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1. 4 Consumable and Accessory ltems that expired in accordance with a rated life 5 Problems arising from other than defects in materials or workmanship and 6 Normal Periodic Maintenance Items such as Waste Ink Absorber Paper Feeding Kit Fuser and Laser Units This limited warranty is VOID if this Product has been altered or modified in any way including but not limited to attempted warranty repair without authorization from Brother and or alteration removal of the serial number What to do if you think your Product is eligible for warranty service Report your issue to either our Customer Service Hotline at 1 877 BROTHER 1 877 276 8437 or to a Brother Authorized Service Center within the applicable warranty period Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U S For the name of local Brother Authorized Service Center s call 1 877 BROTHER 1 877 276 8437 or visit www brother usa com What Brother will ask you to do After contacting Brother or a Brother Authorized Service Center you may be required to deliver by hand if you prefer or send the Product properly packaged freight prepaid to the Authorized Service Center together with a photocopy of your bill of sale You are responsible for the cost of shipping packing product and insurance if you desire You are also respon
2. Chapter 1 Accessing the Advanced User s Guide Software User s Guide and Network User s Guide This Basic User s Guide does not contain all the information about the machine such as how to use the advanced features for Copy Printer Scanner and Network for DCP 7065DN and HL 2280DW When you are ready to learn detailed information about these operations read the Advanced User s Guide Software User s Guide Network Glossary and Network User s Guide for DCP 7065DN and HL 2280DW that are on the Documentation CD ROM Viewing Documentation Turn on your computer Insert the Documentation CD ROM into your CD ROM drive For Windows users go to step Note Windows users If the screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click index html Macintosh users Double click the Documentation CD ROM icon and then double click index html 6 Click your country Brother Documentation CD ROM brother gt Select the region Select E Please choose your region amp ri E Europe L ee Asia Oceania Africa other countries Latin America O Point to your language point to View Guide and then click the guide you want to read brother Brother Documentation CD ROM Copy to local disk Brother Documentation CD ROM lect the language Select the menu Espa ol Unisostt sios gt Espa
3. E To exit without making changes press Y to choose Exit Then go to step You will be asked if you want to reboot the machine Do one of the following E To reboot the machine press A to choose Yes The machine will begin the reset E To exit without rebooting press Y to choose No Then go to step Press Stop Exit 73 On screen programming Your machine has been designed to be easy to use The LCD provides on screen programming using the menu keys We have created step by step on screen instructions to help you program your machine Simply follow the steps as they guide you through the menu selections and programming options Menu table You can program your machine by using the Menu table on page 76 These pages list the menu selections and options Press Menu and then press A or to access the menus and program your machine For example to set Copy Quality to Photo Quality Press Menu Press A or Y to choose 2 Copy Press OK Press A or Y to choose 1 Quality Press OK 4 Press A or to choose Photo Press OK Press Stop Exit 74 Menu and features Menu keys Menu B Clear ox gt o Access the menu Menu Go to the next menu level Accept an option Exit the menu by pressing repeatedly O D D 2 U Go back to the previous menu level Scroll through the current menu level Exit the menu Sto
4. Difficulties Suggestions Cannot print over a wired Network If you are having Network problems see the Network User s Guide for more information Make sure your machine is powered on is on line and is in Ready mode Print the Network Configuration list to see your current Network settings See Network Configuration List in Chapter 1 of the Advanced User s Guide Reconnect the LAN cable to the hub to verify that the cable and network connections are good If possible try connecting the machine to a different port on your hub using a different cable You can check the current wired network status from the Network control panel menu The network scanning feature does not work Windows It is necessary to set the third party Security Firewall Software to allow Network scanning To add port 54925 for Network scanning enter the information below E In Name Enter any description for example Brother NetScan E In Port number Enter 54925 E In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer For more details you can read FAQs and troubleshooting suggestions at http solutions brother com Macintosh The network scanning feature may be unable due to the firewall settings Change or disable the firewall settings If you are using a third party personal Firewall software see the User s Gu
5. F 10 to 32 5 C Storage 32 F to 104 F 0 to 40 C Operating 20 to 80 without condensation Storage 10 to 90 without condensation Up to 35 pages Staggered 20 Ib 80 g m ADF Width For DCP 7065DN ADF Length For DCP 7065DN Scanner Glass Width Scanner Glass Length 5 8 to 8 5 in 147 3 to 215 9 mm 5 8 to 14 in 147 3 to 355 6 mm Max 8 5 in 215 9 mm Max 11 7 in 297 mm Print media Paper Input Paper Tray E Paper Type E Paper Size E Paper Weight E Maximum Paper Tray Capacity Manual Feed Slot Manual E Paper Type E Paper Size E Paper Weight E Maximum Paper Tray Capacity Paper Output Face Down Output Tray Face Up Output Tray Duplex Printing E Paper Size Automatic Duplex E Paper Weight Automatic Duplex E Paper Type Automatic Duplex to avoid the possibility of smudging 2 16 to 28 Ib 60 to 105 g m for duplex print Specifications Plain Paper Thin Paper or Recycled Paper Letter A4 B5 ISO JIS A5 Ad Long Edge B6 ISO A6 Executive Legal and Folio 3 16 to 28 Ib 60 to 105 g m Up to 250 sheets of 20 Ib 80 g m Plain Paper Envelope Labels 1 Thin Paper Thick Paper Thicker Paper Recycled Paper Bond Paper or Plain Paper Width 3 0 to 8 5 in 76 2 to 216 mm Length 4 6 to 16 in 116 0 to 406 4 mm 16 to 43 Ib 60 to 163 g m One sheet at a time 20 Ib 80 g m Plain Paper Up to
6. Level 1 Level 2 Level 3 Level 4 Options Descriptions 4 Network 1 Wired LAN 1 TCP IP 1 Boot Auto Chooses the Boot For HL 2280DW Method Stacie method that best suits your needs RARP BOOTP DHCP 2 IP Address 000 255 000 255 000 255 000 255 Enter the IP address 3 Subnet 000 255 000 255 Enter the Subnet Mask 000 255 000 255 mask 4 Gateway 000 255 000 255 Enter the Gateway 000 255 000 255 address 5 Node Name BRNXXXXXXXXXXXX Enter the Node name 6 WINS Auto Chooses the WINS Confi configuration mode oes Static 9 7 WINS Primary Specifies the IP Server address of the 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 primary or secondary WINS server 8 DNS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 Specifies the IP address of the primary or secondary DNS server 9 APIPA On Automatically nee allocates the IP address from the link local address range 0 IPv6 On Enable or Disable the off IPv6 protocol If you want to use the IPv6 protocol visit http solutions brother com for more information See Network User s Guide g The factory settings are shown in Bold with an asterisk 81 Level 1 Level 2 Level 3 Level 4 Options Descriptions 4 Network 1 Wire
7. Long grain Volume resistivity 10e9 10e11 ohm Surface resistivity 10e9 10e 2 ohm cm Filler CaCO Neutral Ash content Below 23 wt Brightness Higher than 80 Opacity Higher than 85 E Use paper made for plain paper copying E Use paper that is 20 to 24 Ib 75 to 90 g m E Use long grain paper with a neutral Ph value and a moisture content of approx 5 This machine can use recycled paper that meets DIN 19309 specifications 17 Chapter 2 Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper However some paper variables may have an effect on print quality or handling reliability Always test samples of paper before purchasing to ensure desirable performance Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat Some important guidelines when selecting paper are E DO NOT use inkjet paper because it may cause a paper jam or damage your machine E Preprinted paper must use ink that can withstand the temperature of the machine s fusing process 392 degrees Fahrenheit 200 degrees centigrade E f you use bond paper paper that has a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance 18 Types of paper to avoid IMPORTANT Some types of paper may not perform well o
8. for copies 3 Contrast Adjusts the contrast for copies 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk Level 1 Level 2 Level 3 Options Descriptions Page 3 Printer 1 Print 1 Internal Prints a list of the See 2 For HL 2280DW Options Font machine s internal fonts 2 Configuration Prints a list of the machine s printer settings 3 Test Print Prints a test page 2 Duplex off Enables or disables on Long Edge duplex printing You ong Je can also choose long On Short Edge edge or short edge duplex printing 3 Reset A Reset Restores the printer Printer V Exit settings to the original factory default settings 1 2 See Advanced User s Guide See Software User s Guide E The factory settings are shown in Bold with an asterisk 78 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 3 Network 1 TCP IP 1 Boot Auto Chooses the Boot For DCP 7065DN iki Static meinod that pesi suits your needs RARP BOOTP DHCP 2 IP Address 000 255 000 255 000 255 000 255 Enter the IP address 3 Subnet 000 255 000 255 Enter the Subnet Mask 000 255 000 255 mask 4 Gateway 000 255 000 255 Enter the Gateway 000 255 000 255 address 5 Node Name BRNXXXXXXXXXXXX Enter the Nod
9. 000 255 000 255 000 255 8 DNS Server Primary Specifies the IP 000 255 000 255 a day 000 255 000 255 DNS server Secondary 000 255 000 255 000 255 000 255 9 APIPA On Automatically are allocates the IP address from the link local address range 0 IPv6 On Enable or Disable the ii IPv6 protocol If you ce want to use the IPv6 protocol visit http solutions brother com for more information 2 Setup You can configure Wizard your print server 3 WPS AOSS You can easily configure your wireless network settings using the one button push method 4 WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN code See Network User s Guide g The factory settings are shown in Bold with an asterisk 83 Level 1 Level 2 Level 3 Level 4 Options Descriptions 4 Network 2 WLAN 5 WLAN 1 Status Active 11b You can see the current wireless For HL 2280DW Continued Stats Active 11g network status Continued Wired LAN Active WLAN OFF AOSS Active Connection Fail 2 Signal Strong You can see the current wireless Medium 5 network signal Weak strength None 3 SSID You can see the current SSID 4 Comm Mode Ad hoc You can see the current Infrastructure are Communication Mode 6 MAC Shows the MAC Address address of the machine 7 Set to
10. A Reset Restore the wireless Def i efault T network settings to factory default 8 WLAN 1 0n Enable or disable the Enable 2 0ff wireless LAN manually 0 Network A Reset Reboot OK Restores all network R settings to facto eset VY Exit A Yes VY No Ing Y default See Network User s Guide EA The factory settings are shown in Bold with an asterisk 84 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 3 Machine Info 1 Serial No You can check the 73 For DCP 7060D serial number of your machine 1 2 Machine Tifo 2 Page Counter Total You can check the See 1 iis number of total For DCP 7065DN ER pages the machine Copy has printed during its 5 Machine Info Print life For HL 2280DW 3 User Settings 4 Network Config For DCP 7065DN and HL 2280DW 5 WLAN Report For HL 2280DW 4 Drum Life For DCP 7060D 5 Drum Life For DCP 7065DN 6 Drum Life For HL 2280DW You can check the percentage of a Drum life that remains available 1 See Advanced User s Guide g The factory settings are shown in Bold with an asterisk 85 General ah Note Specifications This chapter provides a summary of the machines specifications For additional specifications visit http www brother com for details Printer Type Print Method Memory Capacity LCD liqu
11. Deletes entered data or lets you cancel the current setting AtorvY Press to scroll through the menus and options OK Lets you store your settings in the machine Loading paper and print media The machine can feed paper from the standard paper tray or manual feed slot When you put paper into the paper tray note the following E f your application software supports paper size selection on the print menu you can select it through the software If your application software does not support it you can set the paper size in the printer driver or by using the control panel buttons Loading paper in the standard paper tray You can load up to 250 sheets Paper can be loaded up to the maximum paper mark Y Y Y on the sliding paper width guide For recommended paper to use see Paper capacity of the paper trays on page 17 Loading paper Printing on plain paper thin paper or recycled paper from the standard paper tray Pull the paper tray completely out of the machine Loading paper While pressing the green paper guide E Note release lever 1 slide the paper guides to fit the paper size you are loading in the tray Make sure that the guides are firmly in the slots For Legal or Folio size paper press the release button in the bottom of the paper tray and then pull out the back of the paper tray Legal or Folio size paper is not available in some regions Fan the stack of paper well
12. E The problem may disappear by itself Print multiple pages to clear this problem especially if the machine has not been used for a long time m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 ABEDEFGH Eabedefghijk ABCD abcde 234 Lines across the page m Clean the corona wire of the drum unit See Cleaning the corona wire on page 38 m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 65 Examples of poor print quality Recommendation ADULVErUN abcdefghijk ADAPN abcde Ada AAA ww oe wT White lines bands or ribbing across the page m Check the machine s environment Conditions such as high humidity and high temperatures may cause this print quality problem E Ifthe problem is not solved after printing a few pages put in anew drum unit See Replacing the drum unit on page 39 White Spots on black text and graphics at 94 mm 3 71 in intervals w 94 mm 3 71 in 94 mm 3 71 in Black Spots at 94 mm 3 71 in intervals m Make ten copies of a blank white sheet of paper See How to copy on page 24 If the problem is not solved the drum unit may have glue from a label stuck on the OPC drum surface Clean the drum unit See Cleaning the drum unit in Appendix A of the Advanced User s Guide m The drum unit may be damaged Put in a new dru
