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Isatphone 2 English user guide

1. Enabling the Assistance feature Before you can use the Assistance feature you must enable it and configure the alert type and recipients From the main menu select Location services gt Assistance button gt Configure gt Assistance feature Ihen press the centre selection key to enable the feature Configuring Assistance button calls Go to Location services gt Assistance button gt Configure gt Alert type then select Call only or Call message Choose the intended recipient of your call by selecting Location services gt Assistance button gt Configure gt Call config gt Edit recipient You can choose a contact from the phonebook or add a new contact To find contacts edit contacts or add new contacts see Managing contacts in your phonebook on page 40 You can only select one recipient for an assistance coll If you want to use the handset loudspeaker when you make an assistance call select Location services gt Assistance button gt Configure gt Call config gt Handsfree call gt On If you want the handset to automatically redial the recipient when the call setup fails select Location services gt Assistance button gt Configure gt Call config gt Call retry gt On If the first call is unsuccessful the handset disconnects and shows the text Call connection failed retrying The contact is then automatically re dialled after three minutes The handset will make up to eight attempts to con
2. If you are using a SIM card with local country numbering the call barring is as described by the menu The first time you set up call barring you will need to reset the barring password Select Menu gt Settings gt Call settings gt Call barring Select Options and navigate to Change barring pass code Enter the barring pass code and select OK The default is QO00 Enter a new four digit pass code and select OK Then enter the new pass code again to confirm it You will need to enter this new pass code whenever you change your call barring settings Advanced call features a Click to navigate 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index my To cancel a bar highlight that type of call in the Call barring menu select Options and select Cancel To cancel all c
3. Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index uy Your IsatPhone makes and receives calls by communicating with Inmarsat satellites in orbit above the equator Your phone antenna must be deployed and there must be a clear line of sight to an Inmarsat satellite for you to make and receive calls Connecting to the satellite Switch your phone on hold down the red key fora few seconds until the screen lights up The Inmarsat logo will appear followed by the main screen If prompted to enter a PIN enter the PIN code The PIN is originally set by your service provider which you can reset See Setting up SIM PIN code on page 54 for more information USING YOUR ISATPHONE 2 Stand outside with a clear view of the sky with the phone antenna pointing upwards There must be a clear line of sight between the phone s antenna and the satellite The more sky you can see the stronger the Signal should be from the satellite If open sky makes up about 0 of your view when you look up then the signal should be strong Searching satellite will appear on the screen When your phone is connected to the satellite the screen will display Ready for service he top left of the screen will display Inmarsat The signal
4. Example To limit calls to UK landlines create an in place of the symbols while dialling or sending a message When fixed number dialling is activated your phone Still enables numbers stored in other areas of Contacts to be viewed Advanced call features Click to navigate 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index G20 Using fixed number dialling Select Menu gt Contacts gt FND list and the contact Select Call or Send message from Options To send email messages when fixed number dialling is activated the message centre number should be added to the FND list See Message settings on page 32 for more information on finding your message centre number Note Fixed number dialling Call barring and Call divert does not prevent emergency calling
5. Handstree rest Tracking button Volume up key Volume down key Screen Right selection key Navigation keys Left selection key Call button Centre selection key End button Handsfree rest Keypad Microphone Micro USB port USB audio protective cover 2 5mm audio connector Strap attachment point LED status indicators yy inmarsat 0 WoO E _ E MAM D BEEE Status icons Keypad locked Alarm set Call divert on Unread message Message sent Microphone muted Loud profile active Vibrate profile active Phone memory full Bluetooth is paired Bluetooth headset connected to your phone Wired handsfree headset connected GPS fix required USB connection Conference call activated Closed user group number New voicemail Missed call Loudspeaker activated EEEEPLE Silent profile active Cs Message memory full e SIM card memory full Bluetooth on A Assistance button activated Click to navigate 13 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference 6 Your IsatPhone 6 Status icons 7 Menu 8 Coverage map Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type a
6. Setting an alarm Select Menu gt Alarm and select the type of alarm Once alarm sounds the next time the clock shows the selected time Recurrent alarm sounds regularly on selected days of the week Enter the alarm time and select OK If this is a recurrent alarm use the navigation and centre selection keys to tick which days of the week it should sound then select OK Silencing a ringing alarm When the alarm sounds select Stop or the centre selection key If you press the right selection key Snooze it will sound again in 9 minutes Cancelling an alarm Select Menu gt Alarm select which alarm you would like to remove then select Options gt Remove and confirm your choice Click to navigate 2 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Eu DATA Your phone can be used as a modem to send and receive low rate data Typical low rate data applications include plain text email and small file attachments Some Inmarsat service providers offer proprietary applications which have been optimised to operate with your phone Contact your service provider for details To enable your handset for th
7. Notices Protection of personal information Type and specification Index Esd ACCESSORIES Inmarsat provides the following in box accessories with the IsatPhone 2 Battery USB drive Mains charger and four universal plug adaptors Car charger Micro USB cable Wired handsfree headset Wrist strap Holster Inmarsat reserves the right to add or delete accessories from this list at our absolute discretion Click to navigate 2 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Ess EXPORT CONTROLS IsatPhone 2 and in box accessories may contain commodities technology and or software subject to export controls and regulations imposed by the US and other countries Diversion contrary to law is prohibited Click to navigate Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index comp MA
8. Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index a Re dialling a number Press the green key T select from the list of previously dialled numbers using the navigation keys and press the green key to start the call Your phone stores 30 dialled numbers Alternatively select Menu gt Call log gt Dialled calls select the person you wish to call and press the green key 7 Re dialling automatically To switch Auto re dial on or off select Menu gt Settings gt Call settings gt Auto re dial and make your selection The default setting is off When activated if your call did not complete your phone displays Retry and the reason why the connection was unsuccessful Press Select to automatically re dial the number three times until the call is answered If you press any key or receive a call during this time re dialling is interrupted If the re dial is successful the phone beeps then rings Select Close if you do not want to retry Receiving a call To receive a call your antenna must be deployed and your phone connected to the satellite Press the green key T to accept the call or press the red key to reject it You will see Call from followed by either the name of the caller if listed in your Phonebook or SIM contacts the calling number or Number unknown If you do not wish your p
9. Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security 52 Security locks and codes 53 Security features controlled by the phone 54 Security features controlled by the SIM card 54 Security features controlled by the network Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Es SECURITY Security locks and codes CONTROLLED BY The Phone Keypad lock Admin code The SIM card PIN PIN 2 The network Barring password l SECURITY FEATURES ACTION Me Only the green and red keys are active Creates Phone lock Restricts access to Bluetooth Restricts access to Reset settings Restricts access to Personal alert Creates User code Restricts access to SIM card Rest Restricts access to Fixed number dialling Restricts access to Call barring DEFAULT SETTING off off off off off DEFAULT CODE Centre selection key and 23456 8888 J999 0000 CODE LENGTH 6 digits 4 b digits 4 8 digits 4 8 digits 4 digits Click to navigate 2 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal se
10. 106 and press the green key T Your current balance and expiry date will be shown on the screen Redeeming a prepay voucher From the main screen enter the top up code 101 VoucherNumber eg 101 1234567890123456 and press the green key Your new balance and expiry date will be shown on the screen Click to navigate 2 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services 34 Using the Assistance button 36 Using the Tracking feature 37 Using your GPS location information 38 Personal alert Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ump LOCATION SERVICES Using the Assistance button In a critical situation the Assistance button allows you to rapidly make a call to a recipient or send an alert text message or email to one or more recipients Note An assistance alert is not the same as an emergency call see page 18 You cannot set the feature to call a national emergency number e g 911 or other numbers of less than four digits However it is always good practice to save to your phonebook the contact details of related local services so that they can be alerted if necessary
11. 38 for more information Click to navigate 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ey Making and Receiving calls Switch on your phone by holding down the red key for several seconds 2 Stand outside with a clear view of the sky and the antenna pointing upwards 3 Check your phone is connected to the satellite network Inmarsat is displayed at the top left of the screen 4 Ensure you have at least two bars of signal strength 5 Ensure there is sufficient battery power 6 Ensure that your phone has a GPS fix the GPS fix required E49 icon is not displayed 7 Dial the full international number and press the green key eg 44 1621123456 7 8 To enda coall press the red key z 9 Switch off your phone by holding down the red key until the scre
12. 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ey inmarsat com isatphone While the information in this User Guide has been prepared in good faith no representation or warranty express or implied is made or given as to the adequacy accuracy reliability or completeness of such information Inmarsat Global Limited nor any group company or their respective officers employees or agents shall have any responsibility or liability to any person resulting from the use of the information in this User Guide Copyright Inmarsat Global Limited 2014 All rights reserved INMARSAT is a registered trademark of the International Mobile Satellite Organisation the Inmarsat LOGO is a registered trademark of Inmarsat IP Company Limited Both trademarks are licensed to Inmarsat Global Limited IsatPhone 2 UG V2 0 March 2014
13. Messaging Using the message menu Select Menu gt Messaging Select any one of the following options and press the centre selection key or select Options gt Open The functions are e New message to create a new message e Inbox to store received messages e Outbox to temporarily store messages waiting to be sent Messages are placed in Outbox for example when your phone is not connected to the network If sent messages will be stored in Sent If unsent messages will be stored in Drafts e Drafts when a message is written but not ready or able to be sent the message Is saved here e Sent to store the sent messages If you want your sent messages to be saved select Menu gt Messaging gt Options gt Settings gt Text msg settings gt Saving sent messages and select On Click to navigate 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading c
14. Setting up SIM PIN 2 code The default 4 8 digit code for PIN 2 is 9999 The default setting is off If the PIN 2 code is entered incorrectly three times your SIM card can only be unlocked using the PUK 2 code Contact your service provider if you do not have a record of your PUK 2 If the PUK 2 code is entered 10 times incorrectly the SIM will lock and you should contact your service provider To change the PIN 2 code select Menu gt Settings gt Security gt Set PIN 2 Enter the existing PIN 2 code then the new PIN 2 code Repeat the new PIN 2 code to confirm it Security features controlled by the network When enabled the advanced call feature Call barring is protected by a code The default setting is off See Call barring on page 23 for more information Click to navigate Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ss TROUBLESHOOTING PROBLEM My phone will not switch on My phone cannot make 2 SOLUTION Check if the battery is inserted correctly Check if the battery needs charging Charging for 20 minutes should provide enough power to switch the phone on If the battery
15. Settings gt Call settings gt Send my caller ID then select On Off or Set by network and press OK Set by network leaves it to the network to select whether Caller ID is displayed The default setting is Set by Network When Send my caller ID is on your caller ID will be displayed on the recipient s phone If this feature is switched off your caller ID will be hidden and Withheld displayed in its place Setting up call waiting Select Menu gt Settings gt Call settings gt Call waiting and select Activate There may be a short delay before the network responds Call waiting activated will appear when the setting has been enabled The Call waiting default setting is off From the Call waiting menu you can also select to Check status or Deactivate To use call waiting see Using call waiting on page 17 for more information Call barring An IsatPhone 2 SIM card always uses an international number format or OO and the country code 870 Call barring prevents the following call types from being made or received by your phone e Outgoing calls bars all outgoing calls e International calls bars all outgoing calls except to other Inmarsat numbers e International except to home bars all outgoing calls except to other Inmarsat numbers e Incoming calls bars all incoming calls e Incoming outside home bars all incoming calls except from other Inmarsat numbers Note This feature is not supported in all countries
16. appears on the status bar Click to navigate 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings 45 Sounds Ringtones and Profiles 46 Setting phone language 47 Setting date and time 48 Setting the time zone 48 Customising display settings 49 Setting up keypad lock 49 Setting up phone lock 49 Bluetooth 50 Operating a Closed User Group CUG 51 Reset all settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index esp Reset all settings Select Menu gt Settings gt Reset settings You will be prompted for the Admin code in order to make this change See Setting up admin code on page 53 for more information Returning to default settings will not affect your admin or user codes PINs organiser entries contacts messages or call logs To return these to default setting or to delete these entries see e Setting up SIM PIN code on page 54 e Setting up SIM PIN 2 code on page 54 e Deleting a contact on page 41 Deleting SIM contacts on page 42 e Deleting messages on page 31 Deleting all call logs on page 22 Click to navigate 55 58 60 63 64 65 66 67 68 69 70 71 Welcome
