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1. duraflame MODELS MODELES MODELOS 10HM8000 10HM2273 10HM4128 10HM1342 10HM4126 10HM2274 10HM4124 INSERT MODEL INSERT MODELES INSERT MODELOS 100I071ARA Frangais P 10 Espanol P 18 Auraflame www tsicustomerservice com Twin Star International Inc Delray Beach FL 33445 Made in China e Printed in China Fabricado en China Impreso en China Fabriqu en China Imprim en Chine HOME FURNISHINGS REV 0 www tsicustomerservice com GETTING STARTED 1 Remove the product indentification sticker from the front of the insert Apa ge gt 20000 oe Da AS Product Identification Sticker 2 Attach the Product Identification Sticker to the Manual below for future reference This information is used for product registration and also is nessessary for customer service Attach Product Identification Sticker Here 3 Go to www tsicustomerservice com for product warranty registration PRODUCT SPECIFICATIONS AMPS 12 5 Amps WATTS max 1500 Watts REV 0 www tsicustomerservice com IMPORTANT INSTRUCTIONS When using electrical appliances basic precautions should always be followed to reduce the risk of fire electrical shock and injury to persons including the following 1 Read all instructions before using this appliance 2 This appliance is hot when i
2. panel circuit TIERA Temperature will not change Replace control panel circuit board Unit continues to run after Normal operation will continue to run for several minutes before reaching set temperature or Cool down cycle shutting down Times will vary based on heat time UNIT WILL powering off BLOW COOL AIR N Normal operation unit will randomly run to test air temperature Unit kicks on randomly Ambient room temperature scan i peri y mp Will run 3 minute of cool air and 3 minutes of warm air Power cord gets warm Normal operation Check your heater cord and plug connections Faulty wall outlet connections or loose plugs can cause the outlet or plug to overheat Be sure the plug fits tight in the outlet Heaters draw more current than small appliances overheating of the outlet may occur even if it has not occurred with the use of other appliances During use check frequently to determine if your plug outlet or faceplate is HOT If so discontinue use of the heater and have a qualified electrician check and or replace the faulty outlet s Defective control panel circuit aes Switches do not work board P Replace control panel circuit board Lights on control panel do Defective control panel circuit By Ae 5 P P Replace control panel circuit board not illuminate board How many quartz heatin 1a 5 10 QI 6 heating elements elements are in unit Change the remote batteries Heater does not blow warm air Not reaching
3. ated by either the remote control or the control panel Power Timer Temperature REV 0 www tsicustomerservice com OPERATION INSTRUCTIONS FUNCTION ICON DESCRIPTION POWER l The POWER button supplies power to all the functions of Q the heater Pressing the POWER button again the heater will be put in standby mode Pressing and holding the POWER button on the control panel for 3 seconds will switch between F and C TIMER There are 9 timer settings and OFF that can be selected OFF 00 30min 1Hour 2H 3H 4H 5H 6H 7H 8H CX0 Double digit minute settings such as 30 minutes are 30 A digital plus a H show hours setting such as 2 Hours are 2H If the timer function was previously set the first press of the timer button won t change the previous setting Pressing the timer button will activate the timer display When the timer is active the display will count down from 60 seconds before shutting off the heater When pressing the A Y buttons the display will enter A V SETTING TEMPERATURE temperature setting mode When in temperature setting mode pressing the A V buttons will change the thermostat by 1 F 1 C The temperature setting range is between 50 F 97 F 10 C and 36 C The default temperature is 72 F 22 C After 10 seconds without control input the display will exit temperature setting mode and show the current ambient temperature COOL DOWN CYCLE Aft
4. cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Modifications not approved by the party responsible for compliance could void user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 BATTERY REPLACEMENT NOTE Do not mix old and new batteries Do not mix alkaine standard carbon zinc or rechargable nicad nimh etc batteries Note x Battery disposal Please always dispose of batteries MI at a suitable recycling point eS oy REV 0 www tsicustomerservice com 3 YEAR LIMITED WARRANTY The manufacturer warrants that your new Electric Heater is free from manufacturing and material defects for a period of three years from date of puchase subject to the following conditions and limitations 1 Install and operate this Electric Heater in accordance with the installation and operating instructions furnished with the product at all times Any unauthorized repair alteration willful abuse accident or misuse of the product shall nullify this warranty 2 This warranty is non transferable and is made to the original owner provided that the purchase was made through an authorized supplier of the product 3 The warranty is limited to the repair or replacement of part s found to be defective in material or workmanship provided that such part s have been subjected to no
