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TVUPackTM - TVU Networks

1. 15 TVUPACK TRANSMITTER STATUS SCREEN void 15 ETHERNET alas 17 AY AO PL ECO y NT 18 HOr PO Bree re rte a ere Meare een Re aon a ere Sta a AG ee nee 19 MO e E E RT 20 UPLOAD tt ta 21 BOAN PP 5 ee ho ac eu la utes ea ests a sete eras a alessn de oa xcs ea sn aaa ov sa tonite ovine 21 RECEIVER STA TUS cx vase seg es id 24 RETURN VIDEO FEED dura 25 CONFIGURE THE DATACARDS VIA COMMAND TEXT oococcccccnnnonccnnococonononoconcconocionccononoo 26 SET THE ETHERNET IP CONNECTIONS VIA COMMAND TEXTococooccccconccncccnonccnonononnnnnnana canon co nananonno canaria nara n ona DO CONFIGURING A WI FI CONNECTION VIA COMMAND TEXT ccsccessscscesceecescesseecessessescsssussescsssasscssssseesseseses DQ SELECTING A VIDEO INPUT SOURCE VIA COMMAND TEXT ccoocnconcccnoccnnnannnnnanonon conan nan non ano nan cnnaco corona nco carac nana L ANALOG AUDIO AMPLIFICATION VIA COMMAND TEXT c ccscseesescsesceecsseecessesseecessuesescessuesesseseeessssesesssseesee L CONFIGURING THE TV UPACK FOR HOTSPO Tc OZ TM8100 LED DISPLAY STATS 00 cid 33 LVE SEREEN STATUS aa 33 STANDBY VIDEO INPUT STA TO a A 34 OPERATING THE TVUPACK RECEIVER ooccoccoccccccnccninccccnonoccccccnoococonononoooccnononancconcnananonos 36 IVE VIEWING MODE a a o al e eE 36 RECORD VIEWING MODE Sos 43 VIEWING DOWNLOADING AND DELETING STORED DATA coocncnnonccninonnnccnnnana canon non cnn ra nanana rn ran ra carac Qo AUTOSYNC FILE TRANSFER USING WIRELESS HOTSPOT
2. Sliding Data Card into Fastener You can also apply Velcro not included to the back of each card and onto the TVUPack for added security Secured Data Card To improve data card performance try to avoid placing data cards from the same ser vice provider next to each other 8 05 14 11 TVUPack TM8100 Set Up and Operating Guide 004 00 gt Avoid Placing Data Cards from the Same Provider Next To Each Other If you are using less than the maximum number of data cards leave a space between each card where possible y A Leave a space between each card whenever possible Cisco 5GHz MIMO WiFi Adapter One additional feature with version 4 0 is support for the Cisco 5GHz MIMO WiFi Adapt er Cisco Model AE3000 The AE3000 will replace the TPLink in the TM8100 and must be connected to the same dedicated WiFi slot 8 05 14 12 TVUPack TM8100 Set Up and Operating Guide Batteries Attach the Batteries With the LCD screen facing you latch one or two fully charged batteries to the TVUPack by lining up the three gold screws on the bottom of the battery with the corresponding holes on the battery mount located on the top of the TVUPack Slide the battery away from you until it locks into place If the TVUPack has V Mount battery plates installed line up the battery appropriately with the plate and slide it in until it locks in place Note Batteries used on TVUPack should have a maximum discharge curre
3. Mixer Preamp 8 05 14 58 TVUPack TM8100 Set Up and Operating Guide On the TVUPack connect a standard set of headphones to the 3 5mm audio jack on the body of the unit Located just to the left of the HDMI connector Once the connection between the pack and the receiver is in Live mode audio will start to pass in real time Using the Sony XMPilot Metadata Feature HD Optional TVUPack supports Sony XMPilot Metadata when connected to a supported Sony cam era TVUPack wirelessly receives the Metadata from the camera and transmits it with the video footage to the TVUPack Receiver The Metadata information is displayed with the accompanying video footage on the Receiver interface In addition an embedded timecode in the SDI stream is extracted along with XMPilot planning and essence metadata and transmitted to the receiver It is then recorded along with the transmission video Once received the recorded video content at the receiver is transcoded into Sony XDCAM HD or HD422 format matching the camera me dia exactly including directory structure clip name metadata and timecode Content can be used immediately using standard Sony XDCAM workflows Content can be re placed at anytime with original camera recorded content Note This feature does require the optional HotSpot function to be enabled on your TVUPack TVPack XMPilot Metadata integration is an optional feature For more information please contact TVU Customer Supp
4. Recommended firewall configuration for remote configuration of a TVUPack from the receiver A TVUPack and its modems can now be configured from a remote location To enable this feature permit all TCP UDP incoming traffic for port 22 to the receiving terminal forward all traffic arriving on port 22 of the external firewall interface to the IP address of the TVU Receiver This port is configurable Recommended firewall configuration for the Return Video Feed This is a feature that can only be used on a TX3200 or GX3200 series Transceiver It will allow camera operator in the field have the ability to watch a return video feed from the 8 05 14 9 TVUPack TM8100 Set Up and Operating Guide studio of their Pack transmission or from an SDI input at the Transceiver To enable this feature please ensure that you permit all TCP UDP incoming traffic for port 8488 This port is configurable In order to view a TVUPack feed remotely ensure that port 10003 is open for all in bound traffic To view an SDI feed remotely make sure that port 10004 is open for all inbound traffic Note these are default ports configurable if required For more details please contact TVU support by phone at 1 650 440 4812 by email at support tvupack com or by skype at skype tvupack Datacards The TVUPack supports 3G and 4G wireless cellular data cards If you did not lease your data cards from TVU Networks make sure that the cards you acquire are compati
5. OSecCam Gic Figure 5A A pop up screen will appear that will let you add an external source Select the type of external source being added A insert the URL of the source and validate it B and name the source so that is easily recognized on the Receiver GUI C Figure 5B Finally click Add A thumbnail icon of the added source will appear under the External sec tion Add External Source Figure 5B Note The information of the external source can be edited by clicking on the round tool icon in the bottom left corner of the thumbnail image Record Viewing Mode Record mode allows you to preview download and delete stored footage 8 05 14 44 TVUPack TM8100 Set Up and Operating Guide were 64 Record Vewrg Vode kreen Record Mode Controls and Functions Please refer to Live Mode Controls and Functions for a description and explanation of functions Label Record Mode Controls and Functions Description A Download tab Files monitor panel The Download tab shows the status name size and completion percentage of all your downloaded files Use the four buttons at the bottom of this panel to manage these files Stop Play Delete Download For more information on downloading files see AutoSync File Transfer Using Wireless Hotspot or Automatic Ingestion of USB Memory Stick Content to TVUPack page 49 FTP tab It is possible to upload video clips from an FTP to the TVUPack Receiver The files up
6. are uppercase 5 Once the connection is established open a web browser and go to http 192 168 3 1 to see pack status 8 05 14 33 TVUPack TM8100 Set Up and Operating Guide TM8100 LCD Display Status Connected Video Input Status When a camera is attached to the TVUPack and both are powered on the following Vid eo Preview and Transmission Status Screen will appear in the LCD screen LIVE B UPLOAD C ke i 3 F h E xy input Consected R 5j D LO m rO 7 F 2 MW PID F1B6 DDO2 7551 see Ver 00 326bulM3224429 Live Status Screen Label TVUPack Transmitter Live Status Screen Description Input Preview Shows the live picture from the camera and captured in TVUPack B Transmission Status Monitor Provides the current transmission status of the Pack If the indicator is red TVUPack is transmitting a Live picture If the indicator is black gray TVUPack is not transmitting live and is on Standby File Upload Status Monitor Displays the progress of any file being uploaded from the TVUPack SSD hard drive to the TVUPack Receiver Please note that uploading a file is not possible when the Pack is in Live mode IFB Indicator Indicates whether or not the IFB function is on The small red IFB box indicates that the IFB function is on and connected If no red box appears IFB is not connected or is off System Status Monitor Displays the current system status for TVUPack including
7. c0ccscsccescssceecescsesescsssessescesseecsssessessessesssssesene O AUTOMATIC INGEST OF USB MEMORY STICK CONTENT TO TVUPACK cocnncncccconnnnccnnnnnncnncnanananacananana car AO DELETING UPLOADED STORED CONTENT issciexdsasavddwandnaiarseisdsQeondvasnansaiunsesa oadurnasausarve AS UPLOADING MEDIA CONTENT TO THE TVUPACK RECEIVER USING THE FTP ccccscececeesesesssssessesseseeeeee DO EVULTEST PATTERN a in aya skp esa ween baa anes 51 8 05 14 3 TVUPack TM8100 Set Up and Operating Guide ACTEESINC IE VEB ana caoaa 52 PASO A aaa 53 TVU SOCIAL MEDIA MANAGER OPTION ccc0eescecesceecescessesceesescsesescessesescscessueeeusessessesceesessessesssssD amp INVERSE STATMUX BETA OPTION cc ccccceesccecccnececcceececeusseucseeuseuceeeeuseeueseeuseeneeueuseuneess 57 USING THE LFB FEATURE OPTION escurrido 58 USING THE SONY XMIPILOT METADATA FEATURE HD OPTION c ccccsecessseceecesessseeseecessneeeeees 59 THE TVUPACK BACKPACK 0cccccccsccsecsccsccsccccsccsceeceecescessueceecesscecsceesecesecuseessueeueeusaessneses 62 USING PA YVLION BATTERIE O rinda 63 CONTACTING TVU NETWORKS occcccccccccccccccccconocononococonocononocnnonnononononononononononannnonocononancnonos 66 PRODCUT SPECIFICATIONS cias ia 67 TROUBLESHOOTING VIDEO QUALITY cccccccnccncnncncno conc cono cn conan ono norncononnnononconononnnnnonnnnnonnos 68 TVUPack Transmitter Components The TVUPack includes these standard components e
