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1. hotEx RADIUS Manager User Guide 62 Managing Receptionist Role Pack Distribution This option allows you to distribute the packs generated The generated packs are distributed to the receptionists The receptionists will sell these packs to the customers To distribute packs 1 On the Main Screen select Receptionist and click Pack Distribution The Receptionist Pack Distribution screen is displayed Receptionist Pack Distribution Receptionist Name ID v Pack Number From ss To Field Description Receptionist Name Select the name id of the receptionist from the drop down list ID Pack Number Type the range of ticket numbers for the packs From Type the serial number from which you want to distribute in the From field To Type the serial number to which you want to distribute in the To field 2 To distribute the packs click Next Receiving Unsold Packs This option allows the administrator to receive the unsold packs from the receptionists To receive unsold packs 1 On the Main Screen select Receptionist and click Receive Unsold Packs You will see the Select Receptionist to get Unsold Packs screen hotEx RADIUS Manager User Guide 63 Managing Receptionist Role Select Receptionist to get Unsold Packs Receptionist Name ID Field Description Receptionist Name Select the name id of the receptionist from the drop
2. This field is mandatory 2 To generate a bill click Next The following message is displayed Bill Created for user demo hotEx RADIUS Manager User Guide 58 Managing Payments Postpaid Payment This option allows you to receive postpaid payment from the customer The customer can make the bill payment through cash or cheque based on the usage To make a postpaid payment 1 On the Main Screen click Payment and select Postpaid Payment The Select User Id screen is displayed Select User 1d Field Description User ld Select the user id for which you want to make payment You can select it from the drop down list This field is mandatory 2 Click Next The Usage Bill screen is displayed hotEx RADIUS Manager User Guide 59 Managing Payments Usage Bill Userid demo Name Start Date 2008 06 01 End Date 2006 06 04 Scherne Name Used Minutes 3 Charged Minutes 0 Charge 1000 Excess MB Charge 0 Total Charge 1000 Charge fos unterminaled session between start and end date is not included Payment Details Payment Mode Cash C Cheque bnn Cheque Number A Field Description Usage Bill This section displays the details of User id Name Start Date End Date Scheme Name Used Minutes Charged Minutes Charge Excess MB Charge and Total Charge Payment Details Payment Mode Select the payment mode that you want to m
3. 2 To set Dynamic DNS setting click Save PayPal Setting This option allows you to set view PayPal parameters The users can purchase the prepaid tickets through their creditcards paypal accounts using this feature This is an optional feature and is disabled by default The hotspot administrator can enable this feature Once this is done a caption PayPal Purchase will appear with a link on the client login screen Thus the users can click this link and buy the prepaid tickets online without having to contact the hotel caf reception To view Paypal Setting 1 On the Main Screen select Miscellaneous and click PayPal Setting You will see the PAYPAL screen hotEx RADIUS Manager User Guide 124 Email ID Miscellaneous PAYPAL EY Currency Codes Select Currency Y Button Caption IS C Enable Disable Field Description Email ID Type the email address This field can contain up to 32 alphanumeric characters This field is mandatory Currency Codes Select the appropriate currency code This field can contain up to 32 alphanumeric characters This field is mandatory Button Caption Type the button caption Enter the button caption characters from the pay pal transaction This field can contain up to 32 alphanumeric characters This field is mandatory Note 8 Enter the button caption characters from the pay pal transaction page This text box will sh
4. Field Description Select Plan Name Select the appropriate Plan Name from the drop down list By Registered Date Select the appropriate From date and To date 2 To view the unregistered pack details click View The Pack Report screen is displayed Report for Expired Packs The expired report keeps track of the expired coupons The coupons get expired after the validity period To view pack expired details 1 On the Main Screen select Reports point to Pack Report and click Expired The Pack Report screen is displayed Pack Report GE All Plan C Specific Plan inlimited F By Registered Date rom poe lec Te ocean a YYYY MM DD YYYY MM DD Field Description Select Plan Name Select the appropriate Plan Name from the drop down list By Registered Date Select the appropriate From date and To date 2 To view the expired pack details click View The Pack Report screen is displayed hotEx RADIUS Manager User Guide 82 Generating Reports Pack Report Pack Number Activation Code Plan Name Sold Date i Expired Date User ID 1 757 BRF73KPV BENZZ PARK 24h 2008 Jun 07 10 2 2008 Jun 08 10 2 2 709 BK6SKNBR BENZZ PARK 24h 2008 Jun 08 02 3 2008 Jun 09 02 3 3 711 PBFPBDYY BENZZ PARK 24h 2008 Jun 08 03 1 2008 Jun 09 03 1 4 710 BNB79ITM BENZZ PARK 24h 2008 Jun 08 10 1 2008 Jun 09 10 1 712 BJXGBUAF BENZZ PARK 24h 2008 Jun 09 01 4 2008
5. This field can contain numeric values ranging from 0 to 999 Other Limitations Free Hours Type the number of free hours for limited hours pack This field can contain values ranging from 0 to 999 hours hotEx RADIUS Manager User Guide 15 Plan Management This field is available only if Limited connection Type is selected Holiday Discount Type the holiday discount percentage for used minutes in this field This field can contain numeric values ranging from 0 to 999 Max Data Transfer Type the maximum data transfer in GB This field can contain numeric values ranging from 0 to 9999999 This field is optional Login Select an appropriate login mode The options are i No restriction ii Allow login only in this timings From Type the time from which login is provided To Type the time to which login is provided This filed can contain numeric values in hh mm format This option is available only for restricted login Discount Details Discount Details Select an appropriate discount mode The options are i No discount ii Off peak discount Discount Type the discount percentage for used minutes in this field This filed can contain numeric values ranging from 0 to 999 This option is available only for Off peak discount From To Type the time from which discount is provided Type the time to which discount is provided This filed can contain
6. Type the description of plan This filed can contain up to 30 alphanumeric characters and a maximum of 80 lines 3 Make the necessary changes and click Update hotEx RADIUS Manager User Guide 23 Plan Management Post paid Plan This option allows you to edit postpaid plan details if you want to make any changes To edit a postpaid plan 1 On the Main Screen click Plan Management select Edit Plan and click Postpaid Plan You will see the Edit Plan screen Edit Plan gt PostPaid select Pen Plan 2 Next gt gt 2 Select the plan from drop down list and click Next You will see the Edit Plan hotEx RADIUS Manager User Guide 24 Plan Management Edit Plan gt Postpaid Plan Plan Name 1 Hour Unlimited Connection Type Pack Cost Details G Unlimited g Limited Hors E Grace Period es Days Cost registration Fee pg Validity Hours Y Charging Type Discount Details Price Minute Fixed Price Price Table al No Discount Price Tablet Billing Intervel User Convenie Y E Off Peak Discount Discount A of used minutes Other Limitations Free Hours Llar Limited Hrs Pack Holiday Discount of used minutes Max Data Transfer GB Optional Excess Data Transfer Rs po Charge per MB Login Restriction No Restriction Allow Login Only in this Timings From to id Data Transfer Speed kbps Default Blank sets N
7. 0 00 5135 cash 2008 Jun 09 09 1 0 00 6 36 cash 2008 Jun 09 09 3 0 00 a 37 cash 2008 Jun 09 10 2 0 00 8 38 cash 2008 Jun 09 11 2 0 00 9 39 cash 2008 Jun 10 12 0 0 00 10 40 cash 2008 Jun 10 12 0 0 00 1 41 cash 2008 Jun 10 06 2 0 00 12 42 cash 2008 Jun 10 08 1 0 00 13 43 cash 2008 Jun 10 08 5 0 00 14 44 cash 2008 Jun 11 12 4 0 00 15 45 cash 2008 Jun 11 12 4 0 00 16 46 cash 2008 Jun 11 05 1 0 00 17 47 cash 2008 Jun 11 09 0 0 00 18 cash 2008 Jun 11 03 1 0 00 Room Report This gives the report of the sold tickets on the basis of the room name You can also view the usage details based on all specific rooms billed unbilled sessions and specific date To view room usage report 1 On the Main Screen select Reports and click Room Report You will see the Room Usage Report screen hotEx RADIUS Manager User Guide 100 Generating Reports Room Usage Report All Rooms Specific Room Billed Session Unbilled Session By Usage Date Fromfzoosza a JE to E Field Description Rooms The available options are i All Rooms ii Specific Room Select the room number from the drop down list Session Select the appropriate Session The available options are i Billed Session ii Unbilled Session By Date Select the appropriate From date and To date 2 Enter the appropriate information and click View You will see the Room
8. Pass WOl dsc d io ears eer 45 Editing USe6rACCOUNT 82 ad ase eae Ae ee Gee edie e Eaa ae As 46 Deactivate ACCOUNT eee eta cee 49 Activate ACCOUM sciences ote ctnte E ene tee ae cee ie eed Leet 49 Renewal Settings iiri aira aiea A A adie te tA a 50 Mac Authentic IO Msi ti ii td dee ees 51 A ed 51 Renew Mac Authentication ooooocccnnccccnnnoccccnnnoncnnnnnnnnonnnnnn cnn nono n cnn nono cnn n naar a cnn naar a cnn rana n cnn RASSA 54 Delete Mac Authentication ssnin ana EEEN EE rre 54 Set IAS TMG OU is siria 55 Chapter 5 57 Managing PAYINQUES ccc serna tna ocasionales 57 Billing for Postpaid USer ooooconnccccononocicnnonccncnnancnnnnnnnnn nn nnnnnn rre 58 Postpaid Pay Mitin A ce 59 Chapter 6 61 Managing Receptionist Role sceeeeeeeeeeseeeeeeeeeeeeeeeeeeeeseeeeeneaees 61 Adang a REceptiONISd Es 62 Pack DISTIDL O ies 63 Receiving Unsold Packs ae 63 Chapter 7 65 Managing Reseller cian 65 Adding a Resellet cio acia 66 hotEx RADIUS Manager User Guide 4 Editing Reseller Information icon ele ieee dele alc a ci nena 68 Deleting a Reseller IDs coo ii ARENA ee da ketene aes 71 Distributing the Packs iii ie 72 Chapter 8 75 Generatina ReDOMS cediendo ista 75 Plane isla ali 77 Reportfor Packs iii dd data 77 Repor Or USCIS cc occ ERE E E S ERRER 78 Pack aE EE E E a A ts 80 Reportior Registered Palkia Vie eee ee 80 Report for Unregistered PacksS ooommoccconnnccccnnocccccnonnnncn
9. RADIUS Manager User Guide 14 Plan Management Field Description Plan Name Type the name of the plan This is the name of the prepaid plan for example Prepaid 1 Hour This field can contain up to 20 alphanumeric characters This field is mandatory Connection Type Connection Type Select the appropriate connection type The options are i Limited ii Unlimited Hours Type the validity of the prepaid card in hours This field can contain values ranging from 0 to 9999 hrs For example to enter 30 minutes you should enter 0 5 This option is available only for the limited Connection Type Grace period Type the grace period in days The Grace Period is the time provided beyond the validity of the card For example if validity of the card is 10 days and the grace period is 2 days the user can use the prepaid card for a maximum period of 12 days This field can contain values ranging from O to 999 days Decimal values not accepted This option is available only for the limited Connection Type Cost Pack Cost Type the cost of the prepaid plan This field can contain numeric values ranging from 0 to 9999999 Decimal values are accepted Refer to Currency Prefix in Miscellaneous chapter Validity Type the validity of the prepaid plan and select the appropriate period from the drop down list The options are i Minutes ii Hours iii Days iv Months v Years
10. Usage Report screen hotEx RADIUS Manager User Guide 101 Generating Reports Room Usage Report Unbilled Sessions for All Rooms Room No Start Time End Time Used Minutes Charged Minutes Session Charge Data Translered 4 101 2008 06 12 10 32 2008 06 12 20 37 605 605 La 103716903 Sales Log Sheet This gives the report of the total sales between any two ticket numbers To View the Sales Log Sheet 1 On the Main Screen select Reports and click Sales Log Sheet You will see the Sales Log Sheet screen Sales Log Sheet Enter Pack Number ToL hotEx RADIUS Manager User Guide 102 Generating Reports Field Description Enter Pack Number To Enter the appropriate Pack Number 3 Enter the appropriate information and click Submit and then to be displayed the Pack Number in the Excel sheet hotEx RADIUS Manager User Guide 103 Chapter 9 Managing NAS This chapter consists of the following sections Guest Management a Creating Guest Information a NAS Management a Adding NAS Management Deleting NAS Management hotEx RADIUS Manager User Guide 104 Guest Management Managing NAS You can enter the Room Number and related Guest Details These details will be used while checking out or changing the room Creating Guest Information This option allows you to create guest information The data will be added to the database To create
