Edition - CPC Office Supplies
Contents
1. Envelopes do not feed If regular paper feeds without problems make sure properly Copying e You load the envelopes correctly e You use an envelope size supported by the printer and it is selected in Printer Properties Printing Preferences or in the Scan amp Copy Control Program Printing Documents are printing The print settings may be incorrect For help see Customizing print black and white instead of settings color Printer pauses frequently See Printed pages have alternating bands of light and dark print during a print job intermittent printing Scanning Troubleshooting a Index Lexmark X63 Troubleshooting 8 0 a Basics Fax problems Problem Solution Copying The machine is not e Check the power cord connection working The display is e Check to make sure your electrical outlet is live blank The buttons do not Printing work When the Speaker key is e Ensure that the telephone cord is properly connected pressed from the READY e Plug another telephone into the phone jack to check the socket display there is not a dial Scanning Pona The numbers stored in the Make sure the numbers are stored in the memory correctly To print the SPEED DIAL memory do Speed Dial list not dial correctly 1 Press Setup Press Menu until you see PRINT REPORT Press Options until you see SPEED DIAL LIST Troubleshooting Press Start to p2. Printing 31 Click this tab Advanced Adjust e Halftone settings e Image settings Note Click the Help button on any tab in the Printer Properties to access the printer driver Help Printing Preferences for Windows 2000 has five tabs General Options Page Setup Color and Features Each tab has settings for operating the printer and its software Click this tab General Select A printer e Which pages to print e The number of copies Options Print e Frames All linked documents e A table of links Lexmark X63 Basics Copying Printing Scanning Troubleshooting a Index Printing 32 Click this tab Page Setup Select e A paper size A media type A print quality A paper orientation The Reverse Order Printing option The number of copies to print The Collate Copies option Select the output e Color e Shading e Color appearance e Brightness and contrast Features Select The Dry Time Delay option The Two Sided Printing option The binding option The Print Instruction Sheet option Note Click the Help button on any tab in the Printer Preferences to access the printer driver Help Lexmark X63 S Basics Copying Printing Scanning Troubleshooting a Index Printing 33 Customizing all documents from Windows Opening Printer Properties or Printing Preferences from Windows lets you app
3. a Index Faxing 56 The following section includes information about Faxing a document Using advanced fax features Using the Speed Dial menus Using the Speaker Receiving a fax automatically Using the fax forwarding feature Using the Fax Setup Utility Setting up your All In One with equipment Lexmark X63 Basics Copying Printing Scanning Troubleshooting a Index Faxing 57 Faxing a document When scanning copying or faxing documents using your All In One make sure A OQO N Your document is at least 3 0 in long and 5 5 in wide You remove all stapes and paper clips You let ink and correction fluid dry completely Load your document for help see Loading a document Press FAX Press the keypad buttons to enter a fax number Press Start Lexmark X63 S Basics Copying Printing Scanning Troubleshooting a Index Faxing 58 Using advanced fax features 1 2 3 4 5 6 Menu Options Fax type Fax a document quickly Black Photo Fax a document containing graphics where shading is important Load your document For help see Loading a document Press FAX Press the keypad buttons to enter the fax number Press Menu to scroll through the advanced fax features Press Options to change the settings of the feature you select Press Start Color Fax a document where color is important e o aaoo amanina
4. Director of Lab Operations Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Lexmark X63 a Basics Copying Printing Scanning Troubleshooting Index Edition Telecommunications notices FCC rules Part 68 This equipment complies with Part 68 of the FCC rules On the back of the product is a label that contains the FCC registration number and Ringer Equivalence Number REN for this equipment If requested this information must be provided to the Telephone Company The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the device not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the REN contact the telephone company to determine the maximum REN for the calling area This equipment cannot be used on telephone company provided coin service Connection to party lines is subject to state tariffs This equipment uses the following Universal Service Order Code USOC jack RJ 11C This equipment is designed to be connected to the telephone network or premises wiring using a compatible jack which is FCC Part 68 compliant An FCC compliant telephone cord is provided with this equipment See the setup documentation for inst
5. Note Select Show Crop Marks if you want to print markers that show you where to easily trim crop the unwanted white space from the edges of the paper 4 Click Copy Lexmark X63 Basics Copying Printing Scanning Troubleshooting a Index Copying Assembling posters 1 On each printed page trim the white edges from two adjacent sides For example trim the white edges from the top and left sides of each page 2 Arrange the pages so that every trimmed edge overlaps an untrimmed edge the white edge 3 Tape the back of the pages together 4 To complete your poster trim any remaining white edges 27 Lexmark X63 Basics y Copying y Printing y_ Scanning Troubleshooting a Index Printing 28 The following section includes information about Printing a document Customizing print settings Customizing print settings for specialty paper Creating projects Lexmark X63 S Basics Copying Printing Scanning Troubleshooting Index Printing 29 Printing a document 1 From the application File menu select Print 2 From the Print dialog box click OK If you are using Windows 98 Me click Printer Properties to customize your print job If you are using Windows 2000 click Printing Preferences to customize your print job Customizing print settings The software includes several appl
6. 0O N OO OA A Troubleshooting 9 a Index 10 11 Scanning 54 paper support Load the document containing the company logo into the document support For help see Loading a document Press SCAN on the operator panel or click Start Programs Lexmark X63 gt Scan amp Copy Control Program Select a size from the Fit to Page area Click the Scan to Application button Select an image editing program and edit the image From the application File menu select Print and then select Properties From the Document Quality tab select the Document Type Paper Type and Print Quality for your document From the Paper tab select the Paper Size and orientation for your document Click OK Click OK Lexmark X63 S Basics Copying Printing Scanning Troubleshooting a Index Scanning 55 Calibrating the scanner If you see streaks in your scan or copied images you may need to calibrate the scanner To re initialize the scanner calibration oa fF OQO N Place a clean white sheet of paper in the document support Press Setup on the operator panel Press Menu until MAINTENANCE appears on the top line of the display Press Options until SCANNER INIT appears on the bottom line Press Start Note The initializing of the scanner calibration takes approximately one minute Lexmark X63 Basics y Copying Printing y_ Scanning Troubleshooting
7. Lexmark X63 a Basics Copying Printing Scanning Troubleshooting a Index Menu Fax resolution Fax contrast Fax memory Xmit Faxing 59 Options To Fax a document where resolution is most important Dark to light Change how light or dark your fax will print Scan your documents into memory before faxing Fax documents automatically Lexmark X63 S Basics Copying Printing Scanning Troubleshooting a Index Faxing 60 Using the Speed Dial menus You can store up to 70 speed dial numbers on your computer using the All In One Fax Setup Utility You can store up to 59 individual names and numbers 1 59 ten small group numbers to fax groups of people from your individual list 60 69 and one large group number to fax to all of the individuals and groups listed 70 To set up your speed dial numbers 1 Click Start Programs Lexmark X63 Scan amp Copy Control Program 2 Click File Setup 3 Select the Copy Fax tab and then click the Fax Setup button 4 Select the Speed dial tab and then enter the individual fax numbers Once the speed dial numbers are set up you are ready to begin faxing with Speed dial 1 Load your document For help see Loading a document 2 Press Speed Dial the button 3 Press Options to view programmed fax numbers or press the keypad buttons to enter the Speed dial number associated with the
