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1. e 6 Verify Java Version for WAN ACCESS ea 7 Update Java Runtime Environment for WAN Access ee 8 WAN Access CME EOS Trader Login aaa 11 WAN Access Troubleshooting 20 2 0000000000000 aoaaa 00000A LLDD LDPE LLDD PPD LILL r 2222 12 Using the Internet to Access CME EOSTrader u a 13 Internet Access Overview 20 220 022cc cece cence ence ccc cece eee cee e cece cece cece eee eeeeeeeeceeeseeeeeeees 13 Internet Access System Requirements e 13 Verify Java Version for Internet Access 2 2 2 0 0 eee 14 Update Java Runtime Environment for Internet Access ee 15 Internet Access CME EOS Trader Login 20 20 20 ccc a 18 Internet Access Troubleshooting aee 19 Hardware and Connectivity aaa 19 Connection WAN vs Internet 19 Connection TCP vs HTTPS LL 20 Hardware occ usa gna a setast airasia isre n ki ee ESE hap hA ngaa kak AEE ssdds ieee Da ds cov sees LG YISAYG WA kanang 20 User Manual 3 EOS Trader Access Please submit user experience feedback about this help system Getting Started The content herein guides you through the procedures to connect to CME EOS Trader While users can connect to CME EOS Trader over the Internet CME Group strongly recommends that user leverage their company s dedicated WAN connection for connectivity see Using a WAN to Access CME EOS Trader This method provides the most s2. EOS Trader Access In your Internet browser address box enter the EOS Trader URL you were provided to access the CME EOS Trader launch page 3 CME Group CME EOS Trader ACME Orecage Board of Trade NTMEX Company Launch CME EOS Trader O If you have problems using the application please contact the CME Globex Control Center at 312 456 2291 2010 CME Group 2 Click Launch CME EOS Trader and the CME EOS Trader Login page appears O Un SB akO ER EOS Trader Login 3 CME Group CME EOS Trader A OME racao Board of trade ALA Company Login to CME EOS Trader User name Password Connection type Log in Jf Cancel Forgot your pasaword Please contact Customer Support at 312 GLOBEX1 01 312 456 2391 0 2006 Chicago Mercantile Exchange In the User Name field enter your user name In the Password field enter your password r Message Center Welcome to CME EOS Trader Front End System if you have not already done so please provide Country of Origin information Le your trading location in the Preferences window before you begin trading Enter login and password to launch the application The application is available for log in at 14 30 CT on Sundays Customers must disconnect prior to 16 30 CT and reconnect after 16 50 CT daily Monday Thursday If you have problems using the application please contact the CME Globex Control Center at 312 486 239
3. Trader if you have problerrs uung the agplicabon please contact tre CME Giotex Control Censer at 312 EB EOS Trader Login CME Group CME EOS Trader A A Omg a 08 a AA Company Y Login to CME EOS Trader Message Center User name Welcome te CME EOS Trader Front End System Password Y you have not already done so please provide Country of Origin information Le your trading location in the Connectiontype tcp v Preferences window before you begin trading Log in Cancel Enter login and password to launch the application al The application is available tor log in at 1430 CT on Sundays Curtomes must disconnect prior to 16 30 CT and reconnect ater 10 50 CT daily Monday Thursday N you have problems using the applicabon please contact the CME Globex Control Center at 312 488 2391 Forgot your pasmwoed Please contact Customer Suppor at I12 0LOBEX1 04 312 466 2391 O 2000 Chicago Merc antite Exchange Details on availability dunng holidays may be found st uman cmegroup como ol inform abonholsd ay c slendacindex html 3 Inthe User Name field enter your user name 4 Inthe Password field enter your password 5 From the Connection Type drop down select one of the following options e TCP transmission control protocol e HTTPS hypertext transfer protocol secure Use this option when TCP traffic is not allowed such as when cor porate firewalls prevent a TCP
4. and connection methods to provide the best possible trading experience CME Group strongly encourages users not to run older versions of CME EOS Trader or older versions of Java Also Internet users should connect to CME EOS Trader using the recommended Java Webstart method In order to maintain the optimal trading experience and system performance when connecting to the CME EOS Trader platform CME Group also recommends the following e Verify that a web browser is installed that allows you to launch a Java application e Verify that your system is running the Java runtime environment JRE version 1 6_26 or more recent see Verify Java Version for Internet Access Please contact the GCC if you need assistance User Manual 13 EOS Trader Access Verify Java Version for Internet Access gt To verify the Java version on your computer 1 On the Internet Explorer menu bar click Tools 2 Select Internet Options The Internet Options window displays 3 Click the Advanced tab 4 Inthe Java Sun node verify that the Java runtime environment JRE version number is 1 6_26 or more recent For example you may see the following option description Use JRE 1 6 0_03 for lt applet gt requires restart Internet Options General Security Privacy Content Connections Programs Advanced Settings HTTP 1 1 settings E Use HTTP 1 1 E zeH bomb oro connections 5 Java Sun Y Use JRE 1 6
