Station Setup Guide to Access OMIE Information Systems
Contents
1. Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 25 de 44 4 7 Installation of components 4 7 1 First system access On accessing the system for the first time the necessary components or applets are installed in the local hard drive For correct installation on this first occasion you will need to be the computer s local administrator or if using Windows 7 disable UAC see chapter 2 2 The steps for installing the components are outlined below e Access without an installed Java Virtual Machine Go to the website for instance www mercado omie es At this page the JVM activates verification and downloading of the system s Applets However if no version of JVM has been installed a window will display asking whether you wish to install the latest supported version the shots show version 1 7 0_15 Do you want to allow the following program to make changes to this computer Program name Java SE Runtime Environment 7 Update 15 Verified publisher Oracle America Inc File origin Downloaded from the Internet A Hide details Help me decide From Internet Explorer 8 the installation process starts from a message that displays on the upper part of the browser indicating whether that it is necessary to install a new ActiveX control in Explorer 8 which is the JVM itself or that there is certain blocked content in Explorer 9 We BP BJ OMEL MARIO DEL BARRIO 10880MB_OMEL OMEL A El2. Cancel Apply Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 13 de 44 On tab General from this control panel the following message will be l Java ERE Panel About view version information about Jawa Control Panel Network Settings Network settings are used when making Internet connections By default Jawa will use the network settings in your web browser Only advanced users should modify these settings Network Settings Temporary Internet Files Files you use in Java applications are stored in a special Folder for quick execution later Only advanced users should delete Files or modify these settings Settings Settings view MJE Java in the browser is enabled See tp Security tab OK Cancel Apply Ox J If the version is not valid update by removing the installed version and access OMIE s website From there and as described in Chapter 3 the correct JVM will automatically be installed without the need to previously download any version of the said virtual machine in order to carry out this installation the user connected to the operating system is required to have the necessary Administrator privileges The current version must be removed from the Add or remove programs option in the Windows Control Panel by selecting entry J2SE Runtime Environment with the corresponding version and by clicking on Remove Chapter 3 describes the way to install th
3. station Setup Guide to Access OMIE Information Systems Alfonso XI 6 28014 Madrid F 34 91 524 03 96 www omie es Ref GuiaConfAccesoSistemasOMIE_Eng docx Version 2 7 Date 2015 09 28 INDEX 5 10 5 11 5 12 5 13 5 14 Version 2 7 INTRODUCTION PRE REQUISITES MAIN COMPONENTS AND VERSIONS Microsoft Internet Explorer browser Screen setup CLIENT STATION AUTOMATIC INSTALLER CLIENT STATION MANUAL SETUP USER ACCOUNT CONTROL MICROSOFT INTERNET EXPLORER JAVA VIRTUAL MACHINE Special security configurations for 1 7 update 25 up to 1 7 update 45 versions CARD READER INSTALLATION ONLY FOR SMARTCARD CERTIFICATES USER CERTIFICATE REGISTRATION Smartcard certificates Software certificates SIGNING ENTITY CERTIFICATE OMIE ROOT CA CERTIFICATE INSTALLATION OF COMPONENTS First system access Components update SIGNATURE APPLET SETUP FREQUENT PROBLEMS ERROR MESSAGES APPEAR DURING INSTALLATION OF APPLETS THE CARD PIN REQUEST TAKES A LONG TIME OR THE BROWSER STALLS SECURITY ALERT APPEARS ON LOGGING ONTO THE SYSTEM THE SERVER DOES NOT ALLOW ACCESS TO THE SYSTEM USE OF NAMESPACES IN XML DOCUMENTS ONLY FOR ELECTRICITY MARKET WEBSITE BLOCKING POP UP WINDOWS PROBLEMS WHEN DOWNLOADING COMPONENTS FILE DOWNLOAD WARNING PROBLEMS STARTING DOWNLOAD CENTER ONLY FOR THE ELECTRICITY MARKET WEBSITE PROBLEMS LOGGING ONTO THE WEB WITH NO JAVA INSTALLED INCORRECT INSTALLATION OF OMEL ROOT CA CERTIFICATE Two
4. Warning Security The application s digital signature has been verified Do you want to run the application Name compruebaDescarga Publisher OMEL Software From https www2 pruebas omie es G C je Ej The digital signature has been validated by a trusted source More Information Note Downloading of systems Applets is performed from URL www2 mercado omie es www2 pruebas omie es for the testing environment In all cases click OK until all the packages have been installed In the event of a security warning mark the Always trust content from this publisher box so that this warning does not appear in the future At this point the installation has concluded and the user can browse as normal through the Web Once the components has been installed a normal user without administration privileges can normally log into the system Note In the event that JVM version is updated in the PC the download and automatic installation of components process is repeated when the website is entered again Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 29 de 44 4 7 2 Components update When some local components installed in the station are update by OMIE the web browser will repeat the steps described in the first installation automatically showing few windows like the following Request Download px The applet requires a newer version of optional package Do you want to continue Name es omel applet
5. 5 5 Use of Namespaces in XML documents only for Electricity Market website When XML documents which do not include the correct specification of the namespace are sent either through the browser or through Web Services an error message displays In the case of transmission through the browser a window with the following message displays A document parsing error has occurred The XML file does not have the correct namespace http www omel es Schemas For a XML document sent to OMIE to have the correct namespace its header must include the contents as shown in the following example lt MensajeOfertasMD xmIns http www omel es Schemas gt lt IdMensaje v OfertasMD 2004 10 05 gt lt FechaMensaje v 2004 10 04T09 19 43 00 00 gt lt ldRemitente v AGENT gt lt MensajeOfertasMD gt The error produced in the event of using a Web Service interface taking as an example the forwarding of bids to the Daily Market would be the following which indicates that the server would be unable to find the element MensajeOfertasMD associated with the corresponding Namespace within the document sent AxisFault faultCode http xml apache org axis Server userException Peal Coe LIne org xml sax SAXParseException Declaration not found for element MensajeOfertasMD The namespace is used to avoid nomenclature conflicts between XML documents which could have the same labels with different purposes With an aim to avoid possible
6. csrss EXE Csras EXE csrss EXE dwm exe explorer exe GsIShmorvc exe IZ User Mame Administrator Administrator SYSTEM SYSTEM Administrator Administrator SYSTEM SYSTEM SYSTEM Administrator Administrator SYSTEM CPU Memory Private Working Set ob 00 ob 00 0g 00 ob OU ob 0g 10 976 K 464K 11 236 K 1 488 K 1 412 k 776K 1 164K 316K 1 564 K 1 104 K 49 612 K Descrip Dell Se Symanl CCM Ex Symanl 1 Citrix o Consol Client Client Client Deskto Winday Classic iexplore exe 32 java exe 32 jp2launcher exe 32 LogonUI exe lsass exe lsm exe mspaint exe notepad exe OSPPSVC EXE DMM Eeu a a HAG a Administrator Administrator Administrator SYSTEM SYSTEM SYSTEM Administrator Administrator NETWORK SERVICE Adrainicte star Ti 33 876 K 916K 8 256 K 5 128 K 1 592 K 16 824 K 1 176k 2 404 K 1 Ad Y Interne JavalT JavalT winda Local 5 Local 5 Paint Motepe Microsc Cwhearl F MW Show processes from all users Processes f4 GuiaConfAccesoSistemasOMIE_Eng docx CPU Usage 4 Physical Memory 55 End Process Pag 34 de 44 5 3 Security alert appears on logging onto the system As explained in section 2 7 this window opens when the OMEL CA Signing Entity certificate has not been registered in the browser ES Certificate Error Navigation Blocked Windows Internet Expl