8. Troubleshooting 76 Solution Make sure the paper is loaded correctly and is a supported type Try feeding one sheet at a time Make sure you do not have hard coded spaces at the left margin of your document You may need to clean the cartridge nozzles For help see Cleaning the cartridge nozzles You may need to align the cartridges For help see Aligning the cartridges Make sure you select the All In One as the default printer from your application Make sure You let the ink dry before handling the document You select the correct paper type and size in Printer Properties Printing Preferences or from the Scan amp Copy Control Program The paper is straight and unwrinkled You select the appropriate quality for the paper type You may need to clean the cartridge nozzles For help see Cleaning the cartridge nozzles Lexmark X63 a Basics Copying Printing Scanning Troubleshooting a Index Troubleshooting 77 Problem Solution Characters with white e The print cartridge may be running out of ink NES e Remove and reinstall the print cartridge e You may need to clean the cartridge nozzles For help see Cleaning the cartridge nozzles Print quality is poor at the Like other printers the All In One cannot print in the extreme left right edges of the page top or bottom edges of a page Use these minimum settings e Left and right margins 3 37 mm 0 1
9. Create or select graphics of your choice From the application File menu select Print Select Properties From the Document Quality tab select the Document Type Paper Type and Print Quality for your document From the Paper tab select the Paper Size and orientation for your document 7 Click OK 8 Click OK Lexmark X63 S Basics Copying Printing Scanning Troubleshooting a Index Personalizing objects 3 2 3 From the application File menu select Print 4 Select Properties Printing 47 Select an object to cover Create or select the image of your choice in an image editing program 5 From the Document Quality tab select the Document Type Paper O O N OQO 10 Type and Print Quality for your document From the Paper tab select the Paper Size and orientation for your document Click OK Click OK Fit the image to the specified object cutting away any excess Attach the image to the object Lexmark X63 Basics y Copying Printing y Scanning Troubleshooting pe a Index Scanning 48 The following section includes information about Scanning a document Customizing scan options Using special scan features Personalizing business cards letterhead and envelopes Calibrating the scanner Lexmark X63 Scanning 49 S Basics Scanning a document Copying When scanning copying or faxi
10. calibrating scanner cards loading setting recommendations cartridges aligning installing part numbers preserving removing certificates creating copy settings customizing copying instructions with computer without computer copyright advisory creating awards certificates signs custom size paper loading setting recommendations D documents copying faxing loading printing scanning DRPD using Lexmark X63 Index 91 E edition notice electronic emission notices ENERGY STAR envelopes loading personalizing setting recommendations error messages F fax receiving fax features advanced fax forwarding canceling using fax problems document does not feed incomplete margins missing characters no dial tone not connecting not dialing correctly not receiving automatically not sending faxes Basics Copying Printing Scanning Troubleshooting a Index not working poor quality small strip of text spots words stretched Fax Setup Utility using faxing instructions FCC rules Part 68 FCC statement Federal Communications Commission compliance information statement G greeting cards loading setting recommendations H handouts printing index cards loading setting recommendations installing cartridges instructions copying faxing printing scanning Internet printing Web Smoothing iron on transfers loading setting recommendatio
11. Color Management Set color profiles for the printer Note Click the Help button on any tab in the Printer Properties or Printing Preferences to access the printer driver Help Printing Scanning Printing Preferences for Windows 2000 has three tabs Page Setup Color and Features Each tab has settings for operating the printer and its software Click this tab Page Setup Select e A paper size e A media type e A print quality A paper orientation The Reverse Order Printing option a Index The number of copies to print The Collate Copies option Troubleshooting Lexmark X63 Basics Copying Printing Scanning Troubleshooting a Index Printing 36 Click this tab Color Select the output e Color e Shading e Color appearance e Brightness and contrast Features Select The Dry Time Delay option The Two Sided Printing option The binding option The Print Instruction Sheet option Note Click the Help button on any tab in the Printer Preferences to access the printer driver Help Lexmark X63 Printing 37 S Basics o l l l Customizing print settings for specialty paper When you install the software the default settings are assigned to Printer Properties Use the default settings for printing most documents on inkjet paper To change printer settings for specialty paper use the following table Copying Printing When printin
12. In One to the telephone wall jack Use one of the following modes FAX TEL Lexmark X63 Faxing 69 Basics With an answering machine Copying Printing Scanning 1 Connect one end of the telephone line to the telephone 2 Connect the other end of the telephone line to the answering machine 3 Connect the answering machine to the EXT port on the All In One 4 Connect another telephone line from the LINE port on the All In One to the telephone wall jack Use one of the following modes TEL ANS FAX Troubleshooting a Index Lexmark X63 Faxing 70 Basics With computer modems internal or external Copying Printing Scanning 1 Connect one end of the telephone line to the telephone 2 Connect the other end of the telephone line to the computer modem 3 Connect the computer modem to the EXT port on the All In One 4 Connect another telephone line from the LINE port on the All In One to the telephone wall jack Use one of the following modes FAX TEL Troubleshooting a Index Lexmark X63 S Basics Copying Printing Scanning B Troubleshooting Index Faxing 71 Computer modem answering machine and telephone 1 Connect one end of the telephone line to the telephone 2 Connect the other
13. Load the document For help see Loading a document 2 Press SCAN on the operator panel or click Start Programs Lexmark X63 Scan amp Copy Control Program 3 Click the Text OCR button 4 Click the Scan to Application button Select the software application you want to scan to and then click Send You can now edit the document in the word processing program Scanning to an application 1 Load the document For help see Loading a document Lexmark X63 S Basics Copying O oa W Printing Scanning 1 2 3 4 Troubleshooting 5 6 a Index Scanning 53 Press SCAN on the operator panel or click Start Programs Lexmark X63 gt Scan amp Copy Control Program Click the Scan to Application button From the application list select the application you want to scan to From the file type list select the file type Click Send Scanning to the clipboard of your Windows system Load the document For help see Loading a document Press SCAN on the operator panel or click Start Programs Lexmark X63 gt Scan amp Copy Control Program Click the Scan to Application button From the application list select Clipboard From the file type list select the file type Click Send Lexmark X63 Basics Personalizing business cards letterhead and envelopes Copying 1 Load the business cards plain paper or envelopes in the Printing Scanning
14. call 0628 481500 In other countries contact your point of purchase References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility Copyright 2001 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 and in applicable FAR provisions Lexmark International Inc Lexington KY 40550 Lexmark X63 Basics Copying Printing Scanning Troubleshooting a Index Edition Safety information e Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible e Refer service or repairs other than