17. at the ear these standards set a SAR limit of 1 6 W kg averaged over a 1g volume Tests for SAR are conducted in accordance with international guidelines for testing using standard operating positions as per the procedures for the applicable standards with the device transmitting at the highest certified power levels in all operational frequency bands Note Note The SAR requirements for IsatPhone 2 are met for radiating operation whilst handheld at the ear No measures have been taken for SAR compliance when radiating in a body mounted position Hence radiating operation of the IsatPhone 2 is not recommended when in a body mounted position It should be noted that the IsatPhone 2 is not capable of radiating when the antenna is in the stowed position Hence when operating in incoming call alerting mode see page 19 with the antenna stowed either with or without the handset in the holster the handset cannot radiate and may be body mounted without posing a safety health risk A Pacemakers Wireless phones may adversely affect the operation of some implanted cardiac pacemakers and other medically implanted equipment Pacemaker patients should be aware that the use of an IsatPhone 2 in close proximity to a pacemaker might cause the device to malfunction If a minimum distance of 15cm is kept between an IsatPhone 2 and a pacemaker the risk of interference is limited If you have any reason to suspect interference is occurri
18. bars indicate the signal strength At least two signal bars are required to make and receive calls Click to navigate 2 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Eu Using the eCompass function In order to connect to the network the handset needs to acquire a GPS fix This happens automatically If you are unable to obtain a GPS fix or your fix is out of date your search will fail and a red circular icon will be displayed in the status bar on screen The handset will display information to assist you in acquiring a GPS fix TO maximise your chances of obtaining a GPS fix as quickly as possible stand outside with a clear view of the sky Finding a satellite If the handset is unable to register to the network or if the received signal strength falls during
19. does not charge it has probably exceeded its usage period and you will need to replace it with a new one Ensure the SIM card is inserted in the phone and is fully provisioned by your or receive calls service provider Check you have a valid GPS fix See Using your GPS location information on page 37 for more information Ensure the phones antenna is fully extended and you have a clear line of sight to the satellite See Connecting to the satellite on page 13 for more information A least two signal bars are required to make and receive calls If you have less than two bars signal strength rotate the phone and angle the antenna until the signal strength increases and you are able to make and receive calls If the phone has sufficient signal strength and cannot make or receive calls check if Call barring page 23 Diverting calls page 24 or Fixed number dialling page 25 have been activated If you have a prepay subscription check your prepay balance to ensure you have sufficient credit to make a call See Making a balance enquiry on page 33 for more information Contact your service provider if you are unable to resolve the problem Troubleshooting a Click to navigate 2 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessori
20. keys to access Received calls and Missed calls Alternatively select Menu gt Call log and make your selection You may find the Call duration log useful for checking the Last dialled call duration and the total time of Dialled calls To reset the counter highlight the value you wish to reset select Options gt Clear and press the left navigation key labelled Select To reset all counters select Options gt Clear timers Setting the minute counter Select Menu gt Settings gt Call settings gt Minute counter and select your preferred setting The default setting is off When enabled your phone will beep after every minute of your call Additional call features 1 Click to navigate 2 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Ez Setting up cal
21. maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index omy Setting up keypad lock The keypad lock disables the keypad and prevents accidental dialling When activated the phone will respond to the green and red keys to answer or reject call Select Menu gt Settings gt Security select Automatic keypad lock and then select the duration before the keypad is locked Deactivate the automatic keypad lock using the same menu To lock the keypad ensure the main screen is displayed press the centre selection key followed by the key within 3 seconds The keypad locked icon is displayed on the status bar To unlock the keypad press the centre selection key followed by the key on the keypad within 3 seconds Setting up phone lock Phone lock protects your phone against unauthorised use Select Menu gt Settings gt Security and select Phone lock Specify the idle period from 30 seconds to 30 minutes after which time the phone will automatically lock You will be prompted to Enter phone lock code To unlock the phone enter the code when prompted The default admin code is 123456 See Setting up the admin code on page 53 The new setting will be accepted when the code is accepted The Bluetooth connection on your phone allows you to connect wirelessly to a Bluetooth headset
22. normal replace the battery e When using any cable connections with your phone ensure that it cannot be stepped on tripped over or otherwise subjected to damage or stress e Upgrade your phone s firmware when advised to do so by Inmarsat or your service provider These suggestions apply equally to your phone battery chargers and any accessory If your phone is not working properly contact your service provider Certifications Your IsatPhone 2 is certified with an Ingress Protection rating of IP65 which means that your phone is resistant to dust and splashing Care and maintenance Click to navigate 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance 60 European declaration of conformity and CE marking 61 FCC Part 15 declaration 61 GMPCS 61 Industry Canada 62 Disposal of electrical and electronic equipment and batteries within the European Economic Area 62 ROHS compliance 62 REACH Regulations Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index comp REGULATORY AND COMPLIANCE European declaration of conformity and CE marking C 0168 Inmarsat Global Limited hereby declares that IsatPhone 2 is
23. red key for a few seconds Note If you see the message Insert SIM you must insert a SIM card to use your phone You will also be prompted to enter the PIN code if one is set The default setting for the PIN code is off See Setting up SIM PIN code on page 54 for more information Until a SIM card is inserted only a limited service is available See Making an emergency call on page 18 for more information Setting the phone language and time zone The first time you turn on your phone you will be prompted to select your language This will be the display language Select your language from a list using the navigation keys and the centre selection key See Setting phone language on page 46 for more information After you have selected your language you will be prompted to select your time zone Your phone automatically receives universal time UTC from GPS satellites By selecting the time zone the phone s clock will display your local time If you move into another time zone you will need to change this setting See Setting the time and Setting the time zone on page 48 for more information Using info Important information about the status of your phone is displayed in the information shortcut Info on the main screen These include missed calls new messages voicemails today s organiser appointments active profile Status your phone number and your service provider s number Info will pop up on the main screen if yo
24. setting Is on The setting can be changed if required Long message sending he default setting Is on This allows approximately 1600 Latin or 740 non Latin characters to be sent ie up to 10 concatenations With original text Without original text The sender s Original message Is included excluded as part of any reply that you compose The default setting is Without Original text Set defaults This resets all message settings Entering your service centre number It is unlikely that you would need to enter or change your service centre number unless advised to do so by your service provider The number of your service centre is required in order to send messages In the unlikely event that this detail is not on your SIM card you can enter the number yourself To enter a service centre number select Menu gt Messaging gt Options gt Settings gt Text msg settings gt SMSC management If the phone number of your service centre is displayed select Options gt Exit If there is no number in the display select Options gt Edit and enter the full international number of the service centre You will be prompted to activate the number Press Yes Your phone is now ready to send and receive messages Alternatively select Menu gt Messaging gt Options gt Settings gt Email settings gt Options gt Edit and add the email centre number and select Apply Setting a message delivery expiry period If your message canno
25. the sound your phone makes when a key is pressed e Message alert the sound your phone makes when it receives a text message JNAL SETTINGS Highlight the setting you would like to change press the left or centre selection key use the navigation keys to alter the setting and press Select To restore the default settings for a sound profile highlight the profile select Options gt Reset to default Selecting a ringtone Each profile can play one of 8 ringtones to notify you of an incoming call Select Menu gt Profiles and highlight the appropriate profile Select Options gt Personalise gt Ringtone from the list and press Select or the centre selection key The current ringtone for the profile is played and highlighted in the list Use the navigation keys to highlight and hear the other ringtone files available Press Select or the centre selection key to specify the highlighted ringtone If no Sound is heard when you highlight a ringtone the Alert volume for your profile may be set to O This is the default for both Silent and Vibrate only To change the ringtone volume select Back to return to Profiles Highlight Alert volume and press Select Sounds ringtones and profiles a Click to navigate 2 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings 45 Sounds Rin
26. then choose Configure alerts The screen displays the options Alert for calls only and Alert for calls messages For notification of calls and messages choose the latter option and press Select Using the volume control The two volume keys on the side of the phone adjust the call volume Muting a call Select Options gt Mute while on a call To cancel select Options gt Unmute Using loudspeaker Select Loudspeaker at any time during a call Calling handsfree You can also use your phone in handsfree mode Place the phone on its side with the antenna pointing upwards and use loudspeaker or a handsfree headset Loudspeaker can be activated at any time during the call To use the wired handsfree headset connect it to the audio port at the base of the phone under the protective cover To use a Bluetooth headset see page 49 for more information Incoming call alerting Click to navigate 2 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and m
27. you download to or forward from your phone Prior to your use of any additional content please verify that your intended use is properly licensed or is otherwise authorised Inmarsat does not guarantee the accuracy integrity or quality of any additional content or any other third party content Under no circumstances will Inmarsat be liable in any way for your improper use of additional content or other third party content Click to navigate 2 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index fe comp NOTICES INMARSAT is a registered trademark of the International Mobile Satellite Organisation the Inmarsat LOGO is a registered trademark of Inmarsat IP Company Limited Both trademarks are licensed to Inmarsat Global Limited Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc and any use of such mark by Inmarsat is under licence Microsoft Outlook Microsoft Outlook Express Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows Vista SP1 Microsoft Windows XP Pro SP3 are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries Oth
28. 4 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Ez Sending a text to a group of people If you regularly send the same text to a group of people you can create a group in your phonebook To send the text to a group you have already set up select Options gt Add recipient and then press the right navigation key twice to display the list of groups Using message settings Select Menu gt Messaging gt Options gt Settings gt Text msg settings or Email settings Text message settings Use same message centre Always set to Yes SMSC management Both specify the number to which your phone will despatch your messages for delivery Validity period Specifies the length of time your message will remain in the network should it be pending for delivery to the recipient Saving sent messages Ihe default
29. 54 Security features controlled by the SIM card 54 Security features controlled by the network Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index simp Security features controlled by the SIM card Access to your SIM card can be restricted by activating its PIN code The advanced call feature Fixed number dialling can be protected by your SIM PIN 2 code See Fixed number dialling on page 25 for more information Setting up SIM PIN code Select Menu gt Settings gt Security gt PIN request and select On You will be asked to enter your SIM s PIN code If you make an error entering the number press Cancel to clear the digits and re enter Press the centre selection key or OK The default 4 8 digit code for SIM PIN is 8888 The default setting is off To change the PIN code stored on your SIM card select Menu gt Settings gt Security gt Set PIN Enter the existing PIN code then the new PIN Repeat the new PIN to confirm it If the PIN code Is entered incorrectly three times your SIM card can only be unlocked using the PUK code Contact your service provider if you do not have a record of your PUK code If the PUK code is entered 10 times incorrectly the SIM will lock and you should contact your service provider The default setting for PIN is off
30. 8 Vista or XP and contains the following documents e Quick Start Guide e User Guide e Warranty The USB drive also contains the following applications and related How to guides e USB Drivers for charging your phone via a PC setting up a software modem and for running Contact Synchronisation and Firmware Upgrade tools e Contact Synchronisation Tool for synchronising your phone with Microsoft Outlook and Microsoft Outlook Express contacts e Firmware Upgrade Tool for undertaking future upgrades The above documents and applications are available in English Spanish French Japanese Portuguese Russian Chinese and Arabic They can also be downloaded from inmarsat com isatphone Setting up your IsatPhone Subscriptions and SIM cards To use your phone you will need a SIM card and a subscription The services available to you may depend on your choice of subscription Contact your service provider for details Setting up your IsatPhone 1 Click to navigate O Om U 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started 9 Package contents 9 Setting up your IsatPhone 11 Attaching the wrist strap 12 Switching your phone on and off I2 Setting the phone language and time zone I2 Using info l2 Accessing important information about your phone 12 Upgrading your phone Using your IsatPhone 2 Location services Phonebook Contacts Dat
