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1. Serial Interface Connector Drawer Kick Connector A Caution Do not connect both the serial and USB interfaces at the same time 11 4 1 2 Printers with LAN interfaces Standard Model LAN Interface Cable LAN Interface Cable LED DIP Switch Power Connector LAN Interface Connector Drawer Kick Connector A Caution Do not touch the DIP switches during normal use This may change the network settings disabling normal printing A Caution If the device is installed vertically the LAN cable may be un usable due to its shape Please check before installing 12 4 2 Connecting the Interface Cable to the PC 4 2 1 Serial Interface 1 Connect the connector of serial interface cable to the serial port on the computer as shown in the figure 4 2 2 USB Interface 1 Connect the connector of USB interface cable to the USB port on the computer as shown in the figure 4 2 3 LAN Interface 1 Connect the connector of LAN interface cable to the LAN port on the computer as shown in the figure 4 3 Connecting the Drawer Kick Cable Standard Model Drawer Kick Cable Built in Power Supply Model Drawer Kick Cable A Caution This product uses a special purpose modular connector for the cash drawer Do not attempt to use other types of connectors such as public telephone c2. 10 1 Cleaning Paper Holder and Paper Transport 1 Be sure to turn off the printer power 2 Open the top cover 3 Wipe off any dust paper particles glue or other foreign material from the paper holder and paper transport using a soft dry cloth 67 10 2 Cleaning the Platen Roller 1 Be sure to turn off the printer power 2 Open the top cover 3 Wipe off any dust paper particles glue or other foreign material from the platen roller using a soft dry cloth Platen Roller A Caution Do not damage or dent the platen roller Dents on the platen roller will cause incomplete printing and or line feed failure 68 10 3 Cleaning the Thermal Head 1 Be sure to turn off the printer power 2 Open the top cover 3 Using an alcohol solvent remove black paper particles and other residue from the surface of the thermal head A Caution A Caution A Caution Caution A Caution Thermal Head The thermal head can easily be damaged Clean it carefully using a soft cloth to avoid any damage The thermal head is still hot immediately after printing Leave it to cool for about ten minutes before cleaning The thermal head may be damaged by static electricity Take care to avoid exposing it to static electricity Wait until alcohol from the cleaning solvent has thoroughly dried before turning on the printer power Use only alcohol or isopropyl alcohol solvents 69 11 Interf
3. Specifies whether to use batch printing 1 Enable 4 Batch Other IF for the USB or LAN interface 2 Disable Specifies iSerial Number notification for USB Disable Returns 0 as the iSerial 1 Enabl 5 Serial Number Number 2 Di in Enable Returns the manufacturing 1540 6 serial number as the iSerial Number Specifies whether to enable the automatic Ge 1 Enable 6 ASB status transmission function j ASB Automatic Status Back 2 Disable Specifies the number of columns for font pio B horizontal x vertical 1 Model Model 10x24 2 Mode2 Mode2 9x24 55 3 Print Group Item Description Setting Value 1 80mm 48columns il p Width Paper width and number of 2 80mm 42columns aper Widt characters per line 3 58mm 35columns 4 58mm 32columns 1 100mm s 2 110mm s Maximum print speed 3 120mm s 4 130mm s 2 Max Speed The maximum for printing ladder 5 140mm s barcodes and two dimensional codes 6 150mm s is 120mm s 7 160mm s 8 170mm s 9 180mm s Print density l 70 2 80 i The smaller the value the lower the 3 90 3 Print Density print density 4 100 The higher the value the higher the 5 110 print density 6 120 7 130 56 4 Hardware Group Item Description Setting Value Whether to sound a buzzer when an Error Alert error occurs 1 None 1 None Does not beep 2 One Time 1 One
4. Total 254 80 Receipt No 9202 Casher XX MOA 0 3417 WWI 9A 5 In 1X0 O68 9Sv 21 ON XX XX 20XX KAKA a01234567890123456789a 64 Bar Code Pattern rage BarCode span WEIT 493352 410007 FANTI JANIS EIL D Codabar Ni 7 III a12345a 7 AB 1 2 3 4 5 s TOME ALME AL KAKA AB 12345289 ONO I NIA UN Code128 12345678639 0 TIAE NEAL 1234567890 mt Two dimensional Code sess Rcode 65 lt Printing Results of Sample Print 58mm Pattern gt Receipt Pattern Barcode Pattern aves BarCode sener UPCA TNI NN N 493352 410007 UPC E Tel Banana n 933521 Beer 350a A N e ES V UI Si iseer Fairy lam Candy Strawberry Pio Pizza Socks Asolrin Wine EANB JANB 3 524 493 8 UR 493 8 3 524 EANT3CIANT3 KA NN S total Codabar ONT M LULU H ai23a6a Total Se e PR 28 225 42 Receipt No com Cashor J0 MX 20XK 2345678 Hw TT 567890 67890 Tuo disensional Code esses Reoce pt Hutt rt 58195 210 THUIN ugoen X JO USENDS 09219 UO SJ Op Z BAS ii140 02 uodno Coupon Pattern 66 10 Regular Cleaning The print quality may be impaired by paper particles dust or other material To avoid this problem remove any paper particles or dust from the paper holder the paper transport the platen roller and the thermal head as described below Perform cleaning every six months
5. 448 65 00 Fax 48 22 448 65 01 Website www oki com pl E mail oki oki com pl Hotline 0800 120066 E mail tech oki com pl Oki Systems Ib rica S A Sucursal Portugal Edif cio Prime Av Quinta Grande 53 79 C Alfragide 2614 521 Amadora Portugal Tel 351 21 470 4200 Fax 351 21 470 4201 Website www oki pt E mail oki oki pt Oki Service Servico de apoio t cnico ao Cliente Tel 808 200 197 E mail okiserv oki pt OKI Europe Ltd Russia Office 702 Bldg 1 Zagorodnoye shosse 117152 Moscow Tel 74 095 258 6065 Fax 74 095 258 6070 e mail info oki ru Website www oki ru Technical support Tel 7 495 564 8421 e mail tech oki ru 88 Oki Systems sterreich Campus 21 Businesszentrum Wien Sued Liebermannstrasse A02 603 22345 Brun am Gebirge Tel 43 223 6677 110 Drucker Support 43 0 2236 677110 501 Fax Support 43 0 2236 677110 502 Website www oki at OKI Europe Ltd Ukraine Raisy Opkinoy Street 8 Building B 2 Floor Kiev 02002 Ukraine Tel 380 44 537 5288 e mail info oki ua Website www oki ua OKI Sistem ve Yazici C z mleri Tic Ltd Sti Harman sok Duran Is Merkezi No 4 Kat 6 34394 Levent Istanbul Tel 90 212 279 2393 Faks 90 212 279 2366 Web www oki com tr www okiprintingsolutions com tr Oki Systems Belgium Medialaan 24 1800 Vilvoorde Helpdesk 02 2574620 Fax 02 2531848 Website www oki be AlphaLink Bulgaria Ltd 2 Kukus
6. During normal usage leave them all in the OFF state No ON OFF 1 Off Fixed 2 Settings Information Initialization 3 Settings Information 4 Self diagnosis Print Procedures for Settings Initialization 1 Turn off the printer power 2 Set No 2 DIP switch to ON 3 Turn on the printer power Initialization takes about five seconds 4 Turn off the printer power 5 Set No 2 DIP switch to OFF Procedures for Test Print from LAN Board 1 Turn off the printer power 2 Set No 3 and No 4 DIP switches to ON 3 As soon as the printer power is turned on a test print is performed 4 Turn off the printer power 5 Set No 3 and No 4 DIP switches to OFF A Caution Be careful with DIP switch operations 75 11 4 Drawer Kick Connector Pin No Signal Name Direction Signal Line Name 1 FG Frame Ground 2 DRD1 Output Drawer Kick Drive Signal 1 3 DRSNSI Input Drawer Sense Signal 1 4 24V Drive Power 5 DRD2 Output Drawer Kick Drive Signal 2 6 SG Signal Ground op lt Connecting side gt 76 lt Connection gt Printer A Caution A Caution A Caution A Caution A Caution A Caution A Caution Drawer 1 Drawer Open Close Drawer Kick Solenoid 24Q or bigger Drawer 2 Drawer Kick Solenoid 24Q or bigger The drawer connection cable should be of the shielded type Simultaneous d