15. clean You are receiving poor e The machine sending you a fax may have a dirty scanner bed quality faxes e Check the telephone line for noise Stretched words on The machine sending you a fax may have had a temporary document Index incoming faxes jam Troubleshooting Lexmark X63 Troubleshooting 82 a Basics Problem Solution The machine dials a The fax machine you are dialing may be turned off out of paper or number but fails to make cannot answer incoming calls a connection with another fax machine Copying Pages have a small strip You may have selected the wrong paper size setting See the Loading Printing of text printed at the top specialty paper section with a large blank area below Incoming faxes have From the Fax Setup Utility Settings tab set AUTO REDUCTION ON missing characters at the bottom edge of a page Scanning Troubleshooting a Index Lexmark X63 Troubleshooting 83 a Basics Error messages Message Solution Copying ADD PAPER THEN Load paper in the paper support and then press Paper Feed PRESS PAPER FEED You may hear a beep warning ADD PAPER Load paper in the paper support with beep warning Printing Scanning ADD RIGHT CART Open the operator panel and the cartridge access door Install or reinstall the indicated cartridge Close the cartridge access door and the operator panel Press Options unti
16. e Select Booklet f Select the number of Sheets Per Bundle Note A bundle is any number of sheets of paper folded together When printing with a heavier paper stock select a smaller number of Sheets Per Bundle Troubleshooting g Select the option on the screen that prints reloading instructions h Click OK Index Qo 3 Print and then assemble your booklet Lexmark X63 S Basics Copying Printing Scanning Troubleshooting a Index Printing 43 a From the Print dialog box click OK The first side of your document prints b After the first side of your booklet is finished printing the software prompts you to reload the paper Note For help reloading and printing two sided documents see page 39 c Click OK Note To return to normal printing see page 40 d Assemble your booklet Assembling a booklet Once your document prints stack the bundles and bind the booklet 1 Take the first bundle from the paper exit tray fold it in half and set it aside 2 Fold and stack the rest of your bundles one on top of the other until your booklet is complete 3 Bind the bundles Lexmark X63 Printing 44 S Basics Customizing T shirts 1 Load iron on transfer paper with the blank side facing you in the paper support Copying Open the image editing program supplied with the printer Create or select the image of your choice Printing Select the mirror
17. e mail Index 93 to Text OCR to the clipboard set up answering machine computer modem telephone setting recommendations cards custom size paper envelopes greeting cards index cards iron on transfers photo cards photo paper postcards transparencies signs creating speaker using specialty paper custom size paper envelopes greeting cards index cards iron on transfers loading photo cards Lexmark X63 a Basics Copying Printing Scanning Faxing _ Troubleshooting a Index photo paper postcards transparencies speed dial using supplies ordering T telecommunications test page nozzle test pattern test pattern alignment transparencies loading setting recommendations transparencies contain white lines T shirts customizing TWAIN two sided printing W Web Smoothing Internet printing wiping nozzles Index 94 Lexmark X63
18. end of the telephone line to the answering machine 3 Connect the answering machine to the computer modem 4 Connect the computer modem to the EXT port on the All In One 5 Connect the other provided telephone line from the LINE port to the telephone wall jack Use one of the following modes TEL ANS FAX Lexmark X63 Troubleshooting 72 a Basics When the All In One has a problem first make sure e The power cord is plugged into your All In One and into a properly grounded electrical outlet e Your telephone cord is securely attached to the LINE socket and to the telephone wall jack e Your telephone has a dial tone e The operator panel and the cartridge access door are completely closed e READY appears on the display e The sticker and transparent covering the bottom of the cartridges are removed e The USB cable is securely attached to the computer and printer e The paper is loaded correctly Copying Printing Scanning lf you are still experiencing a problem click the topic that matches the problem you are having e General problems Troubleshooting Fax problems e Error messages a Index e Cartridge maintenance Lexmark X63 Troubleshooting 73 Basics General problems Problem Solution Copying Paper jam Your All In One may have a paper jam in either the document path or the printer paper path To clear a paper jam Open the opera
19. name you want to fax to 4 Press Start Lexmark X63 S Basics Copying Printing Scanning Troubleshooting a Index Faxing 61 Using the Speaker To dial a fax number listen to an automated answering system and then send a fax 1 2 3 4 Load the document For help see Loading a document Press Speaker Dial the number using the keypad buttons Listen to the answering message when the called station answers The Speaker only lets you listen by speaker The All In One does not have a microphone Note You can adjust the volume control by pressing Speaker and then press Menu until Speaker Volume appears Select the desired volume using Options on the operator panel Press Start when you hear the fax tones Note Speaker is not available when faxes are waiting for automatic redial Lexmark X63 Basics Copying Printing Scanning a Troubleshooting a Index Faxing 62 Receiving a fax automatically Your All In One has three modes for receiving faxes FAX ANS FAX and TEL The current mode appears in the upper right of the operator panel display Coxe Function FAX Receive faxes automatically without using your telephone handset Your All In One will receive all incoming calls as faxes ANS FAX Connects your All In One with an answering machine to automatically receive both incoming voice messages and faxes TEL Manually receives faxes by pressin
20. operator panel press Options to select which cartridges were changed Lexmark X63 lt Van ege 17 gt Basics 18 a Basics 7 Press Start 8 From the operator panel press Options to select the cartridge type you installed Copying 9 Press Start Note If you installed a new cartridge an alignment page prints Select the pattern that comes closest to forming a straight line Continue with the next Printing section Aligning the cartridges To improve the print quality you may need to align the cartridges You can align cartridges using the operator panel or the Print Control Program For help see Using the Print Control Program Scanning To use the operator panel Troubleshooting 1 Press Setup and then press Menu until Maintenance appears on the display 2 Press Options until Cartridges Align appears 3 Press Start a Index Lexmark X63 a Basics Copying Printing Scanning Troubleshooting a Index Basics 19 4 An alignment page prints with several patterns A number appears under each pattern The test pattern that prints is similar to the one shown 15 16 17 18 5 For each alignment group on the test page find the number that comes closest to forming a straight line 6 Use the keypad buttons to enter the number you selected from the test page You must use two digits for each number For example 05 09 12 20 7 Press Star
21. size Select the number of telephone rings before the All In One receives a fax Set the number of redial attempts Scanning Set the redial interval Receive a message confirmation Select the print quality of incoming faxes Select an Error Correction Mode Speed Dial Print a Speed Dial list Send a Speed Dial list Add delete or edit speed dial entries View version information for your All In One Troubleshooting a Index Lexmark X63 Faxing 6 7 S Basics l l l Setting up your All In One with equipment You can set up your All In One with various peripheral equipment Copying Connecting a telephone Connecting to the EXT port Printing Scanning 1 Connect one end of the telephone line to the telephone 2 Troubleshooting 2 Connect the other end of the telephone line to the EXT port on the All In One 3 Connect another telephone line from the LINE port on the All In One to the telephone wall jack _ ndex Use one of the following modes FAX or TEL Lexmark X63 Basics Copying Printing Scanning Troubleshooting a Index Faxing 68 Connecting to the wall jack 1 Connect one end of the telephone line to the telephone 2 Connect the other end of the telephone line to the telephone wall jack 3 Connect another telephone line from the LINE port on the All