11. XXX XXX This field can contain up to 15 numeric characters This field is mandatory SEONDARY DNS Type the secondary DNS address You can type in this format XXX XXX XXX XXX This field can contain up to 15 numeric characters This field is optional hotEx RADIUS Manager User Guide 113 Miscellaneous 3 To clear the fields click Cancel 4 Toset WAN interface static IP click Update You will see the screen as below Wan IP Address and Gateway are Updated Click here to Reboot to effect these changes 5 To reboot the system to effect the changes click Click here Admin Management This option allows you to view and edit user information You can add remove the user information and change the user passwords To set Web Administrator password 1 On the Main Screen select Miscellaneous and click Admin Management You will see the Admin User Management screen Set Web Administrator Password to access HotSpot Express WebAdmin Administration User Management UserName Ll Current Password ti E required unless new user New Password Ld Confirm New Password TU Action Change Password C New User C Remove User Field Description UserName Type the name of the user This field can contain up to 20 alphanumeric characters This field is mandatory Current Password Type the current password This field can contain up to 20 alphanumeric characters This fi
12. You can not activate him again To delete a reseller 1 On the Main Screen select Reseller and click Delete Reseller You will see the Delete Reseller screen Delete Reseller lt Reseller Id 2 Field Description Reseller ID Select the reseller identification number that you want to delete from the drop down list 2 To delete a reseller click Delete You will be asked to confirm Microsoft Internet Explorer E Do You Want to Delete this Reseller hotEx RADIUS Manager User Guide 71 Managing Resellers 3 Click Ok The reseller is deleted Distributing the packs This option allows you to distribute the packs The generated packs are distributed to the resellers The resellers will sell these packs to the customers To distribute a pack 1 On the Main Screen select Reseller and click Pack Distribution The Pack Sales screen is displayed Pack Sales Sale To Customer rc Reseller Reseller ID Plan Name ME Number Of Packs o Field Description Sold To Select the appropriate sale type The options are i Customer ii Reseller Reseller ID Select the reseller s id that you want to sell the packs Reseller ID is created automatically when we add reseller This field is available only if sold to reseller is selected Plan Name Select the name of the plan You can select it from the drop down list This field is mandator
13. a Plan This option allows you to edit plan s There are two types of plans Prepaid Plan and Post paid plan Prepaid Plan This option allows you to edit prepaid plan details if you want to make any changes To edit a prepaid plan 1 On the Main Screen click Plan Management select Edit Plan and click Prepaid Plan The Edit Plan screen is displayed hotEx RADIUS Manager User Guide 20 Plan Management Edit Plan gt PrePaid sect Pon v Next gt 2 Select the plan from drop down list and click Next The Edit Plan screen is displayed Plan lame Plan1 Pack Details s Unlimited Cost registration Fee 25 00 Hours Validity Days Grace Period Free Hours for Limited Hrs Pack Holiday Discount of used minutes 2 No Discount C Of peak Discount Max Data Transter GB leave blank for no limit Discount ia I of used minutes Login NoRestriction Allow Only in this Timings Rei To C a gt himm mato 02359 From gt ro ___ g timm bmatc000 23 59 Data Transfer Speed 10000 kbps Default Blank sets No Limits Plan Description hotEx RADIUS Manager User Guide 21 Plan Management Field Description Plan Name Type the name of the plan This is the name of the prepaid plan for example Prepaid 100 This field can contain up to 20 alphanumeric characters This field is mandatory Connection Type Connection Type Select the appropri
14. are i All Reseller ii Specific Reseller Select the Reseller Id from the drop down list Plan Select the appropriate Plan The available options are All Plan ii Specific Plan By Date Select the appropriate From date and To date 2 To view the reseller sales report click View You will see the Sale Report screen hotEx RADIUS Manager User Guide 97 Plan Name 1 plant 2 plant Day Report Generating Reports Sale Report Sold Date Pack Number Reseller ID 2008 06 16 17 47 1 2 2008 06 16 17 47 2 2 This gives the Sales Report of any particular day or a specific period of the tickets sold and the amount To view daily report 1 On the Main Screen select Reports and click Purchase Report You will see the Day Report screen hotEx RADIUS Manager User Guide 98 Generating Reports Day Report By Date YY YY MM DD YYYY MM DD C By Bill Number From Field Description By Date By Bill The available options are i Date ii Bill Number Select the appropriate From date and To date 2 To view the day report click View You will see the Pack Sales Bill screen hotEx RADIUS Manager User Guide 99 Generating Reports Pack Sales Bill Bill No Payment Mode Purchase Date Amount Pack No 11391 cash 2008 Jun 08 02 3 0 00 2 132 cash 2008 Jun 08 03 1 0 00 3 33 cash 2008 Jun 08 10 1 0 00 4 34 cash 2008 Jun 09 01 4
15. d ee ee i M aon DN Y4 o Sale Report Plan Name BENZZ PARK 24h BENZZ PARK 24h BENZZ PARK 24h BENZZ PARK 24h BENZZ PARK 24h BENZZ PARK 2hrs BENZZ PARK 24h BENZZ PARK 24h BENZZ PARK 24h BENZZ PARK 24h BENZZ PARK 2hrs BENZZ PARK 24h BENZZ PARK 24h BENZZ PARK 24h BENZZ PARK 24h BENZZ PARK 24h BENZZ PARK 24h BENZZ PARK 24h Sold Date 2008 06 08 14 34 2008 06 08 15 13 2008 06 08 22 10 2008 06 09 01 49 2008 06 09 21 16 2008 06 09 21 36 2008 06 09 22 20 2008 06 09 23 28 2008 06 10 12 01 2008 06 10 12 04 2008 06 10 18 27 2008 06 10 20 14 2008 06 10 20 52 2008 06 11 00 40 2008 06 11 00 41 2008 06 11 05 14 2008 06 11 09 06 2008 06 11 15 17 Pack Number 709 711 710 712 810 760 811 812 905 906 856 909 910 912 913 914 915 1003 Reseller Sales Report This gives the Sales Report of the tickets sold through Resellers To view reseller sales report 1 On the Main Screen select Reports point to Sales Report and click Reseller Sales You will see the Sales Report screen hotEx RADIUS Manager User Guide 96 Generating Reports Sales Report C All Reseller Specific Reseller Select Reseller Id 4 C All Plan Specific Plan Select Plan prepaid 10 hour gt By Date Pom uc YY YY IMMIDD YY Y YIMMIDD Field Description Reseller Id The available options
16. down list ID 2 To get the unsold packs click Next hotEx RADIUS Manager User Guide 64 Chapter 7 Managing Resellers This chapter consists of the following sections a Adding a Reseller a Editing Reseller Information a Deleting a Reseller ID a Distributing the packs hotEx RADIUS Manager User Guide 65 Managing Resellers Adding a Reseller You can add any number of resellers You can sell the tickets to these resellers The resellers can resell those tickets to their end users To add reseller 1 On the Main Screen select Reseller and click Add Reseller You will see the Add Reseller screen Company Information Personal Information Optional Add Zip Code y O County O Country o e Phone O Payment Details Commission Percentage Deposit Amount ss Paymode C Cheque Cash Field Description Full Name Mr Mrs Type the name of the reseller This field can contain up to 50 alphanumeric characters This field is mandatory Company Information Company Name Type the name of the company This field can contain up to 50 alphanumeric characters This field is mandatory Address Type the address of the company hotEx RADIUS Manager User Guide 66 Managing Resellers This field can contain up to 22 alphanumeric characters per line and a maximum of 80 lines This field is mandatory Zip Code Type the zip code This fiel
17. generated when pack is generated This field can contain values ranging from 1 to 9999999999999 This field is mandatory Ticket Number To Type the ticket number up to which you want to print Ticket number is the pack number generated when pack is generated This field can contain values ranging from 1 to 9999999999999 This field is mandatory Header Message Type the Header Message hotEx RADIUS Manager User Guide 35 Pack Management Header Message is the identifier that runs through the top of the document For example it can be the name of the ISP or hotel This field is optional Footer Message Type the Footer Message Footer Message is the identifier that runs through the bottom of the document for example Thank You This field is optional 2 To export details click Export 3 To view the print preview click Preview You will see the Preview screen Pack No 12 PIN 22222222 Pack No 13 PIN PP4TSUJ6 Plan Name 2hours Plan Name 2hours Username 2222 Username PP4T Password 2222 Password SUJ6 Validity 30 Days Validity 30 Days Max Data Transfer MB N A Max Data Transfer MB N A Bandwidth Kbps N A Bandwidth Kbps N A Amount 300 00 Amount 300 00 Export the above Tickets to Excel format 4 To print the pack details click Print 5 To export the tickets to Excel sheet click Export the above Tickets to Excel format Cancel P
18. numeric values ranging from 0 to 99999999 This option is available only for Off peak discount Data Transfer Speed Type the data transfer speed in kbps This filed can contain numeric values ranging from 0 to 9999999999 If the field is left blank no limits are set by default Plan Description Type the description of plan This filed can contain up to 30 alphanumeric characters and a maximum of 80 lines 2 Enter the appropriate details and click Create hotEx RADIUS Manager User Guide 16 Plan Management Postpaid Plan This option allows you to add a new postpaid plan To add a new postpaid plan 1 On the Main Screen click Plan Management select Add New Plan and click Postpaid Plan The Add New Plan screen is displayed Add New Plan gt Postpaid Plan Connection Type Cost Limited C Unlimited Pack Cost registration Fee Lo Grace Period lo Days Validity Price Mode Discount Details Price Minute c Fixed Price Price Table ic No Discount es Offpeak Discount Price Table1 Charge po Discount o ofused Minitues Billing Intervel Monthly yj No of days OO Oo after billing g Mmm Pimatoono239 Other Limitations Free Hours For Limited Hrs Pack Holiday Discount of used Minitues Maximum Allowed Data Transfer GB Leave blank for no limit Charge for Excess Data Transfer Login Limitation No Restriction C Allow Login on
19. user name This field can contain up to 31 alphanumeric characters This field is mandatory SMTP PASSWORD Type the SMTP password This field can contain up to 31 alphanumeric characters This field is mandatory 5 To update the SMTP settings click Update hotEx RADIUS Manager User Guide 128
20. 0015 TN INDIA Phone 93602 55005 hotEx RADIUS Manager User Guide ii Table of Contents About this GUIdE ii 7 mendo AUIS CC mina 8 PUrpOSe ofthis QUITO iii tdt 8 Typographical Conventions ws titi dsd 8 Customer SUPPOM assii geet waistline eho gi Wl ase eee eee 8 Chapter 1 9 Getting Started sis 9 oikea enie p cia 10 Starting hotEx RADIUS manager ccceecceeeeeeeeeeeeeneeeeeaeeseaeeeeeaeeseaeeseaeessaeeseaeeeseaeeseaeeseneeeseeeeeaes 10 Shutting down hotEx RADIUS managet ccccccceecceeeeeeeeeeeeeeeeeseaeeseeeeeeaeeseeeeseaeeseaeeseieeesseeeeaes 11 Understand the hotEx RADIUS manager user INterfaCe eccccececeeneeeeeeeeeteeeeeeeeeeaeeteneeeseaeeeeaes 11 Chapter 2 13 Pla Manage Menos nn 13 Adding a New Pla oia EE RE ae ciao ep 14 Prepad Plane iio da 14 Postpaid Platina ee yee etn rs ii a 17 Editing a Pla nui e he ed ee liege ae 20 Prepald Planes seco cs tee Ii 20 Postpaid Hd ET OOO OOO yg 0 cbt ERE EERE cctan AS AEA AEAEE EE 24 Deling a Pl cid A a 28 Price Table iii A AAA ARA a A A 29 Puca Table lenin ion adi 30 Chapter 3 32 Pack Management 32 Generate An 33 Print COdES siressa oparia cease chek Seat eaten eE Aaa te esata es cee ha caterer E E eater stented 34 hotEx RADIUS Manager User Guide GancelRackS is cda ld oe lied 36 Set Pack EXPY ira at az 37 Chapter 4 39 Managing USOS ia 39 Sell Pak iii it iaa 40 FROGISTON musical ll acia 43 Renew a Plis a dd 44 Reset
21. Click Here Restoring Database This option allows you to restore the backedup database file You can upload the database file and restore it To restore the old database file 1 On the Main Screen select Database and click Restore You will see the Restore from Old Database screen Restore from Old Database Select a BackedUp Database file to upload sf Browse To Restore Blank Database Click Here Click Browse navigate and select the database file that you want to restore Click Upload 4 To restore blank database click Click Here hotEx RADIUS Manager User Guide 109 Managing Database hotEx RADIUS Manager User Guide 110 Miscellaneous This chapter consists of the following sections IP Setting Admin Management Setting Access Rights URL Redirection Currency Prefix Welcome Message Upload Logo GB Calculator Testing Internet Connectivity Setting Terms amp Conditions DynDns Setting Pay Pal Setting Email Statement hotEx RADIUS Manager User Guide 111 Miscellaneous IP Setting This option allows you to view IP settings of the server You can update the IP Number accordingly Usually this would be a Public Static IP which can be reachable from all the client hotspot locations To view IP settings 1 On the Main Screen select Miscellaneous and click WAN IP Setting You will see WAN IP Setting screen WAN IP Setting Assign Static IP for WAN Interface Obtain