7. Remove the foreign matter from the platen roller Refer to 10 2 Cleaning the Platen Roller 4 Turn off the power and request repair Vertical marks appear on the printout 1 Foreign matter is stuck in or dropped into the paper transport 2 Foreign matter is stuck on the thermal head 3 The thermal head is damaged 1 Clean the paper transport Refer to 10 1 Cleaning Paper Holder and Paper transport 2 Clean the thermal head Refer to 10 3 Cleaning the Thermal Head 3 Turn off the power and request repair 41 9 Special Mode Test Print Setup Menu 9 1 Test Print Ensure that paper is set in the printer Turn off the power switch on the printer then turn it on again while pressing the FEED button on the control panel This outputs the following printout A Caution Press and hold the FEED button until the printer starts printing Special Mode 1 Test Print 2 Setup Menu 3 Hex Dump 4 Command Trace 5 Sample Print 6 End uoieuJip paa Jadeq lt Set gt Press FEED button for the number of times as the same as your selecting item and wait more than 1 second Then Press the FEED button once select 1 Test Print to start a test print The printer automatically cuts the paper and stops after performing a set amount of printing To terminate the test print while in progress press the FEED button This cuts the paper and terminates printin
8. Time Beeps four times 3 Continuous Continuous Beeps continuously The buzzer tone to use during printing B 1 1 The buzzer beeps in the following cases Pattern I 5 uzzer Interva during printing 2 Pattern 2 FEED button pressed while cover 3 Pattern 3 2 4 Pattern 4 pen Buzzer command received 5 Pattern 5 ESC p 03h t1 t2 t3 The number of buzzer beeps during printing 1 Zero B R Zero specifies no buzzer 2 One 3 uzzer Repetition The buzzer beeps in the following cases 3 Two x during printing 4 Three 2 FEED button pressed while cover 5 Four open 6 Five Buzzer command received ESC p 03h t1 t2 t3 NV graphic memory size and user NV juu AO 1 384KB 192KB 4 NM 4 Specifies the size of the registration 2 448KB 128KB area for graphics images and NV bit 3 512KB 64KB images and the size of the area for 4 576KB 0B storing any user data 5 Cut at Cover Whether to trigger the cutter when the 1 Enable Close cover is closed 2 Disable Whether to notify when near the paper 1 Enable 6 PNE Detect end 2 Disable 57 Error Alert The operation when a continuous buzzer tone is output is as follows Note To stop the buzzer during continuous beeping press the FEED button e Recoverable Error Excluding Paper Near End Continuous beeping of 500mSecON 200mSecOFF Hardware Error Continuous beeping of 1000mSecON 500mSecOFF 2 Buzzer Interval The buzzer patterns are a
9. Utility User s Guide can also be viewed by loading the CD in your PC s CD drive and selecting Manuals on the Setup screen that appears Setting Example Select a higher print density Print Density Changed from 100 to 130 Perform setup as follows 1 Check the printer state prior to setting 1 The power is off 2 The paper roll is set 3 The cover is closed 44 2 Ensure that paper is set in the printer Turn off the power switch on the printer then turn it on again while pressing the FEED button on the control panel This outputs the printout shown in section 9 1 Then Press the FEED button twice to select 2 Setup Menu enters setup mode and prints the following menu Setup Menu 1 Setting 2 Setup Print 3 Save amp End 4 Default Set lt Set gt Press FEED button for the number of times as the same as your selecting item and wait more than 1 second uoioeJip Daat Jedeg lt Return gt Continue to press FEED button more than 1 second 45 3 Then Press the FEED button once to select 1 Setting enters setting mode and prints the following setting groups Setting 1 Memory Switch 1 2 Memory Switch 2 3 Print 4 Hardware 5 Interface lt Set gt Press FEED button for the number of times as the same as your selecting item and wait more than 1 second uonoeuJip peo Jaded Return Continue to press FEED button more than 1 second 46 4 Then Press the FEED button three
10. of the separator is horizontal A Caution When moving the separator follow the instructions in the Special Mode section to set the paper width and align it with the printing area Refer to 9 Special Mode 9 2 Changing the Setup 29 5 3 Setting the Paper 1 In the case of a new roll of paper remove the glued portion and tape on the paper roll When replacing the roll paper first remove the old paper core A Caution Since the glued portion of the paper should not be printed on remove about one turn about 30 cm of the roll paper from the beginning so that none of the remaining paper has glue on it Any adhesive or other matter remaining from the glue may adhere to the thermal head and cause a problem such as voids on printouts Therefore do not forget to remove the glued portion of the paper 2 After inserting the new roll of paper with the orientation shown pull the end of the paper in the direction indicated by the arrow 1 Platen Roller Top of Cover A Caution Pull the end of the paper so that it passes over the top of the cover A Caution Do not damage or dent the platen roller Dents on the platen roller will cause gaps in the printing and or line feed failure 30 A Caution Setting the paper as shown in the following figures may cause paper or printing jams The paper does not pass over The paper has been set incorrectly the top of the cover A Caution Do not use deformed roll paper Us
11. protruding Top cover cannot open Auto cutter blade is retracted N x Top cover can open A Caution Do not the touch the cutter motor as it may still be hot after printing A Caution Do not touch the auto cutter as its blade end is sharp and dangerous Caution When you cannot open Top Cover with rotating Cutter Gear to either direction call your service provider 38 6 Open the top cover and remove the jammed paper while holding the printer steady A Caution When removing paper remove the paper slowly without pulling it forcibly A Caution As the thermal head may be damaged by static electricity do not touch the thermal head Also do not touch the thermal head as it may still be hot after printing 7 Set the paper correctly and carefully close the top cover A Caution Set the paper correctly Closing the top cover while the paper is skewed may cause a paper jam or messy printing A Caution When closing the top cover close it securely by pressing around the central position until you hear a clicking sound If the cover has not locked into place the printer may not function 8 Turn on the power switch Also at this time confirm that the ERROR lamp has turned off A Caution As printing data cannot be received while the ERROR lamp is on firmly close the top cover 39 8 Troubleshooting This section provides solutions for printer malfunctions and print quali
12. sheet ii Rubber Feet e For vertical installation 58mm Width Separator Standard Model Only use the AC adapter specified below 2 AC Adapter Item No Remarks AC Adapter KA02951 0120 Input 100 to 240V AC 50 60Hz Output DC24V 5 1 5A A Caution Only use authorized AC adapters A Caution Do not use any other bundled AC adapter other than designed for this printer 3 Paper Specifications Only use the thermal paper roll specified below 3 1 Paper Width 0 80mm paper BOMM o 58mm paper 5 8mm o 3 2 Paper Thickness 65 85um 3 3 Paper Roll Outside diameter 83mm or less e Core diameter 12 0 5mm inside p18 0 5mm outside Printing surface outer surface of the roll e Treatment of end of paper The roll paper must not be glued to the core The end of the paper must also not be folded back A Caution Do not use rolls that have rough sides or sides from which pieces of paper extrude Such paper may cause unstable paper feeding resulting in printer trouble 3 4 Recommended Thermal Paper Manufacturer Product Quality Characteristic Paper Density Name Thickness Oji Paper Co Monochrome thermal paper Ltd EDS high grade preservation type Tau pe PD190R Monochrome thermal paper 75m 100 mid grade preservation type Nippon Paper TF60KS E Monochrome thermal paper 75um 100 Indus
13. wall and hang the printer securely Screw Head Section NS x IDATA TS SS N JOE STR X S NNEN N N N N N NS EN 4 7 Power On 1 Connect to the power cable according to 4 3 above 2 Turn on the power switch at the side of the printer After turning the power on the POWER LED on the control panel will light up Standard Model Control Panel Built in Power Supply Model 24 4 8 Installing the Printer Software Refer to the Installation Guide 1 in the enclosed CD for instructions on installing the printer driver and utility software Manuals PT330 331_InstallGuidel_en pdf The Installation Guide can also be viewed by loading the CD in your PC s CD drive and selecting Manuals on the Setup screen that appears 25 5 Inserting Paper 5 1 Opening the Top Cover 1 Pull the release lever in the direction of the arrow and then open the top cover Top Cover Release Lever A Caution Lift the cover until it is vertical so that it will stay open Part A Part C The fulcrum point of top cover Caution To open the cover use either side of part C to hold the printer steady and use part A or part B to lift the cover To prevent your fingers being pinched please do not touch the area around the top cover hinge 26 Front part of Printer Shaded part Lizz Qu A Caution When using printer vertically steady the f
