Profusion M5
Contents
1. Please note that due to file size constraints some types of video content may only be updated via disc sight somgd scienee Page 7 of 32 Installation and User Manual 2 3 2 ProFusion M5 Front Panel The front panel of ProFusion M5 can be used to change styles stop playback and access other aspects of the menu system Navigation LCD Display Enter Button Buttons Panel Power Button ProFusion M5 Disc Eject DVD ROM Button Drive 1 Power Button To turn on and off the ProFusion M5 press the power button once Do not hold it in 2 DVD ROM Drive The DVD ROM is used to update the ProFusion M5 with the latest software configurations and content Press 4 in the lower right corner of the DVD ROM drive to eject and retract the disc tray 3 LCD Display Panel While playing content the ProFusion M5 will toggle between displaying the Title and Artist and the Style Name and Zone Name of the content currently playing The LCD display panel is also used to access the menu system 4 Navigation Buttons These buttons are used to navigate the menu system Enter 5 Enter Button Pressing this button will access the menu system It is also used to select highlighted options in the menu system Please note that the Fl and F2 buttons are not functional sight somgd scienee Page 8 of 32 Installation and User Manual 2 3 3 ProFusion M5 Rear Panel The rear panel of ProFusion M5 has a v2. it may take several seconds to one minute for the ProFusion M5 to power off Always power off with the Power button before unplugging the ProFusion M5 Failure to do so may result in damage to the ProFusion M5 and other components 1 2 Changing Styles From the screen 1 Press 2 Press D on the front panel until the Select Style option is displayed and blinking 3 Press ena 4 Press D or D to select the zone in which you would like to change styles If your ProFusion M5 is configured for only one zone you will be taken directly to the list of styles to select from Step 6 below 5 Once you have selected the zone you will be taken to a list of the styles available for that zone Press Dor D until the desired style is displayed and blinking Enter Press The M5 will begin playing the desired style sight soagd sejepee Page 5 of 32 Installation and User Manual 1 3 Finding the Device ID Number From the Song Title screen Ert 1 Press mill to access the menu Press D on the front panel until the Device Info option is displayed and blinki ng 3 Press Ened The Device ID number is displayed 4 Press D to view the Configuration Number Conf Ver the Software Version SW Ver and the Operating System OS Ver The LCD will toggle through all these items changing every seven seconds 1 4 System Diagnostics Menu Unlock Code To obtain the System Diagnosti
3. Service Occasionally during service you may be requested to stop the software without powering down the device From the Song Title screen Enter 1 Press to access the menu Press D on the front panel until the System Diagnostics option is displayed and blinking 3 Obtain and input the Unlock Code see 4 7 above Press the button on the front panel until the Stop Service option is nter displayed and blinking Then press the gid button The software will stop sight soagd sejepee Page 19 of 32 Installation and User Manual Please note that this will cause any video screens attached to this ProFusion M5 to display the operating system interface 4 72 Content Info In the event you need to verify with DMX MUSIC whether a specific piece of video or music content is currently on the ProFusion M5 you can find the information in this menu From the Song Title screen Ert 1 Press mill to access the menu Press D on the front panel until the System Diagnostics option is displayed and blinking 3 Obtain and input the Unlock Code see 4 7 above Press on the front panel until the Content Info option is displayed and a 5 Press l 6 The first line under Back will display Content Count and a number This is the number off all individual songs videos or other pieces of content on the ProFusion M5 7 Use D to scroll down one line to Verify Content Press En
4. is firmly in place in the not power on rear of the M5 and that it is plugged into a functioning un switched power outlet Verify that the power supply switch located on the rear panel of the ProFusion M5 next to the power cord is in the On position Permission Denied that menu feature Display will not light up Verify that the power cord is firmly in place in the rear of the ProFusion M5 and verify that the power cord is plugged in to a functioning un switched power outlet There is no audio e If the LCD screen displays normally changing the output from the Song Title display every 3 7 minutes ProFusion M5 e Verify that the audio cables are connected to the proper outputs on the DMM and that they are connected to the proper inputs on your amplifying equipment Ensure that the audio cable is connected to the sound card and not the onboard audio see diagram in section 2 33 Verify that the output setting on your amplifying equipment is set to the proper level Additionally please ensure that the amplifying equipment is correctly functioning e Ifthe LCD screen displays Music Stopped e Manually select a style see section 4 2 e Verify the correct date and time display on the LCD see section 4 3 e If the LCD screen is illuminated but displays nothing e Restart the ProFusion M5 see section 4 9 If the restart fails to correct please contact DMX sight sommd scienee Page 26 of 32 I
5. kiii 2 Use and D to set each digit of the address and and to move between the digits For octets that utilize only one or two numbers leave the place holding zero s in place to the left For example if the address you need to set is 66 150 6 130 you would set it on the LCD as 066 150 006 130 3 When the address is completely entered press Wiki 4 Itis highly recommended after changing any network settings to perform a Test Net Connect see section 4 8 6 1 to ensure the new settings allow the ProFusion M5 to connect for updates 4 9 Restarting the ProFusion M5 Occasionally you may find it necessary to restart or reboot the ProFusion M5 1 Press once Depending on the specific configuration it may take several seconds or minutes for the ProFusion M5 to power off sigit sommd sejeper Page 24 of 32 Installation and User Manual 2 Press once The LCD screen will brighten and the ProFusion M5 will start up Depending on the specific configuration it may take several seconds or minutes for playback to begin sight soend srjeper Page 25 of 32 Installation and User Manual 5 0 Troubleshooting This section provides a basic troubleshooting guide for the most common problems If this list does not help you solve your problem or if you have an issue that is not listed please contact DMX MUSIC for assistance 5 1 Power and Playback Resolution The ProFusion M5 will e Verify that the power cord
