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RingStor User Manual - Welcome to RingStor, provider for cloud

1. Data Task View Storage Report System Help i Task List Event Viewer Users DataSet Schedules MountPath Storages A rei ii Severity Al DataAgent an y Datasever an Total 100 El j Time Severity DataAgent DataServer User Description Task ID S 6 1 2014 2 53 PM Info rswin7 rswin7 DataAgent rswin7 is onli 6 1 2014 2 53 PM Info system DataServer rswin7 is on 3 3 MySQL Database 5 4 2014 9 56 AM Info vmwin2k3svr2 rsex DataAgent vmwin2k3svr 3 SQL Database Ba es i vmwin2k3svr2 6 1 2014 12 13 AM Info system DataServer rswin7 is on tel Exchange 2003 Md 5 31 2014 7 41 PM Info system DataServer rswin7 is on 5 31 2014 7 21 PM Info system DataServer rswin7 is on 5 31 2014 6 08 PM Info system DataServer rswin7 is on 5 31 2014 5 38 PM Info system DataServer rswin7 is on 5 31 2014 12 09 PM Info system DataServer rswin7 is on 5 31 2014 11 46 AM Info system DataServer rswin7 is on 5 29 2014 11 54 PM Info system DataServer rswin7 is on 5 29 2014 10 14 PM Info rswin7 system DataServer rswin7 is on 5 29 2014 10 13 PM Info system DataServer rswin7 is on 5 29 2014 10 13 PM Info vmwin2k3svr2 rsex DataAgent vmwin2k3svr 5 29 2014 10 12 PM Info rswin7 rswin7 DataAgent rswin7 is onli 5 29 2014 10 12 PM Info system DataServer rswin7 is on 5 29 2014 9 10 PM Info system DataServer rswin7 is on 5 29 201
2. Figure 3 6 DataSet Tab After selecting an agent in DataAgent Explorer on left DataSet tab is activated to display all DataSets under this Page 36 agent for the DataAgent 3 3 5 Schedules tab view manager schedules CE E Data Task View Storage Report System Help r af tive Exp Schedule Explorer Figure 3 7 Schedules tab Schedules tab lists all schedules configured in RingStor 3 3 6 MountPath tab view manage MountPath Page 37 E RingStor Explorer mu Y JS PT A Data Task View Storage Heo System Help nee cia bil Event Viewer Task List Storages DataSet Schedules MountPath Users Total Capacity Free Space Ti Unique ID B EJ Reserved Figure 3 8 MountPath tab Storage Explorer displays all configured MountPath Pools by the type click each MountPath pool will activate this MountPath tab where all MountPaths under this pool are displayed 3 3 7 Users tab view manager users CS ee 7 Temas Data MESS View E Repot System Help all Task List Event Viewer Users DataSet Schedules MountPath Storages 4 gt x i ac e Current Location User Explorer gt DataAgent Operator Quick Find pei 1 3 Username ion Ti Creation Time i E ti Operator sex Master Comn Enabled Never Expire 7 2014 9 43AM
3. 5 22 2014 11 51 AM 8 Report Operator 8 Restore Operator Figure 3 9 Users tab Users tab is activated to display all users under selected role in User Explorer Page 39 4 Community 4 1 Introduction Community based data protection recovery and management is added into RingStor 1 0 release Community is a self managed part of RingStor cloud system that the community only sees and manages its own components DataAgent DataServer storage users configurations etc Each community possesses own resources and resources are not shared among the communities RingStor Cloud ana gt gh DataAgents i Community B Community A nl a a Disk Array Cloud Indexer E The support of community based data protection and recovery within one RingStor cloud system present a great flexibility and manageability to enterprise data center that requires different set of business rules and separate resources for their customers while the system can be easily managed by the data center via just one simple user interface Page 40 4 2 Community Management Managing a community is simple via RingStor Explorer just one form to fill out the required info to create a new community E y A FSA A 6 Create New Community aa a Basic Info Administrator Name Username Notes Password Confirm Password Backup Data Size per DataAgent Backup Da
4. Cloud End Point Cloud Hostname Cloud Port RingStor Login Credentials User Password Ringstor Next gt Cancel Page 27 RingStor Cloud End Point must be accessible by this DataAgent RingStor user s username password must be provided to connect to RingStor cloud Cloud End Point Cloud Hostname provide hostname or IP of an online Cloud End Point in existing RingStor cloud Cloud Port the port for the online Cloud End Point above RingStor Login Credentials User provide RingStor user s username that has rights to install the DataAgent Password password for RingStor user Click Next to continue Step 6 Select Application Agents Setup RingStor DataAgent 2 1 1 Oj xj DataAgent Configuration AT Install Agents Available agents to install on this DataAgent are listed below Please select agent s to continue TF Exchange 2003 MySQL Database Backup Exchange 2007 SQL Database Backup RingStor lt Back Next gt Cancel Available agents for this DataAgent are displayed and can be selected The available agents are based on DataAgent s platform and agents licensed to use on this platform Please read Introduction section for description of each agent Click Next to continue Step 7 Setup DataAgent Service Page 28 Setup RingStor DataAgent 2 1 1 i 15 x DataAgent Configuration DY Specify user account information
5. Point of Time As Specified data backed up on and before specified time will be restored Step 6 Provide pre post scripts if needed Page 93 Provide pre or posttask scripts ifneeded Pre Backup and Restore Script Pre Script Working Directory Post Backup and Restore Script Post Script Step 7 Select Schedule Recurrence Type Final Step Summary Page 94 Schedule Name archiving task for my dataset 1 Task Type Archiving DataSet my dataset 1 Agent File Archiver DataAgent Alex Ring Schedule Weekly Start Time 2 11 2010 12 00 00 AM Nerver end Final step shows the summary of the schedule click Back to make modifications click Finish to create the schedule A pop up message will be displayed after creation Page 95 9 Data Storage 9 1 Introduction Data transmitted to RingStor system are stored in MountPaths MountPath is a folder resided on a magnetic disk hard drive USB drive SAN drive etc Based on its connection to the DataServer MountPath is split into two types e Directly Attached a local folder hard wired to a DataServer for example hard drive USB drive e Network Shared a network shared path accessible to all DataServers for example a UNC path a SAN drive IMPORTANT TIP In order for DataServer to access a MountPath the domain user account that DataServer service is runs with must have read write access to the MountPath Please see DataServer Installation for m
6. Step 4 Depending on DataSet selected specify contents for the DataSet File Backup DataSet Page 49 Step 4a 1 Select Files Folders SelectRemove folders files from the DataAgent rswin2k3svr1 eE CA aE EA EIDA For File Backup agents select folders and or files on DataAgent Selected folders and or files are DataSet s contents All data in contents will be protected and thus can be recovered DataSet s contents can also be modified after its creation Step 4a 2 Provide optional file type filter s Page 50 Provide optional criteria for selected DataSet contents E Inclusive file filter ex docx tt F Exclusive files filter ex docx txt Exclude following folders and files ex c myfolderimysubfolder d imyfolderimysubfolder myfile ext F Include hidden folders and files Optionally filters can be added to skip files or folders in the DataSet SQL Database Backup DataSet Step 4b 1 Specify SQL Database Page 51 Provide SQL Server settings and database Database sser O Windows authentication DataAgent service account SQL server authentication User Password Click Get Databases button to retrieve databases Database Cd Hold Ctrl key to select more e For SQL Database Backup agent provide SQL server username and password database for protection Click Get Databases button to list all databases and select one
7. Exchange Backup is an agent that uses Backup to protect Microsoft Exchange on a DataAgent 5 2 5 Exchange Mailbox Backup Exchange Mailbox Backup is an agent that uses Backup to protect messages in Microsoft Exchange mailbox on a DataAgent Please note in order for RingStor to backup mailbox contents make sure a For Microsoft Exchange 2007 or newer version Microsoft Exchange Server MAPI Client and Collaboration Data Objects client library must be installed prior to use RingStor Exchange Mailbox backup The library can be downloaded from Microsoft web site at http Awww microsoft com en us download details aspx id 1004 b DataAgent service account must have full permission to access Exchange mailboxes 5 2 6 Bare Metal Backup Bare Metal Backup is an agent that uses Backup to protect a hard drive partition on a DataAgent Page 45 5 3 DataSet DataSet is a collection of application data on DataAgent that require protection DataSet s protection scheme is supported by its associated Agent explained above Creation of a DataSet is the first step to implement data protection plan in RingStor You may start New DataSet Wizard from any of following places in RingStor Explorer Main Menu gt Data gt Create New DataSet DataAgent Explorer gt DataAgent gt Right Click a DataAgent gt Create New DataSet DataAgent Explorer gt DataAgent gt Right Click an Agent gt Create New DataSet New DataSet Wizard This wizard
8. 12 4 Task Manager mt ir a 135 12 5 teense Management adn 135 1201 ACIVA ION rt at tl E la bae ella lane 136 12 6 Ups iii A ee A i E ia 136 A ae E aaa aoaaa aeae aa aa eE rara epea eA aaaea pE Saa Stee aE DLA aa dakia EREN aaaea 138 Appendix A Error Code 3 2025 csscesteeccetccecedecezi ii ri 139 Page 4 1 Overview This user manual provides step by step instructions on how to install and manage RingStor enterprise data protection and recovery software suite version 2 1 This document is also available on the web at htto www ringstor com 1 1 RingStor Data Protection RingStor cloud backup software provides three different ways to backup the data Online Backup Only Local Backup Only and Local Backup with Replication Online Backup Only data is transmitted and saved to RingStor cloud storage Local Backup Only data is backed up to local storage only Local Backup Replication data is backed to local storage first then replicated offsite to the remove storage as shown in picture below RingStor Restore Cloud Storage from A ean zon 3 4 Local Backup i Local Backup Replicate offsite 5 y PZ aliyun com FTP Server 1 2 RingStor Cloud Backup Editions RingStor suite comes with three editions designed for Professional Office SMB and Enterprise Following table Page 5 shows the difference among these three editions Lite Edition Standard Edition Enterprise Edition Window
9. Selecta reporttype to continue Task Event Storage DataAgent DataServer User UserActivity DataSet Protection Task Detail Note that the Next button is disabled until you made selection Step 4 Set report criteria Task Report Page 118 Select criteria for this report and click nextto continue Fixed Time Range From To Sliding Time Range last1 hour Task Archiving Restore Pruning Backup Full Text Indexing Completed Y Running Killed Failed Suspended Dataagent fH Datasener our Path Poot Event Report Page 119 Storage Report Select criteria for this report and click next to continue Fixed Time Range From 11 25 2010 Ey To Sliding Time Range last1 hour Severity Critical Y Error V Warning Page 120 jo eate New Report DataAgent Report Page 121 B Create New R poria E DataAgents that used following DataServers DataServer Report Page 122 Select criteria for this report and click next to continue User Report Page 123 Select criteria for this report and click next to continue usemame OR Users the belong to following role User Activity Report Page 124 PR O x E B oOo Select criteria for this report and click next to continue Fixed Time Range From 11 25 2010 Ey To Sliding Time Range last1 hour Select user or role Username OR Users that belong to following role Role
