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1. 52 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 TG8421E e book Page 53 Tuesday December 16 2008 8 03 AM d Useful Information Making answering calls intercom Problem Cause solution Y is flashing The handset is too far from the base unit Move closer The base units AC adaptor is not properly connected Reconnect AC adaptor to the base unit You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference The handset is not registered to the base unit Register it page 28 Noise is heard sound cuts in You are using the handset or base unit in an and out area with high electrical interference Re position the base unit and use the handset away from sources of interference e Move closer to the base unit If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring The ringer volume is turned off Adjust ringer volume page 21 Night mode is turned on Turn it off page 25 The base unit does not ring e The ringer volume is turned off Adjust ringer volume page 22 cannot make a call The handset is too far from the base unit Move closer and try again e Another unit is in use Wait and try again late
2. Gs 2 v a Select Answer On or Answer Off gt 0 Note e When the answering system is turned on 1 is displayed next to the battery icon Call screening While a caller is leaving a message you can listen to the call through the handset s speaker To adjust the speaker volume push the joystick up or down repeatedly You can answer the call by pressing N on the handset Call screening can be set for each handset The default setting is on 1 centre of joystick gt amp y gt OK 2 v a Settings gt ON 3 v a call Screening gt Ca Helpline Tel No U K 0844 844 3898 R O I 01289 8333 37 s S TG8421E e book Page 38 Tuesday December 16 2008 8 03 AM Answering System 4 v A Select the desired setting gt IS 0 D Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message a pre recorded greeting message Recording your greeting message You can record your own greeting message 2 minutes and 30 seconds max 1 centre of joystick gt amp y Gs v a Greeting GI v a Start REC gt MA v a Yes gt GI Hold the handset about 20 cm away and speak clearly into the microphone m WD 6 Press IPB to stop recording 7 0 Using a pre recorded gr
3. gt OS Panasonic service centre 5 vY A on gt 6 Enter your PBX line access code Changing private mailbox and a dialling pause if necessary settings WS 2 times gt KO You can change the password or name of the private mailbox and erase the mailbox 1 centre of joystick gt Z Ga 2 v 4 Public gt OY 3 v a Settings gt OM 4 v a Private Mailbox OK 5 v a Select the desired mailbox name QJ 2 times 6 Enter the mailbox s 4 digit password 7 Edit the mailbox name 5 characters max page 47 GI To erase the mailbox press and hold fa gt GR v a Yes GI AO 8 Enter a 4 digit password for the mailbox fg 2 times AO Storing the PBX line access number for PBX users only Store your PBX line access number 4 digits max so that SMS messages are sent properly When sending SMS messages to entries in the phonebook or redial list the PBX line access number is deleted The default setting is off 36 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 9 6 V S TG8421E e book Page 37 Tuesday December 16 2008 8 03 AM Answering System Few Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone You can also record phone conversations page 17 You can also set th
4. Programming Sp Ka e A confirmation tone sounds as Do not use more than one repeater at each handset number a time disappears The handset does not beep when Setting the repeater mode cancelling its own registration 1 centre of joystick gt gt 6 0 as 2 v a Repeater gt GI A handset can cancel a base unit that it 3 Ma Select the desired setting is registered to This allows the base unit gt OS gt KO to end its wireless connection with the Note system e After turning the repeater mode on or 1 centre of joystick gt 8 gt off Y flashes on the handset oa momentarily This is normal and the v a Register gt GQ handset can be used once Y stops flashing 3 3 5 v a Cancel Base gt MA Select the base unit s you want to cancel by pressing the desired base unit number gt GI The selected base unit number s flashes To cancel a selected base unit number press the number again The number stops flashing 6 v a Yes gt BI gt 0 Note e To register a handset to another base unit or to the same base unit again see page 28 Cancelling a base unit ah WN Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 4 Contact your Panasonic dealer for details Important Before registering the
5. e Making calls 1 Lift the handset and dial the phone number To correct a digit press ey 2 N 3 When you finish talking press 0 or place the handset on the base unit or charger Using the speakerphone 1 Dial the phone number and press lt e Speak alternately with the other party 2 When you finish talking press AO Note For best performance use the speakerphone in a quiet environment To switch back to the receiver press Adjusting the receiver or speaker volume Push the joystick up or down repeatedly while talking Making a call using the redial list The last 10 phone numbers dialled are stored in the redial list each 24 digits max 1 right soft key 2 v 4 Select the desired phone number 3 NM e If 4 is pressed and the other party s line is engaged the unit automatically redials multiple times While the handset is waiting to redial the ringer indicator flashes To cancel press AQ Editing erasing storing 1 right soft key 2 v 4 Select the desired phone number 3 Proceed with the desired operation E Editing a number before calling v A Edit amp Call gt GI Use the joystick to move the cursor gt Edit the number FIs E Erasing a number v A Select Erase or Erase A11 gt GI YY 4 Yes gt MI AO E Storing a number to the phonebook
6. ABC IDEFI IGHI JKL IMNO JPQRS TUVIWXYZ 0 amp 2 3 4 5 6 7 8 9 llabc def jghi jjkl mno jpqrs uv wxyz 2 3 4 5 6 7 8 9 Numeric entry table 0 9 CO C D ed 9 e5 ob 7 Cvr8 9 0 1 2 3 4 a 3 C Greek character table ABI CD 2 3 D 5 B C9 Space Space ABT aE z Ho I K AM Nz onp TYo x as 0 amp 2 3 4 5 6 7 8 9 aadA Helpline Tel No U K 0844 844 3898 R O I 01289 8333 47 a J TG8421E e book Page 48 Tuesday December 16 2008 8 03 AM Useful Information Extended 1 character table AAA z 3 4 CD CDe Space Space AAA DEE IGGH JJKLIMNNIPQRS TUU W W X 0 amp KIAAAJEE ELIE 5 ooolssa7 juuUuUIlYyz9 1 JAZ BEF S38 jiiil 600 Uvs8 C 2 4 26 aaa de gh jki5 mnalpqrs tu lwwx aaa j jiiiii 066 sB7 judd lyyz9 e b t3 ji1i4 666 avs eg 2 6 e The following are used for both uppercase and lowercase eW Extended 2 character table SSS Not available for SMS e The following are used for both uppercase and lowercase ACCELLLNRSStyZZZ Cyrillic character table ABB Not available for SMS CD EDE ED 5 wr Space Space AAA IDDE GHI J KL MNNIPQRR TT UIWXYY 0 amp A B C E 4 teLC INO RSS I UDOSYZZZ CC2 F3 5 0 6
7. Not supplied Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Model number Rechargeable P03P or HHR 4MRE batteries Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset Headset KX TCA94EX DECT repeater KX A272 1 Replacement batteries may have a different capacity from that of the supplied batteries Expanding your phone system You can expand your phone system by registering optional handsets 6 max to a single base unit Handset optional KX TGA840E 4 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 a J W d lt U TG8421E e book Page 5 Tuesday December 16 2008 8 03 AM Introduction Sales and support information Customer Care Centre For customers within the U K 0844 844 3898 For customers within the Republic of Ireland 01289 8333 Visit our website for product information www panasonic co uk E mail customer care panasonic co uk Direct Sales at Panasonic U K Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday Thursday 9 00am 5 30pm Friday 9 30am 5 30pm Excluding public holidays Or go on line through our Internet Accessory ordering application at www panasonic co uk e Most major credit and debit cards accep
8. d Useful Information SMS Short Message Service Problem Cause solution The SMS message centre Someone tried to send you a message while number is logged in the caller SMS is turned off Turn it on page 32 list and the message is not received cannot send or receive SMS You have not subscribed to the appropriate messages service Contact your service provider telephone company e The SMS message centre number s are not stored or are incorrect Store the correct numbers page 32 Message transmission was interrupted Wait until the message has been sent before using other telephone functions If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details ED is displayed e The unit could not connect to the SMS message centre Confirm that the correct SMS message centre numbers are stored Confirm that SMS is turned on page 32 FE is displayed e An error occurred while sending the message Try again E0 is displayed Your phone number is permanently withheld or you have not subscribed to the appropriate service Contact your service provider telephone company Helpline Tel No U K 0844 844 3898 R O I 01289 8333 55 Sp Ka TG8421E e book Page 56 Tuesday December 16 2008 8 03 AM Useful Information Ans
9. 0 Storing the sender s number in the phonebook 1 While reading a received message press EB 2 v a Add Phonebook Gs 3 To store the name continue from step 3 Adding entries page 18 Editing the sender s number before calling back 1 While reading a received message press EB 2 v a Edit amp call gt GI 3 Edit the number gt Other settings Creating private mailboxes Private mailboxes can be used for sending and receiving SMS messages Each private mailbox is password protected 1 centre of joystick Z OK v a Public MA v a Settings GI 4 v a Private Mailbox Gs v a Select the desired new mailbox number Mailbox1 to Mailbox6 MA 6 Entera name for the mailbox 5 characters max page 47 GI T Enter a 4 digit password for the mailbox RIJ 2 times 0 N a Helpline Tel No U K 0844 844 3898 R O I 01289 8333 35 s TG8421E e book Page 36 Tuesday December 16 2008 8 03 AM SMS Short Message Service Sp Ka Note 1 centre of joystick Z To receive SMS messages using a Os mailbox inform others of your mailbox 2 y a Public gt QA number 3 v a Settings f you forget the password assigned to vya A DAA ST e a mailbox contact your nearest 4 Y 4 PBx Access
