Helm user guide
Contents
1. B WEBHOST 10 http www WebHostAutomation com Voss Helm User Guide 4 Billing Click the Billing button from the main screen to access the Billing menu You will see your total account balance Billing Menu This is the main billing menu From this location you can access all the billing details about this account otal Account Balance 15 00 due Pu Make Payment Manage Credit Account Recurring Cards Statements Payments There are 4 options available here Firstly we ll look at recurring payments Recurring Payments Clicking on the Recurring Payment button will take you to that part of the system St Recurring Transactions The following shows the all of the recurring transactions for this account Click on the recurring transactions to view delete or update the transaction details Description Amount Start Date Interval Last Recurrance 1 x SOOMB Extra Diskspace 5 00 2004 07 15 Every 3 Months 2004 07 15 If you have any recurring transactions e g a monthly payment for a package or extra features etc they will be listed here Click on the transaction to get more details WEBHOST 11 http www WebHostAutomation com AUTOMATION Helm User Guide St Recurring Transaction Details These are the details for a recurring transaction for this account Click on Delete to remove the recurring transaction and any associated feature You can only remove package extras wi2. Please Enter Your Logon Details Above Click Here If you have lost your logon details felcome To Helm The Web Hosting Control System GC WebHost Automation Ltd 2004 Enter your username and password provided by your web host and click the Logon button to log into Helm BI AUTOMATION Kaes 5 http www WebHostAutomation com Helm User Guide 2 User Main Menu Upon logging into Helm this is the first screen you will see From here you can add packages and domains to your account access the Billing system if enabled change your password and personal details and access the Online Help system On every page you have the ability In the top left there is a quick link dropdown which navigates to the main areas of Helm you are likely to use along with a domain search box to access the online help menu or log off from your Helm session The WebHosting Control System Home Quick Link Logged In SAMPLE CUSTOME ze User Main Menu Search Domains Welcome This is the main menu to access any area of your control panel To access areas of your account click on the relevant buttons below Quick help can be found at the bottom of this page Resource Total Used Domains 3 Bandwidth 461KR Pn Disk Space S04ER P f SE FREE Packages Domains Domain Billing Registrations Current Balance 0 00 E Hat e Password Personal Details WebSit
3. From the dropdown box select the feature you wish to purchase and click Add New You can do this for as many features as you want as long as those features are available Important Note You will not be able to use these features until they are paid for in the Billing section Once purchased you will be able to see them in the Resource Usage section of your package AUTOMATION WEBHOST 21 http www WebHostAutomation com Helm User Guide Statistics Clicking on the Statistics button will take you to the statistics page for your package This will give you a basic indicator of how much bandwidth and diskspace your domains are taking up as well as the number of domains you have set up J Statistics The following shows basic statistics about your account These details are collected periodically and will show only the statistics up to the last collection time Domains Setup en 27 of 350 Bandwidth Usage mm 1 550 01 MBytes of 10 000 00 MBytes Used Diskspace Usage mm 465 20 MBytes of 1 000 00 MBytes Used Web Site Traffic Last 30 Days 104 70 MB 0 ME E 6 7 8 9 101112 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 Web Site Traffic Last 24 Hours Advanced statistics packages such as AWStats Livestats and SmarterStats are supported but availability is dependent on whether your web host offers them refer to them for more details WEBHOST 22 http www WebHostAutomation com
4. Si Invoice Details These are the details of an invoice for this account To view other invoices select the appropriate invoice fram the drop down list and click the Next button Invoice 1 Invoice Date 2004 07 15 Date Type Description 2004 07 15 Purchase Setup Fee for SOOMB Extra Diskspace 2004 07 15 Purchase SOOME Extra Diskspace Sub Total Discount Tax 099 Grand Total You can also print your invoice with the Print button on this screen WEBHOST 13 http www WebHostAutomation com UTOMATION Helm User Guide Manage Credit Cards Now that you have seen the invoice and the amount you need to pay you will want to set up a credit card so that you can pay the bill and any further purchases you may make through Helm Choose Manage Credit Cards from the Billing menu The next screen will tell you that you have no credit cards currently set up so click Add New Add Credit Card This form allows you to add a credit card to this account Friendly Name My visa Card Card Type RH CG VISA visa Ems r Mastercard e American Express Diners Club e CS Discover On this screen you can specify what card type you want to pay with and the friendly name you wish to call it It is highly recommended that you choose a relevant name instead of My Credit Card which is default For instance in the above example My Visa Card is chosen for Visa Relevant names are important i
5. A User s Guide to Helm WebHost Automation Ltd htto www webhostautomation con May 2005 Doc HELM300 02 04 Complying with all applicable copyright laws is the responsibility of the user Without limiting the rights under copyright no part of this document may be reproduced stored in or introduced into a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise or for any purpose without the express written permission of WebHost Automation Ltd WebHost Automation Ltd may have patents patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from WebHost Automation Ltd the furnishing of this document does not give you any license to these patents trademarks copyrights or other intellectual property 2002 WebHost Automation Ltd All rights reserved WebHost Automation Helm and the Helm Logo are trademarks of WebHost Automation Ltd The names of actual companies and products mentioned herein may be the trademarks of their respective owners Helm User Guide Table of Contents ABOUT HELM AND THIS GUIDE i unnnnnnnnnnnnnnunnnnnnnunnnunnnunnnnnnnnnn 4 1 LOGGING INTO HELM MEN 5 2 USER MAIN MENU svsccsssseicsnescsccsndsvcnnacesinsesasanssssssenssaarnsacann 6 3 GETTING STARTED YOUR DETAILS i unnnnnnnnnnnnnnnnnnnnnnunnunn 7 Chang
6. Add New You now need to choose a username and password that you will enter in future when you get prompted to access your protected folders 2 Add Secure User Use the form below to create a new secure user account for your domain name Once you have entered the relevant details click the Save button ta create the account ledomain com Password Confirm Password eees NOTE You cannot have a space in the User name This is due to the way that Windows user accounts work In the above example Userl John would not work but Userl John or Userl_ John is fine Click Save to save this user You can add as many users as you like When done go back to the main screen You can add Groups of users as well as single users To do this click the Groups button then click Add New to add a new user Group 62 Add Secure Group Use the form below to create a new secure group for your domain name Once you have entered the relevant details click the Save button to create the secure group ledomain com Group Name Sample Group Choose a Group Name and click Save NOTE You cannot have a space in the Group name This is due to the way that Windows group accounts work In the above example Sample Group would not work but Sample Group is fine AUTOMATION EBHosT 41 http www WebHostAutomation com Helm User Guide Now click that group to get taken to the