22. Details page You will see the screen as below Issue These Packs to Reseller or Customer Pack Number Plan Name 10 2hours 9 2hours hotEx RADIUS Manager User Guide 74 Chapter 8 Generating Reports This chapter consists of the following sections a Plan Report Report for Packs Report for Users a Pack Report Report for Registered Pack Report for Unregistered Packs Report for Expired Packs Report for Receptionist Stock Holding Report to Track a Pack User Report Report for List Users Report for User Status a Usage Report Payments Report Unpaid Bills Report a Reseller Report Purchase Report a Sales Report a Direct Sales Report Reseller Sales Report a Day Report hotEx RADIUS Manager User Guide 75 Generating Reports ma Room Report a Sales Log Sheet hotEx RADIUS Manager User Guide 76 Generating Reports Plan Report The plan report is high level report that lets you know the status of sold unsold PIN Report for Packs The pack report provides a more detailed view of the PIN based on all plan specific sold unsold and specific date To view pack status report 1 On the Main Screen select Reports and point to Plan Report and click Packs The Plan Report screen is displayed Plan Report All Plan Specific Plan inlimited Sold Unsold By Date rom poem Ju YYYY MM DD Y YY MM OD Field Description Plan Select the appropriate Plan
23. Generating Reports Payment Report C All Users al Specific User Select User ld cyberpro By Date rom a E YY Y MM DD YEOPTIMIMDD Field Description User Type Select the appropriate User Type The available options are All Users ii Specific User Select User Id Select the User Id from drop down list By Date Select the appropriate From date and To date 2 To view the payment details click View You will see the screen as below hotEx RADIUS Manager User Guide 90 Generating Reports Start Time Used Minutes End Time i 1 2008 May 26 10 2 2008 May 27 12 1 2 2008 May 27 08 2 2008 May 27 08 3 General informations Plan Details User ID frase Deactivate Plan Name lan 2hrs Status Offline Plan Type read Password bess jm AORERE ERSS S Name Expiry Date Address o Due Date 2008 May 27 10 22 19 PM EmailiD ooo Remaining Minutes o gt e bre Number Transfer Limit Bytes Usage Report for TB6E Charged Minutes Charged Amt BytesTransferred 391074193 35010528 111 Unpaid Bills Report The unpaid bill report lists the all the users who are yet to make the payment To view unpaid bills 1 On the Main Screen select Reports point to User Report and click Unpaid Bills You will see the Payment Report screen hotEx RADIUS Manager User Guide 91 Generating Repo
24. IN number Type the password of the guest as per the given User ld created during registration This field can contain up to 20 alphanumeric characters This filed is mandatory LAN IP Address Type the LAN IP address The LAN IP address should be in the range 192 168 104 XX 24 only This filed is mandatory WAN IP Address Type the WAN IP address Type the IP address of the user s choice For example 61 245 23 26 This filed is mandatory WAN NET Mask Type the WAN sub Net mask address Type the IP address of the user s choice For example 255 255 255 0 This filed is mandatory WAN Broadcast Type the WAN Broadcast address Type the IP address of the user s choice For example 61 245 23 255 This filed is mandatory Note WAN IP for the given MAC Address There is no restriction on this but is B Tick Assign Static WAN IP for this MAC address when using a STATIC purely the choice of the User When this box is checked the below fields will be highlighted 2 To register Mac authentication click Update 3 To clear the entered values click Cancel 4 To export data click Export hotEx RADIUS Manager User Guide 53 Managing Users Renew Mac Authentication This option allows you to renew MAC authentication To renew Mac authentication 1 On the Main Screen select User Management and click Mac Authentication and select Renew You will see the MAC Authenti
25. IP address From DHCP server Assign PPPoE for WAN Interface Current WAN Interface Details Link encap Ethernet HWaddr 00 03 FF 33 52 07 inet addr 192 168 1 55 Bcast 192 168 1 255 Mask 255 255 255 0 UP BROADCAST RUNNING MULTICAST MTU 1500 Metric 1 RX packets 1832 errors 0 dropped 0 overruns 0 frame 0 TX packets 2638 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 100 RX bytes 157407 153 7 Kb TX bytes 625097 610 4 Kb Interrupt 11 Base address O0xf000 2 Select the appropriate option and click Next You will see WAN Interface Static IP Setting screen hotEx RADIUS Manager User Guide 112 Miscellaneous WAN Interface Static IP Settings WAN IP Address ex 61 245 23 26 WAN NET Mask ex 255 255 255 0 GATEWAY IP ex 61 245 23 1 PRIMARY DNS SECONDARY DNS ______ Field Description WAN IP Address Type the WAN IP address You can type in this format XXX XXX XXX XXX The Wan IP address depends upon the internet service provider This field is mandatory WAN NET Mask Type the Wan net mask IP address You can type in this format XXX XXX XXX XXX This field can contain up to 15 numeric characters This field is mandatory GATEWAY IP Type the gateway IP address You can type in this format XXX XXX XXX XXX This field can contain up to 15 numeric characters This field is mandatory PRIMARY DNS Type the primary DNS address You can type in this format XXX XXX
26. Jun 10 01 4 6 810 DRMHKNDK BENZZ PARK 24h 2008 Jun 09 09 1 2008 Jun 10 09 1 7 760 TG37DF9C BENZZ PARK 2hrs 2008 Jun 09 09 3 2008 Jun 10 12 3 8 811 5SWWK36GDA BENZZ PARK 24h 2008 Jun 09 10 2 2008 Jun 10 10 2 9 812 8PD4NYWB BENZZ PARK 24h 2008 Jun 09 11 2 2008 Jun 10 11 2 10 905 PWB2FZXQ BENZZ PARK 24h 2008 Jun 10 12 0 2008 Jun 11 12 0 11 906 TMVSDMEE BENZZ PARK 24h 2008 Jun 10 12 0 2008 Jun 11 12 0 12 856 ZOBPBNEM BENZZ PARK 2hrs 2008 Jun 10 06 2 2008 Jun 10 09 2 Report for Receptionist Stock Holding At any time you can know which are the tickets already distributed are with the receptionist Thus you can know the stock position of the tickets To view receptionist stock holding report 1 On the Main Screen select Reports point to Pack Report and click Receptionist Stock Holding You will see the Receptionist Stock Hold Report screen 1 2 Receptionist Stock Holding Report Pack No Plan Name PIN Receptionist ID 18 test 68A3YHNB 500 i 19 test NIYNKMFK 500 2 To save the unsold ticket details please click the Export button hotEx RADIUS Manager User Guide 83 Generating Reports Report to Track a Pack This feature is useful to track the status of a ticket whether it is sold unsold To track a pack 1 On the Main Screen select Reports point to Pack Report and click Pack Report The Track A Pack screen
27. Manager User Guide 67 Managing Resellers Deposit Amount Type the deposit amount It is the amount to be deposited to the service provider to become a reseller This field is optional Paymode Select the appropriate payment mode The options are i Cash ii Cheque This field is mandatory Bank Name Type the name of the bank This field is available only if the payment mode is by cheque Cheque Number Type the cheque number This field is available only if the payment mode is by cheque 2 To reset the fields click Reset 3 To add a new reseller click Add Editing Reseller Information This option allows you to edit the reseller details if you want to make any changes To edit a reseller 1 On the Main Screen select Reseller and click Edit Reseller You will see the Select Reseller Id screen Select Reseller Id Reseller Id Field Description Reseller ID Select the reseller s id that you want to sell the packs Reseller 1D is created automatically when we add reseller This field is available only if a reseller is created hotEx RADIUS Manager User Guide 68 Managing Resellers 2 To edit the reseller details click Next You will see the Edit Reseller screen Full Name Mr Mrs Company Information Personal Information Optional Address Zip Code Zip Code Country Countr y Phone Phone Pa
28. No data found Field Description General Information User Name ID Type the name of the user This field can contain up to 19 alphanumeric characters This filed is mandatory Status This field shows the current status of the user This field can contain up to 28 alphanumeric characters This field is optional Password Type the appropriate password This field can contain up to 15 alphanumeric characters This field is mandatory First Last name Type the first name and last name of the user This field can contain up to 30 alphanumeric characters This field is optional Address Type the reseller s personal address hotEx RADIUS Manager User Guide 47 Managing Users This field can contain up to 22 alphanumeric characters per line and a maximum of 80 lines This field is optional E Mail ID Type the reseller s personal e mail address This field can contain up to 50 alphanumeric characters This field is optional Phone Number Type the phone number of the user This field can contain up to 28 alphanumeric characters This field is optional Plan Details Plan Name This field displays name of the plan This is the name of the prepaid plan for example Prepaid 100 This field can contain up to 20 alphanumeric characters This field is displayed automatically Plan Type This field displays the plan type This field is displayed autom
29. The available options are i All Plan ii Specific Plan Status Select the appropriate status of the PIN The available options are i Sold ii Unsold hotEx RADIUS Manager User Guide 77 Generating Reports Select Date Select the appropriate From date and To date 2 To view the pack status click View The Plan Report screen is displayed Plan Report Pack Number Sold Date Reseller ID l Plan Name 1 709 2008 06 08 14 34 BENZZ PARK 24h I A 2008 06 08 15 13 BENZZ PARK 24h 3 710 2008 06 08 22 10 BENZZ PARK 24h 4 712 2008 06 09 01 49 BENZZ PARK 24h Ss 810 2008 06 09 21 16 BENZZ PARK 24h 6 760 2008 06 09 21 36 BENZZ PARK 2hrs 7 811 2008 06 09 22 20 BENZZ PARK 24h 8 812 2008 06 09 23 28 BENZZ PARK 24h 9 905 2008 06 10 12 01 BENZZ PARK 24h 10 906 2008 06 10 12 04 BENZZ PARK 24h 11 856 2008 06 10 18 27 BENZZ PARK 2hrs 12 909 2008 06 10 20 14 BENZZ PARK 24h 13 910 2008 06 10 20 52 BENZZ PARK 24h 14 912 2008 06 11 00 40 BENZZ PARK 24h 15 913 2008 06 11 00 41 BENZZ PARK 24h 16 914 2008 06 11 05 14 BENZZ PARK 24h 17 2008 06 11 09 06 BENZZ PARK 24h Export Report for Users The user report provides a more detailed view of the PIN based on all plan specific sold unsold and specific date To view users status report 1 On the Main Screen select Reports point to Plan Report a
30. Type the validity of the prepaid plan and select the appropriate period from the drop down list The options are i Minutes ii Hours iii Days iv Months v Years This field can contain numeric values ranging from 0 to 999 Price Mode Price Mode Select the appropriate price mode The options are hotEx RADIUS Manager User Guide 18 Plan Management i Price Minute ii Fixed Price iil Price Table iv Price Table 1 Charge Type the charge amount in dollars This field can contain values ranging from 0 to 999999999 For Price Table and Price Table 1 modes the charge is 0 by default Billing Interval Select the billing interval from the drop down list The options are i Monthly ii Bimonthly iii Quarterly iv Half yearly v Yearly According to user s convenience Due Days Type the number of days provided after the billing due date This field can contain values ranging from 0 to 999 Discount Details Discount Type the discount percentage for used minutes in this field This filed can contain numeric values ranging from 0 to 999 This option is available only for Off peak discount From Type the time from which discount is provided To Type the time to which discount is provided This filed can contain numeric values in hh mm format This option is available only for Off peak discount Other Limitations Free Hours Type the number of free hours for lim
31. Z PARK 24h PrePaid 445 2008 06 12 00 41 53629344225 BENZZ PARK 24h PrePaid 1385 2008 06 12 09 06 53684885671 benzzpark admin PrePaid 497799 2009 05 23 12 44 NiA 1 2 3 4 5 6 B 9 5 o 2 If you want to save the reportt Click Export button All Users Report To view all users details 1 On the Main Screen select Reports point to User Report and then point to List Users and click All Users You will see the User List screen hotEx RADIUS Manager User Guide 85 Generating Reports User List Userid Plan Name Plan Type Address Remaining Min Expiry Date Full Name Data Transfer BENZZ PARK 24h PrePaid 1214 2008 06 11 20 14 53652586844 BENZZ PARK 24h PrePaid 1287 2008 06 12 15 17 53670966610 ULD PrePaid 484901 2009 05 14 13 46 NIA BENZZ PARK 24h PrePaid 1315 2008 06 12 00 40 53681473971 benzzpark admin PrePaid 517874 2009 06 06 11 19 NIA BENZZ PARK 24h PrePaid 1267 2008 06 11 20 52 53661243614 BENZZ PARK 24h PrePaid 1139 2008 06 12 05 14 53681082198 BENZZ PARK 24h PrePaid 445 2008 06 12 00 41 53629344225 BENZZ PARK 24h PrePaid 1385 2008 06 12 09 06 53684885671 benzzpark admin PrePaid 497799 2009 05 23 12 44 NIA oan nne wn o 2 Click Export to save the data in Ms Excel format Report for User Status The status report gives the general information and the plan details of a particular user To view the user status 1 On the Main Screen