8. composite compo nent analog audio DC power supply input jack Connects to power supply for use without bat tery 19VDC LCD display screen Displays image from video camera and used to configure data cards TVUPack Transceiver Features and Indicators TVUPack Transceiver Front Panel with Faceplate maa Label TVUPack Transceiver Front Panel Faceplate ee Power Button TVUPack Back Panel Connections Standard SDI version A B 6 D E F G H 8 05 14 7 TVUPack TM8100 Set Up and Operating Guide Label TVUPack Transceiver Back Panel Connections SDI A Vent Do not block B C 1 GigE Ethernet Port D Display Port Connect the supplied Display Port to VGA adapter see im age below A HDMI Display Port USB Ports O O SSO O Ms ER A SDi input O O J Audio Output Audio Input K Reference input Allows for time sync with the television station s broad casting system VGA Adapter 8 05 14 8 TVUPack TM8100 Set Up and Operating Guide TVU Receiver Network and Firewall Configuration TVU Networks recommends assigning a static IP address to the TVUPack receiver to en sure the network configuration remains stable All the incoming ports referred to in this section are configurable Please contact TVU Networks Customer Support if you wish to use a configuration other than the one specified in this documentation Please configure your firewall or router as follows 1 Allow TCP outgoin
9. ing datacards Ethernet Wi Fi BGAN Receiver and return video feed Information regarding a particular TVUPack such as model number version number and PID CPU Current CPU capacity and temperature 8 05 14 16 TVUPack TM8100 Set Up and Operating Guide TVUPack Transmitter Status Screen Description Battery Main battery status Input Input source IFB Audio Level Change the audio level of the IFB function Video Transmission information and status Network Modem card information including type connectivity and IP address all organized by slot number Ethernet The Ethernet screen provides configuration and set up information networks AN Ethernet lA 12 2 Mask Gateway 12 2 Label TVUPack Transmitter Ethernet Status Screen Description A Interface Select either Ethernet or USB from drop down menu B IP Method Select either Static or DHCP C IP Address Entered manually if in Static mode automatically generated if in DHCP mode Mask Entered manually if in Static mode automatically generated if in DHCP mode Gateway Entered manually if in Static mode automatically generated if in DHCP mode F Apply Press Apply for the changes to take effect 8 05 14 17 TVUPack TM8100 Set Up and Operating Guide WiFi The WiFi screen provides configuration information and access to change the WiFi set tings The WiFi card should always be placed in port 9 on the TVU transmitter TVU network
10. Configure Datacards via Command Text Many cellular data cards are automatically detected by the TVUPack and will self configure If this is the case no further action will be required Should a supported card require further configuration this may be done manually by using a USB keyboard to enter the dialing settings If you require assistance with card configuration please con tact TVU Networks Customer Support Make sure that your data cards are securely connected before attempting to configure them Attach a USB keyboard to the TVUPack using ports 1 7 Type the letters tvu in lower case and press the Enter key The TVUPack LCD screen should now display as in dicated below Your cards are ready to configure You may also configure the cards using an iPod or wireless mobile smart device See the Configuring the TVUPack for Hotspot set up section in this Operating Guide 8 05 14 26 TVUPack TM8100 Set Up and Operating Guide Press lt Enter gt to show commands SETIP set ip for LAN CARD or ABC Set datacard WIRELESS Set wireless SOURCE Set input source EXIT Return to main menu Enter command Command Display Follow instructions on the Enter command prompt to configure your data card Please note all commands are CASE SENSITVE A Type CARD and press Enter the Input slot ID to configure prompt appears Enter command ABC Input slot ID to configure 1 Slot Input Screen B Enter the slot number and press E
11. Out BNC SD HD SDI 1080 50i 59 94i 720 BNC SD HD SDI 1080 50i 59 94i 720 put 50p 59 94p NTSC PAL w embedded au 50p 59 94p NTSC PAL w embedded dio Optional analog output audio Optional analog output BNC Tri Level or BB BNC Tri Level or BB Display DVI VGA or HDMI DVI VGA or HDMI External USB audio input with level control External USB audio input with level con mic line Y amp XLR trol mic line 4 amp XLR Ethernet Interfaces 2 x USB2 0 Ethernet Interfaces 2 x USB2 0 44x63x4 5cm 17 6 x25 x1 73 LxWxH 44x63x4 5cm 17 6 x25 x1 73 LxWxH Operating Environ 10 35 C 50 95 F Humidity 20 10 35 C 50 95 F Humidity 20 ment HD output on TR3100HD and TR3101HD models only Troubleshooting Video Quality Using the Status indica tors in Live and Record Modes Specifications are subject to change without notice The Status counters offer a visual indication of specific technical aspects of the current live ses sion By interpreting these numbers it is possible for an operator to troubleshoot and optimize the quality of a session Quality This is the real time effective bitrate of the transmission If the system is set to VBR variable bit rate mode this number will fluctuate between the configured maxi mum bitrate and the lowest bitrate the data connections can currently sustain The maximum target bitrate is set by either using a preset mode in normal oper
12. Receiver To do so simply place the content on a USB memory stick and then connect the stick to the spare USB port on the TM8200 encoder unit TVUPack will au to detect the memory stick and automatically transfer the contents to its internal SSD hard drive The content will then be available for wireless transmission to the TVUPack Receiver Please note that the supported disk format is FAT32 only Take the following steps to transfer content from a USB memory stick to TVUPack 1 Create a directory named autosyncimport in the memory stick 2 Copy the content you want transferred into the autosyncimport directory 3 Plug the memory stick into any to the spare USB port on the TM8200 encoder unit 4 Monitor the status of the file upload on the Pack s LCD screen Do not unplug the USB memory stick during the file upload as this may cause the system to malfunction Deleting uploaded stored content Take the following steps to delete stored content 1 Onthe TVUPack Receiver screen select the Record tab A Figure 11 2 Select the file you would like to delete B 3 Click the Delete button C 8 05 14 50 TVUPack TM8100 Set Up and Operating Guide Same Hare 100 ge hd 42 T pira pr had 138 T ipnrt50 pra MO LE AA pra Y t pra Unptrts Dowd at Figure 11 Uploading Media Content to the TVUPack Receiver Using the FTP Take the following steps to upload media files from an FTP to the TVUPack Receiver 1 Log i
13. Safari web browser See Configuring the TVUPack for HotSpot for details on how to connect to a Hot Spot The latency of the return feed or SDI feed is about 3 seconds under normal conditions Resolution is 320x240 and includes 2 ch of audio The return feed SDI feed is not in tended as cue channel but rather provides those in the field with a confidence monitor or the ability to monitor another source The user is able to select which Transceiver the Return Video Feed comes from Use the drop down menu A to select the desired Transceiver Figure 41 8 05 14 25 TVUPack TM8100 Set Up and Operating Guide TVU networks Video o Status Video Feedback O Copyright TVU Networks Inc 2005 2013 TVUPack Video Feedback Status Screen Description Displays available transmitters that can be streamed for video return purposes Pack Provides a low res return feed of your Pack transmission for monitoring purpos es Latency of the return feed is less than 3 seconds under normal conditions You must select the receiver that is currently streaming your Pack from the drop down menu in order to see the feed You cannot view other Pack feeds SDI Provides a low res return feed of the SDI input at the Transceiver for monitoring purposes Latency of the return feed is less than 3 seconds under normal conditions Note If you require additional assistance please contact TVU Networks Customer Sup port at 1 650 440 4812
14. TVUPack e Breakout Cable Cable is located inside the TVUPack See image below e Power Supply e Wi Fi Card e BNC Cable or Firewire Cable e Batteries e Dual Battery Charger e Operating Guide and User Manual Optional components for the TVUPack are e Data Cards e iPod e V mount adapter e Ethernet Cable e AC Car Adapter e Universal Adaptor e Hotspot Card Note If any component is missing please contact TVU Networks Customer Support at support tvupack com or 1 650 440 4812 8 05 14 4 TVUPack TM8100 Set Up and Operating Guide Location of Breakout Cable TVUPack Receiver Components The TVUPack Receiver includes these standard components e Server e Power Cable e Faceplate e Rails x2 e Cable Management Arm Kit Optional components for the TVU Receiver are e FB e Keyboard and Mouse e Universal Adaptor TVUPack Receiver is not included for TVUPack Cloud service customers Note If any component is missing please contact TVU Networks Customer Support at support tvupack com or 1 650 440 4812 8 05 14 5 TVUPack TM8100 Set Up and Operating Guide TM8100 Features and Indicators 8 05 14 6 TVUPack TM8100 Set Up and Operating Guide TM8100 Top and Front Views Label TVUPack TM8100 Features and Indicators HDMI input Connects to a video camera SDI input SDI cable connection signal input SDI output SDI video pass through Analog input Analog input break out cable connection
15. or TVUPack batter ies The charger s DC output is an unsupported feature by TVU Networks and we do not recommend using it Red button should be in the up Charge position Firmly plug cord into Power socket D Unlatch one of the batteries from the TVUPack align the battery with the either the right or left side battery mount and carefully slide it back until it is fully and firmly in place the charger can charge up to two batteries at the same time E Turn on charger 8 05 14 64 TVUPack TM8100 Set Up and Operating Guide The L eft and R ight labeled lights on the side of the charger will illuminate depending upon the current operation of the particular battery e Red Light The battery is in the process of charging e Green Light The battery is fully charged and ready for use To remove the battery from the charger hold the handle on top of the charger press the black clip on the battery mount to unlock and pull outward Do not use the battery charger to charge any other type or brand of batteries except the ones that were supplied with your TVUPack Do not charge the TVUPack batteries with any battery charger except for the one that was supplied with your TVUPack The batteries will NOT charge when connected to the TVUPack Note Batteries should be charged at least once a month for at least 10 minutes to en sure continued peak battery performance Battery Charge Indicator Button By pressing
