DN300 -- SmartRF04EB Troubleshooting (Rev. B
Contents
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3. shows correct firmware revision O 3 3 1 This Procedure Fails What Should I Do e Check that the driver installation procedure succeeded see chapter 3 2 e Was there an EM connected to the SmartRF04 EB The EM must be disconnected for this procedure to work e Test with another EB e ls more than one SmartRF 04EB connected to the computer It is recommended to perform this procedure with only one EB connected e Check that the EB bootloader is not erased or damaged see chapter 3 6 kis TEXAS INSTRUMENTS SWRA105B Page 6 of 12 Design Note D GOO 3 4 Verify the EM e Turn off SmartRF04 EB power and mount the EM e lf the EM connected contains a SoC System on Chip e g CC1110 CC2430 or C2510 switch to the System on chip tab in the Flash Programmer If the EM is not a SoC stay in the EB application USB tab e Turnon SmartRF04 EB power e Verify that it appears in the device list e Verify that Chip type equals the type of device on the EM for example CC1100 CC2500 or CC2430 3 4 1 The Device does not Appear in the List e Try another EM e Press and release the button marked USB MCU reset on the SmartRF 04EB right below the LCD e Verify that _IN and OUT are connected in the P5 power connector just above the power switch All SmartRF 04EB are delivered with a jumper mounted between I_IN and I OUT If this jumper is removed the EM will not be powered To be sur
4. the cable and reconnect If it still does not work try another port or try another cable Try another SmartRF04 EB All kits contain at least two EB s Try another PC If it works on another PC TI can not help you to solve this problem Check Device Manager for USB conflicts or erroneously installed USB drivers If any drivers under Universal Serial Bus controllers or Cebal Controlled Devices are marked with an exclamation mark see Figure 5 right click these drivers and choose uninstall Necessary drivers will be reinstalled the next time the associated HW is connected TEXAS INSTRUMENTS SWRA105B Page 4 of 12 Design Note D GOO m Computer Management Figure 5 Exclamation mark in Device Manager 3 3 Upgrading the SmartRF 04EB Firmware using Chipcon Flash Programmer e Remove any EM connected to the SmartRF O4EB e Start the Flash Programmer A screen shot is shown in Figure 6 Chipcon SmartRF od4 Flash Programmer system on Chip EB application LSB EB application serial EB bootloader Device list EBID Chiptype EB type EB firmware ID Interface Flash image C Documents and Settings al S05 S Desktop 4pp Es oce El Change 0 Bytes at iy ta Actors Flash lock effective after programappend Erase and program White protect Code T No chip selected Erase program and verify Append and verify White protect boot block Verify against hex file Block debug c
5. Downloading and yerfying application Figure 8 IAR Embedded Workbench Progress Bar TEXAS INSTRUMENTS SWRA105B Page 7 of 12 Design Note D GOO e lf no EB s are connected or they are switched off A blank dialog box will appear Switch the EB on and it will appear in the list Choose the EB in the list and click Select to continue The progress bar above should appear e f more than one EB is connected and switched on Select the board you want to use in the list Click Select to continue The progress bar above should appear 3 5 1 All Previous Steps have Succeeded but Download and Debug Still does not Work It is probably something wrong with the IAR installation Try to reinstall the IAR Workbench Delete all the IAR files that are not deleted by the un installer Afterwards re install IAR and make sure that the latest patches are installed they are available from www iar com 3 6 Reprogramming the SmartRF 04EB Bootloader The SmartRF 04EB is delivered with bootloader firmware that enables upgrading of the SmartRF 04EB application firmware over the USB interface The bootloader firmware also contains the EB ID number In theory it is not possible to erase or damage the bootloader firmware without using the USB_MCU debug connector on the SmartRF 04EB but we have seen rare cases where the bootloader firmware has been erased or damaged unintentionally This chapter details the symptoms of a damaged bootloader a
