Viper User Manual
Contents
1. 4 specifications 5 CFO areeni 10 dual USB 6 E ESD electro static discharge 22 heel straps 22 precautions 22 wrist straps 22 Javelin Viper User Manual external cache 14 F FCC NOTICE USA i H hard drive drawer 23 iB za TR 5 illustrations customer display 27 customer display interface 46 26 display panel 4 I O identification labels 2 magnetic stripe reader 28 memory module 24 motherboard 7 internal cache 14 L LCD brightness 19 time out eese 19 M maintenance approved cleaners 31 motherboard memory socket 24 video amp audio connections 24 O operating systems 10 P plug amp play 17 ports ee 3 identification label 2 peripheral connections 4 Q qualifications zy TT 8 environment 8 reliability 8 SAN a ia R rtc enabled 16 Index User Manual S SDRAM CAS Latency 15 SDRAM timing 15 Serial ports ethernet 6 serial ports dual cash drawer 6 pin call out 6 powered2. 6 19 SE 6 specifications 6 setup Work area eee 3 shipping carton contents eese 1 software license 1 system precautions 3 LUFT OM 22 5 4 work area 3 system date time 13 system specifications U CAC 5 display panel 5 VO DOTIS sesno 6 memory ceecceeesseeeeseeee 5 processor 5 Storage EE 5 touchscreen cleaning eese 31 troubleshooting problems amp solutions 30 unzipping downloads 10 upgrades customer display 26 magnetic stripe reader msr 28 memory eere 22 25 USB function 15 USB keyboard function 15 32 Index User Manual V resolution 5 EN 16 W video PCI video controller 5 warranty ccccceecceeseceeeees 1 Javelin Viper User Manual 33
3. Off Keyboard Button Memory Module Hard Drive Connector Bracket Figure 1 Javelin Viper 7 Features User Manual 2 0 Qualifications 2 1 Environmental Table 2 2 2 Reliability Expected Touchscreen Life Perfor up to 35 million touches in one loca mance tion using a stylus similar to a finger Table 3 2 3 Safety Table 4 2 4 EMI EMI FCC Class A CE Table 5 2 5 Dimensions Without MSR 11 94 W x 10 50 D x 10 35 H With MSR 12 75 W x 10 50 D x 10 35 H Table 6 2 6 Weight Table 7 Javelin Viper 8 Features User Manual 2 71 Materials Housing Materials PC ABS plastic Table 8 2 8 AC Input Internal power supply autoranging with full international certifications 90V 260V 50 60Hz Javelin Viper 9 Software User Manual Chapter 4 SOFTWARE 1 0 Drivers NOTE Drivers are pre installed according to your specifications at the time of order If drivers need to be reinstalled they can be downloaded from our web site http www jvin com Unzipping Files Select the D switch to unzip files and contain them within the A drivers directory 2 0 Supported Operating Systems Currently Supported MS DOS Microsoft Windows for Workgroups Microsoft Windows 95 98 2000 Microsoft Windows NT Citrix WinFrame Enterprise Table 1 Javelin Viper 10 BIOS System User Manual Chapter 5 BIOS SYSTEM 1 0 BIOS Access Defaults NOTE
4. puter 3 Hard Drive s displays current setup of primary master and primary slave drives Definitions of options are listed in the information bar 4 Cyln cylinders number of cylinders in a given drive 5 Heads number of heads in a given drive 6 WPcom no longer used 7 Sec number of sectors per track 8 Boot Sector Virus Protection factory preset 13 BIOS System User Manual 2 3 Advanced CMOS Setup AMBIOS SETUP ADVANCED CMOS SETUP 1996 American Megatrends Inc All Rights Reserved dst IDE 0 Available Options 2nd Boot Device Disable BootUp Num Lock IDE 0 Password Check IDE 1 Internal Cache Enabled B External Cache Enabled IDE 3 Floppy ARMD FDD ARMD HDD CDROM SCSI ESC Exit 14 Sel PgUp PgDn Modify F2 F3 Color Figure 3 1 Bootup Sequence system will sequentially seek the pre selected boot devices If the 1st device is not found the system will automatically seek the 2nd boot device 2 BootUp NumLock allows the Numlock key to be set to on or off 3 Password Check allows user to set up the system to invoke passwords NOTE Disabling either the internal or external cache slows down the system 4 Internal Cache enable or disable the use of internal cache 5 External Cache enable or disable the use of external cache Javelin Viper 14 BIOS System User Manual 2 4 Advanced Chipset Setup AMBIOS SETUP ADVANCED CHIPSET SETUP