31. Click to navigate eens IsatPhone2 Safety 6 Quick reference 9 Getting started nmarsat 13 Using your IsatPhone 2 34 Location services 40 Phonebook Contacts 44 Data 45 Personal settings Ready for service Incoming call alerts only 52 Security 55 Troubleshooting 58 Care and maintenance Maa ne 60 Regulatory and compliance 63 Disclaimer 64 Accessories 65 Export controls 66 Malware 67 Downloading content 68 Notices 69 Protection of personal information 70 Type and specification 71 Index yy inmarsat inmarsat com isatphone The mobile satellite company e Click to navigate Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Congratulations on buying your IsatPhone 2 The satellite phone that delivers gt Dependable connectivity gt High quality voice gt Rugged design Assistance button call alerts and tracking Extended battery capacity From the world s leading provider of mobile satellite communications Please follow this user guide for further information on how to set up connect personalise and use your phone safely Further information is available
32. IM contacts Copying SIM PIN 2 code SIM PIN code Solar charger Sounds Ringtones Specification and type 5 45 3 Ab 48 48 48 48 Da 54 33 54 54 54 J3 43 42 Ae 54 54 45 70 Click to navigate 2 Welcome 3 Safety 6 Quick reference 9 Getting started 13 Using your IsatPhone 2 34 Location services 40 Phonebook Contacts 44 Data 45 Personal settings 52 Security 55 Troubleshooting 58 Care and maintenance 60 Regulatory and compliance 63 Disclaimer 64 Accessories 65 Export controls 66 Malware 67 Downloading content 68 Notices 69 Protection of personal information 70 Type and specification 71 Index 71 ABC 72 CDEFG 73 HIJKLMNO 74 PQRS 75 STUVWXYZ ery Speed dialling Removing Setting up Using T Texts Entering Predictive text Selecting standard or predictive mode Sending to group Standard text Time Daylight saving Time zone Local Remote Setting Tracking Choosing the message interval Choosing the message recipients and message type Configuring tracking Starting tracking Stopping tracking Tracking feature Tracking security Troubleshooting Type and specification U User code Ze cd ed 2l al 28 3 28 48 48 48 48 cy 36 36 3 3 30 3 99 70 53 V Vibrate only Voicemail Voucher redemption W World time Wrist strap Writing language 45 2 32 48 11 41 Click to navigate 13 34 40 44 4S 52 55 58 60
33. LWARE Malicious software also commonly referred to as malware is software that can harm the phone or other computers Malware or harmful applications can include viruses worms spyware and other unwanted programmes While the phone does employ security measures to resist Such efforts Inmarsat does not warrant or represent that the phone will be impervious to the introduction of malware You can however reduce the risk of malware attacks by exercising care when downloading content or accepting applications refraining from opening or responding to messages from unknown sources using trustworthy services to access the Internet and only downloading content to IsatPhone 2 from known reliable sources Click to navigate 2 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Es DOWNLOADING CONTENT IsatPhone 2 has the capability to download store and forward additional content The use of such content may be restricted or prohibited by rights of third parties including but not limited to restriction under applicable copyright laws You and not Inmarsat are entirely responsible for additional content that
34. Minute counter Model My phone number N Number Re dial Service provider Your phone number p Pass code 43 43 Click to navigate Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index 71 ABC 72 CDEFG 73 HIJKLMNO 74A PQRS 15 STUV WY Z eu Call barring Personal alert Sending a personal alert Setting up and activating a personal alert Personalising settings Phone Language Lock Off On Upgrade Phonebook Managing contacts Phone language Setting Predictive text Setting Prepay Balance enquiry Voucher redemption Profiles General Loud Silent Vibrate only PUK 2 code PUK code R Received messages Save details Save message Re dial Auto Remote time zone setting R3 39 38 45 I2 49 I2 I2 I2 AQ 40 41 33 55 45 45 45 45 54 54 30 30 48 Reset all settings Ring mode Ringtones Assign to groups Unique S Satellite Screen Brightness Light Lighting Standby Security Admin code Network controlled Phone controlled SIM card controlled SIM PIN 2 code SIM PIN code User code Service provider SIM card Copying Inserting Subscription S
35. a Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ey Inserting and removing the battery Your phone is supplied with a rechargeable battery which may not be fully charged when you take it out of the box A Always switch the device off and disconnect the charger before removing the battery See Care and maintenance on page 58 for more information Remove the battery by pressing the catch and lifting the battery up and out of the phone 2 Insert the battery by pressing the battery q forward and down It will click into place Inserting the SIM card Your service provider may have inserted your SIM for you If not your phone will prompt you to Insert SIM and offer only a limited service until you do so If the battery is in place lift it out 2 Slide the catch down on the SIM holder and flip it outwards 3 Make sure the angled corner of your SIM card is on your left and slide it into the holder 4 Flip the holder back into place and slide the catch back up 5 Insert the battery Setting up your IsatPhone Click to navigate O Om U 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started 9 Package contents 9 Setting up your IsatPhone 11 Attac
36. a call the eCompass function is automatically displayed on screen It helps by showing the direction towards the best Inmarsat satellite In response you must point the antenna until the on screen satellite image turns green You need to ensure that in the direction indicated there is clear line of sight to the sky and no obstructions The eCompass is never displayed while the handset is correctly connected to the network When it appears turn towards the satellite in the direction indicated The on screen satellite image changes to green to show that you are pointing the handset in the correct direction Then press Search Improving signal strength If the received signal strength falls during a call as shown by the signal strength indicator ensure that the antenna is pointed towards the satellite and there are no obstacles between you and the sky The eCompass is displayed to indicate the direction in which the antenna should be maintained When you return the handset to your ear ensure that you keep it pointed in the direction of the satellite Obtaining a GPS fix Before you can make a call your phone needs a GPS fix so it can be located by the satellite This happens automatically but if a new GPS fix is needed the GPS fix H icon will be displayed Keep the phone in the open with a clear view of the sky until the H icon disappears Your phone is now ready to make and receive calls See Obtaining a GPS fix manually on page
37. a message and press the centre selection key or select Options gt Open Replying to sender Open the message and select Options gt Reply A new blank message will be displayed Complete the fields as prompted Forwarding a message Open the message and select Options gt Forward gt Text message or Email message Ihe message is displayed with the cursor flashing in the empty To field Enter the recipient s number or to add a contact from the phonebook press Options gt Add recipient When the To field is completed select Options gt Send A pop up confirms that the message has been sent The sent message is stored in the Sent list Calling a number from a received message Open the message and press the green key or select Options gt Call After the number has been called the message is considered read and remains in the inbox Saving details from a received message Open the message and select Options gt Address clipboard Ihe sender s number is displayed Select Options gt Add to contacts You can either Create new or Update existing Select which field to save the number in the contacts list complete other flelds as appropriate and select Options gt Save The contact will be stored in Phonebook See Creating a new contact on page 40 for more information Saving a received message To save a received message open the message you wish to save and select Options gt Copy to folder gt Saved messa
38. aintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index fay Using voicemail You will be able to receive voicemail messages If your service provider has enabled voicemail Your phone automatically checks for voicemails shortly after it has been switched on and connected to the network It will also send you voicemails that arrive while you are connected to the network If you have a new voicemail the voicemail icon e will appear in the status bar at the top of the main screen and in Info To listen to the message hold down the AB key on the keypad for a few seconds and your phone will automatically connect you to your Inmarsat voicemail Alternatively you can dial the short code 570 followed by the green key or the full international number 00 870 772 001 899 or 870 772 001 899 and the green key Follow the spoken instructions The default language for voicemail is English but your service provider may have enabled your voicemail in your chosen language If you wish to change the voicemail language follow the spoken instructions or contact your service provider Additional call features Viewing call length Your phone logs the duration of outgoing and incoming calls Press the green key 7 and Dialled calls appears which lists the date time and duration of each call Use the navigation
39. all barring select Options and select Cancel all barring To check the status of a call bar highlight that type of call in the Call barring menu select Options and select Check status The barring code can be entered incorrectly an unlimited number of times If you have forgotten your code please contact your service provider Note Fixed number dialling Call barring and Call divert does not prevent emergency calling Call barring and Call divert cannot be active at the same time Diverting calls Select Menu gt Settings gt Call settings gt Call divert Call divert allows you to forward incoming calls to your voicemail or another phone number e Only voice calls diverts any voice call to your voicemail or another number e Only data calls diverts data calls to another phone number e Only fax calls diverts fax calls to another phone number e If busy when you are engaged on another call this option diverts calls either to your voicemail or to another number e f no reply this option allows you to select how long your phone should ring up to 30 seconds before the call is diverted to your voicemail or another number e If out of reach when you are out of reach of a satellite signal this option diverts calls either to your voicemail or to another number e If not available diverts all If busy If no reply and If out of reach calls If you subsequently assign a divert num
40. ance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index eu Editing a contact To change or add details for a contact already in your phonebook use the up and down navigation keys to highlight the contact then select Options and select Edit Move between the details using the navigation keys Edit the text or numbers See Entering text on page 27 for more information To save the changes to the contact press the centre selection key and then select Yes Or select Options gt Save gt Yes To discard changes press the centre selection key and when prompted to save changes select No Alternatively select Options gt Save No See Entering text on page 27 for more information Calling a contact Highlight the contact s name and press the green key 7 If there is more than one number stored for that contact eg office and mobile select one of them using the centre selection key Texting or emailing a contact Highlight the contact s name select Options gt Send message Select Text message or Email as appropriate Write your message and select Options gt Send If you are sending a text message and there is more than one number stored for that contact select one using the centre selection key Deleting a contact Select Menu gt Contacts or press Contacts Select from the list Us
41. and to create a User code so that a third party can use the phone but not have access to the restricted features See Setting up Bluetooth lock on page 49 and Reset all settings on page 51 for more information Setting up the admin code Select Menu gt Settings gt Security and select Admin code You will be prompted for the current code The default setting is 123456 When this is accepted you will be prompted to enter your new code and then confirm it The code must be 6 digits long If you lose your admin code contact your service provider The default setting is off The admin code can be entered incorrectly an unlimited number of times If you have forgotten your code contact your service provider Setting up the user code Select Menu gt Settings gt Security and select User code You will be prompted to enter the 6 digit Admin code Once this is accepted you will be prompted to create a new user code and to confirm it The code can be 4 6 digits in length The default setting is off The user code can be entered incorrectly an unlimited number of times If you have forgotten your code contact your phone s administrator Click to navigate 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security 52 Security locks and codes 53 Security features controlled by the phone
42. at inmarsat com isatphone Click to navigate Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index SAFETY A Exposure to radio frequency energy IsatPhone 2 is a radio transmitter and receiver When the phone or Bluetooth handsfree is turned on it emits low levels of radio frequency energy The phone is designed and manufactured not to exceed the safety limits for exposure to radio frequencies RF as recommended by the ICNIRP International Commission on Non lonising Radiation Protection and as adopted within mandatory Standards of the European Commission and the United States of America Specific Absorption Rate SAR is used to measure radio frequency energy absorbed by the body when using a mobile phone IsatPhone 2 is compliant with the EC Standards for exposure specified in EN 50360 and EN 62209 1 2006 For use of the phone at the ear these Standards set a SAR limit of 2 0 W kg averaged over a 10g volume IsatPhone 2 is also compliant with the Federal Communications Commission FCC standards and test procedures as reflected in the requirements of 47 CFR 2 1093 and FCC OET 65 Supplement C For use of the phone
43. ations Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index soup Use only Inmarsat supplied or approved batteries and recharge your battery with Inmarsat supplied or approved chargers for the phone Do not store fully charged or low charge batteries for long periods of time without use 80 charge is optimal for storage The battery should be stored in dry conditions not assembled into the handset with the contacts protected Ideal conditions are between 20 and 20 C Please check the remaining power levels in the battery and test the handset every three months Recharge if the power has dropped below 40 More frequent checking and recharging may be necessary depending on storage conditions When the battery charge is very low it may take some time for the charging indicator to show on the screen after connecting the charger To view the battery charge remaining please look in Settings gt About Unplug the charger from the power socket and your phone when not in use Do not leave a fully charged battery connected to a charger as overcharging may shorten its life The battery can be charged and discharged hundreds of times but it will eventually wear out Batteries gradually lose their charge even when the phone is completely switched off When the talk and standby times are noticeably shorter than
44. ber for any of these calls that number will override the If unavailable divert number After making your selection you will be prompted to enter the phone number or voicemail to which calls are to be diverted Select Options to select a number from your phonebook To cancel call divert highlight that type of callin the Call divert menu select Options and select Cancel To cancel all call diverts select Options and select Cancel all forwarding To check the status of a call divert highlight that type of call in the Call divert menu select Options and select Check status Note Fixed number dialling Call barring and Call divert does not prevent emergency calling Call barring and Call divert cannot be active at the same time Advanced call features Click to navigate 2 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protectio