7. All Helm does is alter the website settings to allow the MIME types to be supported where applicable WEBHOST 56 http www WebHostAutomation com LI TOMA TlOonN Helm User Guide Custom Error Pages Helm lets you specify Custom Error pages for your domains instead of being directed to the default error pages such as Page cannot be found etc To choose a custom page for a particular error page choose Custom Error Pages from the Domain Menu Fe Custom Error Pages The following shows the list of customisable error pages To change an error page click on the relevant error code in the list below ledomain com Error Code Page Location 400 Bad Request Default Location 401 Unauthorized Default Location 403 Forbidden Default Location 404 Not Found i 500 Internal Server Error Choose the error code you want to edit to point to a custom error page Default Location Default Location Fe Update Error Page Use the form below to update the selected HTTP error page Click the Zaue button to save any change ledomain com Error Code 400 Bad Request Error Page URL MyErrorPages 400 asel e g HTTPErrors 404page asp Leave blank to set to default location Now simply choose the error URL This is the location of the page that is displayed when the error occurs This page should be placed within the wwwroot folder of the account The format of the path should start wi
8. Helm Control Panel nanf ptest com cecce COM Administration tesk Com innit com Microsoft SharePoint Admini S virtualdomain com Hd cgi bin S Web Service Extensions D Default SMTP Virtual Server 4 D 4 To delete a virtual directory after it has been created click the virtual directory from the menu and click Delete then OK to confirm AUTOMATION 9 WEBHOST 39 http www WebHostAutomation com Helm User Guide Secure Folders Helm offers the ability to password protect your folders if offered by your web host Choose Secure Folders from the Domain Menu Click the Install button to install password protection abilities on your folder You should now see this screen Secure Folders This area allows configure password protected areas of your website Secured Folder Support Has Been Installed ledomain com Status Enabled ma O Users Groups Folders You now need to set up a user account that will be able to access password protected folders that you set up on this domain Click the Users button and you will be taken to this screen Secure Folder Users Below shows a list of user accounts that can be granted access to secured folders Click Add New to create a new user account ledomain com Username There are no secure folder users created Add New 40 http www WebHostAutomation com AUTOMATION Helm User Guide Choose
9. Cl logs F mi This 15 a New Folder IT mi vravyroot MW E New Page html 2004 03 10 17 09 You can then go to the destination folder and see the file folder has been moved there X LT DD bestnatienFoldersfwmwroot JB E Name Last Modified Size tl Parent Folder C m C cgi bin D mj New Page html 2004 03 10 17 09 Copying Folders Files The Copy icon works exactly the same as the Move button except that a copy of the file s folder s are made in the Destination Folder whilst keeping the original file s folder s in the same place is WEBHOST 36 http www WebHostAutomation com AUTOMATION Helm User Guide Virtual Directories Helm supports the ability to add virtual directories to a domain In the Domain Menu choose Virtual Directories then on the new screen click Add New P B GC Ke K Virtual Directories Below shows a list of virtual directories that have been set up for this domain Click on virtual directory to update or remove from the domain Click on Add New to add a new virtual directory to this domain virtualdomain com Virtual Directory Points To There are no virtual directories created 0 Used Back Add M g Available Ge On the new screen you will have several options E Add Virtual Directory Si Use the form below to create a new virtual directory for your domain name Once you have entered the relevant details click
10. Zip JABL Default Credit Card Once saved the credit card number will be blanked out except for the prefix and suffix AUTOMATION 7 EBHOST 16 http www WebHostAutomation com Helm User Guide Make Payment This is where you go if you wish to pay your bill Methods of paying are dependent on what your web host has set up for you to use most web hosts support different gateways They will let you know acceptable forms of payment and provide you with the relevant details Make Payment Use the forms below to make payment on your account e es My Visa Card e FE WorldPay Please pay within 5 days of receiving reminder r Cheque Payment t Please pay within 5 days of receiving a reminder otal Account Balance 15 00 due Amount To Pay g15 00 The above are three examples of payment options Your web host may offer alternative methods If you wish to pay a specific amount for example a large amount to put yourself in credit you can do this in the Amount To Pay box You will see that if you are paying by credit card you can select which card you wish to use by simply choosing the relevant card from the dropdown box 7 EBHOST 17 http www WebHostAutomation com AUTOMATION Helm User Guide 5 Web Template Settings Your domain provider may offer the ability to purchase Website Templates through Helm Website Templates are ready made design products that ca
11. a new package click on the Add New button Package Name Type Domains Status There are currently no packages to display package sear Package Status Add Neu Assuming you have no packages set up click Add New This will take you to a list of available plans that you can choose to make your package from The list will have been set up by your web host so will be different to the one below Add Package Use the form below to add new package to this account To add domains to your account you will first need to add a package below Package Name ype Your Package Name Here Web Hosting Plan Sample Hosting Flan 10 00 Setup 5 00 Every 3 Months Choose a plan from the dropdown box and type a Package Name something relevant and click Save You will now see your package in the list of packages associated with your account AUTOMATION WEBHOST 9 http www WebHostAutomation com Helm User Guide Packages Below is a list of the packages that have been set up for this account To edit or remove a package click on the package name To add a new package click on the Add New button Package Name Type Domains Status Type Your Package Name Here Sample Hosting Plan Active Package Status If you click this Package you can enter the Package Screen providing you have paid for it The Package Screen Is discussed later but first you need to go to Billing to pay for your package where necessary