14. 3389433333923334333328993333399292393333599 79 12 1 General Specifications TTT 79 12 2 Cutter Specifications nnnununnunnnnnununnnnnnvnnnnnnnnnnnnunnnnnnnnnnnunnnnnnnnnnunnr 82 12 3 Roll Paper Supply Specifications TTT 82 12 4 Interface Specifications nnuuuunnunnnnnvnvnnnunnvnvnnunnnnnnnvnnnnnnnunnnunnnunnnnnn 82 12 5 Environment Specifications DTN 83 12 6 Reliability Specifications nnnnnununnnnnnununnnnnnnnnnunnnunnnnunnnnnnnnnnnnnnunnnnnn 84 i Usage Precautions DTN 85 13 1 Paper Related Precautions nnnnnnnunnnnnnunnnnunnnnunnunnnnnunnnnnunnunnnnnnnnnnn 85 13 2 Cutter Related Precautions nnnnuununnunnnnnvnnnnnnnnvnvnnnnnnnnvnnnnnunnnnnnnnnn 86 13 3 Barcode 2D Code Printing Precautions 86 13 4 USB Interface Usage Precautions nunnnnnununnnnnnvnvnnnnnnnnvnunnnunnvnnnnnnn 87 13 5 Installation Precautions DT 87 13 6 Modular Type Connector Usage Precautions een 87 1 Appearance and Name of Components 1 1 Names of Components Standard Model Built in Power Supply Model Top Cover Opens to replace paper Release Lever Used for opening the top cover Power Switch Turns the printer power ON OFF Control Panel Contains switches for operating the printer and LEDs that indicate the printer status Front Cover This can be removed in case of cutter jam or when the top cover does not open AC Inlet Plug in the AC power supply cable here 5 1 2 Package Contents S CD Instruction
15. E n Enabl Power On Status Specifies Power ON notification i ne Receive Buffer Specifies receiver buffer size 1 45bytes 2 4Kbytes e Sets the printer as BUSY data Buffer full Busy Condition 2 reception not available 2 Offline Buffer full Specifies what to do when a receive Print Receive Error error occurs using the serial interface 2 Ignore Auto LE Specifies whether the CR code Enable uto generates an automatic line feed 2 Disable Specifies whether receiving DSR 1 Enabl DSR 6 Reset 6 via the serial interface triggers a Dope hardware reset 2 Disable Specifies whether receiving INIT 1 Enabl INIT 25 Reset 25 via the serial interface triggers SE a hardware reset 2 Disable Specifies whether a USB Soft Reset 1 Enabl USB Soft Reset triggers a hardware reset when using DA ei printer class USB 2 Disable 54 2 Memory Switch 2 Group Item Description Setting Value 1 Recovery method for Cover Open Error 1 Auto Recovery Cover Open Error during print 2 Recovery by CMND What to do at power on or after recovery from error Auto Recovery Perform auto recovery Y cns 2 Error to enable data reception uto Recovery Recovery by CMND Discard any 2 Recovery by CMND received data until a reset command is received Specifies whether to use batch printing 1 Enable 3 Batch COM IF for the serial interface 2 Disable
16. ED REPRESENTATIVE Oki Europe Limited trading as Oki Printing Solutions Blays House Wick Road Egham Surrey TW20 OH United Kingdom For all sales support and general enquiries contact your local distributor ENVIRONMENTAL INFORMATION m n 950 t O o eo N Table of Contents Appearance and Name of Components nn 5 1 1 Names of Components BERRESSRASERRRRSSASAEERRSASAESARSEERRSARSHANRRRRAGRNRASRRRR REA RRRR RAN 5 1 2 Package Contents BRRERESAASEASERRRASSSASERERSASARARASERERARSASESERERRRASSASERERAESASARRR SERRA RA 6 AC Adapter IAA OOO eee eee ee eee IA TT ENSE 7 gt Paper Specifications sssssssascasusuasssSSSESSESASSSEHSESESSSSASSSESESSSSSSEUSESSSSAROSSSESSASSESESSSSSASOSESSSRNE 8 3 1 Paper Width TTT 8 3 2 Paper Thickness BRRARARSRSERRSSASASERERARSASASAASERERRSASASRAERRRASASSASRRRRARRRRRRR RR RR RR 8 3 3 Roll Paper ERRRERARARSAAERESRRARARSERRRRRRARASERRRRSRASRARERRRRARARERRRRRRARARRRRRRRRARRRRR RR RA 8 3 4 Recommended Thermal Paper nnnuuunnunnnnuvnunnnunuvnvnnunnnnnvnvnnunnnuunnnnnnnn 9 d Preparation AO IO OOO E NEEN SEN NN 10 4 1 Connecting the Interface Cable to the printer ene 11 4 2 Connecting the Interface Cable to the PC HMM 13 4 3 Connecting the Drawer Kick Cable unnnnuuunnnnnnnnunnnnnnnunnnnnunnunnnnnnnnnnn 15 4 4 Connecting the AC Adapter and Cable TTT 16 4 5 Removing the AC Adapter BRRERRSARSERERRESRARASERERRRRAERARRRERRARASERRRRRRRRRRR RR RH 19 4 6 Installing the Printer TTT 20 4 7
17. OKI PT330 331 User s Guide PREFACE Every effort has been made to ensure that the information in this document is complete accurate and up to date The manufacturer assumes no responsibility for the results of errors beyond its control The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind expressed or implied as to the accuracy or completeness of the information contained herein The most up to date drivers and manuals are available from http www okiprintingsolutions com 07118901 iss 01 Copyright 2011 Oki Europe Ltd All rights reserved OKI is a registered trademark of Oki Electric Industry Company Ltd Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation Apple Macintosh Mac and Mac OS are trademarks of Apple Inc Other product names and brand names are registered trademarks or trademarks of their proprietors lt PT331 gt As an Energy Star Program Participant the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency This product compli
18. Power On BRRRERAREASASERERRRARAASERERRSRASAAERERRRASERARSERSRRRRARARRRRRRRRARARRRRRRARARR RR RR RR 24 4 8 Installing the Printer Software nnnuuuununnnnuvnnnnnunnvnunnnnnnnnvnunnnunnnunnnnnn 25 1 Inserting Paper OTTEN 26 5 1 Opening the Top Cover nnunnunnnnnnnnnnvnvnnnnnnvnvnnunnnnnvnnnnnnnnnnnnnunnnnnnnnnn 26 5 2 Paper Width Setting Width 58mm 80mm ee 28 5 3 Setting the Paper nnunnununnnnnnvnvnnnnnnnnvnvnnnunnvnvnnunununnnnnnnnnnnnnnnnnnunnnnnnn 30 5 4 Closing the Top Cover BRRARARSRERRRESASASRSERESARAASRSEERRRARARARSERERARARRRRRRGRRRRRRR ET 32 a Control Panel sassassauouuasausassuSESSSSAHUSSSSASESESESSSSSAHESESSSSEHESSESSSSSSSSESSSSSSESSESSSSSSSSESSSSSSSEUNES 33 6 1 Control Panel BERSERRSENSSARSERESARARSRAEERRRASASASERERARESXRESRAERRRARARSRRERGRRARARSRRRRARRRR RR RR 33 6 2 Error Indications BERARARSREERRSSARASERESRSARASERSERRERARASRASRRESARSSASRERRRRARAHASARRRRRRRR RR RR 34 Paper Jam Prevention and Removal PEPPITITITETI TITTI TITITI TIZI CIC III I ZI III IIC tt 1 36 7 1 i Paper Jam Prevention nnuununnnnnnnnnnunnnnnnnnnnnnnnnnnununnnnnunnnnnnnnnnnnnnnnnnnr 36 7 2 Paper Jam Removal TTT 36 7 3 If the Top Cover Does Not Open BRRARARSSEERRESASASASERESSESASAESEARRRRARRARRRRRRRA NAR 37 1 Troubleshooting sasssssssssssESaAsSsHUSESSSARSSSESSASSSESESESSESAESSESSSSSESEsSESSSSSEUSESSSAHESSEuSSSSSASSSSSSRRS 40 8 1 Problems at Power on and Other Errors m 40 8 2 Cutter Problems BERRRARASSASERRERANASERERRSASASSASERRSARSSASERERSSERASSERRRRRSVSASARERR
19. RENE RR 40 8 3 Printing Problems TTT 41 9 Special Mode Test Print Setup Menu SEENEN la EEN KEE RENE Ree EE ENA ROR HA ORSA BEER BRON 42 9 1 Test Print TTT 42 9 2 Changing the Setup nnuununnunnnnnvnunnnunnvnnnnunnnnunnnnnnunnnnnnnnnnnnnnnnnnuunnnnnn 44 9 3 Setup Settings nnnnnununnnnnnununnnnnnnnununnnnnnvnnnnnnnnnnnnunnnnnnnnnnunnnunnnnnnnnnnn 54 9 4 HEX Dump nunnunuununnnnnnvnunnnnnnnuunnnnnununnnnnnunnnnnnunnnnnnnnnnnnnnunnnnnnnnunnnnnn 60 9 5 Command Trace nunnunnununnnnnnnuvnnunnnuuvnnnnnuunvnnnnunnnnnnnnnnnnunnununnnnnunnnnnnn 61 9 6 Sample Print DT 62 Regular Cleaning TTT 67 10 1 Cleaning Paper Holder and Paper Transport 67 10 2 Cleaning the Platen Roller RARERRRRASSASERESARRARSRARERRRARARSERERARARRRRRRGRRRR ARR RR 68 10 3 Cleaning the Thermal Head FRRRESSSASERERARASSRAEERRRARARSERERARARRRRRRGRRRR ARR RR 69 E Interface PERCE ee ET CERT ELEC EE EE DII EE 70 11 1 Serial Interface BRRRRRERANASERERRSEASAEERRESRARARAEREERRRSESARSRRERASESESASRERSERRARARARRRRR RRAR 70 11 2 USB Interface BRRERAESARSHAERRESASASASERESSSASASARASERRRARARASERERARSSASAERRRRARSRRASARRRRRRR RRR D 73 11 3 LAN Interface nnunuununnunnnnuvnnnnnnnnvnvnnunnnnnvnnnnnunnnnnnnunnnnnnnnnnunnnnnnnnnnn 74 11 4 Drawer Kick Connector nnuuunnnunnnnnvnvnnnunnvnvnnnnnnnnvnunnnnnnununnunnnnnnnnnn 76 11 5 Power Specifications nnnununnunnnnnnnunnnnnnvnnnnnnnnnnnnunnnnnnnnnnnunnnnvnnnnnunnn 78 a Specifications 8883834888833339288383332898933339223383333289833