45. cond participant is connected select Options gt Conference You are now ina three way conference call Repeat for more participants To end aconference call select End or press the red key To answer a new inbound call press the green key or select Options gt Answer The conference call will be placed on hold To place all participants into one call select Options gt Conference To place an inbound call into conference without answering it first select Options gt Add waiting to conference To disconnect individual conference callers select Options gt Disconnect caller and press Select or the centre selection key A list of the participants is displayed Select by highlighting their name or number and press Select or the centre selection key to disconnect them from the call To speak privately to one participant during a conference call select Options gt Private with a caller and select from the list To resume the call with all participants select Options gt Conference To put individual participants of a conference call on hold select Options gt Hold conference party and choose from the list of current callers displayed Making an emergency call Wireless phones including IsatPhone 2 operate using radio signals wireless networks landline networks and user programmed functions Because of this connections in all conditions cannot be guaranteed You should never rely solely on any wireless device f
46. cts on your SIM card allows you to move contacts from one phone to another Storing contacts on both the SIM card and the phonebook allows you to back up your contacts To view the contacts on your SIM card select Menu gt Contacts gt SIM contacts You can navigate edit delete make calls or send texts in exactly the same way as Phonebook To copy a contact from your SIM card to your phonebook highlight the contact in SIM contacts select Options and select Copy to phonebook To copy all SIM card contacts to Phonebook this option arises when the SIM card is inserted The first time Contacts is accessed after inserting the SIM card you will prompted to Copy SIM contacts to Phonebook and to confirm the action Please note that this process may take a little time To copy a contact from your phone s memory to your SIM card select Phonebook and highlight the contact Select Options gt Copy to SIM To delete all contacts from your SIM card select Menu gt Contacts gt SIM contacts gt Options gt Delete all To find out how many contacts are stored on your SIM card and how many more you can add select Menu Contacts gt SIM Contacts gt Options gt SIM details Synchronising contacts with Outlook The Contact Synchronisation Tool supplied with your phone enables you to transfer contact information held in Microsoft Outlook or Outlook Express on your PC with that stored on your phone Run the USB drive Supplied
47. dial To speed dial hold down the appropriate number of the keypad for a few seconds and the phone will automatically dial the number Setting any key answer Select Menu gt Settings gt Call settings gt Any key answer and select On The default setting is off When activated press any key to answer a call Deleting all call logs Select Menu gt Call Log Select Options gt Clear all Press Yes to confirm Additional call features Click to navigate 2 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Ez Advanced call features Advanced call features are controlled by the Inmarsat network To check or change these features the phone must be connected to the satellite with a signal strength of at least two bars Sending your caller ID Select Menu gt
48. e red key The call is disconnected and the caller details are stored in Missed calls and Info for later retrieval If you do nothing the second caller will be diverted to your voicemail If voicemail has not been activated then the call will appear as a missed call See Setting up call waiting on page 23 for more information Making and Receiving calls Click to navigate 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ey Making conference calls Your phone can host conference calls with up to five participants To initiate a conference call call the first participant When the first participant is connected call the second participant by selecting Options gt Contacts gt Phonebook select the second participant s name and press the green key T When the se
49. e data service Install the USB Drivers on your PC To do this run the USB Drivers supplied with your phone Download the USB Drivers and access the How to Install USB Drivers guide These are also downloadable trom inmarsat com isatphone 2 Place your phone on its side raise the antenna and ensure the handset is ready for service 3 Connect the handset to your PC using the USB cable 4 Identify the modem COM port to which your phone is connected for the data service The COM port number will be needed when you are using your data application To do this on your PC go to Control Panel gt Phone and Modem options and select the Modem tab You will see IsatPhone 2 Modem and the COM port eg COMb Or go to Control Panel gt System and select the Hardware tab Click on Device Manager and scroll down to Modems If your USB Drivers are installed you will see IsatPhone 2 Modem Right click on IsatPhone 2 Modem and select Properties You will see the Com port eg COMB 5 lf you have not already done so install your chosen data application and follow the onscreen instructions You only need carry out the steps above once For all Subsequent connections enter your data application and follow the onscreen instructions Click to navigate 2 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Pers
50. e personal alert feature enables a user to send their GPS position along with a short pre configured message as an email or text message to a maximum of 10 recipients Pre configuration use of a stored GPS fix and a short dial code enable the personal alert to be sent quickly whilst maximising reliability This is achieved by restricting the alert to one 160 character message and mailing to each recipient separately Each message sent Is charged separately Note Generally email message routing is more reliable than text messages Setting up and activating a personal alert To set up and activate a personal alert select Extras gt 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services 34 Using the Assistance button 36 Using the Tracking feature 37 Using your GPS location information 38 Personal alert Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Eo Personal alert gt Edit personal alert Select Configure personal alert and edit the recipients and the message See the Messaging section starting on page 26 for more information The personal alert is made up of the following elem
51. e the navigation keys to highlight the stored contact that you would like to delete Select Option gt Delete You will be prompted to confirm the deletion by pressing Yes Deleting all contacts Open your phonebook select Options select Delete all and then select Yes Duplicating a contact Duplicating a contact can be a quick way to add a new contact with similar details to an existing one Highlight the contact you wish to duplicate select Options gt Duplicate and then amend the new contacts details When you have finished save the new contact by pressing the centre selection key followed by Yes Managing contacts in your phonebook Click to navigate 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts 40 Managing contacts in your phonebook 42 Managing contacts on your SIM card 42 Synchronising contacts with Outlook 42 Sending and receiving contact details 43 Your phone number 43 Your service provider number 43 Alarm Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ey Managing contacts on your SIM card Contacts can be stored on your SIM card as well as in Phonebook Storing conta
52. eated by the handset It always includes an up to date GPS fix the time at which the fix was acquired and the time that the alert was triggered An email cannot exceed 160 characters including the recipient s email address and users Cannot personalise messages by entering additional text Here is an example of an assistance message Assistance alert from 870776400465 52 123N 22 456W 20140202T125959Z h 08m v 32m accuracy Created 2014020271T132216Z where 870776400465 is the sender s phone number 52 123N 22 456W is the latitude and longitude of the sender s location 20140202T125959Z is the date and time at which the GPS fix was acquired h 08m v 32m accuracy is the horizontal and vertical accuracy of the GSP fix in meters Created 201402021132216Z is the timestamp giving the date and time at which the alert was triggered Activating an Assistance button alert With your handset switched on and the antenna deployed flio open the latch of the Assistance button at the top of the handset and press the button revealed Alternatively from the main menu select Location services gt Assistance button gt Configure assistance button gt Send assistance alert The on screen text informs you that the alert will be sent in 15 seconds and that you can select Alert now to send it immediately You can cancel the alert during this time by pressing Cancel Respond as necessary If alert messages have been configured they are then se
53. en shuts down Making a call Enter the full international number by dialling either hold down the O key for 3 seconds or OO country code area code without the leading Q telephone number and press the green key 7 eg 00 44 1621123456 or 44 1621123456 A Calling message and the name of the person being called if listed in your Phonebook or SIM contacts will display on the screen When the call is answered the screen will show the call time in minutes and seconds To end the call press the red key Making a call from saved contacts Select Menu gt Contacts gt Phonebook Scroll to the desired name using the navigation keys or enter the first letter of the name in the search field The matching contacts will be listed Highlight the name and press the green key See Phonebook and Contacts on page 40 for more information Making and Receiving calls a Click to navigate 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance
54. enabling you to use the phone in handsfree mode To activate Bluetooth connectivity select Menu gt Settings gt Bluetooth Select Settings gt Bluetooth and select On The Bluetooth Gg icon indicator appears in the status bar Connecting a new Bluetooth device The first time you use a particular Bluetooth headset with your phone you will need to pair the phone and the headset Ensure the Bluetooth headset is switched on before you begin Select Menu gt Settings gt Bluetooth gt Paired devices A list of Bluetooth devices in range of your phone will appear on the screen If the device does not appear select Options and select Search for devices from the new menu that appears Searching will be displayed at the top of the screen followed by the names of all the devices in range A blue tick will be displayed next to any devices already paired with your phone Select the device you want to pair and enter its pass code Bluetooth devices such as headsets generally have their pass code set in the factory and printed either on the device or its packaging Some devices allow you to set the pass code yourself Click to navigate 2 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings 45 Sounds Ringtones and Profiles 46 Setting phone language 47 Setting date and time 48 Setti
55. ents e Last GPS fix time of GPS acquisition and fix accuracy e ime that the personal alert was triggered on the phone e Email address of the recipient if the alert is sent as an email e A short message predefined by the user written in Latin characters This personalised text is limited in length a descending counter indicates available characters when editing The same message is sent to all recipients You can restrict access to the Edit personal alert feature by switching on Personal alert lock in Menu gt Settings gt Security and entering the admin code The default for Personal alert lock is off See Setting up the admin code on page 53 for more information Sending a personal alert The quickest way to send a personal alert is to press and simultaneously for at least 2 seconds from the main screen Alternatively select Menu gt Extras gt Personal alert gt Send personal alert A pop up will appear asking you to confirm the action The antenna must be deployed and your phone connected to the satellite to successfully send personal alert messages Click to navigate 2 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts 40 Managing contacts in your phonebook 42 Managing contacts on your SIM card 42 Synchronising contacts with Outlook 42 Sending and receiving contact detail
56. er Phihong PSCI2R O50 CEL R Input 100 240 V 50 60 Hz 0 5A Output 5 Vdc 2 AMAX Car charger Jenwei Electronics Car adaptor Input 10 30 Vdc Output 5 Vdc 1 2 A Specification for unit 1 SPECIFICATION Voltage e Nominal battery voltage 3 7 V 900 mA Current e 900 mA Temperature e 20 C to 55 C 4 F to 131 F Click to navigate 2 Welcome 3 Safety 6 Quick reference 9 Getting started 13 Using your IsatPhone 2 34 Location services 40 Phonebook Contacts 44 Data 45 Personal settings 52 Security 55 Troubleshooting 58 Care and maintenance 60 Regulatory and compliance 63 Disclaimer 64 Accessories 65 Export controls 66 Malware 67 Downloading content 68 Notices 69 Protection of personal information 70 Type and specification 71 Index 71 ABC 72 CDEFG 73 HIJKLMNO 74 PQRS 15 STUVWXYZ eng INDEX A Accessories Admin code Alarm Cancelling Setting Silencing Any key answer Assistance button Activating an assistance button alert Assistance button security Configuring assistance button calls Configuring assistance button messages Enabling assistance button calling B Balance enquiry Barring calls Battery Charging Inserting Low battery alert Removing Bluetooth Connecting Lock Security Business card 64 53 43 43 43 Ce 39 33 34 34 34 49 50 50 42 C Caller ID Sending Calls Barring Conference Declining Delete call logs Diverting Em
57. er product and company names mentioned herein may be the trademarks of their respective owners Copyright Inmarsat Global Limited 2014 Click to navigate 2 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index comp PROTECTION OF PERSONAL INFORMATII The user is advised to erase personal data before disposing of the phone Deleting data trom the phone memory does not ensure that it cannot be recovered Accordingly Inmarsat does not warrant against recovery of information Click to navigate N Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification 70 Specification for product 70 Specification for unit Index En TYPE AND SPECIFICATION Specification for product PRODUCT MANUFACTURER TYPE M D L SPECIFICATION Battery Inmarsat 56426 02 098 3 7 V 3180 mAh 12 Wh Li ion Charg
58. ergency From contacts From received message Handsfree Length Muting a call Receiving a call Receiving a second call Returning Summary Volume control While on another call Call waiting Setting Using Charger Car Mains Solar USB 11 11 iH 11 Click to navigate Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index 71 ABC 72 CDEFG 73 HIJKLMNO 74 PQRS 15 STUVWXYZ ery Closed user group Operating Code Admin PUK PUK 2 SIM PIN SIM PIN 2 User Conference calling Contact Calling a contact Creating Deleting Deleting all Duplicating Editing Emailing Finding Opening Ordering by first or last name Texting Copy SIM contacts to Phonebook CUG D Data Date and time settings Daylight saving time DST Disclaimer Display Customise settings Diverting Calls 44 4 48 63 48 24 E eCompass function Finding a satellite Improving signal strength Emergency calling Export controls F Firmware version Fixed number dialling Activating De activating Using G GPS Displaying in imperial Displaying in metric FIX National policies Obtaining a manual fix Satellite Sending you