12. is first stored in the POP mailbox and you have several other options such as a vacation message being sent before the email is forwarded to another location After choosing the options you require for the POP3 account click Save to save it The number of POP3 accounts you have will be dependent on your web hosting account To delete a POP3 account open it and click Delete then OK to confirm WEBHOST 29 http www WebHostAutomation com AUTOMATION Helm User Guide Email Forwarding Helm supports Email Forwarding from your domain To add a mail forwarder click Email Forwarding then Add New Similar to the forwarding available when setting up a POP3 account you can set up forwarders for mail sent to a specific domain to get forwarded to a mailbox of your choice Catch all options can be specified as above A Add Email Forward Use the form below to add a new mail forwarder to this domain Once completed the form click the Gaue button to create the new email forwarder ledomain com Email Address test f sarmpledomain cam Email Server mail sampledomain cam Email Server IP 192 168 1 70 Forward To newmaiboxt2somewhere else com Set as the catch all account To delete a mail forwarder open it and click Delete then OK to confirm AUTOMATION WEBHOST 30 http www WebHostAutomation com Helm User Guide Multi Recipient Addresses Multi recipient Addresses MRAs are grou
13. the Secure Folders menu Ki i a Secure Folder Directories Below shows list of folders that have been secured Click Add New to create a secured folder ledomain com Directory Path There are no directories that have been secured Click Add New to add a new directory that you wish to password protect WEBHOST 43 http www WebHostAutomation com AUTOMATION Helm User Guide You will be prompted to add the path from the wwwroot folder to the folder that you wish to protect If you know the path you can type it manually Alternatively using the folder search tool highlighted will open a small window and let you select the folder by clicking it FR Add Secure Folder Use the form below to add new folder to be secured Click Save when completed ledomain com Directory Path cgi bin Hecurekde In the above instance the folder SecureMe was chosen to be secured Click Save to save the protection on this folder Now you need to select the users groups that you wish to have access to this folder Click the created folder and you will be taken to this screen AUTOMATION Kee 44 http www WebHostAutomation com Helm User Guide TR Update Secure Folder Use the form below to stop protecting this secure folder Use the Users and Groups sections below to add who has access to the protected folder ledomain com Directory Path SecureMe CH Back Delete EF Allow
14. you want to go up a couple of levels with one click For instance Home gt Domains gt Sample Hosting Package gt sampledomain com gt Statistics From the Statistics page you can go back to your Domain Menu to your Package Menu to the rest of your domains and back to your Control Panel home page with a single click AUTOMATION EBHOST 7 htto www WebHostAutomation com Helm User Guide Changing your Personal Details If you need to change your details for any reason you can do this at the main menu as well Simply click Personal Details and you will get taken to this screen E Personal Details Below are your contact details These details will be used when ever either your administrator or the control panel needs to get in touch with you For this reason itis important that these details are always kept up to date Last Name Address Customer Address 1 Town State County Country United States of America Zip PostCode CUSTOMER POS Daytime Tel Evening Tel Mobile Tel Fax Tel Secondary Email address SY Alter the relevant details and click Save to save them oe 8 http www WebHostAutomation com AUTOMATION Helm User Guide Adding a Package Click the Packages button to get taken to the Packages screen Packages Below is list of the packages that have been set up for this account To edit or remove package click on the package name To add
15. AUTOMATION Helm User Guide Domains Assuming you haven t yet got a domain set up in Helm you ll need to click the Domains button to get started e Domains The following are domains available for you to control Click on a domain name to access the control panel for that domain Customer Customer SAMPLE_CUSTOMER Domain Name User Status There are currently no domains to display Total Domains Found O Domain Search __ deeg Domain Status z i Click Add New and you will be prompted to choose your registration method P e Add Domain The form will allow you to set up new domain for this account You will taken through a small number of steps Click the Back button at any time to step backwards through the steps User Account 5SSMPLE CUSTOMER Package Sample Hosting Package Ce x No registration or transfer required Domain Registration vi Please register this domain Please transfer administration of this domain Select the type appropriate to you if unsure ask your web host and click Next ji WEBHOST 23 http www WebHostAutomation com A UTOMATION Helm User Guide e Add Domain The form will allow you to set up a new domain for this account You will taken through small number of steps Click the Back button at any time to step backwards through the steps User Account SAMPLE CUSTOMER Package Sample Hosting Package Domain Registration ho re
16. C db F ell logs FP oO wwwroot E Cu e New Page htmi 2004 03 10 17 09 WEBHOST 34 http www WebHostAutomation com AUTOMATION Helm User Guide Creating Folders You can create folders here as well Simply click the Create New Folder icon see screenshot below then choose the folder name and click the tick button Destination Felden JE Last Modified Size This is a New Folder mi EI New Page htmi 2004 03 10 17 09 Renaming Folders Files To rename a folder file simply click the Rename Folder icon Then click the tick button to save Editing Files To edit a file simply click it in the list It will then open in an editor and you can change it as necessary Click Save to resave it Deleting Folders Files To delete files or folders check the box next to them then click the Delete icon TR DD venstonralden JS Name Last Modified Size lags This is a New Folder www root F mi E New Page htmi 2004 03 10 17 09 WEBHOST 35 http www WebHostAutomation com AUTOMATION Helm User Guide Moving Folders Files To move a file check the box next to the item you want to move Then either use the file browser icon next to the Destination Folder text box to choose where you want to move the file to or simply type it in the text box Now click the Move icon to move it to the selected destination LL 231 vetnstienfolderf nmroot G E Name Last Modified Size IT mi Jadb F m
17. Email Server IP 192 168 1 70 Confirm Password lane Set as the catch all account Auto Responder Enable Responder M This 13 a sample auto response that will be sent when someone e mails this account Store amp Forward To rnydomain othermailbox cor Enter the email address you want people to mail this account at and a password The password will be used in programs such as Outlook to pull the mail from that domain You can also choose if it is a catch all account Setting the email account to be a catch all account will mean that not only will it collect email for the email address specified above but for any other mail sent to the domain that does not have an appropriate email account or email forward set up for For example if a mail was sent to anything mydomain com and this address ES FE es Sr 28 http www WebHostAutomation com AUTOMATION Helm User Guide was not setup for a specific account then the Catch All email account will collect this mail instead You can set up an Auto responder for the POP3 account as well In the auto responder text box enter the message you would like to be sent to the sender of mails you receive Finally you can store and forward emails sent to this POP3 account You can specify an email address where email sent to this account will get forwarded to after it has been stored in the POP mailbox This is much like a standard email forwarding account except the email
