User Manual - RIBA Product Selector
Contents
1. User Manual Version 1 0 User manual Please read this manual carefully before using your new propelair toilet Safety Instructions How does it work Using the propelair toilet Cleaning the toilet Troubleshooting Recycling Customer care amp warranty N AV AWN Push button style may vary LH Hinge cap Seat lt RH Hinge cap Seat seal Latch cap ue ee a A y Latch Hinge pins x2 1 Safety instructions WARNING e The electrical supply must be isolated before accessing any equipment e Work shall only be carried out by a competent person e Depending upon the installation this product is powered by either 24v DC or 240v AC Always disconnect the power source before removing any covers e No electrical components are serviceable Under no circumstances attempt to dismantle or otherwise tamper with such parts Failure to do so will render the warranty void Replacement parts are available from propelair Ltd or your service engineer e If water leaks are evident do NOT use the product Isolate the power and water supplies before attempting any troubleshooting 2 How does it work After pressing the flush button a three stage cycle commences Lid amp seat omitted for clarity Stage 1 Stage 2 Stage 3 Water washes the pan Air flushes the water away Water refills the pan 3 Using the Propelair toilet Using th2. PPDLUMENG 0o2 The future is air powered The future is Propelair www propelair com Call 44 0 1268 548322 enquiries propelair com Propelair Ltd Units 1 amp 3 West Point 11 Durham Road Basildon Essex SS15 6PH Date of purchase PRODUCT REGISTRATION FORM OOOO OLI Serial number LILI I oo LI Title Company if applicable OO OLI LILIUJ I oo L First name LILI UU Surname LILI UU LI Address LILI Uo LILI UU LI LILI Uo LI LILI LI Postcode PILI L mail 700000000000000000000000000000000 Telephone LILI OL O0000000000000000 20
3. help us with your query please quote the product serial number This can be Sa ae e eg nt found on the product label inside the cistern met mn en memeo amp P ir es il T i ae ai l j 01268 548322 Il M TEIN Fisi www propelair com a ar cs Peewee PE H E ee eae PRODUCT REGISTRATION To help us ensure that you receive a fast service and response please register your product There are two ways of doing this e By calling the Customer Care helpline e By completing the attached form and returning it to us by post fax or scanned file LIMITED 2 YEAR GUARANTEE TERMS amp CONDITIONS OF THE 2 YEAR WARRANTY WHAT IS COVERED e The repair or replacement of your propelair toilet at propelair Ltd discretion if it is found to be defective as a result of faulty materials workmanship or performance within 2 years of purchase Any part that is no longer available or manufactured will be replaced by an equivalent in both fit and function WHAT IS NOT COVERED e The repair or replacement of a product or component as a result of normal wear amp tear e g seals batteries etc e Accidental damage or faults arising from careless negligent or inappropriate use misuse or handling which are not accordance with the Installation Manual or User Manual e Blockages Please refer to the User Manual for advice on how to clear blockages e Use of the propelair toilet for anything other than its intended purpose e Fa
4. e propelair toilet is simplicity itself The lid is fitted with a sensor to ensure the toilet will only flush when the latch is engaged Stage 1 Stage 2 Lift or close seat as required Lid must always be closed before flushing Stage 3 Latch to be fully engaged before flushing Stage 4 Press flush button 4 Cleaning the toilet WARNING DO NOT USE ABRASIVE CLEANERS OR PADS ON THIS PRODUCT Smooth contours rimless design and the side hinges on the lid and seat result in flushes of unparalleled hygiene Easy removal of the lid and seat make cleaning simple and effective Cleaning the pan Use a toilet cleaning product liquid cream or foam with a soft cloth and toilet brush to clean the inside of the pan and around the side and rear nozzles do not hit or dislodge the nozzles Flush the toilet to rinse away the residue Use a disinfectant spray or wipes on the top surface of the pan and around the hinges Wipe clean with a soft cloth or paper towel For a thorough clean the lid and seat can be removed see page 8 This allows easy cleaning of the hinge areas which is hard to achieve on traditional toilets Cleaning the toilet continued WARNING DO NOT USE ABRASIVE CLEANERS OR PADS ON THIS PRODUCT Cleaning the seals Regularly clean seals inside and out Use a disinfectant spray or hot soapy water and a soft cloth to clean the seals and their housings w