6. SmartRF04 EB Troubleshooting Keywords SmartRF04 EB EM CC1100 CC1101 CC110E CC1110 CC1150 1 Introduction This design note describes troubleshooting guidelines to solve problems related to communication with the SmartRF O4EB A list of checkpoints Design Note D GOO By Kjetil Aamodt CC2430 CC2431 CC2500 CC2510 CC2511 CC2550 presents questions that are normally asked when providing support for SmartRF 04EB Figure 1 SmartRF 04EB EM di TEXAS INSTRUMENTS SWRA105B Page 1 of 12 Design Note D GOO Table of Contents KEYWORDS aciri cece ieee se eee ese seein stm ane we ee eee eee eeeeeeeaes 1 1 INTRODUC TION aeran A EE ERE PA AAE 1 2 ABBREVIATION S vvcascsccaiccisescnciscccriswstesdcdcasecchdnncsacstusannctsnaeaadedeusssededanneassiwasendecentevcedueuent 2 3 TROUBLESHOOTING PROCESS iiccsiccccicceceiccecdceccceieectantiaretesnndetsaveciestencttecaresseetavinas 3 3 1 PP rgh cc sie tse tes ects E ns eae ck TEE semen E 3 Oe DRIVER INSTALLATION sarees sn ee cca cea ence vets ie cess i veh aeis pean EE Eaa 3 5221 If the Cebal Controlled Devices is NOt Displayed cccccccccssseesccccceeeceaeeseeeceeceecaaaaeeeees 4 3a UPGRADING THE SMARTRF 04EB FIRMWARE USING CHIPCON FLASH PROGRAMMER 5 3 3 1 This Procedure Fails What Should I DO viccccccccccssscseccccccccceeesesecceeeecaaeeeseeceeeeaaaaeeeeeeeeeaas 6 3 4 I TAE EN oee E E E 7 3 4 1 The Device does not Appear in the List cccccccccccccssssssscsc
7. at appear SmartRF Studio has already installed the drivers in the appropriate way e After the drivers are installed make sure the installation was successful This can be done by navigating to Device Manger and verifying that the group named Cebal controlled devices is present An example screen shot from Device Manager after a successful installation is shown below TEXAS INSTRUMENTS SWRA105B Page 3 of 12 3 2 1 Design Note D GOO iol x af gs Cebal eee devices r Chipcon SRFO4EB H m Computer E Disk drives E Display adapters EA DYDCD ROM drives H Floppy disk controllers oe Floppy disk drives Fly Human InterFace Devices H IDE ATAJATAPI controllers Fe IEEE 1394 Bus host controllers Fae Keyboards El 2 Mice and other pointing devices im Monitors BREF Network adapters B yf Ports COM amp LPT cp Sound video and game controllers l U System devices Fa Universal Serial Bus controllers Figure 3 Device Manager If the Cebal Controlled Devices is not Displayed Is the SmartRF04 EB board powered up Switch S3 should be in the right position when USB power batteries or the DC power jack is used to power the board Verify the 3 3V power by measuring it with a voltmeter or multimeter connected between TP2 to the left of the power switch S3 and any of the GND testpoints Figure 4 Power Switch S3 on SmartRF 04EB Is the USB cable properly connected Disconnect both ends of
8. ccccccassseeccccsacaasseeseseceesaaaasseesees 1 3 5 USE IAR WORKBENCH TO DOWNLOAD CODE TO AND DEBUG A SOC 0eeeeeeteees 7 3 5 1 All Previous Steps have Succeeded but Download and Debug Still does not Work 8 3 6 REPROGRAMMING THE SMARTRF 04EB BOOTLOADER ccceceeceeceeceeseeseesseeseeeeeseeeeeees 8 3 6 1 Symptoms Of a Damaged Bootloader cccccccccssseeeccccccee ene eeeseeeeeeeaaaeseeeeeeeeaaaaeseeeeseeeaaaeees 8 3 6 2 Bootloader ReprogrammMing Procedure ccsccccccccccccveccsecccceeenesssseceeeecasssseeeeseesaaasseseees 8 3 7 OTHER ISSUES TO CHECK etcetera estan a ee aiena NEE EEE aE E a 9 4 CHECKLIST WHEN REQUESTING SUPPORT ccesseccenseeceneeecnneeeeneenenneesenses 10 5 PEFPERENGE S aae E E steers ss cateeen 11 6 GENERAL INFORMATION siissssticcntsincensncsecinsccaicennaiconsuitnaanetasnnnsieuvadseupeaasintasnxawcateensans 12 6 1 DOCUMENT FISTORY are een ner aaae AEE a EEEa 12 2 Abbreviations EB SmartRF 04EB Evaluation Board EM Evaluation Module SoC System on Chip 49 Texas INSTRUMENTS SWRA105B Page 2 of 12 Design Note D GOO 3 Troubleshooting Process This procedure describes a step by step procedure for troubleshooting 3 1 Prepare e Download the Chipcon Flash Programmer 1 The Flash Programmer is distributed as an installer inside a Zip file The installer file should be unpacked on the hard drive and executed After installing the Flash Programmer can be started by choosin