5. connection 6 Click the Login button and the CME EOS Trader application launches Note After a successful login CME EOS Trader will install an icon on the desktop that directs the customer to the login screen and can be used to launch CME EOS Trader anytime thereafter The icon will launch CME EOS Trader using the method of connection used either WAN or Internet when it was created 18 User Manual EOS Trader Access Internet Access Troubleshooting If you are disconnected while logged in to CME EOS Trader the system will automatically attempt to restore the connection If you continue to experience connection issues send your CME GCC correspondent the Java Console log information before closing and restarting gt To send a troubleshooting log 1 From the Taskbar right click the Java icon 42 and select Open Console The Java Console dialog box appears FB Java Console CME EOS Trader Java Web Start 1 6 0 14 Using JRE version 1 6 0 14 b08 Java HotSpot TM Client YM User home directory C Documents and Settings clear console window finalize objects on finalization queue garbage collect display this help message reload proxy configuration hide console reload policy configuration dump system and deployment properties dump thread list dump thread stack 0 5 set trace level to lt n gt Extra Information Arguments https eostrader cmegroup com appwebstart js
6. futures and options on futures contracts based on the Dow Jones Industrial Average are not sponsored endorsed sold or promoted by Dow Jones and Dow Jones makes no representation regarding the advisability of trading such product s BM amp FBOVESPA is a trademark of BM amp FBOVESPA KRX is a trademark of Korea Exchange DME is a trademark of Dubai Mercantile Exchange BMD is a trademark of Bursa Malaysia BMV is a trademark of Bolsa Mexicana De Valores All other trademarks are the property of their respective owners The information within this document has been compiled by CME Group for general purposes only CME Group assumes no responsibility for any errors or omissions Additionally all examples in this brochure are hypothetical situations used for explanation purposes only and should not be considered investment advice or the results of actual market experience All matters pertaining to rules and specifications herein are made subject to and are superseded by official CME CBOT and NYMEX rules Current rules should be consulted in all cases concerning contract specifications Copyright 2014 CME Group Inc All rights reserved Table of Contents Table of Contents Getting aed aa a Aa Bp nG Ong att na a ee Ey pa Daa bo ape 4 Contact UA 4 What s NeW a saa atc ee APA ND e a Da Ne te a BAN 5 Using a WAN to Access CME EOSTrader ee 6 WAN Access Overview 00 2 eee 6 WAN Access System Requirements
7. log information into an email message and send the message to your CME GCC correspondent In the Java Console dialog box click the Close button Ure DO us From the CME EOS Trader window click Logout 12 User Manual EOS Trader Access Using the Internet to Access CME EOSTrader Internet Access Overview This section guides you through the procedures to connect over the Internet to CME EOS Trader Users may leverage the Internet if unable to connect via a dedicated connection as described in the section Using WAN to Access CME EOS Trader When using this method the following steps are strongly recommended e Use Java version 1 6 26 or higher see Verify Java Version for Internet Access e Use TCP connection do not use HTTPS unless it is required by your network e Use the Java Webstart method native Java connection e Disable Java caching e Log in via the new URL https eostrader cmegroup com Note CME Group recommends using Java Webstart to launch and run the CME EOS Trader application rather than Microsoft Internet Explorer IE Using the Java Webstart method provides users with twice the available memory and improves the overall performance of the application Internet Access System Requirements CME Group has recently implemented technical changes that have substantially improved the stability of CME EOS Trader However users should be aware of the following recommendations for system requirements
8. lt 3 CME Group EOS Trader Access User Manual 4 14 14 Disclaimer Futures trading is not suitable for all investors and involves the risk of loss Futures are a leveraged investment and because only a percentage of a contract s value is required to trade it is possible to lose more than the amount of money deposited for a futures position Therefore traders should only use funds that they can afford to lose without affecting their lifestyles And only a portion of those funds should be devoted to any one trade because they cannot expect to profit on every trade All references to options refer to options on futures CME Group is a trademark of CME Group Inc The Globe Logo CME Chicago Mercantile Exchange Globex iLink E mini CME EOS Trader Galax C FirmSoft CME DataSuite and CME DataMine are trademarks of Chicago Mercantile Exchange Inc New York Mercantile Exchange NYMEX miNY and ClearPort are registered trademarks of the New York Mercantile Exchange Inc COMEX is a trademark of Commodity Exchange Inc FIX and FAST are trademarks of FIX Protocol Limited FIX FASTS is a service mark of FIX Protocol Limited Dow Jones3M Dow Jones AIG Commodity Index The Dows Dow Jones Industrial Averagesm and DJIAS are service marks of Dow Jones amp Company Inc and American International Group Inc AIG and have been licensed for use for certain purposes by the Board of Trade of the City of Chicago Inc CBOT CBOT