10. 2 v a Time Settings gt Push the joystick down or up to OK select the words in quotations 3 v a Set Date Time gt as Display language 4 Enter the current date month and year gt GI Important Example 15 July 2009 e When the language selection is 1 5 0 7 0 9 You can select the date format by pressing displayed after installing the batteries for the first time perform step 4 dd mm yy date month year dd 1 centre of joystick B EFE 2 OK 5 Enter the current hour and minute gt ww 2 v a Display Setup gt Example 9 30 0 9 3 0 3 v a Language gt GI e You can select 24 hour or 12 hour 4 v 4 Select your desired clock format AM or PM by language gt GI NO pressing Note 6 x0 If you select a language you cannot Note read 0 gt gt j a Push the joystick down 2 times X3 Push the joystick down 5 times gt GI v a Select your desired language GI AO To correct a digit push the joystick left or right to move the cursor to the digit then make the correction The date and time may be incorrect after a power failure In this case set the date and time again 14 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 s d TG8421E e book Page 15 Tuesday December 16 2008 8 03 AM Making Answering Calls
11. Categories Categories can help you find entries in the phonebook quickly and easily When adding an entry to the phonebook you can assign it to the desired category You can change the names of categories assigned for phonebook entries Friends Family etc and then search for phonebook entries by category Additional category features are available for Caller ID subscribers page 30 Changing category names 1 CA left soft key gt 2 v a category gt ON 3 v 4 Select the desired category gt GI 4 v a category Name gt GI 5 Editthe name 10 characters max page 47 gt GI 0 Finding and calling a phonebook entry Scrolling through all entries 1 A left soft key 2 v A Select the desired entry You can scroll through the phonebook entry by pushing and holding the joystick down or up 3 Searching by first character using a dial key 1 A left soft key e Change the character entry mode if necessary v a Index Search GI v A Select the character entry mode GI 2 Press the dial key 0 to 9 which contains the character you are searching for page 47 e Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key If there is no entry corresponding to the character you selected the next entry is displayed 3 vY A Scroll through the
12. Select the phonebook entry RIJ 2 times f you wish to send the message to the other party s mailbox enter the other party s mailbox number after the destination phone number Example The other party s phone number is 123456 and their mailbox number is 1 Enter 1234561 6 To save the message select Yes gt ww 7 To send the message press fg To cancel sending press 0 Note This unit supports SMS messages of up to 612 characters however the maximum number of characters you can send or receive may be limited by your SMS service provider telephone company Contact your SMS service provider telephone company for details f your message contains over 160 characters the message is a long message and xxLong Textxx is displayed Your service provider Helpline Tel No U K 0844 844 3898 R O I 01289 8333 33 Sp Ka TG8421E e book Page 34 Tuesday December 16 2008 8 03 AM SMS Short Message Service telephone company may treat long messages differently from other messages Contact your service provider telephone company for details If your phone is connected to a PBX store the PBX line access number page 36 Editing sending a saved message 1 centre of joystick Z OK 2 Proceed with the desired operation E To access the public mailbox y a Public GI E To access a private mailbox v A Select th
13. Sp Ka TG8421E e book Page 39 Tuesday December 16 2008 8 03 AM Answering System Operating the answering system during playback Key Operation a or Y Adjust the speaker volume lt lt Repeat message gt gt Skip message m Stop playback x Erase currently playing message 1 If pressed within the first 5 seconds of a message the previous message is played Erasing all messages Press X 2 times while the unit is not in use a Listening to messages using the handset When new messages have been Listening to messages from the message list You can select the item to play back 1 centre of joystick amp Os 2 v 4 Message List gt GIF 3 v a Select the desired item from the message list gt EE You can erase the selected message as follows v a Yes GY 4 when finished press Note If the item has already been heard V is displayed even if it was heard using another handset Message is displayed in the message list for any recorded conversations or if the unit cannot receive caller information Operating the answering system centre of joystick gt GI recorded El is displayed on the Key Operation handset with the total number of new a or v Adjust the receiver or messages joystick
14. or return This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Information for Users on Collection and Disposal of Old Equipment and used Batteries mas Sd These symbols on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equip
15. phonebook if necessary 4 18 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 s s gt TG8421E e book Page 19 Tuesday December 16 2008 8 03 AM Phonebook Searching by category 1 BA left soft key gt 2 v a Category Search gt oK 3 v 4 Select the desired category GI f you select A11 the unit ends the category search 4 vY A Scroll through the phonebook if necessary 5 Editing entries 1 Find the desired entry page 18 gt 2 Y Edit gt A 3 Edit the name if necessary 16 characters max page 47 Lg 4 Edit the phone number if necessary 24 digits max GI 5 v a Select the desired category EI 2 times gt KO Erasing entries Erasing an entry 1 Find the desired entry page 18 gt 2 v a Erase gt OM 3 v a ves gt gt 0 Erasing all entries 1 Be left soft key gt v a Erase All GI v a Yes gt Ga v a Yes gt GI gt KO kh OND Speed dial Assigning an entry in the phonebook to a speed dial key Dial keys 1 to 9 can each be used as a speed dial key allowing you to dial a number from the phonebook by simply pressing a dial key 1 Find the desired entry page 18 gt 2 v a Speed Dial gt GI 3 v 4 Select the desired dial key number GI e Where a dial key is already be
16. speaker volume 1 centre of joystick gt amp during playback Os 1 or lt 4 Repeat message 2 v a Select Play New Msg joystick during playback or Play All Msg gt MA 2 or gt Skip message 3 when finished press 0 joystick during playback Note 3 Enter the Settings To switch to the receiver press N menu If Messages Full is shown on the 4 Play new messages display E and the total number of 5 Play all messages new messages are not displayed 6 Play greeting message 7 6 Record greeting message Helpline Tel No U K 0844 844 3898 R O I 01289 8333 39 Sp Ka TG8421E e book Page 40 Tuesday December 16 2008 8 03 AM Answering System Key Operation 8 Turn answering system on 9 or Stop recording rs Stop playback 0 Turn answering system off 4 4 Erase currently playing message 5 Erase all messages 6 Erase greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 When you play a message from the message list the currently playing message is played back from the beginning 3 When you play a message from the message list the unit stops message playback and the display goes back to the message list 4 You can also erase as follows v a ves gt OY 5 Unit resets to a pr
17. 14 We recommend turning the base unit ringer off page 22 in addition to turning the night mode on f you have set the alarm the alarm sounds even if the night mode is turned on 24 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 Sp Ka TG8421E e book Page 25 Tuesday December 16 2008 8 03 AM Programming Turning night mode on off 1 centre of joystick GI v a Ringer Setup gt MA v a Night Mode MA v a on oft gt OY v A Select the desired setting gt I If you select off press AO to exit a WD 6 Enter the desired hour and minute you wish to start this feature gt Ga You can select 24 hour or 12 hour clock format AM or PM by pressing X T7 Enter the desired hour and minute you wish to end this feature 8 0 e When the night mode is set XZ is displayed Note To correct a digit push the joystick left or right to move the cursor to the digit then make the correction Changing the start and end time 1 centre of joystick gt Os v a Ringer Setup gt MA v a Night Mode GI v a Start End MA Continue from step 6 Turning night mode on off page 25 ak WD Setting the ring delay This setting allows the handset to ring during night mode if the caller waits long enough After the selected amount of ti
18. 8FP Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2008 III TG8421 E PNQX1708ZA cc1208DY0 _ WW Zs
19. Ensure that the AC outlet is installed near the product and is easily accessible This product is unable to make calls when the handset batteries need recharging or have failed there is a power failure the key lock feature is turned on 6 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 a lt l TG8421E e book Page 7 Tuesday December 16 2008 8 03 AM d Important Information Battery We recommend using the batteries noted For best perform ance on page 4 USE ONLY rechargeable Ni MH batteries AAA R03 size Do not mix old and new batteries Do not open or mutilate the batteries The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other the eyes or skin The electrolyte is toxic and For maximum coverage and noise free Base unit location avoiding noise may be harmful if swallowed Exercise care when handling the batteries Do not allow conductive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns e Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Only use a compatible base unit or charger
20. message or listening to messages the unit rings and the operation stops A call is being received Answer the call and try again later 56 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 TG8421E e book Page 57 Tuesday December 16 2008 8 03 AM d Useful Information Liquid damage Problem Cause solution Liquid or other form of moisture Disconnect the AC adaptor and telephone line has entered the handset base cord from the base unit Remove the batteries unit from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact your nearest Panasonic service centre Caution To avoid permanent damage do not use a microwave oven to speed up the drying process Helpline Tel No U K 0844 844 3898 R O I 01289 8333 57 TG8421E e book Page 58 Tuesday December 16 2008 8 03 AM Useful Information d Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers If within the applicable guarantee period the appliance proves to be defective by reason of faulty design workmanship or materials we undertake subject to the following conditions to have the defective appliance or any p