9. e measure the voltage on _IN versus GND Expected voltage is 3 3V e Check all pins that connect the EB to the EM Do they all look good None of them are broken Check the soldering of all the connector pins In case the connectors on your board are physically damaged and you need to replace the connectors the part number of the original P1 and P2 connectors on the SmartRF04 EB is Samtec TFM 110 02 SM D A The matching connectors on the EM boards are Samtec SFM 110 02 SM D A 3 5 Use IAR Workbench to Download Code to and Debug a SoC This chapter is only applies if you have an EM with a Chipcon System on Chip SoC device If you have an EM with a Chipcon transceiver please skip this chapter Since all points previous this one has succeeded this should not give any problems Both the Flash Programmer and IAR are using the same USB interface So if this step fails it is highly probable that one of the points above has failed Please go back and verify that they really succeeded Open or create a project in IAR Embedded Workbench for 8051 Make sure the project compiles for the correct SoC device For more information on setting up IAR Embedded Workbench please see the IAR IDE User Manual 3 Download the code to the device and start a debug session by choosing Project and Debug from the IAR menu This should happen e If only one EB Is connected and it is turned on This progress bar should appear Chipcon Emulator
10. e EB bootloader with the hex file that is distributed together with the Flash Programmer o Click the button labelled on the right side of Flash image field o Navigate to the hex file Its named srf04eb _bootloader hex Then press OK o Check the ID Number written in the text box below Board identification This ID number should not be equal to the ID of any other SmartRF 04EB you have You can change the ID number to any 4 digit number you like ki TEXAS INSTRUMENTS SWRA105B Page 8 of 12 Design Note D GOO o Check that Erase program and verify is selected under Actions o Click Perform actions e Verify that the status line at the bottom of the Flash Programmer reads Erase program and verify OK ID number xxxx where xxxx is the ID number you specified After successfully having completed this procedure update the EB application following the instructions in chapter 3 3 Chipcon SmartRF 4 Aash Programmer System on Chip EB application USB EB application serial EB bootloader Chipcon lt USB MCU Debug Serial port b eom Silabs ECS Serial Adapter SmartRAFU4EB Flash image C Program Files Chipcon E strast Sr f04E bsell4eb bootloader E Change 0 bytes at Dy ta Actions Board identification Erase and program ID Number Jonze Erase program and verify i Append and verify M Auto increment ID number Yerify against hex file
11. f Read fash into hes file Perform actions Erase program and verity OF ID number 0027 Figure 9 EB Bootloader Tab 3 7 Other Issues to Check e Do you have the latest firmware and software Check your version against the version available on the TI web site o Chipcon Flash Programmer o Libraries and application examples SW for your device o SmartRF Studio o IAR Embedded Workbench for 8051 check against www iar com e Are the SPI jumpers placed correctly Check against the CC1110DK CC2430DK CC2510DK Development Kit User Manual SWRU039 This is only applicable for SmartRF 04EB marked with revision number 1 9 and higher The PCB revision number printed right below the Chipcon logo e Are all the default 0 ohm resistors mounted Verify against the SmartRF 04EB schematics printed in the CC1110DK CC2430DK CC2510DK Development Kit User Manual 0 ohm resistors that are mounted are designated R_O 0603 while un mounted resistors are designated R_0603 The usage of the 0 ohm resistors is also described in the CC1110DK CC2430DK CC2510DK Development Kit User Manual 4 l TEXAS INSTRUMENTS SWRA105B Page 9 of 12 Design Note D GOO 4 Checklist when Requesting Support When contacting customer support please include this information e What is the Revision number for SmartRF 04EB It is printed on the PCB right below the Chipcon logo e What is the part and revision number for the EM It is printed on the PCB righ
12. g All Programs Chipcon SmartRF 04 Flash Programmer from the start menu in Windows ft SmartRFO4 Programmer a 215 x File Edit View Favorites Tools Help O Back gt D Bi q Search Wey Folders Address C C Program Files Chipcon SmartRFO4 Programmer Folders E B chipcon cc2430db_bootloader hex E HEX File E Documentation E fwO400_ver31hex 3 HEX File Sy Extras siuti dll Application Extension 3 Flash Programmer SmartRFO4Prog exe 196KB Application 5 IEEE Address Programmer ismartRFo4ProgConsole exe 6KB Application E stf04dd_bootloader hex KE HEX File J TEEE_Address_Writer E PER E ar Packet Sniffer E srf04eb_bootloader hex HEX File 7 objects Disk free space 7 40 GB Figure 2 Flash Programmer Default Installation Download and install SmarRF 04 Studio 2 It is recommended to always install SmartRF Studio because it will set up Windows to locate all drivers for SmartRF 04EB automatically e Alternatively the latest version of IAR Workbench for 8051 should be installed http Awww iar com Navigate to the folder C Program Files IAR Systems Embedded Workbench 4 05 8051 drivers chipcon when Windows asking for the location for the drivers 3 2 Driver Installation e Remove any EM connected to the SmartRF O4EB e Connect a USB cable from SmartRF 04EB to the PC If the drivers are not installed Windows will ask where they are located Press next or ok in all dialogs th
