Operational Guide
Contents
1. Standard Maintenance How to Clean the Catch Tray Over time your Catch Tray may build up with plastic residue from the Sanding Process There is no set time for when this item needs to be cleaned It is up to the Operator s discretion to decide when to perform this task However we strongly recommend at least cleaning the Catch Tray every time a new set of consumables is installed 1 Make sure the Top Cover is in the Open position 2 Remove the Lid Stopper from the back of the Top Cover 3 Let the Top Cover gently open to its farthest position Pull off the Platen from the Main Motor shaft Locate the removable Catch Tray Pull up on the outer edges of the tray and remove from the machine 6 Rinse the Catch Tray under warm water until all of the plastic remnants are washed away 7 Make sure that the Catch Tray is dry before reinstalling into the machine 8 Reinstall the Catch Tray 9 Reinstall the Platen onto the shaft of the Main Motor 10 Reinstall the Lid Stopper What to do when the Quicksand will not be used for an extended period of time Make sure to keep the Top Cover in the Open position This will ensure that the Foam Pads will not become flat CAUTION FLAT PADS WILL PRODUCE INFERIOR RESULTS AND MAY CAUSE COMPLICATIONS Note If you desire to keep the Top2. QIU I SEYAVLD Operational Guide VenMill Industries Inc 36 Town Forest Road Oxford MA 01540 USA USA 800 928 0090 No Am 866 864 0210 www venmill com THANK YOU For purchasing the VMI QuickSand This unit is intended to sand the following discs CD ROMs Music CDs Data CDs DVDs HD DVDs Computer Discs Game Discs Books on disc all recordable CDs and DVDs and double sided discs SAVE ALL PACKING MATERIALS FAILURE TO USE PACKAGING DESIGNED FOR THIS UNIT MAY CAUSE DAMAGE TO THE UNIT AND WILL VOID WARRANTY FOR MORE INFO CONTACT SUPPORT VENMILL COM 2014 VenMill Industries Inc All rights reserved Under the copyright laws this manual may not be copied in whole or in part without the written consent of VenMill Every effort has been made to ensure that the information in this manual is accurate VenMill is not responsible for printing or clerical errors Names and designs are trademarks of VenMill Industries Inc Artwork and Design 2014 VenMill Industries Inc All Rights Reserved CAUTION Units and consumables are designed for use in specific regions Your warranty will be voided if you purchase the equipment and or consumables outside of your designated region Pur
3. and thumb on any outside edge of the Foam Pad Pull the Foam Pad away from the Foam Pad Holder until the pad is completely detached Repeat step 3 for the second Foam Pad Take your new Foam Pad and line it up with the Foam Pad Holder It is essential that the Foam Pad is CENTERED on the Foam Pad Holder Make sure that the new Foam Pad is fully seated on the Foam Pad Holder by pressing gently on the entire surface of the pad Repeat step 5 for the second Foam Pad 7 Install a new set of Sanding Pads 15 Standard Maintenance How to Clean the Water Reservoir Cleaning of the Water Reservoir must be done when the machine displays the RC message 1 Remove the Lid Stopper from the back of the Top Cover Let the Top Cover gently open to its farthest position Pull off the Platen from the Main Motor shaft 4 Locate the removable Catch Tray Pull up on the outer edges of the tray and remove from the machine 5 Locate and pull down on the Back Panel Door on the rear of the machine to expose the Water Reservoir I 7 6 Looking in on the rear of the machine located on the right hand side of the reservoir is the feed for the water tubing Remove this tube from the reservoir Pull the Water Reservoir out of the machine Remove the filter from the reservoir and clean it under warm water 9 Remove the reservoir clips and pull the top part of the reservoir f
4. to inform the machine that the Sanding pads were replaced How to Clean the Filter See image on page 15 The filter for the water reservoir must be cleaned at the same time as replacing the Sanding Pads when the machine gives off the CP message This will occur after 25 minutes of machine operation 1 Remove the Lid Stopper from the back of the Top Cover Let the Top Cover gently open to its farthest position Pull off the Platen from the Main Motor shaft 14 Standard Maintenance 4 Locate the removable Catch Tray Pull up on the outer edges of the tray and remove from the machine 5 Locate the Water Reservoir and the opening for the filter Pull the filter out of the reservoir 6 Rinse the filter under warm water until all of the plastic remnants are washed away Reinstall the filter and catch tray Check the level of water inside of the reservoir by looking at the water display on the front of the machine If the water level is low please replenish the water DO NOT FILL WATER PAST THE MAX FILL LINE 9 Reinstall the Platen onto the shaft of the Main Motor 10 Reinstall the Lid Stopper i How to Replace the Foam Pads Regula The machine will notify the Operator to replace the foam Pads by displaying the RC message H ii 1 Make sure the Top Cover is in the Open position cHoosem 2 Locate the Foam Pads venmill indushies 8 Pull back gently with your finger