9. over the Internet TCP creates a reliable connection between two computers HTTP is a protocol Whoever speaks HTTP can exchange documentation over a connection HTTPS is HTTP over a secure connection The secure connection is established using SSL TCP streaming is a persistent connection to our EOS Trader servers With a TCP connection the source address will be 205 209 196 10 HTTPS by contrast has to periodically poll the server and is very susceptible to being impacted by virus scanners firewalls and other programs An HTTPS connection is mapped over to 205 209 196 47 and it is this mapping that makes HTTPS slower than TCP Note It is strongly recommended that you not use an HTTPS connection unless you are absolutely restricted from running TCP CME Group recommends a TCP connection using the most current version of Java version 1 6 14 is the minimum Warning For a TCP connection ports 80 and 443 must be opened Source Address TCP 205 209 196 10 and HTTPS 205 209 196 47 Tip Java Web Start a framework developed by Sun Microsystems allows users to start application software for the Java Platform directly from the Internet using a Web browser Hardware Any PC that is Windows 7 PC capable i e any computer made in the past 2 years is sufficient The PC does not need to have Windows 7 or run it but a Windows 7 capable PC generally has the following specs e 3GHz dual core or higher processor Quad core processor pre
10. 0_03 for cappleb requires resta da M E Enable Automatic Image Resizing E Enable Image Toolbar requires restart Play animations in web pages E Play sounds in web pages E Play videos in web pages C Show image download placeholders E Show pictures E Smart image dithering Gf Printing O Print background colors and images cea e If the Java version is less than 1 6 26 you need to update your JRE to the current recommended version Pro ceed to Update Java Runtime Environment for Internet Access e If there is no Java Sun option you will need to install the Sun JVM Proceed to Update Java Runtime Envir onment for Internet Access e Ifthe Java Sun option is selected and your Java version is 1 6 26 or higher proceed to Internet Access CME EOS Trader Login e If the Java Sun option is not selected select the option and restart your browser before proceeding to Internet Access CME EOS Trader Login 14 User Manual EOS Trader Access Update Java Runtime Environment for Internet Access Accessing CME EOS Trader requires that your computer is running Java runtime environment JRE 1 6 26 or higher Follow the procedures herein if the appropriate version is not indicated in your Internet Explorer Internet Options see Verify Java Version for Interent Access Note The procedures for updating third party software were accurate as of the distribution of this content If you notice di
11. 1 Details on availability during holidays may be found at ww omegroup comtools intormationholiday calendacindex html From the Connection type field select TCP transmission control protocol Click the Login button and CME EOS Trader application launches Note After a successful login CME EOS Trader will install an icon on the desktop that directs the customer to the login screen and can be used to launch CME EOS Trader anytime thereafter The icon will launch CME EOS Trader using the method of connection used either WAN or Internet when it was created User Manual 11 EOS Trader Access WAN Access Troubleshooting If you are disconnected while logged in to CME EOS Trader the system will automatically attempt to restore the connection If you continue to experience connection issues send your CME GCC correspondent the Java Console log information before closing and restarting gt To send a troubleshooting log 1 From the Taskbar right click the Java icon 42 and select Open Console The Java Console dialog box appears FB Java Console CME EOS Trader Java Web Start 1 6 0_14 Using JRE version 1 6 0 14 b08 Java HotSpot TM Client YM clear console window finalize objects on finalization queue garbage collect Extra Information Arguments https eostrader cmegroup com appwebstart jsp Time taken 157 In the Java Console dialog box click the Copy button Paste the copied
12. afe and secure access to the world of amazing Java content From business solutions to helpful utilities and entertainment Java makes your internet experience come to life Note No personal information is gathered as part of our install process Click here for more information on what we do collect Click Install to accept the license agreement and install Java now 4 View the license agreement and click the Install button The download begins Installing Java This may take a few minutes eee PR ecm os Reads edits and saves Microsoft Office files Supports over 70 languages and Solaris Windows Linux and Mac operating systems Uses industrystandard open file format OpenDocument as its default file format Builtin oneclick PDF export da E openoffice impera 5 When the download is complete click the Close button User Manual 9 EOS Trader Access i a Java Setup Complete xj amp Sun Java You have successfully installed Java Java updates will automatically be downloaded to provide you with the latest features and security improvements To change this see http java com autoupdate 6 Restart your browser and proceed to WAN Access CME EOS Trader Login 10 User Manual WAN Access CME EOS Trader Login After successfully verifying that your machine is running JRE version 1 6 26 or higher you can now log in to CME EOS Trader gt To log in to CME EOS Trader 1