20. RS 2332C 2 USB USB 2 0 Full speed 3 LAN 10BASE 100BASE T 82 12 5 Environment Specifications 1 Temperature Operating Operation Guaranteed at 0 C 40 C Print Quality Guaranteed at 5 C 35 C Non operating 5 C 60 C Transportation or storage packaging 20 C 60 C 2 Humidity Operating Operation Guaranteed at 10 95 RH no condensation Print Quality Guaranteed at 10 85 RH no condensation Non operating 8 95 RH no condensation Transportation or storage packaging 5 95 RH no condensation 3 Maximum Wet Bulb Temperature 29 C or less MOO oie cata 30 C 95 90 z 80 s 70 gt il Sees E 40 C 65 60 x E 50 E 40 Guaranteed E Operating N 30 Range 20 10 0 0 10 20 30 40 50 Ambient Temperature C 83 12 6 Reliability Specifications 1 Printer Life 20 million line feed When the recommended paper of 75um is used 2 Head Life Running Life 100km When the recommended paper of 75um is used Pulse Life 100 million pulses When the recommended paper of 75 um is used 3 Cutter Life Paper Thickness 75um 1 5 million cuts When the recommended paper of 75um is used 65um 85um 1 0 million cuts 84 13 Usage Precautions 13 1 Paper Related Precautions 1 High printing rates may cause blurred printing Choose a suitable printing rate to avoid blurring Alternatively set a suitable combination of print speed and print de
21. ace 11 1 Serial Interface 1 Transmission Interface Specifications Transmission Asynchronous Method Line Type Full duplex Input Output Input MAX211 Equivalent Circuit Output MAX211 Equivalent Baud Rate 2400 4800 9600 19200 38400 57600 115200BPS Setup Settings Transmission 7 or 8 bits Code Type Transmission Start bits 1 bit Code Format Stop bits 1 bit Data bits 7 or 8 bits Setup Settings Parity NONE ODD EVEN Setup Settings Mark 1 st bo br wo 1 85 ew PT SP Space 0 Transmission LSB to MSB Sequence Transmission JIS code Code Error Control Parity check Setup Settings Connection Line Max 15m When power is supplied from the power Length connector Max 2m When power is supplied from the interface connector Protocol DSR DTR XON XOFF Setup Settings 70 2 Serial Interface Connector Pin No Signal Name Direction Signal Line Name 1 SG Signal Ground 2 TXD Output Transmit Data 3 RXD Input Receive Data 4 RTS Output Request to Send 5 CTS Input Clear to Send 6 DSR Input Data Set Ready 7 SG Signal Ground 8 12 N C No Connection 13 SG2 24V Ground 14 SG2 24V Ground 15 17 N C No Connection 18 24V Mechanical Drive Power 19 24V Mechanical Drive Power 20 DTR Output Data Terminal Ready 21 24 N C No Connection 25 INIT Input Forci
22. ample print mode This mode prints an explanation of FEED button operation performs a paper cut and then prints sample patterns The FEED button explanation is only printed at the first time Press FEED button Short Next pattern Long Same pattern After printing pressing the FEED button briefly less than one second prints the following samples one at a time Receipt gt Coupon gt Bar Code gt Receipt in turn Printing pauses after each sample Press the FEED button to print the next sample Pressing the FEED button for a long time one second or longer prints the previous sample again 62 To clear sample print mode turn the power switch off and on again Sample print mode performs a cut after each sheet is printed Sample print mode uses the 80mm or 58mm pattern depending on the paper width setting in setup If a recoverable error occurs the sample print resumes after recovery The following page shows examples printouts 63 Printing Results of Sample Print 80mm Pattern Receipt Pattern Coupon Pattern A IMO 2 50 14 40 1 50 19 00 1 00 1 10 9 80 35 00 20 00 19 80 12 80 99 80 Banana Beer 350m Cake Slipper Fairy lamp Candy Strawberry Pie Pizza Socks Aspirin Wine 8888008888 288888 DO XK XK m 8 888885 Aueduo9 INO JO USENDS adesg UO S4e OP OZ BARS 440 0 uodno Sub total 242 70 Tax 51 12 10
23. ble Reset Signal A Caution When the power is supplied from the power connector ensure the pins shaded in grey are not connected A Caution Use a lock screw with an imperial thread on the connector 71 3 Connection Cable The connection setup shown in the following figure is recommended Host FG lt amp LK gt FG Printer TXD lt gt TXD EE EE Ee CTS lt gt CTS DSR lt gt DSR lr ve SG lt gt SG A Caution Supplying power from the interface connector is prohibited 72 11 2 USB Interface 1 Type B Connector 4 Pins Pin No Signal Name Direction Signal Line Name 1 VBUS Input VBUS 2 D inB Input Output D 3 D inB Input Output D 4 SG Signal Ground A Caution Use a shielded USB cable 73 11 3 LAN Interface 1 LAN Interface Connector Pin No Signal Name Direction Signal Line Name 1 TX Output Output data 2 TX Output Output data 3 RX Input Input data 4 N C 5 N C 6 RX Input Input data 7 N C 8 N C 2 LED 1 2 3 No Meaning Description 1 10BASE T Link Lights up when the connection is recognized as 10BASE T 2 100BASE TX Link Lights up when the connection is recognized as 100BASE TX 3 Status Lights up for a period of time 50msec when packets are received T4 3 DIP Switches A Caution These switches are for maintenance
24. cannot be received while the ERROR lamp is on firmly close the top cover 36 7 3 If the Top Cover Does Not Open When the printer has stopped with the cutter blade exposed due to some abnormality such as a paper jam the top cover will not open In such a case instead of opening it forcibly perform the following steps 1 Turn off the power switch to disconnect the printer from the power 2 Turn the power on again This causes the cutter to operate and may clear the paper jam 3 Pull the release lever toward you to check whether the top cover opens If so turn the power off again and follow the instructions from step 6 to clear the paper jam If the top cover still cannot be opened after the power is turned on turn the power off again and follow the instructions from step 4 to clear the paper jam 4 Remove the front cover by lifting it as shown by the arrow Top Cover Front Cover 37 5 Lift the protective sheet as indicated by arrow A and rotate the cutter gear in the direction indicated by arrow B while pulling the release lever toward you If the auto cutter blade fails to move despite rotating the cutter gear and the top cover still will not open pull the release lever toward you and rotate the cutter gear in the opposite direction indicated by arrow C until the top cover is able to open Protective Sheet Top Cover Cutter Gear Cutter Motor Release Lever Auto cutter blade is
25. down feeds the paper continuously A Caution When the printer is mounted vertically always hold the rear of the printer when you press the FEED button to keep the printer steady and prevent it from falling over 33 6 2 Error Indications Recoverable errors Error State LED Lamp Blinking Pattern No paper POWER 9 Constantly on Paper end ERROR 9 Constantly on Cover open POWER 9 Constantly on ERROR 9 Constantly on Cutter jam POWER 9 Constantly on ERROR 9 Constantly on Error State LED Lamp Blinking Pattern Paper near end POWER 9 Constantly on ERROR 9 emp D MA POWER 0 lam em ERROR 9 Remains unchanged 34 Unrecoverable errors Error State LED Lamp Blinking Pattern Internal error POWER 9 0 0 ERROR o Repetition of two blinks of the lamp and one blink of the lamp Head not POWER 6 6 6 installed ERROR 9 e Repetition of three blinks of the 9 lamp and one blink of the 9 lamp Low voltage POWER 0 0 0 0 ERROR e Repetition of four blinks of the 9 lamp and one blink of the 9 lamp Over voltage POWER 9 e 0 0 06 ERROR e Repetition of five blinks of the lamp and one blink of the 9 lamp Watchdog timer POWER 9 eoe 0 0 0 0 0 06 error ERROR e Repetition of eight blinks of the 9 lamp and one blink of the 9 la