5. Cover in the Closed position while not in use remove the Platen from the machine 19 Repacking 1 Remove the Foam Pads along with the attached Sanding Pads from the inside of the machine Empty the Water Reservoir Drain the Water tubing Note For the Water line press the W button on the front User Keypad Have a small container ready to catch the draining water Once all the water has been drained press the W on the front User Keypad to stop the drainage WARNING FAILURE TO REMOVE ANY WATER FROM THE MACHINE AND FAILURE TO DRAIN THE WATER LINE FOR SHIPPING WILL RESULT IN POTENTIAL DAMAGE TO YOUR VMI QUICKSAND THE RESULTING DAMAGE IS NOT COVERED BY THE WARRANTY AGREEMENT Turn off power to the machine Close the Top Cover Remove the power cord Place the VMI Quicksand into the protective plastic bag Place the machine into the left and the right packing foams Place the Quicksand into the Shipping Box Place the Top Cardboard Insert back into position ee SO co O Insert anything else that has been required by the Technical Support Department Close and tape the Shipping Box i i wo N Write the provided RMA number on the outside of the Shipping Box Note In order to send a machine in for servicing a customer must call Technical Support first 866 864 0210 to troubleshoot the unit If an authorized technician deems that the machine is in need of servicing they
6. RAY At this time Blu ray can not be used in this machine 10 How to use your machine 8 Place disc onto the Platen Assembly with LABEL SIDE OF DISC FACING DOWN CAUTION DO NOT PLACE BLU RAY DISCS INTO THIS MACHINE THEY WILL BE DAMAGED 4 Close the Top Cover and the cycle will start automatically 5 Once the cycle has completed the Top Cover will open automatically Remove your disc wipe it of any residue and proceed to the final repair on one of VenMill Industries disc repair models 11 Modes of Operation M Seconds venmill industries 12 Regular 10 Seconds This option is ideal for all discs except Blu ray Press the Regular button located on the User Keypad to activate this operation Next close the Top Cover and the machine will start automatically Heavy 30 Seconds This option is ideal for all discs except Blu ray Press the Heavy button located on the User Keypad to activate this operation Next close the Top Cover and the machine will start automatically Emergency Stop At any time during a cycle you may stop the cycle prematurely by pressing any button on the User Keypad Once the button is pressed the cycle will stop and the Top Cover will open automatically The Main Screen will then display the ER error message indicating that the Emergency Stop function has been succe
7. an th Catch Tay i scsivecctivcenaciantdiiniaeienaterd a 19 What to do when the QuickSand will not be used for a long period of time 19 SECTION 8 FREDACKING cise cesvabs cee N E E nde dh aedaee died E 20 SECTION 9 PNG S ecg eases A EAE AE a A Bataan wale EA E A A 21 SECTION 10 OSC IICAUIOMNS meae E E a e E ys 23 Unpacking SAVE ALL PACKING MATERIALS Failure to use packaging designed for this unit will cause damage to the unit and will void warranty Parts that need to be saved are as follows 1 VMI Quicksand Shipping Box 2 Top Cardboard Insert 3 Left amp Right Side Packing Foams 4 Protective Plastic Bag There is a charge for replacement packing materials plus S amp H 1 Open the Shipping Box 2 Remove the Top Cardboard Insert which contains the machine s starter supplies accessories and support documents 3 Remove the VMI Quicksand from the shipping box 4 Remove the Left and the Right side packing foams 5 Take the VMI Quicksand out of the protective plastic bag Getting to Know your unit l 4 Water Feed Net tT i jpg T T 7 On Off i Switch N Power Inlet a ed Water Reservoir Nozzle Foam Pad Sanding Center Hub Pad Jet Nozzle Extender Platen Catch Assembly Tray C Q C
8. chase only through Authorized Distributors found on our website at www venmill com If uncertain please contact sales venmill com READ BEFORE OPERATING EQUIPMENT SECTION 1 MID ACKUAG PER E hace E aenastanted matt A vntad tba E tatakeuee 4 SECTION 2 Getting to Know YOUR Unt ccsi csascsseatasenottsscendedictauacopacea teen one evans dented ana a a 5 SECTION 3 Pitta SOtUPs sacs veers MegevncelsingilandadenisabeniaeavvasasaBed wees E E dave easieenenedae 7 SECTION 4 KIS SHAN Uc oa yaceaas on gacecaaa ta picaxaati gate cndah guensianaet flies ta E T 10 SECTION 5 Mod s OF Operati aseisiin ineei aeth iein AENA AAP EA A e 12 SECTION 6 NOHICAION Scot inain aa aa ae a a aa EA EE 13 SECTION 7 standard MAINtGNanGe siiiieiesntenceaviedanidsetieterens taai Enoe EEA PNA ANRE EA 14 How to Replace the Sanding Pads icccnscvsadescevenestdnveseanenertsaaeceeaaeneeteene 14 HOW to Cle anithe Fiter s ciiescachiceitsenteded cise reed aPvisenscandasstsducnsdsvced u Ea NaN E ESN 14 How to Replace the Foam Pads esrnasisni ininig angani iaaa aai 15 How to Clean the Water Reservoir sssessesssessiesistestrettrtrrnnrintsstenttentrnnrtennteestent 16 How to Replace the Center HUD ssssssssssssrsrrsrrstessrettrtrrrnrinnsstesttnttrenrnnnnteesent 17 How to Replace the Consumable Counter Chip CQ Chip eessescreerrrrrrerree 18 How to Replace the Jet Nozzle Extenders ssssesssessresrrrriressresrterrienreensreesrert 18 Howto Cle
