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1. Connect to Television Connect to Television 110 220v 50 60Hz AC AV Cable a HDMI Cable BE Power Cable Ethernet Cable Connect to I Router Switch IU Power Port GI HZ J HDMI Port Ethernet Port Wireless Network Wi Fi SD Card Slot USB Socket ed RESET SDMMC USB Host xRequired to purchase separately 07 Setting up SunTV2 SunTV2 Remote Power on off Mute Voice Voice Zb up OK Left Right Jp Down Return Menu Home 09 Configure Safety Instruction 11 Boot Screen 14 Safety Instruction e Please be sure the power network and voltage meet the requirement of input voltage equipment 110 220v 50 60Hz Please pay attention to the power socket and power load voltage Overloaded power outlet or damaged power cord and plug may cause electric shock or fire Regularly check the related connection if there is any breakage please replace immediately Please always keep the appropriate heat dissipation space to avoid overheating of the product and related problems e Keep it at a place where children can t reach Do not place any heavy objects on it e Do not use this product near water e Be sure to use the original power plug within the SunTV2 package if you need to use other types of adapter please consult customer service personnel in advance e Please choose the r
2. Sun Glo bal Media USA Ltd E Welcome to SunTV2 Before using the product be sure to read this User Guide first SunTV2 s system is upgraded on a regular basis The illustrations in this guide may differ from the actual product Please refer to the actual product Contents 1 What s in the Box 06 Connect SunTV2 at a Glance 07 Setting up SunTV2 08 SunTV2 Remote 09 2 Safety Instruction 11 Configure i Video Output Settings 13 Boot Screen 14 3 Settings Watch Settings 16 Network Settings 17 Resolution 19 Scaling 20 Suspend Mode 21 Image Quality 22 Internet Speed Test 23 International Settings 24 About 25 Live Broadcast 27 TV Guide 30 Favorite 32 Playback 34 Search 35 5 WeChat 6 Services Follow SunTV WeChat 37 Services amp Warranty 39 Troubleshooting 40 Restoring SunTV2 41 Disclaimer 42 SunTV2 at a Glance 07 Setting up SunTV2 08 SunTV2 Remote 09 What s in the Box The following accessories are included within the SunTV2 package SunTV2 set up box remote control power plug HDMI cable power cord and a set of user manual C o M EA SunTV2 Remote Control Power Adapter mE eis Ln HDMI Calbe Power Cable 06 SunTV2 at a Glance
3. Open WeChat to scan QR Code and follow SunTV s WeChat Connect your mobile devices to SunTV2 and SunTV s WeChat Once the above operation is completed you can use mobile devices to control your SunTV2 37 bed 8 Services amp Warranty Thank you for choosing SunTV To protect your rights and reduce your worries we made the following commitments e Policies SunTV is proud to offer you a 30 day Refund Policy at no risk SunTV also warrants its products to be free from defects in the workmanship or material under normal use and service for a period of one year from the date of purchase at any of SunTV s authorized distributors Consumers who purchase SunTV through SunTV s Amazon Store can directly follow Amazon s returns and refund policy For details please check out Amazon s Returns and Refund policy e SunTV s one year warranty does not cover any damages to the products due to the followings Products purchased after one year Any damages and or malfunction caused due to not following the instructions in our Manual Any damages and or malfunction due to accidents and negligence caused by SunTV s unauthorized serviceman Product serial number dose not match with the product model number Any damages caused by natural wear of parts or tear of parts cased by human forces Other damages not related to SunTV s product design technology manufacturing quality and etc 39 Troubleshooting Issues Signa
4. 21 e SunTV2 provides Hi Definition and Standard Definition image 22 FY 249KB s e Find Network Speed Tester from Settings Use it to test your broadband speed e Standard Definition minimum speed requirement 200KBps High Definition minimum speed requirement 400KBps 23 e 3 languages simplified traditional Chinese and English are pre installed in SunTV2 Use the Left and Right keys to select your desired languages from the list 24 DIS PR Sif SunTV2 E 0 3 21 RAI 98029510 ENE 007305043eb9 ZCEXMACHB AE 00 73 05 04 3e b9 IPHBHE 172 10 10 22 e Find detailed information about your SunTV2 from About 25 Play s 34 Search 35 RAGA E e Turn to Live Broadcast use the arrow keys on the remote control to select the channels Press OK to play 27 Live Broadcast e When watching live programs press the Up and Down keys to explore the complete channel list on the right side of your screen Press OK to play Press Return to remove the channel list 28 Live Broadcast e When watching live programs long press the Left and Right keys to control the watching speed with the timeline function Press Return to hide the timeline 29 TERI HE LZ e SunTV2 categorized your favorite programs into 7 groups TV series Entertainment News Sports Financials news Technology and Cartoon Use the arrow keys
