Getting Started Guide
Contents
1. Getting Started Guide New Meeting Experience April 13 2013 Bluejeans How to Enable the New Experience To test drive the new Meeting Experience click the Enable button in your Account section You can disable from the same page if needed Contact support bluejeans com if you don t see the Enable option Welcome John Smith Softco Inc Meetings r P Help Logout Bluejeans MY SETTINGS Personal Settings Profile picture 2 5 MB 1280x720 max Room Settings Password Settings Meeting History Bluejeans j JOHN SMITH v MEETINGS ADMIN HELP BETA Applications Plug ins My Referral Rewards MY SETTINGS New meeting experience Learn More seta Disable Personal Settings Room Settings Profile picture 2 5 MB 1280x720 max Password Settings Meeting History Chapters 1 Scheduling Meetings 3 Managing the Meeting e Configuring Meeting Details e Active Meeting View and Moderator s Web Controls e Advanced Options e Moderator s Web Controls e Invitation Email received by the Participants e Changing Layouts fin both video and screen share e Invitation Email sent to the Moderator scheduler modes e Outlook Add in e star key brings up Menu Commands 2 Entering the Scheduled Meeting Room and Joining the Conference 4 Personal Meetings e Two ways Moderator enters the meeting room e Two ways Participants enters the meeting room e Joining the conference e U2. way PST Publisher or Type Windows Installer Package Automatic Device From G Users mkerr Downloads rbjnplugin_1 2 0 620 Play test sound Ask to send when joining Automatically send Ej Audio Ej Video Always ask before opening this file 249 Click to leave Meeting ATTENDEES Attendee Controls Leave Meeting Are you sure you want fo leave the meeting BlueJeans om m Kick everyone out Give everyone minutes Click to Mute your Mic N Mute your Camera DNI Share your Screen Note Participant can over ride Moderator s mute action but Moderator cannot over ride the mute made by the participant NS Hover to bring up Layoutoptions or Enter Full Screen Collapse Panel ATTENDEES Attendee Controls Bluejeans A gt SS Click name to expand Device type and Quality indicator bar olycom Conferencg Room amp Click Quality indicator BROWSER p al panto epannior endpoint measurements sending F ving 1280x720 H 264 G T22 1 32K bps G27 1 324K bps Resolution 1280x720 Video H 264 Audio E Layout Controls Bluejeans A gt Zs Controls Y VIDEO LAYOUT Video Layout Active Speak cy sees serena Choose one of three layouts in video mode Active Presence y ajajaja 2 SES an Constant Presence SI LIL Also set layout for other participants MuteAl Unmute All Lock meeting E Viewing a Screen being Shar
3. Remove Scheduling Online Cancel gt Meeting Assistant Meeting Invitation 4 Response Options Blue Jeans Show Online Attendees john softcoinc com r ftcoinc com betty softcoinc com Discuss new product pricing Blue Jeans Video Conferencing Bridge Mon 3 4 2013 g Mon 3 4 2013 Hi Ralph and Betty meeting participants to invite Compose message if needed Click Send Blue Jeans meeting details will appear Vin ANE Sage Click OK to send the invitation New Meeting ID will be added in your Blue Jeans account OO Ol Let s meet on Monday to revie To join or start the meeting go to https bluejeans com 873015817 Or join directly with the following options Meeting ID video click here John Smith Senior Product Manager Sofico Inc Discuss new product pricing Monday March 4 2013 3 30 pm PST 30 minutes Participants ralpn s oficosc cor To join the Meeting 2 Entering the Scheduled Meeting Room and Joining the Conference Moderator can enter the Meeting Room two ways 1 When it s time for the meeting to begin the moderator clicks on the link in the email invitation that was sent to the Moderator contains Moderator s unique passcode Meeting Title Worldwide Sales Huddle Meeting Time Sunday October 13 2013 2 30 p m _ Wo