6. used in accordance with the instructions This device is UL CSA listed This device is certified as a CE Class A appliance sight soend scienee Page 2 of 32 Installation and User Manual Table of Contents TET NNN 3 TUNE 5 1 1 Powering ProFusion M5 On and Off Restarting ccccc cece ee eeeeeeeeeeeeeeeees 5 1 11 Powering ProFusion M5 ON ccccece cece eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesesaaennenngs 5 1 12 Powering ProFuson M5 OT wi senisiewienniaenanpes rnentri ie NEET 5 Ga 0 1 1 male s omen eee een en en eer ee en eee 5 1 3 Finding the Device ID Number cccccccs cesses tees eeeeeeeeeeeeeeeeteeeeaeeeeeeenenas 6 1 4 System Diagnostics Menu Unlock COde cece cece eeceee sneer ee eeeeeeeeeeeeeeeeenags 6 1 5 DMX MUSIC Customer Service Contact Numbers c cece cece eeeeeee eee eeeeeees 6 1 6 Profusion MS DIMENSIONS viicisaneriavsanree trace ecentrmantimen E feber 6 FO EO GUC TO g EE NE NE SEN 7 21 What is ProFusion Mo ren 7 22 FT USION Wor NE 7 2 3 ProFUSION M5 System Overview ccc cce cece cece cette eeeeee sent eeteseeeeeeeeeeeeteaeeeaaes 7 2 3 1 How does the ProFusion M5 work ccccccce cece esses eee eee eeeeeneeeeeeeeetanenaes 7 2 3 2 ProFusion M5 Front Panel saved disiianernrneriauepessane 8 2 3 3 ProFusion M5 Rear Panel r srnaaaavnnnrrnnnnnssnnnnrrnnnnnnsssennnrnnnsnsnssnnnnnrnnnn 9 gt Ose Lal ngs e gt CEU EE EE NM E 11 TN NTT SN NB 11 3 1 1 Shipped Ite
7. will go back to the scheduled style not the style you had manually selected 4 3 Setting Date and Time The ProFusion M5 comes configured with the correct date and time for your location Changing the date and time on the front panel may cause undesired changes to time sensitive activities such as automated style scheduling Please use caution While setting the date and time at any time you may apply the changes and exit to the Song Title screen by pressing kiii sight soagd sejepee Page 15 of 32 Installation and User Manual From the Song Title screen Ent 1 Press to access the menu 2 Press D on the front panel until the Set Date and Time option is displayed and blinking Ert 3 Press Wikii 4 The currently set month will be blinking To change the month press D or to scroll to the desired month If you need to make further changes once the month is set press D 5 The day of month will be blinking To change the day of month press D or to scroll to the desired day If you need to make further changes once the day is set press W 6 The last two digits of the year will be blinking To change the year press D or to scroll to the desired year You may only select between 2000 and 2038 If you need to make further changes once the year is set press D 7 The hour of day will be blinking To change the hour press or D to scroll to the desired hour If you need to make further changes once the hou
8. Ecuador El Salvador Greenland Guam Guatemala Guyana Honduras Jamaica Japan South Korea Mexico sight soagd sejepee Page 12 of 32 Installation and User Manual Netherlands Antilles Nicaragua Panama Peru Philippines Puerto Rico St Vincent amp the Grenadines St Kitts Saipan Samoa Surinam Taiwan Tobago Trinidad Venezuela Virgin Islands PAL stands for Phase Alternate Line PAL is primarily the standard for Europe Africa South America and Asia Countries and regions using PAL are Afghanistan Algeria Argentina Australia Austria Bahrain Bangladesh Belgium Brunei Cameroon Canary Islands China Cyprus Denmark Finland Germany Ghana Gibraltar Greece Hong Kong Iceland India Indonesia Ireland Israel Italy Jordan Kenya North Korea Kuwait Liberia Luxembourg Madeira New Zealand Nigeria Norway Oman Pakistan Paraguay Portugal Qatar Saudi Arabia Sierra Leone Singapore South Africa Spain Sri Lanka Sudan Swaziland Tanzania Thailand Turkey Uganda United Arab Emirates United Kingdom Uruguay Yemen the former Yemen Arab Republic was PAL and the former People s Democratic Republic of Yemen was NTSC Yugoslavia Zambia Zimbabwe 3 4 Connecting the Audio Output ProFusion M5 is equipped with a sound card with a variety of inputs and outputs Currently the industry standard for audio out is green Attach the 1 8 mini plug connector of the mini plug to RCA adapter to
9. Installation and User Manual RISK OF ELEC TRIC SHOCK DO NOTOPEN NO USER SERVIC EABLE PARTS INSIDE WARNING To reduce the risk of fire electric shock or injury Do not use on wet surfaces or outdoors Do not expose to moisture orrain Do not use ProFusion M5 if ithasbeen dropped damaged left outdoors or immersed in water Contact customer service Do not allow children to operate without supervision Do not use with a damaged power cord or plug Do not unplug by pulling on the cord Do not put any object into the vents Do not use ProFusion M5 with blocked openingsor restricted airflow Do not use in environments of excessive heat humidity magnetic fields or dust Place the ProFusion M5 only ona stable surface of sufficient size and strength where it will not be exposed to excessive vibration Do not overload power outlets Route allpowerand network cablessafely Do not place any items on oragainst the cables Use only attachments that are approved by DMX MUSIC sight soend scienee Page 1 of 32 Installation and User Manual IMPORTANT This symbol is intended to inform users that internal parts may cause electric shock and injury This symbol is intended to inform users of important operational instructions and clarifications This device is in compliance with FCC rules Part 15B for class A devices This device provides reasonable protection against harmful interference if installed and
