113 bergabe bei Auflegen 00000 cece eee 113 Contents local FUNCHONS x 1 1323 Cava aa eaa Ree hbo e Lees 114 Abbreviated Dialing isses RR 114 User PASSWONK os dec dei aee Rete der re eoe Ra xx e Dna Re 115 Lock Phone eise sq RR nex Ex ex deg Red 116 MENO t Wia aerea Brana aa ie A Po i daaa 117 Assigning Function Keys sse 118 Example 1 Assigning the Mute Function to a Function Key 119 Example 2 Assigning Repertory Dialing to a Function Key 120 Example 3 Assigning a Number or Name to a Function Key 122 Using FUNCTION Keys 225 bac Lb aem n eee bep 124 Audio Settings xau ris eb ent areal eR e rrt ens ar ecd Aa 125 Loudspeaker Volume slssssslle llle 125 Ringer Volume 0000 0c ses 126 RINGET p TC 127 Resetting Ringer Settings liil eee eee 128 Handset Volume iissillsss sss 128 Headset Volume 0 000 cee 129 ROOM ACOUSTICS s ox ru ER eeepc RR RR ru RR Ro eg tau 129 Key GlIGkS iude a pee x aee He e xe Xe e secs 130 Rollover Volume isere eo or been E Pe oad dake ede Orita PEERS 130 Restarting the Telephones sane aene bI RA RR RE E Eph 131 Operating the Telephone with the
3. During a call a call or while you are still dialing informa tion box is displayed to notify you of a second call 141 Operating the Telephone with the optiPoint display module Step by Step Paai f Press the maximize icon to enlarge the call information box and obtain more information about the caller Ie Press the Clear icon to refuse the waiting call The caller hears an appropriate message Connecting a party Prerequisite You have answered the second call gt page 140 Call Control Bb Mon 07 03 05 11 34AM Jane Brown 123456789 Bill Smith 987654321 Conference Press the display key Join in order to connect the two parties Call Control A LA Mon 07 03 05 11 34AM Jane Brown 123456789 Bill Smith 987654321 00 24 Join 142 Operating the Telephone with the optiPoint display module Step by Step Call Control 55 5 Ee ex Mon 07 03 05 11 34AM Jane Brown 123456789 Bill Smith 987654321 00 24 Joining done Press the display key OK to terminate the process im mediately You can then replace the handset or redial or Transfer on hangup Prerequisite Transfer on hangup is activated gt page 112 s or Replace the handset or press the speakerphone key if in speakerphone mode A connection is established be tween the other two stations 143 Operating the Telephone with the optiPoint
4. 0020000200 eee eee 35 Callback is peal Ro ok y ale oe Pa Boe nes Pak PER 36 Reachability iui sedie ceto e deed ee aC CAT a nave 37 Registering at the guest telephone liiis isses 37 De registering at the guest telephone 37 De registering from another telephone 38 Gall WO Gites dose stc nadine 9 cob e EROR SURE OE T Reo a ein 39 Displaying the Call Log isis 40 Missed calls Key llle 42 Redial Key uae eee yO deter dues edu aee E Rd 42 Call Forwarding aes mdi pride ene or Der od na Ree nno Epod Ren S 43 Checking Forwarding Status iile eese 44 Activating Deactivating Call Forwarding 0 005 44 Programming Call Forwarding lille 45 Contents Consulting with a Second Party 0 00 0 00000 cee eee 47 Introducing Consultation 00 0 0000 eee 47 Canceling Consultation Hold 0 0 000000 02 eee eee 48 Alternating Between Two Parties 02 00050055 48 Conferencias so acea Gus kn duces ow ban drogue de opo Read e Reo d 49 Introducing the Conference iliis 49 Ending the Conf rence cassetta edet bep a bares 49 Recording a Call ze eben e REA RES REB 51 Starting Manuals utor te ex nex peur udi 51 Stop Recording eig sus iere eter rim RR ed AREE 51 Dialing Aids 0 2 eee 52 Dialing with Selected Dialing Key 00005 52 Using Auto Dial Timer 0 000 000 cee
5. With multiline telephones however you can also manually select the line using the line key that has been assigned to it For an explanation of the line key status indication please see page page 236 Line Seizure A multiline telephone line is seized if the line key LED is lit blinking or flick ering and information about the line appears in the display You can change the mode as follows Pressing a line key to seize the line Aline is seized with an incoming call Aline is free when it becomes idle or is put on hold manually e The multiline telephone selects another suitable line for seizure If a suitable line is not available a line is not seized Aline remains seized even when a connection is released following consultation All procedures that were initiated via the menu or the function keys refer to the line that is seized All audio functions for example when toggling be tween handset and speakerphone mode apply to the active line If you have seized a secondary line this line remains reserved for Ili E you to dial for a period of time programmed by administrator During this time the line cannot be seized by another party whose tele phone is also programmed to use the secondary line 65 Operating the Telephone with the Display Step by Step 66 or Answer call v or NY ue De Using a Multiline Setup Incoming Call Ringer or Call Waiting Tone The o
6. You can set up a connection to a specified phone number by pressing the key Use the XJ key to edit and correct the phone number Standard Telephone Functions II All the features described in this section are available regardless of whether you use a single line or multiline telephone The keypad is used for dialing phone numbers You can choose to dial a normal phone number E 164 phone number or a URL The number of dig its in an E 164 number and the log on number for user mobility is restricted to 20 digits Other numbers such as phone numbers to be dialed are re stricted to 24 digits Dialing aids and enhanced functions can be activated using individually pro grammable function keys Examples of dialing aids and enhanced functions Redial Selected dialing Repertory dialing Abbreviated dialing Handsfree operation Mute Speed dialing HiPath 8000 function Last number redial Callback You can use dialog menus to perform most other actions You can activate HiPath 8000 functions using the feature codes which consist of an aster isk combined with a one or two digit number Operating the Telephone with the Display Secure voice transmission Prerequisite Technical personnel must activate the secure voice trans mission function If you call a station or are being called by a station via a secure connection you will see a flashing lock symbol on the phone s display Upon request you will hea
7. 1 Log on gt Confirm to start the logon procedure P Enter your Mobility ID in general this is the same as your official telephone number m Enter your User password default value 000000 The following messages appear on the display e Mobility logon Validating request e Mobility logon Registering e Downloading user data When the logon procedure is completed the LED of the Mobility key is on and MOB is shown on the dis play If you press the Mobility key again you are logged off gt page 87 If an optiPoint display module is connected a tent like symbol is diplayed in the top sym bol bar gt page 133 Da If an optiPoint display module is connected and you use a different language setting as mobility user you are asked to Restart page 130 the telephone so that the change of language setting can also be done for the optiPoint display mod ule 86 DLS Mobility Funktion Step by Step pe or gt gt 11 Mobility Hov 2 Log off B vV i iil If the DLS server is not available in the LAN or an incorrect server address was stored in the tele phone your logon request is rejected with the message DLS Server not available Please con tact your service personnel in this case Logging off at the Telephone Prerequisite You are logged on as a mobility user If available press the Mobility key The logoff proce dure is started S
8. 188 Operating the Telephone with the optiPoint display module Step by Step Initiating Calls via Line Overview Off hook dialing In line overview seize a line by pressing a free line box gt page 184 lt View Line gt Desk 1 pressing a free line key on the multiline telephone pressing the Loudspeaker Headset key ifting the handset The first available line is seized and Call Control appears as shown in the following figure zr NN E SLE On Hook Dialing You can dial a number by entering it without pressing a free line box beforehand pressing a line key beforehand e pressing the Loudspeaker Headset key before hand e lifting the handset beforehand The first available line in accordance with the line pref erences for outgoing calls and Call Control appears as il lustrated above 189 Operating the Telephone with the optiPoint display module Step by Step When Prime Line is Seized If the prime line Chef is busy for example you can still use View Line to switch to Call Control but you can not dial You can only perform functions such as Call Forwarding Do Not Disturb or Ringer On All other unctions are deactivated Multiline A 4F Mon 07 03 05 11 34AM lt View Line gt Secretary la lt View Line gt Store Incoming Call Manager Jane Brown
9. Step by Step Change v or D Continue a v Selected dialing DBO 5 05 Setup v P 4 Function keys gt V 1 Non shifted keys v 02 Selected dialing Vv Program destination gt V Cp Fssrardest amer 75 7 ig v changez CA Confirm to adapt the electronic key labeling Enter or modify name or number and confirm The rele vant key is labelled automatically Select and confirm to retain the existing label The phone is now ready to dial with this function key in the programmed level iE If you are using an optiPoint 410 write the num ber on the label card gt page 238 Example 3 Assigning a Number or Name to a Function Key You can assign frequently dialed numbers to a function key When you press the key the stored telephone number is shown in the display and you can set up the connection Select and confirm Select and confirm For programming the first level Confirm You are prompted to press a key Press the function key to be programmed the associat ed LED blinks Confirm Select and confirm Select and confirm Enter the telephone number or name to be stored and confirm When programming function keys on an optiPoint 420 or optiPoint self labeling key module the electronic labeling function Label is displayed with the following prompt Confirm to adapt the electronic key
10. You can use this function to put a current call on hold to prevent the party at the other end of the line from hearing an internal consultation for instance D The Hold function must be activated by the ad ministrator Imp If you have a multiline telephone and proceed as described in this section the held party can be picked up by any other multiline user with the same line key If you do not want the held party to be picked up you must put the party on Con sultation hold gt page 47 Using the Menu Prerequisite You are in the middle of a call Select and confirm The call is placed on hold The held party s number and the message On Hold appear on the display After a configurable time interval a double tone signal reminds you that the party is still on hold and the mes sage Still on Hold appears on the display D az If the held line is displayed on one or two other multiline telephones the double tone is signalled on all of these telephones Confirm this option to resume the held call You may now either initiate a consultation call or terminate the call 31 Operating the Telephone with the Display Step by Step 60101 gt C NV gt gt Transfer V 32 m pai 3 7 60101 Using the Line Keys If you have a multiline telephone you can use the line keys to place calls on manual hold Prerequisite You are in the middle of a call
11. optiPoint display module 132 Using the Display 00 0 0000 e 132 Call View Start Display esee a aUe b xU 132 Mobility Display 2 00 8 er Ree 133 SWapIDiSplay 5 come oudaly amas estt ed e so re d eg a 133 Applications Display 0 0 0 0 00 I 134 INCOMIMGCall 235 aieo Eas eet tabs pied dA eek g 135 Incoming Call in Idle Mode 0 0 0 00 eee 135 Answering a Call 0 0 0 cette 136 Reject Call dues heheh antic ea r4 RICE Oe ee dns 137 RINGET mha ac ache one Piao id edie araa Eaa teat dn ahha ls Becta 137 Deftlect Call rt REIR RE ted eps 138 Second ale aE TE 140 Placing a Calion Hold etx escapee RE Peas bees 145 Transferring a Call 146 E dinga Call el ises serasi sides ecran s ber dece e d MP p eee 147 Displaying Missed Calls 0 0 0 00002 eee 147 Voice MESSAGES vx igure cin dee a Ra es de eae ER ES YES 148 Contents 10 Making Calls 4200 4 dsndieside Po ee ei owe Ceu Gears es 149 Off Hook Dialing 2 0 0 0 0 0 e 149 On Hook Bialitig c oe hawt eene be tae 152 e lcpM cDD 153 Eniditigi a Gall a dates a seduce gpd e iet dod adware apad 155 Dialing from Contacts liiis 156 Using Repdial Keys ca eed e a nne AL 157 Repertory Dialing nannaa anaa 157 Conducting Two Calls Simultaneously n nananana aaea 158 Gonsultatioris esi e a a a AEE EEEE RS 158 Call transfer 6 eee 160 Alternate Alternating Between Two Par
12. 2 Use editor 0 End 2 Switch on off 3 On busy 1 New change target 1 Use keypad 2 Use editor 0 End 0 End 0 End 4 Do Not Disturb Not activated Switch on off Continue 05 Setup Soe 2 Configuration 01 Country options 1 US e 2 DE 3 FR 4 IT 5 ES 6 AT 7 CH 8 BE 9 UK 0 End 02 Language 1 German 2 English e 3 French 4 Italian 5 Dutch 6 Spanish 7 Portuguese 0 End 03 Date time 1 DD MM YY e 2 YY MM DD 3 MM DD YY 0 End 04 Call deflection 229 Appendix 230 Telephone Menu 05 Call forwarding 07 Call duration 08 Call waiting 09 Call transfer 10 Call join 11 Contrast 1 Display Key labels O End 12 Dialing mode 1 Name 2 Number 3 Name and Number 0 End 13 Call display 1 Name 2 Number 4 No display 5 Name and Number 0 End 14 Daylight Saving 15 Auto Dial Timer 16 CFNR Timer 17 Hold Ringback Timer 18 Music on hold 19 Do Not Disturb 20 Message Waiting 21 Hold Ringback 22 Conference 23 Local Conferencing 32 Auto answer 33 Autoanswer beep 34 Auto reconnect 35 Auto Reconnect beep 36 Idle
13. 987654321 le 00 24 Jill Hill Manager I E Consequently the line informatiton box has the same function as the line control keys in the line overview In this example an incoming call is ringing on a Manager line 195 Operating the Telephone with the optiPoint display module Step by Step 196 _ When you press the line information box gt page 184 the Secretary line is placed on hold and details about the incoming call on the Manager line are displayed BS CR Mon 07 03 05 11 34AM Jill Hill 918273645 le Incoming Call Bill Smith I Secretary lI When you accept the call the Secretary hold and you are connected with the calle nager line ine is put on ron the Ma BS CR Mon 07 03 05 11 34AM Jill Hill 918273645 00 24 Bill Smith Secretary ll Iu Call information boxes gt page 140 for notifica tion of incoming calls on the same line always have priority over line status messages Operating the Telephone with the optiPoint display module Step by Step Pri amp When you switch to line overview a display like the one below appears wii ao Mon 07 03 05 11 34AM Bill Smith Secretary View Line Store Jill Hill Manager View
14. Chef Fred Bloggs Desk 2 Jill Hill Desk3 Secretary A Mon 07 03 05 11 34AM Ringer on Setup Forward Calls x Only Forward Calls and the options in the menu are available 190 Operating the Telephone with the optiPoint display module Step by Step 7 fi With An Active Call Once you answer a call page 188 you have the fol lowing options e Use the telephone in single line mode e Put the line on hold manually e Put line on hold manually and switch to line over view Using selected line as a single line telephone Example f a call is placed on consultation hold ECCE a Life Mon 07 03 05 11 34AM Bill Smith 987654321 On Hold 00 24 O a x n this case or after a consultation call has been initiat ed or a call transferred you cannot hold the line manu ally gt page 192 or switch to line overview When you use this line as a single line telephone you have the following options e Put the call on consultation hold and pick it up on an other phone Deflect the call gt page 138 Transfer the call see gt page 146 Place call on consultation hold gt page 158 Refuse a waiting call gt page 140 Alternate between two calls see gt page 163 Set up a conference gt page 165 191 Operating the Telephone with the optiPoint display module Step by Step Manual hold CA Mon 07 03 0
15. ber is reduced to 1 second The default setting for the delay time is 6 sec onds If necessary you can change this value gt page 98 Impe The automatic dialing delay does not function if you are using a dial plan and have set Hot Key pad see page 109 Dialing takes place auto matically as soon as the character string entered matches an entry in the dialing plan 53 Operating the Telephone with the Display Step by Step Using Abbreviated Dialing To simplify the dialing process you can call twelve ab breviated dial numbers You can program a user number for each abbreviated dialing number gt page 113 Using Abbreviated Dialing to Make Calls Abbrev dialing Press the Abbreviated Dialing function key The number for the abbreviated dial number 1 is dis played CO 1108972228596 gt V Scroll to the desired abbreviated dialing number and confirm or HH H H P Enter the required single digit abbreviated dialing num ber 2 5618239758 gt VY Confirm Start the dialing process Ip Storage locations for abbreviated dialing numbers that have not yet been programmed are dis played as Not programmed 54 Operating the Telephone with the Display Step by Step Notebook r or Notebook Using Notebook Functions If the last number dialed was busy or if the called party has not picked up or if you wish to note down the num ber of the rem
16. gt V D B5 Auto Reconnect Beep Switch on gt EG D Biss dispiay sati 78 7 or DO peststiez 8 v D B8zlnactivitytimeout gt v No timeout gt v or D E 7 104 Confirm The new setting is displayed Beep on Auto Reconnect You can use this option to specify whether you will hear a beep when a call is automatically reconnected Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm The new setting is displayed Idle State Options System messages are displayed in the fourth line of the optiPoint 410 420 economy economy plus standard S V70 Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm If multiple messages are received they are displayed alternately Select and confirm The message with the highest pri ority is displayed even if multiple messages have been received If there are several messages a plus sign is visible behind the current message You can switch be tween messages using the plus minus key Inactivity Timeout Use the timeout setting to specify the period of inactiv ity after which the telephone will automatically revert to the idle state Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm Select and confirm Customizing the Telephone Step by Step or D Z or DO P2 min
17. le Jane Brown e Consult Transfer le During a call a call information box gt page 107 is displayed to notify you of a second caller Pri f Press the maximize icon to enlarge the call information box and obtain more information about the caller e To answer the call press the Connect icon in the Caller Box You can also press the Loudspeaker key or lift the handset The first call is put on hold and the second call is answered Ds If you are using speakerphone mode for the cur rent call press the Loudspeaker key to end it You are then asked if you would like to resume the waiting call Lifting the handset does not affect the call status You are not asked if you would like to resume the second call 140 Operating the Telephone with the optiPoint display module Step by Step Jane Brown EB 123456789 00 24 Bill Smith 987654321 On Hold Alternate Conference Join x alternate between the two calls page 163 initiate a conference with the two callers gt page 165 join the two parties gt page 142 or connect a held party with a different party gt page 144 Refusing a Waiting Call If permitted by the administrator you can also refuse a waiting call Call Control e LK Mon 07 03 05 11 34AM Bill Smith gt 987654321 le 00 24 l Jane Brown Consult Transfer
18. scribed on gt page 72 However e You should not use these phone based call forwarding features together with the HiPath 8000 call forwarding features e Using the phone based call forwarding fea tures gives you greater control over your call forwarding To manage your telephone you can have calls forward ed to another telephone Prerequisite The call forwarding function is active gt page 94 Three types of call forwarding can be programmed us ing the Forward menu e Unconditional e Onno reply e On busy Due to its immediate effect the unconditional type of forwarding has a higher priority than the no reply and busy types Calls that are being actively forwarded are displayed in the status list gt page 91 Please note that a key which has been assigned the call forwarding function provides a shortcut to the number to which calls are currently being forwarded If the administrator has activated the function for log ging forwarded calls these calls will be listed in the Forwarded calls log gt page 40 Operating the Telephone with the Display Step by Step D 03 Forward gt v A or 5 Ez or p monbuy v D Sma 7 D aes 7 Checking Forwarding Status The three types of call forwarding can have the follow ing states e Not programmed e Not active e Active To check the current state scroll to the Forward menu You will find an overvie
19. 00 24 Consult Transfer fd Imp During secure voice transmission you will see a lock symbol in the caller box also see page 23 Adding Callers to the Contacts Phone Book When you answer a call the caller ID is generally dis played gt page 97 The caller ID can consist of the fol lowing transferred values e Phone number e Name e Phone number and name You can use any of these details to create a new entry in the phone book 136 Operating the Telephone with the optiPoint display module Step by Step Poi Press the Phone Book icon in the Caller Box to open T the phone book Please refer to the operating instruc tions for the optiPoint display module for information on how to create entries in the phone book Reject Call Additionally you can refuse an incoming call This call is then stored in the list of Missed Calls gt page 169 and you can initiate a callback at a later stage To reject a call press the Refuse icon The caller hears an appropriate message The telephone reverts to idle mode If forwarding has been set up the call will be forwarded to the destination for Call forward on busy Ringer If you do not want to be disturbed by the ringing of an incoming call you can deactivate the ringer If your telephone is in idle mode select the option Rin ger on or Ringer Off from the menu You can also as sign the on off function to a function key gt page 11
20. 1 key Confirm entry if correct The new destination is set and the current status of the forward is preserved Operating the Telephone with the Display Step by Step Consultation v Please dial gt VY P Consulting with a Second Party Impe If you have a multiline telephone you can also use the manual hold feature to place the call on the active line on hold while you perform other actions gt page 31 f you have placed a party on consultation hold you cannot initiate manual hold e f you are in the manual hold state you can not initiate a consultation hold During a call you can consult with a second party while placing the first party on hold You can transfer the call which is on hold to the second party even if the latter has not yet answered see gt page 33 Introducing Consultation Prerequisite You are in the middle of a call Confirm Confirm Enter the number of the second party to be called Confirm to dial the number The connection is set up and displayed D az You can terminate the dialing process with the Cancel key during input of the number and then return to the first party 47 Operating the Telephone with the Display Step by Step Canceling Consultation Hold If the other party does not pick up Confirm to disconnect the active connection You are reconnected with the first party If the other part
21. Calling The stored number is displayed and dialed When the connection is established you are in speakerphone mode Repertory Dialing With repertory dialing you can enter dial control func tions at any point in the repertory dialing sequence HiPath 8000 automatically detects whether the digits represent an IP address a number or a URL Control Action During Dialing Function OK Any characters following this control func tion are sent immediately after the call has been answered and are sent as DTMF Pause Waits 3 seconds before sending any char acters following this control function Consult Establish a consultation call at this point Clear Clear the current call at this point For information on programming a repdial key see gt page 119 157 Operating the Telephone with the optiPoint display module Step by Step Conducting Two Calls Simultaneously Consultation During a call you can call another party and initiate con sultation while the call with the first party is On Hold EEDENETIE IHE Bill Smith 987654321 Consult Transfer Press Consult Transfer and dial the second party The current call switches to On Hold status Call Control Bal a C3 Mon 07 03 05 11 34AM 123456789 Bill Smith 987654321 On Hold a ERI Enter the phone number using the display keyboard the display keyboard is describe
22. Please dial Dial by number Dialing via the keypad Program dest Dial by name Name dialing via the key Name pad via the text editor Dial editor Open the Address menu Dialing via the Address menu Redial Redial last number dialed Dialing the stored number Connection Status Menu Option Action Next Step Consultation Hold user 1 call user 2 Consultation call menu Hold Place call on hold Basic call menu Transfer Transfer call to user 2 and clear Idle menu connection without consultation Disconnect Clear the current call Idle menu 233 Appendix 234 Consultation Call Menu Option Action Next Step Alternate Hold connected user and call up Consultation call user on hold menu Create local Connect held and connected par Consultation call Conf ties to local conference menu Transfer Transfer connected call to user 2 Basic call menu and return to held party Join Transfer call with consultation to Idle menu the two parties in contact and withdraw from the conversation Hold DFT only Place connected call on hold Disconnect and return Disconnect connected user and call up user on hold Basic call menu Incoming Calls Menu Option Action Next Step Refuse call Do not accept incoming Idle menu call Answer call Answer incoming call Call join menu if first call Consultation me
23. Select and confirm SUNN Select and confirm Clear Phone Lock gt Open the menu on the telephone You will be asked for your User password As soon as you enter your User password the lock is cancelled Memory You can use this option to clear abbreviated dialing num bers or to reset the phone to the factory default Clearing Abbreviated Dialing Numbers You can use this option to clear all programmed abbre viated dialing numbers Prerequisite You are in the Local Functions menu gt page 113 D 4 Memory gt Select and confirm 1 Clear abbrv List gt V Confirm D Clear V Select and confirm All abbreviated dialing numbers have been cleared Resetting Memory to Factory Default Settings You can use this option to reset the phone settings to the factory default values This menu option only resets userconfigurable data Settings made by the administrator are not changed Open the Local Functions menu page 113 P is Memor gt v Select and confirm gt gt 02 Delivery status gt Select and confirm D Clear 7 Select and confirm All user data has been reset to the factory default settings 116 Customizing the Telephone Step by Step Assigning Function Keys The optiPoint 410 420 economy economy plus stan dard S V7 0 features a number of functions which you can assign to function keys as required You will find an overview of
24. Step by Step ss 09 or gt B astRassndingr 5 7 pe or D Stop Recording gt V Recording a Call You can record important calls to be able to supply evi dence about the exact wording of an order e g for banking transactions Tl This function can currently only be used with non secure voice transmission Prerequisite The connection to ASC Call Recording EVOip was entered at your telephone by the service personnel gt page 112 Starting Manually If a technician has not activated automatic starting you need to start the recording manually During a call either press the Record key that was set up select and confirm The recording is started and the display shows Recording and the number of the other party The other party is notified via an audio note that the call is being recorded has to be set up by the ser vice personnel Stop Recording Press the Record key select and confirm The recording is stopped The recording is also stopped if the call is terminated Searching for and replaying the calls can e g be done using the widely known ASC applications POWERplay WEBplay or INSTANT WEBplay 51 Operating the Telephone with the Display Step by Step 52 Frank Miller Dialing Aids The optiPoint 410 420 economy economy plus stan dard S V70 provides you with a number of dialing aids and memory functions to facilitate you in making calls a