32. a guest 1 On the Main Screen select NAS select Guest Management and click Create Guest You will see the Guest Information screen Guest Information Guest Name Room Number Phone Number Select Plan Field Description Guest Name Type the name of the guest This field can contain up to 20 alphanumeric characters This field is mandatory Room Number Type the room number This field can contain up to 20 alphanumeric characters This field is mandatory Phone Number Type the phone number This field can contain up to 20 alphanumeric characters This field is optional Select Plan hotEx RADIUS Manager User Guide Select the name of the plan You can select it from the drop down list This field is mandatory 105 Managing NAS NAS Management You can enter the details of client hotspot locations You can add more than one location using this You can also delete any location Adding NAS Management This option allows you to add client location This data will be added to the database To adding NAS Management 1 On the Main Screen Select NAS Management and Click Add NAS You will see the Add Client Location screen Add Client Location Secret Field Description Domain Name IP Type the name of the Domain IP address Secret Type the secret of the client 2 To add a client location click Add You will see the C
33. acks You can cancel a single or multiple tickets To cancel packs 1 On the Main Screen click Pack Management and select Cancel Packs You will see the Cancel Pack screen hotEx RADIUS Manager User Guide 36 Pack Management Cancel Pack f Single Pack C Multiple Packs Field Description Single Pack Type the ticket number for the pack This option is available only for Single Pack cancellation Multiple Packs Type the range of ticket numbers for the packs From Type the staring ticket number in the From field To Type the ending ticket number in the To field This option is available only for Multiple Packs cancellation 2 To cancel the packs click Cancel Pack Set Pack Expiry This option allows you to set pack expiry time By default the set pack expiry is 20 days The administrator can take back the expired tickets To set pack expiry 1 On the Main Screen click Pack Management and select Set Pack Expiry You will see the Set Pack Expiry screen hotEx RADIUS Manager User Guide 37 Pack Management Set Pack Expiry Set Packs to expire days after sold Field Description Set Packs to expire Type the number of days for the packs to expire after sold days after sold It is the number of days after which a sold packet will be expired when not activated Its default value is 20 days This field can contain values ranging from 0 to 9999 days Thi
34. aging Users Field Description User ID Select the user s id that you want to reset the password This field can contain up to 19 alphanumeric characters This filed is mandatory 2 To reset the password click Reset Editing User Account You can edit any user account and change the parameters such as password name etc To edit user account 1 On the Main Screen select User Management and click Edit User Account The Edit User Account screen is displayed Edit User Account userid seee ss Field Description User ID Select the user s id that you want to edit the account This field can contain up to 19 alphanumeric characters This filed is mandatory hotEx RADIUS Manager User Guide 46 Managing Users 2 To edit the user account click View You will see the Edit User Account screen General informations Plan Details User ID John Peter Activate Plan Name Status Offline Password seses res Plan Type Prepaid i Registratio Renewal 2008 May 28 11 10 39 AM 2008 May 28 11 10 39 AM First Last john peter Date Y Name Expiry Date 2008 05 30 11 10 39 Address E 5 Due Date 2008 May 30 11 10 39 AM Email ID john gmail cam Remaining Minutes iE amare 19845318182 O Number ee Remaining Data Transfer Limit Bytes Usage Report for J49J Start Time End Time Used Minutes Charged Minutes Charge Amt BytesTransferred
35. ain up to 10 alphanumeric characters This field is optional Country Type the name of the country This field can contain up to 50 alphanumeric characters This field is optional Phone Type the reseller s personal phone number This field can contain up to 25 alphanumeric characters This field is optional Email Type the reseller s personal e mail address This field can contain up to 50 alphanumeric characters This field is optional Payment Details Commission Percentage Type the commission percentage It is the percentage which the reseller gets as commission from the service provider This field is optional Deposit Amount Type the deposit amount It is the amount to be deposited to the service provider to become a reseller This field is optional Paymode Select the appropriate payment mode The options are Cash i Cheque hotEx RADIUS Manager User Guide 70 Managing Resellers This field is mandatory Bank Name Type the name of the bank This field is available only if the payment mode is by cheque Cheque Number Type the cheque number This field is available only if the payment mode is by cheque 3 Make the necessary changes and click Update 4 To reset all the fields click Reset Deleting a Reseller ID You can delete any reseller at any time Once the reseller is deleted the deletion is permanent
36. ake payment The options are Cash and Cheque Bank Name Type the name of the bank This field is available only if the payment mode is by cheque Cheque Number Type the cheque number This field is available only if the payment mode is by cheque 3 To reset the fields click Reset 4 To make the payment click Submit hotEx RADIUS Manager User Guide 60 Chapter 6 Managing Receptionist Role This chapter consists of the following sections a Adding a Receptionist Pack Distribution ma Receiving Unsold Packs hotEx RADIUS Manager User Guide 61 Managing Receptionist Role Adding a Receptionist This option allows you to add a receptionist These receptionists can be from hotels airports restaurants and railway stations The generated packs are distributed to these receptionists The receptionists will be selling the prepaid tickets to the users To add a receptionist 1 On the Main Screen select Receptionist and click Add Receptionist You will see the Add Receptionist screen Add Receptionist AAA Address Field Description Name Type the name of the receptionist This field is mandatory Address Type the address of the receptionist This field is mandatory 2 Enter the appropriate details and click Add You will see the Receptionist Added Successfully screen Receptionist Added Successfully John Peter No 12 M G Road Chennai
37. anaging Users packs available in the selected plan This field is mandatory 2 Click Check Availability amp Proceed You will see the Payment Details screen Scheme Name Quantity Total Cost 2hours 2 600 Payment Details Payment Mode 7 Cash 7 Cheque Field Description Payment Mode Select the appropriate payment mode The options are Cash ii Cheque This field is mandatory Bank Name Type the name of the bank This field is available only if the payment mode is by cheque Cheque Number Type the cheque number This field is available only if the payment mode is by cheque 3 If you want to select the packs manually click Manual Pack Selection The Select Packs and Click Sell screen is displayed hotEx RADIUS Manager User Guide 41 Managing Users Select Packs and Click Sell 2hours 2hours 2hours 2hours 2hours 4 Select the number of packs under Select and click Sell You will the screen as below Issue These Packs to Reseller or Customer Pack Number Plan Name 7 2hours 8 2hours 5 If you want to select the packs automatically click Auto Pack Selection on the Payment Details page You will see the screen as below Issue These Packs to Reseller or Customer Pack Number Plan Name 10 2hours 9 2hours hotEx RADIUS Manager User Guid
38. ate connection type The options are i Limited ii Unlimited Hours Type the validity of the prepaid card in hours This field can contain values ranging from 0 to 9999 hrs For example to enter 30 minutes you should enter 0 5 This option is available only for the limited Connection Type Grace period Type the grace period in days The Grace Period is the time provided beyond the validity of the card For example if validity of the card is 10 days and the grace period is 2 days the user can use the prepaid card for a maximum period of 12 days This field can contain values ranging from 0 to 999 days Decimal values not accepted This option is available only for the limited Connection Type Pack Details Cost registration fee Type the cost of the prepaid plan This field can contain numeric values ranging from 0 to 9999999 Decimal values are accepted Refer to Currency Prefix in miscellaneous chapter Validity Type the validity of the prepaid plan and select the appropriate period from the drop down list The options are i Minutes ii Hours iii Days iv Months v Years This field can contain numeric values ranging from 0 to999 Other Limitations Free Hours Type the number of free hours for limited hours pack This field can contain values ranging from 0 to999 hours hotEx RADIUS Manager User Guide 22 Plan Management This field is availab
39. ate period from the drop down list The options are i Minutes ii Hours iii Days iv Months v Years This field can contain numeric values ranging from 0 to 999 Price Mode Price Mode Select the appropriate price mode The options are hotEx RADIUS Manager User Guide 26 Plan Management i Price Minute ii Fixed Price iil Price Table iv Price Table 1 Charge Type the charge amount in dollars This field can contain values ranging from 0 to 999999999 For Price Table and Price Table 1 modes the charge is 0 by default Billing Interval Select the billing interval from the drop down list The options are i Monthly ii Bimonthly iii Quarterly iv Half yearly v Yearly According to user s convenience Due Days Type the number of days provided after the billing due date This field can contain values ranging from 0 to 999 Discount Details Discount Type the discount percentage for used minutes in this field This filed can contain numeric values ranging from 0 to 999 This option is available only for Off peak discount From Type the time from which discount is provided To Type the time to which discount is provided This filed can contain numeric values in him format This option is available only for Off peak discount Other Limitations Free Hours Type the number of free hours for limited hours pack This field can contain values ranging fr
40. atically Registration Renewal Date This field displays registration renewal Date This field is displayed automatically Expiry Date Type the expiry date This field should be 2008 07 02 10 26 53 In the format This field can contain up to 28 alphanumeric characters This field is mandatory Due Date This field displays the due date This field is displayed automatically Remaining Minutes Type the remaining minutes This field can contain up to 28 numeric characters This field is mandatory Remaining Data Transfer Limit Bytes This field displays the remaining data transfer limit bytes This field is displayed automatically 3 To clear the fields click Cancel 4 To update the fields click Update 5 To export details click Export hotEx RADIUS Manager User Guide 48 Managing Users Deactivate Account You can DeActivate any user using this option You can again ReActivate the DeActivated user for any reason To deactivate account 1 On the Main Screen select User Management and click Deactivate Account The Deactivate User Account screen is displayed Deactivate User Account Select User ID Field Description Select User ID Select the user s id that you want to deactivate the account This field can contain up to 19 alphanumeric characters This filed is mandatory 2 To deactivate the user click Deactivate Th
41. ation GB Calculator This option allows you to convert data size to different scales You can enter a value in any field the other fields will be updated automatically To convert data 1 On the Main Screen select Miscellaneous and click GB Calculator The Enter one known size variable to find the rest screen is displayed hotEx RADIUS Manager User Guide 120 Miscellaneous Enter one known size variable to find the rest terabytes gigabytes Od megabytes _ kilobytes _ Field Description terabytes Type the data size in terabytes This field can contain up to 20 numeric characters This field is optional gigabytes Type the data size in gigabytes This field can contain up to 20 numeric characters This field is optional megabytes Type the data size in megabytes This field can contain up to 20 numeric characters This field is optional kilobytes Type the data size in kilobytes This field can contain up to 20 numeric characters This field is optional bytes Type the data size in bytes This field can contain up to 20 numeric characters This field is optional 2 To view the results click Calculate Testing Internet Connectivity This option allows you to test Internet connectivity You can PING to any other PC Router Internet Domain WebSite to check the connection hotEx RADIUS Manager User Guide 121 Miscellaneous To test Internet connectiv