26. e printed paper each time the printing and cutting operation is completed as roll back of the printer paper takes place before printing Not doing so may cause problems such as a paper jam 13 3 Barcode 2D Code Printing Precautions 1 When using thick paper the printing speed and density should be adjusted and readability should also be checked before using the printer as thick paper may cause blurring depending on the usage environment and the humidity Refer to 9 Special Mode 9 2 Changing the Setup 2 For 2D codes adjust the printing speed and density to obtain a good recognition rate As readability varies depending on the module width print density ambient temperature type of thermal roll paper and reader performance check this before using the printer Refer to 9 Special Mode 9 2 Changing the Setup 86 3 If a barcode is printed at the top of the printer paper when it is first fed or at the bottom when paper feeding is completed readability should be checked as accuracy in paper feeding may become unstable 13 4 USB Interface Usage Precautions 1 Connect the printer directly to the host computer 2 Be sure to turn on the printer power before printing 3 If an error occurs during printing recover the printer from the error and then retry printing 4 Do not turn off the printer or disconnect the USB cable while printing is in progress Using the host computer to set Stand by mode Sleep mode Suspe
27. er is set in the printer Turn off the power switch on the printer then turn it on again while pressing the FEED button on the control panel This outputs the printout shown in section 9 1 Pressing the FEED button four times select 4 Command Trace enters command trace mode This mode prints all the data sent to the printer in ASCII format with ESC POS command explanations It can be used to analyze the ESC POS commands sent to the printer by the PC program To clear this mode turn the power switch off and on again Command Trace Print Example Command Trace lt 1B40 Initialize printer ESC gt lt 1B4D02 Set ANK font C ESC M m lt 1B7480 Set character code table ESC t n lt 1D4200 Disable reverse printing GS B n lt 1B6102 Set justification RIGHT ESC a n gt lt 1C2E Reset kanji mode FS gt ABC lt OA Print and line feed LF gt 8 e a Undefined commands or commands with abnormal command parameters are treated as errors and printed with background and foreground reversed b Meaningless and unnecessary commands are printed with an underline as a warning c Command codes are printed in bold 61 9 6 Sample Print Ensure that paper is set in the printer Turn off the power switch on the printer then turn it on again while pressing the FEED button on the control panel This outputs the printout shown in section 9 1 Pressing the FEED button five times select 5 Sample Print enters s
28. es with the requirements of the Council Directives 2004 108 EC EMC 2006 95 EC LVD and 2009 125 EC ErP as amended where applicable on the approximation of the laws of the member states relating to electromagnetic compatibility low voltage and energy using products FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT FOR UNITED STATES USERS This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense NOTICE TO CANADIAN USERS This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations NOTICE The contents of this manual may be revised without prior notice No part of this manual may be reproduced in any form without permission MANUFACTURER IMPORTER TO THE EU AUTHORIS
29. g 42 Test Print Example PT330 331 Ver1 0 123456 Memory Switch 1 Power On Status Receive Buffer Busy Condition Receive Error Auto LF DSR 46 Reset INIT 25 Reset USB Soft Reset Memory Switch 2 Cover Open Error Error Batch COM IF Batch Other IF Serial Number ASB Font B Print Paper Width Max Speed Print Density Hardware Error Alert Buzzer Interval Buzzer Repetition Graph User NV MEM Cut at CoverClose PNE Detect Interface Baudrate Format Protocol USB Enable 4KByte Bufferfull Print Disable Disable Disable Enable Auto Recovery Auto Recovery Enable Disable Disable Enable Model 80mm 48columns 180mm s 100 None Pattern 2 Three 384KB 192KB Disable Enable 115200BPS 8NONE1 DSR DTR Printer B W I uomoeuJip Deal Jedeg 43 The Firmware Number and Firmware Version vary according to the model 123456 is an example serial number 9 2 Changing the Setup This section explains how to setup the printer without using a PC Alternatively when the printer is connected to a Windows PC the settings can be changed using the utility software on the enclosed CD For instructions on installing and using the utility software refer to the Installation Guide and Utility User s Guide located in the Manuals folder of the CD Installation Guide PT330 331_InstallGuidel_en pdf Utility User s Guide PT330 331 UtilityGuide en pdf The Installation Guide and
30. h Str Building Antim Tower fl 6 1463 Sofia Bulgaria tel 359 2 821 1160 fax 359 2 821 1193 Website http bulgaria oki com OKI Printing Solutions Herstedostervej 27 2620 Albertslund Danmark Adm 45 43 66 65 00 Hotline 45 43 66 65 40 Salg 45 43 66 65 30 Fax 45 43 66 65 90 Website www oki dk Oki Systems Finland Oy Polaris Capella Vanrikinkuja 3 02600 Espoo Tel 358 0 207 900 800 Fax 358 0 207 900 809 Website www oki fi Oki Systems Holland b v Neptunustraat 27 29 2132 JA Hoofddorp Helpdesk 0800 5667654 Tel 31 0 23 55 63 740 Fax 31 0 23 55 63 750 Website www oki nl Oki Systems Norway AS Tevlingveien 23 N 1081 Oslo Tel 47 0 63 89 36 00 Telefax 47 0 63 89 36 01 Ordrefax 47 0 63 89 36 02 Website www oki no General Systems S R L Romania Sos Bucuresti Ploiesti Nr 135 Bucharest 1 Romania Tel 40 21 303 3138 Fax 40 21303 3150 Website http romania oki com Var v nlig kontakta din terf rs ljare i f rsta hand f r konsultation I andra hand kontakta Oki Systems Sweden AB Borgafjordsgatan 7 Box 1191 164 26 Kista Tel 46 0 8 634 37 00 e mail info oki se f r allm nna fr gor om Oki produkter support oki se f r teknisk support g llandes Oki produkter Vardagar 08 30 12 00 13 00 16 00 Website www oki se Oki Systems Schweiz Baslerstrasse 15 CH 4310 Rheinfelden Support deutsch 41 61 827 94 81 Suppo
31. ing rolls such as those shown below may cause trouble such as paper or printing EJ FJ OXXOX A Caution If the roll paper is loose slack as shown below remove the slack before using the roll Using without removing the slack may cause paper or printing jams or result in failure to detect the paper near end condition 31 5 4 Closing the Top Cover Set the paper correctly and carefully close the top cover Push Top Cover A Caution Set the paper correctly Closing the top cover while the paper is skewed may cause a paper jam or messy printing A Caution When closing the top cover close it securely by pressing around the central position shown by the arrow in the figure until you hear a clicking sound If the cover has not locked into place the printer may not function Front part of Printer Shaded part 72227 Ki ZZ TIP z Caution When the printer is mounted vertically use the front of the printer shaded part in the above picture to hold it steady when opening the top cover 32 6 Control Panel 6 1 Control Panel 0 OKI POWER ERROR POWER LED 9 If the power switch is turned on and the printer is supplied with power this LED will light up ERROR LED 9 This LED lights up or blinks to indicate an error FEED Button Pressing this button once causes the printer to feed the paper by an amount equivalent to one line Holding it
32. int quality electromagnetic interference or circuit noise may occur In such cases take note of the following points Use an AC adapter whose capacity corresponds to the printing rate that will actually be used Ensure in advance that there are no problems such as static electricity electromagnetic interference circuit noise etc 78 12 Specifications 12 1 General Specifications 1 Printing Method Direct Line Thermal Printing 2 Print Speed Maximum 180 mm s Monochrome only 3 Print Resolution 8dot mm 0 125mm 4 Relationship between Number of Print Column and Character Size Body face Width x Height dot Paper width 58mm 32 column printing 35 column printing ANK Font A 32 columns 12x24 35 columns 12x24 38 columns 10x24 42 columns 10x24 SE Rone 42 columns 9x24 46 columns 9x24 ANK Font C 48 columns 8x16 52 columns 8x16 ANK Font 2 32 columns 12x24 35 columns 12x24 Extension Font ANK Font B 38 columns 10x24 42 columns 10x24 Extension Font 42 columns 9x24 46 columns 9x24 Body face Width x Height dot Paper width 80mm 42 column printing 48 column printing ANK Font A 42 columns 12x24 48 columns 12x24 51 columns 10x24 57 columns 10x24 E Poor 56 columns 9x24 64 columns 9x24 ANK Font C 64 columns 8x16 72 columns 8x16 ANK Font A 42 columns 12x24 48 columns 12x24 Extensio
