8504076 - User`s Guide system with four external 5.25
Contents
1. Gateway ALR 7200 User s Guide Notices Copyright 1999 Gateway 2000 Inc All Rights Reserved 610 Gateway Drive N Sioux City SD 57049 USA All Rights Reserved This publication is protected by copyright and all rights are reserved No part of it may be reproduced or transmitted by any means or in any form without prior consent in writing from Gateway 2000 The information in this manual has been carefully checked and is believed to be accurate However changes are made periodically These changes are incorporated in newer publication editions Gateway 2000 may improve and or change products described in this publication at any time Due to continuing system improvements Gateway 2000 is not responsible for inaccurate information which may appear in this manual For the latest product updates consult the Gateway 2000 web site at www gateway com In no event will Gateway 2000 be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development Gateway 2000 reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments AnyKey black and white spot design ColorBook CrystalScan Destination EZ Pad EZ Point Field Mouse Gateway 2000 HandBook Liberty TelePath V2. Plug and play POST Power on self test PS 2 Personal System 2 RAID Redundant array of inexpensive drives RAM Random access memory RMA Return material authorization ROM Read only memory rpm Revolutions per minute RTC Real time clock SBE Single bit error SCA Single connector attachment SCI Signal control interrupt SCSI Small computer system interface SDRAM Synchronous dynamic random access memory SE Single ended SEC Single edge contact SMI System management interrupt SMM Server management module SMP Symmetrical multiple processor SVGA Super video graphics array TCP IP Transmission control protocol Internet protocol UPS Uninterruptable power supply 30 Gateway ALR 7200 User s Manual USB Universal serial bus V Volt VAC Volts alternating current VGA Video graphics array VRM Voltage regulator module W Watt Appendix 31 Terms and definitions This list of terms should help you get acquainted with terms used in your computer s documentation and in your system software Applications Software installed on your system Sometimes called programs BIOS Basic input output system The BIOS is software that is independent of any operating system It enables the computer to communicate with the monitor keyboard and other peripheral devices without using programs on the hard disk The BIOS on your computer is flash BIOS which means that is has been r
3. Disk Defragmenter 22 ScanDisk 20 42 Gateway ALR 7200 User s Guide V VCCI Notice 37 verifying the configuration 7 video chip manufacturer 10 connecting 4 DRAM 10 voltage selector switch location 15 setting 5 WwW Windows NT versions supported 17
4. Server In the event of a problem the following checks should be performed 6 Gateway ALR 7200 User s Guide Looking things over Sometimes the simplest things can cause trouble To avoid unnecessary service calls be sure you check over the basics before you call for support In any complex system there is potential for a forgotten connection a forgotten switch or a loose connector Before powering up the system perform the following checks e Is the power cord connected to the system unit and an AC outlet e Is the AC outlet supplying power e Ifyou are using a power strip is it turned on Is the circuit breaker set e Does the voltage selection switch on the system power supply reflect the proper voltage Verifying the configuration If the system is not operating correctly the BIOS may contain an invalid configuration parameter Enter the BIOS Setup program and check the configuration settings Troubleshooting guidelines As you troubleshoot the system keep the following guidelines in mind e Never remove the system covers while the system is powered up e Do not attempt to open the monitor it is extremely dangerous Even if the monitor power is disconnected stored energy within the monitor components can cause a painful or harmful shock e Ifa peripheral such as the keyboard mouse drive or printer does not appear to work ensure that all connections are secure e Ifthe screen displays an error message write
5. Users Guide amp Important Names of publications and files are printed in italic An important informs you of special circumstances W Caution A Warning A caution warns you of possible damage to equipment or loss of data A warning indicates the possibility of personal injury Preface Vv vi Gateway ALR 7200 User s Guide Important safety instructions Observe the following guidelines when performing any work on your system Follow all instructions marked on this product and in the documentation Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not spill liquid on or into the product Do not place this product on an unstable surface Openings in the system cabinet are provided for ventilation Do not block or cover these openings Do not place this product near or upon a radiator or heat register Use only the power source indicated on the power supply If you are not certain about your power source consult your reseller or the local power company This product is equipped with a 3 wire grounding plug a plug with a grounding pin This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace the outlet Do not walk on the power cord or allow anythi