9. ed with plastic particles 10 What should I do if I notice an inferior inconsistent sanding before the life expectancy of my Sanding Pads have yet to be met If the Sanding Pads are not installed properly or they have not been completely seated on the Foam Pads then this can cause the Sanding Pads to shift their position during the sanding process so that they are now off center Off center pads will result in an inferior inconsistent sanding pattern Simply remove the Sanding Pads from the Foam Pads and reinstall Make sure that the Sanding Pads are completely centered and that they are full pressed onto the Foam Pads 11 Is it important to keep my Platen Assembly clean Yes The cleaner you keep your Platen Assembly the longer it will last It is also possible that if water is allowed to build up on the surface of the Platen that this can cause the surface to become slick which would allow the disc to spin during the sanding process This could cause damage to the disc Since there is plastic residual mixed in with the water around the sanding area this residual if left on the Platen could cause scratches on the label side of the disc 22 12 Is it important to keep the Sanding Pads free of plastic particals Yes For optimal results keep the sanding pads clean of plastic residue particules Specifications Disconnect unit from supply circuit before opening Warning and Cautions You are cautioned that any c
10. hanges or modifications not expressively approved in this manual could void your warranty If you have any questions about this product contact VenMill Industries at 800 928 0090 USA or 866 864 0210 Canada Special Feature Emergency Quick Release If at any time you need to manually release the Top Cover you can do so by using any object such as a pencil or pen to release the latch 0 Safety Features Removable power cord WT TEAKTD ON OFF Switch Process controlled to prevent operation when Top Cover is in the opened position e e e e Emergency Stop with any button activation or release of the latch for the Top Cover Specifications Unit operates on 24 Volt DC power Weight 18lbs Dimensions 8 7 W x 11 2 L x 7 85 H Power Safe DC Power Part Number PNV6500 PNV6550i EU PNV6550i AU Warranty 1 Year Limited 23 FOR SUPPORT INFORMATION www venmill com 508 278 0091 866 864 0210 FOR NON NORTH AMERICAN SERVICE PLEASE CALL YOUR REGIONAL DISTRIBUTOR If you are not sure who your regional distributor is please contact sales venmill com MAILING ADDRESS VenMill Industries Inc 36 Town Forest Road Oxford MA 01540 REV 3
11. he RC error message on the Main Screen will disappear Fuel Gauge will display 100 The machine is now ready to resume operation Error Messages E1 Top Cover Closed Switch still Activated E2 Main Motor is not achieving enough current E3 Main Motor is achieving too much current E5 Water Pump is not working ER Emergency Stop Required Actions CP Replace Sanding Pads Clean Filter and Check amp Add Water RC Replace all Consumables and clean out machine 13 Standard Maintenance How to Replace the Sanding Pads The machine will notify the Operator to replace the Sanding Pads by displaying the CP message after 25 minutes of machine operation 1 Remove the Lid Stopper from the back of the Top Cover N Make sure the Top Cover is in the Open position 3 Locate the Sanding Pads Pull back gently with your finger and thumb on any outside edge on the Sanding Pad Pull the Sanding Pad away from the Foam Pad until the pad is completely detached Repeat step 3 for the second Sanding Pad Take your new Sanding Pad and line it up with the Foam Pad It is essential that the Buffing Pad CENTERED on the Foam Pad Make sure that the new Sanding Pad is fully seated and on the Foam Pad by pressing gently on the entire surface of the pad Repeat step 5 for the second Sanding Pad Reinstall the Lid Stopper Press the Regular and then the Heavy buttons on the User Keypad
12. hip Keypad Water Level Pump Display Getting to Know your unit continued Foam Pads 100 minutes of operation Sanding Pads 25 minutes of operation Center Hub Replace at every RC message Jet Nozzle Extender Replace at every RC message CQ Chip 100 minutes of operation A starter CQ Chip of 50 minutes is included with your QuickSand 1 Install Counter Chip 2 Install Power Cord LJ A o AT Initial Setup Locate the RS232 port on the front left hand side of the machine Take the CQ Chip which has been provided with your machine and install it into this port The Quicksand unit will recognize this chip once the machine is powered on Insert the power cord into the power inlet on the back of the machine Take the other end of the power cord and plug it into a wall outlet On the back side of the machine turn the ON OFF switch to the ON position After a couple of seconds the Top Cover will automatically open Leave the Top Cover in the open position 3 Fill Reservoir with Water T Locate the Platen Assembly and IP j Remove the Lid Stopper VA N remove from the machine by pulling up Initial Setup continued T