10. create a new DataSet to start data protection Import Data from Local Disk import backup data from local disk for a DataSet into cloud Task Menu Schedule New Task use to create a new schedule View Menu DataAgent Explorer open DataAgent Explorer on left side DataServer Explorer open DataServer Explorer on left side Schedule Explorer open Schedule Explorer on left side Storage Explorer open Storage Explorer on left side User Explorer open User Explorer on left side Storage Menu Add New MountPath add a new mount path to the cloud Add New MountPath Pool add a new mount path pool to the cloud Storage Usage check spaces for all MountPath and Backup Data Report Menu Create New Report create various reports Open Report open an existing report System Community view and manage communities Cloud End Point view system info on Cloud End Point License Info show license installed upgrade license Configuration view and manage system wide configurations Help Menu Documentation links to online documents About RingStor version info 3 2 Explorer DataAgent Explorer view manage DataAgents and agents DataServer Explorer view manage DataServers and storages Schedule Explorer view manage Schedules Storage Explorer view manage MountPath Pools and MountPaths User Explorer view manage users 3 3 Content Tabs Page 32 3 3 1 Event Viewer view system events
11. 231 database files are missing 232 fail to restore database 233 data quota for DataAgent is exceeded 234 data quota for user is exceeded 235 task is not completed 236 task has no enought free space for its data 237 Exchange backup failed 238 Exchange restore failed 301 fail to send message 302 fail to receive message 303 fail to establish connection 381 unknown message received 402 failed to load DataServer s license file 403 DataServer s license has expired Page 141 maximum number of DataServers allowed by license has 404 been exceeded maximum number of DataAgents allowed by license has 405 been exceeded maximum number of Devices allowed by license has 406 been exceeded maximum number of Agents allowed by license has been 407 exceeded 408 agent type is not supported by the license 409 license key is invalid 410 license file is invalid 411 licensed time has not yet started 412 Full Text Indexer is not supported on this platform 413 cannot upgrade license to evaluation license number of Full Text Indexer allowed by license has been 414 exceeded 415 IP for DataServer is not allowed by the license OS for DataServer is not allowed by the license for this 416 DataServer H of processors for DataServer exceeds the allowed by 417 the license for this DataServer 418 user allowd to instal
12. Data Protection Report Page 125 Select criteria for this report and click nextto continue DataAgent All Task Detail Report Page 126 Select criteria for this report and click nextto continue Show status for files successfully backed up Show status for files that failed to back up Step 5 Select output format Page 127 Select a report output format to continue csv comma separated value CSV file is a text based file which can be viewed by text viewer or Microsoft Excel html HTML file is web page file which can be viewed by internet explorer Note that the Next button is disabled until you make selection Step 6 Select delivery method Page 128 Select a report delivery method to continue On demand wait for report Select this option if you want to view the report immediately Scheduled Select this option to schedule the report Report will be generated at specified time and emailed to designated user s Note that the Next button is disabled until you make selection o If On demand is selected click Next to go to final step If Scheduled is selected click Next to continue to set up the schedule Step 7 Select schedule reoccurrence Page 129 Depending on which recurrence is selected use following step to provide schedule s details Step 8 Select users that will receive the report Page 130 Email address for selected users must be pro
13. DataServer takes thus faster data can be transmitted to RingStor for protection This feature of RingStor provides a real time adaptive infrastructure You may consider attaching more DataServers in the following scenarios e More data on existing DataAgents are added for protection e New DataAgents are added e DataServers are overloaded some tasks are running slow or halting due to lack of data streams 12 1 2 Detach Detach is an operation to remove a DataServer out of RingStor system and make it unavailable for DataAgents for data protection You may need detach in following scenarios e DataServer fails due to hardware operating system e DataServer requires upgrade e Make DataServer unavailable for DataAgents to use temporarily Detach will automatically occur for a DataServer if any of following occurs e License is invalid or expired Detaching a DataServer shrinks RingStor system Less DataServers in RingStor more loads other DataServers will take thus slower data can be transmitted to RingStor for protection 12 2 DataAgent 12 2 1 Attach Attach is an operation to add a DataAgent to RingStor system and make the data on it available for data protection You may need attach DataAgent in following scenarios e Puta detached DataAgent back to RingStor from RingStor Explorer e Add a newly installed DataAgent to RingStor during its installation Page 134 12 2 2 Detach Detach is an operation to remove a DataAgen
14. Explorer RingStor Explorer is a Windows based user interface that provides user the ability to manage every aspects of RingStor system Page 9 2 Installation The installation of a complete RingStor system shall follow these steps 1 The Cloud End Point must be installed first Install Cloud Indexer Install DataServer to the cloud Install RingStor Explorer a fF oO DW Install DataAgent on computers where data need backup RingStor Explorer can be installed on every user s computer to manage RingStor system 2 1 Installation Preparation To install Standard and Enterprise Edition following must be prepared before starting the installation 1 A domain user account that will be used to run Cloud End Point Cloud Indexer and DataServer services inside cloud This domain user account must have full access to the paths specified in 2 and 3 below 2 A network shared path where the domain user has full access This network shared path will be used to store index 3 One or more network shared path where data will be stored Additional such path can be added after cloud installation is completed For Lite Edition Local System account can be used to install services Locally connected hard drive can be used to store backed up data 2 2 Cloud End Point Cloud End Point can be installed on following platforms e Microsoft Windows XP Vista 7 2003 2003 R2 2008 2008 R2 8 2012 e Recommended Memory 3GB or more 2 2 1 System Requ
15. Task Wizard walks through several steps to create a new schedule Step 1 Introduction Step 2 Name Schedule Page 65 backup dataset 1 Description write some description here Note that the Next button is disabled until you type the name above Step 3 Select Task Type Page 66 Please specify the task type to schedule Backup Restore Note thatthe Next button is disabled until you specify the task type to schedule The available task type for selection depends on the DataSet The picture above shows an example for a File Backup DataSet Step 4 Following are steps by steps instruction to schedule a backup task Backup for File Backup DataSet Step 4 1 Select DataAgent Agent DataSet and Backup Type select Full or Incremental backup type as show below Page 67 IB Create New Schedule Please select the Dataset to schedule the task rswinlk3svri File Backup C Incremental Backup Note the first incremental turns into a full backup automatically Note that the Next button is disabled until you select a DataSet Backup for SQL Database Backup DataSet Step 4 2 Select DataAgent Agent DataSet and Backup Type select one of four backup types as shown below Page 68 Create New Schedule x Please select the Dataset to schedule the task soL Database Backup fsa X Backup Types Full Backup C Differential Backup Note a full backup must
16. can be downloaded from Microsoft web site at http www microsoft com en us download details aspx id 1004 1 5 Cloud End Point A Cloud End Point is a lightweight software service to provide access point to DataAgents The Cloud End Point can be deployed inside an enterprise network to provide LAN backup this deployment is a private clou The Cloud End Point can be also deployed with appropriate firewall settings to become a public cloud to DataAgents that use public internet for backup and restore Each Cloud End Point must be licensed to run in RingStor system For license info please go to http www ringstor com for details 1 6 Cloud Indexer A Cloud Indexer is a software service to provide indexing service to cloud The index for objects backed up inside cloud are maintained by Cloud Indexer Page 8 1 7 DataServer A DataServer is a cell brain in RingStor cloud system to provide services in data protection data recovery etc DataServer consists of a suite of software installed on a computer In addition DataServer provides a rich set of functionality on server side to browse and restore data etc In Lite Edition only one DataServer can be installed In Standard and Enterprise Edition multiple DataServers can be installed in RingStor system for load balancing Each DataServer must be licensed to run in RingStor system For additional DataServer license please go to http www ringstor com for details 1 8 RingStor
17. for administrators to manage all components in RingStor For more information about RingStor and its components please visit on the web at http www ringstor com Page 6 An example of RingStor configuration is illustrated below RingStor Cloud P al o gt ras ee lt A oo ES y i Community B y RingStor Explorer DataAgents Community A Y d DataServer ue J W gt oe 4 Network Switch a Disk Array gt Cloud Indexer f 1 4 DataAgent A DataAgent is a suite of software installed on a computer whose application data requires protection Each application data is supported by an Agent that provides backup service Agents supported in release 2 1 are File Backup SQL Database Backup MySQL Database Backup and Microsoft Exchange File Level Backup Each DataAgent and its agents must be licensed to run in RingStor system For additional DataAgent or agent license please go to http www ringstor com for details 1 4 1 File Backup A File Backup agent can maintain multiple copies at different point of time for same file File Backup can run in form of one or more full backup with a number of incremental backups Files protected under File Backup can be restored to a point of time selected by user Page 7 1 4 2 Bare Metal Backup A Bare Metal Backup agent takes a snapshot of selected volumes and backup data to image files locally for quick disaster recovery The
18. from RingStor Explorer to provide summary for RingStor Following reports are supported in RingStor e Task Report generate history info for tasks e Event Report generate events for a given time frame etc e Storage Report generate summary info for all MountPaths e DataServer Report generate summary info for all DataServers e DataAgent Report generate summary info for all DataAgents e User Report generate summary info for all users e User Activity Report generate a list of activities for a user e Data Protection Report generate report on DataSet s protection status for a DataAgent e Task Detail Report generate report on files backed up by a task Report can be generated in several formats CSV Html Report can also be scheduled and emailed to specified users when ready 11 2 Create New Report Creating a new report is a series of steps managed by Create New Report Wizard accessible from any of following places within RingStor Explorer Top Menu gt Report gt Create New Report Create New Report Wizard Step 1 Introduction Page 115 Create New Rep port Create New Report This wizard will guide you through the steps to create a report Step 2 Name the report Page 116 Create New Report eiw Name ol ca Description write some description here Note that the Next button is disabled until you provide the name Step 3 Select report type Page 117
