user manual - Quest International
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1. Matrox MED Series MED2mp DVI MED3mp DVI MED5mp DVI MED5mp User Guide 10856 301 0100 2003 05 05 Contents er R 3 A een sie 3 sv di rires E een ee E ar 4 E 4 wl E EE d me 5 Conneccion SOR Nb ae 7 MOD eii sedere ute di 7 hal Be DY E AN AEA N AAAA TEN A A A 9 SONN NES O ENE 10 DEIN ea ii 11 RT na PA 11 ea D G gh ISDN A a 13 DIUI ET A 14 Gray Beer M 14 Mor a E 15 TODOS e Le LINIE ven ae ea TM 16 lS Ced e MITES E E E m P ana Lena sasa 16 VE E aaa 17 A nM EIN NEM mM MINNIE MEN 27 o noo 32 MOTE INTOTMALION Y 38 NY EET bete de cer IP noo een act PHI NN 39 Software license agreement ooo Wo oo Wo momo mo momo mmm 41 gt an E Pn an Pn PN n 42 2 Matrox MED Series User Guide Overview Your Matrox MED Series card is designed to meet the needs of the medical imaging market This product can be used for a range of medical applications including PACS Picture Archiving and Communication Systems X ray imaging MRI Magnetic Resonance Imaging and digital radiography MED Series cards support resolutions in either portrait or landscape orientations up to 1920 x 1200 for the MED2mp 2048 x 1536 for the MED3mp and 2560 x 2048 for the MED5mp These products provide high image quality sharp grayscale and color2. Francais Informations aux utilisateurs Europ ens D claration de conformit Remarque sur les produits mat riels Matrox couverts par ce guide Ces unit s sont conformes la directive communautaire 89 336 EEC pour les unit s num riques de classe A Les tests effectu s ont prouv qu elles sont conformes aux normes EN5011 CISPR11 EN55022 CISPR22 EN55024 CISPR24 et EN6060 1 2 Le fonctionnement de ces produits dans un environnement r sidentiel peut causer des interf rences radio dans ce cas l utilisateur peut tre amen prendre les mesures appropri es Pour respecter les imp ratifs communautaires les c bles de connexion entre le moniteur ou autres p riph riques et la carte doivent tre blind s Ces produits ont t test s dans un syst me h te typique compatible classe A On suppose qu ils pr senteront la m me compatibilit dans tout systeme compatible classe A Deutsch Information f r europ ische Anwender Konformit tserkl rung Anmerkung f r die Matrox Hardware Produktunterst tzung durch dieses Handbuch Diese Ger te entsprechen EC Direktive 89 336 EEC f r ein digitales Ger t Klasse A Sie wurden getestet und entsprechen demnach EN501 1 CISPR11 EN55022 CISPR22 EN55024 CISPR24 und EN6060 1 2 In einer Wohnumgebung k nnen diese Produkte Funkinterferenzen erzeugen und der Benutzer kann gen tigt sein entsprechende Ma nahmen zu ergreifen Um EG Anforderungen zu entsprechen m ssen zum AnschlieBen des Mon
3. Windows 2000 XP 1 From the main interface of PowerDesk see Accessing PowerDesk page 11 click Monitor Adjustments 2 Select the appropriate monitor then click Adjust orientation 3 If you are using multiple displays and you want to re orient your displays as if they were one display enable Rotate as one display 4 Using the arrows buttons re orient your display then click OK Windows NT 4 0 1 Access the PowerDesk Rotate property sheet see Accessing PowerDesk page 11 2 If you want to re orient your displays as if they were one display enable Rotate as one display 3 Using the arrows buttons re orient your display then click OK Matrox MED Series User Guide 13 Multi display setup To set up multi display mode Windows 2000 XP 1 From the main interface of PowerDesk see Accessing PowerDesk page 11 click Multi Display Setup 2 Select the number of displays and the multi display setup you want to use 3 Click OK or Apply for your changes to take effect You may be prompted to restart your computer Windows NT 4 0 1 Access the PowerDesk Settings property sheet see Accessing PowerDesk page 11 2 If you want to use multi display mode click Multi Display Desktop aa 3 Change the setup of your multi display desktop by moving the Desktop area slider then click OK Note In multi display mode under Windows NT 4 0 the same display settings resolution and grayscale setti
4. You may be using BNC connectors with a 75 HSYNC 75 VSYNC Plug and Play monitor The Plug and HB B B Ot H OH Play feature of a monitor can t be used with BNC connectors Bayonet Nut Connect BNC 3D and video programs don t work Your computer may not have given an interrupt request IRQ to your Matrox card or may have given one used by another device in your computer This may be because your computer s Plug and Play feature is turned off Windows 2000 XP To check the display adapter s IRQ 1 Click Start gt Settings gt Control Panel gt Performance and Maintenance gt System double click gt Hardware gt Device Manager Depending on your version and configuration of Windows this part of the step may not be necessary 2 Click the plus sign to the left of the Display adapters An X through an icon means the hardware has been disabled A circled exclamation point through the icon means the hardware has a problem 3 Double click the name of your Matrox display Tm Setting 00 0 0 adapter to open a properties dialog box The Interrupt Request ou Memory Range FFBECODO FFBEFFFF Memory Range FFOOOOOO FFFFFFFF type of problem is displayed in the General tab 5 Device status area Check also the Resources tab gt Resource type list for an Interrupt Request Change settings in your computer BIOS setup utility If your computer has the options of enabling Plug and Play det
5. Matrox Parhelia Matrox PowerDesk Matrox Quick Connect MaxVIEW MGA MGA G100 M MGA G200 Productiva Matrox Parhelia 512 Matrox Parhelia LX PC VCR PC VCR Remote PixelTOUCH QuickDesk Rainbow Runner TripleHead Adobe Systems INC EE Acrobat Adobe Dolby Laboratories NC dani Dolby Dolby Digital Eastman Kodak Company ooooo WWW mna Kodak Precision Intel CorPoratlonzu nee RE Intel Pentium International Business Machines Corporation IBM OS 28 VGA Macrovision Corporation Macrovision Microsoft Corporation EE ActiveMovie ActiveX Direct3D DirectDraw DirectShow M DirectVideo DirectX Microsoft MS DOS PowerPoint Windows Windows 98TM Windows Me Windows NT Windows 2000 Windows XP Silicon Graphics E OpenGL Silicon Image ier PanelLink U S Environmental Protection Agency Energy Star M Way Tech Development Inc Coloreal e English Registered trademarks are registered in the United States Canada and or other countries All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged Francais Les marques d pos es sont d pos es aux tats Unis au Canada et ou dans d autres pays Toutes les autres marques et tous les autres noms d pos s reconnus nationalement ou int
6. Click the Matrox QuickDesk icon c on your Windows taskbar then click Help gt PowerDesk Guide or Help View Readme File Matrox MED Series User Guide 15 Troubleshooting Basic procedures This section explains basic procedures that are referred to by some troubleshooting items in this guide VV Restarting in VGA mode What follows is information on how to restart your computer in VGA mode Fe Note If information isn t properly displayed before Windows starts or while Windows is using VGA mode you may need to a special software update for the BIOS of your Matrox card For more information contact the vendor of your Matrox product If your primary display is usable Windows 2000 XP or NT 4 0 1 Restart your computer Windows 2000 XP Click Start gt Shut Down gt Restart gt OK Windows NT 4 0 Click Start gt Shut Down gt Restart your computer gt Yes 2 Windows 2000 XP Before Windows starts press F8 for the Windows startup menu to appear If F8 doesn t work instead try pressing and holding Ctrl before Windows starts 3 Select VGA mode then press Enter If your primary display is unusable Windows 2000 XP 1 Restart your computer For more information see your system manual 2 Before Windows starts press F8 for the Windows startup menu to appear 3 Select VGA mode then press Enter Windows NT 4 0 1 Press Ctrl Alt Del gt Tab gt Tab gt Enter gt v d
7. Matrox Graphics Inc nessuna responsabilit per il loro utilizzo come nessuna violazione a brevetti o diritti di altri produttori derivante dal loro utilizzo Espanol Renuncia LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN CUALQUIER MOMENTO Matrox Graphics Inc se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso La informaci n facilitada en este documento se considera que es exacta y fiable Sin embargo Matrox Graphics Inc no asume ninguna responsabilidad por su uso ni por cualquier infracci n de patentes u otros derechos de terceras partes derivados de su uso No se concede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox Graphics Inc Matrox Graphics Inc 1055 St Regis Blvd Dorval Quebec Canada H9P 2T4 Tel 514 822 6320 United Kingdom Matrox UK Sefton Park Stoke Poges Buckinghamshire England SL2 4JS Sales 44 0 1753 66 55 44 Fax 44 0 1753 66 55 99 Italia Ufficio italiano di Matrox Graphics Inc 3G electronics via Boncompagni 3B 20139 Milano Italia Ufficio vendite 02 5253095 Fax 02 5253045 Deutschland Matrox Electronic Systems GmbH InselkammerstaBe 8 D 82008 Unterhaching bei M nchen Deutschland Tel 089 614 474 0 Fax 089 614 9743 France Matrox France SARL 2 rue de la Couture Silic 225 94528 Rungis Cedex France T l 01 45 60 62 00 Fax 01 45 60 62 05 Hong K
8. hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cayse harmful interference in which case the user will be required to correct the interference at his own expense WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliance could void the user s authority to operate this equipment The use of shielded cables for connection of the monitor to the card is required to meet FCC requirements CANADA English Industry Canada Compliance Statement Remark for the Matrox hardware products supported by this guide These digital apparatus does not exceed the Class A limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry Canada Francais Conformit avec les exigences du minist re de l Industrie Canada Remarque sur les produits mat riels Matrox couverts par ce guide Ce present appareil num rique n met aucun bruit rad
9. off your computer unplug it and then wait for it to cool before you touch any of its internal parts Also static electricity can severely damage electronic parts Before touching any electronic parts drain static electricity from your body for example by touching the metal frame of your computer When handling a card carefully hold it by its edges and avoid touching its circuitry 1 Open your computer and el remove your existing graphics card Turn off your computer and all peripherals such as your monitor or printer Open the computer and remove your existing graphics card if any If graphics hardware is built into the motherboard of your computer this graphics hardware should automatically disable itself after your Matrox card is installed 2 Choose an expansion slot Por Most computers have different types of AGP slot expansion slots Choose an AGP or PCI slot pp depending on the type of Matrox card you PCI slot 64 bit have If you have a PCI card your card supports both 64 bit and 32 bit PCI slots s Your system manual should identify the ISA slot location of each type of expansion slot in PCI slot 32 bit your computer With multi display mode you may be able to use your existing graphics card For more information see Windows online help under Multiple Display Support Matrox MED Series User Guide 5 o Note If you re using a PCI graphics card in a PCI X compatible slot t
10. D Series cards A WARNING Don t change monitor connections while your computer is turned on While your computer is turned on it may be using monitor settings that are specific to the current monitor connections Some devices may be permanently damaged if incorrect settings are used Note Whenever you change your connection setup make sure you re using the correct connectors and that all connectors are properly fastened Note The left to right order of your displays isn t dependent on your connection setup and through Matrox PowerDesk software you can re order your displays to match your Windows desktop For more information see Matrox PowerDesk help MED DVI connection setup The following describes how to connect monitors to a Matrox MED Series card that has DVI connectors 0 in m No A je Iu Note To connect a digital monitor a monitor that uses digital input usually a flat panel monitor to your Matrox product your monitor must have a DVI connector Some monitors with DVI connectors DVI connector DVI connector support both digital and analog input If digital analog digital you re using one of these monitors with your Matrox product make sure it s configured to use the correct type of input For more information see your monitor d
11. Presson one of the arrow keys once and move your mouse pointer to where you want the window or dialog box to appear then click The program window or dialog box should appear where you clicked Solution Windows 2000 XP 1 Double click the PowerDesk icon c on your Windows taskbar to access the PowerDesk main interface To see the PowerDesk icon in Windows XP you may need to click the Show hidden icons button on your Windows taskbar 2 Click Desktop Management 3 Enable one or more of the following features Open program windows While using stretched mode maximize windows 4 Choose where you want the program window or dialog box to appear For more information see Matrox PowerDesk context sensitive help Windows NT 4 0 1 Access the Matrox PowerDesk PowerDesk property sheet see Accessing PowerDesk page 11 2 Enable one or more of the following features e Open program windows in display e Center dialog boxes 3 Choose where you want the program window or dialog box to appear For more information see Matrox PowerDesk context sensitive help 30 Matrox MED Series User Guide Problem Display on digital monitor appears blurry or uses only a portion of the screen Cause You may be using a lower display resolution than what your digital monitor supports If your monitor supports display scaling the image on your screen may appear blurry If display scaling isn t supported the display may use only a portion of yo
12. d including but not limited to the implied warranties of merchantability and fitness for a particular use that is made by Matrox on this Licensed Software In no event shall Matrox be liable to you or to any third party for consequential special indirect or incidental damages which you may incur as a result of using the licensed software including but not limited to loss of data or information of any kind which you may experience Matrox MED Series User Guide 41 Index A Adobe Acrobat 38 AGP 5 B BIOS 18 25 26 BNC monitor connection 9 11 19 23 C CD ROM Matrox 38 connectors 7 BNG 9 11 19 25 customer support 38 39 40 D DDC 12 display primary 18 26 setup 11 15 display information 32 33 DualHead 29 expansion slots 5 17 42 Matrox MED Series User Guide G gray palette setup 14 hardware acceleration 28 information 3 32 37 installation 5 6 installation hardware 5 6 overview 4 IRQ 25 monitor connection setup 7 9 connectors 36 37 portrait 13 settings 18 21 setup 11 13 multi display 11 14 mode 17 O online documentation 14 20 21 22 P PCI 5 PDF 38 Plug and Play 12 portrait monitor setup 13 PowerDesk 11 15 property sheets 11 S software information 4 setup 10 11 15 T troubleshooting 16 31 V VESA 12 32 VGA 32 W warning 5 6 7 9 11 20 24 warranty 39 40 USA FCC Compliance Statement Remark for the Matrox
13. d then use Matrox PowerDesk software to rotate one of your displays m fyovre using BNC connectors with a Plug and Play monitor the Plug and Play feature of your monitor can t be used Digital monitor information m TMDS Transition Minimized Differential Signaling encoding m DDWG Digital Display Working Group compliant DVI connector m EDID Extended Display Identification Data 1 2 1 3 without the extended data block and 2 0 support While using 2 digital monitors at the same time certain limitations may apply For more information see page 33 Matrox MED Series User Guide 33 Maximum card dimensions AGP card 0 75 in lt 1 91cm t E ES N 6 875 in 17 46 cm SA Er VS NAA NES mus E CN N XS 3 89 in 9 88 cm 34 Matrox MED Series User Guide Maximum card dimensions PCI card 7 5 in 19 05 cm 3 875 in 9 84 cm Matrox MED Series User Guide 35 Pin usage for a DVI I connector fE PERHE al CORRES a VEEEEHHHB HIE A Pin Signal Pin Signal Pin Signal 1 TMDS data 2 TMDS data 1 TMDS data 0 2 TMDS data 2 TMDS data 1 TMDS data 0 3 TMDS data 2 4 shield TMDS data 1 3 shield TMDS data 0 5 shield 4 TMDS data 4 TMDS data 3 TMDS data 5 5 TMDS data 4 TMDS data 3 TMDS data 5 6 DDC clock 5 V power TMDS clock shield Ground for 5 V Hsync amp 7 DDC data VSync TMDS clock 8 Analog vertical sync Hot plug de
14. documentation 3 Ifyoure using a multi display desktop see Multi display setup page 14 repeat steps 1 2 for each display in your Windows desktop 12 Matrox MED Series User Guide Portrait monitor setup Most standard monitors are landscape monitors that is they re wider than tall Portrait monitors are taller than wide Different models of portrait monitors may have different types of support for this orientation Some portrait monitors support portrait mode by rotating the monitor signal and reporting support for portrait display resolutions to the graphics hardware For most monitors the display resolutions supported are automatically detected and used by the Matrox display driver o Note monitor using BNC connectors can t report its capabilities to the display driver If your monitor supports both portrait and landscape orientations it may have one connector for landscape mode and one for portrait mode Which connector you use determines whether portrait or landscape mode is used For more information see your monitor documentation Before changing your connection setup always shut down your computer Some portrait monitors are merely landscape monitors physically rotated 90 degrees These monitors don t rotate the monitor signal and don t report support for portrait resolutions In this case use Matrox software to rotate the display to match the monitor orientation To rotate your display with Matrox software