5. 1996 American Megatrends Inc All Rights Reserved USB Function Enabled Available Options USB Keyboard Mouse Legacy Enabled Disabled SDRAM CAS Latency 3 Enabled SDRAM Timing 3 6 9 ESC Exit N Sel PgUp PgDn Modify F2 F3 Color Figure 4 1 USB Function universal serial bus 2 USB Keyboard Function enabled factory preset 3 SDRAM CAS Latency factory pre set 4 SDRAM Timing factory pre set Javelin Viper 15 BIOS System User Manual 25 Power Management Setup AMBIOS SETUP POWER MANAGEMENT SETUP 1996 American Megatrends Inc All Rights Reserved Available Options Green PC Monitor Power State Stand By Video Power Down Mode Disabled Hard Disk Power Down Mode Disabled Standby Time Out Disabled Suspend Time Out Disabled Monitor Parallel Port Monitor Serial Port Monitor Floppy Monitor VGA Monitor Audio Monitor Pri HDD Monitor Sec HDD ATX Power Switch Enabled Power Button Function Green RTC Alarm Resume From Soft Off Disabled ESC Exit Gel RTC Alarm Date Disabled PgUp PgDn Modity RTC Alarm Hour 12 F2 F3 Color RTC Alarm Minute 30 RTC Alarm Second 30 Figure 5 NOTE When running Windows NT 4 0 the Power Management APM field must be disabled Windows NT power management configuration is set up differently and may cause unpredictable system behavior 1 Parameters defined a Power Management APM when Enabled the following may be modified NOTE The following defaults are factory set and
6. 1 Adapter printer 1 Warranty Card 1 Set of I O Identification Labels 1 Proof of Software License Warranty Card Ts Immediately read and fill out the warranty card a b Detach the upper portion warranty of the card and file for your records Place postage on the lower portion of the card and mail Proof of Software License 1 Record the following information on the proof of software card a b Purchase date Model Viper Serial number File and store card for your records Introduction User Manual 1 4 Overview of the Viper Please take time to familiarize yourself with these features Magnetic Stripe Display Panel LE Reader MSR Touchscreen On Off i Button 3 Keyboard Port Hard Drive status LED s See TOP VIEW omm Lx ees Baseplate Cable e ene Em NN UO Identification Compartment r3 ze et 3 Label Beete al BOTTOM VIEW Figure 1 1 5 Status LED s SYMBOL PURPOSE LED INDICATOR COLOR FUNCTION dE e Cm uw x Wer EUN S TRANSMIT e Rove x ACTIVE HARD DRIVE omv x ACTIVE When LED is off the function is inactive Figure 2 Javelin Viper 2 Setup User Manual Chapter 2 SETUP 1 0 Work Area NOTE For quick setup refer to the Viper Quick Start Guide 1 1 Precautions 1 The Viper has been designed to operate in a wide range of working environments Keep the following precautions in
7. This procedure requires a keyboard connected to the system Changes to the BIOS setup should only be done by a qualified computer technician The BIOS setup program is used to configure how the computer will interact with a varity of internal and external devices Use the BIOS setup program to change the system s configuration remap I O Ports change customer display emulation etc Javelin is committed to an ongoing effort to provide quality products to its customers therefore applications are subject to change If the BIOS configuration of your system differs from those within this section please see your vendor and visit our web site http www jvln com for updates 1 1 Access the BIOS Setup Program 1 Turn the system on immediately after text appears on the screen press Delete twice 2 Navigate through the BIOS Setup program using the keystrokes outlined in Table 1 KEYSTROKE S ACTION Exit out of the current menu Up or Down Arrow Press these keys to move through the fields PgUp or PgDn Pressing these keys will display available settings for the highlighted field Allows for modifying the display colors Table 1 1 2 Reload Default Settings 1 Select Auto Configuration with Optimal Settings from the main menu and press Enter 2 When prompted press Y and then Enter 2 0 Bios Screens Javelin Viper 11 BIOS System User Manual 2 1 BIOS Setup Utility A AMBIOS HIFLEX SETUP UTILI