19. info 2045 fail to update DataSet info 2046 no DataSet is specified 2047 no content is specified 2048 content is not found 2049 fail to delete DataSet 2050 fail to browse DataSet 2051 fail to browse DataSet 2052 fail to browse DataSet 2053 fail to browse DataSet Page 147 2054 no object s are specified 2056 no account is specified 2057 no account is found 2058 no account is found 2059 no store is specified 2060 no store is found 2061 no site is specified 2062 no site is found 2063 fail to update DataSet info 2064 fail to load events 2065 fail to check license 2066 fail to update license 2067 user does not exist 2068 role does not exist 2069 user does not have sufficient rights 2070 license key does not match 2071 fail to load MountPath info 2072 fail to create MountPath 2073 no MountPath is specified 2074 no MountPath is found 2075 fail to update MountPath info 2076 fail to delete MountPath 2077 fail to load MountPath Pool info 2078 no MountPath Pool is specified 2079 no MountPath Pool is found 2080 fail to update MountPath Pool info 2081 fail to create MountPath Pool 2082 cannot delete reserved MountPath Pool Page 148 2083 fail t
20. walks through several steps to create a new DataSet Step 1 Introduction Page 46 Welcome to Create New DataSet Wizard This wizard will guide you through the steps to Create a new DataSet Please make sure the following before proceed DataAgent which DataSetis Created on is online Click Next to continue Step 2 Name the DataSet Page 47 backup dataset 1 Description write some description here Note that the Next button is disabled until you type the name above Nex r AAA A A Provide a friendly name for the DataSet Provide optional description for the DataSet Click Next to continue Step 3 Choose DataAgent Agent Page 48 Select a DataAgentto view list of available Agent Select an Agent to continue File Backup v Select a backup mode to continue Online Backup Local Backup Local Backup Replication Note thatthe Next button is disabled until you select an agent Select DataAgent Agent for the DataSet The available list of Agent is from installed agents on the selected DataAgent Select backup mode for this DataSet Online Backup Local Backup or Local Backup Replication Online Backup data is transmitted and saved to RingStor cloud storage Local Backup data is backed up to local storage only Local Backup Replication data is backed to local storage first then replicated offsite to the remove storage as shown in picture below Click Next to continue
21. 4 9 01 PM Info vmwin2k3svr2 rsex DataAgent vmwin2k3svr 5 29 2014 9 01 PM Info vmwin2k3svr2 rsex DataAgent vmwin2k3svr da 5 29 2014 8 53 PM Info vmwin2k3svr2 rsex DataAgent vmwin2k3svr 5 29 2014 8 53 PM Info vmwin2k3svr2 rsex DataAgent vmwin2k3svr 5 29 2014 8 49 PM Info vmwin2k3svr2 rsex DataAgent vmwin2k3svr lt Login As rsadmin Figure 3 2 Event Viewer Tab All events are listed with time severity description and DataAgent DataServer Task if applicable Double click one event to bring up the event detail window shown below Page 33 Figure 3 3 Event Detail Window 3 3 2 Task List view manage running tasks Task List Event Viewer Users DataSet Schedules MountPath Storages a Datahgent Detadener ams Stow Completed Tasks i Task Type Task State alee a Completed 0 Bytes 0 Bytes Exchange 200 Completed 45 58 MB 45 Exchange 200 r Completed 45 58 MB 45 Exchange 200 r Completed 45 58 MB 45 N A Failed 0 Bytes 0 Bytes NIA Completed 0 Bytes 0 Bytes N A Killed 0 Bytes 0 Bytes NIA Killed 0 Bytes 0 Bytes NJA Completed 0 Bytes 0 Bytes Exchange 200 Backup Incr Completed exmb1 7 03MB 7 03 Exchange 200 Backup Incr Completed exmb1 7 03MB 7 03 Exchange 200 Backup Incr Completed exmb1 7 03 MB 7 03 Exchange 200 Backup Incr Completed
22. 5 2 3 MySQL Database BacCkUP cocccnniconncinnncccconncnnonnnnnncnnanccnnn rca 45 52A Exchange BackUPiria a a N ie hte OE A ed eee 45 pea Exchange Mailbox BACKUP sosis n a a E pee teedh gees aete ete aed 45 526 Bare Metal BACKUP aiarar a aea ATA REAA Arde EAREN 45 Da Data tt E E E S 46 DEA Backup iaa tarde tisdale loable le cba E 56 5 41 Backup to LocalDiSk ocicoiiniin nied ee ail tie adie nite dia adie 56 5 4 2 Backup to Local Replicate to Cloud Storage ooooocincccninccinocononocnconcccnonnnnnrnn nano cnn rca narran nac 57 5 4 3 Online Backup to RingStor Cloud ooooncccocccccnonccononanoncccconnnononc nano cn nac c cnn nana cnn nana rn nnnn nn 58 6 D ta ROCOVEMNY reaa a eect cea AES AE sate nets sa ceusee shacey evisnceateeseceuyessaceavere 60 6 1 Planning Data RECOVER SE a 60 A A kiana a ae ee ie ai 60 6 1 2 SQL Database Backup anervatu aaa tati 60 6 1 3 MySQL Database BacCkUP cccccionncinnncnnnccccncccononnnannncnnc cnn rn 60 614 Exchange Backup nuera eiii anki A AEREE ia E ET dee 60 6 1 5 Exchange Mailbox BACKUP sin ein a a a a a A a R 60 6 16 Bare Metal BackUp sunno a E A E A a SA 60 6 2 Data RECOS oare e e ei es ee et 60 6 2 1 Restore from Local B ck n s rieira aare eaa aR AATRE APANA ERAS AAKER AREAKO AAA RRE EAF ECR EAR ARRES 61 6 2 2 Restore from RingStor ClOUd ooococonncccnonicncoccconnconanocononncnnnonnnnnnnnnne Tan R raea ranma aa E aata 61 6 2 3 Restore from Public ClOuA visorna naina atana aaa aae a
23. 5 is required Page 29 You may download NET framework from microsoft com at http www microsoft com en us download details aspx id 21 2 6 2 Install RingStor Explorer Run Installer Run the downloaded executable on the computer to start RingStor Explorer installation Step 1 Start Installation Step 2 License Agreement Step 3 Specify Installation Root Folder Step 4 Menu and Shortcut Step 5 Finish Installation Click Next to start and complete the installation process Page 30 3 RingStor Explorer RingStor Explorer is a graphic user interface GUI to access and manage RingStor system In this interface authenticated user can perform following functions e View Manage Communities e View Manage DataServers DataAgents and components installed on them e View Manage Schedules e View Manage Tasks e View Manage Storage e View Manage Users e View Manage Reports e View Manage License e View Manage Updates Restor pire Data Task View Storage Report System Help Task List Event Viewer Users DataSet Schedules MountPath Storages pones DataAgent All X DataServer All Severity DataAgent DataServer User Description Task ID rswin7 rswin7 DataAgent rswin7 is onli system DataServer rswin7 is on vmwin2k3svr2 rsex DataAgent vmwin2k3svr t system DataServer rswin7 is on ted Exchange 2003
24. 71 DataAgent vmwin2k3svr2 ID 60d122a9 6a82 4527 v Agent Exchange 2003 Mailbox Dataset Backup Types Full Backup Incremental Backup Note the first incremental tums into a full backup automati Note that the Next button is disabled until you select a DataSet Backup for Bare Metal Backup DataSet Step 4 6 Select DataAgent Agent DataSet and Backup Type select one of four backup types as shown below Page 72 Create New Schedule x Please selectthe Datasetto schedule the task DataAgent Agent Bare Metal Backup DataSet brnr ES Backup Types Full Backup C Differential Backup Note that the Next button is disabled until you select a DataSet Back Next Cancel Step 5 Select Online Backup or Local Backup Page 73 Create New Schedule x Select Backup Online Backup to Cloud Local Backup to DataAgent Options Select Folder for Backup Data Backup to default DataAgent local backup folder C Backup to a specified local folder m ex cimydata Imyservensharedpath Replication Local backup will be imported to cloud later C Replicate local backup to cloud after backup is done I Delete local backup after replication is completed if checked data can only be restored from cloud Back Next Cancel Step 6 Provide pre post scripts if needed Page 74 Provide pre or posttask scripts ifneeded Pre Backup and Res
25. 900 fail to raise event 903 fail to subscribe alert 904 fail to unsubscribe alert 1000 VSS is supported 1001 VSS is not supported 1002 Wrong VSS command 1003 fail to create VSS copy 1004 fail to delete VSS copy 1500 cloud fail to load property 1501 cloud fail to start deamon 1502 no DataServer is online 1503 cloud fail to create registry file 1504 cloud fail to load registry file 1505 cloud fail to save registry file 1506 cloud fail to get hostname 1507 cloud fail to get port 1508 cloud fail to save property 1509 cloud fail to install service 1510 cloud fail to start service 1511 license file is not found 1512 fail to read license file 1513 cloud update already installed 1514 required update is not installed 1515 update on wrong platform 1516 cloud not found 1517 cloud update failed 1518 cloud update not installed 1519 cloud update is required by others Page 145 1520 newer update is detected 1521 only one DataServer can be installed for Limited edition 1522 cloud fail to access index path 2001 fail to log in 2002 fail to connect to end point 2003 DataServer is not specified 2004 fail to parse xml 2005 user did not log in 2006 no role is specified for the user 2007 no DataAgent is found 2008 fail to update DataAgent info 2009 fail to attach DataAgent 2010 fail to
26. DataSet local dataset Backup Mode Local Backup Backup Types Full Incremental Select Backup Data Storage Local Backup to DataAgent nline Backup to Clot For first backup of large DataSet you may backup to local disk to create a base line importthe backup to cloud to save bandwidth and backup time Provide Folder for Backup Data Backup to this folder for all local backups on DataAgent wswin7 localbackups ex c mydata myserverisharedpath Provide the folder on local disk of DataSet s DataAgent All local backups will be stored at specified location and available to restore 5 4 2 Backup to Local Replicate to Cloud Storage In addition to Backup to Local Disk backup has an option to replicate the local backup to RingStor cloud or other public cloud storage ex Amazon S3 To access this feature right click a DataSet select Backup and Recover as below Page 57 DataAgent rswin7 DataSet local with rep dataset Backup Mode Local Backup Replication Backup Types Full Incremental Select Backup Data Storage Local Backup to DataAgent Inline Backup to Cloud For first backup of large DataSet you may backup to local disk to create a base line import the backup to cloud to save bandwidth and backup time Provide Folder for Backup Data Backup to this folder for all local backups on DataAgent swin7Vocalbackups ex c mydata myserverisharedpath Replication Lo
27. M4 5 31 2014 7 44 PM system DataServer rswin7 is on system DataServer rswin7 is on 5 31 2014 6 08 PM system DataServerrswin7 is on 5 31 2014 5 38 PM system DataServer rswin7 is on 5 31 2014 12 09 PM system DataServer rswin7 is on 5 31 2014 11 46 AM system DataServer rswin7 is on 5 29 2014 11 54 PM system DataServer rswin7 is on 5 29 2014 10 14 PM rswin7 system DataServer rswin7 ison 5 29 2014 10 13 PM system DataServer rswin7 is on 5 29 2014 10 13 PM vmwin2k3svr2 rsex DataAgent vmwin2k3svr 5 29 2014 10 12 PM rswin7 rswin7 DataAgent rswin7 is onli 5 29 2014 10 12 PM system DataServer rswin7 is on 5 29 2014 9 10 PM system DataServer rswin7 is on 5 29 2014 9 01 PM vmwin2k3svr2 rsex DataAgent vmwin2k3svr 5 29 2014 9 01 PM vmwin2k3svr2 rsex DataAgent vmwin2k3svr 5 29 2014 8 53 PM vmwin2k3swr2 rsex DataAgent vmwin2k3svr 5 29 2014 8 53 PM vmwin2k3svr2 rsex DataAgent vmwin2k3svr 5 29 2014 8 49 PM vmwin2k3svr2 rsex DataAgent vmwin2k3swr CEE Figure 3 1 RingStor Explorer The chapter will provide an overview of this GUI the detailed functions are scattered in subsequent chapters Figure 3 1 is an example screen shot The GUI has three major areas Top Menu Explorers and Content Tabs 3 1 Top Menu Page 31 Data Menu Create New DataSet
28. Operation succeeded 1 folder file does not exist 2 folder file cannot be read 3 data transfer is stopped due to request 108 MSSQL vss is in progress 109 data transfer is stopped due to request 110 fail to create task 111 fail to stop task 112 fail to resume task 113 fail to suspend task 114 fail to kill task 115 fail to update task 116 scan failed 117 task fail to start 118 task fails to read DataAgent s configuration task fails to load DataServers from DataAgent s 119 configuration 120 task fails to load DataSet from DataAgent s configuration task fails to load data contents for DataSet from 121 DataAgent s configuration 122 task fails to load task configuration 125 received an unknow task control command 127 DataAgent is detached 128 DataAgent is disabled 129 DataAgent is offline Page 139 130 DataAgent is uninstalled 131 fail to write data to specified destination folder file 132 fail to access specified destination folder file 133 task fails to read task configuration 135 to create task configuration 140 fail to access the MountPath 141 fail to establish connection for data transfer 144 task fails to connect to DataAgent for status update 145 unknown task type 146 task cannot be suspended in
