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CL4939 Big button big display telephone/answering system

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1. CHRISTINE SMITH q 888 722 7702 12 00 11 20 15 Caller ID overview How caller ID works If you subscribe to caller ID service provided by your telephone service provider information about each caller is displayed after the first or second ring The call is missed and has not been CHRISTINE SMITH reviewed 888 722 777 702 caller s number The caller New called move L6ERR12 00 11 20 15 than once Caller s name Date of call Entry number An error from the Time of call incoming caller ID The time and date of the call along with the caller s name and telephone number are included on the screen if they were sent by the caller s telephone service provider Due to regional service differences the caller ID information might not be available for every incoming call In addition the callers might intentionally block their names and or telephone numbers Other messages might appear on the screen Refer to Caller ID special messages on page 36 for more information Caller ID information appears on the screen as long as the telephone rings for 30 seconds after the caller hangs up or after the call is answered at another telephone on the same line note If you select COMBINED in REPEATED CALLS see Feature summary on page 16 and a caller has called more than once the REP icon appears with the caller ID entry 3
2. There might be too many extension telephones on the telephone line to allow all of them to ring simultaneously Try unplugging one telephone at a time until the telephones start ringing Test a working telephone at the same telephone jack If another telephone has the same problem the problem is in the telephone jack Contact your telephone service provider charges may apply The telephone line cord might be malfunctioning Try installing a new telephone line cord 54 Appendix Troubleshooting My calls fade out or cut in and out when am using the telephone hear other calls when using the telephone Display screen is blank Operation during a power failure If you are using the handset when this problem occurs try unplugging the coiled handset cord and firmly plugging it in the handset and telephone base again If you are using the speakerphone when this problem occurs eliminate any background noise Noise from the television radio or other appliances might cause the speakerphone to cut in and out Try pressing MUTE when you are not speaking to eliminate the background noise Disconnect the telephone base from the telephone wall jack and plug in another corded telephone If calls are still not clear the problem is probably in the wiring or telephone service Contact your telephone service provider charges may apply If you subscribe to high speed Internet service DSL digital subscriber line
3. Reviewing and dialing a speed dial N M DE sannio 28 Deleting a speed dial number 29 Caller ID Overview ue eceecseeseeeeeeees Reviewing call history Returning a Call ou eeecseecseeesseeeeeees Storing a call history entry in the CIO CTORY EEE REER 39 Storing a call history entry in a speed dial memory location 40 Deleting call history entries 41 Answering system operation About the answering system and VOICE Mall jckceieladcachincecaes 42 Answering system overview 43 Answering MOE esssssseesssesssessssssss 44 Outgoing announcement 45 Message playback sseesessssesssssssesse 47 Recording and playing memo 49 Call screening priority call and call INLGRCE PE cn uscssssssaccesoscosacpsaceusteasessbaecuse 50 REMOTE ACCESS ccessessessesseeeseeeseeees 51 Appendix TrOUDLESNOOTING aeecseccseecseeeseeerees 53 General product Care essen 60 Important safety information 61 FCC and ACTA information 62 Part 15 of FCC rule eee 64 Limited Warranty qu seecsecsseecseeeseees 65 Technical specifications 67 LING OX CONOR ETENEE E ET 68 Remote access wallet card 70 Getting started Introduction This AT amp T CL4939 big button big display telephone has a large tilt display for easy viewing and extra large buttons for easy viewing and dialing You must use the supplied power adapter
4. s telephone service providers must use equipment compatible with caller ID service Make sure the area codes are set correctly in the telephone see Set home area code and Set local area code on page 19 Reset the telephone see Common cure for electronic equipment on page 59 If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see Telephone installation on page 7 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters 56 Appendix Troubleshooting The telephone does not receive caller ID or the telephone does not display caller ID during call waiting The answering system does not answer after the correct number of rings Make sure you subscribe to caller ID with call waiting features provided by the telephone service provider The caller might not be calling from an area that supports caller ID Both your and the caller s telephone service providers must use equipment compatible with caller ID service If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see Telephone installation on page 7 The filter prevents noise
5. To use your answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service You can also use your telephone answering system and voicemail together by setting your built in answering system to answer before voicemail answers To learn how to program your voicemail settings contact your telephone service provider Then if you are on a call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message If you have voicemail provided by your telephone service provider we recommend setting your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting 42 Answering system operation 16 CALLS 5 NEW 12 00 11 20 15 Message window Answering system keys Answering system overview Message capacity The answering system can record up to 99 messages depending on the length of each message Individual messages can be up to three minutes long and the total maximum recording time is 19 minutes Messag
6. through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see Telephone installation on page 7 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or telephone service Contact your telephone service provider charges may apply Make sure the power adapter is securely plugged in the POWER jack on the back of the telephone base and into an electrical outlet not controlled by a wall switch This telephone operates during a power failure if a telephone line cord is installed between the wall jack and the telephone base You are able to answer calls with the handset and dial calls using the dialing keys No other features work unless AC power is recovered All settings in menu options except SET TIME DATE and all messages stored in the mailbox are retained during a power failure 55 Appendix Troubleshooting My caller ID features are not working properly Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone The caller might not be calling from an area that supports caller ID Both your and the caller
7. 15 Last number redial Use the following steps to display and dial the last dialed number from this telephone up to 32 digits 1 Lift the handset or press SPEAKER 2 Press REDIAL PausE The telephone dials the number automatically OR 1 When the telephone is idle press REDIAL PAUSE to show the last dialed number 2 Lift the handset to call OR Press DISPLAY DIAL or SPEAKER to call using the speakerphone nore The screen can show up to 12 digits in the second row So if the last number dialed is longer than 12 digits the screen only shows the last 12 digits 23 Telephone operation Options while on calls Audio assist Some voices will sound louder and clearer if you press AUDIO ASSIST while you are on a call using the handset Press AUDIO ASSIST again to turn the feature off This feature automatically turns off when you hang up You must press AUDIO ASSIST every time you want to activate the feature Mute Use this feature during a telephone conversation to silence the handset or speakerphone microphone To mute the call e During a telephone conversation press MUTE to silence the microphone The MUTE light turns on You hear the other party but the other party does not hear you To take
8. 15 Slide to adjust the ringer volume page 14 While reviewing the call history press to store the displayed name and number in the directory page 39 e VOL switch Slide to adjust the listening volume on the handset page 14 5 VOL switch Slide to adjust the ie listening volume on the or speakerphone a speakerphone page 14 microphone Press Frewove N seer oe MENU While playing messages again to resume your ta slide to adjust the conversation page 24 e a2 oer 3 E3 playback volume page end a 47 AUDIO ASSIST n S27 wu Hi4 sk 5 Some voices will sound gt SPEAKER louder and clearer p me pons w8 A Press to turn on the if you press AUDIO Aog base speakerphone ASSIST while you are E Press again to end the on a call using the ener AD call page 21 handset page 24 x ww MUTE During a call press to mute the handset RINGER VOL OFF oo o asii 4 REPEAT MEMO X DELETE While the telephone is playing the date and time the current message was received press to go back to the previous message page 47 After the telephone plays the date and time the current message was received press to repeat the current message page 47 Press to delete the message currently playing page 47 DELETE Press twice to delete all old messages when the telephone is not in use page 48 MEMO b gt SK
9. STORED Press FLASH to return to idle mode Onotes 12 004 11 20 15 e If you copy or enter more than 24 digits in a telephone number in Step 3 the screen shows ONLY 24 ALLOWED with an error tone e If you enter more than 15 characters in a name in Step 5 the screen shows ONLY 15 ALLOWED with an error tone e If there are already 25 stored entries after you press SELECT in Step 2 the screen shows MEMORY FULL with an error tone and then returns to the directory 31 Directory Reviewing and dialing a directory entry To review directory entries Use the following steps to review directory entries 1 When the telephone is idle press DIR A to CHRISTINE SMITH enter the directory 888 722 7702 2 Press piR or ciD W to scroll through the ie directory entries 12 0011 20 15 op Press the dialing key for the first character of ROBERT BROWN the entry you wish to review until the character 800 360 4121 you are looking for is displayed Then press DIR A or cCID W to scroll through the entries i with this character Press FLASH to return to idle mode Bors If you try to view directory entries when there are none the screen shows DIRECTORY EMPTY with an error tone 12 00 11 20 15 e If you scroll to the end of the directory the telephone plays an error tone e The screen can show up to 12 digits in the second row So if the number is longer than 12 digits the screen only shows the last
