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1. Automation Direct com p MDM TEL SELF DIALING So Industrial Telephone IA Modem i AEE ne do E SA 1 30 20 voc Contents at a Glance Section 1 Overview 5 Section 2 Performance Specifications 7 Section 3 Modem Mounting 8 Section 4 Electrical Connections 9 Section 5 Modem Configuration 12 Section 6 AT Command Summary 16 Section 7 S Register Summary 20 Section 8 Maintenance Information 28 Section 9 Product Support and Additional Documents 29 is CE Class I Division 2 Groups A B C and D Hazardous Locations MDM TEL User Manual Rev 3 WARNING Thank you for purchasing automation equipment from Automationdirect com M We want your new automation equipment to operate safely Anyone who installs or uses this equipment should read this publication and any other relevant publications before installing or operating the equipment To minimize the risk of potential safety problems you should follow all applicable local and national codes that regulate the installation and operation of your equipment These codes vary from area to area and usually change with time It is your responsibility to determine which codes should be followed and to verify that the equipment installation and operation are in compliance with the latest revision of these codes At a minimum you should follow all applicable sections of the National Fire Code National Electrical Code and the codes of the National Electrical Manufacturer2. s Association NEMA There may be local regulatory or government offices that can also help determine which codes and standards are necessary for safe installation and operation Equipment damage or serious injury to personnel can result from the failure to follow all applicable codes and standards We do not guarantee the products described in this publication are suitable for your particular application nor do we assume any responsibility for your product design installation or operation Our products are not fault tolerant and are not designed manufactured or intended for use or resale as on line control equipment in hazardous environments requiring fail safe performance such as in the operation of nuclear facilities aircraft navigation or communication systems air traffic control direct life support machines or weapons systems in which the failure of the product could lead directly to death personal injury or severe physical or environmental damage High Risk Activities Automationdirect com specifically disclaims any expressed or implied warranty of fitness for High Risk Activities For additional warranty and safety information see the Terms and Conditions section of our Desk Reference If you have any questions concerning the installation or operation of this equipment or if you need additional information please call us at 770 844 4200 This publication is based on information that was available at the time it was pri
3. MO Default l Force adjustment M1 Bits 3 5 Break Handling Kn O KO l AKI 2 K2 3 K3 4 K4 5 AKS Default Bits 6 7 MNP block size An 0 64 chars NAO 128 chars NAT Default 2 192 chars A2 3 256 chars A3 S41 General Bit Mapped Options Status Bits O 1 Compression selection Cn 0 Disabled C0 1 MNP5 C1 2 V 42 bis C2 3 MNPS and V 42 bis C3 Default Bit 2 6 Auto retrain and fallback fall forward En Bit6 Bit2 0 0 Retrain and fallback fall forward disabled E0 Default 0 1 Retrain enabled E1 1 0 Fallback fall forward enabled E2 Bit 3 Modem to modem flow control 0 Disabled GO Default l Enabled G1 Bit 4 Block mode control ALn 0 Stream mode LO Default l Block mode ALI Bit 5 Reserved Bit 7 Enable fallback to V 22bis V 22 Qn MDM TEL User Manual Page 26 Rev 3 0 Disabled Q0 i Enabled Q1 Default S46 Data Compression Control S46 136 Execute error correction protocol with no compression S46 138 Execute error correction protocol with compression Default S48 V 42 Negotiation Control S48 0 Disable negotiation bypass the detection and negotiation phases and proceed with LAPM S48 7 Enable negotiation Default S48 128 Disable negotiation bypass the detection and negotiation phases and proceed at once with the fallback action specified in S36 Can be used to force MNP The following tab
4. 6 5mA at 24 VDC 5 VDC Output is ON as long as a connection exists carrier detect Sourcing switches supply power 100mA Voltage Range Input Current Max OFF Voltage On line Output To PLC Output Characteristics Max Output Current MDM TEL User Manual Page 7 Rev 3 Section 3 Modem Mounting This industrial modem snaps onto a standard DIN rail DIN EN 50022 or can be mounted to a flat panel using 6 or 8 screws See Figure 3 1 The modem can be installed in any orientation adjacent to other DIN rail components or in any convenient location within the enclosure The modem should be installed within 6 feet of the device it will be connected to 0 28 0 71cm VIEW FRONT VIEW testh n SIDE VE gt HET a GND ne p a 2 92 Me ER 3 17 7 42cm 8 05cm Made in USA 0 17 DIN EN 50022 20 43 clear for 447 11 35cm 135 8 Pure 4 75 12 07cm An Figure 3 1 MODEM DIMENSIONS For DIN rail mounting hook the top rear of the modem onto the top edge of the DIN rail Using a small flat head screwdriver pull down on the spring loaded tab on the bottom of the modem and push the modem back against the rail Reverse these steps to remove the modem See Figure 3 2 below R cK DIN Rail EN50022 q I Insert scre iver and pull down to release spring lodded tal Swing modem against release N Rail Mounting Figure 3 2 DIN RAIL MOUNTING MDM
5. MARQUES DE COMMERCE La pr sente publication peut contenir des r f rences des produits fabriqu s ou offerts par d autres entreprises Les d signations des produits et des entreprises peuvent tre des marques de commerce et appartiennent exclusivement leurs propri taires respectifs Automationdirect com nie tout int r t dans les autres marques et d signations Copyright 2014 Automationdirect com Incorporated Tous droits r serv s Nulle partie de ce manuel ne doit tre copi e reproduite ou transmise de quelque fa on que ce soit sans le consentement pr alable crit de la soci t Automationdirect com Incorporated Automationdirect com conserve les droits exclusifs l gard de tous les renseignements contenus dans le pr sent document WARNING accordance with the authority having jurisdiction All power input and output I O wiring must be in accordance with Class I Division 2 wiring methods and in N This Equipment is Suitable for Use in Class I Division 2 Groups A B C D or Non Hazardous Locations Only WARNING EXPLOSION HAZARD SUBSTITUTION OF COMPONENTS MAY IMPAIR SUITABILITY FOR CLASS I DIVISION 2 WARNING EXPLOSION HAZARD WHEN IN HAZARDOUS LOCATIONS DISCONNECT POWER BEFORE REPLACING OR WIRING UNITS WARNING EXPLOSION HAZARD DO NOT DISCONNECT EQUIPMENT UNLESS POWER HAS BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NONHAZARDOUS WARNING EXPLOSION HAZARD IN HAZARD