59. es Export controls Malware Downloading content Notices Protection of personal information Type and specification Index soup PROBLEM My phone cannot receive a text message My phone continues to display Searching satellite My phone displays a language do not understand The phone can store a maximum of 20 messages in its memory If the memory is full delete a few texts to free up memory for new messages See Deleting messages on page 31 for more information If you still cannot receive a text your service centre number may not be correct See Entering your service centre number on page 32 for more information or contact your service provider Ensure your phone s antenna is fully extended Ensure your phone s antenna is pointed towards the satellite Press Help for onscreen guidance Consult the Coverage map on page 8 to ensure you are within coverage Ensure there is a clear line of sight to the satellite with no obstacles which could block the signal See Connecting to the satellite on page 13 for more information Contact your service provider if you are unable to resolve the problem Press the red key to return to the main screen Press the leit selection key to go to the menu screen Press the down navigation key twice to highlight the Settings icon Press the centre selection key to open Settings Press the down navigation key twice to highlight the Language icon and press the centre selection k
60. es by using the Tracking button Alternatively from the main menu choose Location services gt Tracking gt Start On screen text confirms that tracking messages will be sent at the chosen interval Press OK If you have chosen Always on override tracking messages are sent whenever the handset Is registered to the network The tracking LED above the screen flashes when Tracking has started Stopping tracking To stop sending tracking messages press the Tracking button or choose Location services gt Tracking gt Stop and press Select An on screen prompt asks you to confirm press OK The tracking LED goes off To stop sending tracking messages when Always on has been selected change the status by choosing Location services gt Tracking gt Configure Tracking gt Tracking status gt Disabled Tracking security You can lock the Tracking feature to prevent unauthorised use If the lock is on you must enter the admin code before you can change the Tracking features settings See Setting up the admin code on page 53 for more information The lock default setting is Off To switch Tracking lock on or off select Menu gt Settings gt Security and select Tracking lock from the list Then select On or Off enter the admin code and press OK Using your GPS location information As well as locating your phone s position for the satellite you can also view your GPS location and send it as a text message or email N
61. etting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance 58 Caring for your IsatPhone 2 59 Certifications Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index sony CARE AND MAINTENANCE Caring for your IsatPhone 2 Your IsatPhone is a highly sophisticated electronic device Complying with the following recommendations will help you to protect your warranty coverage and extend your phones life e Keep your phone dry Liquids or moisture can contain minerals that will damage electronic circuits If your phone does get wet dry it with a soft absorbent cloth as soon as possible remove the battery and allow your phone and battery to dry completely before replacing it e The connector covers are intended to protect your phone When the connectors are not in use keep these covers firmly closed at all times Ensure that the connectors are free from dust or dirt before connecting any accessory When closing the connector cover ensure the area around the connectors and the rubber sealing surfaces of the cover are clean and free from dirt Ensure that the cover is fully closed to give maximum protection to your phone e Do not store your phone in dusty dirty or damp areas as this may shorten its life e Do not sto
62. ey Press the centre selection key and use the navigation keys to highlight the correct language and press the centre selection key again to change the phone s language Troubleshooting Click to navigate 2 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index es PROBLEM My phone does not display a GPS position My phone does not seem to receive voicemails My phone and or SIM has been lost or stolen How do I contact my service provider SOLUTION e Some national policies do not allow users to access their GPS information in particular locations Your phone continues to access the GPS satellites as usual but your phone will not display its GPS location e Ensure your service provider has enabled voicemail e Contact your service provider as soon as possible so your phone and or SIM can be barred e Your service provider number is stored on your SIM card To view your service provider open Info by pressing the centre selection key and selecting Service provider Troubleshooting Click to navigate 2 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference G
63. g calls or messages If the received signal strength is too low the status LEDs turn red and the screen displays the instruction Point antenna towards satellite Move to a location with a clear line of sight to the satellite and the two status LEDs will change to amber The handset will continue to search for the network until you reach a position where the signal Strength Is sufficient to receive incoming call alerts Receiving an Incoming call alert When you receive an incoming call alert you must action in order to obtain full connectivity to the network This means that you must deploy the antenna if it is stowed and move to a location with a clear line of sight to the satellite On receiving an incoming call alert the status LEDs flash amber and the alert tone sounds See Sounds ringtones and profiles on page 45 The screen displays Incoming call and Time remaining 15s The time counts down until you successfully connect to the network Throughout this period the incoming call can be rejected by pressing the red key Missed Incoming call alerts If you reject an incoming call alert or do not successfully connect to the network within 15 seconds the alert is terminated The screen then informs you of a missed alert You must connect to the network to receive more information about the missed call voicemail or text See Returning a call on page 16 Missed calls are forwarded to your voicemail if configured to do so See Usin
64. g voicemail on page 21 Incoming call alerting a Click to navigate 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 2l Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index 200 Configuring the Incoming call alerting feature By default Incoming call alerting is set to On To switch this feature off go to the main menu and choose Settings gt Call settings gt Incoming call alerting Set the status to Off and press Select To switch the feature on again at the main menu choose Settings gt Call settings gt Incoming call alerting set the status to On and press Select By default Incoming call alerting is set to provide notification of voice calls only but you can configure the handset to notify you of text messages as well Go to the main menu and choose Settings gt Call settings gt Incoming call alerting
65. ges Messaging Click to navigate 2 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index en Deleting messages Select the message from the list displayed in any of the message folders and select Options gt Delete A pop up will appear asking you to confirm the action Press Yes To delete all the messages in the folder select Options gt Delete all messages Setting up message groups If you regularly send the same text or email message to the same group of people you can set up a group Select Menu gt Contacts gt Groups then select Options gt Create new Enter a name for your group and select OK followed by Yes You can set up a maximum of 20 groups and the same contact can be a member of more than one group To add members to a group select Menu gt Co
66. gtones and Profiles 46 Setting phone language 47 Setting date and time 48 Setting the time zone 48 Customising display settings 49 Setting up keypad lock 49 Setting up phone lock 49 Bluetooth 50 Operating a Closed User Group CUG 51 Reset all settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index omy Allocating a unique ringtone to callers You can allocate a specific ringtone to a contact Regardless of the active profile the allocated ringtone will be used for the specified caller but the alert volume of the active profile will be respected Highlight the desired contact entry in your Phonebook or SIM contacts and press the centre selection key or select Options gt Open Highlight the relevant contact detail and select Options gt Assign ringtone From the list of available ringtones highlight your preference and press Select The name of the ringtone will be displayed under the contact detail specified To remove an associated ringtone open the contact entry highlight the ringtone and select Options gt Remove ringtone Setting phone and writing language The display and writing language of the phone can be changed by selecting Menu gt Settings gt Language Highlight any of the following options and press Select e Ph
67. he list Use the left and right navigation keys to move between Phonebook and SIM contacts If the recipient s details are not stored use the up navigation key to move the cursor to the To line Enter the recipient s full international number If you make a mistake use the left and right navigation keys to move the cursor and Clear to delete a number When you have finished adding recipients select Options gt Send or press the centre selection key If you want to save your message so you can edit or send it later select Options gt Save or select Options gt Exit and confirm that you want to save the text The message will be saved in the Drafts folder When you are ready to complete it select Menu gt Messaging gt Drafts Creating a text message for sending to an email address Your phone can also send text messages to email addresses Instead of displaying your name to the recipient the message will display your details in the following format From your phone number message inmarsat com eg From 8 07 64XXXXX message inmarsat com The character limit for a text sent from your phone to an email address is approximately 1600 Latin characters or 740 non Latin characters ie up to 10 concatenations including the recipient s email address Select Menu gt Messaging gt New message gt Email message Compose your message Recipients can be added from stored contacts by selecting Options gt Add recipient Only en
68. hing the wrist strap 12 Switching your phone on and off I2 Setting the phone language and time zone I2 Using info l2 Accessing important information about your phone 12 Upgrading your phone Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index en Charging the phone battery Your phone is powered by a rechargeable lithium ion battery To maximise its life and its charging capacity the first time you charge the battery charge it overnight Use only Inmarsat supplied or approved batteries and recharge your battery with Inmarsat supplied or approved chargers for the phone Do not leave the battery charging for extended periods of time The battery can be charged by e Using the AC charger connecting to a wall socket e Using the micro USB cable connecting to a PC e Using the car charger connecting to a vehicle cigarette lignter power outlet You also have the option of using a solar charger Contact your service provider for details Connect the charger to a power source and the micro USB connector to the port at the base of the phone under the USB audio protective cover When the battery needs charging the low battery alert sounds and a Battery low
69. hone to play a ringtone set your active profile to silent or vibrate only See Sounds ringtones and profiles on page 45 for more information To mute the ringing tone when a call comes in press Silence Declining a call Press the red key The call is disconnected and the caller details are stored in Missed calls for later retrieval Returning a call Your phone automatically stores the numbers of the last 20 phone calls you have answered or missed To return a call select Menu gt Call log Select the appropriate folder eg Missed calls or Received calls highlight the contact and press the green key 7 Making a call while on another call You can put your current call on hold and make a second call at any time Select the contact by selecting Options Contacts gt Phonebook or by dialling the full international number When you press the green key your current call will automatically be put on hold By selecting Swap you can switch between calls at any time You can end either call at any time by selecting Options gt End held call or End active call Making and Receiving calls Click to navigate 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Usi
70. ilst composing a message Click and hold the key A pop up menu offers options to change the language text editing mode or to add a new word Note To change the language of the dictionary used while composing a text message select Options gt Writing language Using standard non predictive text entry Standard text entry enables you to key text in manually letter by letter without the phone suggesting the word you are attempting to type To enter text repeatedly press a number key 2 9 until the desired character appears For numbers hold the key down longer until the number appears To insert a Space press the O key For symbols such as punctuation marks press the key and then use the navigation keys to select from the menu Press the key to change text editing and capitalisation To delete text place the cursor to the right of the character you wish to delete and select Clear Move the cursor around the message using the navigation keys to insert or delete text anywhere in the message Selecting text entry mode The icon at the top right of your screen displays your choice of text entry mode and character case The default setting is standard text If you want to change the text entry mode press the key repeatedly until your chosen mode icon is indicated The modes are Predictive mode all capitalised Predictive mode initial capital only Predictive mode no capitals Standard mode all capitali
71. in conformity with the essential requirements and other relevant provisions of the RETTE Directive 1999 5 EC and the Recast Restriction on Hazardous Substances Directive 2011 65 EU A copy of the original Declaration of Conformity can be found at inmarsat com isatphone BABT Hersham Place Technology Park Molesey Road Hersham Walton on Thames Surrey K112 4RZ United Kingdom IsatPhone 2 is in conformity with the following standards and or normative documents Health and Safety EN 60950 1 2006 Ald 2011 EN 50360 2001 Al 2012 EN 62209 1 2006 EN 50566 2013 EMC EN 301 489 1 V1 9 2 2011 09 EN 301 489 17 V2 2 1 2012 09 EN 301 489 20 V1 2 1 2002 11 Spectrum EN 301 681 V1 4 1 2011 11 EN 300 328 V1 8 1 2012 06 EN 300 440 2 V1 4 1 2010 08 EN 300 440 1 V1 6 1 2010 04 The technical files relevant to the above declaration are held at Inmarsat Global Limited 99 City Road London ECIY 1AX United Kingdom Click to navigate 2 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance 60 European declaration of conformity and CE marking 61 FCC Part 15 declaration 61 GMPCS 61 Industry Canada 62 Disposal of electrical and electronic equipment and batteries within the European Economic Area 62 ROHS c
72. l summary Select Menu gt Settings gt Call settings gt Call summary and then use the navigation and centre selection keys to make your selection The default setting is on When Call summary is activated the date time and duration of the call is displayed Setting up and using speed dial First select Menu gt Settings gt Call settings gt Speed dialling and then use the navigation and centre selection keys to make your selection The default setting is on Eight speed dial slots are available from 2 9 Speed dial is reserved for voicemail From the main screen press and hold down for a few seconds the number key that you would like to associate with a contact If the number is not yet assigned a pop up will ask if you wish to assign a contact to the key Select Yes and a list of Phonebook contacts is displayed Use the navigation keys to highlight the contact and then the contact s details Press OK to save your selection Alternatively select Contacts gt Phonebook Use the navigation keys to highlight the contact name press the centre selection key to open or select Options gt Open Highlight the number to which you would like to assign the speed dial eg Mobile Select Options and select Assign speed dial Highlight a speed dial slot marked Unassigned press the centre selection key to assign the phone number to that speed dial slot To remove speed dial follow the instructions above and select Remove speed