7. If the maximum time defined has not passed between the signed transmission the user will not be asked for the PIN again The 0 value indicates that the user will always be asked for the PIN This parameter has a maximum value established in 30 minutes If set at a greater value a default time of 30 minutes will be used e DirEnviosFirmados Destination directory of the signed transmissions A structure of subdirectories with all the signed transmissions made by the user with the Applet will be created in this directory organised by types of transmissions BidsMD ExecutionsCB BidsAuctions Claims Auctions etc In the event that a non existent directory is specified the Applet will automatically create it If the said directory cannot be created the destination directory will be the one by default defined by the Applet which is c omel EnviosFirmados Any change in this file will not take effect until the browser is restarted Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 32 de 44 5 FREQUENT PROBLEMS 5 1 Error messages appear during installation of applets When any of the following situations arise e The user who makes the first installation does not have administrator privileges e The Administrator did not give component update privileges to Advanced Users and an Advanced User enters the system when OMIE has included an update of applet versions e A Normal User logs onto the
8. Programs v gt Search Control Panel Control Panel Home Programs and Features install a pro eT W ws fe es on oro View installe 5 System and Security W Uninstall a program By Turn Windows features on or off View installed update Run programs made for previous versions of Windows How to install a program Network and Internet Default Programs Change default settings for media or devices Make a file type always open in a specific program Programs Set your default programs Hardware and Sound User Accounts Ej Desktop Gadgets AKSEN de Add gadgets to the desktop Get more gadgets online Uninstall a gadget on Restore desktop gadgets installed with Windows Clock Language and Region enn Ot Y DE gt Program Download Monitor 32 bit Run Advertised Programs 32 bit VMware Tools Sticky Notes Administrator Getting Started fa Connect to a Projector Calculator x Snipping Tool om XPS Viewer Xa Microsoft Excel 2010 may Documents Pictures Music Computer Control Panel RA Change settings and customize the functionality of your computer vod Windows Fax and Scan _ Default Programs A Remote Desktop Connectig gt Help and Support All Programs Windows Security Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 12 de 44 In the event that the said option is not available you must install Oracle JVM To do so log onto the SIOM w
9. da E Page Toos 7 This website wants to install the Following add on Javal TM SE Runtime Environment 6 0 Update 10 From Sun Microsystems Inc IF you trust the website and the add on and want to install it click x Install Activex Control What s the Risk More information Bienvenido al Sistema de Subastas CESUR de OMEL After clicking on Install or Display Blocked Content depending on the browser the installation process of the same will start as described below In order to complete this installation process the user connected to the operating system requires Administrator privileges Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 26 de 44 Several installation screens display until the process has been completed La Ll 5 ey Jawa SETUP Welcome i x P Ja va Setup amp Sun amp Installing Java Re Sun This may take a few minutes Java Welcome to Java Status Extracting Installer EEE Java provides safe and secure access to the world of amazing Java content r l Tr eS AAA E From business solutions to helpful utilities and entertainment Java makes Now you can have a full featured office suite that s your internet experience come to life compatible with Microsoft Office for free hs f Powerful integrated set of word processing spreadsheet presentation drawing No personal information is gathered as part of our install process For more and
10. 40 de 44 5 10 Problems logging onto the Web with no Java installed In some cases when logging on to the Web with IE8 and no Java JRE installed the following error message displays explorer exe Application Erros The instruction at 0x77f57d85 referenced memory at Dx Da7ee2a The memory could not be written Y Click on OK to terminate the program Click on CANCEL to debug the program Cancel This error is due to a security mechanism incorporated in Explorer to avoid execution of malicious code Data Execution Prevention When installing JRE just like in other browser extensions this problem can arise if the said extensions are not updated for compatibility with this mechanism If you wish to carry out the installation from the Web you can disable the verification as follows Tools gt Internet Options gt Advanced gt Security Internet Options Settings E Allow active content From CDs to run on My Computert E Allow active content to run in files on My Computer gt Allow software to run or install even if the signature is inv Check For publisher s certificate revocation Check For server certificate revocation Check For signatures on downloaded programs Do not save encrypted pages to disk Empty Temporary Internet Files Folder when browser is cle Enable DOM Storage Enable SmartScreen Filter Use 55L 2 0 a wT WSIS OS S088 Takes effect after you restart Internet E
11. The website was designed for an optimal setup of 1280x1024 pixels and 65536 colours As maximum screen configuration the following are recommended e Resolution 1366x768 and medium font size 125 e Resolution 1600x900 and medium font size 125 Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 4 de 44 3 CLIENT STATION AUTOMATIC INSTALLER Using the installer provided by OMIE the installation process is automatic minimizing manual actions that need to be performed This installer can be downloaded from OMIE Public website www omie es Once you run the installer the following window will be shown only Spanish version available hs Instalador OMIE Version 1 0 a Instalador de componentes OMIE Instalador de componentes necesarios para realizar la conexi n segura con la web de OMIE Presione Siguiente para continuar siguiente gt Note lf the active user on the computer does not have administrative permissions previously the input credentials window of an administrator user appears By clicking Next the selection window will display the features that will be installed sw Instalador OMIE Version 1 0 i b hi Sa Seleccione qu caracteristicas de Instalador de OMIE desea EEE instalar y Marque los componentes que desee instalar y desmarque los componentes que no desee instalar Presione Instalar para comenzar la instalaci n Seleccione los componentes a K instalar Configuracion de las pro
12. Web Site is included Custom level Miscellaneous Include local directory path when uploading files to a server Enable Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 44 de 44
13. executed Please wait a few seconds and ifthe problem persists restart the browser and retry access to SOM following the instructions on configuration guide 3 If the problem persists after repeating the operation after accepting all the downloads and after a reasonable time which will depend on the speed of the connection you can try the following operation e Close the browser e Check the JVM version that is installed and active there may be more than one version installed To do so run the java version command in the command prompt window Start All Programs Accessories Command Prompt and check the version that is displayed for example java version 1 6 0 18 Java TM SE Runtime Environment build 1 6 0 18 b07 Java HotSpot TM Client VM build 16 0 b13 mixed mode sharing e Remove all files with extension JAR from the directory C Program files x86 Java jre vers lib ext where vers is the active version which in the previous example would be 6 except those belonging to the JVM currently the said files are for versions 1 6 0 xx dnsns jar meta index sunjce_provider jar sunmscapi jar sunpkcs11 jar and localedata jar e Repeat access to the Website accepting all downloads If the problem is still not solved it could be due to certain problems detected in the installation and removal of some versions of Java To avoid these problems take the following steps e
