HiPath Hotel Entry for reception and guests - Syd-Com
Contents
1. 47 Settings for HiPath Hotel Entry Deactivating retaining trunk access following payment 1 Settings Al ea 2 p 3 AJBJCJD E F GJH TEs 4 5 gt V 6 7 V J 48 Press the key Scroll until Call charge settings and confirm Enter password maximum 5 digits basic setting 1 2 3 page 62 Confirm input Scroll until Trunk access after pay and confirm The setting will be displayed as Trunk access no or Trung access unchanged Confirm Change access after pay Scroll until Trunk access no or Trunk access un changed and confirm Settings for HiPath Hotel Entry To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds 49 Settings for HiPath Hotel Entry Changing call charge rate If necessary you can define a factor which is used for multiplying the metering pulses charge per metering pulse Three different call charge factors can be defined e g for the guest s telephones guest telephone booths booth or management telephones management 1 Settings eal Press the key 2 Scroll until Charge settings and confirm 3 ABc Enter password mag maximum 5 digits basic setting 1 2 3 page 62 4 Confirm input 5 Scroll until Charge rate guest or Charge rate IK payphone or charge rate mgmt and confir2. Room 17 I 7 Press the key with the required room number in this case the room number cannot be entered using the keypad Press the key with the required room number in this case the room number cannot be entered using the keypad Enter additional rooms guests as required To enter further guests scroll until Next Check in and confirm The name last entered is suggested This can ei ther be overwritten or accepted by pressing the Yes key To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds 17 The guest leaves check out The guest leaves check out Checking out a guest Check out z Room 16 I When a guest checks out of the hotel his or her room is marked as being not cleaned All features relating to the guest are reset to the default values e g the wake up call is deleted All the necessary barring functions are activated according to default values Press the key LED illuminates Look at the display If a room is free the LED beside the corre i sponding room key is illuminated The LED flashes if the room is free but has not yet not been cleaned The display can be suppressed gt page 69 The status of any given room can be called up if it is not displayed gt page 34 Press the keys showing the required room num bers The room
3. Place the telephone on flat even surface Do not situate the telephone in the vicinity of heat sources and avoid exposure to direct sunlight The telephone must not be installed in rooms in which large quantities of dust accumulate The telephone must not be subjected to severe shocks or vibrations do not install the telephone at an inclined angle The outlets for the speaker and the handsfree mi crophone must always be kept free The plastic feet are liable to leave unsightly marks especially on lacquered and polished items of furniture You are therefore advised always to use a non slip underlay on sensitive surfaces Clean the telephone with a slightly damp cloth or with an antistatic cloth Never use a dry cloth Do not use any abrasive cleaning agents If your communication platform does not have a un interuptible power supply the reception tele phone cannot be operated in the event of a power failure HiPath Hotel Entry for reception and guests HiPath Hotel Entry for reception and guests Your reception telephone offers you not only nor mal voice communication but also special easy to use hotel functions Using guest room telephones you can make inter nal and or external calls or access the hotel servic es on offer e g wake up call Standard DTMF telephones can be installed as guest telephones This manual only describes specific hotel features e g check in and check out or wake up
4. You can enable each payphone for one outside call or for more than one outside call In the case of authorisation for one external call this feature is automatically disabled af ter this call and a bill is printed out Inthe case of authorisation for more than one external call this feature must be disabled manually The bill is not printed out until the feature has been deactivated Enabling payphones for one call Po 28 Prerequisite the LED on the key assigned to the payphone is not illuminated the payphone is disa bled for external calls Press the payphone key LED lights up The pay phone is enabled for one external toll call Once the call has been completed the LED goes out external trunk access is automatically can celled and a bill is automatically printed out Enabling disabling payphones Enabling payphones for more than one call Poe Prerequisite the LED on the key assigned to the payphone is not illuminated the payphone is disa bled for external calls Press the payphone key twice within one second LED flashes The payphone is enabled for an unlimited number of external toll calls Disabling payphones for external calls NI Poors Im Prerequisite the LED on the key assigned to the payphone is illuminated or flashing i e the pay phone is enabled for one or more external calls Press the payphone key LED goes out The pay phone is now disabled for exte
5. cccccscscceeeeessneeeeeeesseeeeeeesseeeeeeeeneeeees 22 From the reception telephones sss osc a ccd heledecas iter a a E S 23 Setting up or changing wakeup Service oo ccceeeeeeeeesseeeeeettteeeeeeenaees 23 Cancelling wakeup Service oo ecccccccccccssteeeeectssseeeeetsseeeeeersaeeeeeestaeeeesesttaaeeees 25 Checking Wakeup liStS ooo cece cccccccccececeeceeeeeeseeeeeeeeeeeeeceeseenttsesaeeeeeeeeeeeeeeeneees 26 From the guest s telephone tai scczen snare a a e aaa a a a head 27 Setting changing and cancelling ccceccccccceessseeeeeessseeeesseseeeeeeetseteeeeenees 27 Enabling disabling payphones cecceeceeeeeeeeeeeeeeeeaneeeeeeeeeeeeeeeeeeneeeaees 28 Enabling payphones for one call cceceeceeeeeeeeeeeeeeeeeeceneeeeeeeeeeeeeeeeeseteeeeteeeees 28 Enabling payphones for more than one call ccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeseeeeees 29 Disabling payphones for external CallS 2 0 0 eececeee cece ceeeeeeeeeeeeeeeeeeeeeeeeeeneeeees 29 Sending deleting messages cccccecessceeeeeeeeeeeeeeeesseeeeeeeeseeaeeeeeeseeeeeeeeneeees 30 SENGING a MESSAGES anro ahpteeck ohsettce gas a EEEE ASS EE a ESA ati 30 Deleting a message ccceeeceeeeeeeeeeeeeeeeceecceceeeeeeeeeeeeeecesenecceciaeeeeeeeeeeeetteeennnaaes 31 Contents Checking and changing features cccssccceesseeeeeeeseneeeeeeeseeaeeeeeeseaeeeeeseae 32 CHECKING all Toons Jeni tenes ane axsy inna a n a E aweet