10. ain time you may manually begin playback by changing to any available style using the instructions above ProFusion M5 may be configured to disallow the user to change styles If you attempt to change styles and receive a message stating Access denied Style change on the LCD screen you do not have permission to change styles 4 21 SinglePlay Styles SinglePlay styles are styles that are designed to play through once then automatically change back to regularly scheduled programming If your ProFusion M5 is configured to utilize one or more SinglePlay styles enter the Select Style menu and the zone submenu as described in section 4 3 above Next 1 Press D or to scroll to the end of the style list until SinglePlay is blinking Please note that this will be listed at the end of the list despite all other styles appearing in alphabetical order 2 Press A list of available SinglePlay styles will appear 3 Press D or amp to scroll through the available SinglePlay styles If no styles appear there are no SinglePlay styles available 4 When the desired SinglePlay style is blinking press Enter The style will play through its playlist one time and when complete will revert automatically to the style scheduled to regularly play on that day of the week and time Please note that if you have already changed styles to something different from the scheduled style before selecting on SinglePlay style when finished ProFusion M5
11. ak cae keen 21 4 8 1 View SettingsS anavannnrrnnnnnnssnnnnrrnnnnensnsrnnnnrrnnnnnssnnnnnnnnunsnssssnnnnrrnnnn 21 Move VIEW Update SAS eten a 21 4 8 3 Update Co GEN NN readers berike 22 4 8 4 Update Music amp Configuration sssesererrersrerrerrrrrrsrerrererrrrrrerrrrrrerre 22 sight soagd sejepee Page 3 of 32 Installation and User Manual wo OPU dI A erreper r acerereresenee reser sapien tie seetanenned 23 2180 ON 23 4 9 Restarting the ProFusion MB5 ranaaavnnrrnnnnnnasernnnnnrnnssnnssnnnnrrnnnsnssssnnnnnrnnnn 24 PO THOUDICSNOOMMO EE NS Tra 26 5L PT TANN 26 5 2 DISC UPASES 4 is cxwicdonatannesdeneedwadaoencnsses bod staves ioidenatanenadenasiacduausousezadceseses 28 ETNE een 29 5 4 DMX MUSIC Customer Service Contact Numbers aaaarnannnnnannnnnnnnrnnsnnnssennnr 30 Appendix A LCD Menu Tree sssssssssssrrrrsrrsrrrrrrrrrrsrrrrrrrerrrrrrrrrrerrerrrrrrrerrerrrrrne 31 sight sond scienee Page 4 of 32 Installation and User Manual 1 0 Quick Reference This section is a quick guide to some of the more frequently used features of ProFusion M5 1 1 Powering ProFusion M5 On and Off Restarting 1 11 Powering ProFusion M5 On Press once The LCD screen will illuminate and the ProFusion M5 will start up Depending on the specific configuration it may take several seconds to one minute for playback to begin 1 12 Powering ProFusion M5 Off Press once Depending on the specific configuration
12. anagement of content throughout multiple locations Seamless content interchange between audio and visual elements Optimized delivery of high quality on demand rich multimedia content Supports multiple formats Windows Media 9 HTML Adobe Flash formerly Macromedia MPEG 1 MPEG 2 MPEG 4 JPEG PNG and MNG 2 3 ProFusion M5 System Overview Only ProFusion M5 has the adaptability to deliver a variety of multimedia content from a single space efficient component Multiple visual effects from Adobe Flash formerly Macromedia animation and TV commercials to Web content and music videos can play simultaneously Combine visuals with music audio and video message marketing and Web content to create a custom in store experience at the touch of a button 2 3 1 How does the ProFusion M5 work Your ProFusion M5 arrives pre loaded with music imaging and messaging per your exact specifications It works seamlessly with most existing audio and video systems and can deliver images to LCDs plasma screens TVs kiosks and projectors Configuration and content is updated in two ways via Ethernet or CD DVD discs Ethernet updates are received during a preset time window when the ProFusion M5 automatically connects to an FTP server to receive available updates Disc updates are sent to your location and should be promptly loaded Simply load the update disc and the ProFusion M5 will update automatically ejecting the disc when complete
13. appearing watch several pieces of content and manually black and white change styles if available unexpected color tints Verify that the video cables are connected to the or improper picture proper outputs on the DMM and that they are position connected to the proper inputs on the distribution amplifier or display equipment Verify the correct cable for the type of video output is being used Check both connectors of the video cable for bent or missing pins If there is any damage replace the cable Check the connectors in use on both the M5 and the destination connector for bent or missing pins If there is any damage the equipment will need to be replaced Check the settings on the display equipment Ensure the display equipment settings are correct 5 2 Disc Updates Issue Resolution sight soagd sejepee Page 28 of 32 Installation and User Manual Update Disc does not Within 30 seconds of inserting the disc the LCD run screen should display Updating and a percentage Remove disc and restart ProFusion X see section 4 9 If the restart fails to correct please contact DMX Update progress Allow update to continue Occasionally the LCD display is stuck ona display will not update progress immediately particular percentage If display does not change and update does not complete within 20 minutes remove the disc restart the ProFusion M5 and insert disc again If the restart fails to correct please contac
14. ariety of connections that are used to link it to a network and to your audio visual system The rear panel consists of DVI Output Audio Output green jack Ethernet S Video Composite Port Output Power Cord VGA Output On Off Switch always in ON position 1 Power Cord Input ProFusion M5 operates on an AC Power Never attempt to operate the ProFusion M5 on DC power 2 On Off Switch This switch needs to be in the ON position in order to power up the ProFusion M5 It should be left in the ON position at all times 3 Ethernet Port This port is used to connect the ProFusion M5 to a network to receive software configuration and content updates via the Internet 4 DVI Digital Video Interface Output This video output type allows for a purely digital video signal to be passed from the ProFusion M5 to a display This connection type is usually found on digital ready display devices such as plasma screens or certain LCD screens 5 S Video Composite Output This video output type uses a 4 pin connector that splits the chrominance and luminance elements of an analog video signal Most televisions are equipped with S Video inputs This output also functions for composite signal The composite cable will have an S Video type connector on one end and an RCA connector on the other end sight somgd scienee Page 9 of 32 Installation and User Manual 6 VGA Output This is designed for the highest resolution video in