13. Hammermill Laser Print 24 Ib 90 g m Recycled Paper No specific brand recommended Labels Avery laser labels white 5160 Envelope No specific brand recommended 16 Type and size of paper The machine loads paper from the installed standard paper tray or manual feed slot The name for the paper trays in the printer driver and this guide are as follows Tray and optional unit Name Standard paper tray Tray 1 Manual feed slot Manual Paper capacity of the paper trays Loading paper Paper size Paper type No of sheets Paper Tray Tray 1 Letter Legal 1 Executive A4 A5 A5 Long Edge A6 B5 B6 Folio 1 2 Plain paper Thin paper and Recycled paper up to 250 20 Ib 80 g m Manual feed slot Manual Width 3 0 to 8 5 in 76 2 to 216 mm Length 4 6 to 16 in 116 to 406 4 mm Plain paper Thin paper Thick paper Thicker paper Bond paper Recycled paper Envelopes and Labels Single sheet 20 Ib 80 g m 1 2 Folio size is 8 5 in x 13 in 215 9 mm x 330 2 mm Recommended paper specifications The following paper specifications are suitable for this machine Legal or Folio size paper is not available in some regions outside the USA and Canada Basis weight 20 24 Ib 75 90 g m Thickness 80 110 um Roughness Higher than 20 sec Stiffness 90 150 cm 100 Grain direction
14. If the fan is spinning remove any obstacles that surround the exhaust outlet and then leave the machine turned on but do not use it for several minutes If the fan is not spinning disconnect the machine from the AC power outlet for several minutes then reconnect it Cover is Open The front cover is not completely closed Close the front cover of the machine Cover is Open For DCP 7065DN The ADF cover is not completely closed Close the ADF cover of the machine The ADF is open while loading a document Close the ADF cover of the machine then press Stop Exit Cover is Open The fuser cover is not completely closed or paper was jammed in the back of the machine when you turned on the power E Close the fuser cover of the machine E Make sure paper is not jammed inside the back of the machine and then close the fuser cover and press Start Document Jam For DCP 7065DN The document was not inserted or fed properly or the document scanned from the ADF was too long See Document is jammed in the top of the ADF unit For DCP 7065DN on page 47 or Using the automatic document feeder ADF For DCP 7065DN on page 21 Drum Error The corona wire on the drum unit Clean the corona wire on the drum unit needs to be cleaned See Cleaning the corona wire on page 38 Drum Stop It is time to replace the drum unit Replace the drum unit See Replacing the drum
15. information http solutions brother com click Brother Solutions Center E To visit our Web site for genuine Brother Supplies http www brother com original click Supplies Information Chapter 1 Control panel overview Options Duplex D COPY J Job Cancel PRINT SCAN _ DCP 7060D DCP 7065DN and HL 2280DW have the same keys COPY keys Options You can quickly and easily choose temporary settings for copying These settings include Quality Stack choose number of copies Sort For DCP 7065DN when using the ADF Brightness Contrast Enlarge Reduce Page Layout Duplex You can choose Duplex to copy on both sides of the paper PRINT key Job Cancel Cancels a print job and clears it from the machine s memory To cancel multiple print jobs hold down this key until the LCD shows Job Cancel All SCAN key Puts the machine in Scan mode General information oN m Stop Exit Options Duplex HL 2280DW OK osten LASER PRINTER 2 3 7 4 LCD 6 Stop Exit Displays messages to help you set up and use Stops an operation or exits from a menu your machine 7 Start For HL 2280DW A four level indicator shows the current wireless signal strength if you are using a wireless connection Lets you start making copies or scanning m Pn m m m 0 Max 5 Menu keys Menu Lets you access the Menu to program your settings in this machine Clear
16. ol Chile Argentina Portugu s E Note Windows users only Your Web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls For the page to display correctly you must click on the bar click Allow Blocked Content then click Yes in the Security Warning dialog box Windows users only 1 For faster access you can copy all user documentation in PDF format to a local folder on your computer Point to your language then click Copy to local disk 1 Microsoft Internet Explorer 6 0 or greater How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide E Scanning E Contro Center E Network Scanning For DCP 7065DN and HL 2280DW ScanSoft PaperPort 12SE with OCR How to Guides Windows E The complete ScanSoft PaperPort 12SE with OCR How to Guides can be viewed from the Help section in the ScanSoft PaperPort 12SE application General information Presto PageManager User s Guide Macintosh E4 Note Presto PageManager is available as a download from http nj newsoft com tw download brother PM9SElnstaller_BR_multilang dmg The complete Presto PageManager User s Guide can be viewed from the Help section in the Presto PageManager application How to find Network setup instructions For DCP 7065DN and HL 2280DW
17. or delivery of this MFC Fax machine shall be liable for any indirect incidental special consequential exemplary or punitive damages including lost profits arising from the use of or inability to use the product even if advised by the end user purchaser of the possibility of such damages Since some Provinces do not allow the above limitation of liability such limitation may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province Warranty Service is available at Brother Authorized Service Centres throughout Canada For Technical Assistance or for the name and location of your nearest Authorized Service Centre call 1 877 BROTHER Internet support support brother ca or browse Brother s Web Site www brother ca vi vi User s Guides and where do find it Which manual What s in it Where is it Safety and Legal Read this Guide first Please read the Safety Instructions before you set up your machine See this Guide for trademarks and legal limitations Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using Basic User s Guide Learn the basic Copy and Scan operations and how to replace consumables See troubleshooting tips Printed In the Box Advanced User s Guide Learn
18. 100 sheets face down print delivery to the Face down output paper tray One sheet face up print delivery to the Face up output paper tray Letter Legal and Folio 16 to 28 Ib 60 to 105 g m Plain Paper or Recycled Paper For labels we recommend removing printed pages from the output paper tray immediately after they exit the machine Legal or Folio size paper is not available in some regions outside the USA and Canada 89 Copy Color Monochrome Copy Width Multiple Copies Reduce Enlarge Resolution First Copy Out Time Ready 90 Monochrome Max 8 3 in 210 mm Stacks or Sorts up to 99 pages 25 to 400 in increments of 1 Up to 600 x 600 dpi Less than 11 seconds from Ready mode and standard tray At 25 C 77 F Scanner Color Mono TWAIN Compliant WIA Compliant Color Depth Resolution Scanning Width Gray Scale 1 2 Specifications Yes Yes Yes Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows 7 Mac OS X 10 4 11 10 5 x 10 6 x 1 Yes Windows XP Windows Vista Windows 7 48 bit internal 24 bit external color Up to 19200 x 19200 dpi interpolated Up to 600 x 2400 dpi optical from Scanner Glass Up to 600 x 600 dpi optical from ADF For DCP 7065DN Max 8 27 in 210 mm 256 levels For the latest driver updates for the Mac OS X you are using visit us at http solutions brother com Maximu
19. 2 Ecology 2 Sleep Range varies Conserves power See 1 Setup Continued Time ee on Continued 003Min 3 LCD Adjusts the contrast Contrast E M of the LCD 00800 4 Replace Continue The machine will Toner Stop stop printing until you replace the toner cartridge 5 Reset 1 411 A Reset Restores the 73 ror ee DCP 7060D gna taciory default settings 5 Reset 1 Network A Reset Restores the machine s network For TExIE settings to the DCP 7065DN GiS original factory and default settings HL 2280DW 9S 2 Al1 A Reset Restores all the Settings Vret machine s settings to the original factory default settings 0 Local Choose your Allows you to change See 2 Language language the LCD language for your country 1 See Advanced User s Guide 2 See Quick Setup Guide g The factory settings are shown in Bold with an asterisk Level 1 Level 2 Level 3 Options Descriptions Page 2 Copy 1 Quality E Auto You can choose the See 1 Copy resolution for Text your type of Photo document Graph 1 See Advanced User s Guide Z The factory settings are shown in Bold with an asterisk 77 Level 1 Level 2 Level 3 Options Descriptions Page 2 Copy 2 Brightness E Adjust the brightness See1 Continued 00080
20. Accessing Brother Support Macintosh cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeaees 5 Control panel overview cccccecceeceeeeeeeeencneaeececeeeeeeeeesecsecaaeaaeseeeeeeeeeeeteeteneeenaees 6 Loading paper 8 Loading paper and print Media c cccccceceeeeeeeeeeeeeceaeceeeeeeeeeeeseesecneecaeeeeeeeeees 8 Loading paper in the standard paper tray ccccecceeeeeeeeeeeeeeeneecaeeeeeeeeees 8 Loading paper in the manual feed slot ccccecceeeeeeeeeeeecceeeeeeeeeeeeeeeeetees 10 Unscannable and unprintable areas ccceccecceceeeeeeeeeeeeseenetcaeeeeeeeees 14 Paper Sot ngE cesano niri a a TA 15 Paper Type cccccceccececceeeeeeceeeeceaeaeeeeeeeeeeeseesecsaaaaeaaeceeeeeeeeeeeesesscncaceeeeeeeeess 15 Paper Size oinc aaa aa eat a aa a a aA 15 Acceptable paper and other print Media 0 ccccccecceeeeeeseeeeeeeecceeceeeeeeeeeeeeeees 16 Recommended paper and print media cceececeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 16 Type and Size Of paper ccc cece cece eeeeececeeee cee eeeeeeeeeeeeceeceaaaaeaeeeeeeeeeteeeeteeteees 16 Handling and using special paper cececcecceeeeeeeeeeeeeeceeencecaeceeeeeeeeeeess 18 Loading documents 21 How to load GOCUMGEINS iiini ccdasedudeadon need scceasadinstedssaaadacaearbaadededssannes 21 Using the automatic document feeder ADF For DCP 7065DN 21 Using the scanner glass 2 c0cce
21. CPU via network Windows Intel 512 MB 2 GB Server Pentium 4 2008 print or equivalent only via 64 bit network intel 64 or AMD64 supported CPU Windows 64 bit Server Intel 64 or 2008R2 AMD64 print only supported via CPU network Macintosh Mac OS X PowerPC 512 MB 1 GB 80 MB 400 MB Printing USB Operating 10 4 11 G4 G5 Scanning 10 100 System 10 5 x Intel Core Base Tx Processor Ethernet Wireless Mac OS X Intel Core 1GB 2 GB 802 11 b g 10 6 x Processor Internet Explorer 6 0 or greater 2 For WIA 1200 x 1200 resolution Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi Third party USB ports are not supported 4 PaperPort 11SE supports Microsoft SP4 or higher for Windows 2000 5 PaperPort 12SE supports Microsoft SP3 or higher for Windows XP and SP2 or higher for Windows Vista and Windows 7 For the latest driver updates visit http solutions brother com All trademarks brand and product names are property of their respective companies 95 Consumable items Toner Cartridge Starter Toner Cartridge Approx 700 pages Letter 1 Standard Toner Cartridge Approx 1 200 pages TN 420 Letter 1 High Yield Toner Cartridge Approx 2 600 pages TN 450 Letter 1 Drum Unit DR 420 Approx 12 000 pages Letter E 1 Approx cartridge yield is declared in accordance with ISO IEC 19752 2 Drum yield is approximate a
22. Consumable and Accessory Items Consumable and Accessory Items include but are not limited to print heads toner drums ink cartridges print cartridges cordless handset battery refill ribbons therma PLUS paper and thermal paper E Except as otherwise provided herein Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship when used under normal conditions E This warranty applies only to products purchased and used in the United States For products purchased in but used outside the United States this warranty covers only warranty service within the United States and does not include shipping outside the United States What is the length of the Warranty Periods E Machines one year from the original purchase date E Accompanying Consumable and Accessory Items 90 days from the original purchase date or the rated life of consumable whichever comes first What is NOT covered This warranty does not cover 1 Physical damage to this Product 2 Damage caused by improper installation improper or abnormal use misuse neglect or accident including but not limited to transporting this Product without the proper preparation and or packaging 3 Damage caused by another device or software used with this Product including but not limited to damage resulting from use of non Brother brand parts and Consumable and Accessory Items
23. NOT pull on the document while it is feeding To scan non standard documents see Using the scanner glass on page 22 Using the scanner glass You can use the scanner glass to copy or scan pages of a book one page at a time Document Sizes Supported Length Up to 11 7 in 297 0 mm Width Up to 8 5 in 215 9 mm Weight Up to 4 4 Ib 2 0 kg How to load documents Note To use the scanner glass the ADF must be empty Lift the document cover 3 Close the document cover IMPORTANT If the document is a book or is thick do not slam or press on the cover Loading documents 23 How to copy The following steps show the basic copy operation For details about each option see the Advanced User s Guide on the CD ROM Do one of the following to load your document E For DCP 7065DN Place the document face up in the ADF See Using the automatic document feeder ADF For DCP 7065DN on page 21 E Load your document face down on the scanner glass See Using the scanner glass on page 22 2 If you want to make a single copy press Start If you want to make multiple copies press repeatedly or hold down A or Y to increase or decrease the number of copies and then press Start Stop copying To stop copying press Stop Exit 24 Making copies Copy settings You can change the following copy settings Press Menu Opt
24. Replacing the drum unit on page 39 To avoid any inconvenience you may want to buy spare consumable items before the machine stops printing Toner cartridge Drum unit See Replacing the toner cartridge on page 33 See Replacing the drum unit on page 39 Order No TN 420 TN 450 Order No DR 420 Gf Note nc Go to http www brother com original index html for instructions on how to return your used consumable items to the Brother collection program If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced The projected life of the toner cartridges is based on ISO IEC 19752 Frequency of replacement will vary depending on the complexity of printed pages percentage of coverage and type of media used 32 Replacing the toner cartridge Order No For the Order No of toner cartridges see Replacing the consumable items on page 32 The Standard toner cartridge can print approximately 1 200 pages 1 The High Yield toner cartridge can print approximately 2 600 pages 1 Actual page count wil