6. associated manuals are included in your shipment Inspect everything carefully ak Important Keep the product carton and foam packing in case you have to ship the system If you return the system in different packaging your warranty may be voided Getting Started 3 Connecting peripherals Refer to Figure 1 and the following procedures when connecting optional peripherals to your system Figure 1 Connecting Peripherals To connect peripherals to the back panel 1 Connect the keyboard and mouse to their respective ports using the icons embossed on the system back panel as a guide 2 Connect the monitor video cable to the video port The location of the port may vary depending on whether you use the integrated video or a video card 4 Gateway ALR 7200 User s Guide Connect the monitor power cable to an AC outlet or preferably a surge control outlet station Verify that the voltage selector switch on the power supply is set for the proper voltage 115V or 230V Connect the system power cable to the AC in power socket on the power supply Connect the other end of the system power cable to an AC outlet ak Important Shielded cables are required by the FCC Getting Started 5 A Warning The bezel door must be closed and locked while the system is running zk Important Under no circumstances return any equipment without obtaining a Return Mat
7. removable disk also called a floppy Hard drive The drive installed inside your computer that stores all your system and data files Depending on its configuration the computer may have more than one hard drive Each drive is assigned its own drive letter If you have only one drive its drive letter is C and it is often called the C drive T O Input output Refers to devices such as printers whose purpose is to enter data into a computer or extract data from a computer An I O device is accessed through an I O address a location in memory reserved for the device to exchange information between itself and the rest of the computer IRQ Interrupt request line The IRQ is a hardware line that a device uses to signal the processor when the device needs the processor s services The number of IRQs is limited by industry standards Operating system A program that supervises the computer s operation including handling I O networking and connectivity and device drivers Path A sequence of information that directs the system to the file it needs For example c windows bubbles bmp is the path to a graphics file on your system The c tells the system it is on the C hard drive the windows tells the system it is in the windows folder and bubbles bmp is the file Pixel A pixel is an individual dot in a graphic displayed on your computer Pixels are so close together that they look as though they are connected POST P
8. supported 17 testing 6 D data path widths 10 definitions of terms 32 DIMM supported 10 Disk Defragmenter using 22 disk drive 3 5 inch diskette 13 5 25 inch 12 13 floppy controller 10 Index 39 IDE controller 10 ultraSCSI controller 10 diskette 3 5 inch 13 document conventions v DRAM video 10 drive bays 12 3 5 inch front 12 3 5 inch rear 12 E ECC memory 10 electrical requirements 3 environmental conditions 3 error checking and correcting See ECC expansion slots ISA 10 PCI 10 15 PCI ISA 10 15 PCI RAIDport 10 15 F FCC Notice 35 features front panel 11 rear panel 14 flash BIOS 10 floppy controller 10 format meanings v front panel features 11 G graphics DRAM 10 memory 10 PCI 10 guidelines troubleshooting 7 H hard drive maintaining 20 40 Gateway ALR 7200 User s Guide l IDE controller ultra DMA 10 Industry Canada Notice 35 InforManager 10 CPU 10 power supply 10 processor 10 Intel MP specification selecting 17 ISA bus width 10 expansion slot 10 K keyboard cleaning 24 connecting 4 L LED indicators 13 low voltage differential SCSI 10 LVD See low voltage differential M magnetic fields avoiding 3 maintaining hard drive 20 manual conventions v memory data path to processor 10 ECC 10 standard 10 supported 10 monitor cleaning 25 connecting 4 mouse cleaning 24 connecting 4 serial connecting 16 MP specification selecting 17 versions supported
9. when it checks files and folders click on the Advanced button select the options in the ScanDisk Advanced Options window then click on the OK button to close the window 20 Gateway ALR 7200 User s Guide If you selected Thorough and want to change the settings ScanDisk uses when it checks the disk s surface click on the Options button select the options from the Surface Scan Options window then click on the OK button to close the window 5 Ifyou want ScanDisk to automatically fix any errors it finds select the Automatically fix errors option in the ScanDisk window 6 Click on the Start button in the ScanDisk window When the scan is complete the ScanDisk Results window opens giving you details of the scanning operation 7 Ifyou want to scan another drive click on the Close button to return to the ScanDisk window select another drive then go to Step 6 8 When you are finished using ScanDisk click on Close Using Check Disk Windows NT provides the Check Disk utility to maintain the hard drive Check disk enables you to check the drive for errors fix file system errors and attempt to recover bad sectors on the drive Use Check Disk from once a week to once a month depending on how often you use your computer Also use Check Disk whenever you have any hard drive problems To use Check Disk 1 Right click Start and then click Explore 2 Inthe Windows NT Explorer window right click the drive you want to c