6. If commands are not confirmed input is terminat ed automatically after 10 seconds 53 Settings for HiPath Hotel Entry Changing check in default settings 1 os 2 eI v ke AIBC ETF IGA LEY TREY ti e gt 4 5 Trunk yes z or a 7 54 You can define whether trunk access is set to yes or no when the guest checks in Press the key Scroll until Charge settings and confirm Enter password maximum 5 digits basic setting 1 2 3 page 62 Confirm input Scroll until Standard Check in and confirm Press the required function keys The guests have trunk access The key will flash when this setting is active Press the required function keys The guests do not have trunk access The key will flash when this setting is active Confirm Quit Settings for HiPath Hotel Entry Changing check out default settings 1 Sms 2 gt v 3 ALB CID ETF GIA LEYS TRE 4 5 P v 6 Trunk no i mo 7 You can define whether trunk access is set to yes or no when the guest checks out Press the key Scroll until Charge settings and confirm Enter password maximum 5 digits basic setting 1 2 3 page 62 Confirm input Scroll until Standard Check out and confirm Press the required function keys Following check out the room does not have trunk access Press the required function keys
7. room is free LED flashing room is free but has not yet been cleaned LED out room occupied When you press the feature keys corresponding LEDs are also automatically activated gt page 32 page 34 The automatic display can be switched on or off as required Press the key Scroll until Automatic query and confirm The current setting is displayed Automatic query yes no Scroll until Change automatic query and confirm To switch over to Yes or No Scroll until Quit and confirm 69 Settings for HiPath Hotel Entry Setting the default language os 2 3 4 70 De gt or ABCD Bama T J RIT With this function you can set the default stand ard language for the complete system and for the menu prompts The guest s preferred language is programmed during check in The new language is activated immediately after Quit Press the key Scroll until Standard language and confirm the current language is displayed Scroll until Change stand language and confirm Select required language and confirm Press the letter for the language required To terminate input Scroll until Quit and confirm Settings for HiPath Hotel Entry Activating deactivating acoustic alarm Sms 2 gt gt a pe ea The alarm key flashes on the reception telephone during alarm messages gt page 74 and a corre s
8. The necessary control panel with the different key functions is illustrated on gt page 13 You can continue to use your communication plat form functions gt appropriate user manual Aim To enable you to understand all the functions of the reception telephone and to activate and use these functions with the aid of the prompts on the dis play Target group This user manual is intended primarily for hotel re ception personnel who for example require an overview of all call data for charging purposes HiPath Hotel Entry for reception and guests Prerequisite You are familiar with the hotel trade and the use of display and dialog keys If the reception telephone is busy not all il functions of HiPath Hotel Entry will be available e g check in HiPath Hotel Entry for reception and guests Key to symbols The following symbols are used to represent the operating procedures Press dialog key Yes the function is confirmed executed or activated Press dialog key Forward to scroll forward Press dialog key Backward to scroll backward Alphanumeric input Dial number or code Dial these numbers on the keypad HiPath Hotel Entry for reception and guests Mi AWe Coo a eee ca Replace the handset in the guest s room v We Lift the handset in the guest s room Attention Important note T Additional in
9. 2 Press the keys showing the required room num im o The room number can also be input using the key pad and confirmed by pressing the Yes key gt To terminate input K scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds 39 Checking and changing features From the guest s telephone Ge Lift the handset Enter the access code for HiPath Hotel Entry o if your communication platform does not have au SH tomatic DTMF dialling you will have to add 5 3 with optiset E entry consult your service techni cian The access code for HiPath Hotel Entry is T available from the hotel directory or con sult your service technician Ignore wakeup call announcement 9 1 Enter code for Clean room c Replace handset v 40 Settings for HiPath Hotel Entry Settings for HiPath Hotel Entry Disabling the reception telephone Settings I Press the key gt Scroll until Reception telephone and confirm 3 gt Scroll until Lock telephone and confirm Enabling the reception telephone 1 triste Press any digit key TIJIKIL Look at the display 2 ABc Enter the password for the reception telephone et maximum 5 digits basic setting 1 2 3 page 42 3 Confirm input You have any number of attempts to enter the pass