8. 5 0 CASH DRAWER PINOUT SPECIFICATIONS NOTE Contact the manufacture of the cash drawers s you will use with the Viper system for wiring specifications The following specifications are per Javelin Systems These specifications do not reflect any stan dards set fourth by any cash drawer manufacture Viper Cash Drawer Pin Callouts Viper Dual Cash Drawer Pinouts PIN 1 Chassis Ground PIN 2 Cash Drawer 1 Fire PIN3 Cash Drawer 2 Status Switch PIN A 24V PIN 5 Cash Drawer 2 Fire PIN6 Cash Drawer 1 Status Switch Y Cable Pin Callouts To System RJ 11 PIN 1 Chassis Ground PIN2 Cash Drawer Solenoid Cash Drawer 1 PIN3 Cash Drawer Status Switch PIN 1 Chassis Ground Ge S GE Drawer Solenoid PIN2 Cash Drawer 1 Fire PIN6 Cash Drawer Status Switch PIN 1 Chassis Ground PIN2 Cash Drawer Solenoid PIN3 Cash Drawer 2 Status Switch DIN A 24V PIN5 Cash Drawer 2 Fire PIN6 Cash Drawer 1 Status Switch Cash Drawer 2 PIN3 Cash Drawer Status Switch PIN 4 Cash Drawer Solenoid PIN5 NC PIN 6 Cash Drawer Status Switch Javelin Sysytems Cash Drawer Wiring Convention PIN 1 PIN 6 AP pr PIN 1 Chassis Ground PIN2 Cash Drawer Solenoid PIN 3 Cash Drawer Status Switch PIN 4 Cash Drawer Solenoid PIN 5 NC PIN 6 Cash Drawer Status Switch rigure 13 Javelin Viper 29 1 0 Before Calling Troubleshooting amp Maintenance User Manual Chapter 7 TROUBLESHOOTING amp MAINTENANCE 1 1 Problems amp Solution
9. 8h I O Base Serial Port 4 2E8h 1 0 Base Customer Port 238h UO Base Touch Screen 338h I O Base Serial Port 1 IRQ 4 l O Base Serial Port 2 IRQ 3 I O Base Serial Port 3 IRQ 9 2 1 O Base Serial Port 4 IRQ 10 IRQ for Customer Display IRQ 15 Eyi IRQ for Touch Screen IRQ 11 EDS Customer Display Emulation Ultimate F2 F3 Color Customer Display Baud Rate 9600 Figure 7 1 Peripheral BIOS Defaults NOTE Table 4 When using Custom make sure there are no IRQ or I O Base conflict s Check with your vendor or installer for the optimal Peripheral Configuration EPP Version Default is automatically changed when parallel port mode N A 1 7 1 9 is changed 7 Parallel Port DMA Channel Default is automatically changed when parallel port mode 0 1 3 is changed Peripheral Configuration Standard Custom I O Base Serial Port 1 IRQ 4 None I O Base Serial Port 2 IRQ 3 IRQ 3 IRQ 4 I O Base Touch Screen 338h LCD Backlight Brightness 20 100 Table 4 Javelin Viper 18 BIOS System User Manual 2 BIOS Backlight Default Settings Backlight Time out Function LCD Backlight Time out Ts 1 2 5 15 30 min 1hr 1 5hrs 2 hrs Backlight will DIM within specified time MEER 1 2 5 15 30 min 1hr 1 5 hrs 2 hrs Backlight will turn OFF within specified time Table 5 WARNING Do not plug any peripherals into the power serial ports while the unit is ON a Serial Port 3 and 4 Powered allows for supplying t
10. A A 8 PaO EE 8 vci ET T 8 zu 8 De SION E 8 aT To TR 8 Mic cH EEUU 9 educi m eaiemealiocenes 9 Chapter 4 SOFTWARE eines 10 B E 10 Supported Operating Systems sssssssssssssseseeeeeeen nennen nnne inaite aided inini nns suni arisen annes a nnns 10 CHARS OS OR a 11 BIOS Access D S 11 Access the BIOS Setup Program WEE 11 Reload Default SetingS MR nca nn meer dite de eo 11 POS zd MT EE EO ETE 11 BIOS Setup Utility MmM 12 standard CMOS SEUD PEE 13 cont Javelin Viper iv TOC User Manual Chapter 5 BIOS SYSTEM cont Advanced CMOS D PEM 14 Advanced CHIPSET SelUD x95 52725561 Cot act eint n e aan utc x enel us eto napi an nans Custup ade uu dx ucadE uam asul tas 15 Power Management Setup iii nn nir nns s ner ness sa nnns snna rris snae n rss ns 16 PASS Ent SENS CI oM ET cm 17 Se SR m mmm 18 BIOS Setup Selecions 7 TT 20 happier o OPTIONS S UPGRADE geet 22 Pete DISC MALO qr 22 Wel E 22 TOUS GISO M 22 MEM
11. AVE IAI EW EE Ee UN Viper User Manual User Manual User Manual PN 68980042 Rev A 16 April 2000 Text and art copyright 2000 by Javelin Systems Inc All rights reserved Javelin Viper is a trademark of Javelin Systems Inc Microsoft MS DOS Windows for Workgroups Windows 95 Windows NT are trademarks of Microsoft Corporation All other product names mentioned in this manual may be trade names service marks trademarks or registered trademarks of their respective companies LIMIT OF LIABILITY The information provided herein has been carefully prepared and is believed to be accurate Javelin Systems Inc assumes no responsibility for any errors technical or typographical that may be contained in this manual In no event will Javelin Systems Inc be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages Because of continued product developments Javelin Systems Inc reserves the right to make improvements in this manual and the products it describes at any time without notice or obligation FCC NOTICE USA This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference from a commercial environment This equipment generates us