10. 00 User s Guide Preface About this guide iv Conventions used in this guide v Important safety instructions cccceeseeeteeeeees vi About this guide The purpose of this User s Guide is to help you unpack assemble and install the system This guide provides step by step setup and operating instructions along with detailed illustrations throughout the document Below is a summary of the sections to follow Chapter 1 Getting Started covers information about the internal and external features as well as the system architecture and supported operating systems Chapter 2 System Features explains the main features of your system including how to assemble it identifying connectors and arranging your workspace Chapter 3 Maintaining and Cleaning Your System explains how to perform routine maintenance and cleaning on your system We recommend you take time to read through the manual before using the system If you encounter a problem refer to the handy troubleshooting section in this guide iv Gateway ALR 7200 User s Guide Conventions used in this guide Throughout this booklet you will see the following conventions Convention Description ENTER Keyboard key names are printed in small capitals CTRL ALT DEL A plus sign indicates that the keys must be pressed simultaneously Setup Commands to be entered options to select and messages that appear on your monitor are printed in bold
11. 10 multiprocessing compliance 10 supported operating systems 17 N Novell NetWare versions supported 17 O operating systems multiprocessing 17 Novell NetWare 17 Small Business Server 17 Solaris 17 supported 17 Unix Ware 17 Windows NT 17 P PCI bus width 10 expansion slots 10 15 graphics 10 PCI ISA expansion slot 10 15 PCI RAIDport expansion slot 10 15 peripherals connecting 4 power requirements 3 power supply AC in connector 5 15 characteristics 3 connecting 5 InforManager 10 voltage selector switch 5 15 power switch 12 powering up the system 6 processor data path to memory 10 InforManager 10 operating systems supported 17 testing 6 Q quick check troubleshooting 6 R RAM ECC 10 supported 10 rear panel features 14 regulatory compliance statements 35 required power input 3 reset switch 12 S safety environmental conditions 3 magnetic fields 3 ScanDisk using 20 SCSI controller 10 Small Business Server versions supported 17 Solaris versions supported 17 supported DIMMs 10 memory 10 operating systems 17 RAM 10 switch on off 12 power 12 reset 12 system assembly 3 components 3 management 10 monitoring 10 turning it on 6 Index 41 T testing CPU 6 processor 6 textual formatting v troubleshooting basics 7 guidelines 7 quick check 6 turning the system on 6 U UltraSCSI controller 10 Unix Ware versions supported 17 unpacking the system 3 using Check Disk 21
12. CCI DRM VCE7 n32ia itkikRnd Co E EE CHAT S e DEIER KR SLIBRKENSITLEMBZ_VET Australia New Zealand Notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to the Australian New Zealand standard AS NZS 3548 set out by the Spectrum Management Agency Caution Disconnect power before servicing Japanese Users Australian and New Zealand Users Appendix 37 38 Gateway ALR 7200 User s Guide Index Numerics 3 5 inch diskette drive 13 front drive bay 12 rear drive bay 12 5 25 inch 12 devices 13 drive bays 12 A abbreviations 28 about this guide iv AC in connector connecting 5 power supply 15 activity indicators 13 Adaptec 7890 SCSI controller 10 assembling the system 3 Australia New Zealand Notice 37 B basic troubleshooting 7 BIOS correctable errors 6 MP version selection 17 year 2000 ready 10 bus widths 10 CG case cleaning 25 CE Notice 36 Check Disk using 21 Cirrus Logic video chip 10 cleaning computer case 25 hard drive 20 keyboard 24 monitor case 25 monitor screen 25 mouse 24 computer components 3 configuration BIOS setup 6 quick check 6 verifying 7 connecting AC power 5 keyboard 4 monitor 4 mouse 4 peripherals 4 power supply 5 serial mouse 16 video 4 controller floppy 10 IDE 10 ultraSCSI 10 conventions used in this guide v correcting BIOS configuration errors 6 CPU InforManager 10 operating systems
13. ID Cage bays The door can be locked to prevent unauthorized access RAID cage bay The RAID Cage bay supports connection of up to three 3 5 inch hot swappable LVD SCA SCSI hard drives The backplane automatically sets the SCSI ID numbers and provides termination The backplane is at the back of the RAID Cage which is not shown in Figure 2 on page 11 The RAID Cage is a common option that occupies two 5 25 inch drive bays It may appear as part of the standard configuration A Warning The bezel door must be closed and locked while the system is running System Features 13 Rear panel The rear panel of the system is equipped with I O ports connectors and switches Figure 3 shows the rear panel of the system Voltage selection switch AC in connector Parallel port Chassis fan 1 Serial port 1 Serial port 2 Mouse port Keyboard port S Chassis fan 2 Video port Punchout section Parallel port LAN port Expansion slot cover plates Figure 3 Rear Panel 14 Gateway ALR 7200 User s Guide Power supply connectors The system supports one 300 Watt power supply Voltage selector switch Located on the back of the power supply module this switch must be set to the proper AC line voltage used in your locality 1 15VAC or 230VAC AC in connector This is a connector on the power supply which provides the electrical current to the system and its peripherals Using the power cabl