10. Following check out the room still has trunk access Confirm Quit 55 Settings for HiPath Hotel Entry Changing display format 56 This function allows the charge display to be rounded off in the local currency You can change the display format for both curren cies Press the key Scroll until Charge settings and confirm Enter the password maximum 5 digits basic setting 1 2 3 page 62 Confirm input Scroll until Display format or Second format and confirm The current display format can be seen Scroll until Change display format and confirm Scroll until the required format format 100 format 10 format 1 format 0 10 format 0 01 format 0 001 Settings for HiPath Hotel Entry Confirm format Scroll until Quit and confirm i i po el 57 Settings for HiPath Hotel Entry Changing VAT rate 1 Settings ea 2 v D 3 AJBJETO EJT GTH TIKT 4 5 p v 6 v a 7 E EE 8 9 58 Press the key Scroll until Charge settings and confirm Enter the password maximum 5 digits basic setting 1 2 3 gt page 62 Confirm input Scroll until VAT rate and confirm The current rate is displayed Scroll until Change VAT rate and confirm Enter VAT rate max 9999 999 press for decimal point Confirm VAT rate Settings for HiPath Hotel Entry
11. aalle sans Melee eet 32 CHECKING INGIVIdUal KOOMAS seanina E a tect cian oh ocean OA ghee et etal 34 CHANGING GUESTS GATE erae e ea see deat e eia e 35 Changing gGuesus namie aiar n i raa NT A ole 35 CHANGING GUEST s language snaeisigneeen lasien E e E a E a 36 Defining outgoing trunk ACCESS sseesssskiiisesstetttttttttt itta ttttt EErEE EEEnEES tter EEEE EEEn 38 Ma rking rooms eleaneg feorien a a e eda ae a aiaee 39 From the reception telephone ccccceceeecceeeeeeeeeeeeeeeeeeenccceeeeeeeeeeeeeeeetenes 39 From the guests telephone iesit a a Ae aieo 40 Settings for HiPath Hotel Entry 0 ccessscceessseeeceeseeeaeeeeeeseaaeeeeesseaeeeeeseae 41 Disabling the reception telephone 2 cece eeeeeeeeeeee eee eeeeeteneneeeeeeeeeeeeeeeeeeneees 41 Enabling the reception telephone cccceeeeeecceeeeeeeeeeeeeceeeeeeeeeeteeeeeetettsteeaees 41 Changing the password for the reception telephone ssss ssssssiisssseiiinrsrrrrrererre 42 Clearing call Charge COUNTESS s seriye kerainan E ETEei RE EE EAE NER ANS iaai 44 Changing passwords for call charge COUNteErS cccccceceeccesseeeeeesttteeeeeessteeeeees 46 Deactivating retaining trunk access following payment cceeeeeeeeeeeeeeeeees 48 Changing eall charge rata eiea ea E ara ae E EEA EEE SA EEE EEEE SAE kri 50 Changing MINIMUM Charge erso eea an a A a eA EEES Ai 52 Changing check in default settings 2 0 0 ccccccceccecseeeeettsteeee
12. ant ea be 41 Room telephone guest telephone 27 40 S Single sheet printout ees 67 defining Start iiien 68 T VO TABI wa sesinin eia e Ea 20 Trunk access following payment 48 Trunk access defining cece 38 Trunk access defining outgoing 38 U Unsuccessful wakeup n se 74 V VAT a enanta AAE AN 58 WwW Wakeup Service 00cceeceeeeeeeeeeees 22 cancelling i enasi 25 27 setting up or changing s s 23 Wakeup unsuccessful i 74 1P A31003 E1320 B682 3 7619 The information in this document contains general descriptions of the technical options available which do not always have to be present in individual cases The required features should therefore be specified in each individual case at the time of closing the contract Subject to availability Right of modification reserved Ref No A31003 E1320 B682 3 7619 Printed in the Federal Republic of Germany BA 20 03 2002 Siemens AG 2002 e Information and Communication Networks Hofmannstr 51 D 81359 Munich
13. gt Scroll until Quit and confirm 59 Settings for HiPath Hotel Entry Changing currency 1 2 oo v 3 AE ICD FETE GAY BMS 4 5 v 6 oo v 60 The currency symbol that appears on the bill e g the local currency EURO can be changed Press the key Scroll until Charge settings and confirm Enter password maximum 5 digits basic setting 1 2 3 page 62 Confirm input Scroll until Currency or Alternate currency and confirm The current currency e g DM is displayed Scroll until Change currency and confirm Settings for HiPath Hotel Entry T e i EGE EEE ECG GER gt I 4 LY ail Scroll until the required currency symbol is dis played and confirm Scroll until no currency symbols are displayed Enter currency symbol maximum 3 digits Confirm currency symbol Confirm input Scroll until Quit and confirm 61 Settings for HiPath Hotel Entry Changing exchange rate 1 2 pd 3 ALB UD EJF GTA J KIC 4 e 5 62 You can define the exchange rate between the first currency and the alternate currency This function is only applicable if a second currency has already been defined page 60 Press the key shown Scroll until Charge settings and confirm Enter password maximum 5 digits basic setting 1 2 3 page 62 Confirm input Scroll unti
14. his or her choice specified at check in If the guest does not answer the wakeup call is aborted after 30 seconds and then repeated five minutes later After two unsuccessful attempts the wakeup call is abandoned and an advisory message sent to the reception telephone This message must be confirmed by personnel at reception The wakeup service can be set at reception for between one and 9 days min for daily wakeup But if wakeup is programmed from the guest s room wakeup can only be requested for one spe cific day or for every day of the week Setting changing and cancelling From the reception telephone Setting up or changing wakeup service Press the key Wakeup ON The LEDS are illuminated for all rooms which have already been configured with a wakeup service 2 T Enter the wakeup time as 4 digits with leading ze BE ros hours minutes 3 Confirm the wake up time 4 Enter the number of days 1 to 9 days the guest 1 would like to be woken or Key x for more than 9 days 5 Confirm with the Yes key 6 Press the keys showing the required room num bers Rom The room number can also be input using the key pad and confirmed by pressing the Yes key The display will read Alarm set If a wakeup time is al ready entered the display will read Current wake up time The new wakeup time is accepted using Overwrite 2