25. See Software User s Guide Machine information how to reset the machine 06 73 reset FUNCTIONS cecceeceeeeeeeeeeeeeeeeeeees 73 serial NUMDEN ccccceceseeceeeeeeeeeeeenees 73 Maintenance routine replacing drumi unit sisccescaicdides canteen ened aes 39 toner Cartridge cccccessceeeeeeseeceeteees 33 Menu Table aiscccccstcdesstisasnadecdasancccecaarsidecets 76 Mode entering CODY oriens ai a a aa 24 N Network Printing See Network User s Guide Network Scanning See Software User s Guide O OPC Gru iina ieee 66 Out of Memory message n i 46 P Paper aiani na is 16 89 NOW tO load iiidid aiaiai 8 in manual feed slot ceeeeeees 10 in paper tray adic aniio inian sunaiiiiisa 8 JIMS cerc 45 49 recommended ccccceceeaeeeeeeeeeeees 16 17 S Z oari ii arr niaaa jeaeteads 15 17 tay CAPAGCIY oces 17 YPE dasini 15 17 PaperPort 12SE with OCR See Software User s Guide See also Help in the PaperPort 12SE application Presto PageManager See Software User s Guide See also Help in the Presto PageManager application Print GUTICUITIOS cvccescseessheccuteccdcvdss nan 58 Yan 10 t 10 0 rr 92 QUaAINY es 61 resolution 20 0 cee ceeeececeeceeeeeeeeeeeaeeneeeeeeneas 92 specifications ec ceeeeteteeeteeeeeeeees 92 Print g ality scienna 63 Programming your machine 74 Q Quality PIII arisane 61 R Replacing drum unit oo eee ce
26. Suite program on the CD ROM This program will repair and reinstall the software Cannot perform 2 in 1 or 4 in 1 printing Check that the paper size setting in the application and in the printer driver are the same The machine does not print from Adobe Illustrator Try to reduce the print resolution See Advanced tab in the Software User s Guide Paper handling difficulties Difficulties Suggestions The machine does not feed paper The LCD shows No Paper ora Paper Jam message m If there is no paper load a new stack of paper into the paper tray m Ifthere is paper in the paper tray make sure it is straight If the paper is curled you should straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back into the paper tray E Reduce the amount of paper in the paper tray and then try again Make sure that manual feed mode is not chosen in the printer driver m Clean the paper pick up roller See Cleaning the paper pick up rollers in Appendix A of the Advanced User s Guide E If the LCD shows the Paper Jam message and you still have a problem see Error and maintenance messages on page 44 How do print on envelopes You can load envelopes from the manual feed slot Your application must be set up to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your application What paper can
27. Windows 7 and Windows Server 2008 R2 Click the Start button and Devices and Printers Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Windows Vista Click the Start button Control Panel Hardware and Sound and then Printers Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Windows XP and Windows Server 2003 2008 Click the Start button and choose Printers and Faxes Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Windows 2000 Click the Start button and choose Settings and then Printers Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked The machine prints unexpectedly or it prints garbage Press Job Cancel to cancel print jobs Check the settings in your application to make sure it is set up to work with your machine Pull out the paper tray and wait until the machine stops printing Then turn off the machine s power switch and disconnect from the power for several minutes The machine prints the first couple of pages correctly then some pages have text missing Check the settings in your application to make sure that it is set up to work with your machine Your computer is not recognizing the machine s input buffer s full signal Make sure that you connected the interface cable correctly See the Quick Setup Guide The headers or footers appe
28. Your machine can be connected to a wireless or wired network You can find basic setup instructions in the Quick Setup Guide If your wireless access point or router supports Wi Fi Protected Setup or AOSS you can also follow the steps in the Quick Setup Guide For more information about network setup please see the Network User s Guide Chapter 1 Accessing Brother Support Windows You can find all the contacts you will need such as Web support Brother Solutions Center Customer Service and Brother Authorized Service Centers on page i and on the Installation CD ROM E Click Brother Support on the main menu The following screen will appear Macromedia Flash Player 8 DOR Multi Function Center Brother Support Broth B B E To access our Web site http www brother com click Brother Home Page E To view all Brother Numbers including Customer Service numbers for the USA and Canada click Support Information E To access the USA Brother online shopping mall http www brothermall com for additional product and service information click Brother Mall com E To access Canada s Brother online shopping mall http Avww brother ca for additional product and services information click Shop Online Canada E For the latest news and product support information http solutions brother com click Brother Solutions Center E To visit our web site for genuine Brother
29. fuser unit may be contaminated Call Brother Customer Service DS ABCDEFGH abcdefghijk ABCD abcde 01234 White lines down the page m The toner cartridge may be damaged Put in a new toner cartridge See Replacing the toner cartridge on page 33 m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 m Check if the Toner Setting for Replace Toner is set to Continue Continue mode See Toner settings in Chapter 1 of the Advanced User s Guide m Make sure that a torn piece of paper is not stuck inside the machine blocking the scanner 67 Examples of poor print quality Recommendation ABCDEFGH abcdetghiik abcde 01234 Page skewed E Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack E Set the paper guides correctly See Loading paper on page 8 E f you are using the manual feed slot see Loading paper in the manual feed slot on page 10 E The paper tray may be too full See Loading paper on page 8 m Check the paper type and quality See Acceptable paper and other print media on page 16 m Check for loose objects such as torn paper inside the machine E Verify that the two green envelope levers inside the back cover are set to the same position m Verify that the two gray Anti Curl Levers inside the back cover are set
30. if defective in material or workmanship This warranty applies only to products purchased and used in Canada This limited Warranty does not include cleaning consumables including without limitation ink cartridges print cartridges print rolls thermal paper rolls toner cartridges drum units OPC belts fixing units print heads paper feed rollers transfer rolls cleaning rollers waste toner packs oil bottles or damage caused by accident neglect misuse or improper installation or operation any damage caused from service maintenance modifications or tampering by anyone other than a Brother Authorized Service Representative or if shipped out of the country The use of supplies or consumable items that are non Brother products may void your warranty This limited warranty ceases when this machine is rented sold or otherwise disposed of Operation of the MFC Fax machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end user purchaser In order to obtain warranty service the MFC Fax machine must be delivered or shipped freight prepaid by the end user purchaser to a Brother Authorized Service Centre together with your Canadian Proof of Purchase in the form of a Sales Receipt When shipping or transporting your MFC Fax machine please refer to your Operation Manual for the proper packaging procedures For Laser
31. into the manual feed slot with the side to be printed face up Make sure that the print media is straight and in the proper position on the manual feed slot If it is not the paper may not be fed properly resulting in a skewed printout or a paper jam Do not put more than one sheet of paper in the manual feed slot at any one time as it may cause a jam 13 Chapter 2 Unscannable and unprintable areas The figures below show maximum unscannable and unprintable areas The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using 14 Usage Document Top 1 Left 2 iz 2 SI Bottom 1 Right 2 Copy Letter 0 12 in 3 mm 0 16 in 4 mm a single copy A4 0 12 in 3 mm 0 12 in 3 mm ora 1 in 1 copy Scan Letter 0 12 in 3 mm 0 12 in 3 mm A4 0 12 in 3 mm 0 12 in 3 mm i Print Letter 0 16 in 4 mm 0 25 in 6 35 mm A4 0 16 in 4 mm 0 25 in 6 35 mm Paper settings Paper Type Set up the machine for the type of paper you are using This will give you the best print quality D Press Menu Press A or Y to choose 1 General Setup Press OK 3 Press A or to choose 1 Paper Press OK Press A or Y to choose 1 Paper Type 4 Press OK Press A or to choose Thin Plain Thick Thicker Recycled Paper or Label Press OK QO Press Stop Exit Loadin
32. new one you need to reset the drum counter by completing the following steps amp Open the front cover and press Clear To confirm you are installing a new drum unit press A When the LCD shows Accepted close the front cover 43 Troubleshooting Error and maintenance messages As with any sophisticated office product errors may occur and consumable items may need to be replaced If this happens your machine identifies the error or required routine maintenance and shows the appropriate message The most common error and maintenance messages are shown below You can correct most errors and perform routine maintenance by yourself If you need more help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Error Message Cause Action Cartridge Error The toner cartridge is not installed properly Pull out the drum unit and remove the toner cartridge then re install the toner cartridge in the drum unit Wait Cooling Down for a while The temperature of the drum unit or toner cartridge is too hot The machine will pause its current print job and go into cooling down mode During the cooling down mode you will hear the cooling fan running while the LCD shows Cooling Down andWait for a while Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something
33. or clothes immediately wipe or wash it off with cold e We recommend that you put the drum unit water and toner cartridge assembly on a piece of oo disposable paper or cloth in case you To avoid print quality problems DO NOT accidentally spill or scatter toner touch the shaded parts shown in the illustrations To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 53 Lift the scanner cover O Put the toner cartridge back into the drum unit until you hear it lock into place Use both hands to carefully pull the If you put the cartridge in properly the jammed paper up and out of the output green lock lever will lift automatically tray opening 6 If you were able to remove the drum unit 54 and toner cartridge assembly and the jammed paper you have cleared the paper jam Put the drum unit and toner cartridge assembly back into the machine and close the front cover If the machine does not start printing automatically press Start 8 Close the scanner cover Troubleshooting If you could not pull the jammed paper Put the paper tray back into the out of the output tray opening as shown machine If you have removed the in step take the paper tray jammed paper you have cleared the completely out of the machine paper jam aH Note If the LCD shows a Jam Inside message check if there is a
34. to side several times to spread the toner evenly inside the cartridge m Check if the Toner Setting for Replace Toner is set to Continue Continue mode See Toner settings in Chapter 1 of the Advanced User s Guide E Check the machine s environment Conditions such as humidity high temperatures and so on may cause this print fault See the Safety and Legal booklet E If the whole page is too light Toner Save mode may be on Turn off Toner Save mode in the machine menu settings or Toner Save mode in the printer Properties of the driver See Toner save in Chapter 1 of the Advanced User s Guide or Advanced tab in Chapter 2 of the Software User s Guide m Clean the corona wire of the drum unit See Cleaning the corona wire on page 38 E Put in a new toner cartridge See Replacing the toner cartridge on page 33 m Putin anew drum unit See Replacing the drum unit on page 39 63 Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background m Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 16 m Check the machine s environment Conditions such as high temperatures and high humidity can increase the amount of background shading See the Safety and Legal booklet E Putin a new toner cartridge See Replacing the toner cartridge on page 33 E Putin anew drum unit See Replacing the drum unit
35. top of the ADF unit For DCP 7065DN 47 Document is jammed under the document cover For DCP 7065DN 47 Removing small documents jammed in the ADF For DCP 7065DN 48 Document is jammed at the output tray For DCP 7065DN ee 48 PAD Gr JaMS sean henen enaa aaa ae iaeei aAA iaa aa Eaa e AA Eaa aaa Aea AR ARARAS RA 49 Paper is jammed in the standard paper tray ceccceceeeeeeeeeeeeeeeeeeeseees 49 Paper is jammed at the back of the machine eee eeeeeeeeeeeeetteeeeeeenaees 50 Paper is jammed inside the MACHING ccceeeeeeeeeeeeeeeeeeetteeeeeeeneeeeesenaaes 52 Paper is jammed in the Duplex Tray cecceeeeeeeeeeeneeeeeeeeneaeeeeeeeneeeeeeenaaes 56 If you are having difficulty with your machine cee eeeeeeeeeeeeteeeeeeenteeeeeeenaaes 58 Improving the print Quallity cccceccecceceeeeeeeeeeeeceecaaeeeeeeeeeeeeeeeeseceennsaaeeeeeeeeeess 63 Machine IMfonm ation siicscccccctesisfecseceeveneetchtaveedateade cheetahs evi acdeseebeddaaasdeedecdas ete 73 Checking the Serial NUMDETM 0 cccccceeeeeeeeneeeeeeeeeneeeeeeetaeeeeeeeenaeeeeeseeaees 73 ReSeUTUNCONS uccan AE RS 73 How to reset the machine eee ceeeeee eee eeeeeeeeeeeaaeeeeeeeaaeeeeeeenaeeeeeneaaes 73 Cc Menu and features 74 On screen prograMMing seeeeeeceeeeeeeeeeeeeeeeeeeeseeeeeeeeeseceeaeeeeseeeeeeeeseeeaeeeeseeeaeees 74 Menu tall 6 sccesccecittdacecesideveeebehenevece