14. LAN The port LAN port has two small LEDs The green LED lights when the port detects a valid link to the LAN The amber LED lights when the port communicates at 100 Mbps When this LED is off the system communi cates at 10 Mbps Operating systems The Gateway ALR 7300 is compliant with Intel MP Specification V1 1 or V1 4 BIOS selectable The following operating systems support Symmetrical Multi Processing SMP e Novell NetWare SMP 4 x and 4 1x SCO UNIX Open Server 5 X e UnixWare 2 1 7 0 and 7 1 e Solaris 2 51 and 2 6 e Microsoft Small Business Server SBS e Microsoft Windows NT Server 4 0 e Microsoft Windows NT Server Enterprise 4 0 Current versions of the various operating systems are constantly changing Contact Gateway Technical Support for the latest information about operating systems and support versions If your operating system does not support multi processing the system adjusts the processing mode to Asymmetrical meaning only the first CPU accepts I O interrupts Any additional CPU s in the system receive only interprocessor interrupts ak Important The Pentium II Xeon processor in this server is designed to support 32 bit operating systems and applications To ensure optimum performance use only 32 bit programs on the Gateway ALR 7300 system System Features 17 18 Gateway ALR 7200 User s Guide Maintaining and Cleaning Your system Maintai ing you ve r
15. SCA SCSI drives e Six 3 5 inch drive bays two external bays one of which has a factory installed 1 44 MB 3 5 inch diskette drive and two internal bays designed to support 3 5 inch hard drives Two 3 5 inch internal drive bays mounted beneath the power supply which support a factory installed hard drive There are three buttons on the front panel These buttons are defined in the Function Power button Toggles the system ON or OFF Reset button Allows you to reset the system without having to power it off and then on again Keyboard lock ECC clear button Enables or disables the keyboard function and clears the error flag after an ECC error Pressing this button does not correct the error condition If the error condition has not been corrected the LED will light again 12 Gateway ALR 7200 User s Guide LED indicators There are five LEDs on the front panel These LEDs are defined in the following table LED Meaning When Lit Power The system is on Hard disk controller The hard disk is being activity accessed P1 activity The first processor is active P2 activity The second processor is active ECC fault A memory error has been detected Bezel door and keylock The bezel door provides access to the power reset and keyboard lock ECC clear buttons as well as the 3 5 inch diskette drive the other external 3 5 inch drive bay the 5 25 inch drive bays and the RA
16. al installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This equipment has been tested and found to comply with the limits of a Class A digital device The accessories associated with this equipment are as follows e Shielded video cable Shielded power cord These accessories are required to be used in order to ensure compliance with FCC tules Industry Canada Notice This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils nu
17. cific integrated circuit ATAPI AT advanced peripheral interface BIOS Basic input output system BIST Basic integrity self test CD Compact disc CD ROM Compact disc read only memory CHS Cylinder head sector CMOS Complementary metal oxide semiconductor CPU Central processing unit DBE Double bit errors DIMM Dual inline memory module DMA Direct memory access DMI Desktop management interface DRAM Dynamic random access memory ECC Error correcting code ECP Enhanced capabilities port EDO Extended data output EMC Electro magnetic compatibility EMI Electro magnetic interference 28 Gateway ALR 7200 User s Manual EPP Expanded parallel port ESD Electro static discharge FAT File allocation table GB Gigabyte IDE Integrated drive electronics TO Input output IRQ Interrupt request line ISA Industry standard architecture KB Kilobyte LAN Local area network LBA Logical block addressing LED Light emitting diode LVD Low voltage differential MB Megabyte MBE Multiple bit error Mbps Megabits per second MIDI Musical instrument digital interface MHz Megahertz MS DOS Microsoft disk operating system NMI Non maskable interrupt NTFS NT file system NVRAM Non volatile random access memory OS Operating system PCI Peripheral component interconnect Appendix 29 PIC Programmable interrupt controller PIO Paged input output PnP
18. d dree AU Ee against VITUSECS 00 eecececeseeeeeeeeeeeeeeenees 23 Cl g yo EEN E 24 Maintaining your hard drive Hard drives need regular maintenance because running the system software divides files creates spaces between data and otherwise decreases the hard drive s performance Windows 95 and Windows NT provide maintenance tools that help prevent possible hard drive problems The most important tools for hard drive maintenance are the programs ScanDisk Windows 95 only Check Disk Windows NT only and Disk Defragmenter Windows 95 only Using ScanDisk ScanDisk is a Windows 95 program that lets you check your hard disk for damaged areas and then repairs them We suggest you scan your hard drive from at least once a week to once a month depending on how often and how much you use your computer To use ScanDisk 1 Click on the Start button Then click on Programs then Accessories then System Tools and then ScanDisk The ScanDisk window opens 2 Inthe ScanDisk window click on the drive you want to scan 3 Ifyou only want to check your files and folders for errors select the Standard option button If you want to do a more thorough scan for errors select the Thorough option Because the Thorough option takes more time than the Standard option we recommend you normally use the Standard option and do a Thorough check at least once a month 4 Ifyou selected Standard and you want to change the settings ScanDisk uses