42. can contain up to 80 alphanumeric characters This field is optional If you do not want to redirect leave the field blank 5 Toset the URL redirection click Set This feature is useful to set the URL Redirection for the all hotspot locations If you would like to have a separate URL Redirection for each hotspot location with unique NAS ID please contact support hotspotexpress in for customization hotEx RADIUS Manager User Guide 117 Miscellaneous Currency Prefix This option allows you to set the currency prefix currency code symbol The default symbol is To set currency prefix 1 On the Main Screen select Miscellaneous and click Currency Prefix The Currency Prefix screen is displayed Currency Prefix Currency Code Symbol Field Description Currency Code Type the appropriate currency prefix Symbol This field can contain up to 3 alphanumeric characters The default symbol is This field is optional 2 To set currency prefix click Update Welcome Message The option allows you to configure your welcome message This welcome message will be displayed during the login time You can also use your own HTML tags to format the page to suit your requirements hotEx RADIUS Manager User Guide 118 Miscellaneous To edit welcome message 1 On the Main Screen select Miscellaneous and click Welcome Message You will see the Welcome Message to be dis
43. cation Renewal screen Mac Authentication Renewal Field Description Mac Address Type the Mac address This is a unique field For e g you can Type in this format XX XX XX XX XX XX This field is mandatory PIN Number Type the PIN number This field can contain up to 20 alphanumeric characters This field is mandatory 2 To renew Mac authentication click Submit 3 To clear the entered values click Reset Delete Mac Authentication This option allows you to delete Mac authentication To delete Mac authentication 1 On the Main Screen select User Management and click Mac Authentication and select Delete You will see the Delete Mac authentication screen hotEx RADIUS Manager User Guide 54 Managing Users Delete Mac Authentication x Field Description Mac ID Select the Mac id that you want to Delete This is a unique field For e g you can Type in this format XX XX XX XX XX XX This filed is mandatory 2 To delete Mac authentication click Delete 3 Click Ok The Mac authentication is deleted Set Idle Timeout This option allows you to set the idle timeout settings The default value is five minutes To set idle time out 1 On the Main Screen select User Management and click Set Idle Timeout You will see the Idle Time For Client To Logout screen Idle Time For Client To Logout Logout the users Automatically if they a
44. cnn e none rre 114 Setting ACCESS RIOS 00 A eed 115 URL RedIneClON caricia o el ed ee 117 G rrency Prefix xiii A A a aa evita Mise eae iaai ae 118 Welcome MesSage iii A e dada 118 UplO ad LOGO socorrista lia id id hd 119 GB Calculator tala 120 Testing Internet CONNECtVITY lt a ana sine dv ence sand diia cea 121 Setting Terms 8 Conditions Smart 122 DynDNS SEWN unica is 123 PayPal Seti miii A A ee eg ee ead 124 Email Statement sisi neste ie ve ene ee cei i ee ee 126 hotEx RADIUS Manager User Guide 6 About this Guide About this Guide This section consists of the following sections Intended Audience a Purpose of this Guide Typographical Conventions Customer Support hotEx RADIUS Manager User Guide About this Guide Intended Audience This guide is intended as a reference manual to the administrators the agents and clients on how to use the hotEx Billing Manager application efficiently Purpose of this Guide This guide describes the features of the hotEx RADIUS Manager application and step by step procedures involved in using the web application Typographical Conventions Before starting it is important to understand the typographical conventions used in this guide TABLE 1 TYPOGRAPHICAL CONVENTIONS Typeface Meaning Bold Menu items input fields radio button names check boxes drop down lists tab names buttons on the screen CAPS Keys on the keyboard Quote
45. ct it from the drop down list This field is mandatory Number Of Packs Type the number of packs you want to generate This field can contain values ranging from 0 to 9999 This field is mandatory 2 To clear the fields click Cancel 3 To generate packs click Generate The Generated Pack Details screen is displayed hotEx RADIUS Manager User Guide 33 Pack Management Generated Pack Details are shown below BYV5KKNG 2hours QBSFBICW 2hours Export the above Codes Print Codes You can either print the tickets or preview or export the ticket details If saved the tickets will be saved in the CSV Comma Separated Value format You can either use MsExcel or any other suitable viewer to view and print the tickets To print codes 1 On the Main Screen click Pack Management and select Print Codes You will see the Print Tickets screen hotEx RADIUS Manager User Guide 34 Pack Management Print Tickets Ticket Number From i Ticket Number To e Header Message Footer Message ss Fresh Tickets are Listed below Pack Number Created Date Plan Name PIN Number 2008 05 08 11 38 2hours YAAN YY 2008 05 08 11 53 2hours TUUU 2008 05 08 11 53 2hours 22222222 2008 05 15 11 57 2hours PP4TSUJE 2008 05 15 11 57 2hours PYCRUZRK Field Description Ticket Number From Type the ticket number from which you want to print Ticket number is the pack number
46. d can contain up to 10 alphanumeric characters This field is mandatory Country Type the name of the country This field can contain up to 50 alphanumeric characters This field is mandatory Phone Type the phone number of the company This field can contain up to 25 alphanumeric characters This field is mandatory Email Type the email address of the company This field can contain up to 50 alphanumeric characters This field is mandatory Personal Information optional Address Type the reseller s personal address This field can contain up to 22 alphanumeric characters per line and a maximum of 80 lines This field is optional Zip Code Type the reseller s zip code This field can contain up to 10 alphanumeric characters This field is optional Country Type the name of the country This field can contain up to 50 alphanumeric characters This field is optional Phone Type the reseller s personal phone number This field can contain up to 25 alphanumeric characters This field is optional Email Type the reseller s personal e mail address This field can contain up to 50 alphanumeric characters This field is optional Payment Details Commission Percentage Type the commission percentage It is the percentage which the reseller gets as commission from the service provider This field is optional hotEx RADIUS
47. e 42 Managing Users Register You can register a user with his PIN Number already purchased by him and his below registration details To register a plan 1 On the Main Screen select User Management and click Register You will see the User Registration screen User Registration Password Re Type Password PIN Number First Last Name E Mail ID Address Ask Password on Logout No Field Description User Name ID Type the name of the user This field can contain up to 19 alphanumeric characters This field is mandatory Password Type the appropriate password This field can contain up to 15 alphanumeric characters This field is mandatory hotEx RADIUS Manager User Guide 43 Managing Users Re Type Password Retype the password This field can contain up to 15 alphanumeric characters This field is mandatory PIN Number Type the PIN number This field can contain up to 20 alphanumeric characters This field is mandatory First Last name Type the first name and last name of the user This field can contain up to 30 alphanumeric characters This field is optional E Mail ID Type the reseller s personal e mail address This field can contain up to 25 alphanumeric characters This field is optional Address Type the reseller s personal address This field can contain up to 22 alphanumeric characters per line and a maximum of 80 lines T
48. e user is deactivated Activate Account This option allows you to activate user account To activate account 1 On the Main Screen select User Management and click Activate Account You will see the Activate User Account screen hotEx RADIUS Manager User Guide 49 Managing Users Activate User Account Select User ID Select Field Description Select User ID Select the user s id that you want to activate the account This field can contain up to 19 alphanumeric characters This filed is mandatory 2 To activate a user account click Activate The user is activated Renewal Settings You can decide whether the left over balance minutes in the expired ticket user is to be added or abandoned during renewal To renew settings 1 On the Main Screen select User Management and click Renewal Setting You will see the Renewal Setting screen Renewal Setting Do Not Add Remaining Minutes C Add Remaining Minutes Only if both Plan s bandwidth are f Add Remaining Minutes Anyway 2 To renew the settings select appropriate option and click Submit hotEx RADIUS Manager User Guide 50 Managing Users MAC Authentication A MAC authentication option helps the users to login without authenticating through the login page from the client side In this method the MAC address of the client eg IP Phone etc will be considered as the User Name of the user The users must
49. e workspace provides information about the current state of what you are viewing on a screen and any other contextual information Workspace Workspace is the area within a window where you can navigate to different systems and menu options to handle the various operations hotEx RADIUS Manager User Guide 12 Plan Management This chapter consists of the following sections a Adding a New Plan a Prepaid Plan a Postpaid Plan a Editing a Plan a Prepaid Plan a Postpaid Plan a Deleting a Plan a Price Table m Price Table 1 hotEx RADIUS Manager User Guide 13 Plan Management Adding a New Plan You can add any number of plans using the below menu You can create both prepaid and postpaid plans Prepaid Plan This option allows you to add a new prepaid plan To add a new prepaid plan 1 Onthe Main Screen click Plan Management select Add New Plan and click Prepaid Plan The Add New Plan screen is displayed Connection Type Limited C Unlimited Pack Cost Validity Other Limitations Discount Details Free Hours For Limited Hrs Pack Mo Discount s Offpeak Discount Discount a of used minutes No Restriction e Allow Login only in this timing po as ue Sea Egr Nan Pmato010 2353 Max Data Transfer GB Optional Holiday Discount A of used minutes Data Transfer Speed as kbps Default Blank sets No Limits Plan Description hotEx
50. eld is optional New Password Type the new password hotEx RADIUS Manager User Guide 114 Miscellaneous This field can contain up to 20 alphanumeric characters This field is mandatory for new user Confirm New Retype the new password Password This field can contain up to 20 alphanumeric characters This field is mandatory for new user Action Select the appropriate action The options are i Change Password ii New User iii Remove User 2 To change password add remove a user click Submit Password has been assigned for new user John Peter Setting Access Rights This option allows you to set the access rights of each user To set access rights 1 On the Main Screen select Miscellaneous and click Access Rights You will see the Access Rights screen hotEx RADIUS Manager User Guide 115 Miscellaneous Select User Name John Peter Access Rights Pages Add New Plan Edit Plan Delete Plan Price Table Generate Pack Print Codes Cancel Packs Set Pack Expiry Sell Pack Register Renew Edit User Details Disconnect User Reset Password Deactivate Account Activate Account Renewal Setting Mac Authentication Set Idle Timeout Bill Postpaid User Postpaid Payment Add Receptionist Receptionist Pack Distribut
51. his field is optional Ask Password on Logout Select the appropriate option The options are i Yes ii No This field is optional 2 To reset the fields click Reset 3 To submit the registration form click Submit Renew a Plan You can renew any user by entering his username and the PIN Number available in the newly purchased ticket You have the option to add or remove the left over balance minutes To renew a plan 1 On the Main Screen select User Management and click Renew You will see the User Renewal screen hotEx RADIUS Manager User Guide 44 Managing Users User Renewal Field Description User Name Type the name of the user This field is mandatory This field can contain up to 19 alphanumeric characters PIN Number Type the PIN number This field can contain up to 20 alphanumeric characters This field is mandatory 2 Toreset the fields click Reset 3 To submit the renewal form click Submit Reset Password This option allows you to reset the password The new password is displayed in the screen after the process To reset password 1 You can reset the password of any user The password will be reset to 123456 On the Main Screen select User Management and click Reset Password You will see the Reset Password screen is displayed hotEx RADIUS Manager User Guide 45 Reset Password User Id Select v Man