14. future conflicts Strict appliance of standards and the specification of the namespace shall be obligatory in SIOM2 Below are two examples of documents with nomenclature conflict Document with stock Exchange information Document with product information ee lt table gt lt ticker gt TLR3 lt ticker gt lt name gt American coffee table lt name gt lt last gt 18 23 lt last gt lt width gt 80 lt width gt lt value gt lt length gt 120 lt length gt lt table gt lt table gt lf these two types of document are aggregated in one document there will be a conflict of elements as both documents contain the element lt table gt The use of Namespaces solves this type of problem by assigning a name space to a group of labels Namespaces are usually defined in the XML document root thus assigning this namespace to all the elements including children Below are the two former XML documents which have been corrected to incorporate their Namespace Document with stock Exchange information Document with product information SDI Sapa mI one lt table xmIns http www muebles es Catalogo gt lt value gt lt name gt American coff le lt name gt lt ticker gt TLR3 lt ticker gt a E e gd coffee table lt name last gt 18 23 lt last lt width gt 80 lt width gt A lt length gt 120 lt length gt lt value gt lt table gt lt table gt Due to the foregoing all XML documents sent to OMIE and received from OMIE shall
15. is encountered Search ups should open e cias Settings Always open pop ups in a new window f Always open Pop Ups in a new tab Tais Open links from other programs in A Change how webpages are displayed in d Settings tabs A new window A 4 new bab in the current window ppearance aE The current bab or window Colors Languages Fonts Accessibility Takes effect after you restart Internet Explorer AAA T Restore defaults o Cancel aa es Restore defauts ene In Internet Explorer 9 disable ActiveX filterin Using Internet Explorer 9 it is required that the ActiveX filtering is disabled Please check that this option is disabled on menu Tools gt ActiveX Filtering Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 9 de 44 e Enable editing through Excel only for access to the Market website If you wish to use the option for editing the content of bids through Excel recommended for stations from which the bids are sent you will need to modify the default setting of the Medium security level At Tools gt Internet options gt Security gt trusted sites Click on Custom level and look for ActiveX controls and plug ins Script ActiveX controls marked safe for scripting Y Prompt Initialize and script ActiveX controls not marked as safe for scripting Y Prompt Although the default option is Disable you will nee
16. the web browser too in Tools Internet options Content Certificates Import Follow the given steps showing in the screen using the default options until this window is shown Certificate Import Wizard Password To maintain security the private key was protected with a password Type the password For the private key Password Enable strong private key protection You will be prompted every time the private key is used by an application if you enable this option Mark this key as exportable This will allow you to back up or transport your keys at a later time Include all extended properties Learn more about protecting private keys Type OMIE s issued private key password and check Enable strong private key protection box Follow with default options until this window is shown Importing a new private exchange key An application i creating a Protected item Cipto Pl Private Kep Security level set to Medium Set Security Level Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 20 de 44 Click on Set security level Choose a Security Level Choose 4 security level appropriate for this item High Request my permission with a password when this item is to be used gt Medium Request my permission when this item is to be used In this window Medium or High level can be selected for setting up system behaviour when using certificate t
17. to apply configuration changes on client JVM in order to access successfully to the Market Web Site e Disable check for certificate revocation From JRE version 7 update 25 the check for revocation of the applet signing certificate is enabled by default This makes the applets not to be loaded successfully and the web application freezes as shown www desarrollo omie es ay OMIE Nombre UDSISOFT2 Archivo Edici n Ver Favoritos Herramientas Ayuda 5 Ej OMIE Nombre U_DSISOF EJ Omel PrimeFaces Web Web Mercado Web subastas y iOpery Jira gt https www localhost es E OMIE Nombre U_DSISOF gt 192 168 232 45 EA E Eg Bienvenido al Mercado Ib rico de Electricidad ENTRAR Ayuda y Documentacion 100 v In order to fix it it is required to disable the check for revocation lists on the java virtual machine as shown on the following picture Java Control Panel io advance Perform certificate revocation checks on l ea O Publisher s certificate only mo Do mot ec Certificate Revocation Lists CRLS Online Certificate Status Protocol CSP i Both CRLs and OCSP Advanced Security Settings min Use certificates and keys in browser keystore Enable blacklist revocation check 4 Enable caching password For authentication 0 Use 55L 2 0 compatible ClientHello Format fig Use SSL 3 0 F Use TLS 1 0 5 Use TLS 1 1 wo Use TLS 1 2 Miscellaneous Fl Place Jawa icon in system tra
18. ClasesAuxiliares 1 0 0 specification From https www 2 pruebas omie es Co After clicking OK new applet will be installed and normal access to system will be completed If any problem happens during update this window will be shown Message from webpage Tt is required to update the SOM Applets installed in this machine However such installation has not been completed successfully This problem could be that the installation has not finished yet or that it is required to follow the steps described on the Station Setup Guide to Access OMEL Information Systems for the update of components on specific situations Please wait a few seconds and ifthe problem persists restart the browser and retry access to SOM following the instructions on the configuration guide for the update of components F gt This problem may be happening because Windows 7 is being used and UAC User Account Control See chapter 2 2 is enabled Please disable UAC for components updating and re enable it when completed Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 30 de 44 4 8 Signature applet setup The Signature applet is the Java component used to send digitally signed information to OMIE Its graphical view when any signed transmission is made is as follows Signature certificates DSIPRB1 This applet shows the certificate to use for digital signing data sending that it s the same certificate u
19. Close the browser e Remove the active Java version and remove the C Program files x86 Java jre vers directory and its entire contents e Reinstall the required Java version or log on to the web so that the latest version supported by SIOM websites is installed Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 39 de 44 5 8 File download warning If you try to download a file for example download the request or response from a signed transactions enquiry the following warning message may display EA To help protect your security Internet Explorer blocked this site from downloading files to your computer Click here for options 2 08 10 2012 18 25 27 Although you indicate that you wish to download the file the browser displays the web s main page To solve this problem you must make the following modification to the browser setup as is indicated in section 2 3 Tools Internet options Security Internet or zone in which the OMIE web is located Custom level Downloads Automatic prompting for file downloads Enable In this way when requesting a file to be downloaded the warning message will not display and only the standard dialog box for opening it or saving it to disk will display 5 9 Problems starting Download Center only for the Electricity Market Website In some cases after starting Download Center the following exception occurs Application Error Unable to lau