13. er Follow the procedures herein if the appropriate version is not indicated in your Internet Explorer Internet Options see Verify Java Version for WAN Access Note The procedures for updating third party software were accurate as of the distribution of this content If you notice discrepancies in the procedures herein please refer to the software vendor s most current instructions on their respective web sites gt To update your Java runtime environment JRE 1 From a web browser go to http java com en download index jsp mop Bagsakan Java for Windows Internet Explorer gt Remove Older Versions Recommended Version 6 Update 14 filesize 10 MB gt Other Java Versions Windows Vista XP 2000 2003 and 2008 Server gt Error Messages gt Other Help Not the right operating system See all Jara downloads here gt Installation Instructions System Requirements e Vista e Windows 2000 e Windows XP e Windows Server 2003 e Windows Server 2008 Intel and 100 compatible processors are supported A Pentium 166MHz or faster processor with at least 64MB of physical RAM is recommended You will also need a minimum of 98MB of free disk space 2 Click the Free Java Download button The File Download box displays 3 Click Run The Welcome dialog box displays with a link to the Java license agreement 8 User Manual EOS Trader Access Java Setup Welcome x amp Sun Welcome to Java Java provides s
14. ferred e 4GB memory or greater DDR3 memory preferred e A dedicated Video Card not on board with at least 1GB of memory e Recommended Monitor Resolution setting e 1280 x 1024 or higher 1920 x 1200 preferred e Broadband internet connection 5 Mbit with low latency Dedicated WAN connection preferred 20 User Manual
15. le you may see the following option description Use JRE 1 6 0_03 for lt applet gt requires restart Internet Options NG General Security Privacy Content Connections Programs Advanced Settings HTTP 1 1 settings El UseHTIP1 1 a se H CIO COS conecto IS A 7 Java Sun Y Use JRE 1 6 0 03 for cappleb requires resta JS M NG E Enable Automatic Image Resizing E Enable Image Toolbar requires restart E Play animations in web pages E Play sounds in web pages E Play videos in web pages C Show image download placeholders E Show pictures E Smart image dithering Printing O Print background colors and images ta e lf the Java version is less than 1 6 26 you need to update your JRE to the current recommended version Pro ceed to Update Java Runtime Environment for WAN Access e If there is no Java Sun option you will need to install the Sun JVM Proceed to Update Java Runtime Envir onment for WAN Access e If the Java Sun option is selected and your Java version is 1 6 26 or higher proceed to WAN Access CME EOS Trader Login e Ifthe Java Sun option is not selected select the option and restart your browser before proceeding to WAN Access CME EOS Trader Login User Manual 7 EOS Trader Access Update Java Runtime Environment for WAN Access Accessing CME EOS Trader requires that your computer is running Java runtime environment JRE 1 6 26 or high
16. on your computer WAN Access System Requirements CME Group has recently implemented technical changes that have substantially improved the stability of CME EOS Trader The following recommendations for system requirements and connection methods help to provide the best possible trading experience CME Group strongly encourages users not to run older versions of CME EOS Trader or older versions of Java Also Internet users should connect to CME EOS Trader using the recommended Java Webstart method In order to maintain the optimal trading experience and system performance when connecting to the CME EOS Trader platform CME Group also recommends the following e Verify that a web browser is installed that allows you to launch a Java application e Verify that your system is running the Java runtime environment JRE version 1 6_26 or more recent see Verify Java Version for WAN Access For questions regarding this and other CME applications please refer to the Contact Information directory on CME Group s Client Systems Wiki 6 User Manual EOS Trader Access Verify Java Version for WAN Access gt To verify the Java version on your computer 1 On the Internet Explorer menu bar click Tools 2 Select Internet Options The Internet Options window displays 3 Click the Advanced tab 4 Inthe Java Sun node verify that the Java runtime environment JRE version number is 1 6_26 or more recent For examp