29. RingStor User Manual Version 2 1 Last Update on October 17 2014 RingStor Inc 197 Route 18 South Ste 3000 East Brunswick NJ 08816 Page 1 1 N 3 4 Table of Contents A ecceecetacccccocesccenaazedbendet sccepu sotedeccurseceudeaevanaussacecseauetesoues sstesveeccrecubedsatvasestesouseee 5 it RingStor Data ProtectiON eiii raiteiden aa a a a a aaae a a aaa daei 5 1 2 _RingStor Cloud Backup Editions ss aion einafer aeaaea cnn aatia aaae aa ia aa at 5 1 3 Cloud Backup in A AAA eet 6 ka DataAgontiua si 7 LA ET 7 142 Bare Metal Backup A leans tyldelde navy hecbadeiaelta tht a AA 8 1 4 3 SQL Database Backup A nenn neen nsen nn enn 8 1 4 4 MySQL Database BackUp cccooconncccnnnccccncnnncncnonnccnoncc cnn cana cnnnn cn rnncnrnnrnrrnnnrnnrr nn nncan 8 1 4 5 Microsoft iExchange Backup eria n a A E E a a EE A a 8 1 46 Microsoft Exchange Mailbox Backups roe aa E E EEAS 8 135 Cloud End Pointene aeaa a a a a A MA al 8 A 0 0 oh n e lt E EA T E E AET 8 1 A REN 9 1 87 RingStor Explorer a A dada 9 TE A O 10 2 1 Installation Prepara 10 22 Cloud End HP UNE sea les a arate ton SG Sas casa BLN sation BLS Sd SU EEEE 10 2 2 1 System Requirement ceccce cee ce ete eeeececeeeeeeeaeeeeaaeeeeeeceaeeeeaaesaaeeceeeeesaaesseaaesseneeseaeeesaeesenaeeees 10 2 2 2 Install ClOUGIENG Polt s cocida 11 297 Cloud Ade micas rial 19 2 3 1 System REQUIFEMENE inii a a a aaa aaa a na cnn 19 2 3 2 nstall Clou
30. RingStor events e RingStor task history e RingStor user activity history 7 2 Data Retention The retention is based on number of file versions configured for the user or for the community Please see Community section for instructions 7 3 Data Pruning Task Pruning task can be scheduled to run to provide automatic data pruning For more details on how to schedule a data pruning task please refer to Task Scheduling section Page 64 8 Task Scheduling 8 1 Introduction Task is the action to transmit data within RingStor system All tasks are scheduled in RingStor system kicked off by a DataServer when their schedules are due RingStor supports various types of task e Backup to provide data protection for File Backup agent e Restore to provide data recovery e Pruning to purge old and unused data from RingStor Scheduling a task is a series of steps managed by Schedule New Task Wizard accessible from any of following places within RingStor Explorer Main Menu gt Task gt Schedule New Task DataAgent Explorer gt DataAgent gt Right Click a DataAgent gt Schedule New Task DataAgent Explorer gt DataAgent gt Click an Agent gt Right Click a DataSet gt Schedule New Task DataAgent Explorer gt DataAgent gt Click an Agent gt Right Click a DataSet gt Browse DataServer Explorer gt DataServer gt Right Click a DataServer gt Schedule New Task 8 2 Schedule Backup Task Schedule New
31. Software Restriction Policies 2 IP Security Policies on Local Compute Policy ve Increase a process working set lo Increase scheduling priority ic Load and unload device drivers 24 Lock pages in memory y Log on as a batch job A Lo g On as a service Manage auditing and security log i Modify an object label x Modify firmware environment values Perform volume maintenance tasks 4 m mn ri Security Settin Users Administrator Administrator SQLServer2005 Alex SQLServeties Administrators E Administrators Administrators at Click Next to start and complete the installation process 2 3 Cloud Indexer it Cloud Indexer is a required component in Enterprise Edition It can be installed on following platforms e Microsoft Windows XP Vista 7 2003 2003 R2 2008 2008 R2 8 2012 e Recommended Memory 2GB or more 2 3 1 System Requirement The following third party software must be installed prior to Cloud End Point installation e Microsoft NET Framework 3 5 is required You may download NET framework from microsoft com at http Awww microsoft com en us download details aspx id 21 2 3 2 Install Cloud Indexer Run Installer Download proper version of the installation executable from http www ringstor com Run the downloaded executable on the computer to start Cloud Indexer installation Step 1 Start Installa
32. a Aa A eae a aa E 62 T Data Pruning rn A aE aea ES 64 7 1 Planning Data FMMI E E A A N 64 Te Dala Retenes AE A A 64 235 Data Pruning Tasken aa a a a a a a 64 E A AAA A 65 8 1 A e Uleni app perreeneererrecre er cneeee rence rr encrty tree rr er cer teerrecr err enerererere rece eer ererercrrere ener err rere ee cnereeerrrey 65 8 2 Schedule Backup Task ici li idas 65 8 3 Schedule Restore Task ooonnccinicinnnnnnnnccnnncccccnnnccnnnnnc crac cnn 83 A A ct el siadecocdvenderchcatsasddcentaadcuadeg 2iventenssudensaecen bani sadedeacueehans feateasaacuetecere 96 9 1 INTOAUCUO ti tario eee dane 96 92 Mount ah Por ee adnate a eae eect ee akan ee a lin Yee 96 9 3 MountPath iii ee tee Ae 101 9 4 Storage Usagi ais 107 10 User Management cccccccecccesseeeceesseeeeeeesneeeeensneeeeensneeeeeesneeseessneeseessneesesesneeseessneeseessneesesssneeeeeeanes 109 HOS Rol titi aa 109 10 2 Uria tt it Mine ee Meine DE Mi i hn ed 109 TE Repos Ao A In coer vtccccens ote coer scnced tes zecced sscnccers i a 115 dit INtrOCUCHION 3 0 4 ie nah sis Bae ik ie ee eee de a ee ee Be ae 115 INS eaaa aTe aaa eaa eiaa aaea e Paaa aa aae aap iadaaa 115 TES Open Reportia dai At 132 12 System AdMiNIStIAtiON noi a ii 134 2 DA LO 134 PQA Aa a a lie cel ibas dhe 134 121 2 E e e E x idad 134 122 DRAGE ua E A a ieebautn tel vibrate tay beans 134 A O ka 134 T2222 Detac it ee hace A tech AD cd tie 135 12 37 JAEVONE VIO WO tai nadaa literas 135
33. aSet Step 4a 1 Select DataAgent Agent and DataSet B Create New Schedule Please select the Dataset to schedule the task Note that the Next button is disabled until you select a DataSet Step 4a 2 Select Data To Restore and Restore Destination If DataSet is under File Backup agent select destination as shown below Page 84 Restore Contents Select contents to restore Restore DataSet Restore Selected Objects select objects in next step Restore Destination restore the data to Original Location Local hard drive on DataAgent SelectDataAgent v Path ex c mydata myserverisharedpath Local hard drive on DataServer Select DataServer y Path E Save into a zip file If Restore Selected Objects is selected next step is 4f 3 to select objects to restore Step 4a 3 Select Objects for Restore Page 85 Select folders files by checking the checkbox Click folder to view its subfolders and files HE F m951c i ringstor_cloud_en_win_1 0 exe Eringstor_ dataagent_en_win_1 0 exe ringstor_dataserver_en_win_1 0 exe ringstor_explorer_en_1 0 exe o testo bd Version 1 1 2011 6 32 52 PM 33 Bytes version 1 1 2011 6 27 31 PM 31 Bytes i Version 1 1 2011 12 27 03 PM 19 Bytes ef de un604 PE vin 3 20 2007 6 40 08 AM 527 Bytes E index htm portjpg Jregulmod htm U welcome png listas non canes Click the checkbox to select or remove ob
34. ataAgent vmwin2k3sw2 Original Exchange Folder Note To restore from a Volume Shadow Copy based backup simple manual steps are required after completion ofthe task Locate the Exchanges files restored on selected DataAgent staging folder default to original Exchange folder dismount the Exchange components copy and overwrite files to appropirate Exchange location re mount the Exchange components C Local hard drive on DataAgent Path p ex caydata Uiserveripath Restore for Bare Metal Backup DataSet Step 4e 1 For Bare Metal Backup agent select destination as shown below for image files Page 91 3 Create New Schedule x Run the restore task on DataAgent ymwin2k3svr2 3 Local hard drive on DataAgent Path ex c imydata Wunyserverisharedpath Step 5 Specify Point of Time for Restore Page 92 If a particular file version is selected that version will be restored For all other objects please specify point of restore Please select point of time for restore Most Recent Copy From a Backup Select a previous backup ad Files Modified After This Time E from Date Sunday June 03 2012 B gt E to Date Sunday June 03 2012 B E Restore only from last completed backups l J Most Recent Copy most recent copy for the DataSet or selected objects will be restored From a Backup data backed up in selected full backup will be all restored
35. be performed before differential backup Log Backup Note a full backup must be preformed before log backup File Level Backup Note that the Next button is disabled until you select a DataSet Back Next Cancel IMPORTANT NOTE If select Full Backup Differential Backup or Log Backup to protect SQL database there must be no other database backup utility for selected database File Level Backup SQL database files mdf etc will be backed up This option is only valid on Windows servers Backup for MySQL Database Backup DataSet Step 4 3 Select File Level Backup File Level Backup will back up database data files log files and configurations Page 69 Please select the Dataset to schedule the task 1 Full Backup S Differential Backup Note a full backup must be performed before differential backup Log Backup Note a full backup must be preformed before log backup 0 File Level Backup Note that the Next button is disabled until you select a DataSet Backup for Exchange Backup DataSet Step 4 4 Select Exchange Backup Page 70 Create New Schedule x Please selectthe Dataset to schedule the task Exchange 2003 ex Backup Types Full Backup C Incremental Backup Note thatthe Next button is disabled until you select a DataSet Back Next Cancel Backup for Exchange Mailbox Backup DataSet Step 4 4 Select Exchange Mailbox Backup Page
36. cal backup will be imported to cloud later Replicate backup to RingStor Cloud E Delete local backup after replication is completed if checked data can only be restored from cloud 5 4 3 Online Backup to RingStor Cloud Each DataSet has an option to backup to RingStor cloud To access this feature right click a DataSet select Backup and Recover Page 58 rswin7 ds Backup Mode Online Backup Backup Types Full Incremental Differential Select Backup Data Storage Local Backup to DataAgent Online Backup to Cloud For first backup of large DataSet you may backup to local disk to create a base line import the backup to cloud to save bandwidth and backup time Create Base Line Backup Provide Folder for Backup Data Backup to this folderfor all local backups on DataAgent DataAgent Install Folder localbackups ex c mydata myserverisharedpath Replication Local up will be imported to cloud later Replicate backup to C Delete local backup after replication ls completed if checked data can only De restored from cloud Schedule Page 59 6 Data Recovery 6 1 Planning Data Recovery Data protected by RingStor system can be recovered via Restore Different agent allows different restore scheme 6 1 1 File Backup Data protected under File Backup agent can be restored to different point of time o last full backup o previous full backup o specified
37. cal backup will be restored 6 2 2 Restore from RingStor Cloud If the backup was done to RingStor cloud online or replicated data can be restored from RingStor cloud Page 61 B fingstor DataAgent nsol Recovery DataSet DataAgent rswin7 DataSet file sets 1 Select a Local Backup for Restore Browse backups from RingStor Cloud X Browse and Restore Destination Restore to original location Restore to this folder ex c myfolder mysubfolder 6 2 3 Restore from Public Cloud If backup was replicated to public cloud storage ex Amazon S3 data can be downloaded to local backup and restore from local backup can be used later to recover the data Page 62 DataAgent rswin7 DataSet file set 1 Select a Local Backup for Restore Browse backups from Select a backup to restore Backup on 10 25 2013 2 39 00 PM y Browse and Restore Restore All Restore Selected WW file set 1 i rsfi762787d c640 4c8e 905H7828305719b xml rsfi608 rs 0608 1362F 7723 7090 1544 8DACD1F21C56 1sc Destination Restore to local backup location Restore to this folder ex c myfolderimysubfolder Page 63 7 Data Pruning 7 1 Planning Data Pruning Data pruning is to purge old and unused data from RingStor system The following data are eligible for pruning provided their retention rules are met e Copy of DataSet content in RingStor system provided that DataSet retention is met e