12. I O connections at the periph eral s and the Viper Contact manufacturer of peripheral Call Javelin Service Desk Contact your dealer 30 Troubleshooting amp Maintenance User Manual 2 0 Maintenance 2 1 Hecommended Cleaners WARNING Do not pour or spray cleaners directly into any openings such as vents I O connectors or slots of the MSR 1 Forthe touchscreen and body a Fantastic b Formula 409 c Joy d ammonia based glass cleaner e laundry detergents 2 Spray or pour cleaner per manufacturer s instructions directly onto a non abrasive cloth or paper towel and gently wipe the unit 3 Dry with non abrasive cloth or paper towel Javelin Viper User Manual 31 A AC 17 19 Seen 3 input 9 B baseplate removal installation 23 BIOS lee 11 advanced CMOS 14 auto config optimal settings 20 CRISE 15 I O plug amp play 17 navigation 11 peripheral defaults 18 backlight defaults 19 peripheral setup 18 power management 16 reload default settings 11 setup Utility 11 12 standard CMOS 13 user password 20 WinNT ege testes ieirebss 16 bootup numlock 14 bootup sequence 14 Cash Drawer Pinout Specification C 29 customer display interface PCA PEIEE E T 26 D disk drive lee 5 display panel adjustment
13. O cables Javelin is not responsible for any radio and television interference caused by unauthorized modification of this equipment to the substitution or attachment of connecting cable and equipment other than those specified by Javelin The correction of interference caused by such unautho rized modification substitution or attachment will be the responsibility of the user Javelin Viper i User Manual Canadian Department of Communications Compliance Statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interfer ence regulations of the Canadian Department of Communications Operation of the equipment in a resi dential area is likely to cause harmful interference in which the user will be required to correct the interference at his own expense Avis de Conformite aux Normes du Ministere des Communications du Canada Cet quipment ne d passe pas les limites de Classe A d mission de bruits radioelectriques pour les appareils num riques telles que perscrites par le R glement sur le brouillage radioelectrique TABIi par le minist re des Com munications du Canada L exploitation faite en milieu r sidential peut entrainer le brouillage des recep tions radio et t l vision ce qui obligerait le propri taire ou l op rateur prendre les dispositions n cessaires pour eliminer les causes Descheinigung des Herstellers Importeurs Heirmit wird beschein
14. ON E DANSO EE 23 Krise E 23 Remove DIMM module ccccccccceeccceececeecceeeeeececeeceeeeceeeseeeseeeseueesseeeseeeseeeeseeceseueeseneeseneessneetaees 24 Install Memory Module beet 25 eicnigbo T 26 Remove COVE E 26 Install Customer Rn E 27 Magnetic Stripe Reader MSR cccccceecceceeeeeeeeseeeeeeeeeeeeeeeseeeeeeeseeeeeeeseeeeeessseeeeeseaaeeesseeaeeeeseeeeessageeeeenas 28 EE Palla Eee eee ne ee EM eer ene eee eee 28 DB RS ne en D de nel en ee es eo le ere 28 Cash Drawer Pinout Specifications 29 Chapter 7 TROUBLESHOOTING amp MAINTENANCE eeeeeeereene 30 siepe c 30 Problems amp Solutions 30 EIERE eR Et oo o oom 31 Recommended Cleaners ccccseececceececceeececeueeeceuseeceuueeceeeeeceueeessadecesaueessaueeessuseessaueeesegeeessaeeessaeeeeas 31 Javelin Viper V Introduction User Manual Chapter 1 INTRODUCTION NOTE Please fill out and mail the registration card to activate your warranty 1 0 INSPECTION 1 1 1 2 1 3 Javelin Viper Carton Contents standard 1 OOO D LI Make sure each item listed below was included in the shipping carton and that no items are damaged For missing and damaged items please call us 1 949 440 8302 1 Javelin Viper 1 Power Cable standard US type special order for non US type 1 Serial Printer Cable RJ 45
15. TY VERSION 1 11 1996 American Megatrends Inc All Rights Reserved dvanced CMOS Setup Advanced Chipset Setup Selections Power Management Setup 1 thru 6 B PC I Plug and Play Setup Peripheral Setup Change User Password Auto Configuration with Optimal Settings Save Settings and Exit Exit Without Saving Standard CMOS setup for changing time date hard disk type etc Figure 1 1 Areas of the BIOS utility screen A Title Bar displays manufacturer information B Menu options that may be selected C Navigation Bar provides brief summary of selected option Javelin Viper 12 2 2 Javelin Viper BIOS System User Manual Standard CMOS Setup AMBIOS SETUP STANDARD CMOS SETUP 1996 American Megatrends Inc All Rights Reserved Date mm dd yyyy Thu NM 29 2000 Base Memory 640 KB Time hh mm ss 15 20 21 Extd Memory 31 MB Floppy Drive A 1 44 MB 3 Floppy Drive B Not Installed LBA Bik PIO 32Bit Type Size Cyn Head WPcom Sec Mode Mode Mode Mode Pri Master Auto On On Auto Off Pri Slave Auto On On Auto Off Sec Master Not Installed Sec Slave Not Installed Boot Sector Virus Protection Disabled Month Jan ESC Exit Set Day 01 31 PgUP PgDn Modify Year 1901 2099 F2 F3 Color Figure 2 1 Date Time set the date and time Many programs require the correct date and time to perform properly 2 Floppy Drive s displays type of floppy drive s installed not installed to the com