33. l lt Return gt Go to Section 7 1 To exit directly to the setup menu lt Setup Menu gt Go to Ssection 7 2 49 7 1 Exiting to Previous Level Hold the FEED button down for 1 second or more until the buzzer sounds twice Release the FEED button after the buzzer sounds This returns to the previous level and prints the Setting group options Setting 1 Memory Switch 1 2 Memory Switch 2 3 Print 4 Hardware 5 Interface uonoauip pee Jedeg lt Set gt Press FEED button for the number of times as the same as your selecting item and wait more than 1 second Return Gontinue to press FEED button more than 1 second 50 Hold down the FEED button again for 1 second or longer until the buzzer sounds twice Release the FEED button after the buzzer sounds This returns to the previous level and prints the Setup Menu Setup Menu 1 Setting 2 Setup Print 3 Save amp End 4 Default Set lt Set gt Press FEED button for the number of times as the same as your selecting item and wait more than 1 second uomoeuip pee Jadeg Return Continue to press FEED button more than 1 second Proceed to step 8 51 7 2 Exiting Directly to Setup Menu Hold the FEED button down for 3 seconds or more to return to the Setup Menu Although holding down the FEED button for a long time causes the buzzer to sound twice after 1 second ignore this and continue to press the FEED button After ab
34. land Tel 353 1 4049570 Fax 353 1 4049555 E mail tech support oki ie OKI Systems Czech and Slovak S r o IBC Pobre ni 3 186 00 Praha 8 Czech Republic Tel 420 224 890158 Fax 420 22 232 6621 Website www oki cz www oki sk Oki Systems Deutschland GmbH Hansaallee 187 40549 D sseldorf Tel 01805 6544357 01805 OKIHELP Fax 49 0 211 59 33 45 Website www okiprintingsolutions de info oki de 0 14C Minute aus dem dt Festnetz der T Com Stand 11 2008 Aravoptas rov ouornp rwv OKI CPI S A1 Rafailidou str 177 78 Tavros Athens Greece Tel 30 210 48 05 800 Fax 30 210 48 05 801 EMali sales cpi gr Oki Systems Iberica S A U C Teide 3 San Sebastian de los Reyes 28703 Madrid Tel 34 91 3431620 Fax 34 91 3431624 Atenci n al cliente 902 36 00 36 Website www oki es Oki Syst mes France S A 44 50 Av du G n ral de Gaulle 94246 L Hay les Roses Paris Tel 33 01 46 15 80 00 T l copie 33 01 46 15 80 60 Website www oki fr OKI Systems Magyarorsz g Kft Capital Square Tower 2 7th Floor H 1133 Budapest V ci t 76 Hungary Telefon 36 1 814 8000 Telefax 36 1 814 8009 Website www okihu hu OKI Systems Italia S p A via Milano 11 20084 Lacchiarella MI Tel 39 0 2 900261 Fax 39 0 2 90026344 Website www oki it OKI Printing Solutions Platinium Business Park II 3rd Floor ul Domaniewska 42 02 672 Warsaw Poland Tel 48 22
35. mp 35 7 Paper Jam Prevention and Removal 7 1 Paper Jam Prevention Do not touch the paper while it is coming out or before cutting is complete Pressing or pulling the paper with your hand while it is coming out may cause a paper jam bad cut or bad line feed 7 2 Paper Jam Removal In case of a paper jam remove the paper as follows 1 Turn off the power switch to disconnect the printer from the power 2 Pull the release lever towards you and then open the top cover If the top cover does not open refer to the instructions in 7 3 If the Top Cover Does Not Open to remove the cutter jam 3 Press the printer and remove the jammed paper A Caution When removing paper remove the paper slowly without pulling it forcibly A Caution As the thermal head may be damaged by static electricity do not touch the thermal head Also do not touch the thermal head as it may still be hot after printing 4 Set the paper correctly and carefully close the top cover A Caution Set the paper correctly Closing the top cover while the paper is skewed may cause a paper jam or messy printing A Caution When closing the top cover close it securely by pressing around the central position until you hear a clicking sound If the cover has not locked into place the printer may not function 5 Turn on the power switch Also at this time confirm that the ERROR lamp has turned off A Caution As printing data
36. n Font ANK Font B 51 columns 10x24 57 columns 10x24 Extension Font 56 columns 9x24 64 columns 9x24 79 5 Character Sets Alphanumeric 95 Extension Graphic 128x20 Page International Character 48 Special Character 845 6 Character Size Body face Letter face Width x Height Width x Height Width x Height Width x Height dot mm dot mm ANK Font A 12x24 15x 3 0 11x22 1 375 x 2 75 10x 24 1 25 x 3 0 9x17 1 125 x 2 125 ANK Tont B 9x24 1 125 x 3 0 9x17 1 125 x 2 125 ANK Font C 8x16 1 0 x 2 0 8x13 1 0 x 1 625 Sona 12x24 1 5 x 3 0 12x24 1 5 x 3 0 Extension Font ANK Font B 10x 24 1 25 x 3 0 9x22 1 125 x 2 75 Extension Font 9x24 1 125 x 3 0 9x22 1 125 x 2 75 Note Print Column Character Size and Character Sets depend on the printer model and or area 80 12 2 Cutter Specifications 1 Cutting Method Partial cut the paper remains connected at one point A Caution Do not use the cutter continuously at a rate exceeding 10 cuts per minute 1 cut per 6 seconds or more Excessive use may cause a malfunction 12 3 Paper Roll Supply Specifications 1 Loading Method Rolls are loaded manually 2 Paper Near End Detected when the remaining paper length is inadequate A Caution Core diameter 18mm is supported 12 4 Interface Specifications 1 Serial
37. nd mode or Pause mode is not recommended If the printer does not work properly even after implementing the above try re connecting the USB cable or turning on the printer power again If the printer still does not print properly restart the host computer 13 5 Installation Precautions 1 Use the printer indoors only Outdoor usage may cause printer malfunction due to dust or other factors 2 When connecting a cable to the printer or shifting the position of the printer perform the operation while holding the middle cover of the printer at the sides using both hands If you perform the operation holding the top cover the top cover may open 13 6 Modular Type Connector Usage Precautions 1 This product uses a special purpose modular connector for the cash drawer and customer display connector Do not attempt to use other types of connectors such as public telephone connectors 87 OKI CONTACT DETAILS Oki Systems UK Limited 550 Dundee Road Slough Trading Estate Slough Berkshire SL1 4LE Tel 44 0 1753 819819 Fax 44 0 1753 819899 http www oki co uk Oki Systems Ireland Limited The Square Industrial Complex Tallaght Dublin 24 Tel 353 0 1 4049590 Fax 353 0 1 4049591 http www oki ie Oki Systems Ireland Limited Northern Ireland 19 Ferndale Avenue Glengormley BT36 5AL Northern Ireland Tel 44 0 7767 271447 Fax 44 0 1 404 9520 http www oki ie Technical Support for all Ire
38. nsity to avoid blurring Refer to 9 Special Mode 9 2 Changing the Setup 2 Printing characters from a non standard character set in a thin serif or similar font will result in the characters appearing very faint Use a bold sans serif font 3 To achieve quality printing without uneven pitch expansion or contraction feed the paper 1mm 8 dots or more when restarting printing or after cutting the paper 4 In sequential printing slow data transfer may cause white lines to run across the print as printing and pausing are repeated alternately If print quality has priority use the Batch Print mode Batch COM IF Batch OTHER IF Refer to 9 Special Mode 9 2 Changing the Setup 5 The top margin can be set to either 12mm or 3mm by a command If the top margin is set to 3mm be sure to remove the printed paper each time the printing and cutting operation is completed as rollback of paper takes place before printing If printed and cut paper is not removed the partial cut section may be torn or the cut surface may be folded causing a paper jam Also use at least 30 mm of paper for each transaction 6 Setting a high value for print density 110 and over can result in blurred or uneven printing at low temperatures depending on the printing pattern If print quality has priority print at a lower speed Refer to 9 Special Mode 9 2 Changing the Setup 7 Do not switch from narrower paper to wider paper e g 58mm t
