Acrobat Distiller, Job 34
Contents
1. Table of Contents EXE CUNIVE SUMMO Y ocre A E E E E E E 3 hp toptools management benefits ccssssssssscccsssssssseccccsssssssscecesssssssececesssssssseeecessssssececeessesenees 3 Windows 2000 event management seesesessseoceesesssseceesssssoccesessssoccesessssocessessssocessesssooceesesssseeeeees 3 SERVICE MONA EIGN ccs soos otc cadcapecesipance E E EE 3 GUTOMONG resla 4 cncasesvontesoxscusiutace aa a 3 Figure I SERVICE Recovery Propere S sina cuscnrtaicnnaiarsantnddaaulwancsentad dataliansamelatinanaatesanaiediananainen 4 DEIMOnMCNce managemen sisao ana E E E 4 Figure 2 Performance Alerts CONNGUIC ONS zeagatonenssventectrcmeeeinedtenne ete iiucst oho neusscncadsotemuneiees 5 Figure 3 Performance Alerts AGHOMS seiassseesnaratccatanawaacenadecennaumacnancd acca anacenessoeamseenetancteesaees 5 Figure 4 Performance Alert SCE UII utcstisedenmen sania sudncandousisiindsavaguctate sasaaananeyaassdanans eons eae Oe 6 configuring SNMP Services asesan E T R EE N 6 Fore 3 SNMPF Prope meS eocen iy eee ncaa a E So a A E E A a ETE 7 SNMP irap generahonsemass nenesa E E O wwaseeiete 7 Figure 6 Evenkto Trap Tanslah oicun T OE 8 Figure 7 Event Translation Property POQe ccccsccccceseecceeeeeeeeeeeeeeeeeeeeeseeeeesaeeeeeseeeeeesaeeeeeaeneees 8 Figure 1 Event Translation SHINO S xisepcantsarcosdaedeaisaancronadedtatatneccnhod eteatsaanaceuadenetiedacenadaoeusect 9 hp toptools device manager configuration ccccsssss2. Open the Services applet in the Administrative Tools menu 2 Select a critical service that you want to automatically restart right click to bring up its menu and select Properties 3 Select the Recovery tab Figure 1 Service Recovery Properties performance management General Log On Recovery Dependencies Select the computer s response if this service fails First failure Restart the Service Second failure iestart the Service Subsequent failures TakeNodction sts Reset fail count after i days Restart service after fi minutes R estat Amp iter Options Cancel Apply 4 Select Restart the service to have the service restart automatically upon the first and second failure Other options here include Take No Action Run File and Reboot Computer You can also configure how often to reset the failure counter and the delay before restarting the service Click OK when you have finished configuring the service In this example the service has been contigured to automatically restart after the first two times the service fails each day with a one minute delay before the service restarts This solution may help solve minor problems automatically betore they impact the end user Windows 2000 also has integrated performance management A large number of performance metrics can be monitored and alerts can be generated when a threshold has be
3. added and configured Figure 1 Event Translation Settings hp toptools device manager configuration hp toptools system performance advisor Trap en length In limit ie IE OERE K a Limit tap erah a Jel leat ae J bites 3 Sho Tan insertion stings first A SS Tri formatted message first oo pl rap throttle S e ere ie toh Apply tattle n Dont poly throttle ie Stop ranelation i z speci number ot fraps are a in 1a a Het interval of time i 7 Finally select the Settings button to configure general setting This would include limiting the trap length and applying a throttle At this point the Windows 2000 system is configured to automatically restart any failed services monitor the system s performance and forward the related alerts to the HP Toptools device manager The HP Toptools device manager does not need any special configuration to handle the SNMP traps It will automatically show the SNMP traps in the Alerts log and change the alert icon in the device selector to the appropriate color This allows the system administrator to view alerts either by system or in the central alert log Since many administrators do not monitor a console at all times HP Toptools device manager can be configured to automatically forward alerts including SNMP alerts to either an e mail address a pager or the Windows NT event log Also an action can be created to run a program These action
4. data SPA stores the sample values that it collects From this database reports can be generated that show the maximum minimum and average values for the performance metrics over a selected time frame such as the previous 24 hours This allows the administrator to get an overall picture of the systems utilization rather than just finding out when the utilization exceeded a threshold Also reports on the same system or groups of systems can be run periodically such as once a quarter and compared for trend analysis Utilization trend analysis is a very useful tool that a system administrator can use to do capacity planning More information on System Performance Advisor is available from the HP Toptools Web site at http www hp com toptools in the HP Toptools user manual or in HP Toptools online help While HP Toptools provides hardware management and with the information included in this white paper some basic operating system management it also allows the end user to integrate these features into a network or systems management platform such as HP Openview NNM CA Unicenter TNG or Tivoli Enterprise Management More information on the versions of HP Toptools that link HP Toptools to another platform known as HP Toptools enterprise products is available on the Web at http www hp com toptools solutions entsols html These products are available free of charge and can also be downloaded from the Web site