16. the button on the front of the battery you can see the level of charge left on the battery When only one indicator is illuminated charge the battery soon Note The transportation of rechargeable Lithium ion batteries is regulated The follow ing websites have more information IATA www iata org US Department of Transpor tation www dot gov and FAA ww faa gov 8 05 14 65 TVUPack TM8100 Set Up and Operating Guide Contacting TVU Networks At TVU networks we value our customers and are committed to ensuring a high level of satisfaction Should you ever need assistance with your TVUPack please contact us at one of our numbers below Technical Support Phone 1 650 440 4812 Email support tvupack com Skype skype tvupack Billing Questions Phone 1 650 969 6732 Corporate Address 857 Maude Avenue Mountain View CA 94043 8 05 14 66 TVUPack TM8100 Set Up and Operating Guide Product Specifications TVUPack Transmitter A TM2100 TM8100 Video Audio Input FireWire 6 pin IEEE 1394 SD HD SDI w embedded audio BNC HDMI w embedded audio Component 3xBNC Composite BNC and Analog Audio 2x1 4 jacks IFB 1 4 Jack Optional Input Format DV25 NTSC amp PAL SDI HDMI Component 1080 50i 59 94i 720 50p 59 94p NTSC PAL Composite NTSC PAL Data I O Interface Up to 8 USB data card interfaces Up to 8 USB data card interfaces 2 5G 3G 4G WiMax Plus dedicated port 2 5G 3G 4G WiMax Plus ded
17. the scale has been changed it will affect all of the histogram graphs displayed Availa ble selections are 1 2Mb s 2 4 Mb s 6Mb s and 12 Mb s Thumbnail of current video feed from TVUPack The left hand column of the TVUPack monitor features an icon of the current feed If a transmitter is live a red box will appear around the thumbnail image GPS information If a TVUPack transmitter is used with modems that support GPS a display of the transmitter s location can be retrieved See GPS Locator page 41 for more information IFB Indicator The IFB indicator is displayed below the transmitter s thumbnail picture See Figure 4 Stop buttons x2 Clicking on either Stop button stops the live transmission Status Panel Arranged vertically on the right hand side of the receiver panel are a number of indica tors designed to help an operator make quality and troubleshooting decisions The sta tus of the transmitter s batteries TM8200 only A is also displayed Figure 1 See troubleshooting section for more information on interpreting these numbers Transceiver Information Displays input type and input format of the transmitter which are displayed as T Input and T Format respectively B Figure 1 The output type and output format of the transmitter are shown as R Output and R Format Lastly the IFB status is displayed C 8 05 14 38 TVUPack TM8100 Set Up and Operating Guide Status Quality Error Ratel8s Error R
18. 8 05 14 48 TVUPack TM8100 Set Up and Operating Guide Stste Nore 40 org Ias x H Duid E T bpr pag Duid LIS 1 Mr png Duid 136 T pr png 46 orng i pon Selection Ac As F Detete Derai rot Figure 10 Exporting a clip screen AutoSync File Transfer Using Wireless Hotspot By using the TVUPack transmitter wireless hotspot feature and your laptop you can au tomatically send files to the TVUPack Receiver 1 Make sure the hotspot card is in Slot 9 2 Search for the hotspot on your laptop The SSID will be TVUPACK_XXXX where X is the last 4 digits of the packs PID 3 Connect to the SSID 4 The password is the last 8 digits of the PID of the backpack Note All characters are uppercase 5 Once the connection is established obtain the IP address in the Connec tion Details 6 Open a web browser and enter the IP address 7 You should see the following o i i W BA AU poli gt Network 19216831 Organize v Network and Shanng Center View remote printers Z Desktop A pa Downloads E Dropbox 8 05 14 49 TVUPack TM8100 Set Up and Operating Guide 8 Drag and drop files to be transferred into the AutoSync folder Note For assistance with other Operating Systems such as Mac OS please contact TVU Customer Support at 1 650 440 4812 Automatic Ingest of USB Memory Stick Content to TVUPack You can wirelessly transmit digital content from the TVUPack transmitter to the TVUPack
19. AN Receiver BGAN Device Name TVUPack BGAN Status Screen Description Device Name Displays the device name 8 05 14 21 TVUPack TM8100 Set Up and Operating Guide Label TVUPack BGAN Status Screen Description c o BGAN Configuration The TVUPack TM8200 can support BGAN Hughes 9201 for automatic data connections Follow these steps to set up the auto connection 1 Set up the BGAN device to Auto Register Network mode by LaunchPad A To enable automatic registration Select Terminal gt AutoStart mode The Configure Auto Start screen is displayed Configure Auto Sart Each on DGAN CATA e externa poer dde y totals aby toger wl the reth efter BGAN herrea e AA of B Check Automatically register with the network after BGAN terminal switches on and then click OK Then power off the BGAN device 2 Connect the BGAN to the TM8200 by Ethernet cable 3 Pointing to satellite by the Web UI of the Pack configuration from iPad or IE for Hughes 9201 it has signal strength indicators on the panel Note You may need to manually adjust the equipment location and orientation in order to confirm the signal strength is greater than 60 4 Set the link mode X stream is the default mode set up by the TVUPack automati cally 8 05 14 22 TVUPack TM8100 Set Up and Operating Guide _ TVU networks kr SE A BGAN Receiver BGAN Device Name Signal Linked Link Type Standar
20. TVUPack TM8100 Set Up and Operating Guide Monitor Figure 3 B D E F Connection Mode and Connection Strength Indicator The connection mode D is next to the connection strength which is indicated with three status bars E Figure 3 If the bars are all gray there is no connection Three green bars indicate excellent connection strength GPS Locator When the transmitter is online its name will be underlined underneath its thumbnail image By clicking on the underlined name the GPS data for that individual transmitter will appear To locate all online transmitters at once click Locate All at the top of the thumbnail column The location pin will show the name of the TVUPack and the accuracy of the location In order to improve the location accuracy make sure the TVUPack is connected to a WiFi card 8 05 14 Al TVUPack TM8100 Set Up and Operating Guide Note If there is no real time GPS data for a particular TVUPack cache GPS data will be used for that Pack and the location pin will be yellow GPS TVU_TSSE10 opened ot 15 2014 104711 AM Y en e Sunnyvale o o e le oe ee ee ee a a maaa a ea Ses A de A IFB Indicator The five color indicators are as follows Figure 4 e Red IFB function is in use e Red Gray Either the transmitter has gone offline and the IFB will recover when it is back online or the transmitter goes live with a different receiver while you were speaking with the Pack via the IFB f
21. TVUPack uses multiple methods of error correction to ensure smooth clean video transmission in very challenging environments Since the underlying network conditions are always a factor when working over multiple connections simultaneously some error correction is always required As a rule in difficult environments the lower the latency the more data is required for error correction to sustain a stable video transmission This error correction while highly effective utilizes some of the limited bandwidth that is available in most situations It is desirable where possible to limit the error correction required as it allows the system bandwidth for extra video quality Operational Example 1 TVUPack is being used in a poor data service environment In this scenario the receiver is set to Normal VBR mode but the pack is inside a building with poor data service The Quality indicator is seen to fluctuate between 2048 and 1000 as the signal strength and available data service varies This indicates that the pack is using TVU s Inverse Statmux to measure the available bandwidth and maximize throughput on a continuous basis If the video quality is fluctuating two approaches may be used at the receiver to improve the video output consistency and stability Suggestions e Try increasing the delay in 1s increments to allow the pack extra time to com pensate for the dips in available bandwidth e Try incrementally reducing the maximum bitrate so the
22. Tu TVU networks TVUPack Set Up and Operating Guide Models TM8100 Version 4 2 857 Maude Avenue Mountain View CA 94043 Telephone 650 969 6732 e FAX 650 969 6747 www tvunetworks com Printed in U S A 2014 TVU networks Corporation Notices Copyright O 2014 TVU networks Corporation All Rights Reserved Photographs are the copyright of their respective owners Contact TVU networks Corporation at our Web site www tvupack com Trademark Notices TVU networks Corporation Trademark Information The following are trademarks of TVU networks Corporation and or its affiliates in the United States and or other countries TVU TVU Networks and TVUPack Other Trademark Information The following are trademarks of their respective owners or companies TRADEMARK OR REGISTERED TRADEMARK COMPANY Verizon Verizon Communications Inc AT amp T AT amp T Inc Huawei Technologies Co Ltd Velcro Industries B V FCC CE Compliance Federal Communications Commission FCC Regulation of ENG Mobile Systems The FCC provides specific policies and procedures related to radio frequency RF emissions in mobile and portable de vices The FCC outlines test requirements and specific test procedures based on the type of device These test require ments and procedures can also cover Specific Absorption Rates SAR for RF The TVUPack device has always conformed to all applicable FCC regulations covering mobile systems for elec
