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User`s manual (Canada version)

1. note If you place the handset in the telephone base without installing a battery the screen displays No battery After you install your telephone or power returns following a power outage the handset will prompt you to set the date and time For instructions see Set date and time on page 33 To skip setting the date and time press CANCEL Getting started Are you a new cable or VoIP subscriber If your answer is yes the existing telephone jacks in your home may no longer work Your cable VoIP service provider uses a different connection separate from your old traditional telephone service to connect the modem router terminal adapter installed in your home To allow all existing telephone jacks to work contact your telephone service provider for solutions such as rewiring services fees may apply If your answer is no your existing telephone jacks will continue to work as normal Conventional OLD telephone line jack Q Main landline I Q I l 1 l iT l i 1 Cable or Internet QOOO OOOO 28000 Modem Router Terminal adapter Did you subscribe to voicemail service from your telephone service provider Your telephone has a built in answering system and supports voicemail feature offered by your telephone service provider subscription is required and fees may apply Refer to Answering system and voicemail on page 81 for more details To use the built in
2. eee 79 Recording time cccceseeeeeeseees 80 Answering system operation 81 Answering system and voicemail 81 Using the answering system and voicemail togethe r eee 81 Message Capacity cccceceee 82 New message indication 82 Call SCree ning ccccesceeeeeseeeeeees 83 Call intercept ccecceeeeseeeeees 83 Temporarily turn off the message alert 0 8 gt 83 Message playback 84 Delete all old messages 00 86 Record play and delete memos 86 Remote cCC SS ccccecceseeeeeeeees 87 Table of contents AppendiX ceseeteseeeeeeeeereeeereees 88 Expand your telephone system 88 Screen Messages 89 Handset and telephone base INGICALONS s caiceeecetecaveecevenstiesssecsryscrt Batre ny csvevcasescesevechtesgateseteseragereeetasiea Troubleshooting Important safety instructions 103 Precautions for users of implanted cardiac pacemakers e 104 Operating range 104 ECO MOG cccccctsesascecsectegcdedseccnetis 104 Maintenance cseseesereeeereee 105 About cordless telephones 106 The RBRC seal socccsssecsscscatesicen 106 FCC ACTA and IC regulations 107 Limited warranty eee 109 Technical specifications 111 LaS gt Gather 112 Getting started Parts checklist Your telephone package contains the following items Save your sales rec
3. 6V AC 300mA 111 Index A Add a directory entry 63 64 Add a handset 88 Alphabetical search 65 Announcement 75 Answer a call 47 Answer on off 77 Base layout 24 25 Battery 3 4 9 92 Cc Call screening 78 83 Call transfer 52 Call waiting 48 Caller ID log 70 Caller ID log messages 74 Chain dialing 49 Charging 4 Chime tone 31 Chime volume 31 Clock 33 D Date and time 33 Delete a caller ID log entry 74 Delete a directory entry 66 Detach doorbell 20 Dial a caller ID log entry 73 Dial a directory entry 66 Dial mode 42 Dialing options 72 Directory 62 68 Doorbell battery installation 9 Doorbell layout 28 Doorbell operation 44 46 E Edit a directory entry 66 End a call 47 F FCC ACTA and IC regulations 107 109 Find handset 50 H Handset battery charging 4 Handset battery installation 3 Handset icons 91 Handset layout 26 28 Handset lights 91 Handset locator 50 Home area code 43 l Important safety instructions 103 Installation battery 3 9 Installation doorbell 14 19 21 23 Installation telephone base 2 Intercom 54 56 J Join a call 53 K Key tone 42 L Language 34 35 Layout 24 28 Limited warranty 109 111 Locating the doorbell 10 13 M Maintenance 105 Make a call 47 Menu 29 Message playback 84 85 Missed call indicator 71 Mute 48 N Night vision 46 Number of rings 78 o Operating rang
4. and a list of registered handsets Press V or A to scroll to the destination handset and then press FMeqi OR Use the dialing keys to enter the destination device number 1 to 9 for HANDSET 1 to HANDSET 9 Hone and 0 for HANDSET 10 or Htone and faviet for All handsets Your handset displays Calling HANDSET X or Calling all handsets if you choose All handsets The destination device displays HANDSET X is calling 3 To answer the intercom call press a or any dialing key 0 9 Ktone or auviet on the destination handset 4 The outside call is now on hold and both system devices display Intercom You can have a private conversation with the destination device 5 From this intercom call you have the following options e You can let the destination handset join you on the outside call in a three way conversation Press Gare Press Y or A to scroll to Share call on your handset then press AN3A e You can transfer the call Press OON then press to choose Transfer Your handset displays Call transferred The destination system device automatically connects to the outside call e Either person can press txt or on the handset to take the held outside call or press OFF or SN on the handset to end the intercom call The outside call continues until both devices hang up note e You can cancel the intercom call before it is answered by pressing OFF or EXP e lf the destination device does not answer the inte
5. 45 Doorbell operation Answer an incoming call during video streaming If you receive an outside call during a video streaming session there is an alert tone e To answer the outside call press ss on the handset The video streaming session ends automatically e To end the video streaming session without answering the outside call press OFF The video streaming session ends and the telephone continues to ring View captured photos The telephone stores up to 100 photos captured by the doorbell 1 Press MAN when the handset is not in use 2 Press W or A to scroll to Photo log then press Fa mxeqy 3 Press V or A to scroll to Doorbell X then press aa 3e 4 Press VW or A to browse through the photo log Delete a captured photo e When the desired photo displays press DELETE Delete all captured photos 1 Press MAN when the handset is not in use 2 Press V or A to scroll to Photo log then press Ham 3e 3 Press VW or A to scroll to Delete all then press haa segs 4 The screen displays Delete all photos Press to confirm You hear a confirmation tone Night vision To help you carry out the video streaming session at night the doorbell automatically uses the light from its infrared LEDs for transmitting images to the handset unit when the surrounding is dark However it only transmits black and white images Infrared LEDs 46 Telephone operation Make a call 1 Press ta or Id
6. APTP CA omnea 61 DIECON Y ncn 62 About the directory seeen 62 Add a directory entry ssec 63 Review directory entries 65 Alphabetical search s e 65 Dial a directory entry eee 66 Edit a directory entry eee 66 Delete a directory entry ee 66 Speed Dial es ccdsss tates srrterseag eo 67 Assign a speed dial slot 67 Reassign a speed dial slot 68 Dial a speed dial number 68 Delete a speed dial entry 68 Caller 1D uc eseicseceteeceecccterectceeneeess 69 About caller ID neee 69 Information about caller ID with Call WaitING eee eeteeeeeteeeeeteees 69 Caller ID 10 isccccscci sani 70 Memory match ceeceeeseeeeneees 70 Missed call indicator eee 71 Review the caller ID log 71 View dialing options 72 Dial a caller ID log entry ee 73 Save a caller ID log entry to the directory we sheets oii cswtescten i hebeaee 73 Delete caller ID log entries 74 Caller ID log screen messages 74 Answering system settings 75 Answering system eere 75 Announcement ssseseseeeserireerennena 75 Record your own announcement 75 Play your announcement 76 Delete your announcement 76 Answer O1 Off ccecceeseeeeeereeenrens 77 Call SCre NiNg eeeceeeteteneeeeeeeeneees 78 Number Of rinQS eeeseeeseeeeeeeeees 78 Remote access code 79 Message alert tone
7. Do not plug into a multiple port USB hub USB splitter that is not powered e Ina few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply e If you are using a firewall it may prevent access to your nontraditional telephone service provider Contact your service provider for more information accidentally changed the LCD language to French or Spanish and don t know how to change it back to English e While the handset is in idle mode press MENU and then enter x364 e While the handset is on a call press MENU and then enter 364 Then press OFF to exit the menu 101 Appendix Troubleshooting Common cure for electronic equipment If the telephone does not seem to be responding normally do the following in the order listed Disconnect the power to the telephone base Disconnect the cordless handset battery Wait a few minutes Connect power to the telephone base Install the battery again and place the cordless handset in the telephone base Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place oak WD 102 Appendix Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 Read
8. VoIP service provider if you have any difficulties in installation Getting started Handset battery installation Install the battery as shown below 1 Insert the battery connector securely 2 Place the battery with the label into the socket matching the THIS SIDE UP facing up and the wires orientation of the engraved label inside the battery compartment L POTS 3 Align the cover flat against the 4 Charge the handset by placing it in battery compartment then slide it the telephone base or charger The towards the center of the handset CHARGE light is on when the handset until it clicks into place is charging CHARGE light remains on when charging Eo e Ifthe handset will not be used for a long time disconnect and remove the battery to prevent possible leakage e To purchase replacement batteries visit our website at www vtechcanada com or call 1 800 267 7377 IMPORTANT Check for a dial tone by pressing sx If you hear a dial tone the installation is successful If you do not hear a dial tone e Make sure the installation procedures described above are properly done e It may be a wiring problem If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your
9. _ appears without quotation marks 43 Doorbell operation Answer a chime When EYDOORBELL is pressed you hear a chime The doorbell automatically captures a photo of the visitor e Press GGJEINM to answer Es e Only one handset can answer the chime and start a video streaming session e f you have more than two handsets only the first two registered handsets display the photo e The video streaming ends after 30 seconds e Press OFF to silence the chime e Only one doorbell can perform video streaming session at a time If other doorbell is pressed you hear a chime but no handsets can answer Start a video streaming session e Press VIEW or MAM when EYDOORBELL is pressed and you hear a chime on the handset Ea If you do not press the flashing SAZA during the video streaming the session ends in 2 minutes OR e Press G VIEW when the handset is not in use Es If you have more than one doorbell press V_or A to scroll to the desired doorbell and then press SELECTI OR e Press G VIEW during a call The call is put on hold and other system handsets display Line on hold You hear a beep every 10 seconds Es e If you do not connect the doorbell to AC power you can only start a video streaming session with the doorbell instead of a handset The handset displays To view video from doorbell please use AC power mode and you hear an error tone e If you do not press
10. a time If the previous suggestions do not work deregister all devices and register them to the telephone base again The captured image or video streaming is too bright or too dark If the image is too bright it may be caused by sunlight reflection Avoid mounting the doorbell to where it is exposed to direct sunlight or reflections caused by sunlight If the image is too dark make sure the location where the doorbell is installed has enough exposure to light If you would like to use the built in infrared feature for enhanced brightness make sure the surroundings is dark enough for this feature to be used During video streaming press followed by or to adjust the brightness level If the previous suggestions do not work find another location to install the doorbell Refer to Locating the doorbell on pages 10 13 in this user s manual can hear only audio but see no video when try to perform the video streaming When two handsets in the telephone system are in use for a call you can only perform audio streaming with the doorbell using other handset s To allow video streaming to take place end the call on either handset or both handsets When the handset chimes and try to answer it shows Not available at this time Make sure no handset is using intercom 96 Appendix Troubleshooting I get noise static or weak signals even when I m near the telephone base If you subscribe to high speed Interne
11. and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water such as near a bath tub wash bowl kitchen sink laundry tub or swimming pool or in a wet basement or shower 5 Do not place this product on an unstable table shelf stand or other unstable surfaces 6 Avoid placing the telephone system in places with extreme temperature direct sunlight or other electrical devices Protect your phone from moisture dust corrosive liquids and fumes 7 Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 8 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home or office consult your dealer or local power company 9 Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on 10 Never push objects of any kind into this product through the slots
12. apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 110 Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Handset 1921 536 1928 448 MHz Transmit frequency Channels LCD 128 RGB x 160 DOTS 1 77 TFT PANEL Nominal effective range Maximum power allowed by FCC and IC Actual operating range may vary Power requirements Memory Directory 50 memory locations up to 30 digits and 15 characters Caller ID log 50 memory locations up to 24 digits and 15 characters Telephone base 1921 536 1928 448 MHz Doorbell 1921 536 1928 448 MHz 5 according to environmental conditions at the time of use Handset unit 2 4V Ni MH battery Doorbell unit Two 2A batteries Base unit power adapter input 100 120V AC 50 60Hz output 6V DC 400mA Doorbell unit power adapter input 100 240V AC 50 60Hz output 6V DC 600mA Charger unit power adapter input 117V AC 50 60Hz output
13. before it is answered by pressing OFF or EAN e lf the destination device does not answer the intercom call within 100 seconds or if it is out of range on a call or accessing the answering system your handset displays No answer Try again and then returns to idle mode e You can press MUTE or IN 3NA on the destination handset to temporarily silence the intercom ringer e Only one pair of intercom call can be established at a time e When a pair of handsets is using intercom you are not able to perform video streaming using other handset s until the intercom ends 54 Multiple handset use Answer an incoming call during an intercom call If you receive an outside call during an intercom call there is an alert tone e To answer the call press tax or Ig on the handset The intercom call ends automatically e To end the intercom call without answering the outside call press OFF on the handset The intercom call ends and the telephone continues to ring 55 Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call from one handset to another 1 During a call press sgfe on the handset 2 Press V or A to scroll to Intercom then press Raa feq e If your system has two handsets your handset displays Calling other handset The destination handset displays Other handset is calling e f your system has more than two handsets the handset displays INTERCOM TO
14. directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name Directory entries are shared by the handsets Any modifications made on one device apply to all system devices When you access the directory without records the screen shows Directory empty Add contact When the directory is full and you try to save an entry the screen shows Directory full When you try to save an entry already stored in the directory the screen shows Number already saved Only one system device can review the directory at a time When a device tries to enter the directory while another device is already in it Not available at this time displays 62 Directory Add a directory entry 1 Press MANI when the phone is not in use 2 Press V or A to Scroll to Directory then press ja seq 3 Press V or A to scroll to Add contact then press 94M3 4 When ENTER NUMBER displays use the dialing keys to enter a number up to 30 digits e Press V or A to move the cursor to the left or right e Press DELETE or to erase a digit e Press and hold DELETE to erase all digits e Press and hold PAUSE to enter a dialing pause a P appears OR Copy a number from the redial list by pressing REDIAL Then press V A or REDIAL repeatedly to find the desired number Press INEJSaay to copy the number 5 Press J 4 to move on to the name 6 When ENTER NAME displays use the dialing keys to enter a name u
15. have successfully transferred an outside call to another handset A directory entry is deleted You are calling another handset There are no directory entries The directory is full You cannot save any new entries unless you delete some current entries You have just ended a call Another system handset is calling for intercom calls number of the system device you wish to call The microphone is off The other party cannot hear you The mute function is turned off and the other party can hear you There are new voicemail messages from your telephone service provider You tried to make an intercom call but the handset you are calling is busy or out of range 89 There is an coming call The system device is on an intercom call Appendix Screen messages The handset in the telephone base or charger has no battery installed There is no telephone line connection The incoming PTT function is disabled The handset will not receive PTT calls Someone else is using the directory caller ID log or answering system The telephone number you have entered is already in the directory The telephone base has lost power or the handset is out of range The battery is very low Put the handset in the telephone base for recharging One handset has started a PTT session to another handset You have started the PTT process The PTT session is ended The system recording time is full The handset fails to regis
16. in the directory displays on the screen If necessary press V or A to browse 65 Directory Dial a directory entry 1 Search for the desired entry in the directory see Review directory entries or Alphabetical search on page 65 2 To dial the displayed entry on the cordless handset press tat or I Edit a directory entry 1 Search for the desired entry in the directory see Review directory entries or Alphabetical search on page 65 2 When the desired entry displays press aJj The handset displays EDIT NUMBER 3 Use the dialing keys to edit the name e Press V or A to move the cursor to the left or right e Press DELETE or to erase a digit e Press and hold DELETE to erase all digits e Press and hold PAUSE to enter a dialing pause a P appears 4 Press IJA The handset displays EDIT NAME Use the dialing keys to edit the number e Press V or A to move the cursor to the left or right e Press DELETE or to erase a character e Press and hold DELETE to erase all characters 5 Press HA3 to save the entry The handset displays Saved and then the revised entry You hear a confirmation tone Delete a directory entry 1 Search for the desired entry in the directory see Review directory entries or Alphabetical search on page 65 2 Press DELETE on the handset The handset displays the name of the entry and Delete contact 3 Press to confirm The handset displays Contact deleted The handset returns to the previous men
17. in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product 11 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 12 Do not overload wall outlets and extension cords 13 Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions e When the power supply cord or plug is damaged or frayed e If liquid has been spilled onto the product e Ifthe product has been exposed to rain or water e Ifthe product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation e Ifthe product has been dropped and the telephone base and or handset has been damaged e Ifthe product exhibits a distinct change in performance 14 Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning 15 Do no
18. press to move the zoomed image upward downward leftward or rightward page 45 Camera lens Infrared LEDs e Backup light for night vision page 46 Doorbell light e Flashes when EYDOORBELL is pressed e Press to send a chime to the telephone base and capture a photo page 44 28 Getting started Using the menu You can use the cordless handset to change your telephone settings In the ringers menu you can select the ringer tones and adjust the ringer volume for incoming calls In the settings menu you can change the settings for LCD language CID time synchronization rename devices caller ID announce LCD brightness dim mode wallpaper voicemail number voicemail indicators key tone and dial mode Go to Answering system settings starting on page 75 for instructions on how to modify the answering system settings To enter the handset menu 1 Press MENU when the phone is not in use 2 Press V or A until the screen displays the desired feature menu 3 Press JSR 3e to enter that menu e To return to the previous menu press CANCEL e To return to idle mode press and hold CANCEL 29 Telephone settings Handset ringer volume You can set the ringer volume or turn the ringer off on each handset When the ringer is off the handset displays A 1 Press MANI when the handset is not in use Press V or A to scroll to Ringers then press SELECT Press to choose Ringer volume Press
19. telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Privacy of communications may not be ensured when using this telephone The Ringer Equivalence Number REN for this terminal equipment is 1 0 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENSs of al
20. the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset e Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices 94 Appendix Troubleshooting Out of range or No power at base appears on my cordless handset Ensure you plug the telephone base in properly and the power is on Place the cordless handset closer to the telephone base for synchronization Move the cordless handset closer to the telephone base You may have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices The battery does not charge in the handset or the handset battery does not accept charge If the cordless handset is in the telephone base and the charge light is not on refer to The charge light is off page 99 Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the telephone base when not in use If the battery is
21. the problem consult your fax machine documentation for information on compatibility with answering systems The telephone does not respond to remote commands Make sure to enter your remote access code correctly page 87 Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks the phone is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code while your announcement is playing Try waiting until the announcement is over before entering the code There may be interference on the phone line you are using Press dialing keys firmly The answering system does not record messages Make sure the answering system is on ANS ON should show on the handset and the telephone base Make sure the memory of the answering system is not full If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers To determine how many rings activate your voicemail contact your telephone service provider If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems 100 Appendix Troubleshooting The system announces Time and date not set e You need to reset the system clock page
22. the screw into the threaded socket at the bottom to secure Then plug the adapter into the indoor AC power supply Indoor AC power supply bS a Screw Getting started Detach doorbell from wall mount cover After an extended exposure to cold heat or humidity the doorbell gasket rubber may become sticky If you need to remove the doorbell from its wall mount cover in case of battery replacement or doorbell relocation follow the steps below 1 Remove the screw at the bottom 2 Insert a flat bladed screwdriver between the doorbell and its wall mount cover to pry open at both sides 3 Pry the doorbell off c amp I 11D S100 20 Getting started Install the doorbell with an existing wired doorbell If you already have a wired doorbell installed follow the instructions below to install your new IS7121 doorbell unit 1 Turn off the power supply to the existing wired doorbell 2 Follow instructions in Install the doorbell wall mount cover on pages 14 17 3 Insert a cross head screwdriver to the side of battery compartment on the right then twist and lift to loosen the screw and the metallic plates Using a wire slide one end of the metal part of the wire underneath the metallic plate then twist the screws to secure Connect the other end t
23. the screws into the holes to secure the wall mount cover onto the wall 4 Use a sharp object to open a hole on the soft plastic part on the doorbell wall mount cover then route the power adapter cord through the hole Getting started Install the doorbell wall mount cover Option 2 Install the doorbell wall mount cover with the wall mount plate As 3 Align and place the wall mount cover 4 Use a pencil to mark the exact location 2 of the screw holes on the wall Mark an extra mark for routing the power cord through the wall Then remove the wall mount and drill two holes in the wall Check for reception strength and camera angle before drilling the holes x An extra a mark onto the wall mount plate Make sure the uP sign is pointing upward i RAO Wee tee 16 Stick the double sided adhesive tapes onto the wall mount plate as specified O ADHESNE TAPE HERE K Stick here If you drill the holes into a stud go to Step 5 OR If you drill the holes into an object other than a stud insert the wall anchors into the holes and tap gently on the ends with a hammer until the wall anchors are flush with the wall Getting started Install the doorbell wall mount cover 5 Use a sharp object to open a h
24. the video streaming brightness e f audio feedback occurs press ig on the handset to turn off the speakerphone e If the desired location is in good range the handset displays Tull e If the desired location is not in good range the handset flashes Tul in red Press Ne for instructions to relocate your handset and or telephone base When the reception is in good range the handset displays Tul Press OK to return to the video streaming 6 Keep the video streaming on for camera lens adjustment When finding a desirable location for the doorbell e Make sure the visitor is standing in a reasonable distance away from the doorbell e Avoid mounting it on a location which is subjected to vibration or shock e Avoid mounting it on an enclosed area where it may cause echoes e Avoid mounting it to where it is exposed to direct sunlight vl N a Getting started Locating the doorbell e Avoid mounting it to where reflections may be caused by sunlight for example opposite to a white wall Vly N oa e Two built in infrared LEDs are for night vision Make sure the surrounding light source is sufficient for infrared operation Test at the front door to determine when the infrared LEDs turn on When they are in operation they turn red Infrared LEDs Getting started Locating the doorbell To adjust the shooting area you may either relocate the doorbell in different height level or adjust the
25. to resume the conversation The screen briefly displays Microphone on Call waiting If you subscribe to call waiting service from your telephone service provider you hear an alert tone if someone calls while you are already on a call e Press FLASH on the handset to put the current call on hold and take the new call e Press FLASH on the handset at any time to switch back and forth between calls Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer of the handset or the telephone base without disconnecting the call The next call rings normally at the preset volume To silence the handset ringer e Press OFF MUTE or IR N on the handset the handset displays Ringer muted briefly then amp displays To silence the telephone base ringer e Press VOL on the telephone base The handset and the telephone base ring when there is an incoming call unless the ringer volume setting on that device is turned off 48 Telephone operation Temporary tone dialing If you have pulse rotary service only you can switch from pulse to touch tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services 1 During a call press tone on the handset 2 Use the dialing keys to enter the number you wish to dial The telephone sends touch tone signals It automatically returns t
26. when the handset is not in use Press W or A to scroll to Settings then press 8AA Press V or A to scroll to Dial mode then press 83E Press V or A to choose Touch tone or Pulse Press to save your selection Then the handset returns to the previous menu You hear a confirmation tone a Rw DY 42 Telephone settings Home area code If you dial your local calls using only seven digits area code not required you can program your home area code so that when you receive a call within your local area the telephone number is automatically stored without the area code in the caller ID log 1 Press MAN when the handset is not in use 2 Press V or A to scroll to Directory then press Kaa oul 3 Press V or A to scroll to Home area code then press SM feqy 4 The handset displays Only for 7 digits dialing from Caller ID log Use the dialing keys to enter a three digit home area code e Press DELETE or Eye 5 to delete a digit e Press and hold DELETE to erase all digits e Press VW or A to move the cursor to the left or to the right 5 Press A3 Then the handset returns to the previous menu You hear a confirmation tone Es If in the future your telephone service provider requires you to dial the area code when making a local call or if you move to a location that requires it delete the home area code you have already programmed following the steps above After you have deleted the home area code
27. year then press S a j or use the dialing keys to enter a two digit number 00 99 then press 8 6 Press V or A to select the hour then press or use the dialing keys to enter a two digit number 01 12 7 Press V or A to select the minute then press Say or use the dialing keys to enter a two digit number 00 59 8 Press V or A to select AM or PM or press 2 for AM or 7 for PM 9 Press Kj to save the settings and return to the previous menu You hear a confirmation tone Es e Ifthe date and time are not set when a message is recorded the system announces Time and date not set before each message plays e The telephone plays two beeps if you enter an invalid number 33 Telephone settings LCD language You can select a language English French or Spanish to be used in all handset screen displays 1 Press MANI when the handset is not in use 2 Press V or A to scroll to Settings then press SELECT 3 Press to select LCD language 4 Press Y or A to scroll to English Fran ais or Espanol then press 8J e The handset displays Set English as LCD language when you select English e The handset displays Set Fran ais as LCD language when you select Frangais e The handset displays Set Espanol as LCD language when you select Espanol 5 Press to your selection Then the handset returns to the previous menu You hear a confirmation tone Es If you accidentally set the LCD language to Spanish or French