10. a memo Three short high pitched beeps Command is completed successfully Confirmation tone One long low pitched beep e Command has failed Error tone 7 The number you entered in the directory or speed dial memory is over 24 digits e The name you entered in the directory is over 15 characters e There are no telephone numbers stored in the directory e You have reached the end of the directory records e There are no call history entries e You have reached the end of the call history entries e There is no telephone number in the call history entry you dialed e There is no telephone number in the call history entry you saved in the directory or speed dial memory Two short beeps every 15 There are new messages seconds Message alert tone Four high then low pitched The incoming call is a priority call beeps Priority call tone Getting started Screen messages Screen icons 16 CALLS 5 NEW NEW QA ae 16 Eka 12 004 11 20 15 Message window displays 16 CALLS 5 NEW NEW Q ps 16m12 00 11 20 15 Message window NEW The displayed call history entry has not been reviewed REP You have received more than one call from this number No 16 The position of the number stored in the call history The ringer is turned off ERR There is an error in the caller ID information The message window usually displays the total number of messages See the table below for e
11. a normal tone of voice about nine inches from the telephone base Make sure there is no background noise television music traffic etc when recording If a caller leaves a very long message part of it may be lost when the system disconnects the call after three minutes If the caller pauses for more than seven seconds the system stops recording and disconnects the call If memory is full while recording a message the answering system announces Memory is full and then hangs up You need to delete some old messages in order to make room for new messages If the caller enters your priority code the answering system stops recording and announces Please wait a moment See Priority call on page 50 If the caller s voice is very soft the system may stop recording and disconnect the call Slide the VOL switch to increase the speaker volume Make sure you are using the correct remote access code see Feature summary on page 16 Make sure you are calling from a touch tone telephone When dialing a number you should hear tones If you hear clicks then it is not a touch tone telephone and cannot activate the answering system The answering system might not detect the remote access code when your announcement is playing Wait until the announcement is over before entering the code There might be interference on the telephone line you are using Press the dialing keys firmly when dialing 58 Appendix T
12. and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Make sure the answering system is on see To turn on the answering system on page 44 When the answering system is on the ANS ON OFF light should be lit If you choose tS 2 4 or tS 4 6 in OF RINGS the answering system picks up incoming calls after two or four rings if there are any new messages When there are no new messages the answering system picks up incoming calls after four or six rings When you are retrieving messages from a long distance call it disconnects your call after three or five rings to avoid long distance charges See Feature summary on page 16 If the memory is full or if the answering system is off the system answers after 10 rings In some cases the answering system may be affected by the ringing system used by the telephone service provider If you have voicemail provided by your telephone service provider you might have set your voicemail to answer the call before the answering system answers see About the answering system and voicemail on page 42 for details 57 Appendix Troubleshooting The announcement message is not clear The messages on the answering system are incomplete The messages are very difficult to hear The answering system does not respond to remote commands When recording the announcement make sure you speak in
13. mount position make sure you first unplug the power adapter from the electrical outlet and unplug the telephone line cord from the wall outlet 1 Lift the handset and place it aside Hold down the switch hook on the telephone base then slide the handset tab upwards to remove it from the slot Rotate the handset tab 180 degrees Push the handset tab down into the grooves so it settles into position Switch hook fo Handset tab a a 2 Squeeze as indicated by the arrows to release the hinged bracket Bring the bracket down and lock it into wall mount position as indicated below 0 0 0000 l U Oll AT U Tabletop Wall mount position position Getting started Installation options 3 Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base Route the telephone line cord through the slot Wrap the telephone line cord around your fingers and bundle it with a twist tie Then place the bundled telephone line cord inside the hole in the center of the telephone base 4 Plug the other end of the telephone line cord into a telephone wall jack DSL filter not included is required if you have DSL high speed Internet ser
14. near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps e DO NOT expose it to direct sunlight or moisture e Avoid dropping the telephone or treating it roughly e Clean with a soft cloth e Never use a strong cleaning agent or abrasive powder because this can damage the finish e Retain the original packaging in case you need to ship it at a later date 60 Appendix Important safety information A This symbol is to alert you to important operating or servicing instructions that may appear in this user s manual Always follow basic safety precautions when using this product to reduce the risk of injury fire or electric shock Safety information Read and understand all instructions in the user s manual Observe all markings on the product Avoid using a telephone during a thunderstorm There might be a slight chance of electric shock from lightning Do not use a telephone in the vicinity of a gas leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilatio
15. play back messages If you have new messages the system plays only the new messages in chronological order If there are no new messages the system plays all the messages in chronological order 1 Press PLAY sToP gt to begin message playback 2 Press PLAY STOP E to end message playback nore If there are no messages when you press PLAY stop gt m the telephone announces You have no messages Information about messages e Before each message the answering system announces the day and time it was received The message window displays the message number currently playing e After the last message the answering system announces End of messages nore If the date and time are not set see Set date and time on page 18 SET CLOCK flashes on the screen and the answering system announces Time not set before each message Options during message playback e To adjust the playback volume to a comfortable level slide the VOL switch e To skip to the next message press b gt SKIP ANNC after the telephone plays the day and time the current message was received e To go back to the previous message press REPEAT MEMo while the telephone is playing the day and time the current message was received e To repeat the message currently playing press REPEAT MEmo after the telephone plays the day and time the current message was received e To delete the message currently playing press X DELE
16. 0411 20 15 DELETED 12 00 11 20 15 Outgoing announcement To play the outgoing announcement Use the following steps to listen to the outgoing announcement 1 Press p gt SKIP ANNC The screen shows REC PLAY DEL and REC flashes 2 Press REPEAT MEMO or SKIP ANNC to scroll until PLAY flashes 3 Press SELECT The current announcement plays 4 When the playback is finished the telephone beeps once and then automatically returns to idle mode To delete your outgoing announcement Use the following steps to delete the outgoing announcement you recorded 1 Press sKIP ANNC The screen shows REC PLAY DEL and REC flashes 2 Press REPEAT MEMO SKIP ANNC to scroll until DEL flashes Press SELECT The telephone announces Deleted with a beep OR Press X DELETE during playback to delete your announcement The telephone announces Deleted with a beep and then plays the prerecorded announcement Hello please leave a message after the tone After a beep the telephone automatically returns to idle mode When your outgoing announcement is deleted calls are answered with the prerecorded announcement Hello please leave a message after the tone 46 Answering system operation Fn ANS ON OFF i pLay sToP D E X A 16 CALLS 5 NEW 12 00 11 20 15 Message playback To
17. 12 digits To dial a directory number Use the following steps to dial a telephone number stored in the directory CHRISTINE SMITH 888 722 7702 1 Follow Steps 1 and 2 in To review directory entries on this page to find the desired entry 2 Press DISPLAY DIAL The telephone automatically turns on the speakerphone and then dials the displayed telephone number OR 8887227702 Press DISPLAY DIAL and then lift the handset 12 00 11 20 15 The telephone dials the number automatically using the handset 12 00 11 20 15 32 Directory Deleting a directory entry Use the following steps to delete a directory entry 1 When the telephone is idle press DIR A to enter the directory ee ee 2 Press DIR A or cID W to scroll through the 888 722 7702 directory entries 12 00 11 20 15 OR Press the dialing key for the first character of the entry you wish to review until the character you are looking for is displayed Then press DIR A or cID W to scroll through the entries 12 004 11 20 15 beginning with this character 3 Press REMOVE to delete the displayed entry The screen shows DELETED with a confirmation tone and then returns to the directory 4 Press FLASH to return to idle mode DELETED Onore Directory entries cannot be edited If you need to change an entry you will need to delete the entry and reenter the information 33 Caller ID operation Caller ID overview About caller ID This t