15. cluding high definition video It can be used to drive a single display that is equipped with a VGA input such as a computer monitor and certain LCD and plasma displays The cable type is the same as what runs between a typical desktop computer and a monitor 7 Audio Output green jack This connection is a 1 8 stereo mini plug jack Included with the ProFusion M5 is a 1 8 to RCA adapter which is used to connect to amplification equipment for the audio playback portion of ProFusion M5 content Please note that additional sound cards may be present for additional audio zones sight somgd scienee Page 10 of 32 Installation and User Manual 3 0 Installation and Setup Turn off and unplug all amplifiers and video equipment prior to installing ProFusion M5 3 1 Unpacking ProFusion M5 Please keep the carton and all packaging material for later use if the ProFusion M5 must be re shipped 3 1 1 Shipped Items Inventory The carton contains the following materials 1 ProFusion M5 playback device 1 ProFusion M5 Manual and Installation Guide 1 90 degree standard PC power cord 6 feet long 183 cm 1 S Video to Composite RCA adapter cord 6 feet long 1 S Video cable 6 feet long 1 Stereo mini plug 1 8 to dual RCA adapter 1 Female to Male RCA splitter 2 Male to Male RCA cables 6 feet long Any additional or different cables required to complete the installation will need to be obtained separately 3 2 Pr
16. cs menu code please contact DMX MUSIC Customer Service for your region see below 1 5 DMX MUSIC Customer Service Contact Numbers Worldwide Customer Support Australia 1800 808368 Centers Canada 1 800 350 0369 Ceska republika 02 2056 2240 Deutschland 040 6944 0645 Espa a 93 491 17 97 Magyarorszag 01 439 0979 Nederland 035 695 8470 Polska 022 830 2870 United Kingdom 0800 282717 United States 1 800 345 5000 1 6 ProFusion M5 Dimensions Length 19 inches 48 3 cm e Requires additional 4 inches 10 1 cm of space behind M5 for cabling and ventilation e Requires additional 5 inches 14 cm of space in front of M5 to allow the CD DVD tray to fully eject Width 17 inches 43 8 cm Height 6 3 8 inches 16 2 cm Weight 36 Ibs 16 3 kg sight soagd sejepee Page 6 of 32 Installation and User Manual 2 0 Introduction 2 1 What is ProFusion M5 DMX IMPact Integrated Media Promotions powered by ProFusion M5 is a high performance multimedia platform which delivers your brand image music and messaging along with compelling digital signage full motion video and advertising in an all in one easy to use platform 2 2 ProFusion M5 Features Supports multiple visual and audio elements including video digital signage web content music messaging and branding Effortless integration with existing A V components Ease of installation maintenance and management Efficient and reliable distribution and m
17. e several seconds to one minute for the ProFusion M5 to power off Playback will stop automatically While ProFusion M5 is powered off it is unable to connect for Ethernet updates DMX MUSI C recommends leaving ProFusion M5 powered on at all times and using scheduling to stop playback at regular times 4 2 Changing Styles From the i screen 1 Press 2 Press D on the front panel until the Select Style option is displayed and a 3 Press 4 Press D or to select the zone in which you would like to change styles If your ProFusion M5 is configured for only one zone you will be taken directly to the list of styles to select from Step 6 below 5 Once you have selected the zone you will be taken to a list of the styles available for that zone sight sommd sejepee Page 14 of 32 Installation and User Manual 6 Press Dor D until the desired style is displayed and blinking Ert 7 Press Waki The M5 will begin playing the desired style If your ProFusion M5 is configured to follow a pre determined day part schedule you may have the ability to override the schedule by changing the style Please note that the ProFusion M5 will resume the schedule at the time of the next event For example if a ProFusion M5 is scheduled to play Style A at 10 00 it will change to Style A at 10 00 even if prior to 10 00 a user has selected a different style If your ProFusion M5 is scheduled to not display anything at a cert
18. ect to the correct FTP server address see section 4 8 6 3 e Check that the LAN cable connecting the ProFusion M5 to the network jack is securely connected and is working If possible try using a cable known to be working sight soagd sejepee Page 29 of 32 Installation and User Manual e If possible ensure that any firewall or other network security equipment is configured to allow passive FTP traffic between the ProFusion M5 and the correct FTP server address e If update attempts continue to fail please note the number in parentheses that is listed after the Update Failed message and contact DMX MUSIC 5 4 DMX MUSIC Customer Service Contact Numbers Worldwide Customer Support Centers sight soend science Australia 1800 808368 Canada 1 800 350 0369 Ceska republika 02 2056 2240 Deutschland 040 6944 0645 Espa a 93 491 17 97 Magyarorszag 01 439 0979 Nederland 035 695 8470 Polska 022 830 2870 United Kingdom 0800 282717 United States 1 800 345 5000 Page 30 of 32 Installation and User Manual Appendix A LCD Menu Tree sight sond scienee Page 31 of 32 Installation and User Manual Visual Music Zone Back Select Style Visual Zone Back lt Style 1 gt lt Style 2 gt SinglePlay Music Zone Back lt Style 1 gt lt Style 2 gt Set Date and Time Device Info Back Device ID Conf Ver SW Ver OS Ver Style Version Info Visual Zone Music Zone Messaging Visual Zone Bac