21. not copied Copying an entry 1 Find the desired entry page 18 gt 2 v a copy gt ON 3 Enter the handset number you wish to send the phonebook entry to When an entry has been copied Completed is displayed 15 To continue copying another entry v a Yes gt MA Find the desired entry OK 4 0 Copying all entries 1 A left soft key gt 2 v a copy All gt OW 3 Enter the handset number you wish to send the phonebook entry to e When all entries have been copied Completed is displayed 4 0 20 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 lt dil TG8421E e book Page 21 Tuesday December 16 2008 8 03 AM Programming E s Programmable settings You can customise the unit by programming the following features using the handset Programming by scrolling through the display menus 1 centre of joystick 2 Select the desired top menu by pushing the joystick in any direction gt I 3 Push the joystick down or up to select the desired item in sub menu 1 gt GI In some cases you may need to select from sub menu 2 GI 4 Push the joystick down or up to select the desired setting gt GI e This step may vary depending on the feature being programmed To exit the operation press Note For other top menus please refer to each chapter In the following table lt gt indica
22. of the appliance or any defective part or parts and no other remedy including but not limited to incidental or consequential damage or loss of whatsoever nature shall be available to the purchaser 6 This guarantee shall not apply to batteries and any other items of limited natural life 7 Our decision on all matters relating to complaints shall be final Any appliance or defective part which has been replaced shall become our property 8 The guarantee period applicable to this product shall be 12 months Please keep these operating instructions with your receipt Panasonic Business Systems U K Receipt No Date of purchase Model No Serial No 58 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 e AID TG8421E e book Page 59 Tuesday December 16 2008 8 03 AM Index Index A Additional base units 27 Additional handsets 27 Answering calls 16 Answering system 37 Call screening 37 Erasing messages 39 40 41 Greeting only 42 Listening to messages 38 39 41 Message list 39 Number of rings 42 Recording time 42 Remote access code 40 Remote operation 40 Turning on off 37 40 41 Auto talk 16 22 Base unit Cancelling 29 Selecting 28 Battery 9 10 Belt clip 4 Caller ID service 30 Caller list 31 Caller list edit 31 Call restriction 26 Call share 17 Call waiting 16 Call Waiting Caller ID 16 Category 18 Chain dial 20 Char
23. the handsets you do not need to program the same item using another handset 2 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received 22 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 TG8421E e book Page 23 Tuesday December 16 2008 8 03 AM Programming d To turn this feature on select Caller ID To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 14 3 When the ringer volume is turned off amp is displayed and the handset does not ring for outside calls However even when the ringer volume is set to off the handset rings at the low level for memo alarm page 24 and intercom calls page 45 at the high level for paging page 45 4 If you select one of the melody ringer tones the ringer tone continues to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 You can set the wallpaper to display with or without date and time The default setting is with date and time displayed 7 Handset Number Displays the handset number such as 1 Base Number Displays the base unit number such as 1 8 This feature al
24. to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS communications place your base unit at a convenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away from radio frequency transmitters such as external antennas of mobile phone cell stations Avoid putting the base unit on a bay window or near a window Coverage and voice quality depends on the
25. units and extend the area in which your handset s can be used If a handset moves out of range of its base unit when Auto is selected on base unit page 28 it looks for another base unit to make or receive calls A base unit and the handsets it communicates with is called a radio cell Helpline Tel No U K 0844 844 3898 R O I 01289 8333 27 Sp Ka TG8421E e book Page 28 Tuesday December 16 2008 8 03 AM Programming Note e Calls are disconnected when the handset moves from one radio cell to another Registering a handset to a base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit for example Y flashes even when the handset is near the base unit re register the handset 1 Handset centre of joystick GI 2 v a Register gt GI 2 times 3 vY A Select a base unit number gt ws This number is used by the handset as a reference only 4 Base unit Press and hold for about 5 seconds until the registration tone sounds If all registered handsets start ringing press the same button to stop Then repeat this step e The next step must be completed within 90 seconds 5 Handset Wait until Base PIN is displayed gt Enter the base unit PIN default 0000 gt Ga f you forget your PIN see page 52 e When the handse
26. 6 7 V8 aaa dd j mnNipq t Abc E o lis G C 2 3 666 7 v CD Space Space A 5 B RE X n M KMH OP C T XII WW b 3 10 oOore il amp r 3 H n y q bbl JA iy 1 12 3 4 5 6 7 8 9 1 3 4 CD Space Xu Q GG WXYZ ij kH 9 HI 9 Kass E lili 4 x n RANA ggh W xyz N KARI 9 a 714 48 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 _ S Ka TG8421E e book Page 49 Tuesday December 16 2008 8 03 AM Useful Information Error messages If the unit detects a problem one of the following messages is shown on the display Display message Causelsolution Check Phone Line The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 9 Error Recording was too short Try again Failed e Phonebook copy failed page 20 Confirm the other handset the receiver is in standby mode and try again Incomplete The receiver s phonebook memory is full Erase the unnecessary phonebook entries from the other handset the receiver and try again Invalid Number e You tried to send an SMS message to a phone number saved in the phonebook caller list or redial list that is over 20 digits long Memory Full e The phonebook memory is full E
27. 9 8333 s Sp Ka TG8421E e book Page 41 Tuesday December 16 2008 8 03 AM Answering System Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code e The unit announces the number of new messages 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 41 4 When finished hang up Note e You can also leave a message just as any outside caller can After the greeting message starts press to skip the greeting message and record your message after the beep Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 9 Stop recording Stop playback 0 Turn answering system off 4 Erase currently playing message 5 Erase all messages 6 Erase greeting message during greeting message playback 2 gt End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played 2 Unit resets to
28. Enter the phone number or area code to be restricted 8 digits max gt GI gt o To erase a restricted number press ej Changing the base unit PIN Personal Identification Number Important f you change the PIN please make note of your new PIN The unit will not reveal the PIN to you If you forget your PIN see page 52 1 centre of joystick gt 47 gt Gs 2 v a Base Unit PIN gt OK 3 Enter the current 4 digit base unit PIN default 0000 4 Enter the new 4 digit base unit PIN GIS 0 Incoming call barring Caller ID subscribers only 0000 If you forget your PIN see page This feature allows the unit to reject calls 52 from specified phone numbers that you do not want to answer such as junk calls 26 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 Sp Ka TG8421E e book Page 27 Tuesday December 16 2008 8 03 AM Programming When a call is received the unit does not ring while the caller is being identified If the phone number matches an entry in the call barred list the unit sends out a busy tone to the caller and then disconnects the call Important e When the unit receives a call from a number that is stored in the call barred list the call is logged in the caller list page 31 with after the call is disconnected Storing unwanted callers You can store up to 30 phone numbers in the c
29. K 0844 844 3898 R O I 01289 8333 J Als TG8421E e book Page 17 Tuesday December 16 2008 8 03 AM Making Answering Calls Note e Please contact your service provider telephone company for details and availability of this service in your area Handset voice enhancer This feature clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand 1 Press during a call 2 v a Voice Enhancer oK 3 v a Select off High Tone or Low Tone gt GI Note e When this feature is turned on is displayed Depending on the condition and quality of your telephone line this feature may emphasise existing line noise If it becomes difficult to hear turn this feature off e This feature is not available while using the speakerphone Recording a telephone conversation Important Before recording a conversation you should inform the other party that the conversation is to be recorded 1 Press during an outside call v a Record call gt GI A beep is heard and recording starts A beep sounds every 15 seconds and can be heard by the other party 3 To stop recording press CB Note To listen to the recorded conversation see page 38 39 Call share You can join an existing outside call To join the conversation press x
30. S 0 30 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 V S TG8421E e book Page 31 Tuesday December 16 2008 8 03 AM Caller ID Service a ass Us l Caller list Important Only 1 person can access the caller list at a time e Make sure the unit s date and time setting is correct page 14 Viewing the caller list and calling back 1 centre of joystick gt J gt Gs 2 Push the joystick down to search from the most recent call or push the joystick up to search from the oldest call You can see the detailed information about the caller by pressing when in multiple display mode 3 To call back press N To exit press Note e If the entry has already been viewed or answered V is displayed even if it was viewed or answered using another handset To erase the item press Kg y a Yes gt GI If the call matches an entry in the call barred list the number is logged with page 26 Editing a caller s phone number before calling back 1 centre of joystick gt 9 gt Ga 2 v 4 Select the desired entry gt 3 v a Edit amp call FI 4 Edit the number e Press dial key 0 to 9 to add to delete 5 Erasing caller information 1 centre of joystick gt 9 gt as 2 v a Select the desired entry gt 3 v a Select E