15. e except as specifically permitted above e Attempting to unassemble de compile or reverse engineer the Software in any way e Granting sublicenses leases or other rights in the Software to others e Making copies or verbal or media translations of the user s guide e Making telecommunication data transmissions of the Software Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser Upon termination for any reason all copies of the Software must be immediately returned to Matrox and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default Limited warranty Matrox warrants to you for a period of ninety 90 days normal use from your date of purchase that 1 The CD disks on which the software is furnished and the documentation are not defective 2 The Software is properly recorded upon the CD disks included 3 The documentation is substantially complete and contains all the information Matrox deems necessary to use the software 4 The Software functions substantially as described in the documentation Matrox s entire liability and your exclusive remedy shall be the replacement of any CD Disks or documentation not meeting these warranties which is returned to Matrox or an authorized dealer together with a copy of your paid receipt The above is the only warranty of any kind either express or implie
16. e and some monitors can be permanently damaged For more information see your monitor manual e Note Windows 2000 XP or NT 4 0 To check if your monitor settings are properly selected W 1 Windows 2000 XP Right click your Windows desktop background then click Properties gt Settings gt Advanced gt Monitor If you re using multi display mode select a display before clicking Advanced Windows NT 4 0 Access the Matrox PowerDesk Monitor property sheet see Accessing PowerDesk page 11 If you re using multi display mode select a display number 2 If you see the name of your monitor or Plug and Play your monitor settings are properly selected If you see the wrong monitor name or Default monitor your monitor settings aren t properly selected Cause Your monitor may not be Plug and Play Most new monitors are Plug and Play but many older ones aren t Software can t automatically detect settings for monitors that aren t Plug and Play Solution Manually select your monitor settings in the software For more information see Monitor setup page 11 Cause Ifa monitor was changed or added while Windows was running the new monitor may not be detected by the software Solution Restart your computer If your monitor is a Plug and Play DDC monitor it should be automatically detected by the software 24 Matrox MED Series User Guide Cause Problem Cause W Solution Cause Solution
17. ection or assigning an IRQ to a VGA adapter make sure they re enabled If your computer doesn t have these options you may be able to manually assign an IRQ to your Matrox card using the BIOS setup utility For more information on the BIOS setup utility of your computer see your system manual or contact your system manufacturer Your computer s other BIOS settings may be incorrect Reset your computer BIOS settings to the factory defaults using your computer s built in BIOS setup utility The factory defaults are usually the safest settings Check your system manual for more information Matrox MED Series User Guide 25 Problem W Cause Solution Solution Solution Solution Cause Solution Solution Using multiple displays under Windows 2000 XP or NT 4 0 program doesn t work with main graphics card Your main graphics card may not be controlling your primary display The graphics card that controls your primary display is the one that first displays information when you restart your computer A program that doesn t recognize multiple displays may not work with a graphics card unless it s controlling your primary display Your computer BIOS Basic Input Output System and the slot type ISA PCI or AGP see Choose an expansion slot page 5 of each graphics card help determine which graphics card controls your primary display If you re having problems with a program that can be moved on your Windows desk
18. eleted or corrupted Solution Remove then restore Matrox software O Note Before removing software make sure you have all the necessary files to reinstall software that may still be needed O Note Windows 2000 XP You may need administrator rights to remove certain software For more information see Windows documentation W Windows 2000 XP or NT 4 0 1 If your primary display is unusable restart your computer in VGA mode see Restarting in VGA mode page 16 2 To remove Matrox software Windows 2000 XP Click Start gt Settings gt Control Panel gt Add Remove Programs double click gt Matrox PowerDesk HF and Driver gt Change Remove gt Yes Depending on your version and configuration of Windows this part of the step may not be necessary Windows NT 4 0 Click Settings gt Control Panel gt Add Remove Programs double click gt Install Uninstall gt Matrox Graphics Software remove only gt Add Remove gt Yes 3 After removing Matrox software install the latest display driver for your Matrox card You may also need to reinstall other Matrox software Matrox MED Series User Guide 21 Extra troubleshooting The following are extra troubleshooting items related to cards Problem Cause W Solution Solution Problem W Cause Solution Cause W Solution Windows XP Screen resolution slider is disabled While using 256 shades of gray your Matrox pr
19. ems see the Readme file in the root folder of the Matrox installation CD ROM You may need administrator rights to install certain software For more information see Windows documentation 1 Install display driver Ifyoure using Windows 2000 XP it detects new hardware when you restart If Matrox display drivers haven t been previously installed Windows prompts you to install a display driver Follow the on screen instructions The Matrox Windows 2000 XP display driver is in the Win2kXP folder of your Matrox installation CD ROM 2 Install optional software After your computer restarts you may install additional software from the Matrox Installation CD ROM You can simply browse the Installation CD ROM for the program you want to install then you can run the installation program in that folder 3 Setup your display software See Display setup page 11 10 Matrox MED Series User Guide Display setup W Windows 2000 XP or NT 4 0 Your Matrox display driver includes Matrox PowerDesk software This software helps you get the most out of your Matrox card This section has important information on how to configure your display settings using Matrox PowerDesk software Accessing PowerDesk Many display controls are available through Matrox PowerDesk To access Matrox PowerDesk m Windows 2000 XP Right click your Windows desktop background then click Properties gt Settings gt Advanced gt PowerDesk gt Matrox Powe
20. erformance property sheet see Accessing PowerDesk page 11 2 Clear one or more check boxes For more information see context sensitive help 3 Click OK 2 Yes to accept the changes Depending on the feature you disabled you may have to restart your computer for the changes to take effect Solution Disable Windows effects Windows 2000 1 Right click your Windows desktop background then click Properties gt Effects 2 Disable one or more features under Visual effects 28 Matrox MED Series User Guide Solution Solution Problem Cause Solution Cause Solution Cause Solution W Windows XP 1 Right click your Windows desktop background then click Properties gt Appearance gt Effects 2 Disable one or more features If possible update your Matrox display driver For more information contact the computer or monitor vendor who provided your Matrox card Windows 2000 XP Disable Matrox hardware acceleration 1 Rightclick your Windows desktop background then click Properties gt Settings gt Advanced gt Troubleshooting or Troubleshoot 2 Move the Hardware acceleration slider to None 3 Click OK gt OK to accept the changes Program window or dialog box doesn t appear on screen Another window or dialog box may be covering the window or dialog box you want to see Move close or minimize any window or dialog box that may be covering the window or dialog box you want to