25. Telephone If the user is already logged on at another telephone and the remote telephone is busy the logon request is rejected If however the service personnel has set Forced Logoff During Call without any delay time the logoff takes place regardless whether the remote telephone is busy or not Logging on using the key One of the function keays was set up as logon key for the mobility function Mobility D Press the Mobility logon key You are asked to enter your Mobility ID or Logging on using the menu DO riz wobitity gt Y Select and confirm 1 Log on gt VY Confirm to start the logon procedure P Enter your Mobility ID in general this is the same as your official telephone number P Enter your User password default value 000000 The following messages appear on the display e Mobility logon Validating request e Mobility logon Logging off elsewhere e Mobility logon Registering e Downloading user data DLS Mobility Funktion Step by Step Mobility BO or gt gt MMobility 3 7 ogm n n The logoff is shown simultaneously at the remote tele phone and as soon as the logon procedure is success fully completed MOB is shown on the display of your telephone Logon with Delayed Forced Logoff at the Re mote Telephone If the remote telephone is busy and the service person nel has set Forced Logoff During Call with a delay tim
26. loud e Default value 2 gt page 215 JE gt page 124 Melody Setting the ringer melody for incoming calls Minimum value 1 Melody 1 e Maximum value 8 Melody 8 e Default value 2 In case of a multiline telephone this setting can be set individually for each line Please note the message shown on the display gt page 215 E gt page 126 Web Interface Mobility logoff Enter the user password to log off as a Mobility user Default value 000000 gt page 216 E gt page 87 Parameters for Phone lock Enter the destination to which calls are to be forwarded when the tele phone is locked see also gt page 217 gt page 212 E gt page 115 Parameters for Repertory dial Enter the control functions that are accepted at any position within the rep ertory dialing sequence see gt page 217 gt page 213 JE gt page 119 Parameters for Selected dialing Enter the phone number for direct inward dialing gt page 212 E gt page 52 Ringer Volume Setting the ringer volume e Minimum value 1 quiet e Maximum value 5 loud e Default value 3 In case of a multiline telephone this setting can be set individually for each line Please note the message shown on the display gt page 215 E gt page 125 Rollover Volume While you are busy on one line of a multiline telephone the Rollover func tion shows you whether another call is coming in on another line You
27. my plus standard S V7 0 was set up mobility enabled by the service personnel A DLS server is available in the LAN and its address is stored in the telephone Mobility Scenarios If you log on to your own or another mobility enabled telephone the following scenarios are possible Logging on and off at the same telephone Logging on as a Mobility User gt page 86 Logging off as a Mobility User page 87 Logging on and off at at different telephones The service personnel may have provided the following settings for these cases logging on at another mobility enabled telephone without additional settings page 88 logging on with forced logoff at a remote telephone if the user is still logged on there page 88 logging on with immediate forced logoff at a re mote telephone if the user is still logged on there and this telephone is busy page 88 logging on with delayed immediate forced logoff at a remote telephone if the user is still logged on there and this telephone is busy page 89 85 DLS Mobility Funktion Step by Step Logging on and off at the Same Tele phone Logging on at the Telephone No other mobility user is logged on Logging on using the key One of the function keays was set up as logon key for the mobility function Mobility DBO Press the Mobility logon key You are asked to enter your Mobility ID or Logging on using the menu O 11 Mobility gt V Select and confirm
28. 7 7 zi Dial 3 D Hoin v or 4 or Refusing a Waiting Call II On multiline telephones incoming calls can only be refused via the prime line You can refuse a waiting call You hear the call waiting signal and the number of the waiting party is displayed Select Refuse call and confirm The waiting party receives notification of the refusal and the call with the first party is redisplayed The refused call is stored in the Missed Calls list Deflecting a Waiting Call You can deflect a waiting call to another phone number You hear the call waiting signal and the number of the waiting party is displayed Select Deflect call and confirm Enter the destination telephone number Confirm your entry The first party connection is displayed again The de flected call is stored in the Missed Calls list Connecting a caller Prerequisite You have answered the second call gt page 28 Select and confirm The party on hold and the second caller are connected You can now replace the handset or redial Transfer on hangup Prerequisite Transfer on hangup is activated gt page 112 Replace the handset or press the speakerphone key if in speakerphone mode A connection is established be tween the other two stations 29 Operating the Telephone with the Display Step by Step gt Bar 75 7 255 LD Reiz cg v 30 Transfer a second call You ca
29. DT ME Waits 3 seconds before sending any characters following this control function Consultation CS Clear CL Establish a consultation call at this point Clear the current call at this point Procedure for programming Repdial keys see gt page 119 Operating the Telephone with the Display Step by Step 09 Voice messages gt V 5 Dial gt Vv D New 3 Old 1 gt D New 2 Old 1 gt v Voice Messages The Messages menu displays the number of voice messages that have been recorded in the mailbox Confirm If any messages are present the number of messages is shown at the top right of the display For example 3 1 2 1 means e 3 messages 2 of which are new e 1 old message Retrieving Messages Select and confirm Confirm You are connected to the message center and can re trieve your messages Viewing Message Details You are in the Messages area Select and confirm This is displayed to indicate the number of new and old voice messages for instance This is displayed to indicate the number of new and old urgent messages for instance Use the and keys to toggle between Voice Mail and Urgent Messages Use the key to return to the main menu 57 Operating the Telephone with the Display Step by Step Ringer off NZ Ringer off Ringer off BO DO p 7 58 Switch on gt
30. Define a function key for setting the room acous tics to echoing Room muffled Define a function key for setting the room acous tics to muffled Shift Define a function key for accessing the second level of function keys Notebook Define a function key for the Notebook function Settings Define a function key for checking the current sta tus such as active call forwarding settings 222 Web Interface Function Key Explanation Phone lock Define a function key for locking and unlocking the telephone Mobility Function key to log on a user as Mobile User Local conference Define a function key for initiating a local confer ence Headset Function key for activating deactivating the head set Do Not Disturb Define a function key for activating deactivating Do Not Disturb Group pickup Assign a function key for answering calls for your pickup group Repertory dial Assign the Repertory dial function to a function key Feature toggle Special functions HiPath 8000 Swap screens all park Cal Switches the telephone display from line display to optiPoint display module DSM and vice versa Function key for parking calls only with Sylantro Call pickup Function key for accepting parked calls only with Sylantro Call Recording Quit Function key for recording a call e g via EVOip Function key for ending calls Con
31. Enter a telephone number using the keypad er or Enter the phone number using the display keyboard the display keyboard is described in the operating in structions for the optiPoint display module I You can also use telephone numbers that are stored in Contacts page 156 in Redial Last No gt page 168 or in a Call Log gt page 169 e Press the off hook icon to dial the phone number or t Press the Loudspeaker key to dial the phone number or Wait until the Auto Dial Timer has timed out D s If i are using a dial plan and have set Hot Key pad see page 109 dialing takes place auto matically as soon as the character string entered matches an entry in the dialing plan 152 Operating the Telephone with the optiPoint display module Step by Step Mon 07 03 05 11 34AM 12345678 Calling The number is dialed As soon as the party answers Call Control switches to display an active connection Callback If the other party is busy or does not answer you can place a request for callback Callback is a HiPath 8000 function and has to be programmed by the administra tor You are requested to confirm callback if Busy or No reply appears on the display Prerequisite The callback function must be activated see gt page 110 a Een Mon 07 03 05 11 34AM 12345678 Busy Callback 153 Operating the Telephone with the optiPoint display mo
32. Line Chef View Line Desk 2 lt View Line gt Desk 3 5 dD The sample displays on page 195 are standard Call Controls for an existing connection However the line information boxes can appear in all call views and all scenarios in which the line overview can be called up They do not appear in a Call Control in which a caller can be put on consultation hold page 158 or two calls are handled gt page 163 197 Operating the Telephone with the optiPoint display module Step by Step Status Message for Multiple Lines Display of Line Information for a Ringing Line Dur ing a Call Prerequisite The Show interline state function must be activated see gt page 107 If more than one line is required for line status messag es the following rules apply for the display e The lines are combined according to status and de pending on priority are displayed in accordance with the rules described on page 183 e Each status that applies to a line is represented sole ly by the status icon gt page 184 e Each status that applies to more than one line is rep resented by both the appropriate status icon gt page 184 and the number of lines for this sta tus Secretary A Bs CR t Mon 07 03 05 11 34AM Bill Smith 987654321 Jill Hill Manager I HE n the above example two lines are ringing including he one currently displayed lines
33. Line free appears in the display and the LED goes out D HiPath 8000 Functions Step by Step Using Call Forwarding This section describes the call forwarding functions supported by the HiPath 8000 These functions can be called up using the feature code You can also assign a frequently used function to a programmable key or a se lected repdial key Imp You should not use the phone based call for warding function together with the HiPath 8000 call forwarding function Call Forwarding Busy Line The HiPath 8000 function Call Forwarding Busy Line CFBL allows you to enter a feature code to forward calls when your line is busy The administrator specifies the forwarding destination Switch on 4 Lift the handset H To activate forwarding enter the code e g 90 consult the administrator or the code and a number e g 901234567 You will hear a confirmation tone er Switch off o_Lift the handset HH To deactivate forwarding enter the code e g 91 con sult the administrator You will hear a confirmation tone n 72 HiPath 8000 Functions Step by Step SY EE SY n Y m a Call Forward on No Reply The HiPath 8000 function Call Forward No Reply CFNR allows you to enter a feature code to forward calls to another number if the handset is not lifted after acertain number of rings between 2 and 7 The admin istrator specifies the forwarding destination
34. Line mode a display similar to the one be low appears a C1 4P Mon 07 03 05 11 34AM lt View Line gt Secretary lt View Line gt Store P Bill Smith Manager View Line Desk 1 View Line Desk 2 IA View Line Desk 3 IS An icon for the ring or call waiting tone blinks 186 Operating the Telephone with the optiPoint display module Step by Step _ View Line Press the View Line Box see gt page 184 the display switches to Call Control as shown in the figure below BS SRS Mon 07 03 05 11 34AM Bill Smith 987654321 le Incoming Call f a call is coming in on the prime line the display switches immediately to Call Control without you hav ing to press the View Line Box beforehand You now have the following options e Answer the call e Deflect the call e Transfer the call If a call comes in on the selected line in idle mode e g Store with a ring or call waiting signal Call Control is displayed as illustrated above 187 Operating the Telephone with the optiPoint display module Step by Step Line Box Press the Line Box gt page 184 You are connected with the caller immediately The display changes to Call Control as shown in the figure below L772 Pa Bs l 2 t Mon 07 03 05 11 34AM Bill Smith ez 987654321 00 24
35. Messages The error display on the telephone is limited to one display output and acoustic signals possibly generated from the network As arule error messages are shown in the bottom line of the display This means that the connection between the original action and the error which has occurred is retained Example It is not possible to deflect the incoming call 08972261485 Press the or Cancel Cannot Be Deflected key v In special cases the third display line may also be used for display outputs so that the cause of the error can be clearly described Error messages can be cleared and confirmed manually either with the or the Cancel key 231 Appendix 238 Labeling the Keys You can choose from the following options to label the keys on the opti Point 410 420 economy economy plus standard S V70 with the functions or telephone numbers saved Labeling e By hand Labeling strips are delivered with your optiPoint Write the function or a name on the matching strips within the white field and attach them to your optiPoint e With a computer via the Internet You will find the Online Key Labelling Tool along with the user inter face at http Awww siemens com enterprise gt Downloads gt Soft ware Place the strip next to the keys then place the transparent cover over it matte side facing up Index A abbreviated dialing ssssus 54 numbers clear woo eee cece
36. Telephone Step by Step D 49 Callback busy gt Gas or Switch off gt V D 51 Idle missed calls gt V or gt sane aa 7 or Switch off gt VY 110 Activating deactivating callback If the other party is busy you can place a request for callback Callback is a HiPath 8000 function and has to be programmed by the administrator You are requested to confirm callback if Busy appears on the display The respective callback function can be activated or deacti vated Using the Configuration menu see gt page 91 Select and confirm Confirm in order to activate Select and confirm in order to deactivate Suppressing message about missed calls If this function is activated calls which have been missed are indicated on the display of the telephone in idle mode If the function has been deactivated new calls which have been missed are indicated only by the blinking of the relevant function key This function does not apply to an optiPoint display module which is in use with your telephone Select and confirm Confirm in order to activate Select and confirm in order to deactivate Rejecting a call during dialing If this function is activated any calls which you receive while dialing will be rejected The caller receives busy tone Select and confirm Confirm in order to activate Select and confirm in order to deactivate Customizing the Telephon
37. VY or Deactivating the Ringer If you do not want to be disturbed by an incoming call ringing you can deactivate the ringer Prerequisite A function key must be configured see gt page 117 Press the Ringer off key The LED is on Imp This setting remains in effect as long as the LED is on If there s an incoming call the ringer sounds one time and then remains mute The Ringer off LED blinks To deactivate the function press the Ringer off key again The LED goes out Activating Do Not Disturb Another way of avoiding disruptive incoming calls is to activate the Do Not Disturb function When this func tion is activated your telephone will not ring for incom ing calls The caller will receive busy treatment tone or announcement depending on the system setup IM If you have a multiline telephone this function is only available for the prime line Prerequisite Do Not Disturb must be permitted other wise the menu option will not be available see 2 page 101 Activating Deactivating Do Not Disturb Select and confirm Confirm The new setting is displayed Confirm The new setting is displayed If the word or is blinking in the idle display the mes sage Do not Disturb set is displayed Operating the Telephone with the Display Step by Step Do Not Disturb NVA Do Not Disturb L Do Not Disturb DBO Using a Key to Activate Deactivate Do Not D
38. You can use this option to activate and deactivate the Message Waiting function III This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu 2 page 91 Select and confirm Confirm Confirm The new setting is displayed 101 Customizing the Telephone Step by Step D 21 Hold Ring Back gt V Switch on a V Switch off gt v D ponen V or 102 Hold Ringback You can use this option to activate and deactivate the Hold Ringback function which reminds you that a call is still being held Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm Confirm The new setting is displayed Local Conferencing This option permits and or prohibits use of the Local Conferencing function The conference is initiated as a three party conference from a consultation call D a This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm Local conferencing can be established Confirm Local conferencing is not available The new setting is displayed Customizing the Telephone Step by Step D zeige 75 7 D eter or URS SEWER 7 gt Sakae RecomeeT 8 7 Auto Answer You can use this option to activate and deacti
39. are asked to Re start the telephone after a change of language so that the change of language setting can also be done for the optiPoint display module gt page 130 Web Interface Audio Settings For a description of how to change the Audio Settings in the Telephone menu see gt page 124 gt 15 Click a field in one of the interface images to obtain more infor mation about the field Audio Settings O OOOO O Volume settings Handset Volume fa gt Loudspeaker Volume Pz Key Click Volume 0 Rollover Volume 2 gt Ringer settings Ringer Volume Melody Tone Sequence Standard zl 2 sl 2 sl 2 RH s zl 3 zl pons a ral JE po fa e sl Bz NOTE To customise the ringing for a Line or DSS key all three parameters must be set to non zero values To use standard ringing set all three parameters to zero If there is a combination of zero and non zero values on a row the Submit button will be disabled Submit Reset Call Related Parameters For a description of the parameters in the Telephone menu see the follow ing pages e Auto Dial Timer gt page 98 Call forwarding locked destination gt page 115 Default deflect address gt page 106 Call forwarding on no reply CFNR timer gt page 99 DND feature enabled on phone gt page 101 Options for on hook dialing gt page 109 Call related parameters Auto dial timer 6 seconds Call
40. call on hold is terminated and the line reverts to idle state on hook and the dial tone is heard off hook e f a party that is calling another party presses Can cel during the course of the outgoing call the outgo ing call is terminated and the line reverts to idle state on hook and the dial tone is heard off hook e fa party presses Cancel during call waiting the call is terminated and the line reverts to idle state on hook and the dial tone is heard off hook D An incoming call cannot be refused by pressing the Cancel key 69 Operating the Telephone with the Display Step by Step 70 HostDesking C NYA HostDesking d Using the Direct Station Select key Using a set up Direct Station Select key DSS you can call the target telephone directly or pick up a call for the target telephone Direct Station Select Call other party Press the Direct Station Select key to call the other party The other party s telephone rings Pick up a call for a Direct Station Select User Press the blinking Direct Station Select key The call is forwarded to the main line of your telephone You are connected to the caller On the display a small arrow is displayed in front of the caller s number or name li You cannot use the Direct Station Select key if the optiPoint display module is in call control view The Direct Station Select key line is also not displayed in the MultiLine Line Overview gt
41. deactivated for your user ID Operating the Telephone with the Display Step by Step Call Log The Call Log menu contains four lists for e Missed calls e Dialed calls e Received calls e Forwarded calls The Call Log contains up to 20 of the last parties stored for the relevant list The following call details are stored e Phone number name depending on available data e The number of call attempts from each user max 99 e The date and time of the last call attempt from each user To ensure that entries can be saved in the Missed Calls and Received Calls lists the Caller ID must be displayed as a name number or both If this informati on is not available Caller ID unknown is entered in the list This is not the case if No display is set for Call display gt page 97 e The caller ID was not transferred I Entries are only saved in the Forwarded calls list if the administrator has enabled the save function On multiline telephones only callers calling the lil f prime line are logged in a missed calls list 39 Operating the Telephone with the Display Step by Step O pzzcatr tog 3 Vv 1 Missed calls gt v or gt gt 2 Dialled calls V or P 3 Received calls v or gt v D 82543219876 3 V D 2 Details v Displaying the Call Log Select and confirm Select list Confirm Sel
42. directed via a data network The telephone has an Ethernet interface so that when using the TCP IP protocol you can make the tele phone calls both via your own intranet and via the worldwide Internet The optiPoint 410 420 economy economy plus standard S V7 0 also sup ports other standard protocols which optimizes the data and voice trans mission and simplifies the administration of the unit For example the ad ministrator can download updates for equipment software or feature enhancements to the optiPoint 410 420 economy economy plus standard S V7 0 via the FTP server The optiPoint 410 420 advance S V70 features a two line display and spe cial dialog keys which allow user friendly navigation through the menu structure of the unit s software A wide variety of features and programma ble keys enable you to configure the telephone individually to meet most requirements 15 Introduction 16 Secure Voice Transmission You can set up a secure connection with optiPoint 410 420 advance S V7 0 phones if the receiving phone also has the capability The voice transmis sion is encrypted it is decrypted in the receiving party s telephone Even the signaling for call setup and the exchange of encryption information oc cur over a secure connection The phones must have valid registration on an SIP server Imp During secure voice transmission a lock symbol is displayed on the phone also see page 23 Features Two lin
43. display static 1 Cycle Flash m 2 Static 0 End 38 Inactivity timeout 1 No timeout 2 30 seconds 3 1 minute 4 2 minutes 5 5 minutes 6 10 minutes 7 15 minutes O End 39 DSM call view 40 USB Keyboard type 1 English 2 English US 3 German 4 Spanish 5 Italian 6 French O End 43 Deflect address 01 New Change Target 00 End 44 Line settings 45 Call view icons 46 Call park 47 Call Park pickup Default On Off Off Appendix Telephone Menu 48 Idle dialing mode 1 Contextl 2 Hot keypad 00 End 49 Callback busy 50 Callback no reply 51 Idle missed calls 52 Busy when dialing 53 Hangup while ringing 54 Mobility Flasch LED 55 Call Recording 56 Secure Call Ind 57z Transfer on hangup 00 End SzLocal functions 1 Abbrev dialing 2 User password 3 Lock Phone 02 Lock Only 03 Set Change Target 00 End 4 Memory 1 Clear abbrv List 2 Delivery status 0 End 0 End 4 Function keys 1 Non shifted keys 01 Clear 02 Selected dialing Abbrev dialing 04 Repeat dialing 05 Missed Calls 06 Messages 07 Forwarding 08 Loudspeaker 09 Mute 10 Ringer Off 11 Ho
44. feature has been reactivated While unconditional call forwarding is activated calls forwarded while the line is in idle state are signaled by a brief ring on the phone to which they are forwarded approx 0 5 seconds This serves as a reminder that this particular feature is activated Switch off call forwarding g Lift the handset m Enter the code e g 73 consult the administrator to switch unconditional call forwarding off 74 HiPath 8000 Functions Step by Step SY n SY ie Selectively Forwarding Calls The function Selective Call Forwarding allows you to generate a list of telephone numbers screening list that should be forwarded automatically When a caller s number matches a number on the forwarding list the call is forwarded to the re direct number The redirect number can be Adifferent telephone or subscriber e A voice mailbox e An announcement service When the caller s number is not on the forwarding list the call rings at your telephone as usual Switch on call forwarding Lift the handset Enter the code e g 63 consult the administrator You are prompted to add members to the list and to Switch on the feature accordingly The list can also be administered by the administrator Deactivating Call Forwarding Lift the handset Enter the code e g 63 consult the administrator You will hear a confirmation tone 75 HiPath 8000 Functions Step by Step Calle
45. immediately dial the front desk s tele phone number The telephone next to an in patient s bed is set to dial the ward s tele phone number after e g 1 minute if no other number is dialled Operating the Telephone with the Display Multiline Telephone Introduction The following sections provide an overview of the concepts and features specific to your telephone if the administrator has configured it as a multi line phone a telephone that supports more than one line Most features are common to single line and multiline telephones but some features function in a slightly different manner depending on the telephone type In this manual these differences are explained in more de tail with the relevant function Lines and Line Keys A line is the representation of a valid SIP address of record AoR and the context for establishing SIP connections Multiline telephones permit the connection of more than one line The term line key refers to lines that are connected to more than telephone Although only one call at a time can be connected to the handset or loud speaker several calls may be assigned to the multiline telephone These calls are either placed in a queue or signalled as incoming calls on the tele phone Line keys are used to select different lines Lines should not be assigned to the Cancel or Shift keys because these keys are required for other pur poses This means that each multiline telephone can hav
46. in handsfree mode not with optiPoint 410 420 economy economy plus you can only adjust the room character only if you have assigned the functions 2 Echoing and 32Muffled to function keys Please read the section Using Function Keys Menu in the chapter Customizing the Telephone on 2 page 117 Customizing the Telephone Step by Step D SAIS 7 eO apo Ove as 7 C 9 Rollover Volume gt V Be tity Ir Ei Ore as 7 Tl Please note that the setting for room acoustics is reset to 1 Normal if you deactivate the function keys 2 Echoing or 32Muffled Key Clicks You can decide whether or not to have key clicks to pro vide feedback when a key has been pressed Three vol ume levels are available and can be adjusted as indicat ed below Key clicks are only audible when the phone is in a call state You do not hear key clicks when you configuring the telephone Prerequisite You are in the Audio Settings page 124 menu Select and confirm The current setting is displayed You can increase or decrease this value with the control keys on the telephone or the arrow keys or the keypad keys Confirm the setting The new setting is displayed as a value Rollover Volume You can adapt the volume for rollover as follows Prerequisite You are in the Audio Settings menu page 124 Select and confirm The current setting is displayed You can increase or decre
47. line and the current ringer setting are displayed D Select and confirm Setting The tone sequence can be varied in 3 steps the melody in 8 steps During programming you may switch bet ween the tone sequence and melody input fields using the arrow keys 4 and gt Use the arrow keys to select the input field for melody or tone sequence P to O Use the keys 1 5 on the keypad to change the values as required Confirm to change The new setting is displayed 126 Customizing the Telephone Step by Step CD 10 Line Specific Ringer gt V Reset Al gt VY D ohare 7 pe D Rese 7 DO BesRasdsstuaiz 75 7 De pn Ei Ore pm amp 7 Resetting Ringer Settings In case of a MultiLine telephone you can reset the rin ger tone sequence and melody and volume to the fac tory default either individually or for all lines set up Prerequisite You are in the Audio Settings menu page 124 Select and confirm For all Lines Confirm All settings are reset For a Specific Line Prerequisite You have previously selected a setting different from the factory default for this line Select and confirm Press the desired line key The number or name of the line and the current setting are displayed Select and confirm The setting is reset to the factory default Handset Volume You can adjust the handset volume as follows Pre