20. Generate scripts of ActiveX controls marked as safe for scripting Y Enable Downloads File download Y Enable Miscellaneous Include local directory path when uploading files to a server Y Enable As for advanced setup options the following option must be selected Tools gt Internet options gt Advanced options Y Use SSL 3 0 1 Necessary for downloading applets to the client on first accessing the application 2 Necessary for downloading bids and other data to a file 3 Necessary for submitting bid files and other data to the server Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 11 de 44 4 3 Java Virtual Machine OMIE s website interface makes intensive use of executable components which are downloaded from the web server These components are Java programs also known as Applets which have been previously signed by OMIE so that the browser can check their authenticity to ensure that execution of the same does not lead to any security problem Because of that you must install and activate the browser s Java virtual machine JVM which is the Applet execution environment The required JVM is the one provided by Oracle The browser uses the said virtual machine through an extension or Plug in which is installed together with the JVM To check if this JVM is installed see if the Java option exists in the Windows Control Panel ES Spanish Spain International Sort 29 Help Oo gt Control Panel
21. OK Select Certificate Store Select the certificate store you want bo use 1 Personal C Trusted Root Certification Authorities Enterprise Trust L Intermediate Certification Authorities Trusted Publishers Ll Untrocted Certificated T E Show physical stores cancel Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 24 de 44 On the previous window click on Next and once the next window opens select Finish Completing the Certificate Import Wizard The certificate will be imported after you click Finish You have specified the Following settings l Trusted Root Certifice Content Certificate Then the next window opens where you click on Yes to finish the certificate import You are about to install a certificate frorn a certification authority CA clairning to represent omelCA Windows cannot validate that the certificate is actually from omelCA You should confirm its origin by contacting omelCA The following number will assist you in this process Thurnbprint shal 4CC725DC 6C8BDA6B 57063CF0 SFA4FTTE 738DAB40 Warning If you install this root certificate Windows will autornatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you click Yes you acknowledge this risk Do you want to install this certificate Certificate import Wizard O The import was successful
22. Oracle releasing a new version of JRE which has not yet been certified for use in SIOM you are recommended to disable the automatic update of the JVM This is configured by disabling the next box in the Java Control Panel 5 Java Control Panel gt 5 5 Ger Java Security Advanced Update Motification The Java Update mechanism ensures you have the most updated version of the Jawa platform The options below let you control how Updates are obtained and applied Notify Me Before downloading Advanced Click the Update Now button below to check for updates An icon Will appear in the system tray if an update is available Move the cursor over the icon to see the status of the update Update Now Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 28 de 44 e Installation of system Applets Then the verification and downloading of the systems Applets is enabled During download you cannot enter the system To confirm the download and execution of the applets several screens similar to the following will display Request Download The applet requires a newer version of optional package Do you want to continue Name es omel applet ClasesAuxiliares 1 0 0 specification From https www2 pruebas omie es Installing Optional Package Click OK to close this dialog and continue applet loading after optional package installer exits Mame 4ppletFirma
23. WINDOWS OF THE DOWNLOAD CENTER ARE OPENED ONLY FOR THE ELECTRICITY MARKET WEBSITE A MESSAGE ON UNSUPPORTED BROWSER VERSION IS SHOWN ONLY FOR THE ELECTRICITY MARKET WEBSITE ERROR WHEN SUBMITTING BIDS ON FILE CON N OF RAF A OW 43 44 44 GuiaConfAccesoSistemasOMIE_Eng docx Pag 2 de 44 1 INTRODUCTION This guide describes the requirements for a client station to access OMIE Information Systems and the necessary steps to start using the Web environments of the Electricity Market s Information System hereinafter SIOM SIOM websites require Microsoft Internet Explorer browser and Java Plug in for running Java components in the browser Likewise it is required to access using user certificates provided by OMIE either on smartcard or file software certificate support To configure the client station there are two ways e Using the client station installer to access OMIE Information systems Using this installer provided by Omie the installation process is automatic minimizing manual actions that need to be performed e Client station manual setup This section describes the settings and the actions that must be performed by a user to manually configure the client station There are no sections on the installation of hardware and standard software components such as the operating system browser or the hardware installation of the card reader However the following paragraphs outline the necessary requirements as regards ve
24. as not been installed in the proper certificate store if the browser default options are kept the certificate can be installed in the Intermediate Certification Authorities store instead of the Trusted Root Certification Authorities store In Addition in this situation it is not possible to install it again in the proper store because if you follow the steps described on section 2 7 the button Install certificate does not appear This is due to the fact that such certificate is already installed in a store Certificate General Details Certification Path 69 Certificate Information This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to omelCA Issued by omeltA Yalid from 28 05 2009 to 23 05 2029 Therefore the solution is to uninstall the certificate first In order to do so you should enter from the browser into Tools gt Internet Options gt Content gt Certificates gt Intermediate Certification Authorities Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 42 de 44 From that point you should select the omelCA certificate and click on Remove Certificates Issued To Issued By Cal Microsoft Windows Microsoft Root Authority EA omelCA omelCa Root Agency Rook Agency Ga lsrw3 orn sry 3 om Gal sry3 om sey 3 0m Cal sry3 om sry 3 om Cal sry3 om sey 3 0m Galw verisi
25. d to mark Prompt or Enable in order to be able to launch Excel from the browser This is due to the fact that Windows does not permit the Excel Active X installed by Excel itself to be marked as safe as it has given rise to virus problems in the past You are recommended to check the Prompt option which implies that the browser requests the user confirmation to run the Excel ActiveX For more information about the setup and working of the bid edit option through Excel read the Excel Bid Editing User Manual Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 10 de 44 e Minimum options review For the case in which client security setup has already been customised due to the use of other applications or to corporate security policies indicated below are the minimum options which must be activated for the correct use of the system only the necessary options are described those not listed do not affect the application These values will be activated in the Internet zone unless the OMIE Website has been included in one of the other zones local intranet trusted sites restricted sites in which case they will be activated in the corresponding zone Tools gt Internet options gt Security gt Internet Scripting Active scripting Y Enable Scripting of Java applets Y Enable ActiveX controls and plug ins Download signed ActiveX controls Y Prompt Run ActiveX controls and plug ins Y Enable