36. unit on page 40 44 Troubleshooting Error Message Cause Action Duplex Disabled The duplex tray is removed or is not properly installed Carefully put the duplex tray into the machine until it clicks into place The back of the machine is not closed completely Close the back cover of the machine EL Error The machine has a mechanical problem Open the front cover and close it again Fuser Error The temperature of the fuser unit does not rise to a specified temperature within the specified time The fuser unit is too hot Turn the power switch off wait a few seconds and then turn it on again Leave the machine for 15 minutes with the power turned on Init Unable XX The machine has a mechanical problem m Disconnect the machine from the power for several minutes and then reconnect it E If the problem continues call Brother Customer Service Jam Duplex The paper is jammed in the duplex tray at the back of the machine See Paper is jammed in the Duplex Tray on page 56 Jam Inside The paper is jammed inside the See Paper is jammed inside the machine machine on page 52 Jam Rear The paper is jammed in the back See Paper is jammed at the back of the of the machine machine on page 50 Jam Tray The paper is jammed in the paper See Paper is jammed in the standard paper tray of the machine tray on page 49
37. units Failure to remove the Toner Cartridge and Toner Drum Unit waste toner packs or oil bottles on applicable models during shipping or transport will cause severe damage to the Laser MFC Fax machine and will void the Warranty For inkjet units When shipping your Inkjet MFC Fax machine remove the ink cartridges and replace them with the original protective parts If original protective parts are not available leave ink cartridges installed Please avoid shipping the unit without original protective parts or ink cartridges Damage to your print head resulting from packing the Inkjet MFC Fax machine without the ink cartridges or the protective parts will void your warranty Improper packaging may cause severe damage to the machine during shipping and will void the warranty BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATIONS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED No oral or written information advice or representation provided by Brother its Authorized Service Centres Distributors Dealers Agents or employees shall create another warranty or modify this warranty The warranty states Brother s entire liability and your exclusive remedy against Brother for any failure of the MFC Fax machine to operate properly Neither Brother nor anyone else involved in the development production
38. use You can use thin paper plain paper thick paper bond paper recycled paper envelopes and labels that are made for laser machines For details see Acceptable paper and other print media on page 16 m You can load envelopes from the manual feed slot There is a paper jam Clear the jammed paper See Document Jams on page 47 60 Print quality difficulties Troubleshooting Difficulties Suggestions Printed pages are curled Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem Try turning over the stack of paper in the paper tray m Make sure that you choose the Paper Type that suits the print media type you are using See Acceptable paper and other print media on page 16 Printed pages are smeared The Paper Type setting may be incorrect for the type of print media you are using or the print media may be too thick or have a rough surface See Acceptable paper and other print media on page 16 and Basic tab in the Software User s Guide Printouts are too light E If this problem occurs when making copies or printing turn Toner Save mode to Off in the machine menu settings See Toner Save in Chapter 1 of the Advanced User s Guide E Set Toner Save mode to Off in the Advanced tab in the printer driver See Advanced tab in the Software User s Guide Network difficulties For DCP 7065DN HL 2280DW
39. you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may burn yourself Routine maintenance 3 Take out the drum unit and toner cartridge assembly DO NOT use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the inside or outside of the machine Doing this may cause a fire or electrical shock See To use the product safely in the Safety and Legal booklet for how to clean the machine 4 Push down the green lock lever and take the toner cartridge out of the drum unit Be careful not to inhale toner IMPORTANT We recommend that you place the drum unit and or the toner cartridge on a clean flat level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To avoid print quality problems DO NOT touch the shaded parts shown in the illustration DO NOT put a toner cartridge into a fire It could explode resulting in injuries 35 Note Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powd
40. BASIC USER S GUIDE DCP 7060D DCP 7065DN HL 2280DW Not all models are available in all countries If you need to call Customer Service Please complete the following information for future reference Model Number DCP 7060D DCP 7065DN and HL 2280DW Circle your model number Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother E may serve as confirmation of the purchase date of your product should you lose your receipt E may support an insurance claim by you in the event of product loss covered by insurance and E will help us notify you of enhancements to your product and special offers The most convenient and efficient way to register your new product is online at http Avwww brother com registration 2010 Brother Industries Ltd Brother numbers IMPORTANT For technical help you must call the country where you bought the machine Calls must be made from within that country Register your product By registering your product with Brother International Corporation you will be r
41. Drum It is time to replace the drum unit Replace the drum unit See Replacing the drum unit on page 40 The drum unit counter was not reset when a new drum was installed Reset the drum unit counter See Resetting the drum counter on page 43 Replace Toner The machine will stop printing until you replace the toner cartridge If you have set the Toner setting to Stop replace the toner cartridge with a new and unused genuine Brother toner cartridge This will reset the Replace Toner mode See Replacing the toner cartridge on page 33 If you have set the Toner setting to Continue the machine will continue to print data until the LCD shows Toner Ended For how to operate the machine in Continue mode see Toner Settings in Chapter 1 of the Advanced User s Guide Size Error DX The paper in the tray is not a Load either Letter Legal or Folio paper for suitable size for automatic duplex automatic duplex printing and then press printing Start See Print media on page 89 Toner Ended It is time to replace the toner Replace the toner cartridge with a new one cartridge See Replacing the toner cartridge on page 33 Toner Low You will need to replace the toner Buy a new toner cartridge before you get a cartridge soon Replace Toner message 46 Document Jams Document is jammed in the top of the ADF unit For DCP 7065DN D Take out any paper from the ADF
42. FIRMATION PROMISE DESCRIPTION DRAWING MODEL OR SAMPLE ANY AND ALL WARRANTIES OTHER THAN THIS ONE WHETHER EXPRESS OR IMPLIED INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED E This Limited Warranty is the only warranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brother s obligations to you It replaces all other agreements and understandings that you may have with Brother or its representatives E This warranty gives you certain rights and you may also have other rights that may vary from state to state E This Limited Warranty and Brother s obligation to you may not be changed in any way unless you and Brother sign the same piece of paper in which we 1 refer to this Product and your bill of sale date 2 describe the change to this warranty and 3 agree to make that change Important We recommend that you keep all original packing materials in the event that you ship this Product 2010 Brother International Corporation BROTHER MULTIFUNCTION CENTER FAX MACHINE LIMITED WARRANTY Canada only Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts Brother International Corporation Canada Ltd Brother or its Authorized Service Centres will repair or replace at Brother s sole discretion this MFC Fax machine free of charge
43. LICENSOR S AND THEIR DIRECTORS OFFICERS EMPLOYEES OR AGENTS COLLECTIVELY BROTHER S LICENSOR MAKE NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE SOFTWARE BROTHER S LICENSOR S DOES NOT WARRANT GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS ACCURACY RELIABILITY CURRENTNESS OR OTHERWISE THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGE
44. NCE PRODUCT LIABILITY OR OTHERWISE WILL BE LIMITED TO 50 Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication Brother One Year Limited Warranty and Replacement Service USA Only Who is covered E This limited warranty warranty is given only to the original end user retail purchaser referred to in this warranty as Original Purchaser of the accompanying product consumables and accessories collectively referred to in this warranty as this Product E f you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used including but not limited to floor models or refurbished product by someone other than Brother prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty What is covered E This Product includes a Machine and
45. No Paper The machine is out of paper or Do one of the following paper is not properly loaded in the paper tray E Refill the paper in the paper tray and press Start E Remove the paper and load it again Then press Start E If the problem is not resolved the paper pick up roller may need to be cleaned Clean the paper pick up roller See Cleaning the paper pick up rollers in Appendix A of the Advanced User s Guide Manual Feed Manual feed was selected as the paper source when there was no paper in the manual feed slot Place a sheet of paper in the manual feed slot See Loading paper in the manual feed slot on page 10 No Toner The toner cartridge is not installed correctly Pull out the drum unit Take out the toner cartridge and then put it back into the drum unit 45 Error Message Cause Action Out of Memory The machine s memory is full Do one of the following m Press Start to copy the scanned pages Copy operation in progress E Press Stop Exit and wait until the other operations in progress finish and then try again m Reduce print resolution See the Basic tab in the Software User s Guide Print Unable XX The machine has a mechanical problem Do one of the following E Disconnect the machine from the AC power outlet for several minutes then reconnect it E f the problem continues call Brother Customer Service Replace
46. O Ts mi Envelope creases E Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope Note When you have finished printing open the back cover and reset the two green levers back to their original position 69 Examples of poor print quality Recommendation Poor fixing m Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position m Choose Improve Toner Fixing mode in the printer driver See Other Print Options for Windows or Print Settings For Macintosh in the Software User s Guide If this selection does not provide enough improvement select Thicker Paper in Media Type settings 70 Troubleshooting Examples of poor print quality Recommendation Pe ee ABCDEFGH abcdefghijk ABCD abcde 01234 Curled E Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper See Other Print Options for Windows or Print Settings For Macintosh in the Software User s Guide E Turn the paper over in the paper tray and print again Excluding letterhead paper If the problems remains switch the Anti Curl Levers as follows 0 Open the back cover Lift the lever 1 and slide the two gray levers 2 in the direction of the arrow 71 Examples of poor print
47. PORTANT DO NOT use envelopes that are damaged curled wrinkled or an unusual shape that are extremely shiny or textured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser machine that are pre printed on the inside that cannot be arranged neatly when stacked that are made of paper that weighs more than the paper weight specifications for the machine Loading paper with edges that are not straight or consistently square with windows holes cut outs or perforations with glue on surface as shown in figure below with double flaps as shown in figure below with sealing flaps that are not folded down when purchased with sealing flaps as shown in figure below X with each side folded as shown in figure below 2 VY 19 Chapter 2 If you use any of the types of envelopes listed above they may damage your machine This damage may not be covered under any Brother warranty or service agreement Eee Labels The machine will print on most types of labels designed for use with a laser machine Labels should have an adhesive that is acrylic based since this material is more stable at the high temperatures in the fuser unit Adhesives should not come in contact with
48. any part of the machine because the label stock may stick to the drum unit or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit 200 degrees centigrade for a period of 0 1 seconds Do not feed a label sheet through the machine more than one time 20 Types of labels to avoid Do not use labels that are damaged curled wrinkled or an unusual shape X K K IMPORTANT e Avoid feeding labels with the carrier sheet exposed because your machine will be damaged Label sheets should not exceed the paper weight specifications described in this User s Guide Labels exceeding this specification may not feed or print properly and may cause damage to your machine DO NOT insert labels that have previously been used or that have labels missing from the sheet How to load documents You can make copies and scan from the ADF Automatic Document Feeder For DCP 7065DN and the scanner glass Using the automatic document feeder ADF For DCP 7065DN The ADF can hold up to 35 pages and feeds each sheet individually Use standard 20 Ib 80 g m paper and always fan the
49. ar when the document displays on the screen but they do not show up when it is printed There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this See Unscannable and unprintable areas on page 14 The machine does not print on both sides of the paper even though the printer driver setting is Duplex Check the paper size setting in the printer driver You need to choose Letter Legal or Folio 16 to 28 Ib 60 to 105 g m The machine is not printing or has stopped printing Press Job Cancel As the machine cancels the job and clears it from the memory it may produce an incomplete printout 59 Scanning difficulties Difficulties Suggestions TWAIN errors appear while scanning Make sure that the Brother TWAIN driver is chosen as the primary source In PaperPort 12SE click File Scan or Get Photo and choose the Brother TWAIN driver OCR does not work Try increasing the scanning resolution Macintosh users Make sure you have downloaded and installed Presto PageManager from http nj newsoft com tw download brother PM9SEInstaller_BR_multilang dmg For DCP 7065DN HL 2280DW Network scanning does not work See Network difficulties For DCP 7065DN HL 2280DW on page 61 Software difficulties Difficulties Suggestions Cannot install software or print Run the Repair MFL Pro