23. Twitter feed Figure 17 If you are not already logged into your ac count on your computer you will be promoted to log into your account If you are al ready logged into your account on your computer simply hit Authorize App 8 05 14 55 TVUPack TM8100 Set Up and Operating Guide ANO Twitter Authorize an application Authorize tvunetworks to use your account This anpication wi to h ann i bo 4D10 Reed Tweets tom your melts See who you follow and follow Few Oecole yor wet y PE yo 2i pi yes ou OR Deso 10 amy OOOO E Se ae By au agp at you oo 10 operaie de e T DOAR usaga iformat wil be shared back with Twiter F p 100 To Tweet from the TVU Social Media Manager simply click on the desired picture and you will be directed to a separate window in order to compose the Tweet Figure 18 F156000727551 8584 20140624233825 jog Lwe thot from Mourtan View CA via OTV Paci Figure 18 Compose a message in the box below the image The character count is also displayed under the message box on the right Once you are ready click Tweet and your image and text will be posted to your Twitter feed 8 05 14 56 TVUPack TM8100 Set Up and Operating Guide Inverse StatMux beta Optional Inverse StatMux is an advanced version of TVU Networks Inverse StatMux technology With superior forward error correction technology Inverse StatMux also has a higher throughput than the standard Inverse Sta
24. VUPack Transmitter Standby Video Input Status Screen Description Connection Status Shows the status and IP of each network connection The status of data cards connected to the Pack will appear as green red or black Green status indicates that the data card is connected Red status indicates that the data card is attempting to dial Black status indicates there is no card Transmission Status Monitor Provides the current transmission status of the Pack If the indicator is red TVUPack is transmitting a Live picture If the indicator is black gray TVUPack is not transmitting live and is on Standby If the status says Online the camera source is not connected 8 05 14 35 TVUPack TM8100 Set Up and Operating Guide File Upload Status Monitor Displays the progress of any file being uploaded from the TVUPack SSD hard drive to the TVUPack Receiver Please note that uploading a file is not possible when the Pack is in Live mode Data Card Status Monitor Shows the current number and status of all data cards connected to the TVUPack The status of data cards connected to the Pack will ap pear as green red or black Green status indicates that the data card is connected Red status indicates that the data card is attempting to dial Black status indicates there is no card TVUPack PID and Firmware Version Information Indicates the unit s identifying PID and version number and used when contacting TVU customer suppo
25. ages and post them directly to social media with the click of a button These images are stored and can be used for future so cial media posts Once TVU Support provides you will your TVU Social Media Manger account infor mation you can log into the Web service here www tvupack com social 8 05 14 54 TVUPack TM8100 Set Up and Operating Guide Once logged in you will see the TVU Social Media Manager interface and your paired TVUPacks Figure 16 TVU Support will add your TVUPacks to your TVU Social Media Manager account If you would like to add another TVUPack to your account please contact TVU Support TVU Social Service E PL MODO77111 5574 Figure 16 TVU Social Media Manager Twitter Support Each paired TVUPack will be displayed with its PeerlD number and then the stream of captured photos The images are captured every one minute while the TVUPack is con nected to a camera source It does not matter if the TVUPack is Live or on Standby Click to log out of the TVU Social Media Manager Authorize your Twitter account so that you can post from the TVU Social Media Man ager directly to your Twitter feed Be sure to enable pop up windows in order to au thorize your account The username is displayed To pair your Twitter account with the TVU Social Media Manager click Authorize A pop up window will appear that will allow you to authorize the TVU Social Media Man ager to post to your
26. assword and setting for DHCP or static IP address CVI f C E WED we Sword RERUN Input Screen Please Note ESSID and Password entries are CASE SENSITIVE D Enter the information requested on each line and press Enter In order to complete the set up process and establish your wireless connection you must exit completely from this screen by entering EX for exit and pressing Enter When you see the TVUPack status screen your wireless connection set up is complete and the status screen should show an IP address in green for the connection called WIRELESS Selecting the Video Input Source via Command Text The TVUPack is shipped pre configured to auto detect either an SDI video with embed ded audio or HDMI video audio connection To change this preset for another video audio source combination perform the following actions 8 05 14 31 TVUPack TM8100 Set Up and Operating Guide 1 Connect a USB keyboard to any USB port 7 2 From the TVUPack status screen type tvu and press Enter on your keyboard to display the command screen NOTE All typed commands are CASE SENSITIVE A Type SOURCE and press Enter A screen appears with a list of valid inputs Input Source List Screen B Select a source from the list and press Enter For example select 9 from the list to change the input to detect analogue composite video and line level audio C TypeE and hit Enter to save the new configuration and ex
27. ate 1s Line Qualrty 8s Line Quality 1s T Battery 1 A T Input B T Format R Format FB FB Signal Figure 1 Refresh Button If the video goes black or pixelates heavily and does not recover automatically within 15 seconds click the Refresh button E to reset the video stream and reestablish the con nection Figure 1 Mode Selection The currently selected mode displays as a green lighted tab The modes that can be cho sen are e Live Live mode is the primary interface to be used during a Live transmission When this tab is selected the status of each of the datacard network connec tions is displayed under the Monitor section of the interface and the Bitrate Delay and Operational Mode buttons are displayed e Record Record mode displays the store and forward interface for the preview download and management of Pack stored footage and files transferred via Au to Sync Files transferred via FTP can also be accessed via this interface Operational Mode Selection Depending on your news gathering environment you can choose from the following preset bitrates and latencies Figure 2 e Interview Bitrate 2048 delay 2 seconds e Normal Bitrate 5120 delay 4 seconds 8 05 14 39 TVUPack TM8100 Set Up and Operating Guide e Fast Moving Bitrate 5120 delay 8 seconds e SD Bitrate 2048 delay 4 seconds e Tapefeed Bitrate 10240 delay 10 seconds This mode is optimized for content with multiple s
28. ation or by using the bitrate slider in advanced mode If the system is set to CBR constant bitrate this number will stay constant Error rate indicators Error rate 8s This indicates the percentage of uncorrected errors taken over an 8 se cond average The aim is for this number to always be at zero during transmission Error rate 1s This indicates the uncorrected error rate over the last second The aim is for this number to always be at zero during transmission All uncorrected errors can contribute to undesirable video glitches Any error rate greater than 0 indicates that the data connection is unable to operate cleanly in the cur 8 05 14 68 TVUPack TM8100 Set Up and Operating Guide rent data environment If attempting to operate in CBR constant bitrate mode try ei ther lowering the required bitrate or switching to VBR to allow the system to adapt dy namically to conditions If the system is already in VBR mode try increasing the delay to allow the error correction system more time to adapt to the network conditions Line quality indicators Line quality shows the current error correction levels required for error free transmis sion at the configured settings Line Quality 8s This is the level of error correction as an average over the last 8 se conds required to sustain clean transmission Line Quality 1s This is the current level of error correction the system is using to sustain a clean transmission The
29. ble with Linux and obtain the dial number username password and APN if applicable from the provider For the latest supported data cards or for any other assistance with data card installation contact Customer Support at support tvupack com or 1 650 440 4812 You may purchase cards from any mobile network provider To ensure network diversi ty we recommend you purchase at least 6 data cards from a minimum of 2 different mobile network providers For example your six data cards can be comprised of 3 AT amp T plus 3 Verizon data cards or 2 AT amp T plus 2 Verizon plus 2 Sprint data cards Examples of Compatible Data Cards INTERNATIONAL CUSTOMER NOTICE In countries where 3G modems use removable SIM cards TVU Networks currently sup ports these modems Huawei E156G EC169 E1750 E180 E176 E176G E220 E230 E1550 E1551 E1552 If your operators provide other modem types contact us about compatibility with the TVUPack 8 05 14 10 TVUPack TM8100 Set Up and Operating Guide Install the Datacards Unzip and open the top front compartment on your TVUPack and secure your data cards by sliding them into the adjustable fasteners Attach the first data card to the USB cable labeled 1 the second data card to USB cable labeled 2 followed by 3 and so on Use USB cables numbered 1 8 to plug data cards sequentially into the attached USB ports Do not use USB cables 9 10 9 is reserved for Hotspot 10 is reserved for Wi Fi
30. cene changes Figure 2 Bitrate and Delay Controls The TVU Receiver has a smart VBR scaling system This means that the unit will automat ically adjust the bitrate in order to output the best quality picture based on the desire latency In order to effectively take advantage of the smart VBR scaling system set the latency that you desire B and then set the maximum bitrate you would like to utilize A Figure 2 When in Live mode the error rate and picture quality will automatically be adjusted based on the desired latency and the available bandwidth in order to pro duce the highest quality picture Datacard Monitor Panel The check boxes associated with each cards status bar enables or disables a particular datacard A Figure 3 If unchecked it will not be used to pass data If checked on de fault it will be used Individual read out panels show the carrier name when available of each active card B The slot number of each datacard is indicated in front of the car rier name C To retrieve the IP Address of a particular datacard mouse over the name of that datacard If no name is automatically provided and is displayed as lt name gt you can input your own name However this will reset upon reboot The color indicators displayed within the carrier name panel indicates the following status e Red Not connected e Green Connected e Yellow Dialing Connecting e Gray Disconnected or unplugged 8 05 14 40