18. 5 Caller ID operation CHRIS 888 722 7702 12 00 11 20 15 Caller ID overview Caller ID special messages PRIVATE NAME The caller is blocking the name information PPP The caller is blocking the telephone number information PRIVATE CALLER The caller is blocking the name and number information UNKNOWN NAME Your telephone service provider is unable to receive information about this caller s name UUU Your telephone service provider is unable to receive information about this caller s number UNKNOWN CALLER Your telephone service provider is unable to receive information about this caller s name and number Memory match If the incoming telephone number is an exact match with a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Christine Smith calls her name appears as CHRIS if this is how you entered into your directory How call history works Information about the last 65 incoming calls is stored in the call history The most recent call has the highest entry number For example if two calls have been received the call with the entry number 02 in the call history is the more recent one You can review the call history to find out who has called return the call or save the caller s name and number into the directory or speed dial memory locations When the call history is full
19. EW There are XX calls in the call history and YY of them have not been reviewed COPY TO DIR Caller ID entries can be copied to the directory COPY TO MEM Caller ID entries can be copied to the memory OVERWRITE The speed dial entry can be replaced PRESS ARROWS TO SET Press arrows to scroll through the setting choices Getting started Telephone installation If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Follow the steps below to install the telephone 1 Plug one end of the coiled handset cord into the handset jack on the left side of the telephone base Plug the other end into the handset and hang up Handset 2 Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base Plug the other end of the telephone line cord into a telephone wall jack 3 Plug the small end of the power adapter into the POWER jack on the back of the telephone base Plug the large end into an electrical outlet not controlled by a wall switch Electrical outlet not controlled by a wall switch Telephone wall jack DSL filter not included is required if you have DSL f h
20. IP ANNC During message playback press to skip to the next message page 47 When the telephone is idle press to record play or delete the outgoing announcement Press to record memos pages 45 and 46 page 49 PLAY STOP gt ANS ON OFF Press to start or stop message Press to turn the playback page 47 answering system on or off page 44 When recording a memo or an outgoing announcement press to stop recording pages 45 and 49 Audio assist is a trademark of Advanced American Telephones 3 Getting started Indicator lights and tones Indicator lights IN USE cL4939 On when the line is in use or the answering e system is answering a call Flashes when there is an incoming call ANS ON OFF On when the answering system is on RINGER VOL OFF e PLAY STOP E Flashes when there are new messages that have not been reviewed cD a SELECT T TOE w HIG x5 oG eLavistoP gt m en pars w8 wzo AUDIO ASSIST On when the audio assistance feature is in use 188 wre pace s MUTE ren D On when the microphone is muted gt vor s A SPEAKER On when the speakerphone is in use Alert tones Beep A key is pressed Key tone One short beep An answering command is completed successfully Confirmation tone One long beep The answering system begins to record an announcement or Recording tone
21. Set the call log to store only seven digits of local telephone numbers If you dial 10 or 11 digits for calls within your own area code leave this blank or enter 000 For calls within your area code T digits Your area code telephone number no area code 10 digits 000 area code telephone number OR 11 digits 1 area code telephone number 1 Press MENU repeatedly until the screen shows HOME AREA CODE 2 Use the dialing keys O through 9 to enter the three digits of your home area code 3 Press SELECT or MENU to save the setting The local area code setup screen displays Set local area code Program up to four local area codes that do not require dialing a 1 before them If you dial 10 digits area code telephone number for calls within your own area code include your area code as a local area code For calls outside your area All calls outside 11 digits No local area code your area code 1 area code telephone number Some calls outside 10 digits Area codes that do your area code area code not require 1 telephone number 1 Press MENU repeatedly until the screen shows LOCAL AREA CODE 2 Use the dialing keys O through 9 to enter the three digits of the first local area code in LAC 1 Press SELECT or MENU repeatedly to move to the next local area code LAC 2 LAC 3 or LAC 4 19 Telephone settings Menu setup 3 Press SELECT or MENU to save your setting and move to th
22. TE e To stop playback and exit press PLAY STOPD gt 47 Answering system operation 16 CALLS 5 NEW 12 00 11 20 15 Message playback To delete all old messages Use this feature to delete all old messages New unheard messages cannot be deleted until you have listened to them 1 When the telephone is idle press X DELETE The system announces To delete all old messages press X DELETE again 2 Press X DELETE within three seconds and the system announces All old messages deleted Once you have removed a message you cannot restore it Qore If there are no old messages or no messages when you press X DELETE in Step 1 the telephone announces You have no old messages 48 Answering system operation 16 CALLS 5 NEW 12 00 11 20 0 Recording and playing memo Memos are messages you record yourself They are saved played back and deleted exactly like incoming messages You can record a memo as a reminder to yourself or leave a message for someone else using the same telephone To record a memo Use the following steps to record a memo 1 Press 4REPEAT MEMO The screen shows USE STOP TO END with a long beep 2 Speak towards the microphone MIC on the telephone and maintain a distance of about nine inches The elapsed time in seconds 0 59 appears on the message window while recording You can record a m
23. Tatat oie Proud Sponsor User s manual CL4939 Big button big display telephone answering system with caller ID call waiting 14939 IN USE DIAL EM cui 4 FLASH pars 128 FEDIA 1e over Q qx A z Congratulations on purchasing your new AT amp T product Before using this AT amp T product please read the Important safety information on page 61 of this user s manual Please thoroughly read the user s manual for all the feature operations and troubleshooting information you need to install and operate your new AT amp T product You can also visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Model number CL4939 Type Big button big display telephone with answering system Serial number Purchase date Place of purchase eee Telephones identified with this logo have reduced noise and EUU EE interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 Audio assist and Message guard are trademarks of Advanced American Telephones 2009 2010 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 P
24. Turn system on or Off 0 CL4939 big button big display telephone answering system with caller ID call waiting 2009 2010 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China USA atat Proud Sponsor www telephones att com Audio assist and Message guard are trademarks of Advanced American Telephones 2009 2010 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 7 AT amp T 11 10
25. al consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion might not apply to you Please retain your original sales receipt as proof of purchase 66 Appendix Technical specifications Operating temperature 32 F 122 F 0 C 50 C Power adapter input AC120V 60Hz Power adapter output REN AC6V 350mA 0 7B 67 Appendix Index A H AC power 26 Handset tab 9 12 Announcement 45 46 Answer a call 21 Answering system 42 52 Audible message alert 17 Audio assist 24 Cc Caller ID 34 36 Caller ID special messages 36 Call history 36 41 Call history setting 16 Call intercept 50 Call screening 50 Call screening setting 17 Call waiting 25 Chain dialing 22 Character chart 30 D Date and time 18 Dial a directory number 32 Dial a number from the call history 38 Dial a speed dial number 28 Dialing formats 38 39 40 Directory 30 33 Display dial 23 32 38 Display screen messages 6 DSL filter 7 10 E End a call 21 F Feature summary 16 Flash 25 68 Home area code 19 Important safety info
26. arts checklist Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary revo 0 seer oR w 123 on a5 mG om r7 B m9 aomi Telephone base with mounting bracket installed Coiled handset cord Power adapter Gatat O83 Proud Sponsor User s Lag Big button big display telephone answering system with caller ID call waiting User s manual Handset Telephone line cord SGatat 484 Proud Sponsor Quick start quide cLa939 Big button big display telephone answering system with caller ID call waiting Quick start guide If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack page 7 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Your product may be shipped with a protective sticker covering the telephone base display remove it before use For customer service or product information visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Avoid placing the telephone base too close to e Communication devices such as televi
27. atedly to scroll through the various dialing formats 1 area code seven digit number seven digit number 1 seven digit number or area code seven digit number b Press MENU or SELECT to store the displayed telephone number in the directory The screen shows STORED with a confirmation tone then returns to the call history 4 Press FLASH to return to idle mode Ownores If there is no telephone number in the displayed call history entry when you press MENU or SELECT in Step 3 the telephone plays an error tone If the directory is full the screen shows MEMORY FULL and there is an error tone 39 Caller ID operation Storing a call history entry in a speed dial memory location Use the following steps to store the telephone number of a call history entry in a speed dial memory location 1 When the telephone is idle press CID V to enter the call history CHRISTINE SMITH 2 Press DIR A or CID W to scroll to the desired 888 722 7702 caller ID entry ve 16 12 00411 20 15 3 Press MENU or SELECT and the screen shows COPY TO DIR Press DIR A or cID W to scroll to COPY TO MEM PY TO DIR co 9 4 Press MENU or SELECT The screen shows 888 722 7702 ENTER LOCATION 12 004 11 20 15 5 Press a dialing key 0 through 9 to choose the desired speed dial memory location to save the COPY TO MEM displayed telephone number The screen shows STORED with a confirmation tone and then 888 722 7702 returns to the