6. On line Data Mode o y O P Set Pulse Dial Default o O Qn Quiet Results Codes Control when enabled result codes are reported to the monitor Sn Establishes S Register n as the last register accessed __ y y YO Sn Reports the value of S Registern o yO TO SeToneDialDefault y O Nm Set Result Code Format to terse or verbose i O Wn Connect Message Control sets the format of the connect messages 0 Xn Extendedresultscode _ _ o Yn Long space disconnect o y O Zn Perform Soft Reset and Restore stored user configuration profile 0 or 1 RLSD DCD Option set DCD signal to indicate presence of carrier or forces DCD signal on at all times MDM TEL User Manual Page 16 Rev 3 A A X AT Bn Cn Dn E Fn Hn In Ln Mn Nn On Qn Sn Sn T Vn Wn Xn Yn Zn amp Cn Asynchronous synchronous mode selection Asynchronous synchronous mode selection Display current configuration stored user profiles and stored telephone numbers Store current active configuration in one of the two user profiles MS Select Modulation allows control of the modulation the modem uses to negotiate a connection Bn Transmit Break to Remote sets the length of break signal sent to remote modem in non error correction mode Enable Cellular Power Level Adjust only included for compatibility and performs no function Link Negotiation Speed only included for compatibility and performs no function MNP Extended Services Ena
7. Tone T Default 1 Pulse P Bit 6 Reserved Bit 7 Originate Answer 0 Answer 1 Originate Default S16 Test mode bit mapped options amp T Bit 0 Local analog loopback 0 Disabled Default 1 Enabled amp T1 MDM TEL User Manual Page 21 Rev 3 Bit 1 Not used Bit 2 Local digital loopback 0 Disabled Default 1 Enabled amp T3 Bit 3 Remote digital loopback RDL status 0 Modem not in RDL Default 1 RDL in progress Bit 4 RDL requested AT amp T6 0 RDL not requested Default 1 RDL requested amp T6 Bit 5 RDL with self test 0 Disabled Default 1 Enabled amp T7 Bit 6 Local analog loopback LAL with self test 0 Disabled Default 1 Enabled amp T8 Bit 7 Not used S19 AutoSync Bit Mapped Options Bit 0 Reserved Bit 1 BSC HDLC format select 0 BSC selected Default 1 HDLC selected Bit 2 Address detection enable disable 0 Disabled Default 1 Enabled Bit 3 NRZI NZI coding select 0 NRZI Default l NZI Bit 4 Idle indicator select 0 Mark idle Default l Flag or sync idle Bits 5 7 Reserved s21 V24 general bit mapped options indicates the status of the following options CTS amp Rn DTR amp Dn DCD amp Cn DSR amp Sn long space disconnect Yn Bit O Set by amp Jn command but ignored otherwise O amp JO Default 1 amp J1 Bit 1 Reserved Bit 2 CTS behavior amp Rn 0 CTS tracks RTS amp RO 1 CTS always o
8. amp J0 amp K3 amp Q5 amp RI amp SO ETS amp X0 amp YO S00 001 S01 000 S02 043 S03 013 S04 010 S05 008 S06 002 S07 050 S08 002 S09 006 S10 014 S11 095 S12 050 18 000 S25 005 S26 001 S36 007 S37 000 S38 020 S44 020 S46 138 S48 007 S95 000 STORED PROFILE 0 B1 E1 L1 M1 N1 QOT VI WO X4 YO amp CI amp D0 amp GO amp JO amp K3 amp Q5 amp RI amp S0 amp TS amp X0 S00 001 S02 043 S06 002 S07 050 S08 002 S09 006 S10 014 S11 095 S12 050 S18 000 S36 007 S37 000 S40 104 S41 195 S46 138 S95 000 STORED PROFILE 1 B1 E1 L1 M1 N1 QO T VI WO X4 YO amp CI amp D2 amp GO amp JO amp K3 amp Q5 amp RI amp S0 amp TS amp X0 S00 000 S02 043 S06 002 S07 050 S08 002 S09 006 S10 014 S11 095 S12 050 S18 000 S36 007 S37 000 S40 104 S41 195 S46 138 S95 000 FACTORY DEFAULTS B1 E1 L1 M1 N1 QOT VI WO X4 YO amp CI amp D2 amp GO amp JO amp K3 amp Q5 amp RI amp SO amp TS amp X0 S00 000 S02 043 S06 002 S07 050 S08 002 S09 006 S10 014 S11 095 S12 050 S18 000 S36 007 S37 000 S40 104 S41 195 S46 138 S95 000 MDM TEL User Manual Page 15 Rev 3 Section 6 AT Command Summary The industrial modem supports the AT commands Fax Class 1 and Class 2 commands listed in this Section The modem contains a set of factory default settings which can always be restored by the user See the amp F command The modem also provides two user profiles profile 0 and profile 1 which hold settings as set and saved by the user See the amp W command The setting
9. chart due to telecommunication timing irregularities FIG 4 2 NOTE A null modem adapter must be installed on the MDM TEL for RS 232 communication between a DirecfLOGIC PLC and the MDM TEL modem using the standard AutomationDirect PLC cables indicated in Fig 4 2 A slim profile null modem adapter is provided MDM TEL User Manual Page 10 Rev 3 Industrial Modem Power Phone Line I O connections DC Power Wiring Connect 10 30 VDC to the industrial modem as shown in Figure 4 3 The modem can usually be powered from the same source as other devices in the enclosure All the screw terminals should be tightened to a maximum of 3 48 in lbs Telephone Cable Connect analog phone lines to the RJ11 jacks as appropriate One RJ 11 jack is provided to connect directly to a telephone optional and the second RJ 11 jack functions as the connection to the telephone network PLC Self Dial I O Connections Connect a 10 30VDC signal to the From PLC trigger input terminal An OFF to ON transition of this signal starts the auto dialing sequence The modem will call and remain connected while the signal is ON When the signal goes false the modem will terminate the connection or the call in progress The To PLC on line output terminal will go ON ON user supplied VDC input when a modem to modem connection has been established and the proper Acknowledge Message has been received To phone line To modems or ph