15. language 1 ley 2 Room 16 z 3 S 36 Press the key Press the keys showing the required room num bers The room number can also be input using the key pad and confirmed by pressing the Yes key Scroll until Change data and confirm Checking and changing features pi ii igi e DEDE ERE BCE GE i i ail Scroll until Change language and confirm Select the required language and confirm Press the letters for the required language Confirm Quit To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds 37 Checking and changing features Defining outgoing trunk access Trunk no Ea or Trunk yes HE 2 Fone 38 You can change the general trunk access preset for each room gt page 54 Press the required function keys Press the required function keys Press the keys showing the required room num bers The room number can also be input using the key pad and confirmed by pressing the Yes key Checking and changing features Marking rooms cleaned When a room has been vacated and then cleaned for the next guest s you can mark it as being cleaned You can do this using either the recep tion telephone or the guest s telephone From the reception telephone Room cleaned HE Press key
16. number can also be input using the key pad and confirmed by pressing the Yes key Scroll until the display shows the type of billing re quired With intemised bill With total bill With out bill and confirm The guest leaves check out To check further guests out scroll until Next Check out and confirm To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds i To check out additional guests including those belonging to a group you can press further room keys or enter and confirm the required room numbers via the keypad The telephone charges are displayed as a total value The telephone bill can be printed out If the room telephone is still in use you can either cancel or proceed with the check out operation Regardless of which option is chosen the additional call charges in curred are assigned to the checked out room A separate bill is then issued for the call in question gt page 20 The cancel check out option is not available if a room key was not assigned to the room 19 Call charge administration Call charge administration The call charge records automatically transferred to HiPath Hotel Entry contain the room number date time charges incurred and the telephone number of the external called party depending on the set ting Up to 4 500 data re
17. 3 Setting changing and cancelling 24 or To enter further wakeup calls for other rooms scroll until Next wakeup order and confirm The last time entered is suggested This can either be overwritten or accepted by pressing the Yes key To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds Setting changing and cancelling Cancelling wakeup service Wakeup OFF IA 2 Room 16 E Ae Te or Press the key The LEDS light up for all rooms which are not con figured with a wakeup service Press the keys showing the required room num bers The room number can also be input using the key pad and confirmed by pressing the Yes key Scroll until Delete wake up order and confirm To cancel further wakeup calls scroll until Next room and confirm To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds 25 Setting changing and cancelling Checking wakeup lists Query i 2 m Se or AECE EHGII MRE goag or 26 You can use this function to display the three wake up lists successful unsuccessful or current Press the key Scroll until Wakeup list and confirm Scroll until required wakeup list Successful or ders U
18. 6 INEGORFECE code display merciam oa a a a 76 e 2 53 E T E E E EEA E E E E A E 77 Notes on security and functions Notes on security and functions Notes on security HiPath Hotel Entry complies with the relevant ap proval and safety regulations All instruments fulfill the requirements contained in EU guideline 89 336 EWG and bear the CE symbol All sections which can only be opened with the aid of tools are maintenance areas If such a section is opened or repair work undertaken without proper authorization the user may be exposed to physical danger Install the lines so that no one will step on them or trip over them Never insert any objects into the openings in the equipment Make sure that no liquids enter the interior of the telephone set as this can cause electric shocks or short circuits The manufacturer cannot be held liable for indirect damage e g charges incurred for a connection which was not properly cleared down Lines must never be connected or disconnected during thunderstorms Notes on security and functions Notes on functions The reception telephone is not designed for direct connection to the telecom network This connec tion must be made via HiPath system Do not operate the reception telephone in the im mediate vicinity of radio equipment or mobile phones The telephone must be kept out of range of sourc es of electrical or magnetic interference g mo tors or magnets
19. SIEMENS HiPath Hotel Entry Reception telephone User manual Area of application HiPath 3000 Hicom 150 E H Contents Contents Notes on security and functions 00 0 0 eee ceeeeeeeeeeeeeeeeeeeeseaeeeeeeseaaeeeenesaeeeeenses 5 Notes ON SECUTI ernt a es a adheres diate aes 5 NOLES ON TUNGTIONS oe tneiets iiaa aea e aa i a e a a iell 6 HiPath Hotel Entry for reception and guests ccccsssscceeesseseeeeeeesseeeeeeeees 7 Key tosymbols s none enna e a a a aa aA 9 Control panel of the reception telephone optiset E Memory ccccceeeeeeeeee 11 Control panel of the reception telephone optiset E key module ee 12 Control panel of the reception telephone key aSSIQNMENt cece eens 13 The guest arrives check in iiccccscsvcssesceseccdeczckedens tas aacetees eanthlaigateantiaatantdiecs eens 14 Checka ma TUES asru o netta sa cometh canted AT tn rahe Paces dager toeeadaded NT 14 CHECKING m a TOUR enean a modes E A E N teat aaa 16 The guest leaves check out c ccccececeeeeecsecessseseeeeeseeeeeeesseceesssssnanseeeeeees 18 Checking out a gUeSt oo cc ccccceete eee eeeeeceeececceeeeaeaeeeeeeeeeescsseeeeessauaeeeeeeeeeeeees 18 Call charge administration ccccccceessseeeeeeeseeeeeeeesseeeeeeesseeeeseeesseeeeeeensneees 20 Payiment of charges Interim Bill es szec hese nee aa niee ee ca getive E a 20 Setting changing and cancelling