19. er Manual From the Song Title screen all to access the menu 2 Press D on the front panel until the Device Info option is displayed and blinking 3 Press Ened Initially the Device ID number is displayed 4 Press once The Conf Ver configuration version number is displayed immediately 1 Press 5 Press again The SW Ver software version number is displayed immediately 6 Press again The OS Ver operating system is displayed immediately 4 4 1 Device ID The Device ID is a number specific to your ProFusion M5 It ensures that custom configurations and settings are applied to this specific M5 only When calling DMX MUSIC for assistance the Device ID is very important Please check this number prior to calling 4 4 2 Conf Ver Conf Ver is short for Configuration Version Configuration refers to settings such as scheduling start and stop times and others specific to your location This number ensures that an older update to your ProFusion M5 configuration cannot overwrite the current one 4 4 3 SW Ver SW Ver is short for Software Version This number indicates which version of the M5 software is currently installed 4 4 4 OS Ver OS Ver is short for Operating System This indicates which operating system is installed on the ProFusion M5 4 5 Style Version Information In the event you need to verify with DMX MUSIC which playlist version
20. f there is any damage replace the cable Check the connectors in use on both the M5 and the destination connector for bent or missing pins If there is any damage the equipment will need to be replaced Ensure the M5 is using the correct video setting for the display equipment see section 4 73 e If the LCD screen displays Music Stopped e Manually select a style see section sight soagd sejepee Page 27 of 32 Installation and User Manual 4 2 e Verify the correct date and time display on the LCD see section 4 3 e If the LCD screen is illuminated but displays nothing e Restart the ProFusion M5 see section 4 9 e If the restart fails to correct please contact DMX e Ifthe LCD screen displays a Matrix Orbital logo e Upon startup this is normal to display for 30 60 seconds If a large amount of content has been recently added the M5 will index the new content on startup In very rare circumstances an exceptionally large content update could cause this to happen for up to 45 minutes If the Matrix Orbital logo displays for longer than 45 minutes please contact DMX If the LCD screen displays Machine Expired and a code request contact DMX for an unlock code To prevent a re occurrence please ensure the ProFusion M5 is being updated regularly Video output is To ensure it isn t because the content is sourced present but distorted that way such as a black and white music video such as
21. k Message Control Message Playback Music Zone Back Message Control Message Playback System Diagnostics Stop Service Content Info Back Content Count Verify Content Set Video Port Back VGA TV S Video NTSC M S Video PAL A Composite NTSC M Composite PAL A DVI Network Info Network Update devices only Back View Settings View Update Status Update Configuration Update Music amp Configuration Stop Updating Set Configuration Back Test Network Connection Set IP Type Set IP Subnet Mask Set Default Gateway Set DNS Set FTP Server om xX Sight soend scienee Page 32 of 32
22. ms Inventory ccc cece cece ee eee eect eeeeee eee eeeeeeeeeeeeeeeeeeeeanas 11 3 2 PrOFUSION MI PEN Ne eee 11 DENNE tions nator cis E me tesece cen et deuce ined E beers erties 11 3 2 2 Placement Guidelines cece cece cece eee e eee e eee eeeeeeeeeeeeeeeeeeeeeenneeneeeeeanas 11 Bi a ROCK lac 00 EE eae a 12 3 3 Connecting the Video OULD UU Larssen n bevkden 12 3 4 Connecting the Audio Output s seseresrerererrererrrrererrererrrrererrrrrrerrrrerrrrne 13 20 Usingd the PrOFUSION ND vervene 14 4 1 Powering On PIOFUSION MB dscccsosenrenerecesqnnnieisdataiave spanned deena eeciqniins 14 4 11 Powering Off ProFusion MB cece cece cece cece ee eeeeeeee scenes eeeeeeeeeeeeeetseaneaes 14 G2 0 1110 SUV les RE E 14 2210 Ear 15 4 3 Setting Date and Time aaarrranrnnnavvnnnrrnnnnnnssernnnnrrnnssnnsnnnnnrnnunnnsssrnnnrnrnnne 15 4 4 ProFusion M5 Device Information sssssssrrrrnssssrsnsrsunssnnisusronnnrsnraennrnnnas 16 EEE DD EEE la E E 17 DAZ COM ESN ee E E E 17 EE EE eee eee Te ee ee eT ee er rc eT Tre re 17 TTS Ve 17 4 5 Style Version Information srranavvnnnrrnnnnnnanernnnrrrnnssnnsnnnnnrnnnnsnssssnnnnnrnnne 17 AO MO ae EE EE ES 18 201 sne 18 4 6 3 Message Playback ccc cece cece cece eens eee eeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeteaneggges 18 Bed DY S Bg EE ME 19 EE JA EEE ET SE EEA 19 Tr CNN renne rasa 20 ED Sel VIGGO POM EE nn tideantareiecmtacaneuiadatneeuneins 20 4 8 NELWOFK INO TM ANN avsies bak
23. nfiguration Update Music amp Configuration allows you to force at any time the ProFusion M5 to connect and check for both configuration changes and new music or video content With this option the M5 will download any available configuration changes and new content Please be aware that if a content update is available the M5 may be connected for a long period of time It is advisable to check with your network administrator before selecting this option From the a Title screen 1 Press to access the menu 2 Press D on the front panel until the Network Info option is displayed and blinking Press Ened Press D or D to select Update Music amp Configuration and press Enter During the force connect the LCD will automatically change to the View Update Ent Status screen To escape back to the menu press hittil sight soagd sejepee Page 22 of 32 Installation and User Manual Please note that due to file size constraints some types of video content may only be updated via disc 4 8 5 Stop Updating Stop Updating allows you to stop a connection at any time If you stop the connection the M5 will resume the download where it leaves off the next time it connects for an update From the Song Title screen Enter 1 Press to access the menu 2 Press D on the front panel until the Network Info option is displayed and blinking Ent Press enter Press D or D to select Stop Updating and pre