10. has been installed select Start gt Settings gt Control Panel and then double click the Modems icon The modem should be listed as Standard 28800 bps Modem Here is an alternate modem installation procedure use if the PC is already powered up 1 2 3 4 5 6 Connect the DC power communications cable STRAIGHT THROUGH or equivalent and telephone line as described above Select Start gt Settings gt Control Panel and then double click the Modems icon The Install New Modem dialog box will appear Do not select the Don t detect my modem I will select it from a list Instead click Next and allow Windows to search the COM ports and detect the modem Windows should find a modem called Standard Modem Click Next and Windows will complete installation of the Standard Modem Alternately click Change and select Standard Modem Types from the Manufacturers list and Standard 28800 bps Modem from the Models list To verify that the modem has been installed select Start gt Settings gt Control Panel and then double click the Modems icon The modem should be listed as either a Standard Modem or a Standard 28800 bps Modem depending on the steps followed above Upon re booting the machine Windows may still find the modem as new hardware If this happens select Do not install a driver Windows will not prompt again MDM TEL User Manual Page 12 Rev 3 Modem Installation in W
11. or PLC output signal When the self dial input is energized the modem dials a pre stored phone number and optionally identifies itself by way of a pre stored ASCII message Flexible features allow this modem to perform retries or even connect to an alternate number until it has verified that a connection has been established The call will terminate when either e The computer completes its polling and hangs up e The self dialing discrete input is turned off e A telephone line problem disrupts the call The contact initialized feature enables field installed equipment to establish a telephone link based upon a simple switch closure This modem adds dial upon alarm intelligence to any remote site This modem is ideal for DIALING UPON ALARM FROM ANY PLC This modem establishes a connection based upon a coil output from any PLC Once a connection has been established the PLC s system programming port is connected to the computer at the other end of the phone link and may be polled by that computer as if the computer had initiated the call When the modem connects to the central computer it identifies itself so the computer can run the appropriate I O driver and interrogate the PLC SENDING A MESSAGE BASED UPON A SWITCH CONTACT Locations that do not have PLCs or other intelligence can originate calls to alert you to low tank levels over temperature conditions or other alarms Simply connect the appropriate alarm contact to the mo
12. OUS OR POTENTIALLY HAZARDOUS LOCATIONS DO NOT SEPARATE ANY PART OF THE UNIT WHEN ENERGIZED USE THE UNIT FOR INTERNAL CONNECTIONS ONLY AVERTISSEMENT Tout pouvoir le c blage d entr e et de sortie I O doivent tre conformes aux m thodes de c blage de Classe Division 2 et conform ment l autorit comp tente N Cet quipement est adapt pour une utilisation en Classe1 Division 2 Groupes A B Cet D ou endroits non dangereux seulement AVERTISSEMENT RISQUE D EXPLOSION LA SUBSTITUTION DE TOUT COMPOSANT PEUT NUIRE LA CONFORMIT DE CLASSE I DIVISION 2 AVERTISSEMENT RISQUE D EXPLOSION LORSQUE DANS DES ENDROITS DANGEREUX D BRANCHEZ LE CORDON D ALIMENTATION AVANT DE REMPLACER OU DE BRANCHER LES MODULES AVERTISSEMENT RISQUE D AVERTISSEMENT NE D BRANCHEZ PAS L EQUIPEMENT PENDANT QUE LE CIRCUIT EST DIRECT OU A MOINS QUE L ENVIRONNEMENT SOIT CONNU POUR ETRE LIBRE DE CONCENTRATIONS INFLAMMABLES AVERTISSEMENT RISQUE D EXPLOSION DANS LES ENDROITS DANGEREUX OU POTENTIELLEMENT DANGEREUX NE PAS SEPARER UNE PARTIE DE L UNITE SOUS TENSION SEULEMENT UTILISEZ L APPAREIL POUR LES CONNEXIONS INTERNES MDM TEL User Manual Page 4 Rev 3 Section 1 Overview This rugged industrial telephone modem has been designed for operation in electrical enclosures installed in harsh environments This industrial modem supports all standard Hayes AT commands Fax Class 1 and Class 2 command
13. TEL User Manual Page 8 Rev 3 Section 4 Electrical Connections RS232 Connections Use a straight through or equivalent serial cable to connect the modem s RS232 female port DB9 cable male end to the RS232 male port on a PC or other Data Terminal Equipment DTE device DB9 cable female end Figure 4 1 details the pin out of a straight through serial communications cable suitable for connecting a DCE device MDM TEL to a DTE device PC PLC or other device A suitable DB9 RS 232 cable is provided with the MDM TEL modem IBN IDEN Femal Mal TD T TR T T T CT T Figure 4 1 MODEM CABLE WIRING NOTE A suitable serial cable has been provided with the MDM TEL The provided null modem adapter is not required for normal serial communications between the MDM TEL and a PC MDM TEL User Manual Page 9 Rev 3 AutomationDirect cables for connecting DirectLOGIC PLC s to the MDM TEL modem are shown in Fig 4 2 The null modem adapter supplied with the modem is required when using these cables The pinouts for custom cables between DirectLOGIC PLC s and the MDM TEL modem are detailed in the MDM TEL Application Note provided on the MDM TEL CD and available from www automationdirect com For other devices or PLC s please refer to the product documentation for its cable pinouts 2 DSCBL 2 DSCBL 1 3 DSCBL 2 AutomationDirect does not recommend using modems on DirectLogic ports not listed in the above
14. andards following the provisions of European Council Directives 73 23 EEC Low Voltage Directive and 89 336 EEC amended by 92 31 EEC EMC Directive The Industrial Modem has been approved in accordance with Council Decision 98 482 EC for pan European single terminal connection to the public switched telephone network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point Australia The Industrial Modem shall be connected to the Telecommunication Network through a line cord which meets the requirements of Australian Communications Authority ACA Technical Standard TS008 An Australian Approved Power Supply or AC Adapter shall be utilized with the product AS NZS3548 1995 WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate action Germany Diese als Endeinrichtung vorgesehen und muss an ein TAE mit F Kodierung angeschlossen werden are terminal equipment which must be connected to the PSTN using an F coded connector plug TEC950 1991 The Industrial Modem shall be connected to Telecommunications Network through a line cord approved by the necessary authorities of the country The Industrial Modem shall be utilized with a power supply approved by the necessary a