31. S e a TG8421E e book Page 1 Tuesday December 16 2008 8 03 AM Panasonic Operating Instructions Digital Cordless Answering System Model No KX T G8421E KX TG8422E KX TG8423E KX TG8424E Model shown is KX TG8421 Thank you for purchasing a Panasonic product This unit is compatible with Caller ID and SMS You must subscribe to the appropriate service offered by your service provider telephone company Charge the batteries for about 7 hours before initial use Please read these operating instructions before using the unit and save them for future reference 96 A Sp Ka TG8421E e book Page 2 Tuesday December 16 2008 8 03 AM Table of Contents Introduction Receiving a message 34 Model composition 3 Other settings 35 Accessory information 3 Answering System General information 5 Answering system 37 Important Information Turning the answering system on off 37 For your safety 6 Greeting message 38 Important safety instructions 7 Listening to messages using the base For best performance 7 Unit 6 eee eee 38 Specifications _ 8 Listening to messages using the handset 0 0000 39 Getting Started Remote operation 40 Setting Up u ibaa me 9 Answering system settings 42 Note when set
32. a pre recorded greeting message Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 20 times e A long beep is heard 3 Enter your remote access code within 10 seconds after the long beep The greeting message is played back Key Operation You can either hang up or enter 1 Repeat message your remote access code again during playback and begin remote operation page 2 Skip message 40 during playback 4 Play new messages 5 Play all messages 6 Play greeting message 7 Record greeting message Helpline Tel No U K 0844 844 3898 R O I 01289 8333 41 Sp Ka TG8421E e book Page 42 Tuesday December 16 2008 8 03 AM Answering System l Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings Number of Rings before the unit answers a call You can select 2 to 7 rings or Auto The default setting is 4 Rings Auto The units answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 41 you know that there are no new messages when the phone rings for the 3rd time You can then han
33. access a private mailbox v 4 Select the desired mailbox I Enter its password If a mailbox contains new unread SMS messages x is displayed next to the total number of messages for that mailbox 3 v a Receive List gt GI 4 v a Select a message 34 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 S TG8421E e book Page 35 Tuesday December 16 2008 8 03 AM SMS Short Message Service Messages which have already been read are indicated by a v even if they were read using another handset To erase a message press E y a Yes MA 5 Press to read the message content Note To call the message sender press Replying to a message 1 While reading a received message press EE 2 v a Reply gt GI 3 Enter a message page 47 OK 4 Editthe destination phone number if necessary GI 5 Continue from step 6 Writing and sending a new message page 33 Editing forwarding a message 1 While reading a received message press EE 2 v a Edit Message gt OY 3 Continue from step 4 Writing and sending a new message page 33 Erasing received messages 1 While reading a received message press EE 2 v s Erase gt OY To erase all messages in the selected mailbox select Erase a11 gt 3 3 v a Yes gt GI
34. acter entry 47 Conference calls 45 Control type 11 Date and time 14 Display Colour 22 30 Contrast 22 Display mode 25 Language 14 LCD dimming 22 Standby mode 22 Wallpaper 22 Error messages 49 Greeting message 38 Handset Deregistration 28 Locator 45 Registration 28 Incoming call barring 26 Intercom 45 Key lock 17 Keytones 22 Making calls 15 Memo alarm 24 Missed calls 30 Mute 16 Night mode 24 Pause 15 Phonebook 18 PIN 26 Power failure 10 Power on off 13 Privacy mode 22 Recall flash 16 22 Recording telephone conversations 17 Redialling 15 Repeater 29 Ringer tone 21 30 SMS feature 32 Speakerphone 15 Speed dial 19 Time adjustment 27 Transferring calls 45 Troubleshooting 50 Voice enhancer 17 Voice mail 44 Volume Receiver 15 Ringer Base unit 22 Ringer Handset 16 27 Speaker 15 59 TG8421E e book Page 60 Tuesday December 16 2008 8 03 AM A For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer E A Attach your purchase receipt here I Customer Care Helpline Tel No U K 0844 844 3898 R O I 01289 8333 C 0682 Sales Department Panasonic Business Systems U K Panasonic House Willoughby Road Bracknell Berkshire RG12
35. all barred list by using the caller list or by entering the numbers directly Important You must store the phone number with an area code in the call barred list E From the caller list 1 centre of joystick gt gt ws 2 v 4 Select the entry to be barred 3 v a Add Bar List gt GI 4 0 E By entering phone numbers 1 centre of joystick gt gt FI 2 Enterthe phone number 24 digits max gt GI To erase a digit press ey 3 0 Viewing editing erasing bar call numbers 1 centre of joystick gt gt Gs 2 v 4 Select the desired entry To exit press 0 3 Proceed with the desired operation Editing a number v a Edit gt rg Use the joystick to move the cursor gt Edit the number gt GI 0 E Erasing a number v a Erase gt GI 1l Yes gt OY 0 Note e When editing press the desired dial key to add to erase u Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to a single base unit Important The additional handset model recommended for use with this unit is noted on page 4 If another handset model is used certain operations handset settings base unit settings etc may not be available Additional base units Handsets can be registered to up to 4 base units allowing you to add additional base
36. art or parts there of repaired or replaced free of charge 1 The appliance shall have been purchased and used solely within either the U K or R O I and in accordance with standard operating instructions and the technical and or Safety Standards required in the U K 2 The appliance should be returned together with this guarantee and proof of date of purchase promptly on being found defective at the purchaser s risk and expense to the authorised dealer from whom the appliance was purchased All enquires must be through such dealers 3 This guarantee shall not apply to damage caused through fire accident lightning misuse wear and tear neglect incorrect adjustment or repair to damage caused through installation adaption modification or use in an improper manner or inconsistent with the technical and or safety standards required in the country where this appliance is used or to damage occurred during transit to or from the purchaser 4 Ifat any time during the guarantee period any part or parts of the appliance are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the appliance or the appliance has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarantee in whole or in part immediately without further notice 5 The purchaser s sole and exclusive remedy under this guarantee against us is for the repair or replacement
37. caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Category settings for phonebook Category settings can help you identify who is calling by using different ringer tones and display colours for different categories of callers When adding an entry to the phonebook you can assign it to the desired category page 18 When a call is received from a caller assigned to a category the category s display colour and ringer tone you selected are used Changing category ringer tones If you select Default Ringer the unit uses the ringer tone you set on page 21 when calls from this category are received The default setting is Default Ringer 1 A left soft key gt 2 v a category gt ON 3 vY A Select a category gt GI 4 v a Select the current setting of the category ringer tone GI 5 vY A Select the desired ringer tone gt GI AO Changing category display colours If you select Default Colour the unit uses the display colour you set on page 22 when calls from this category are received The default setting is Default Colour 1 A left soft key gt 2 v a category gt ON 3 vY A Select a category gt GI 4 v 4 Select the current setting of the category colour GI 5 vY A Select the desired colour gt GI
38. cts Answer on indicator Helpline Tel No U K 0844 844 3898 R O I 01289 8333 11 a 9 TG8421E e book Page 12 Tuesday December 16 2008 8 03 AM Getting Started nh F Item Meaning Display 1 Handset number 1 Base unit number 2 Handset display items Blocked call Item Meaning page 27 31 Y Within range of a base x Now SMS mossage unit received page 34 e When flashing 98 New voice mail Handset is searching message received 4 for base unit page page 44 53 Someone is using the a Paging intercom mode line Handset is on an outside e Answering system is call being used by another z 7 handset or the base gt Missed call page 30 unit m e When displayed next to the battery icon Answering system is on page 37 e When displayed with a number New messages have been recorded page 39 1 Caller ID subscribers only 2 Standby display setting page 22 3 SMS users only 4 Voice mail subscribers only Soft key icons Icon Action Gs Answering system answers calls with a Returns to the previous greeting message and screen caller messages are not Displays the menu recorded Caller s Gra Accepts the current recording time page selection 42 e Displays a previously Battery level dialled phone number Alarm
39. e desired mailbox I Enter its password v a Send List gt MA 4 Toread a saved message push the joystick down or up to select the message GI 5 Proceed with the desired operation E To edit the message v a Edit Message ig Continue from step 4 Writing and sending a new message page 33 E To send the message v a Send a Press and hold to erase all numbers gt Continue from step 5 Writing and sending a new message page 33 o Erasing saved messages 1 centre of joystick Z Ga 2 Proceed with the desired operation E To access the public mailbox v 4 A Public gt MA E To access a private mailbox v A Select the desired mailbox BI Enter its password v A Send List gt MA v A Select a message gt GI 5 y a Erase gt OY To erase all messages in the selected mailbox select Erase A11 gt GI 6 v a Yes gt MA KO wo eee ZS Receiving a message When an SMS message is received Receiving SMS Message is displayed atone is heard if the handset ringer is turned on Mis displayed with the total number of new unread SMS messages Reading a received message 1 centre of joystick gt Z Gs 2 Proceed with the desired operation E To access the public mailbox v a Public gt OM E To