28. call history 12 00 11 20 15 OR e If the speed dial location selected already ENTER LOCATION has a number stored the screen shows OVERWRITE 7 i e Press MENU or SELECT to confirm the 12 004 11 20 15 setting or press FLASH to back the CID history without deleting the original speed STORED dial location 6 Press FLASH to return to idle mode 12 00 11 20 15 nores e If there is no telephone number in the displayed call history entry when you press CID in Step 1 the telephone plays an error tone e To change the dialing formats area code seven digit number 1 area code seven digit number seven digit number or 1 seven digit number press pound key repeatedly to scroll to the desired one 40 Caller ID operation CHRISTINE SMITH 888 722 7702 w16 12 004 11 20 15 DELETED 12 00 11 20 15 CHRISTINE SMITH 888 722 7702 w16 12 008 11 20 15 REMOVE ALL 12 00 11 20 15 DELETED 12 00 11 20 15 CALL LOG EMPTY 12 00 11 20 15 O CALLS 0 NEW 12 00 11 20 15 Deleting call history entries To delete a call history entry Use the following steps to delete a call history entry 1 2 4 When the telephone is idle press CID Y to enter the call history Press DIR A or CID W to scroll to the caller ID entry Press REMOVE to delete the currently displayed entry The screen shows DELETED with a confirmation tone and then shows the next call histor
29. d dial number Use the following steps to delete a telephone LOCATION 1 number stored in the speed dial memory location 888 722 7702 1 When the telephone is idle press MEM Press 12 00 11 20 15 a dialing key O through 9 DIR A or ciD to display the telephone number stored in that speed dial memory location 2 Press REMOVE The screen shows DELETED with a confirmation tone and then shows this 12 004 11 20 15 empty location You cannot retrieve an entry once you have deleted it DELETED LOCATION 1 3 Press FLASH to return to idle mode nore You can edit the number stored in the 12 004 11 20 15 speed dial memory location If you need to change an entry press SELECT to edit 29 Directory Directory overview Directory memory capacity This telephone has a directory where you can store up to 25 additional telephone numbers and names Numbers can be up to 24 digits and names can be up to 15 characters Directory entries are stored in alphabetical order You may wish to enter names with the last name first to maintain consistency with information stored through the caller ID features of this telephone Press FLASH while reviewing the directory to exit the directory without saving changes and return to idle mode Character chart Refer to the chart below and use the dialing keys to enter the letters digits or symbols Press a key repeatedly unti
30. der the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 4 What is not covered by this limited warranty This limited warranty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer or e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty quality stickers PRODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT returned without a valid proof of purchase see item 6 below or e Charges for in
31. dial number To review speed dial numbers Use the following steps to review numbers stored in the speed dial memory locations 1 When the telephone is idle press MEM The screen shows LOCATION 1 2 Press a dialing key 0 through 9 DIR A or c D to choose the desired speed dial memory location The number is displayed on the screen Press FLASH to return to idle mode Ovores If there is no number in the speed dial memory location you selected in Step 2 the telephone SNOWS 222 in the second row e The screen can show up to 12 digits in the second row So if the number is longer than 12 digits the screen only shows the last 12 digits To dial a speed dial number Use the following steps to dial a desired telephone number stored in the speed dial memory location 1 Follow Steps 1 and 2 in To review speed dial numbers on this page to find the desired entry 2 Press DISPLAY DIAL to dial using the speakerphone or press DISPLAY DIAL and then lift the handset to dial using the handset OR 1 Lift the handset or press SPEAKER 2 Press MEM The screen shows ENTER LOCATION 3 Press a dialing key O through 9 to choose the desired speed dial memory location The telephone dials the number automatically nore If there is no number in the speed dial memory location when you press DISPLAY DIAL the telephone plays an error tone 28 Speed dial memory Deleting a speed dial number To delete a spee
32. dicated by in the following list SET TIME DATE Set the date and time Use the dialing keys to change 12 00 01 01 the digits Refer to Set date and time on page 18 for details SET CONTRAST Adjust screen brightness to a comfortable level from 1 1 2 3 4 light to 4 dark REPEATED CALLS Choose whether new calls from the same number are COMBINED combined into one entry or listed separately in the SEPARATE call history LANGUAGE Choose whether the display text appears in English ENGLISH Spanish or French ESPANOL FRANCAIS HOME AREA CODE Set the call log to store only seven digits of local telephone numbers If you normally dial 10 or 11 digits for calls within your own area code leave this blank or enter 000 Refer to Set home area code on page 19 for details LOCAL AREA CODE Program up to four local area codes that do not require dialing a 1 before them If you dial 10 digits area code telephone number for calls within your own area code include your area code as a local area code Refer to Set local area code on page 19 for details DIAL TYPE Set touch tone or pulse dialing Qor If you have pulse dialing service only you can temporarily switch from pulse to touch tone dialing during a call see Temporary tone dialing on page 25 Set how many times the telephone rings before the 2 3 4 5 6 answering system picks up the call tS 2 4 tS 4 6 If you choose tS 2 4 or tS 4 6 the answerin
33. e PRODUCT to the service location along with a description of the malfunction or difficulty and b Include a valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and c Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you might also have other rights that vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation might not apply to you In no event shall the manufacturer be liable for any indirect special incident
34. e grooves so it settles into position Switch hook gt Handset tab f A Y E 5 Lift the bracket and lock it into tabletop position as indicated below k s ll AM wall mount Tabletop position position 6 Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base Plug the other end of the telephone line cord into a telephone wall jack Place the handset in the telephone base 12 Getting started Installation options 7 Plug the small end of the power adapter into the POWER jack on the back of the telephone base Plug the large end into an electrical outlet not controlled by a wall switch Electrical outlet not controlled by a wall switch Telephone wall jack DSL filter not included is required if you have DSL high speed Internet service NA 2 al 8 Move the top of the display up or down to adjust the angle of the screen for maximum visibility 13 Telephone settings RINGER VOL OFF eee Volume control Ringer volume Adjust the RINGER VOL switch on the right side of the telephone base to set the ringer volume to off low middle or high When set to off the screen shows Ownote The vo
35. e next option when you have finished entering local area codes nore If you do not need to program local area codes press SELECT repeatedly to choose other features 20 Telephone operation 12 00 11 20 15 8887227 702_ 12 00 11 20 15 Making and answering a call Using the handset To make a call e Lift the handset wait for a dial tone and then dial a number To answer a call e Lift the handset To end a call while using the handset e Place the handset in the telephone base Using the speakerphone To make a call e Press SPEAKER then dial a number To answer a call e Press SPEAKER To end a call while using the speakerphone e Press SPEAKER On hook dialing predialing 1 Use the dialing keys to enter a telephone number e Press REDIAL PAUSE to insert a four second dialing pause e Press REMOVE to make corrections e Press FLASH to return to idle mode 2 Lift the handset to call OR Press DISPLAY DIAL or 4SPEAKER to call using the speakerphone Switching between handset and speakerphone _ To switch from handset to speakerphone during a call e Press SPEAKER then place the handset in the telephone base To switch from speakerphone to handset during a call e Lift the handset 21 Telephone operation Chain dialing Use this feature to dial numbers stored
36. e relevant number The telephone sends touch tone signals The telephone automatically returns to pulse dial mode after you end the call 25 Telephone operation Line power mode no AC power This telephone provides minimal functionality during a power failure When AC power is not available the screen is blank and many telephone features do not function Only touch tone dialing and volume adjustment ringer volume and handset volume are supported The telephone uses power from the telephone line to enable you to make and answer calls using only the handset and dialing keys To make a call during a power failure 1 Lift the handset and wait for the dial tone The screen shows NO AC POWER 2 Slowly dial a telephone number using the dialing keys Wait to hear each key tone and make sure the digit appears on the screen before pressing the next dialing key nore If the telephone is not powered by the supplied power adapter there is a delay when dialing digits To answer a call during a power failure e Lift the handset Onote The screen does not show incoming caller ID information during a power failure 26 Speed dial memory LOCATION 1 12 00 11 20 15 ENTER NUMBER 8887227702_ 12 00 11 20 15 STORED 12 00 11 20 15 LOCATION 1 888 722 7702 12 00 11 20 15 Speed dial memory overview and storage Speed dial memory overview This telephone has 10 speed dial memory location