15. ble Fallback to V 22bis V 22 RUDE eee ee included for compatibility and performs no function Ec Enable Disable MNP EC esse MNP EC Initial Cellular Power Level Setting only included for compatibility and performs no a feamia E Compromise Equalizer Enable only included Compromise Equalizer Enable only included for compatibility and performs no function compatibility and Compromise Equalizer Enable only included for compatibility and performs no function no function GENE Display Blacklisted Numbers FAXCLASSI MDM TEL User Manual Page 17 Rev 3 FAXCLASS2 Callers AudioSpan and owe E ee ee Access Mode Selects Transmit Flow Control Thresholds Voice Audio ee SPK MDM TEL User Manual Page 18 Rev 3 MDM TEL User Manual Page 19 Rev 3 Note The following tables only summarize the supported S registers Register Function Range Units Default S0 Number of rings required before modem auto answers 0255 rings 0 St Ring counter increments each time a ring is detected 0 255 rings 0 S5 Backspace character 0255 ASCH 8 S6 Maximum time to wait after going off hook to dial when blind 2 255 sec 2 dialing Maximum time to wait for carrier after dialing before hanging 1 255 50 up present for modem to consider it a valid connection Carrier loss disconnect time carrier must be absent for this time 1 255 0 1s for modem to consider it a l
16. dem s input The modem will dial the pre stored phone number and deliver a stored ID message to the computer at the receiving end SETUP WIZARD A modem setup utility is provided on the Industrial Modem CD to help you quickly configure the modem In most applications no knowledge of modem AT commands or S register contents is necessary Pre configured profiles for common situations are provided for your convenience MDM TEL User Manual Page 6 Rev 3 Section 2 Performance Specifications Max Data Rate Compatibility Data Compression Error Correction Max Fax Modem Rate Fax Modem Compatibility Ringer Equivalent Line Jack Phone Jack Max RS232 Rate 115 2 kbps Kilobaud RS232 Signal Support TXD RXD CTS RTS DCD DTR DSR RI GND RS232 Connector DB9 female RS232 Command Set All standard AT and S register commands including Class 1 Class 2 Fax commands and Voice commands Status LEDs CD Carrier detect The modem has detected a carrier on the phone line a remote modem has been detected TR Data Terminal Ready The PC or Gateway VersaTRAK has established a connection to the modem and is ready RD Receive Data TD Transmit Data Power Input Power Input Current Normal Low Power Operating Temperature Storage Temperature Humidity Mounting Dimensions Trigger Input From PLC Connects to PLC output Starts auto dialing upon transition from OFF to ON Modem will stay connected while input is ON 9 to 30 VDC
17. event degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility in this case your supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together The precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The LOAD NUMBER LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the load numbers of all the devices does not exceed 100 MDM TEL User Manual Page 30 Rev 3 Federal Communications Commission And Canadian Department of Communications Radio Frequency Interference Statement Class b Digital Device This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules These li
18. indows NT 1 Select Start gt Settings gt Control Panel and then double click the Modems icon 2 The Install New Modem dialog box will appear Do not select the Don t detect my modem I will select it from a list Instead click Next and allow Windows to search the COM ports and detect the modem 3 Windows should find a modem called Standard Modem Click Next and Windows will complete installation of the Standard Modem Alternately click Change and select Standard Modem Types from the Manufacturers list and Standard 28800 bps Modem from the Models list 4 To verify that the modem has been installed select Start gt Settings gt Control Panel and then double click the Modems icon The modem should be listed as either a Standard Modem or a Standard 28800 bps Modem depending on the steps followed above Once the MDM TEL modem has been added to your Windows 95 98 NT 2000 or XP system it is ready for use If you are using a PLC or other device refer to the documentation for that device as necessary To Remove a Modem If it ever becomes necessary to re install the modem for any reason select Start gt Settings gt Control Panel and then double click the System icon Next click the Device Manager tab The list should display a Modems icon Double click the Modems icon Highlight the modem to be removed and then click the Remove button To reinstall the modem follow the installation steps as previ
19. into the register but S37 will act as if the default value has been entered O Attempt auto mode connection If NO is active connection is attempted at the most recently sensed DTE speed MS command settings are updated to the appropriate values If N1 is active connection is attempted at the highest possible speed MS settings are updated to 11 1 300 2880 to reflect V 34 automode 300 bps minimum speed and 28800 bps maximum speed Default 1 3 Attempt to connect at 300 bps 4 Reserved 5 Attempt to connect at V 22 1200 bps 6 Attempt to connect at V 22 bis 2400 bps 7 Attempt to connect at V 23 8 Attempt to connect at V 32 bis V 32 4800 bps 9 Attempt to connect at V 32 bis V 32 9600 bps 10 Attempt to connect at V 32 bis 12000 bps 11 Attempt to connect at V 32 bis 14400 bps 12 Attempt to connect at V 32 bis 7200 bps Bits 5 7 Reserved MDM TEL User Manual Page 25 Rev 3 S39 Flow control bit mapped options Bits 0 2 Status of command options 0 No flow control 3 RTS CTS amp K3 Default 4 XONIXOFF amp K4 5 Transparent XON amp K5 6 Both methods amp K6 Bits 3 7 Reserved S40 General Bit Mapped Options Status Bit O 1 MNP Extended Services Kn Q Disable extended services K0 Default for non MNP 10 models l Enable extended services K1 Default for MNP 10 models 2 Enable extended services K2 Bit 2 Power Level Adjustment for Cellular Use Mn 0 Auto adjustment