26. database applications infor mation on what we do collect see htto java com data Reads edits and saves Microsoft Office files Supports over 70 languages and Solaris Windows Linux and Mac operating systems Uses industrystandard open file format OpenDocument as its default file format z Builtin one lt lick PDF export View License Agreement El Open0ffi Click Install to accept the license agreement and install Java now i Math 0 ICe org Ahange destination folder Install gt You have successfully installed Java Jaya updates will automatically be downloaded to provide you with the latest features and security improvements To change this see http fjava comautoupdate Close Note If you are using an installer other than the one that is run on accessing the SIOM Website the option to install the so called Google bar may display In the event of its installation keep in mind that it could cause interference in the control of opening pop up windows from the SIOM application To check the version of the recently installed JVM you can once again consult the option About in the Java Control Panel Java 7 Standard Edition yor its affiliates All rights reserved For more information about Java technology and to explore great Jawa applications visit http fww java corn ORACLE Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 27 de 44 In addition due to the possibility of
27. e correct JVM from the OMIE website Note In order to avoid installing versions which have not yet been certified for use in SIOM you are recommended to carry out the installation by accessing the website with no virtual machine installed or just downloading the recommended JRE version to access SIOM from the OMIE public website Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 14 de 44 Once the virtual machine is installed accessing the Web an alert can be displayed showing that there is a new Java version available with the label Your Java version is insecure In order not to display this message again check the box Do not ask again until the next update is available and then click Later Java Update Needed Y Your Java version is insecure Update recommended Get the recommended secure version of Java now from java com Block Block Java content from running in this browser session h Laatti Continue and you will be reminded to update again later The Update option is not recommended since new published Java versions must be previously certified for the system This message could be displayed again when a new JVM version is published Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 15 de 44 4 3 1 Special security configurations for 1 7 update 25 up to 1 7 update 45 versions Security updates implemented on latest Java versions especially from version 1 7 update 25 force
28. ebsite and activate the download from there see instructions below If a JVM is already installed to check its version start the Java Control Panel and click on the About button Java Control Panel General About View version information about Jawa Control Panel Network Settings Network settings are used when making Internet connections By default Java Will use the network settings in your web browser Only advanced users should modify these settings lava 7 Standard Edition Network Settings Temporary Internet Files Files you use in Java applications are stored in 4 special Folder for quick execution later Only advanced users should delete Files or modify these settings mates All rights reserved For more information about Jaya technology and to explore great Java applications visit http www java co Settings VIEW ORACLE In order to check if the JVM is successfully activated for the web browser verify the following option in the Java Control Panel 6 Java Control Panel General Update Java Security Advanced d Y Enable Java content in the browser Security Level i Very High a High minimum recommended C gt Medium Least secure setting All Java applications will be allowed to run after presenting a security prompt Restore Security Prompts l Manage Certificates
29. ed si O dep Pager Sfetyy Tools fr We recommend that you close this webpage and do not continue to this website Click here to dose thi webpage amp Continue to this website not recommended j More information Then click on Certificate error which displays on the right hand side of the address bar Oo a https JM pruebas omie es q 3149 1 Mos G Ww Favorites p omet Es Ar Page Deye 1 Fu This window will display Click on View certificates The security certificate presented by this website was not issued by a trusted certificate authority This problem might indicate an atternpt to fool you or intercept any data you send to the server We recommend that you close this webpage About certificate errors View certificates Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 22 de 44 In the next window click on the third tab Certification Path Select the tree root omelCA and click on View Certificate Certificate General Details Certification Path Certification path Lg www pruebas omie es Certificate status This CA Root certificate is not trusted because it is not in the Trusted Root Certification Authorities store Learn more about certification paths At the next window click on Install certificate Certificate DA Certificate Information This certificate cannot be verified up t
30. emSafe A TA Toolbox 4 Contenido tarjeta Certificatdos z Q Dell Dell Smart Card Reader Keyboard O A OSIPRB12 s OMEL ID W Clave p blica RSA 1024 bits Propiedades tarjeta Mostrar detalles Eliminar Predeterminado Administraci n tarjeta Eliminar todos Regsitrar todos Diagn stico Ayuda To register the certificate select the card icon and click on Register all Registrar todos GemSafe mao o Toolbox Contenido tarjeta 9 Certificatdos E Q Dell Dell Smart Card Reader Keyboard O DSIPRB12 s OMEL ID Clave p blica RSA 1024 bits Propiedades tarjeta SW Clave privada RSA 1024 bits Mostrar detalles Eliminar Predeterminado Administraci n tarjeta Eliminar todos Regsitrar todos Diagn stico Ayuda The following screen will display after a few seconds indicating that the certificate has been registered A Registro exitoso del los certificado s cliente 1 Click Accept Aceptar to finish the process of registration of the certificate Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 19 de 44 4 5 2 Software certificates File support certificates a k a software certificates are issued on p12 file PKCS 12 standard For registering issued software certificates follow the next steps Download p12 file in an accessible location from the station where software certificate is going to be registered Select the file with double click this process can be started from
31. gn com a Class 3 Public Primary A Gpo Gara Remove Certificate intended purposes lt All Learn more about certificates Expiratio 31 12 2002 01 01 2040 31 03 2010 31 03 2010 31 03 2010 31 03 2010 25 10 2016 7 Friendly Marne None gt lt None gt lt None gt lt None gt lt Mone gt None gt None gt None gt After confirmation the certificate should have been uninstalled Then you should follow the steps described on section 2 6 in order to properly install the OMEL Root CA Certificate 5 12 Two Windows of the Download Center are opened only for the Electricity Market website Sometimes when you launch the Download Center from the Electricity Market website it is started twice two windows are opened so the certificate is also requested twice This problem has been detected Internet Explorer 8 and 9 and with the SmartScreen Filter turned on In order to solve this problem it is required to turn off this filter The SmartScreen Filter can be found at Tools gt SmartScreen Filter r Microsoft SmartScreen Filter O Help make your browser more secure Set up SmartScreen Alter SmartScreen Filter is designed to warn you if the website you are visiting is impersonating another website or contains threats to your computer What is SmartScreen Filter x Turn off SmartScreen Filter Y gt Turn on SmartScreen Filter recommended Some webs
32. have the correct namespace to avoid possible conflicts Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 36 de 44 5 6 Blocking pop up windows The process for installing components of SIOM websites uses pop up Windows to execute some of the steps see chapter 3 In the event that popup windows are blocked in the browser the said installation will not run correctly and prevent operation in the web To configure block popup windows do as follows Tools gt Internet Options gt Privacy gt Turn on Pop up Blocker Internet Options ATA General Security Privacy Content Connections Programs Advanced Settings A Select a setting For the Internet zone r Medium Blocks third party cookies that do not have a compact privacy policy Blocks third party cookies that save information that can be used to contact you without your explicit consent Restricts first party cookies that save information that can be used to contact you without your implicit consent Sites Import Advanced Default Pop up Blocker Prevent most pop up windows From Settings appearing 2 Turn on Pop up Blocker InPrivate F Do not collect data for use by InPrivate Filtering q Disable toolbars and extensions when InPrivate Browsing starts If the Pop up Blocker option is enabled you won t be able to access SIOM correctly To solve this problem you must disable this option