5. csccssssssscccssssnsescesssssecscesssssceeessssceseesssssceeeess 9 hp toptools system performance AAVISOL sccccccssssssssscccsssssssseccccsssssssessceesssssseeeecessssssneeeeeeessssaes 9 hp toptools integration into network management applications ssssccccccssssssssssccccessssssseeeeeeees 10 executive summary hp toptools management benefits Windows 2000 event management service management automatic restart HP Toptools provides hardware management for network connected HP PCs servers and networking printing and some storage devices Windows 2000 also has many integrated operating system management features Some of these management features can be integrated with HP Toptools to provide a single management solution for both the hardware and the operating system HP Toptools is the award winning hardware management platform for HP hardware From the web based console HP Toptools can perform inventory fault configuration security and performance management It utilizes several different industry standards such as Simple Network Management Protocol SNMP Desktop Management Instrumentation DMI Windows Management Instrumentation WMI and web management consoles Hardware management is one part of an overall systems management solution that will help reduce the total cost of computer system ownership With the release of Windows 2000 Microsoft has incorporated many management functions in th
6. e operating system that were once provided by third party applications Many of these functions can be integrated with HP Toptools and other platforms This provides for a consistent central management solution for both HP hardware and operating system management One of the new features of Windows 2000 is the ability to manage services Previously when a service failed an entry would be made in the system event log However unless the system administrator monitored each system s event log they would not find out about the failure until a problem was reported With Windows 2000 services can be automatically restarted if they fail Also when SNMP alert generation is integrated error messages can be sent to a central management console at which point the administrator can be automatically notitied This allows administrators to evaluate and respond to issues much more quickly hopefully before end users notice the problem With Windows 2000 services can be configured to automatically restart upon failure When a service fails an error message is written to the system event log If the service fails during automatic restart another error message is written to the event log As we will see later when we discuss SNMP alert generation these error messages can be monitored and an SNMP trap can be created and sent to a central management station such as HP Toptools To set up the services to automatically restart follow these steps 1
7. en exceeded When SNMP alert generation is integrated these error messages can be forwarded to HP Toptools or another network or systems management console This would allow a systems administrator to manage system performance and upgrade the system resources whenever it is necessary Complete the following steps to configure Windows 2000 performance management 1 Select the Performance applet from the Administrative Tools menu 2 Right click on Alerts to bring up its menu and select New Alert Settings Assign the alert a name such as System Performance Alerts 3 In the General property tab select Add to select the performance metrics you wish to monitor The Explain button creates a dialog box that contains a detailed description of the metric Figure 2 System Pesfuritied AE Performance Alerts Configuration 4 Once the metrics have been selected threshold values can be selected for each metric As an example here we have configured an alert when Available Megabytes is less than 16 Mbytes 5 Next the data sampling rate can be configured The default value is every five seconds although in this example it has been set to every 10 minutes 6 Select the Action tab Figure 3 Performance Alerts Actions lin arguivients ssn 2001705 30 12 3A 7 Select Log an entry in the application event log to write any related alerts to the event log Other options include se
8. ioaiittoretii0 7 Cancel Log Application pa g e Event 2031 Trap specific ID Popp a aa rR EE A EE M Generate tap _ ifevent count reaches a JV within time interval fi 800 a seconds Description Counter 1 has tripped its alert threshold The counter value of 2 is 43 the limit value of 4 4 Inthe performance alerts management section we configured the polling to happen every 10 minutes If you are not interested in receiving SNMP traps when a single threshold is exceeded but only if multiple thresholds are exceeded within a relatively short time frame use the property page to control when SNP traps are generated In this example a SNMP trap will be generated when two alerts are generated within 30 minutes 1800 seconds The SNMP trap will be forwarded to HP Toptools 5 Another event that was selected was event 2184 from the Alerter group in the System event log This event Service not started corresponds to the automatic service restart that has already been configured In this case the event has been configured so that an SNMP trap will be generated when the Service not started error is found twice in the system event log within 200 seconds or just over three minutes This corresponds attempts to restart the failing service with a one minute delay between attempts to restart the service 6 At this point any additional events for which SNMP traps need to be created can be