20. itant une s curit absolue par exemple l exploitation d installations nucl aires les syst mes de navigation a rienne ou de communication le contr le de la circulation a rienne les quipements de survie ou les syst mes d armes pour lesquels la d faillance du produit peut provoquer la mort des x blessures corporelles ou de graves dommages mat riels ou environnementaux activit s risque lev La soci t Automationdirect com nie toute garantie expresse ou implicite d aptitude l emploi en ce qui a trait aux activit s risque lev Pour des renseignements additionnels touchant la garantie et la s curit veuillez consulter la section Modalit s et conditions de notre documentation Si vous avez des questions au sujet de l installation ou du fonctionnement de cet quipement ou encore si vous avez besoin de renseignements suppl mentaires n h sitez pas nous t l phoner au 770 844 4200 Cette publication s appuie sur l information qui tait disponible au moment de l impression la soci t Automationdirect com nous nous effor ons constamment d am liorer nos produits et services C est pourquoi nous nous r servons le droit d apporter des modifications aux produits ou aux publications en tout temps sans pr avis ni quelque obligation que ce soit La pr sente publication peut aussi porter sur des caract ristiques susceptibles de ne pas tre offertes dans certaines versions r vis es du produit
21. le lists the S36 and S48 configuration settings for certain types of connections RR E sae 536 0 2 536 1 3 6 5346 LAPM MNP orhangup MNP or hang up S36 5 7 LAPM MNP or asyne S86 Call Failure Reason Code S86 0 Normal disconnect no error occurred S86 4 Loss of carrier S86 5 V 42 negotiation failed to detect an error correction modem at the other end S86 9 The modems could not find a common protocol S86 12 Normal disconnect initiated by the remote modem S86 13 Remote modem does not respond after 10 re transmissions of the same message S86 14 Protocol violation S95 Extended Result Codes Bit O CONNECT result code indicates DCE speed instead of DTE speed Bit 1 Append ARQ to CONNECT XXXX result code in error correction mode XX XX rate see Table 1 Bit 2 Enable CARRIER XXXX result code X XXX rate see Table 1 Bit 3 Enable PROTOCOL XXXX result code XXXX protocol identifier see Table 1 Bit 4 Reserved Bit 5 Enable COMPRESSION result code XXXX compression type see Table 1 Bit 6 Reserved Bit 7 Reserved Section 8 Maintenance Information Troubleshooting Tips Default LED Indications The Industrial Modem has the following LEDs MDM TEL User Manual Page 27 Rev 3 Default Indication This LED will come ON once a phone line connection has been established and will remain on for as long as the connection is maintained Data Terminal Ready This LED should be ON at all
22. mits are designed to provide reasonable protection against harmful interference in a residential installation However there is no guarantee that interference will not occur in a particular installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or telephone reception which can be determined by turning the equipment on and off The user is encouraged to try and correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a different circuit from which the receiver is connected e Consult an experienced radio TV technician for help Caution Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment To meet FCC requirements shielded cables and power cords are required to connect this device to a personal computer or other Class B device This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulation of the Canadian Department of Communications MDM TEL User Manual Page 31 Rev 3 Regulatory Notices Any European Country The Industrial Modem is in conformity with relevant regulatory st
23. n amp R1 Default Bits 3 4 DTR behavior amp Dn 0 amp D0 selected Default 1 amp D1 selected 2 amp D2 selected 3 amp D3 selected MDM TEL User Manual Page 22 Rev 3 Bit 5 RLSD DCD behavior amp Cn O amp CO selected Default 1 amp C1 selected Bit 6 DSR behavior amp Sn 0 amp SO selected Default 1 amp S1 selected Bit 7 Long space disconnect Yn 0 YO Default S22 Speaker results bit mapped options indicates the status of the following options speaker control Ln volume Mn results codes Xn Bits 0 1 Speaker volume Ln O Off LO Low L1 Default Medium L2 3 High L3 Bits 2 3 Speaker control Mn 0 Disabled MO 1 Offon carrier M1 Default 2 Always on M2 3 On during handshake M3 Bits 4 6 Limit result codes Xn 0 X0 4 XI 5 X2 6 X3 7 X4 Default Bit 7 Reserved S23 General Bit Mapped Options Bit 0 Grant RDL 0 RDL not allowed amp T5 Default l RDL allowed amp T4 Bits 1 3 DTE Rate 0 0 300 bps 600 bps 1200 bps 2400 bps 4800 bps 9600 bps Default 6 19200 bps 7 38400 bps or higher Bits 4 5 Assumed DTE parity 0 even 1 not used 2 odd 3 none Default MDM TEL User Manual Page 23 Rev 3 Bit 6 7 Guard tone amp Gn 0 None amp G0 Default l None amp G1 2 1800 Hz amp G2 S27 General Bit Mapped Options for sync async control amp Mn amp Qn leased line contr
24. nnect Message V 1 MDM TEL User Manual Page 24 Rev 3 Bit 1 Controls auto line speed detection Nn 0 Disabled NO l Enabled N1 Default Bits 2 3 Controls error correction progress messages Wn 0 DTE speed only WO Default l Full reporting W1 2 DCE speed only W2 Bit 4 5 Caller ID CID 0 Caller ID Disabled CID 0 Default l Short formatted Caller ID enabled CID 1 2 Long unformatted Caller ID enabled CID 2 Bits 6 7 Reserved default 1 1b S36 LAPM Failure Control used when register S48 128 Bits 0 2 This value indicates what should happen upon a LAPM failure These fallback options are initiated immediately upon connection if S48 128 If an invalid number is entered the number is accepted into the register but S36 will act as if the default value has been entered 0 Modem disconnects l Modem stays on line and a Direct mode connection is established 2 Reserved 3 Modem stays on line and a Normal mode connection is established 4 An MNP connection is attempted and if it fails the modem disconnects 5 An MNP connection is attempted and if it fails a Direct mode connection is established 6 Reserved 7 An MNP connection is attempted and if it fails a Normal mode connection is established Default Bits 3 7 Reserved S37 Desired Line Connection Speed when N1 is set Bits 0 4 Desired line connection speed If an invalid number is entered the number is accepted