48. not secure see also gt page 23 Ending the Conference Changing back to single line calls Confirm You are reconnected with the first party The second party is placed on hold You can now alternate between the two parties connect the two other parties transfer e re enter the conference call e terminate the active call you are connected to the second party End both calls using the menu Select and confirm Both calls are terminated and the display shows Cleared You can start a new call 49 Operating the Telephone with the Display Step by Step or or 5 Bein v 50 or End both calls by hanging up Prerequisite Allow Join in conference was deactiva ted by the service personnel Replace the handset or press the loudspeaker key in in speakerphone mode The display shows Cleared You can start a new call Connect the two other parties using the menu Prerequisite Allow Join in conference was activated by the service personnel Select and confirm The display shows Transferring and then Calls joined You can start a new call Connect the two other parties by hanging up Prerequisite Allow Join in conference was activated by the service personnel Replace the handset or press the loudspeaker key in in speakerphone mode The display shows Transferring and then Calls joined You can start a new call Operating the Telephone with the Display
49. page 184 HiPath 8000 Functions Step by Step make line busy DBO make line busy HiPath 8000 Functions The HiPath 8000 system supports a number of func tions which you can activate or deactivate via the tele phone With a multiline telephone each function relates to the prime line The functions can also be invoked via optiPoint display module call control gt page 149 Toggle Key To invoke the functions make line busy and stop hunt one of the function keys can be defined and program med as feature toggle key see also gt page 83 By pressing the function key you can activate or deac tivate the corresponding HiPath 8000 function on the server You can only assign function keys on the first level be cause the LED associated with the key is used to indi cate the function s status as either On LED on or Off LED off The LED indicates the status of a function on the server It can therefore change regardless of wheth er a function key is pressed or not If a function key is pressed the display will indicate the resultant status of the function Example Switching between Line busy and Line free Precondition Your service personnel has set up a key for the function Busy switch line Busy for the hunt group Press the toggle key The message Line busy appears in the display and the LED lights up Press the toggle key again to switch back to Line free The message
50. permits selection editing and redial functions 11 Cancel the current action 12 Shift to the second key level Each feature key has a corresponding visual indicator LED to indicate the status of the feature 20 Introduction Control Keys The control keys and C are located to the left of the dialing keypad De pending on the operating mode you can modify the following settings not with economy economy plus Mode Key Key Incoming call Reduce ring tone vol Increase ring tone vol ume ume Speakerphone Reduce loudspeaker Increase loudspeaker volume on telephone volume on telephone Handset controlled call Reduce loudspeaker Increase loudspeaker volume on handset volume on handset Setting using the con figuration menu and Audio Settings Adjust volume of loudspeaker handset key click and ring tone as well as ring tone sequence and melody confirm with v 21 Operating the Telephone with the Display 22 Operating the Telephone with the Display The optiPoint 410 420 economy economy plus standard S V7 0 offers all functions on the display in dialog menus which are independent of status With the three dialog keys you can scroll through the individual functions select the function you require and activate it You can also assign en hanced functions to the keys such as destination numbers or shortcuts for certain actions
51. released by service per sonnel P 56 Transfer on hangup gt Select and confirm Confirm in order to activate or Switch off gt vV Confirm in order to deactivate 112 Customizing the Telephone Step by Step D 3 Local functions gt 1 Abbrev dialing gt O 1 23456176 gt v v gt gt B Not programmed ES Program destination 4 gt to q v or or D Local Functions You can use the Local Functions menu to configure phone based functions such as password definition or memory assignment for example D This menu can be protected using a user pass word page 114 Prerequisite You are in the Setup menu gt page 90 Select and confirm Enter a password if necessary You will find an overview of the options from page 229 Abbreviated Dialing You can use this option to program up to 12 abbreviated dialing entries Prerequisite You are in the Local Functions menu gt page 113 Confirm Note the index of the current abbreviated dial entry is displayed to the left of the number itself Entries that are not currently configured are shown as Not pro grammed Scroll through the programmed entries Stop scrolling when the display indicates an entry that is not programmed and confirm Confirm Start entering digits immediately Use the arrow keys to select a different dialing mode before entering digits If
52. settings gt VY Select and confirm You will find an overview of the options from gt page 229 Loudspeaker Volume In Idle Mode Adjust the volume of the loudspeaker the handset loud speaker and the ringer tone when the telephone is in idle mode The lowest loudspeaker volume is 1 and the highest volume is 8 Open the Audio Settings menu see above Prerequisite You are in the Audio Settings menu page 124 1 Loudspeaker vol gt Confirm The current volume is displayed The value can be increased or reduced by using either DS the control keys on the telephone or the arrow keys or Ei HE the keypad keys TT JJB B BIN gt Confirm the setting The new setting is displayed as a value During a Call You can adjust the volume of the loudspeaker or the handset loudspeaker using the and keys during a phone call Then press the 7 key to save the setting Otherwise the setting will only apply to the current call The Loudspeaker volume menu disappears after five seconds if you do not make any entries 124 Customizing the Telephone Step by Step D ERingsrvabE 9 7 D iesus SpecitieRingerz s 7 gt mes A D Batu 77778 7 DO a H oo es Ringer Volume Prerequisite You are in the Audio Settings menu gt page 124 In Case of a SingleLine Telephone Select and confirm The current ringer volume is dis played In Case
53. the Telephone 0 00 000 cece eee eee 2 Important Notes gt seria gateau eaae ei tee 3 LADEIS c 3 General Information 0000e eee 12 About These Operating Instructions 2 2 2 000 000 c eee eee 12 Intended Use iii cii ak ped ert cR axa purs ERR 12 Product Identifications uude ues daha RD ER Ded 12 Echo ETEC 2 25 essc toca cu ee aes mue aes ee Red PRS S 13 Sri ste 13 Notes and Symbols 00 000 20 ccc 13 Sr es re te a pene E tama a a Aneta Ra E E 13 Symbols in the Manual liiis 14 Introduction 0 ccc cece eee eee eee ees 15 OVSIVIGW decetero dendo ducks maU Rae ade dap Dad rd as 15 Secure Voice Transmission iilii elles 16 Features x Ere ae be edendo atte eL RU ER CURE wh hed OR d 16 Telephone TypeS 2 2 0 0c eee 16 Layout of optiPoint 410 420 economy economy plus standard 17 Display and Dialog Keys 02200 002 e eee eee 18 Keypad cce e ea ees ent ie Bob gis deh ee ee ee ea 19 Programmable Keys iens sexes bes ke E REOR ae ew are 20 Control KEYS a reset mese ei actus escena red A eE EE sepsis 21 Contents Operating the Telephone with the Display 22 Standard Telephone Functions 0 00 0000 cee eee eee 22 Secure voice transmission ilii ees 23 MODY e atk on hae GR ag We we hed Ke 23 Multiline Functions vre esse oe x em de Ren en 23 FUNCTION SElECHION oc gaa ee pep ER UR REA RR RE RR Y 24 Incoming Calls c
54. the Telephone Step by Step Notebook or Store gt v Ringer off BO Ringer off The phone is now ready to dial with this function key in the programmed level If you want to program another key or key level of the same key you can select the level again Impe If you are using an optiPoint 410 write the func tion that you have assigned to the key on the la bel card to identify it gt page 238 Using Function Keys You can call the programmed functions depending on the current status of the telephone The corresponding display appears after a function key has been pressed Example 1 Activating the Notebook function Prerequisite The Idle menu or an active call is dis played Press the Notebook function key Enter the number to be stored and confirm Confirm Storage of the number is confirmed with Entry stored Example 2 Switching off the ringer for incoming calls on the telephone Press the Ringer off function key The Ringer off LED lights up The ringer is deactivated In the event of an incoming call the LED blinks instead 123 Customizing the Telephone Step by Step Audio Settings Use this menu to adjust the volume of the ringer tone with which your telephone signals incoming calls the volume of the loudspeaker and the handset volume and set the room acoustics for handsfree talking Prerequisite You are in the Setup menu gt page 90 D 5 Audio
55. the abbreviated number is already programmed and you press 7 these digits are moved to the third line in the display When you enter the first digit the original content is deleted and the new digit is displayed 113 Customizing the Telephone Step by Step Program destination v 5 0451524486 gt b A Change gt v WJ an WJ 114 If you immediately enter digits using the keypad the content is deleted and the first new digit entered is dis played Confirm to enter digits Enter digits and confirm The stored number is displayed You may now use the arrow keys to browse or program other abbreviated numbers User Password You can use this option to modify or enter your user password Your password will protect all your userspe cific settings including the language settings Prerequisite You are in the Local Functions menu gt page 113 Select and confirm Confirm Enter a new password exactly 6 numbers and confirm The new password should be different from the default 000000 Enter the password again and confirm Correct entry ac knowledged with Password accepted IE The user password can also be changed remotely over the web server gt page 210 Customizing the Telephone Step by Step D eres 7 D eo 7 P 8zLock Phone gt v D 03 Set Change Target gt V D Z D E 75 7 E Em J Cp A
56. the options from gt page 229 The optiPoint 410 420 economy economy plus stan dard S V70 is equipped with 12 function keys all of which are user programmable on two levels Five of these keys are preassigned on the first level These keys are listed and illustrated on page 20 Even these five preassigned keys can be repro grammed Ill The possibility of programming a key may be blocked by your service personnel In this case you get the message Locked by administrator if you try to assign a function to this key If possible do not change the Cancel and Shift keys These enable you to cancel procedures and or program shifted keys The optiPoint 420 or optiPoint self labeling key module provide an electronic self labelling function for program ming keys The programming procedure using the telephone menu is described below with examples However you can also program keys using the web interface gt page 207 117 Customizing the Telephone Step by Step 05 Setup gt E gt 55 4 Function keys gt 1 Non shifted keys gt D 09 Mute Vv 6955 5 EE or mang CA 118 Example 1 Assigning the Mute Function to a Function Key You would like to switch the microphone on or off while making a telephone call This function should be as signed to one of the function keys Imp Functions are only programmable on the first key level On the se
57. tm eee ee GTA 83 Functions in a Hunt Group iis 84 Make line DUS ius hber Uta eR ae E ue ck ds 84 Mark a line as the End of a Hunt Group 85 DLS Mobility Funktion 86 Mability ScernafioS srece reetur Sade 608 q ewnbeter e eI RP 86 Logging on and off at the same telephone 86 Logging on and off at at different telephones 86 Logging on and off at the Same Telephone issues 87 Logging on at the Telephone s sace sra pi grae gne do 87 Logging off at the Telephone 0 0 00 eese 88 Logging on and off at at Different Telephones 89 Logon with Forced Logoff at the Remote Telephone 89 Logon with Delayed Forced Logoff at the Remote Telephone 90 Contents Customizing the Telephone 91 Accessing the Setup Menu 0 0 0 0 esse 91 SENINGS zs oue rs ERAS edge p ek we veu TO FIER s 92 Config ration obe deran ebi CQ equ bes b v adden pa 92 County OPlONS s shone a done Reed arteria oti baee eU dene Br 92 LANGUAGE MD PRESE 93 Date me ee siie a ee eee eee ys hice ee eb ded 93 Call Deflection 0 0 00 eee 94 Call Forwarding 22 4 RR repete CPEIRHCPETe ERR CPRS 95 e EDU 1 ERR eee iy re em MEER DES 95 Call Waiting vnu tree eee ba Yale s KY ere d Ars Rha 96 Call Transfer ies ee t eee bo che ee A dee pe E pues 96 CAM JOM Aix talcs ett rte tte e
58. to configure call deflection to a destination You can also predefine a destination for the deflection see gt page 106 Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm Calls can be deflected Confirm Call deflection is not available in this menu The new setting is displayed 93 Customizing the Telephone Step by Step O 05 Call forwarding gt V or Switch off v D 07 Call duration v Switch on v or 94 Call Forwarding Imp This function only affects phone based call for warding The administrator controls call forward ing from the HiPath 8000 You can use this option to define whether phone based call forwarding can be configured or not Imp This option is only available if it has been activat ed by the administrator Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm Call forwarding can be configured Confirm Call forwarding cannot be accessed The new setting is displayed Call Duration You can use this menu option to activate and deactivate the Call duration function TT This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm The call duration is displayed Confirm Display is suppressed The new setting
59. to display a line Qo Line Box Button with userdefined line name Status display icons Idle Ringing Icon blinking Call waiting mode Blinking rapidly On hold on another line Busy Active m mBEE Out of order Call view Icon Press here to access the last call view displayed Press the Call view icon to return to Call Control with the preset line gt page 182 184 Operating the Telephone with the optiPoint display module Step by Step View with More Than Seven Lines If more than seven lines have been configured use the display keys Next and Previous to scroll through all of the hidden lines P Mutine NNI TER 4P Mon 07 03 05 11 34AM lt View Line gt l Secretary lt View Line gt Store lt View Line gt Manager IS View Line Desk 1 IS View Line Desk2 eS View Line Desk 3 P View Line Production e Multiline Al 4P Mon 07 03 05 11 34AM E View Line Kitchen View Line 4 Canteen View Line Gate 185 Operating the Telephone with the optiPoint display module Step by Step Incoming Call Ringer or Call Waiting Tone If a line has been configured so that a call is signalled with a ring or call waiting tone and there is an incoming call in View
60. with lower priority status are only displayed if the calls are answered by another telephone or cleared down You can answer the ringing line currently being dis played or switch to line overview mode and select a dif ferent line that is in call waiting mode ringing or on hold 198 Operating the Telephone with the optiPoint display module Step by Step Display of Line Information for a Held Line During a Call Prerequisite The Show interline state function must be activated see gt page 107 If a line was placed on manual hold by another tele phone while you are in Call Control it is displayed in a line information box Example Secretary Bs CH t Mon 07 03 05 11 34AM Bill Smith 987654321 00 24 Line on hold Desk 2 iy Consult Transfer i 199 Operating the Telephone with the optiPoint display module Step by Step 200 Ringer Call Waiting Tone on the Line when Dialing Prerequisite The Show interline state function must be activated see gt page 107 If you are dialing an o is incoming on the lin utgoing call on one line and a call e not currently visible a display similar to the one below appears secretary Bess CRS t Mon 07 03 05 11 34AM Bill Smith ec 987654321 Calling Jill Hill Manager You now have the fo lowing options e Ignore the line that is ringing or on which
61. 321 PA 09876 Append codes ok Clear Consult Pause 88 chars left Feature toggle function key Assign a function to key 10 Select a function Feature toggle v Parameters for function Feature toggle Key Label Busy Feature Code 96 Description Busy 45 chars left HotDesking function key This key can only be set up if your service personnel has set up the tele phone as a guest telephone in the HiPath 8000 Select a function State Key v Parameters for function State Key Key Label HotDesking Feature Code 60 Feature URI HDLogonToggle Description HotDesking 45 chars left 213 Web Interface 214 Info Message Microsoft Internet Explorer EN The function key definitions have been saved The function keys have been assigned the selected functions Country Settings For a description of the country setting in the Telephone menu see gt page 91 Ill 15 Click a field in one of the interface images to obtain more infor mation about the field Country Settings Country United Kingdom M Reset Language Settings Setting the language gt page 92 Impe 15 Click a field in one of the interface images to obtain more infor mation about the field Language Settings Language German vi German Submit IM If an optiPoint display module is connected you
62. 5 11 34AM Bill Smith 987654321 X When you press the Hold Line option a display similar o the one below appears Bill Smith 987654321 Line Held Line put on hold by Manager company com Retrieve f the call is put on hold you have the following two op ions e Transfer the call see Retrieve Your call is reactivated gt page 188 Switch to line overview See the following example 192 Operating the Telephone with the optiPoint display module Step by Step LLC 2 4P Mon 07 03 05 11 34AM lt View Line gt Secretary lt View Line gt Store P Bill Smith Manager View Line Chef A View Line Desk2 View Line Desk 3 IS You can now select a different line for an outgoing call for example 193 Operating the Telephone with the optiPoint display module Step by Step Multiline Calls Display of Line Information in Call Control This section describes how the multiline Call Control provides information about the current status of other lines This should enable users to toggle between vari ous Call Controls and to obtain an overview of impor tant operating states of lines that are currently not visi ble This is enabled by the display of lines that have the fol lowing states e Active e Ringing e Held by own phone e C
63. 7 Mon 07 03 05 11 34AM 44 123456 78910 Call Log Redial Last No Group Pickup Forward Calls Do not disturb Cancel Callbacks Setup Contacts x 137 Operating the Telephone with the optiPoint display module Step by Step yA amp 138 Deflect Call ion without answering it COA LG Mon 07 03 05 11 34AM Bill Smith E 987654321 l x Incoming Call Press the Deflect icon Call Control Bel a Mon 07 03 05 11 34AM Bill Smith 987654321 Incoming Call Deflect this call to 1234567 and then press the Deflect display key Follow these steps to deflect a call to another destina Enter the destination or modify an existing destination Operating the Telephone with the optiPoint display module Step by Step The incoming call is saved in the Missed Calls list You can also predefine the deflect address gt page 106 Call Control A LZ Mon 07 03 05 11 34AM Bill Smith 987654321 Incoming Call Deflecting done 1234567 139 Operating the Telephone with the optiPoint display module Step by Step Second Call You can answer a second incoming call while already on a call or while you are still dialing The caller hears the ringing tone while you hear a call waiting tone Accepting a Waiting Call oe Mon 07 03 05 11 34AM Bill Smith 987654321
64. 87654321 On Hold 00 24 Ge Press the Blind Transfer icon nr o LS Mon 07 03 05 11 34AM Bill Smith 987654321 On Hold 00 24 Blind transfer this call to Del 123 1234567 Cancel mi P p Enter the destination numbers and press the Transfer display key You will be notified when transfer is com plete You can then replace the handset or redial To cancel the procedure before transfer is complete press the Cancel display key 146 Operating the Telephone with the optiPoint display module Step by Step o Ending a Call During a call you can use the following options to end the call immediately Press the Clear icon Replace the handset Displaying Missed Calls If you do not answer a call the call data is logged to the Missed Calls list The icon for missed calls and the number of missed calls only appears if entries have been stored in the list of missed calls gt page 170 Call Control A LAG Mon 07 03 05 11 34AM 44 123456 78910 RACA SIEMENS Press the Missed Calls icon to open the list gt page 170 I gt The icon is only displayed if the Call view icons option is activated otherwise the appropriate text is displayed here The function is deactivated by default gt page 108 147 Operating the Telephone with the optiPoint display module Step by Step Voice Messages If you have received voice mes
65. If you have selected a party you can use the following options to scroll to the next previous party Select and confirm Select and confirm Press the Cancel Rel key or select 0 End to quit the Call Log 41 Operating the Telephone with the Display Step by Step 42 Missed Calls BO Repeat Dial e Missed calls Key If the Missed Calls list contains new entries that have not yet been displayed the LED for the Missed calls key blinks While you are checking the list the LED lights continuously When you exit the LED only blinks if a new missed call entry has not yet been accessed Prerequisite The key has been configured gt page 117 Press key to display the Missed Calls list immediately 3 page 40 Redial Key You can also use the redial key to display a list of the last 20 numbers dialed The last 20 numbers dialed are automatically stored re gardless of which line was used to place the call If the dialed party was busy or did not answer you can redial the number without having to re enter the number for your next attempt The number dialed last is the first one in the list Prerequisite The key has been configured gt page 117 Press key to display the Dialed calls list immediately gt page 40 Operating the Telephone with the Display Step by Step Call Forwarding D The HiPath 8000 also provides switch based call forwarding features These features are de
66. Press the key associated with the line that is in use e The line key LED blinks e The line s LED indicates the hold status on all con nected multiline telephones e Any user with an appearance of the held line can press that line key and retrieve the call from hold Manual hold cannot be used with a consultation hold or after a waiting call has been answered Transferring a Call You can transfer your current call to another party with or without consultation Transferring without Consultation Select and confirm Enter the telephone number of the party to whom the call is to be transferred Confirm The call is transferred with the message Transferring and the confirmation Call transferred to the second party You can now replace the handset or dial a new number Operating the Telephone with the Display Step by Step CD Consultation Vv P Dial 8 7 2 D Bsmpleieansisr TS 7 or Complete Transfer v Transferring with Consultation Proceed as follows to announce the transfer before hand Select and confirm see also gt page 47 Enter the telephone number of the party to whom the call is to be transferred Confirm The party answers Notify user of call transfer Select and confirm you may also simply replace the handset to connect the parties The display indicates that the parties have been con nected Replace the handset Transfer on hangup Pre
67. S 7 p Bistro s 7 Lock Phone You can use this option to lock your phone so that unau thorized persons cannot make calls from or change your user settings Emergency numbers and predefined numbers from the dialing plan can be dialed Imp The telephone can only be locked if you have de fined a user password The new password must be different from the default password 000000 gt page 114 Prerequisite You are in the Local Functions menu page 113 Select and confirm Lock Only Select and confirm Phone Locked appears in the display If you now try to dial a number or open the menu you are requested to enter the user password Lock Phone with Forward Set Change Target This must be programmed in order to use the 01 Lock with Forward function Select and confirm Select and confirm Confirm Select and confirm Enter a destination phone number or change the exist ing number Confirm your entry Lock Phone Select and confirm Select and confirm Fwd Phone Locked appears in the display Incoming calls are immediately forwarded to the config ured forwarding destinations 115 Customizing the Telephone Step by Step Clear Target If you do not require the 01 Lock with Forward func tion you can clear the forwarding target In this case only 02 Lock Only will be available Select and confirm D 3 Lock Phone gt P 04 Clear Target gt D Clear gt
68. Switch on Lift the handset To activate forwarding enter the code e g 92 consult the administrator or the code and a number e g 901234567 You will hear a confirmation tone Switch off Lift the handset To deactivate forwarding enter the code e g 93 con sult the administrator You will hear a confirmation tone Unconditional Call Forwarding The HiPath 8000 function unconditional call forwar ding allows you to enter a feature code to forward all in coming calls to another destination You also specify the forwarding destination Activating call forwarding You can activate unconditional call forwarding as fol lows Lift the handset Enter the code e g 72 consult the administrator to activate unconditional call forwarding Wait until you hear the confirmation tone Enter the DN of the station to which calls are to be for warded Wait until you hear the confirmation tone HiPath 8000 has received the request 73 HiPath 8000 Functions Step by Step The HiPath 8000 rings the telephone to which you want to forward your calls Ji If the party answers you can notify the party that your calls are being forwarded e f the forwarded to party does not answer or is busy repeat the activation procedure As long as you do so within two minutes you hear the confirmation tone followed by dial tone The HiPath 8000 does not attempt to alert the party at the forwarding des tination that the
69. User Manual HiPath 8000 optiPoint 410 420 S V7 0 economy economy plus standard www siemens com enterprise Safety Precautions Safety Precautions For Your Safety The IP telephone optiPoint 410 420 economy economy plus standard S V7 0 complies with the European standard EN 60 950 which deals with the safety of information technology appliances including elec tronic office equipment This device has been designed with safety in mind thus protecting both individuals and objects There is always the danger of small objects being swallowed by young chil dren In the case of the optiPoint 410 420 economy economy plus standard S V70 this applies in particular to the connecting cord clip Please make sure that such items are not accessible to children e Use only the enclosed power supply together with the special LAN cable e Never open the power supply enclosure Protection of the Telephone e The telephone must not be used in bathrooms etc as it is not splash proof e Before connecting or disconnecting the LAN cable pull the power plug out of the plug receptacle first e The device must not come into contact with abrasive liquids or liquids which are liable to discolor it such as tea coffee fruit juices or soft drinks Location of the Telephone e The telephone should be operated in a controlled environment with an ambient temperature between 5 C and 40 C 41 F and 104 F e To ensure good handsf
70. a call is waiting and continue operation in call view e Press the line view in the Ringing Call Waiting display to view the incoming call while dialing Press the line box in the Ringing Call Waiting display to answer the incoming call this autornati cally interrupts dialing and the view switches to the status for the oth er lines Operating the Telephone with the optiPoint display module Step by Step Character Input Changing Character Mode EU mA mA Press this icon to switch keyboard input from numeric to alphanumeric lowercase and or alphanumeric up percase Numeric input Call Control __ EET LR Mon 07 03 05 11 34AM 123 12345678 Alphanumeric input lowercase Call Control IAJ LG Mon 07 03 05 11 34AM abc John mfjo6 201 Operating the Telephone with the optiPoint display module Step by Step Alphanumeric input uppercase Call Control a ee LK Mon 07 03 05 11 34AM ABC e v YoHN M go 6 Switching Between Overwrite and Insert Mode Switching to Insert Mode f the icon appears in the bottom system display rOW you are currently in overwrite mode i e input characters overwrite existing characters Press this button to switch to insert mode P EN ee Mon 07 03 05 11 34AM Del 123 12345678 202 Operating the Telephone with the optiPoint display module Step by Ste