52. hotEx RADIUS Manager User Guide 2007 2008 Hotspot Express All rights reserved No part of this work may be reproduced stored in a retrieval system adopted or transmitted in any form or by any means electronic mechanical photographic graphic optic recording or otherwise translated in other language or computer language without the prior written permission of Hotspot Express Due care has been taken to make this User s Guide and accompanying software package as accurate as possible However Hotspot Express makes no representation or warranties with respect to the contents hereof and shall not be responsible for any loss or damage caused to the user by the direct or indirect use of this User Manual and accompanying Software System Hotspot Express reserves the rights to alter modify or otherwise change in any manner the contents hereof without obligation of Hotspot Express limited to notify any person of such revision or changes Mention of third party companies and products is for informational purposes only and does not constitute an endorsement Hotspot Express assumes no responsibility with regard to the selection performance or use of these products All understandings agreements or warranties if any take place directly between the vendor and prospective users Registered Office No 5 PK Lane North Andar Street Trichy 620002 TN INDIA Phone 91 431 2702310 City Office No 21 8 Ramanujam St West Saidapet Chennai 60
53. ing a plan will not affect active users in that plan They can still be able to use their account in that plan You cannot create new packs in a deleted plan To delete a plan 1 On the Main Screen click Plan Management and click Delete You will see the Delete Plan screen hotEx RADIUS Manager User Guide 28 Plan Management Delete Plan Select Plan Deleting a Plan will not affect active users in that Plan They can still be able to use their account in that Plan 3 Sold packs in the deleted Plan can be activated Deleting a Plan will not affect this Y Deleting the Plan will only prevent creation of packs in that plan 2 Select a plan from the Select Plan drop down list and click Delete You will be prompted to confirm The page at http 192 168 1 55 says Do You Want to Delete this Plan Cancel 3 Click OK The plan is deleted Price Table This option allows you to create a price table for user Thus the administrator can vary the price on each and every minute To create a price table 1 On the Main Screen click Plan Management and click Price Table You will see the Price Table For Used Minutes screen hotEx RADIUS Manager User Guide 29 Plan Management Plan Management gt Price Table Loading this page will take few minutes please wait Price Table For Used Minutes Charge 2 Select appropriate option from the From and To drop d
54. ion Receive Unsold Packs Add Reseller Edit Reseller Delete Reseller Pack Distribution Plan Reports Pack Reports User Reports Sales Reports Day Reports Room Reports Room Management Guest Management Database Management Client IP Mode WAN IP Settings LAN IP Settings Client Screen Color Free Access websites URL Redirection Static IP Forwarding Quick Login Setting Welcome Message Upload Logo Currency Prefix Ping from Server Terms amp Condition Dyndns Setting Paypal Setting Ernail Setting Shutdown a a a i i 9 9 9 9 9 i 9 9 i 9 hotEx RADIUS Manager User Guide 116 Miscellaneous 2 To clear the fields click Reset 3 Select the appropriate options and click Submit URL Redirection This option allows you to redirect the URL for authenticated clients You can set this URL as your business website for promotion or message broadcasting To redirect URL 4 On the Main Screen select Miscellaneous and click URL Redirection You will see the Redirecting Home page URL for authenticated clients screen Redirecting Home page URL for authenticated clients ex www hotspotexpress in Leave Blank for no Redirection Field Description URL Name Type the URL name you want to redirect This field
55. is displayed Track A Pack Card Number BS Plan Name BENZZ PARK 2hrs Generated Date 2008 06 11 11 30 51 Sold Unsold Unsold Card Status Unsold Sold Date Reseller ld User ID Registered Date Expired Date 2 Tocheck the status enter the appropriate Ticket Number and click Track The status of the Ticket is displayed as Sold Unsold User Report The user report lists all the browsing sessions of a particular user Report for List Users The list user report keeps track of the all the basic details of the current users Active users are the registered users whose plan is not expired hotEx RADIUS Manager User Guide 84 Generating Reports All Users include both registered and unregistered user Active users Report To view active user details 1 On the Main Screen select Reports point to User Report and then point to List Users and click Active You will see the User List screen User List Userid Pian Name Plan Type Address Remaining Min Expiry Date i Full Name Data Transfer BENZZ PARK 24h PrePaid 1214 2009 06 11 20 14 53652586844 BENZZ PARK 24h PrePaid 1287 2008 06 12 15 17 53670966610 ULD PrePaid 484901 2009 05 14 13 46 NIA BENZZ PARK 24h PrePaid 1315 2008 06 12 00 40 53691473971 benzzpark admin PrePaid 517874 2009 06 06 11 19 NIA BENZZ PARK 24h PrePaid 1267 2008 06 11 20 52 53661243614 BENZZ PARK 24h PrePaid 1139 2008 06 12 05 14 53681082198 BENZ
56. ited hours pack This field can contain values ranging from 0 to 999 hours This field is available only if Limited connection Type is selected Holiday Discount Type the holiday discount percentage for used minutes in this field This field can contain numeric values ranging from 0 to 999 Maximum Allowed Data Transfer Type the maximum allowed data transfer in GB This field can contain numeric values ranging from 0 to 9999999 Leave blank for no limit This field is optional Charge for Excess Type the charge for excess data transfer per MB hotEx RADIUS Manager User Guide 19 Plan Management Data Transfer This field can contain numeric values ranging from 0 to 9999999 Login Select an appropriate login mode The options are i No restriction ii Allow login only in this timings From Type the time from which login is provided To Type the time to which login is provided This filed can contain numeric values in hh mm format This option is available only for restricted login Data Transfer Speed Type the data transfer speed in kbps This filed can contain numeric values ranging from 0 to 9999999999 If the field is left blank no limits are set by default Plan Description Type the description of plan This filed can contain up to 30 alphanumeric characters and a maximum of 80 lines 2 Enter the appropriate details and click Create Editing
57. ity 1 On the Main Screen select Miscellaneous and click Internet Connectivity You will see the Test Internet Connectivity screen Test Internet Connectivity Your IP is 192 168 1 2 Enter IP or Host 192 168 1 2 Enter Count Field Description Enter IP or Host Type the IP address This field can contain up to 256 alphanumeric characters This field is optional Enter Count Type the ping count This field can contain up to 256 alphanumeric characters This field is optional 2 To check the Internet connection click Ping You will see the PING RESULTS as below Ping Output PING 122 164 190 87 122 164 190 87 56 84 bytes of data 64 bytes from 122 164 190 67 1cmp_seq 1 ttl 61 time 55 4 64 bytes from 122 164 190 87 icmp _seq 2 ttl 61 time 50 64 bytes from 122 164 190 87 icmp _seq 3 ttl 61 time 50 64 bytes from 122 164 190 687 icmp seq 4 ttl 61 time 60 122 164 190 687 ping statistics 4 packets transmitted 4 received 0 packet loss time 3037ms ett min avg max mdev 50 020 53 868 60 006 4 183 ms Setting Terms amp Conditions This option allows you to set the Terms of Service to be displayed to the user The user displays this Terms of Service during Registration hotEx RADIUS Manager User Guide 122 Miscellaneous To set Terms and Conditions 1 On the Main Screen select Miscellaneous and click Terms amp Conditions You will see the Ter
58. k Report screen is displayed Pack Report GE All Plan C Specific Plan inlimited E By Registered Date rom YYYY MM DD YYYY MIWDD Field Description Select Plan Name Select the appropriate Plan Name from the drop down list By Registered Date Select the appropriate From date and To date 2 To view the registered pack details click View The Plan User Report screen is displayed hotEx RADIUS Manager User Guide 80 Generating Reports Plan User Report Full Name Register Date Expiry Date Address Emailid Phone 2008 Jun 05 11 3 2008 Jun 05 02 3 2008 Jun 06 10 1 2008 Jun 06 01 1 2008 Jun 06 06 2 2008 Jun 06 09 2 2008 Jun 06 09 4 2008 Jun 07 12 4 2008 Jun 07 03 0 2008 Jun 07 06 0 2008 Jun 07 10 2 2008 Jun 07 01 2 2008 Jun 09 09 3 2008 Jun 10 12 3 2008 Jun 10 06 2 2008 Jun 10 03 2 Total Users in Plan BENZZ PARK 2hrs 8 Report for Unregistered Packs The unregistered report keeps track of the unregistered coupon for a specific period To view unregistered pack details 1 On the Main Screen select Reports point to Pack Report and click Unregistered The Pack Report screen is displayed Pack Report gt All Plan C Specific Plan unlimited z By Registered Date Pom poe J e ee 9 YYYY MM DD YYYY MWDD hotEx RADIUS Manager User Guide 81 Generating Reports
59. le only if Limited connection Type is selected Holiday Discount Type the holiday discount percentage for used minutes in this field This field can contain numeric values ranging from 0 to 999 Max Data Transfer Type the maximum data transfer in GB This field can contain numeric values ranging from 0 to 9999999 This field is optional Login Select an appropriate login mode The options are i No restriction ii Allow login only in this timings From Type the time from which login is provided To Type the time to which login is provided This filed can contain numeric values in hh mm format This option is available only for restricted login Discount Details Discount Details Select an appropriate discount mode The options are i No discount ii Off peak discount Discount Type the discount percentage for used minutes in this field This filed can contain numeric values ranging from 0 to 999 This option is available only for Off peak discount From To Type the time from which discount is provided Type the time to which discount is provided This filed can contain numeric values ranging from 0 to 99999999 This option is available only for Off peak discount Data Transfer Speed Type the data transfer speed in kbps This filed can contain numeric values ranging from 0 to 9999999999 If the field is left blank no limits are set by default Plan Description
60. lient Location Screen NAS Location Added To apply this changes Hotspot server must be rebooted hotEx RADIUS Manager User Guide 106 Managing NAS Deleting NAS Management This feature allows you to delete client location This data will be deleted from the database To Deleting NAS Management 1 On the Main Screen Select NAS Management and Click Delete NAS You will see the Delete NAS screen Delete MAS Domain IP Select y Field Description Domain IP To enter the Domain IP address To delete client location click Delete You will see the Client Location Screen NAS Location Deleted To apply this changes Hotspot server must be rebooted hotEx RADIUS Manager User Guide 107 Chapter 10 Managing Database Managing Database This chapter consists of the following sections a Backing up Database a Restoring Database hotEx RADIUS Manager User Guide 108 Managing Database Backing up Database You can backup the database at any time The database will be saved in a compressed encrypted form You may not open the database and read We suggest you to save and backup the database regularly especially just before reinstalling the server To view backup database 1 On the Main Screen select Database and click Backup You will see the Backup Database screen Database is backedup now Click Here to download this database 2 To download the database click
61. ly in this timing 9 himm tmat0010 2339 Data Transfer Speed pol kbps Default Blank sets No Limits Plan Description hotEx RADIUS Manager User Guide 17 Plan Management Field Description Plan Name Type the name of the plan This is the name of the postpaid plan for example Post paid 100 This field can contain up to 20 alphanumeric characters This field is mandatory Connection Type Connection Type Select the appropriate connection type The options are i Limited ii Unlimited Hours Type the validity of the prepaid card in hours This field can contain values ranging from 0 to 9999 hrs For example to enter 30 minutes you should enter 0 5 This option is available only for the limited Connection Type Grace period Type the grace period in days The Grace Period is the time provided beyond the validity of the card For example if validity of the card is 10 days and the grace period is 2 days the user can use the prepaid card for a maximum period of 12 days This field can contain values ranging from 0 to 999 days Decimal values not accepted This option is available only for the limited Connection Type Cost Pack Cost registration Fee Type the cost of the prepaid plan This field can contain numeric values ranging from 0 to 9999999 Decimal values are accepted Refer to Currency Prefix in Miscellaneous chapter Validity