24. nstallation and User Manual e If the LCD screen displays a Matrix Orbital logo e Upon startup this is normal to display for 30 60 seconds If a large amount of content has been recently added the M5 may index the new content on startup In very rare circumstances an exceptionally large content update could cause this to happen for up to 45 minutes Subsequent startups should be normal If the Matrix Orbital logo displays for longer than 45 minutes please contact DMX e If the LCD screen displays Machine Expired and a code request e Contact DMX for an unlock code e To prevent a re occurrence please ensure the ProFusion M5 is being updated regularly Music playback does e Verify that the date and time setting of the DMM not start at the proper are correct See section 4 3 time e Contact DMX There is no video e If the LCD screen displays normally changing the output from the Content Title display every 3 7 minutes ProFusion M5 e Verify that the video cables are connected to the proper outputs on the DMM and that they are connected to the proper inputs on the distribution amplifier or display equipment Verify the correct cable for the type of video output is being used Verify that the output setting on your amplifying equipment is set to the proper level Additionally please ensure that the amplifying equipment is functioning correctly Check both connectors of the video cable for bent or missing pins I
25. oFusion M5 Placement 3 2 1 Dimensions Length 19 inches 48 3 cm e Requires additional 4 inches 10 1 cm of space behind M5 for cabling and ventilation e Requires additional 5 inches 14 cm of space in front of M5 to allow the CD DVD tray to fully eject Width 17 inches 43 8 cm Height 6 3 8 inches 16 2 cm Weight 36 Ibs 16 3 kg 3 2 2 Placement Guidelines e ProFusion M5 is designed to be placed horizontally and right side up Other positions may cause problems with air flow within the case and may significantly shorten the lifespan of components such as the hard drive and DVD drive e ProFusion M5 should be placed in a clean well ventilated area Do not stack items such as clothing on or against the ProFusion M5 as this could create excessive heat and or static electricity charge problems sight soagd sejepee Page 11 of 32 Installation and User Manual e Place the ProFusion M5 only on a surface of adequate strength and stability and free of excessive vibration e Ensure all cabling is routed properly and safely to avoid tripping hazards that could pull the ProFusion M5 off the surface e Ensure ProFusion M5 is plugged into a properly grounded always on A C power outlet Plugging into a switched outlet may lead to improper shutdowns which is likely to shorten the life of the equipment 3 2 0 Rack Placement If ProFusion M5 ts installed in a rack it requires approximately 6 inches 16 5 cm 4u
26. of a style is currently on the ProFusion M5 you can find the information in this menu To access From the Song Title screen Enter 1 Press to access the menu Press D on the front panel until the Style Version Info option is displayed and blinking Enter 3 Press sight soamd sejepee Page 17 of 32 Installation and User Manual 4 Press D or D to select the zone that contains the style you need to check If your ProFusion M5 is configured for only one zone you will be taken directly to the list of styles to select from Step 6 below 5 Once you have selected the zone you will be taken to a list of the styles available for that zone 6 Press Dor D until the desired style is displayed and blinking Press W The M5 will display the version identification for that style Note that checking the style version does not change the style being played 4 6 Messaging For ProFusion M5s configured to utilize messaging the regularly scheduled playback of messages is automatic This menu allows the user to force play or suspend specific messages as needed 4 6 1 Message Control Message Control allows you to turn specific messages on or off All scheduled messages default to ON however should the need arise to stop playback of a message this control feature allows you to suspend it by setting it to OFF From the Song Title screen Ert 1 Press Wi to access the menu 2 Press D on the front panel un
27. of vertical rack space Do not improvise a rack mount instead install a rack Shelf suitable for approximately 40 lbs 18 1 kg of weight and place the M5 on the Shelf 3 3 Connecting the Video Output The ProFusion M5 comes equipped with one video card with four possible video outputs They are DVI S Video Composite and VGA Please refer to the Rear Panel Diagram in section 2 3 3 of this manual to identify which output is which as well as further information about each of these video output types Please note that there is no separate composite output for composite signal Use the supplied S Video to RCA adapter cable for composite installations Please connect video cables prior to powering on the ProFusion M5 Prior to installation please ensure you have the correct type of cable Secure the cable to the ProFusion M5 output and to the display Do not over tighten but ensure the cable is not loose on either end The ProFusion M5 is designed to output to several different types of video standards They include VGA Video Graphics Array DVI Digital Video Interface S Video PAL A S Video NTSC M Composite PAL A Composite NTSC M NTSC stands for National Television Standards Committee NTSC is primarily the Standard in North America and the Pacific Rim Countries and regions using NTSC are Antigua Bahamas Barbados Belize Bermuda Bolivia Burma Canada Chile Colombia Costa Rica Cuba Dominican Republic
28. ou will see the results of the last attempt to connect From the Song Title screen Enter 1 Press to access the menu sight soagd sejepee Page 21 of 32 Installation and User Manual 2 Press D on the front panel until the Network Info option is displayed and a Press Press D or amp to select View Update Status and press Enter If currently updating the top line will display Connection Active and the bottom line will display the name of the file being transferred If it is not currently updating the top line will display Connection Idle and the bottom line will display either Update Successful or Update Failed followed by a number Please note this number for troubleshooting purposes 4 8 3 Update Configuration Update Configuration allows you to force at any time the ProFusion M5 to connect and check for configuration changes With this option the M5 will NOT download any new content only configuration changes if they are available To force a content download please see section 4 8 4 From the a Title screen 1 Press to access the menu 2 Press D on the front panel until the Network Info option is displayed and blinking Press Ened 4 Press D or D to select Update Configuration and press Enter During the force connect the LCD will automatically change to the View Update Ent Status screen To escape back to the menu press Wikii 4 8 4 Update Music amp Co