71. acter Mode 0 00 000 ce eee eee 201 Switching Between Overwrite and Insert Mode 202 Navigating on the Display Module 0002005 204 Selecting and Activating Control Elements 204 Edit Fields soie 228 cid rw RERBA IONE LESER EN 205 Control Keys on the Telephone 000000 cee eee 205 Setup Menu in the Display Module llle 206 Contents Web Interface Lssuusse 207 General Infortmiatibn x cesse eere dca dome e DR ete 207 Preparatory Steps x osse dues DRE OUR SR 208 Men StI ct re ts vice spe oig ees ovre X UEM S e sed 210 Change User Password anana cette eee 210 FUNCION KEYS i dte gating stat ceci med nd BERE RC REL SE Dn SERRE 211 Select Function Key stants eaga oia lese 212 Country Settings 214 Language Settings llis sese 214 Audio Settings ss eiiie rade doe iona aAA EERE E a ees 215 Call Related Parameters nonna anaana 215 User Security Setting a aaua nuaa eee 216 Mobil User Logoff 14133 sinsi suere saset awaye ater nod 216 Alphabetic Reference naaa 217 Using Editors nananana 225 Entering Textus s gettin re hes eana ew ea BEG C 225 Entering Characters 0 0 tee 225 Navigating During Text Entry 0 0 0 0 00 cece eee 227 Appendix i asas peso YA EE en cnamenensass 228 Idle Mode DISplay 2 ate entiers et hee LRL e ORC d ce 228 User Menus sea Re vr ad tie d
72. age 169 Operating the Telephone with the optiPoint display module Step by Step Call Log To call or clear a party select the relevant name from the Call Log You can display call details or store caller data in the phone book The following call logs are created e Dialed calls e Missed calls e Received calls e Forwarded calls You will find more information in this regard in the de scription of the Telephone menu gt page 39 i To ensure that caller data for incoming calls is stored you must make sure that the caller ID is transferred gt page 97 Dialed Calls The last 20 numbers dialed are automatically stored If a line is busy or if there is no reply you can use the Di aled calls list to redial the number The numbers dialed are sorted in descending order ac cording to date and time The number dialed last ap pears first in the list Mon 07 03 05 11 34AM 44 123456 78910 Redial Last No Group Pickup Forward Calls Do not disturb Cancel Callbacks Ringer on Setup SIE 169 Operating the Telephone with the optiPoint display module Step by Step B _ or Feil 9 or Missed Call BO 170 Open the menu in idle mode or when prompted to dial and select the Call Log option Select Dialed calls Press the Redial key to open the Dialed calls list CC al Missed calls 10 8 new Dialed calls 8 45678990 Fred Bloggs Ji
73. ails The following is displayed when you press Details e The number of call attempts from each user max 99 e The date and time of the last call attempt calles Jf Missed calls 1 of 10 987654321 Bill Smith 0101010202 03 03 03 6 28 Calls 68 AN Cancel Operating the Telephone with the optiPoint display module Step by Step Received Calls Open the menu in idle mode and select Call Log gt page 132 Select Received calls This list contains the calls that were not answered on this telephone It is sorted chro nologically with the last call answered appearing first If no caller information is transmitted Caller ID unknown is entered in the list Call Log A Missed calls 10 8 new Dialed calls 8 Received calls 12 13579329 Bill Smith Frank Goodman Harry Grey Dorothy Silverr Kathrin Bauer AN Robert Miller NA Forwarded calls 10 173 Operating the Telephone with the optiPoint display module Step by Step 174 st _ Forwarded Calls Open the menu in idle mode and select Call Log gt page 132 Select Forwarded calls The list contains the calls for warded and deflected by this telephone This means that the calls forwarded to the voice mailbox are also listed The list is sorted chronologically whereby the last entry appears first If no caller information is transmit ted Caller ID unknown is entered in the list ca
74. al line where a call is ringing waiting the longest is displayed If there are no incoming calls the Start display shows the line with the highest priority in accor dance with the lines preferred by the administrator for outgoing calls If the line for outgoing calls with the highest priority is busy in use by another telephone the next avail able line for outgoing calls is displayed If all available lines for outgoing calls are busy the line overview is displayed If no preferences have been defined the line over view is displayed IE A configured line is only displayed in the line overview if the display for this line is activated page 107 Display is activated by default You cannot use the Direct Station Select ke Ip y gt page 70 if the optiPoint display module is in e control view The Direct Station Select key line is also not displayed in the Line Overview gt page 184 183 Operating the Telephone with the optiPoint display module Step by Step Line Overview t When you press the Overview icon in the idle display a view like the one below is displayed Multiline Al 4P Mon 07 03 05 11 34AM lt View Line gt Secretary e View Line Store P View P Manager P View Line Desk 1 IS View Line Desk 2 ays lt View Line gt Desk 3 A View Line Box button with prompt
75. all If the number of the caller is transmitted it is stored in the Missed Calls list SO you can call that person back at a later date Select Refuse call and confirm The display returns to the idle menu The person calling receives a negative response 2 Operating the Telephone with the Display Step by Step DO pettecteaz as v P Dial gt v Cb peene 7 28 Deflecting a Call You can deflect an incoming call to another destination Select Deflect call and confirm Enter the destination number Confirm your entry A message informing you that the call has been deflect ed appears in the display The deflected call is stored in the Call Log under For warded calls Second Call If the Call waiting function is activated gt page 95 and your are currently making a call you can pick up an other call The caller hears the on hook signal you hear the call waiting signal Accepting a Waiting Call You are conducting a call A second call is indicated in the display and you hear a call waiting signal Confirm query You can talk with the second party The connection with the first party is held Confirm to end the call and return to the first party The first party connection is displayed again ill To activate or deactivate the Call waiting func tion see gt page 95 Operating the Telephone with the Display Step by Step D eS 7 C etiescea
76. all Waiting mode e Held by another phone In the lower part of Call Control a line information box appears it displays the line with the most impor tant status in accordance with the following priorities e Active and signalling for second incoming call dis played as Ringing or Call waiting e Active e Ringing incoming call hold ringback or hold ring back for pickup group in the order established by the rules for selecting the preferred terminal line see gt page 183 e On Hold manual hold on your own telephone in the order last on hold displayed first e On Hold manual hold on a different telephone in the order last on hold displayed first e Advisory tone for incoming call on hold too long Hold Ringback on hold too long in pickup group Hold Ringback in the order defined by the rules for selecting the preferred terminal line see gt page 183 Ds The states Ringing Call Waiting and On Hold are only shown for those lines for which the user has activated Line informationin Line settings 194 Operating the Telephone with the optiPoint display module Step by Step Answering a Call on Another Line Prerequisite The Show interline state function must be activated see gt page 107 An incoming call on another line in Call Control Ringer or Call Waiting signal is displayed in a line information box Secretary Al Bs CPs t Mon 07 03 05 11 34AM Bill Smith e
77. all waiting mode A new incoming call possible callback is wait RAPIDLY ing Vor 2 FLICKERING Held A call held in a queue that can be answered by the multiline telephone BLINKING Idle forwarded The line is forwarded immediately prime line SLOWLY only 8 BLINKS Idle forwarded A secondary line is forwarded immediately SLOWLY HiPath 8000 forwarding ON Busy local The line is seized by a connection to the multi line telephone Busy remote station The line is seized by a connection to another 4 multiline telephone FLICKERING All The line appears on the display i e it is busy WEAKLY 1 In the case of a line for which a call is waiting call waiting mode is maintained so that infor mation on the waiting call remains displayed 2 A call may already be connected to the line for which a new call is waiting This is referred to as Call Waiting The connection can be active or held 3 iy LED indicator on the prime line key indicates immediate forwarding instead of an idle Ine 4 Only if activated by administrator 5 M active call is connected to the multiline telephone A call is connected to the other tele phone Direct Station Select key Status Indication LED Line status Description OFF Idle The line assigned is not used ON Busy The main line of the target telephone is busy BLINKING Incoming call An incoming call is waiting on the main line of the target telephone 236 Appendix Error
78. an action such as Save Download Invoke and Restart A message is dis played in the event of an error Select an option from the List field D 15 Click a field in one of the interface images to obtain more information about the field 207 Web Interface 208 Preparatory Steps Open Web Interface Precondition The web interface must be activated To evoke the interface open a web browser and enter the following URL http IP of the telephone Where IP of the telephone stands for the IP address of the optiPoint 410 420 economy economy plus standard S V7 0 that you want to map A host name has been assigned to your telephone you can evoke the web interface using this host name in the browser Please check the name with your service personnel You can then access the web interface for your telephone e g in the following format https hostname domainname If applicable confirm the following advisory message with Yes Security Alert Information you exchange with this site cannot be viewed or c changed by others However there is a problem with the site s security certificate The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority o The security certificate date is valid The name on the security certificate does not match the name of the site Do you want to proceed V
79. ase this value with the control keys on the telephone or the arrow keys or the keypad keys Confirm the setting The value of the new setting is dis played 129 Customizing the Telephone Step by Step Restarting the Telephone If an optiPoint display module is connected and you re quest a change of language either through the lan guage menu option or by changing from a mobility user to base user or vice versa you are asked to Restart the telephone CHe08 Press the keys one after the other The Restart is exe cuted after a few seconds 130 Operating the Telephone with the optiPoint display module Step by Step 132 Operating the Telephone with the optiPoint display module I Product support for the optiPoint display module by Siemens Service was discontinued at the end of 2006 The optiPoint display module can not be connec ted to the optiPoint 410 420 economy economy plus Using the Display To select the control elements on the display use the stylus provided or a similar object that will not damage the display surface Please read the instructions on page 204 Call View Start Display Prerequisite Use DSM is enabled gt page 105 and the telephone is not locked gt page 115 When you connect the telephone for the first time or re start it a message appears prompting you to press the display to start Call Control The idle display appears Press the Menu icon t
80. ay module Step by Step You can also use phone numbers that are stored in Contacts gt page 156 in Redial Last No gt page 168 or in a Call Log gt page 169 Call Control Bel a LRG Mon 07 03 05 11 34AM 123 12345678 Confirm dialing as soon as you have finished entering he number Call Control 7 Mon 07 03 05 11 34AM 12345678 Calling The number is dialed As soon as the party answers the Call Control switch es to display an active connection 150 Operating the Telephone with the optiPoint display module Step by Step gt 47 or Loudspeaker BO Voice Dialing Dial the phone number by simply speaking a name Prerequisite Entries in the Contacts phone book must be supplemented configured for voice dialing IE Please refer to the operating instructions for the optiPoint display module for information on how to program entries for voice dialing Lift the handset Press Press the Voice Dial key on the display module The display switches to Voice Recognition mode Speak the name of the person you want to call into the handset or the microphone Repeat if necessary If the name of the party is recognized the number is dialed 151 Operating the Telephone with the optiPoint display module Step by Step On Hook Dialing Call Control ITA LA Mon 07 03 05 11 34AM e 12345678
81. can set the volume level using the following values 1 5 e Minimum value 1 quiet e Maximum value 5 loud e Default value 3 gt page 215 E gt page 129 221 Web Interface Selecting a Function Select the required functions for both first and second level function keys The following options are available for selection Function Key Explanation Clear definition Clear current definition Clear Selected dialing Configure function key as a selected dialing key and program telephone number Abbreviated dialing Configure a function key as an abbreviated dialing key Repeat dialing Configure a function key as a redial key Missed calls Configure a function key to display missed calls list Voice Messages Assign a function key for displaying voice messag es Forwarding Assign the Call Forwarding function to a function key Loudspeaker Configure a function key as a loudspeaker key Mute Assign a function key for muting the microphone Ringer off Define a function key to switch ringer on off Hold Assign a function key for holding calls Alternate Define a function key for alternating between two callers Transfer call Assign the Transfer function to a function key Join Assign a function key for call connection Deflect Define a function key for deflecting calls Setup menu Assign a function key for evoking the Setup menu Room echoing
82. ce D s The Siemens service department can only help you with encoun tered problems or defects on the unit itself Should you have any questions regarding the operation your spe cialist retailer or network administrator will gladly help you with the right answers For any questions regarding the telephone connection please con tact your network provider In the case of any trouble or defects on the unit itself please dial the ser vice number of your country Notes and Symbols Safety Information that is important for preventing injury or damages is marked specially as they are important instructions for correct use of the unit This symbol indicates a hazard Failure to follow the instructions given may result in injury or in damage to the unit D This symbol indicates the following e Key information important for the proper use of the telephone e Particularly important information about the differences be tween single and multiline mode 13 General Information Step by Step Cally P oo GB or C pe Nz pe ia v pzecairisg 7 7 14 Symbols in the Manual You will find a graphic representation of the Telephone menu operating steps in logical sequence in the left col umn Below is an explanation of the symbols Lift the handset off hook Replace the handset Conduct a call Enter a telephone number or code Enter the code Inc
83. chically structured menu system The menu structure is nested into a maximum of four levels Within this structure the second line displays the currently selected menu while the fourth line displays a menu option Introduction Keypad The optiPoint 410 420 economy economy plus standard S V7 0 keypad features digits letters and some special characters Depending on the se ected input mode you can key in letters and special characters by press ing the relevant key as often as necessary until the required character ap pears on the display Examples of letter inputs are the password the user name or FTP down oad files and file paths respectively For example if you want to enter the letter R press 7 three times as R is at the third position For the letter U press 8 twice 19 Introduction Programmable Keys optiPoint 410 420 economy economy plus standard S V70 is equipped with 12 function keys all of which are user programmable on two levels the Stop Escape and Shift keys should be retained Five of these keys are pre assigned in the first level With the optiPoint 420 advance S V700 you also have the option of as sig ning a name to the key which will then be displayed automatically TS E rid Cancel Rel Shift Function Key Function 1 Switch loudspeaker of the base unit on off Redial one of the last 20 numbers dialed Displays the last 20 missed calls and
84. cond level only numbers names are programmable Select and confirm Select and confirm Confirm You are prompted to press a key Press the function key to be programmed the associat ed LED blinks Select and con irm When programming function keys on an optiPoint 420 or optiPoint self labeling key module the electronic labeling function Label is displayed with the following prompt Select and confirm to retain the preset label Confirm to adapt the electronic key labeling Enter or modify key label and confirm The relevant key is labelled automatically The new function is assigned to the function key If you want to program another key or key level of the same key you can select the level again Imp If you are using an optiPoint 410 note the function you have assigned to the key on the label card to identify it gt page 238 Customizing the Telephone Step by Step Example 2 Assigning Repertory Dialing to a Function Key There are two ways of assigning the Repertory dialing function to a function key e Define a new key called Repertory dialingand en ter the repertory dialing sequence e Edit the repertory dialing sequence of a Repertory dialing key that has already been programmed The Repertory dialing function is similar to the select ed dialing function but it also allows you to enter dialing control functions at any point in the repertory dialing se quence As with ev
85. cting calls Prerequisite You are in the Configuration menu gt page 91 5 Select and confirm An existing destination is displayed Confirm Change gt Confirm P Enter a destination or modify an existing destination Clear target This is only available if a destination has already been programmed 5 Select and confirm An existing destination is displayed D Select and confirm Confirm The destination is cleared 106 Customizing the Telephone Step by Step DO Mine setting gt V DO p212345678907 gt V D tzShow in overview gt V Switch on gt V or D 2 Position in overview gt V Line Settings This option can only be selected if line keys have been configured multiline Prerequisite You are in the Configuration menu gt page 91 Select and confirm The name of the first line is dis played Select the lined to be configured Activate Deactivate Show in Overview for Multiline optiPoint display module Specify here whether or not the individual line should be shown in the multiline overview optiPoint display module gt page 184 Select and confirm Confirm The line appears in the overview Confirm Line display is suppressed The new setting is displayed Position of Line in Multiline Overview Display Module Specify the position of the selected line in the multiline overview optiPoint display module gt page 184 only w
86. ction Selection A function is selected with the keys 1 or and con firmed with the 4 key The arrow icon gt in the second line indicates that additional functions are available In idle mode there are no menu options available no prompt At the end of the menu list the gt key goes to the be ginning of the list and at the beginning of the list the 1 key goes to the end of the list When you select a function using the v key you are led step by step through the call procedure until all param eters have been entered Incoming Calls The Telephone rings giving the set call signal page 126 If calling party information name number or both is transferred it appears in the display If no information is transmitted you will see Private or Unknown on the phone s display Wig If you are defining settings on the telephone when a call arrives the process is paused After the telephone conversation the telephone auto matically returns you to the point in the menu structure you were in before the call Refer to page 60 for information to answer in coming pickup group calls Answering a Call With the Handset The telephone rings The caller is displayed on the Screen Lift the handset Set call volume To raise or lower the volume press the relevant key until the desired volume is set Operating the Telephone with the Display Step by Step Answer call gt V or Loudspeak
87. d 9 for the phone num ber The number is automatically dialed Double Digit Speed Dialing This feature also lets you easily place calls to frequently dialed numbers Because the list uses a 2 digit speed dialing code it can contain up to 30 numbers The ad ministrator maintains this list Lift the handset Enter the code e g 75 consult the administrator fol lowed by a digit between 20 and 49 for the phone number you want to dial The number is automatically dialed 81 HiPath 8000 Functions Step by Step Using Callback Using the function Callback you can re establish a con nection with the last number dialed from your tele phone D s Use the call log and missed calls list to view a list of answered and unanswered incoming calls from external destinations Lift the handset SY er Enter the code consult the administrator The number is automatically dialed or D Press the Callback key HiPath 8000 checks the called party s status If the line is busy HiPath 8000 redials the number at regular inter vals As soon as HiPath 8000 establishes that both par ties are free it redials the number Tracing a Call You can generate an automatic call trace of the last call received This is useful in response to malicious harass ing or nuisance calls Lift the handset Y Enter access code e g 57 consult the administrator You hear a confirmation tone and the ph
88. d if call forwarding on busy is configured gt page 175 otherwise the caller hears the busy tone These calls are stored in the Call Log so that they can be called back later on Prerequisite Do Not Disturb must be configured gt page 101 Call Control Al Mon 07 03 05 11 34AM 44 123456 78910 Call Log Redial Last No SI E Group Pickup Forward Calls Do Not Disturb Cancel Callbacks Ringer on Setup x _ Open the menu in idle mode and select Do not disturb Call Control Ball a 2 A Mon 07 03 05 11 34AM 44 123456 78910 Do not disturb Bl x Press the DND Off display key to deactivate Do not dis urb Operating the Telephone with the optiPoint display module Step by Step Using Group Features Your telephone can be assigned to a pickup group to en sure optimum handling of specific calls Call Pickup Groups The administrator can combine several telephones to form a pickup group If your telephone is in a pickup group you can answer calls on behalf of another group member You can only belong to one pickup group at a time The administrator can set up your pickup group as fol lows e Notification service you are notified of pickup group calls in exactly the same way as other incoming calls e User initiated service if there is a call for the pick up group you can answer it by pressing Group Pickup Answering Group Pic
89. d in the operating in structions for the optiPoint display module 158 Operating the Telephone with the optiPoint display module Step by Step Enter a phone number using the keypad Imp You can also use phone numbers that are stored in Contacts gt page 156 in Redial Last No gt page i or in a Call Log gt page 169 You can terminate the dialing process with the Cancel key during input of the number and then return to the first party e Press the off hook icon to dial the telephone number Su HA x d Mon 07 03 05 11 34AM 123456789 Calling Bill Smith 987654321 On Hold Jane Brown 123456789 Bill Smith B5 987654321 Complete Transfer 159 Operating the Telephone with the optiPoint display module Step by Step You can now alternate between the two parties gt page 163 or set up a conference call gt page 165 You also have the option of placing both parties on hold In this case the alternating option is not available Call transfer During consultation you can connect the other two par ties to each other Prerequisite You have set up a consultation call page 158 The other party has not answered yet The second party is called Call Control si iy Mon 07 03 05 11 34AM 123456789 Calling Bill Smith 987654321 On Hold 00 24 Complete Transfer Press Complete Transfer in order to transfer the held call to th
90. d the remaining charac ters to be interpreted as dialing digits e The Pause control function at the beginning of the string means that the string should only be sent as DTMF digits If another call is not connected this key is ignored The length of the pause is then zero e The Pause control function after the dialing digits ensures that once the connection has been estab lished a wait time of at least three seconds will be set e The Pause control function after DTMF digits caus es a wait time of at least three seconds plus 0 2 sec onds for each digit sent in the previous block e f astring concludes with OK the digits are sent without having to wait for the user to press OK or until a timeout occurs With the Repertory dialing function multiple function keys can each be programmed with a specific repertory dialing sequence D Select and confirm D Select and confirm Programming the first level Confirm You are prompted to press a key BO Press the function key to be programmed the associat ed LED blinks D Select and confirm P Enter the selection sequence to be saved CL CS OK PA You can use the and keys to insert a function Confirm if the destination is complete When programming function keys on an optiPoint 420 or optiPoint self labeling key module the electronic labeling function Label is displayed with the following prompt 120 Customizing the Telephone
91. display module Step by Step Transfering a second call You can transfer the second call to a third party Prerequisite You have answered the second call gt page 140 Call Control Jane Brown 123456789 00 24 Bill Smith 987654321 On Hold Conference Join HE Ge Press the symbol for Blind transfer SC NN REN Jane Brown 123456789 On Hold 00 24 Blind transfer this call to Del 123 1234567 Transfer ine Enter the destination number and press the display key Lu Transfer You are informed when the transfer process has been completed 144 Operating the Telephone with the optiPoint display module Step by Step a 7 58 Placing a Call on Hold You can use this function to place an active call on hold The other party is informed that they are being placed on hold ea a Bill Smith 987654321 On Hold EE 00 24 Prerequisite You are in the middle of a call Press the Hold icon to place the call on hold The Caller Box now appears further from the Line Press the Reconnect icon to reconnect the call The Caller Box now appears closer to the Line IE You can place two calls on hold at the same time 145 Operating the Telephone with the optiPoint display module Step by Step Transferring a Call You can call another party and connect them with the current or held call party Bill Smith 9
92. dule Step by Step Placing a callback request The other party is busy or does not answer Press the display key Callback The callback request is stored in the system Callback is activated You are called by the system as soon as the party beco mes free or has made another call The number of the party who has become available is indicated on the dis play Call Control mE LK Mon 07 03 05 11 34AM e 12345678 Incoming Call e Press the connection symbol in the Caller Box The connection to the callback party is set up 154 Operating the Telephone with the optiPoint display module Step by Step or Loudspeaker or le _ Canceling callback requests If for any reason callback requests are no longer re quired you can cancel them Prerequisite The telephone is in idle mode Call Control A Mon 07 03 05 11 34AM 44 123456 78910 SIE Contacts m Open the menu and select the option Cancel Call backs All callback requests are cancelled Ending a Call To end a call simply replace the handset press the Loudspeaker key if you are in speakerphone mode press the Replace Handset icon If another call is waiting the telephone rings as it would for a normal incoming call If the connection is in terrupted by another party you will be informed of this via the telephone display 155 Operating the Telephone wit