16. ace 2 Ethernet 10 100BaseT integrated PCI controller autodetect 3 Dual Cash Drawer supports up to 2 drawers using Y cable 4 Serial Ports 16550 Universal Asynchronous Receiver Transmitter UART fully con figured industry standard RS 232 high speed serial ports a Four external RJ 45 serial ports connectors Powered serial ports 3 amp 4 can provide 5 Volts to external devices Power is enabled or disabled on a per channel basis refer to Chapter 5 BIOS System The 5V is channeled through pin 6 DSR line of the Serial Ports f the customer display is configured on either of these ports the 5 V power will be automatically enabled Do not exceed 300mA per channel b Two internal customer display amp touchscreen 5 Serial Port PIN Call Out RJ45 SIGNAL FUNCTION DB9 DB25 SERIAL MOUSE MODEM PRINTER PN 10000330 PN 10000432 PN 10001941 DCD DaaCamerDeed 1 8 xD RewwedDaa 2 3 2 TxD Transmit Data 3 2 3 DTR Data TorminalReagy 4 20 Ve ns Se Sew Gowd 8 7 7 DSR DatasetReady 6 8 29 ATS crs GlearfoSend 8 5 Table 1 1 Two powered USB ports 2 Enhanced parallel bi directional ECP EPP 3 Optional floppy drive available See our web site http www jvln com Javelin Viper 6 Features User Manual 1 6 Internal Components motherboard Audio Connector Display Connector TNS On
17. assword option 2 Auto Configuration with Optimal Settings reloads the default settings a Select Auto Configuration with Optimal Settings from the main menu press Enter b When prompted press Y and then Enter 3 Save Settings and Exit saves changes made to the BIOS setup and exits the BIOS setup program 4 Exit Without Saving exits the BIOS setup without saving changes Javelin Viper 20 BIOS System User Manual BIOS SYSTEM NOTES Please use the following table to record default changes Table 6 Javelin Viper 21 Options amp Upgrades User Manual Chapter 6 OPTIONS amp UPGHADES NOTE Javelin Systems Inc offers an extensive variety of options and upgrades for all of its prod ucts We are confident that available configurations will meet the needs of any point of sale environment See these items at http www jvin com All upgrades and maintenance servicing should be done by a qualified computer techni cian WARNING Risk of electric shock Make sure the system and all peripheral devices are turned OFF Disconnect the AC cable from the electrical outlet 1 0 ElectroStatic Discharge WARNING Electrostatic Discharge ESD occurs when insulator surfaces make contact or come in close proximity with each other If one insulator has a higher electron count than the other an exchange of electrons electrostatic discharge may take place Studies have shown humans can build a charge up to 3 000 volt
18. eplate Figure 3 4 Pull the baseplate a short distance from the upper housing Figure 4 5 Look between the upper housing and the motherboard Locate and disconnect the display and audio connectors from the motherboard refer to chapter 3 section 1 1 8 figure 1 Check for other cables routed through the tilt stand to the motherboard Note the locations of cables for reassembly 6 Remove baseplate from unit 2 2 Remove DIMM module 1 Open both latches A of the DIMM socket 2 Pull the memory module out from the DIMM socket B oP Figure 5 Javelin Viper 24 Options amp Upgrades User Manual 2 3 Install Memory Module 1 The memory module can only be installed one way Match the notches on the module to the closed spaces of the socket Notches Closed Spaces Figure 6 2 Place the corners of the memory module into the slots located on the latches as illus trated in figure 7 A 3 Push the memory module into the socket The latches should close as the module slides into the socket If not press in on the latches while pushing the module into the socket Do not force Figure 7 1 Follow the reverse order of this section to reassemble unit NOTE Remember to reconnect any cables that were disconnected during disassembly Javelin Viper 25 Options amp Upgrades User Manual 3 0 Customer Display 3 1 Remove Cover Panel WARNING Risk of electric shock Make sure the