4. also use a Personal Meeting for quick One time on the fly video conferences Starting a Personal Meeting 1 Click the Personal Meeting bar to view ID passcode and joining instructions 2 Then click the Start Meeting button 46 John Smith Blue Jeans Test Call senior Product Manager Video Test Softco Inc JO s Meeting Fersonal Meeting Meeting ID 2145551234 Participant Passcode 4573 Share Meeting Info Copy to ClipBoard Send Email To join the Meeting https bluejeans com 2145551234 4573 Personal Meeting details can be shared with anyone to join your meeting from the Blue Jeans website Your Meeting ID and Participant passcode are all you need to share with users to give them access to your meeting room Click to copy meeting instructions to clipboard then send onto participants via IM or email To join with Skype httos bluejeans com 145551234 45 73 skype To join with Lyne httos bluejeans com 145551234 45 73 lyne To join via Browser httos bluejeans com 145551234 45 73 browser To join via Room System Video Conferencing System meet bjn vc or 199 48 152 152 To join via Phone 1 408 757 0979 US or Canada only 1 408 757 0979 Edit Personal Meeting START MEETI Bluejeans To learn more about our service please visit bluejeans com support
5. email To join via room system bjn ve or 199 48 152 152 To join via phone C Share Meeting info copy and paste to send via email or IM A Edit Meeting Cancel Meeting R START MEETING Email sent to Participants Participants receive an invitation to attend your meeting which will be added to their calendar One Join Meeting Link sends them to your Meeting Room where they can then choose to join via your listed endpoint options Phone audio only dial in instructions Meeting information for Room System IP ID and participant passcode os _ Meeting Message Bluejeans John Smith has invited you to a video meeting on Blue Jeans Meeting Title Worldwide Sales Huddle Meeting Time Sunday October 13 2013 2 30 p m PDI 1 hr Join Meeting No Computer or Internet Connectie Direct dial with my iPhone Dial in phone number 1408 757 0979 all Dial in room system IP 199 46 152 152 or bjn ve Meeting ID 757338715 Passcode 6090 Description Hi Guys We ll discuss sales strategy for the new product launch Please have your presentations ready for screen sharing Thanks Email sent to Moderator Moderator or host the person who scheduled the meeting receives a similar email The one difference is the Moderator s passcode will be shown This code is used exclusively by the moderator e f Host enters the meeting from a Room System or Telephone this Moderat
6. moderator having to start the meeting e Meeting begins after first 2 participants arrive p 4 e The person scheduling the meeting nas the Click View Configuration to jump to two L moderator controls mute all drop etc other options located in Room Settings available for use should they decide to join Make Default Settings Always use these settings for my meetings View Configu ion Meeting Settings Disable Audible Alerts turns off the alert tone when participants arrive or leave the meeting Note you can disable alerts in the middle of the meeting Disable Video Animations disables the Default Scheduling Options active speaker s animated video Always Publish Meeting Always Encrypt Meeting thumbnail not recommended List your meeting on the public My Blue Jeans web page Allow only encrypted end points to join Video Scheduling Default Settings 4 Finally you may wish to change 3 other ian default settings for all of your meetings o found in My Settings Room Settings sy seams i Softco inc Personal Settings e i MY SETTING i scndsinnnustsbabedieseupeckialianienhdsenuusbichensteahassesdessasedonsedsseaasanapesnnunauctenedesssesssumbenidansesssnnsssesisuosnatuessdessseiied A Welcome Message displayed in the ee Room Settings LOGOUT waiting for meeting to begin welcome a ane a N eS nn o Welcome to John s Meeting Room A B Disable Audible Alerts turns of
7. needed or h Presentation and Presence Participants will be able to change their layout after they Lock the meeting preventing anyone new from joining have joined the meeting we ALLL rururs a FWI rururs Actve Speaker Active Presence Constant Presence 43 Connected with room system New User Interface You are in the Meeting Change Meeting Layout Call into the meeting again Invite Meeting Info Invite Worldwide Sales Huddle https blueyeans_ com 75 338715 757338715 bjn vc or 199 48 152 152 1 888 240 2560 1 408 740 7256 gi Copy Meeting info star key brings up Menu Commands Need to mute your audio or video or change layouts and don t have access to the Blue Jeans Meeting Room web interface Access the Blue Jeans meeting control menu by pressing the Star asterisk key from your room system remote The blue menu panel will appear letting you aa 44 OORWNS Switch layouts not used Bring up meeting information Mute the Audio at your endpoint Mute the Video at your endpoint Hide the Overlay graphics the BUN logo and the name icon bar at bottom of each participant see example below Add your own endpoint video to be seen by you in the BUN m 6 Example 1 Switch layouts 3 Meeting information 4 Mute audio gt Mute video 6 Hide Overlay Graphics l Clk if ie Self View 4 Personal Meetings Instead of scheduling a meeting you can