62. ms amp Conditions to be displayed during Registration screen Terms amp Conditions to be displayed during Registration Your Text messages Terms and Conditions Field Description Your Text messages Type the terms and conditions to be displayed during registration page This field can contain up to 80 rows and 20 columns of alphanumeric characters This field is optional 2 Tosetthe terms and conditions click Set This feature is useful to set the Terms and Conditions for the all hotspot locations If you would like to have a separate Terms and Conditions for each hotspot location with unique NAS ID please contact support hotspotexpress in for customization DynDns Setting This option allows you to view DynDns setting To view DynDns Setting 1 On the Main Screen select Miscellaneous and click DynDns Setting You will see the Dynamic DNS Setting screen hotEx RADIUS Manager User Guide 123 Miscellaneous DynDNS Dynamic DNS Setting o Name Password __ Hostname o E Save Field Description User Name Type the name of the user This field can contain up to 23 alphanumeric characters This field is mandatory Password Type the password This field can contain up to 23 alphanumeric characters This field is mandatory Hostname Type the host name This field can contain up to 35 alphanumeric characters This field is mandatory
63. ncnnnncnnnnnnncn naar nn a enn nnn cnn nnnnrn nenas 81 Report for Expired Packs ci a 82 Report for Receptionist Stock HoldiNQ cooonccccnnnicinnccnnnnccnncccnnncnnncncnnnnc nn nrcnnannccanncnrnncacanrcnrnnc 83 Report to Track a Pack o 84 US OF RODOM tee E E A Savscedevasecebevedactlelanetetsusestedevasecnteved tel 84 Reportfor GIST USOS ao E ls Het 84 Report for User StalUS unitaria ice 86 Sage Adi as 87 Payments Apr e a Ruse o 89 Unpaid Bill Repo da oa 91 Reseller Repo iii A A A A A ee 92 SE O te Saleen E E 94 Direct Sales Report cialis lil aia 94 Reseller Sales Report kaiaa aoaaa a aa aea iaia eat addaa 96 Day Replied E i 98 ROOM REPON iii dei liada 100 Sales Log SN a eh eA ae ia lila 102 To View the Sales Log Meetic A ee ee 102 Chapter 9 104 Managing NAS sisser e E ean anne er nee nner er penser 104 Guest Managua eee 105 Creating Guest Information ccccccccecceeseeeeeeeeceeeeceaeeseaeeeeaaeeseaeeseaeeseeaeeseaeeesaeeseaeeseieeessaeessaes 105 hotEx RADIUS Manager User Guide 5 NAS Managementvcisnc ii ee ee inal IN agile 106 Adding NAS Management cri a tiende 106 Deleting NAS Management cccecccceeceeeeeneeeseaeeeeeeeeeeaeeseaeeeceaeeseaeeseaaeeseaeesseeeeseaeeseneeeseeeseaes 107 Chapter 10 108 Manada DITAD ISO cntericcio titi iia 108 Backing Up Database csm 109 Restoring Database mimi a cd 109 Chapter 11 111 MIscelanc0U Sun 111 A OS 112 Admin Management cooonmccccnnnnccccnnnnonc
64. nd click Users The Plan Users Report screen is displayed hotEx RADIUS Manager User Guide 78 Generating Reports Plan Users Report Select Plan Name BENZz PARK 2hrs By Registered Date rm po lc e Zn YYYY MMDD YYYY MM DD Field Description Select Plan Name Select the appropriate Plan Name from the drop down list By Registered Date Select the appropriate From date and To date 2 To view the user status report click View The Plan User Report screen is displayed Plan User Report Full Name Register Date Expiry Date l Address Email td Phone 2008 Jun 05 11 3 2008 Jun 05 02 3 2008 Jun 06 10 1 2008 Jun 06 01 1 2008 Jun 06 06 2 2008 Jun 06 09 2 2008 Jun 06 09 4 2008 Jun 07 12 4 2008 Jun 07 03 0 2008 Jun 07 06 0 2008 Jun 07 10 2 2008 Jun 07 01 2 2008 Jun 09 09 3 2008 Jun 10 12 3 2008 Jun 10 06 2 2008 Jun 10 09 2 Total Users in Plan BENZZ PARK 2hrs 8 hotEx RADIUS Manager User Guide 79 Generating Reports Pack Report The pack report keeps track of a particular plan distributed by a receptionist irrespective of whether the customer guest has registered for the usage Report for Registered Pack The registered report keeps track of the registered coupon for a specific period To view registered pack details 1 On the Main Screen select Reports point to Pack Report and click Registered The Pac
65. o Limits Php50 00 per hour Plan Description hotEx RADIUS Manager User Guide 25 Plan Management Field Description Plan Name Type the name of the plan This is the name of the prepaid plan for example Post paid 100 This field can contain up to 20 alphanumeric characters This field is mandatory Connection Type Connection Type Select the appropriate connection type The options are i Limited ii Unlimited Hours Type the validity of the prepaid card in hours This field can contain values ranging from 0 to 9999 hrs For example to enter 30 minutes you should enter 0 5 This option is available only for the limited Connection Type Grace period Type the grace period in days The Grace Period is the time provided beyond the validity of the card For example if validity of the card is 10 days and the grace period is 2 days the user can use the prepaid card for a maximum period of 12 days This field can contain values ranging from O to 999 days Decimal values not accepted This option is available only for the limited Connection Type Pack Cost Details Pack Cost registration Fee Type the cost of the prepaid plan This field can contain numeric values ranging from 0 to 9999999 Decimal values are accepted Refer to currency prefix in Miscellaneous chapter Validity Type the validity of the prepaid plan and select the appropri
66. om 0 to 999 hours This field is available only if Limited connection Type is selected Holiday Discount Type the holiday discount percentage for used minutes in this field This field can contain numeric values ranging from 0 to 999 Maximum Allowed Data Transfer Type the maximum allowed data transfer in GB This field can contain numeric values ranging from 0 to 9999999 Leave blank for no limit This field is optional Charge for Excess Type the charge for excess data transfer per MB hotEx RADIUS Manager User Guide 27 Plan Management Data Transfer This field can contain numeric values ranging from 0 to 9999999 Login Select an appropriate login mode The options are i No restriction ii Allow login only in this timings From Type the time from which login is provided To Type the time to which login is provided This filed can contain numeric values in hh mm format This option is available only for restricted login Data Transfer Speed Type the data transfer speed in kbps This filed can contain numeric values ranging from 0 to 9999999999 If the field is left blank no limits are set by default Plan Description Type the description of plan This filed can contain up to 30 alphanumeric characters and a maximum of 80 lines 3 Make the necessary changes and click Update Deleting a Plan This option allows you to delete a plan Delet
67. ow after the transact button When you enable the filed this will be displayed 3 4 Select the appropriate option and click Update hotEx RADIUS Manager User Guide 125 Miscellaneous Email Statement This option allows you to set view automated email alert before account expiry These fields are for capturing the To and From email ids and the relevant SMTP settings The software will automatically email the users and intimate when their plan balace time data is reaching the limit For e g if the customer has bought a plan for 600 minutes and has reached 541 minutes of usage and only 59 minutes are left the software will send an automated message Your hotspot account quota is reaching the limits and your account may be expired shortly Please renew your ticket or contact the administrator to extend the validity To update email settings 1 On the Main Screen select Miscellaneous and click Email Statement You will see the hotEx billing manager Email Settings screen Hotspot Express Email Settings Email To vay Report will be Emailed Email From cour emai iy l Enable Email Notification to clients Email Time bo Jetty if Remaining Min below Email Day E Jn if Expiry Days below Data limit bs jw limit below will be Notified Subject hotepotenpress account erpry _ tEmaii subeco Click Here to set SMTP details Field Description Email To Type the email address of the user This field can contain u
68. own lists 3 Enter the appropriate charges in the Charge field 4 Click Save Price Table 1 This option allows you to create a price table for user If there is more than one type of user you can use price table 1 To create price table 1 1 On the Main Screen click Plan Management and click Price Table 2 You will see the Price Table 1 For Used Minutes screen hotEx RADIUS Manager User Guide 30 Plan Management Plan Management gt Price Table Loading this page will take few minutes please wait Price Table 1 For Used Minutes Charge 3 Select appropriate option from the From and To drop down lists 4 Enter the appropriate charges in the Charge field 5 Click Save hotEx RADIUS Manager User Guide 31 Pack Management This chapter consists of the following sections m Generate Pack m Print Codes m Cancel Packs a Set Pack Expiry hotEx RADIUS Manager User Guide 32 Pack Management Generate Pack You can generate any number of packs in any of the plan listed The term Pack and Ticket are alternatively used and mean the same through out this guide To generate pack 1 On the Main Screen click Pack Management and select Generate Pack You will see the Generate Pack screen Generate Pack Select Plan Name 2hours v Number Of Packs Field Description Select Plan Name Select the plan name for which you want to generate the pack You can sele
69. p to 26 alphanumeric characters This field is mandatory Email From Type your email address hotEx RADIUS Manager User Guide 126 Miscellaneous This field can contain up to 26 alphanumeric characters This field is mandatory Email Time Type the time to set email time This field can contain up to 5 alphanumeric characters This field is mandatory Email Day Type the day to set email day This field can contain up to 5 alphanumeric characters This field is mandatory Data limit Type the maximum data limit This field can contain up to 5 alphanumeric characters This field is mandatory Subject Type the subject of the mail This field can contain up to 35 alphanumeric characters This field is mandatory 2 To clear the fields click Cancel 3 To update email settings click Update 4 To set SMTP setting click Click Here The SMTP SETTING screen is displayed SMTP SETTING SMTP HOST NAME SMTP PORT NUMBER SMTP USER NAME SMTP PASSWORD Field Description SMTP HOST NAME Type the SMTP host name This field can contain up to 31 alphanumeric characters This field is mandatory SMTP PORT Type the SMTP port number hotEx RADIUS Manager User Guide 127 Miscellaneous NUMBER This field can contain up to 31 numeric characters This field is mandatory SMTP USER NAME Type the SMTP
70. played during login screen Welcome Message to be displayed during login Your messages Your Welcome message HTML Tags can be used in Your Message Field Description Your Messages Type the welcome message to be displayed during login This field can contain up to 80 rows and 20 columns of alphanumeric characters This field is optional You can also use HTML tags in your message 2 To update welcome message click Set This feature is useful to set the Welcome Message for the all hotspot locations If you would like to have a separate Welcome Message for each hotspot location with unique NAS ID please contact support hotspotexpress in for customization Upload Logo This option allows you to upload a logo The image must be in gif or jog format The recommended To upload logo 1 On the Main Screen select Miscellaneous and click Upload Logo You will see the Upload Logo screen is displayed hotEx RADIUS Manager User Guide 119 Miscellaneous Upload Logo Select an Image file jpg no Browse Logo height 175 Pixels Recommended 2 Click Browse navigate and select the image that you want to upload To upload logo click Submit 4 This feature is useful to set the Logo for the all hotspot locations If you would like to have a separate Logo for each hotspot location with unique NAS ID please contact support hotspotexpress in for customiz
71. re idle for more than minutes Not applicable for MAC Authenticated Users hotEx RADIUS Manager User Guide 55 Managing Users Field Description Logout the users Automatically if they are idle for more than Type the time in minutes This field is mandatory This field can contain up to 99999 numeric characters 2 To set the idle timeout click Set hotEx RADIUS Manager User Guide 56 Managing Payments This chapter consists of the following sections Billing for Postpaid User a Postpaid Payment hotEx RADIUS Manager User Guide 57 Managing Payments Billing for Postpaid User This option allows you to bill postpaid user The bills generated here are delivered to the users customers for he payment The user makes he paynient by using the User This postpaid billing method is useful to bill the ISP s home customers on monthly basis The hotel industry is also one of the major users of the postpaid method as they need to provide the bill to the guest at the time of room check out for the payment To generate a bill for postpaid user 1 On the Main Screen click Payment and select Bill Postpaid User The Select User Id screen is displayed Select User Id User ld 4 Email Id Field Description User Id Select the user id for which you want to bill User Id is created automatically when we generate pack You can select it from the drop down list