39. o 80mm when printing is in progress When using narrow width paper a part of the thermal head may directly come in contact with the platen roller without any paper present This causes the head to wear down resulting in poor printing quality In addition as the cutter blade also works at sections without paper the cutter blade may wear down resulting in a bad cut Do not change paper width when printing is in progress 85 8 If the paper has been left in the printer for a long time it may deform and cause faint printing Therefore if the paper has been left for a long time feed the paper forward by 20 30mm before printing 9 If non recommended paper is used print quality and or the thermal head life cannot be guaranteed In particular use of paper containing Na K or Cl may significantly shorten the life span of the thermal head 10 Using a non recommended AC adapter may cause blurred and or uneven printing so use only the recommended adapter 11 The paper may get marked during paper changing or when the top cover is shut so feed the paper forward by 20 30mm before printing 13 2 Cutter Related Precautions 1 Do not use the cutter continuously at a rate exceeding 10 cuts per minute 1 cut per 6 seconds or more Excessive use may cause a malfunction 2 Do not remove paper while it is still being cut Doing so may cause problems such as a paper jam 3 If the top margin is set at 3mm be sure to remove th
40. on If the printer is installed vertically stick the rubber feet included in the package into the round indents on the printer rear cover A Caution Before sticking on the rubber feet wipe off any dirt inside the indents 20 Splash proof Cover Optional at the top when the printer is installed vertically Mount the splash proof cover A Caution The splash proof cover is used only for vertical installation Wall Hanging Bracket Optional To fix the printer to a wall follow the procedures below 1 Mount two metal screws thread diameter 4 head diameter 7 on the wall spaced 62mm apart in a horizontal line such that the length of each screw entering the wall is at least 10mm and the length protruding outside is 2 4mm More than or equal to 10mm A Caution In order to firmly fix the printer mount the wall hanging bracket onto a wooden concrete or metal wall It is recommended that the wall thickness should be 10mm or more Use metal screws The screws mounted on the wall are required to have a pull out strength of 150N 15 3kgf or more A Caution The wall hanging bracket can be used only for printers that use an external AC adapter Standard Model 22 2 Attach the wall hanging bracket to the printer and fix it securely with the enclosed screws Wall Hanging Bracket 3 Align the holes of the wall hanging bracket with the screws mounted to the
41. onnectors 15 4 4 Connecting the AC Adapter and Cable Standard Model 1 Connect the cable connector of the AC adapter to the power connector Power Connector Flat Side Cable Connector AC Adapter Connector Power Cable A Caution Before connecting the AC adapter turn off the power switches on the printer and all the devices connected to the printer Also remove the plug of the AC adapter power cable from the ouilet A Caution Use the specified AC adapters A Caution Perform the adapter connection with the device placed vertically for easy operation A Caution As the connector is clipped in place after insertion in order to prevent it from falling off when performing insertion 1 grip the cable base with one hand 2 slide the outer part of the connector upwards with the other hand 3 and push in until it locks into place Cable Base The Outer Section of the Connector 16 2 Confirm that the cable is locked in place by gently pulling on the cable base after connection Cable Base 3 Connect the power connector to the AC inlet of the AC adapter The AC Inlet of the AC Adapter Power Cable 4 Insert the plug of the power cable into the outlet Built in Power Supply Model 1 Connect the power connector to the AC inlet Power Cable AC Inlet A Caution Before connecting the po
42. out 3 seconds the buzzer sounds three times and the following menu is printed Setup Menu 1 Setting 2 Setup Print 3 Save amp End 4 Default Set lt Set gt Press FEED button for the number of times as the same as your selecting item and wait more than 1 second UOHOSIIP Paa Jade Return Continue to press FEED button more than 1 second Proceed to step 8 52 8 Pressing the FEED button three times to select 3 Save amp End saves the settings cuts the paper and then exits setup mode A Caution If the power switch of the printer is turned off without selecting Save amp End any changes made will not be saved Checking the Settings To check that the settings have been applied follow the instructions in section 9 1 to perform a test print The test print includes a list of printer settings Use this to confirm your changes 53 9 3 Setup Settings Setting Groups Settings Group Description Memory Switch 1 Memory Switch 1 settings Memory Switch 2 Memory Switch 2 settings Print Print settings Hardware Hardware settings Interface Serial and USB interface settings This group is not displayed on printers with a LAN interface Setting Items and Detailed Setting Items Note Setup items and the default values depend on the printer model and or area 1 Memory Switch 1 Group Item Description Setting Value
43. rive from the two drives is not available Specify the ON time and OFF time t1 and t2 for the drawer using the pulse generation command ESC p m t1 t2 Set the drive duty cycle for the drawer in accordance with the following formula ON time ON time OFF time lt 0 2 Always use printer power connector pin 4 for the drawer power Use a drawer kick solenoid with a resistance value of at least 240 If it is under 240 the solenoid may be damaged by excess current This product uses a special purpose modular connector for the cash drawer and customer display connector Do not attempt to use other types of connectors such as public telephone connectors 77 11 5 Power Specifications 1 Rated Input Voltage 2 Rated Input Current 3 Operating Voltage 4 Power Consumption Note 100 240V 50 60Hz 1 1A DC24V 1 0 96 During standby 3 0W or less 0 1A on average Dual Interface 4 5W or less 0 1A on average LAN Interface During operation About38W 1 5A on average at 24V 25 C print density setting 100 paper width 80mm print duty 996 Drawer Kick Drive Current Max 1A However do not operate two drawer kick at the same time Power Connector Pin Assignment Pin No Signal Name ER i O 1 24V 2 SG 3 NC A Caution Use the specified AC adapter for the power supply A Caution If our AC adapter is not used power supply is supplied by the user problems such as bad pr
44. ront part of the printer shaded part in the above picture to open the top cover 27 5 2 Paper Width Setting Width 58mm 80mm As the factory setting for paper width is 80mm follow the instructions in 5 3 Setting the Paper to set the paper roll when using 80mm paper When using 58mm paper first attach the separator in accordance with the instructions in 5 2 1 Attaching the Separator and then set the paper roll Also follow the instructions in 9 2 Changing the Setup to set the Paper Width in the printer setup to 58mm 35columns or 58mm 32columns A Caution Do not switch from the 58mm width paper to 80mm width paper when printing is in progress When using narrow width paper a part of the thermal head may directly come in contact with the platen roller without any paper present This causes the head to wear down resulting in poor printing quality In addition as the cutter blade also works on sections without paper the cutter blade may wear down resulting in a bad cut A Caution As the thermal head may be damaged by static electricity do not touch the thermal head except for cleaning Thermal Head Roll Holder 28 5 2 1 Attaching the Separator 1 Align the three lugs of the supplied 58mm width separator with the corresponding holes on the printer body then push it into place 58mm Width Separator A Caution Push the plate until it locks with a clicking sound and confirm that the top side