19. dicators eiennenn totes a a Ea 13 Bezel door and keylock cccccseseseseseteeseseseseseseeseseseseneseesesesesees 13 RAID Cage bayor aa E A EA ANE 13 Rear panelean a a e a Sahel dat 14 Power supply connectors ccceseeseseseseseseseseeeeseseeeeseeseseseseeeteeeees 15 Expansion slot cover plates 15 ek EE 16 Operating SYSTEMS Scacchi di caic sed ee 17 Maintaining and Cleaning Your Gvstem 19 Maintaining your hard drive ccccsssesesesesessesseesescseseseseeseseseseeeeaeseseas 20 Using ScanDisk AA 20 Using Check Disk rennan a A A EE en EEN 21 Using Disk Defragmenter 0 0 0 cceceeescsesesseeeseteteeseeeseseseseeetseeees 22 Protecting against viruses oses ost os tseosteststosesstsessese ests 23 Cleaning your Syste ni iep e a a a eest 24 Cleaning th Oger Eeer See 24 Contents i Cleaning the kevboad A 24 Cleaning the monitor screen 25 Cleaning the computer and Monitor cases cccceseeeeeteteteeeeeeees 25 PROD ie tenna Sart ceeat seca vente er alan vio e iene 27 Acronyms and abbreviations ccccccsssseseseeseeeseseseseeeeeeseseseseseeeeeeaees 28 Terms and definitions iiine a ei ra 32 Regulatory compliance statements 35 BEGIN OF C6 ei e ett Sege ege a teeta eons BE aes 35 Industry Canada Notice c cccceceseseseseseeseseteseeseesseseseeeeeeeeeeseeseeeees 35 CE NOUUGCE aetial Sate so T eh 36 KAS BN EE 37 Australia New Zealand Nopce 37 ENEE ae te al eh EE au cero aes 39 ii Gateway ALR 72
20. e supplied with the system connect the power supply to a grounded wall outlet Expansion slot cover plates These are cover plates over each of the expansion slots on the system board The system board has five PCI slots one shared PCI ISAslot and one PCI RAIDport slot System Features 15 ak Important If your mouse has a mini DIN connector you must connect it to the mouse port VO ports The I O ports on the rear panel provide the point of connection for the peripherals that accompany the system and any others that you may purchase The following table defines the ports Port Definition Serial ports 1 and 2 These are high speed serial ports which use the First In First Out FIFO protocol Connect a serial mouse to Serial Port 1 COM1 Other serial devices can also be connected these ports Parallel port Parallel devices such as parallel printers and scanners can be connected to this port Mouse port This port supports any mouse with a miniature circular DIN mini DIN connector Keyboard port This port supports any keyboard with a miniature cir cular DIN mini DIN connector 16 Gateway ALR 7200 User s Guide Video port Connects your monitor to the video interface card Dual USB These ports support any USB compliant devices USB ports keyboards and mice may not be compatible with power management Integrated LAN This port supports an RJ45 connector to the
21. ecorded on a memory chip that can be updated if needed Boot To load the first software program usually the operating system that starts your computer To perform a cold or hard boot you turn the computer on when it is off To perform a warm or soft boot you reset the computer when it is already turned on Boot disk A disk containing operating system programs required to start your computer A boot disk can be a diskette hard drive or CD Byte The basic unit of measure for computer memory A character such as a letter of the alphabet uses one byte of memory Each byte is made up of eight bits Computer memory is often measured in kilobytes 1 024 bytes or megabytes 1 048 576 bytes Cache memory Cache is very fast memory that can be located in the processor Cache reduces the average time required for the processor to get the data it needs from the main memory by storing recently accessed data in the cache CMOS memory Complementary metal oxide semiconductor memory CMOS memory is memory that is retained even when the computer is turned off The Setup program settings and other parameters are maintained in CMOS memory Default The option that the software or system uses when you have not made a choice yourself Disc A compact disc CD 32 Gateway ALR 7200 User s Manual Disk The device used by the computer to store and retrieve information Disk can refer to a diskette or a hard disk Diskette A
22. erial Authorization RMA number Powering up the system Look through this section before you turn on the server You may be able to solve any problems you have at initial startup by verifying that the server setup has been completed correctly Press the on off switch on the front panel and the green LED on the front panel lights If you turn off the system you must wait at least ten seconds before you turn the system back on The system self checks the memory even if the monitor is not connected If the monitor is connected and powered on the screen displays the power up sequence e Ifmore than one processor is installed the system displays which processor it is currently testing e Ifany errors are encountered the server displays them on the monitor e Ifa monitor is not connected or the system is unable to display an error an error beep code sounds e Ifthe system encounters an error it is most likely a nonfatal one meaning the system will function until the error can be corrected usually through the BIOS Setup Quick check If the system does not operate correctly re read the instructions for any procedure s you have performed If an error occurs within an application consult the documentation supplied with the software This section identifies solutions to common problems If the suggestions in this section are not helpful try looking up the problem in the Maintaining and Troubleshooting the ALR 7200