21. ernationalement sont galement reconnus par les pr sentes Deutsch Die eingetragenen Warenzeichen sind in den USA Kanada und oder anderen Landern registriert Alle sonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt e Italiano marchi registrati sono registrati negli Stati Uniti in Canada e o in altri paesi Tutti gli altri marchi registrati e nomi commerciali riconosciuti a livello nazionale e internazionale sono ugualmente riconosciuti qui e Espa ol Las marcas registradas est n registradas en los EE UU Canad u otros pa ses Por medio del presente se reconocen todas las dem s marcas y nombres comerciales reconocidos a nivel nacional e internacional English Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE Matrox Graphics Inc reserves the right to make changes in specifications at any time and without notice The information provided by this document is believed to be accurate and reliable However no responsibility is assumed by Matrox Graphics Inc for its use nor for any infringements of patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of Matrox Graphics Inc Francais Responsabilit LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT TRE MODIFI ES TOUT MOMENT SANS PR AVIS Matrox Graphics Inc se r serve le droit de modifier les sp cifications
22. fically accepts such disclaimer and waives ALL OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR OR INTENDED PURPOSE OR USE AND THE WARRANTY AGAINST LATENT DEFECTS WITH RESPECT TO THE HARDWARE AND OR SOFTWARE MATROX FURTHER DISCLAIMS ANY WARRANTY THAT MATROX PRODUCTS IN WHOLE OR IN PART WILL BE FREE FROM INFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer purchases the Matrox product this Limited Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain limitations of this Limited Warranty Statement may not apply to the consumer To the extent allowed by local law the remedies provided in this Limited Warranty Statement are the customer s sole and exclusive remedies Matrox MED Series User Guide 39 C Limitations of Liability 1 EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE LIMITED WARRANTY STATEMENT IN NO EVENT SHALL MATROX BE LIABLE FOR a any direct indirect special incidental consequential foreseeable or unforeseeable or punitive damages whether based on contract tort delict or any other legal theory and whether advised of the possibility of such damages and or b damages arising from the loss of use data production
23. ges to take effect Note To restore display adapters repeat steps 3 5 but click Enable in step 5 Not all graphics cards in the computer are fully supported Software doesn t work with a certain graphics card or another graphics card doesn t work at all If you have different models of graphics cards in your computer your Matrox display driver may not support all the graphics cards in your computer Under Windows 2000 XP a display driver may support one or more graphics cards If a display driver doesn t support a certain card a different display driver must be used for that card Software that depends on a certain display driver may not work with a graphics card that s not using the same display driver Note If your Matrox product was provided by the manufacturer of your computer check the Web site of that manufacturer for the latest display driver A display driver provided by the manufacturer of your computer is more likely to be tested with your computer model Under Windows NT 4 0 only one display driver at a time may be used To use more than one graphics card the display driver must support all the graphics cards installed If an unsupported graphics card is installed in your computer that card either isn t used or your computer restarts in VGA mode single display 640 x 480 resolution 16 colors Matrox MED Series User Guide 27 Solution Ifa graphics card isn t supported you may need to remove it If there s a graph
24. ging Web site www matroxmed com For technical support contact your dealer This is the quickest and most effective method of technical assistance Your dealer is familiar with your complete system In the case of hardware warranty assistance the product must be returned to the dealer who will return it to Matrox If your Matrox product was provided by your computer manufacturer contact this manufacturer For contact information see your computer documentation or contact the vendor 38 Matrox MED Series User Guide Warranty A Limited Warranty Statement 1 Matrox Graphics Inc Matrox warrants to the end user customer who provides adequate proof of purchase that Matrox hardware products purchased from Matrox authorized dealers will be free from defects in materials and workmanship for a period of one 1 year from the date of purchase This warranty applies only to the original end user purchaser and is non transferable Conditions and limitations of Matrox s warranty are stated below Matrox s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any a improper or inadequate maintenance b incompatibilities due to the user s hardware or software applications with or in which the Matrox product interfaces product of a special or custom made nature unauthorized modification or misuse improper installation misapplication or negligence o
25. he PCI slot you choose may affect your card or system performance For more information see your computer manual A WARNING Inserting your Matrox card into the wrong type of slot could damage your card your computer or both If you have a PCI card and you re using a 32 bit PCI slot only part of your card s edge connector the part closest to the bracket should be inserted into the PCI slot 3 Insert your Matrox card e l a Remove the cover for the slot you intend to use b Save the screw for the mounting bracket Position your Matrox card over the expansion slot you ve chosen c Push the card in firmly and evenly until it s fully seated in the slot d Replace the screw to secure the bracket of your Matrox card to the computer frame Your Matrox card is now installed Before restarting your computer connect your monitor or monitors see Connection setup page 7 After connecting restart your computer and install your Matrox software see Software setup page 10 A WARNING If your computer doesn t restart after your Matrox card is installed turn off your computer to avoid damaging electronic parts For troubleshooting information see page 17 6 Matrox MED Series User Guide Connection setup This section describes how to connect monitors to different models of Matrox ME
26. ics processor built into the motherboard of your computer that s not supported by your software see your system manual for information on how to disable this graphics processor Cause Windows 2000 XP If the Windows method for display driver installation was used instead of running the setup program included with your Matrox display driver the driver may not be installed for all the graphics cards it supports Solution Run the setup program included with the Matrox display driver The setup program automatically installs the display driver for each Matrox graphics card it supports Problem Screen image defects appear program doesn t run properly W or Windows doesn t work properly example mouse pointer not drawn properly Cause Some programs may not work properly with some Matrox acceleration Solution Disable specific types of software acceleration Windows 2000 XP 1 Double click the PowerDesk icon c on your Windows taskbar to access the PowerDesk main interface To see the PowerDesk icon in Windows XP you may need to click the Show hidden icons button on your Windows taskbar 2 Click Help gt Troubleshooting settings 3 Disable one or more features For more information see Matrox PowerDesk help 4 Click OK or Apply for your changes to take effect Depending on the feature you disabled you may have to restart your computer for the changes to take effect Windows NT 4 0 1 Access the Matrox PowerDesk P
27. ing This update may fix problems this program has with multi display systems For more information contact the software distributor for the program youre using If you re using multiple displays in independent mode try using stretched mode instead Programs that don t work in independent mode may work in stretched mode For more information see Matrox PowerDesk help 26 Matrox MED Series User Guide Solution W 0 Problem W Cause Solution Windows 2000 XP For advanced users To use a program that doesn t support multi display systems you can disable all displays other than your primary display 1 Double click the PowerDesk icon c on your Windows taskbar to access the PowerDesk main interface To see the PowerDesk icon in Windows XP you may need to click the Show hidden icons button on your Windows taskbar 2 Click Multi Display Setup Make sure you re using 1 display 3 Click Start gt Settings gt Control Panel gt Performance and Maintenance gt System double click gt Hardware gt Device Manager Depending on your version and configuration of Windows this part of the step may not be necessary 4 Click the plus sign to the left of the Display adapters 5 For each display adapter except for the one controlling your primary display right click the name of a display adapter then click Disable gt Yes Note Your primary display can t be disabled 6 Restart your computer for chan