31. ck device Use the convenient back pocket to store the video camera cable and the power adapter Note There is no need to take the unit out of the backpack Everything you need to op erate charge and transmit video has been pre assembled for your convenience For your safety you should always use both the waist buckle and chest strap and they should be buckled and tightened to size The TVUPack backpack comes with a rain cover built in Rain Cover Compartment Rain Cover Fitted Over TVUPack WARNING Do not operate TVUPack while the rain cover is out This will block the air flow and may cause damage 8 05 14 62 TVUPack TM8100 Set Up and Operating Guide Using Phylion Batteries Fully charging a Phylion battery takes approximately eight hours You may also fast charge the batteries to approximately 75 capacity in about four hours if the battery is completely discharged TVUPack Phylion AN 2000D rechargeable TVUPack Phylion PL 1680A Battery battery Charger Proper Battery Charging A Pull out dual metal base supports on the bottom of the charger and stand verti cally upright with both supports firmly set on a flat surface 8 05 14 63 TVUPack TM8100 Set Up and Operating Guide Charger Base Supports B Connect the included power cord to the charger and an electrical outlet C Insure the red Charge DC button is on Charge mode by making sure the button is not depressed Note The DC feature is not used for TVUPack
32. d XStream v Note If the interface connected with the BGAN device is consistently yellow and does not change to green after setting up the Link Type please check whether the BGAN equipment when connected to a PC can work normally with LaunchPad s X stream mode 5 Check on the TVUPack s screen to make sure the BGAN is connected 6 Power off the BGAN device to close the connections If the BGAN is the only device connected with the Receiver then the Receiver will au tomatically change the bitrate to 80 of the XStream with four seconds of delay at the CBR mode E Single BGAN mode ro li a sengle BGAN device on Pack Ral FAZA_82 0xD211F 14CT1FFAZLA detected entenng angle BGAN mode using bitrate 307kbps delay 4sec CBR mode If there is no BGAN connected the menu will display No Device Detected as seen be low 8 05 14 23 TVUPack TM8100 Set Up and Operating Guide Note If you require additional assistance please contact TVU Networks Customer Sup port at 1 650 440 4812 Receiver Status It displays Line Quality and Error Rate information Touch the Start Stop Live button to control the live transmission You use this screen to control Bit Rate and Delay by enter ing your data in the respective boxes and touching the Apply button to set them This screen also allows you to choose the operational mode provided in the drop down menu at the bottom of the screen Interview Normal Fast Movi
33. ections on how to connect your iOS device to the HotSpot 8 05 14 53 TVUPack TM8100 Set Up and Operating Guide Back to Camera A Touch to Grab a Picture from the TVUPack to Tweet c B Compose a message Live shot from Mountain View CA with TVUPack D Choose a Photo from the Camera Roll E Figure 15 TVUPack Anywhere Pro Twitter Support Tap the TVU logo to grab a snapshot of a TVUPack live video stream You can also shake your phone and a picture will automatically be captured and posted to your Twitter account See note below Compose a Tweet in the message box Character count Choose a photo from your camera roll to Tweet Note You need to allow TVU Any where Pro to access your camera roll by selecting Allow when prompted in order to post to twitter Note If you have multiple Twitter accounts logged in on your smart device it will auto matically post the snapshot of the TVUPack live video stream to the very first Twitter account that was added to your phone When posting a picture from the camera roll you will be prompted to choose a Twitter account TVU Social Media Manager Service Optional TVU Networks also offers the TVU Social Media Manager Service which broadcasters have access to a cloud based Web service that captures still JPEG images at regular in tervals of the incoming live video streams from multiple TVUPacks in the field This ena bles studio operators to select one or more JPEG im
34. en up to exactly mirror the recorded content on the camcorder The recorded content is automatically transcoded to Sony XDCAM HD or HD422 format MPEG2 HD and an identical copy of the XDCAM media directory struc ture is created including the same metadata UMID and file structure NOTE The transcode step does take sometime Duration depends on the amount of content 9 The content is located in the following directory C TVUTransportR MetadataWorkflow XXXXX NOTE If the live shot spans multiple media cards there will be multiple folders with the media ID as the folder name 10 Editing play out archive etc can be done immediately with the TVU created XDCAM content without having to wait for the original camcorder recorded con tent to return to the studio or be transferred via FTP As the TVU created XDCAM content meets the XDCAM specification it can be used within any application that supports the XDCAM format 8 05 14 61 TVUPack TM8100 Set Up and Operating Guide 11 When the original source media from the camcorder is brought back to the stu dio it can easily replace the TVU Receiver created XDCAM content as the con tent file name and directory structure UMID and metadata match exactly TVUPack TM8100 Backpack The TVU Networks silver colored backpack is custom designed to hold the TVUPack de vice It comes completely pre wired and ready for use We do not recommend using any non TVU Networks backpacks to hold the TVUPa
35. fault user name or password for your camcorder or you are not able to use the listed IP address you must contact TVU Customer Support 4 Once set take your TVUPack live with your Receiver You should see the follow ing on the Preview Screen of the Receiver this may take up to 2 minutes to ap pear initially Camcorder Status Camcorder Metadata ati f q E i H A x 3 SH E TEE i L FPML REMEMBERING PHILIP SEYMOUR HOFFMAN Patrick Fugit was his Almost Famous co star SAY gt WITNESS TELLS POLICE HE SAW HOFFMAN TALKING TO Tw ELIES Nu at ji i T ii 41 i ai wE 5 When live if you mouse over the Preview screen you should see more details about the camcorder connected to the TVU Pack including Planning metadata camera recorder status cameras model type and more 8 05 14 60 TVUPack TM8100 Set Up and Operating Guide 6 When the camcorder is in Record mode the camcorder status overlay on the preview window will update to reflect Record The metadata will also be updat ed 7 When the TVUPack is in live mode the in and out points of the camcorder s re cording will automatically be passed to the receiver along with the camcorder generated time code The transmission will also be automatically recorded at the receiver H 264 at transmission quality 8 Once alive shot is complete the recorded content from the transmission on the receiver is brok
36. fluctuations between high and low are less noticeable Operational Example 2 TVUPack is being used in an environment with excellent data service In this scenario the receiver is set to Normal VBR mode and all data cards are perform ing well The Quality indicator stays constant at 2048 and rarely fluctuates Under these 8 05 14 69 TVUPack TM8100 Set Up and Operating Guide conditions it is possible that by switching to advanced mode and either increasing the bitrate for improved video quality or lowering the latency for lower delay may be practical No action is required but the system may be capable of enhanced perfor mance if desired Suggestions e Try increasing the bandwidth in 256k increments until the Quality indicator starts to become unstable and cannot sustain the new setting e Try decreasing the delay in 0 2 second increments until the Quality indicator be comes unstable and does not stay consistent at the maximum bitrate Operational Example 3 TVUPack is being used in an environment with average data service In this scenario the TVUPack is being used in an interview talkback situation The desire is to minimize latency but the bandwidth available to the system is limited and the Qual ity indicator is fluctuating between 750 and 1800 Uncorrected errors are appearing in the video output Suggestions e Try increasing the delay in 0 5 second increments until the uncorrected errors stop appearing e If delay
37. g from the TVU receiver on port 3970 2 Allow UDP TCP outgoing from the TVU receiver on port 123 3 Permit all TCP UDP incoming traffic for port 8088 to receiver 4 Forward all traffic arriving on port 8088 of the external firewall interface to the IP address of the TVU Receiver This setup allows the TVUPack and receiver to automatically link with each other and permit video transport Recommended firewall configuration for TeamViewer TVU Networks uses TeamViewer software to enable remote support and troubleshoot ing To enable this software please ensure that either port 80 TCP or port 5938 TCP are open for outbound connections Recommended firewall configuration for remote control of TVUPack receiver from iPod or smartphone The TVUPack hotspot feature allows remote configuration of the TVUPack receiver set tings from a smartphone To enable this feature permit all TCP UDP incoming traffic for port 8288 to receiving terminal forward all traffic arriving on port 8288 of the external firewall interface to the IP address of the TVU Receiver This port is configurable Recommended firewall configuration for the FTP server This feature allows files to be uploaded to the FTP server in the Receiver To enable this feature permit all TCP UDP incoming traffic for port 21 to the receiving terminal for ward all traffic arriving on port 21 of the external firewall interface to the IP address of the TVU Receiver This port is configurable