25. nted At Automationdirect com we constantly strive to improve our products and services so we reserve the right to make changes to the products and or publications at any time without notice and without any obligation This publication may also discuss features that may not be available in certain revisions of the product TRADEMARKS This publication may contain references to products produced and or offered by other companies The product and company names may be trademarked and are the sole property of their respective owners Automationdirect com disclaims any proprietary interest in the marks and names of others Copyright 2014 Automationdirect com Incorporated All Rights Reserved No part of this manual shall be copied reproduced or transmitted in any way without the prior written consent of Automationdirect com Incorporated Automationdirect com retains the exclusive rights to all information included in this document AVERTISSEMENT 2 112 MG x Nous vous remercions d avoir achet l quipement d automatisation de Automationdirect com Nous tenons ce que votre nouvel quipement d automatisation fonctionne en toute s curit Toute personne qui installe ou utilise cet quipement doit lire la pr sente publication et toutes les autres publications pertinentes avant de l installer ou de l utiliser Afin de r duire au minimum le risque d ventuels probl mes de s curit vous devez respecter t
26. ol amp Ln clock select amp Xn Bell CCITT mode Bn Bits 0 1 3 Synchronous asynchronous selection amp Mn amp Qn 3 1 0 0 0 0 amp MO or amp Q0 0 0 1 amp M1 or amp Q1 0 1 0 amp M2 or amp Q2 0 1 1 amp M3 or amp Q3 1 0 0 amp Q4 1 0 1 amp Q5 Default 1 1 0 amp Q6 Bit 2 Leased line control amp Ln 0 Dialup line amp LO Default l Leased line amp L1 Bits 4 5 Internal clock select amp Xn O Internal clock amp X0 Default l External clock amp X1 Slave clock amp X2 Bit 6 CCITT Bell mode select Bn 0 CCITT mode BO Default l Bell mode B1 Bit 7 Reserved S28 General Bit Mapped Options indicates options for pulse dialing amp Pn MNP Link negotiation speed Hn Bits 0 1 Reserved Bit 2 Reserved always 0 Bits 3 4 Pulse dialing amp Pn 0 39 61 make break ratio at 10 pulses per second amp P0 Default l 33 67 make break ratio at 10 pulses per second amp P1 2 39 61 make break ratio at 20 pulses per second amp P2 3 33 67 make break ratio at 20 pulses per second amp P3 Bit 5 Reserved Bits 6 7 MNP Link Negotiation Speed Hn 0 Link negotiation at highest speed HO Default l Link negotiation at 1200 bps H1 2 Link negotiation at 4800 bps H2 s31 General Bit Mapped Options Bit 0 Single Line Connect Message Enable Disable Vn 0 Messages controlled by S95 Wn and Vn VO Default l Single Line Co
27. ones RS 232 BE BE HEEE 0000000000000 000000000000 D2 04B 110 220 VAC Discrete Output from PLC Triggers modem dialing Discrete Input to PLC Indicate a connection Figure 4 3 INDUSTRIAL MODEM WIRING MDM TEL User Manual Page 11 Rev 3 Section 5 Modem Configuration Configuration as an External Modem on a PC The Modem can be connected directly to a PC The modem will need to be installed in Windows prior to use Here are instructions on how to install the modem in Windows 95 98 NT 2000 and Windows XP Modem Installation in Windows 95 98 NT 2000 XP Plug and Play method recommended 1 2 3 4 With the PC off connect DC power and the telephone line to the modem Connect a communications cable STRAIGHT THROUGH or equivalent between the modem and the PC Turn on the PC During the boot up process Windows should detect the modem and display the New Hardware Found dialog box Make the selection Select from a list of alternative drivers The Select Device dialog will be displayed In the column labeled Manufacturers select Standard Modem Types In the column labeled Models select Standard 28800 bps Modem Click OK Windows will then complete the boot up process The standard Windows driver is used for the Industrial Modem Although the modem supports baud rates to 33 600 bps the selections in Windows are limited to 28800 bps To verify that the modem
28. ost connection 14 DTMF tone duration 50 255 0 001s 95 50 Escape prompt delay this delay must be present after receipt of 0 255 0 02s the last character of the escape sequence before receipt of any other character for the escape sequence to be recognized Reserved S14 General bit mapped options indicates the status of the following options echo quiet mode results codes tone pulse and originate answer ES na 138 8Ah Reserved a Test mode bit mapped options amp T WL ae RES EE AutoSync Bit Mapped Options EEE S20 AutoSync HDLC Addr or BSC Sync Char S21 V24 general bit mapped options indicates the status of the following options CTS amp Rn DTR amp Dn DCD amp Cn DSR amp Sn long space disconnect Yn 52 34h Speaker results bit mapped options indicates the status of the 117 75h following options speaker control Ln volume Mn results codes Xn S23 General Bit Mapped Options TT 58 AR S24 Sleep inactivity timer sets the length of time that the modem will 0 255 s operate in normal mode without activity on the phone or RS232 port before entering sleep mode before taking action specified by amp Dn RTS to CTS CT105 to CT106 delay if amp RO is set 0 255 General Bit Mapped Options for sync async 73 49h control amp Mn amp Qn leased line control amp Ln clock select amp Xn Bell CCITT mode Bn General Bit Mapped Options indicates options for pulse Rae eS dialing amp Pn MNP Link negotia
29. ous les codes locaux et nationaux applicables r gissant l installation et le fonctionnement de votre quipement Ces codes diff rent d une r gion l autre et habituellement voluent au fil du temps Il vous incombe de d terminer les codes respecter et de vous assurer que l quipement l installation et le fonctionnement sont conformes aux exigences de la version la plus r cente de ces codes Vous devez tout le moins respecter toutes les sections applicables du Code national de pr vention des incendies du Code national de l lectricit et des codes de la National Electrical Manufacturer s Association NEMA Des organismes de r glementation ou des services gouvernementaux locaux peuvent galement vous aider 4 d terminer les codes ainsi que les normes a respecter pour assurer une installation et un fonctionnement stirs L omission de respecter la totalit des codes et des normes applicables peut entra ner des dommages l quipement ou causer de graves blessures au personnel Nous ne garantissons pas que les produits d crits dans cette publication conviennent votre application particuli re et nous n assumons aucune responsabilit l gard de la conception de l installation ou du fonctionnement de votre produit Nos produits ne sont pas insensibles aux d faillances et ne sont ni con us ni fabriqu s pour l utilisation ou la revente en tant qu quipement de commande en ligne dans des environnements dangereux n cess