28. io lectrique d passant les limites applicables aux appareils num riques de Classe A prescrites dans le R glement sur le brouillage radio lectrique dict par Industrie Canada JAPAN VCCI Compliance Statement Remark for the Matrox hardware products supported by this guide This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may occur in which case the user may be required to take corrective actions Lom HAVES EE BABERE VCCI PRCO 7 FZ ARREO l ORE r zR CERTA L ERE AA erer DEE ZE we e d le EE Namu ek WE EE EENEG EE EE E SC EUROPE English European user s information Declaration of Conformity C Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 89 336 EEC for a Class A digital device They have been tested and found to comply with EN501 1 CISPR11 EN55022 CISPR22 EN55024 CISPR24 and EN6060 1 2 In a domestic environment these products may cause radio interference in which case the user may be required to take adequate measures To meet EC requirements shielded cables must be used to connect the monitor and other peripherals to the card These products have been tested in a typical class A compliant host system It is assumed that these products will also achieve compliance in any class A compliant system
29. itor may not be properly connected Make sure you re using the correct connectors see Connection setup page 7 and that all connectors are properly fastened 18 Matrox MED Series User Guide Solution Solution o Cause Solution Cause Solution W Solution Make sure the monitor power cable is firmly in place Make sure the connection to the back of the monitor is firmly in place If your monitor uses BNC input make sure the Red R Green G Blue B Horizontal Sync HSYNC white or gray wire and Vertical Sync VSYNC black wire connections are firmly in place and HSYNC 75 VSYNC B B B B 0 50 lugged into the correct input pruga P Bayonet Nut Connect BNC Note For most analog grayscale monitors using BNC connectors not all BNC connectors are needed In most cases only the Green G Horizontal Sync H and Vertical Sync V connectors are used If your monitor uses BNC input one or more connection settings may be incorrect Make sure the input signal supported by your monitor is compatible with the output signal of your Matrox card For most devices the signals are configured to use 75 ohms For some devices for example some analog grayscale monitors or some Matrox MED5mp cards the signals are configured to use 50 ohms For more information see your product specifications If display problems occur after the startup screen of your operating system your software mon
30. itor settings may be incorrect Make sure correct software monitor settings are selected If your primary display is still usable see Monitor setup page 11 Otherwise see the next troubleshooting item Windows 2000 XP Make sure you re not using inappropriate monitor settings customizations 1 Double click the PowerDesk icon LJ on your Windows taskbar to access the PowerDesk main interface To see the PowerDesk icon in Windows XP you may need to click the Show hidden icons button on your Windows taskbar 2 Click Monitor and TV Adjustments 3 Select the appropriate device 4 Click Adjust visible area and refresh rate Reset Matrox MED Series User Guide 19 Cause You may be using a gray palette setting that doesn t conform to the DICOM standard Solution Make sure you re using either a fixed linear or a fixed non linear gray palette For more information see the Matrox PowerDesk help Cause Your monitor may not be properly calibrated Solution Make sure your monitor is calibrated for the gray palette you re using Problem After the startup screen or after display settings are changed the screen image is garbled or unusable blank screen rolling or overlapping screen images Cause The Matrox display driver may be trying to use settings your monitor doesn t support This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn t support or if
31. itors und anderer Peripherieger te an die Karte abgeschirmte Kabel verwendet werden Diese Produkt wurden in einem typischen der Klasse A entsprechenden Host System getestet Es wird davon ausgegangen daf diese Produkte auch in jedem Klasse A entsprechenden System entsprechend funktionieren Italiano Informazioni per gli utenti europei Dichiarazione di conformit Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva CEE 89 336 EEC relativamente ai dispositivi digitali di Classe A Sono stati provati e sono risultati conformi alle norme EN501 1 CISPR11 EN55022 CISPR22 EN55024 CISPR24 e EN6060 1 2 In un ambiente domestico questi prodotti possono causare radiointerferenze nel qual caso all utente potrebbe venire richiesto di prendere le misure adeguate Per soddisfare i requisiti CEE il monitor e le altre periferiche vanno collegati alla scheda grafica con cavi schermati Questi prodotti sono stati provati in un tipico sistema host conforme alla classe A Inoltre si d per scontato che questi prodotti acquisiranno la conformit in qualsiasi sistema conforme alla classe A Espanol Informaci n para usuarios europeos Declaraci n de conformidad Observaci n referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 89 336 EEC para dispositivos digitales de Clase A Dichos dispositivos han sido sometidos a prueba y
32. modes DPMS energy saving and DDC 2B Plug and Play monitor m 3D acceleration is only available with a 16 or 32 bit color palette m Thedisplay resolutions and refresh rates available depend on your Matrox graphics card display driver software monitor settings and monitor For information on the capabilities of your monitor see your monitor documentation m While using 2 displays at a time each monitor has its own monitor settings refresh rates 32 Matrox MED Series User Guide m While using 2 displays at a time both at the highest display resolution certain display limitations may apply m If youre using 2 digital monitors at the same time your Matrox hardware uses the same display resolution for both your monitors If you select different resolutions for your displays one of your display may use only a portion of the screen the rest of the screen will be black To avoid having only a portion of the screen used we recommend you select the highest display resolution available The highest display resolution available is the highest resolution supported by both monitors If one of your monitors supports a higher resolution it may use display scaling to fill the entire screen For more information on what your monitors support see their documentation If you re using 2 digital monitors at a time with your Matrox product and you want to use different orientations for each of them make sure you re using independent mode an
33. ngs are used for each display Gray palette setup Windows 2000 XP or NT 4 0 To select the gray palette setting for your displays 1 Windows 2000 XP From the main interface of PowerDesk see Accessing PowerDesk page 11 click Grayscale Settings Windows NT 4 0 Access the PowerDesk Gray Palette property sheet see Accessing PowerDesk page 11 2 Select the gray palette settings you want For more information see the Matrox PowerDesk online documentation 3 Click OK or Apply for your changes to take effect You may be prompted to restart your computer eS Note With your Matrox MED DVI product DICOM compliant grayscale output is intended primarily for digital monitors For analog monitors the accuracy and consistency of the gray palette is dependent on your monitor and its calibration 14 Matrox MED Series User Guide More PowerDesk information For more information on Matrox PowerDesk Windows 2000 XP For PowerDesk online help click Help 2 PowerDesk guide from the main interface of PowerDesk see Accessing PowerDesk page 11 Window NT 4 0 For context sensitive help where available click the Eu icon in the title bar then click the item you want help on Right click a help topic for a pop up menu that lets you print or copy it Some help topics are only available through context sensitive help m Access the Matrox PowerDesk Information property sheet see Accessing PowerDesk page 11 m
34. ocumentation Matrox MED Series User Guide 7 1 Connect the first monitor Connect your preferred monitor to the main connector A on your Matrox card Dil connector If your monitor has a DVI connector connect it directly to the main connector of your card If your monitor has an HD 15 connector use the DVI to HD15 adapter included with your product to connect your monitor to the main connector HD 15 connector 2 Connect the second monitor If your second monitor has a DVI connector connect it directly to the secondary connector B of your card If your monitor has an HD 15 connector use a DVI to HD15 adapter to connect your monitor to the main connector If you need a second DVI to HD15 adapter contact your computer vendor HD 15 connector e Note Whenever you restart your computer make sure your monitors are already turned on Otherwise the software may not be able to properly detect your monitors 8 Matrox MED Series User Guide MED5mp connection setup The following describes how to connect grayscale monitors to a Matrox MED5mp card This card is CEO gt CKD 6 0 designed for grayscale monitors with BNC connectors A WARNING Depending on your Matrox product the output signal is configured to use 50 or 75 ohms Before connecting a monitor to your Matrox card make sure they re compatible Other