40. e is available Please contact your service provider telephone company for details of this service Important If f still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds To use the voice mail service provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 37 For details see page 42 d 44 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 e P b y Al TG8421E e book Page 45 Tuesday December 16 2008 8 03 AM Intercom Locator Intercom Intercom calls can be made between handsets in the same radio cell Note If you receive an outside call while talking on the intercom you hear interrupt tones To answer the call press Q then press SX e When paging the handset the paged handset beeps for 1 minute Making an intercom call 1 centre of joystick gt 2 To page a specific handset enter the handset number To stop paging press 3 When you finish talking press AQ Answering an intercom call 1 Press N to answer the page 2 When you finish talking press 0 Handset locator You can locate a misplaced handset by pressing on the base unit e All registered handsets beep for 1 minute To stop paging press it again or 0 on the handset Transfe
41. e recorded greeting message Calling back Caller ID subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press during playback 2 v a call Back gt GI 3 Edit the number gt N Erasing all messages 1 centre of joystick gt amp gt OK 2 v a Erase All Msg gt Ga 3 y a Yes gt GI gt 0 hr rrr Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important In order to operate the answering system remotely you must first set a remote access code 1 centre of joystick gt amp y Gs 2 v a Settings gt OM v a Remote Code MA 4 To turn on remote operation enter the desired 3 digit remote access code Editing the number before calling To turn of remot operation press x back 5 GR O 1 Press during playback 2 v a Edit amp call gt OY 40 Helpline Tel No U K 0844 844 3898 R O I 0128
42. e unit to play a greeting message but not to record caller messages by selecting Greeting Only as the recording time setting page 42 Important Only 1 person can access the answering system listen to messages record a greeting message etc at a time e When callers leave messages the unit records the day and time of each message Make sure the date and time have been set correctly page 14 Memory capacity The total recording capacity including your greeting message and recorded conversations is about 40 minutes A maximum of 64 messages can be recorded Note If message memory becomes full Messages Full is shown on the handset display The answer on indicator on the base unit flashes rapidly when the answering system is turned on e When the message memory becomes full Ifyou use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded _ Turning the answering system onloff The answering system is preset to on Base unit Press EB to turn on off the answering system When the answering system is turned on the answer on indicator lights up Handset 1 centre of joystick amp
43. eeting message The unit provides 2 pre recorded greeting messages If you erase or do not record your own greeting message the unit plays a pre recorded greeting asking callers to leave a message If the message recording time page 42 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Erasing your greeting message Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 centre of joystick amp as 2 v a Greeting gt ON 3 v a Default gt QA 2 times 4 0 Playing back the greeting message 1 centre of joystick gt amp Os 2 v a Greeting gt ON 3 v a Play Greeting gt OK 4 0 Es Listening to messages using the base unit When new messages have been recorded on the base unit flashes Press gt If new messages have been recorded the base unit plays back new messages f there are no new messages the base unit plays back all messages Note e When the answer on indicator on the base unitflashes rapidly the message memory is full Memory capacity page 37 38 Helpline Tel No U K 0844 844 3898 R O I 01289 8333
44. elpline Tel No U K 0844 844 3898 R O I 01289 8333 51 TG8421E e book Page 52 Tuesday December 16 2008 8 03 AM Useful Information Problem Causelsolution I cannot register a handset to a base unit e The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 29 e The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 28 You entered the wrong PIN If you forget your PIN see I cannot remember the PIN page 52 e Place the handset and the base unit away from other electrical appliances cannot remember the PIN e Change the PIN using the following method 1 centre of joystick gt amp GI 2 v a Base Unit PIN gt GI 3 7 0 0 0 4 Enter the new 4 digit base unit PIN gt Os 0 Battery recharge Problem Causelsolution The handset beeps and or J flashes e Battery charge is low Fully charge the batteries page 9 fully charged the batteries but still flashes e Clean the charge contacts and charge again page 10 It is time to replace the batteries page 9 fully charged the batteries but the operating time seems to be shorter e Clean the battery ends and the charge contacts with a dry cloth and charge again
45. eral use Problem Cause solution The handset does not The battery is empty or too weak to turn on the automatically turn on after power Place the handset on the base unit or installing replacing batteries charger and let it charge The unit does not work e Make sure the batteries are installed correctly page 9 e Fully charge the batteries page 9 e Check the connections page 9 e Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again The handset has not been registered to the base unit Register the handset page 28 The handset display is blank or The handset is in screen saver mode page dark 13 Activate the handset display again by pushing the joystick left lt or right gt when on a call pressing 40 at all other times LCD in charging is set to off while on charge Change the setting page 22 e The handset is not turned on Turn the power on page 13 50 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 e U TG8421E e book Page 51 Tuesday December 16 2008 8 03 AM Useful Information Problem Cause solution cannot hear a dial tone e Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration e The base units AC adaptor or telephone line cord is not connected C
46. f the base unit or charger You do not need to press To turn this feature on see page 22 Adjusting the handset ringer volume Push the joystick up or down repeatedly to select the desired volume while the handset is ringing for an incoming call Note You can also program the handset ringer volume beforehand page 21 ee Useful features during a call Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press during conversation e flashes 2 To return to the conversation press again Recall flash R allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note To change the recall flash time see page 22 For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to the call waiting service of your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call waiting tone on the handset 1 Press R O to answer the 2nd call 2 To switch between calls press R O 16 Helpline Tel No U
47. formation about connection possibilities Note for battery installation Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 4 7 e Wipe the battery ends with a dry cloth e Avoid touching the battery ends or the unit contacts Note for battery charge It is normal for the handset to feel warm during charging e Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level H High Medium m Low Jan Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous 15 hours max use Not in use 250 hours standby 10 days max Note It is normal for batteries not to reach full capacity at the initial charge Maximum battery performance is reached after a few complete cycles of charge discharge use Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use standby Even after the handset is fully charged the handset can be left on the base unit or charger without any ill effect on the batteries The battery level may not be displayed correctly after you replace the batteries In th
48. g up without being charged for the call 1 centre of joystick gt amp y Os 2 v a Settings gt ON 3 v a Number of Rings gt Ga 4 v A Select the desired setting gt GIS 70 For voice mail service subscribers To receive voice mail and use answering system properly please note the following To use the voice mail service page 44 provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 37 To use this unit s answering system rather than the voice mail service provided by your service provider telephone company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this Set this unit s Number of Rings setting so that this unit s answering system answers calls before the voice mail service of your service provider telephone company does It is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allotted to each caller You ca
49. haracters at a time The default setting is Multi Items 1 centre of joystick as 2 v a Display Setup gt OK 3 v a Display Mode gt GI 4 Y a Select the desired setting gt GI gt 0 Note e When is displayed as a right soft key on the handset you can temporarily switch the display mode by pressing page 13 e When in multiple items display mode you can move screens by pushing the joystick right or left without scrolling down or up through the list Push the joystick right to go to the next screen Push the joystick left to return to the previous screen Setting call restriction You can restrict selected handsets from dialling certain numbers You can assign up to 6 phone numbers to be restricted and select which handsets are to be restricted Storing area codes here prevents the restricted handsets from dialling any phone number in that area code 1 centre of joystick gt 47 gt OK 2 v a Call Restrict gt OK 3 Enter the base unit PIN default 4 Setwhich handsets to be restricted by pressing the desired handset number All the registered handset numbers are displayed e Flashing numbers indicate call restriction is turned on for the corresponding handset e To turn call restriction off for a handset press the number again The number stops flashing 5 0 6 v a Select a memory location gt ww 7
50. heck the connections f you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter e Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company do not know how to erase gt There are unviewed missed calls remaining Missed call from the display View them and erase gt in the following way 1 centre of joystick gt gt OY 2 Push the joystick down to search from the most recent call or push the joystick up to search from the oldest call Programmable settings Problem Cause solution have changed the display e Change the display language language to a language A0 gt gt d WS Push the cannot read joystick down 2 times RIS Push the joystick down 5 times GI v 4 Select your desired language Gs 0 While programming the A call is being received Answer the call and handset starts to ring start again after hanging up While programming the e A call matching an entry in the call barred list display returns to standby is being received Wait and try again later mode H