37. e sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative repairs or replaces at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer retains the defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer returns the repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT un
38. elephone has a caller ID feature that works with the caller identification service provided by your telephone service provider There might be a fee for this service and it might not be available in all areas This telephone can provide information only if both you and the caller are in areas offering caller identification service and if both telephone service providers use compatible equipment Caller ID with call waiting lets you see who is calling before you answer the call even when you are on another call You may need to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you may need a combined service e You have only caller ID service or only call waiting service e You don t subscribe to any caller ID or call waiting service You can use this telephone with regular caller ID service and you can use this telephone s other features without subscribing to either caller ID or combined caller ID with call waiting services About home area code and local area codes Always set your home area code and if you need them up to four local area codes see Set home area code and Set local area code on page 19 Entering these area codes changes how numbers are displayed in the call history and makes returning a call from the call history easier see Returning a call on page 38 34 Caller ID operation
39. emo of up to three minutes Memos shorter than one second are not recorded 3 Press PLAY STOP gt to stop recording The telephone beeps to confirm the recording has finished Onote If the answering system memory is full when you press 4REPEAT MEMO in Step 1 the answering system announces Memory is full The telephone automatically returns to idle mode To play back memos Memos are stored as messages See Message playback on page 47 for instructions on playback and deletion 49 Answering system operation CHRISTINE SMITH 888 722 770 12 004 11 20 2 MSGi J Call screening priority call and call intercept Call screening If CALL SCREENING is ON see Feature summary on page 16 the incoming messages on your telephone are played through the speaker while they are being recorded While call screening you can slide the VOL switch to adjust the volume to a comfortable level Priority call You may choose to give your priority code see PRIORITY CODE on page 17 to some special people so you know when they are calling When they call they should enter your priority code while the answering system is playing the outgoing announcement The answering system asks the caller to Please wait a moment The telephone then plays the priority call tone for 30 seconds to alert you that a person with a high priority is calling Call intercept While call screening you can lift the handset or p
40. es remain available for replay until you delete them If the recording memory is full the message window displays F Delete some messages to make room for more Voice prompts Each time you press an answering system key the answering system uses voice prompts to guide you Message guard memory for power failure Protects against the loss of messages in the event of a power failure Message guard is a trademark of Advanced American Telephones 43 Answering system operation Onotes If the record time left is less than five minutes when you turn on the answering system the system announces Answering machine is on less than five minutes record time left If the recording memory is full the answering system answers the incoming call after 10 rings and announces Memory is full Enter remote access code The telephone does not record messages and hangs up automatically after waiting for the remote access code for 15 seconds Answering mode To turn on the answering system To turn the answering machine on and answer calls e Press ANS ON OFF repeatedly until the system announces Answering machine is on The ANS ON OFF light turns on To turn off the answering system To turn the answering machine off and not answer calls e Press O ANS ON OFF repeatedly until the system announces Answering machine is
41. esigned to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this product causes interference to radio VCR or television reception when it is in use you might correct the interference with any one or all of these measures e Where it can be done safely reorient the receiving radio VCR or television antenna e To the extent possible relocate the radio VCR television or other receiver with respect to the telephone equipment e If this telephone product runs on AC power plug your product into an AC outlet that s not on the same circuit as one used by your radio VCR or television e Consult a dealer or an experienced radio TV technician for help Modifications to this product not expressly approved by the manufacturer could void the user s authority to operate the equipment 64 Appendix Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and all questions about this product should be directed to In the United States of America call 1 800 222 3111 or visit www telephones att com In Canada call 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in th
42. f you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or qualified installer Repair instructions If this equipment is malfunctioning it must be unplugged from the modular wall jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the limited warranty Rights of the telephone service provider If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned Hearing aid compatibility If this product is equipped with a corded or cordless
43. g system answers after two or four rings when there are new messages When there are no new messages the answering system answers after four or six rings When you are retrieving messages from a long distance call it disconnects your call after three or five rings to avoid long distance charges These tS settings are also known as toll saver Refer to To set the number of rings on page 44 for details 16 Telephone settings Menu setup MESSAGE ALERT REMOTE CODE PRIORITY CODE CALL SCREENING Set whether there is an audible message alert every 15 ON seconds when there are new messages OFF Select a three digit number to allow remote access from another telephone away from your home or office Refer to Remote access on page 51 for details Qor If the remote code you entered is the same as the priority code the telephone plays an error tone when you save it Select a three digit number as your priority code for the answering system Refer to Priority call on page 50 for details Choose whether incoming messages are played through the speaker while they are being recorded Refer to Call screening on page 50 for details 17 Telephone settings Menu setup Set date and time Follow the steps below to set the date and time 1 Press MENU and the screen shows SET TIME DATE 2 Use the dialing keys O through 9 to set the SET TIME DATE blinking digits To enter a number that is les
44. handset it is hearing aid compatible 62 Appendix FCC and ACTA information 6 Programming testing of emergency numbers If this product has memory dialing locations you may choose to store police fire department and emergency medical service telephone numbers in these locations If you do please keep three things in mind a We recommend that you also write the telephone number on the directory card if applicable so that you can still dial the emergency number manually if the memory dialing feature doesn t work b This feature is provided only as a convenience and the manufacturer assumes no responsibility for customer reliance upon the memory feature c Testing the emergency telephone numbers you have stored is not recommended However if you do make a call to an emergency number e You must remain on the line and briefly explain the reason for the call before hanging up e Programming testing of emergency numbers should be performed during off peak hours such as in the early morning or late evening when the emergency services tend to be less busy 63 Appendix Part 15 of FCC rules Some telephone equipment generates uses and can radiate radio frequency energy and if not installed and used properly may cause interference to radio and television reception This product has been tested and found to meet the standards for a class B digital device as specified in Part 15 of the FCC rules These specifications are d
45. haracter or digit CL4939 While reviewing the directory or call history press to scroll down pages 32 and 37 RINGER VOL OFF ooo ual DIR A Press to enter the cio DIR REMOVE a SELECT a Press to dial the number currently displayed pages 32 and 38 page 31 C MENU directory page 32 YP While using the menus DISPLAY DIAL oY B 2 d e 12g Ja m w e press to scroll through the settings page 15 While reviewing the directory or call history press to scroll up pages 32 and 37 amo assist MEM Press to access the speed dial memory page 27 senen ic 5 A SELECT While using the menu press to save the setting and move to the next menu option page 15 FLASH During a call press to answer an incoming call if you subscribe to call waiting service provided by your telephone service provider page 25 REDIAL PAUSE While using the handset or speakerphone press to dial the last number dialed page 23 While storing numbers in the speed dial memory or directory press to copy the last number dialed before entering a digit pages 27 and 31 While entering numbers press to insert a four second dialing pause page 21 Press to cancel an operation and return to idle mode page 15 Getting started Quick reference guide MENU RINGER VOL switch Press to enter the menu page
46. igh speed Internet service Getting started Telephone installation 4 Lift the handset or press 4 SPEAKER to check for a dial tone 5 Move the top of the display up or down to adjust the angle of the screen for maximum visibility Onotes e Use only the power adapter provided with this product To obtain a replacement visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 e The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet e You can use this telephone without the power adapter installed In this case you can only make or answer calls with the handset or adjust the ringer volume or handset listening volume For optimal performance power your telephone with the supplied power adapter Getting started Installation options The telephone base comes with the bracket mounted for tabletop use If you want to mount your telephone on a wall use the mounting bracket to connect with a standard dual stud telephone wall mounting plate If you do not have this mounting plate you can purchase one from many hardware or consumer electronic retailers Professional assistance may be required to install the mounting plate Tabletop to wall mount installation To install the telephone base in the wall