13. nto the post Spin the Center Hub by hand to make sure the Hub is centered If needed make the proper adjustment 17 Standard Maintenance F E STAND BY 18 SUPPLIES 1 CIT z CO sox 1 23 I o I How to Replace the Consumable Counter Chip CQ Chip The machine will notify the Operator to replace the CQ Chip after 100 or 50 minutes depending on the specific combo pack configuration by displaying the RC message All consumables must be replaced at this time lk 2 Turn OFF power to the unit Locate the RS232 port on the front left hand side of the machine Remove the depleted CQ Chip Take a new CQ Chip and install it into this port Once the new CQ Chip has been installed and the machine is powered back on the RC message on the Main Screen will disappear and the Supplies Fuel Gauge will display 100 How to Replace the Jet Nozzle Extenders The Jet Nozzle Extenders must be replaced at the same time that all the other consumables are being replaced due to the RC message Make sure the Top Cover is in the Open position Locate the two Jet Nozzle Extenders Pull the worn Extenders off of the Jet Nozzles with your Index Finger and Thumb Take a new Extender and line up one end with the Jet Nozzle spout Push the Extender onto the Jet Nozzle spout Repeat steps 4 and 5 for the second Extender
14. owards the back right hand corner of the Catch Tray is a drain that connects to the water reservoir Pour about 750mL or 2 cups of water into this area Watch the visual water display on the front of the machine as you fill the reservoir with water DO NOT FILL WATER PAST THE MAX FILL LINE Reinstall the Platen Assembly Warning Failure to prep the Water Line will cause damage to the disc The cover must be in the open position to perform these steps Have a paper towel or small container ready in order to catch the Water which will come from the tube nozzle Locate the small button labeled W on the front User Keypad To activate the prepping process press the W button Once the prepping process has been activated tilt the Top Cover down toward you at about a 45 degree angle Note Make sure that the Platen Assembly is installed so that water does not pour directly onto the shaft of the main motor This will ensure that the water drips out of the nozzle and onto the napkin instead of running down the inside lid cover 5 Install the Center Hub 7 Install Sanding Pads Initial Setup Locate the Hex shaped post between the two Sanding Pad holders Take a Center Hub and line up the hex shaped opening on the hub with the hex shaped post Push the Center Hub into place Spin the Cente
15. r Hub by hand to make sure that the hub is centered If needed make an adjustment Locate the two Sanding Pad Holders Take one set of new Foam Pads and install each Foam Pad onto the Sanding Pad Holders Make sure that each Foam Pad is centered and fully seated on the Sanding Pad Holder Caution It is essential to keep the Top Cover in the Open position when the machine is in the Stand By mode and when the machine is not in use This will ensure that the Foam Pads will not become flat which would affect the sanding process and would cause an error message to display If you would like to keep the Top Cover closed when the machine is not in use make sure to remove the Platen Assembly Take one set of new Sanding Pads and al install each Sanding Pad onto the Foam Pads Make sure that each Sanding Pad is centered and fully seated on the Foam Pads Reinstall the Lid Stopper Your VMI Quicksand unit is now ready to be used How to use your machine 1 Turn ON power to the unit by pressing the ON OFF switch to the ON position located in the rear of the unit The Top Cover will open automatically after a few areas seconds E F 2 Select the mode that you would like to sand your disc for depending on the severity of damage by selecting either the Regular or Heavy option located on the User Keypad Tucray Dis o 4 q NO BLU