23. heck You can only check one drive at a time 3 Click Properties 4 Click the Tools tab 5 Click Check Now in the Error checking dialog box Maintaining and Cleaning Your System 21 6 Check Scan for and attempt recovery of bad sectors to scan the entire hard drive 7 Click Start If the scan finds bad sectors a screen message notifies you Using Disk Defragmenter The Disk Defragmenter program that comes with Windows 95 helps maintain the integrity of your hard drive by rearranging files so that unused space on your hard drive is not scattered around the drive but is contained in one contiguous area on the disk You may notice after running Disk Defragmenter that your programs run a little faster and more efficiently That is because the hard drive head can go directly to the data it needs instead of skipping around to different places on the disk to find pieces of data We suggest you run Disk Defragmenter at least once a week to once a month depending on how much you use your system To run Disk Defragmenter 1 Click on the Start button then follow the popup menus through Programs then Accessories and then System Tools Then select Disk Defragmenter A dialog box opens asking you to select a drive to defragment 2 Select the drive from the pull down menu then click OK A dialog box opens showing the progress of the defragmentation When defragmentation is complete a dialog box opens and asks you if you wan
24. his is the only way to ensure the virus does not remain in your system RAM Maintaining and Cleaning Your System 23 Cleaning your system Your system and its components need to be cleaned occasionally The following sections contain information about caring for the various parts of your system Cleaning the mouse If the mouse pointer on the screen moves erratically when you move the mouse dirt is probably on the rollers inside the mouse To clean the mouse 1 Shut down the system 2 Turn your mouse upside down and remove the mouse ball cover 3 Cup your hand under the mouse then turn your mouse right side up The gray mouse ball should drop into your hand If it doesn t gently shake the mouse until the ball drops out of the socket 4 Once the mouse ball is free use adhesive tape to pick up any dust or lint on its surface and wipe away dirt or lint inside the mouse ball socket You can also blow into the socket to remove dirt and lint If foreign matter is trapped inside the socket or on the rollers use a cotton swab dipped in isopropyl alcohol to loosen it Allow surfaces to dry completely after cleaning 5 Return the mouse ball to the socket and replace the cover then restart the system Cleaning the keyboard Occasionally you should clean the keyboard to free it of dust and lint particles trapped under the keys The easiest way to do this is to blow trapped dirt from under the keys using an aerosol can of air w
25. it down word for word You may be asked about it when calling Technical Support e Only qualified personnel should open the system for maintenance e Ifyou are qualified to maintain the system yourself make certain you are properly grounded before opening the chassis Getting Started 7 8 Gateway ALR 7200 User s Guide System Features Basic features ee Age 10 Front panel E deich a dandeaats 11 Rear Danzemissioun deet Ae 14 Operating systems 00 cceccesesssesseseseseseseseteeeeseaees 17 10 Gateway ALR 7200 User s Guide Basic features Intel Pentium II processor speed depends on the model SMP design supporting up to two processor modules Intel MP Specification V1 1 and 1 4 compliant 32 bit PCI and 16 bit ISA bus master 64 bit processor and memory data path extended PCI to PCI bridge support 32 MB Error Checking and Correcting ECC synchronous dynamic random access memory SDRAM expandable to 1 GB using ECC 60 ns 72 bit SDRAM DIMMs Integrated 2 MB DRAM PCI Graphics Cirrus Logic GD54M30 Seven expansion slots five PCI one shared PCI RAID port and one shared PCI ISA Integrated dual channel PCI Ultra2 SCSI Adaptec 7890 with two 68 pin connectors dual channel Ultra DMA PCI IDE interface and floppy controller supporting 1 44 MB and 2 88 MB formats RAID port ready the shared PCI RAID port slot supports the addition of a RAID port card to provide RAID capability Low voltage differen
26. ith a narrow straw like extension 24 Gateway ALR 7200 User s Guide If you spill liquid on the keyboard shut down the computer and disconnect the keyboard Turn the keyboard upside down to allow the liquid to drain out overnight before trying to use it again If it fails to work after draining contact Technical Support Sticky liquids may cause residual problems even after drying and may require the replacement of the keyboard Cleaning the monitor screen Use a soft cloth and window cleaner to clean the monitor screen Squirt a little cleaner on the cloth never directly on the screen and wipe the screen with the cloth Cleaning the computer and monitor cases Always shut down the system and other peripherals before cleaning any components Use a damp lint free cloth to clean the computer case monitor case keyboard speakers and other parts of your system Avoid abrasive or solvent cleaners because they can damage the finish on your components Maintaining and Cleaning Your System 25 26 Gateway ALR 7200 User s Guide Appendix Acronyms and abbreviatons 28 Terms and definitions 0 0 0 ccceseceseseeseeeeeeeteeeeees 32 Regulatory compliance statements cccceee 35 Acronyms and abbreviations AC Alternating current ACPI Advanced Configuration amp Power Interface APIC Advanced programmable interrupt controller ASCII American standard code for information interchange ASIC Application spe