38. current state 153 task fails to connect to DataServer for data transfer 154 task started on wrong DataAgent 155 task is already created 156 fail to read index file 158 fails to access the chunk to read write data 159 task has no running streams 199 file archiving task failed 200 file backup task failed 201 file restore task failed 206 file restore task failed 208 task fail to respond 209 file object already exists on DataAgent 210 fail to combine segments into one file object 211 chunk in use 213 data block already exists 214 fail to connect to Cloud End Point 215 data stream stopped running 216 task is not found Page 140 217 task is not in running state 218 fail to send task suspend message to DataAgent 219 fail to send task suspend message to DataServer 220 task platform is not supported 221 task is not in suspended state 222 fail to send task resume message to DataAgent 223 fail to send task resume message to DataServer 224 fail to send task kill message to DataAgent 225 fail to send task kill message to DataServer 226 db backup fail 227 restore fail 228 fail to compute hash for data block 229 fail to back up sql database 230 database backup type is missing
39. d End Point Configuration V Configure database gt y 7 Provide SQL Server settings and specify RingStor database name SQL Server fscloud TOP Ports fi433 sts SOL Username sa SQL Password i Database fingstordb Ringstor lt Back Next gt Cancel A database repository must be provided RingStor cloud will stored system data in this repository SQL Server host name of the computer where SQL server is running TCP Port TCP port for the SQL service see tip on how to find TCP port SQL Username SQL server user account this account must have permission to create database SQL Password password for the user account above Database name of the database TIP How to find TCP port for Microsoft SQL service From SQL Server Configuration Manager show in Figure 2 2 1 select SQL instance on the left make sure TCP IP is Enabled on the right then double click to TCP IP to bring up TCP IP Proper window Figure 2 2 2 Page 16 Enabled No IP Address 10 1 105 95 TCP Dynamic Ports TCP Port 1433 IPS Active Yes Enabled No IP Address ul TCP Dynamic Ports TCP Port El IPAn TCP Dynamic Ports Figure 2 2 2 TCP IP Property The IPAII section has TCP Dynamic Ports and TCP Port Depending on the SQL server settings only one should have a numeric value Put this numeric value in TCP Port on this configuration step Click Next to continue Step 8 Setup Cloud End Point Serv
40. d Indexer iarann A a a a aie 19 24 Dad SONE a E a ae aE a acts e 1a pi teat a a a a A NE 22 2 4 1 System Requirement concccnnncccnnnccononcnnnncnonnccn cnn normar 22 24 2 Install DataServer inc i veoh ios ee 22 2 0 DataAgentivcn NN 26 25 1 System Requirement coa 26 2 5 2 Install DataAgent to RingStor Cloud coocccnccconoccconocononcnononanonnnnanoccnnn cn nan nn nano nn cnc cra rca nar n ranma cnn 27 2 6 RingStor Explorer aaa 29 2 6 1 System Requirement coooccccnccconoccnoncnnnnnnccnnncnnnnnnnnn cnn nc crac anna nn naar ranma cnc 29 2 6 2 Install RingStor Explorer ccccecseeceeceeceeeeeeaeeeeeeeceeeeecaaeeeeaaeseeeeeseaeeesaaeedeaeeseeeeesaeeeeaeeseneesaas 30 RingStor Explorer iii raid 31 Sel A O 31 32 Explore ernn ia aTa A ed Be i ne ee ee Aa ee ct 32 3 9 Content Mabs a a a a a a aa a a a 32 COMMUN seh sos on arara oenen aeaee iae aen a id capos 40 4 1 INTOGUCTION at a tre ia 40 4 2 Community Management ooccccinnncnnnnnnnncccnonnnn cnc 41 4 3 Community Settings cti Ad 42 4 331 Mailhe enile eiaa a AEN E alia ae iene in ene 42 4 3 2 gt Auto Update ccisctnaic ci i eel ee a dg et le a 42 5 Data Protection u cscs ocicccecsicecdice tice ccsecc tie secccete cece ear raa EDEA EVE EEA aA EA E A SAAR 44 5 1 Planning Data Protech cuina 44 Dell PICKUP uie A nie A ath cate R EES 44 Sa AOE r a e a eri a a a aA etree aa a o 45 A Fie BACKUP erri Rei R A 45 5 2 2 SQL Database Backup misici ni inse enida de 45
41. des services to DataAgents for data protection recovery and more The DataServer can be installed on following platforms e Microsoft Windows XP Vista 7 2003 2003 R2 2008 2008 R2 8 2012 e Recommended Memory 3GB or more 2 4 1 System Requirement The following third party software must be installed prior to DataServer installation e Microsoft NET Framework 3 5 is required You may download NET framework from microsoft com at http Awww microsoft com en us download details aspx id 21 2 4 2 Install DataServer Run Installer Page 22 Download proper version of the installation executable from http www ringstor com Run the downloaded executable on the computer to start DataServer installation Step 1 Start Installation Step 2 License Agreement Step 3 Specify Installation Root Folder Step 4 Menu and Shortcut Step 5 DataServer hostname and port Setup RingStor DataServer 2 1 1 DataServer Configuration Verify DataServer s hostname and provide port number for service RIG Stor The host name will be pre filled with current computer s hostname or IP If an IP is provided the computer must be configured with static IP The port is default to 9090 you may change the port DataServer service will listen on this port to provide services Click Next to continue Page 23 Step 6 Provide Cloud End Point info Setup RingStor DataServer 2 1 1 DataServer Configuration Configu
42. detach DataAgent 2011 fail to load DataAgent info 2012 fail to stop DataAgent 2013 no RingStor Cloud is configured 2014 fail to load DataAgent routing info 2015 fail to update DataAgent routing info 2016 no DataServer is found 2017 fail to load DataServer info 2018 fail to attach DataServer 2019 fail to detach DataServer 2020 fail to update DataServer info 2021 fail to load DataServer routing info 2022 fail to update DataServer routing info 2023 no DataAgent Pool is found 2024 fail to load DataAgent Pool info 2025 fail to update DataAgent Pool info Page 146 2026 fail to create DataAgent Pool 2027 fail to delete DataAgent Pool 2028 there are DataAgent s in the pool 2029 no DataServer Pool is found 2030 fail to load DataServer Pool info 2031 fail to create DataServer Pool 2032 fail to delete DataServer Pool 2033 fail to update DataServer Pool info 2034 fail to load DataSet 2035 no DataSet is found 2036 fail to create DataSet 2037 fail to create DataSet 2038 fail to create DataSet 2039 fail to create DataSet 2040 fail to create DataSet 2041 fail to update DataSet info 2042 fail to update DataSet info 2043 fail to update DataSet info 2044 fail to update DataSet
43. e 0000 0000 0000 0000 Valid from Sunday October 05 2014 Expire Tuesday November 04 2014 Max Protected Size 1024 GB Check Date 11 2 2014 License DataAgent Agent _ Licensed Installed Windows Server Linux Figure 13 1 License Sample 12 5 1 Activation To apply a full commercial license or upgrade your license follow the steps below to apply and activate the license e Log into RingStor Explorer with administrator s credentials you created this during DataServer install e From top menu click System gt License click Update License to upload license file e Click Activate to activate the license The license will be automatically prorogated to all DataServers in RingStor system 12 6 Upgrades The RingStor upgrades are provided at http www ringstor com when they become available Page 136 You must register on ringstor com web site then log into your account to view and download upgrades Please visit http www ringstor com for details Page 137 13 Support Support is available to all customers who have valid license Standard support is provided for customers with free trial license Please visit http www ringstor com for details Premium support packages are provided and can be purchased by contacting RingStor Documentation can be downloaded from http www ringstor com Page 138 Appendix A Error Code Following table lists all error codes and corresponding error message O
44. erver If you use Network Shared MountPath you must provide a valid domain user account here and grant this user full access to the Network Shared MountPath 2 The domain user if selected must have Log on as service permission specified in Local Security Policy please refer to Installation of Cloud End Point service for more information Click Next to start and complete the installation process 2 5 DataAgent DataAgent can be installed on following platforms e Microsoft Windows XP Vista 7 2003 2003 R2 2008 2008 R2 8 2012 e Linux Redhat SUSE Debian OpenSUSE etc e MacOS 2 5 1 System Requirement The following third party software must be installed prior to DataAgent installation Page 26 e Linux JRE 1 6 or higher e Windows Microsoft NET Framework 3 5 is required You may download NET framework from microsoft com at http www microsoft com en us download details aspx id 21 2 5 2 Install DataAgent to RingStor Cloud Run Installer Download proper version of the installation executable from http Awww ringstor com Run the downloaded executable on the computer to start DataAgent installation Step 1 Start Installation Step 2 License Agreement Step 3 Specify Installation Root Folder Step 4 Menu and Shortcut Step 5 Register DataAgent to Existing RingStor cloud lt Setup RingStor DataAgent 2 1 1 E oj xj DataAgent Configuration DY Configure DataAgent to Attach to RingStor gt
45. exmb1 46 01 KB 46 0 Exchange 200 Backup Incr Killed exmb1 0 Bytes 32 2 KB Exchange 200 Backup Incr Killed exmb1 0 Bytes 11 5 KB Exchange 200 Backup Incr Killed exmb1 0 Bytes 59 82 Exchange 200 Backup Incr Completed exmb1 0 Bytes 0 Bytes Exchange 200 Backup Incr Killed exmb1 0 Bytes 1 81 Exchange 200 Backup Incr Killed exmb1 0 Bytes 1 77 Exchange 200 Backup Incr Completed pa exmb1 0 Bytes 349 2 NIA Prunina Comnleted N Avtes 0 Avtes Figure 3 4 Task List Tab Page 34 All running tasks and recently completed tasks are displayed in this tab Right click each task to bring up the context menu for the task Detail menu will provide more information about this task as show in the following Task Detail Task ID 57A3B3E4 07D6 8D01 0B86 1 5B9EDF0823ED Agent Type Exchange 2003 Mailbox Task Type Backup Incremental Task Phase Finalizing Task State Completed DataSet exmb1 Start Date 5 29 2014 9 06 00 PM End Time 5 29 2014 9 08 38 PM Progress 100 Processed Objects Total Objects 502 502 Processed Size Total Size 45 58 MB 45 58 MB New Objects Detected 502 Total Size for New Objects 45 58 MB Transmit Size 7 73 MB DataAgent ymwin2k3svr2 User rsex Failure Reason Fi
46. f mail server requires login provide credentials Username Password F Use SSL to send message 4 3 2 Auto Update RingStor DataAgent component can be updated either manually or automatically when the update becomes available Page 42 Auto Update Settings Manual Update Auto Update Update Check Schedule Once every hour z Update URL http www ringstor com autoupdates Each community may have its own update URL where the update is checked and downloaded if available Page 43 5 Data Protection 5 1 Planning Data Protection Before define application data to protect a right data protection plan must be selected In this release 5 1 1 Backup Multiple copies of same application data may be preserved in RingStor storage system e File Backup It has full and incremental Full Backup All application data are transmitted to RingStor regardless if the data changes or not since last backup Incremental Backup for File Only modified data since last successful backup are transmitted to RingStor e SQL Database Backup It has File Level backup File Level Backup A file level full backup will take a snapshot of SQL database files and back them up e MySQL Database Backup File Level backup is used to protect MySQL database The database is exported from MySQL server via MySQL utility the export file is backed up by RingStor e Exchange Backup File Level backup is used to protec