45. rt francais 41 61 827 94 82 Support italiano 41 061 827 9473 Tel 41 61 827 9494 Website www oki ch 89
46. s follows e Pattern 1 40msON 120msOFF e Pattern 2 140msON 140msOFF e Pattern 3 200msON 200msOFF e Pattern 4 10msON 50msOFF e Pattern 5 30msON 50msOFF 58 5 Interface Group Item Description Setting Value Baud rate Baud rate for the serial interface 4 Ch LN E AH rs 2400BPS 4800BPS 9600BPS 19200BPS 38400BPS 57600BPS 115200BPS Format Data format for the serial interface Ca ROT ra 7TEVENI 7ODDI 8NONEI 8ENEN1 80DD1 Protocol Buffer control protocol for the serial interface Ne DSR DTR XON XOFF USB Class for USB interface Ne Printer V COM 59 Note This group is not displayed for printers with a LAN interface 9 4 HEX Dump Ensure that paper is set in the printer Turn off the power switch on the printer then turn it on again while pressing the FEED button on the control panel This outputs the printout shown in section 9 1 Pressing the FEED button three times select 3 Hex Dump enters HEX dump mode This mode prints all the data sent to the printer as hex code It is useful for checking whether the control codes being sent to the printer by the PC program are correct To clear this mode turn the power switch off and on again HEX Dump Print Example Hex Dump Address Hex ASCII 000000 1B 40 1B 4D 02 1B 74 01 M t V JM JX J Y Y x Address Hex ASCII 60 9 5 Command Trace Ensure that pap
47. times to select 3 Print selects the Print group and prints the following setting options 1 Paper Width 80mm 48columns 2 Max Speed 180mm s 3 Print Density 100 lt Set gt Press FEED button for the number of times as the same as your selecting item and wait more than 1 second uomoeuip paa Jadeq lt Return gt Continue to press FEED button more than 1 second lt Setup Menu gt Continue to press FEED button more than 3 seconds AT 5 Then Press the FEED button three times select 3 Print Density selects the Print Density setting and prints the following Print Density settings Print Density lt Set gt Press FEED button for the number of times as the same as your selecting item and wait more than 1 second uomoauip pas Jedeg Return Continue to press FEED button more than 1 second lt Setup Menu Continue to press FEED button more than 3 seconds 48 6 Then Press the FEED button seven times to select 7 130 returns to the Print settings group Changed items are displayed in bold and underlined 1 Paper Width 80mm 48columns 2 Max Speed 180mm s 3 Print Density 130 UoioeJip pee Jedeg lt Set gt Press FEED button for the number of times as the same as your selecting item and wait more than 1 second lt Return gt Continue to press FEED button more than 1 second lt Setup Menu gt Continue to press FEED button more than 3 seconds To exit to the previous leve
48. tom Cause Solution The printer does not print 1 The interface cable is disconnected or broken 2 The printer setup is not correct 1 Connect the interface cable correctly or replace it Refer to 4 1 Connecting the Interface Cable 2 Amend the setting Example Baud rate mismatch Refer to 9 2 Changing the Setup Print is too dark or blurred 1 Print density setting in the printer setup is incorrect 2 The thermal head is damaged 1 Set the printer at the suitable print density and or print speed for the print paper Refer to 9 2 Changing the Setup 2 Turn off the power and request repair Print is too faint 1 Print density setting in the printer setup is incorrect 2 The thermal head is damaged 1 Set the printer at the suitable print density and or print speed for the print paper Refer to 9 2 Changing the Setup 2 Turn off the power and request repair Printing is uneven 1 Paper fragments or other foreign matter are stuck to the heating elements of the thermal head 2 The setting of the printer setup is incorrect 3 Foreign matter is stuck on the platen roller 4 The thermal head is damaged 1 Check and clean the thermal head Refer to 10 3 Cleaning the Thermal Head 2 Set the printer at the suitable print density and or print speed for the print paper Amend the setting Refer to 9 2 Changing the Setup 3
49. tries normal type Co Ltd TP6OKS FI Monochrome thermal paper 75um 100 mid grade preservation type H Monochrome thermal paper TFSOKS E normal type 65um 100 TF62KS E Monochrome thermal paper 85um 10096 normal type A Caution Using non recommended paper may cause printer head damage bad printing quality etc 4 Preparation No printer cable is provided with the product Obtain a printer cable suitable for the product interface If you have any question consult your dealer Before connecting or disconnecting cables make sure of the following 1 The power to the printer and all other devices connected to the printer is turned off 2 The AC adapter power cable has been unplugged from the outlet A Caution When connecting cables or moving the printer hold the middle part of the printer cover on both sides Holding the top cover may cause it to open Middle Cover 4 1 Connecting the Interface Cable to the printer 4 1 1 Printers with serial and USB interfaces Standard Model USB Interface Cable Type B Connect the printer to a PC through this connector K Serial Interface Cable Use the screws to secure it in place after connection Built in Power Supply Model USB Interface Cable Type B Connect the printer to a PC through this connector Serial Interface Cable Use the screws to secure it in place after connection
50. ty problems 8 1 Problems at Power on and Other Errors Symptom Cause Solution Although the power has 1 The power cable is 1 Connect the power cable been turned on the disconnected Refer to 4 3 Connecting the AC POWER lamp on the Adapter and Cable control panel does not 2 The AC adapter is not 2 Connect the connector of the AC light up and the printer plugged in adapter does not start Refer to 4 3 Connecting the AC Adapter and Cable The ERROR lamp on the control panel lights up and the printer does not work 1 There is no paper in the printer 2 The top cover is not completely closed 3 The thermal head is excessively hot 1 Set the paper Referto 5 Inserting Paper 2 Close the top cover completely Referto 5 Inserting Paper 3 Wait for the thermal head to cool down 8 2 Cutter Problems Symptom Cause Solution The paper is not cut 1 The cutter blade is damaged or worn out 2 Paper fragments or other foreign matter are stuck around the cutter or the sliding section 1 Turn off the power and request repair 2 Remove the paper fragments or other foreign matter The cutter does not return to its correct position Paper fragments or other foreign matter are stuck around the cutter or the sliding section Remove the paper fragments or other foreign matter 40 8 3 Printing Problems Symp
51. wer cable turn off the power switches on the printer and all the devices connected to the printer Also remove the plug of the power cable from the outlet A Caution Perform power cable connection with the device placed vertically for easy operation A Caution If the device is installed vertically use a right angled power cable 2 Insert the plug of the power cable into the outlet 18 4 5 Removing the AC Adapter To remove the cable of the AC adapter pull it while gripping the connector section on the cable side as shown in the following figure The lock is released making it easy to remove Forcibly pulling the cable will damage the connector section The Cable Connector A Caution Before removing the AC adapter turn off the power switches on the printer and all the devices connected to the printer Also remove the plug of the AC adapter power cable from the outlet A Caution Perform adapter removal with the device placed vertically for easy operation 4 6 Installing the Printer Both horizontal installation the paper exit is on the topside and vertical installation the paper exit is on the front side orientations are available In the case of vertical installation attaching the optional splash proof cover can protect the printer from water The printer can also be fixed to the wall by using the optional wall hanging bracket Horizontal Installation Vertical Installati
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