50. chine s internal safety mechanisms Turn the machine off and unplug the power cord Wait for ten minutes then plug in the power cord and turn the machine on If the problem is not solved turn off the machine Plug the power cord into a different known working outlet and turn on the machine 62 Troubleshooting Improving the print quality If you have a print quality problem make a copy first put a document on the scanner glass and press Start If the printout looks good the problem is probably not the machine Check the interface cable connections or try printing a different document If the printout or test page printed from the machine has a quality problem check the following steps first And then if you still have a print quality problem check the chart below and follow the recommendations E Note Using non Brother supplies may affect the print quality hardware performance and machine reliability To get the best print quality we suggest using the recommended paper Check that you use paper that meets our specifications See Acceptable paper and other print media on page 16 2 Check that the drum unit and toner cartridge assembly is installed properly Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABC abcde 01234 Faint E Take out the drum unit and toner cartridge assembly Hold the assembly level with both hands and gently shake it from side
51. d Disk Space to Supported Supported Operating System Minimum RAM RAM install PC PC Version Speed Ear ear Software Interface 3 Drivers Applications Functions Windows Windows Intel 64MB 256MB 150 MB 500 MB Printing USB Operating 2000 Pentium II Scanning 10 100 System 1 Professional 4 or equivalent aun Windows 128 MB Wireless XP 802 11 b g Home 25 Windows XP Professional 2 5 Windows 64 bit 256 MB 512 MB XP Intel 64 or Professional AMD64 x64 supported Edition CPU Windows Intel 512 MB 1 GB 500 MB 1 2 GB Vista 5 Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU Windows Intel 1GB 1 GB 650 MB 25 a 32 bit 32 bit i ea 2 GB 2 op 64 bit 64 bit 64 bit Intel 64 or AMD64 supported CPU 94 Specifications Minimum System Requirements and Supported PC Software Functions Computer Platform amp Processor Minimum Recommended Hard Disk Space to Supported Supported Operating System Minimum RAM RAM install PC PC Version Speed Far FOF Software Interface 2 Drivers Applications Functions Windows Intel 256 MB 512MB 50MB N A Printing 10 100 Server Pentium III Boe x 2003 print or equivalent Emermnet only via Wireless network 802 11 b g Windows 64 bit Server Intel 64 or 2003 x64 AMD64 Edition supported print only
52. d LAN 2 Ethernet Auto Chooses the For HL 2280DW Continued 100B FD Ethernetilinkimode Continued 100B HD 10B FD 10B HD 3 Wired Active 100B FD You can see the Status current wired status Active 100B HD Active 10B FD Active 10B HD Inactive Wired OFF 4 MAC Shows the MAC Address address of the machine 5 Set to A Reset Restore the wired Default V cake network setting to factory default 6 Wired On Enable or Disable the Enable off Wired LAN manually 2 WLAN 1 TCP IP 1 Boot Auto Chooses the Boot Method f method that best Static suits your needs RARP BOOTP DHCP 2 IP Address 000 255 000 255 Enter the IP address 000 255 000 255 3 Subnet 000 255 000 255 Enter the Subnet Mask 000 255 000 255 mask 4 Gateway 000 255 000 255 Enter the Gateway 000 255 000 255 address 5 Node Name BRWXXXXXXXXXXXX Enter the Node name 6 WINS Auto Chooses the WINS Config configuration mode Static See Network User s Guide Z The factory settings are shown in Bold with an asterisk 82 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 4 Network 2 WLAN 1 TCP IP 7 WINS Primary Specifies the IP For HL 2280DW Continued Continued SALYA 000 255 000 255 29dress of the 000 255 000 255 primary or secondary Continued WINS server Secondary 000 255
53. dix A of the Advanced User s Guide If you change the print density setting for lighter or darker printing the amount of toner used will change Wait to unpack the toner cartridge until immediately before you put it into the machine Toner Low If the LCD shows Toner Low buy a new toner cartridge and have it ready before you geta Replace Toner message Replace Toner When the following message appears on the LCD you need to replace the toner cartridge The machine will stop printing until you replace the toner cartridge A new and unused genuine Brother toner cartridge will reset the Replace Toner mode 33 To force the machine to continue printing after the LCD shows Replace Toner set the machine to Continue mode Press Menu press A or Y to choose 1 General Setup and press OK press A or to choose 4 Replace Toner and press OK press A or to choose Continue and press OK The machine will continue printing until the LCD shows Toner Ended For details about the Toner settings see Toner Settings in Chapter 1 of the Advanced User s Guide Toner Ended Toner Ended The machine stops printing until you replace the toner cartridge with a new one See Replacing the toner cartridge on page 34 Replacing the toner cartridge 0 Make sure that the machine is turned on Qe Open the front cover and leave the machine turned on for 10 minutes to cool down 34 NoT SURFACE After
54. e name 6 WINS Auto Chooses the WINS fi configuration mode Contig Static 9 See Network User s Guide g The factory settings are shown in Bold with an asterisk 79 Level 1 Level 2 Level 3 Level 4 Options Descriptions 3 Network 1 TCP IP 7 WINS Primary Specifies the IP For DCP 7065DN Continued Server 000 255 000 255 arean i Continued 000 255 000 255 wins server Secondary 000 255 000 255 000 255 000 255 8 DNS Server Primary Specifies the IP 0002551000255 Hee 000 255 000 255 DNS server Secondary 000 255 000 255 000 255 000 255 9 APIPA On Automatically nee allocates the IP address from the link local address range 0 IPv6 On Enable or Disable the IPv6 protocol If you orf want to use the IPv6 protocol visit http solutions brother com for more information 2 Ethernet Auto Chooses the Ethernet link mode 100B FD 100B HD 10B FD 10B HD 3 Status Active 100B FD Shows the Ethernet link status Active 100B HD Active 10B FD Active 10B HD Inactive Wired OFF 4 MAC Shows the MAC Address address of the machine 0 Network A Reset Reboot OK Restore all network Reset V Exit Eyes ae settings to factory default See Network User s Guide 2 The factory settings are shown in Bold with an asterisk 80 Menu and features
55. e cost of a new Product only if i you do not return your original Product to Brother within five 5 business days ii the problems with your original Product are not covered by the limited warranty iii the proper packaging instructions are not followed and has caused damage to the product or iv the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase bill of sale The replacement Machine you receive even if refurbished or remanufactured will be covered by the balance of the limited warranty period remaining on the original Product plus an additional thirty 30 days You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother Retain your original Accessory Items and a copy of the return freight bill signed by the courier Limitations Brother is not responsible for damage to or loss of any equipment media programs or data related to the use of this Product Except for the repair or replacement as described above Brother shall not be liable for any direct indirect incidental or consequential damages or specific relief Because some states do not allow the exclusion or limitation of consequential or incidental damages the above limitation may not apply to you THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES WRITTEN OR ORAL WHETHER EXPRESSED BY AF
56. e eeeeececeeee eee eeeeeeeseeeees 39 toner Cartridge ccceeeeseeneeeeeeeeeeees 33 Resolution COPY EET A 90 PANU diciarani a aa 92 SCAM soraan ada O i AEA AAEE 91 S Safety Instructions ccceeeeeeeereees viii CAMs e tives 6 26 Scanner glass USING aioe aa a 22 Serial number how to find See inside front cover Service centers 20 0 cece ccccceeceneeeeeeeeaneeeeeees i T Toner cartridge replacing oean a 33 Troubleshooting ccceeeeeeeeeeeeeeeteeeeeeees 44 document jAM srersinisssnsiiisrsii 47 48 error messages on LOD aa 44 if you are having difficulty copy quality cc ceceeeeeeeeeeeeeteeeeees 58 MOTWOPK ounsa n iE A 61 paper handling e eeeeeeeeeees 60 print quality ceeeeceeeeeseseeeeeeeeeees 61 PNUD eei a 58 SCANNING espan 60 SOPWAPE sononnnossnennnuessnrrrirrsnrrrrrrrsrrrn 60 maintenance messages on LCD 44 Paper jam ceeeeeeeeeees 49 50 52 56 99 W Warranties Ca ada arcanis nai iia vi Notice Disclaimer ccccceeeeeeeeeeeeeeees iii USA ci ia iv Windows See Software User s Guide World Wide Web annsssssnnnrssssnnrnrinesrnrerssenn i Wireless Network See Quick Setup Guide and Network User s Guide 100 EQUIPMENT ATTACHMENT LIMITATIONS Canada only NOTICE This product meets the applicable Industry Canada technical specifications NOTICE The Ringer Equivalence Number is an indication o
57. ecorded as the original owner of the product Your registration with Brother E may serve as confirmation of the purchase date of your product should you lose your receipt E may support an insurance claim by you in the event of product loss covered by insurance and E will help us notify you of enhancements to your product and special offers Please complete and fax the Brother Warranty Registration and Test Sheet or for your convenience and most efficient way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Digital copier Center needs You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com EA Note You can check here for Brother driver updates To keep your machine s performance up to date check here for the latest firmware upgrade For Customer Service In USA 1 877 BROTHER 1 877 276 8437 1 901 379 1215 fax In Canada 1 877 BROTHER 514 685 4898 fax Service Center Locator USA only For the location of a Brother authorized service center call 1 877 BROTHER 1 877 276 8437 or visit us on line at http www brother usa com service Service Center Locations Canada only For the location of a Brother authorized service center call 1 877 BROTHER Ord
58. eid T dace duacuaneteeiaitveeeeeddaanetens 74 Menu Keys c cccceceesccceeeeeeeceeeeeeeeceneeeseeaaaeaeeseeaaaaeeeseeaaeaaeeseaaaaeesseaaaaeeenseaaaaenenes 74 How to access the menu mode 00 0 eee ceeeeeeeeeeeeeeeeeeteneeeeeeeteeeaeeeesennaaeeees 75 Menu table ecserin aa EEEE EEEE EEEE 76 D Specifications 86 General siyna iaa aia ii a a E a i a a aaia 86 Document SZE srasni a e E E cite anviiiane eles 88 Print Media a ccdisdecavcccrsaaceacctatccnanachsnsadedcaseanscnssens casaecasnsaasudcebs aqeads leshapndverateansadeeds 89 COPY sade cdecsuvendedivvnebeccucvvannlradvevaned A E 90 SCAMMEM asics sha tuntecsedacecrsecveceus sasausedceaudeadcecaseanacsanviedasedcdea cesnadecastaretiauesdeehccdvavasenteaea 91 PHIM iroi a a a a e a a 92 MENI COS sa T pend a did haben ie 93 Computer requirement iiciin sidia iaaiiai aadi iaaiiai 94 Consumable OMS srcrsrni deed ducvataud cies sadanduseuesen cyevessaedianesd 96 Network LAN DCP 7065DN HL 2280DW cccceecteeceeeeeeeeeeeeeeeneeeeeeeeaaes 97 E Index 98 Table of Contents ADVANCED USER S GUIDE The Advanced User s Guide explains the following features and operations You can view the Advanced User s Guide on the Documentation CD ROM 1 General Setup Memory storage Ecology features Toner Settings LCD Contrast User Settings List Network Configuration List DCP 7065DN HL 2280DW WLAN Report HL 2280DW only Scanning using a scanner driver 2 Making copies C
59. er does not spill out of the cartridge Go to http Avww brother com original index html for instructions on how to return your used consumable items to the Brother collection program If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office 5 Unpack the new toner cartridge Hold 36 the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge IMPORTANT Wait to unpack the new toner cartridge until immediately before you put it in the machine If a toner cartridge is left unpacked for a long time the toner life will be shortened QO Pull off the protective cover IMPORTANT Put the toner cartridge in the drum unit immediately after you have removed the protective cover To prevent any degradation to the print quality DO NOT touch the shaded parts shown in the illustrations Put the new toner cartridge firmly into the drum unit until you hear it lock into place If you put it in properly the green lock lever will lift automatically Routine maintenance 8 Clean the primary corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Be sure to r
60. ering accessories and supplies For best quality results use only genuine Brother accessories which are available at most Brother retailers If you cannot find the accessory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase Note In Canada only Visa and MasterCard are accepted In USA 1 877 552 MALL 1 877 552 6255 1 800 947 1445 fax http www brothermall com In Canada 1 877 BROTHER http www brother ca Description Item TN 420 Approx 1 200 pages 1 3 Toner Cartridge App pages TN 450 Approx 2 600 pages 24 Drum Unit DR 420 Approx 12 000 pages Basic User s Guide LX5406001 English for USA and Canada LX5406002 French for Canada Quick Setup Guide DCP 7060D DCP 7065DN LX5120001 English for USA and Canada HL 2280DW LX5805001 English for USA and Canada DCP 7060D DCP 7065DN LX5120002 French for Canada HL 2280DW LX5805002 French for Canada 1 page per job Letter or A4 size single sided pages Standard toner cartridge High capacity toner cartridge Approx cartridge yield is declared in accordance with ISO IEC 19752 Drum life is approximate and may vary by type of use Notice Disclaimer of Warranties USA and Canada BROTHER S
61. eturn the tab to the home position A 1 If you do not printed pages may have a vertical stripe Put the drum unit and toner cartridge assembly back into the machine Close the front cover 37 Note NOT turn off the machine s power switch or open the front cover until the LCD returns to Ready mode Cleaning the corona wire If you have print quality problems clean the corona wire as follows Open the front cover and leave the machine turned on for 10 minutes to cool down After replacing the toner cartridge DO Slowly take out the drum unit and toner cartridge assembly A nor SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may burn yourself Co COCE pe NN HEEN NT E 38 A CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in t
62. f the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five Brother International Corporation 100 Somerset Corporate Boulevard P O Box 6911 Bridgewater NJ 08807 0911 USA Brother International Corporation Canada Ltd 1 rue H tel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries
63. g paper Paper Size You can use several different sizes of paper for printing copies Letter Legal Executive A4 A5 A5 L A6 B5 B6 or Folio When you change the size of paper in the tray you will also need to change the setting for paper size at the same time so your machine can fit the document on the page 1 Press Menu Press A or to choose 1 General Setup Press OK Press A or Y to choose 1 Paper Press OK Press Aor Y to choose 2 Paper Size 4 Press OK Press A or Y to choose Letter Legal Executive A4 A5 A5 L A6 B5 B6 or Folio Press OK QO Press Stop Exit 15 Chapter 2 Acceptable paper and other print media Print quality may vary according to the type of paper you are using You can use the following types of print media thin paper plain paper thick paper bond paper recycled paper labels or envelopes For best results follow the instructions below E DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds E For proper printing you must choose the same paper size from your software application as the paper in the tray E Avoid touching the printed surface of the paper immediately after printing E Before you buy a lot of paper test a small quantity to make sure the paper is suitable Recommended paper and print media Paper Type Item Plain Paper Xerox 4200DP 20 Ib
64. he illustration 6 Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Be sure to return the tab to the home position A 1 If you do not printed pages may have a vertical stripe Routine maintenance 4 Put the drum unit and toner cartridge assembly back into the machine Close the front cover Replacing the drum unit Order No DR 420 A new drum unit can print approximately 12 000 Letter or A4 size single sided pages Ea Note There are many factors that determine the actual drum life such as the temperature humidity type of paper type of toner used and so on Under ideal conditions the average drum life is estimated at approximately 12 000 pages The actual number of pages that your drum will print may be significantly less than this estimate Because we have no control over the many factors that determine the actual drum life we cannot guarantee a minimum number of pages that will be printed by your drum For best performance use only genuine Brother toner The machine should be used only in a clean dust free environment with adequate ventilation 39 e Printing with a non Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself Warranty coverage does not apply to problems caused by the use of a non Brot
65. her drum unit Drum Error Drum Error The corona wire has become dirty Clean the corona wire in the drum unit See Cleaning the corona wire on page 38 If you cleaned the corona wire and Drum Error was not cleared replace the drum unit with a new one Replace Drum Please replace the drum unit with a new one We recommend a genuine Brother drum unit be installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit Drum Stop Dram Siop We cannot guarantee the print quality Please replace the drum unit with a new one We recommend a genuine Brother drum unit be installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit 40 Replacing the drum unit IMPORTANT e While removing the drum unit handle it carefully because it may contain toner If toner scatters on your hands or clothes immediately wipe or wash it off with cold water Every time you replace the drum unit clean the inside of the machine See Cleaning and Checking the machine in Appendix A of the Advanced User s Guide Make sure that the machine is turned on Open the front cover and leave the machine turned on for 10 minutes to cool down Nior SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back c
66. ht clicking on a button you can configure the Settings advanced scan settings and set new defaults Ready 28 How to scan to a computer Changing the SCAN key settings Before scanning To use the machine as a scanner install a scanner driver If the machine is on a network configure it with a TCP IP address E Install the scanner drivers on the Installation CD ROM See the Quick Setup Guide E Configure the machine with a TCP IP address if network scanning does not work See Configuring Network Scanning in the Software User s Guide SCAN key settings You can change your machine s SCAN key settings using ControlCenter4 Open ControlCenter4 by clicking start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open Make sure the machine you want to use is selected from the Model pull down list Click the Device Settings tab 4 Click Device Scan Settings Control Center 4 Meis You can configure your machine s settings from here m Ho 03 Remote Setup Quick Dial Device Scan Settings 29 Chapter 6 Choose the File tab You can change the default settings Device Scan Settings Image OCR E mail File File Type File size 1 POF pa Small 2 File Name Date Number CCF 0802201 1_xxxx pdF Destination Folder 3 C Documents and Settings User My Documents My Pictures Cc al Show Folder Resoluti
67. id crystal display Power Source Power Consumption Note Laser Electrophotography by semiconductor laser beam scanning 32 MB 16 characters x 2 lines 110 120 V AC 50 60 Hz Peak 1080 W Copying 2 Approx 445 W at 25 C 77 F Ready Approx 55 W at 25 C 77 F For Wireless models WLAN On Sleep Approx 2 8 W WLAN Off Deep Sleep Approx 1 0 W For non Wireless models Deep Sleep Approx 0 9 W All figures stated above except Peak are average figures 1 USB connected to PC 2 86 When making a copy from one sheet Specifications Dimensions DCP 7065DN 12 45 in 316 mm 15 95 in m 15 7in 405 mm 398 5 mm DCP 7060D HL 2280DW 15 95 in 15 7 in 405 mm 398 5 mm Weight With Consumables For DCP 7060D 10 1 kg 22 3 Ib For DCP 7065DN 11 4 kg 25 1 Ib For HL 2280DW 10 3 kg 22 7 Ib Noise level Sound power Operating For DCP 7060D LWAd 6 74 B A For DCP 7065DN HL 2280DW LWAd 6 81 B A Standby LWAd 4 3 B A Sound pressure Operating Printing LPAm 53 dB A Standby LPAm 30 dB A 87 Temperature Humidity ADF automatic document feeder For DCP 7065DN Document Size Document Size Single sided 88 Operating 50 F to 90 5
68. ide for your software or contact the software manufacturer E Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities Device Selector or from the model list in ControlCenter2 61 Network difficulties For DCP 7065DN HL 2280DW continued Difficulties Suggestions Your computer cannot find your machine Windows The firewall setting on your PC may be rejecting the necessary network connection For details see the instructions above Macintosh E The computer may be unable to detect the machine due to the firewall settings Change or disable the firewall settings If you are using a third party personal Firewall software see the User s Guide for your software or contact the software manufacturer E Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities Device Selector or from the model list in ControlCenter2 Cannot connect to wireless network HL 2280DW Investigate the problem using the WLAN Report Press Menu press A or Y to choose 5 Machine Info and press OK press A or Y to choose 5 WLAN Report and press OK and then press Start For more details see the Quick Setup Guide Other Difficulties Suggestions The machine will not turn on Adverse conditions on the power connection such as lightning or a power surge may have triggered the ma
69. iesededccesseecdtecetiseedeecetbestdeecetbentdeaentbenddeceettees 22 Making copies 24 HOW tO COPY siincihceittdale thie satelite inde aaah ee hd data 24 SLOP COPYING eea GIA eee eal ea BAA ei aye 24 COPY SENINGS inedia s a Ea EEA AE E ST 24 How to print from a computer 25 Printing a document eseesssseeeeersessesrnnssennnnnasnsnnnsantnnnantnannadnnnnnnaanananaataanaaaanannaa 25 How to scan to a computer 26 Scanning a document as PDF file using ControlCenter4 Windows 26 Changing the SCAN key settings eessseeeesssessesrreeesssnnasennnnnaasnnnnadanennnaatnannaaaenna 29 Beare SCANMING esra O 29 SCAN key setiNhgS arresi a A elalecegt onde 29 Scanning using the SCAN key ssesssssssssrrnessssnnaaseennneatnnnnaatnennneetnanaaaatennnaana 31 A Routine maintenance 32 Replacing the consumable it MS cc cceeeeeeeeeeeeeeneeeeeeteieeeeeeeteeeeeeetnaeeeeeneee 32 Replacing the toner Cartridge 0 0 eceeceeceeeeeeeeeeeeeeenneeeeeeeenaeeeeeeeenaeeeeesenaaees 33 Cleaning the corona WIMC c cccccceccccccesesgeceneeeedeceneestesceneeesegetteseeeeseteseeeeesnees 38 Replacing the drum Unit cece eee cececcceceenseeeeeeeesseeeeeceeseeeeeeseesseeeeeeeentneaees 39 B Troubleshooting 44 Error and maintenance MESSAGES cccececeeeeeeeeeeee cette eteneeee eee tteeeeeeetnaeeeeeeenee 44 DOCUMENT JAMS i 1 eectcdts ese dcadseeeevieseeeeevidestseeealdes ave dadleeeeadlde weedees edible 47 Document is jammed in the
70. in the illustrations ah Note Go to http www brother com original index html for instructions on how to return your used consumable items to the Brother collection program If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office O Unpack the new drum unit IMPORTANT To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations e Wait to unpack the new drum unit until immediately before you put it in the machine Exposure to direct sunlight or room light may damage the drum unit QO Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in properly the green lock lever will lift automatically Make sure that you put in the toner cartridge properly or it may separate from the drum unit Routine maintenance Clean the corona wire of the drum unit by gently sliding the green tab from left to right and right to left several times A CAUTION Be sure to return the green tab to the home position a 1 If you do not printed pages may have a vertical stripe 8 Put the new drum unit and toner cartridge assembly in the machine Resetting the drum counter When you replace the drum unit with a
71. ing lt visstedeeeisidiceee de dascered nti deee tines 44 Control panel overview 00eeees 6 COPY eesiesih hieteinieieck Guerin 24 KEYS acisna inaia ea 6 D Document how to load asannnnnnnnnnenesenensnenenenenna 21 22 PIMS ao E acegdearaace 47 Drum unit CIGANING ien eveuiedee eens 38 FEPlAGCING essensu iaai veel 39 Duplex KOY oisein I 6 Paperjam eeeeeeceeceeeeeeeeeeeeeeeeeee 50 56 PINUNG aeanoea 78 89 troubleshooting n se 45 59 98 E Envelopes ccccceceeeeeeeeeees 12 16 17 19 Error messages on LOD aeee 44 Drum Error eseina 40 Drum Stop errades aaaea 40 Duplex Disabled cccceeeeeeeeeeee 45 Init Unable XX naesta insasi 45 Jam Duplex 20 0 0 ceeeeeeeeeeeeceeeeeeeeeeeeeees 45 NO Paper hanian aadi 45 Out Of Memory esre 46 Print Unable XX 0 c cccccccceeeeeeeeeeeeeeees 46 Replace Drum cccccceeeeeeeeeeeeneees 40 Replace Toner cccccceeeeetteeeeeees 33 Toner Ended ce eeeeceeceeeeeeeeeeees 34 TOMER LOW suiriri diia ii 33 F FOO coer a E 15 17 G Gray scale oo see ceeeceeeeeeeeceeceeeeeeeeeeeeeeeeeees 91 H HELP LCD Messages cecccccseeeecceesteereeeeeteees 74 Menu Table ccccceeeeeeeeeeeeeeseees 76 J Jams GOCUMENE ainsin aannaaien naiiai 47 paper ccris toisiaan aaa 49 L LADEIS sorsrasiidiniseiia 10 12 16 17 20 LCD liquid crystal display 4 7 74 M Macintosh
72. ions or Duplex and then press A or Y to scroll through the copy settings When the setting you want is displayed press OK For details about changing the copy settings see Copy settings in Chapter 2 of the Advanced User s Guide You can change the following copy settings E Enlarge Reduce Quality Stack up to 99 copies Sort Brightness Contrast Page Layout Duplex 1 For DCP 7065DN How to print from a computer Printing a document The machine can receive data from your computer and print it To print from a computer install the printer driver See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide for details about the print settings Install the Brother printer driver on the Installation CD ROM See the Quick Setup Guide From your application choose the Print command Choose the name of your machine in the Print dialog box and click Properties 4 Choose the settings you want in the Properties dialog box E Paper Size E Orientation E Copies E Media Type E Resolution E Print Settings E Multiple Page E Duplex Booklet E Paper Source Click OK to begin printing 25 How to scan to a computer Scanning a document as PDF file using ControlCenter4 Windows For Macintosh users See Scanning in the Software User s Guide Note The screens on your PC may vary depending on your model ControlCenter4 is a software util
73. ity that lets you quickly and easily access the applications you use most often Using ControlCenter4 eliminates the need to manually launch specific applications You can use ControlCenter4 on your computer Load your document See How to load documents on page 21 open ControlCenter4 by clicking start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open Choose Home Mode or Advanced Mode before you use ControlCenter4 ControlCenter4 Mode Welcome to ControlCenter4 ControlCenter4 brings together all the software Features to expand the capabilities of your device You can choose between the Home Mode or Advanced Mode user interfaces O Home Mode Home Mode offers basic functions such as Photo In addition to the features available in Home Mode Print Scan and PC Fax with simple easy to use Advance Mode includes the added ability to operations configure detailed settings and store them Offering easy operation of pre configured button settings 4 Make sure the machine you want to use is selected from the Model pull down list 26 How to scan to a computer 5 Set the file type for saving to a folder By default the scanned data is saved as JPEG jpg Click Configuration and then select Button settings Scan and File Control Center 4 Model Gla mir Image PC Copy gt OCR Choose from the S Image OCR E mail or File By right click b Cen
74. l vary depending on your average type of document When a toner cartridge is running low the LCD shows Toner Low The toner cartridge that comes supplied with the machine is a Starter toner cartridge that will need to be replaced after approximately 700 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 19752 IMPORTANT Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges Use or attempted use of potentially incompatible toner and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party toner and or cartridges To protect your investment and obtain premium performance from the Brother machine we strongly recommend the use of Genuine Brother Supplies Routine maintenance E4 Note It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning To ensure high quality printing we recommend that you use only Genuine Brother Brand toner cartridges When you want to buy toner cartridges please call Brother Customer Service We recommend that you clean the machine when you replace the toner cartridge See Cleaning and Checking the machine in Appen