93. e Step by Step LO 53 Hangup while ringing KA Switch on gt V or Switch off gt v P 54 Mobility Flash LED gt Switch on gt v or D p Y or Switch off B vV Hangup while ringing If this function is activated you can hang up when trans ferring a call although the called party has not an swered yet Select and confirm Confirm in order to activate Select and confirm in order to deactivate Mobility flash LED If this function is activated the LED of the mobility key is flashing during logon and while the telephone and the DLS server are exchanging data Select and confirm Confirm in order to activate Confirm in order to deactivate Secure Call Ind If the function is activated you hear an acoustic signal if the voice connection is not secure Select and confirm Confirm to activate confirm to deactivate 111 Customizing the Telephone Step by Step Call Recording If this function is activated you can start recording the current call gt page 51 Your service personnel must have enabled activation and deactivation of this function by the user I This function can currently only be used with non Secure voice transmission D 55 Call Recording gt VY Select and confirm Confirm in order to activate bzw Switch off gt Confirm in order to deactivate Transfer on hangup Prerequisite The function is
94. e the logoff at the remote telephone only takes place after this delay time has expired Logging on using the key One of the function keays was set up as logon key for the mobility function APress the Mobility logon key You are asked to enter your Mobility ID Logging on using the menu Select and confirm Confirm to start the logon procedure Enter your Mobility ID in general this is the same as your official telephone number Enter your User password default value 000000 The following messages appear on the display e Mobility logon Validating request On the busy remote telephone the message Forced Logoff in Preparation After the delay time set by the service personnel the remote logoff is executed Mobility logon Logging off elsewhere Mobility logon Registering e Downloading user data The logoff is shown simultaneously at the remote tele phone and as soon as the logon procedure is success fully completed MOB is shown on the display of your telephone 89 Customizing the Telephone Step by Step D 05 Setup B D D e Y 90 Customizing the Telephone This chapter describes the settings for the optiPoint 410 420 economy economy plus standard S V70 in cluding the language used for menu guidance date and time dialing mode and audio settings for instance Accessing the Setup Menu All settings are performed in the Setup menu which you can acces
95. e active Caller Box is closer to the line and the Caller Box On Hold is further away from it The On Hold icon changes to the Recon nect icon and vice versa When you have finished the consultation call you can clear down the connection with the active party by pressing the Clear icon You can then return to the par ty who was On Hold 163 Operating the Telephone with the optiPoint display module Step by Step Alternating consultation call COA C3 Mon 07 03 05 11 34AM Jane Brown 123456789 Bill Smith 987654321 le Conference Alternate Complete Transfer x y Open the menu and select the option Alternate in or der to switch to the other party The active connection changes to the On Hold status Jane Brown 123456789 On Hold Bill Smith 987654321 Conference Complete Transfer x 164 Operating the Telephone with the optiPoint display module Step by Step Conferencing Il p If you were on a secure call and receive a second _ call or you initiate a consultation call the current call is put on hold The new call can be secure or unsecure If call three parties then enter a confer ence call the initial connection remains secure As soon as the connection to one partner is not secure the entire conference is not secure see also gt page 23 Setting up a conference from a second call Prerequisite You are conducting a c
96. e alphanumeric display Time and date indication Speakerphone and loudspeaker Redial and storage of last 20 numbers On hook dialing Menu texts in the national language 12 function keys which are all programmable on two levels 3 dialog keys for menu navigation Assignment of selected destination numbers to dialing keys Display of the caller s phone number or name Call Deflection Consultation Call Transfer Toggle Call Holding Call Forwarding Conferencing not with optiPoint 410 420 economy Password protected user settings Variable ringer tone volume and sequence Simultaneous ringing which alerts you to incoming calls at more than one location Telephone Types The administrator can set up the optiPoint 410 420 economy economy plus standard S V70 as asingle line telephone amultiline telephone Introduction Layout of optiPoint 410 420 economy economy plus standard Here optiPoint 420 standard Loudspeaker for Illuminated graphics open listening display 2 lines of 24 Key fields 1 characters each Programmable oe function keys Key fields Programmable func tion keys Dialing keypad Microphone for speakerphone Dialog keys for scrolling through functions Dialog key for confirming a function Keys for phone settings 1 With automatic key labelling 2 Not economy und economy plus Properties of optiPoint 410 420 Telephone Modele economy and standard
97. e icons via the web interface Append Codes Append codes are control functions that are accepted at any position with in the repertory dialing sequence The following options are available for selection Function Status Indication OK Any characters following this function are sent im mediately as DTMF signals after the call has been answered Clear Clear the current call at this point Consult Establish a consultation call at this point Pause Any characters following this function are sent af ter three seconds Fel gt page 213 E gt page 119 Audible secure call indicator If the function is activated you hear an acoustic signal if the voice connec tion is not secure gt page 216 3 gt page 112 Auto Dial Timer Timeslot in seconds between the last digit input and the start of the dial ing procedure e Minimum value 1 e Maximum value 8 e Default value 6 gt page 215 E gt page 98 Call Forwarding Locked Destination Enter the destination to which calls are to be forwarded when the tele phone is locked see also gt page 221 gt page 215 E gt page 115 217 Web Interface 218 Call Forwarding On No Reply CFNR Timer Time in seconds after which an incoming call is automatically forwarded to the forwarding destination if there is no reply e Minimum value 1 e Maximum value 60 e Default value 15 gt page 215 E gt page 99 Country From t
98. e second party although the latter has not lifted he handset yet or The other party answers 160 Operating the Telephone with the optiPoint display module Step by Step Call Contro NN EN Jane Brown 123456789 Bill Smith 987654321 Press Complete Transfer in order to transfer the held call to the second party Call Control A Mon 07 03 05 11 34AM Jane Brown 123456789 Transferring Bill Smith 987654321 00 24 161 Operating the Telephone with the optiPoint display module Step by Step Mon 07 03 05 11 34AM Jane Brown 123456789 Transfer done Bill Smith 987654321 00 24 x Press the display key OK to terminate the process im mediately You can then replace the handset or redial 162 Operating the Telephone with the optiPoint display module Step by Step _ p Alternate Alternating Between Two Parties You can alternate between two parties to whom you are connected after answering a second call or in consulta tion mode Alternating second call To switch to the other party open the menu and select the option Alternate The current call switches to the On Hold status Call Control y Mon 07 03 05 11 34AM Jane Brown 123456789 On Hold Bill Smith 987654321 Alternate Join x Conference You are reconnected with the first party Impe Note that th
99. e up to ten line keys If a Direct Station Select key is set up you can immediately establish a connection to the set up target using this key This line cannot be used to dial another target You can answer calls for the target telephone using the Direct Station Select key in this case the call is forwarded to your own main line You can use the LED associated with the line key to determine the state of the line for example ringing hold consultation The LED shines blinks flickers or flickers weakly to indicate the relevant line status For fur ther information on line key status indications see gt page 236 63 Operating the Telephone with the Display 64 Types of Lines The following are the types of lines e Private line A line that is only accessible to one telephone e Shared line A line that is accessible to multiple telephones Direct Station line A line with a direct connection to another telepho ne The LED associated with the line key indicates the status of a call on the line regardless of whether the call is conducted on this particular multiline phone or on another multiline phone on which the shared line is also dis played The LED associated with the Direct Station Select key indicates 3 different states gt page 236 Line Types The available lines can be used as described below Regardless of the line usage all of these lines can be either private or shared Prime line Every mul
100. ect and confirm Select and confirm Select and confirm The lists are sorted chronologically with the most re cent entry first You can scroll through the lists using the and keys You can also use the letter keys to jump to the first entry that begins with the relevant character Select entry Select the entry you require from the relevant list For example select the third entry and confirm Display details You can display details for the selected party Select and confirm The display shows the date and time of the call If the same call has been entered repeatedly the date and time of the last call appear in the display Operating the Telephone with the Display Step by Step gt EB 3 7 D Ba 7 D Belete gt v D 4 Delete ALL Vv D ee 7 or D ae 7 Call party Once you have selected the required party you can pro ceed as follows to make the call Select and confirm Confirm the call is connected Delete party from list You can delete the selected party from the list if you no longer require the entry Select and confirm The current entry has been deleted and the numbering of subsequent entries moves up in the list Delete all parties from list You can delete the entire list for any entry To do this se lect the following option Select and confirm All entries in the current list are de leted Select next previous entry
101. ect one of three different display modes for the date and manually set the time of day Da You must manually set the date and time of day if your telephone is not connected to an SNTP Server Selecting the Display Mode The currently configured format is shown on the display as the first option The following display modes are available Option Example 1 DD MM YY 22 05 03 2 YYMM DD 03 05 22 3 MM DD YY 05 22 03 Prerequisite You are in the Configuration menu gt page 91 D 03 Date time gt Y Select and confirm DO rzbb vvv 3 v Select required display format and confirm 92 Customizing the Telephone Step by Step Day 20 Month 09 Year 05 gt Hour 15 Minute 10 gt or Cancel Rel BO D 04 Call deflection gt Switch on v or Switch off gt V Setting the Date and Time After the display format is selected the date field ap pears The field to be edited can be changed by using the and 4 keys to scroll to the next or previous field Enter the proper digits using the keypad Confirm the entered date Impe If the date and time is invalid the phone beeps and the cursor returns to the first item in the en try field when you attempt to confirm the entry Press the Stop Escape key to return to the Configura tion menu without changing the setting Call Deflection This option permits you
102. eee 53 Using Abbreviated Dialing 02000022000 54 Using Notebook Functions 00000002 e eee eee 55 Using Repdial Keys 0 000000 eee 56 Voice Messages 2 0 ete 57 Retrieving MessageS 0 0000 eee 57 Viewing Message Details 0 0020000 siis 57 Deactivatirig the RINGS aeos a Meals ear Re HE ween a ea 58 Activating Do Not Disturb illii 58 Activating Deactivating Do Not Disturb 58 Using a Key to Activate Deactivate Do Not Disturb 59 Using Group Features see dece t eee me Ree eS 60 Call PICKUP Grops grasis os t e aede t d e e UR feci d 60 Answering a Pickup Group Call llis 61 Ignoring a Pickup Group Call 0 000002 00 ee eee 61 H nt GFOUDS 1st cohen mee dn ncn diva RH RO ER EHE t pce ds 61 S rviveability 22 2 5 a ton rs ie x db ee E ve ua RR A Rn 62 Hot and Warmline Function iles 62 Multiline Telephone Introduction 0 0 0 0 0 ee eee eee 63 Lines and Line KeyS 20 0 cc eee 63 Types Ot LINES is e aD Re ui eR ee er eed 64 Line TYPCS uad baa nimeseuguuudueep ERES EE Y iS 64 Els NEC RUE Pc 65 Line SeiZUre sc oe ede e ERR een Er ERA A 65 Using a Multiline Setup liil leise 66 ncoming Call Ringer or Call Waiting Tone 66 OUTGOING Calls tn detegere xr EERST A ag rte una 66 Existing Connections uus os edo eX RR x E qe RC ae 67 Making Calls with Mult
103. eee eee 117 SWILCH ON OM xe oie e e RH 114 alternate s sss 48 163 answer group call a se 179 answer waiting call 140 auto dial timer sss 99 auto dialing ssssssssssee 53 B basic MENU s aec e dri aa basic settings C ez ROE a EOE 146 ANSWE ssessisustsitteidtibteq idt neo 136 ANSWEMNG s s ced i 24 GatleGt ne ence 28 138 knees c ces saeco ees 147 incoming sssssse 135 place on hold o 145 MEE EEEE E CANNES 27 29 137 transfer sssssssssssseem 32 call deflection on off oo ccc cece 94 call display 98 call duration on off 95 call forwarding 175 activation deactivation 44 GeactiVale s cct tei tert 177 Progra seen iode e d Space 45 switching on off sss 95 Ttimesdelay oett oett 100 call 016 terete reer ree eeeeert enemies SEO EROR 169 Call transfer ssssssssssss 64 160 call transfer on off cern 96 call waiting ONION cceamusuesieneROSeSetec AES 96 refuse sssssssssssee ees 141 Callback ae ae 36 sctivating deactivating 111 CE Tar c et ED UE 3 change forwarding destination 177 character mode sotto 201 ONF R BE creena n 100 conference ssssssssseenees 165 connecting paries sissies 160 connection status menu 233 consultation niiina 47 158 consu
104. elect and confirm Confirm to start the logoff procedure If requested enter your User password default value 000000 Ip If you entered an incorrect User password the message Logoff failed is displayed until you entered the correct User password and thus logged off successfully or e your service personnel cleared the message The following messages appear on the display e Mobility logoff Uploading user data e Mobility logoff Registering e Downloading user data base user Impe You can also log off using the web interface For this feature please see the Chapte Web Interface gt page 207 Impe If an optiPoint display module is connected and you use a different language setting as mobility user you are asked to Restart gt page 130 the telephone so that the change of language setting can also be done for the optiPoint display mod ule As soon as the telephone has returned to the base us er MOB disappears from the display 87 DLS Mobility Funktion Step by Step Logging on and off at at Different Tele phones If the user is not logged on at another telephone the logon procedure is the same as described under Log ging on and off at the same telephone page 86 If the user is already logged on to another telephone and Logon with Forced Logoff is switched off for the moblility user the logon request is rejected Logon with Forced Logoff at the Remote
105. er PO Gere l Answering a Call Without the Headset Speakerphone Mode iE You can t use this function with optiPoint 410 420 economy economy plus The telephone rings The caller is displayed on the screen Confirm Press key LED lights up Speakerphone mode Adjust volume To raise or lower the volume keep pressing the keys until the desired volume is set Notes on speakerphone mode e Tell the other party that you are using speakerphone mode e The speakerphone works bests at a low receiving volume e The ideal distance between the user and the tele phone set in speakerphone mode is about 50 cm approx 20 inches e Ifthe other party cannot hear you please check with your service personnel whether your microphone was deactivated via the configuration settings iE On multiline telephones the line being signalled is automatically selected when you lift the handset If more than one line is alerting you are connected to the line that has been ringing the longest If you want to override the automatic selection press the applicable line key before you go off hook D During secure voice transmission a lock symbol is displayed on the phone also see page 23 25 Operating the Telephone with the Display Step by Step Loudspeaker or Cancel Rel DBO or D pem ns 7 Loudspeaker DO and r 26 Loudspeaker DBO Ending a Call Press key LED goe
106. er of characters shown on the display The upper imit is 200 characters per text item Entering Characters The text that you wish to generate or modify is shown in the first line of the display The position for entering modifying or deleting characters in the text the cursor is marked by an underscore The second line shows the characters that can be se ected using a particular key of the keypad In certain sit uations additional information is also shown here The currently selected character is marked by an arrow n the example shown here the key has been pressed twice to select the character e The following table shows all of the characters that can be entered When you press a key more than once the characters associated with the key are called up in se quence If you stop pressing the key for longer than a second the relevant character is entered D The precise character assignment is determined by the language setting on the optiPoint 410 420 economy economy plus standard S V7 0 225 Using Editors Step by Step Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 15x o 1 1 e a b o 2 e d e f 3 g h 4 m j k 5 O m n o 6 3 p q r S 7 oe t u v 8 w x y z 9 Oo kx pie PL EE gg ee ee Qo 1 0 e _ amp A 1 Space nt ESQ Use Shift to switch between upper and lower case 226 when enter
107. erence call e terminate the active call you are connected to the second party End both calls using the display key Press the End Conf display key to terminate the con ference You are disconnected from both parties End both calls by hanging up Prerequisite Allow Join in conference was deactiva ted by the service personnel Replace the handset or press the loudspeaker key in in speakerphone mode You are disconnected from both parties Connect the other parties using the display key Prerequisite Allow Join in conference was activated by the service personnel Press the Join display key to connect the other parties Connect the other parties by hanging up Prerequisite Allow Join in conference was activated by the service personnel Replace the handset or press the loudspeaker key in in speakerphone mode The other two parties are con nected You can start a new call 167 Operating the Telephone with the optiPoint display module Step by Step 168 Redial Last Number You can use this option to immediately redial the last number Call Control pal a Mon 07 03 05 11 34AM lt Please Dial gt all Log Redial Last No To redial the last number dialed open the menu and se lect the option Redial Last No You can also select the menu option from the menu in idle mode Im Redial Last No is only available if the Dialed calls list contains entries gt p
108. ery function used to initiate an out going call the line is dialed automatically where possi ble The digits are entered as text and automatically inter preted as one of the following address forms e Sequence of digits e URL Dialing control functions can be selected and inserted Control Func Action During Dialing tion OK lt OK gt Any characters following this con trol function are sent immediately after the call has been answered and are sent as DIME Pause PA Waits 3 seconds before sending any characters following this con trol function Consultation Establish a consultation call at this CS point Clear CL Clear the current call at this point The characters for representing the dialing control func tions can be combined in the same repertory dialing se quence However there are restrictions with certain characters When processing the dialing string for Repertory dia ling the data is interpreted in the same way as dialed digits The rules for interpreting each character are de termined by the current status of the telephone and the content of the Repertory dialing character string 119 Customizing the Telephone Step by Step e The Clear control function within a string causes each active call to be cleared down any remaining characters are processed in a new context normally idle e The Consult control function within a string causes the current call to be held an
109. esce me eed e RR Ree rh da 24 Answering a Call With the Handset 00005 24 Answering a Call Without the Headset Speakerphone Mode 25 Ending al Calli uec et are uec denm nea e E dean 26 Switching to Speakerphone Mode 000000 26 Switching to the Handset 0 000000 eee ee eee 27 Open Listening During the Call 0 0 0 0 000000 27 Retusing a Call seer via mdr RR ER ER ERRARE ERR RE n 27 Detl cting a Gall 5 zat ped Re RU cest Eae edet we 28 Second Call s des pem dba ce Ra re RE EGG PR ES deu ta 28 Accepting a Waiting Call 2 0 2 0 0 000002 02s 28 Refusing a Waiting Call lisse 29 Deflecting a Waiting Call 2 00 000 0000 eee 29 Conrnecting a caller dee ese ERU tink he he bee oe ati 29 Transtera second Call 2 atr epe Rex Rae S 30 Putting second call on hold iiiiiilsiiillssilsssn 30 Answering a Call On Another Line n saaa ilie else 30 Holdinga Call at ea te rccte eden dc oe n de ned 31 Using the Menu zesita kie e ERES RR RO RR EE amp 31 Using the Line Keys xx scsezke dez nue E bn LAS RE a 32 Traristerring a Call eske exe terusir aun Orena raus NART ORRE i 32 Transferring without Consultation n nasasa aaa aaar 32 Transferring with Consultation llle 33 Making Calls liliis 34 Dialing Following Line Seizure liliis esses 34 Dialing Before Line Seizure 1 0 2 0 0000 35 Using DTMF Tone Dialing
110. eta goo Gar ete pee TANE E 229 Telephone Mri s ud ce etre ee ee Ee e OR e ee raa 233 Dialing 2c auront nee ete ara ca dp ue Rt A 233 CONNECTION Status dues deba vete t ae OR Rer eA T ne ibl 233 Cons ltatiori Call 52 iee eaea rcd ERE ere 234 ncoming Calls sisse e 234 Using Group Features 0 0 0 eee 234 Messages and Alarms isses 235 Status MessageS 0 0 s 235 Line Key Status Indication 0 00 00 202 cee eee eee 236 Direct Station Select key Status Indication 236 Error Messages csse Ga e EG E LO e ee ae kg eet Su 237 Labeling the Keys xtate re que Sake nak oe ea 238 INGEN isa caedi o d ebd o RO aa 239 11 General Information 12 General Information About These Operating Instructions These operating instructions will help you get to know the optiPoint 410 420 economy economy plus standard S V70 and to use its functions The instructions contain important information for safe and proper operation of the optiPoint 410 420 economy economy plus standard S V7 0 Follow them carefully to avoid improper operation and get the most out of your multi function telephone in a network environment Everybody involved in installing operating or programming the optiPoint 410 420 economy economy plus standard S V70 must read these operating instructions up For your own protection please read the section dealing with safety Follow the safety instructions carefully in order t
111. firm Represents the confirm key v Tone Sequence 1 Function keys are also available on the second level A gt page 211 E gt page 117 Setting the ringer sequence for incoming calls e Minimum value 1 Sequence 1 e Maximum value 3 Sequence 3 e Default value 2 In case of a multiline telephone this setting can be set individually for each line Please note the message shown on the display gt page 215 E gt page 126 223 Web Interface 224 User Password Password input for the web interface user area e Current password enter currently valid password here e New password enter new password here The new password should be different from the default 000000 Confirm new password confirm new password here Default 000000 gt page 210 E gt page 114 Using Editors Step by Step A short t_ D gt EF3 Using Editors Entering Text The text editor permits you to use the keypad on your optiPoint 410 420 economy economy plus standard S V70 to enter text letters numerals and spe cial characters The editor is automatically activated when the optiPoint 410 420 economy economy plus standard S V7 0 requests you to enter text Using the editor you can not only enter characters but also navigate within text and conveniently delete char acters Because text can be scrolled to the left or the right the maximum length of a text item is not limited by the numb
112. forwarding locked destination Default deflect destination Call forwarding on no reply CFNR timer 15 seconds 1 to 60 DND feature enabled on phone v Idle dialing mode Context sj 215 Web Interface 216 User Security Setting A description of this setting can be found on gt page 112 Audible secure call indicator _Submi Reset setting iv Mobile User Logoff Logging off as a Mobility User In general the logoff is done using the Mo bility key You can also log off using the Mobility key or the telephone menu gt page 87 If a password is needed for logoff the following dialog is dis played Mobile User Logot o Enter password to logoff Ip If you entered an incorrect User password the message Logoff failed is displayed on the phone until e you entered the correct User password and thus logged off suc cessfully or your service personnel cleared the message Web Interface Alphabetic Reference This glossary provides basic information required for performing configura tion tasks on the optiPoint 410 420 economy economy plus standard S V7 0 e The section Alphabetic Reference explains terms found in the menus in alphabetic order e Clicking the icons will bring you to the relevant function descriptions E Using the icons on the optiPoint 410 420 economy economy plus standard S V7 0 E Using th
113. h the optiPoint display module Step by Step 156 Q al _ Dialing from Contacts If you have stored contacts in the local Contacts phone book you can use them anytime you want to dial a number D a Please refer to the operating instructions for the optiPoint display module for information on how to create entries in the phone book Calling Contacts To call a party from Contacts press the Contacts dis play key either before or after you have seized the line gt page 152 and or gt page 149 To consult gt page 158 with a party from Contacts you can also press the Contacts display key To transfer a call gt page 146 to a party in Contacts open the menu and select the option Contacts In all cases a display similar to the one shown below ap pears Contacts Ralph Delgado Jeanine Fox Jill Hill Phil Jones Harry Grey Jane Brown Isabella Ashley Bill Smith N Fred Bloggs NZ Find and select the relevant party in the list and then press the display key Dial The phone number is used or this procedure Operating the Telephone with the optiPoint display module Step by Step Fok Mier Dep Using Repdial Keys f you press a selected dialing key with a stored number see gt page 121 the number appears in the Caller Box Press the programmed function key Cs NN IN E d Mon 07 03 05 11 34AM 12345678
114. he list field select the country where you would like to install the optiPoint 410 420 economy economy plus standard S V70 Country spe cific settings such as ringer or busy tone for example are performed with this option The following options are available for selection United States Germany France Italy Spain Austria Switzerland Belgium United Kingdom Argentina Brazil Luxembourg Netherlands Portugal Poland Czech Republic gt page 214 JE gt page 91 Default Deflect Address Enter a preset destination for call deflection gt page 215 JE gt page 106 Description Enter a description for the relevant HiPath 8000 feature here gt page 213 JE gt page 71 DND feature enabled on phone Users are permitted to switch Do Not Disturb on and off on their tele phone gt page 215 E gt page 101 Web Interface Feature Code For Feature Toggle Enter the code for the required HiPath 8000 feature which you would like to assign to the function key HiPath 8000 supports the following features for example e Make line busy the phone number is treated as busy for the hunt group e Stop hunt the phone number is removed from the hunt group 2 page 213 E gt page 83 For State Key Enter the code for the HiPath 8000 feature which you want to assign to this function key For this key the following function is suppor ted otDesking on Your main telephone s number is assigned to this g
115. hunt group calls This feature is configured using the Toggle function key see gt page 71 61 Operating the Telephone with the Display 62 Surviveability If a HiPath 3000 fallback system was set up for your HiPath 8000 you will still be able to use your telephone and the functions of the outage system in case of e g a power outage If your telephone has no connection to the HiPath 8000 it will automatical ly connect to the HiPath 3000 fallback system The message Temporary limited mode is displayed While you are using the fallback system the following functions are not available Call Forwarding gt page 43 Deflecting a Call gt page 28 Conferencing gt page 49 Voice Messages gt page 57 Reachability gt page 37 Callback gt page 36 Using Group Features gt page 60 Multiline Telephone Introduction gt page 63 Call Display gt page 97 Transferring without Consultation gt page 32 L Lock Phone with Forward gt page 115 Delay for Call Forward on No Reply gt page 99 HiPath 8000 Functions gt page 71 Hot and Warmline Function Your service personnel can set up a hot or warm line for your or a specific telephone If you pick up the receiver or press the loudspeaker key on this telephone the preset number is dialled immediately in case of a hot line e after a preset period of time in case of a warm line Examples e The elevator telephone is set to