38. gs for extraction Figure 6 C Viewing Downloading and Deleting Stored Data The TVUPack records all video it receives into a first in first out drive The last six hours of SD video or 1 5 hours of HD video are available for download from the TVUPack transmitter After the storage limit is exceeded the Pack records over the older video If the TVUPack is currently in Live mode begin by selecting Stop in the upper left corner This will stop the live streaming video feed and change the status to Preview The thumbnail of the current feed will display a stopped camera icon also indicating no transmission The system is now ready for managing the stored data If you need to go back into Live mode the stored data that is being exported or downloaded will be paused The process of exporting or downloading will resume once Live mode is disa bled again Exporting an entire Video Clip Take the steps outlined below to export an entire video clip Figure 7A 8 1 Click on the arrow A to open the File Export and Rename drop down menu 8 05 14 46 TVUPack TM8100 Set Up and Operating Guide 2 Select the clip B to display in the task list C 3 Click on the drop down menu arrow and select the Export format E 4 Rename the exported file in the Save As field F 5 Click Export to start the file export process G 6 Monitor the progress of the exported file D Le tome Two li A a w we we LAJ um 1 umem
39. icated for Hotspot amp Wi Fi port for Hotspot Wi Fi Ethernet One Gigabit Ethernet RJ45 Additional One Gigabit Ethernet RJ45 Additional Ethernet can be added via USB Ethernet Ethernet can be added via USB Ethernet dongle dongle Max Continuous 120W 120W Power AC Power Adapter 100 240V AC 100 240V AC DC Power Input 14 8 19V DC 14 8 19V DC Range Battery System Hot swappable dual battery packs with Hot swappable dual battery packs with industry standard Gold Mounts optional V industry standard Gold Mounts optional Mount configuration V Mount configuration External Battery 14 8V Minimum100Wh Gold Mount or 14 8V Minimum100Wh Gold Mount or Pema eae cota Moumtcomtzaraten opienalMountconfguration Battery Run Time 2 4 hours dual battery packs up to 4 hours 2 4 hours dual battery packs up to 4 Dimensions Pack 35x20x48cm 14 x8 x19 LxWxH 35x20x48cm 14 x8 x19 LxWxH Operating Temp 0 30 C 32 86 F 0 30 C 32 86 F Specifications are subject to change without notice 8 05 14 67 TVUPack TM8100 Set Up and Operating Guide TVU Pack Receiver A TR3100HD 3101HD TR3100SD 3101HD Electrical Line Voltage 100 240V AC 50 60Hz Line Voltage 100 240V AC 50 60Hz 5 2 2 6A 5 2 2 6A 1RU standard 19 rack mount inc slide 1RU standard 19 rack mount inc slide rails for round or square hole mount rails for round or square hole mount Audio Video
40. ing the charged battery from which the TVUPack is drawing power 8 05 14 14 TVUPack TM8100 Set Up and Operating Guide Powering the TVUPack After attaching a battery or the power adapter to the TVUPack simply press the round power button on the front of the unit to turn it on The button will illuminate green in dicating the unit is powered Transmitter Status Monitoring and Control from the Web From a web browser the TVU Transmitter status can be monitored and various parts of the transmission can be controlled This interface can be accessed using a standard web browser connected to the TVUPack s Hotspot See Configuring the TVUPack for Hotspot page 33 for details on how to connect to the Hotspot Note The images below are examples of how the screen would appear on an iPhone web browser Transmitter Status The Status tab provides system information networks Ethernet A System Model TM8200 SDI Version 4 0 0 278build293 B PID 0x5D79212D8EFC3B7A CPU Load C CPU Temp Battery 1 D Battery 2 8 05 14 15 TVUPack TM8100 Set Up and Operating Guide Config Input SDI Video 4 SDI Audio IFB Audio Level Video Input Type Input Format Connected R Status Latency Set Bitrate Current Bitrate Line Q Error R Network 1 2 3 4 5 6 7 8 9 TVUPack Transmitter Status Screen Description Scroll bar that allows users to monitor and control all aspects of a transmission includ
41. is the most important factor try decreasing the maximum bandwidth in 256k increments until the errors cease Operational Example 4 In this scenario the receiver is set to Interview mode but the pack is inside a building with poor data service The line quality indicator increases up to approximately 50 00 but the Quality counter is down at 1000 and there are occasional errors This indicates trouble on the underlying data networks Suggestion e Try increasing the delay in increments of 0 5 seconds to allow the system time to compensate for poor conditions on the cellular network 8 05 14 70
42. it Your video input source is now established and ready for broadcasting Analog Audio Amplification via Command Text If the analog audio level is found to be too low experiment with the amplification factor to boost the levels Amplification can be set from the SOURCE menu Select New Input Id O a Input Amplification Factor for Analo _ va id Value is 1 10 20 30 40 Attaching the Video Camera Connect the desired video output from your camera to the TVUPack TVUPack TM8100 works with all cameras that feature a live HDMI HD SDI SD or HD component SD or composite SD output With analog video inputs connect up to 2 channels of analog audio use INPUT CH1 2 on the breakout cable Note If you want to use HD your system must be HD enabled 8 05 14 32 TVUPack TM8100 Set Up and Operating Guide The TVU Pack TM2100 works with all cameras that feature a valid FireWire SD DV25 output Configuring the TVUPack for Hotspot Optional You can use an iPod or smart mobile device for wireless monitoring and control of the TVUPack transmitter To do this you must first join the Pack s internal hotspot 1 Ensure a hotspot card is in Slot 9 2 Search for the hotspot on your iPod smart device The SSID will be TVUPACK_XXXX where X is the last 4 digits of the packs PID 3 Connect to the SSID using your iPod smart device 4 The password is the last 8 digits of the PID of the backpack Note All characters
43. loaded to the FTP in the receiver will be displayed in this tab Any type of file can be uploaded to the FTP server and most of the media files can be played back in the FTP tab and output to SDI For further instructions see Uploading Media Content to the Receiver Using the FTP page 50 ER Records control panel Each time a video source is switched on and off the TVUPack automatically creates a new recording on its internal SSD in a FIFO loop This record 8 05 14 45 TVUPack TM8100 Set Up and Operating Guide Record Mode Controls and Functions Description ing utilizes a completely different encoder than what is used for the Live transmission This ensures that a high quality of version of any content whether Live or not Live is available See Records Control Panel for more information Page 46 the footage to download by time file download Records Control Panel The Records panel displays the number of recordings for each date on the scroll bar at the top The green circled numbers A that appear next to the dates show how many separate recordings have been captured on that day Figure 6 Thumbnails of each re cording B will display below the date bar Each thumbnail also shows the start time for the clip When you highlight a thumbnail its start and end times appear in the left hand column below the Download All button Use the green edit bar below the thumbnails to mark in and out C on the recordin
44. n to your usual FTP client 2 Retrieve the IP address of the TVUPack Receiver and plug it into the designated area on the FTP client 3 Type in the username and password of the TVUPack Receiver on the FTP The username is the last four digits of the PID of the Receiver while the password is the last eight digits of the PID of the Receiver 4 Drop the files you would like to upload into the FTP and they will be transferred to an FTP folder on the Local C disk drive These files will appear under the Downloaded tab on the TVUPack Receiver Interface TVU Test Pattern When a live transmission stream is stopped by the user and goes offline the preview screen on the receiver will display a TVU Test Pattern Figure 12 When there is an unin tentional interruption of the video stream the preview screen on the TVU Receiver in terface will go black for one minute and then switch over to the TVU Test Pattern 8 05 14 51 TVUPack TM8100 Set Up and Operating Guide Vides TVU _TCISID er 0 Not cossactod a ttt to aliada Se el E IE OO E w wo Figure 12 Accessing the WebR The TVU Receiver interface can be accessed from anywhere by using a standard webpage In order to access the WebR type in the follow URL http The IP address of the receiver you would like to access 8288 webr You will be brought to a login page To login the username is tvu and the password is the last 8 digits of the PID of the Recei
45. ng SD and Tape Feed Pp TVU networks Receiver a Video A B Bitrate kbps C Delay s D E Receiver Transmitter 8200 232b F Line Quality Error Rate Auto Set Mode PA G 8 05 14 24 TVUPack TM8100 Set Up and Operating Guide Record Mode Controls and Functions Description R Displays receiver name To view a different available receiver click the drop down menu to scroll through the options Solo When checked the particular TVUPack will only be shown as online on the receiver selected from the drop down menu Bitrate Delay Enter the desired transmission Bitrate and delay s Live Stop Live Starts and stops the live transmission Apply Applies changes made to bitrate latency or mode Displays current TVUPack Receiver ID TVUPack Transmitter ID Line Quality Error Rate and Auto Set Mode Select an optimized preset bit rate and latency based on broadcast setting s by choosing a different mode Return Video Feed This is a feature that can only be used on a TX3200 TX3000 or GX3200 series Transceiv er It will allow camera operator in the field have the ability to watch a return video feed from the studio of their Pack transmission or from an SDI input at the Transceiver The return video feed can be sent from the Receiver to the Transmitter when in Live Online or Standby modes View the return video feed via the TVUPack Transmitter Hot Spot using any WiFi enabled OS device with a standard