8. C or Mac computer Browser Instructions 1 Inthe meeting room under the Computer tab select Browser then click Join Meeting Worldwide Sales Huddle Sunday October 13 2013 2 30 p m PDT 1 hr Click for Help with this page Cisco Jabber Video 2 Anew window will launch Click to accept the terms then click Install Browser Plugin the Download button to install the Plugin vE accept the terms of the End User License Agreement e You ll only need to perform these download steps one Click to download the required browser plugin time p version 1 2 0 620 e The message may appear In Chrome s downloads bar click rbjnplugin_1 2 0 620 msi to start the installer different depending on which browser you are using US arin es 4 Browser window opens Get ready to join _ 1 Click to unmute your audio or video 2 Uncheck to skip Get Ready page next time 3 Change your mic camera or speaker setting if 3 Follow the installation steps needed then click Enter Meeting to join e Save the file e Download installer if required e Click Run to start installation ATTENDEES Get Ready s Contact Us Blue Je Send audio rbjnplugin_1 2 4 6 4 6 MB 04 Mi Send video j Ask every time re Settings Open File Security Warning Automatic Device Do you want to run this file qd Name sers mkerr Downloads rbjnplugin_1 2 0 620 msi Integrated Webcam
9. ed Video Layout controls allow you to switch between CONUMUOUS presence active Speaker and constant presence modes Bluejeans Better collaboration for today s kind of work 99 designs Bluejeans f Scale slider to scale the Zoom button that allows you video and content windows to zoom in on the content to suit your viewing needs being shared Viewing another participants screen share on the Browser provides 1080p screen sharing high resolution content sharing on supported devices systems Dual stream the content being Shared far end video and your picture in picture PIP are all viewable on screen EJ Settings Controls Tip check to auto send audio amp video automatically when joining 25 Settings Automatic Device Integrated Webcam Automatic Device Play test sound Askto send when joining Automatically send Tj Audio Wj Video If you have multiple mic camera or Speaker devices on your computer choose the right one from the drop down list Click to make sure your speakers are working Uncheck if you don t want your audio or video to be connected automatically when arriving into the meeting Invite Meeting Into x Meeting Info Bluejeans er oe si 4 7 om Invite Cancel Meeting Info Worldwide Sales Huddle Tue a ee e URL https bluejeans com 5 338715 f5 336715 e Meeting ID bin ve or 199 48 152 152 Room syst
10. elivers into your room system 4 In the final step you connect into the monitor an input field for Meeting ID and meeting one of two different ways Passcode and pairing code at the 1 bottom Enter Meeting ID and Passcode if required Press to submit Enter Meeting ID Enter Moderator or Participant Passcode Worldwide Sales Huddle hittp bluejeans com To connect to this meeting using your remote control Backspace FF Submit Enter Meeting ID ID 757338715 R 1 866 226 4650 R 1 408 317 9253 a OR T Wa 199 48 152 152 2 Enter the displayed John Smith te E H o Senior Product Manager Pairing Code in the Or to connect to this meeting using your web browser es pen aan Meeting Room Web field S AlB C D E using your laptop Enter Moderator or Participant Passcode Backspace Submit sharing Content and Presentations from H 323 Room System Room systems can share by connecting laptops to the system and enabling screen Sharing from the room system remote control Connect your laptop to the room system via VGA DVI HDMI interface and enable sharing on that end Blue Jeans will automatically relay the content sharing across to remote participants EE E hpt See ee i Ment bait j LifeSize Tandberg Polycom 29 Joining the Meeting using a Telephone only amp Joining a Meeting using a Telephone only Need to join the meeti