51. ing used for speed dialling V is displayed next to the dial key number If you select this dial key you can overwrite the previous assignment 4 GI 0 Making a call using a speed dial key 1 Press and hold the desired speed dial key 1 to 9 You can view other speed dial assignments by pushing the joystick down or up 2 Cancelling a speed dial assignment Press and hold the desired speed dial key 1 to 9 gt gt Ga 2 Yl Yes gt GI gt 0 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 19 d Phonebook TG8421E e book Page 20 Tuesday December 16 2008 8 03 AM Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press FB 2 v a Phonebook GI 3 v a Select the desired entry 4 Press GI to dial the number Note e When storing a calling card access number and your PIN in the phonebook as one phonebook entry press I to add pauses after the number and PIN as necessary page SS Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset Note Category settings for phonebook entries are
52. is case place the handset on the base unit or charger and let it charge for at least 7 hours 10 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 NY a TG8421E e book Page 11 Tuesday December 16 2008 8 03 AM T Getting Started T E Control type Controls Soft keys The handset features 2 soft keys and a joystick By pressing a soft key or by Handset pressing the centre of the joystick you can select the feature shown directly o g above it on the display Joystick By pushing the joystick a Y lt or gt repeatedly you can scroll through up down left or right various lists or items adjust the receiver or speaker volume up or down while talking e As all multiple items cannot be displayed on screen at the same time you can quickly search the desired item to move screens by pushing the joystick right or left instead of scrolling down or up line by line page 26 Base unit SS Charge indicator Ringer indicator Speaker N Talk lt Speakerphone Headset jack Charge contacts Dial keypad Speaker Receiver gt Erase Display H Stop 0 Off Power 4 Y Volume up down R O ma gt Repeat Skip R Recall Flash gt Play Message indicator Alarm shortcut key Locator Microphone EB Answer on Charge conta
53. is on page 24 D Opens the phonebook e Voice enhancer is set Stores phone numbers in page 17 the call barred list page xX Privacy mode is on 27 page 22 Displays the phonebook amp Ringer volume is off search menu page 23 Turns the key lock feature wy Night mode is on off page 17 page 25 12 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 _ amp TG8421E e book Page 13 Tuesday December 16 2008 8 03 AM Getting Started Icon Action Selects a character entry mode Plays a message Stops recording or playback P Inserts a dialling pause Erases the selected item Switches display mode between single item and multiple items page 26 Allows you to make an intercom call Erases a number character Puts the call on mute E Temporary switching the display mode You can select to display either a single item or multiple items on one screen ata time for the following features menu list phonebook list caller list redial list and recorded message list handset top menu icons in function menu You can temporarily switch the display mode as follows by pressing shown when viewing the lists or selecting menu icons with multiple entries all menu icons are shown on one screen at a time anentry a menu icon is shown on one screen in large characters at a time No
54. lbox by storing its name and password page 35 register each private mailbox with BT Text page 33 Note e A total of 47 messages at 160 characters message in all mailboxes added together can be saved Total number may be more than 47 if length of messages is less than 160 characters message If the unit is connected to a PBX system you may not be able to use SMS features iF Turning SMS on off The default setting is on 1 centre of joystick OK v a Public gt MA v a Settings gt GI v a SMS on off GI v A Select the desired setting gt GI 0 ak WD __ s s s i Storing SMS message centre numbers SMS message centre numbers must be stored in order to send and receive SMS messages The message centre numbers used for SMS services provided by BT Text are pre programmed in this unit You can change them if necessary Contact your service provider telephone company for more information 1 centre of joystick gt Z GI 2 v a Public gt OY 3 v a Settings gt OM 4 v a Select Message Centre1 or Message Centre2 yg 5 Edit the number as necessary GI 2 times gt AO 32 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 s Sp Ka TG8421E e book Page 33 Tuesday December 16 2008 8 03 AM SMS Sho
55. local environmental conditions Ifthe reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment Keep the product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from excessive smoke dust high temperature and vibration The product should not be exposed to direct sunlight Do not place heavy objects on top of the product When you leave the product unused for a long period of time unplug the product from he power outlet The product should be kept away from heat sources such as radiators cookers etc It should not be placed in rooms where the emperature is less than 0 C or greater han 40 C Damp basements should also be avoided The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc Helpline Tel No U K 0844 844 3898 R O I 01289 8333 7 a TG8421E e book Page 8 Tuesday December 16 2008 8 03 AM Important Information Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care Wipe the outer surface of the product with a soft moist cloth Do not use benzine thinner or any abrasive powder Notice for product disposal transfer
56. lows the display to be dimmed after being placed on the base unit or charger On Backlight is dimmed off Backlight turns off after 10 seconds of charging 9 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 10If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 11To prevent other users from joining your conversations with outside callers turn this feature on 12The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary Helpline Tel No U K 0844 844 3898 R O I 01289 8333 23 Sp Ka TG8421E e book Page 24 Tuesday December 16 2008 8 03 AM Programming Special programming Memo alarm An alarm sounds at the set time for 3 minutes A text memo can also be displayed for the alarm A total of 3 separate alarm times can be programmed for each handset You can set one of 2 different alarm options once or daily for each alarm time Important e Set the date and time beforehand page 14 1 centre of joystick gt Os 2 v a Time Settings gt Ga 3 v a Memo Alarm gt GI 4 Select an alarm 1 to 3 gt GI 5 v a Select the desired alarm option gt GI off Turns ala
57. ly the power source marked on the product Do not overload power outlets and extension cords This can result in the risk of fire or electric shock Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire Regularly remove any dust etc from the AC adaptor power plug by pulling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insulation defect from moisture etc resulting in a fire Unplug the product from power outlets if it emits smoke an abnormal smell or makes an unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped emitting and contact an authorised service centre Unplug from power outlets and never touch the inside of the product if its casing has been broken open Never touch the plug with wet hands Danger of electric shock exists Installation To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards Unplug the product from
58. mber 16 2008 8 03 AM Useful Information Character entry The dial keys are used to enter characters and numbers Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 47 Use the joystick to move the cursor Press dial keys to enter characters and numbers Press to erase the character or number highlighted by the cursor Press and hold to erase all characters or numbers Press to switch between uppercase and lowercase To enter another character located on the same dial key push the joystick right to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek ABT Extended 1 AAA Extended 2 SSS and Cyrillic ABB For SMS messages Alphabet ABC Numeric 0 9 Greek ABI and Extended 1 AAA modes are available When in these entry modes except Numeric you can select which character is entered by pressing a dial key repeatedly When the unit displays the character entry screen right soft key v a Select a character entry mode gt GI Note e The dial keys with 1 2 3 and 4 in the following tables have different character assignment for SMS See the footnotes with 1 2 3 and 4 Alphabet character table ABC CO D ED ED e Web ED 8 9 Space Space
59. me passes the handset rings If you select No Ringing the handset never rings during night mode 1 centre of joystick OK y a Ringer Setup GI v a Night Mode gt MA y a Ring Delay gt FI v A Select the desired setting gt GIS 0 Note When the answering system answers the call this feature does not work ah WN Selecting categories to bypass night mode 1 centre of joystick gt OK 2 v a Ringer Setup gt MA 3 v a Night Mode QA 4 v a Select Category gt Ga 5 Press the desired category numbers gt MI The selected category number flashes To cancel a selected category number press the number again The number stops flashing 6 0 Display mode You can select to display either a single item or multiple items on one screen ata time for the following features menu list phonebook list caller list redial list and recorded message list handset top menu icons in function menu Select the desired setting Multi Items Multiple entries all menu icons are shown on one screen at a time Helpline Tel No U K 0844 844 3898 R O I 01289 8333 25 Sp Ka TG8421E e book Page 26 Tuesday December 16 2008 8 03 AM Programming Single Item An entry a menu icon is shown on one screen in large c