5. to select the group for example TV Series and then press OK to pull out the program lists 30 TV Guide HE gt eie mad e Use the arrow keys on the remote control to select the program Press OK to see more detail about the program Continue using the arrow keys to select episode Press Ok to play 31 e You can make your own favorite channel list Use the arrow keys to select your favorite channel Press Menu and then click OK to complete the collection 32 e You can easily find your collected channels by clicking the Favorites tab on the top Use the arrow keys to select the channel and then press Menu to change icon positions or remove from your favorite channel list 33 Playback e When watching live programs press Menu to open up the program guide on the left side of your screen Use the Left and Right keys to select the date Use the Up and Down keys to select the show Press OK to start watching 34 Search fcwr ORG abcdefghij d kIimnopqrse SMT EM lub d OO ZZ E OR e Turn to the Program Guide page Press Menu to start the program channel search e SunTV2 adopts the Pinyin alphabet search function Simply input the first letter of the program s name in Pinyin and then press OK to start watching 35 Follow SunTV WeChat 37 e Turn to the WeChat page to pull out SunTV WeChat QR code
6. K button to confirm 16 Network Settings tvmmobile wifitP2 0080 After the boot screen disappears SunTV2 will automatically search wireless network around Use the arrow keys on SunTV2 remote to select your home wireless network Move the cursor to your network name then press the OK button to complete your setup 17 Network Settings e A keyboard will appear on your screen after selecting the name of your home wireless network Please use the arrow keys on the SunTV2 remote and type in your home wireless network password Press to delete Press OK on the keyboard to complete passwords are case sensitive be sure to use correct upper and lower case 18 Resolution 1 b 7 gapzigm 720p 50hz 720p 60hz 1080p 50hz e SunTV2 default resolution is 720p as well as 576p 1080i and 1080p for your choice e Use the arrow keys on your SunTV2 remote to select the appropriate resolution then press the Back button to complete your setup 19 e Use the Up key and the Down key on the remote control to adjust the image scale then click the Back bottom to complete the setting 20 Ds c lt e Use the arrow keys on the remote to choose suspend mode for your SunTV2 then click the Back bottom to complete the setting SunTV2 offers you 7 suspend modes off 15 minutes 30 minutes 45 minutes 60 minutes 90 minutes and 120 minutes
7. ight type of battery when using the remote control 3V Lithium CR2032 e Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the appliance is subsequently used 11 Turn on SunTV2 Before turning on SunTV2 please confirm e The set of equipment and the power adapter are connected correctly Power supply is working Network connection is correct and the network works Audio video and the power cord are in the correct connection Steps of Turning on SunTV2 e Turn on your TV e Use SunTV2 remote to turn on the set top box e Press SOURCE or INPUT on the TV remote to select the correct video output 12 e Once the installation is completed select the HDMI connection signal for example HDMI1 or HDMI2 e After turning on the SunTV2 use TV remote to select the correct video output signal For example press SOURCE or INPUT and select HDMI1 13 e Once the above operation is completed turn on your SunTV2 and confirm the correct video output The SunTV2 s initial boot screen will appear on your screen see picture above 14 Scaling 20 Suspend Mode 21 Image Quality 22 Speed Tester 23 International Settings 24 About 25 e Select Settings as the picture shown above e Use the arrow keys on the remote control to select specific operation and then press O
8. l light is off Possible cause AC adapter not connected Solution Confirm if adapter is connected correctly Adapter is damaged Replace a new AC adapter Power supply has no power Make sure that power supply is working Cannot connect Ethernet cable is connected incorrectly Reconnect ethernet cable or replace a new ethernet cable to Internet Network service error Contact your network serivce provider SunTV2 is on standby Press Power on off on SunTV2remote Video calbe connected incorrectly Reconnect the video cable No picture B Press INPUT SOURCE on your TV Select incorrect power input E remote to select correct video output SunTV2 is on standby Press Power on off on SunTV2 remote Audio cableis connected incorrectly Reconnect audio cable No sound SunTV2 or TV is in mute Increase the volume of your SunTV2 or TV or press mute on SunTV2 to un mute Remote control does not work No battery in SunTV2 remote or put battery incorrectly Put battery into remote correctly Low battery Replace a new battery No signal on remote control Hold SunTV2 remote close to SunTV2 or remove items between SunTV2 and remote Sound and image don t en sync Certain programs with multi channel sound Press audio key on TV remote to select correct audio output Other Restart or contact SunTV customer service 40 Restori
9. ng SunTV2 Restoring SunTV2 to factory settings Unplug the power cord from your SunTV2 e Reset button can be found on the right side of the body of SunTV2 ong press the Reset button While pressing the Reset button plug the power cord back into your SunTV2 and then wait till the blue status indicator lights up Once the indicator light turns off release the Reset button Please check your screen to see the process status Once the above operation is completed your SunTV2 shall automatically restart 41 Disclaimer The information provided in this User Guide is protected by copyright owned by Sun Global Media USA Ltd Reproduction by permission only The image quality depends on the network architecture of your service providers and your Internet setup t s recommended to have at least 2M downloading speed for our service Please refer to User Guide for operation instruction For detailed information please visit http www suntv tv Please do not hesitated to contact our customer service at 1 855 786 8899 if you still have questions or concerns of our products and services 42 www suntv tv 1 855 786 8899 Copyrighte2014 Sun Global Media USA Ltd All Rights Reserved A

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