22. to Text OCR Scanning to an application Scanning to the clipboard of your Windows system Lexmark X63 Scanning 51 S Basics Scanning a document to an e mail 1 Load the document For help see Loading a document Copyin pyiny 2 Press SCAN on the operator panel or click Start Programs Lexmark X63 Scan amp Copy Control Program T 3 Click File Setup Scan tab to customize the settings Printing 4 Click the Scan and Email button 5 Enter an e mail address on your screen or select an address from your address book scanning 6 Click Send Note Your e mail software must support MAPI Messaging Application Program Interface Scanning a document to a file 1 Load the document For help see Loading a document Troubleshooting 2 Press SCAN on the operator panel or click Start Programs Lexmark X63 gt Scan amp Copy Control Program a Index 3 Click File Setup gt Scan tab to customize the settings 4 Click the Scan to File button Lexmark X63 S Basics Copying Printing Scanning Troubleshooting a Index Scanning 52 5 From the application list select the application you want to scan to 6 From the file list select the file destination of your scan 7 Click Save Scanning to Text OCR Using the Text OCR Optical Character Recognition option lets you scan in an image of text which can be modified in word processing programs 1
23. up to Make sure 100 sheets of inkjet e The print side is facing you paper depending on The paper is against the right side of the paper support thickness Printing 10 envelopes The print side is facing you The envelopes are loaded vertically against the right side of the paper support The stamp location is in the upper left corner The paper guide rests against the edge of the envelopes Scanning 10 greeting cards The print side is facing you index cards The cards are loaded vertically against the right side of the paper postcards or photo support Troubleshooting cards The paper guide rests against the edge of the cards 25 sheets of photo e The glossy or coated side is facing you Index paper e The paper guide rests against the edge of the photo paper Q Lexmark X63 Basics 14 os Basics Load up to Make sure 25 transparencies e The rough sides of the transparencies are facing you e The paper guide rests against the edge of the transparencies 100 sheets of custom e The print side is facing you size paper e Your paper size fits within these dimensions e Width Copying Printing 7 6 mm to 216 mm 3 0 in to 8 5 in Length 127 mm to 432 mm 5 0 in to 17 0 in Scanning The paper guide rests against the edge of the paper 25 iron on transfers You read the loading instructions on the iron on packaging The print side blank side is facing y
24. 3 Initiate sending a fax Lexmark X63 Basics 3 a Basics Press To Copying Printing Paper Feed Continue printing after reloading the paper tray 10 Pause Redial Add a three second pause when dialing or dial the last number called 11 Stop Cancel Stop a fax copy scan or print job or clear an incorrect value on the display Scanning 12 Start an action such as faxing 13 Speed Dial Access the Speed Dial menu Troubleshooting a Index Lexmark X63 Basics 4 a Basics Using the menus 1 Press Setup FAX or COPY Copying 2 Press MENU until the menu item you want appears on the display 3 Press Options to scroll through the available settings for the menu item you select Printing 4 Press Start Setup menu Scanning Set date time Print report Maintenance Paper size Month Fax confirm e Cartridge clean e A4 Day Transmit log e Cartridge align e Letter Year Receive log e Scanner init e Legal Hour Speed dial list Minute Self test AM PM You must use two digits for each number For example 05 09 12 20 Troubleshooting a Index Lexmark X63 a Basics Copying Printing Scanning Troubleshooting a Index Setup menu Ring volume e Silent e Low e Mid e High Setup DRPD e Learn Fax print e Normal e Quick Auto Journal e Yes e No Fax Forwarding e Off e Forward e Print forw
25. 33 in each for A4 size paper 6 35 mm 0 25 in each for all paper sizes except A4 e Top margin 1 7 mm 0 067 in e Bottom margin 16 51 mm 0 65 in Lexmark X63 Troubleshooting 78 a Basics Problem Solution Colors are faded or not Check the ink level graphic on the Cartridges tab of the Print printing correctly Control Program An ink cartridge may be out of or low on ink Use a different color setting Use a different brand of paper Every paper brand accepts ink differently and prints with slight color variations Install a new color cartridge The color cartridge may have run out of one or more ink colors Clean the cartridge nozzles For help see Cleaning the cartridge nozzles Wipe the cartridge nozzles For help see Wiping the cartridge nozzles Copying Printing Scanning Transparencies or photos Select Photo or Max Photo Quality on the Document Quality tab of contain white lines Printer Properties or Printing Preferences Clean the cartridge nozzles For help see Cleaning the cartridge nozzles Wipe the cartridge nozzles For help see Wiping the cartridge nozzles Transparencies or glossy Remove each page as it exits the printer and let it dry completely photo papers stick before stacking together Use transparencies or photo papers designed for an inkjet printer Troubleshooting Index Lexmark X63 Troubleshooting 79 a Basics Problem Solution
26. a Basics Copying Printing Scanning a Troubleshooting a Index Edition Edition July 2001 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the United Kingdom and Eire send to Lexmark International Ltd Marketing and Services Department Westhorpe House Westhorpe Marlow Bucks SL7 3RQ Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In the United Kingdom and Eire
27. a Index Copying 22 Loading a document To load documents for copying scanning and faxing 1 Place your document face down and top down in the document support DOCUMENT LOADED appears on the operator panel display 2 Slide the document guide until it rests against both edges of your document 3 When copying scanning or faxing documents using your All In One make sure Your document is at least 3 0 in long and 5 5 in wide You remove all staples and paper clips You let ink and correction fluid dry completely Lexmark X63 Copying 23 S Basics Copying a document Copying Using the operator panel Using the computer 1 Load your document For help see Load your document For help see Loading a document Loading a document 2 Press COPY Make sure you have installed the All In One software For help refer to the Getting Started book Click Start Programs Lexmark X63 gt Scan amp Copy Control Program Printing 3 Press the keypad buttons to select the number of copies Scanning 4 Press Start Note For some copying jobs a computer is necessary 4 Select the number of copies 5 Click the button that matches the desired copy mode Color Gray B W Text Click Copy Customizing copy settings You can make additional changes to your document before copying Troubleshooting 1 Click Start Programs Lexmark X63 Scan amp Copy Control P
28. and dark print choose Enable Buffer mode from the Options tab intermittent printing 1 From the Print Control Program click the Options tab 2 Choose the Enable Buffer Mode option Troubleshooting a Index Lexmark X63 a Basics Copying Printing Scanning Troubleshooting a Index Troubleshooting 75 Problem Solution Paper misfeeds or Make sure multiple sheets feed You use a paper recommended for inkjet printers You do not force the paper into the printer You do not load too much paper in the printer You load the paper correctly The paper guide rests against the left edge of the paper and does not cause the paper to bow in the paper support You select the correct paper type and size in Printer Properties Printing Preferences or in the Scan amp Copy Control Program Vertical straight lines are To improve the print quality of vertical straight lines in tables borders not smooth or graphs e Select Photo or Max Photo from the Document Quality tab of Printer Properties Printing Preferences or the Scan amp Copy Control Program e Align the cartridges For help see Aligning the cartridges e Clean the print nozzles For help see Cleaning the cartridge nozzles Lexmark X63 Basics Problem Characters are missing or unexpected Copying Printing Scanning Print is too dark or smudged Troubleshooting a Index
29. and save it as an image or text file 8 Lexmark X63 Basics 9 a Basics To make additional changes to your documents before copying printing scanning or faxing 2 Click File Setup Copying Select this tab To Image Adjust the properties of the scanned image Printing Scan Change how or where images are scanned Page Set the scan frame position and size Copy Fax Set Printer Properties or access the Fax Setup Utility Scanning Email Change settings related to e mail operations Application Choose and configure any application on your computer for the Send to Application button OCR text editing Select the language you want the Optical Character Recognition OCR to use Descreen Sharpen e Remove a halftone pattern in the background of a scanned image e Enable and set the sharpen level of an image Troubleshooting Click the Paper Type Print Quality button to bring up the Print Control Program Document Index Quality tab Q 7 lt Lexmark X63 Basics 10 B Basics Using the Print Control Program The Print Control Program lets you monitor the printer and install or replace cartridges To open the Control Program click Start Programs Lexmark X63 Print Control Program Windows 98 Me Copying Printing Click this tab Status e Monitor the status of your print job e Cancel your print job e Print a test page e View your ink lev