116. iew Certificate The homepage appears Web Interface User i optiPoint 410 standard SHome Page Microsoft Internet Explorer Datei Bearbeiten Ansicht Favoriten Extras Q O DAG Pe Je Gum O2 SS DEA Adresse https 192 168 1 160 Ni SIEMENS optiPoint 410 standard S optiPoint 410 standard S Home Page The optiPoint 410 standard S web pages allow the administrator to configure the administrator settings e perform diagnostic tests e download new software and the user to e assign features to function keys e change the user password e change country settings e change language settings change audio settings change call related parameters Call up the user interface Click here to access the user area Local User login Password Enter the user ID for the optiPoint 410 420 economy economy plus standard S V7 0 telephone maximum length 24 and click Login If a user ID has not been specified enter the default value 000000 D The administrator can set a minimum length between 6 and 24 char acters for the user password If the minimum length was changed in the meantime so that your password is too short now you are asked to change your password gt page 210 Only after you have changed your password you can log on to the user interface 209 Web Interface 210 Menu Structure Ill 15 Click a field in one of the interface images to obtain m
117. ing call s sss 135 missed calls 170 multiline active call 191 call control 182 call information box 194 gale 192 INCOMING call het te 186 line overview sss 184 rDavigate scc i pee ie etd 204 received calls s sss 173 redial last number ou eee eee 168 refuse call sssssssssss 137 refuse waiting call oo 141 IBgOposscateemiothoseetmenUnE er 137 Setup meli decd kien decades 206 SWab iS Play saviessscccovetvedviersesssceseecceaee 133 transterCall trees 146 voice messages sssssssssss 148 DSS concedit ettet metier eiuee 63 70 E E 164 phone number sasise 22 echo effect sss 13 echoing room acoustics ss 129 ending a call petet ets 155 emor InesS8g68 aree Roo ek 237 ethernet interface sssssssssss 15 explanation of symbols occ 14 F fallback system 202 feature URI oo 219 features of the phone 16 forwarded calls 3 5 tts 174 function keys programmable cres 17 jc 118 240 G guest telephone sssssss 37 H handset volume a handsfree distance ssssssssss hangup while ringing iPath tracing a call iPath 8000 functions hold ringback cs OLDESKING tt Ob Keypad accidet senec opens MOLING c oiim rm nnn s l iricoming call en renes 136 incoming call
118. ing letters shown with a light blue back ground in the table The state of the Shift key overwrite or insert mode is shown on the right hand side of the fourth line Shift key not active Shift key active Using Editors Step by Step A D m e A long text that is being en gt lt at is being entered here Along text that is being en gt A short text _ Quit BO Navigating During Text Entry The following keys can be used for navigation during text entry Shift key off delete character to the left of the cursor Shift key on move the cursor to the left or shift the text to the right At the right hand end of the text enter one space char acter Otherwise Shift key off delete character to the right of the cursor Shift key on move the cursor to the right or shift the text to the left Shift key when navigating switch between move cur sor and delete character Terminate entry and accept changes Quit key terminate entry and discard changes f the text is too long to be shown in the display arrows in the second line show the direction in which the text can be scrolled Long text extending past the end of the display to the right right pointing arrow Long text extending past the end of the display to the eft left pointing arrow Long text extending past the end of the display to the eft and right left pointing and right
119. ing the Telephone with the optiPoint display module Step by Step gt gt or CO Cx or Pg t The keys for the Display Module are used as follows Select next control element for activation Select previous control element for activation Activate control element by opening a menu at the same time for example Edit Fields If the activated control element is an edit field the con trol keys must be used as described here depending on the input mode selected gt page 201 e Overwrite mode Proceeds with a control element from the edit field e Insert mode Moves cursor one character to the right and after the last character jumps one control element forward e Overwrite mode clear key clears characters in re verse starting from the cursor position e nsert mode moves cursor one character to the left and with the first character skips back one control element Confirms input e g for dialing Proceeds to the next control element from the edit field Returns to the previous control element from the edit field Control Keys on the Telephone The control keys C and gt gt and the confirm key on the telephone have the same function as the corre sponding keys on the Display Module page 204 205 Operating the Telephone with the optiPoint display module Step by Step You can also call up the Setup menu gt page 90 in the optiPoint display module To do this use the ke
120. iple Lines liiis esse 68 Advanced Cancel Key Function llle 69 Using the Direct Station Select key n nnana nananana 70 Contents HiPath 8000 Functions 7 Teogale Key ae anes Saee apt us a Ihe b ER a hate RU EO PR 71 Using Call Forwarding 0 0 0 0 0 cette eee 72 Call Forwarding Busy Line 0 00 00 02 ee 72 Call Forward on No Reply 0 00000 cece eee eee 73 Unconditional Call Forwarding 0 000 cece eee eee 73 Selectively Forwarding Calls iile esses 75 Caller ID Suppression n anaana naea 76 Deactivating Caller ID Suppression 0 0000 76 Activating Caller ID Suppression 0 0 0000000 e ee 76 Activating Caller ID Suppression Temporarily for Next Call 77 Deactivating Caller ID Suppression Temporarily for Next Call 77 Creating a Screening List n nauau lese esee 78 For Call Acceptance 2 ns 78 For Rejecting Calls zixecci pe eU e e obo a 79 Anonymous Calls see 80 Rejecting Anonymous Calls liliis eee 80 Accepting Anonymous Calls 0 000000 cee eee eee 80 Using Speed Dialing ooa naunan auaa 81 Single Digit Speed Dialing 0 0 0 0 0 eee 81 Double Digit Speed Dialing 0 00 00 e eee eee 81 Using Last Number Redial 0 0 0 0 00 cece eee 82 Using Callback meer deus pace dmm SR ER es 83 Tracitig a Call a crx taceo tto pr
121. is displayed Call Display This function allows you to define what kind of caller in formation Calling Line Identification is displayed for in coming calls Possible options are 1 Name 2 Number 4 No display 5 Name and Number If the appropriate data is not available the next available ID is displayed option no missed calls received calls or for warded calls are saved in the Missed Calls list see gt page 39 Impe Please note that when you select the No display Prerequisite You are in the Configuration menu gt page 91 Select and confirm Select the required option and confirm The new setting is displayed 97 Customizing the Telephone Step by Step Daylight Saving You can use this function to stipulate that the clock on your telephone switches to summertime and winter time automatically Prerequisite You are in the Configuration menu gt page 91 D Daylight Saving Select and confirm Switch on gt V Confirm Daylight saving activated Switch off gt Confirm Daylight saving deactivated The new setting is displayed Auto Dial Timer You can use this menu option to specify the time delay following input of the phone number before the phone automatically dials the number without you having to press the key The valid range is 1 automatic dialing after 1 second to 9 automatic dialing after 9 seconds D s This does not affec
122. is displayed Customizing the Telephone Step by Step D Bsseaiwaitingr 5 7 Switch on v or Switch off gt KA D 09 Call transfer gt v Switch on gt v or Call Waiting You can use this option to enable call waiting during an active call iE This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm Second call is permitted Confirm Second caller hears busy signal The new setting is displayed Call Transfer Use this menu option to activate deactivate the feature for deflecting a current call to another party E gt This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm Call can be transferred Confirm Call transfer not permitted The new setting is displayed 95 Customizing the Telephone Step by Step DO 10 Call join gt Switch on gt SS or Switch off gt V gt gt 11 Contrast 5 v gt gt 1 Display gt V or D Esteytasaer 75 7 DO p Ei O t O T00 7 96 Call Join You can use this menu option to activate or deactivate the feature for joining an active and a held call Ds This menu optio
123. isturb Prerequisite A function key must be configured see gt page 117 Press the Do Not Disturb key The LED is on Impe This setting remains in effect as long as the LED is on If there is an incoming call the caller will receive busy treatment tone or announcement depending on the system setup However calls for pickup groups will still be put through The Do Not Disturb LED blinks To deactivate the function press the Do Not Disturb key again The LED goes out D Do Not Disturb can also be switched on or off by pressing the Do Not Disturb key during a call 59 Operating the Telephone with the Display 60 Using Group Features To help with handling certain types of calls your telephone can be part of a pickup group a hunt group or both Call Pickup Groups The administrator can combine several telephones to form a pickup group If your telephone belongs to a pickup group you can pick up calls for an other group member You can only belong to one pickup group at a time If you want another group member to handle a call you can also ignore the call After you do so your telephone stops ringing and returns to idle state The administrator can set up a pickup group as follows e Notification service calls for a pickup group are signaled in the same way as other calls The only difference is that the Pickup Call menu option is displayed instead of the Answer call option A
124. itch off to New change target using the ar row keys These scenarios are described below Note the Cancel function key can be used at any time to re vert to the previous level Specify and activate forwarding destination Select and confirm Not active is displayed Confirm or select and confirm 2 On no reply or 3 On busy Not set is displayed Confirm Confirm 1 Use keypad to enter numeric values only or select and confirm 2 Use editor to enter alphanu meric text Enter the destination telephone number Delete exist ing numbers by means of the CI key if necessary If complete confirm the entry The forward is set and active I If unconditional call deflection is active in the idle state the fourth line of the display toggles be tween Menu and the programmed forwarding destination such as 201928005 45 Operating the Telephone with the Display Step by Step D 03 Forward gt 1 Unconditional gt 1 New change target gt 1 Use keypad gt Complete gt v Changing the Forwarding Destination Select and confirm Confirm or select and confirm 2 On no reply or 3 On busy Active is displayed for example Confirm Confirm 1 Use keypad to enter numeric values only or select and confirm 2 Use editor to enter alphanu meric text Change the destination number If necessary delete ex isting numbers beforehand using the
125. ith optiPoint 410 420 standard S V70 Select and confirm Enter the required value for the position and confirm your entry The set position is displayed Showing Line Status in Call Information Box Specify here whether or not the selected line s status should be shown in a call information box in the opti Point display module call view only with optiPoint 410 420 standard S V7 0 107 Customizing the Telephone Step by Step CD 3 Show interline state gt V Switch on 3 V or Switch off v D 45 Call viewicons v Switch on gt v Switch off gt D Scapa 7 or Switch off gt v 108 Select and confirm Confirm Status is shown when call information box is displayed Confirm Status is suppressed The new setting is displayed Displaying Icons Instead of Text If an icon is to be displayed on the optiPoint display mo dule instead of message text such as missed calls for example then activate this option only with optiPoint 410 420 standard S V7 0 Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm Icons appear on the optiPoint display module Confirm Text appears on the optiPoint display module The new setting is displayed Parking and Picking Up Parked Calls These functions allow users to park a call on a server that supports call parking and or pick up calls par
126. ked on this server These options are only available if they have been activated by the administrator Open the Configuration menu see page 91 Switching Call Park On and Off Select and confirm Confirm It is possible to park calls Confirm It is not possible to park calls The new setting is displayed Customizing the Telephone Step by Step P 47 Call Park Pickup gt Switch on gt v or Switch off gt EA D sliding iod 8 7 or D 2 Hot keypad gt V Switching Call Park Pickup On and Off Select and confirm Confirm It is possible to pick up parked calls Confirm It is not possible to pick up parked calls The new setting is displayed Options for on hook dialing You should only change this function if you are using a dial plan programmed by administrator If the function is activated you have the choice of two settings e Context e Hot Keypad Context is the default setting When on hook dialing with this setting you must either confirm the option Di al press the loudspeaker key or wait until the Auto Dial Timer has timed out in order to set up the connection If Hot Keypad has been set dialing takes place auto matically as soon as the character string entered mat ches an entry in the dial plan Using the Configuration menu see gt page 91 Context Select and confirm Confirm Hot Keypad Select and confirm 109 Customizing the
127. kup Calls There is a call for a pickup group at Call Control A x Mon 07 03 05 11 34AM 44 123456 78910 SIEMENS Group Pickup e le Press the call information box Group Pickup to answer the call 179 Operating the Telephone with the optiPoint display module Step by Step or f Press the maximize icon to enlarge the call information box for more information about the group call The follo wing example shows that Bill Smith is calling Ralph Del gado Call Control mla m Mon 07 03 05 11 34AM 44 123456 78910 Bill Smith e es Ralph Delgado Group Pickup A Ignoring Group Pickup Calls Press the Clear icon if you would like an incoming call to be answered by another member of the group Your telephone stops ringing and returns to idle mode 180 Operating the Telephone with the optiPoint display module Step by Step Surviveability If a HiPath 3000 fallback system was set up for your HiPath 8000 you will still be able to use your telephone and the functions of the outage system in case of e g a power outage If your telephone has no connection to the HiPath 8000 it will automatically connect to the HiPath 3000 fallback system The message Temporary limited mode is dis played While you are using the fallback system the following functions are not available Call Forwarding gt page 175 Deflect Call gt page 138 Confere
128. labeling 121 Customizing the Telephone Step by Step m 8 or D Senne 7 D Sie 7 CS 02 Selected dialing gt D r2 D Porman 71 oH S Change TA or D E 122 Enter or modify name or number and confirm The rele vant key is labelled automatically Select and confirm to keep the existing label The phone is now ready to dial with this function key in the programmed level If you want to program another key or key level of the same key you can select the level again Imp If you are using an optiPoint 410 write the func tion that you have assigned to the key on the la bel card to identify it gt page 238 For programming the second level Confirm You are prompted to press a key Imp On the second level only phone numbers and names including repertory dialing can be pro grammed Press the function key to be programmed the associat ed LED blinks Confirm Select and confirm Select and confirm Enter the telephone number or name to be stored and confirm When programming function keys on an optiPoint 420 or optiPoint self labeling key module the electronic labeling function Label is displayed with the following prompt Confirm to adapt the electronic key labeling Enter or modify name or number and confirm The rele vant key is labelled automatically Select and confirm to keep the existing label Customizing
129. lable for a call on a single line telephone e Place the call on consultation hold and pick it up on another phone Deflect the call see gt page 28 Transfer the call see gt page 33 Consult with another party see gt page 47 Pick up a waiting call see gt page 28 Alternate between two calls see gt page 48 Join a conference call see gt page 49 Placing a call on hold manually You can put an active call on hold using the line key Press the illuminated line key Confirm Only the two following options are available e Press the line key to reconnect the call e Press another line key to call another party for example 67 Operating the Telephone with the Display Step by Step 68 NZ Line 2 or Line 1 m NU Line 2 Sie Line 2 or Answer call gt Making Calls with Multiple Lines Accepting a second call on the same line While you are on a call an incoming call is indicated by ringing or blinking on another line key Press blinking line key 2 The first line switches to man ual hold mode and you are connected with the caller When you have finished the call on the second line you can pick up the first call by pressing Line 1 Press the relevant line key to put the current line on manual hold Details about the caller on the second line are displayed and you are prompted to answer this call When you have finished the call on the seco
130. ld 12 Alternate 13 Transfer call 14 Call join 15 Deflect 16 Setup menu 17 Room echoing 18 Room muffled 19 Shift key 20 Notebook 21 Settings 22 Lock Phone 23 Conference 24 Local Conferencing 25 Headset 26 Do not disturb 30 Group pickup 31 Repertory dialing 32 Line 33 Feature Toggle 34 Park 35 Pickup 36 Swap Display 37 Cancel Release 38 Confirm Default not programmed 000000 Off 231 Appendix 232 Telephone Mem Default 39 DSS 40 Consult Transfer 41 Callback 42 Cancel Callbacks 43 State Key 44 Mobility 45 Call Recording 00 End 2 Shifted keys 1 Clear 2 Selected dialing 3 Repertory dialing 4 Park 5 Call Park Pickup 0 End 0 End 5 Audio settings 01 Loudspeaker vol 2 02 Ringer volume 3 03 Ringer 2 2 05 Handset volume 4 06 Room character 1 Normal 2 Echoing 3 Muffled 0 End 07 Key click volume 08 Headset vol 09 Rollover vol 10 Line Specific Ringer 1 Reset All 2 Change 0 End ONNO ge a 09 Voice messages 1 Message Centre O End T1 Mobility 1 Logon oc End Appendix Telephone Menu Dialing Menu Option Action Next Step
131. ll Hill Jane Brown Phil Jones Mary Stone Wolter Brown Received calls 12 Forwarded calls 10 Select a party and press the Dial display key to dial the number Missed Calls Open the menu in idle mode and select Call Log gt page 132 Select Missed calls This list contains the calls that were not answered on this telephone It is sorted chro nologically with the last call received appearing first Press the Missed Call key to open the Missed calls list Operating the Telephone with the optiPoint display module Step by Step Calos Al Missed calls 10 8 new 43216789 Bill Smith John Watson Harry Grey Ralph Delgado Isabella Ashley as Jeanine Fox MA Dialed calls 8 Received calls 12 Forwarded calls 10 _ If a party dials a number forwards a call or does not an swer an incoming call the caller s details are stored in the relevant Call Log Depending on the available data the name or the number of the telephone is displayed If this information is not available Caller ID unknown is entered in the list You can use the stylus to select the required entry _ Press the relevant display key to display the caller s details gt page 172 e clear the entry e dial the number e store the number in your phone book opens the phone book 171 Operating the Telephone with the optiPoint display module Step by Step 172 Det
132. lles 3 I Missed calls 10 8 new Dialed calls 8 Received calls 12 Forwarded calls 10 19992005 Kathrin Bauer Robert Miller Harry Grey Dorothy Silver Peter Green VN Steven Prowd NA x Operating the Telephone with the optiPoint display module Step by Step El Call Forwarding Editing the Destination and Enabling Call Forwarding You can forward all calls for your telephone immediate ly to another telephone You can define or modify the forwarding target here Impe The HiPath 8000 also provides switch based call forwarding features gt page 72 You should not use the phone based call for warding features together with HiPath 8000 Call Forwarding Ip The different kinds of call forwarding when no reply and when busy can only be pro grammed and activated using the Telephone menu page 45 Prerequisite Call forwarding must be configured gt page 94 Call Control 1 Mon 07 03 05 11 34AM 44 123456 78910 Call Log Redial Last No Group Pickup Forward Calls Do not disturb Cancel Callbacks Ringer on Setup SIE Open the menu in idle mode and select Forward Calls gt page 132 175 Operating the Telephone with the optiPoint display module Step by Step Editing the Call Forwarding Target Prerequisite The call forwarding function is active but a destination has not been specified for i
133. ltation call menu 1 234 CONTEXT voere mA contrast 97 CONTMO KEYS 21 COUNTY OPLIONS cioe macte 26 92 D date time i ecce e n eco ER 93 daylight saving descrisa 99 deactivate forwarding s s s 177 deflecting a waiting call 29 dial after seizing a line o 149 dial before seizing a line 152 dialed calls tes 169 dialing aids ssss 22 52 dialing before line seizure 35 dialing following line seizure 34 dialing keypad s s s 19 dialing mode sss 98 dialog keys nO ETE 18 24 Direct Station Select key 63 70 display sedeo aeuum mue 17 18 do not disturb oo eee 102 178 DSM Alternate uae tt e tS 163 answer calle 136 answer group call oo cece 179 answer waiting call 140 applicationsdisplay s 134 call forwarding sssrin 175 GalllOgi ins auicm eaE t ntt 169 call transfer oo cece sss 160 character mode 201 conference 165 consultation 158 deflect call e 138 dialed calls et he e 169 dialing after seizing a line 149 dialing before seizing a line 152 display missed calls 147 Index do not disturb scie tens 178 ending a call tts 147 forwarded calls ssssss 174 hioldieall erenn a E 145 incom
134. mmediate call forwarding ce NNI Es ER Forward targets For all calls 123 12345678 For when busy 08141356928 For when no reply 089638540883 Save Noa Er 4 ERI Enter the telephone number using the display keyboard the display keyboard is described in the operating in structions for the optiPoint display module or Enter a phone number using the keypad m You can also use telephone numbers from the Phone Book for the target Hu MW Press the Save display key to store the target numbers for immediate call forwarding Forwarding is enabled 176 Operating the Telephone with the optiPoint display module Step by Step Changing the Forwarding Destination Prerequisite The call forwarding function is active and a target has not been specified for immediate call forwarding Call Control Ball a 2 vA Mon 07 03 05 11 34AM 44 123456 78910 Calls forwarded to 2 01773327160 EIE Press the Calls forwarded to box to change the desti nation You can also use the and keys to se lect the box the border around the box expands For in put see page 176 Deactivating Call Forwarding To deactivate call forwarding press the Forward Off display key 177 Operating the Telephone with the optiPoint display module Step by Step 178 Do Not Disturb When Do not disturb is enabled incoming calls are for warde
135. n is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm Call parties can join the call Confirm Call join not permitted The new setting is displayed Contrast You can use this menu option to adjust the contrast of your display There is a scale of 1 low contrast through 4 high contrast Prerequisite You are in the Configuration menu gt page 91 Select and confirm Select and confirm Select and confirm Configure the contrast using he control keys on the telephone or he arrow keys or he keypad keys Confirm the setting The value for the new setting for he display contrast for example is displayed Customizing the Telephone Step by Step gt gt 12 Dialing mode v O 1 Name v P 02 Number V O B Name and Number gt V D ims 7 Cp eee 7 D ae 7 D Eam 7775 Dialing Mode You can use this option to determine whether only a number or a number and a name can be entered when dialing a call destination Prerequisite You are in the Configuration menu gt page 91 Select and confirm Select and confirm Alphanumeric input Select and confirm Numeric input Select and confirm for both options Specify which input you prefer Select alphanumeric input Select numeric input The new setting
136. n transfer the second call to a third party Prerequisite You have answered the second call 3 page 28 Select and confirm Enter the number of the third party to whom the se cond call is to be transfered Confirm The call is transferred immediately to the third party You are connected to the first party again Putting second call on hold If you have taken a second call you can also place it on hold e g in order to consult with someone in the same room In this case both parties are put on hold Prerequisite You have answered the second call 3 page 28 Select and confirm The second call is held Confirm in order to return to the second call You can also terminate or transfer the second call now or speak to the other parties in turn Answering a Call On Another Line If you are making a call on a multiline telephone incom ing calls on other lines are signalled by a line key The administrator can configure one of the following op tions for your telephone e No ring when active on the telephone e An advisory tone a quieter ring tone than usual while you are conducting a call To answer a call on another line you can press the line key that is alerting The current call is automatically placed on hold You can also refuse or deflect the call as described on page 29 Operating the Telephone with the Display Step by Step gt gt Hona 2 V Reconnect gt v Holding a Call
137. nameplate ws eee paret 12 notebook functions ssssssssss 55 0 off hook dialing ssss 34 149 on hook dialing sss 35 152 options 110 open listening 27 operating instructions s sss 3 operating steps cresma 14 outgoing calls tienes 34 P phantorn lle oa icto ettet 64 picking up a call waiting 28 61 prime NING docete teet ttti tortor 64 private line s eter teet tores ics 64 programmable keys nsise 20 programmable keys second level 20 R reachiability tette 37 receive volurrie a acea ees 24 received calls etm 173 Kp 42 redial last number ou eects 168 refuse waiting call oo cece 141 refusing a waiting Call eee 29 rejecting calls during dialing 111 Qe Meer EE 127 ringer off Less 58 ringer VolUM S osuneen 126 LOOMMACOUSUCS ous toten et 129 rules for selecting the preferred line 183 S safety precautions sssi 2 secondary line sssr 64 selected dialing key n se 52 serial mumbet c cett recentes 12 Shared iNe eos ets b eti 64 speakerphone mode 25 26 special characters e 19 standard telephone functions 22 State By ente eR 219 ici 92 status messages ooo ees 235 STOP AUN 2 7 22s eee t 71 85 storing a number sss 55 suppressing message ssss 111 s
138. ncing gt page 165 Voice Messages gt page 148 Callback gt page 153 Using Group Features gt page 179 Transferring a Call gt page 146 Multiline Telephone Application gt page 182 Call Control 1 Mon 07 03 05 11 34AM 44 123456 78910 SIEMENS Temporary limited mode 181 Operating the Telephone with the optiPoint display module Step by Step Multiline Telephone Application Call View for Multiline Telephones Normally the telephone s prime line or a preset line is di aled in idle mode This is dependent on the line config uration set up by the administrator CFG Mon 07 03 05 11 34AM Secretary company com SIEMENS H The following options are available when you press the Menu icon Call Control y Bs CRS t Mon 07 03 05 11 34AM Secretary company com Redial Last No Group Pickup Forward Calls Do not disturb Cancel Callbacks Ringer on Setup Contacts x SI 182 Operating the Telephone with the optiPoint display module Step by Step Rules for Selecting a Preferred Line If there are calls on multiple lines up to 10 lines possible ringer or call waiting signal the Start dis play shows the line with the highest priority in accor dance with the preset terminal line preference As soon as the terminal line with the highest priority is seized call answered from another phone the next termin