47. fixed roles supported in RingStor system e Administrator have permission to access all aspects of RingStor e DataAgent Operator a user allowed to install and manage a DataAgent 10 2 User A user can belong to several roles The permission of the user is aggregation of permission from all his her roles Creating a new user is a series of steps managed by Create New User Wizard accessible from any of following places within RingStor Explorer User Explorer gt Right Click a Role gt Create New User Create New User Wizard Step 1 Introduction Page 109 Create New User Create a new RingStor user This user is only applicable to its community Step 2 Username and Password Page 110 Username must be unique Assign to Community JOmmunit iio MM Note that the Next button is disabled until you provide the name Username must be unique in RingStor system 2 2 Provide email and expiration time Page 111 Expiration Time Expire On 02 11 2010 E Hour Minute aw Email is optional field Step 3 Assign roles Page 112 DataAgent Operator Step 5 Summary Page 113 Username administrator Password password Email n a Expiration Time Never Expire Roles Administrator Review the user data click Back to make modification click Finish to create this user Page 114 11 Reports 11 1 Introduction Reports can be generated
48. for DataAgent service gt y Please specify user account under which the DataAgent service will be running IMPORTANT This user is not RingStor s user account This user must have permission to access resources required to start and run DataAgent service Log on as Local System account Domain user account Account E Domain EA Password NEO Gontirm Password a User must have Log On As Service permission in Local Security Policy RingStor lt Back Next gt Cancel The domain user account above is NOT RingStor administrator account used in Step 4 Specify if DataAgent service will run under Local System account or a domain user account For domain user account please provide account domain and password IMPORTANT NOTE 1 The domain user account or Local System must have read and write permission to all application data configured for protection on this DataAgent 2 The domain user if selected must have Log on as service permission specified in Local Security Policy please refer to Installation of Cloud End Point service for more information Click Next to start and complete the installation process 2 6 RingStor Explorer RingStor Explorer can be installed on following platform e Microsoft Windows XP Vista 7 2003 2003 R2 2008 2008 R2 8 2012 2 6 1 System Requirement The following third party software must be installed prior to RingStor Explorer installation e Microsoft NET Framework 3
49. gure 3 5 Task Detail Window 3 3 3 Storage tab shown when Storage node is selected in DataServer Explorer Page 35 CE l i ee _ a Data Task View Storage Report System Help Active Explorer a Event Viewer Task List Storages DataSet Schedules MountPath Users ESA FS A DataServer Explorer CE Current Location DataServer Explorer gt rswin7 gt Storages Master DataServer Pool Ne Selection Scheme Install Time Master Reserved MountPath Pool Reserved Randomly 10 14 2013 10 38 59 AM Master Secondary MountPath Pool Secondary Randomly i 10 14 2013 10 38 59 AM This tab lists all MountPath Pools that the DataServer is associated with The DataServer has read and write access to all MountPaths in these MountPath Pools 3 3 4 DataSet tab shown when an agent is selected in DataServer Explorer Bis i _ a 4 r Data Task View Storage Report System Help Active Explorer a Task List Event Viewer Users DataSet Schedules MountPath Storages dd xl FF Pr i DataAge nt Explo e Current Location gt DataAgent Explorer gt rswin7 gt File Backup gt DataSets Backup Last Backup Last Backup Selected Mode Install Time State Size 23 2014 mpleted Online Backup 5 23 2014 5 56 14 PM Completed
50. ice Page 17 Z Setup RingStor Cloud End Point 2 1 1 ir Cloud End Point Configuration Specify user account information for Cloud End Point service Da J Important Service account must have read and write permissions to the cloud index location Domain user account Account PRO Domain A Password por Confirm Password EEE HEE User must have Log On As Service permission in Local Security Policy Ringstor Next gt Cancel For Enterprise and Standard Edition Cloud End Point service must run under a domain user which has full access to index repository Index repository is configured during CloudIndexer installation Click Next to continue For more information on how to grant Log On As Service permission for the user open Local Security Policies window You can access this window from Administrative Tools gt Local Security Policies On this window expand Local Policies gt Rights Assignment find policy Log On As Service in right pane open and verify or add user to this policy group Following picture shows the Local Security Policy window Page 18 E 3 Local Security Policy File Action View Help Aa ESA m En Security Settings gt T Account Policies a Local Policies gt y Audit Policy User Rights Assignment b 3 Security Options F Windows Firewall with Advanced Seci gt Network List Manager Policies gt Public Key Policies gt
51. image files can also be replicated to RingStor cloud for offsite storage and protection 1 4 3 SQL Database Backup A SQL Database Backup agent can maintain multiple copies at different point of time for same database SQL Database Backup can run in form of full backup differential backup transaction log backup and File Level backup Full database backup must be performed first before any differential or transaction log backup User can restore either a full backup or select a point of time for restore File Level backup is used to provide file level copies of database data files and log files 1 4 4 MySQL Database Backup A MySQL Database Backup agent can maintain multiple copies at different point of time for same database MySQL Database Backup can run in form of File Level backup which backs up the exported file from MySQL database 1 4 5 Microsoft Exchange Backup An Exchange Backup agent can maintain multiple copies at different point of time for same Exchange Exchange Backup runs in form of File Level backup which backs data files log files for the Exchange 1 4 6 Microsoft Exchange Mailbox Backup An Exchange Mailbox Backup agent will backup individual messages in specified Exchange Customer can browse and select message for restore For Microsoft Exchange 2007 or newer version Microsoft Exchange Server MAPI Client and Collaboration Data Objects client library must be installed prior to use RingStor Exchange Mailbox backup The library
52. ingStor Explorer Main Menu gt Storage gt Create New MountPath Storage Explorer gt Right Click a MountPath Pool Type gt Create New MountPath Storage Explorer gt Right Click a MountPath Pool gt Create New MountPath Page 101 Create New MountPath Wizard Step 1 Introduction Add New MountPath This wizard will guide you through the steps to add a MountPath Click Next to continue Step 2 Select MountPath Connection Type Page 102 me Please pee unite connection method to the system For Enterprise Edition MountPath must be a network shared path Note thatthe Next button is disabled until you type above Depending on connection type selected Directly Attached Step 2a 1 Specify DataServer and full path Page 103 Please note the full path folder must be accessible by the DataServer selected Click Next to continue to Step 3 Network Shared Step 2b 1 Provide network shared path Page 104 Please note the full path folder must be accessible by DataServers in RingStor system Click Next to continue to Step 3 Step 3 Select MountPath Pool Page 105 Select a MountPath Pool Default Primary MountPath Pool Default Reserved MountPath Pool Default Secondary MountPath Pool MountPath must belong to a MountPath Pool select the MountPath Pool for this MountPath Click Next to continue Final Step Summary Page 106 B Add New MountPath Connect
53. ion Type Directly Attached DataServer Alex Ring MountPath c mydatarepository MountPath Pool Default Primary MountPath Pool Final step shows the summary for the MountPath Click Back to make modifications click Finish to create the MountPath A pop up message will be displayed after creation completes 9 4 Storage Usage Storage Usage is a chart that display last 30 days of spaces for all Mount Paths and backup data Administrator can view storage remaining and decide if and when more storage needs added to the cloud Page 107 Total Space Backup Data 49216 Used Space 6 2 2014 6 5 2014 6 8 2014 6 11 2014 6 14 2014 6 17 2014 6 20 2014 Date Average Storage Usage per Day 976 61 MB Estimated Days Remaining 11 Average Storage Usage per Day average growth of backup data Estimated Days Remaining if backup data grows at average rate how many days all MountPath will be filled Please note 5GB is default minimum reserve free space for each MountPath backup will not be written to the Mount Path if its free space is less than minimum reserved space Page 108 10 User Management 10 1 Role User must log into RingStor system with username and password to access the system via RingStor Explorer The activity of user is tracked by RingStor and available in User Activity Report Users are grouped by roles Permission to RingStor system is determined by the role user belongs to There are
54. irement The following third party software must be installed prior to Cloud End Point installation e Microsoft NET Framework 3 5 is required You may download NET framework from microsoft com at http www microsoft com en us download details aspx id 21 e For Cloud End Point installation a local or remote SQL server must be available to create database repository Supported database systems are o Microsoft SQL server 2005 2005 Express SQL server 2008 2008 Express SQL server 2012 2012 Express Page 10 TIP For Microsoft SQL server system TCP IP must be enabled in Client Protocols as shown below File Action View Help Gis Bs SQL Server Configuration Manager Local SQL Server Services 4 2 SQL Server Network Configuration a Protocols for MSSQLSERVER Ele Protocols for SQLEXPRESS b 3 SQL Native Client 10 0 Configuration Protocol Name Status Y Shared Memory Enabled Y Named Pipes Disabled TCP Enabled Disabled Figure 2 2 1 SQL Server Configuration Manager 2 2 2 Install Cloud End Point Run Installer Download proper version of the installation executable from http www ringstor com Run the downloaded executable on the computer to start Cloud End Point installation Step 1 Start Installation Page 11 Setup RingStor Cloud End Point 2 1 1 JA x gt z i ai W Welcome to the RingStor Cloud End Point Setup Wizard This will install RingStor Cloud End Point on your compu
55. jects for the restore Restore for SQL Database Backup DataSet Step 4b 1 For SQL Database Backup agent select destination as shown below Page 86 Run the restore task on DataAgent Database SQL Server Restore to Database Authentication Windows Authentication DataAgent service account SQL Server Authentication User Password Click Test Connection button below to continue Step 4b 2 Review or modify SQL database files names and locations Page 87 Restore Database Files As If files exist make sure DataAgent can overwrite FileName RestoreAs pe Click to change location and file name for original database files IMPORTANT NOTE The file to restore as must either not exist or DataAgent can overwrite the files if they exist Restore for MySQL Database Backup DataSet Step 4c 1 For MySQL Database Backup agent select destination as shown below Page 88 Provide MySQL Server settings and database for restore MySQL Server User Password Restore to Database Click Test Connection button below to continue Step 4c 2 Review or modify SQL database files names and locations Page 89 Restore Database Files As If files exist make sure DataAgent can overwrite Restore for Exchange Backup DataSet Step 4d 1 For Exchange Backup agent select destination as shown below Page 90 Modify Schedule x Run the restore task on D