19. es and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which the user will be required to correct the interference at his own expense There is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the problem by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that on which the receiver is con nected Consult the dealer or an experienced radio TV technician for help e Any changes or modifications not expressly approved by the manufacturer could void the war ranty e Shielded I O cables must be used when operating this equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions This device must not cause harmful interference his device must accept interference which may cause undesired operation To ensure this product does not contribute to interference it is necessary to use shielded and prop erly grounded I
20. he corresponding serial port 3 or 4 with 5 Volts for external powered device s usage b LCD Backlight Brightness sets the brightness of the LCD Brightness can be changed in increments of 20 ranging from 2096 10096 c Backlight Time out Function determines whether the backlight will dim or turn off the LCD when not used for a specified period of time Range is 1 minute to 2 hours See LCD Backlight Time out below Refer to table 5 d LCD Backlight Time out when enabled sets the display to dim or turn off for a specified period of time during periods of inactivity Option settings range from 1 minute to 2 hours These settings dictate the time it will take before the display goes into the time out mode Upon re activating the touchscreen the first touch of the screen is not detected touch the screen twice to activate Always On disables this function Refer to table 5 Javelin Viper 19 BIOS System User Manual 2 8 BIOS Setup Selections 7 thru 11 AMBIOS HIFLEX SETUP UTILITY VERSION 1 11 1996 American Megatrends Inc All Rights Reserved c we 41 Advanced CMOS Setup Advanced Chipset Setup Power Management Setup PC I Plug and Play Setup Peripheral Setup Change User Password Auto Configuration with Optimal Settings selections Save Settings and Exit 7 thru 11 Exit Without Saving Standard CMOS setup for changing time date hard disk type etc Figure 8 1 Change User Password invokes p
21. igt das unt Nex display LC in Ubere instimmung it den Bestimmungen der Vfg 1046 1984 funkenst rt ist Der Deutschen Bundespost wurde das inverkenrbringen dieses Ger tes angezeigt und die Berchtigung zur Uberpr fung der serie auf Einhal tung der Bestimmungen eingeaunt Me RAE STEE Jo o AEM TROP RR A Ti did RAAT ALE RM ae jk 3 RAIS EBEA Javelin Systems Inc 17891 Cartwright Rd Irvine CA 92614 6216 U S A Web Site http jvin com Javelin Viper ii Preface User Manual Preface Congratulations for purchasing the Javelin Viper Javelin is confident your Viper will prove to be a highly valued asset to your establishment over the years to come This guide contains detailed information about the Javelin Viper It has been prepared to help the qualified service technician or similar level set up use and maintain the system A brief description of each chapter is outlined below Chapter 1 Introduction reviews items included with the Viper standard version warranty proof of software license and views major features of the system Chapter 2 Setup helpful information on selecting the ideal working environment for the system getting hooked up AC amp I O connections and adjusting the display panel Chapter 3 Features detailed specifications of the system including system capabilities reliability PIN Call outs I O ports etc Chapter 4 Software lists compatible operating systems and poi