35. oduct supports only 8 bit display modes With these display modes Windows XP disables the Screen resolution slider To change the screen resolution of your displays 1 Right click your Windows desktop background then click Properties gt Settings 2 If youre using a multi display desktop select a display 3 Click Advanced gt Adapter gt List all modes select a resolution and refresh rate for your display then click OK gt OK gt OK If possible use 1024 shades of gray For more information see the Matrox PowerDesk help Icons and other standard Windows graphics appear incorrectly You may be using 256 shades of gray with a Fixed linear gray palette If possible use 256 shades of gray with a Fixed non linear gray palette or use 1024 shades of gray For more information see the Matrox PowerDesk help Windows XP While using 256 shades of gray your Matrox product supports only 8 bit display modes With these display modes Windows uses only standard Windows colors 16 basic colors plus 4 reserved colors for icons and other standard Windows graphics Don t use the Windows XP themes To change your Windows appearance right click your Windows desktop background click Properties gt Themes select Windows Classic under Theme then click OK 22 Matrox MED Series User Guide Problem Cause W Solution Solution Problem 0 Cause Solution Cause Solution Can t select one or more display resolutions s
36. ong Matrox Asia Ltd Units 2405 6 24 F ING Tower 308 Des Voeux Road Central Sheung Wan Hong Kong Tel 852 2281 5700 Fax 852 2537 9530
37. our system manual Your computer BIOS may not be up to date For more information on your computer BIOS see your system manual Reinstall your previous graphics card and if possible update your computer BIOS This can usually be done with software from the manufacturer of your computer Contact your system vendor or manufacturer to get a BIOS update for your computer To get the correct BIOS update you may need to know the serial number your computer displays when it restarts This number is usually in the lower left corner of the display The BIOS of your Matrox card may need to be updated or restored Windows 2000 XP or NT 4 0 For advanced users If you have another VGA compatible graphics card ISA or PCI you can try resetting the BIOS of your Matrox card 1 Turn off your computer and insert the other graphics card into an expansion slot For more information on expansion slots see Choose an expansion slot page 5 Matrox MED Series User Guide 17 0 Cause Solution Solution Problem Cause Solution Cause Solution 2 Plug your monitor into the other graphics card and restart your computer Note Make sure your computer uses the other graphics card to control your primary display The graphics card that controls your primary display is the one that first displays information when you restart your computer Your computer BIOS Basic Input Output System and the slot type ISA PCI or AGP
38. output and support for up to 2 monitors at a time per card Hardware supplied MED2mp DVI MED3mp DVI and MED5mp DVI Matrox card AGP card shown For more information see page 7 MED5mp 3W3 i 6 si 5 n y He D A TA 0 Matrox card PCI For more information see page 9 DVI to HD15 adapter 2 monitor cables Matrox MED Series User Guide 3 Software supplied m Matrox PowerDesk to use your Matrox product B Other software see the CD ROM Readme file Installation overview 0 Note If your Matrox product is already partially or fully installed on your computer some or all the installation information in this guide may not apply to you However this information may be useful if you need to reinstall your Matrox product To install your Matrox product 1 2 3 4 Install the Matrox card see Hardware installation page 5 Connect your monitors see Connection setup page 7 Install the software see Software setup page 10 Set up the software see Display setup page 11 4 Matrox MED Series User Guide Hardware installation This section describes how to install your Matrox card If your Matrox card is already installed in your computer skip to Connection setup page 7 For information specific to your computer like how to remove its cover see your system manual A WARNING To avoid personal injury turn
39. own arrow gt Enter to restart your computer 2 From the startup menu choose Windows VGA mode 16 Matrox MED Series User Guide Main troubleshooting This section addresses possible problems that could prevent you from using your computer Problem Cause Solution Cause Solution Solution Cause Solution Cause Solution Cause Solution Computer doesn t display information or boot after Matrox card is installed Your Matrox card may not be properly installed Make sure your Matrox card is properly installed Specifically make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place For more information see Hardware installation page 5 There may be unsupported graphics hardware in your computer For Matrox multi display mode in Windows NT all graphics cards in your computer must be Matrox cards supported by the display driver If an unsupported graphics card is plugged into an expansion slot remove it If a graphics adapter is built into your computer motherboard your system may not have automatically disabled it when you inserted your Matrox card Check your system manual for instructions on how to disable your computer s built in graphics adapter Your computer BIOS Basic Input Output System settings may be incorrect Change your BIOS settings specifically the AGP aperture size For more information on your computer BIOS see y
40. peration outside the product s environmental specifications improper site preparation or maintenance 2 OQ 7 0 a 90 software other causes that do not relate to a product defect j defects or damage suffered as a result of force majeure including theft k defects or damage suffered as a result of normal wear and tear and or l stolen goods If Matrox receives during the applicable warranty period notice of a defect in a warranted hardware product and the defective Matrox product in question Matrox shall at its sole option either repair or replace the product and shall return the repaired product or a replacement product within a reasonable delay The replacement product may not be new provided that it has functionality at least equal to that of the product being replaced This warranty is valid in any country where Matrox hardware products are distributed by Matrox or its authorized dealers This Limited Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world B Limitations of Warranty 1 NEITHER MATROX NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND WHETHER EXPRESSED OR IMPLIED WITH RESPECT TO MATROX PRODUCTS MATROX SPECIFICALLY DISCLAIMS and the customer by accepting the Matrox product speci
41. rDesk HF m Windows NT 4 0 Click Start gt Settings gt Control Panel gt Matrox Display Properties double click Also to quickly access PowerDesk features double click the Matrox PowerDesk Windows 2000 XP or Matrox QuickDesk Windows NT 4 0 icon Gl on your Windows taskbar To see the PowerDesk icon in Windows XP you may need to click the Show hidden icons button on your Windows taskbar e Note Multi display mode is supported under Windows 2000 XP and NT 4 0 For more information on multi display mode see Windows 2000 XP online help under Multiple Display support Monitor setup Before changing your display resolution color palette or other Matrox PowerDesk settings make sure correct software monitor settings are selected If you have a Plug and Play DDC monitor correct settings are usually automatically selected The following explains how to make sure your monitor settings are okay A WARNING If you re using BNC connectors with a Plug and Play monitor the Plug and Play feature of your monitor can t be used A WARNING If incorrect software monitor settings are applied some monitors can be permanently damaged For more information see your monitor manual Matrox MED Series User Guide 11 Windows 2000 XP If you have a Plug and Play DDC monitor Windows should automatically use correct settings for your monitor To make sure the correct monitor is selected in Windows 1 Right click your Windo