47. in the directory speed dial memory locations or call history while you are on a call Chain dialing is useful if you need to access numbers other than telephone numbers such as bank account numbers or access codes from the directory speed dial memory locations or call history 1 Lift the handset OR Press 4 SPEAKER to use the speakerphone 8887227702 2 Wait for a dial tone If necessary use the dialing 12 00 11 20 15 keys to dial a number first 3 To dial a number e From the directory a Press DIR A to enter the directory CHARLIE JOHNSON b Press DIR A or CID W to scroll or press the 888 883 2445 dialing keys to find the desired entry see i To review directory entries on page 32 12 00 11 20 45 c Press DISPLAY DIAL The telephone automatically dials the displayed number OR e From a speed dial memory location a Press MEM The screen shows ENTER LOCATION ENTER LOCATION b Press a key 0 through 9 to choose the desired entry The telephone automatically dials the number OR e From the call history a Press CID W to enter the call history 12 00 11 20 15 ROBERT BROWN b Press DIR A or CID W to scroll to the 800 360 4121 desired entry see To review call history a on page 37 AM w16 11 0011 1915 c Press DISPLAY DIAL The telephone automatically dials the displayed number 22 Telephone operation 8887227702 12 00 11 20 15 REDIAL 8887227702_ 12 00 11 20
48. is user s manual Cut it out and keep it in your wallet for quick reference 52 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service or to purchase accessories or replacement parts visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Have the serial number available when contacting customer service The serial number can be found on the underside of your telephone Please retain your receipt as your proof of purchase My telephone appears to be dead There is no dial tone e Make sure the power adapter is securely plugged into an electrical outlet not controlled by a wall switch Unplug the power adapter from the electrical outlet Wait for approximately 15 seconds then plug it in again Allow up to one minute for the telephone to synchronize Disconnect the telephone base from the telephone wall jack and plug in a working telephone If this telephone does not work the problem is probably in the wiring or the telephone service Call the telephone service provider First try all suggestions in My telephone appears to be dead on this page The telephone line cord might be malfunctioning Try installing a new telephone line cord Make sure the coiled handset cord is securely installed between the handset and the telephone base Disconnect the telephone base from the telephone wall jack and co
49. ith this product To obtain a replacement visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Especially about corded telephones Electrical power The telephone base must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the handset if the telephone base is unplugged switched off or if the electrical power is interrupted Power adapter The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet SAVE THESE INSTRUCTIONS 61 Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23 2001 it complies with Part 68 of the Federal Communications Commission FCC rules If the equipment was approved after that date it complies with the Part 68 rules and with the Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments ACTA We are required to provide you with the following information 1 Product identifier and REN information The label on the back or bottom of this equipment contains among other things an identifier indicating product approval and the Ringer Equivalence Number REN This informa
50. l the desired character shows on the screen space amp xXIcCIjOIZ AX I m a kA E E o A E N wM n oa uo sa w lixloj ojo ojajajujajw inje i lol jal olz lolo l j e 30 Directory Directory storage Use the following steps to store a name and telephone number in the directory 1 When the telephone is idle press DIR A to enter 16 CALLS 5 NEW the directory 2 Press SELECT The screen shows ENTER NUMBER 12 004 11 20 15 3 To copy the last number dialed press REDIAL PausE up to 24 digits OR CHRISTINE SMITH Use the dialing keys to enter the telephone 888 722 7702 number up to 24 digits 12 00 11 20 15 e To backspace and erase a digit press REMOVE e To insert a four second dialing pause press ENTER NUMBER REDIAL PAUSE A P appears on the screen 8003604121 4 Press SELECT The screen shows ENTER NAME 5 Use the dialing keys and Character chart on page 30 to enter the letters digits or symbols up to 15 characters Press the key repeatedly until ENTER NAME the desired character shows on the screen 8003604121 e To backspace and erase a character press 12 00 11 20 15 ie 6 Press SELECT to save the entry The screen shows STORED with a confirmation tone and then returns to the directory 12 00 11 20 15 ROBERT BROWN_ Oe eee 7 Repeat Steps 2 through 6 to store more directory 12 0011 20 15 entries OR
51. le press CID V to enter the call history 2 Press DIR A or CID W to scroll to the desired caller ID entry 3 Press DISPLAY DIAL to dial using the speakerphone or press DISPLAY DIAL and then lift the handset to dial using the handset OR If you need to add or remove the area code or a 1 at the beginning of the number do the following a Press pound key repeatedly to scroll through the various dialing formats 1 area code seven digit number seven digit number 1 seven digit number or area code seven digit number b Press DISPLAY DIAL to dial using the speakerphone or press DISPLAY DIAL and then lift the handset to dial using the handset 38 Caller ID operation CHRISTINE SMITH 888 722 7702 w16 12 00 11 20 15 STORED 12 00 11 20 15 Storing a call history entry in the directory Use the following steps to store the telephone number and name of a call history entry in the directory When the telephone is idle press CID V to enter the call history Press DIR A or cID W to scroll to the desired caller ID entry Press MENU or SELECT The screen shows COPY TO DIR Press MENU or SELECT again to store the displayed telephone number in the directory The screen shows STORED with a confirmation tone then returns to the call history OR If you need to add or remove the area code or a 1 at the beginning of the number do the following a Press pound key repe
52. lume of the priority call tone cannot be adjusted Refer to Priority call on page 50 for details Handset volume Use the VOL switch on the right side of the telephone base to adjust the listening volume on the handset Speakerphone volume Use the VOL switch on the right side of the telephone base to adjust the listening volume on the speakerphone 14 Telephone settings Menu setup Menu operation The screen display prompts help you set up the telephone when you press MENU When entering the main menu PRESS ARROWS TO SET scrolls on the screen Onote You can exit feature setup at any time by pressing FLASH or by lifting the handset when there is no incoming call For complete feature setup options see Feature summary on page 16 Set features You can customize how the features of this product work 1 Press MENU repeatedly until the screen shows the desired feature 2 Press DIR A or cCID W until the screen displays your selected setting Refer to Feature summary on page 16 for a full description of the features and your choices 3 Press SELECT or MENU to save your selection and automatically move to the next option When you finish setting features the telephone automatically returns to standby after 30 seconds or you can press FLASH to exit programming immediately 15 Telephone settings Menu setup Feature summary Default settings are in
53. n A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion If this product does not operate normally read Troubleshooting in this user s manual pages 53 59 If you cannot solve the problem or if the product is damaged refer to Limited warranty on pages 65 66 Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks If this product has a three prong grounding plug or a polarized plug with one wide prong it might not fit in outlets that are not polarized Do not defeat the purpose of these plugs If they do not fit in your outlet the outlet should be replaced by an electrician A CAUTION Use only the power adapter provided w
54. nnect a different telephone If there is no dial tone on that telephone either the problem is in your wiring or telephone service Contact your telephone service provider charges may apply 53 Appendix Troubleshooting cannot dial out The telephone does not ring when there is an incoming call First try all suggestions in There is no dial tone on page 53 Make sure there is a dial tone before dialing It is normal if the telephone takes a second or two before producing a dial tone Wait an extra second before dialing Check that all the telephones connected to the same telephone line are hung up Make sure to set the DIAL TYPE to the correct setting pulse dialing or tone dialing for the service in your area see Feature summary on page 16 If any of your other telephones are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply If you are using the speakerphone eliminate any background noise Noise from a television radio or other appliances might cause the telephone to not dial out properly If you cannot eliminate the background noise first try muting the telephone before dialing or dialing from another room in your home with less background noise Make sure the ringer is on see Ringer volume on page 14 Make sure the telephone line cord and power adapter are plugged in properly see Telephone installation on page 7