22. mind when choosing the best work area to set up your system a Allow sufficient space for routing AC and I O cables b Place the system on a hard flat surface C Area beneath and immediately around the unit should always provide unob structed air flow d Avoid placing system in direct sunlight and under heat lamps e Avoid placing system in moist and or wet areas 2 0 AC amp I O Ports NOTE Toaccess the I O cable connection compartment carefully turn the system over and place the display panel on a hard flat non abrasive surface 2 1 AC Cable 1 Use the I O identification label to locate the AC port I O Identification Label Se DEE CECR OOCL weng um am D A Figure 1 a Connect AC cable to AC port and electrical outlet refer to figure 2 To Power To Electrical Port Outlet Figure 2 Javelin Viper 3 Setup User Manual 2 2 Peripheral Cables 1 Connect all other I O cables to their respective ports a Refer to manufacturer s instructions for connecting I O cables to respective peripherals b Refer to the I O identification label for connecting I O cables to the Viper 3 0 Panel Display 3 1 Adjustment 1 Turn the adjustment knob counter clockwise to loosen 2 Adjust the display panel to desired position 3 Turn the adjustment knob clockwise to tighten Flat Panel Display Figure 3 3 2 Power Up 1 Press the ON OFF button The system should boot into
23. nts to our web site address for selecting and downloading ELO Touchscreen drivers amp display drivers Chapter 5 BIOS describes fields in each BIOS screen and reviews their default settings Chapter 6 Options amp Upgrades step by step instructions for installing the Customer Display Magnetic Stripe Reader MSR memory expansion DIMM module and Cash Drawer Pin callouts Chapter 7 Troubleshooting amp Maintenance covers solutions for common setup errors and system maintenance Javelin Viper User Manual iii TOC User Manual Table of Contents Chapter 1 INTRODUCTION c cccccccccecesesessececescececececeneeseseceeeecevevecererervevavererseveveneneneneens 1 M DECIO por E to lt H 1 Canon Contems Standard ae see vedo a D on eine 1 AA OC ME 1 PROOF Of Sotware LICENSES 2 c m 1 Sn OL VIDET eege 2 SAS RE 2 Ball al a 3 ee 3 xiecibo Me M 3 er O POS aa ae aa S E E E 3 CO seses E E E EA 3 RSA AL OISE 4 PANO ONS DEN a EE a en eo de ho oo 4 AUSE I eee ee te een dant ae ea ee ae ee et ae Oro 4 Bel le EE 4 CHAINES H 5 SV SII D CORS a senntnneg satatoeceeneaceseseataee 5 PROCS SSO uM 5 KT ue Lei EE 5 OE M MR REI 5 BEI 0 EVE HE 5 Heo d RR T 6 Internal Components motherboard ns 7 OVAC aO ug 8 OO Ri PR E EE E E E E E AA O E E
24. s 1 Please review this table for common errors before calling your dealer Unit will not power up Customer display does not function Customer display still does not work properly Magnetic Stripe Reader MSR does not work MSR does not read magnetic strip MSR still does not work prop erly Viper does not communicate with peripheral s Viper still does not communicate with peripheral s Javelin Viper User Manual System is switched OFF AC cable disconnected or loose Improperly installed Poor contact with customer display interface Improperly installed Head s may be dirty Peripheral s are switched OFF Peripheral AC and or I O cable s is disconnected or loose Figure 1 Turn unit ON Check AC cable connections at elec trical outlet and at the system AC port Make sure connections are not loose Hemove assembly from upper hous ing and reinstall Make sure the assembly is fully seated into the hous ing Make sure no debris has fallen into opening and is preventing contact DO NOT touch the pads on the printed circuit board Contact your dealer Remove MSR and reinstall Make sure the MSR fully seats into the dis play panel Clean head check with vendor for head cleaner Contact your dealer Turn Peripheral s ON Check peripheral AC connections at the electrical outlet and at the periph eral s AC port Make sure connections are not loose Check
25. s by walking across carpet more than enough volts to seriously damage or destroy integrated components IC s of electronic devices 1 1 Precautions 1 To avoid costly damage to your system a Wear only ESD approved wrist straps or heel straps Wrist straps must be properly grounded and footwear must make contact with a grounded flooring If ESD protective wear is not available maintain physical contact with the metal frame of the unit during any procedure that poses an ESD hazard b Replacing components do not remove components from protective packaging until you are ready to be installed c The lower the relative humidity lt 60 RH the higher the potential of ESD 1 2 Tools Needed 1 All maintenance and upgrade procedures outlined in this section require the following tools a ESD protective wear b Phillips screwdriver Javelin Viper 22 Options amp Upgrades User Manual 2 0 Memory Expansion 2 1 Hemove Baseplate 1 Make sure the ON OFF button is set to OFF 2 Disconnect the AC cable from electrical outlet 3 Remove the hard drive from the unit Press down on the release tab and pull hard drive drawer out of unit Release Figure 1 1 Turn the unit over and place the display panel face down on a hard flat non abrasive surface 2 Disconnect all cables from AC and I O ports Figure 2 Javelin Viper 23 Options amp Upgrades User Manual 3 Remove the four 4 screws from the bas