28. you can reset it to English by pressing and then entering 364 on the handset when not in use 34 Telephone settings Voice language You can select a language English or French to be used for the answering system s voice prompts or caller ID s voice announcement To set voice language for answering system 1 Press MANI when the handset is not in use 2 Press W or A to scroll to Settings then press FaMeq 3 Press V or A to scroll to Voice language then press 94Na 4 Press to select AnsweringSys 5 Press WV or A to scroll to English or Fran ais then press to save You hear a confirmation tone To set voice language for caller ID announce 1 Press MANY when the handset is not in use 2 Press W or A to scroll to Settings then press Jamey 3 Press V or A to scroll to Voice language then press Sj Seq 4 Press VW or A to scroll to Annc Caller ID then press Ha 304 5 Press VW or A to scroll to English or Fran ais then press to save You hear a confirmation tone 35 Telephone settings CID time synchronization If you subscribe to caller ID service the date and time will be set automatically by the caller ID information You can turn off this feature if you want to set the date and time manually To change the setting 1 Press XY when the handset is not in use 2 Press W or A to scroll to Settings then press ZEZA 3 Press W or A to scroll to CID time sync then press AMA 4
29. 1 Press MANI when the phone is not in use Press V or A to scroll to AnsweringSys then press Fa axeq Press W or A to scroll to Ans sys setup then press REZA Press to select Call screening Press W or A choose On or Off Press to save and you hear a confirmation tone oun WO PY Number of rings You can set the answering system to answer an incoming call after two three four five or six rings or toll saver With toll saver selected the answering system answers after two rings if you have new messages or after four rings if there are no new messages This enables you to check for new messages and avoid paying long distance charges when calling from out of your local area 1 Press MANI when the phone is not in use Press V or A to scroll to AnsweringSys then press Fa maxeq Press W or A to scroll to Ans sys setup then press Faaxeq Press V or A to scroll to of rings then press AERA Press V or A to choose 6 5 4 3 2 or Toll saver Press to save and you hear a confirmation tone oak W DY Es If you subscribe to voicemail service from your telephone service provider see Answering system and voicemail on page 81 78 Answering system settings Remote access code A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 You can set the code from 00 to 99 1 Press JX when the phone is not in use 2 Press W or
30. 33 The outgoing announcement is not clear e When you record your announcement make sure you speak in a normal tone of voice about nine inches from the handset or telephone base e Make sure there is no background noise TV music etc while recording New voicemail and amp show and I don t know why e Your telephone has both a built in answering system and voicemail indication If New voicemail and amp appear then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them Contact your telephone service provider for more information on how to access your voicemail cannot retrieve voicemail messages e Your telephone has both a built in answering system and voicemail indication They are independent features and each alerts you to new messages differently If you subscribe to voicemail service from your telephone service provider contact your telephone service provider for more information on how to access your voicemail subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the software is installed and running for your nontraditional telephone service e Make sure to plug your USB telephone adapter into a dedicated USB port on your computer
31. A to scroll to AnsweringSys then press AJRA 3 Press W or A to scroll to Ans sys setup then press Jai 4 Press W or A to scroll to Remote code then press AERA 5 Use the dialing keys to enter a two digit number e Press V or A to move the cursor to the left or right e Press DELETE or to erase a digit e Press and hold DELETE to erase all digits 6 Press to save and you hear a confirmation tone Message alert tone When the message alert tone is set to on and there is at least one new message the telephone base beeps every 10 seconds There is no audible alert at the handset The message alert tone is preset to off 1 Press MANI when the phone is not in use Press V or A to scroll to AnsweringSys then press SELECT Press W or A to scroll to Ans sys setup then press AERA Press V or A to scroll to Msg alert tone then press AERA Press V or A to choose On or Off Press to save and you hear a confirmation tone oak W PY The answering system must be turned on for the message alert tone to be functional 79 Answering system settings Recording time You can set the recording time limit for each incoming message The recording time is preset to three minutes 1 Press MANI when the phone is not in use 2 Press V or A to scroll to Answering sys then press gaia 3 Press W or A to scroll to Ans sys setup then press SIEA 4 Press V or A to scroll to Recording time then press Hae Press
32. E to erase the entire entry e Press and hold PAUSE to insert a dialing pause a P appears 4 Press N34 to move to the name The handset displays EDIT NAME 5 Use the dialing keys to add or edit the name e Press V or A to move the cursor to the left or right e Press DELETE or to erase a character e Press and hold DELETE to erase all characters e Press fauiet to toggle the name order For example Mike Smith becomes Smith Mike when you press fauiet 6 Press SA3 when done and the handset shows Saved note e Ifthe new directory has the same number as an existing directory entry the handset displays Number already save and returns to previous screen e When you try to save a caller ID entry without any caller ID information the handset displays Unable to save 73 Caller ID Delete caller ID log entries To delete one entry 1 Search for the desired caller ID log entry see Review the caller ID log on page 71 2 Press DELETE on the handset to delete the displayed entry To delete all entries 1 Press XY when the phone is not in use 2 Press V or A to scroll to Caller ID log then press Gaaxeq 3 Press V or A to scroll to Del all calls then press RAMZ 4 When the screen shows Delete all calls press to delete all caller ID log entries You hear a confirmation tone Caller ID log screen messages The caller is blocking the name The caller is blocking the telephone number The caller i
33. G eeeeeeeeeeeees 46 View captured photos eee 46 Delete a captured photo 46 Delete all captured photos 46 NIGMEVISION iiciin 46 Telephone operation 47 Make a Call ccccececeeeeeeeeeeeeeeeeeeenees 47 Predial a Call zireia 47 Answer a Call ceeeeeeeeseeeeeneeeeeees 47 Endaga 47 Handset speakerphone 47 Volume Control cceeceeeeceereeees 48 UIC Cope rerereest err a 48 Call Waiting sororis dine tec 48 Temporary ringer silencing 48 Temporary tone dialing 49 Chain dialing ecceceeseeeeeeeneees 49 Check voicemail ccceceeeeeeees 50 Find handset esccceseseeesserees 50 WEBsites insesante 50 Redial iinn aa 51 EqualiZer cinerios 51 Transfer a call ccccccceeeeeeeeeeeeeeees 52 Table of contents Multiple handset use 53 Join a call in progress 53 INterCOM i n 54 Answer an incoming call during an Intercom Call s ceceeeeeeeceeeeeees 55 Call transfer using intercom 56 Push to talk PTT escrys 57 poll ec 0 0 eioten 57 PTT to a single handset 0 58 PTT to multiple handsets 59 Answer a PTT Call eeeeeeeeeeeees 60 Change a one to one PTT to intercom Call eee eeeeeeeseeeeeeneeeeeees 60 Enda PTT Calls eicdictiivdannniven 61 Answer an incoming call during a PTT Callinera 61 Make an outgoing call during
34. Press V or A to choose On or Off the press to save You hear a confirmation tone 36 Telephone settings Rename devices You can create a name for each handset and doorbell The new name can be up to 11 characters 1 Press MANI when the handset is not in use 2 Press W or A to scroll to Settings then press Jamey 3 Press V or A to scroll to Rename devices then press 94N He 4 Press V or A to choose Local handset or Doorbell then press 94MH 5 Use the dialing keys to edit the name e Press DELETE or z Xei 3 to erase a character e Press and hold DELETE to erase all characters e Press V or A to move the cursor to the left or to the right 6 Press SA3 You hear a confirmation tone 37 Telephone settings Caller ID announce You can set your handset and or telephone base to announce the caller ID information for incoming calls The caller ID announce setting is independent for each handset and the telephone base 1 Press MANI when the handset is not in use Press V or A to scroll to Settings then press GS 303 Press V or A to scroll to Annc Caller ID then press Ka 3e Press V or A to choose Set all On Off Local handset or Base then press Sj seq 5 Press V or A to choose On or Off then press 88 You hear a confirmation tone e When you choose Set all On Off the screen displays Annc CID ON on all HS amp BS if you choose On or displays Annc CID OFF on all HS amp BS if you
35. Press to choose Chime volume 4 Press V or A to choose Local handset or Base then press 94MH Press W or A to sample each volume level 6 Press to save your selection and return to the previous menu You hear a confirmation tone OR Press e J to turn off the chime then press to save You hear a confirmation tone ol Chime tone You can choose from different chime tones for the telephone base or handset 1 Press MANI when the handset is not in use Press V or A to scroll to Chime then press 8AA Press V or A to scroll to Chime tone then press AERA Press V or A to choose Local handset or Base then press HANH Press W or A to sample each chime tone 6 Press to save your selection and return to the previous menu You hear a confirmation tone WO ND ol 31 Telephone settings Quiet mode You can turn on the quiet mode for a period of time 1 12 hours During this period all tones except paging tone and chime caller ID announce and call screening are muted When you turn on the quiet mode the answering system turns on automatically When the quiet mode duration expires the answering system remains on To set the quiet mode duration 1 Press and hold auie when the handset is not in use 2 The handset displays SET QUIET MODE DURATION 1 to 12 hours Press V or A to select the desired duration or use the dialing keys to enter the desired duration 1 12 3 Press to c
36. USH TO TALK is released the PTT call remains open for a short time If no one presses PUSH TO TALK within 10 seconds the PTT call ends automatically Answer an incoming call during a PTT call When you receive an incoming outside call during a PTT session there is an alert tone The PTT screen and the caller ID information display alternately During a one to one PTT press ss or I on the originating or destination handset The PTT call ends automatically and the outside call is answered During a PTT call to multiple handsets press or 1 on the originating handset The PTT call ends automatically and the outside call is answered During a PTT call to multiple handsets press 3 or on any one of the destination handsets and that handset answers the outside call The PTT call continues for the rest of the PTT participants To leave the PTT call without answering the incoming call press OFF The telephone continues to ring Make an outgoing call during a PTT call e During a one to one PTT call press or Id to get a dial tone The PTT call ends automatically During a PTT call to multiple handsets press or ton the originating handset The PTT call ends automatically and you get a dial tone During a PTT call to multiple handsets press sat or ton any one of the destination handsets and that handset gets a dial tone The PTT call continues for the rest of the PTT participants 61 Directory About the directory The
37. V or A to choose 3 minutes 2 minutes or 1 minute 6 Press to save and you hear a confirmation tone o 80 Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages those left on its built in digital answering system and those left with your telephone service provider s voicemail fees may apply Your telephone s built in digital answering system messages and voicemail messages are separate Each alerts you to new messages differently f QO and XX new msgs display on the handset and the message window on the telephone base flashes there are new messages in the built in answering system To listen to the messages recorded on your digital answering system press gt a PLAY STOP on the telephone base To listen to messages with a handset see To play messages on the handset on page 83 e If and New voicemail display on the handset your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail press and hold 1 8 on your handset See Voicemail number on page 38 to set your voicemail number Some telephone service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider To use your voicemail service rather than your answering system tu
38. W or A to sample each volume level Press to save your selection and return to the previous menu You hear a confirmation tone OR Press OFFI to turn off the ringer then press to save The handset displays Caller ID won t be announced You hear a confirmation tone a BR Ww PP The ringer volume also determines the ringer volume for intercom calls When the ringer is set to off that handset is silenced for all incoming calls except paging tone Telephone base ringer volume Press VOL or VOL on the right side of telephone base to adjust the ringer volume when the telephone base is not in use When you set the ringer volume to silent the base ringer is off and the system announces Base ringer is off Ringer tone You can choose from different ringer tones for each handset Press MAN when the handset is not in use Press V or A to scroll to Ringers then press FaMxeq Press V or A to scroll to Ringer tone then press Fam xeqy Press V or A to sample each ringer tone Press NJAM 4e to save your selection and return to the previous menu You hear a confirmation tone ah WON note If you turn off the ringer volume you will not hear ringer tone samples 30 Telephone settings Chime volume You can adjust the telephone base or handset chime volume level or turn the chime off 1 Press MANI when the handset is not in use 2 Press V or A to scroll to Chime then press SELECT 3
39. age uring pieyoacg 8 enditecat SSCS 0 Tumtne answering system onorok iS 4 Hang up or press 8 to end the call note e f you do not press any keys after you enter the remote access code all new messages play If there are no new messages all old messages play e Once the new messages have played the telephone announces the help menu options If you do not press any key within 20 seconds the remote access call automatically disconnects e When the answering system is turned off the telephone answers after 10 rings and announces Please enter your remote access code e When the answering system memory is full the telephone announces Memory is full Enter the remote access code 87 Appendix Expand your telephone system You can add new handsets IS7101 purchased separately and new doorbell IS741 purchased separately to your telephone system This telephone system accommodates up to 12 devices including a maximum of two doorbells For more details refer to the user s manual that comes with your IS7101 new handset and IS741 new doorbell respectively 88 Appendix Screen messages The home area code you saved will not be shown in caller ID log There are no caller ID log entries The ringer volume on the handset is turned off so no caller ID information will be announced for incoming calls The handset is calling all system handsets for models with more than two handsets You
40. andset is synchronized with the telephone base 104 Appendix Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a dry non abrasive cloth Do not use dampened cloth or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then remove the telephone by the unplugged cords 105 Appendix About cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless ha