30. ard Dial Mode e Tone e Pulse Basics 5 Fax receive mode e ANS FAX e FAX e TEL Default settings Fax type Fax resolution Fax contrast Fax memory Xmit Copy type Copy contrast Copy size Copy collate Copy paper type See the following table Lexmark X63 a Basics Copying Printing Scanning Troubleshooting a Index Default settings Fax resolution e Standard e Fine e Superfine Fax type e Black e Black Photo e Color Copy contrast Copy type Color Photo Black Quick Black Normal Black Photo Color Quick Color Normal e Light to dark Fax menu to dial Enter the number to dial Fax type e Black e Black Photo e Color Fax contrast e Light e Dark Copy size 100 93 90 80 15 Custom Fax resolution e Fine e Superfine Fax memory Xmit e Yes e No Copy collate e On e Off Fax contrast e Light to dark Basics Copy paper type e Plain e Coated e Glossy e Transparency Fax memory xmit e Yes e No 6 Lexmark X63 Basics 7 a Basics Copy menu Copy quantity Copy type Copy contrast Copy size Copy paper type 1 100 Color Photo e Light to dark Select the size of e Plain Copying Black Quick your copy from e Coated Black Normal 25 to 200 percent e Glossy Black Photo e Transparency Color Quick Printing Color Normal Note You can collate your document by pressin
31. ctions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Lexmark X63 a Basics Copying Printing Scanning a Troubleshooting a Index Edition e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment To assure compliance with FCC regulations for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 12A2405 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to
32. els Scanning Options e Enable or disable various software functions such as Sound Effects and Buffer Mode Cartridges e View your ink levels e Clean the nozzles e Align cartridges for best quality e View cartridge part numbers and order supplies directly from the Lexmark Web site Troubleshooting a Index Lexmark X63 Basics 11 a Basics Windows 2000 Click this tab Copying Status Monitor the status of your print job Cancel your print job Print a test page Printing View your ink levels Cartridges View your ink levels Align cartridges for best quality Clean the nozzles View cartridge part numbers and order supplies directly from the Lexmark Web site Options e Control how and when the Control Program displays e Disable the printer shortcut Scanning Troubleshooting _ a Index Lexmark X63 Basics 12 os Basics Loading the paper Load up to 100 sheets of plain paper Copying 1 Place the paper against the right side of the paper support with the print side facing you 2 Squeeze and slide the paper guide to the right until it rests against the left edge of the paper Printing Scanning Troubleshooting Note Do not force the paper into the printer a Index Lexmark X63 Basics 13 B Basics Loading specialty paper Follow these guidelines when loading specialty paper Copying Load
33. g either 9 on your telephone keypad or by pressing Start twice on your All In One operator panel To change the fax receive mode 1 Press Setup and then press Menu until you see FAX RECEIVE MODE on the display 2 Press Options until you see the mode you want to select 3 Press Start Lexmark X63 Faxing 63 Basics Using Distinctive Ring Pattern Detection DRPD Distinctive ring is a service provided by some telephone companies that assigns two phone numbers to one phone line each of which makes your phone ring differently If you subscribe to this service you can program your All In One to learn one phone number and distinctive ring for incoming faxes Copying 1 Press Setup and then press Menu until you see SETUP DRPD on the display Printing 2 Press Options until you see LEARN and then press Start 3 Dial the telephone number that you will use as a fax number Scanning Your All In One will learn the distinctive ring of the telephone number you dial 4 Press Setup 5 Press Menu until you see FAX RECEIVE MODE on the display 6 Press Options until you see DRPD and then press Start The All In One detects the ring pattern it has learned and automatically answers all incoming faxes on the second ring All other ring patterns are ignored Troubleshooting Note DRPD now appears as a fourth fax receive mode in the operator panel menu Index Lexmark X63 S Basics C
34. g on Click this tab To make these selections Envelopes Paper or Page 1 From the Paper Size area scroll to select the Setup appropriate envelope size Scanning 2 Select Landscape Orientation Note Your application may override the envelope settings in Printer Properties Greeting cards Paper or Page Select the appropriate Paper Size setting index cards Setup postcards or photo cards From the Paper Type area select Greeting Card Stock lron on transfers Document Quality From the Paper Type area select Iron On Transfer or Page Setup Troubleshooting Note We recommend printing an image on plain paper before printing it on an iron on transfer Index Lexmark X63 Printing 38 S Basics When printing on Click this tab To make these selections Custom size paper Paper or Page 1 From the list of Paper Sizes scroll to select Setup Custom 2 Enter the dimensions of your custom paper size Copying Photo paper Document Quality From the Paper Type area select Glossy Photo Paper Printing or Page Setup Note When printing photos remove each photo as it exits the printer and let it dry before stacking Transparencies Document Quality From the Paper Type area select Transparency Scanning or Page Setup Select Normal Print Quality Note When printing transparencies remove each transparency as it exits the printer and let it dry before stacking Coated pape
35. g options in the Copy menu only scanning when you select Black Quick Black Normal or Black Photo Using the Scan amp Copy Control Program When the software is installed on your computer you can open the Scan amp Copy Control Program to customize your jobs Troubleshooting 1 Click Start Programs Lexmark X63 gt Scan amp Copy Control Program Select To Index The keypad buttons Set the number of copies to print from 1 to 99 40 Reduce Enlarge Scroll and select the size of your output Lexmark X63 a Basics Copying Printing Scanning Troubleshooting a Index Select Fit to Page Auto Crop Rotate The brightness bar Color Gray B W Text OCR Copy Scan and Email Scan to Application Scan to File Basics Scroll and select the size of your output Crop an image as it is scanned Rotate an image 90 degrees clockwise as it is scanned Adjust how dark or light you want a copy Make a color scan or copy of a color original Make a black and white scan or copy of an original color document Make a black and white scan or copy of an original black and white document Scan a document into an application to edit the text Make a copy of the original document Scan an image or document and attach it to a new e mail message Scan an image or document into the selected image editing or word processing program Scan an image or document
36. ght arrow in the lower right of the page to navigate through this guide page by page e Click the house icon in the lower right of the page to return to the Home Page e Click Edition to view edition information E Troubleshooting e Select File Print Properties to print this guide Make sure Landscape is selected Select the pages you want to print and then click OK Index e To view notices or safety information click Electronic emission notices or Safety information Lexmark X63 a Basics Copying Printing Scanning Troubleshooting a Index Basics 1 Congratulations on the purchase of your Lexmark X63 All In One You can scan print copy and fax documents using your operator panel and the All In One software Using the operator panel Using the menus Using the Scan amp Copy Control Program Using the Print Control Program Loading the paper Replacing the cartridges Aligning the cartridges Preserving the cartridges Lexmark X63 Basics 2 B Basics Using the operator panel Copying 1 7 8 3 5 Printing 4 i 10 5 DoF MARK Xe 11 6 IQ 12 Scanning 2eQq 2 cp D JOQ G I Speed bial a 13 The table identifies the operator panel parts and their functions Troubleshooting Press To Scroll through available features on the display Access the system setup maintain your cartridges and print reports a Index