20. checking changing checking all rooms 0000 32 G Guest telephone room telephone 27 40 H HiPath Hotel Entry settings 41 Hotel datannna iinne 72 l correct de noncis 76 ITSP Billone orien enuan 20 Index K Key assignment of reception telephone 13 Key labeling of reception telephone 13 L Labeling reception telephone 13 Line feed ONG E es 67 Stapte na e a eea 68 Loading room buttons 66 M Marking rooms cleaned from guest telephone 40 from reception telephone 39 Message deleting msieessisio pieis 31 SENGING oirne i nA 30 Minimum charge cost 00 52 Minimum cost charge 00 52 N NOTES Soia ate gecaney Bae tee 76 o Outgoing trunk access defining 38 P Password call charge counters a 46 call charge setting cee 64 reception telephone 42 Payment sexs iat eek Maat iea aaea Ant 20 Payment of charges interim bill 20 Payphones locking eee 29 Payphones unlocking foronegall peenaa s 28 more than one call a se 29 Printer not ready 74 Printer settings s es 67 78 Printing CONTINUOUS Paper eee 67 single sheets s in 67 R Reception telephone default language 06 70 key assignment insesi 13 OCKING aene nhc aes 41 DASSWOMD exc sche getelenaveteaeind awe wade 42 UNIOCKING ses kns tees es
21. cords can be stored An alarm message page 74 is issued at the reception tel ephone when 80 of this storage capacity has been reached An alarm message is also issued when the call charge memory is full page 74 and the data is compressed Payment of charges interim bill ry sd 2 Room16 is 20 gt For interim bills the telephone charges are printed out either as a total bill or as an itemized bill il The telephone charges are reset Press the key Press the keys showing the required room num bers The room number can also be input using the key pad and confirmed by pressing the Yes key Scroll until the display shows the type of billing re quired With item ized bill With total bill Without bill and confirm Call charge administration To terminate input scroll until Quit and confirm or Confirm Quit id SIR le or If commands are not confirmed input is terminat ed automatically after 10 seconds Depending on the setting trunk access ei i ther remains unchanged or is deactivated page 48 once an interim bill has been output Reception is informed if a call is made from the guest s telephone The remaining charges must be calculated when the guest checks out 21 Setting changing and cancelling Setting changing and cancelling 22 The guest is awoken with a wakeup call in the lan guage of
22. e is programmed is displayed You can activate the following features by pressing the appropriate keys Room cleaned uncleaned room Trunk yes gt Room with outside trunk access Trunk no gt Room without outside trunk access Wakeup ON gt Room with programmed wakeup request Wakeup OFF gt Room without programmed wakeup request Payment gt Room with outstanding bill charges Check in gt Occupied and free but not cleaned room Check out gt Free to be occupied free but not cleaned room Massage ON gt Room with message waiting Message OFF gt Room with no message waiting Checking and changing features Query 2 Room cleaned eS E gt or AJBTC TD Feee or Press the key Press the keys for the features required e g Room cleaned Rooms that have not been cleaned will be displayed To print out lists of the features required scroll until Print list and confirm To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds 33 Checking and changing features Checking individual rooms Query a 2 Room 16 es 34 gt oe or ENS Fite or You can check whether all features have been acti vated deactivated for individual rooms on the dis play The illuminated light at the corresponding fea ture key also ind
23. eesteeeeeestseeeeesnteeeeess 54 Changing check out default settings 0 0 cece ccccecccceetsseeeeesseseeeeestseeeeesntaeeeess 55 Changing dis play formiat osinn tsere eas e I AEE RE RERS 56 CHANGING VALTE O a Ae E NE EEE A E A e A A EASE 58 Changing CUITERGCY sinira at a N a A beta 60 Changing exchange rate ccccccccccccesssececcessseeeeecesseesescessseeeesessseeeesensseeeesenseeees 62 Changing password for charge Settings cccccccceccceesseeeeeesssseeeeesssseeeeesnseeeeees 64 L ading roor DUTON S ae 20 sex cenccech sepa tesa yas bse Reet sath teks daay a a Raae iaid iaa 66 PrntersetiNgS e o snee hohe yous sale dagad ie iuchs pean a a a a ae 67 Printing onto single sheets or CONTINUOUS paper sssssssssserrriiininessrerreerrrn 67 Defining PRIN LeStArt akee no teal ea a tants e e e e a e EAAS 68 Activating deactivating automatic qUETy sssssssisssssessssettttriinriterteettttttrrrrnnnererennt 69 Setting the default language cece cceeeeecceceseteeeeeeesseeeeseesseeeeeetseeeeseetteeeeseeaes 70 Activating deactivating ACOUSTIC alarm cee eeeeeeeeeceeeeeeeeeeeeeetetteteeeeeeeeeeeeeeeeeeneea 71 Changing Hotel data etae eea ici aides notin Gaede ace Meets 72 Changing the basic settings erinus tnan aaaea EAEE RANERI EARN Eaa 73 Alarm messages ceccciecieicisiiesesesscties seedeeevescsconeeeecceenereancstweneasccnebtuedaccesenteessusceeds 74 Deleting alarm Message Mirita tAos taare A aa aed eevee aeons 75 a E E E 7
24. ete accounting total and confirm Enter the password for transfer total or accounting total maximum 5 digits basic setting 1 2 3 page 46 Confirm input Settings for HiPath Hotel Entry J K or or To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds You have any number of attempts i to enter the password correctly The total call charge counter cannot be cleared 45 Settings for HiPath Hotel Entry Changing passwords for call charge counters Settings ea Press the key Scroll until Call charge counters and confirm Scroll until Change TT password or Change AT password and confirm 4 Ee Enter the old password EEE maximum 5 digits basic setting 1 2 3 4hvlel gt 5 Confirm input 6 Enter the new password ATB D w maximum 5 digits check letters numbers and special characters observing upper and lower 7 Confirm input 8 AJB CTE mag Enter the new password again to confirm it 46 Settings for HiPath Hotel Entry 10 i i ail o ABISO rE TIKIT o Confirm input To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds You have any number of attempts to enter the password correctly