72. rs gt F Group By User Billed Session C Unbilled Session By Date cc lc AA p Jue YYYY MM DD YY YYMMI DD Field Description Select User Id Select the User Id from drop down list Session Select the appropriate Session The available options are i Billed Session ii Unbilled Session By Date Select the appropriate From date and To date 2 To view the usage report click View You will see the Usage Report for ALL screen hotEx RADIUS Manager User Guide 88 Generating Reports Usage Report for ALL Start Date 2008 6 10 End Date 2008 6 11 User ID Used Minutes Charged Minutes Charged Amt MB Transferred 4 75P6 226 0 32 90591812133 2 9FTS 153 0 15 37760734558 3 anish 251 0 16 05632209777 4 BvYM 125 0 5 357007026672 5 ORMH 467 0 40 80381488800 6 FW4V 173 0 2465017890930 7 PBB2 301 0 5 730630874633 8 PYWB2 1 0 0 045595169067 9 RKMJ 995 0 55 07180690765 10 RT9K 55 0 2 103356361389 11 TMYS 357 0 48 37736225128 12 121 0 7 830681800842 Used Minutes 3225 Charged Minutes 3225 Charge 0 GB Transfer 0 248 Payments Report The payment report lists the payment details made by the postpaid users for a specific period To view payment details 1 On the Main Screen select Reports point to User Report and click Payments You will see the Payment Report screen hotEx RADIUS Manager User Guide 89
73. rts Payment Report C All Users o Specific User Select User ld cyberpro gt By Date ca lc E YY MM DD PPP EMMIDD Field Description User Id The available options are i All Reseller ii Specific Reseller Select the Reseller Id from the drop down list By Date Select the appropriate From date and To date 2 To view the unpaid bill click View You will see the screen as below Reseller Report The reseller sales report lists out coupons purchased from the hotspot administrator for a particular plan within a specified period The reseller purchases the coupons from the hotspot administrator and generates revenue by selling these coupons To view reseller report 1 On the Main Screen select Reports point to Reseller Report and click Purchase Report You will see the Sales Report screen hotEx RADIUS Manager User Guide 92 Generating Reports Sales Report C All Reseller Specific Reseller Select Reseller Id 4 C All Plan Specific Plan Select Plan prepaid 10 hour gt By Date Pom uc YY YY IMMIDD YY Y YIMMIDD Field Description Reseller Id The available options are i All Reseller ii Specific Reseller Select the Reseller Id from the drop down list Plan Select the appropriate Plan The available options are All Plan ii Specific Plan By Date Select the appropriate From date and To date 2 To view the re
74. s Messages displayed on the screen B Note A note that calls attention to a topic with related information EA Tip Indicates a suggestion or hint to make things easier or more productive for the Tip reader Customer Support If you have problems questions comments or suggestions regarding Hotspot application and the documentation contact us by e mail at support hotspotexpress in You can also call our customer support center at 91 9362055005 hotEx RADIUS Manager User Guide 8 Getting Started This chapter consists of the following sections Introduction a Starting hotEx RADIUS manager a Exiting hotEx RADIUS manager m Understanding the hotEx RADIUS manager user Interface hotEx RADIUS Manager User Guide Geiting Started Introduction Hotspot Express the pioneer in the field of Turnkey WiFi solutions manages wired and wireless networks Public walking into hotspot zones with laptops can access Internet without connecting to any wires Usually the WiFi zones are implemented in Hotels Airports Restaurants Corporate SME Resorts and Cyber Cafes Large Mesh WiFi zones are created in Universities and Colleges Starting hotEx RADIUS manager The administrator of the software can manage the software by using Web based Control Panel through Intranet or the Internet The administrator will be authenticated with unique username and password To start hotEx RADIUS manager 1 In the Web browser enter the ho
75. s field is mandatory 2 To set pack expiry time click Set hotEx RADIUS Manager User Guide 38 Managing Users This chapter consists of the following sections Sell Pack Register Renew a Plan Reset Password Editing User Account Deactivate Account Activate Account Renewal Settings Mac Authentication a Register a Renew Delete Set Idle Timeout hotEx RADIUS Manager User Guide 39 Managing Users Sell Pack This option allows you to sell packs The generated packs are distributed to the resellers The resellers will again sell these packs to the end customers To sell a pack 1 On the Main Screen select User Management and click Sell pack You will see the Pack Sales screen Pack Sales Sale To cy Customer co Reseller Reseller ID Plan Name HE Number Of Packs o Field Description Sold To Select the appropriate sale type The options are i Customer ii Reseller Reseller ID Select the reseller s id that you want to sell the packs Reseller ID is created automatically when we add reseller This field is available only if sold to reseller is selected Plan Name Select the name of the plan You can select it from the drop down list This field is mandatory Number Of Packs Type the number of packs that you want to sell This field can contain values ranging from 1 to the maximum number of hotEx RADIUS Manager User Guide 40 M
76. select Reports point to User Report and click Status You will see the User Status screen User Status UserID TB6E 2 Select the User ID from the drop down list and click View You will see the screen as below hotEx RADIUS Manager User Guide 86 Generating Reports General informations Plan Details User ID Deactivate Plan Name Status Offline Plan Type Prepaid Password ATT tn dec iis Name Expiry Date Address o Due Date 2008 May 27 10 22 19 PM Em lio _ _ Remaining Minutes 0 IE Spa en Number Transfer Limit Bytes Usage Report for TB6E Start Time End Time Used Minutes 1 2008 May 26 10 2 2008 May 27 12 1 2 2008 May 27 08 2 2008 May 27 08 3 Charged Minutes ChargedAmt BytesTransferred 391074193 35010528 3 If you want to save the report please click the button Export to save it in Ms Excel format Note When the Deactivate button is clicked the selected user is deactivated When the Reset button is clicked the user s password is reset The reset password will be 123456 by default Usage Report You can take the usage report of any user using this feature To view usage report 1 On the Main Screen select Reports point to User Report and click Usage You will see the Usage Report screen hotEx RADIUS Manager User Guide 87 Generating Reports Usage Report Select User Id All Use
77. seller report click View You will see the Sale Report screen hotEx RADIUS Manager User Guide 93 Generating Reports Sale Report Plan Name Sold Date Pack Number Reseller ID 1 plant 2008 06 16 17 47 2 2 plani 2008 06 16 17 47 2 Sales Report The sales report lists the total number of coupons sold Direct Sales Report This gives the Sales Report of the tickets Directly Sold by the hotspot administrator To be precise it does not include the tickets sold through receptionists or resellers To view direct sales report 1 On the Main Screen select Reports point to Sales Report and click Direct Sales You will see the Sales Report screen hotEx RADIUS Manager User Guide 94 Generating Reports Sales Report C All Reseller Specific Reseller Select Reseller Id 4 C All Plan Specific Plan Select Plan prepaid 10 hour gt By Date Pom uc YY YY IMMIDD YY Y YIMMIDD Field Description Reseller Id The available options are i All Reseller ii Specific Reseller Select the Reseller Id from the drop down list Plan Select the appropriate Plan The available options are All Plan ii Specific Plan By Date Select the appropriate From date and To date 2 To view the sales report click View You will see the Sale Report screen hotEx RADIUS Manager User Guide 95 Generating Reports oon wmouwnrtr wn lt
78. submit their Mac address to administrator and he will update the MAC address field accordingly This option is available for both wired and wireless support hotspot applications Register This option allows you to register MAC authentication To register Mac authentication 1 On the Main Screen select User Management and click Mac Authentication and select Register You will see the Mac Authentication screen hotEx RADIUS Manager User Guide 51 Managing Users MAC Authentication MAC Address porn e id f Always Allow internet regardless of any plan C Allow internet based on specific plan PIN Number Advanced Configuration Assign Static LAN IP for this MAC Address LAN IP address ex 192 168 104 1 Assign Static WAN IP for this MAC Address WAN IP Address sd ex 61 245 23 26 WAN NET Mask ex 255 255 255 0 WAN Broadcast ex 61 245 23 255 LAN IP Range 192 168 104 0 21 Existing MAC IP Assingment Wan Subnet Wan Broadcast Lan Ip No data found hotEx RADIUS Manager User Guide 52 Managing Users Field Description MAC Address Type the Mac address This is a unique field For example you can Type in this format XX XX XX XX XX XX This filed is mandatory User Identity Type the user s id that you want to create Mac Authentication This field can contain up to 19 alphanumeric characters This filed is mandatory PIN Number Type the P
79. tEx RADIUS manager server URL 2 hotEx RADIUS manager displays the Login screen as below If admin Password eeece I Remember my password Lk coma 3 Type the username in User name field 4 Type the password in the Password field The password should be between 4 10 characters 5 Click OK hotEx RADIUS Manager User Guide 10 Geiting Started Shutting down hotEx RADIUS manager This section explains how to exit hotEx RADIUS manager To shutdown hotEx RADIUS manager 1 In the application click Shutdown in the bottom left corner 2 hotEx billing manager displays the Shutdown Reboot hotEx RADIUS manager Server screen as below Shutdown Reboot Hotspot Express Server 3 Click Shutdown to close the application click Reboot to restart the application Understand the hotEx RADIUS manager user Interface After logging into hotEx RADUS Manager as administrator you will see the Main Screen The different parts of the Main Screen are described as below hotEx RADIUS Manager User Guide 11 Geiting Started Header lotspot noema a dr bevme Refresh Menu Bar awe 7 ee Bar Workspace Header The Header section displays the application name and logo Menu Bar The Menu Bar contains relevant menu options Refresh Button The Refresh Button reloads the page Status Bar The Status Bar which is a horizontal area below th
80. y hotEx RADIUS Manager User Guide 72 Managing Resellers Number Of Packs Type the number of packs that you want to sell This field can contain values ranging from 1 to the maximum number of packs available in the selected plan This field is mandatory 2 Click Check Availability amp Proceed You will see the Payment Details screen Scheme Name Quantity Total Cost 2hours 2 600 Payment Details Payment Mode 7 Cash 7 Cheque Field Description Payment Mode Select the appropriate payment mode The options are i Cash ii Cheque This field is mandatory Bank Name Type the name of the bank This field is available only if the payment mode is by cheque Cheque Number Type the cheque number This field is available only if the payment mode is by cheque 3 f you want to select the packs manually click Manual Pack Selection You will see the screen as below hotEx RADIUS Manager User Guide 73 Managing Resellers Select Packs and Click Sell PackNumber PlanName Select 2hours 2hours 2hours 2hours 2hours 4 Select the number of packs under Select and click Sell You will see the screen as below Issue These Packs to Reseller or Customer Pack Number Plan Name T 2hours 8 2hours 5 If you want to select the packs automatically click Auto Pack Selection on the Payment
81. yment Details Commission Percentage O Deposit Amount a Paymode Cheque Cash Email Field Description Full Name Mr Mrs Type the name of the reseller This field can contain up to 50 alphanumeric characters This field is mandatory Company Information Company Name Type the name of the company This field can contain up to 50 alphanumeric characters This field is mandatory Address Type the address of the company This field can contain up to 22 alphanumeric characters per line and a maximum of 80 lines This field is mandatory Zip Code Type the zip code This field can contain up to 10 alphanumeric characters This field is mandatory Country Type the name of the country hotEx RADIUS Manager User Guide 69 Managing Resellers This field can contain up to 50 alphanumeric characters This field is mandatory Phone Type the phone number of the company This field can contain up to 25 alphanumeric characters This field is mandatory Email Type the email address of the company This field can contain up to 50 alphanumeric characters This field is mandatory Personal Information optional Address Type the reseller s personal address This field can contain up to 22 alphanumeric characters per line and a maximum of 80 lines This field is optional Zip Code Type the reseller s zip code This field can cont

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