18. WebHostAutomation com AUTOMATION Helm User Guide Update Database Use this page to add remove users fram this database Click the Delete button to completely remove the database testdomain com Database Type MySQL Database Name test Connection Information Qe Database Users Username testuser Add New If you need to alter the user details for that database simply click the user and edit the details then click Save You can also delete the database by clicking the Delete button AUTOMATION 7 EBHOST 55 http www WebHostAutomation com Helm User Guide MI ME Types MIME Types represent file types that are presented to your web browser The MIME Types option in the control panel allows you to specify how the browser views the file To add a MIME type simply click MIME Types in the Domain Menu then click Add New Add MIME Type Use the form below to add a new MIME type for this domain Click the Save button to submit the form ledomain com Extension Content Type application x msexcel Enter the extension of the MIME type and the Content Type then click Save Helm will update your website settings to allow this type of MIME type to be parsed providing your browser allows this It doesn t matter what MIME types you set up to be opened by your web browser it can only open files of types that it supports You may need browser plug ins or other programs installed
19. account will be sampledomain com and the login to the FTP account will be the same password you use to log into Helm You can specify more FTP accounts if available if you wish Click FTP Accounts from the Domain Menu and then click Add New A I Add FTP Account Use the form below to add a new FTP account to this domain Click the Save button once you have completed the form ledomain com FTP Username MyUsermarme FTP Server fto sampledomain com FIP Server IP 192 168 1 70 Password esee Confirm Password esse M Can Read From Folder M Can Write To Folder Enter a username it isn t case sensitive and a password case sensitive Choose the permissions available and then choose the FTP Folder that the account has access to By clicking the icon at the side of the text bar you can use the handy FTP folder browser http localhost Selec al fed AUTOMATION WEBHOST 32 http www WebHostAutomation com Helm User Guide You can then select the folder you wish to provide access to and also expand the folder to allow access to just sub folders if necessary To delete an FTP account open it and click Delete then OK to confirm File Manager The File Manager lets you browse create and move folders and documents for your domain Choose File Manager from the Domain Menu Ee File Manager Below is list of files you currently have in your account webspa
20. ain alias and click Save Add Domain Alias Use the form below to add a new domain alias to this domain name Click the Save button to submit the forra ledomain com Domain Alias Name www ltestdomain cam To delete a domain alias after it has been created click the domain alias from the menu and click Delete then OK to confirm WEBHOST 48 http www WebHostAutomation com UTOMATION Helm User Guide Sub Domains Helm supports the addition of sub domains to a normal domain A sub domain name is the third or lower level domain name that points to a sub folder for the domain For example the sub domain http mysub domain com will point to http domain com mysub The sub domain will treat the sub folder as its root directory To add a sub domain click Sub Domains from the Domain Menu and click Add New Type in the name of the sub domain and click Save O Add Sub Domain Use the form below to add a new sub domain to this domain name Click the Save button to submit the form ledomain com Sub Domain Name sampledamain cam To delete a sub domain after it has been created click the sub domain from the menu then click Delete ES RE es ST 49 http www WebHostAutomation com UTOMATION Helm User Guide DNS Zone Editor If your web host has enabled this you can add and alter DNS records NOTE Do not alter any of these settings unless you fully u
21. ain com Folder Path Securelvle User Name Re Here User3 has been selected to give access to the folder Click Save to save these settings AUTOMATION 7 EBHOST 46 http www WebHostAutomation com Helm User Guide Update Secure Folder Use the form below to stop protecting this secure folder Use the Users and Groups sections below to add who has access to the protected folder ledomain com Directory Path SecureMe Allowed Groups Group Name Sample_Group Add New Allowed Users User Name Users To remove all protection and user rights granted to a particular folder simply choose that folder to get taken to the above Update Secure Folder screen and click Delete AUTOMATION WEBHOST 47 http www WebHostAutomation com Helm User Guide Domain Aliases Helm supports the addition of domain aliases A domain alias is the full domain name that will alias the main hosted domain for an account When connecting to the domain alias name through a web browser you will see the same web site as the main hosted domain For example if you had a domain sampledomain com and added the domain alias testdomain com then assuming both of these domains were registered to you a user would visit testdomain com and get sent to the original sampledomain com site To add a domain alias click Domain Aliases from the Domain Menu and click Add New Type in the name of the dom
22. available Simply click Install to install a package If you wish to uninstall a package at any time click Uninstall And finally Thank you for using Helm We hope you have as much enjoyment using our product as we do creating it If you have any issues using the Helm Control Panel please pass these onto your administrator who will be happy to help AUTOMATION Os E SH OS 61 http www WebHostAutomation com
23. ce You can use this file manager to directly alter the contents of your site ledomain com c doamainssampledamain com Show Folder Sizes JM x OB cestinationrode Cd Contents Last Modified _ db 0 Folders 0 Files Name Size J logs 0 Folders 0 Files Jvwvwroot 1 Folders 0 Files The above screenshot shows a typical new domain The Show Folder Sizes checkbox is not checked by default but you can check this and click Save if you wish to see the contents You can click on any folder to see its contents Creating Files You can create a file by clicking the Create File icon This will then bring up an editor within which you can create your file content and then save it as a file type of your choice SI Ke ES FE es e Tr 33 http www WebHostAutomation com UTOMATIOGN Helm User Guide e File Manager Below is list of files you currently have in your account webspace You can use this file manager to directly alter the contents of your site ledomain com SaveFileTo JE Save File As New Page html O S hAxl o Edla normal z Times New Roman 3 zl B 7 Ux x Ty Err oe This is a sample fle l he soEditor Lite 2 5 6 word s Once done click Save and then click Back to return to the main File Manager menu You will see the file there along with details about the last modified date and its size x Eae A vetntonroder IS E Name Last Modified Size T