41. answering system You may see this online Complete user s manual on how to record your outgoing announcement retrieve messages and other related operations You may also refer to the Abridged user s manual in the product package for abbreviated instructions To use the voicemail To retrieve your voicemail messages you typically dial an access number provided by your telephone service provider and then enter a security code Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages 5 Getting started Installation options Your telephone base is ready for tabletop use If you want to mount your telephone on a wall use the provided wall mount bracket to connect with a standard dual stud telephone wall mounting plate If you do not have this mounting plate you can purchase one from many hardware or consumer electronics retailers You may need a professional to install the mounting plate Tabletop to wall mount installation 1 If you have already installed the telephone for tabletop use unplug the telephone line cord from the telephone wall jack and unplug the telephone base power adapter from the wall outlet Remove the telephone line cord and the power adapter cord from the grooves OB a lei 5 gly Pie Alc B 2 Route the telephone line cord through the rectangular hole on the wall mount bracket Position the lower portion grooves on the teleph
42. are done announcement Press to stop the playback at any time After the announcement playback you may press to replay the recorded announcement or to record again if desired e Announcements shorter than two seconds will not be recorded 75 Answering system settings Play your announcement Press MAN when the phone is not in use Press V or A to scroll to AnsweringSys then press 3a 403 Press KSB Seay again to choose Announcement The handset displays ANNOUNCEMENT and announces Announcement Press PLAY or press RECORD 5 Press gMAN to play the current announcement Rony Delete your announcement 1 Press MANI when the phone is not in use 2 Press V or A to scroll to AnsweringSys then press AERA 3 Press again to choose Announcement 4 The handset displays ANNOUNCEMENT and announces Announcement Press PLAY or press RECORD 5 Press and then press or DELETE to delete your recorded announcement The handset displays Reset Announcement to default Press MA3 to confirm You hear a confirmation tone When your announcement is deleted calls are answered with the default announcement 76 Answering system settings Answer on off If you turn the answering system on it answers calls and records messages If your answering system is turned off and you change any of its settings the answering system automatically turns on and the handset displays Calls will be answe
43. battery installation 9 Locating the doorbell ee 10 Install the doorbell wall mount COVEN anioon aia 14 Install the doorbell eee 18 Detach doorbell from wall mount COVOP ca csiceg cde cee e 20 Install the doorbell with an existing wired doorbell 45 21 Telephone base layout eee 24 Handset layout eeeeeeereeeeeees 26 Doorbell layout eeeeeeeeteeeeeeees 28 Using the menu eee eeeeeeeeees 29 Telephone settings 0 30 Handset ringer volume 68 30 Telephone base ringer volume 30 Ringer tONe s is 30 Chime volUMe sseeseseeeeeeeeeseeeeeee 31 CHIME 1ONE innesi 31 Quiet MODS seerste 32 Set date and time eee 33 LOD language eeceeeseeeeeeteeeereeees 34 Voice language isss 35 CID time synchronization 4 36 Rename devices 37 Caller ID announce 38 LCD brightness 0 ccceeeeeeeereee 39 DUMUMO GG neiitran 39 Wallpaper niinen iiinis 39 Voicemail number assssenseeeseneesennne 40 Clear voicemail indicators 41 Key TOMO oi53 case ses cenaee nissana inanuia 42 Diall Mode asieran 42 Home area code sansene 43 Doorbell operation 0 44 Answer a chime eeeeeeeeeeeneeeeeees 44 Start a video streaming session 44 Extend a video streaming session 45 End a video streaming session 45 Answer an incoming call during video StrEAMIN
44. cable VoIP service provider for more information Getting started Handset battery charging Once you have installed the battery the screen indicates the battery status see the table below If necessary place the handset in the telephone base or charger to charge the battery For best performance keep the handset in the telephone base when not in use The battery is fully charged after 11 hours of continuous charging See the table on page 92 for battery operating times If the screen is blank or displays Place in charger you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time When the battery is low the handset displays Low battery along with a flashing f icon If you are on a call in low battery mode the handset plays short beeps to alert you The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status Action The screen is blank or The battery has no or very Charge without interruption displays Place in charger little charge The handset about 30 minutes and f flashes cannot be used The screen displays The battery has enough Charge without interruption Low battery and f flashes charge to be used for a about 30 minutes short time The screen displays The battery is charged To keep the battery charged HANDSET 1 place it in the telephone base when not in use
45. call even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you may need to combine these services e You have only caller ID service or only call waiting service e You do not subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date along with the call information are from the telephone service provider Caller ID information may not be available for every incoming call Callers may intentionally block their names and or telephone numbers To view caller ID log entries with numbers between 16 and 24 digits you must save the entry to the directory see page 73 You can use this product with regular caller ID service or you can use this product s other features without subscribing to caller ID or combined caller ID with call waiting service 69 Caller ID Caller ID log If you subscribe to caller ID service information about each caller will appear after the first or second ring If you answer a call before the caller s information appears it will not be saved in the caller ID log Th
46. camera angle see below To adjust the camera angle e Tilt the lever to adjust the angle of the camera lens The camera lens can be adjusted to left right or down up to 10 degrees Adjustment View Right lt v View Up The diagrams below demonstrate an example of doorbell camera position to view a visitor about 20 inches from the camera The camera in this example is set in default angle 0 degree You may move the lever at the back of the doorbell to adjust the shooting area the camera lens Side view Top view Shooting area Laa lt g 18 inches Shooting area 7 23 inches gt gt ees ay ee ice a 7 7 d 20 inches 7 z 60 degrees l I I I I I I I I I I me 20 gt I inches i I I I I I I I I I I I I I I I I I I 4 63 inches 12 Getting started Locating the doorbell You may install the doorbell in a lower position The diagram below demonstrates an example of doorbell camera position to view a visitor about 20 inches from the camera The camera in this example is set in 10 degrees angle upward Side view Shooting area A Hi 7 1 19 p inches 7 50 gae ua degrees eS l I lt 20 inches 43 inches You may install the doorbell on the left or right side The diagram below demonstrates an example of doorbell camera pos
47. choose Off WwW PD To use the caller ID announce feature you must subscribe to caller ID service from your telephone service provider Only the first four registered handsets will be able to use this feature If the phone number of the incoming call matches the last 7 digits of a directory entry the name will be announced as it appears in the entry The phone number will be announced when the name is unknown private or not provided Only the last 11 numbers of a phone number is announced No information will be announced if both the name and number are private unknown or not provided This feature is not supported with headsets This feature does not announce information for call waiting calls It takes at least 2 rings for the phone to receive caller ID information and announce it If the phone is answered before the end of the second ring it will not have time to announce the caller ID information Pronunciation of names may vary with this feature Not all names may be pronounced correctly 38 Telephone settings LCD brightness You can adjust the screen brightness of your handset to optimize readability lighting conditions 1 Press XY when the handset is not in use 2 Press W or A to scroll to Settings then press Jamey 3 Press V or A to scroll to LCD brightness then press 94M feq 4 Press V or A to sample each brightness level 5 Press to save your selection and return to the previous menu Y
48. completely depleted charge the handset for at least 30 minutes before use page 4 You may need to purchase a new battery Please refer to Handset battery installation page 3 and Handset battery charging page 4 There is no chime from the doorbell when it is pressed Make sure you install two AA batteries and connect AC power supply to the doorbell The doorbell light on the doorbell flashes when the doorbell is pressed If the light doesn t flash the doorbell may have run out of battery You may need to replace new batteries Make sure the doorbell is registered to the telephone system 95 Appendix Troubleshooting The handset receives no signal of video streaming when the doorbell is pressed Make sure you install two AA batteries and connect AC power supply to the doorbell Make sure the doorbell is registered to the telephone system Make sure your handset is in reception range and works probably Make sure the chime volume of your handset is not set to off Refer to Chime volume on page 31 in this user s manual If there is an incoming call when the doorbell is pressed the handset will not respond to the chime Make sure no handset is using Push to talk When three or more system handsets are in use for a call at a time video streaming will be disabled If you have more than one doorbell make sure the other doorbell is not in use for video streaming Only one doorbell can be used for video streaming at
49. ding to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian requirement CAN ICES 3 B NMB 3 B 107 Appendix FCC ACTA and IC regulations FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See the installation instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect
50. e e Press FIND HANDSET on the telephone base All idle handsets ring and their screens display Paging FIND HANDSET To stop the paging tone e Press FIND HANDSET on the telephone base i OR E e Press x 1 CANCEL or any dialing key 0 9 tone or fauiet on a handset OR e Place the handset in the telephone base or charger Press MUTE or HINNA to turn off the ringer of that handset Its screen briefly shows Ringer muted and displays A Website Use this feature to view the VTech website address 1 Press MANI when the handset is not in use 2 Press V or A to scroll to Web address then press Sa 304 The handset displays the website address 3 Press BJ to exit 50 Telephone operation Redial Each handset stores the last 10 telephone numbers dialed up to 30 digits When there are already 10 entries the oldest entry is deleted to make room for the new entry To review and dial a redial number 1 Press REDIAL when the phone is not in use 2 Press V or A or REDIAL repeatedly to browse until the desired entry displays 3 Press or d to dial OR 1 Press saz or Id 2 Press REDIAL to enter the redial list 3 Press V or A or REDIAL repeatedly to browse to the desired entry 4 Press to dial the displayed number To delete a redial number e While the handset displays the desired number press DELETE to delete the number fro
51. e 104 Operation 44 46 47 52 81 87 Options during message playback 84 85 P Parts checklist 1 Precautions for users of implanted cardiac pacemakers 104 Predial 47 Q Quiet mode 32 112 Index R Redial 51 Remote access 87 Remote access code 79 Review the caller ID log 71 Ringer tone 30 Ringer volume 30 S Safety instructions 103 Save a caller ID log entry 73 Screen messages 74 89 90 Settings 30 43 75 80 Share a call 53 Speakerphone 47 T Technical specifications 111 Telephone base layout 24 26 Telephone base lights 91 Temporary ringer silencing 48 Temporary tone dialing 49 Transfer a call 52 Troubleshooting 93 102 U Using the menu 29 vV Video streaming 44 45 Voice language 35 Voicemail 40 41 50 81 Voicemail indicators 41 Volume 30 31 48 Ww Warranty 109 110 113 Designed to fit your home And your life VTech Technologies Canada Ltd A member of THE VTECH GROUP OF COMPANIES VTech is a registered trademark of VTech Holdings Limited Specifications are subject to change without notice 2014 VTech Technologies Canada Ltd All rights reserved 12 14 1S7121 X_CA_WEBCIB_V5 0
52. e caller ID log stores up to 50 entries Each entry can hold up to 24 digits for the phone number and 15 characters for the name If the phone number has more than 24 digits only the last 24 digits appear If the name has more than 15 characters only the first 15 characters are shown and saved in the caller ID log Caller ID log entries are shared by all system devices Any modifications made on one handset apply to all You can review redial and copy an entry into the directory Entries appear in reverse chronological order When the caller ID log is full the oldest entry is deleted to make room for new incoming call information XX Missed calls shows when there are new caller ID log entries that have not been reviewed Caller ID log empty shows when you access the caller ID log without records Only one system device can review the caller ID log at a time If a system device tries to enter the caller ID log while another system device is already in it its screen displays Not available at this time Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Mike Smith calls his name appears as Mike if this is how you entered it into your directory The number shown in the caller ID log will be in the format sent by the telephone service provider The telephone service provid
53. e handset use PTT to a single handset 1 You have two ways to begin a PTT call e If your system has two handsets press and hold PUSH TO TALK when the handset is not in use e If your system has more than two handsets press PUSH TO TALK when the handset is not in use Then use the dialing keys to enter a handset number 1 to 9 for HANDSET 1 to HANDSET 9 tone and 0 for HANDSET 10 or Ytone and auie for All handsets or press V or A to scroll to the desired handset then press FqMXeqj Your handset displays Connecting to HANDSET X fora few seconds When the connection is made both your and the destination handsets display Press and hold PTT to talk and beep once 2 Press and hold PUSH TO TALK on your handset A chirp indicates your microphone is on Speak towards the handset Your voice is broadcast to the destination handset While you are speaking the handset displays PTT To HANDSET X X represents the destination handset number 3 Release PUSH TO TALK after speaking All handsets beep once again After the handsets beep you can press and hold PUSH TO TALK to continue speaking or the destination handsets can respond see Answer a PTT call on page 60 4 Press OFF or 3X8 to end the PTT call The handset displays Push to talk Ended for a few seconds OR Place the handset in the telephone base or charger to end the PTT call After PUSH TO TALK is released the PTT call remains open for a short time If no one presse
54. e voicemail waiting indicator only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators To manually turn off the new voicemail indicators 1 Press MANI when the handset is not in use 2 Press V or A to scroll to Settings then press jm seq 3 Press V or A to scroll to Clr voicemail then press JANA The handset displays Reset voicemail indication 4 Press to confirm and return to the previous menu You hear a confirmation tone Your telephone service provider may alert you of new messages with a stutter broken dial tone Contact your telephone service provider for details 41 Telephone settings Key tone You can adjust the volume level of key tone or turn it off for each handset If you turn the key tone off there are no beeps when you press the handset keys 1 Press MANI when the handset is not in use Press V or A to scroll to Settings then press ZARA Press V or A to scroll to Key tone then press SeMXeqj Press VW or A to sample each volume level Press to save your selection and return to the previous menu You hear a confirmation tone a Rw DY Dial mode The dial mode is preset to touch tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone to make a call 1 Press MANY