16. rom the bottom 10 Pour out and dispose of the water from the reservoir Wash the inside of the reservoir with warm water until all of the plastic remnants are washed away 11 Put the reservoir back together and reinstall the clips Insert the reservoir into the machine and reconnect the water feed tube 12 Reinstall the Catch Tray 13 Towards the back right hand corner of the Catch Tray is a drain that connects to the water reservoir Pour about 750mL of water into this area 14 Watch the visual water display on the front of the machine as you fill the reservoir with water DO NOT FILL WATER PAST THE MAX FILL LINE 16 Standard Maintenance Gy 15 Reinstall the Platen I 16 Reinstall the Lid Stopper ke If 17 No further action is required unless other J consumables need to be replaced How to Replace the Center Hub The Center Hub must be replaced at the same time that all the other consumables are being replaced due to the RC message 1 Make sure the Top Cover is in the Open position Locate the Center Hub Pull the used Center Hub off of the Hex shaped post with your Index Finger and Thumb 4 Take the new Center Hub and line up the Hex shaped opening on the hub with the Hex shaped post Push the Center Hub o
17. ssfully accomplished Once the unit has reset the ER error message will disappear and the machine will default back to the last mode of operation that was selected The Operator may now continue using the machine Notifications Replace All Consumables RC The CQ Chip has been designed to monitor the consumables used within your VMI Quicksand to ensure that each disc is repaired to the same standard and to decrease any downtime that may result from not having replacement consumables on hand Installation of a new CQ Chip informs the unit that the consumables have been replaced The amount of consumable usage is displayed on the Supplies Fuel Gauge located on the User Keypad As the consumables deplete over time the Fuel Gauge will expire down in percentage as follows 100 100 minutes 75 75 minutes 50 50 minutes 25 25 minutes 0 0 minutes Once the consumable level has reached 25 the Green LED will switch over to Yellow and the 0 Green LED will turn over to Red and will blink every two seconds At this point the Operator should make plans to obtain more consumables Once the CQ Chip has reached 0 the flashing Red LED will stop and a solid Red LED will appear At this point the RC error message will appear on the Main Screen The machine will not perform any other operations until a new CQ Chip is installed Once a new CQ Chip has been installed and power to the machine is turned back on then t
18. umables through VenMill directly at www venmill com or through one of our current distributors located on our website under the Distributors tab If you have any questions please contact us at 800 928 0090 866 864 0210 Intl or email Sales venmill com 7 Can I run my VMI Quicksand over 100 or 50 minutes without replacing the CQ Chip No Once the CQ Chip is depleted the unit will not allow for any more cycles to be run Once a new CQ Chip has been installed the machine will continue with normal operation 8 Why do I have to remove the Water from the machine for shipping Since VenMill Industries cannot control how your VMI Quicksand is handled when in transit we ask that you remove all traces of water from the machine so that no water leaks into the machine during shipping Water leakage will cause damage to the internal components 9 What should do with the leftover water on my discs Due to the nature of the Quicksand sanding process water will be left on the surface of the disc at the end of the cycle It is recommended 21 FAQs that you try to pour any large quantities of water back into the Catch Tray Any remaining water on the disc should be wiped away with a towel to ensure that any remaining plastic remnants on the disc are removed The VMI Quicksand is designed to work optimally with the VMI Hybrid Cleaning the disc of all plastic particles will ensure that the Hybrid Buffing Pads are not contaminat
19. will provide the customer with an RMA form to fill out Any machine sent in without authorization may be refused and will be returned to the customer at their expense FAQs For further assistance with questions not included please refer to our website at www venmill com 1 Why do I have to keep the Top Cover in the open position when my VMI Quicksand is not is use Leaving the Top Cover in the closed position for a prolonged period of time without running the machine will cause the Foam Pads to become flat When this happens the Foam Pads will not be able to sand the discs properly If you would like to keep the Top Cover closed when the machine is not in use remove the Platen Assembly from the machine 2 Can sand a 3 inch disc No 3 Can I sand a Blu ray disc No Due to the nature of Blu ray discs where the data layer is so close to the surface of the optical side of the discs this sanding process is too aggressive and will damage the data layer For maintenance and repair of Blu ray discs we strongly recommend repairing them on the VMI Hybrid disc repair machine 4 Can I sand a Double Sided disc Yes 5 Can sand a disc that is warped or cracked No 6 When should I replace my Platen There is no set life expectancy for the Platen If you notice any imperfections such as rips tears nicks gouges worn spots and or missing material then the Platen should be replaced You may order cons
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