33. is needed The user can use any standard PC SC compatible reader in which Gemplus software must be installed The Gemplus software installation guide which is provided as a separate document outlines the steps to be followed The card reader must be previously installed and you must be able to use the security card with Internet Explorer in order to be able to follow the steps listed below for setting up the station If you wish to install a GemPCTwin card reader the specific drivers for this card reader will need to be installed once the Gemplus software has been installed 4 5 User certificate registration 4 5 1 Smartcard certificates When using a new security card for the first time at a user station keep in mind that you will need to register with Windows the certificate stored in the card so that it can be used from the browser it is a requirement of Internet Explorer Use the Card reader software to register a certificate as follows Insert the card in the reader and start the GemSAFE Toolbox program from Windows TooldDox GemSafe gemalto o Contenido tarjeta R Certificatdos Lo Propiedades tarjeta Administraci n tarjeta Diagndstico Apuda Click on Card contents gt Certificates Contenido tarjeta gt Certificados and enter the card PIN in the NIP Code section Click on the Start session button to start the session Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 18 de 44 G
34. ite addresses will be sent to Microsoft to be checked Information received will not be used to personally identify you Website addresses will not be sent to Microsoft unless you choose to check them Read the Internet Explorer Privacy Statement online Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 43 de 44 5 13 A message on unsupported browser version is shown only for the Electricity Market website When using Internet Explorer 8 you can get the following message Warning Web browser in use Microsoft Internet Explorer 4 0 compatible MSIE 7 0 Windows NT 6 1 WOWb4 Trident 4 0 SLOC2 NET CLR 2 0 50727 NET CLR 3 5 30729 NET CLR 3 0 30729 Media Center PC 6 0 InfoPath 3 is not currently supported in SIOM Cancel The reason is that the browser is running on Compatibility View In order to solve this problem please follow the instructions on Compatibility View settings described on section 2 3 5 14 Error when submitting bids on file When submitting bids on file the following message could be displayed preventing from submitting the file c Daily market bid submission on file File selection Enter name of bid file C M1 oferta xml Examinar Mensaje de p gina web A File not found In order to fix it follow section 2 3 on paragraph Minimum options review Tools Internet Options Security Internet or the zone the
35. m high security level In the event that the OMIE Website omie es has been included in the Trusted sites zone this zone must have Medium security level In the case of the Electricity Market Web the site emergenciaomie es must also be included as a trusted site This security level is sufficient for most safe Web servers and implies that downloaded components can be executed though always with user confirmation In case of having trouble entering the website please check that the trusted sites configuration includes at least the following o Accessing SIOM and auctions websites omie es o Accessing SIOME backup SIOM website emergenciaomie es Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 8 de 44 Allow the use of COOKIES Your browser must support COOKIES small elements of information that the server stores in the client computer The COOKIES of the OMIE Website Web interface are only used to control an active session To allow the use of COOKIES register the access URL in the Trusted sites zone or select a medium security setting which is the browser s default setting for the internet zone in Tools gt Internet options gt Privacy Allow popup windows The browser must not block the SIOM website popup windows as the said windows include the necessary functions for the correct working of the system In the event that tools have been installed that block popup wi
36. n Windows 7 32 bits version of Internet Explorer web browser must be used On the other hand given that the SSL Secure Sockets Layer protocol with strong encryption 128 or 256 bits is used to establish a session the browser must support this level of encryption To check the level of encryption supported by the browser just press the menu option Help 1 About Internet Explorer and a screen similar to the following will display Windows Internet Explorer 9 Version 9 0 Cipher strength 256 bE Product ID 5504s Update Versions 0 Warming This computer program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under the law 27010 Microsoft Corporation sal Other configuration options to take into consideration are the following Allow downloading of the signed Applets The browser is required to permit downloading of the signed Applets To do so you just have to select Medium high for the security level in the Internet zone which is the default security level setting on installing Internet Explorer To check this setting follow these steps from the browser menu Tools gt Internet options gt Security From this screen select the Internet zone and activate the Mediu
37. nch the application This error is due to the incorrect configuration of JAVA which prevents the application from booting To solve this problem change the settings from the control panel The said setup is found in Control panel gt Java gt General gt Temporary Internet Files gt Settings Java Control Panel o a mm General update Java Securty Advanced i About View version information about Jawa Control Panel 7 Temporary Files Settings Ss Network Settings iii A Network settings are used when making Internet connections By default Java Y Keep temporary files on my computer will use the network settings in your web browser Only advanced users should modify these settings Locati n Select the location where temporary files are kept Network Settings Administrator AppDatalLocalLowSun JavalDeployment cache Change Temporary Internet Files Disk Space Files you use in Java applications are stored in a special Folder for quick execyk n Select the compression level for JAR files None y later Only advanced users should delete files or modify these settings Set the amount of disk space for storing temporary files Y 1000 gt MB Y OO Settings D yi Delete Files Restore Defaults OK Cancel Apply Cancel From here activate verification Keep temporary files on my computer Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag
38. ndows for example MSN or Google bars you will need to configure the said tools so that the SIOM Web popup windows are not blocked As regards this particular aspect you are recommended to disable Blocking pop up windows at least for all OMIE servers by using the omie es and emergenciaomie es masks and selecting low filter level for further information see section 5 6 In Internet Explorer 8 you are recommended to maintain the browsers default tab settings so that the popup windows always open in a new window The said settings are found in Tools gt Internet options gt General gt Tabs gt Settings r Tabbed Browsing Settings Internet Options Y mE General Security Privacy Content Connections Programs Advanced Enable Tabbed Browsing requires restarting Internet Explorer Home page warn me when closing multiple tabs a To create home page tabs type each address on its own line E Always switch to new tabs when they are created a E Dayne deN Show previews For individual tabs in the taskbar Enable Quick Tabs W Enable Tab Groups Use current Use default Use blank ps Open only the First home page when Internet Explorer starts Delete temporary files history cookies saved passwords When a new tab is opened open and web form information A O ISN OP R The new tab page Delete browsing history on exit Delete Settings When a pop up