56. l Click Next to continue Step 2 Name the MountPath Pool Page 97 my mountpath pool 1 Description write some description here Provide a friendly name for the MountPath Pool provide optional description Click Next to continue Step 3 Select MountPath Pool Type Page 98 By Add New MountPath Poo considered next MountPaths in Reserved will never be used The MountPaths in any pool can be a mix of directly attached MountPaths or network shared MountPaths Note that the Next button is disabled until you type above Select the type for this MountPath Pool Click Next to continue Step 4 Specify MountPath Selection Scheme Page 99 Please verify selection scheme for MountPath Pool Randomly Lowest Freespace First Highest Freespace First Note that the Next button is disabled until you choose select Click Next to continue Final Step Summary Page 100 A B Add New MountPath Pool MH o o o MountPath Pool my mountpath pool 1 MountPath Pool Type Primary MountPath Pool Selection Scheme Lowest Capacity First Final step shows the summary for the MountPath Pool Click back to make modifications click Finish to create the MountPath Pool A pop up message will be displayed when creation completes 9 3 MountPath Creating a new MountPath is a series of steps managed by Create New MountPath Wizard accessible from any of following places within R
57. l has been exceeded 419 Cloud is not licensed or license is not valid for this Cloud 420 License has been updated for this Cloud 501 fail to attach devices to DataServer 502 device is attached to DataServer 503 fail to detach devices from DataServer 504 device is detached from DataServer 510 device is not accessible 515 fail to create volume 518 no MountPath found Page 142 519 fail to create folder file 521 fail to close segment for read write 526 fail to access MountPath 529 MountPath is full 531 MountPath pool is not found 534 fail to retrieve child folders 535 fail to stamp MountPath 536 stamp for MountPath is not found 537 fail to verify MountPath 538 fail to mount MountPath 540 fail to access chunk 541 fail to create chunk 543 fail to seek segment in chunk 544 fail to delete chunk 600 fail to detach DataServer 601 fail to attach DataServer 602 DataServer is in detached mode fail to start 603 master deamon fail to start 604 failed to mark DataServer online 605 failed to mark DataServer routings online 606 failed to start scheduler on DataServer 607 failed to start synchronization on DataServer 608 failed to start task monitor on DataServer 609 failed to start device monitor on DataServer 610 DataServer is detached by user 611 DataServer is at
58. o delete MountPath Pool 2084 fail to load schedules 2085 fail to delete schedule 2086 no schedule is specified 2087 no schedule is found 2088 fail to update schedule 2089 fail to create schedule 2090 fail to get system status 2091 no event is specified 2092 fail to acknowledge system status 2093 fail to load tasks 2094 fail to load clouds 2095 fail to load roles 2096 no role is configured Page 149
59. or more for DataSet MySQL Database Backup DataSet Step 4c 1 Specify MySQL Database Page 52 Provide MySQL Server settings and database Authentication User Password i Get Databases Database MS Click Test Connection button to test settings For MySQL Database Backup agent provide MySQL server username and password retrieve and select database for protection Click Test Connection button to verify the inputs Exchange Backup DataSet Step 4e 1 Specify Exchange components Page 53 Create New DataSet E O ymwin2k3sw2 i O First Storage Group Exchange MailBox Backup DataSet Step 4f 1 Specify Exchange mailboxes Bare Metal Backup DataSet Step 4g 1 Select volumes Page 54 Create New DataSet Final Step Summary e Jymwin2k3sw2 Page 55 DataSet backup dataset 1 DataSet Contents C inetpub Verify DataSet s name and contents click Back to make modifications click Finish to create this DataSet After creation a pop up message will be displayed 5 4 Backup RingStor provides various ways to backup the data backup to local disk backup online to RingStor cloud backup to selected public cloud storage ex Amazon S3 5 4 1 Backup to Local Disk Each DataSet has an option to Backup to Local Disk To access this feature right click a DataSet select Backup and Recover Page 56 DataSet DataAgent rswin7
60. ore details MountPaths are grouped into a MountPath Pool MountPath Pool is designed to control storage access for DataServers in RingStor system Please refer to Storage Access Control section for details 9 2 MountPath Pool MountPath Pool is a logic entity that contains a list of MountPaths MountPath Pool can be of any of these three types e Primary MountPaths in the pool will be selected first by DataServer for storage e Secondary MountPaths in the pool will be selected by DataServer for storage if no MountPaths in primary pool can be used e Reserved MountPaths in the pool will never be used MountPaths in a MountPath Pool can be selected based on pool s selection scheme e Randomly DataServer will select MountPath randomly for storage e Lowest Free Space First DataServer will select MountPath with lowest free space first e Highest Free Space First DataServer will select MountPath with highest free space first Creating a new MountPath Pool is a series of steps managed by Create New MountPath Pool Wizard accessible from any of following places within RingStor Explorer Main Menu gt Storage gt Create New MountPath Pool Storage Explorer gt Right Click a MountPath Pool Type gt Create New MountPath Pool Page 96 Create New MountPath Pool Wizard Step 1 Introduction B Add New MountPath Pool Add New MountPath Pool This wizard will guide you through the steps to add a MountPath Poo
61. ountPath may be of these two types based on the connection to DataServer Directly Attached the MountPath is hard wired to DataServer and only accessible by it Network Shared the MountPath is a shared path that is accessible via network The examples of Directly Attached MountPath may be c mydatarepository elmydatarepository The example of Network Shared MountPath may be mydataserver mydatarepository For Standard and Enterprise Edition MountPath must be a network shared path Click Next to continue Step 8 Setup DataServer Service Page 25 lt Setup RingStor DataServer 2 1 1 Of xj DataServer Configuration AT Specify user account information For DataServer service gt j Please specify user account under which the DataServer service will be running IMPORTANT This user is not RingStor s user account This user must have permission to access resources required to start and run DataServer service Log on as Local System account Domain user account Account gt Domain PO Password Gonfitm Password A User must have Log On 4s Service permission in Local Security Policy Ringstor lt Back Next gt Cancel For Enterprise and Standard Edition DataServer service must run under a domain user which has full access to MountPath and Index IMPORTANT NOTE 1 The domain user account or Local System must have read and write permission to all MountPaths configured for this DataS
62. point of time o specified version at file level 6 1 2 SQL Database Backup Data protected under SQL Database Backup agent can be restored to different point of time o last full backup o previous full backup o specified point of time Or to any successful File Level backup 6 1 3 MySQL Database Backup Data protected under MySQL Database Backup agent can be restored to any successful File Level backup 6 1 4 Exchange Backup Data protected under Exchange Backup agent can be restored to any successful File Level backup 6 1 5 Exchange Mailbox Backup Data protected under Exchange Mailbox Backup agent can be browse and messages can be selected to restore 6 1 6 Bare Metal Backup Data protected under Bare Metal Backup agent can be restored to different point of time o last full backup o previous full backup o specified point of time 6 2 Data Recovery RingStor provides various ways to restore the data restore from local backup restore from RingStor cloud Page 60 restore local backup from selected public cloud storage ex Amazon S3 6 2 1 Restore from Local Backup If local backup was done and present for the DataSet data can be restored from these local backups To access this feature right click a DataSet select Backup and Recover CP O DataSet local dataset DataAgent rswin7 OC ay C Mtmp doc Restore Selected Files Select a local backup to restore all data in selected lo
63. re DataServer to Attach to RingStor RING Stor DataServer must connect to the existing Cloud End Point and register itself to become part of RingStor cloud make sure Cloud End Point is online and provide Cloud End Point settings in this step Cloud Hostname the hostname or IP used when installing Cloud End Point Cloud Port the port number that existing Cloud End Point service is listening on Administrator Username RingStor cloud administrator Administrator Password RingStor cloud administrator s password Click Next to continue Step 7 Create First MountPath Page 24 r 3 Setup RingStor DataServer 2 1 1 DataServer Configuration Create first MountPath for this DataServer Provide a network shared location to create first MountPath to store backup data Additional MountPath can be installed from RingStor Explorer Network share path 9 Mount the new mount path A Use existing Mount Paths MountPath i Network shared MountPath is accessible to all DataServers at a given time examples SAN Drives Please make sure DataServer service account has full access to the MouritPath DataServer service is configured in next step i RingStor j lt Back Next gt Cancel MountPath is a folder on hard drive with its full path provided above In order for this DataServer to provide data protection at least one MountPath must be accessible read and write by the DataServer The M
64. s XP Vista 7 8 Windows 2000 Server Windows 2003 Server Windows 2008 Server File Backup Windows 2008 R2 Server Windows 2012 Server 6 6 6 6 6 Linux Redhat SUSE Debian OpenSUSE etc Mac OS Windows XP Vista 7 8 Bare Metal Backup i Windows Server 2003 2008 2008 R2 2012 SQL Server 2000 SQL Server 2005 Database Backup SQL Server 2008 SQL Server 2012 MySQL Exchange 2003 KISISISISISISISI SIS SISI SIS 16 Applications Backup Exchange 2007 SIG IG 66 6 666 6 66 6 6 1616 6 16 Exchange 2010 1 3 Cloud Backup RingStor suite comes with a cloud storage to provide data protection and recovery A RingStor system consists of a cloud system DataAgents and RingStor Explorer The cloud consists of a Cloud End Point Cloud Indexer one or more DataServers and physical storage The Cloud End Point is a set of lightweight software that serves as an access point for communication to cloud The Cloud Indexer is a software service that provides indexing service to cloud The DataServers and physical storage inside cloud system provide virtually unlimited capacity highly scalable and on demand available storage for applications DataAgent is a software service running on computers where application data requires protection In 2 1 DataAgent can backup file on Windows Linux and Macintosh Microsoft SQL MySQL Microsoft Exchange RingStor Explorer is a graphic user interface
65. t Microsoft Exchange The data files log files are backed up by RingStor e Exchange Mailbox Backup Messages in selected Exchange mailbox are backed up e Bare Metal Backup It has full and differential Full Backup The entire image of selected hard drives is transmitted to RingStor regardless if the data changes or not since last backup Differential Backup Only modified data since last successful full backup are transmitted to RingStor Page 44 Full backup or File Level Backup can be used to obtain a full copy of all application data Application data at different point of time can be recovered Pros All data are protected up to the point of time of last successful full or incremental backup Data at different point of time can be recovered Cons More storage might be required Data retention can be complex 5 2 Agent Agent is a RingStor configuration installed on DataAgent to support different data protection plan Each agent must be licensed to be installed and used To add more agents into the license please go to http www ringstor com for details 5 2 1 File Backup File Backup is an agent that uses Backup to protect files and folder on a DataAgent 5 2 2 SQL Database Backup SQL Database Backup is an agent that uses Backup to protect SQL database on a DataAgent 5 2 3 MySQL Database Backup MySQL Database Backup is an agent that uses Backup to protect MySQL database on a DataAgent 5 2 4 Exchange Backup