37. grams gt Lexmark X63 gt 3 Press Menu until MAINTENANCE appears ea gran on the display 3 From the Cartridges tab select Clean Print Press Options until CARTRIDGE CLEAN Nozzles appears Press Start Lexmark X63 a Basics Copying Printing Scanning Troubleshooting a Index Troubleshooting 88 The printer feeds a sheet of paper and prints a nozzle test pattern similar to the one shown TTT Trt MTI Sir ede ot Aa A A eM Vg i a e HHHH im T Do a a eee eee EE EEH LL TETEE a a MANIEE ERER Ue EET RERLinIrn eee aaa a ne fy Pere bettered edd bt eee eee eee Examine the test pattern 2 Ifthe printed bars of the printout fades on either side of the page or is shorter than the other bars this indicates that the cartridge is running low on that particular color ink If this is the case you need to replace the print cartridge For help see Replacing the cartridges If this is not the case then go to Step 3 3 Print your document again to verify your print quality has improved If print quality does not improve remove and reinstall the print cartridge Lexmark X63 a Basics Copying Printing Scanning Troubleshooting a Index Troubleshooting 89 5 Repeat the Clean print nozzles procedure 6 If print quality is still unacceptable wipe the print cartridge nozzles For help see the next section Wiping the cart
38. ications that let you perform printing tasks Printer Properties or Printing Preferences lets you make changes to the print settings Customizing a single document from the software application Open Printer Properties or Printing Preferences from an application to change printer settings only for the documents in the application you are currently creating 1 Open the application File menu 2 Choose Print or Printer Setup 3 Inthe Printer Setup dialog box click Properties Options or Setup depending on the application Lexmark X63 Printing 30 S Basics Printer Properties for Windows 98 Me has four tabs Job Finishing Paper Document Quality and Advanced Each tab has settings for operating the printer and its software Copying Click this tab Job Finishing Handouts Posters Booklets Two sided documents Printing Select a paper size and orientation Scanning Set the number of copies to print Reverse the printing order of your document pages The first page will be on top of the stack in the paper exit tray Collate your document Document Quality Select e A color setting A type of paper A print quality setting Web Smoothing to print clearer images from the Internet The Allow pages to dry option The default settings Troubleshooting a Index Lexmark X63 Basics Copying Printing Scanning Troubleshooting a Index
39. inter Properties for handouts a Open Printer Properties For help see page 29 b Click the Paper tab to select the page orientation and document size c Click the Job Finishing tab and select Lexmark X63 Printing 41 S Basics Handout Number of Prints Print Page Borders if desired Copying d To print your handout on one side of the paper click OK To print your handout on both sides of the paper Printing Select Two sided printing For help see page 39 Click Long Edge Binding or Short Edge Binding Click OK scanning 3 Print your handouts e From the Print dialog box click OK lf you format your handouts to print on one side of each page return to normal printing lf you format your handouts for two sided printing continue printing the second side of your handouts For help see page 39 Troubleshooting To return to normal printing 1 From the Job Finishing tab select Normal index 2 Click OK Lexmark X63 Printing 42 S Basics Printing a booklet You can print and bundle your document to make a booklet Copyin PNG 1 From the application File menu select Print 2 Customize Printer Properties for booklets a Select Portrait Printing b Select a paper size Choices include A4 Statement Letter or A5 c Open Printer Properties For help see page 29 Click the Job Finishing tab Scanning d
40. l the correct cartridge displays ADD LEFT CART ADD CARTRIDGES CARTRIDGES Open the operator panel and the cartridge access door and install cartridges Close the cartridge access door and the operator panel Press Options until the correct cartridge displays and then press Start CHANGE BLACK INK Replace the black cartridge and select NEW BLACK CARTRIDGE This resets the monitoring system and prints any faxes in memory CLR DOCUMENT JAM Open the operator panel and remove the jam Troubleshooting Index Lexmark X63 Troubleshooting 84 a Basics Message Solution DOCUMENT OUT Wait for all documents in the document support to be printed and sent PLEASE WAIT to the paper exit tray ENTER FAX NUMBER Using the keypad buttons enter a fax number TO DIAL with beep warning Copying Printing FAX SPEED Enter an assigned Speed dial number Use the Settings Utility to set up UNDEFINED Speed dial numbers For help see Using the Fax Setup Utility LEARNING DRPD Check your telephone line connection FAILED Scanning LOAD DOCUMENT Load your document in the document support and then press Start with beep warning MEMORY FULL Your All In One is low on memory The job is stopped Try to send your job again when more memory is available If you are using fax when this error message appears the sending machine should see a transmission error and send the fax again a Troublesh
41. ly the settings to all documents 1 Select Start Settings Printers 2 From the Printers folder right click the printer icon for the printer 3 Select Properties or Printing Preferences from the sidebar menu Printer Properties for Windows 98 Me has seven tabs Job Finishing Paper Document Quality Advanced General Details and Color Management Each tab has settings for operating the printer and its software Click this tab Job Finishing Handouts Posters Booklets Two sided documents Lexmark X63 Printing 34 Basics Click this tab Paper Select a paper size and orientation Copying Set the number of copies to print Reverse the printing order of your document pages The first page will be on top of the stack in the paper exit tray Printing Collate your document Document Quality Select e A color setting A type of paper A print quality setting Web Smoothing to print clearer images from the Internet The Allow pages to dry option The default settings Scanning Advanced Adjust Halftone settings Image settings Troubleshooting General Add a comment Insert a separator page Print a test page a Index Lexmark X63 Printing 35 S Basics Click this tab Details Add or delete printer ports or drivers Select a printer driver Copying Capture printer ports Set timeout settings Customize spool and port settings
42. ng documents using your All In One make sure e Your document is at least 3 0 in long and 5 5 in wide e You remove all staples and paper clips Printing e You let ink and correction fluid dry completely 1 Load your document For help see Loading a document 2 Press SCAN on the operator panel or click Start Programs Lexmark X63 gt Scan Scanning amp Copy Control Program 3 Click the button that matches your scan destination Scan to Application Scan to File or Scan and Email If you select Send to Application scroll and select an application to scan to 4 Select the type of file to scan to E Troubleshooting 9 Click Send Customizing scan options Index You can customize scan settings using the Scan amp Copy Control Program see Using the Scan amp Copy Control Program Lexmark X63 Basics 1 Copying Printing ao fF N scanning Troubleshooting a Index Scanning 50 You can make additional changes to your document before scanning Press SCAN on the operator panel or click Start Programs Lexmark X63 gt Scan amp Copy Control Program Click File Setup Select the Scan tab Customize the settings Click OK Note For previewing scans each time you scan check the box Show preview screen TWAIN before scan Using special scan features Scanning a document to an e mail Scanning a document to a file Scanning
43. ns L letterheads personalizing loading cards custom size paper documents envelopes greeting cards index cards iron on transfers paper photo cards photo paper postcards Index 92 specialty paper transparencies messages error multiple sheets feed N notices copyright advisory edition electronic emission ENERGY STAR FCC statement safety information telecommunications nozzles cleaning wiping O operator panel ordering supplies P paper Lexmark X63 S Basics Copying Printing Scanning Troubleshooting ae Index loading paper jam part numbers black cartridges color cartridges photo cartridge personalizing business cards envelopes letterheads photo cards loading setting recommendations photo paper loading setting recommendations photo papers stick together postcards loading setting recommendations poster assembling print quality envelopes do not feed faded colors intermittent printing margins missing characters paper misfeeds photos contain white lines printer pauses frequently smudged too dark transparencies stick together unexpected characters vertical straight lines not smooth white lines print settings customizing printing instructions R receiving fax removing cartridges reverse order printing S safety information scanner calibrating scanning instructions to a file to an application to an