17. p Trvnrnovos7s0 7 Time taken 157 Gea co coe 2 In the Java Console dialog box click the Copy button 3 Paste the copied log information into an email message and send the message to your CME GCC correspondent 4 Inthe Java Console dialog box click the Close button 5 From the CME EOS Trader window click Logout Hardware and Connectivity Connection WAN vs Internet WAN or Wide Area Network is a computer network that spans a large geographical area Typically a WAN consists of 2 or more local area networks Using the WAN means the user has a dedicated line to CME A network router on the customer s side points directly to CME via an IP address The user either types the IP address into a browser or has an icon on the desktop that has the IP address stored WAN users must add the following WAN IP addresses to their Domain Name System DNS and Internet users must ensure the Internet addresses are open on their firewalls User Manual 19 EOS Trader Access Domain Name Internet IP Address WAN IP Address eostrader cmegroup com 205 209 196 9 167 204 71 9 eostrader2 cmegroup com 205 209 196 10 167 204 71 10 eostrader3 cmegroup com 205 209 196 47 167 204 71 47 eostrader4 cmegroup com 205 209 196 48 eostrader5 cmegroup com 205 209 196 49 Warning For either a WAN or Internet connection ports 443 and 80 must be opened Connection TCP vs HTTPS TCP is the most common way to establish a connection
18. screpancies in the procedures herein please refer to the software vendor s most current instructions on their respective web sites gt To update your Java runtime environment JRE 1 From a web browser go to http java com en download index jsp ne assun o Java for Windows Internet Explorer gt Remove Older Versions Recommended Version 6 Update 14 filesize 10 MB gt Other Jara Versions Windows Vista XP 2000 2003 and 2008 Server gt Error Messages gt Other Help Not the right operating system See all Java downloads here gt Installation Instructions System Requirements e Vista e Windows 2000 e Windows XP e Windows Server 2003 e Windows Server 2008 Intel and 100 compatible processors are supported A Pentium 166MHz or faster processor with at least 64MB of physical RAM is recommended You will also need a minimum of 98MB of free disk space 2 Click the Free Java Download button The File Download box displays 3 Click Run The Welcome dialog box displays with a link to the Java license agreement User Manual 15 EOS Trader Access Java Setup Welcome FR amp Sun Welcome to Java Java provides safe and secure access to the world of amazing Java content From business solutions to helpful utilities and entertainment Java makes your internet experience come to life Note No personal information is gathered as part of our install process Click here for more information on
19. table and reliable way for users to connect to CME EOS Trader Contact Information For questions regarding this and other CME applications please refer to the Contact Information directory on CME Group s Client Systems Wiki 4 User Manual What s New The list below illustrates the updates made to the EOS Trader Access Help system Date 4 14 14 1 17 14 7 5 12 4 23 12 11 1 11 Author Topic JJ All Connection WAN vs Internet EOS Trader Access Description Updated links and edited to meet Help standards Updated contact info and date Miscellaneous updates Added WAN vs Internet content Original Draft User Manual 5 EOS Trader Access Using a WAN to Access CME EOSTrader WAN Access Overview This section guides you through the procedures to connect to CME EOS Trader over the Wide Area Network WAN Note You may need to access the Internet in order to complete some of the procedures in WAN Access System Requirements and WAN Access Troubleshooting Ideally users will leverage their company s dedicated WAN connection to CME Group for connectivity This method provides the most stable and reliable way for users to connect When using this method the following steps are strongly recommended e Use Java version 1 6_26 or higher see Verify Java Version for WAN Access e Use TCP connection do not use HTTPS e Use the Java Webstart method native Java connection e Disable Java caching
20. what we do collect Click Install to accept the license agreement and install Java now 4 View the license agreement and click the Install button The download begins Java Setup Progress RE Installing Java Thie may take a Few minutes gt hm id mc pco retin pitt os Reads edits and saves Microsoft Office files Supports over 70 languages and Solaris Windows Linux and Mac operating systems Uses industrystandard open file format OpenDocument as its default file format Builtin oneclick PDF export E 6 E E openoffice Wezer Cate impera Bre Ore Math 5 When the download is complete click the Close button 16 User Manual EOS Trader Access ie Java Setup Complete x amp Sun Java You have successfully installed Java Java updates will automatically be downloaded to provide you with the latest features and security improvements To change this see http java com autoupdate 6 Restart your browser and proceed to Internet Access CME EOS Trader Login User Manual 17 EOS Trader Access Internet Access CME EOS Trader Login After successfully verifying that your machine is running JRE version 1 6 26 or higher you can now log in to CME EOS Trader gt To log in to CME EOS Trader 1 In your Internet browser address box enter https eostrader cmegroup com for access to the CME EOS Trader launch page 3 CME Group CME EOS Trader A CME Ce a Launch CME EOS
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