60. ment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for the battery symbol This symbol might be used in combination with a chemical symbol In this case it complies with the requirement set by the Directive for the chemical involved u Specifications E Standard DECT Digital Enhanced Cordless Telecommunications GAP Generic Access Profile E Frequency range 1 88 GHz to 1 90 GHz E RF transmission power Approx 10 mW average power per channel E Power source 220 240 V AC 50 Hz E Power consumption Base unit Standby Approx 0 8 W Maximum Approx 4 2 W Charger Standby Approx 0 2 W Maximum Approx 3 2 W E Operating conditions 0 C 40 C 20 80 relative air humidity dry Note e Design and specifications are subject to change without notice e The illustrations in these instructions may vary slightly from the actual product 8 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 WW S a TG8421E e book Page 9 Tuesday December 16 2008 8 03 AM k T Getting Started T e Confirm correct polarities Setting up Connections Use only the supplied Panaso
61. n also select Greeting Only which sets the unit to greet callers but not record messages The default setting is 3 Minutes 1 centre of joystick gt amp y as 2 v a Settings gt ON 3 v a Recording Time gt as 4 v a Select the desired setting gt IS 0 Note When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message 42 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 TG8421E e book Page 43 Tuesday December 16 2008 8 03 AM Answering System d asking callers to call again later page 38 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 43 TG8421E e book Page 44 Tuesday December 16 2008 8 03 AM Voice Mail Service pg Voice mail service Voice mail is an automatic answering service offered by your service provider telephone company After you subscribe to this service your service provider telephone company s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone When you have new messages is displayed on the handset if message indication servic
62. nic AC adaptor PQLV219E E Base unit Use only the supplied Press plug telephone 1 firmly line cord 220 240 V AC eee e When the language selection is 50 Hz lt Not supplied displayed see page 14 To telephone line Battery charge Charge for about 7 hours e When the batteries are fully charged the charge indicator goes off Confirm Charging is displayed For DSL ADSL service users E Charger Charge indicator Battery installation e USE ONLY Ni MH batteries AAA R03 size e Do NOT use Alkaline Manganese Ni Cd batteries Helpline Tel No U K 0844 844 3898 R O I 01289 8333 9 a 9 TG8421E e book Page 10 Tuesday December 16 2008 8 03 AM Getting Started SE Note when setting up Note for connections e The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use e The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a T adaptor Your Panasonic sales shop can offer you more in
63. power outlets before cleaning Do not use liquid or aerosol cleaners Do not disassemble the product Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use The use of excessive sound volume through earphones headphones or headsets may cause hearing loss Medical Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 1 88 GHz to 1 90 GHz and the RF transmission power is 250 mW max Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy CAUTION Installation and relocation Never install telephone wiring during an electrical storm Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines The AC adaptor is used as the main disconnect device
64. r e Answering system is being used Wait and try again later You dialled a call restricted number page 26 The key lock feature is turned on Turn it off page 17 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 53 TG8421E e book Page 54 Tuesday December 16 2008 8 03 AM Useful Information d Caller ID Problem Cause solution Caller information is not You must subscribe to a Caller ID service displayed Contact your service provider telephone company for details f your unit is connected to any additional telephone equipment remove and plug the unit directly into the wall jack If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details e Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to e Depending on your service provider display telephone company the unit may display the caller s information at the 2nd ring or later e Move closer to the base unit Time on the unit has shifted e Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 21 54 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 TG8421E e book Page 55 Tuesday December 16 2008 8 03 AM
65. rase or Erase All gt OA 4 Y 4 yes gt Aa KO Storing caller information to the phonebook 1 centre of joystick gt 9 gt OK 2 v a Select the desired entry gt 3 v a Add Phonebook gt OK 4 Tostore the name continue from step 3 Adding entries page 18 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 31 s Sp Ka TG8421E e book Page 32 Tuesday December 16 2008 8 03 AM SMS Short Message Service R Using SMS SMS allows you to send and receive text messages between other fixed line and mobile phones that support compatible SMS networks and features Important To use SMS features you must subscribe to a Caller ID and or an appropriate service such as SMS confirm that SMS is turned on confirm that the correct message centre numbers are stored Contact your service provider telephone company for details and availability Using the public mailbox and private mailboxes SMS messages can be sent and received using the public mailbox or any one of the 6 private mailboxes The public mailbox can be accessed freely Private mailboxes are password protected to ensure privacy Important To use the public mailbox you must register the public mailbox with BT Text page 33 To send or receive a message using a private mailbox you must first create the private mai
66. rase unnecessary entries page 19 e Message memory is full Erase unnecessary messages page 39 40 The call barred list memory is full Erase unnecessary entries page 27 e The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 29 No link Reconnect AC adaptor The handset has lost communication with the base unit Move closer to the base unit and try again Unplug the base units AC adaptor to reset the unit Reconnect the adaptor and try again e The handset s registration may have been cancelled Re register the handset page 28 Use rechargeable battery e A wrong type of battery such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 4 7 You must first subscribe to Caller ID You must subscribe to a Caller ID service Once you receive caller information after subscribing to a Caller ID service this message will not be displayed Helpline Tel No U K 0844 844 3898 R O I 01289 8333 49 TG8421E e book Page 50 Tuesday December 16 2008 8 03 AM Useful Information d Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor and turn off the handset then reconnect the base unit s AC adaptor and turn on the handset Gen
67. repeater to this base unit you must turn the repeater mode on Helpline Tel No U K 0844 844 3898 R O I 01289 8333 29 ik Sp Ka TG8421E e book Page 30 Tuesday December 16 2008 8 03 AM Caller ID Service E Using Caller ID service Important e This unit is Caller ID compatible To use Caller ID features you must subscribe to a Caller ID service Contact your service provider telephone company for details Caller ID features When an outside call is being received the caller s phone number is displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information If the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the unit treats it as a missed call and gt is displayed This lets you know if you should view the caller list to see who called while you were away Even if only one missed call in the caller list is viewed page 31 gt disappears from the display When you receive another new call gt is displayed again Phonebook name display When
68. rm off Press I again then press AQ to exit Once An alarm sounds once at the set time Enter the desired date and month GI e Be sure to enter in the same date format as that selected in Date and time page 14 Daily An alarm sounds daily at the set time 6 Set the desired time gt Gg 7 Enter a text memo 30 characters max page 47 GI 8 v a Select the desired alarm tone EI 2 times We recommend selecting a different ringer tone to the one used for outside calls 9 0 e When the alarm is set is displayed Note You can skip to step 3 by pressing R O in standby mode To stop the alarm press any dial key or place the handset on the base unit or charger e When the handset is in use the alarm will not sound until the handset is in standby mode If you select Once the setting changes to off after the alarm sounds Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Using the phonebook s category feature page 18 you can also select categories of callers whose calls override night mode and ring the handset Caller ID subscribers only Important Set the date and time beforehand page
69. rring calls conference calls Outside calls can be transferred between 2 handsets in the same radio cell 2 handsets in the same radio cell can have a conference call with an outside party 1 During an outside call press to put the call on hold flashes to indicate the outside call is on hold 2 Enter the desired handset number you want to transfer to 3 Wait for the paged party to answer If the paged party does not answer press to return to the outside call 4 To transfer the call Press 0 The outside call is routed to the handset To establish a conference call Press 3 To leave the conference press 0 The other parties can continue the conversation Transferring a call without speaking to the other handset user 1 Perform step 1 and 2 Transferring calls conference calls page 45 2 0 The outside call rings at the other handset Note If the other handset user does not answer the call within 1 minute the call rings at your handset again Helpline Tel No U K 0844 844 3898 R O I 01289 8333 45 s TG8421E e book Page 46 Tuesday December 16 2008 8 03 AM Intercom Locator d Answering a transferred call Press N to answer the page Note e After the paging party disconnects you can talk to the outside caller 46 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 NY a TG8421E e book Page 47 Tuesday Dece
70. rt Message Service Note For PBX users You need to add the PBX line access number and adialling pause to the beginning of the Message Centre 1 number If you only use the Message Centre 1 number for SMS store the Message Centre 1 number as is without adding a line access number or dialling pause to Message Centre 2 i Registering mailboxes Each SMS mailbox you wish to use must be registered with BT Text There are two ways you can register a mailbox Send an SMS message to another person Send the text message REGISTER to destination number 00000 i si Sending a message Writing and sending a new message 1 centre of joystick gt Z as 2 Proceed with the desired operation E To access the public mailbox y a Public GI E To access a private mailbox v a Select the desired mailbox I Enter its password vY 4 Create gt OY f Use Last Text is displayed you can use the text from the last message you created by pushing the joystick up 4 Entera message gt OM You can change the character entry mode by pressing page 47 5 Enter the destination phone number 20 digits max GI E Using the redial list gt v a Select the phone number RI 2 times E Using the caller list v a Select the party gt Gg 2 times E Using the phonebook EA v 4