75. lot cover 11 Chapter 2 Printing on thick paper bond paper Open the manual feed slot cover labels and envelopes When the back output tray is pulled down the machine has a straight paper path from the manual feed slot through to the back of the machine Use this paper feed and output method when you want to print on thick paper labels or envelopes Note Remove each printed sheet or envelope immediately to prevent a paper jam amp Open the back cover back output tray 4 Using both hands slide the manual feed slot paper guides to the width of the paper that you are going to use 2 For printing envelopes Pull down the two green levers one on the left hand side and one on the right hand side as shown in the illustration below 12 Loading paper O Using both hands put one sheet of If you put any print media in the manual paper or one envelope in the manual feed slot before the machine is in Ready feed slot until the front edge of the paper mode the print media may be ejected or envelope touches the paper feed without being printed on roller When you feel the machine pull in the paper let go To easily remove a small printout from the output tray lift up the scanner cover by using both hands as shown in the illustration e You can still use the machine while the scanner cover is up To close the scanner cover push it down with both hands Put the paper
76. lve most problems by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Copy difficulties Difficulties Suggestions Vertical black line appears in Black vertical lines on copies are typically caused by dirt or correction fluid on the copies glass strip or the corona wire is dirty See Cleaning the scanner glass in Appendix A of the Advanced User s Guide and Cleaning the corona wire on page 38 Copies are blank Make sure you are loading the document properly See Using the automatic document feeder ADF For DCP 7065DN on page 21 or Using the scanner glass on page 22 Printing difficulties Difficulties Suggestions Poor print quality See mproving the print quality on page 63 Troubleshooting Printing difficulties continued Difficulties Suggestions No printout Check that the machine is plugged in and the power switch is turned on Check that the toner cartridge and drum unit are installed properly See Replacing the drum unit on page 40 m Check the interface cable connection on both the machine and your computer See the Quick Setup Guide Check that the correct printer driver has been installed and chosen m Check to see if the LCD is showing an error message See Error and maintenance messages on page 44 m Check that the machine is online
77. m 1200 x 1200 dpi scanning with the WIA driver in Windows XP Windows Vista and Windows 7 resolution up to 19200 x 19200 dpi can be chosen by using the scanner utility 91 Printer Automatic 2 sided Yes Duplex Print Emulations PCL6 For HL 2280DW Resolution 600 dpi x 600 dpi HQ1200 2400 x 600 dpi quality Print Speed Up to 5 pages minute Letter size 1 Duplex Print Speed For DCP 7060D Up to 24 pages minute Letter size 1 For DCP 7065DN and HL 2280DW Up to 27 pages minute Letter size 1 First Print Out Time Less than 8 5 seconds from Ready mode and standard tray 1 92 The print speed may vary depending on the type of document you print Specifications Interfaces USB We recommend using a USB cable Type A B that is no longer than 6 feet 2 meters long 1 Ethernet 3 Use an Ethernet UTP cable category 5 or greater DCP 7065DN HL 2280DW Wireless LAN IEEE 802 11 b g Infrastructure Ad hoc Mode HL 2280DW Your machine has a Hi Speed USB 2 0 interface The machine can also be connected to a computer that has a USB 1 1 interface Third party USB ports are not supported 3 See Network LAN DCP 7065DN HL 2280DW on page 97 and the Network User s Guide for detailed network specifications 93 Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform amp Processor Minimum Recommended Har
78. m unit See Replacing the drum unit on page 39 66 Troubleshooting Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page m Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 16 E f you use label sheets for laser printers the glue from the sheets may sometimes stick to the OPC drum surface Clean the drum unit See Cleaning the drum unit in Appendix A of the Advanced User s Guide Em Do not use paper that has clips or staples because they will scratch the surface of the drum E Ifthe unpacked drum unit is in direct sunlight or room light the unit may be damaged m The toner cartridge may be damaged Put in a new toner cartridge See Replacing the toner cartridge on page 33 m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 Black lines down the page Printed pages have toner stains down the page E Clean the corona wire inside the drum unit by sliding the green tab See Cleaning the corona wire on page 38 m Make sure the green tab of the corona wire is at the home position A m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 Em The toner cartridge may be damaged Put in a new toner cartridge See Replacing the toner cartridge on page 33 m The
79. med paper out of the fuser unit QO Close the fuser cover and the back cover face up output tray Put the drum unit and toner cartridge assembly back into the machine 8 Close the front cover If the machine does not start printing automatically press Start 52 Paper is jammed inside the machine If the LCD shows Jam Inside follow these steps Leave the machine turned on for 10 minutes to cool down Open the front cover Z not SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may burn yourself SS aos U J otitis oe WY aa Maen nnnm bate WN ae ie Troubleshooting Slowly take out the drum unit and toner 4 Push down the green lock lever and take cartridge assembly The jammed paper the toner cartridge out of the drum unit may be pulled out with the drum unit and Clear the jammed paper if there is any toner cartridge assembly or this may inside the drum unit release the paper so you can pull it out of the inside of the machine If you can not remove the drum unit and use extra force Instead go to step IMPORTANT Handle the toner cartridge carefully If IMPORTANT toner scatters on your hands
80. more advanced operations Copy printing reports and performing routine maintenance Software User s Guide Follow these instructions for Printing and Scanning for DCP 7065DN and HL 2280DW Instructions are included for Network Scanning and using the Brother ControlCenter utility Network Glossary For DCP 7065DN and HL 2280DW This Guide provides basic information about advanced network features of Brother machines along with explanations about general networking and common terms Network User s Guide For DCP 7065DN and HL 2280DW viii This Guide provides useful information about wired and wireless network settings and security settings using the Brother machine You can also find supported protocol information for your machine and detailed troubleshooting tips PDF file Documentation CD ROM In the Box Table of Contents BASIC USER S GUIDE General information 1 Using the GoCumentations iriciiccsceccencssvanendenesideedaneancueccetua STREE E 1 Symbols and conventions used in the documentation cccceeeeeeeees 1 Accessing the Advanced User s Guide Software User s Guide and Network User s Guide ccceccecececcceeceeeeeeeeeceeeceaaeeaeeeceeeeeeeeeseesennaneaeeeeeeeeess 2 Viewing DOCUMENTATION sieccceeedcceedeeetheceestoond de taeetenetemnehel ities E 2 Accessing Brother Support Windows 0 ccscccecssessessessssesesstsseseseteeesteseseenees 4
81. nd may vary by type of use 96 Specifications Network LAN DCP 7065DN HL 2280DW E Note For details about the full Network specifications see the Network User s Guide LAN You can connect your machine to a network for Network Printing and Network Scanning Also included is Brother BRAdmin Light 1 Network Management software Security Protocols Wired APOP POP before SMTP SMTP AUTH Wireless APOP POP before SMTP SMTP AUTH Wireless Network WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK AES Security HL 2280DW Wireless Network AOSS Yes Setup Support Utility HL 2280DW WPS Yes 1 BRAdmin Professional and Web BRAdmin are available as a download from http solutions brother com 97 A Accessories and supplies c ceeeee ii ADF automatic document feeder USN arein 21 Apple Macintosh See Software User s Guide B Brother accessories and supplies 05 ii Brother numbers ceeeeeeeeeeeeeeeeeeeees i Customer Service cccceeeeeeeeeeeereeees i FAQs frequently asked questions i product SUPPO srian iiiad anadi i Service Centers ccceccecceeeeeeeeeeeeeneees i Solutions Center 0 cccccceeeeeeeeeeeeee i warranties eee cece cece ceeeseeeseeneneeeees iii iv vi C Cleaning COrona W FE 2 eeceeeeceeceeeeeeeeeeeeeeeseees 38 Consumable iteMS cccceeeeeeteteeeee 32 disposal ee 36 replac
82. on Brightness 4 300x 300 dpi j m Scan Type 9 24bit Colour v Contrast 5 Document Size r LTELELETETEI A4 210 x 297 mm 8 3 x 11 7 in 9 0 Default OK Cancel Apply Help You can choose the file type from the pull down list You can enter the file name you want to use for the document You can save the file to the default folder or choose your preferred folder by clicking the al Browse button You can choose a scanning resolution from the Resolution pull down list You can choose the document size from the pull down list Q click ox 30 How to scan to a computer Scanning using the SCAN key Load your document See How to load documents on page 21 Press SCAN Press A or Y to choose Scan to PC Press OK Press A or to choose File Press OK For Network users Press A or to choose the destination computer you want to send to Press OK If the LCD prompts you to enter a PIN number enter the 4 digit PIN number for the destination computer using the dial pad on the control panel Press OK Press Start The machine starts the scanning process EA Note Choose the scan mode you want Scan to E mail Scan to PC Image Scan to PC OCR Scan to PC e File Scan to PC 31 Routine maintenance Replacing the consumable items The machine will indicate when it is time to replace the consumable items See Replacing the toner cartridge on page 33 and
83. on page 39 BS Ghost E Make sure that you use paper that meets our specifications Rough surfaced paper or thick print media may cause this problem See Acceptable paper and other print media on page 16 m Make sure that you choose the proper media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other print media on page 16 and Basic tab in Chapter 2 of the Software User s Guide E Choose Reduce Ghosting mode in the printer driver See Ghost Reduction Setting in Chapter 2 for Windows or Chapter 8 for Macintosh of the Software User s Guide E Putin a new toner cartridge See Replacing the toner cartridge on page 33 m Putin a new drum unit See Replacing the drum unit on page 39 m The fuser unit may be contaminated Call Brother Customer Service abedefghijk AB Toner specks m Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See Acceptable paper and other print media on page 16 E Clean the corona wire and the drum unit See Cleaning the corona wire on page 38 and Cleaning the drum unit in Appendix A of the Advanced User s Guide E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 m The fuser unit may be contaminated Call Brother Customer Service Troubleshooting Examples of poor print quality Recommenda
84. opy settings Duplex Copying 1 sided to 2 sided A Routine maintenance Cleaning the machine Checking the machine Packing and shipping the machine B Glossary C Index xi xi Using the documentation Thank you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Bold style identifies keys on the machine control panel or computer screen Italics Italicized style emphasizes an important point or refers you to a related topic Courier Courier New font identifies the New messages shown on the LCD of the machine General information A WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries A CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product function Electrical Hazard icons alert you to a A possible electrical shock Hot Surface icons warn you not to AN touch machine parts that are hot Notes tell you how you should 7 respond to a situation that may arise or give tips about how the current operation works with other features
85. ory Items back to you and charged for any service and or replacement parts products at Brother s then current published rates The foregoing are your sole i e only and exclusive remedies under this warranty What happens when Brother elects to replace your Machine When a replacement Machine is authorized by Brother and you have delivered the Machine to an Authorized Service Center the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother If you are dealing directly with Brother s Express Exchange Service Brother will send to you a replacement Machine shipped for receipt within two business days with the understanding that you will after receipt of the replacement Machine supply the required proof of purchase information together with the Machine that Brother agreed to replace You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre paid freight bill supplied by Brother in accordance with the instructions provided by Brother Since you will be in possession of two machines Brother will require that you provide a valid major credit card number Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage Your credit card will be charged up to th
86. over back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may burn yourself Routine maintenance O Push down the green lock lever and take the toner cartridge out of the drum unit SS ST C lt aes E ate 2 mg anamannan y f Si Zi Tl Rene SS alge Lt Take out the drum unit and toner cartridge assembly DO NOT put a toner cartridge into a fire It could explode resulting in injuries DO NOT use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the outside or inside of the machine Doing this may cause a fire or electrical shock See To use the product safely in the Safety and Legal booklet for how to clean the machine Be careful not to inhale toner 41 IMPORTANT To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water We recommend that you place the drum unit and or the toner cartridge on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To avoid print quality problems DO NOT touch the shaded parts shown