39. o SIOM access or information sent signing Selecting Medium browser only will show a confirmation window when private key access is needed Selecting High browser will request the password for the private key access It s recommended to select High level and choose a password as a PIN for system access and data sent signing Doing this this window will appear after clicking Next for typing and confirm the chosen password Create a Password Create a password to protect this item Create a new password for this item Password for CryptoAPl Private Key Password Confirm s Alter clicking on Finish and OK this window will mean the end of the process Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 21 de 44 4 6 Signing entity certificate OMIE Root CA Certificate An indispensable requisite for the correct installation of components typical of SIOM Webs is having the OMEL CA Signing Entity certificate installed in the browser The steps for installing the OMEL CA certificate are outlined below When accessing the system for the first time or whenever the said certificate is not installed the following warning screen will display At the said screen click on Continue to this website E Certificate Error Navigation Blocked Windows Internet Explorer E we O http Parr prueba omaka if Bing pe ww Favorites I Certificate Error Navigation Block
40. o a trusted certification authority Issued to www pruebas omie es Issued by omelCA Valid from 14 07 2009 to 09 07 2025 stall Certificate Issuer Statement Learn more about certificates Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 23 de 44 Click on Next Certificate Import Wizard mem Welcome to the Certificate Import Wizard j This wizard helps you copy certificates certificate trust 4 9 lists and certificate revocation lists From your disk to a certificate store 4 certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish secure network connections 4 certificate store is the system area where certificates are kept To continue click Next lt Back Cancel At the next window check option Place all certificates in the following store and click on Browse Certificate Import Wizard Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location For the certificate O Automatically select the certificate store based on the type of certificate Place all certificates in the Following store Certificate store BROWSE Learn more about certificate stores Gas At the next window select Trusted Root Certification Authorities and click on
41. or specify that OMIE s Web servers can open pop up windows To do so click on Settings and the Address of website to allow text box and type omie es and click on Ada In order to access the emergency environment without problems the same configuration should also be made for emergenciaomie es In addition you must specify as Filter leve the option Low Allow pop ups from secure sites see screen shot below Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 37 de 44 Pop up Blocker Settings Exceptions Pop ups are currently blocked You can allow pop ups from specific Lf websites by adding the site to the list below Address of website to allow Allowed sites emergenciasomie es omie es Notifications and blocking level Play a sound when a pop up is blocked Show Information Bar when a pop up is blocked Blocking level Medium Block most automatic pop ups Leam more about Pop up Blocker You will then have no problem in accessing all OMIE web servers In the event that the pop up windows are blocked and the OMIE windows have not been allowed the following warning line may display in the browser and the following options will display Temporarily Allow Pop ups Always Allow Pop ups frorn This Site Settings Information Bar Help If you choose the Always allow pop ups from this site option the following confirmation window will di
42. orer en je ttp omie es wy Favontes E Certificate Error Navigation Blocked y 4 The secu or intercept We recommend that you close this webpage and do not continue to this website This can occur even if the said certificate has already been registered if you are using an operating system user that has not previously accessed the SIOM website or due to the update of the root CA in SIOM To solve this problem follow the steps outlined in the present document from section 2 7 onwards and review the browser set up options for the user as described in section jError No se encuentra el origen de la referencia 5 4 The server does not allow access to the system lf error messages such as The page cannot be displayed or Access Forbidden appear they may be due to the fact that you are using a browser that does not support 128 bit encryption To check the encryption level supported by the browser that you are using follow the steps outlined in section 2 3 Currently the browser versions that can be downloaded from Microsoft have the necessary level of encryption The problem may be due to the fact that an old version is being used or one obtained when versions containing strong encryption and those that did not were differentiated for international legal reasons Consequently the problem is solved by installing an updated version of the browser Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 35 de 44
43. ows 7 or Windows 8 it is necessary to launch the web browser as administrator Using Windows 7 another way is to disable the security windows module UAC User Account Control for the first access to system for letting the installation of Java applets on the user station To disable UAC go to Control Panel gt User Accounts gt User account control settings Choose when to be notified about changes to your computer User Account Control helps prevent potentially harmful programs from making changes to your computer Tell me more about User Account Control settings Always notify Never notify me when Programs try to install software or make changes to my computer e Imake changes to Windows settings UY Not recommended but can be selected if you use programs that are not certified for Windows 7 because they do not support User Account Control Never notify In this screen slide the slider bar to the lowest value towards Never Notify with description showing Never notify me This is the required setup for the first web access components installation Once finished the installation and the first system access UAC can be enabled again It can be necessary to disable UAC again see chapter 3 2 in case of updating the installed components Note Screenshots of this document are taken on a Windows 7 system Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 7 de 44 4 2 Microsoft Internet Explorer O
44. piedades de Jawa p o Activacon del contenido Java en el navegad y Conservar archivos temporales de internet e Desactivar la actualizacion Automatica de Ja m Descripci n Espacio requerido 29 8MB If the version of the Java Virtual Machine 32 bit installed on your computer is lower than 1 7 45 the installation of this version will be suggested the user can disable this option The remaining options correspond to elements of the virtual machine configuration and Internet Explorer browser which cannot be disabled Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 5 de 44 After clicking Install the changes will be applied If you have selected to install the virtual machine first the installer will run from it and once this installation is completed continue with the other features Instalador OMIE Version o ii NDA Pe La instalaci n se ha completado correctamente EE YY a E Completado Siguiente gt Cancelar Completando el Asistente de Instalaci n de Instalador de OMIE La instalacion se ha completado con exito lt Atr s Terminar Cancelar Note In case of using additional administrator credentials configuration changes will be applied to both the original user and the administrator profile used to log into the operating system Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 6 de 44 4 CLIENT STATION MANUAL SETUP 4 1 User Account Control Using Wind