25. formation gt 13 Page reference to further information 10 HiPath Hotel Entry for reception and guests Control panel of the reception telephone optiset E memory Speaker for Keys fortel Display 8 rows of tones open ephone set 24 characters listening tings Handset Dialling keypad 4 pre assigned function keys 8 configurable keys for telephone numbers or func tions can t be pro grammed as room keys LEDs Extension or Microphone On off amgampqmaonamnana HDA OOOO Ripert HOODOO p l HAAL AAH keypad with special function Vo fe keys Hands free Dialog key Yes for Dialog keys Forward microphone confirming and Backward for functions scrolling through functions 11 HiPath Hotel Entry for reception and guests Control panel of the reception telephone optiset E key module A maximum of 4 add on devices optiset E key module can be connected 16 keys equipped with HiPath Hotel Entry functions Room numbers 14 System functions call numbers a a 1 a r l abelling panels 1m a a LEDs The first add on device key module 1 is equipped with HiPath Hotel Entry functions Add on devices 2 to 4 each have 16 pre assigned keys for room numbers room keys If necessary the keys on add on devices 2 and 3 key modules 2 and 3 can be configured with sys tem functions e g call fo
26. g on continuous paper enter a figure be tween 0 99 This specifies the line number where the next printout begins To print single sheets en ter Confirm the line number To terminate input Scroll until Quit and confirm 67 Settings for HiPath Hotel Entry Defining print start Settings 2 68 gt I gt L j i If you are printing on single sheets of headed pa per you must define where printing is to start in accordance with the size of the letterhead Printing normally begins at line 1 You can also define a letterhead using HiPath Hotel Entry gt page 72 Press the key Scroll until Printer settings and confirm Scroll until Line feed start and confirm The cur rent line feed start is displayed Scroll until Line feed change and confirm Enter a line number according to the size of the let terhead 0 99 Confirm line number To terminate input Scroll until Quit and confirm Settings for HiPath Hotel Entry Activating deactivating automatic query Settings ic w gt gt Kia During check in or check out the room button lights on the optiset E key modules automatically indicate if a room is free or occupied At check in LED on room is occupied LED flashing room is free but has not yet been cleaned LED out room free At check out LED on
27. i s 50 Call charge setting password 64 CHANGING en a e AT E N 60 Changing guest s data 1 1 35 Changing guest s language 36 Changing guest s Name n s 35 Check Iiae n inet eet enced 14 changing default setting 54 CHECKING 1M sissies Grover eea 14 QlOUD arrate e Race E 16 Checking in Qroup reidi aa 16 Checking in QUeSt ccceeeeeeeeees 14 CHECKING OUP o eorr E 18 Checking out guest issii 18 Checking rooms all gilerpa ns one iar 32 individually ss 34 Checking wakeup service 005 26 Checking changing features 32 changing guest s data 35 changing guest s language 36 changing guest s name 35 checking individual rooms 34 Check OUt acciri ia 18 changing default setting 55 Continuous paper printout 67 Control panel of reception telephone 13 Cost factor call charge rate 50 GUIMENCY eroen aa E teeta 60 alternate Currency n se 60 display format eiaei tion ganen 56 Currency exchange rate alternate Currency a se 62 D Default language for reception telephone ec eeeeeeeeeeteeeeeeeeeeee eee 70 Default setting changing check in n 54 changing check out 05 55 Display format i 56 currency alternate currency 56 E External trunk access defining payphones ceeeeeeeeeeeeeeeeeeeeees 28 F Features
28. icates that the feature in question is set for that particular room Press the key Press the keys showing the required rroom num bers The room number can also be input using the key pad and confirmed by pressing the Yes key Check the display For example to print out call data for the room in question scroll until Print call charge list and confirm To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds Checking and changing features Changing guest s data C hanging guest s name Query a 2 Fone SI ALE LU You can alter a guest s name and his or her pre ferred language This also applies to guests who have checked in as part of a group Press the key Press the keys showing the required room num bers The room number can also be input using the key pad and confirmed by pressing the Yes key Scroll until Change data and confirm Scroll until Change name and confirm Change the guest s name on the alphanumeric keypad max of 17 characters Confirm name 35 Checking and changing features T s L o ABSID aia o Confirm Quit To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds Changing guest s
29. l Exchange Rate and confirm The current conversion factor is displayed x rate XXXX XXxxx the first currency is multip lied by the rate displayed or rate XXxXx Xxxxx the first currency is divided by the rate displayed Settings for HiPath Hotel Entry A al i and or sS lt S E 4 Scroll until rate multiplication to change the calculation method displayed multiplication or divi sion Scroll until Change conversion rate and confirm to change the conversion rate displayed Enter the exchange rate press for decimal point Confirm exchange rate Scroll until Quit and confirm 63 Settings for HiPath Hotel Entry Changing password for charge settings Settings Al ea Press the key 2 Scroll until Charge settings and confirm 3 ABC Enter the password EJFISIAT maximum 5 digits basic setting 1 2 3 page 62 4 Confirm input 5 gt Scroll until Change ch def passw and confirm 6 Ee Enter the old password THE maximum 5 digits basic setting 1 2 3 7 Confirm input j 64 Settings for HiPath Hotel Entry 10 11 12 gt E q iE BB gt I Ly j gt E q iE AA gt e ii lt igi Enter the new password maximum 5 digits check letters numbers and special characters observing upper and lower Confir
