Media and Instructional Technology Services
Contents
1. Blackboard will not change your email password although amp Announcements you may elect to set them to be the same l p E Calendar e After you log in you will see your My Sul Ross Home Tasks Page oR re Grad e On the left hand side of the screen you will see a Tools eee saci Send Email e Click on the tool labeled Personal Information Address Book e Click on Change Password e Enter your new password You will need to do this twice Personal Information What if I have trouble using Blackboard Ask your instructor for assistance if you are having trouble using Blackboard They may have you call our Media and Instructional Technology Services area 432 837 8668 OR contact an SRSU Blackboard Support person Their information can be found on the Blackboard Login screen You can also find Blackboard How to s and tutorials on the SRSU Blackboard Information and Help page at http www sulross edu blackboard http www sulross edu mits BB8 Sul Ross State University Media and Instructional Technology Services I already have email do I have to use the University email You must have a University email account to access Blackboard The University email is used to access Blackboard online library services and to communicate important University announcements If you want to continue using an alternate email address you may forward your Sul Ross email to your other email account Instructions for forward2. are and give you your login info over the phone Logging into Blackboard 8 0 Once you have a have a Blackboard account username and password you can log in Your username is your SRSU webmail username ID e g jdoe 1f your email is doe sulross edu and your initial password is a randomly generated case sensitive alpha numeric string To log into Blackboard Have an Account Login Here 1 Goto http bbsrsu sulross edu OR go to the Sul Ross Enter login information here and click the Login home page and select Blackboard under Quick Links button belom or from the menu running beneath the content area of Useimame porate jo Click User Login Type in your Username and Password 4 Click Login ai http www sulross edu mits BB8 Sul Ross State University Media and Instructional Technology Services How do I access my Blackboard courses Go to http bbsrsu sulross edu and log in using your username and password After you log in you will see your Blackboard My Sul Ross Home Page Your Blackboard courses will appear in a list to the left under a heading titled My Courses To enter a class click the name of the course Weleome Tint Modity Content Miodry Layout Hy Cores ard Quick Titorials Catalag Arcouncemonts ___ Af in which you are ensolled Leim more aout the Blackboard Academic Sude through L Calendar bN zrn n E ei Het ehea that densities the key Ralung and
3. Media and Instructional Technology Services MEDIA amp INSTRUCTIONAL TECHNOLOGY SERVICES Using Blackboard Enterprise v 8 0 student Guide 3 F 1 gt n O gt in ig Tar a i a p n ar alipi So Student Guide to Using Blackboard Academic Suite ver 8 0 Some SRSU courses may make use of Blackboard an online teaching and learning tool Your instructor will let you know if your class uses Blackboard or not Courses identified in the class schedule as Web Delivered will not meet regularly but will instead use the Blackboard system to deliver course content If you are enrolled in a Web Delivered class contact your instructor Students will automatically be enrolled into our official SRSU online courses using the Blackboard Academic Suite ver 8 0 learning management system also known as Blackboard Enterprise Students cannot be added into a Blackboard course unless they are officially enrolled in the course through the Registrar s Office see Banner Self Service at http www sulross edu techtips All Blackboard users will be required to use their Sul Ross University webmail username e jdoe if your email is j doe sulross edu and password a randomly generated case sensitive alpha numeric string to access Blackboard e If you DO NOT KNOW your Sul Ross University Blackboard webmail username and password contact Help Desk at 837 8765 or off campus toll free at 1 888 691 5071 They Il verify who you
4. dress as a username Only the first part of your email address should be entered jdoe if your email is j doe sulross edu as your username If you ve tried all of the above and are still having trouble logging in it may have something to do with your computer or more specifically your computer s keyboard Try another computer If all else fails please let HelpDesk or one of your SRSU Blackboard support people know so we can start troubleshooting as quickly as possible Accessing the Blackboard Student Manual A manual of instructions for using Blackboard is available under the Tools box click on Course Tools of your Blackboard course menu FYI your instructor may choose to disable this area Copy Assignments 1 Tasks Tools Communication ai The Electric Blackboard Course Tools Bl Course Map Accessing the User Manual http www sulross edu mits BB8 Sul Ross State University Media and Instructional Technology Services Setting Up your Computer for Blackboard e You need a computer with multimedia capabilities 1 e sound where you can use speakers or headphones a monitor capable of at least 800 x 600 resolution a 56k modem or dedicated Internet connection and an Internet Browser we suggest Firefox Mozilla in order to access Blackboard Here are further specifications e Your browser must accommodate both JavaScript and Java for some functions of the course These are functions you can turn on
5. i Taiki ses ae EO ALE SA a She Here Goeth Ray fenctionaldy To obtain a listing of all of the quick buborials Eg view Grates 3 iz Wt E EE deana ae os avaiable for downlad wsi the Quick Tyeersits Cataleg E Send Emal i z FAR a ace a LING 1003 E01 RGC SPREHOD LING 3904 muka Lang eI a a ae ee Tea hl I logged into Blackboard but I don t see my courses anywhere In our normal procedure students are automatically enrolled into their Blackboard courses starting thirty days prior to the start of a term If you do not see any courses listed under the My Courses heading it may be that your instructors are not using Blackboard this semester or may not have made their Blackboard courses available yet Automatic enrollments are updated daily through the semester NOTE If you have recently added a course it takes approximately one to two business days to become registered and enrolled into Blackboard courses I forgot my password What should I do For Blackboard login issues or to get your username and password information contact our 24 7 Help Desk at 837 8765 or off campus toll free at 1 888 691 5071 They ll verify who you are and give you your login info over the phone How do I change my Blackboard password After logging in for the first time it is recommended you e Scroll down and click change your password You may change your password in Submit Blackboard at any time but changing your password in