24. d w Record Name NewDNSRecord Record Data 12 3 4 Record Preference oo t Mx records only To delete a record click it to open it and then choose Delete DNS Zone Editor may be disabled for your account depending on the settings your web host has chosen AUTOMATION Kee 5 http www WebHostAutomation com Helm User Guide ODBC DSNs Data Source Names DSNs provide connectivity to a database through an ODBC Open Data Base Connectivity driver The type of DSN you can add is dependent on the software you have on your server If you are not sure about a specific DSN ask your web host To add a DSN click ODBC DSNs from the Domain Menu then click Add New Add ODBC DSN Use the form below to add new data source name for your domain ledomain com e Microsoft Access C Microsoft SOL Server 7 i Microsoft SOL Server 2000 ODBC DSN Type f My SOL i Microsoft Excel C E text Choose the DSN you want to add and then fill in the relevant details for that DSN Click Save to save the DSN AUTOMATION WEBHOST 52 http www WebHostAutomation com Helm User Guide Database Manager Helm gives you the ability to add databases to your account for your domains to use The type and availability of these databases are dependent on what your web host offers To add a database simply click on Database Manager from your Domain Menu then choose Add New Add Databa
25. e Templates Online Help Down the left hand panel you can see the resources you are currently using along T Show QuickHelp Here you can see any new messages that have been sent to you by your QuickHelp provides definitions of the with r nt i g igen SEH web host options available to you on a particular page WEBHOST 6 htto www WebHostAutomation com AUTOMATION Helm User Guide 3 Getting Started Your Details This guide assumes that you have not yet selected a package or added a domain to your account If you have completed either of these steps then you should proceed to going through the domain functionality see page 19 Changing your Password The first thing you may want to do is change your Helm login password from the one given to you by your web host This is a simple enough process From the main menu click the password icon You will be presented with the following screen Ei Control Panel Password Use the form below to change your control panel password The change is instantaneous The old password will become invalid immediately old Password New Password confirm Password Simply enter your old password followed by your new password twice then click Save to change your password to the new one Click Back to go back to the main menu or alternatively click the Home link at the top of the page underneath the banner The top link bar is useful if
26. ed Groups Group Name ho groups have been granted access to this secure folder Add New Allowed Users User Name ho users have been granted access to this secure folder To add a group choose Add New under the Allowed Groups section You will see the groups available to add to this folder In this case only one Is available so this Is selected TR Add Access To Folder Use the form below to allow secure or user to have permissions to access the secure folder ledomain com Folder Path SecureMe Group Name Sample Group CH Back Click Save to add this group to the folder Now all users in this group will have access to the secured folder in this case User1 and User2 B CD WEBHOST 45 http www WebHostAutomation com AUTOMATION Helm User Guide CS Update Secure Folder Use the form below to stop protecting this secure folder Use the Users and Groups sections below to add who has access to the protected folder ledomain com Directory Path SecurehMe Allowed Groups Group Name Sample_Group Add Neu Allowed Users User Name ho users have been granted access to this secure folder Add Mew To add individual users click Add New under the Allowed Users section As with groups you can select available users to add to the folder TR Add Access To Folder Use the form below to allow secure or user to have permissions to access the secure folder ledom
27. f you are planning on adding several cards to the system Once you have chosen the name and type of card click Next O 14 http www WebHostAutomation com AUTOMATION Helm User Guide Add Credit Card This form allows you to add credit card to this account Friendly Name My Visa Card EE Card Type VISA visa re Card Details Card Number valid From Date Expiry Date Card Holder Details Name on Card Address Town County State Country PostCode zip rvn You will be presented with the above screen One point of note Default Credit Card Default Credit Card Checking this box will make Helm automatically select this credit card for any future payments so if there are a choice of cards under your account this is the one that will be used Enter the relevant details for your card and click Save to save them AUTOMATION WEBHOST 15 http www WebHostAutomation com Helm User Guide A Credit Card Details These are the details for a credit card in this account Click on Delete to remove the credit card Friendly Name My visa Card EA Card Type VISA visa Card Details Card Number 49290050 00 OO 06 valid From Date a v 2002 w Expiry Date U v Z e00 M Card Holder Details Name on Card Mr John Smith Address 123 Domain Test House Town County State Country PostCode
28. gistration or transfer required Domain Name www sampledomain cam Enter your domain name then click Save You will now see your domain added here e Domains The following are domains available for you to control Click on a domain name ta access the control panel for that domain Customer Customer SAMPLE_CUSTOMER Domain Name User SAMPLE CUSTOMER Active Status sampledamain cam Total Domains Found 1 Domain Status Add New Clicking this domain will take you to the Domain Menu However you may first want to make sure your domain Is registered ES RE es ES Tr 24 http www WebHostAutomation com UTOMATION Helm User Guide 7 Domain Registration From the User Main Menu click Domain Registrations You will be presented with two options Add Domain Registration The form will allow you to set up a new domain registration for this account Click the Back button at any time to step backwards through the steps Ce Domain To Be Registered Domain Registration c Domain Administration To Be Transferred Domain To Be Registered If the domain name has not yet been registered you can request the domain to be registered by selecting this option Not all domain types will be available to register Select this option then in the next screen type in your domain and click Save Your web host will take the next steps of registering your domain for you if applicable a Add D
29. he box If you choose this option you also have the option to redirect to the exact URL This is useful if you want any file or folder paths visited within the virtual directory to be ignored and for the visitor to be sent directly to the URL only Therefore if you disable this then if a client goes to http mydomain com virtualdir abc page html then they will be redirected to http redirectedURL com abc page html automatically If you enable this then if a client goes to http mydomain com virtualdir abc page html they will just go to http redirectedURL com is Add Virtual Directory Use the form below to create a nes virtual directory for your domain name Once you have entered the relevant details click the Save button to create the account virtualdomain com Path To Virtual Directory Virtual Directory Name C Physical Folder physical Folder Allow Directory Browsing Ge UPL Redirect Redirect To URL http I Redirect to Exact URL WEBHOST 38 http www WebHostAutomation com UTOMATION Helm User Guide Once you have chosen the settings for your virtual directory click Save You can then see the virtual directory in I IS Internet Information Services 115 Ma d File Action View Window Help Internet Information Services Mar Eagle HELMSVE 10 local computer FTP Sites 4 1 Application Pools web Sites f k Default Web Site Stopped Livestats FFF COP