29. r is set press D 8 The minute will be blinking To change the minute press D or D to scroll to the desired minute If you need to make further changes once the minute is set press W 9 The AM PM setting will be blinking Pressing D or D will toggle between AM and PM 10 Press Enter The changes will be set and you will be returned to the Song Title screen ProFusion M5 may be configured to disallow the user to set the date and time If you attempt to access the Set Date and Time menu and receive a message stating Access denied Set Date and Time on the LCD screen you do not have permission to modify the date and time If your ProFusion M5 is configured to utilize Ethernet to receive updates it may be programmed to synchronize the date and time with the server If you have changed the date and time and the ProFusion M5 connects to the server the changes you made may be overridden to the current local time If the synchronization is incorrect please contact DMX MUSIC 4 4 ProFusion M5 Device Information The Device Info menu provides some key information about your specific ProFusion M5 Once in the Device Info screen the display will continuously and automatically toggle between the M5 device id number the configuration version the software version and the operating system Each item will display for approximately seven seconds each time it s displayed sight soagd sejepee Page 16 of 32 Installation and Us
30. re a reboot of the ProFusion M5 device to take effect If you make a change that does not seem to take effect leave all the connections intact and reboot the ProFusion M5 4 8 Network Information For ProFusion M5s configured to utilize network updates the Network Info menu provides current network addressing settings the ability to force updates and the ability to modify network addressing settings Please note that this menu is not available unless the M5 is configured for network updates Devices configured for disc only updates will not have this menu available Please note that due to file size constraints some types of video content may only be updated via disc 4 8 1 View Settings View Settings allow you to see the current network configuration including whether the network addressing is DHCP or Static as well as the current IP Subnet Mask Default Gateway DNS addresses and the FTP server From the Song Title screen Enter 1 Press to access the menu 2 Press D on the front panel until the Network Info option is displayed and a Press Press D or D to select View Settings and press Enter 5 Press D or D to scroll through the settings You are only able to view the settings in this menu To change the settings see section 4 8 6 4 8 2 View Update Status View Update Status allows you to view what is going on if the device is currently connected for an update If it is not currently connected y
31. ss Enter The LCD will automatically return to the View Status Screen It may take up to one minute for the connection to be terminated When the update has stopped and the M5 is no longer connected Connection Idle will be displayed 4 8 6 Set Configuration Set Configuration allows you to test that the current network settings are correct and to make modifications to them if necessary Changing these settings incorrectly is likely to render the ProFusion M5 unable to connect for updates Proceed only at the direction of your network administrator or DMX MUSIC Please note that a reboot may be necessary for new settings to take effect 4 8 6 1 Test Network Connect Test Network Connect allows you to force a test connection to the FTP server Because the purpose of this feature is to quickly verify ability to connect no configuration or content files will be received using this option To receive configuration and or content please see sections 4 8 3 and 4 8 4 1 Select Test Network Connect from the Set Configuration menu and press During the test the LCD will automatically change to the View Update Status Enter screen To escape back to the menu press If successful the View Update Status screen will display FTP Test Successful If unsuccessful the View Update Status screen will display FTP Test Failed 4 8 6 2 Set IP Type sight soagd sejepee Page 23 of 32 Installation and User Man
32. ssage you need to check If your ProFusion M5 is configured for only one zone you will be taken directly to the list of messages to select from Step 5 below If you select the zone and No Messages is displayed there are no messages available for the selected zone 5 Once you have selected the zone use Dor D to select Message Playback and press W A list of messages available for that zone will be displayed 6 Press Dor D until the desired message is displayed and blinking Press W The M5 will stop the currently playing content for the requested zone play the message and resume playing the scheduled style Force playing a message will not affect its regular rotation 4 7 System Diagnostics System Diagnostics contains certain functions and information that may occasionally be useful if you require service from DMX MUSIC Please note that to access any of the options described below you will need to input a three digit code which can only be supplied by DMX MUSIC If you attempt to access the System Diagnostics menu a six digit Lock Code will be displayed Note this 6 digit number and contact DMX MUSIC customer service for your area please see the Quick Reference section for Customer Service telephone numbers Customer Service can provide you with a 3 digit Unlock Code Use and D to set each digit of this code and and to move between the three digits When the code is input press kiii 4 71 Stop