11. em Dial in URLs 1888 240 2560 Dial in Telephone 1 408 740 7256 numbers El Copy Meeting Info Click to copy and Paste mecing instructions 26 Pa rticip Oi ito Joining the Meeting using Skype from your PC or Mac computer Joining a Meeting using Skype from your laptop 1 2 28 Browser se Microsoft Lync Sign into Skype on your computer In the Computer section of the Meeting page select Skype from the drop down list then press Join Meeting Ld COMPUTER New User Interface Choose connection option m Join Meeting version of Skype must be installed Cisco Jabber Video 3 Skype will start ringing with call coming from Blue Jeans Click green Accept button to connect into the Blue Jeans meeting Note if Skype doesnt ring look for accept call pop up which may be hidden behind a browser panel Blue Jeans Blue Jeans wants to show video Accept all videos on this call oS 4 Decline e t 4 You are now in the audio portion of the meeting via Skype If you are first to arrive the BJN Active Meeting View Welcome page is displayed Worldwide Sales Huddle http bluejeans com R 1 866 226 4650 R 1 408 317 9253 We 199 48 152 152 ID 757338715 John Smith On eal w1 O Senior Product Manager lt E o ao Skype camera icon to show your video in the meeting Sharing Content and Presentations from Skype on lap
12. f the mamane TT pap Meeting Settings beep when participants enter amp leave Applications Plug ins nann B n Disable sounds when participants enter and leave the meetin C Default Video Layout for you and all P aon i D Aa D P ea Sesleri E A E D Default Connection option will be the C py eu FAFAFA endpoint type participants will land in 7 Active Speakers Active Presence E Constant Presence when they click join meeting Default Connection option D Browser Scheduling Meetings Ready to Use That s it Your scheduled meeting Bluejeans a JOHN SMITH v MEETINGS ADMIN HELP BETA is now ready to use at the scheduled time or anytime earlier John Smith Blue Jeans Test Call Video Test Senior Product Click the Meeting Bar to expand Manager Softco Inc i ersonal Meetin and show meeting details and nae T EE iiaa edit cancel options at the bottom SCHEDULE MEETING EE Saturday October 6 2012 2 30 p m PDT 1hr a START INSTANT MEETING A E d it m eeti n g r h an Q oom RAS eti nN Meeting ID Participants Share Meeting Info ae 757 338 715 ralph softcoinc com E Add to Outlook Copy to ClipBoard options or invite additional EER ican E C p artici p ants a bob softcoinc com mMM To join the Meeting B Ca n cel M eeti ng term in ate th e https bluejeans com inmeeting 757338715 8090 meeting reservation entirely Invited participants I Scat ce will be sent a meeting canceled
13. ith Instant Meeting John s Meeting ID 2145551234 i Join Meeting Join as EAA Ea Moderator Meeting ID Passcode Joining a Meeting using an iPhone or iPad 4 You ll land in the meeting Press an icon to e Mute your mic or camera e Change video layouts 3 on screen options e Change your camera to front or back e End the call 5 When viewing screen sharing you can Stretch the image to zoom in Double tap to return to the native scale 38 Mute Mic gt Camera 4 Change Layout Bluejeans Switch Camera End Meeting gt tim 3 Managing the Meeting Active Meeting View and Meeting Web Controls 40 Participants meet in the Blue Jeans Active Meeting View window From the web interface Participants and the Moderator can manage the meeting from this view see next pages for details BlueJeans Connected with room system ATTENDEES You are in the Meeting Change Meeting Layout Call into the meeting again Meeting Attendee Controls Click to leave Meeting Connected with room system l ATTENDEES You are in the Meeting Change Meeting Layout Polycom Conference Room Room System p di Call into the meeting again i Sending Recei Resolution 5122838 Trgi Video H 284 H 284 Audio G f22 1 322Kbps G T22 1 342Kbps X Drop from meeting m Collapse side panel Switch to Controls for Video Layouts and Meeting Info 41 Leave Meeting Are yo