73. lect Setting the remote time zone Select Menu gt Extras gt World time Select Options gt Select remote time zone Use the navigation keys to highlight the required time zone and press Select Setting daylight saving time DST Select Menu gt Extras gt World time Select Options and select from a list to enable disable local remote DST DST is displayed as O or 1 on the world map Customising display settings Lighting the keypad and screen The backlights for the screen and keypad can be controlled by going to select Menu gt Settings gt Display Select any one of the following options and press Select to save your changes e Brightness to set the brightness of the screen e Screen light to set the duration for screen backlights e Keypad light to set the duration for keypad backlight e Screen standby to set the duration for the screen backlights after the last keystroke Click to navigate 2 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings 45 Sounds Ringtones and Profiles 46 Setting phone language 47 Setting date and time 48 Setting the time zone 48 Customising display settings 49 Setting up keypad lock 49 Setting up phone lock 49 Bluetooth 50 Operating a Closed User Group CUG 51 Reset all settings Security Troubleshooting Care and
74. message is displayed The phone will automatically switch off shortly afterwards You might be able to switch the phone on again but you cannot make or receive any calls until the battery has been recharged or replaced Attaching the wrist strap Your phone is supplied with a wrist strap To connect the strap remove the battery cover Thread the small loop through the entry point at the base of the phone Loop it over the anchor point to secure it and replace the battery cover Setting up your IsatPhone Click to navigate O Om U 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started 9 Package contents 9 Setting up your IsatPhone I Attaching the wrist strap 12 Switching your phone on and off 12 Setting the phone language and time zone 12 Using info 12 Accessing important information about your phone 12 Upgrading your phone Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ery Switching your phone on and off To switch on hold down the red key for a few seconds until the screen lights up The Inmarsat logo will appear followed by the main screen To switch off press and hold the
75. mpliance Scheme PCS to meet its obligations as a producer under these Directives Electronic equipment and batteries should not be included as household waste but should be left at an appropriate collection point for recycling This helps prevent potential negative consequences for the environment and human health Check local regulations by contacting your local city office your household waste disposal service the vendor of your phone or calling Inmarsat s or your local service provider s call centre Do not attempt to remove internal batteries Internal batteries shall be removed only by a waste treatment facility or trained service professional The crossed out wheeled bin symbol on IsatPhone 2 and its rechargeable battery reminds you that all electrical and electronic products and batteries must be taken to separate collections at the end of their working life This applies to the EU and other locations where separate collection systems are available Please note that lithium ion batteries meet the definition of dangerous goods in international transport legislation and therefore customers must check with the relevant postal operator before posting any batteries ROHS compliance IsatPhone 2 complies with the EC Directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment 2011 65 EU ROHS Recast REACH Regulations IsatPhone 2 complies with the EC Regulation on Registra
76. n of personal information Type and specification Index emp Fixed number dialling FND When Fixed number dialling is activated the user is limited to dialling or texting only numbers stored in the FND list The default setting is off Activating and de activating fixed number dialling Select Menu gt Settings gt Security highlight Fixed dialling from the list and press the centre selection key Select On to activate and press the centre selection key or OK You will be prompted to enter your PIN 2 code The default PIN 2 is 9999 See Setting up SIM PIN 2 code on page 54 for more information Contact your service provider if this code was not specified or was reset at purchase To add a number to your list select Menu gt Contacts gt FND list and press the centre selection key Press Options and select either New FND contact or Copy from phonebook You will then be prompted for the PIN 2 code FND list entries are stored on your SIM card Only one name and one contact number can be stored for each entry Fixed number dialling can restrict your phone to a certain prefix as well as individual phone numbers To limit outbound calls or text messages to a specific country or range of corporate numbers create an FND list entry with the international prefix and local prefix you wish to allow followed by the correct number of remaining digits replaced by question marks Press the key twice to enter a question mark
77. n you have chosen a recipient press Select The message types available tor that contact are displayed highlight Text message or Email message and press Select Note that a recipient s email addresses cannot exceed 40 characters Click to navigate 2 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services 34 Using the Assistance button 36 Using the Tracking feature 37 Using your GPS location information 38 Personal alert Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ex Choosing the message interval When Tracking is set to On messages are automatically sent every 15 minutes by default You can increase or decrease this interval to suit your requirements Select Configure tracking gt Edit interval The screen displays preset time intervals Highlight an interval value and press Select You can also specify your own interval of up to 9999 minutes by choosing Custom interval from the list of intervals A blank text box Is displayed Type the interval that you want to use and press Starting tracking If the Tracking status is set to Enabled you can start and Stop sending tracking messag
78. ncel Make your decision on the basis of any significant distance travelled since the stored GPS fix was obtained Note that requesting a new fix will temporarily delay the sending of your location When the GPS fix to be used has been acquired select Text message or Email message Only editing of the recipient field is permitted Enter the destination number or email address directly into the To fleld or choose Options gt Add recipient to select an existing entry from Contacts You are presented with the list of Phonebook contacts Use the left and right navigation keys to select SIM contacts or Groups Obtaining a GPS fix manually On rare occasions your phone may continue to show the GPS fix required H icon which means that a new GPS fix is needed in order for your phone to connect to the network If this occurs select Menu gt GPS position The new GPS fix is displayed When this screen is open your phone will attempt to refresh the GPS fix every 30 seconds National GPS policies Some national GPS policies do not allow users to access their GPS information in particular locations Your phone continues to access the GPS satellites as usual so its performance is unaffected However your phone will not display its GPS location For more information please contact your service provider GPS Data Inmarsat will collect store and process GPS data in accordance with applicable data protection laws Personal alert Th
79. nd specification Index e739 Menu MESSAGING New message Inbox Outbox Drafts Sent Saved Templates SIM messages PROFILES General Silent Loud Vibrate only SETTINGS Call settings Security Language Display Prepay Bluetooth User Guide instructions commence from the main screen A Date and time About Reset settings World clock contacts a Phonebook SIM contacts FND list My phone number Service provider Emergency numbers Voicemail number Groups LOCATION SERVICES aE Assistance button Tracking Send GPS Personal alert GPS POSITION 4 GPS location The red key will take you to the main screen CALLLOG Missed calls Received calls Dialled calls Call duration Once alarm Recurrent alarm NETWORK Satellite search Advanced options Network operator hes Click to navigate 2 3 6 34 40 44 4S 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference 6 Your IsatPhone 6 Status icons 7 Menu 8 Coverage map Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Coverage map P 4 Americas y Alphasat y l 4 Asia Pacific I
80. nd time 48 Setting the time zone 48 Customising display settings 49 Setting up keypad lock 49 Setting up phone lock 49 Bluetooth 50 Operating a Closed User Group CUG 51 Reset all settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ey Setting writing language Select Menu gt Settings gt Language gt Writing language Select the desired language and press OK Setting predictive text The predictive text setting is used to set the text editing mode for composing messages Select Menu gt Settings gt Language gt Predictive text Select Available or Hidden The default setting is available See Using predictive text entry on page 27 for more details Changing keypad Your phone is supplied with a Latin keypad as standard Dual alphabet keypads are available in Latin with Arabic Japanese or Russian characters If your phone does not have your preferred keypad contact your service provider Setting date and time Your phone automatically receives UTC time from GPS satellites The first time you use your phone you will be prompted to select a language from the list followed by the option to select your local time When completed local time will be displayed on the status bar You will need to reset the time when you travel t
81. ne number select Options gt Add detail and select from the list presented After entering all relevant details select Options gt Save or press the centre selection key Finding a contact You can find a contact in your phonebook either by using the navigation keys to scroll through the list of all contacts or by entering the first characters of a contacts name in the search field at the top of the list of contacts See Entering text on page 27 for more information Opening a contact Highlight the contact s name in the phonebook and press the centre selection key or select Options gt Open Use the up and down navigation keys to select a number Ordering contacts by first or last name Select Phonebook gt Options gt Settings gt Display name order and then select either First last to list them alphabetically by first name or Last first to list them alphabetically by last name Managing contacts in your phonebook a Click to navigate 2 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts 40 Managing contacts in your phonebook 42 Managing contacts on your SIM card 42 Synchronising contacts with Outlook 42 Sending and receiving contact details 43 Your phone number 43 Your service provider number 43 Alarm Data Personal settings Security Troubleshooting Care and mainten
82. nect to the recipient after which Assistance alert is de activated Configuring Assistance button messages Go to Location services gt Assistance button gt Configure gt Alert type then highlight Call message or Message only and press the centre selection key Choose the intended recipient of your message by selecting Location services gt Assistance button gt Configure gt Message config gt Edit recipient See Configuring assistance calls above Then choose the type of message that you want to send to this recipient by selecting Email message or Text message If you want to send a message to more than one recipient select each contact from the Click to navigate 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services 34 Using the Assistance button 36 Using the Tracking feature 37 Using your GPS location information 38 Personal alert Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ey phonebook separately adding new contacts if necessary and choose the message type for each A maximum of ten message recipients is permitted The content of assistance messages is automatically cr
83. ng immediately switch off your IsatPhone 2 Contact your cardiologist for more information A Hearing aids Although most modern hearing aids are immune to radio frequency interference from satellite terminals some wireless devices may interfere with some hearing aids In the event of such interference from the use Safety a Click to navigate 2 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index of the IsatPhone 2 maintain additional separation between you and your IsatPhone 2 and or consult with your doctor or audiologist A Other medical devices Although most modern electronic medical equipment in hospitals and other clinical environments is shielded from RF energy there is still a risk that a wireless device could cause interference As such never use your IsatPhone 2 near electronic medical equipment without first requesting permission A Blasting areas and potentially explosive environments As with any wireless phone do not use your IsatPhone 2 where blasting work Is in progress Observe all restrictions and follow any regulations or rules Do not use your IsatPhone 2 in areas with a potentially expl
84. ng the time zone 48 Customising display settings 49 Setting up keypad lock 49 Setting up phone lock 49 Bluetooth 50 Operating a Closed User Group CUG 51 Reset all settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index sony The device should now be listed in the Paired devices menu Highlight it and press the left selection key then select Connect from the menu The device should now be listed on the Connected devices menu accessed from the Bluetooth menu This i icon indicates that your phone is connected with a Bluetooth headset Whenever the device attempts to make a connection with your phone you will be prompted whether you want to accept the connection To automatically accept connection requests from a particular device highlight it in the Paired devices menu select Options and select Set as authorised You should only authorise devices that belong to you or that you trust If you no longer want a device to be authorised select Set as unauthorised To connect a different headset you must disconnect the current headset Highlight the device on the Connected devices menu select Options and select Disconnect If you no longer want a headset to be paired with your phone highlight it on the Paired devices menu select Options and
85. ng voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ery Receiving a second call while on a call The incoming call will be diverted to your voicemail unless you have set up Call waiting See Setting up call waiting on page 23 for more information Using call waiting When Call waiting is activated a pop up and an audible alert will notify you if another caller is calling you when you are on another call When you receive this alert you can press the green key T to accept the second call The first call is placed on hold automatically while the second call is taken By selecting Options gt Swap you can switch between calls at any time You can end either call at anytime by selecting Options End held call or End active call If you receive a third call while you have one active and one held call the name or number of the caller will be displayed Ending either the active or the held call will automatically answer the new call If you wish to disconnect the first call to accept the second select Options gt End active call If you do not wish to accept the second call press th