139. nd administering numbers Dialing with Selected Dialing Key You can assign frequently dialed numbers to function keys page 117 When you press one of the select ed dialing keys the stored number is shown in the dis play and you can set up a connection Prerequisite The idle menu is displayed Press the assigned selected dialing key The stored number or name is displayed Dial gt VY Confirm the number The connection is established Operating the Telephone with the Display Step by Step Using Auto Dial Timer Following expiry of a configurable delay interval auto di aling occurs after the last dialed digit is entered This can happen in the following circumstances e Dialing in idle mode e Deflecting an incoming call e Making a consultation call e Transferring an answered call The delay time can be shortened as follows e Pressing the 7 key This is applicable in all scenari OS e Lifting the handset This is only applicable after pre ialing when the phone is idle or if the user has en tered the digits for a consultation call and the hand set is on hook e Pressing the Loudspeaker key This is only applica ble after pre dialing when the phone is idle and the loudspeaker LED is off or if the user has entered the igits for a consultation call and the loudspeaker LED is off Q Qo D If an emergency number has been programmed by the administrator the delay time for this num
140. nd line you can pick up the first call by pressing the appropriate line key Incoming call on another line while dialing You are dialing a number Another line key rings or blinks to indicate an incoming call You now have the following options e Press the key or confirm Answer call to accept the call the line on which the number is being dialed is put on hold Then Hold the call you revert automatically to dialing End the call you revert automatically to dialing e Refuse the call you revert automatically to dialing e Deflect the call you revert automatically to dialing Operating the Telephone with the Display Step by Step Advanced Cancel Key Function For multiline telephones the Cancel key function ap plies to the relevant active connection Generally when the Cancel key is pressed the call be ing conducted by the party is terminated With the ex ception of the situations described below the relevant line then becomes free e n consultation hold the party is reconnected with the original party e When using the handset the user hears the dial tone The following then applies e Inthe case of a simple connection between two par ties if one of the parties presses the Cancel key the connection is terminated and the line reverts to idle state on hook and the dial tone is heard off hook e fa holding party whose call has been put on hold presses Cancel the
141. ndset Y Enter the code e g 68 consult the administrator Wait until you hear the confirmation tone ray n Dial the destination you want to call The transfer of your caller ID is permitted again after this call Deactivating Caller ID Suppression Tempo rarily for Next Call If the administrator has suppressed the transfer of your caller ID you can override this setting for the next call Lift the handset Y Enter the code e g 67 consult the administrator Wait until you hear the confirmation tone e Dial the destination you want to call Once you have fin ished the call transfer of your caller ID is suppressed again for subsequent calls 71 HiPath 8000 Functions Step by Step Creating a Screening List For Call Acceptance gt Selective call acceptance is only available for the prime line on multiline telephones You can create a list of numbers also known as a screening list from which you want to accept incoming calls The administrator knows how extensive this list may be in the HiPath 8000 that you are operating on site When a caller s number matches a number on the ac ceptance list the call is completed If the caller number appears e an announcement informs the caller that the sub scriber does not accept calls from this number or e the call is forwarded to an external phone number The administrator can tell you how your HiPath 8000 is configured at your l
142. nforms to the EU guideline 1999 5 EG as attested by the CE mark This device has been manufactured in accordance with our certified environ mental management system ISO 14001 This process ensures that energy consumption and the use of primary raw materials are kept to a minimum thus reducing waste production All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health It is a precondition for reuse and recycling of used electrical and elec tronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service the shop where you purchased the product or your sales representative The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002 96 EC Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment Contents Contents Safety Precautions 00cc eee eee 2 For Your Sadlety zx retur techs be tee SUS Re hea bh 2 Protection of the Telephone 0 0000 00 cece eee eee 2 Location of
143. nu if second call Deflect call Redirect incoming call Idle menu to another destination Using Group Features Menu Option Action Next Step Pickup Call Answer a call to your pickup group Basic call menu page 233 Ignore Ignore a call to your pickup group Idle menu Appendix Messages and Alarms Status Messages Status messages are generally displayed in the top display line They re main there static until they are replaced by a new status User Display 2nd line Explanation Connection refused A connection to the specified destination can not be established Connection refused The remote terminal is alerting Cannot Be Held Busy The remote terminal is busy Rejected The remote user rejected the call Call join menu The call is connected Cleared The remote user cleared the call Cleared unknown The call was cleared for an unknown reason Still on Hold The call xxxxxxxxx is in the held state It was not possible to place the connected ter minal on hold Cannot Be Transfered Call waiting menu Cannot Be Deflected It was not possible to effect a transfer There is an unanswered call outstanding It was not possible to deflect the incoming call 235 Appendix Line Key Status Indication LED Line status Description OFF Idle No connected calls BLINKING C
144. o avoid endangering yourself or other persons and to prevent damage to the unit The layout of this operating manual is extremely user friendly You will be guided through operation of the optiPoint 410 420 economy economy plus standard S V70 step by step starting with a description of simple basic functions through configuration of all operating parameters to a de scription of the additional features Administrative tasks are described in a separate manual The quick reference guide is meant to give you quick and reliable explanations regarding frequently used functions Intended Use The optiPoint 410 420 economy economy plus standard S V7 0 telephone is a desktop unit designed for voice transmission and for connection to a LAN Any other use is regarded as not prescribed Product Identification The characteristics of the telephone precise product name and serial number are displayed on the nameplate on the underside of the tele phone Please have these at hand when you contact our service depart ment regarding problems or defects on the unit itself General Information Echo Effect In some cases while using the telephone you may hear an echo which can be quite strong This is not due to any design defect or other fault with your IP telephone but caused by the other client For example if the echo occurs during a teleconference it may be that the loudspeakers and micro phones need to be repositioned Servi
145. o see which menu options are available when the telephone is in the idle state Soo Mon 07 03 05 11 34AM 44 123456 78910 SI Redial Last No Group Pickup Forward Calls Do not disturb Cancel Callbacks Ringer on Setup Operating the Telephone with the optiPoint display module Step by Step For further information please refer to the section Call Log gt page 169 Redial Last No gt page 168 Group Pickup gt page 179 Forward Calls gt page 175 Do not disturb gt page 178 Ringer on gt page 137 Setup gt page 206 Mobility Display As soon as a Mobility User is logged on this is shown by a tent like symbol in the top symbol bar Call Control AIOI Mon 07 03 05 11 34AM 44 123456 78910 SIEMEN Redial Last No Group Pickup Forward Calls Do not disturb Cancel Callbacks Ringer on Setup x Swap Display You should configure a key to enable you to quickly swap from the telephone display to the Display Module Call Control and vice versa gt page 117 BO Press the Swp Display key to swap displays quickly 133 Operating the Telephone with the optiPoint display module Step by Step Applications Display a X Press the Cancel icon in Call Control 2 page 132 if you want to cancel Call Control and use other applications y A Press the Home icon in Call Control gt page 132 if you want to continue running Call C
146. ocation Lift the handset Y Enter the code e g 27 consult the administrator You hear announcements that provide the following in formation e The name of the service selective call acceptance e ts current status active or inactive e The current size of your screening list After you hear those announcements you hear prompts that guide you to Add entries to the screening list Delete entries from the screening list Review the screening list Activate or deactivate the feature 78 HiPath 8000 Functions Step by Step SY m For Rejecting Calls IUE On multiline telephones call rejection is available for the prime line only Comparably to selectively accepting calls you can cre ate a screening list for calls you want to accept incom ing calls The administrator knows how extensive this list may be in the HiPath 8000 that you are operating on site If a caller s number matches one of the numbers in the screening list the call is not put through and the caller is informed by an announcement that the called party does not accept calls from this number If the caller s number is not listed the call is transferred to you as nor mal Lift the handset Enter the code e g 60 consult the administrator You hear announcements that provide the following in formation e The name of the service selective call rejection e ts current status active or inactive e The current si
147. of a MultiLine Telephone You can set the ringer volume individually for every line set up Select and confirm Select and confirm Press the desired line key The number or name of the line and the current ringer volume setting are displayed Select and confirm The current ringer volume setting are displayed Setting The lowest ringer volume is 1 and the highest volume is 5 The value can be increased or reduced by using either the control keys on the telephone or the arrow keys or the keypad keys Confirm the setting The value of the new setting is dis played During an Incoming Call When your telephone rings at an incoming call you can vary the volume of the ringer tone by means of the keys CB and Then press the 7 key to save the setting Otherwise the setting will only apply to the current tele phone call The Ringer volume menu disappears after five sec onds if you do not make any entries 125 Customizing the Telephone Step by Step Ringer Prerequisite You are in the Audio Settings menu gt page 124 In Case of a SingleLine Telephone D 3 Ringer gt vV Select and confirm The current setting is displayed In Case of a MultiLine Telephone You can set the ringer tone sequence and melody indi vidually for every line set up tozLine Specific Ringer gt V Select and confirm b Select and confirm Press the desired line key The number or name of the
148. one number of the last call received is displayed 5 82 HiPath 8000 Functions Step by Step SY n mY m Functions in a Hunt Group Make line busy This function prevents that calls in a hunt group are Switched to this line Make line Busy Lift the handset Enter the access code e g 96 consult your administ rator to make the line busy for the hunt group Wait for the confirmation tone Switch Busy off again Make the line free for the hunt group Lift the handset Enter the access code e g 96 consult your administ rator to make the line free again Wait for the confirmation tone 83 HiPath 8000 Functions Step by Step Mark a line as the End of a Hunt Group Switches this line as the end of a Hunt Group If this line is reached the system stops looking for a free line ac cording to the sequence defined for the Hunt Group Stop Hunt Lift the handset SY er Enter the access code e g 97 consult your administ rator to mark this line as End of Hunt Group stop hunt Ji Wait for the confirmation tone Cancel Stop Hunt Unmarks this line as End of Hunt Group Lift the handset Y Enter the access code e g 97 consult your administ rator to unmark this line as End of Hunt Group stop hunt m fi Wait for the confirmation tone 84 DLS Mobility Funktion DLS Mobility Funktion Prerequisite Your optiPoint 410 420 economy econo
149. onsultation call gt page 158 COA Jane Brown 123456789 On Hold Bill Smith 987654321 Conference Press Conference to initiate the conference call 165 Operating the Telephone with the optiPoint display module Step by Step Setting up from a consultation call Prerequisite You are engaged in a consultation call gt page 158 Jane Brown 123456789 Bill Smith 987654321 On Hold Conference Alternate Complete Transfer x Open the menu and select the option Conference in or der to initiate the conference Hold the conference The conference call is set up and you are simultaneous ly connected with the two other parties Call Control A CH Mon 07 03 05 11 34AM Jane Brown EB 123456789 Bill Smith 987654321 Conference 166 Operating the Telephone with the optiPoint display module Step by Step A f or or or or The display shows that the conference is set up Other parties cannot be added to this conference D a Note that both active caller boxes are the same distance from the line and that only the Hold icon is available Ending the Conference Changing back to single line calls Press the Hold symbol for one of the parties to place this call on hold The conference is ended You can now e alternate between the parties connect the other parties Complete Transfer e re enter the conf
150. ontrol in the back ground but want to use other applications as well Applications J HE ien A Call Contacts Address Control Book ps A c LN f Call Log Browser Programs TD Display Voice a To return to Call Control select the appropriate icon and then press the Select display key 134 Operating the Telephone with the optiPoint display module Step by Step Incoming call Incoming Call in Idle Mode For incoming calls you will hear the telephone ringing and see the display change as shown below cal Contro I o Mon 07 03 05 11 34AM te KQ Incoming Call C JE IE If you are in the process of making settings on the phone during a call page 206 the display will change to Call Control A Caller Box is then opened and if the caller s tele phone number is transferred it appears in the box If no information is transmitted you will see Private or Unknown in the caller box CA L Mon 07 03 05 11 34AM Bill Smith ee 987654321 l Incoming Call 135 Operating the Telephone with the optiPoint display module Step by Step Answering a Call 7 You can now lift the handset to speak with the calling party or e press the Connection icon in the Caller Box to answer he call The display changes and Caller Box appears closer o line CCOA F LA f Mon 07 03 05 11 34AM Bill Smith e 987654321
151. ore infor mation on the field User menu Change user password Function keys Phone Key module 1 Key module 2 Key module SLK 1 Key module SLK 2 Country Settings 5 O 0 0 O Language Settings Audio Settings Call related parameters Mobile User Logoff Home Change User Password Enter your current password and your new password and confirm the new password The minimum length set by the administrator is shown in the dialog For a description on how to change the user password in the Telephone menu see gt page 114 Current password New password Confirm new password Note To be valid the password must consist of exactly 6 numeric digits Web Interface Function Keys For a description on how to change the user password in the Telephone menu see gt page 117 Ip 15 Click a field in one of the interface images to obtain more infor mation on the field Phone Key Normal function Shifted function 1 Loudspeaker 2 Selected dialing 3 Phone ock Edit Edit 4 Repertory dia Edit Edit 5 Feature toggle Esi Edit 6 State Key Edt Edit o c 1 Edi 11 Edit 12 Edit 13 Edit 14 Edit 15 1 E 17 CancevRelease Edit 1B Shit Edit Shift Edi
152. ote user then you can store the tele phone number electronically and call it again at a suit able time max 24 alphanumeric characters Both parties can store the number of the other party The notebook can also be used outside a call simply for recording a number to be recalled subsequently In this case the currently stored number is displayed by default and can be edited using the cursor keys and keypad Storing a number Prerequisite You are conducting a call The current call is displayed Press the Notebook function key The other party s number is displayed Confirm Store to store the number Enter another number of your choice and confirm Entry stored confirms that the number has been saved Calling a stored number The idle display appears Press the Notebook function key The stored number is displayed Start the dialing process 55 Operating the Telephone with the Display Step by Step 56 Using Repdial Keys The Repertory Dialing function is similar to selected dialing However it can also incorporate dialing control functions at any point within the repertory dialing se quence The HiPath 8000 automatically detects wheth er the digits represent an IP address a number or a URL Control Function Action During Dialing OK lt OK gt Pause lt PA gt Any characters following this control function are sent imme diately after the call has been answered and are sent as
153. ovides ringback after 15 minutes Prerequisite You are in the Configuration menu gt page 91 O 17 Hold Ringback Timer V Select and confirm The current time is displayed Configure the number of minutes using EC the control keys on the telephone or the arrow keys or mm P to the keypad keys CO ae V Confirm the setting The value for the new setting is dis played Music On Hold You can use this option to activate and deactivate the music that a caller hears when put on hold Prerequisite You are in the Configuration menu gt page 91 Da This menu option is only available if it has been activated by the administrator D Select and confirm Confirm or Switch off gt V Confirm The new setting is displayed 100 Customizing the Telephone Step by Step 55 19 Do Not Disturb v Switch on gt V or gt Bieirssssge Waiting 5 7 or Switch off gt V Do Not Disturb You can use this option to permit or prohibit the user from activating the Do Not Disturb feature If Do Not Disturb is deactivated the 042 Do Not Disturb option is not available on the telephone D This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm Confirm The new setting is displayed Message Waiting
154. p B Switching to overwrite mode If the icon appears in the bottom system display row you are currently in insert mode i e input charac ters are inserted in between existing characters Press this button to switch to overwrite mode MET MANN EN EN Mon 07 03 05 11 34AM Ins 123 12345678 Additional Keys Clears individual characters from right to left Confirms input e g for dialing 203 Operating the Telephone with the optiPoint display module Step by Step 204 e g fel or ER or r1 e g Conference or Join Navigating on the Display Module Selecting and Activating Control Elements To select the control elements on the display use the stylus provided or a similar object that will not damage the display surface The display features the following control elements e cons e Display keys e Caller box with phone number name and status in formation if applicable All control elements that you can select using the sty lus and or request input can also be selected using he Ca gt C4 and C J keys and activated using he key Call Control Al dh Mon 07 03 05 11 34AM Jane Brown 123456789 00 24 Bill Smith 987654321 Join Example The Hold icon n is selected indicated by bold frame and can now be activated Selected control elements are highlighted with a bold rame Light frames are used for dark backgrounds Operat
155. part from that the caller and the calling target are displayed Prompts for pickup group calls override forwarding or DND settings e User initiated service you can use this function to answer calls for the pickup group If there is a call for the pickup group you can answer it in the same way as calls that are signalled by notification If there are no calls to be picked up a pop up message indicates that a call pickup is not possible Operating the Telephone with the Display Step by Step Pickup Call gt V or Group pickup Pickup Call gt TA D Answering a Pickup Group Call e A call for a pickup group is displayed as follows e Line 2 Caller e Line 3 Calling Target e Line 4 Option Pickup Call Confirm the query to pick up the call Press the Group Pickup key if you have one Ignoring a Pickup Group Call The display shows a pickup group call Scroll through the display until Ignore appears Con firm this option Hunt Groups The administrator can merge several telephones to form a hunt group If your telephone belongs to a hunt group the HiPath 8000 routes calls for members of your group according to rules defined by the administra tor Hunt groups provide a simple way to distribute calls among a group of stations If you want another group member to handle a call you can also make your telephone appear busy to the hunt group After you do so your telephone does not receive
156. pointing arrow Short text no arrow 227 Appendix 228 Appendix This appendix contains an overview of the optiPoint 410 420 economy economy plus standard S V7 0 menus as well as any messages that are displayed and their explanations It also contains tables for the default assignment of function keys Idle Mode Display Priority Category Description 1 Download The telephone s configuration or software is being updated 2 System Shows information pertaining to the lack of connec tion or registration failure with the server 3 Restart Reminder that the telephone needs to be restarted 4 CallFor Provides the destination of the active unconditional warding forwarding 5 Do not dis Indicates that with certain exceptions incoming turb callers will hear busy tone 6 MWI Indicates the number of voice messages waiting at the message center 7 Missed Indicates if any new missed calls have been re calls ceived 8 Default Shows the local identification information Appendix User Menu Telephone Menu Default 02 Call Log 1 lncoming calls 2 Dialed calls 3 Received calls 4 Forwarded calls O End 03 Forward Not set 1 Unconditional 1 New change target QOO 1 Use keypad 2 Use editor 0 End 2 Switch on 3 Switch off O End T 0n no reply 1 New change target 1 Use keypad
157. ptiPoint 410 420 economy economy plus stan dard S V7 0 rings with the set ring tone page 126 If information about the calling party is transferred name number or both it appears on the display You can now lift the handset and talk with the person calling Ds On multiline telephones the line being signaled is automatically selected when you lift the hand set If more than one line is alerting you are con nected to the line that has been ringing the long est Confirm Answer call and then lift the handset or use the speakerphone Press the blinking line key before you lift the handset or before using the speakerphone Outgoing Calls Off hook dialing Initiate a call by Pressing a free line key on the multiline telephone e Pressing the Loudspeaker key e Lifting the handset On hook dialing You can start entering the number immediately The connection is established via the next available line Operating the Telephone with the Display Step by Step Consultation gt mw De Holding gt V Line Line BO Existing Connection The following options are available when you answer a call on a line see gt page 66 e Use the line in the same way as a single line tele phone e Place the line on hold manually Using the line in the same way as a single line tele phone Example If you have answered the call on one line you can now use all of the functions that are avai
158. put you can also press a function key to which a dialing destination has been as signed such as the Redial Missed Calls key or a repdi al key Refer to page 52 for information about fea tures that simplify dialing Operating the Telephone with the Display Step by Step P Dial v or Loudspeaker BO Dialing Before Line Seizure Enter the phone number Confirm your entry Press the Loudspeaker key The number is dialed and the connection is set up D If sy are using a dial plan and have set Hot Key pad see gt page 109 dialing takes place auto matically as soon as the character string entered matches an entry in the dial plan IE During secure voice transmission a lock symbol is displayed on the phone also see gt page 23 Using DTMF Tone Dialing During a call you can use DTMF tone dialing to operate answering machines voice mailboxes and so on De pending on the dialing key pressed different key se quences are sent out The keys 0 9 the asterisk key and the hash key can be used Refer to the operating instructions for the answering machine voice mailbox or other device for the specific tones needed to operate it correctly 35 Operating the Telephone with the Display Step by Step Callback gt D cancer eae 7 36 or Cancel Callbacks J a Callback If the other party is busy you can place a request for callback Callback i
159. r ID Suppression The administrator stipulates whether or not your caller ID name and phone number is displayed on the called party s telephone If your data is not transferred the call is initiated anonymously However you can override the configured settings for specific calls played If your caller ID is suppressed your caller ID is displayed Da e f your caller ID is transferred Private is dis e Deactivating Caller ID Suppression If the administrator has permanently configured Caller ID Suppression for your telephone you can cancel this setting as follows Lift the handset er Enter the code for transfering caller information e g 64 consult the administrator You will hear a con firmation tone Activating Caller ID Suppression If the administrator has permitted the transfer of your caller ID you can override this setting as follows Lift the handset zY er To suppress caller ID enter the code e g 66 consult the administrator Ji Wait until you hear the confirmation tone The transfer of your caller ID will be suppressed In stead of your caller ID Private Anonymous will appear in the called party s telephone display 76 HiPath 8000 Functions Step by Step Activating Caller ID Suppression Temporarily for Next Call If the administrator has permitted the transfer of your caller ID you can override this setting for the next call as follows Lift the ha
160. r a short acoustic signal if the connection is unsecure see 2 page 111 Mobility If your optiPoint 410 420 economy economy plus standard S V7 0 has been set up mobility enabled by your service personnel you may already be registered as mobility user on this telephone You can log off from this tele phone and using your telefone number which is your Mobility ID and the user password log on at another mobility enabled Remote telephone or back at your telephone basic phone If you are logged on to a Remote telephone your customized settings e g abbreviated dialing call lists are available As soon as you are logged on you can change the user set tings For more information about logging on off as a mobility user please see page 85 Multiline Functions Some functions and features are only available to you if the administrator configured your telephone to support multiple lines The following are some examples of special multiline telephone features Line keys e Manual hold e Multiline priority e Visual indicators for line key status Impe Most features are common to single line and multiline telephones but some features function in a slightly different manner depending on the telephone type In this manual these differences are de scribed in the same section that describes single line telephone fea tures 23 Operating the Telephone with the Display Step by Step 24 gt GB or C Fun
161. rease or reduce the value depending on the current operating mode Press key Press the illuminated key Press the blinking key The option appears on the display Use the key to confirm your selection Search for an option Press the D keys until the option appears on the display Then press the key to confirm your selection Introduction Introduction Overview The optiPoint 410 420 economy economy plus standard S V7 0 is a modern multi functional IP telephone It is designed for connection to data networks and is not directly connected with an ISDN system or to the PSTN Impe This manual describes how to use the optiPoint 410 420 economy economy plus standard S V7 0 when it is connected to HiPath 8000 from Siemens Some of the features described in this manual are only available be cause they are provided by HiPath 8000 If you are not using the optiPoint 410 420 economy economy plus standard S V70 in a HiPath 8000 environment contact the administrator to obtain the corresponding operating manual The optiPoint 410 420 economy economy plus standard S V7 0 enables voice communication via the standard Internet Protocol IP It is compati ble with the signaling stack in compliance with the SIP Session Initiation Protocol protocol specification The optiPoint 410 420 economy economy plus standard S V7 0 can be used just like a conventional telephone the only difference being that your calls are