55. eipt and original packaging in case it is necessary to ship your telephone for warranty service a Screw for doorbell bottom 1 for IS7121 IS7121 2 2 for 1S7121 22 a an al Handset Battery compartment Screws for doorbell 1 for 187121 cover 1 for 187121 wall mount 2 for 1S7121 2 1S7121 22 1 for 187121 2 for 1S7121 2 1S7121 22 2 for IS7121 IS7121 2 e 2 for 1S7121 2 1S7121 22 4 for 1S7121 22 Wall anchors pa 2 for 187121 p gt 187121 2 4 for 1S7121 22 L s C on 3 Double sided Doorbell wall Telephone base Telephone base adhesive tape mount plate power adapter 2 for 187121 1 for 1S7121 1S7121 2 187121 2 2 for 1S7121 22 4 for 1S7121 22 Doorbell power Handset charger Doorbell with wall Telephone adapter and charger adapter mount cover line cord 1 for 1S7121 1S7121 2 1 for 1S7121 2 1S7121 22 1 for 1S7121 1S7121 2 2 for 1S7121 22 2 for 1S7121 22 Abridged user s manual Installation guide Wall mount bracket Alkaline batteries Abridged user s manual Installation guide 2 for 1S7121 1S7121 2 4 for 1S7121 22 To purchase replacement batteries or power adapters visit our website at www vtechcanada com or dial 1 800 267 7377 Getting started Telephone base and charger installation Install the telephone base and charger s as shown below Make sure that the electrical outlet is not controlled by a wall switch If you subsc
56. enerates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander accor
57. ening volume e Press qto switch between the speakerphone and the handset earpiece Call intercept If you want to talk to the caller whose message is being recorded press s or id on the handset Temporarily turn off the message alert tone If the message alert tone is turned on see page 79 the telephone base beeps every 10 seconds when there are new messages Pressing any telephone base key except i FIND HANDSET temporarily silences the message alert tone If you press X DELETE when in idle mode to temporarily turn off the message alert tone there is a voice prompt directing you to press X DELETE again to delete all old messages The message alert tone is temporarily off Only press X DELETE a second time if you wish to erase all old messages in your answering system The message alert tone resumes when you receive a new message 83 Answering system operation Message playback On the telephone base when playback begins the total number of old or new messages is announced and the message window displays the message number currently playing On the handset if you have both new and old messages you can play either new or old messages The caller ID information displays on the handset screen when you play messages and you can call back the caller Before each message you hear the day and time of the recording If the date and time are not set you hear Time and date not set before playback After the last
58. er handset or both handsets e When three or more handsets are in use for a call at a time video streaming will be disabled 53 Multiple handset use Intercom Use the intercom feature for conversations between two system handsets This feature is only applicable to models with more than one handset 1 Press Npilefe i on the handset when not in use OR Press SMU on the handset when not in use Press Y or A to scroll to Intercom then press Kaa 3e e f your system has two handsets your handset displays Calling other handset The destination handset displays Other handset is calling e If your system has more than two handsets the handset displays INTERCOM TO and a list of registered handsets Press V or A to scroll to the destination handset and then press KS R Seq OR Use the dialing keys to enter the destination device number 1 to 9 for HANDSET 1 to HANDSET 9 tone and 0 for HANDSET 10 or Ytone and ouiet for All handsets Your handset displays Calling HANDSET X or Calling all handsets if you choose All handsets The destination handset displays HANDSET X is calling 2 To answer the intercom call press sx 1 or any dialing key 0 9 tone or fFauiet on the destination handset Both handsets now show Intercom 3 To end the intercom press OFF or EN on the handset or place the handset back in the telephone base or charger Both devices display Intercom ended Es e You can cancel the intercom call
59. er usually delivers 10 digit phone numbers area code plus telephone number If the phone number of the caller does not match a number in your directory the name will appear as it is delivered by the telephone service provider 70 Caller ID Missed call indicator When there are calls that have not been reviewed in the caller ID log the screens display XX Missed calls When you have reviewed all the missed calls the missed call indicator goes away Each time you review a caller ID log entry marked NEW on the handset the number of missed calls decreases by one If you do not want to review the missed calls one by one press and hold CANCEL on the handset when not in use to clear the missed call indicator All the entries are then considered old and kept in the caller ID log Review the caller ID log Review the caller ID log to find out who called to return the call or to copy the caller s name and number into your directory 1 Press CID on the handset when the phone is not in use The screen displays Caller ID log Entries XX for a few seconds 2 Press W or A on the handset to browse OR 1 Press MANI on the handset when the phone is not in use 2 Press W or A to scroll to Caller ID log then press AJER 3 Press SSB e4 to choose Review 4 Press VW or A to browse You hear a double beep when the list reaches the beginning or end of the caller ID log 71 Caller ID View dialing options Alth
60. eries in order not to create a short circuit with conductive materials e Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual e Observe proper polarity orientation between the battery and metallic contacts e To prevent fire or shock hazard do not expose this product to water or any type of moisture 92 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website at www vtechcanada com or call 1 800 267 7377 My telephone doesn t work at all Make sure the power cord is securely plugged in Make sure you plug the battery connector securely into the cordless handset Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack Unplug the electrical power to the telephone base Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize Charge the battery in the cordless handset for up to 11 hours If the battery is completely depleted charge the handset for at least 30 minutes before use page 4 Reset the telephone base Unplug the electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset You may need to purcha
61. hen you hear a chime press to start video streaming page 44 e Press to extend video streaming session page 45 OFF CANCEL e During a call press to hang up page 47 e While in a menu press to return to the previous menu or press and hold to return to idle mode without making changes page 29 e While the phone is ringing press to silence the handset ringer temporarily page 48 e Press and hold to erase the missed call indicator when the phone is not in use page 71 Ha uiet Press repeatedly to display other dialing options while reviewing a caller ID log entry page 72 e Press and hold to set and turn on the quiet mode or to turn it off page 32 e Press to toggle the name order when saving the caller ID entry into the directory page 73 REDIAL PAUSE e Press repeatedly to view the last 10 numbers dialed page 51 e While entering numbers press and hold to insert a dialing pause 27 Getting started Handset layout DELETE t oO0000000000 oO0000000000 oO0000000000 o0000000000 QOO00000000 o0000000000 o0000000000 vtech J e During video streaming press to zoom in or out page 45 2 A 8 V 4 4 and 6 gt e During video streaming
62. icemail number up to 30 digits e Press DELETE or to erase a digit e Press and hold DELETE to erase all digits e Press VW or A to move the cursor to the left or to the right e Press and hold PAUSE to insert a dialing pause a p appears 5 Press GAVE The handset displays Voicemail saved and then returns to the previous menu You hear a confirmation tone OR 1 Press and hold 18 when the phone is not in use 2 Use the dialing keys to enter the voicemail number up to 30 digits e Press DELETE or to erase a digit e Press and hold DELETE to erase all digits e Press V or A to move the cursor to the left or to the right e Press and hold PAUSE to insert a dialing pause a p appears 3 Press EAS The handset displays Voicemail saved and then returns to the previous menu You hear a confirmation tone 40 Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider New voicemail and X display on the handset when you have new voicemail messages Contact your telephone service provider for more information and assistance about using your voicemail service After you have listened to all new voicemail messages the indicators on the handset turn off automatically Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none for example when you have accessed your voicemail while away from home Clearing th
63. ider charges may apply Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Remove and install the battery again Place the cordless handset in the telephone base or charger Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place Your line cord may be defective Try installing a new line cord My calls cut in and out while I m using my cordless handset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Relocate your telephone base to a higher location The phone may have better reception when installed in a high area If other phones in your home are having the same problem contact your telephone service provider charges may apply A
64. italized e Press V or A to move the cursor to the left or right e Press 0 to add a space e Press DELETE or eye 3 to erase a character e Press and hold DELETE to erase all characters 4 Press EY AWZS to save The handset displays Saved and you hear a confirmation tone 64 Directory Review directory entries Directory entries appear alphabetically 1 Press M on the handset when the phone is not in use The screen displays Directory Entries XX for a few seconds then displays the first entry in the directory 2 Press V or A to browse through the directory OR 1 Press MANI when the phone is not in use 2 Press W or A to scroll to Directory then press Fa Mxeq 3 Press SJB egy to choose Review 4 Press V or A to browse through the directory Alphabetical search You can only perform an alphabetical search on the handset 1 Press M on the handset when the phone is not in use OR i Press MaN when the phone is not in use ii Press V or A to scroll to Directory then press SeWxxeqy iii Press SJ Seay to choose Review 2 Use the dialing keys to enter the letter associated with the name For example if you have the entries named Jennifer Jessie Kevin and Linda in your directory press 5 JKL once to see Jennifer when Jennifer displays press V to see Jessie twice to see Kevin or three times to see Linda If there is no name entry matching your search the next closest entry or the last entry
65. ition to view a visitor about 20 inches from the camera The camera in this example is set in 10 degrees angle to the right 1 Shooting area P 24 inches gt 7 Top view After you have tested the reception range and found the desirable location to install the doorbell press Hs on the handset to end the video streaming and proceed to Install the doorbell wall mount cover and Install the doorbell Getting started Install the doorbell wall mount cover Make sure to test the reception and the doorbell position before you mount the doorbell on the wall See Locating the doorbell on pages 10 13 to choose a desirable position for the doorbell There are two ways to position the wall mount cover and manage the power adapter cord Option 1 Install the doorbell wall mount cover without the wall mount plate 1 Use a pencil to mark two holes on the desired location Then remove the wall mount and drill two holes in the wall Check for reception strength and camera angle before drilling the holes 2 If you drill the holes into a stud go to step 3 OR If you drill the holes into an object other than a stud insert the wall anchors into the holes and tap gently on the ends with a hammer until the wall anchors are flush with the wall 14 Getting started Install the doorbell wall mount cover 3 Align the holes on the wall mount cover with the holes on the wall or stud Tighten
66. l the devices does not exceed five This product meets the applicable Industry Canada technical specifications 108 Appendix Limited warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should e
67. l you delete them When F and the number of messages are flashing alternately on the message window and the handsets display Rec mem full the memory is full You cannot turn on the answering system and record new messages until some old messages have been deleted New message indication The message window on the telephone base flashes and QO and XX new msgs displays on the handset when there are new answering system messages If the message alert tone is turned on the telephone base beeps every 10 seconds when there are messages that have not been reviewed 82 Answering system operation Call screening To screen a call at the telephone base If the answering system and call screening are on the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system Options while a message is being recorded e Press VOL or VOL to adjust the call screening volume e Press VOL to temporarily turn on the call screening if the call screening is set to off e Press gt a PLAY STOP to temporarily turn on or off the call screening To screen a call at the handset If the answering system is on and recording a message press to screen the call on your handset and the screen displays the caller ID information If you do not subscribe to caller ID service the handset shows Incoming call Options while a message is being recorded e Press VOL or VOL to adjust the call scre
68. lanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays Out of range OR No power at base If there is a call while the handset is out of range it may not ring or if it does ring the call may not connect well when you press sxx Move closer to the telephone base then press tax to answer the call If the handset moves out of range during a telephone conversation there may be interference To improve reception move closer to the telephone base ECO mode This power conserving technology reduces power consumption for optimal battery performance The ECO mode activates automatically whenever the h
69. llow the instructions below to register the doorbell back to the telephone base 1 Press and hold FIND HANDSET on the telephone base for about four seconds until the IN USE light turns on 2 Press and hold amp DOORBELL for about 10 seconds until the doorbell light flashes slowly The doorbell light turns on and you hear a confirmation tone from the doorbell when registration completes It takes about 60 seconds to complete the registration process cannot dial out e Try all the suggestions above e Make sure you have a dial tone before dialing The cordless handset may take a second or two to find the telephone base and produce a dial tone This is normal Wait an extra second before dialing e Eliminate any background noise Noise from a television radio or other appliances might cause the phone to not dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room with less background noise e f other phones in your home are having the same problem contact your telephone service provider charges may apply My cordless handset isn t performing normally e Make sure you plug the power cord securely into the telephone base Plug the power adapter into a different working electrical outlet without a wall switch e Move the cordless handset closer to the telephone base You may have moved out of range e Reset the telephone base Unplug