30. in com Web Server DEYSYER1 Website IP 192 168 1 3 Shared Physical Path c domains sampledomain com Directory Browsing Website Write Permissions Website Extensions ASP Installed ASP NET Installed Perl Installed PHP Installed CGI Bin Installed ColdFusion 5 MX Available Select the extensions you wish to install where available and click Save To enable Directory Browsing or Website Write Permissions simply check the relevant box and click Save You can remove uninstall settings by unchecking the relevant boxes then clicking Save AUTOMATION WEBHOST 60 http www WebHostAutomation com Helm User Guide Statistics The Statistics page allows you to monitor your web site traffic as per page 21 Also if your web host provides the ability to install Statistics packages to monitor your domain then you can find the install buttons here too Statistics The following shows basic statistics about your account These details are collected periodically and will show only the statistics up to the last collection time ledomain com Bandwidth Usage 0 00 MBytes Diskspace Usage 0 00 MBytes Advanced Statistics AW Stats Install Install J Deepmetrix Livestats v5 Deepmetrix Livestats v6 Install WW Install NM Smarter Stats vi Depending on the advanced statistics packages available to you you may see any or none of the above features
31. ing your bassword 2 Changing your Personal Details 8 Adding Package it ee tre 9 4 BILLING EE 11 Recurring bavmente 11 Account Statements cece cece ee esse esse sees eeeenenenenenenenes 12 Manage Credit Cards 14 Make bavment eset ee eee ease ee eee ease eeeeeeeeaeeeeeneeeeaeaenggs 17 5 WEB TEMPLATE SETTINGS eseu KKK KKK KKK KKK KEN ek 18 6 YOUR PACKAGE re re 19 Resource Us ee ee ee ee ert eee 20 Extra Feature EE 21 A 5 Lei EEEE A crete oe E E ET 22 Kal UU EEE ear i er ee ee eee 23 7 DOMAIN REGISTRATION nnunnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnvnnen 25 Domain To Be Reostered 25 Domain Administration To Be fransterred nner 25 8 YOUR DOMAI N S DOMAIN MENU nee KKK KKK KKK 27 Email Accounts POP3 rrirararrarnrnararnrnararnrnarnrnararsnnerersrnersrnesensnn 28 Email Forpwardunmg 30 Multi Recipient Addresses ararrararanarnrnarararsrnrnerarsrnrnererarsrsrssnennn 31 FRAU hr 32 File Manager 33 Virtual Directories rararnarararnrnrnerararsrnenerersnsrnsnerersnsrnsverensnsnnsnennr 37 D 00 0 RE EE EE EE EEE 40 Domain Aliases EE EE EE 48 VIDE je 49 DNS Zone Editor TE 50 AUTOMATION WEBHOST 2 http www WebHostAutomation com Helm User Guide AIR eg OS ee ee eee er eer cr et E 52 Database ETE Te DEER 53 MEET ee risene renerne nE ISE tener are ere en eer 56 Custom Error PA ja 4r vrede a7 FrontPage Exvtensions essen eeesa eset eee enereeaeaetaeannes 58 Ee 59 Web Site Sett
32. ingS cee eee e cree nese eee esse ease eee ee enna ee ete ena 60 Se Te EEE EE TA 61 And final 61 WEBHOST 3 http www WebHostAutomation com AUTOMATION Helm User Guide About Helm and This Guide The Helm Web Hosting Control System is an extremely powerful hosting automation solution for Windows 2000 and Windows NET servers Helm is developed by WebHost Automation Ltd a United Kingdom based corporation Their main website is http www webhostautomation com Please take some time to read over this guide Doing so will make your experience as a user much more enjoyable and profitable We have littered this guide with helpful screenshots and valuable step by step guides CD WEBHOST 4 http www WebHostAutomation com AUTOMATION Helm User Guide 1 Logging Into Helm When you first get to the Helm Control Panel login screen you will be prompted to enter your username and password These will have been given to you by your web host If you havent been provided with these please refer to your web host Below is the default login page you will see but some web hosts may use different login pages Choose the interface you want to use with Helm there are several icon schemes available Check this box if you don t want to have to login every time you launch Helm Language English x ify ere you can speci Interface Standard AP the language you wish Remember Me TI to view Helm in
33. n be used as a basis for fast and high quality web design Through Helm you have the ability to purchase a huge variety of web templates You can then download them to your local PC and FTP them up to your website Clicking on the Website Templates icon will take you to this screen Website Templates Website templates flash templates and web templates are ready made web design products that can be used as a basis for fast and high quality web design All web templates website templates flash templates are completely customizable and ready for immediate download If your looking for a template to kick start your website design then look no further Simply choose from one of the categories below Categories 12345678910 gt Web design templates e Flash intro templates Logo templates e Corporate Identity Flash templates Logo sets Icon sets 3 colors Price 59 Details 30D style gt Agriculture Animals amp Pets Architecture Art amp Photography Business Cafe and Restaurant ars Clean style Communications Computers og Dating Dynamic Flash Education EE EE EE You will be presented with a large assortment of different templates categorized on the left hand side with previews of each category on the right Clicking on a template will open it in a new window and you can then choose to customize it and then buy it directly through TemplateMonster over a secure connecti
34. nderstand what you are doing Click the DNS Zone Editor from the Domain Menu You will see that default DNS zones are set up for your domain DNS Zone Editor The following shows the contents of the DNS zone for this domain name To change a record click on the relevant record in the list below Click Add New to add a new custom DNS record to the zone Warning Changing these settings can cause your website and or related services to stop working please do not modify any records without fully understanding the changes you wish to make ledomain com Record Name Type Data 192 168 1 70 192 168 1 70 A Host Record A Host Record A Host Record 192 168 1 70 A Host Record 192 168 1 70 A Host Record 192 168 1 70 Mix Mal Exchange Record mail sampledomain cam 2 1 To create a new record choose Add New Choose the record type you want from the dropdown box Then enter the record s name data IP and if it is an MX record the Record Preference the preference number is used to indicate in what order the mailer should attempt delivery to the MX hosts with the lowest numbered MX being the one to try first Now click Save to save your settings AUTOMATION WEBHOST 50 http www WebHostAutomation com Helm User Guide Add DNS Record Use the form below to add a new OMS record to the domain s DNS zone Click the Save button to submit the form ledomain com Record Type st Recor