162. ree talking quality the area in front of the micro phone front right should be kept clear The optimum handsfree dis ance is 20 inches 50 cm e Do not install the telephone in a room where large quantities of dust accumulate this can considerably reduce the service life of the tele phone e Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic equipment and the plas ic casing e Do not operate the telephone in damp environments such as bath rooms Safety Precautions Important Notes Never operate the telephone in an environment where there is a risk of ex plosion Only use Siemens accessories The use of other manufacturers accesso ries may be dangerous and will render the warranty and approval null and void NOEs Never open the telephone set or an add on unit If any problems arise con tact your service personnel The information provided in this document contains merely general descriptions or charac teristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract The trademarks used are owned by Siemens Enterprise Communications GmbH amp Co KG or their respective owners Labels CE The device co
163. requisite Transfer on hangup is activated gt page 112 Replace the handset or press the speakerphone key if in speakerphone mode A connection is established be tween the other two stations The other party still has not answered You do not need to wait until the second party has ans wered in order to transfer the call see also gt page 111 Confirm The call is transferred with the message Call transferred If the second party does not answer you are recalled by the first party 33 Operating the Telephone with the Display Step by Step Line 1 DBO gt 47 D ae 7 or r or D Please dialName 5 V 34 zi Making Calls You can enter a phone number with the handset off or on hook IM If you have activated the function Busy when di aling see page 110 you cannot be interrupt ed by an incoming call The caller hears busy tone Dialing Following Line Seizure If you have a multiline telephone and want to make a call on a specific line press the appropriate line key If you do not do so the telephone automatically selects an idle line Lift the handset Redial the last number Select and confirm The number is dialed and the con nection is set up Dial the number Enter the phone number and Confirm Select name Select and confirm Enter the party s URL for entering text see page 225 Confirm If the telephone is expecting in
164. requisite You are in the Audio Settings gt page 124 Select and confirm The current setting is displayed The value can be increased or reduced by using either the control keys on the telephone or the arrow keys or the keypad keys Confirm the setting The new setting is displayed as a value 127 Customizing the Telephone Step by Step D E esdsstvokE 777 7 OO nnu lt a His Q0 amm 8l 7 P 6 Room character v D 2 Echoing gt v 128 Headset Volume Imp optiPoint 410 420 economy does not have a headset interface You can adjust the volume of the headset loudspeaker as follows Prerequisite You are in the Audio Settings page 124 menu Select and confirm The current setting is displayed The value can be increased or reduced by using either the control keys on the telephone or the arrow keys or the keypad keys Confirm the setting The new setting is displayed as a value Room Acoustics The room acoustics for the handsfree talking equip ment can be adapted to the room conditions with this setting Settings for normal echoing or muffled rooms are available for selection Prerequisite You are in the Audio Settings gt page 124 menu Select and confirm The current setting is displayed for example Normal Select and confirm another setting The new setting is displayed Setting Room Character During a Call If you are talking
165. s a HiPath 8000 function and has to be programmed by service personnel You are request ed to confirm callback if Busy appears on the display Prerequisite The callback function must be activated see page 110 Lift the handset Enter the number and confirm Placing a callback request The other party is busy Confirm The callback request is stored in the system Callback is activated You are called by the system as soon as the party beco mes free The number of the party who has become available is indicated on the display Confirm The connection to the callback party is set up Canceling callback requests If for any reason callback requests are no longer re quired you can cancel them Prerequisite The telephone is in idle mode Confirm Press the Cancel Callbacks key this must be program med page 117 All callback requests are then cancelled Operating the Telephone with the Display Step by Step HostDesking BO HostDesking e Reachability If you want to be reachable within the building or on the premises you can temporarily forward all calls to your main telephone to a guest telephone specifically set up for this purpose You can use all HiPath 8000 features set up for your main telephone and available for HotDesking on the guest telephone In case of outbound calls your main phone number is transferred The local settings of the guest telephone e g key assignmen
166. s as follows Prerequisite The idle menu is displayed Select and confirm Select and confirm You will find an overview of the options here from gt page 229 Select and confirm to quit the menu As soon as you lift the handset you exit the 05 Setup menu automatically D s All menus and menu items are preceded by a number If you use the menu structure given at the end of this chapter you can navigate within the menus faster by entering the numbers The sub menus 2 Configuration and 3 Local functions in the 05 Setup menu can be pro tected by a user password page 114 The individual menus are described in the following sec tions e Settings gt page 91 Configuration gt page 91 Local Function gt page 113 Assigning Function Keys gt page 117 Audio Settings gt page 124 Restarting the Telephone Customizing the Telephone Step by Step 1 Settings gt Vv gt p 7 pie Country options gt v D e 7 Settings The Settings menu is dynamic i e it only appears with specific information on the status of the telephone such as e Call forwarding active e User status set Prerequisite You are in the Setup menu gt page 90 Confirm in order to view the details of the current status of the telephone Configuration You can use the Configuration menu to customize the settings on your optiPoint 410 420 economy economy plus standard S V70 iE Thi
167. s menu ssss 234 IP address scc ear idea 22 J join call on off sse 97 K key elICKS eee 130 key labelling s sss 17 L amp nguade scettr ceps anguage for operator prompting etter INDUS aret te Het ine information display in call control 194 WO VIGW caisse e RR EH EE 187 hee 65 ocal conferencing sssssssss 103 ock phone naasser 116 oudspeaker re 25 volume ssssseeee 125 Index M make line busy o s making calls 5 e tad MEMON e ET memory clearing ssssssssss message waiting sss messages and alarms MF tone sssssssssssseeeneenes MICTOPNONG ee bee ires missed calls sss muffled room acoustics TUTTI Gs ecciesie tn answer a call on another line 68 195 Call COntrol irera 182 call waiting tone ssssssssss 66 dial via line overview sss 189 dialing from line overview 66 existing connection sssss 67 incoming call sss 186 Ine BOX sa UE 188 line key status indication 236 line overview sss 184 line seizure sss 65 manual hold nsaan 67 192 off hook dialing a 189 on hook dialing sssss 189 dae 66 status message 198 with an active call 191 music on hold n se 101 N
168. s menu can be protected using a user pass word gt page 114 Prerequisite You are in the Setup menu gt page 90 Select and confirm You will find an overview of the options here from gt page 229 Country Options These settings adapt your telephone to country specific characteristics for example the display format for the date and time of day or transfer technical parameters NE The default screen for the display depends on the installed language package Prerequisite You are in the Configuration menu gt page 91 Confirm Select and confirm to configure the required country settings such as Germany in our example 91 Customizing the Telephone Step by Step Language Use this menu option to define the language for opera tor prompting Prerequisite You are in the Configuration menu gt page 91 D 02 Language gt V Select and confirm the set language is displayed D tzGerman gt V Select language and confirm I If an optiPoint display module is connected you are asked to Restart the telephone after a change of language so that the change of lan guage setting can also be done for the optiPoint display module If the telephone goes back to idle mode without a confirmation of the Restart the message Restart required blinks on the display and you have to Re start the telephone manually gt page 130 Date Time This function allows you to sel
169. s out Press Cancel Rel Select and confirm I If the call has been terminated by the other party the message Cleared appears in the display Switching to Speakerphone Mode iE You can t use this function with optiPoint 410 420 economy economy plus Prerequisite You are conducting a call with the hand set Hold down the key while replacing the handset Then release the key Proceed with the call Country Options set to US In case you have set the country options to US you do not have to hold the loudspeaker key to switch to spea kerphone mode while replacing te handset Press key Replace the handset and proceed with the call in spea kerphone mode Operating the Telephone with the Display Step by Step om and 4 Loudspeaker BO Loudspeaker D eee 7 Switching to the Handset Im You can t use this function with optiPoint 410 420 economy economy plus Prerequisite You are conducting a call in speaker phone mode Lift the handset Continue the call Open Listening During the Call You can allow other people in the room to join the tele phone conversation Inform the party at the other end of the line that you are switching to loudspeaker Prerequisite You are conducting a call with the hand set Activating this function Press key LED lights up Deactivating this function Press key LED goes out Refusing a Call You can refuse an incoming c
170. sages an icon to this ef fect appears on the idle display The icon also indicates the number of messages to be displayed This function is only available if the administrator has configured a server address for voice messages Call Control A LA Mon 07 03 05 11 34AM 44 123456 78910 2 WY SIEMENS Press the icon for voice messages to call up the mail system and to display the voice messages I The icon is only displayed if the Call view icons option is activated otherwise the appropriate text is displayed here The function is deactivated by default gt page 108 148 Operating the Telephone with the optiPoint display module Step by Step gt 47 or Loudspeaker DBO Making Calls You can dial a telephone number both on and off hook IiE If you have activated the function Busy when di aling see gt page 110 you cannot be interrupt ed by an incoming call The caller hears busy tone Off Hook Dialing Lift the handset Press MEE ee Mon 07 03 05 11 34AM lt Please Dial gt le Enter a phone number using the keypad Enter the number using the display keyboard The dis play keyboard is described in the operating instructions for the optiPoint display module iE During secure voice transmission you will see a lock symbol in the caller box also see gt page 23 149 Operating the Telephone with the optiPoint displ
171. t Unsaved changes WARNING There are unsaved changes to the function key assignments If you want to save them click on the Save changes button Parameters Key 8 has no function assigned to it Name Value D The possibility of programming a key may be blocked by your service personnel In this case the Edit button is deactivated 211 Web Interface 212 Select Function Key A list of all possible functions that can be assigned to a key is shown on page gt page 222 ieg The possibility of programming a key may be blocked by your service personnel In this case you get the message Locked by administra tor if you try to assign a function to this key Loudspeaker function key Select a function Key Label Selected dialing function key Assign a function to key 8 Select a function Selected dialing Parameter for function Selected dialing Key Label Schmid Dial string 5432167890 30 chars left Phone lock function key Assign a function to key 8 Select a function Phone lock iv Parameter for function Phone lock Key Label Dial string 12345 35 chars left Web Interface Repertory dial function key Assign a function to key 8 Select a function Repertory dial vj Parameter for function Repertory dial Key Label Mueller Dial string PA 54
172. t are maintained Registering at the guest telephone Precondition The guest telephone is available and in ready mode Press the HostDesking key on the guest telephone must be set up gt page 213 You are asked to enter your user ID the user ID is usu ally the number of your main telephone Enter and confirm the user ID to be used for registering You are asked to enter your PIN Enter and confirm your PIN A tone signal confirms that HotDesking is activated for your user ID The HotDesking key lights up The display shows your main telephone number with the prefix HD e g HD561923497 All calls for your main telephone are now fowarded to the guest telephone De registering at the guest telephone Press the HostDesking key at the guest telephone A tone signal confirms that HotDesking is deactivated 37 Operating the Telephone with the Display Step by Step 38 er De registering from another telephone In case you forgot to de register using the HotDesking key at the guest telephone you can do so from your main telephone or any other telephone within the sys tem Proceed as follows Precondition The telephone is available and in ready mode Lift the handset Enter and confirm 61 user ID please check with your Service personnel regarding the valid code for deactiva ting HotDesking You are asked to enter your PIN Enter your PIN A tone signal confirms that HotDesking is
173. t automatic dialing of the des ignated emergency number Prerequisite You are in the Configuration menu gt page 91 O 15 Auto Dial Timer Select and confirm Configure the number of seconds using EC the control keys on the telephone or AIP the arrow keys or P to ithe keypad keys mua 000000 Confirm the setting The value for the new setting is dis played 98 Customizing the Telephone Step by Step gt TRS 7 5ouo Delay for Call Forward on No Reply lll This function only affects phone based call for warding The administrator controls call forward ing from the HiPath 8000 You can use this menu option to change the time after which an unanswered call is forwarded if Call Forwar ding on No Reply CFNR gt page 43 is enabled The minimum value is 1 meaning forward after 1 sec ond The maximum value is 21 meaning forward after 21 seconds The default value is 15 Prerequisite You are in the Configuration menu gt page 91 Select and confirm The current value is displayed Enter new value For example confirm the input value of 11 The new set ting is displayed 99 Customizing the Telephone Step by Step Hold Ringback Timer Use the option Hold Ringback Timer to change the time after which you are reminded that you still have a call on hold The minimum value is 3 which provides ringback after 3 minutes The maximum value is 15 which pr
174. ties 163 COMME NEN CIN e REDE 165 Setting up a conference from a second call 165 Setting up from a consultation call 0 0 00000000 166 Hold the conference 00 000 cc less 166 Ending the Conference 000 000 eee 167 Redial Last Number lslsssslesllles lesse 168 Call LOG ac ses eerie RE e eher Eur req Ree x RE E 169 Dialed Call er dc deg oec a daa odd ape dA 169 Missed Call i sei bh oda eed p ad ce ORE A 170 Received Calls ce d Red ete d a RU eda 173 Forwarded Calls tied epe au we e weed 174 Call ORV GI GIG e sgae co achentid petes cee Pavese ent aD a eb apt ti 175 Editing the Destination and Enabling Call Forwarding 175 Do Not Disturb ec eis aoe eae Se ade e RR dec gone E 178 Using Group Features n a aaua naana eee 179 Call Pickup GroupS 2 eee 179 SUMIVEabIlity 222 cesta een le whe a SSA big Bae ee AE 181 Multiline Telephone Application 0 0 0 0 eee eee 182 Call View for Multiline Telephones 0 0 20000 182 Lihe Overview usse ose ta eae fd Ge sie ege ee EA 184 Incoming Call Ringer or Call Waiting Tone 186 Initiating Calls via Line Overview liil sisse 189 With An Active Call 0 002 ne 191 Ml ltiline Galls uses expe edhe eda ob ohh COSS Res 194 Status Message for Multiple Lines 198 Character INPUT sn eoi 3043 eU NER de Ud EE Bae a eee eae 201 Changing Char
175. tiline telephone has one prime line This line gen erally uses your public number which means that you receive your in coming calls on this line A prime line can be private or shared Some features are only applicable to the prime line to ensure that con flicting feature settings between different multiline telephones on the same shared line cannot occur e Secondary line Every multiline telephone can have additional lines which are prime lines of other multiline telephones e Phantom line The difference between a phantom line and other line types is that it is not the prime line on any telephone Phantom lines are particularly useful for deflecting calls The adminis trator can configure your prime line so that it switches to a phantom line if a second call is incoming If you are speaking with a second party this configuration allows you to hold transfer or deflect the call Operating the Telephone with the Display Lines Basically every line in a multiline telephone functions as an individual tele phone except lines on Direct Station Select key so that all features on single line telephones can be transferred to each individual line As soon as a line is active the relevant details are displayed Although a multiline telephone supports simultaneous use of several lines it functions in almost the same way as a single line telephone The differ ence with a multiline telephone is that the line is selected automatically
176. tre e ected ed ga d 97 Contrast bcos 4 4 ace ker teret ree SE Redde du Ys 97 Dialing Mode en eR REDE E SL EUR SR ep S E ds 98 Call Display iua ns cia ka tun a X3 sm Pa Baked Bae YA 98 Daylight Savilit s d caet p ete nie ttim Enc te e d d 99 Auto Dial Timer sere eidos maeu iee e ea ona eh 99 Delay for Call Forward on No Reply nananana naana 100 Hold Ringback Timer i4 sse iet dr eR ERG 101 Musie Qm Holds rrr araa mena nietre ECT 101 Do Not DIStUTD ius sre ee rege 102 Message Waiting 00 00 cece ee 102 Hold Ringback resia espe ue eoe ether gmk d dete tops 103 Local Conferencing sr ia e EE eR a eee EE E 103 AUTO ANSWER a o x orc eed re e edo eta AD e e tee 104 Beep on Auto Answer ee ees 104 Auto ReconneGE Sian wkd onde owe gene sax beret dale da 104 Beep on Auto Reconnect n saaa auaa aeree eee 105 dle State Options 0 00 00 eee 105 nactivity TmeQUE see sheik Blab Akshar de ew Run eR bes 105 Display Module Call View l l 106 USB Keyboard Type s cue ese dew yp E pipe ew eu eu 107 Programming Modifying the Deflect Address 107 Line Sette gs a 12e ssa e Re goby RR RUM e OR URGE 108 Displaying Icons Instead of Text illii 109 Parking and Picking Up Parked Calls liliis 109 The new setting is displayed n nnana anaa 110 Options for on hook dialing isses 110 Activating deactivating callback sees 111 Suppressing message about missed calls
177. uest telephone HotDesing is activated e otDesking off Your main telephone s number is no longer assigned to this guest telephone HotDesing is deactivated gt page 213 E gt page 37 Feature URI Enter the fixed term HDLogonToggle for the HotDesking feature here 2 page 213 E gt page 37 Handset Volume Handset volume setting Minimum value 1 quiet e Maximum value 8 loud e Default value 4 gt page 215 E gt page 127 Idle dialing mode You should only change this function if you are using a dial plan program med by administrator If the function is activated you have the choice of two settings e Context e Hot Keypad gt page 215 E gt page 109 219 Web Interface 220 Key Click Volume Key click volume setting on the dialing keypad e Minimum value 0 no sound e Maximum value 3 loud e Default value 2 gt page 215 JE gt page 129 Key Label Specify the name for automatic key labelling here e Only applies to optiPoint 420 telephones and optiPoint self labeling key module e Value 0 to 12 characters gt page 212 J gt page 117 Language Select your language setting German English French Italian Dutch Spanish Portuguese Hungarian gt page 214 E gt page 92 Loudspeaker Volume Setting the loudspeaker volume for optiPoint 410 420 economy economy plus standard S V70 e Minimum value 1 quiet e Maximum value 8
178. urviveability 241 Index T TCP IP DrOtOGOle attic tetti 15 telephone layout 17 toggle key cett TUO Ie 71 uchrige cn 146 U user DassWOIG ccce nct ect 115 user Support e whe lid user programmable keys 118 using repdial keys oo cece 157 242 V voice messages onsas 57 148 VOUM E sisti e eu nd 24 WwW Warmi e ec eot eee 62 Copyright Siemens Enterprise Communications GmbH amp Co KG 09 07 Hofmannstr 51 D 81359 Munchen Reference No A31003 J4270 U101 4 7619 The information provided in this document contains merely general descriptions or characteristics of per formance which in case of actual use do not always apply as described or which may change as the result of further development of the products An obligation to provide the respective characteris tics shall only exist if expressly agreed in the terms of the contract Availability and technical specifications are subject to change without notice All trademarks are the property of Siemens Enter prise Communications GmbH amp Co KG or their re spective owners www siemens com enterprise
179. utes 8l 7 or D EZ or p 6 10 minutes gt v D E D 39 DSM call view gt v Switch on gt v or Select and confirm Select and confirm Select and confirm Select and confirm Select and confirm Display Module Call View This function is only available if an optiPoint display module has been connected to your optiPoint 410 420 standard You can use this option to specify whether call view is on the telephone display or on the optiPoint display module following a system restart Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm Call view appears on the optiPoint display module Confirm Call view appears on the telephone display The new setting is displayed 105 Customizing the Telephone Step by Step USB Keyboard Type You can use this option to specify the language for an external USB keyboard The following languages are available 1 English 2 English US 3 German 4 Spanish 5 Italian 6 French Prerequisite You are in the Configuration menu gt page 91 5 Select and confirm The set language is displayed e g US 5 Select the required language and confirm your selec tion The new setting is displayed Programming Modifying the Deflect Address Specify a default destination here for calls that are to be deflected You will no longer need to enter a destination number when defle
180. vate auto matic call answering for CTI applications When you dial a number using the CTI application while Auto Answer is activated the telephone automatically Switches to handsfree mode If Auto Answer is deac tivated the telephone will ring first and you must then press the loudspeaker key or lift the handset to dial the number and set up the connection to the other station D a This menu option is only available if it has been activated by the administrator If you have a multiline telephone this function is only available for the prime line Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm The new setting is displayed Beep on Auto Answer Use this option to specify whether you hear a beep when a call is automatically answered Prerequisite You are in the Configuration menu gt page 91 Select and confirm Confirm The new setting is displayed Auto Reconnect You can use this option to activate and deactivate the options for placing a call on hold and for retrieving it again using both a CTI application and the telephone D This menu option is only available if it has been activated by the administrator If you have a multiline telephone this function is only available for the prime line Prerequisite You are in the Configuration menu gt page 91 Select and confirm 103 Customizing the Telephone Step by Step Switch on
181. w of the options here from gt page 229 Select and confirm The status is displayed Confirm Select and confirm Select and confirm The following messages may appear e Not set not programmed e Not active programmed but deactivated gt page 45 e Active programmed and activated gt page 45 Activating Deactivating Call Forwarding Prerequisite A forwarding destination is programmed gt page 45 Switch off call forwarding Select and confirm Active displayed Confirm or select and confirm 2 On no reply or 3 On busy Select and confirm Forwarding is Not active Operating the Telephone with the Display Step by Step D 1 Unconditional gt v D E 78 7 gt gt 03 Forward Y 1 Unconditional gt V 1 New change target gt V 1 Use keypad iV Gn Complete gt V Activate call forwarding Select and confirm Not active is displayed Confirm or select and confirm 2 On no reply or 3 On busy Select and confirm Forwarding is Active Programming Call Forwarding If you select a forwarding function that is not pro grammed the New change target menu option auto matically appears which permits you to specify a desti nation address Currently active or not active forwards can also have their destination addresses changed To do this you must change default menu option Switch on or Sw
182. y picks up Conduct your consultation Confirm in order to return to the first party You can alternate between the two parties gt page 48 or set up a conference call gt page 49 Alternating Between Two Parties Prerequisite You are conducting a consultation call gt page 47 Select and confirm You are reconnected with the first party If necessary choose Alternate and confirm The sec ond connection is displayed Canceling consultation hold Select and confirm Operating the Telephone with the Display Step by Step D iresteiaesrGont s 7 D Local Conf disconnect gt Vv or D sra 5 7 Conferencing E gt You can t use this function with optiPoint 410 420 economy economy plus This feature is sometimes known as three way calling Prerequisite You are conducting a consultation call gt page 47 Introducing the Conference Prerequisite You are conducting a consultation call gt page 47 Select and confirm The following appears in the dis play Creating local Conf In Conference appears on the display iie If you were on a secure call and you initiate a con sultation call the current call is put on hold The new call from the consultation call can be secure or unsecure If call three parties then enter a con ference call the initial connection remains se cure As soon as the connection to one partner is not secure the entire conference is
183. ypad on m iB 206 Setup Menu in the Display Module he telephone Call Control AI Mon 07 03 05 11 34AM 44 123456 78910 Call Log Redial Last No Group Pickup Forward Calls Do not disturb Cancel Callbacks Ringer on Lo CNN x n idle mode open Setup in the menu to call up the tele phone s Setup menu You will see the following view SIE Setup 2 Configuration Use the keypad on the telephone to enter the letters o and the keys q P YJ to scroll and confirm Web Interface Step by Step User United Kingdom v Web Interface General Information optiPoint 410 420 economy economy plus standard S V70 is equipped with a HTTP web server which permits the mapping of information from the telephone to a web browser on a PC integrated into the LAN Web based Management Tool Impe The IP data for the optiPoint 410 420 economy economy plus standard S V70 and the PC must be configured correctly for this The web interface contains the following form ele ments Click this link to access the relevant page Click this button to incorporate the changes into the cur rent form This transfers the changes to the optiPoint 410 420 economy economy plus standard S V7 0 Click this button to reset the changes in the current form to the former optiPoint 410 420 economy econo my plus standard S V7 0 values Click this button to perform
184. ze of your screening list After you hear those announcements you hear prompts that guide you to e Add entries to the screening list e Delete entries from the screening list e Review the screening list e Activate or deactivate the feature 79 HiPath 8000 Functions Step by Step Anonymous Calls Rejecting Anonymous Calls You can reject all calls from parties who have a privacy feature active such as Caller ID blocking that prevents the delivery of their calling number When you do so you receive no alerting for a rejected call Lift the handset Y Enter the code e g 77 consult the administrator cH Accepting Anonymous Calls You can also choose to accept calls from parties who have a privacy feature active such as Caller ID blocking that prevents the delivery of their calling number Lift the handset Y Enter the code e g 87 consult the administrator er 80 HiPath 8000 Functions Step by Step SY n SY In Using Speed Dialing The speed dialing feature allows you to call up a central ized list of frequently dialed telephone numbers Single Digit Speed Dialing This feature lets you easily place calls to frequently di aled numbers by dialing a 1 digit speed dialing code Eight numbers can be placed in the list The administra tor maintains this list Lift the handset Enter the code e g 74 consult the administrator fol lowed by the digit between 2 an
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