55. off The O ANS ON OFF light is off and the message window is blank If the answering system is off after 10 rings the system announces Enter remote access code The telephone hangs up automatically after waiting for the remote access code for 15 seconds To set the number of rings Use this feature to set how many times the telephone rings before the answering system picks up the call The number of rings is four by default To change the setting follow the steps below 1 Press MENU repeatedly until the screen shows OF RINGS 2 Press DIR A or CID to select 2 3 4 5 6 7 tS 2 4 or tS 4 6 e If you choose tS 2 4 or tS 4 6 the answering system answers after two or four rings when there are new messages When there are no new messages the answering system answers after four or six rings When you are retrieving messages from a long distance call it disconnects your call after three or five rings to avoid long distance charges These tS settings are also known as toll saver 3 Press SELECT or MENU to save your selection and automatically move to the next option The telephone automatically returns to standby after 30 seconds or you can press FLASH to return to idle mode 44 Answering system operation REC PLAY 12 00 11 20 15 USE STOP TO END 12 00 11 20 15 Outgoing announcement The outgoing announcement is the me
56. ress 4 SPEAKER to stop recording and speak to the caller During the 30 second priority call tone you can lift the handset or press 4 SPEAKER to stop the tone and speak to the caller 50 Answering system operation Remote access Use the remote access feature to access your answering system from any touch tone telephone on a different telephone line away from your home A three digit remote access code is required This code is preset to 500 See Feature summary on page 16 to change the code To access your answering system Use the following steps to access your answering system 1 Dial your telephone number from any touch tone telephone 2 When the answering system answers enter the three digit remote access code 500 unless you have changed it The answering system announces Remote access mode the number of messages You have XX new messages You have XX messages or You have no messages and then plays the messages automatically 3 Enter the remote commands see Remote commands on this page 4 Hang up to end the call and save all undeleted messages Remote commands Play all messages Press to play all messages 1 Play new messages Press to play new messages If you 2 have new messages the system plays the new messages in chronological order If there are no new messages the system announces You have no new messages Press 2 again to play all mes
57. rmation 61 Indicator lights 4 L Limited warranty 65 66 Local area code 19 M Make a call 21 Memo 49 Menu 15 20 Message guard 43 Message playback 47 48 Message window displays 5 Mute 24 N New calls 37 No AC power 26 P Pause 21 27 31 Power adapter 7 Power failure 26 Predialing 21 Priority call 50 Priority code 17 Q Quick reference guide 2 3 R Recording time 43 Redial 23 Appendix Index Remote access 51 52 Remote access code 17 Remote access wallet card 70 Remote commands 51 S Screen angle 8 11 13 Screen icons 5 Speakerphone 21 Speed dial 27 29 T Tabletop installation 11 Technical specifications 67 Telephone installation 7 Temporary tone dialing 25 Tones 4 Troubleshooting 53 59 V Voice prompts 43 Volume control 14 WwW Wall mount installation 9 69 Appendix Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch tone telephone Cut along dotted line Call your telephone number then enter Coe igi ere your three digit remote access code atat preset to 500 Action Remote command Play all messages usses 1 Play NeW Messages 2 Delete the message 3 during message playback Delete all old messages 3 Fold here Repeat or go back 4 SOP E 5 Skip the message esseese sese 6
58. roubleshooting subscribe to a nontraditional telephone service that uses my computer to establish i connections and my telephone doesn t work Common cure for electronic equipment Make sure your computer is powered on Make sure your Internet connection is working properly Make sure that the software is installed and running for your nontraditional telephone service Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is not powered In a few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply If you are using a firewall it may prevent access to your nontraditional telephone service provider Contact your service provider for more information If the telephone is not responding normally try resetting the telephone Do the following in the order listed 1 Disconnect the power adapter from the telephone base Disconnect the telephone line cord from the telephone base Wait a few minutes before connecting the power adapter and the telephone line cord to the telephone base Wait for the telephone to synchronize its connection This might take up to one minute 59 Appendix General product care To keep your telephone working well and looking good follow these guidelines e Avoid putting it
59. s 2010 than 10 you must enter a zero 0 before the we number Use DIR A or CID W to move to the 12 00 01 0115 next or previous digit and pound key to choose between AM and PM 3 After entering all the digits in SET TIME DATE the screen automatically prompts SET YEAR SET YEAR 2010 Use the dialing keys 0 through 9 to set the blinking digits 4 Press SELECT or MENU to save the new setting and move to the next option Onotes e If the date and time are not set and the telephone is powered on SET CLOCK flashes on the screen e The month date and time will be set automatically with each incoming call if you subscribe to caller ID service provided by your telephone service provider see About caller ID on page 34 e Setting the date and time in this menu also sets the time for the answering system Before playing each message the answering system announces the day and time the message was received see Information about messages on page 47 Before using the answering system use this menu to set the year so that the system can determine the correct day of the week If you do not subscribe to caller ID service provided by your telephone service provider you also have to set the date and time so that messages are dated correctly 12 00 11 20 15 18 Telephone settings HOME AREA CODE HAC 12 00 11 20 15 LOCAL AREA CODE LAC 1 12 00 11 20 15 Menu setup Set home area code
60. s where you can store telephone numbers you wish to dial using fewer keys than usual Each speed dial memory location can store a telephone number with up to 24 digits Speed dial memory storage Use the following steps to store a telephone number in a desired speed dial memory location 1 When the telephone is idle press MEM The screen shows LOCATION 1 2 You can press a dialing key 0 through 9 DIR A or cID W to choose the desired speed dial memory location for the new entry 3 Press SELECT The screen displays ENTER NUMBER 4 To copy the last number dialed press REDIAL PausE up to 24 digits OR Use the dialing keys to enter the telephone number up to 24 digits e To backspace and erase a digit press REMOVE e To insert a four second dialing pause press REDIAL PAUSE A P appears on the screen 5 Press MEM or SELECT to confirm the setting The screen shows STORED with a confirmation tone and then returns to MEM nores e If you enter more than 24 digits in Step 3 the screen shows ONLY 24 ALLOWED with an error tone e If the speed dial memory location you selected is occupied the new telephone number replaces the old one Take caution not to replace entries you do not wish to delete from the speed dial memory locations 27 Speed dial memory LOCATION 1 888 722 7102 12 00 11 20 15 ENTER LOCATION 12 00 11 20 15 8887227702 12 00 11 20 15 Reviewing and dialing a speed
61. sages Delete a message Press during message playback to 3 delete the current message Delete all old Press to delete all old messages messages 3 51 Answering system operation Remote access Replay current or Press while the telephone is playing previous message the day and time the current message 4 was received to go back to the previous message Press after the telephone plays the day and time the current message was received to repeat the message Stop Press to stop playback 5 Skip to next message Press during playback to skip the 6 current message and advance to the next message Turn system on or off Press to turn the answering system on o or off wnores If the answering system is off the system answers the incoming call after 10 rings and announces Enter remote access code The telephone does not record messages and automatically hangs up after waiting for the remote access code for 15 seconds If the recording memory is full the answering system answers the incoming call after 10 rings and announces Memory is full Enter remote access code The telephone does not record messages and hangs up automatically after waiting for the remote access code for 15 seconds If no command is entered within 15 seconds during remote access the telephone automatically hangs up the call with a beep There is a wallet card listing the remote commands at the back of th
62. sion sets VCRs or cordless telephones e Excessive heat sources e Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting e Excessive dust sources such as a workshop or garage e Excessive moisture e Extremely low temperature e Mechanical vibration or shock such as on top of a washing machine or work bench User s manual CL4939 Big button big display telephone answering system with caller ID call waiting Table of contents Getting started Directory I TFOCUCTION cscs csvcsaeccsicvecivscasconccessensctecens 1 Directory OVEFVIOW sssri 30 Quick reference QUuide eee 2 Directory Storage ue eseeeeeseeeeeee 31 Indicator lights and tones 4 Reviewing and dialing a directory Screen MESSAGES veeessssessssssssssessetesseee 5 ENUY eeen 32 Telephone installation T Deleting a directory entry 33 Installation Options sssminsans 9 Caller ID operation Telephone settings Volume CONTIOL ee eeeeeecesseeseeeseeeeeees 14 Menu setup Telephone operation Making and answering a call 21 Chain GIAMING ses asccsevccecsvccesscesarcicaesesctoee 22 Last number redial esses 23 Options while on calls 24 Line power mode MO AC POWET cssccssssessssssecessseecees 26 Speed dial memory Speed dial memory overview and Storag Eseia ER 27
