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CoPilot XPe User Manual
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1. Maximum temperature IMPORTANT Do not cover while the unit is ON The back of the CoPilot should not be placed flat on a table while the unit is ON Keep the surfaces of the CoPilot free of any material and respect a minimum area of 2 between the back of CoPilot and of any surface in order to allow the dissipation of the internal heat gt SYMCOD WWW SYMCOD COM CoPilot XPe Main characteristics CoPilot XPe Windows xew jeyeudued ues SEN Inputs Outputs o oz E 5 9 n won usijbu3 ay pepequi3 dX x 9 11 15 4 PAEPUEIS Z ade operating Color touch screen Comm Product 003 01145B 1100 Available Option O gt CoPilot XPe WWW SYMCOD COM SYMCOD Power CoPilot XPe is powered through an external 12 Vcc power supply which connects to a 90 to 240VAC power network Power cable and power supply are provided with the unit for replacement order product 504 00028 WARNING powering Before installation please turn off powering source Plug the unit only when the installation is completed WARNING earth ground Make sure that the CoPilot case is properly grounded Options description RF option RF option OPT CPXPRF makes possible the use of CoPilot XPE without wire The communication type Wi Fi 802 1 1a b g supports the 802 11B A
2. Aulorise una 12 lt gt CoPilot XPe WWW SYMCOD COM SYMCOD CoPilot XPe CoPilot XPE is microcomputer specifically designed for dusty industrial environment without watering The casing of the XPe is made of polycarbonate which give it is lightness and resistance Basic CoPilot XPe is provided with a VIA 500 Mhz a 7 tactile color screen LCD TFT resistive and with a Ram Ball type of stand which allows desktop or wall mount installation in a few minutes Several inputs and outputs make possible the addition of peripherals such as industrial keyboard bar code scanner or any other peripherals The flash memory included with the basic version can be completely protected This feature is used to prevent any modification made by the user that could put in danger the application or the operating system The basic operating system included in CoPilot XPE is Windows XP Embedded it is directly installed on the flash memory You can also use the wireless version of CoPilot XPe by including the WiFi 802 1 1b g option gt CoPilot XPe WWW SYMCOD COM SYMCOD Environmental specifications 3 o O Q E 5 Product 3 3 u 5 20 3 m u o 2 a 50 SE 2 525 2 2 3 5 g as rail gt 5 gt s lt a Es x Sg gt l BIA e un Ho XPe X X X 5 to 40 20 to 60 20 to 80 XPe opt RF X X X 5 to 40 20 to 60 20 to 80
3. by use non use or misuse of any of the information contained in this document Symcod Inc is not responsible of the content or validity of the links gave as references for other products not manufactured by Symcod Inc Documents include instruction book user guide operating instructions manuals safety precautions instructions data sheets or any other documents supplied by Symcod lt gt CoPilot XPe WWW SYMCOD COM SYMCOD IMPORTANT Read me first By carrying out the installation and the use of this equipment you accept the rules and limitations described in this document or any other document relating to this product By carrying out the installation and the use of this equipment you are presumed having read all the safety warnings A Safety and reliabilit SYMCOD Inc will not be responsible for the use of this equipment for other purpose then data collection This equipment is designed and intended for an industrial and commercial use only The CoPilot XPe is not for a residential use CoPilot XPe WWW SYMCOD COM SYMCOD Content Sol gl lige ais eS NIME CU DM 5 Sp cifications S ee 6 Caract ristiques princip leS au 7 8 Description des be 8 Configuration du CoPilot Pens 9 11 Maintenance du CoPilot Xen 11 Certification EN ERR SERI NR 11 saniert 11 ea 12 12 Retour de Marchandise
4. lt gt SYMCOD CoPilot XPe User Manual Documentation Version 18 10 2011 WEB site www symcod com E mail support symcod com CoPilot XPe Warranty Symcod warrants its products to be free from defects in material and workmanship during one year from the purchase date If a product proves to be defective in material or workmanship during the warranty period Symcod will at its choice repair or replace the product with a similar product Replacement Product or parts may include remanufactured or refurbished parts or components The replacement unit will be covered by the balance of the time remaining on the customer s original limited warranty Symcod provides no warranty for the third party software included with the product or installed by the reseller distributor customer or any other party Warranty does not include Any product on which the serial number has been defaced modified or removed Damage deterioration or malfunction resulting from Accident misuse neglect fire water except for waterproof units lightning or other acts of nature unauthorized product modification or failure to follow instructions supplied with the product Repair or attempted repair by anyone not authorized by Symcod Damage to or loss of any programs data or removable storage media Software or data loss occurring during repair or replacement Any damage of the product due to installation of the product Cause
5. minimum 802 11B Wi Fi infrastructure is required CoPilot XPe WWW SYMCOD COM SYMCOD CoPilot XPE configuration Operating system System Properties Figure 4 Service pack version The basic operating system of CoPilot XPE is Windows XP Embedded which is a reduced version of Windows XP Professional To check the version of the service pack of your Windows XPe please refer to your system properties Start setting Control panel system general figure 4 Windows XP Embedded included in CoPilot XPE is specifically designed to work with the CoPilot and cannot in any case be transferred on another computer lt CoPilot XPe WWW SYMCOD COM SYMCOD ADMINISTRATOR authentification At start the XPe CoPilot is authenticated as a user without privileges To authenticate yourself as an administrator you must at start hold the Shift key of your keyboard until the window of authentification appears Then enter the term Administrator in the user name and Password field You must respect lower and upper case f you do not want to restart your computer log off while holding inserted the button Shift Software or driver addition To add a driver or software to the XPe CoPilot it is necessary to be authenticated as administrator see ADMINISTRATOR authentification section The file transfer can be easily done You can use any peripheral connected on one of the XPe USB port CD reader disk drive USB Flash disk or use