26. should not be changed Standby Time Out RTC Alarm Resume from Soft Off Table 2 b ATX Power Switch amp Power Button Function Enabled c RTC Alarm Resume from Soft Off when Enabled the following may be modi fied RTC Alarm Date RTC Alarm Hour RTC Alarm Minute RTO Alarm Second vodem useina SS Table 3 Javelin Viper 16 2 6 Javelin Viper Fu PL bw VE M PCI Slot1 IRQ Priority O Plug and Play Setup BIOS System User Manual AMBIOS SETUP PCI PLUG AND PLAY SETUP 1996 American Megatrends Inc All Rights Reserved PCI SIot2IRQ Priority PCI Slot3 IRQ Priority PCI Slot4 IRQ Priority IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 IRQ14 IRQ15 Enablec Auto Auto Auto Auto ISA EISA ISA EISA PCI PnP ISA EISA ISA EISA ISA EISA ISA EISA PCI PnP PCI PnP ISA EISA Figure 6 1 Parameters defined Available Options Disabled Enabled ESC Exit M4 Gel PgUp PgDn Modify F2 F3 Color All parameters for PCI Plug and Play are factory preset 17 BIOS System User Manual 2 7 Peripheral Setup AMBIOS SETUP PERIPHERAL SETUP 1996 American Megatrends Inc All Rights Reserved OnBoard Parallel Port Auto Available Options Parallel Port Mode Normal Disabled EPP Version N A Enabled Parallel Port IRQ Auto Parallel Port DMA Channel N A Peripheral Configuration Standard UO Base Serial Port 1 3F8h l O Base Serial Port 2 2F8h UO Base Serial Port 3 3E
27. system and all peripheral devices are switched to OFF Disconnect the AC power cable from the electrical outlet 1 Make sure the ON OFF button is set to OFF 2 Disconnect the AC cable from electrical outlet 3 Turn the unit over and place the display panel face down on a hard flat non abrasive surface 4 Remove the two 2 screws and the cover panel ween Panel Screws 2 Figure 8 NOTE Do not touch pads on the customer display interface PCA Contamination can lead to corrosion and component failure Pads EM IL Customer Display Interface Figure 9 Javelin Viper 26 Options amp Upgrades User Manual 3 2 Install Customer Display 1 Place customer display assembly on upper housing Replace and tighten the two 2 Screws Customer Display FL xs T ft Hs 5 N LE Zz m Screws 2 Figure 10 Javelin Viper 27 Options amp Upgrades User Manual 4 0 Magnetic Stripe Reader MSR 4 1 Remove Cover Panel 1 Remove screw A 2 Remove the two 2 screws from the back of the display panel B 3 Slide cover panel out from display panel C Display Pane Cover Panel Figure 11 4 2 Install MSR 1 Slide MSR into the display panel A 1 Replace and tighten screw B 2 Set the card guides in place C and tighten screws D Display Panel Cover Panel Card Guides Figure 12 Javelin Viper 28 Options amp Upgrades User Manual
28. the application per your order a Ifthe system does not power up depress the power button check the AC cable connections and press the ON OFF button again b Ifthe system still doesn t power up refer to Chapter 7 Troubleshooting Javelin Viper 4 Features User Manual Chapter 3 FEATURES 1 0 System Specifications 1 1 1 2 1 3 1 4 Javelin Viper Processor 1 338 MHz AMD K6 2 CPU standard 2 L2 Cache 512K Synchronous Pipeline Memory 32MB to 256MB Synchronous DRAM DIMM Storage 1 1 IDE removable 2 5 inch hard disk drive local bus 2 Support for one external 1 44 MB floppy disk drive Display Panel 1 Super twist 12 1 TFT Active or HPA Display spill proof water resistant 2 Integrated 5 wire touchscreen controller with support for ELO TouchSystems touch screen Integrated resistive membrane touchscreen mouse type emulation 3 Full screen video playback for video files e g AVI MPEG Quicktime 4 Automatic backlight dimming Refer to Chapter 5 BIOS System 5 60to 20 degree tilt angle display 6 Video a 800x600 resolution b Integrated PCI Video Controller Features User Manual 1 5 I O Ports NOTE With the exception of the keyboard port all other I O ports are located on the bottom side of the unit refer to chapter 1 figure 1 To access carefully turn unit over and place the display panel on a hard flat non abrasive surface 1 Keyboard Port PS 2 type interf
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