63. ssage callers hear when calls are answered by the answering system If the answering system is on see To turn on the answering system on page 44 the telephone automatically answers calls with Hello please leave a message after the tone You can use this announcement or replace it with a recording of your own To record your outgoing announcement Use the following steps to record an outgoing announcement of your own 1 Press p gt SKIP ANNC The screen shows REC PLAY and REC flashes 2 Press SELECT The screen shows USE STOP TO END and you hear a long beep 3 Speak towards the microphone MIC on the telephone and maintain a distance of about nine inches You can record an announcement of up to two minutes Announcements shorter than one second are not recorded 4 Press PLAY STOP gt to end the recording The recorded announcement automatically plays back then the telephone automatically returns to idle mode and you hear a beep Onotes e DEL will be on display if there is an user recorded message e If the recording memory is full when you press SELECT in Step 2 the answering system announces Memory is full The telephone automatically returns to idle mode In this case you need to delete some messages page 47 and then record your new outgoing announcement 45 Answering system operation REC PLAY DEL 12 00 11 20 15 USE STOP TO END 12 00 11 20 15 USE STOP TO END 12 0
64. stallation or setup adjustment of customer controls and installation or repair of systems outside the unit 65 Appendix Limited warranty 5 How do you get warranty service To obtain warranty service in the United States of America visit www telephones att com or call 1 800 222 3111 In Canada please dial 1 866 288 4268 NOTE Before calling for service please review the user s manual A check of the PRODUCT controls and features might save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty Transportation delivery or handling charges are prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 6 What must you return with the PRODUCT to get warranty service You must a Return the entire original package and contents including th
65. the call off mute e Press MUTE and resume speaking The MUTE light turns off OR Mute is automatically canceled when you end the call Onorte Switching between the handset and the speakerphone cancels the mute function Audio assist is a trademark of Advanced American Telephones 24 Telephone operation Options while on calls Flash call waiting If you subscribe to call waiting service from your telephone service provider you hear a beep if someone calls you while you are already on a call Press FLASH to put your current call on hold and take the new call Press FLASH anytime to switch back and forth between calls For more information on caller ID with call waiting refer to About caller ID on page 34 Ownores Use FLASH to access other telephone company subscriber services as described by your telephone service provider The telephone cannot display the caller ID information if another telephone on the same line is in use Make sure not all extensions are in use Temporary tone dialing If you have dial pulse rotary service only use this feature to temporarily switch from dial pulse rotary service to touch tone dialing during a call 1 During a call press TONE Buttons pressed after this send touch tone signals Use the dialing keys to enter th
66. the oldest entry is deleted to make room for new incoming call information If a call is answered before the information appears on the screen it is not saved in the call history 36 Caller ID operation 16 CALLS 5 NEW 12 00 11 20 15 CHRISTINE SMITH 888 722 7702 w16 12 0011 20 15 3 Reviewing call history New and total calls When your telephone is in idle mode the screen shows the total number of all incoming calls and the number of calls that have not been reviewed Each time you review a call history entry marked NEW the number of new calls decreases by one The caller ID entries are shown in chronological order To review call history Use the following steps to review the call history 1 When the telephone is idle press CID W to enter the call history 2 Press DIR A or cCID W to scroll and view through the caller ID entries 3 Press FLASH to exit and return to idle mode Ovores If you try to review call history entries when there are none the telephone shows CALL LOG EMPTY and plays an error tone e If you scroll to the end of the call history the screen shows END OF LIST with an error tone 37 Caller ID operation CHRISTINE SMITH 888 722 7702 12 00 11 20 15 1888 7227702 722 7702 1 722 7702 888 722 7702 7227702 12 30411 20 15 Returning a call Use the following steps to dial a telephone number in the call history 1 When the telephone is id
67. tion must be provided to your telephone service provider upon request For equipment approved prior to July 23 2001 the product identifier is preceded by the phrase FCC Reg No and the REN is listed separately For equipment approved after that date the product identifier is preceded by US and a colon and the REN is encoded in the product identifier without a decimal point as the sixth and seventh characters following the colon For example the product identifier US AAAEQO03T123XYZ indicates the REN would be 0 3 The REN is used to determine how many devices you can connect to your telephone line and still have them ring when you are called In most but not all areas the sum of all RENS should be five 5 0 or less You might want to contact your telephone service provider for more information Connection and use with the nationwide telephone network The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular wall jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines see installation instructions in the user s manual This equipment may not be used with coin telephone lines or with party lines I
68. to use most features of this telephone In the event of power failure this telephone works only to make or answer calls with the handset Refer to Line power mode no AC power on page 26 for more details This telephone is hearing aid compatible and features a speakerphone for hands free use It also features 10 speed dial memory locations for speed dialing and has a directory that can store up to 25 additional numbers with names This telephone supports caller ID with call waiting service Caller ID services are subscriber services available from your telephone service providers and fees may apply It also features a built in digital answering system that can store approximately 19 minutes of messages and memos with a total of up to 99 messages You can access the answering system from a remote touch tone telephone This user s manual contains detailed instructions for using your AT amp T CL4939 big button big display telephone Please read it before using this telephone Getting started Quick reference guide REMOVE CID V While reviewing the call history entries press and hold to clear the call history page 41 Press to display the call history page 37 While using the menu press to scroll through the settings page 15 While reviewing an entry stored in the directory or call history press to delete pages 33 and 41 While entering names or numbers press to backspace and erase a c
69. vice 5 Place the telephone just above the telephone outlet mounting studs Slide the telephone down until the telephone is held securely on the telephone outlet mounting studs Place the handset in the telephone base 10 Getting started Installation options 6 Plug the small end of the power adapter into the POWER jack on the back of the telephone base Plug the large end into an electrical outlet not controlled by a wall switch T Move the top of the display up or down to adjust the angle of the screen for maximum visibility Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position follow the steps below 1 Unplug the large end of the power adapter from the electrical outlet Unplug the small end of the power adapter from the POWER jack on the back of the telephone base 2 Slide the telephone base upwards then pull the telephone base away from the wall and remove from the studs 3 Unplug the telephone line cord from the telephone base and telephone wall jack Untie the bundled telephone line cord Remove the telephone line cord from the slot on the bottom of the telephone base 11 Getting started Installation options 4 Lift the handset and place it aside Hold down the switch hook on the telephone base then slide the handset tab upwards to remove it from the slot Rotate the handset tab 180 degrees Push the handset tab down into th
70. xplanations of other displays in this window blank The answering system is off The answering system is answering a call OR The answering system is being accessed remotely 0 No messages 1 99 Total number of messages and memos During playback the number of the message 0 59 Elapsed time while recording a memo counting F The answering machine memory is full Delete some messages to make room for more Getting started Screen messages Display screen messages DELETED All the entries stored in the call history have been deleted OR The directory or speed dial memory number has been deleted DIRECTORY EMPTY There are no telephone numbers stored in the directory CALL LOG EMPTY There are no entries in the call history END OF LIST You have reached the end of the call history record LINE IN USE Another telephone on the same line is in use RINGING There is an incoming call NO AC POWER There is no AC power Check the power adapter connection to the telephone and the electrical wall outlet MEMORY FULL The directory is full ONLY 15 ALLOWED The name you entered in the directory is over 15 characters ONLY 24 ALLOWED The number you entered in the directory or speed dial memory is over 24 digits SET CLOCK The clock needs to be set STORED The entry is saved in the directory or speed dial memory successfully XX CALLS YY N
71. y entry if any Press FLASH to return to idle mode To delete all call history entries Use the following steps to delete all call history entries 1 2 When the telephone is idle press CID V to enter the call history Press and hold REMOVE The screen shows REMOVE ALL Press REMOVE within three seconds to confirm and delete all records from the call history The screen shows DELETED with a confirmation tone then CALL LOG EMPTY with an error tone It then automatically returns to idle mode Once the entries are deleted you cannot retrieve them OR Press FLASH to exit and leave all caller ID entries intact 41 Answering system operation About the answering system and voicemail You may have two different types of voice messages those left on your built in answering system and those left on your service provider s voicemail system fees may apply Your telephone s built in answering system messages and voicemail messages are separate To listen to your voicemail you typically dial an access number provided by your telephone service provider followed by a security code or PIN Some service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider To use your voicemail service rather than your answering system turn off your answering system

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