87. p Exit Menu and features How to access the menu mode Press Menu Choose an option You can scroll through each menu level by pressing A or Y for the direction you want Press OK when the option you want appears on the LCD The LCD will then show the next menu level Press A or Y to scroll to your next menu selection Press OK When you have finished setting an option the LCD will show Accepted Press Stop Exit to exit Menu mode 75 Menu table The factory settings are shown in Bold with an asterisk p Menu Choose amp OK gt Choose amp OK to accept to exit Stop Exit cartridge Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1 General 1 Paper 1 Paper Thin Sets the type of 15 Setup Type Plain paper in the paper tray Thick Thicker Recycled Paper Label 2 Paper A4 Sets the size of the 15 i aper in the paper Size Letter pap pap tray Legal Executive A5 A5 L A6 B5 B6 Folio 2 Ecology 1 Toner On Increases the page See 1 Save off yield of the toner 1 See Advanced User s Guide 2 See Quick Setup Guide E The factory settings are shown in Bold with an asterisk 76 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1 General
88. pages before putting them in the ADF Document Sizes Supported Length 5 8 to 14 in 147 3 to 355 6 mm Width 5 8 to 8 5 in 147 3 to 215 9 mm Weight 17 to 24 Ib 64 to 90 g m How to load documents IMPORTANT DO NOT leave thick documents on the scanner glass If you do this the ADF may jam DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding Loading documents E4 Note e To scan documents that are not suitable for the ADF see Using the scanner glass on page 22 e It is easier to use the ADF if you are loading a multiple page document e Make sure documents with correction fluid or written with ink are completely dry Lift up and unfold the ADF document output support flap 1 Unfold the ADF document support 2 Fan the pages well 6 Place your document face up top edge first in the ADF until the LCD display message changes and you feel it touch the feed rollers 21 Chapter 3 4 Adjust the paper guides 1 to fit the Using the document guidelines on the width of your document left and top place the document face down in the upper left corner of the scanner glass IMPORTANT To avoid damaging your machine while using the ADF DO
89. per size Make sure that the guides are firmly in the slots See Loading paper in the standard paper tray on page 8 Use both hands to slowly pull out the jammed paper Put the paper tray firmly back in the machine 49 Paper is jammed at the back of the machine If the LCD shows Jam Rear a paper jam occurred behind the back cover Follow these steps Open the front cover Leave the machine turned on for 10 minutes to cool down Slowly take out the drum unit and toner cartridge assembly Z not SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may burn yourself 50 Troubleshooting O Pull down the tabs at the left and right IMPORTANT hand sides to open the fuser cover 1 e We recommend that you place the drum unit and the toner cartridges on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner e To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration 6 Open the back cover face up output tray 51 6 Using both hands gently pull the jam
90. quality Recommendation Pe eT ABCDEFGH abcdefghijk ABCD abcde 01234 Curled E Lift up the output tray support flap 1 72 Machine Information Checking the Serial Number You can see the machine s Serial Number on the LCD Press Menu For DcP 7060D Press A or Y to choose 3 Machine Info Press OK For DCP 7065DN Press A or Y to choose 4 Machine Info Press OK For HL 2280DW Press A or to choose 5 Machine Info Press OK 3 Press A or Y tochoose1 Serial No Press OK Press Stop Exit Reset functions The following reset functions are available 1 For DCP 7065DN HL 2280DW Network You can reset the internal print server back to its default factory settings such as the password and IP address information 2 All Settings You can reset all the machine s settings back to its default factory settings Brother strongly recommends you perform this operation when you dispose of the machine Troubleshooting fe Note Unplug the interface cable before you choose Network or All Settings How to reset the machine 0 Press Menu Press A or to choose 1 General Setup Press OK Press A or Y to choose 5 Reset Qe Press OK 4 Press A or to choose the type of reset function you want to use Press OK Do one of the following E To reset the settings press A to choose Reset Then go to step
91. r may cause damage to your machine DO NOT use paper e that is highly textured e that is extremely smooth or shiny e that is curled or warped 1 A curl of 0 08 in 2 mm or greater may cause jams to occur that is coated or has a chemical finish that is damaged creased or folded that exceeds the recommended weight specification in this guide with tabs and staples with letterheads using low temperature dyes or thermography that is multipart or carbonless that is designed for inkjet printing If you use any of the types of paper listed above they may damage your machine This damage is not covered under any Brother warranty or service agreement Envelopes Most envelopes designed for laser printers will be suitable for your machine However some envelopes may have feed and print quality problems because of the way they have been made A suitable envelope should have edges with straight well creased folds and the leading edge should not be thicker than two sheets of paper The envelope should lie flat and not be of baggy or flimsy construction You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine Envelopes can be fed from manual feed slot one at a time We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes Types of envelopes to avoid IM
92. sible for loss or damage to this Product in shipping What Brother will do If the problem reported concerning your Machine and or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period Brother or its Authorized Service Center will repair or replace the Machine and or accompanying Consumable and Accessory Items at no charge to you for parts or labor The decision as to whether to repair or replace the Machine and or accompanying Consumable and Accessory Items is made by Brother in its sole discretion Brother reserves the right to supply a refurbished or remanufactured replacement Machine and or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer s specifications for new product parts Brother One Year Limited Warranty and Replacement Service USA Only The repaired or replacement Machine and or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center If the Machine and or accompanying Consumable and Accessory Items are not covered by this warranty either stage you will be charged for shipping the Machine and or accompanying Consumable and Access
93. supplies http www brother com original click Supplies Information E To access the Brother CreativeCenter http www brother com creativecenter for FREE photo projects and printable downloads click Brother CreativeCenter To return to the main page click Back Or if you have finished click Exit General information Accessing Brother Support Macintosh You can find all the contacts you will need such as Web support Brother Solutions Center Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Installation CD ROM Double click the Brother Support icon The following screen will appear 800 _Brother Support Brother Support Presto PageManager Download the Presto PageManager installer Access to the internet is required vA On Line Registration Brother offers easy on line regis for your machine that will ensure your to technical support and updates To register just click the button and you will be linked to the Brother Product Registration Web Page tose E To download and install Presto PageManager click Presto PageManager E To register your machine from the Brother Product Register Page http www brother com registration click On Line Registration E To view all Brother Numbers including Customer Service numbers for the USA and Canada click Support Information E For the latest news and product support
94. ta nin b irai gea oose from the Scan options Image OCR E mail or File By right clicking on a button m se cettincs EA N Device Settings gt Settings advanced scan settings and set new defaults T a L md Preferences Image OCR E mail The configuration dialog box appears You can change the default settings File ControlCenter4 ile Type 1 PDF pdf Large File Name 2 f Date Number z CCF 02082011 _xxxx pdf C Show Save As Window Destination Folder 3 C Documents and Settings User My Documents My Pictures Cc Sy Show Folder PreScan Resolution Brightness 4 300 x 300 dpi El Scan Type y 24bit Color Contrast 5 Document Size ELTELT EETEI Letter 8 1 2 x 11 in 215 9 x 279 4 mm Manual multi page scan Cancel Help Choose PDF pdf from the File Type pull down list You can enter the file name you want to use for the document You can save the file to the default folder or choose your preferred folder by clicking the al Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the pull down list click ox 27 Chapter 6 Click File The machine starts the scanning process The folder where the scanned data is saved will open automatically Control Center 4 Model gt EE j a Choose from the Scan options Image OCR E mail or File By rig
95. that is not jammed Open the ADF cover Pull the jammed document out to the left 4 Close the ADF cover Press Stop Exit Troubleshooting Document is jammed under the document cover For DCP 7065DN Take out any paper from the ADF that is not jammed Lift the document cover Pull the jammed document out to the right 4 Close the document cover Press Stop Exit 47 Removing small documents jammed in the ADF For DCP 7065DN Lift the document cover 2 Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through Close the document cover 4 Press Stop Exit 48 Press Stop Exit Document is jammed at the output tray For DCP 7065DN D Take out any paper from the ADF that is not jammed Pull the jammed document out to the right Troubleshooting Paper Jams IMPORTANT oe If the paper cannot easily be removed in Paper is jammed in the this direction stop and follow the standard paper tray itd coe is jammed inside the Ifthe LCD shows Jam Tray follow these steps aH Note Pulling out the jammed paper downwards allows you to remove the paper more easily Pull the paper tray completely out of the machine Make sure the paper is below the maximum paper mark Y Y 1 of the paper tray While pressing the green paper guide release lever slide the paper guides to fit the pa
96. tion B Hollow print m Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 16 E Choose Thick Paper mode in the printer driver choose Thick in the machine s Paper Type menu setting or use thinner paper than you are currently using See Paper Type on page 15 and Basic tab in the Software User s Guide m Check the machine s environment Conditions such as high humidity can cause hollow print See the Safety and Legal booklet m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 Da All black m Clean the corona wire inside the drum unit by sliding the green tab from left to right and right to left several times Be sure to return the green tab to the home position A See Cleaning the corona wire on page 38 m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 m The fuser unit may be contaminated Call Brother Customer Service ABCDEFGH abcdefghijk A B G D abcde 04234 White lines across the page Make sure that you use paper that meets our specifications A rough surfaced paper or thick print media can cause problems Em Make sure that you choose the appropriate media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other print media on page 16 and Basic tab in the Software User s Guide
97. to avoid paper jams and misfeeds a Chapter 2 4 Put paper in the tray and make sure E The paper is below the maximum paper mark Y Y 1 Overfilling the paper tray will cause paper jams E The side to be printed on must be face down E The paper guides touch the sides of the paper so it will feed properly 5 Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine 10 6 Unfold the support flap 1 to prevent paper from sliding off the face down output tray Loading paper in the manual feed slot You can load envelopes and special print media one at a time into this slot Use the manual feed slot to print or copy on labels envelopes or thicker paper 4 Note The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot Loading paper Printing on plain paper or recycled Using both hands slide the manual feed slot paper guides to the width of the paper that you are going to use paper from the manual feed slot Unfold the support flap 1 to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine Using both hands put one sheet of paper in the manual feed slot until the front edge of the paper or transparency touches the paper feed roller When you feel the machine pull in the paper let go Open the manual feed s
98. to the same position E f the problem only occurs during duplex printing check for torn paper in the duplex tray verify that the duplex tray is inserted completely and verify that the back cover is closed completely ABCDEFGH abcdefghijk ABCD abcde 01234 Curled or wavy Check the paper type and quality High temperatures and high humidity will cause paper to curl See Acceptable paper and other print media on page 16 E f you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray m Open the back cover face up output tray for the machine to eject printed pages onto the face up output tray m Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper See Other Print Options for Windows or Print Settings For Macintosh in the Software User s Guide ABCDEFGH abcdefghijk ABCD abcde 01234 Wrinkles or creases E Make sure that the paper is loaded properly See Loading paper on page 8 m Check the paper type and quality See Acceptable paper and other print media on page 16 E Turn over the stack of paper in the tray or try rotating the paper 180 in the input tray 68 Troubleshooting Examples of poor print quality Recommendation pa lt x o
99. torn piece of paper inside the machine and drum unit by following the instructions in steps to O e If you turn off the machine while the LCD shows a Jam Inside message the machine will print incomplete data from your computer Pull the jammed paper out of the paper tray opening 55 Paper is jammed in the Duplex Tray If the LCD shows Jam Duplex follow these steps Leave the machine turned on for 10 minutes to cool down Aort SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may burn yourself m a SS Cna SS Ni ages N EEEN TEET U mrm ono g O q nrar ft na reece i Pa Se 56 Pull the duplex tray completely out of the machine 3 Pull the jammed paper out of the machine or the duplex tray Troubleshooting 4 Make sure that the jammed paper does not remain under the machine from static electricity 57 If you are having difficulty with your machine IMPORTANT For technical help you must call the country where you bought the machine Calls must be made from within that country If you think there is a problem check the chart below and follow the troubleshooting tips You can so

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