44. ooting MEMORY FULL and Wait for memory to become available and send your job again or turn returns to READY state Memory XMIT off from the Setup menu or the Settings Utility For help see Using the Fax Setup Utility a Index Lexmark X63 Troubleshooting 85 a Basics Message Solution MEMORY FULL TO Press Start to print the scanned pages in memory and then continue ABORT STOP the scanning process Press Stop Clear to cancel the copy or fax job MEMORY TO PRINT Your copy job will print after the print job is finished NO LINE CONNECTION Check the telephone line connection NOT AVAILABLE Most of the time when NOT AVAILABLE appears on your operator panel display you are attempting to make multiple copies while your All In One is set to a color copy mode Copying Printing with beep warnin Scanning j 9 If you would like to make multiple black and white copies without a computer you can change the color mode to BLACK QUICK BLACK NORMAL or BLACK PHOTO using the menus on your operator panel display If you would like to make multiple color copies you must attach your All In One to your computer using a USB cable If you have installed the All In One software on your computer click Start Programs gt Lexmark X63 gt Scan amp Copy Control Program Use the Scan amp Copy Troubleshooting Control Program to make color copies For All In One CD software installation instructions
45. option From the application File menu select Print Scanning Select Properties N Oo oF FP W ND From the Document Quality tab select the Document Type Paper Type and Print Quality for your document 8 From the Paper tab select the Paper Size and orientation for your document 9 Click OK 10 Click OK Troubleshooting Note You can also personalize other items suitable for iron on transfers a Index Lexmark X63 S Basics Copying Printing Scanning Troubleshooting a Index Creating awards and certificates 1 3 Reduce the font and customize your award or certificate for N oo A 10 Printing 45 Create awards or certificates in a word processing or image editing program Center and enlarge the text for the heading the specified occasion Use clip art or create your own graphics if desired From the application File menu select Print Select Properties From the Document Quality tab select the Document Type Paper Type and Print Quality for your document From the Paper tab select the Paper Size and orientation for your document Click OK Click OK Note You may want to print your award or certificate on card stock Lexmark X63 Basics Copying Printing Scanning Troubleshooting a Index Creating signs 1 o fF N Printing 46 Create a sign in a word processing or image editing program
46. opying Printing Scanning Troubleshooting a Index Faxing 64 Using the fax forwarding feature You can forward any faxes you receive to another fax machine 1 2 3 4 Press Setup Press Menu until FAX FORWARDING appears on the display Press Options until FORWARD appears If you want to both print a copy of the fax and forward it press Options until PRINT FORWARD appears 5 Press Start Enter the fax number you want your faxes forwarded to Enter the starting month day hour and minute you want Fax Forwarding to begin If you want to begin immediately press Start Enter the ending month day hour and minute you want Fax Forwarding to end If you return from your trip early you can cancel it Lexmark X63 Faxing 65 a Basics Canceling fax forwarding 1 Press Setup Copyin i py 2 Press Menu until FAX FORWARDING appears on the display 3 Press Options until OFF appears on the bottom line of the display Printing 4 Press Start Scanning Faxing y Troubleshooting a Index Lexmark X63 Faxing 66 S Basics Using the Fax Setup Utility 1 Click Start Programs Lexmark X63 Fax Setup Utility 2 Click Fax Copying n 1 n Printing Select this tab Settings Add your name and fax number to the top of outgoing faxes Control how the fax answers incoming calls Select the paper size for faxes Reduce incoming faxes so they fit on the selected paper
47. ou The paper guide rests against the edge of the iron on transfers Troubleshooting a Index Lexmark X63 Basics 15 os Basics Replacing the cartridges Your All In One uses the following cartridges Copying Black Color High Yield Black High Yield Color Photo 12A1970 15M0120 12A1975 15M0125 12A1990 1 Make sure the printer is on Printing 2 Pull the operator panel toward you and then open the cartridge access door scanning Cartridge access door Operator panel Troubleshooting Index The cartridge carrier moves to the loading position unless the printer is busy Lexmark X63 Basics 16 a Basics 3 Pull the old cartridges toward you and then lift them out Store them in an air tight container or dispose of them Copying Printing Scanning 4 Install the new or replacement cartridges a lf you are installing new cartridges remove only the sticker and transparent tape on the bottom of the cartridges Troubleshooting Index Warning Do not touch the gold contact area of the cartridges Lexmark X63 a Basics Copying Printing Scanning Troubleshooting a Index b Insert the cartridges into the carrier Basics c Push back firmly on the cartridges until they snap securely into place 5 Close the cartridge access door and then close the operator panel 6 From the
48. r Document Quality From the Paper Type area select Coated Paper or Page Setup a Troubleshooting a Index Lexmark X63 S Basics Copying Printing Scanning Troubleshooting a Index Printing 39 Creating projects Windows 98 Me Two sided printing Besides saving paper this feature is helpful when you want to print booklets 1 From the application File menu select Print 2 Customize Printer Properties for a two sided document a Open Printer Properties For help see page 29 b Click the Paper tab to select the page size and orientation c Click the Job Finishing tab to select Two sided printing d Select a binding edge e To print paper reloading instructions select the option on the screen that prints reloading instructions f Click OK 3 After the first side of your two sided document prints the software prompts you to reload the paper Lexmark X63 S Basics Copying Printing Scanning a Troubleshooting a Index Printing 40 4 Follow the instructions on the computer screen or the printed instruction page 5 Click OK To return to single sided printing 1 From Printer Properties click the Job Finishing tab 2 Clear the Two sided printing check box 3 Click OK Printing a handout You can conserve paper by printing handouts or multiple page images on a single sheet of paper 1 From the application File menu select Print 2 Customize Pr
49. refer to page 6 of the Getting Started book PC NOT AVAILABLE Verify that a standard USB cable is connected to the computer and that index with beep warning the computer is on and not in sleep mode Lexmark X63 Troubleshooting 86 Basics Message Solution REMOVE PAPER JAM Clear the Paper jam and then press Stop Clear THEN PRESS CLEAR RESOURCE BUSY TRY Wait for current computer to printer port activity to complete and then LATER send the job again with beep warning SCAN TO UNDEFINED Use the Lexmark Scan amp Copy Control Program to define the scan with beep warning destination Copying Printing SCANNER 1 Disconnect the USB cable from the printer SE E RL 2 Reconnect the USB cable 3 Unplug the printer from an electrical outlet Scanning 4 Plug the printer into an electrical outlet 5 Restart the computer STOP PRESSED Wait for the fax job to be canceled PLEASE WAIT Troubleshooting a Index Lexmark X63 Basics Copying Printing Scanning Troubleshooting a Index Troubleshooting 87 Cartridge maintenance Cleaning the cartridge nozzles To improve quality you may need to clean the nozzles You can use the operator panel or the Print Control Program to clean the nozzles Using the operator panel Using the computer Load plain paper in the printer 1 Load plain paper in the printer 2 Press Setup 2 Click Start Pro
50. ridge nozzles Wipe the print nozzles only if you have already run the print nozzle test and the print quality is still not satisfactory 1 Remove the cartridge from the printer For help see Replacing the cartridges 2 Dampen a clean lint free cloth with water Gently wipe the nozzles and contacts in one direction Lexmark X63 Troubleshooting 90 Basics Warning Do NOT wipe the nozzles and the contacts with the same section of cloth Copying Printing a Hold the damp cloth against b Use another clean section of cloth to gently the nozzles for about three wipe the contacts Hold the damp lint free seconds Gently blot and cloth against the contacts for about three scanning wipe dry seconds Gently blot and wipe dry 3 Allow the copper colored area to dry 4 Reinstall the print cartridges and repeat the nozzle test lf the print quality has not improved after this cleaning process replace your print cartridge If print quality still does not improve your printer may require service Troubleshooting Make sure you have the correct Paper Type and Size selected in Printer Properties or Printing Preferences a Index Lexmark X63 S Basics Copying Printing Scanning Troubleshooting ae Index A advisory copyright aligning cartridges awards creating banding blank spaces booklets assembling printing business cards personalizing C