5. emove plug from outlet 12 Connect to properly grounded outlets only See Fig 1 Do not use a 2 prong adapters a Grounding Pin A B Grounding Pin Fig 1 13 This appliance when installed must be electrically grounded in accordance with local codes or in the absence of local codes with the current CSA C22 1 Canadian Electrical Code or for U S A installations follow local codes and the National Electrical Code ANSI NFPA NO 70 14 Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire or damage the appliance 15 To prevent a possible fire do not block air intakes or exhaust in any manner Do not use on soft surfaces like a bed where opening may become blocked 16 This appliance has hot and arcing or sparking parts inside Do not use it in areas where gasoline paint or flammable liquids are used or stored This fireplace should not be used as a drying rack for clothing Christmas stockings or decorations should not be hung in the area of it 17 Use this appliance only as described in the manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons 18 Always plug heaters directly into a wall outlet receptacle Never use with an extension cord or relocatable power tap outlet power strip REV 0 www tsicustomerservice com 3 OPERATION INSTRUCTIONS Display Control Panel Ihe heater can be oper
6. er the heater has ran the fan will continue to run for a period of time to cool down the internal parts REV 0 www tsicustomerservice com TROUBLE SHOOTING Clean or replace filters De Periodic cleaning vacuuming of the filter is recommended Perform a master reset turn offand unplug unit Hold down main power button on the unit itself Continue to hold button down while plugging unit back in Once unit is plugged back in continue to hold button for 5 seconds and then release Turn unit back on and temperature should flash 72 degrees then display the ambient room temperature Unit is designed to be used an supplemental heating To be used in Not reaching set temperature conjunction with primary heat source Tep aue popan Calibration Clean filter matching room temperature Dirty filter Unit is designed to be used an supplemental heating To be used in conjunction with primary heat source al ni Unit should be located on an inside wall with proper insulation Why is my unit taking a long prop Unit heats UP TO 1000 square feet time to reach desired room 3 6 inches away from the wall for proper air circulation temperature Plug unit directly into the wall outlet Turn the POWER to OFF and unplug the unit from the wall Use of surge protector extension outlet for 5 minutes After 5 minutes plug the unit back into wall cord outlet and operate as normal If the problem presist contact customer service Defective control
7. n use To avoid burns do not let bare skin touch hot surfaces If provided use handles when moving this appliance Keep combustible materials such as furniture pillows bedding papers clothes and curtains at least 3 feet 0 9 m from the front of this appliance WARNING In order to avoid overheating do not cover the heater 3 CAUTION Never leave the heater operating unattended Extreme caution is necessary if unsupervised children or invalids are nearby 4 The appliance is not to be used by children or persons with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction 5 Always unplug this appliance when not in use 6 Do not operate any heater with a damaged cord or plug or after the appliance malfunctions or if it has been dropped or damaged in any manner 7 Ifthe supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard 8 Do not use outdoors 9 This heater is not intended for use in bathrooms laundry areas and similar indoor locations Never locate this appliance where it may fall into a bathtub or other water container 10 Do not run cord under carpeting Do not cover cord with throw rugs runners or the like Arrange cord away from traffic areas and where it will not be tripped over 11 To disconnect this appliance turn controls to the off position then r
8. rmal conditions of use and service after said defect is confirmed by the manufacturer s inspection 4 The manufacturer may at its discretion fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part s 5 Any installation labor construction transportation or other related costs expenses arising from defective part s repair replacement or othe wise of same will not be covered by this warranty nor shall the manufacturer assume responsibility for same 6 The owner user assumes all other risks if any including the risk of any direct indirect or consequential loss or damage arising out of the use or inability to use the product except as provided by law 7 All other warranties expressed or implied with respect to the product its components and accessories or any obligations liabilities on the part of the manufacturer are hereby expressly excluded 8 The manufacturer neither assumes nor authorizes any third party to assume on its behalf any other liabilities with respect to the sale of the product 9 The warranties as outlined within this document do not apply to non accessories used in conjunction with the installation of this product 10 This warranty gives you specific legal rights and you may also have other rights which vary from state to state This warranty is void if a The Heater is subjected to prolonged periods of dampness or condensation b An
9. set temperature Remote Control is not Operate remote transmitter at a slow measured pace No batteries or poor signal a working Press the remote control buttons with an even motion and gentle pressure Repeatedly pressing buttons in rapid succession may cause the transmitter to malfunction REV 0 www tsicustomerservice com EXPLODED VIEW REV 0 www tsicustomerservice com FCC IC INFORMATION NOTE This equipment has been tested and found to comply with the limits for Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not
10. y unauthorized alteration willful abuse accident or misuse of the product c You do not have the original receipt of purchase CUSTOMER SERVICE www tsicustomerservice com For Customer Service Call 1 800 318 9373 Questions Our experts are standing by assist you at our Toll Free help line we can help you with assembly and if necessary replace damaged missing parts Assistance is available 7 days a week 24 hours a day 365 days per year IMPORTANT Before contacting Customer Service please have this information available e Serial Number e Model Number e Sales Receipt or Proof of Purchase REV 0 www tsicustomerservice com

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