45. rsions and some setup details for the same to ensure proper working For the basic installation of products you should consult their installation or help guides Versi n 2 7 GuiaConfAccesoSistemasOMIE docx P g 3 de 44 2 PRE REQUISITES 2 1 Main components and versions The main software and hardware components required for the SIOM Web Sites are the following e Operating system o Windows 7 recommended o Windows 8 e Microsoft Internet Explorer browser o Versions 9 recommended 10 and 11 all of them for 32 bits o Auctions Web sites allow also Internet Explorer 8 Note Windows 8 offers two browser experiences a touch optimized modern style experience and a classic desktop The former is not supported by the system Therefore the desktop version has to be used e Java Virtual Machine The most updated information about the latest recommended and approved version of the Virtual Machine for access to the SIOM websites is located on OMIE Public website www omie es on section Technical documentation inside Trading System e Card reader only for smartcard certificates e User certificate registration e OMIE Root CA Certificate The following sections describe in more detail these requisites and additional configuration options 2 1 1 Microsoft Internet Explorer browser The Internet Explorer browser to access SIOM websites should always be the 32 bit version although the OS is 64 bits 2 1 2 Screen setup
46. sed for system connection It also shows a field to type the certificate s PIN in case a smartcard is being used If a software certificate is being used this field will be disabled and it will be the web browser itself who will ask for the confirmation of using that certificate with or without password according to the security level chosen in the first installation This Applet has a setup file located in C OMEL ConfAppletFirma xml The default Applet establishes an initial configuration in the event that the said file does not exist creating it for Subsequent modification of the user On the first installation of the station this file will not be created until the website main page is accessed Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 31 de 44 The content of the said file is as follows lt exml version 1 0 2S 2 NOTA Cualquier cambio en este fichero se tendra en cuenta a partir del pr ximo reinicio del navegador a lt ConfAppletFirma gt lt Seguridad gt lt PINTimeout gt 0 lt PINTimeout gt lt Seguridad gt lt Log gt lt DirEnviosFirmados gt c lomellEnviosFirmados lt DirEnviosFirmados gt lt 7 Log gt lt ConfAppletFirma gt Two configurable parameters are established in this file e PINTimeout PIN time out This time expressed in minutes establishes the maximum time that the Applet waits between the signed transmission in order to once again request the user PIN
47. splay example for the website http www pruebas omie es Allow pop ups from this site _ i Would you like to allow pop ups from pruebas omie es Lf If you click on Yes the Block up windows will be disabled for this server and you can make another attempt to access the website However the first procedure described in this section is recommended as it allows access to all OMIE servers with just one operation On the other hand the blocking of pop up windows can be enabled in other ways such as for example by installing tools which among other functions allow the blocking of the said windows This is the case of the MSN or Google bars among others In the event that one of these tools is installed you will need to configure it so that OMIE web pop up windows omie es and emergenciaomie es at least are not blocked To do so check the documents provided by the said tools Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 38 de 44 5 7 Problems when downloading components If after downloading components there are any problems when you click on the ENTER link the following message may display Message fram webpage i The installation of SOM Applets has not been completed successfully This problem could be that the installation has not finished yet or that the steps described on the station setup Guide to Access OMEL Information Systems have not been properly
48. system when OMIE has included an update of applet versions The browser main page will automatically close and the following message will display As User Is required to be Administrator or to have special permissions assigned in order to complete the installation For further details please read the configuration manual for the agent workstation To avoid this access to the system must be made with a user with administrator privileges or as an Advanced User if the Administrator has given privileges to Advanced Users to make subsequent updates Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 33 de 44 5 2 The card PIN request takes a long time or the browser stalls This problem may be due to the fact that there are other Internet Explorer sessions open To solve the problem close all browser sessions and repeat the entry to the system lf the problem persists check to see if there are processes active in the system Task Manager under the name EXPLORE EXE as shown in the image In such an event these processes must be manually closed from the Task Manager by clicking on End Process before trying to access to the system again Version 2 7 1E Windows Task Manager File Applications Processes Services Performance Networking Users Options View Help Image Name BemDeviceand Tas ccApp exe 32 ComExec exe 32 ccoycHst exe 32 concentr exe 32 conhost exe
49. xplorer Restore advanced settings Reset Internet Explorer settings Resets Internet Explorer s settings to their default ee condition _ You should only use this iF your browser is in an unusable state Disable the Enable memory protection to help mitigate online attacks check box reboot the browser and log on to the system again You are recommended to reactivate this box after the installation process Another alternative is to download Java from the website itself http www oracle com technetwork java javase downloads index html Download the JRE version compatible with the application Once it has been downloaded install as outlined in point 3 1 and then log onto the web again Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 41 de 44 5 11 Incorrect installation of OMEL Root CA Certificate lt can happen that after installation of OMEL Root CA Certificate the security alert and the certificate error message are still displayed and also the certificate error ES Certificate Error Navigation Blocked Windows Internet Explorer GW a ttp omie es wy Favorites BJ Certificate Error Navigation Blocked We recommend that you close this webpage and do not continue to this website Y Click here to dose thi webpage MM Y Continue to this website not recommended 8 OMEL Window temer Eplorr o o E http pruebas omie es This problem can be due to the fact that the OMIE Root CA Certificate h
50. y Java Quick Starter il _ Cancel Apply Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 16 de 44 e Establish Java security level to Medium ava Security Advanced Enable Jawa content in the browser Security Level Mere High High minimum recommended Least secure setting All Java applications will be allowed to run after presenting a security prompt In order for the Web Site applets to work properly it is required to establish the Java security level to Medium due to a Bug reported by Oracle lf the security level is left to default High the following error message is obtained when trying to enter the Market web site Aviso El Sistema Operativo utilizado no est soportado actualmente para su uso en SIOM La versi n de la M quina Virtual Java instalada no est soportada actualmente para su uso en SIOM El navegador utilizado no est soportado actualmente para su uso en SIOM La versi n del navegador utilizada est programada para un procesador de tipo que no est soportado actualmente para su uso en SIOM R10 Version 2 7 GuiaConfAccesoSistemasOMIE_Eng docx Pag 17 de 44 4 4 Card reader installation Only for smartcard certificates In order to access SIOM Websites a X 509 personal security certificate it s needed which OMIE issues on a Gemplus smart card or file In case of using a certificate issued in a Smartcard a smart card reader
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