5. es within the water pipes Check that the water pipe is not split kinked or crushed Check that the side amp rear wash down nozzles are not blocked Remove top water hose connector and ensure check valve cone is free to slide up amp down Check that outlet from water pump amp downpipe are not damaged Check water hose to pan is not kinked or fitted in such a way that a loop or water trap has been created O O O O O O O O O O e Air pump does not work but water pump operates o Check power supply at air pump connection Power present means motor is defective No power means PCB is defective o Check for signs of damage or defect Air pump works but no air enters pan O O O O Check that the air hose is not split kinked or crushed Check that the air hose cuffs are connected Check air pump for excessive or unusual noise Check that the air pump motor revolves freely by rotating the drive shaft manually with pliers or similar after removing motor see image PS Check that the motor shaft drive pin is intact Check that the motor positive and negative connections are not reversed causing pump to run backwards Check that air pump rotors revolve by removing the motor and rotating the metal drive shaft manually with pliers or similar Slight resistance will be felt this is normal see image e Water pump works but spray does not clea
6. from cistern during flush refill o Check that internal components are in place and secure o Check operation of water pump Excessive noise from air pump during flush o Check that external pump components are in place and secure o Check that the upper and lower rubber anti vibration mounts are intact and secure o Check that the motor drive pin is intact and rotates the pump rotors o Check for excessive noise from interior of pump If you require further assistance or guidance please contact propelair Ltd on 01268 548322 6 Disposal recycling Batteries Do not dispose of used batteries in the household rubbish Check with your local authority for advice on recycling and recycle where facilities exist Device At the end of its life this appliance must not be disposed of with household rubbish Check with your local authority for advice on recycling and recycle where facilities exist Qy aN Packing All packaging and packaging materials that are no longer required can and should be recycled 7 Customer care amp warranty S CUSTOMER CARE pro pel fay Fiia TAA ii i Ha BENA Miria aE El Bane iTi If you have a question about your new propelair toilet please call our Customer Eg _ ep ry aS md ary repeal Aa rR a MHE lp I Gk Care helpline or contact us via the propelair website ier A Dee Rae H EA org eer kh eed a ESAI BR SE i PE ee mi KE arira ond FA cee Hs Peed Deeg E To
7. ilures in performance operation or function as a result of using components that are not propelair Ltd genuine parts e Use of parts not assembled or installed in accordance with the Installation Manual e Faulty installation except where installed by propelair Ltd or our approved contractors e Repairs or alterations to the product carried out by persons other than propelair Ltd or our approved contractors e PLEASE CONTACT OUR HELPLINE IF YOU HAVE ANY DOUBT AS TO WHAT IS COVERED BY THE 2 YEAR GUARANTEE SUMMARY e The guarantee commences at the date of purchase e Proof of purchase delivery must be provided before any claim or work can be undertaken Without this proof any work performed will be chargeable Please retain any receipts or delivery notes e All work will be carried out by propelair or our approved contractors e All replaced parts become the property of propelair Ltd e Any repairs or replacement parts supplied during the period of guarantee will not extend the guarantee period e This guarantee does not affect your consumer statutory rights 2013 propelair Ltd Units 1 amp 3 West Point 11 Durham Road Basildon Essex SS15 6PH UK All rights reserved Information is subject to change without notice or warning No material may be reproduced or transmitted by any means electrical or mechanical or in any form for any purpose without the express written authority of propelair Ltd Document Number
8. ithin the lid and seat Wipe clean and dry with a cloth or paper towel If the seals become tacky after cleaning dust them with talcum powder which will ensure they close correctly Cleaning the toilet continued WARNING DO NOT USE ABRASIVE CLEANERS OR PADS ON THIS PRODUCT Cleaning the lid and seat Use a disinfectant spray or hot soapy water and a soft cloth to clean the seat and lid Wipe clean and dry with a cloth or paper towel Alternatively the lid and seat can be removed so you can thoroughly clean them individually This is recommended when the hinge areas in particular need cleaning Cleaning the toilet continued WARNING DO NOT USE ABRASIVE CLEANERS OR PADS ON THIS PRODUCT The propelaire toilet lid and seat are fitted with floating hinge pins for easy removal Removing the lid amp seat i W r a 2 i 7 lt _ Step 1 Step 2 Unclip hinge caps from the bottom and slide upwards to remove Push one hinge pin inwards to expose the second pin Remove this exposed pin ee ee _ y p ne Step 3 and use it to push the remaining pin inwards to free the lid and seat Step 4 Carefully remove lid and seat REFITTING IS A REVERSAL OF THESE PROCEDURES Cleaning the toilet continued WARNING DO NOT USE ABRASIVE CLEANERS OR PADS ON THIS PRODUCT Removing the latch Step 1 Step 2 Pinch locking tabs toge