27. ivitron stylized G design and You ve got a friend in the business slogan are registered trademarks and All the big trends start in South Dakota slogan GATEWAY and Gateway Solo are trademarks of Gateway 2000 Inc Intel Intel Inside logo and Pentium are registered trademarks and MMX is a trademark of Intel Corporation Microsoft MS MS DOS and Windows are trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies Copyright 1999 Advanced Logic Research Inc ALR All Rights Reserved 9401 Jeronimo Irvine CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved No part of it may be reproduced or transmitted by any means or in any form without prior consent in writing from ALR The information in this manual has been carefully checked and is believed to be accurate However changes are made periodically These changes are incorporated in newer publication editions ALR may improve and or change products described in this publication at any time Due to continuing system improvements ALR is not responsible for inaccurate information which may appear in this manual For the latest product updates consult the ALR web site at www alr com In no event will ALR be liable for direct indirect special exempla
28. m riques de Classe A prescrites dans le r glement sur le brouillage radio lectrique dict par Industrie Canada American Users C W Caution The Federal Communications Commission warns users that changes or modifications to the unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Canadian Users we Appendix 35 Attention Couper le courant avant l entretien CE Notice This Information Technology Equipment has been tested and found to comply with European Users the following European directives iJEMC Directive 89 336 EEC amending directive 92 31 EEC amp 93 68 EEC as per EN 55022 1995 Radiated Emission Class A EN 55022 1995 Conducted Emission Class A EN50082 1 1997 according to EN 61000 4 2 1995 EN 61000 4 3 1996 EN 61000 4 4 1988 or IEC 801 4 1998 EN 61000 4 5 1995 EN 61000 4 6 1996 EN 61000 4 8 1993 EN 61000 4 11 1994 Jul om Voltage Directive Safety 73 23 EEC as per EN 60950 1992 Al A2 A3 A4 and All 36 Gateway ALR 7200 User s Guide VCCI Notice This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCD If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective action COKE WSL E Ee IR V
29. ng to rest on it If you use an extension cord with this system make sure the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also the total ampere requirements for all products plugged into the wall outlet must not exceed 15 amperes Never insert objects of any kind into the system ventilation slots Do not attempt to service the system yourself except as explained elsewhere in the manual Adjust only those controls covered in the instructions Opening or removing covers marked Do Not Remove may expose you to dangerous voltages or other risks Refer all servicing of those compartments to qualified service personnel Under any of the following conditions unplug the system from the wall outlet and refer servicing to qualified personnel e e e The power cord or plug is damaged Liquid has been spilled into the system The system does not operate properly when the operating instructions are followed The system was dropped or the cabinet is damaged The product exhibits a distinct change in performance ak Important The system power cord serves as the main disconnect for the computer The wall outlet must be easily accessible by the operator Preface vii viii Gateway ALR 7200 User s Guide Getting Started Before you begm ececeessceceseseseseseeseseseseseseeeseseaes 2 Assembling your system ccccsecesese
30. ower on self test POST tests your computer s components whenever you turn on the computer Programs Software installed on your system Programs are sometimes called applications RAM Random access memory RAM is the computer s system memory You can write to and read from RAM Information stored in RAM is temporary and is erased when the computer is turned off Appendix 33 Refresh rate The refresh rate is the rate at which the image on the monitor screen is rewritten to the screen A fast refresh rate helps keep the image from flickering Resolution The resolution is the sharpness or clarity of the image on the monitor screen Resolution is measured by the number of pixels the screen can display For example a resolution of 800x600 means that the screen can display 800 pixels in a row and can display 600 rows The more pixels displayed the higher the resolution and the clearer the images ROM Read only memory Permanent computer memory dedicated to a particular function For example the instructions for starting the computer when you first turn on power are contained in ROM You cannot write to ROM 34 Gateway ALR 7200 User s Manual Regulatory compliance statements FCC Notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residenti