86. nloading content Notices Protection of personal information Type and specification Index A Driving Only use IsatPhone 2 in a vehicle using an Inmarsat approved vehicular docking unit Check with the vehicle manufacturer to be sure that your phone or Bluetooth will not affect the electronic systems in the vehicle Full attention should be given to driving at all times and local laws and regulations restricting the use of electronic and wireless devices while driving must be observed A Loudness warning Avoid volume levels that may be harmful to your hearing A Pinch hazard Take care when opening and closing the antenna of your phone as it may be possible to trap a fingertip A Land use only The IsatPhone 2 is approved for land use only Safety Click to navigate 13 34 40 44 4S 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference 6 Your IsatPhone 6 Status icons 7 Menu 8 Coverage map Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index eo QUICK REFERENCE Your IsatPhone Programmable assistance button Ear piece Ambient light sensor LED tracking indicator LED status indicator
87. nt to the recipient s If alert call has been configured then the call is established During the call the screen displays the latitude and longitude of your current location Assistance button security You can lock the Assistance button feature to prevent unauthorised use If the lock is on you must enter the admin code before the feature s settings can be changed See Setting up the admin code on page 53 for more information The lock default setting is Off To switch on or off the Assistance button lock select Menu gt Settings gt Security and select Assistance button lock from the list Then select On or Off enter the admin code and press OK Click to navigate 2 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services 34 Using the Assistance button 36 Using the Tracking feature 37 Using your GPS location information 38 Personal alert Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ey Using the Tracking feature The Tracking feature allows you to send text messages or emails reporting the GPS coordinates of your current location to one or more recipients or alternatively t
88. ntacts gt Groups highlight the group to which you would like to add members and press the centre selection key Now select Options gt Add member his will retrieve your phonebook Highlight the name of the contact you would like to add to the group and press the left or centre selection key A group can have any number of contacts By selecting Options when a member of the group is highlighted you can also e Open the contact s details e Call the contact e Send a Text message to the contact e Remove from group to remove the contact from this group e View group list to view the members of each group Assign group ringtone to give all members of this group the same ringtone so that you will be able to recognise when a member of the group is calling you To send a text message to the whole group select Menu gt Messaging gt New message gt Text message or Email message gt Options gt Add recipient and then press the right navigation key three times to move between the tabs Select the group from the list and compose your message You can also add members to groups directly trom your phonebook In your phonebook simply highlight the contact select Options gt Add to group then select which group to which you would like to assign the contact You can also see which members belong to a group by selecting Options gt Belongs to group Messaging 6 Click to navigate 2 34 40 44 45 52 55 58 60 63 6
89. o a tracking portal The messages are automatically generated by the handset with updated coordinates at a default preset interval of 15 minutes To send any message your handset must be registered to the network See Connecting to the satellite on page 13 Configuring Tracking Tracking status e The Tracking feature has three states Enabled Disabled and Always on that control access to the sending of tracking messages To configure the status go to the main menu and choose Location services gt Tracking gt Configure tracking gt Tracking status Ihen choose a state e Enabled allows you to start and stop sending tracking messages either by navigating the menu or by using the Tracking button graphic above the volume up down keys on the side of the handset e Disabled removes the ability to start or stop the transmission of tracking messages e Always on The handset continues to send messages whenever it is connected to the network Choosing the message recipients and message type Select Location services gt Tracking gt Configure tracking gt Edit recipient You can choose a contact from the phonebook or add a new contact To find and edit contacts or to add new contacts see Managing contacts in your phonebook on page 40 If you want to send messages to more than one recipient select each contact from the phonebook separately adding new contacts if necessary A maximum of ten recipients is permitted Whe
90. o different time zones Ihe Date and time menu lets you change the date and time format Setting the time Select Menu gt Extras gt Date and time gt Time settings Setting the date Select Menu gt Extras gt Date and time gt Date settings Click to navigate 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings 45 Sounds Ringtones and Profiles 46 Setting phone language 47 Setting date and time 48 Setting the time zone 48 Customising display settings 49 Setting up keypad lock 49 Setting up phone lock 49 Bluetooth 50 Operating a Closed User Group CUG 51 Reset all settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index omy Setting the time zone You may wish to change the local time zone on your phone if you move to a new location or if your new phone is not displaying the correct time zone You may also wish to know the time in another location eg your head office Setting the local time zone Select Menu gt Extras gt World time The world time map appears Select Options gt Select gt Local time zone Use the navigation keys to highlight the required time zone and press Se
91. ompliance 62 REACH Regulations Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Es FCC Part 15 declaration IsatPhone 2 complies with Part 15 of the FCC Rules and as such operation is subject to the following two conditions This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and radiates radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference as follows e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet ona circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for hel
92. onal settings 45 Sounds Ringtones and Profiles 46 Setting phone language 47 Setting date and time 48 Setting the time zone 48 Customising display settings 49 Setting up keypad lock 49 Setting up phone lock 49 Bluetooth 50 Operating a Closed User Group CUG 51 Reset all settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ey PERS Sounds Ringtones and Profiles Your current sound profile is always displayed in the status bar of the main screen and can also be accessed via Info To change your phone ss sound profile select Menu gt Profiles and highlight the one you want and press the centre selection key There are four sound profiles e General for everyday use e Silent no vibration or sound e Loud for noisy environments e Vibrate only vibration and no sound You can customise any of these profiles by highlighting it selecting Options and selecting Personalise This allows you to change the following aspects of the sound profile e Vibrate mode on or off e Alert volume sound level e Keypad volume sound level when a key is pressed e Alert ring mode constant ring once beep silent or increasing volume e Ringtone the sound your phone makes when it receives a call e Key sound
93. one language to set the display language of the phone e Writing language to set the texting language of the phone e Predictive text to set the text editing mode for composing messages Setting phone language The first time you switch on your phone you will be prompted to select the display language You can change this at any time Select Menu gt Settings gt Language gt Phone language highlight the desired language and press the left or centre selection keys If you do not understand your phone s current language setting follow these directions to navigate to the Phone language menu e Press the red key to return to the main screen e Press the left selection key to go to the menu screen e Press the down navigation key twice to highlight the Settings icon e Press the centre selection key to open Settings e Press the down navigation key twice to highlight the Language icon and press the centre selection key e Press the centre selection key and use the navigation keys to highlight the correct language and press the centre selection key again to change the phone s language Sounds ringtones and profiles Click to navigate 2 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings 45 Sounds Ringtones and Profiles 46 Setting phone language 47 Setting date a
94. ontent Notices Protection of personal information Type and specification Index zy e Saved messages to store received messages e Templates If you regularly send similar messages you can set up a template To do this compose a new message select Menu gt Messaging gt New message gt Text message and compose the parts of your message that will not change Select Options gt Save as template Io compose a new text message based on this template select Menu gt Messaging gt Options gt Compose from template and then select the template you would like to use Edit the text add recipient and then select Options gt Send e SIM messages to store messages in SIM memory A total of 125 messages can be stored in the phone memory Entering text You need to enter text when composing a message adding a contact to your phonebook adding an appointment to your organiser or searching Your phone offers two types of text entry mode predictive and standard Using predictive text entry Predictive text mode allows you to use less keystrokes to type a word as it uses a built in dictionary as a time saving feature For example to type the word hello you would only use 5 keystrokes one for each letter of the word When you type h number 4 on the keypad a list appears on the screen It is not necessary to select the letter h as when you type e number 3 the dictionary begins to narrow down the words that begin wi
95. or essential communications like medical emergencies Emergency calling requirements for satellite phones vary from country to country Always check your emergency contact numbers and ensure they are stored on your phone before travelling Please contact your service provider for specific country information To make an emergency call in the US dial 911 or 112 and in Australia dial O00 or 112 Your call will be put through to a call centre which will connect you to the appropriate emergency service Alternatively select Menu gt Contacts gt Emergency numbers An emergency call is free of charge Prepay users do not need a positive balance to make an emergency call Dialling 911 or 112 overides all security locks and bars on your phone For details on emergency calling in the rest of the world please contact your service provider Making and Receiving calls 4 Click to navigate 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 2l Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and com
96. osive atmosphere Note that such areas are often but not always clearly marked A Battery safety Use only Inmarsat supplied or approved batteries and recharge your battery with Inmarsat supplied Or approved chargers for the phone Use of batteries that are not Inmarsat supplied or approved may pose increased safety risks Do not dispose of batteries in a fire as they may explode See Care and maintenance on page 58 and for guidance on the disposal of batteries and electronic equipment see page 62 Batteries may burn or explode if damaged Do not dismantle open bend or cut cells or batteries Do not attempt to modify or remanufacture the battery Do not immerse or expose the battery to water or other liquids In the event of a battery leak avoid contact of contents with skin or eyes If this does happen flush the affected areas with water and seek medical help as appropriate A Children Keep out of the reach of children Do not allow children to play with your phone or accessories They could hurt themselves or others Products may contain small parts that could become detached and create a choking hazard Safety Click to navigate 2 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Dow
97. ote You can view GPS information only after the phone has been registered to the network Viewing your GPS location information Select Menu gt GPS position gt Options gt View location information to view the date and time of when your last GPS fix was taken and your latitude and longitude at that time Your exact location is indicated with a white dot on the world map 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services 34 Using the Assistance button 36 Using the Tracking feature 37 Using your GPS location information 38 Personal alert Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ET Displaying GPS in metric or imperial measures Select Menu gt GPS position The Valid GPS fix screen appears Select Options gt Set unit and make your selection The default setting is metric units Sending your GPS location Select Menu gt GPS position and select Options gt Send GPS location The elapsed time since the last GPS fix was obtained is displayed and you are presented with two options Select Send to use the stored value or New to acquire a new GPS fix Press the red key to ca
98. our service provider number 43 Alarm Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index eam Business card details are saved to your phonebook Once the details have been saved the original message is deleted trom your Inbox Your phone number From the main screen open Info by pressing the centre selection key and selecting My phone number Your phone number is usually programmed onto your SIM card by your service provider If not the entry will be blank You can enter the number yourself by selecting Menu gt Contacts gt My phone number If a SIM card is Subsequently inserted with a stored phone number your entry will be overwritten Your service provider number Open Info by pressing the centre selection key and selecting Service provider or for full details select Menu gt Contacts gt Service provider These details are programmed onto your SIM card and are not editable Alarm You can use your phone as an alarm clock When set the alarm icon is displayed on the status bar The alarm will sound for 60 seconds at the same volume as the phone is set to ring If you do not press a key while the alarm is sounding it will snooze for 9 minutes before sounding again This will continue until you switch the alarm off
99. p FCC caution Under 47 CFR 815 21 changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment GMPCS IsatPhone 2 carries the International Telecommunication Union ITU Global Mobile Personal Communications by Satellite GMPCS MoU mark Industry Canada This Class B digital apparatus complies with Canadian ICES O03 CAN ICES 3 B NMB 3 B Click to navigate 2 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance 60 European declaration of conformity and CE marking 61 FCC Part 15 declaration 61 GMPCS 61 Industry Canada 62 Disposal of electrical and electronic equipment and batteries within the European Economic Area 62 ROHS compliance 62 REACH Regulations Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index fe c2my Disposal of electrical and electronic equipment and batteries within the European Economic Area Directive 2012 19 EU regulates the disposal of electrical and electronic equipment in the EU and Directive 2U006 66 EC regulates the manufacture and disposal of batteries in the EU Inmarsat intends to join an EU certified Producer Co
100. pliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ey Incoming call alerting To make or receive calls and messages with any satellite handset you must maintain a clear line of sight between the antenna of your handset and the satellite The Incoming call alerting feature notifies you of calls and text messages when satellite signal reception is limited and or when the antenna is not deployed Access to the service is still affected by the location of the handset and is not available when out of the line of sight of the satellite See Connecting to the satellite on page 13 for normal operation Using Incoming call alerting Before using Incoming call alerting each time you switch on the handset it must be successfully registered to the network To do this deploy the antenna in a location that has a clear line of sight to the satellite When the handset is registered the screen displays Ready for service and the two status LEDs change to green See Connecting to the satellite on page 13 You can now stow the antenna and place the handset in the holster provided or in another convenient location Unless Incoming call alerting is disabled the screen displays Ready for service Incoming call alerts only and the status LEDs change to amber to indicate that the available signal strength is sufficient to notify you of incomin
101. r location Viewing your location Groups Add Assign ringtone Belongs to Members Remove Sending texts to View 14 14 65 25 25 Zo Bie 38 14 38 38 38 3 31 3 3 3 3 3 3 Click to navigate Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index 71 ABC 72 CDEFG 73 HIJKLMNO 74 PQRS 15 STUVWXYZ ene H Handsfree calling IMEI number IMSI number Incoming call alerting Configuring the incoming call alerting feature Missed incoming call alerts Receiving an incoming call alert Using incoming call alerting Info Important information IsatPhone Caring for K Keypad Changing Light Locking Volume L Language Phone Writing Local time zone setting Lock Bluetooth Keypad Phone Loud profile Loudspeaker 20 4 48 49 45 40 4 48 50 49 49 45 20 M Mains charger Map Members Groups Messages Concatenation Create new Creating text for sending to email Delete Expiry period Forward Groups Receive Reply Service centre number Setting Validity Viewing received messages Message service centre number Microsoft Outlook Microsoft Outlook Express
102. re your phone in direct sunlight or in places where the sun s heat can be focused like on the dashboard of a vehicle Do not store your phone and battery in extreme cold and hot areas exceeding a temperature range of 20 C to 0 C 4 F to 158 F Extreme temperatures can Shorten the life of your phone and damage the battery Your phone s operating temperature range is 20 C to 55 C 4 F to 131 F The charging temperature range is O C to 45 C 32 F to 113 F If you are carrying a separate battery keep it inside the plastic bag supplied Always keep batteries separated from other metallic objects and keep it dry to prevent damage If your phone displays Battery overheating switch it off and place in a cool area Do not use harsh chemicals cleaning solvents or strong detergents to clean your phone Do not paint your phone Do not attempt to disassemble your phone or undertake repairs yourself Use only the Inmarsat supplied or an approved replacement antenna Unauthorised antennas modifications or attachments could damage the device and may violate regulations governing radio devices Care and maintenance a Click to navigate 2 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance 58 Caring for your IsatPhone 2 59 Certific
103. s 43 Your phone number 43 Your service provider number 43 Alarm Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index omy PHONEBOOK CONTACTS Managing contacts in your phonebook Contacts can be stored in either your phone s memory vid Phonebook or on your SIM card via SIM contacts Up to 500 contacts can be stored in the phonebook and up to 250 on your IsatPhone 2 SIM card To view the contacts in your phone s memory select Contacts from the main screen Creating a new contact There are several ways to create a contact From the main screen type in the number to save including the full international code Select Options gt Add to contacts gt Create new contact Define the number you are saving eg Telephone Office phone Mobile phone Fax etc then select Options gt Save The saved contact details are displayed Alternatively open the contacts directory either by selecting Menu gt Contacts or by selecting Contacts Highlight the location where you wish to save the contact and press Select The default setting is Phonebook You are presented with a list of stored contacts select Options gt New contact Enter the first name last name and the telephone number If you wish to save a contact detail other than pho
104. satPhone 2 operates globally over the Inmarsat 4 satellites and Alphasat This map is illustrative of IsatPhone 2 coverage It does not provide a guarantee of the extent of service availability From November 2013 Alohasat coverage prioritises the region north of 44 S and service may degrade south of this latitude This coverage map applies to both IsatPhone Pro and IsatPhone 2 Click to navigate O Om U 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started 9 Package contents 9 Setting up your IsatPhone I Attaching the wrist strap 12 Switching your phone on and off I2 Setting the phone language and time zone I2 Using info l2 Accessing important information about your phone 12 Upgrading your phone Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index eo GETTING STARTED Package contents Your IsatPhone 2 box contains e Phone e Battery e USB drive e Quick Start Guide e Warranty e Mains charger and four universal plug adaptors e Car charger e Micro USB cable e Wired handsfree headset e Wrist strap e Holster The USB drive can be accessed by a PC running Windows 7
105. sed Standard mode initial capital only Standard mode no capitals Standard mode numbers only AA ZA ZA Z Standard mode symbols only Creating a text message The character limit for a text sent from your phone is approximately 1600 Latin characters or 740 non Latin characters ie up to 10 concatenations including the recipient s telephone number Messaging Click to navigate 2 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Eo Select Menu gt Messaging gt New message gt Text message A blank screen will appear Compose your message See Entering text on page 27 for more information When you have finished add the recipient s If their details are already stored in your Contacts select Options gt Add recipient and select the name from t
106. sfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Eo remains in the network To check or change this setting select Menu gt Messaging gt Options gt Settings gt Text msg settings gt Validity period When you receive a message on your phone an unread message X icon will appear on the status bar Info will pop up and display a list of unread messages If you wish to read the message later press Close To read the message select Menu gt Messaging gt Inbox Alternatively with Info open use the centre selection and navigation keys to highlight and open Unread messages Incoming text messages accommodate the full 10 concatenations However incoming messages from emails are restricted to approximately 160 Latin and 74 non Latin characters If the sender exceeds this limit the message will be truncated upon receipt Viewing your received messages Inbox lists the last 20 messages received including message status read or unread the sender s name or number the first words of the message and the date received Use the up and down navigation keys to highlight
107. t be delivered you can change the length of time your message will remain in the network To check or change the expiry period select Menu gt Messaging gt Options gt Settings gt Text msg settings gt Validity period Messaging Click to navigate 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index ea Prepay services If you have a prepay subscription your service provider will have informed you of the services available to you Your phone also enables you to make a balance enquiry and redeem prepay vouchers for Inmarsat s prepay service free of charge Select Menu gt Settings gt Prepay then select either Balance enquiry or Redeem voucher and follow the on screen instructions Making a balance enquiry From the main screen enter your balance enquiry code
108. th he Key number 5 twice to type Il then number 6 for the letter o This will result in the dictionary selecting the only known word with these sequential letters ie hello If the dictionary has a number of options for the same keystrokes it will present a list of words Use the down arrow to scroll to the word you require and press the centre selection key As always press the O key to create a space between words If the word you are typing is not in the dictionary Word not in dictionary appears Press OK and select Spell word type the word you want to enter and press Select The new word is now saved in your dictionary for future use Messaging Click to navigate 2 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index EL You can change the text entry settings wh
109. then select Delete Other choices in the Options menu are Rename which allows you to select a more descriptive name for your headset and Device attribute which displays the headset s name and the time and date at which it was connected When you are not using Bluetooth connectivity select Bluetooth gt Off or My phone s visibility gt Invisible This prevents unauthorised connection Do not pair with an unknown device Setting up Bluetooth lock If Bluetooth lock is enabled the phone will require the admin code to be entered before Bluetooth settings can be changed See Setting up the admin code on page 53 for more information The default setting is off To enable or disable this feature select Menu gt Settings gt Security and select Bluetooth lock from the list Select On or Off and then enter Admin code Operating a Closed User Group CUG The Closed User Group CUG service allows you to form closed user groups from which access is restricted A user may be a member of one or more CUGs Members of a specific CUG can communicate amongst themselves but not in general with users outside the group This feature is operated by your service provider who will provide further instructions on its use The default setting is off To enable select Menu gt Settings gt Security gt Closed user group select On enter your CUG number and press OK Group numbers range from 0 9 If the CUG is on the CUG index M icon
110. tion Evaluation Authorisation and Restriction of Chemicals No 1907 2006 REACH Click to navigate 2 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index Es DISCLAIMER This User Guide is published by Inmarsat without any warranty Except as provided by applicable law and in the IsatPhone 2 end user Warranty no warranties of any kind either express or implied including without limitation the implied warranties of satisfactory quality merchantability and fitness for a particular purpose are made in relation to the accuracy reliability or completeness of this User Guide Inmarsat reserves the right to make changes to this User Guide at any time and without prior notice All illustrations are for illustration only and are not an accurate depiction of an actual IsatPhone 2 All rights are reserved Click to navigate 2 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts Data Personal settings Security Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content
111. tries containing an email address will be displayed To send your message to an email address which is not Stored use the up navigation key to move the cursor into the To field and type the address For symbols such as the sign press the key and then use the navigation keys to select from the menu After entering the address wait for 5 seconds and the phone will place a after the entry allowing you to enter another address When you move the cursor away from the To field or open Options your phone will check the email addresses entered If addresses do not follow the format of a valid email address they will be deleted and an error message displayed Receiving text and email messages Messages can be received when the antenna is deployed and your phone is connected to the network even if you are on a call or when incoming calls are forwarded to another phone number If your phone is switched off when a message is received the message is stored by the network until your phone is switched on and registered with the network Delivery will be attempted for the duration that your message Messaging 4 Click to navigate 2 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling hand
112. ttings Security 52 Security locks and codes 53 Security features controlled by the phone 54 Security features controlled by the SIM card 54 Security features controlled by the network Troubleshooting Care and maintenance Regulatory and compliance Disclaimer Accessories Export controls Malware Downloading content Notices Protection of personal information Type and specification Index simp Security can be controlled by the phone the SIM card or the Inmarsat network This enables you to match security requirements to your needs The keypad lock prevents accidental dialling the phone lock prevents an unauthorised user from using your phone even if they replace the SIM card The SIM PIN prevents an unauthorised user from using your SIM even if they place itin another phone The admin code restricts access to particular features on the phone For example an individual might only wish to activate the keypad lock A corporate organisation might choose to restrict functions available to their employees by activating the admin code and issuing a user code Security features controlled by the phone Access to your phone can be restricted by the keypad lock to prevent accidental dialling see Setting up keypad lock on page 49 for more information or by activation of the admin code The admin code can be activated to create a Phone lock restrict access to Bluetooth lock Personal alert lock and Reset settings
113. u have missed a call or have new messages or voicemails waiting To access Info at other times press the centre selection key When Info is open use the navigation keys to highlight the information you wish to access and press the centre selection key to open Accessing important information about your phone Important information about your phone is displayed under Menu gt Settings gt About hese include your model firmware version IMEI number and IMSI number You may need to supply this information when contacting your service provider Upgrading your phone From time to time it may be necessary to upgrade your phone s software in order to improve its functionality and operation Inmarsat or your service provider will contact you if your phone needs upgrading Run the USB drive supplied with your phone to download the Firmware Upgrade Tool and to access the How to upgrade your phone guide These are also downloadable trom inmarsat com isatphone Click to navigate 2 34 40 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 13 Connecting to the satellite 14 Using the eCompass function 14 Obtaining a GPS fix 15 Making and Receiving calls 19 Incoming call alerting 20 Calling handsfree 21 Using voicemail 21 Additional call features 23 Advanced call features 26 Messaging 33 Prepay services Location services Phonebook
114. with your phone to download the Contact Synchronisation Tool and to access the How to Synchronise your Contacts guide These are also downloadable from inmarsat com isatphone Sending and receiving contact details To send a business card highlight the appropriate contact in your phonebook or SIM contacts folder and select Options gt Send business card Select either Text message or Email message A text or email message is displayed including all details stored for this contact in the body of the message Enter the full international phone number of the recipient in the To field or select Options gt Add recipient to specify a stored contact Select Options gt Send When you receive a business card it will appear as anormal message in your Inbox but the title of the message will be Business card Highlight the message and press the centre selection key or select Options gt Open The contact details are presented like any other entry in the phonebook To save Business card details select Options gt Create new or Update existing Click to navigate 2 44 45 52 55 58 60 63 64 65 66 67 68 69 70 71 Welcome Safety Quick reference Getting started Using your IsatPhone 2 Location services Phonebook Contacts 40 Managing contacts in your phonebook 42 Managing contacts on your SIM card 42 Synchronising contacts with Outlook 42 Sending and receiving contact details 43 Your phone number 43 Y

Isatphone 2 English user guide

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