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14. nd the steps required to reprogram it 3 6 1 Symptoms of a Damaged Bootloader After having verified that the USB cable is connected properly the voltage on TP2 relative to GND is 3 3 V and that no EM is connected these are the symptoms that the bootloader is erased or damaged e The SmartRF 04EB does not show up in the Flash Programmer EB Application USB Tab see Figure 7 e The SmartRF 04EB shows up in the Flash Programmer EB Application USB Tab but repeated attempts to upgrade the SmartRF 04EB firmware following the procedure in chapter 3 3 fails e Everything works as expected if the SmartRF 04EB is replaced by the other SmartRF 04EB board supplied in the kit 3 6 2 Bootloader Reprogramming Procedure An EC2 serial adapter from Silicon Laboratories is required for this procedure The EC2 is available through the SiLabs web site Here IS a direct link http www silabs com tgwWebApp public web_content products Microcontrollers en EC2 htm e Connect the EC2 to the USB MCU debug connector P301 on the SmartRF 04EB Make sure that pin 1 on the EC2 is connected to pin 1 on the SmartRF O4EB Pin one is the lower left pin on both boards Connect the EC2 serial port to a serial port on your computer Turn on power to the SmartRF O4EB verify by measuring between TP2 and GND Start the Flash Programmer and choose the EB bootloader tab see Figure 9 Verify that the serial port selected is the one you used for the EC2 Updat
15. ommands incl read access Read flash into hex file NB Cannot Append and verify when setl Perform actions Figure 6 Flash Programmer e Choose to the EB application USB tab as shown in Figure 7 kis TEXAS INSTRUMENTS SWRA105B Page 5 of 12 Design Note D GOO Chipcon SmartRF od4 Flash Programmer System or Chip EB application USB EB application serial EB bootloader Chipcon Device list EB ID Chip type EB type EB firmware ID EB firmware rew 0046 M A SmatAFO4JEB 0400 0025 Flash image El Change OD bytes at iy ta Actons Erase and program Erase program and verify Append and verify Vertu against hex file Read flash into her file Perhorm actions Figure 7 EB Application USB Tab e Switch the EB power switch S3 on and off a few times and verify that the board appears disappears in the device list e Verify that Chip type is N A as shown in the figure above e Update EB firmware with the hex file that is distributed together with the Flash Programmer The default location for the hex files is shown in Figure 2 o Click the button labelled on the right side of Flash image field o Navigate to the hex file Its named fw400_verXX hex Then click OK XX is the version number o Check that Erase program and verify is selected under Actions Click Perform actions o Verify that EB firmware rev
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17. t upper corner e As much of the information printed on the chip as possible e Where in the procedure it failed ki TEXAS INSTRUMENTS SWRA105B Page 10 of 12 Design Note D GOO 5 References 1 Chipcon Flash Programmer swrc044 zip 2 SmartRF Studio swrc046 zip 3 IAR IDE User Manual swru038 pdf 4 CC1110DK CC2430DK CC2510DK Development Kit User Manual swru039 pdf ki TEXAS INSTRUMENTS SWRA105B Page 11 of 12 Design Note D GOO 6 General Information 6 1 Document History Revision Date Description Changes SWRA105B 2009 03 13 Added CC1101 and CC1100E Removed logo in header SWRA105A 2007 04 16 Added instructions to verify 3 3V voltage on TP2 and _IN Added part number for EM connectors Added chapter Reprogramming the SmartRF 04EB bootloader Added chapter Other issues to check Added more details to chapter Use IAR Workbench to Download code to and Debug a SoC Other minor text changes Added references I SWRA105 2006 07 06 Initial release di TEXAS INSTRUMENTS SWRA105B Page 12 of 12 IMPORTANT NOTICE Texas Instruments Incorporated and its subsidiaries TI reserve the right to make corrections modifications enhancements improvements and other changes to its products and services at any time and to discontinue any product or service without notice Customers should obtain the latest relevant information before placing orders and should verify that such information
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