33. t DMX LCD displays Incorrect Ensure the disc loaded is a DMX created update CD type disc No other type of disc is allowed Remove the disc restart the ProFusion M5 and insert disc again see section 4 9 for restart instructions If the restart fails to correct please contact DMX LCD displays Incorrect Update discs are device specific Ensure that the CD for this device device ID number printed on the disc matches the actual device see section 4 13 of this document If the IDs match but the error is displayed anyway please contact DMX LCD displays Error 32 Ensure you are loading the most recently sent update disc s The date the discs were created is printed on the disc label If you require an up to date disc please contact DMX All other error code Remove the disc restart the ProFusion M5 and numbers or messages insert disc again e If the restart fails to correct please contact DMX LCD displays Disk Full e The hard drive is full and cannot process the update Please contact DMX 5 3 Ethernet Updates If a ProFusion M5 using Ethernet to update is not connecting please perform the following e Check that the ProFusion M5 is correctly set to DHCP or Static addressing see section 4 8 1 to view and 4 8 6 to change e If using Static addressing check that the Static IP Subnet Mask and Default Gateway addresses are exactly right e Check that the ProFusion M5 is attempting to conn
34. ter The display will go blank for a short period and reappear with Content Missing and a number This is the number of pieces of content your ProFusion M5 is currently missing 8 Beneath the Content Missing line is a list of the filenames of missing content You oro use D and D to scroll through the list At any time from Enter this list press to back out of the list 4 73 Set Video Port Changing the video output may result in loss of signal to video equipment Please use with caution Once installed you should not have to change the video output unless your video playback screens are changed While in this menu Active is displayed after the setting currently in use While in the TV submenu is displayed after the setting currently in use From the Song Title screen Enter 1 Press mill to access the menu 2 Press D on the front panel until the System Diagnostics option is displayed and blinking 3 Obtain and input the Unlock Code see 4 7 above sight soamd sejepee Page 20 of 32 Installation and User Manual 4 Press D on the front i until the Set Video Port option is displayed and Enter blinking Then press 5 Press D or D to scroll between VGA TV and DVI S Video and Composite options are available within the TV option When the desired Enter setting is displayed and blinking press Changing between certain settings may requi
35. the green output on the sound card Attach the provided RCA cables to each of the corresponding outputs of the adapter Attach the other ends of the RCA cables to the destination connectors Please note that although the ProFusion M5 has on board audio connectors located next to the Ethernet port these connectors are not utilized or active All audio connections should be made to the sound cards as pictured in section 2 3 3 Additional sound cards may be present for multiple audio zones sight somgd scienee Page 13 of 32 Installation and User Manual 4 0 Using the ProFusion M5 This section provides instructions for using the features of your ProFusion M5 If at any time you wish to back out of a menu use or amp to scroll through the options until Back is displayed and blinking Then pressing hel one menu will take you back 4 1 Powering On ProFusion M5 Before attempting to power on the ProFusion M5 e Ensure the ProFusion M5 is connected to a properly grounded power source e Ensure the video and audio outputs are connected to the playback components Press once The LCD screen will illuminate and the ProFusion M5 will start up It may take several seconds to one minute for playback to begin If scheduled playback will begin automatically If playback is not currently scheduled you may change styles see 4 3 below to begin playback manually 4 11 Powering Off ProFusion M5 Press once It may tak
36. til the Messaging option is displayed and a 3 Press 4 Press D or D to select the zone that contains the message you need to check If your ProFusion M5 is configured for only one zone you will be taken directly to the list of messages to select from Step 5 below If you select the zone and No Messages is displayed there are no messages available for the selected zone 5 Once you have selected the zone use Dor D to select Message Control and press W A list of messages available for that zone will be displayed 6 Press Dor D until the desired message is displayed and blinking Enter Press The M5 will display that the message is ON or OFF To change the setting press Dor amp to toggle between ON and OFF Press to affect the change If ON the message will play according to the automated schedule If OFF the message will be suspended Enter Please note that if the M5 receives a configuration update that still includes the suspended message the message playback will be set back to ON 4 6 3 Message Playback Message Playback allows you to force a message to play whether it s scheduled to play or not sight soagd sejepee Page 18 of 32 Installation and User Manual From the Song Title screen 1 Press to access the menu Press D on the front panel until the Messaging option is displayed and blinking 3 Press Ened 4 Press D or D to select the zone that contains the me
37. ual Set IP Type allows you to change between DHCP and Static IP addressing as well as setting the IP Subnet Mask Default Gateway and DNS addresses for Static addressing 1 Select Set IP Type from the Set Be uration menu and press Enter Enter 2 Select the DHCP or Static and press If you choose DHCP the addressing will be automatically requested of the DHCP server on the network Without a DHCP server this option will not operate correctly and Static IP addressing must be used Please contact your network administrator if you require further information 3 If you have selected Static use D and D to set each digit of the address and amp and to move between the digits For octets that utilize only one or two numbers leave the place holding zero s in place to the left For example if the address you need to set is 192 168 10 1 you would set it on the LCD as 192 168 010 001 4 When the address is completely entered press Enter 5 It is highly recommended after changing any network settings to perform a Test Net Connect see section 4 8 6 1 to ensure the new settings allow the ProFusion M5 to connect for updates 4 8 6 3 Set FTP Server Set FTP Server allows you to change the address of the DMX FTP server Changing the FTP server address without previous direction from DMX MUSIC will render the ProFusion M5 unable to connect for updates 1 Select Set FTP Server from the Set Configuration menu and press
Download Pdf Manuals
Related Search