35. omain Registration The form will allow you to set up a new domain registration for this account Click the Back button at any time to step backwards through the steps Domain Registration Domain Administration To Be Transferred com Domain Name oom Domain Administration To Be Transferred If the domain name has already been registered however the administration requires to be moved to this system then the transfer option should be selected Transferring the administration of a domain will mean that the domain renewal fees will be made from this system rather than WEBHOST 25 http www WebHostAutomation com AUTOMATION Helm User Guide the current location Select this option then in the next screen type in your domain and click Save Your web host will take the next steps of transferring your domain for you if applicable AUTOMATION 9 WEBHOST 26 http www WebHostAutomation com Helm User Guide 8 Your Domain s Domain Menu Upon selecting your domain from the domains list you will be taken to the Domain Menu for that domain The domain menu is the main control panel for individual domains This area will give you access to all features for a particular domain robrob com User KE Hosting Package Test Package URL http www robrob com Domain Status Name Server Records nsi vwebhost net 192 168 1 3 ns2 webhost net 192 168 1 3 CH Email Accounts Email Multi Reci
36. on Nothing could be simpler AUTOMATION 9 WEBHOST 18 http www WebHostAutomation com Helm User Guide 6 Your Package Once your balance is paid go back to the main screen choose Packages and then click on your package You ll be presented with a list of options relating to your package Package Details This is the main menu for your package You can access the domains that have been setup within this package view what resources have been used by this package or add more features using the buttons below 2 Your Package Name Here Friendly Name Type your Package Name Here Resource Extra Features Domains Statistics Usage 7 EBHOST 19 http www WebHostAutomation com 8 AUTOMATION Helm User Guide Resource Usage Here you can view all of the resources available to you along with the number of those resources you ve used The number of resources available will be dependent on what your web host offers and the package you have purchased Below is an example screen i Resource Usage The following shows resource usage on this account You can view resource usage for a package plan ar account 2 Your Package Name Here Domains Bandwidth Disk Space ODBC DSWNs Sub Domains Domain Aliases ASP Installations ASP NET Installations PERL Installations PHP Installations ColdFusion Installations CGI Installations FrontPage Extensions Shared SSL Domains FTP Accoun
37. ou put in here will be accessed through https You will need an SSL certificate which you will need to arrange through your web host if offered To install simply click SSL from the Domain Menu then click Install The SSL path is by default the root of your website folder Shared SSL This area allows you to install remove support for shared SSL an this domain Shared SSL has been installed ledomain com Status Active SSL URL https webserver secure site org uk sampledamain com SSL Physical Path c domainsysampledomaln com SSL ma O If you wish to uninstall the SSL support simply click Uninstall AUTOMATION WEBHOST 59 http www WebHostAutomation com Helm User Guide Web Site Settings Depending on the contents of the package you have purchased your domain may be able to Support one or more website extensions such as ASP Perl and PHP You may also set up directory browsing and from version 3 2 4 onwards you can enable write permissions on your site This enables web pages to write to and delete files within your web space For added web site security you should disable this unless absolutely necessary To set up any of these choose Website Settings from the Domain Menu Q Website Application Settings This page allows you to make changes to how your website executes applications such as ASP ASP NET Perl and PHP ledomain com Website URL http www sampledaoma
38. pient FTP Accounts File Manager POPS Forwarding Addresses Kc Cc Za Virtual Secure Folders Domain Aliases Sub Domains DNS Zone Directories Editor E ODBC DSNS Database MIME Types Custom Error FrontPage Manager Pages Extensions Web Site Statistics Settings WEBHOST 27 http www WebHostAutomation com AUTOMATION Helm User Guide You can see links at the top to take you back to the domain s package and open the domain s URL It also displays the name server s that the domain is recorded on Clicking the Delete button will prompt you to delete the domain which you can confirm if you want to remove the domain Note Not all of the above menu items may be available to you They depend on whether your web host offers them or whether you have purchased them where applicable Email Accounts POP3 You can set up POP3 accounts to collect mail for your domain By default when a domain is created a mail domain com POP3 account is created You can add delete alter this and other POP3 accounts for your domain Choose Email Accounts POP3 from the Domain Menu Click Add New to create a new POP3 account Add Email Account Use the form below to create a new POPS email account for your domain name Once you have entered the relevant details click the Save button to create the account ledomain com Email Address hest sampledomain com Email Server maill sampledomain cam
39. ps of addresses that email is forwarded to when it is received in a specific mailbox They work similar to Mail Forwarders but you can forward to multiple addresses instead of just one The top address is where mail will be received while the recipient addresses are those that the mail will be forwarded to Choose Multi Recipient Addresses from the Domain Menu then click Add New to add one Note only one address can be added per line Also your web host may have restricted the number of recipients in an MRA so check this 7 Add Multi Recipient Address Use the form below to add a new MRA to this domain Once completed the form click the Save button to create the new email MRA ledomain com Email Address hest sampledomain com Email Server maill sampledomain cam Email Server IP 192 168 1 70 test test com sample sample com domaini domain com Recipient Addresses Add ane email address per line Set as the catch all account The catch all option is the same as outlined in POP3 accounts To delete an MRA open it and click Delete then OK to confirm WEBHOST 31 http www WebHostAutomation com UTO MA TTC bd Helm User Guide FTP Accounts FTP accounts let you use an FTP tool to upload files to your account When you set up a domain it adds an FTP account automatically for you This account is the same name as your domain so if your domain is sampledomain com the FTP
40. se Use the form below to create a new database for your domain Once you have entered the relevant details click the Save button to create the database ledomain com Microsoft SOL Server 7 Microsoft SQL Server 2000 Database Type My SOL Ce Microsoft Access Choose the database type you wish to add along with a suitable name and click Save The database will be created AUTOMATION WEBHOST 53 http www WebHostAutomation com Helm User Guide Update Database Use this page to add remove users from this database Click the Delete button to completely remove the database testdomain com Database Type MySQL Database Name test Connection Information Database Users Username There are no databases users for this database Add Neu You can see that there is a Connection Information field underneath the database name This will be populated with data by your reseller telling you how to connect to your database You now need to add a user for this database To do this click the Add New button Update Database User Use this page to add remove users for this database Click the Delete button to completely remove the user testdomain com Database Name test Database Username testyser Confirm Password Fill in the Database username and password and click Save You will now see the database and username added for your domain Os EBHOST 54 http www