9. n O O 0 0 0 O Check that water is exiting side amp rear nozzles Check water pressure volume from nozzles Check that no debris is blocking nozzles Check that outlet from water pump amp downpipe are not damaged Check that nozzles spray equal amounts of water Check that the motor positive and negative connections are not reversed causing pump to run backwards Air pump works but pan not cleared O 0O O O O O O Check that air pump runs and delivers air Check lid amp seat seals are intact and in position Check that the air hose is not split kinked or crushed Check that the lid amp seat are secure Check that lid latch is intact swings freely and engages under pan lip Check that the lid amp seat are closed and secured when flushing Check that pan is not blocked Pan trap is not replenished o Check water is present in cistern o Check that outlet from water pump amp downpipe are not damaged o Check that breather tube in cistern is secure and not kinked or crushed o Check that all water connections within cistern are tight without leak or causing air to enter downpipe or 90 elbow from water pump o Pour a bucket of water down the pan to replenish the water trap Wash down sprays over top of bowl o Check orientation of side nozzles must be horizontal o Check that no debris or foreign object is obstructing nozzle outlets o Check water pressure from nozzles o Check that nozzles sp
10. ray equal amounts of water Pan is blocked o Check operation of water pump amp air pump o Physically clear blockage before re flushing by using a small toilet brush or wire hook to loosen matter Pan overflows o Check that toilet does not flush at full pan blockage If it does then check that sensor in rear of pan is intact and functioning correctly o Remove blockage to drain the pan Allow pan rear nozzle manifold to dry out o Check existing soil waste pipes for blockages Cistern overflows o Check that inlet valve is intact and operating correctly o Check that neither pan nor hoses are blocked Lid lifts up when flushed o Check that front latch is intact and free from damage o Check that rear hinge caps and pins are present and secure Cistern does not refill after flush o Check that inlet valve operates and float is not misaligned or impeded o Check that water supply is present No subsequent follow on flushes Check no water remains in rear wash down manifold Check that bobbin on float sensor has risen with water level Check power supply Check operation of flush button Check connections on PCB Check that pan is not blocked O O O O O O Lid seat rattle during flush o Check that rear hinge caps and pins are present and secure o Check that lid amp seat are not loose or have excess movement in hinges o Check that lid amp seat seals are intact and in contact with pan seat Excessive noise
11. s not work but air pump operates o Check power supply at water pump connection Power present means water pump is defective No power means PCB is defective o Check for signs of damage or defect o Inthe event of a fault where the water trap does not refill after flushing pour a bucket of water down the pan to restore the water trap and call for a service engineer e Water pump operates but no water is circulated o Check all water connections within cistern o Check water hose to pan is not kinked or fitted in such a way that a loop or water trap has been created jf o Check cistern is filled to the correct level Fi Mi e Water pump does not switch off ee o Check position of float on float level sensor in cistern and that it can slide freely see image fps id o Faulty PCB timing sequence Contact propelair Ltd for advice Hk yv i Ti e Water pump runs for 5 seconds or longer ee o Check connections to float sensor Power present means sensor is defective No power means PCB is defective o Check float level sensor float is not jammed or impeded e Water pump works but no water enters pan Check cistern contains water Check that water hose cuffs are connected Check that the water hose cuffs are not leaking Check that no water is leaking onto floor from underneath the pan Possible wash down hose disconnected Check that no debris is blocking the filter mesh on the water pump inlet Check there are no blockag
12. ther and push downwards Lift latch cap off i a a i Bir Step 3 Step 4 Push latch upwards into lid and remove floating hinge pin Pull latch down to remove REFITTING IS A REVERSAL OF THESE PROCEDURES 5 Trouble shooting e No water present at cistern o Check that water supply is turned on o Check that water supply pipe is connected to inlet valve o Check there are no leaks e Cistern does not fill o Check that water supply is present o Ensure inlet valve works by depressing float o Check inlet valve for damage or defect e Cistern does not fill to correct level o Adjust inlet valve height until water just covers the fill level platform see image e o Check inlet valve to ensure no damage defect or foreign body impedes float travel e Flush button does not work Check lid is closed and the latch is fully engaged Check that cistern water level is at its intended maximum Check battery condition amp level of charge Check power supply Check button operation Check that pan is not blocked as toilet will not flush if pan is full of water Check no water exists in air manifold after flush or blockage Oo OOO 0 0 e No power present o Check power supply connections o Check the isolators or RCD devices have not tripped out If so investigate cause and rectify o Check battery condition Recharge as necessary o Check fuse in battery pack e Water pump doe
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