6. in your browser e Your browser must be set to accept cookies use minimum browser security settings e Windows users will need the Java Virtual Machine which can be downloaded for free from Sun Microsystems e NOTE Firewalls and popup blockers may affect your ability to access and use Blackboard Windows Users Only Downloading the Java Virtual Machine gt The Java 2 Run Time Environment1 5 06 amp above recommended is required to use the Collaboration Tools gt This plug in may be downloaded from the page that appears when a user joins a Collaboration Session or gt Visit http java sun com products plugin index jsp Enabling Cookies in your Browser In order to use Blackboard on your personal computer you must have cookies enabled Depending on your browser type do one of the following Mozilla Firefox 1 Open Firefox and select Tools gt Options 2 Click onto Privacy 3 Check Accept Cookies from Sites 4 Click OK Internet Explorer 1 Open Internet Explorer and select Tools gt Internet Options 2 Select the Privacy Tab 3 Using the sliding bar slide the bar down to that the cookie settings are Medium or lower 4 Click OK Other browsers such as AOL or Opera may function but are not officially supported by Blackboard AOL users should consider minimizing the AOL browser and use Internet Explorer or Netscape instead http www sulross edu mits BB8 Sul Ross State University Media and Instr
7. ing email are as follows l ee Point your web browser to https webmail2 sulross edu OR go to the Sul Ross home page and select Web based E Mail in Quick Links or from the menu running beneath the content area of the home page choose Email Log on with your email name without the sulross edu part and your e mail password Choose the Options link in the menu area at the top of the page Choose the Vacation Message link from the Options menu Check the box next to Forward incoming messages to addresses listed below In the Forwarding email addresses text field add the email addresses you wish to forward your SRSU email to one address per line If you need assistance contact our 24 7 Help Desk at 837 8765 or off campus toll free at 1 888 691 5071 Are there any instructions on using Blackboard If you are logged into Blackboard clicking on the Help Button question mark at the top of the screen or the Help and Resources menu button which yov ll find in most Blackboard course menus will direct you to a student information and resource area Announcements Caurse Infornation Staff Information ke Home Help Lagout Assignments Quiz Test Exam Camrie atar Discussion Board Extemal links Tools Help amp Resources The Help areas contain the following How To Blackboard Academic Suite ver 8 0 How To s for Students Downloads Utilities and Vie
8. ort See info on the Blackboard Information and Help page at http www sulross edu blackboard http www sulross edu mits BB8 7 Sul Ross State University
9. uctional Technology Services Supported Browsers for Blackboard 8 fully tested and supported Compatible key application areas tested specified Browser is not supported for the Operating System Microsoft Internet Explorer Web Browsers ie ee e XP Desktop 10 3 10 4 10 5 Explorer 6 Explorer 7 Mozilla Firefox and Netscape Navigator Web Browsers Firefox 1 5 is not supported for Blackboard Academic Suite Release 8 0 and above It is recommended that Firefox 1 5 users upgrade to Firefox 2 0 to access the latest security patches and Mozilla support ee ee XP Desktop 10 3 10 4 10 5 1 5 Supported 2 0 Compatible Compatible Compatible 3 0 Apple Safari Web Browsers Windows Windows Vista Mac OS Mac OS Mac OS XP Desktop 10 3 10 4 10 5 2 3 http www sulross edu mits BB8 6 Sul Ross State University Media and Instructional Technology Services Getting Help with Technology at Sul Ross State University SRSU Central HelpDesk Services Faculty should contact HelpDesk for any technology need such as problems with Blackboard email Banner Self Service Office software or for scheduling media equipment etc Central Helpdesk is available 24 7 for all your technology needs If they can t help you over the phone a ticket will be routed to an on site tech who will contact you asap Phone x8765 on campus OR 1 888 691 5071 off campus Online http www sulross edu pages 4401 asp Blackboard Supp
10. wers Document viewers and other things that may be required by your on line course Instructor Contact Info If you do not know your instructor s E mail address you may find it here Business Majors Information and free resources provided for students who are pursuing a career in business or in a business related field Future Educators Information and free resources provided for teachers or students who are pursuing a teaching career Libraries Links to SRSU libraries and research databases Help for using on line research materials and citing references MLA APA Internet Resources Links to academic Web sites testing information and miscellaneous useful websites http www sulross edu mits BB8 Sul Ross State University Media and Instructional Technology Services My username and password aren t working What should I do Verify your password with SRSU HelpDesk call them toll free 24 7 at 1 888 691 5071 If you leave the University for a semester there s a good chance your password may have changed on you Even if you haven t and you find your login info no longer working for you calling HelpDesk to verify that you are still using accurate login info is still the best place to start Make sure you are using the correct case for your password passwords are case sensitive Make sure you don t have the caps lock on when you are typing in your password Make sure that you aren t using your entire email ad
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