70. m the redial memory You hear a confirmation tone Equalizer The equalizer feature on the handset enables you to change the quality of the handset audio to best suit your hearing While on an outside call or an intercom press Xe repeatedly to select the equalizer setting Treble 1 Treble 2 Bass or Natural the default setting for the handset The current equalizer setting remains unchanged until a new setting is selected 51 Telephone operation Transfer a call While on an outside call you can transfer the call from one system device to another This feature is only applicable to models with more than one handset 1 During a call press 0 M 0 2 Press V or A to scroll to Transfer then press SiG seq e f your system has two handsets the outside call is put on hold and your handset shows Transferring call to HANDSET X The destination handset rings and displays Transfer from other handset e f your system has more than two handsets the handset displays TRANSFER TO and a list of registered handsets Press V or A to scroll to the destination handset and then press KR Seq OR Use the dialing keys to enter the destination device number 1 to 9 for HANDSET 1 to HANDSET 9 tone and 0 for HANDSET 10 or Ytone and aviet for All handsets Your handset displays Transferring call to HANDSET X or Transferring call to all if you choose All handsets 3 The destination device rings and shows Transfe
71. message you hear End of messages and the handset displays End of messages If the recording time left on the answering system is less than three minutes you hear Less than three minutes to record If there are no recorded messages the screen shows You have No messages and you hear You have no messages To play messages at the telephone base e Press PLAY when the phone is not in use Options during playback e Press VOL or VOL to adjust the message playback volume e Press SKIP to skip to the next message e Press REPEAT to repeat the message Press REPEAT twice to listen to the previous message e Press X DELETE to delete the playing message e Press gt e STOP to stop the playback 84 Answering system operation To play messages on the handset 1 Press MANI when the phone is not in use 2 Press to choose Play msgs If you have either new or old messages the messages play automatically If you have both new and old messages e To play new messages press to select Play new msgs e To play old messages press V or A to choose Play old msgs then press SZA When the handset is playing a message its screen shows the caller s name or number If the caller s information is unavailable the handset shows No caller info Options during playback e Press VOL or VOL to adjust the message playback volume e Press E to skip to the next message e Press HAAZ to repeat the me
72. nd quality while using the handset speakerphone place the handset on a flat surface with the dialing keys facing up hear other calls while using my phone Disconnect the telephone base from the telephone jack and plug in a different telephone If you still hear other calls call your telephone service provider 97 Appendix Troubleshooting The telephone does not ring when there is an incoming call Make sure that the ringer is not off Refer to Handset ringer volume and Telephone base ringer volume on page 30 in this user s manual Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack Make sure you plug in the power cord securely The cordless handset may be too far from the telephone base Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the telephone base when not in use You may have too many extension phones on your telephone line to allow all of them to ring simultaneously Try unplugging some of the other phones The layout of your home or office might be limiting the operating range Try moving the telephone base to another location preferably to a higher location If other phones in your home are having the same problem contact your telephone service provider charges may apply Test a working phone at the phone jack If another phone has the same problem contact your telephone service prov
73. ndset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference Rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this type if bur
74. ned or punctured they could release caustic material which could cause injury The RBRC seal The RBRC seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC and 1 800 8 BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation 106 Appendix FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment g
75. note If you do not connect AC power supply nor install AA batteries to the IS7121 doorbell only the existing wired doorbell will ring when being pressed 5 Follow instructions in Install the doorbell on pages 18 19 to complete the installation 23 Getting started Telephone base layout i FIND HANDSET e Press to page all system handsets page 50 HDaunio IN USE light DSTA srn e Flashes quickly when there is an incoming call use e Flashes when another telephone sharing the same line is in use ky e On when the telephone line is in use DOORBELL light e On when a doorbell is in a video streaming session e Flashes quickly when the doorbell is being pressed e Press to adjust the listening volume during a call or message playback page 48 A J e Press to adjust the telephone base ringer volume when the phone is not in use page 30 Message window e Shows the number of messages and other information of the answering system or telephone base 24 Getting started Telephone base layout HDauoio WVST ANSWERING SYSTEM Caller 1D AADUN Se vtech f 4 A gt O ANS ON OFF e Press to turn the answering system on or off X DELETE e Press to delete the playing message page 84 e Press twice to delete all old messages when in idle
76. o pulse dialing mode after you end the call Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory caller ID log or redial list while you are on a call using the handset Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the directory caller ID log or redial list To access a number from the directory while on a call with the handset 1 Press o eugfe 2 Press SJ Seg to select Directory 3 Press V or A to scroll to the desired entry 4 Press BJAV8 to dial the displayed number To access a number from the caller ID log while on a call with the handset 1 Press XU 2 Press V or A to scroll to Caller ID log then press JAN 303 3 Press V or A to scroll to the desired entry 4 Press BJ AV8 to dial the displayed number To access a number from the redial list while on a call with the handset 1 Press REDIAL to enter the redial list 2 Press V or A or REDIAL repeatedly to browse to the desired entry 3 Press to dial the displayed number Press CANCEL to exit the directory caller ID log or redial list when you are on a call 49 Telephone operation Check voicemail Press and hold 18 on the handset to dial your stored voicemail number Es See Voicemail number on page 40 to set your voicemail number Find handset This feature helps you find the misplaced handset s To start the paging ton
77. o the transformer Transformer E 21 Getting started Install the doorbell with an existing wired doorbell 4 Using another wire slide one end of the metal part underneath the metallic plate on the doorbell then connect the other end to the Trans terminal of your chime buzzer unit of the wired doorbell Option 1 Ring the front doorbell of the existing wired doorbell and the 187121 doorbell simultaneously Transformer 4 amp D if 2 e e Rear Trans Front Chime buzzer of wired doorbell 22 Getting started Install the doorbell with an existing wired doorbell Option 2 Ring the rear doorbell of the existing wired doorbell and the 1S7121 doorbell simultaneously Transformer a amp 8 Rear Trans Front Chime buzzer of wired doorbell
78. ole on the soft plastic part on the doorbell wall mount cover Route the power adapter cord through the hole on the wall and the opening of the wall mount plate Then os slide it in through the hole of the wall Ee ae mount cover SS Open a hole here Align the holes on the wall mount cover with the holes on the wall Tighten the screws into the holes to secure the wall mount cover onto the wall Getting started Install the doorbell 1 Insert a cross head screwdriver to twist and lift to loosen the screws and the metallic plates Slide the metal part of the wire with black end underneath the metallic plate on the left and the metal part of the wire with red end underneath the metallic plate on the right Then twist the screws to secure Screws Metallic plate Metallic plate Wire with red end Wire with black end If you already have a wired doorbell installed see Install the doorbell with an existing wired doorbell from pages 21 23 to install your new 1S7121 doorbell unit 18 Getting started Install the doorbell 2 Push the doorbell gently onto the wall mount until they are sealed tightly This doorbell meets the IPX4 waterproof standard Make sure the doorbell is tightly sealed with its wall mount cover in order to maintain its waterproof ability Seal tightly Push r Push 3 Tighten
79. on the handset 2 When you hear a dial tone dial the number Es e The handset shows the elapsed time as you talk in hours minutes and seconds e While entering numbers press and hold PAUSE to insert a dialing pause a p appears Predial a call 1 Enter the telephone number e Press DELETE to make corrections 2 Press tax or Id to dial note e The handset shows the elapsed time as you talk in hours minutes and seconds e While entering numbers press and hold PAUSE to insert a dialing pause a P appears Answer a call e Press mx or I or any dialing key 0 9 tone or fauie End a call e Press OFF on the handset or put the handset back in the telephone base or charger Handset speakerphone When the handset is on a call press Id to switch between the speakerphone and the handset earpiece When the speakerphone is active the handset displays 47 Telephone operation Volume control During a call press W VOL or A VOL to adjust the listening volume e The handset earpiece and speakerphone volume settings are independent e When the volume reaches the minimum or maximum setting you hear two beeps Mute The mute function allows you to hear the other party but the other party cannot hear you e During a call press MUTE on the handset The screen briefly displays Microphone off then displays MIC OFF until the mute function is turned off e Press MUTE on the handset
80. one base to the lower portion tabs marked B on the wall mount bracket Make sure the upper portion grooves of the telephone base are above the upper portion tabs marked A on the wall mount bracket Push the telephone base down until it clicks securely in place Getting started Tabletop to wall mount installation 3 Plug the telephone line cord into the telephone wall jack or DSL filter Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely 4 Plug the power cord into an electrical outlet not controlled by a wall switch Bundle the telephone line cord and power adapter cord neatly with twist ties Getting started Wall mount to tabletop installation 1 If the telephone line cord and power adapter cord are bundled untie them first 2 Slide the wall mount bracket up and remove it from the wall plate Unplug the telephone line cord or DSL filter from the wall Unplug the power adapter from the power outlet 3 Slide the telephone base up and remove it from the wall mount bracket 4 See Telephone base and charger installation on page 2 Getting started Doorbell battery installation You can power up the doorbell by connecting it to the AC power supply or two AA alkaline batteries provided Even if the doorbell is connec
81. one dialing if you have pulse service page 49 e Press to switch the character between upper and lower case MUTE DELETE e During a call press to mute the microphone page 48 e While the phone is ringing press to silence the handset ringer temporarily page 48 e While reviewing the redial list directory or caller ID log press to delete an individual entry page 51 e While using the dialing keys press to delete digits or press and hold to return to idle mode e Press to make or answer a call using the handset speakerphone page 47 e Press to switch between the handset speakerphone and the handset earpiece during a call page 47 26 Getting started Handset layout Softkeys 2 e Press to select a menu item displayed above the key PUSH TO TALK PTT SNAPSHOT Press to begin a one to one or one to group broadcast page 57 e Press and hold to broadcast to a group of handsets when the handset is not in use page 59 e Press to take a photo shot of visitor from the doorbell during video streaming page 45 A VOL 1 e Press to scroll up while in a menu or in the directory caller ID log or redial list e Press to review the directory when the phone is not in use page 65 e While entering names or numbers press to move the cursor to the right e During a call or message playback press to increase the listening volume page 48 or page 85 E VIEW e W
82. onfirm The handset displays Answering system and chime tone is ON during quiet mode and then returns to idle The handset displays ANS ON X and quiet To turn off the quiet mode Press and hold uie when the handset is not in use The handset displays Quiet mode is OFF briefly You hear a confirmation tone and the handset returns to idle ES If you change the settings of the ringer tone handset ringer volume or telephone base ringer volume while the quiet mode is on you can still hear the samples of them 32 Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it Before using the answering system set the date and time as follows If you subscribe to caller ID service the day month and time are set automatically with each incoming call If you do not want to set the date and time automatically with caller ID information turn this feature off see CID time synchronization on page 36 However the year must be correct so that the day of the week can be calculated from the caller ID information 1 Press XY when the handset is not in use 2 Press W or A to scroll to Date amp Time then press Fa Mxeq 3 Press V or A to select the month then press Gj or use the dialing keys to enter a two digit number 01 12 4 Press W or A to select the date then press R or use the dialing keys to enter a two digit number 01 31 5 Press W or A to select the
83. ou hear a confirmation tone Dim mode You can set the handset backlight in dim mode or completely off when it is not in use Press MAN when the handset is not in use Press V or A to scroll to Settings then press SELECT Press V or A to scroll to Dim mode then press AERA Press V or A to choose On or Off Press to save your selection and return to the previous menu You hear a confirmation tone ar WN Wallpaper You can set the wallpaper for your handset 1 Press MANI when the handset is not in use 2 Press W or A to scroll to Settings then press Fa M eq 3 Press V or A to scroll to Wallpaper then press AEA 4 Press V or A to sample each wallpaper 5 Press to save your selection and return to the previous menu You hear a confirmation tone 39 Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider you can save the voicemail number to 18 for easy access The voicemail number is shared by the handset and the telephone base When you want to retrieve voicemail messages press and hold 18 Contact your telephone service provider for more information and assistance about using your voicemail service To set the voicemail number 1 Press MANI when the handset is not in use 2 Press W or A to scroll to Settings then press Jamey 3 Press W or A to scroll to Voicemail then press JaME 4 Use the dialing keys to enter the vo