30. m The current factor is displayed 6 Scroll until Change rate and confirm 50 Settings for HiPath Hotel Entry Enter the call charge rate max 9999 999 press for decimal point Confirm the call charge rate To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds 51 Settings for HiPath Hotel Entry Changing minimum charges Sos 2 D lt S S NS O m Ey N 52 P L AJB UID rE IKE KE P L A minimum charge can be defined for every toll call from a guest s telephone or a hotel payphone If the call charges are lower than this figure the bill will be calculated according to the minimum charge entered Press the key Scroll until Charge settings and confirm Enter password maximum 5 digits basic setting 1 2 3 gt page 62 Confirm input Scroll until Min charge guest or Min charge pa yphone and confirm The current minimum charge is displayed Scroll until Change minimum charge and con firm Enter minimum charge press for decimal point Settings for HiPath Hotel Entry ail i i o JAB CIV rE TIKIT o Confirm minimum charge To terminate input scroll until Quit and confirm Press End key
31. m password Enter the new password again to confirm it Confirm input To terminate input Scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds You have any number of attempts to enter the password correctly 65 Settings for HiPath Hotel Entry Loading room buttons 1 os 2 gt Y 4 gt or TBC DHSS or 66 This procedure synchronizes the functions of the optiset E key module keys with your communica tion platform You only need to perform this function if you have assigned new keys or changed the existing key as signment Press the key Scroll until Load room buttons and confirm Confirm using Yes key To terminate input Scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds Settings for HiPath Hotel Entry Printer settings Printing onto single sheets or continuous paper Settings HA oE Oo il SN lt S lt S lt s lt S E m The HiPath Hotel Entry printer must be set to sin gle sheets or continuous paper Press the key Scroll until Printer settings and confirm Scroll until Line feed end and confirm The cur rent line feed end is displayed Scroll until Change line feed end and confirm For printin
32. nsuccessful orders Current orders and confirm To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds Setting changing and cancelling From the guest s telephone Setting changing and cancelling 1 wae 2 LI LLI or LI LLI LI 3 o The wakeup service can be programmed from the guest s room for wakeup either on a specific day or each day The guest is prompted step by step by means of spoken texts in the language of his or her choice Lift the handset Call reception and arrange for the wakeup call to be entered Enter the access code for HiPath Hotel Entry if your communication platform does not have au tomatic DTMF dialling you will have to add 5 3 with optiset E entry consult your service techni cian Follow the instruction prompts Replace the handset The number for reception and the access code for HiPath Hotel Entry are available from the hotel directory or consult your service technician These codes should also be included in the instructions for dialling room numbers cD 27 Enabling disabling payphones Enabling disabling payphones The payphone enabling feature must be activated to provide guests with external trunk access via the payphone
33. ponding message is displayed The alarm signal is also sounded This audible signal can be activated or deactivated as required Press the key Scroll until Acoustic alarm and confirm The cur rent setting is displayed Acoustic alarm yes no Scroll until Change acoustic alarm and confirm To switch over to Yes or No Scroll until Quit and confirm 71 Settings for HiPath Hotel Entry Changing hotel data If you are using paper with no letterhead or contin uous feed paper for printing you can enter your own letterhead with hotel data name address etc The letterhead then appears on your print outs 1 Settings HE Press the key 2 gt Scroll until Hotel name and confirm The hotel data is displayed 3 Scroll until Change hotel name and confirm 4 ABc Change the hotel name using the alphanumeric EI TSH keypad maximum 4 lines each with 24 digits 5 Confirm changes 6 To terminate input v Scroll until Quit and confirm 72 Settings for HiPath Hotel Entry Changing the basic settings Your service technician can program additional Hi Path Hotel Entry functions using the Basic set tings menu To do this your service technician must enter a password that only he she knows This is not the same as the conventional passwords used inHiP ath Hotel Entry e g for charge settings 73 Alarm messages Alarm messages The alarm key light flashe
34. rives check in Press the key showing the room number required Room 16 1 The room number can also be input using the key pad and confirmed by pressing the Yes key If a room is occupied the light corre i sponding to that room is illuminated The light flashes if the room is free but not yet cleaned This display can be suppressed page 69 The status of any given room can be called up if it is not displayed gt page 34 To enter further guests scroll until Next Check in and confirm The last name entered is suggested This can ei ther be overwritten or accepted by pressing the Yes key To terminate input scroll until Quit and confirm sey i Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds 15 The guest arrives check in Checking in a group 1 Check In Pal 2 AJBIC TD EF GIF TJ KJE 3 4 a el 16 A special short cut can be used for checking in a group of hotel guests You simply enter the name of the group and the room numbers assigned to the members of the group Press the key LED illuminates Look at the display Enter the name of the group on the alphanumeric keypad max of 17 characters Confirm the name of the group Select required language and confirm Press the letter for the language required The guest arrives check in Room 16 6