14. ng but you re not at a video endpoint Click the Phone tab and dial the listed number When connected enter the meeting ID and passcode if required Worldwide Sales Huddle When talking the Phone participant Sunday October 13 2013 2 30 p m PDT 1 hr will pe shown as a thumbnail an i COMPUTER ROOM SYSTEM PHONE Dial into the meeting see all me ee f Ralph Lee h 1408 740 7256 2 1 888 240 2560 US or Canada only b Argentina 54 11 5917 6256 Japan 81 3 4579 8425 Meeting ID 757338715 Passcode 8090 Australia 61 2 8103 4256 Mexico 52 55 4741 1411 Austria 43 7 208 83250 Netherlands 31 20 808 2256 Belgium 32 3 808 4256 New Zealand 64 9 801 1256 29 Joining the Meeting using an iPhone or iPad Joining a Meeting using an iPhone or iPad 1 Download the Blue Jeans app from the App Store on your iPhone or iPad Click the app to start atl AT amp T T 11 05 PM 2 Bluejeans 2 Two ways to join a meeting e If you have a Blue Jeans account log in must enter your username not email address or e lf you don t have a Blue Jeans CECS account click Join 3 You ll land in the app where you can e Click to start your instant meeting or e Join another user s Personal or scheduled meeting by entering the meeting ID and passcode if necessary Username johnsmith Password oy all AT amp T amp 11 06 PM Bluejeans John Sm
15. or passcode must be used to start the meeting The exception is e If the meeting was scheduled to be moderator less or e f moderator enters the meeting by logging into his account then starting the meeting from the web interface See page 14 e Moderator s passcode can also be found in the Account gt Room Settings section of their account gt Bluejeans You have scheduled a video meeting on Blue Jeans Meeting Tithe Worldwide Sales Huddle Meeting Time Sunday October 13 2013 2 30 p m PDT 1 hr Join Meeting No Computer or Internet Connection Direct dial with my iPhone Dial in phone number 1408 757 0979 all Dial in room system IP 199 46 152 152 or bjn ve Meeting D 57338715 Description Hi Guys We ll discuss sales strategy for the new product launch Please have your presentations ready for screen sharing Thanks You can also Schedule Meetings from Outlook Click here to download the Add in file 1 Click the Blue Jeans Add in button D1 Meet e at top to open a new event x paw 2 Fill in event details PO lone Change Subject from Blue Jeans Meeting Invite if you wish Enter date amp time Mark as Recurrence if needed Insert the e mail addresses of your Subject Location Start ti End time Discuss new product pricing Meeting Insert Format Text Review BY man 4 ks i Address Book Sr cim gii y Check Names
16. rldwide Sales Huddle Sunday October 13 2013 2 30 p m PDT 1 hr Ho k COMPUTER ROOM SYSTEM PHONE 2 Or the moderator logs into their account and clicks the scheduled meeting bar then Start Meeting Choose connection option Worldwide Sales Huddle sees E DEE Sunday October 13 2013 2 30 p m PDT 1 S Meeting ID Participants Share Meeting Info ii Microsoft Lync id Cisco Jabber Video Edit Meeting Cancel Meeting 1 hn Participants also can enter two ways To capturenames Please tell us who you are for the meeting 1 Clicks link in their Participant email invitation Participants enter Bob their name and l Meeting Title Worldwide Sales Huddle emai optional Your email address optional or click Log in if Meeting Time Sunday October 13 2013 2 30 p m they have a Blue Jeans account Access Meeting Have a Blue Jeans account Log in Join Meeting e Worldwide Sales Huddle Sunday October 13 2013 2 30 p m PDT 1 hr p o a rri i i i aS i COMPUTER ROOM SYSTEM PHONE MOBILE wa Or logs into the meeting room from the Blue Jeans web site bluejeans com clicking Join A Meeting and entering the Meeting ID and passcode 7 AE DE E ae 757338715 oe e Ss 8090 Microsoft Lync ENTER MEETING Cisco Jabber Video 16 Joining the Meeting using Browser Access from your P
17. s We ll discuss sales strategy for the new product launch Please have your G Adva n ced M eeti ng O ptio NS i S ce presentations ready for screen sharing Thanks next page G t Advanced Meeting Options optional Scheduling Advanced Options Advanced Meeting Options Crop Video a Stretch feature to help promote a 4 3 video to a 16 9 full screen video Not recommended for most meetings E Encrypt Meeting Allow only encrypted end points to join Conferencing Systems are required to have AES encryption turned on Moderator less Meeting Allow this meeting to be conducted without a moderator Publish Meeting check if you bluejeans com johnsmith want meeting to appear in your public Blue Jeans web page LOG IN n Worldwide Sales Huddle John Smith Sunday October 13 2013 2 30 p m PDT 1 hr Senior Product Manager Meeting ID Softco Inc 628 476 306 Join Meeting Scheduling Advanced Options Encrypt Meeting requires each participant that connects to your meeting has encryption turned on If they do not have it turned on they will see a message telling them encryption is required to join the meeting Skype is encrypted by default Advanced Meeting Options Publish Meeting List your meeting on the public My Blue Jeans web page Crop Video P cone ree ee Moderator less Meeting enable if you want participants to meet without the