84. ough the caller ID log entries received have 10 digits the area code plus the seven digit number in some areas you may need to dial only the seven digits or 1 plus the seven digits or 1 plus the area code plus the seven digits You can change the number of digits that you dial from the caller ID log and store the new number to the directory While reviewing the caller ID log press fauiet pound key on the handset repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Press auiet gt Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory When the number is displayed in the correct format for dialing press or on a handset to dial 72 Caller ID Dial a caller ID log entry 1 Search for the desired caller ID log entry see Review the caller ID log on page 71 2 When the desired entry displays press tax or ig on a handset to dial Save a caller ID log entry to the directory 1 Use the handset to search for the desired caller ID log entry see Review the caller ID log on page 71 2 When the desired entry displays press SA3 Then the handset displays EDIT NUMBER 3 Use the dialing keys to edit the number e Press V or A to move the cursor to the left or right e Press DELETE or to backspace and erase a digit e Press and hold DELET
85. p to 15 characters Each time you press a key the character on that key appears Additional key presses produce other characters on that key Press the key repeatedly until the desired character appears The first character of every word is capitalized e Press V or A to move the cursor to the left or right e Press 0 to add a space e Press DELETE or E A e 3 to erase a character e Press and hold DELETE to erase all characters 7 Press HA3 to save The handset displays Saved and then returns to the previous menu You hear a confirmation tone 63 Directory Add a directory entry OR 1 Use the dialing keys to enter a number up to 30 digits when the phone is not in use Press KAAS The handset displays EDIT NUMBER e Press V or A to move the cursor to the left or right e Press DELETE or e ile 8 to erase a digit e Press and hold DELETE to erase all digits e Press and hold PAUSE to enter a dialing pause a P appears OR Copy a number from the redial list by pressing REDIAL Then Vv A or REDIAL repeatedly to find the desired number Press EA to copy the number 2 Press 4 to move on to the name 3 When ENTER NAME displays use the dialing keys to enter a name up to 15 characters Each time you press a key the character on that key appears Additional key presses produce other characters on that key Press the key repeatedly until the desired character appears The first character of every word is cap
86. page 86 p gt SKIP e Press to skip to the next message page 84 lt V REPEAT e Press to repeat the playing message page 84 e Press twice to play the previous message page 84 gt in PLAY STOP e Press to play messages page 84 e Press to stop playing messages page 84 25 Getting started Handset layout CHARGE light e On when the handset is charging in the telephone base or charger v VOL CID Press to scroll down while in a menu or in the directory caller ID log or redial list page 29 e Press to review the caller ID log when the phone is not in use page 71 e While entering names or numbers press to move the cursor to the left e During a call or message playback press to decrease the listening volume page 48 or page 85 SIE FLASH e Press to make or answer a call page 47 e During a call press to answer an incoming home call when you receive a Call waiting alert page 48 1 e While reviewing a caller ID log entry press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory page 72 e Press and hold to set or dial your voicemail number page 40 or page 50 Dialing keys e Press to enter numbers or characters e Press to answer an incoming call HKione e During a call press to switch to t
87. ppears 7 The handset displays Entry B replaces Entry A Accept Press to confirm You hear a confirmation tone Ron Dial a speed dial number e When the phone is not in use press and hold a dialing key 0 or 2 9 to dial the number stored in the corresponding location When the speed dial location is empty the handset shows the speed dial list See Assign a speed dial slot on page 67 to add a new entry Delete a speed dial entry Press MAN when the phone is not in use Press V or A to scroll to Directory then press Jaa seq Press V or A to scroll to Speed dial then press Ha 304 Press V or A or a dialing key 0 or 2 9 to choose the desired speed dial location 5 Press DELETE or JS 8395 The handset displays Delete Entry A speed dial assignment press A You hear a confirmation tone RON Deleting the speed dial entries does not affect the entries in the directory 68 Caller ID About caller ID This product supports caller ID services offered by most telephone service providers Depending on your service subscription you may see the caller s number or the callers name and number that are sent by your telephone service provider after the first or second ring Caller ID allows you to see the name number date and time of calls Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the
88. ppendix Troubleshooting The charge light is off Make sure you plug the power and line cords in correctly and securely Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Clean the charging contacts on the cordless handset and telephone base each month with a pencil eraser or cloth My caller ID isn t working properly Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your phone The caller must be calling from an area that supports caller ID Both your and your caller s telephone service providers must use caller ID compatible equipment If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack page 2 The filter prevents noise and caller ID problems resulting from DSL interference Contact your DSL service provider for more information about DSL filters My telephone does not receive caller ID when on a call Make sure you subscribe to caller ID with call waiting features from your telephone service provider Caller ID feature works only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The messages on the answering s
89. r from HANDSET X To answer the call press tz or any dialing key 0 9 Ytone or fauiet on the destination handset Your handset displays Call transferred when the other handset picks up the call Es e If the destination handset is out of range your handset shows Unable to call Try again and then automatically returns to the external call e lf the destination device does not answer the transferring call within 30 seconds the call will be reverted to the originating handset The originating handset displays Ringing back No response to transfer If you do not press x l or any dialing key 0 9 tone or Fauiet on the handset to reconnect the outside call within 30 seconds the call ends automatically 52 Multiple handset use Join a call in progress You can use four cordless handsets at a time on an outside call You can buy additional expansion handsets IS7101 for this telephone base This telephone system accommodates up to 12 devices including a maximum of two doorbells To join a call e When a handset is already on a call press tx or If on another handset to join the call e To exit the call press OFF on the handset or place it back in the telephone base or charger The call continues until all the handsets hang up Es e When two handsets are in use for a call only audio streaming can be performed with the doorbell using other handset s To allow video streaming to take place end the call on eith
90. rcom call within 100 seconds or if it is out of range on a call or accessing the answering system your handset displays No answer Try again and then returns to idle mode 56 Multiple handset use Push to talk PTT You can directly broadcast messages from one handset to the speakerphone of one or a group of handsets Press and hold PUSH TO TALK to begin two way communication If only one handset is available or registered the handset screen shows PTT requires two handsets when you press PUSH TO TALK e Only one handset can talk at a time To do so press and hold PUSH TO TALK while you are speaking You must release PUSH TO TALK so the other person can respond Only one PTT session can be active at a time While PTT is in use between handsets other handsets cannot use the intercom feature If you attempt to place a PTT call to another handset that is on an outside call or intercom call or accessing the answering system your handset displays Not available at this time Es When PTT is in use video streaming will be disabled PTT on off You can turn PTT on or off on each handset To turn PTT on or off 1 Press PUSH TO TALK when the handset is not in use 2 Press VW or A to scroll to PTT On Off then press KR oqy 3 Press V or A to choose On or Off then press SB eqy to save You hear a confirmation tone When PTT is turned off the handset shows No PTT call while the phone is not in use 57 Multipl
91. red The answering system must be turned on to answer and record messages When the answering system is turned on the ANS ON OFF light on the telephone base turns on and ANS ON displays on the handset To turn on or off at the telephone base e Press amp ANS ON OFF to turn the answering system on or off When the answering system is turned on it announces Calls will be answered When the answering system is turned off it announces Calls will not be answered G To turn on or off at the handset 1 Press MANI when the phone is not in use 2 Press V or A to scroll to AnsweringSys then press 94N 3 Press V or A to scroll to Answer ON OFF then press H N He 4 Press W or A to choose On or Off then press to confirm You hear a confirmation tone ES e lf there is no memory capacity left on your answering system when you turn it on with the telephone base Calls will not be answered Memory full displays on the handset The answering system cannot be turned on and it announces Memory is full Calls will not be answered e If the remaining recording time is less than three minutes when you turn the answering system on the telephone announces Calls will be answered Less than three minutes to record and the handset displays Rec mem low 77 Answering system settings Call screening Use this feature to choose whether incoming messages can be heard on while they are being recorded
92. respond see Answer a PTT call on page 60 4 Press OFF or SN to end the PTT call The handset displays Push to talk Ended for a few seconds OR Place the handset in the telephone base or charger to end the PTT call After PUSH TO TALK is released the PTT call remains open for a short time If no one presses PUSH TO TALK within 10 seconds the PTT call ends automatically 59 Multiple handset use Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off 1 When your handset receives a PTT call the handset beeps and displays Press and hold PTT to talk When the other party is speaking your speakerphone light is on and your handset displays PTT From HANDSET X To handset Y X represents the originating handset and Y represents the destination handset a maximum of four handset numbers appear When your speakerphone light is off and the handset displays Press and hold PTT to talk press and hold PUSH TO TALK on your handset When you hear a chirp speak towards the handset e While you are speaking your handset displays PTT To HANDSET X X represents the handset numbers of one or more destination handsets a maximum of four handset numbers appear e Your voice is broadcast to all destination handsets After speaking release PUSH TO TALK Your handset will beep After the beep if your speakerphone light is off you can press and hold PUSH TO TALK to speak again or the de
93. ribe to digital subscriber line DSL high speed Internet service through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters Telephone wall jack Electrical outlet not controlled by a wall switch Telephone Telephone base AN line cord m power adapter A DSL filter not Charger adapter E included is required if you have DSL high speed Internet service The DSL filter must 2 be plugged into the telephone wall jack L OZ _ Telephone base Charger Es e Use only the power adapters supplied with this product To order a replacement visit our website at www vtechcanada com or call 1 800 267 7377 e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet CAUTION If you subscribe to telephone service from a cable company or a VoIP service provider plug the telephone line cord into the modem router terminal adapter provided by your cable VoIP service provider Contact your cable
94. rn off your answering system To use your answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service Using the answering system and voicemail together You can also use your telephone answering system and voicemail together by setting your built in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are on a call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting 81 Answering system operation Message capacity The answering system can record and store up to 99 messages Each message can be up to three minutes in length depending on the recording time set see page 80 The total storage capacity for the announcement messages and memos is approximately 11 minutes The actual recording time depends on individual message characteristics Messages remain available for replay unti
95. s PUSH TO TALK within 10 seconds the PTT call ends automatically 58 Multiple handset use PTT to multiple handsets When there are multiple handsets registered to the telephone system PTT supports one to group calls PTT supports a maximum of one to four calls when one to five handsets are registered and a maximum of one to three calls when six or more handsets are registered The first four registered handsets will be able to use this feature Other handsets can only use PTT for one to one calls To begin a PTT call to multiple handsets 1 Press and hold PUSH TO TALK when the handset is not in use e If your system has more than two handsets press PUSH TO TALK when the handset is not in use Press tone and ffoiel or press W or A to highlight All handsets then press jate or PUSH TO TALK Your handset displays Connecting to All handsets for a few seconds When the connection is made all handsets display Press and hold PTT to talk and beep once 2 Press and hold PUSH TO TALK on your handset A chirp indicates your microphone is on Speak towards the handset Your voice is broadcast to all destination handsets While you are speaking the handset displays PTT To HANDSET followed by a list of numbers representing all destination handsets 3 Release PUSH TO TALK after speaking All handsets beep once again After the handsets beep you can press and hold PUSH TO TALK to continue speaking or the destination handsets can
96. s blocking the name and number This caller s name is unavailable This caller s number is unavailable No information is available about this caller or It is a long distance call before the caller s number 74 Answering system settings Answering system Use the answering system menu of a cordless handset to turn on or off the answering system or message alert tone set up the announcement message activate the call screening or change the number of rings remote access code or message recording time Announcement The telephone is preset with a greeting that answers calls with Hello Please leave a message after the tone You can use this preset announcement or replace it with your own Record your own announcement You can record an announcement up to 90 seconds but any announcement shorter than two seconds will not be recorded RON ES e Your announcement can be up to 90 seconds in length Press MAN when the phone is not in use Press V or A to scroll to AnsweringSys then press Fa axeq Press again to select Announcement The handset displays ANNOUNCEMENT and announces Press pl efe a 2 to record an announcement The system After the tone speak towards the microphone Press Sle when done The handset plays back the recorded Announcement Press PLAY or press RECORD displays Recording announcement and announces Record after the tone Press STOP when you