31. ry incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development ALR reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments ALR is a registered trademark of Advanced Logic Research Inc All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies Contents Preface ee iii About this Guide eege diss eege iv Conventions used in this guide c cceseceseeseeeseeeseseseteeeeseseseseeeesesesenenes v Important safety mstructonmg vi Getting Stated BEE 1 Before you beem eener ee e H Assembling your system cccsessssssssescsesesseseseseseseseeseecseseseeeneesnsenenenes 3 Inspecting the contents cccecesesesessesseeeeeeseseseeeeecseseseseeeesesesesesees 3 Connecting peripherals ccceessseeesseseseseeeeeeeseeeeeeeeeeeeeneeeneneneees 4 Powering up the System eeseceseseeeseeeeeeeeseseseneeceeseneceeeesarseeeeeesaneeees 6 Quick Check v2 mhi n e A A E anne 6 Troubleshooting guidelines ceeeeseseseceseseseeeeteeeeeeeseaceeeeaeaeecees 7 Seeerei 9 Basic feat res nan Minar ES AiR 10 Frontpanelen den den EA E Gen 11 Storage EE 12 Buttons eh ee ee aed deed teed aon een dean 12 LED In
32. seteeseeeeeseseeees 3 Powering up the svstem 6 Before you begin Congratulations on your purchase With the arrival of your new system you are probably eager to assemble the computer and have it operating This section helps you accomplish the following e Assembling the system e Connecting the monitor and keyboard e Powering up the system Carefully read and follow these instructions to ensure your system operates correctly 2 Gateway ALR 7200 User s Guide Assembling your system 1 Prepare a clean flat and firm surface for your computer Allow at least three inches at the rear of the chassis for cabling and air circulation Protect your computer from extreme temperature and humidity Do not expose your computer to direct sunlight heater ducts and other heat generating objects Keep your system away from equipment that generates magnetic fields Even a telephone placed too closely to the system may cause interference Protect your system against AC line spikes by using a 3 prong 115 V or 230 V depending on the voltage supplied in your locality and an AC surge control outlet station The system includes a 300W power supply Inspecting the contents Unpack the carton and inspect the contents Standard systems include the following items e System Unit e Power Cable e User s Guide e Maintaining and Troubleshooting e Utilities s Enhanced Keyboard Check the packing list to ensure all equipment and
33. t to quit the Disk Defragmenter program 3 Ifyou are finished defragmenting the drives in your system click Yes If you have more drives to defragment click No and return to Step 2 22 Gateway ALR 7200 User s Guide Protecting against viruses A virus is a program written with malicious intent for the sole purpose of creating havoc in a computer system It attaches itself to executable files or boot sectors so it can replicate and spread Some viruses may only cause your system to beep or display messages or images on the screen Other viruses are highly destructive and corrupt or erase the contents of your files or diskettes To be safe never assume any virus is harmless Viruses spread through direct contact with executable programs or boot sectors Diskettes used in a contaminated system can get a virus and transfer the virus when used in another system A virus can also spread through programs downloaded from bulletin boards or the Internet To protect your system against viruses e Obtain an anti virus program and scan the system regularly e Make backup copies of all files and write protect the disks e Obtain all software from reputable sources and always scan new software for any viruses prior to installing files If you suspect your system has been infected find and remove the viruses immediately using an anti virus program Next turn off your system and leave it off for at least 15 seconds before turning it back on T
34. tial LVD support for SCSI devices LVD SCSI allows faster disk access and greater data integrity Power supply unit that provides 300 W of DC power to internal system components Phoenix upgradable Flash BIOS Year 2000 Ready The system is equipped with InforManager IFM a special feature consisting of both hardware and software designed to monitor and report the operating status of the system and its devices CPUs power supplies RAM ambient temperatures voltages and fan operation For further information about the InforManager refer to the InforManager User Guide Front panel The front panel of the system is equipped with switches LEDs and drive bays Figure 2 shows the front panel and the table below provides the key 5 25 inch drive bays 7 i Power LED RAID cage _ gt L HDD LED CPU 1 LED External 3 5 inch CPU 2 LED drive Memory error bays Im LED Internal CI Unused 3 2 inch drive bays Chassis lock Reset button Power button Keyboard lock ECC clear Figure 2 Front Panel System Features 11 Buttons following table Button Storage bays The system can support up to seven devices in the following bays Two 5 25 inch front accessible bays that support any 5 25 inch device or any 3 5 inch device with a special mounting bracket e Two additional 5 25 inch drive bays that support a RAID Cage that supports up to three one inch high 3 5 inch single connector attachment
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