30. ously described MDM TEL User Manual Page 13 Rev 3 Configuring Using the Setup Wizard It is highly recommended that the Setup Wizard be used for modem configuration Simply check the appropriate boxes choose the appropriate communication settings from the drop down lists and load the configuration into the modem This utility does not require user knowledge of AT commands and S registers Refer to the online help system in the Setup Wizard for instructions and application notes Note The Setup Wizard must be used to configure the parameters of the industrial modem See MDM TEL application note for details on configuring the MDM TEL for DirectLOGIC PLC s AutomationDirect com Modem Wizard Modem Parameters q x Select the proper modem parameters for your application ms Restore Factory Modem Defaults m Basic Modem Parameters Phone Number 1 IV Enable Auto Answer on fi Rings IV Ignore DTR assure ON F lgrore Carer Detect force GN Advanced Modem Parameters IV Disable Command Echo IV Disable Error Correction Flow Contral gt None M Disable Data Compression Save Power After E z Seconds m Modem to Modem Speed C Auto detect Speed to 3600 4 User Defined AT String lt Back Cancel Help Setting the Modem s Serial Port Baud Rate for the PLC The industrial modem has an automatic baud rate detection feature that lets the modem recognize command
31. p Wizard to adjust these settings appropriately MDM TEL User Manual Page 28 Rev 3 Section 9 Product Support and Additional Documents FCC Requirements for Consumer Products The Federal Communications Commission FCC has established rules which permit this device to be directly connected to the telephone network Standardized jacks are used for these connections This equipment should not be used on party lines or coin lines If this device is malfunctioning it may also be causing harm to the telephone network this device should be disconnected until the source of the problem can be determined and until repair has been made If this is not done the telephone company may temporarily disconnect service If you have problems with your telephone equipment after installing this device disconnect the device from the line to see if it is causing the problem If it is contact your supplier or an authorized agent The telephone company may make changes in its technical operations and procedures if such changes affect the compatibility or use of this device the telephone company is required to give adequate notice of the changes If the telephone company requests information on what equipment is connected to their lines inform them of A The telephone number that it is connected to B The Ringer Equivalence Number 0 3 C The USOC jack required RJ11 and D The FCC Registration Number 34579 MD E Items b and d are indicated on
32. requent data errors may occur The probability of errors usually increases as the phone line speed increases Therefore it is often desirable to restrict the phone line speed to a rate that will provide good performance and yield reliable data It is also commonplace to restrict the phone line speed to maintain compatibility when replacing an older modem with an industrial modem By default the modem will permit any phone line speed up to 115 2 kbps when data compression is enabled If you experience intermittent or unreliable communication try setting the modem to modem speed in the Setup Wizard to a lower value to restrict the phone line speed Remember to load the new configuration to the modem Industrial Modem Profile Summary Here is a summary of the active configuration user profile 0 user profile 1 and the factory defaults when the modem is shipped Each time the modem is powered up first the factory default settings as listed in Section 6 are loaded into the active configuration Next the designated user stored profile is loaded into the active configuration User profile O is loaded by default see the amp Y command in Section 6 and it contains all factory defaults with the exception that it is set to auto answer register SO 1 and ignore the DTR signal amp DO The User profile 1 contains all normal factory defaults as listed in Section 6 ACTIVE CONFIGURATION B1 E1 L1 M1 N1 QOT VI WO X4 YO amp CI amp DO amp GO
33. s and S registers and therefore can be set up as an external modem on any PC The industrial modem is compatible with any telecommunications or dial up networking software The industrial modem allows easy access to PLCs RTUs I O equipment industrial computers remote weather stations pagers and many other devices via standard analog PSTN provided dial up telephone connections The modem may be DIN rail or panel mounted adjacent to other DIN rail components inside of new or existing enclosures Most Windows software can communicate through the industrial modem to perform file transfers diagnostics program debugging and many other operations The industrial modem allows communication to remote sites for data retrieval or diagnostics Note The modem communicates over analog phone lines only To phone line To modems or phones Example Example DC Output DC Input Card Card VIDT LT BE coo na BB 0000000000000 000000000000 DeSve20e D2 04B 110 220 VAC Discrete Output from PLC Triggers modem dialing Discrete Input to PLC Indicate a connection FIGURE 4 3 Industrial Modem Wiring Example The industrial PLC Self Dialing Modem has the ability to dial out based on an alarm contact closure or PLC discrete output MDM TEL User Manual Page 5 Rev 3 Industrial Contact Initialized Modem The contact initialized action is triggered by a switch closure
34. s currently in use by the modem are generally referred to as the active configuration Notes The Industrial Modem parameters can only be set using the Setup Wizard which is provided Refer to the on line help in the Setup Wizard for more information The following tables only summarize the supported AT commands The valid parameters and default settings for each AT command are documented in the online help system of the Setup Wizard Commands marked with an asterisk have different characteristics depending on the revision of Self Dialing modem being used Refer to the online help system of the Industrial Modem Setup Wizard for the details of these differences Re execute Last Command do not precede with AT command and do not follow with a carriage return Go off hook and Answer A Call Write value x to last selected register Set data standard to CCITT Europe et al or Bell Mode U S Canada for connections at Report the value of last selected register 300 or 1200 bps Dial originate a call typical usage ATDT5551212 to tone dial number ATDS n to dial nth stored number f ade Cn E Echo command to monitor whentyped S y Pn Notavaiable o Hn Disconnect Hangup o In Identification reports product code name ROM and firmware data ete 0 In Speaker Volume not available o y O Mn Speaker Control not available o y O O E disabled fixes speed according to register S37 On Return To