9. nding a network message creating a performance data log or running another program 8 Finally select the Schedule tab to configure when the alert monitoring will be run Figure 4 See PerOniisiliiss EES ee General Ac ior Schedule eee Performance Alert oe I nls o i a Start scan ce ae Scheduling 1 bu E Manual furan ihe eer men pee Lhe Stops scan oom SE ann z aE E 7 Manualy srat the e shonu meru oe E me i TE o of Bratt F 9 Alerts can be started and stopped manually or automatically allowing so a system administrator to monitor performance continually or only at key times 10 Once the alert is configured click OK to finish Once the performance alerts have been set up on one system they can be exported to a Web file and then loaded onto another system Exporting the alerts can be done by selecting the alert right clicking on it and selecting Save settings as from the drop down menu The resulting Web page can be imported by other systems by right clicking on Alerts and selecting New Alert settings from from the drop down menu After the alert has been imported right click on it and select Start to initiate the performance monitoring At this point performance alerts have been configured Whenever threshold values are exceeded alerts are created in the application event log for Windows 2000 When this action is combined with SNMP trap generation system perfo
10. rmance alerts can be monitored from HP Toptools configuring SNMP Before SNMP traps can be generated SNMP services must be configured Perform the following steps to do this services 1 Start the Services applet from the Administrative Tools menu 2 Right click on the SNMP service and select Properties from the drop down menu 3 Select the Traps tab Type in an SNMP community name and select Add to list HP Toptools uses the default community name public Figure 5 e SNMP SNMP en een compal i Bo Properties ae ihe s SNMP coe Eee ane a over TCPIP on IPAS PX protocols lF taps are A One or more 4 Select Add and enter the system name or IP address of the HP Toptools device manager or another network or system management platform console This is where the SNMP traps will be sent 5 At this point you can also configure other SNMP properties such as Agent and Security if needed When that is done click on OK At this point SNMP has been configured to forward SNMP traps to the HP Toptools device manager SNMP trap Now that the SNMP service has been configured to send SNMP traps to the HP Toptools device manager services have been configured to create alerts and performance alerts have been configured we just need to translate the alerts into SNMP traps You can do this with the Evntwin utility as shown in the following steps generation 1 Run Evntwin lt sy
11. s are configured using the Actions on alerts menu item in the HP Toptools device manager More information on setting up these actions can be found Hp Toptools help or the HP Toptools user manual Finally SNMP Mib files can be imported into HP Toptools to translate the SNMP trap into a more descriptive format This is accomplished with the Mib 2 Import utility mib2imp exe included with HP Toptools in the program tiles hptt bin directory More information on this program can be found in HP Toptools help or the HP Toptools user manual Readers who are familiar with HP Toptools will note that the performance management feature detail above is substantially similar to the HP Toptools System Performance Advisor SPA utility Basically SPA does perform a similar function but in a different way With SPA a number of performance metrics are sampled periodically by detault once a minute Once every 15 minutes the HP Toptools device manager polls each monitored system and collect the performance samples hp toptools integration into network management applications 10 It averages the samples for each metric from the last 15 minute sample to create a current value A warning or critical alert is generated if the sample average for a performance metric exceeds a customizable threshold So far SPA is similar to the pertormance monitoring described earlier However the additional value of SPA is in its storage and reporting of performance
12. stem name gt using the Run command 2 In the Event to Trap Translator utility select Edit to bring up a window listing all of the events that can be translated into SNMP traps Event to Trap Translator Custom Settings Re Ioj Figure 6 Event to a ee e ustom efault e r ae i ve Me ae Trap Translation a OK Cancel Ereni to be translated to traps Pea Ea AN Apply Settings on Fa e Properties The service ha EER 2 oe 2184 Expat a l Remove l Find Event sources reac ENE J Application Ey Security Success RT Logon n Waitt I Security Success Logon Failure n ae H E System Success Logon Failure n t Success Logon Failure n tF Success Logon Failure n UF Success Logon Failure n tF Success Logon Failure n UF Success Logon Failure n tF Success Logon Failure n tF Success Logon Failure n tF Y Success User Logoff n oe 3 Select the events that you want SNMP traps created for In this example event 2031 was selected from the sysmonlog group in the application log This translates the event that is generated when a performance threshold is exceeded as was set up in the Performance Alerts section Click Add to bring up the properties page for the alert Run Evntwin lt system name gt using the Run command i mo Ux Figure 7 Event T ti P Source SysmonLog ra n S a IO n ro pe rty Enterprise DID fisaeaiaitis
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