6. s Ethernet Before proceeding with the wiring installation please consult Ethernet wiring and recommendations TCPIP available at www symcod com Installation Do not cover while the unit is ON The back of the CoPilot should not be placed flat on a table while the unit is ON Keep the surfaces of the CoPilot free of any material and respect a minimum area of 2 between the back of CoPilot and of any surface in order to allow the dissipation of internal heat CoPilot XPE maintenance Cleaning Polycarbonate may react to some chemical agents in particular with ammonia and with products containing hydroxide or certain acids Clean it with a soft soap or solvent to prevent the damage of the case Once in a while use air blast to remove dust Certification This equipment has been found compliant to class A Part 15 of FCC Rules These limits are intended to get a reasonable protection against dangerous interferences when the equipment is used in an industrial or commercial environment This equipment emits uses and can generate radiations of radio frequencies and can cause dangerous interference for radio communications if it is not used in accordance with the instruction manual The use of this equipment is not planned for a residential use Troubleshooting Problems Solutions At start the XPe CoPilot XPe is authenticated as a user without privileges To authenticate you as an administrator refer to the ADMINISTRATOR au
7. s external to the product such as electric power fluctuations or failure Use of supplies or parts not meeting Symcod specifications Failure of owner to perform periodic product maintenance as stated in documents supplied Any other cause which does not relate to a product defect Damage caused by static Removal installation freight and set up service charges WWW SYMCOD COM Warning A Safety amp reliability page 3 Powering page 9 Earth ground page 9 Fixation amp handling page 11 Cleaning page 15 lt gt SYMCOD Disclaimer The material on this document is intended for end user distributor and or reseller use Although downloading and printing documents is allowed Symcod will not be responsible for any modification or any other use of any content in the displayed downloaded material Please note that all documents are subject to change without notice and are occasionally revised to specify correct or revise the content or for other purposes Therefore the version displayed on the site may differ from your original printed copy Please contact us if you require assistance Symcod Inc assumes no liability for damage incurred directly or indirectly errors omissions or discrepancies between the device and the manuals or documents supplied Symcod is not responsible for any loss or damage Including data corruption interruption of operation lost business information lost production etc caused
8. the Ethernet network Since Windows XP Embedded does not contain all the components and drivers of Windows XP Professional it is possible that your software requires a missing component this will generate an operating error in the software If it is the case please address an email request to support symcod com A Symcod technician will be able to help you to identify the missing component Starting with Safe Mode In certain cases it can be necessary to start Windows in Safe Mode To do so let the computer start normally and type MSCONFIG in the field Run of the Start menu Select Startup Diagnosis and click on ok After a few seconds you will be asked to start again press Restart After the restarting the system informs you that it is in diagnosis mode being equivalent of Safe Mode To return to normal mode still use order MSCONFIG but select Normal Startup then start again Change the screen resolution The CoPilot XPe native screen resolution is 800 480 pixels however you can switch the resolution to 800 x 600 Since the LCD screen resolution is 800 x 480 you might lose some quality on certain fonts since the driver truncate some line on the screen to accomplish it s duty To switch the resolution on the CoPilot XPe you just need to click or touch on the S3 icon at the bottom right of the screen and choose the desired resolution 10 gt CoPilot XPe WWW SYMCOD COM SYMCOD Recommendation
9. thentification section I am unable to reach or modify the system options Unplug the 120V power for 10 seconds plug the XPe If there is no improvement sent a request including the serial number and the detailed description of the problem to technical support at support symcod com I saw the LED lights but there is no screen display DLL missing error Extract a DLL file from another computer working with Windows 2000 or displayed at software or XP Copy this file in the repertory specified in the error message usually driver installation on C windows system32 11 gt CoPilot XPe WWW SYMCOD COM SYMCOD Procedure that allows checking or validating the identity of a person or the Authentification identification of any other entity during an electronic exchange to control network access system information processing or software Resistive screen Can function with finger or object pressure pencil Data storage piece made without any mobile hardware element Can store data over several years without being powered by electricity External device connected to the central processing unit Can ensure the entry or the exit of data Control program which translates the orders of a software in order to make possible the communication between the computer and a peripheral Flash memory Peripheral Pilot Computer basic software intended to order the execution of programs by ensuring the
10. work management the input output operations on peripherals the resource allocation to the various processes the access to program libraries and files as well as the accountancy of work Service and support Support Please use EMAIL for your requests Operating system gt For technical questions hardware and software email at support symcod com e Provide a detail description of the problem and or questions intermittent problem happens when e Please indicate model number and serial number if applicable gt For all other questions please use symcod symcod com or Symcod Inc at 1171 Notre Dame O Victoriaville Qc G6P 7L1 Phone 1 800 203 9421 1 819 751 0095 Fax 819 751 1292 Return Merchandise Authorisation RMA All return request must be authorized by SYMCOD Inc To do so please refer to the following http www symcod com rma e You will receive a formal confirmation number RMA e The RMA number must be printed on each box e All freight charges are at the customer expense and responsibility Please take note that collect package will be refused
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