35. s through its serial port at any supported baud rate When auto detect is selected if the modem is connected to a device that does not send commands or data unless spoken to such as most PLCs then the modem will pass information from the phone line to its serial port at the last auto detected baud rate The industrial modem is defaulted at the factory for 9600 baud To change this setting connect the modem to a PC Start the Setup Wizard and choose the baud rate that matches the PLC s baud rate Then choose the appropriate settings and write the configuration to the modem Exit the Setup Wizard and reconnect the modem to the PLC Be sure to cycle power to the modem Call the modem and verify that the PLC is responding to commands MDM TEL User Manual Page 14 Rev 3 Limiting the Phone Line Connection Speed for Reliability Typically when a modem to modem connection is established the two modems negotiate and connect at the fastest possible phone line speed that is within the capability of both modems The quality of the phone line connection during the negotiation will be taken into account If both modems are of a modern design the phone line speed can be 33 6K bits per second or higher using data compression Note that this phone line speed is independent of the DTE serial port speed though some older modems require that the phone line speed and DTE speed be the same In practice the quality of any phone line changes continually and f
36. the label The ringer equivalence number REN is used to determine how many devices can be connected to your telephone line In most areas the sum of the RENs of all devices on any one line should not exceed five 5 0 If too many devices are attached they may not ring properly In the event of equipment malfunction all repairs should be performed by our Company or authorized agent It is the responsibility of users requiring service to report the need for service to our company or one of our authorized agents Automation Direct com 3505 Hutchinson Road Cumming GA 30040 Phone 770 889 2858 MDM TEL User Manual Page 29 Rev 3 Certification Notice for Equipment Used in Canada The Canadian Department of Communications label identifies certified equipment This certification means the equipment meats certain telecommunications network protective operation and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with single line individual service may be extended by means of a certified connector assembly extension cord The customer should be aware that compliance with the above conditions may not pr
37. times This LED will come ON whenever characters are received through the phone line This LED will come ON whenever the modem sends characters out the phone line Power LED Normal Indication This LED will be ON when power is applied to the modem Additional States A Slow blink indicates an invalid configuration A Fast blink indicates that a self dial is in process or that the modem is in Configure Self dialing Parameters mode Note The RD and TD LEDs indicate the flow of characters in and out of the phone line interface of the modem and are not directly connected to the RS232 port Reconnecting Serial Cables It is important to cycle remove and then reapply DC power to a modem each time the RS232 cable is disconnected and then reconnected The serial port of the modem may not function properly if power is not cycled Resetting the modem If it ever becomes necessary to completely reset the modem including both user profiles to the basic factory default settings the following command can be issued AT amp F amp WEW1 CR This command string will load the factory defaults into the active configuration amp F and then save those settings into both user profile O amp W and user profile 1 amp W1 Note that after the modem is reset completely to the factory defaults it will no longer be set to auto answer which is often necessary for the modem to work when connected to a remote device Use the Setu
38. tion speed Hn MDM TEL User Manual Page 20 Rev 3 S29 Flash Modifier Time sets the length of time the modem will go 0 255 10 ms on hook if the flash dial modifier is encountered in the dial string RES IRS EE on line if no data is sent or received EESE General Bit Mapped Options EEE 194 C2h 34535 Reseed sos pe sis EP ES RS S38 Delay before forced hang up time delay between the receipt of 0 255 H command to disconnect and the actual disconnect operation S39 Flow control bit mapped options d S s S40 General bitmapped options J 104 68h Sat General bit mapped options o o OSC S42845 Reserved dn o i Sae nb DD Daa Come S48 V42 Negotiation Control TT 82 LAPM Break Control 12804 0h S86 Call Failure Reason Code when the No Carrier result code is 0 255 issued the reason for the failure is written to this register PSTN transmit attenuation level Result code messages control ERC ES Ti S Register specific bits S14 General bit mapped options indicates the status of the following options echo quiet mode results codes tone pulse and originate answer Bit O This bit is ignored Bit 1 Command echo En O Disabled E0 1 Enabled E1 Default Bit 2 Quiet mode Qn 0 Send result codes QO Default 1 Do not send result codes Q1 Bit 3 Result codes Vn 0 Numeric VO 1 Verbose V1 Default Bit 4 Reserved Bit 5 Tone T Pulse P 0
39. uthorities of the country United Kingdom The Industrial Modem is intended for direct connection to the analogue Public Switched Telecommunications Network and is approved for use within the United Kingdom with following features Modem facility Auto calling facility Auto answering facility DTMF signaling CAUTION The analogue telecommunications interface of the modem is intended to be connected to Telecommunication Network Voltage TNV circuits which may carry dangerous voltages If it is subsequently desired to open the host equipment for any reason the telephone cord must be disconnected prior to effecting access to any internal parts which may carry telecommunication network voltages Service can be facilitated through our office at Automation Direct com 3505 Hutchinson Road Cumming GA 30040 Phone 770 889 2858 MDM TEL User Manual Page 32 Rev 3
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