41. th a to specify the root of the web site So MyErrorPages 400 asp will point to an ASP page in the MyErrorPages sub folder of the wwwroot folder Click Save to save the custom location 9 WEBHOST 57 http www WebHostAutomation com AUTOMATION Helm User Guide FrontPage Extensions Some web hosts may offer the ability to install FrontPage Extensions which allow you to use FrontPage to publish to your domain You can find out full details from your web host about this if they offer it To install FrontPage choose FrontPage Extensions from the Domain Menu then click Install to install FrontPage Extensions Frontpage Settings This page allows you to install or remove Frontpage Server Extensions fram this site FrontPage Extensions have been installed on sampledomain cam ledomain com Frontpage Extensions Installed Username sampledomain co fol password pesssssses You can then see the username provided to you for FrontPage By default the password is set to your control panel password so you can change this as necessary and click Save to save the settings WEBHOST 58 http www WebHostAutomation com UTOMATION Helm User Guide SSL Helm allows support for Shared SSL Secure Socket Layer for your website This means you can set up additional space that is accessible through https rather than http It creates a folder within your web space called SSL so any files y
42. the Save button to create the account virtualdomain com Virtual Directory Name e Physical Folder PhysicalFolder JB Allow Directory Browsing C UPL Redirect Redirect To URL http L 0 Redirect to Exact URL 2 Ee RE es ST 37 http www WebHostAutomation com AUTOMATION Helm User Guide An explanation of each option is as follows Path To Virtual Directory Enter the full path that you want to have in the URL before the virtual directory name If you want the virtual directory to be created in the root of the website e g http mydomain con virtualdir then leave the box blank If you want to have the virtual directory at http mydomain com apps net virtualdir then enter N apps net into the text box Virtual Directory Name This is the name of the virtual directory itself So if you enter the name shoppingcart here that is what your virtual directory will be called You now have the option of two types of virtual directory Physical Folder By choosing this you can have the virtual directory point to a physical folder within your web space If you choose this option you also have the option to enable directory browsing This is useful if you wish visitors to the virtual directory to see the contents of the physical folder if there are no default documents to display URL Redirect Alternatively you can choose this and have it point to a URL of another website that you specify in t
43. thin your ovn account Description SOOMB Extra Diskspace Start Date 2004 07 15 Recurrance Every 3 Months Quantity 1 Amount Payable 5 00 Last Recurrance 2004 07 15 Here you can see details of the transaction and where applicable the ability to delete a particular transaction Account Statements Click on the Account Statements button to view your invoices From this screen you can also search by date on past invoices by using the provided fields to enter the date period you wish to search within There is also a useful calendar button next to the fields that you can use to select dates C Account Statements The following shows a statement of purchases and payments for this account between the selected dates To view further details about an invoice click on the transaction of type Invoice Statement Dates From 2004 04 16 C Ta 2004 07 15 Me otal Account Balance 15 00 due Date Type Description Credits Debits Balance 2004 07 15 Invoice Invoice 1 415 00 15 00 Statement Total 15 00 AUTOMATION 9 WEBHOST 12 http www WebHostAutomation com Helm User Guide Your balance is displayed at the bottom along with items appearing in the statement from the shown dates To view each invoice simply click on it You will be taken to a screen with more details about the invoice including a breakdown of the cost quantity and date purchased Click on an invoice to view its details
44. ts POPS Account Mail Aliases Multi Recipient Addresses mmm O of 10 mmm 0 00 MB of 10 MB mmm 0 00 MB of 10 MB mee Of 10 mee Of 10 m Of 10 ema of 10 mmm O of 10 mee Of 10 m 0 of 10 mee Of 10 mmm O of 10 mmm O of 10 mee Oo of 10 mm 0 of 10 emm 0 of 10 mmm O of 10 mmm O of 10 The status bars change from green to red when you are approaching the limit on resources to easily identify resource shortages 2 EBH OST AUTOMATION 20 http www WebHostAutomation com Helm User Guide Extra Features Extra features may or may not be offered by your web host These can be a wide range of items that you can add to your package that you may find necessary to run your site s Examples include extra domains extra bandwidth and extra diskspace The screen below shows a couple of options Extra Features The follow form allows you to purchase extra features for this account Adding extra features such as extra domains will increase your package limits allawing you to setup up more than the original default lirnits Customer Customer SAMPLE CUSTOMER User Account SAMPLE CUSTOMER Reseller Gap E RESELLER Add Extra Feature Extra 100MB Diskspace 30 00 Setup 30 00 Every ear Quantity Extra 10UMB Diskspace 30 00 Setup 30 00 Every rear Extra Domain 50 00 Setup 50 00 Every Yea Purchased Extra Features Description Quantity No extra features have been added to this package
45. update screen 6 2 Update Secure Group In order to update this secure group use the form below to make any necessary changes To add or remove users from this secure group you can using the user section below ledomain com Group Name Sample Group secure User Name There are no secure users within this group Add New You will see that there are no users added to the group yet Click Add New to add a user to the group 62 Add User To Group Use the form below to add secure user to secure group for this domain ledomain com User Name User Group Name You can now select a user to add to the group from the list of available users in the dropdown box Choose one and click Save Repeat the process for however many users you wish to add to the group WEBHOST 42 http www WebHostAutomation com AUTOMATION Helm User Guide 2 Update Secure Group In order to update this secure group use the form below to make any necessary changes To add or remove users from this secure group you can using the user section below ledomain com Group Name Sample_Group secure User Name Leer serz Add New Once you have added users to a group removing them is simple Click the user you want to remove and click Delete To delete the group and all users associated with it choose the group and click Delete Now you have your users and groups set up select Folders from
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