71. sition I Base unit Handset Series Model No Part No Part No Quantity KX TG8421 KX TG8421 KX TG8421 KX TGA840 1 series KX TG8422 KX TG8421 KX TGA840 2 KX TG8423 KX TG8421 KX TGA840 3 KX TG8424 KX TG8421 KX TGA840 4 1 Feature differences Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets page 4 e The suffix E in the following model numbers will be omitted in these instructions KX TG8421E KX T G8422E KX T G8423E KX TG8424E Accessory information Supplied accessories Accessory item Quantity No Part number sS O K Se TG8421 TG8422 TG8423 TG8424 AC adaptor 1 2 3 4 PQLV219E0Y or PQLV219E0X Telephone line cord 1 1 1 1 PQJA87S for U K Rechargeable batteries 2 4 6 8 HHR 55AAAB or N4DHYYY00005 Handset cover 2 1 2 3 4 Belt clip 1 2 3 4 Charger 1 2 3 1 See page 4 for replacement battery information 2 The handset cover comes attached to the handset 3 PNKE1029Z1 Black Metallic grey PNKE1029Z3 Platinum silver 4 PNLC1007ZB Black PNLC1007ZN Platinum silver PNLC1007ZM Metallic grey p nD 0 Fe Helpline Tel No U K 0844 844 3898 R O I 01289 8333 3 IN lt a TG8421E e book Page 4 Tuesday December 16 2008 8 03 AM Introduction To use the unit E Belt clip E Wall mounting To attach To remove
72. t has been registered successfully Y stops flashing Note e When you purchase an additional handset refer to the additional handset s installation manual for registration Selecting a base unit When Auto is selected the handset automatically uses any available base unit it is registered to When a specific base unit is selected the handset makes and receives calls using that base unit only If the handset is out of range of that base unit no calls can be made 1 centre of joystick a 2 v a Select Base gt OM 3 v 4 Select the desired base unit number or Auto GI e The handset starts searching for the base unit Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless connection with the system 1 centre of joystick gt 47 gt as 2 3 3 5 3 v a Cancel Register gt as The numbers of all handsets registered to the base unit are displayed 4 Select the handset s you want to cancel by pressing the desired handset number GI The selected handset number s flashes To cancel a selected handset number press the number again The number stops flashing 5 Ya Yes OY 28 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 TG8421E e book Page 29 Tuesday December 16 2008 8 03 AM
73. te You can set the unit to always show either single or multiple items beforehand by selecting Single Item or Multi Items as the display mode setting page 25 e When in multiple items display mode you can switch the screen to confirm the detailed information by pressing 2D Handset top menu icons The following icons are shown when you press down on the centre of the joystick in standby mode Icon Feature gt Caller List Answer System MS Short Message i g Al Handset Setup a a Base Unit Setup x x Caller Barred Screen saver mode The backlight goes dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit or charger Activate the handset display again by pushing the joystick left lt or right gt when on a call pressing 4 at all other times 3 FJXj Turning the power on off Power on Press 0 for about 1 second Power off Press 40 for about 2 seconds Helpline Tel No U K 0844 844 3898 R O I 01289 8333 13 is s Zs TG8421E e book Page 14 Tuesday December 16 2008 8 03 AM i Getting Started LSE SSS Date and time Initial settings ses 1 centre of joystick gt gt Symbol meaning Ok Example v a o
74. ted e All enquiries transactions and distribution facilities are provided directly by Panasonic U K Ltd It couldn t be simpler e Also available through our Internet is direct shopping for a wide range of finished products take a browse on our website for further details General information This equipment is designed for use on the U K and Republic of Ireland analogue telephone network In the event of problems you should contact your equipment supplier in the first instance Declaration of Conformity Panasonic Communications Co Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http Awww doc panasonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Helpline Tel No U K 0844 844 3898 R O I 01289 8333 5 9 6 KS ps TG8421E e book Page 6 Tuesday December 16 2008 8 03 AM Important Information I For your safety To prevent severe injury and loss of life property read this section carefully before using the product to ensure proper and safe operation of your product WARNING Power connection Use on
75. tes the default settings The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup Time Settings Set Date Time 14 g Memo Alarm 24 Time Adjust 2 lt Caller ID gt Ringer Setup Ringer Volume 3 lt Maximum gt Ringtone E lt Ringtone 1 gt Night Mode 24 H on off lt off gt E Start End lt 23 00 06 00 gt H Ring Delay lt 60 sec gt H Select Category Helpline Tel No U K 0844 844 3898 R O I 01289 8333 21 s A Ki TG8421E e book Page 22 Tuesday December 16 2008 8 03 AM m Programming Top menu Sub menu 1 Sub menu 2 Page Handset Setup Display Setup Wallpaper g lt Wallpaper1 gt Display Colour lt Colour1 gt Standby Display lt off gt Display Mode 25 lt Multi Items gt LCD in charging LCD dimming lt On gt Language 14 lt English gt Contrast lt Contrast 3 gt Register Register H set 28 Register handset Select Base 28 lt Auto gt Keytones 9 lt On gt Auto Talk 1 16 lt off gt Base Unit Setup Ringer Volume a lt Medium gt Privacy Mode 1 lt off gt Recall Flash 1 16 lt 100 msec gt Call Restrict 26 Base Unit PIN 26 lt 0000 gt Repeater 29 lt off gt Caller Barred 26 Ba 1 If you program these settings using one of
76. ting up 10 d I gt Controls uu aa eect sees ex fon 11 Voice Mail Service Display tay l cacy autos feta os 42 Voice mail service 44 Temporary switching the display sue Intercom Locator RUDI AS Walk eee ato SO a ae ge ow Intercom 45 Screensavermode 13 U ndset l ocat r 45 Turning the power on off 13 Gok Wali ta nDNA tonnage initial settings 14 Transferring calls conference calls 45 Making Answering Calls Useful intonation Making calls 15 Character entry 47 Answering calls 16 Error messages Cryst A An EY 49 Troubleshooting 50 Useful features during acall 16 aa Key lock 17 Conditions of guarantee 58 Phonebook iaa r Handset phonebook 18 PAR NORE RNS PRAA Copying phonebook entries 20 Programming Programmable settings 21 Special programming 24 Registering a unit 27 Caller ID Service Using Caller ID service 30 Caller list 0 0 0 sg eee ee 31 SMS Short Message Service Using SMS 2 0 32 Turning SMS on off 32 Storing SMS message centre numbers yaqachus p PN daa b Qik N Ska 32 Registering mailboxes 33 Sending amessage 33 2 NY a TG8421E e book Page 3 Tuesday December 16 2008 8 03 AM Introduction Model compo
77. v a Add Phonebook GI To store the name continue from step 3 Adding entries page 18 Note e When editing To erase a number place the cursor on the number then press KB To insert a number place the cursor to the right of where you want to insert the number then press the appropriate dial key Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 20 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 15 V S TG8421E e book Page 16 Tuesday December 16 2008 8 03 AM Making Answering Calls Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 gt B 2 Dial the phone number Note e A 3 second pause is inserted each time f is pressed Repeat as needed to create longer pauses wass Answering calls When a call is being received the ringer indicator on the handset flashes 1 Lift the handset and press N or 4 when the unit rings You can also answer the call by pressing any dial key from 0 to 9 or Any key answer feature 2 When you finish talking press 0 or place the handset on the base unit or charger Auto talk You can answer calls simply by lifting the handset of
78. wering system Problem Causelsolution The unit does not record new messages My own greeting message cannot be properly heard The answering system is turned off Turn it on page 37 The message memory is full Erase unnecessary messages page 39 The recording time is set to Greeting Only Change the setting page 42 f your own greeting message is not recorded properly callers are unable to leave a message Record your own greeting message again page 38 f you subscribe to a voice mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 42 Record your own greeting message again page 38 cannot operate the answering system Someone is using the unit Wait for the other user to finish e A caller is leaving a message Wait for the caller to finish The handset is too far from the base unit Move closer cannot operate the answering system remotely You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 40 Press each key firmly The answering system is turned off Turn it on page 41 You are using a rotary pulse telephone Try again using a touch tone phone While recording a greeting
79. when the other handset is on an outside call Note e A 2nd handset cannot join an outside call that is being recorded page 17 To prevent other users from joining your conversations with outside callers turn the privacy mode on page 22 E Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press centre of joystick for about 3 seconds e ZJ is displayed e To turn key lock off press EJ centre of joystick for about 3 seconds Note Calls to emergency numbers cannot be made until key lock is turned off Helpline Tel No U K 0844 844 3898 R O I 01289 8333 17 s Sp Ka TG8421E e book Page 18 Tuesday December 16 2008 8 03 AM Phonebook Pa u Handset phonebook The phonebook allows you to make calls without having to dial manually You can add 200 names and phone numbers assign each phonebook entry to the desired category Adding entries 1 eA left softkey gt 2 v a New Entry gt QA 3 Enter the party s name 16 characters max GI e You can change the character entry mode by pressing page 47 4 Enter the party s phone number 24 digits max GIT 5 v a Select the desired category sI 2 times e To add other entries repeat from step 3 6 0

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