51. rint the list The document does not Make sure the document is not wrinkled or folded and is not too feed into the machine thick or too thin Make sure that the operator panel is firmly closed Index Make sure the document is loaded far enough into the All In One for the operator panel to display DOCUMENT LOADED Lexmark X63 Troubleshooting 81 a Basics Problem Solution Incoming faxes are not Make sure the fax receive mode is set to ANS FAX or FAX The received automatically current receive mode is in the upper right of the display Make sure the extension phone is on the hook properly Make sure there is paper in the paper support Wait for more memory to become available Copying Printing Faxes cannot be received Make sure you do one of the following manually e Press Start twice on the All In One operator panel e Press 9 on your telephone handset and then hang up The machine will not send e Make sure the document is loaded correctly a fax e Check the machine you are sending to for problems Scanning Incoming faxes are e Check the machine you are sending to for problems incomplete or contain e Check the telephone for line noise blank spaces e Make a copy to check your machine e Check your ink levels the cartridges may be running out of ink There are spots on e Check the telephone for line noise incoming faxes e Runa printer self test to be sure the cartridge nozzles are
52. rogram 2 Click File Setup a Index Lexmark X63 Copying 24 Basics 3 Select the Copy Fax tab 4 Click Printer Properties Copying 5 Customize the copy settings 6 Click OK Printing Using special copy features 1 Click Start Programs Lexmark X63 Scan amp Copy Control Program scanning 2 From the Fit to Page area scroll and select Poster Clone or Autofit 3 To select the collate feature click the Paper Type Print Quality button and select the Paper tab Prints an image on multiple Troubleshooting ages i oe pag a Bm a Index Lexmark X63 Copying 25 S Basics Prints several 2 images 3 images 4 images 8 images copies of one image on the same page Copying Original Printing Enlarges an image to fit a full page Scanning Collate Prints multiple copies of a multipage document so pages 1 through 3 of copy one print pages 1 through 3 of copy two print and so on a Troubleshooting a Index Note Other features may be available Lexmark X63 Basics Copying Printing Scanning Troubleshooting a Index Copying 26 Creating posters mes 1 Click Start Programs gt Lexmark X63 gt Scan amp Copy Control KA Program 2 Select Poster from the Fit to Page area 3 Select a poster size 2 x 2 3 x 3 or 4 x 4 and then click OK
53. rson to use a computer or other electronic device to send any message via a telephone fax option unless such message clearly contains the following information in a margin at the top or bottom of each transmitted page or on the first page of the transmission e Date and time it is sent e Identification of the business or other entity or other individual sending the message e Telephone number of the sending machine or such business other entity or individual Lexmark X63 Basics Copying Printing Scanning Troubleshooting a Index Edition ENERGY STAR bounty The EPA ENERGY STAR Office Equipment program is a partnership effort with Office Equipment manufacturers to promote the introduction of energy efficient products and to reduce air pollution caused by power generation Companies participating in this program introduce products that power down when they are not being used This feature will cut the energy used by up to 50 percent Lexmark is proud to be a participant in this program As an ENERGY STAR Partner Lexmark International Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Lexmark X63 Home S Basics LEXMARK Copying X63 All In One Tips for using this guide Printing Scannin e Click the categories on the left side of the page to navigate through this guide section by section e Click the left or ri
54. ructions about connecting the fax telephone cable If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes to its facilities Lexmark X63 a Basics Copying Printing Scanning Troubleshooting Index Edition equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modification in order to maintain uninterrupted service If trouble is experienced with this equipment and you cannot correct the problem please contact Lexmark International Inc for repair and warranty information If the trouble is causing harm to the telephone network the telephone company may request you to disconnect the equipment from the network until the problem is resolved It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges The Telephone Consumer Protection Act of 1991 makes it unlawful for any pe
55. t Lexmark X63 a Basics Copying Printing Scanning Troubleshooting a Index Basics 20 Preserving the cartridges To ensure the longest life from your print cartridge and optimum performance from your printer e Keep a new print cartridge in its packaging until you are ready to install it e Do not remove a print cartridge from the printer except to replace clean or store it in an air tight container The print cartridge does not print correctly if removed from the printer and left exposed for an extended period of time e Ifa print cartridge runs out of ink leave the empty cartridge in the printer until you are ready to replace it Printing with only one of the print cartridges in the printer may cause printer problems Lexmark s printer warranty does not cover repair of failures or damage caused by a refilled cartridge Lexmark does not recommend use of refilled cartridges Refilling cartridges can affect print quality and cause damage to the printer For best results use Lexmark supplies Lexmark X63 Basics y Copying Printing y_ Scanning Troubleshooting a Index Copying 21 The following section includes information about Loading a document Copying a document Customizing copy settings Using special copy features Creating posters Lexmark X63 S Basics Copying Printing Scanning Troubleshooting
56. those described in the manual to a professional service person e Use only Lexmark replacement parts to maintain the safety of this product e Do not use the fax function during a lightning storm Warning In the text of this book a warning indicates possible machine damage or loss of data Copyright advisory It may be illegal to copy certain materials without permission or license including documents images and currency If you are not sure whether you have permission seek legal advice Lexmark X63 a Basics Copying Printing Scanning Troubleshooting Index Edition Electronic emission notices Federal Communications Commission FCC compliance information statement The Lexmark X63 All In One complies with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules The Lexmark X63 has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instru
57. tor panel and remove any paper from the Printing document path If paper is still jammed in the All In One open the cartridge access door and remove any paper from the printer paper path scanning Close the cartridge access door and then close the operator panel firmly until tt snaps into place Press Stop Clear Document does not print Make sure the printer is connected to the computer correctly Check the cable connections to the All In One and the computer Make sure the cartridges are properly installed Make sure the sticker and tape are removed from the bottom of the print cartridges Troubleshooting Use an undamaged USB cable The print cartridge may be out of ink a Index Make sure you select the All In One as the default printer Lexmark X63 Troubleshooting 74 Basics Problem Solution Document prints slowly Close applications not in use Copying Select Normal or Quick on the Document Quality tab of Printer Properties Printing Preferences or the Scan amp Copy Control Program Consider purchasing more random access memory RAM for your Printing computer Note Photos or documents containing graphics may take longer to print than regular text Scanning Printed pages have If your printer pauses frequently every two or three lines during a print alternating bands of light job and the printed pages have alternating bands of light and dark print
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