42. revenue and or profit of in connection with the Matrox product or any business interruption 2 Without prejudice to the foregoing any liability of Matrox for any breach of warranty shall be limited to the amount paid by the customer for the defective hardware in question 3 To the extent allowed by local law Matrox s entire liability and the customer s exclusive remedy shall be the repair or replacement of any defective product during the warranty period Matrox does not offer any other warranty with respect to Matrox hardware or software or any other hardware or software 4 Customer shall be responsible for all applicable taxes duties and customs fees on any replacement unit as well as all transport insurance storage and other charges incurred on all returned products D Obtaining Service 1 Verify that your Matrox product was installed and configured according to the information in its accompanying documentation 2 Read the Troubleshooting information included with your Matrox product and the documentation provided by your dealer to see if you can solve the problem yourself 3 If you are still experiencing difficulties please contact your dealer where you purchased your Matrox product E General This limited warranty shall be governed by the laws of the Province of Quebec Canada and the federal laws of Canada applicable therein and the courts of the Province of Quebec shall have exclusive jurisdiction to hear and decide an
43. se ha comprobado que cumplen con las normas EN501 1 CISPR11 EN55022 CISPR22 EN55024 CISPR24 y EN6060 1 2 En entornos residenciales estos productos pueden causar interferencias en las comunicaciones por radio en tal caso el usuario deber adoptar las medidas adecuadas Para satisfacer las disposiciones de la CE deber n utilizarse cables apantallados para conectar el monitor y dem s perif ricos a la tarjeta Estos productos han sido sometidos a prueba en un t pico sistema anfitri n que responde a los requisitos de la clase A Se supone que estos productos cumplir n tambi n con las normas en cualquier sistema que responda a los requisitos de la clase A Copyright 2003 Matrox Graphics Inc e English All rights reserved Francais Tous droits r serv s e Deutsch Alle Rechte vorbehalten e Italiano Tutti i diritti riservati Espa ol Reservados todos los derechos Trademarks e Marques d pos es e Warenzeichen e Marchi registrati e Marcas registradas Matrox Electronic Systems Ltd Matrox Graphics Nucia anna Matrox DualHead CenterWINDOWTM DeskNav Desktop Navigator DVDMax M GigaColor M HeadCasting Matrox G400 Matrox G450 Matrox G550 Matrox HD Benchmark Matrox Marvel Matrox MED2mp Matrox MED2mp DVI Matrox MED3mp DVITM Matrox MED5mp DVI Matrox MED5mp M Matrox Millennium Matrox MMS Matrox Multi Monitor Series Matrox MultiDesk Matrox P650 Matrox P750
44. see If you re using multi display mode the program window or dialog box may be in a display or on a monitor that s unusable For example your monitor may not be properly connected or configured Make sure all the displays and monitors you want to use are usable For more information see other troubleshooting items in this guide The software may be using a display you didn t intend to use or the software may be configured to use more displays than the actual number of monitors you have For example you may be in DualHead Multi Display mode but you only have one monitor Disable the display Windows 2000 XP Only while using multiple displays in independant mode For more information see PowerDesk help 1 Right click your Windows desktop background then click Properties gt Settings 2 Select the display you want to disable then clear the Extend my Windows desktop onto this monitor check box Matrox MED Series User Guide 29 Cause The program window or dialog box may be somewhere off screen Solution Ifthe program window you want to see is named on the Windows taskbar right click on it and select Maximize If you click Restore the program window goes back to its previous position To fix this problem see the other solutions Solution Manually move the program window or dialog box 1 Press Alt Space 2 If you see a pop up menu click Move If you don t see a pop up menu press M for Move 3
45. see Choose an expansion slot page 5 of each graphics card help determine which graphics card controls your primary display To control which graphics card is used for your primary display you may be able to change the configuration of your computer BIOS For information on how to change your computer BIOS settings see your system manual 3 Insert your Matrox installation CD ROM 4 Click Start gt Run type d SysUtils You will need to use the PBIOSWin program to update the BIOS of your Matrox card For more information on how to use this program see the Readme file in the Sysutils folder 5 Turn off your computer remove the other graphics card then plug your monitor into your Matrox card 6 Restart your computer The power supply of your computer may not be powerful enough for all the devices on your computer For advanced users Remove unnecessary devices from your computer for example an unused network card or an extra CD ROM drive For more information see your system manual or the documentation for each device You may be able to upgrade the power supply of your computer We recommend a power supply of 300 Watts or more For more information contact your computer vendor Wrong color balance screen image off center or no picture at all Your monitor video controls may be improperly set Adjust your monitor controls brightness contrast and so on For more information see your monitor manual Your mon
46. tection TMDS clock C1 Analog red C3 Analog blue Analog ground C5 Analog R G amp B ret C2 Analog green C4 Analog horizontal sync Analog R G return Pinouts for an HD 15 connector Pin Signal Pin Signal Pin Signal 1 Analog red output 6 Ground 11 Not connected 2 Analog green output Ground 12 SDA DDC 3 Analog blue output 8 Ground 13 TTL horizontal sync 4 Not connected 9 5 V DDC 14 TTL vertical sync 5 Ground 10 Ground 15 SCL DDO 36 Matrox MED Series User Guide Pinouts for a 3WS3 connector 7 W Naa NN aD 1 2 3 Pin Signal Pin Signal Pin Signal 1 TTL horizontal sync 2 TTL vertical sync 3 Analog green output Matrox MED Series User Guide 37 More information We provide additional documentation in help files Readme files and Adobe Acrobat PDF Portable Document Format files To view or print PDF files use the Acrobat Reader program which you can install from the Matrox Installation CD ROM This guide is available on the CD ROM as a PDF file Guide Guide pdf o Note Be sure to check for any last minute release notes at the end of this manual and in the Matrox CD ROM Readme file Customer support Matrox MED products are available for purchase through Matrox partners To speak with a Matrox sales representative call 1 800 786 9836 in North America or see the Matrox medical imaging Web site for a list of our worldwide sales offices For more information see the Matrox medical ima
47. the monitor connected to your computer was changed without changing it in the software A WARNING If incorrect software monitor settings are applied some monitors can be permanently damaged For more information see your monitor manual Solution Windows 2000 XP W 1 If your primary display is unusable restart your computer in VGA mode see Restarting in VGA mode page 16 2 Right click the Windows desktop background then click Properties Settings 3 Move the Screen area Windows 2000 or Screen Resolution Windows XP slider down to its lowest setting then click OK 4 Restart your computer normally 5 Make sure the correct monitor is selected in Windows see Monitor setup page 11 6 Restore your original display settings see steps 2 and 3 W Windows NT 4 0 1 Ifyour primary display is unusable restart your computer in VGA mode see Restarting in VGA mode page 16 2 Right click the Windows desktop background then click Properties Settings Windows may prompt you that the display settings are incorrect for the current mode click OK to continue 3 Move the Desktop area slider down to its lowest setting then click OK 20 Matrox MED Series User Guide 4 Restart your computer normally 5 Select a monitor with the Matrox PowerDesk Monitor property sheet then adjust your display settings For more information see the Matrox PowerDesk online documentation Cause Files on your system may have been d
48. top run this program on your primary display Make sure the program window doesn t overlap any other display If the program doesn t work with the graphics card controlling your primary display or you want your main graphics card to control your primary display see the other solutions Change the configuration of your computer BIOS so that the slot type of your main graphics card has priority for becoming the primary display For information on how to change your computer BIOS settings see your system manual If your computer BIOS doesn t let you select which slot type has priority for becoming the primary display a BIOS update may be available to let you do this The BIOS of most computers can be updated with software For a possible BIOS update for your computer contact your system vendor If there s a graphics controller built into the motherboard of your computer by changing your computer BIOS settings you may be able to change which device controls your primary display For more information see your system manual If you don t need to use the graphics card that s controlling your primary display remove it from your computer If your primary display is controlled by the motherboard of your computer see your system manual for information on how to disable this graphics controller The program vou re using may not work properly with systems using more than one display ata time An update may be available for the program you re us