46. nt of at least 7A and rated at gt 100W 14 8 V The red LED indicator on the left hand battery mount illuminates to indicate that power is being drawn from the alternate right hand battery when two batteries are latched The illuminated LED is an indication that the left hand battery is discharged and no long er supplying power to the pack LED Battery Power Draw Indicator 8 05 14 13 TVUPack TM8100 Set Up and Operating Guide To unlatch the battery firmly press and hold down the black clip of the battery mount Slide the battery towards you Battery Latch Alternately you may use the included power adapter to power the TVUPack without using the batteries Please note The adapter does not act as a battery charger You must use the battery charger to charge your TVUPack batteries Hot Swapping Batteries TVUPack batteries are hot swappable The battery mounts are designed to drain one battery at a time When using two batteries if one battery is drained it will automatical ly start to use the power from the second battery allowing constant recording At this time take out the drained battery and charge it Note Batteries discharge individually beginning with the left one as you face the front of the TVUPack Replace discharged batteries one at a time beginning with the left bat tery The red LED light warns when the system is running on the second battery At this point it is safe to swap the one on the left Avoid swapp
47. nter this example uses slot ID 1 The Select your choice prompt and menu appear The menu has these choices 1 Refresh this card 2 Delete configure info of this card 3 Select slot 4 Exit 5 Set Change dialing instruction of this card Slot Information Screen C Select your menu number choice and press Enter this example uses menu item 5 Set Change dialing instruction of this card 8 05 14 27 TVUPack TM8100 Set Up and Operating Guide Note that the red underlined text on the screen is data input by the user Select your choice 5 Enter dial number for lt gt OLD VAL lt gt 99 Enter user name for lt gt OLD VAL lt gt card Enter password for lt gt OLD VAL lt gt card Enter APN for lt gt OLD VAL lt gt 3qnet Enter PPPSECUR for lt gt OLD VAL lt gt User Input Data Screen If all of your input data is correct the screen appears as follows Delete configure info of t Select slot lt Current slot is 4 Exit 5 Set Change dialing instruction of this user password I Informatior 6523197 lt number V_P 1D 1201 1001 default default lt number ct your choice Completed Data Screen D To configure the next data card select menu item 3 and press Enter Note The words in RED are the variables that have just been configured If these are not correct reconfigure this data card by choosing item 5 Also some service providers do not have Username passwo
48. o m n WLan E v _ e re a e ae _ 40 ore 4105 Budd G2 Y bpr prog Budd G2 T pre pr Buld ET hipit Suid LIS 1 OSes Derg Budd 136 T dr pnnta Suid 136 Spn png 46 one AGI ona poet lap lA Dowd rst Detete Dao rst Figure 8 Record Mode Controls and Functions Screen Figure 7B To select individual frames in a clip to export follow these steps Figures 9 10 8 05 14 47 TVUPack TM8100 Set Up and Operating Guide 1 Navigate through stored data history by day or hour A 2 Slide the start cursor B to the start of the time selected Mark in 3 Slide the end cursor C to the end of the time selected Mark out 4 Thumbnails of the in and out points will be generated by the system after a few moments 5 Once the in and out points are selected use the editing buttons D to down load play delete or stop the process 6 Select the Export format E 7 Re name the exported file and click the Export button F to start exporting 8 Select Export G to begin the process of encoding the video on the pack for transmission to the receiver 9 When the file reaches 100 H transfer to the Receiver hard drive is com plete and ready to be played out 10 The file can be found under location C TVUTransporterR download 0x where the last section is the unique PID of the TVUPack On a receiver paired with multiple packs there may be up to 10 of these folders B C Figure 9 Exporting a clip screen
49. on Audio level light display The two light displays provide visual monitoring of your au dio levels This displays dBFS audio input level at the Receiver Mode selection button and mode indicator lights Use this button to toggle through the receiver operational modes See Mode Selection page 39 for more information Operational mode selection buttons Use the operational mode buttons to choose an appropriate capture quality Each mode has a default bit rate and delay See Figure 2 and delay levels See Figure 2 Datacard monitor panel This monitor panel displays the current status of each data card See Figure 3 Monitor Histogram Displays throughput and IP address on each modem mb s By right clicking on the histogram scale you can configure the datacards of a particular transmitter See Configuring Modem Cards from the Receiver Interface on page 43 Connection mode and Connection strength indication The connection mode is dis played when available in the dark gray box between the carrier name as well as the connection strength See Connection Mode and Connection Strength page 41 for more information Reset Provides a full power reset for a particular modem TM8200 only Use this fea ture when the modem is no longer able to connect or is having problems On the TM8100 pressing RESET will force the modem to reconnect See F on Figure 60 Scale This drop down menu allows you to set the scale for the histogram graph Once
50. onfiguration was done correctly your entered information should appear under the New Config portion of the screen The red arrows in the image below indicates where to check for your entered information 8 05 14 29 TVUPack TM8100 Set Up and Operating Guide IP Status Screen Your Ethernet connection should now be ready to use Configuring a WI FI Connection via Command Text To configure the TVUPack to connect to a wireless network follow these steps 1 Ensure the wireless USB card is present on USB slot 10 Connect a USB keyboard to any USB port 1 7 3 From the TVUPack status screen type tvu in lower case and press Enter on your keyboard to display commands Follow these steps to establish a connec tion de Please Note All typed commands are CASE SENSITIVE A Type WIRELESS in the command line and press Enter to see a list of command options Enter command WIRELESS LIST L List device CONNECT C connect SCAN 5 Scan device DISCONNECT D Disconnect STATUS ST Get status of device EXIT EX Exit type command Wireless Command Screen B Type S in the command line to scan for active wireless networks in range and press Enter 8 05 14 30 TVUPack TM8100 Set Up and Operating Guide Active Link Screen C Type C in the command line and press Enter to connect to an available net work An input screen will appear and prompt you to enter the ESSID encryp tion key type p
51. ort Take the following steps to use the XMPilot Metadata feature Note The following instructions are based on integration with a Sony PMW 500 cam corder but will be similar for other PMW series cameras that support the CBK WA0O1 1 Power on your TVU Pack to ensure that this feature has been enabled by TVU Customer Support and is functioning on your TVUPack and your Receiver Make sure the TVUPack HotSpot feature is functioning normally The TVU Customer Support Team can help you verify this Also make sure the Sony CBK WA01 wireless adapter is connected to your camera and operating correctly 2 In your camcorder s WiFi Setting menu set the following functions e SSID TVUPACK XXXX where XXXX is the last 4 digits of your Pack s PID This is the default SSID for the TVUPack HotSpot e Network Type Infra e Authentication WPA e Encryption AES e Key insert the last 8 digits of the TVUPack PID All characters are upper case 8 05 14 59 TVUPack TM8100 Set Up and Operating Guide e WiFi Enable Once complete make sure Wi Fi Status shows connected It may display signal strength bars in the menu 3 In your camcorder s Network Setting menu set the following functions e DHCP Disable e IP Address 192 168 3 99 e Subnet Mask 255 255 255 0 e Default Gateway 192 168 3 1 e User Name admin e Password pmw 500 this may be different for other camcorders IMPORTANT If you have set a different de
52. q Bit Rate B R the current Latency transmission setting the TVUPack Receiver the Pack is currently transmitting to the current type of pre set transmission Setting the Video Input source the Video Format Note System Status values will only appear when the Transmission is Live 8 05 14 34 TVUPack TM8100 Set Up and Operating Guide TVUPack Transmitter Live Status Screen Description Data Card Status Monitor Shows the current number and status of all data cards connected to the TVUPack The status of data cards connected to the Pack will ap pear as green red or black Green status indicates that the data card is connected Red status indicates that the data card is attempting to dial Black status indicates there is no card TVUPack PID and Firmware Version Information Indicates the unit s identifying PID and version number and used when contacting TVU customer support Battery Status Indicates the status of battery levels for installed batteries Audio Input Level Monitor Dynamically displays the audio input level DBFS for TVUPack with graphical colors Standby Video Input Status When no camera is connected to the TVUPack the following is displayed in the LCD screen To tenadcast lve please power on the camera sad ONLINE B eee meet it to the TVU Pack UPLOAD Cc A Conmocted R Lal 2 AA AA Format E o G A OS A 9 0 D 2 E PID F1B6 DDO2 7551 8BF4 Ver 4 0 0 326build322 429 F T