66. t out of RingStor system and make data on it unavailable for protection You may need detach DataAgent in following scenarios e DataAgent fails due to hardware operating system e DataAgent requires upgrade e Temporarily stop all future tasks on DataAgent 12 3 Event Viewer System events can be viewed from Event Viewer tab in RingStor Explorer Please see RingStor Explorer section for more details 12 4 Task Manager Current tasks are displayed and can be managed in Task Manager from RingStor Explorer Depending on the state of the task you may manage task by Resume resume a task that is either suspended or in wait state Suspend suspend a task that is either running or in wait state Kill kill a task Each task goes through different state Following tables list the possible states Scanning task is scanning files and folders Running task is transmitting data Assembling task is assembling data blocks into application data Suspended task is suspended by user stop running Killed task is killed by user Failed task failed 12 5 License Management License must be valid for DataServer to start successfully If license is invalid or expired DataServer will detach Page 135 itself from RingStor thus make it unavailable for all tasks For current license info and usage click Menu gt System gt License Following is an example of such screen General Enterprise Edition Evaluation Licens
67. ta Size per User Max Data Size per DataAgent Max Data Size per User No Limit No Limit Auto Update Settings Optional Data Retention Manual Update Days to keep deleted files in cloud 90 days Ole Haat iffile is detected missing from its DataAgent backup data in cloud is kept for this number of days before Update Check Time On Service Start M backup is removed for the file Update Check Schedule Once every hour z Versioning per User Update URL V Max Versions per User 2 Versioning is the number of past copies of same file will be stored in RingStor cloud storage Basic Info provide name and optional description for the new community Administrator Administrator for this community The administrator can log into this community to manage all parts inside this community Backup Data Size per DataAgent Set maximum data that can be backed up per DataAgent Backup Data Size per User Set maximum data that can be backed up per User Active Directory Provide Windows domain information so windows users in this domain can be imported into this community File Versions per User Specify how many copies of a file will be retained for user in this community Page 41 4 3 Community Settings 4 3 1 Mail Mail server can be set up to enable emailing reports etc mail Server Auto Update Outgoing SMTP Mail Server Settings Host Port From Address E I
68. tached by user 614 DataServer fails to connect to repository 618 user has no permission to detach DataServer Page 143 619 user has no permission to attach DataServer 620 user has no permission to update license on DataServer 621 DataServer is running in distributed mode 622 DataServer is running in shared mode 624 DataServer with same hostname already exists 625 DataServer fails to install 627 repository cannot be found 628 repository already exists 629 DataServer already installed 630 fail to save repository properties for DataServer 631 fail to create repository 633 fail to create DataServer service 634 fail to start DataServer service 635 fail to load DataServer property 636 fail to register DataServer to cloud 637 fail to unregister DataServer from cloud unable to connect to cloud cloud service might be not 638 running 639 DataServer does not exist 640 DataServer configuration fail to connect to cloud 641 DataServer Pool is not provided 642 fail to access Active Directory 643 fail to authenticate in Active Directory 644 DataAgent and DataServer are not in same community 645 DataServer fail to start deamon 800 user is missing 801 user has no permission 802 user does not exist Page 144
69. tcuts oI xi 2 Select the Start Menu Folder in which you would like Setup to create the program s shortcuts then click Next JV Create a Start Menu Folder Administrative Tools Elaborate Bytes Microsoft SQL Server 2005 IV Create shortcuts for all users Rimastor Page 13 Step 5 Cloud End Point hostname and port Setup RingStor Cloud End Point 2 1 1 Cloud End Point Configuration Verify Cloud End Point s hostname and provide port number for service RING Stor The host name will be pre filled with current computer s hostname or IP If an IP is provided the computer must be configured with static IP The port is default to 9000 you may change the port Cloud End Point service will listen on this port to provide services IMPORTANT Cloud End Point service must be added into firewall to allow both inbound and outbound connections Click Next to continue Step 6 Set up Cloud Administrator Page 14 Setup RingStor Cloud End Point 2 1 1 Cloud End Point Configuration Create administrator account RING Stor RingStor administrator s username password must be setup RingStor Login Credentials Administrator Username provide RingStor administrator s username Administrator Password password for RingStor administrator Click Next to continue Step 7 Specify Database Repository Page 15 Z Setup RingStor Cloud End Point 2 1 1 Oj xi Clou
70. ter The wizard will lead you step by step through the installation Click Next to continue or Cancel to exit Setup tm x a A gt RingStor Enterprise Step 2 License Agreement Setup RingStor Cloud End Point 2 1 1 License Agreement Please read the following important information before continuing LICENSE AGREEMENT CLICK WRAP END USER IMPORTANT BE SURE TO CAREFULLY READ AND UNDERSTAND ALL OF THE RIGHTS AND RESTRICTIONS SET FORTH IN THIS END USER LICENSE AGREEMENT EULA YOU WILL BE ASKED TO REVIEW AND EITHER ACCEPT OR NOT ACCEPT THE TERMS OF THE EULA YOU ARE NOT AUTHORIZED TO USE THIS SOFTWARE UNLESS AND UNTIL YOU ACCEPT THE TERMS OF THIS EULA This EULA is a binding legal agreement between you and RingStor Inc hereinafter ING Stor Page 12 Step 3 Specify Installation Root Folder Setup RingStor Cloud End Point 2 1 1 E if lo x Select Destination Directory Where should RingStor Cloud End Point be installed 2 Select the folder where you would like RingStor Cloud End Point to be installed then click Next Destination directory C Program FilesiRingStor Cloud End Point Browse Required disk space 117 MB Free disk space 35 059 MB Ringstor lt Back Next gt Cancel Step 4 Menu and Shortcut Setup RingStor Cloud End Point 2 1 1 Fist Select Start Menu Folder DY Where should Setup place the program s shor
71. tion Page 19 Step 2 License Agreement Step 3 Specify Installation Root Folder Step 4 Menu and Shortcut Step 5 Provide Cloud info and credentials Setup RingStor Cloud Indexer 2 1 1 Cloud Indexer Configuration Configure Cloud Indexer for RingStor RING Stor Step 6 Set up index path for cloud Page 20 Setup RingStor Cloud Indexer 2 1 1 Cloud Indexer Configuration Configure the index path RIG Stor For Standard and Enterprise Edition the cloud index path must be a networked shared path so all components in cloud have access to Click Next to continue Step 7 Setup Cloud Indexer Service Page 21 Z Setup RingStor Cloud Indexer 2 1 1 lol xj Cloud Indexer Configuration V Specify user account information For Cloud Indexer service S j Service account must have read and write permissions to the cloud index path provided in previous screen Domain user account Account OO Domain a Password CO Confirm Password Po User must have Log On As Service permission in Local Security Policy Rinastar Next gt Cancel For Standard and Enterprise Edition Cloud Indexer service must run under a domain user which has full access to index repository Click Next to start and complete the installation process 2 4 DataServer DataServer is the server that resides inside the cloud registers itself to Cloud End Point upon start and provi
72. tis oy Os Ocan Rowe e Start Time 01 05 2011 Ey End Time Never end End on 101 05 2011 e Please setup the Frequence Start Time and End Date Next step is Final Step Summary Yearly Step 7 6 Select Frequency Start Time and End Time Page 81 Frequency Recurs every v year s on the month is omms S oesusa Hour mme Start Time 01 05 2011 Ey End Time Never end Endon 01 05 2011 ir Please set up the Frequence Start Time and End Date Next step is Final Step Summary Final Step Summary Page 82 Schedule Name archiving task for my dataset 1 Task Type Archiving DataSet my dataset 1 Agent File Archiver DataAgent Alex Ring Schedule Weekly Recurs every 1 week s Occurs On Sat Occurs At 01 00 Start Time 211 2010 12 00 00 AM Nerver end Final step shows the summary of the schedule click Back to make modifications click Finish to create the schedule A pop up message will be displayed after creation 8 3 Schedule Restore Task Step 1 Introduction Schedule New Task Wizard walks through several steps to create a new schedule Step 2 Name Schedule Page 83 Step 3 Select Task Type The available task type for selection depends on the DataSet The picture above shows an example for a File Backup DataSet Step 4 Following are steps by steps instruction to schedule a restore task Restore for File Backup Dat
73. tore Script Pre Script Working Directory Post Backup and Restore Script Post Script Step 7 Select Schedule Recurrence Type Page 75 Depending on recurrence type selected One time Step 7 1 Specify the date and time to run the task Page 76 Please specify the Date and Time to run ip Date 11 2010 g Time loa e Next step is Final Step Summary Hourly Step 7 2 Select Frequency Start Time and End Time Page 77 Frequency Recurs every 01 Hour s Start Time 01 05 2011 Ey Hour vj 2 End Time Never end End on 01 05 2011 Br Please setup the Frequence Start Time and End Date Next step is Final Step Summary Daily Step 7 3 Select Frequency Start Time and End Time Page 78 Frequency Recurs every Occurs At Start Time 01 05 2011 Ey End Time Never end End on 01 05 2011 H Please setup the Frequence Start Time and End Date Next step is Final Step Summary Weekly Step 7 4 Select Frequency Start Time and End Time Page 79 Frequency Recurs every Week s Fj Mon E Tue Fj Wed F Thu El Fri Sat E Sun Occurs At Start Time 01 05 2011 Ey End Time Never end End on 01 05 2011 g Please setup the Frequence Start Time and End Date Next step is Final Step Summary Monthly Step 7 5 Select Frequency Start Time and End Time Page 80 Frequency Recurs every uenisron
74. vided to receive the report If no user is selected report will be created and saved on DataServers reports folder Step Final Step Page 131 Name my report 1 Report Type User Activity Start Time 2 4 2010 End Time 2 11 2010 User All Role All Output format csv Click Back to make modification click Finish to generate and open the report 11 3 Open Report Generated reports are saved in cloud system and can be retrieved and opened for review User can access open report menu from the following place Main Menu gt Reports gt Open Report Following screen is the Open Report screen where user can specify the criteria to search reports User can further select operation on selected reports Page 132 Open Report x Report Type ay v Create By fan Between la 4 15 2010 y and 7 4 22 2010 y Search Select Name Create Date Output Format Report Type Open Selected Reports Delete Selected Reports Close Page 133 12 System Administration 12 1 DataServer 12 1 1 Attach Attach is an operation to add a DataServer to RingStor system and make it available for DataAgents for data protection You may need attach in following scenarios e Puta detached DataServer back to RingStor from RingStor Explorer e Add a newly installed DataServer to RingStor during its installation Attaching a DataServer grows RingStor system More DataServers in RingStor less load each

RingStor User Manual - Welcome to RingStor, provider for cloud

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