97. s incoming messages see Message playback on page 84 To record a memo 1 Press QU when the phone is not in use 2 Press W or A to scroll to AnsweringSys then press AERA 3 Press W or A to scroll to Record memo then press Faaxey 4 The system displays Recording memo and announces Record after the tone Press STOP when you are done After the tone speak towards the microphone 5 Press to stop recording The system announces Recorded and then returns to previous menu note e The system announces Memory is full and the handset displays Memory full if you record a memo when the memory is full e Each memo can be up to four minutes in length e Memos shorter than two seconds are not recorded 86 Answering system operation Remote access A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 See Remote access code on page 79 to change it 1 Dial your telephone number from any touch tone telephone 2 When the system plays your announcement enter the two digit security code 3 You can enter one of the following remote commands command Dosonpion O Pt Playalimessages O OOO O i 2 Pay new messages 3 Delete the curent message dung peyoacg es ste aoismessages a Repeat tne curent message during payback s se 5 Hear a istofremote commands SSSSCSC S e skipto he next mess
98. s of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase see item 2 on the next page or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit 109 Appendix Limited warranty How do you get warranty service To obtain warranty service please visit our website at www vtechcanada com or call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by
99. se a new battery Please refer to Handset battery installation page 3 and Handset battery charging page 4 Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other telephone does not work the problem is probably in the wiring or telephone service Contact your telephone service provider The display shows No line cannot hear the dial tone Disconnect the telephone line cord from your telephone and connect it to another telephone If there is no dial tone on that other telephone either then the telephone line cord may be defective Try installing a new telephone line cord If changing telephone line cord does not help the wall jack or the wiring to this wall jack may be defective Contact your telephone service provider You may be using a new cable or VoIP service the existing telephone jacks in your home may no longer work Contact your service provider for solutions The display shows Put handset on BASE on register The handset does not work at all e The handset is deregistered from the telephone base Place the handset in the telephone base to register it back The handset shows HANDSET X Registered and you hear a beep when the registration process completes This process takes about 60 seconds to complete 93 Appendix Troubleshooting The lights on the doorbell flash quickly The doorbell does not work at all e The doorbell is deregistered from the telephone base Fo
100. ssage Press Hag twice to hear the previous message e Press dto switch between the speakerphone and the handset earpiece e Press DELETE to delete the playing message The handset displays Message deleted briefly and the system advances to the next message e Press OFF to stop the playback note Only one device can access the answering system at a time 85 Answering system operation Delete all old messages You can only delete old reviewed messages You cannot delete new messages until you review them You cannot retrieve deleted messages To delete all old messages at the telephone base 1 Press X DELETE when the phone in not in use You hear To delete all old messages press X DELETE again 2 Press X DELETE again You hear All old messages deleted and a confirmation tone To delete all old messages on the handset 1 Press MANI when the phone is not in use 2 Press V or A to scroll to AnsweringSys Press Raig 3 Press V or A to scroll to Delete all old then press 8M3 The handset shows Delete all old messages 4 Press to confirm The handset displays Deleting then All old messages deleted and then returns to the previous menu You hear a confirmation tone Record play and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system You can record your own memos using the handset Play and delete them in the same way a
101. stination handset can respond Change a one to one PTT to intercom call You can convert a one to one PTT session to an intercom call 1 2 On the destination handset press a or to answer the 3 To end the intercom call press OFF or place the handset When your handset displays Press and hold PTT to talk press NIKA Your handset displays Switch to Intercom Press SJ feay to confirm e If you have two handsets your handset displays Calling other handset The destination handset temporarily displays Push to talk Ended and then Other handset is calling e If you have three or more handsets your handset displays Calling HANDSET Y Y represents the destination handset The destination handset temporarily displays Push to talk Ended and then HANDSET X is calling X represents the originating handset intercom call Both handsets now display Intercom in the telephone base or charger Both handsets display Intercom ended 60 Multiple handset use End a PTT call For a one to one PTT call both the originating and destination handsets can end the PTT call For a PTT call to multiple handsets the originating handset can end the PTT call If any one of the destination handsets leaves the PTT call the call continues until all participants or the initiator hangs up To end or leave a PTT call Press OFF or place the handset in the telephone base or charger The handset displays Push to talk Ended After P
102. t service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack page 2 The filter prevents noise and caller ID problems as a result of DSL interference Contact your DSL service provider for more information about DSL filters You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or a surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Relocate your phone to a higher location The phone may have better reception in a high area If other phones in your home are having the same problem contact your telephone service provider charges may apply experience poor sound quality when using the handset speakerphone For increased sou
103. t use the telephone to report a gas leak in the vicinity of the leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc 16 Only put the handset of your telephone next to your ear when it is in normal talk mode 103 Appendix Important safety instructions 17 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet SAVE THESE INSTRUCTIONS Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and imp
104. ted to the AC power supply we recommend you also install two AA alkaline batteries This guarantees continual operation in case of a power outage Install two AA batteries into the battery compartment matching the polarity markings and inside the battery compartment Es e For longer battery life lithium batteries not provided are recommended Lithium batteries provide approximately 30 additional battery life than alkaline batteries e f you power up the doorbell with two AA battaries only you can only start a video streaming session with the doorbell instead of a handset To have a full functional doorbell we recommand you also connect the doorbell to the AC power supply see Install the doorbell on pages 18 19 Getting started Locating the doorbell Before mounting the doorbell on a wall make sure you test if the location you install the doorbell is in range and adjust the camera angle to best suit your needs To test the location for installation Hold the doorbell in the location where you want to install the doorbell then follow the steps below to test the reception range and video capture angle 1 Press MANI gt gt Press Y or A to Settings gt gt Press giZ 2 Press V or A to Doorbell setup gt gt Press Sj seq 3 Press amp DOORBELL to check the video streaming quality 4 The handset displays The handset is muted during the setup mode then press 6 5 Press 4 then press or f to adjust
105. ter to the telephone base The ringer is off temporarily during an incoming call The ringer is turned off Your selection has been saved The speakerphone is in use The handset is out of range while on a call Failed phone call the telephone line is in use Failed intercom or conference call there are already two handsets being used You tried to save a caller ID entry with no caller ID information There are new calls in the caller ID log There are new messages in the answering system There are new photos in the photo log The telephone base is paging the handset 90 Appendix Handset and telephone base indicators Telephone base lights ANS ON OFF On when the answering system is turned on Pe oo On when the telephone line is in use Flashes when KYDOORBELL is pressed Handset lights On when the handset is charging in the telephone base or charger i On when the handset speakerphone is in use Handset icons The battery icon flashes when the battery is low and needs charging gt EPErP The battery icon animates when the battery is charging The battery icon becomes solid when the battery is fully charged Ta Ta Tal The video signal icon indicates the strengthness of the video signal reception during the video streaming session Icon with three bars indicates the best signal reception A The doorbell is ringing The handset ringer is off ao There are new messages recorded by the ans
106. the flashing Haan during the video streaming the session ends in 2 minutes 44 Doorbell operation Options while video streaming e Press the flashing RAZY to talk to the visitor OM e Press 5 amp to zoom in Press 2 A 8 4 4 or 6 to move the zoomed image upward downward leftward or rightward correspondingly Press 5 amp again to zoom out e Press SNAPSHOT to take a photo shot of the visitor e Press 3 then press or to adjust the video stream brightness Es After you press AAAA to start a conversation with the visitor the video audio initiated by the handset Extend a video streaming session The video audio streaming session ends in 45 seconds if it is initiated by the doorbell or 60 seconds if initiated by the handset When the screen displays Session is ending Press VIEW to extend and G1 VIEW flashes you have five seconds to extend the video session Press VIEW to extend the video session e If you did not press JAFX during the video session the video streaming extends for 30 seconds if it is initiated by the doorbell or for 120 seconds if initiated by the handset e If you pressed EGJEINM during the video session the video streaming extends for 45 seconds if it is initiated by the doorbell or for 60 seconds if initiated by the handset End a video streaming session e Press OFF on the handset or put the handset back in the telephone base The handset displays Session ended
107. this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not
108. to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your
109. u and you hear a confirmation tone 66 Directory Speed Dial You can assign nine of your directory entries to the speed dial locations 0 and 2 9 so that you can dial these numbers more quickly The speed dial entries are shared by all devices Changes made to the speed dial entries on one handset apply to all devices Assign a speed dial slot Press MAN when the phone is not in use Press V or A to scroll to Directory then press Jaa eq Press V or A to scroll to Speed dial then press SB 304 Press V or A ora dialing key 0 or 2 9 to choose the desired speed dial location Press PIKA to show the directory 6 Press VW or A to browse to the desired entry OR Use the alphabetical search to find the desired entry page 65 7 Press AJAN to save The name up to 12 characters appears in the selected speed dial location RON Sz a If the directory is empty when you press ENIA in Step 5 the handset shows Directory empty Add contact 67 Directory Reassign a speed dial slot Press MAN when the phone is not in use Press V or A to scroll to Directory then press 94Na Press V or A to scroll to Speed dial then press SR 304 Press V or A or a dialing key 0 or 2 9 to choose an occupied speed dial location then press MAM 5 Press V or A to browse to the desired entry OR Use the alphabetical search to find the desired entry page 65 6 Press when the desired entry a
110. vtech User s manual Canada version www vtechcanada com Models 1IS7121 IS7121 2 1IS7121 22 Congratulations on purchasing your new VTech product Before using this telephone please read Important safety instructions on page 103 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechcanada com em Telephones identified with this logo have reduced noise and Hearing Aid T Coil interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 Table of contents Getting started scceseeeeeee 1 Parts checklist isisisi ssia 1 Telephone base and charger installation cccceeseeeeeeeeeseeeeeeees 2 Handset battery installation 3 Handset battery charging 4 Are you a new cable or VoIP SUDSCIIDOR assy Ua sd seeds toes scsceene es 5 Did you subscribe to voicemail service from your telephone service provider sessen 5 Installation Options 6 Tabletop to wall mount installation 6 Wall mount to tabletop installation 8 Doorbell
111. wering system mC There are new voicemail received from the telephone service provider ae The answering system is turned on d The speakerphone is active The ISO icon indicates the ISO profile during video streaming The zoom feature is in use during video streaming 91 Appendix Battery It takes up to 11 hours for the battery to be fully charged When it is fully charged you can expect the following performance Operating time While in handset use talking While in speakerphone mode talking Up to three hours While not in use standby Up to five days Operating times vary depending on your actual use and the age of the battery Handset is not charging or in use The battery needs charging when e Anew battery is installed in the handset e A battery is properly installed and the screen is blank Low battery or Put in charger displays on the handset screen CAUTION To reduce the risk of fire or injury read and follow these instructions e Use only the batteries provided or equivalent To order a replacement visit our website at www vtechcanada com or call 1 800 267 7377 e Do not dispose of the batteries in a fire Check with local waste management codes for special disposal instructions e Do not open or mutilate the batteries Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed e Exercise care in handling batt
112. xpect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United State
113. ystem are incomplete If a caller leaves a very long message part of it may be lost when the system disconnects the call after the preset recording time If the caller pauses for too long the system stops recording and disconnects the call If memory on the answering system becomes full during a message the system stops recording and disconnects the call If the caller s voice is very soft the system may stop recording and disconnect the call The messages are very difficult to hear Tap VOL on the telephone base or press 4 VOLUME on the cordless handset to increase the listening volume 99 Appendix Troubleshooting The answering system does not answer after the correct number of rings Make sure that the answering system is on ANS ON should show on the handset and the telephone base If toll saver is activated the number of rings changes to two when you have new messages stored page 78 If the memory is full or the system is off the system will answer after 10 rings In some cases the answering system is affected by the ringing system used by your telephone service provider If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers To determine how many rings activate your voicemail contact your telephone service provider If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves

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