35. rnal toll calls A bill is automatically printed out once the pay phone has been disabled 29 Sending deleting messages Sending deleting messages You can signal that a message is waiting at recep tion on a guest s room telephone Depending on the type of room telephone used this is signalled either by an illuminated message LED or by a message on the display Sending a message Press the key shown Message ON I MWL Message Waiting Lamp 2 Press the key assigned to the required room A ee light immediately lights up on the room telephone to signal that a message is waiting Active message waiting signals are saved i for each room and are included on the room list printout page 32 under the heading MWL Message Waiting Lamp 30 Sending deleting messages Deleting a message The message signal should be deleted once the guest has called back reception or has received the message Message OFF Press the key shown 2 Press the key assigned to the required room Ea The signal is deactivated 31 Checking and changing features Checking and changing features Checking all rooms 32 You can check the features programmed on the display and with the illuminated room key LEDs The illuminated LEDs on the corresponding room keys show that the feature is pro grammed for the relevant room The numbers of all rooms for which the fea tur
36. rwarding instead of with call numbers The keys on add on device 4 can only be config ured with room numbers 12 HiPath Hotel Entry for reception and guests The keys on add on devices 2 3 and 4 can be con figured on two levels level 1 and level 2 Use the Shift key on the add on device to switch from level 1 to level 2 and vice versa If the Shift key LED is not illuminated level 1 is active If the Shift key LED is illuminated level 2 is active When you are not performing any hotel i functions on your reception telephone the illuminated room key LEDs on add on de vices 2 and 3 indicate the room telephones currently in use Ongoing calls are not indicated on add on device 4 Control panel of the reception telephone key assignment optiset E memory optiset E key module optiset E key module 2 3 4 Service Number redial Extension or Micro on off Payment Speaker Room cleaned 13 The guest arrives check in The guest arrives check in Checking in a guest When a new guest arrives you enter his or her name preferred language and room number 1 Check in IE Press the key LED illuminates Look at the display 2 Ee Enter the guest s name on the alphanumeric key TOKE pad max of 17 characters tlel 3 4 Select the required language and confirm Confirm the name E GIT Press the letter for the language required 14 The guest ar
37. s on the reception tele phone during alarm messages and the correspond ing message is displayed An alarm signal is also sounded This audible signal can be activated or deactivated as required page 71 The following alarm messages may occur during operation Alarm message Possible cause Corrective measure Printer is not re The printer is Switch the printer on sponding switched off The printer is not Connect the printer and switch it on connected The printer is offline Switch the printer to online if neces sary check why the printer is offline e g because of a paper blockage There is no paper in Insert paper switch the printer to the printer online Wakeup unsuc cesstul The guest has not Waken the guest responded to the wakeup signal 74 Alarm messages Alarm message Possible cause Corrective measure Call charge mem ory 80 full alerting signal There are more than 3 600 data records in the call charge mem ory with the result that it is 80 full You can create memory space by issu ing interim bills Call charge mem ory full There are 4 500 data records in the call charge memory with the result that it is full The data records belonging to unoccu pied rooms are erased automatically If necessary the data records for all calls already paid for are deleted If this is not sufficient to create memo r
38. word correctly 41 Settings for HiPath Hotel Entry Changing the password for the reception telephone Settings ea Press the key Scroll until Reception telephone and confirm Scroll until Change password and confirm 4 tet Enter the old password FETE GIF i JKE maximum 5 digits basic setting 1 2 3 5 Confirm input 6 ABCD Enter the new password mag max 5 digits check letters numbers and special characters observing upper and lower case 7 Confirm password 8 AJB JCD mag Enter the new password again to confirm it 42 Settings for HiPath Hotel Entry 10 i i ail o ABISO rE TIKIT o Confirm input To terminate input scroll until Quit and confirm Press End key If commands are not confirmed input is terminat ed automatically after 10 seconds You have any number of attempts to enter the password correctly 43 Settings for HiPath Hotel Entry Clearing call charge counters Sos 2 3 44 P kEi ATBTCTD EF GTH TSKE HiPath Hotel Entry has three call charge counters which continually register call charges incurred Two of the three counters can be cleared or reset as required The total call charge counter cannot be cleared Press the key Scroll until Call charge counters and confirm Scroll until the counter required e g Delete transfer total or Del
39. y space instead of itemized charge registration only the number of calls and their total amounts are metered for each hotel room As soon as sufficient data records become available again the system reverts automatically to itemized regis tration Deleting alarm message ma haa 2 fe pe lv Press the flashing key The corresponding mes sage is displayed page 74 Scroll until Delete message and confirm to de lete message To terminate input scroll until Quit and confirm 75 Notes Notes Incorrect code display If your HiPath Hotel Entry is connected to a Hicom 150 E Office version 2 2 system and Incorrect code appears on the reception telephone during check in or check out and an advisory beep sounds your communication platform password does not correspond to the HiPath Hotel Entry password Please contact a service technician 76 Index Index A Acoustic alarm on off a se 71 Alarm messages s ni 74 Alternate Currency sesiis 60 display format sssini 56 exchange rate n 62 Automatic query on off 0000 69 B Basic settings ccc ceceeceeeeeeseeeeeeeees 73 Bill AE ES E cade RO EEE E 21 c Call charge counters i s 46 clearNo menaa ao 44 paSSWOrA seian en settee s dedtueriihas 46 Call charge memory 80 full 75 Call charge memory full 75 Call charge meters PASSW iiien aaa 46 Call charge rate
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