49. tout moment sans pr avis Les informations contenues dans ce manuel sont reconnues comme tant pr cises et fiables Cependant Matrox Graphics Inc n assume aucune responsabilit concernant leur utilisation ni leur contrefacon ou les autres droits des tiers r sultant de leur utilisation Aucune licence n est accord e sur aucun brevet ou droit d exploiter un brevet de Matrox Graphics Inc Deutsch Haftungsablehnungserklarung DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KONNEN OHNE VORHERIGE ANK NDIGUNG GEANDERT WERDEN Die Matrox Graphics Inc beh lt sich das Recht vor jederzeit und ohne Ank ndigung technische Daten zu andern Es wird keine Garantie f r die Richtigkeit des Inhalts dieses Handbuchs bernommen Weiterhin bernimmt die Matrox Graphics Inc keinerlei Verantwortung f r die Benutzung dieses Handbuchs weder f r Verst Be gegen Patentrechte noch f r andere Rechte Dritter die aus seinem Gebrauch resultieren m gen Es werden keinerlei Lizenzrechte gew hrt f r s mtliche Patente oder Patentrechte der Matrox Graphics Inc Italiano Discrezionalit LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE SENZA PREAVVISO Matrox Graphics Inc si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunque momento e senza alcun preavviso Le informazioni contenute in questa documentazione sono ritenute corrette e attendibili In ogni caso non imputabile a
50. upported by your monitor Windows 2000 XP or NT 4 0 Windows may be disabling display resolutions that it can t detect as supported by your monitor Install the latest monitor software from your monitor manufacturer Change Windows monitor settings 1 Right click your Windows desktop background then click Properties gt Settings 2 If youre using a multi display desktop select a display 3 Click Advanced gt Monitor disable Hide modes that this monitor cannot display then click OK gt OK Can t use Windows Windows reports a configuration error and or can t install or uninstall Matrox display driver Note Windows 2000 XP or NT 4 0 You may need administrator rights to install certain software For more information see Windows documentation The problem may be specific to the motherboard in your computer There may be a software update available for your motherboard To find out what motherboard model your computer is using see your system manual For more information contact the maker of your motherboard or computer Many motherboard or computer manufacturers have software updates available on their Web site Files on your system may have been deleted or corrupted Remove then restore Matrox software For more information see page 21 Matrox MED Series User Guide 23 Problem Monitor settings aren t automatically detected A WARNING If incorrect software monitor settings are used your display may become unusabl
51. ur screen Solution Select the highest display resolution available This generally results in better image quality While using two digital monitors at the same time certain limitations may apply For more information see page 33 Matrox MED Series User Guide 31 Product information Specifications MED2mp DVI MED3mp DVI MED5mp DVI MED5mp DualHead HF Grayscale support Hardware pivot Portrait monitor support Key features Multi display support in independent and stretched modes Graphics chip Matrox 512 bit GPU Memory type DDR Double Data Rate SDRAM Memory 256 MB 256 MB 256 MB 256 MB Main RAMDAC 400 MHz 400 MHz 400 MHz 550 MHz Secondary RAMDAC 400 MHz 400 MHz 400 MHz 550 MHz AGP 2x and 4x Card type compatible or PCI 64 bit 66 MHz PCIT 64 bit 66 MHz PCI 64 bit 66 MHz PCIT 64 bit 66 MHz Form factor ATX ATX ATX ATX Maximum 1920 x 1200 2048 x 1536 digital 2560 x 2048 digital 2560 x 2048 resolution digital analog 1920 x 1200 analog 1920 x 1200 analog analog Connectors 2x DVI I 2x DVI I 2x DVI I 2x 3W3 Certificationst Class A FCC CE CSA VCCI DualHead features control 2 displays at a time T Also compatible with 32 bit 33 MHz PCI slots and with 3 3 or 5 volt PCI slots ti For more information see page 43 Notes m Foralist of supported monitor and partner solutions see www matroxmed com m Your Matrox card is 100 VGA compatible and supports all VESA standards VBE 2 0 Super VGA
52. wise some monitors may be permanently damaged For more information see your monitor documentation 1 Connect the first monitor Connect one of the monitor cables included with your Matrox product to the main porc connector A on your Matrox card Connect the BNC connectors on your monitor cable to your preferred monitor 2 Connect the second monitor Connect your other monitor cable to the secondary connector B on your Matrox card Connect the BNC connectors on your monitor cable to your second monitor Note When connecting the BNC a AEN G2 connectors on your monitor cable to your gt PP monitors make sure the Green G Horizontal Sync H gray wire and Vertical Sync V black wire connections are firmly in place and plugged into the correct input Matrox MED Series User Guide 9 Software setup 2 Note This guide has references that are specific to the Matrox installation CD ROM If your Matrox product wasn t packaged by Matrox for example if it was included with your computer your product may not include this CD ROM If you don t have this CD ROM certain references in this guide may not reflect the software you have For more information see other software documentation provided by your system vendor W This section describes how to install Matrox software for Windows 2000 XP or NT 4 0 For other operating syst
53. ws desktop background then click Properties gt Settings gt Advanced gt Monitor If you re using a multi display desktop see Multi display setup page 14 select a display before clicking Advanced 2 If the monitor name listed doesn t match your monitor click Properties gt Driver gt Update driver Follow the on screen instructions 3 If you re using a multi display desktop see Multi display setup page 14 repeat steps 1 2 for each display in your Windows desktop For more information on Windows monitor settings see Windows documentation If you want to customize your Windows monitor settings 1 From the main interface of PowerDesk see Accessing PowerDesk page 11 click Monitor and TV Adjustments 2 Select the appropriate device 3 Click Adjust visible area and refresh rate Windows NT 4 0 1 Access the PowerDesk Monitor property sheet see Accessing PowerDesk page 11 2 If you have a Plug and Play monitor Make sure the Plug and Play DDC monitor button is selected If so the Matrox display driver automatically uses correct settings for your fe Plug and Play DOC monitor monitor If not click this button then click Apply If you don t have a Plug and Play monitor amp Default monitor 60 Hz See if the Default monitor 60 Hz button is selected If so use the Matrox monitor selection method For more information on Matrox monitor selection see Matrox PowerDesk online
54. y dispute instituted by the customer in connection with this limited warranty the customer waives by accepting the product its rights to institute proceedings in connection with this warranty against Matrox in any jurisdiction other than Quebec 40 Matrox MED Series User Guide Software license agreement Single User Products This Matrox software the Software is copyrighted by Matrox Graphics Inc All rights are reserved The purchaser is granted a license to use the software only subject to the following restrictions and limitations 1 The license is for the original purchaser only and is not transferable without written permission of Matrox 2 he original purchaser may use the Software on a single computer owned or leased by the original purchaser You may not use the Software on more than a single computer even if you own or lease more than one computer without written consent of Matrox 3 The original purchaser may make back up copies of the Software for his or her own use only subject to the use limitations of this license 4 The original purchaser may not engage in nor permit third parties to engage in any of the following e Providing or disclosing the Software to third parties e Providing use of the Software in a computer service business network time sharing multiple CPU or multi user arrangement to users who are not individually licensed by Matrox e Making alterations or copies of any kind in the Softwar
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