18. sing Browser Access e Skype from your laptop e Using an H 323 Room System e Using a Telephone only e Using the Blue Jeans App on an iPhone or iPad e Starting a Personal Meeting 1 Scheduling Meetings scheduling Meetings takes just seconds 1 First log into your account at bluejeans com login 2 Landing in your Meetings Room click the Schedule Meeting button Bluejeans a JOHN SMITH MEETINGS ADMIN HELP it kos John Smith Blue Jeans Test Call Senior Product Manager Softco Inc John s Meeting Schedule Meeting Start Instant Meeting BETA Video Test Personal Meeting schedule Meeting Scheduling Enter Details gia te Worldwide Sales Huadie F 3 Enter meeting details and click to save a ee Meeting Timezone GMT 0700 US Pacific h schedule Start B Sun Oct 13 2013 G 2 30 PM A Meeting Title displayed in the waiting aa Sun Oct 13 2013 E 3 30 PM for meeting to begin welcome panel Co repeat Meeting Repeats Daily B Date Time D W Add participant passcode Optional Weekdays every days C Repeat Meeting F Invite Attendees Optional k loaner daily weekly or monthly bob softcoinc com betty softcoinc com ralph softcoi D Participant passcode E Emailinvitations addresses entered in Show participant names in email invitation the past will autocomplete Message Optional F F Message included in invite email Hi Guy
19. top 1 Click the Skype menu icon Click here to visit more information 2 Click Share Screens and from our Knowledgebase 3 Click the Start button when you re ready to Share The screen layout will automatically Note You will not be able to share change to a presentation friendly mode Screens when using Skype from a 4 Message appears announcing who is sharing Mobile device iPhone iPad Android Take a picture Start sharing your screen with Blue Jeans Send File Send Contacts f 4 Share screens Add People to d aD 3 POLYCOM Afiafi Joining the Meeting using o an H 323 Room System F LifeSize SONY Joining a Meeting using an H 323 Room System 1 Click the Room System tab at the top Worldwide Sales Huddle panel to see the dialing instructions Sil Sunday October 13 2013 2 30 p m PDT 1 hr 2 Per the instructions from your Room System monitor dial the IP address C ROOM SYSTEM a From your video confgpepging euetem dial ioty Blue Jeans Blue Jeans IP addres 199 486 152 152 Cisco TeleBeetence aYstem 1 406 i40 i20 Place a Call Please enter a number and press Call 199 48 152 152 C3 Enter the pairing code displayed on your room system s screen PAIRING CODE Connect be Or enter the Meeting ID and Passcode below into your room system Meeting ID 757338715 Passcode 8090 Joining a Meeting using an H 323 Room System 3 Blue Jeans d
20. u sure you want to leave the meeting w Kick everyone out Click to Mute your Mic N Mute your Camera Cl Share your Screen Click Endpoint name to expand and view e Device type and Quality indicator e Click Quality bar to see call statistics Red bar on left indicates poor quality Hover over low Quality bar to see a description of the issue we detect Quality i Device LB nity detected Your video quality is experiencing signiticant loss Please contact your network administrator for help with improving your connectivity Very low coni Controls Screen Layouts Mute All amp Moderator only controls noted in red Choose one of three Video layouts to view the participants ST Controls VIDEO LAYOUT Moderator has control to push their chosen Video layoutto all participants cy Active Speaker 83 You are in the Meeting When content or presentations are being Change Meeting Layout mre Conc SIE EL ELE shared 5 screen share layouts are available Note moderator will not be able to push screen share layouts to others e Leave Meeting Also setlayout for other participants Call into the meeting again Y VIDEO LAYOUT cy Active Speaker Presentation Mute All amp Unmute All W Lock meeting SE Speaker and Small Presentation Tip Moderator can change meeting default layout for both Moderator can Mute all host and attendees in Account Room Settings participants as
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