53. rd or APN If this is the case continue to press Enter until the Select your choice prompt and menu appear E Select menu item 4 Exit and press Enter After exiting the interface the status screen should show the cards dialing and connect ing successfully Your pack is now ready to broadcast live If the cards do not come online or if you are having difficulty with configuring the data cards please contact TVU Networks Customer Support for further assistance Set Ethernet IP Connection via Command Text In addition to the data cards the TVU Pack comes with a gigabit Ethernet interface By default the ethO interface will attempt to lease an IP address through DHCP and no fur ther action will be required If a static Ethernet address is required follow these steps A Start at the menu commands screen Press lt Enter gt to show commands SETIP Set ip for LAN CARD or ABC Set datacard WIRELESS Set wireless SOURCE Set input source EXIT Return to main menu Enter command 8 05 14 28 TVUPack TM8100 Set Up and Operating Guide Command Display B Type SETIP on the Enter Command prompt and press Enter Set IP Display C During the configuration script hitting enter will accept the existing value or de fault Hit enter to accept NIC name eth0 e Enter IP address e Enter subnet mask e Enter default gateway e Enter DNS server IP address D The next screen shows the status of your connection If the c
54. rt Battery Status Indicates the status of battery levels for installed batteries Audio Input Level Monitor Dynamically displays the audio input level DBFS for TVUPack with graphical colors 8 05 14 36 TVUPack TM8100 Set Up and Operating Guide Operating the TVUPack Receiver The TVUPack Receiver has 3 operating modes basic advanced and record You can pair multiple TVUPacks to a Receiver but can only receive video from one at a time Depend ing on your specific license configuration there can be up to 10 TVUPacks paired with your Receiver For owners of the TVUPack HD version please contact TVU Customer Support at 1 650 440 4812 for instructions on setting up the pack for HD mode Live Viewing Mode Live Mode Controls and Functions Live Mode Controls and Functions Description System Information Displays Receiver Name PID unique identifier for TVU Receiv er Build Version Build Date and Record Time Remaining if the optional Receiver record option is select Transceiver Information Displays the input type and format the output type and format and IFB status See Figure 1 B Status panel Displays error rate line quality and battery status See Figure 1 D Refresh button Resets the video stream See Figure 1 8 05 14 37 TVUPack TM8100 Set Up and Operating Guide Live Mode Controls and Functions Description Stop buttons x2 Clicking on either Stop button ends the live transmissi
55. s VOW FP Hot Spot WIFI Available AP Lists Security Type SSID Label TVUPack Transmitter Wi Fi Status Screen Description A Scan Scan for available networks and will display the list of available networks to se lect from the Available AP Lists box Security Type Drop down menu displays the security type of the connection SSID Wireless network name Apply Press Apply for the changes to take effect 8 05 14 18 TVUPack TM8100 Set Up and Operating Guide Hotspot The Hotspot tab provides status information on clients connected via the Hotspot The Hotspot card should always be placed in the USB port on the TVU Transmitter networks riotspots Modems Hot Spot Connected Client Lists 78 6c 1c b3 a1 ae SSID Password Route Label TVUPack Transmitter Hot Spot Status Screen Description A Connected Client Lists Displays list of devices connected via Hotspots SSID Allows you to customize the Hotspot SSID be 8 characters and does not take affect until the system is rebooted Route Choose a specific modem WiFi network or Ethernet connection or choose Auto for the Hot Spot to be routed through a random modem connection Apply Press Apply for the changes to take effect 8 05 14 19 TVUPack TM8100 Set Up and Operating Guide Modems The Modem screen provides modem configuration information Many cellular data cards are automatically detected by the TVUPack and will self configure If
56. this is the case no further action will be required If a data card needs to be configured you can use this tab to configure specific data cards yq TVU networks eet ing penta Y Modems Upload Modems Available Slots A B ESN IEMI C User name Password E Encryption 0 O F Dial number G APN H I Label TVUPack Transmitter Modem Status Screen Description A B Ko D E F Ke H ESN IEMI A modem s unique identification number Username Obtain carrier user name information from the network carrier ooo Available Slots Drop down list of slots that are available for configuration Password Obtain carrier password information from the network carrier 8 05 14 20 TVUPack TM8100 Set Up and Operating Guide Upload The Upload screen gives you the ability to assign uploaded files to a particular receiver Conas TVU networks 3d gt BGAN Upload 467 png 470 png CN E Build 136 T SD png CM O Build 138 T SD png For each file uploaded choose the specific receiver to which you would like the files to be uploaded from the drop down menu under to the file name A Then hit apply B For instructions on uploading files from a TVUPack Transmitter to the TVUPack Receiver see AutoSync File Transfer Using Wireless Hotspot or Automatic Ingest of USB Memory Stick Content to TVUPack BGAN The BGAN tab provides BGAN transmission information networks
57. tmux when under the same conditions Addi tionally with Inverse StatMux file transfers are between 2X and 4X faster than stand ard Inverse StatMux This solution enables TVUPack to deliver resilient HD professional broadcast quality picture in even the most challenging wireless environments Once Inverse StatMux has been installed on a TVUPack a sign will appear next the version number on the TVUPack user interface Figure 19 and a IS will appear to the right of the PID when mousing over the thumbnail of a particular transmitter on the Re ceiver interface Figure 20 STAND BY UPLOAD Figure 19 8 05 14 57 TVUPack TM8100 Set Up and Operating Guide TVUPAA Locate E Ott hee Oline yes ue ra ve i PM M di PM TESTEZOO Kal SDD Ra FAJA Y if eve Ott lore we E TYU CALI TV EKI TW TIA Ta Of lee OM rre a M DARESI vu Figure 20 If you would like to enable Inverse StatMux beta please contact TVU Support Phone 1 650 440 4812 Email support tvupack com Skype skype tvupack Using the IFB Feature Optional The Interruptible Feedback IFB feature allows your news operations center to speak directly to a TVUPack in the field without the need for telephone contact The IFB option includes a mixer preamp The mixer has a USB port for connecting to your receiver and an XLR port for plugging in a microphone Setting up this option is as simple as plug and play
58. tronic news gathering All required tests for the TVUPack device as outlined in the regulations were performed by a third party test ing lab which issued a certificate of compliance for the TVUPack The certificate is applicable to both the FCC and CE Additionally the data modems used in TVUPack are commercially available off the shelf brands and have been FCC and carrier certified Supporting documentation demonstrating TVUPack s compliance with the applicable FCC regulations is available upon request Please contact us at 1 650 969 6732 for assistance and questions regarding approved modem cards for use with TVUPack 8 05 14 2 TVUPack TM8100 Set Up and Operating Guide TVUPACK TRANSMITTER COMPONENTS 0c ccc ccc ccccsccsccsscsscsccsccsecsscsscsscnscsscuscnseascees 4 TVUPACK RECEIVER COMPONENTS cccccecsccssccsccsscsccseccccsscsassacecsscsscsscescnscnseascees 5 TVUPACK TM8100 FEATURES AND INDICATORS 0 eee ceecescescescscescescesceees 6 TVUPACK TRANSCEIVER FEATURES AND INDICATORS c cece eee ccecce sce sce sce scescee sees 7 NETWORK AND FIREWALL CONFIGURATION a is 9 DATACARDS aa iii 10 INSTALE THE DATACAR DS nicas 11 CISCO SGHZ MIMO WA FRADAPTER ads aleta erat cero o ae de dee ta bed a o ee os a Y BDATLERIES acicate ia tion 13 ATTACH THE BATTERES NA ad N 13 FIOT SWAPPING BATTERIES otimni a a ire TRANSMITTER STATUS MONITORING AND CONTROL FROM THE WEB
59. unction e Green IFB function is connected but not in use e Green Gray Either when the transmitter is live with another receiver or when the transmitter is using the IFB function to speak with another receiver e Gray IFB Function not available for this transmitter Figure 4 To use the IFB function click the IFB indicator so that it turns red The IFB on off status is also indicated in the Status panel on the left side of the interface Additionally if a particular TVUPack has an IFB function the IFB is automatically turned on when that transmitter goes live One the live transmission is stopped the IFB function will be turned off 8 05 14 42 TVUPack TM8100 Set Up and Operating Guide Configuring Modem Cards from the Receiver Interface The modems can be configured on the TVUPack Receiver Interface by taking the follow ing steps 1 Right click the histogram of the modem you would like to configure 2 A pop up window will appear with the dial number APN and other necessary in formation E rs E O E H ALA sa Se ee P SAT ES ee 3 Hit Apply and the modem will be configured Adding an External IP Source On the left side of the Receiver interface there is a section for external sources such as YouTube A Figure 5A In order to add an external source to the Receiver GUI click the on the section header B 8 05 14 43 TVUPack TM8100 Set Up and Operating Guide You Tube
60. ver Please note that all the characters are upper case This WebR has all the same features and functions as the Receiver GUI Weoo fw 1017 MATAN meee tes WY Cont ew ete eo Figure 13 WebR interface 8 05 14 52 TVUPack TM8100 Set Up and Operating Guide TVU Social TVU Social allows broadcasters to post captured still images from a TVUPack s live video stream directly to social media networks such as Twitter with just the push of a button By using the new TVU Anywhere Pro app on an iOS device to connect with the TVUPack transmitter via WiFi field crews are able to easily capture and send images directly to supported social media platforms of their choice The TVU Anywhere Pro app can be downloaded for free from the App store on your iPhone iPad or iPad Mini Once the app is downloaded and you have launched the app simply tap on the Twitter icon A on the TVU Anywhere Pro interface Figure 14 Standby a0 E Off E ula AAA p io VO O82 Yo Record Start Upload Select Twitter Setting About Figure 14 You will be directed to a new page where you can easily capture and post images to Twitter Figure 15 You will be asked if TVU Anywhere Pro can access your Twitter ac count Select Allow in order to enable this feature Note Your iOS device must be connected to the TVUPack s HotSpot in order to capture of picture of the live transmission and post directly to Twitter See page 46 for dir

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