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1. Packing Flash Memory Packing flash memory permanently removes any deleted files from memory Periodically select this option to clean up the printer s memory Any deleted files are removed from memory when you pack flash To pack flash memory from the Main Menu select Setup Then follow these steps 1 Press or 3 until you see SETUP lt Flash Memory gt N 0 ress Enter Pause Press or 3 until you see FLASH MEMORY Pack Flash ress Enter Pause o D Are you sure No gt 4 Press 3 to display Yes and press Enter Pause All the deleted files in flash memory are permanently erased 5 Press Escape Clear until you see the Main Menu Users Manual 610 611 612 Printers 5 Setting Defaults e 41 Memory Guidelines Use these basic guidelines when storing files in your printer s memory Your printer may have volatile RAM packets deleted when the printer is turned off non volatile RAM packets saved when the printer is turned off and flash memory packets saved when the printer is turned off Each printer has a different limit of available memory Before you save any packets in flash memory you must format flash memory first See Formatting Flash Memory for more information Formats graphics and check digits can be saved in flash but they are also duplicated in RAM Any packets saved in flash cannot exceed the memory available in RAM Fonts a
2. 2 Press or 3 until you see PAUSE MENU Restart Batch gt 3 Press Enter Pause The batch starts printing from the beginning 44 e 6 Printing Users Manual 610 611 612 Printers Canceling a Paused Batch You can cancel a paused batch delete a format graphic or font in memory or all the batches waiting to print Before any format graphic or font in Memory can be deleted you must cancel all batches You can cancel a batch by pressing Escape Clear while the batch is printing or you can use the Pause Menu to cancel a batch 1 Press Enter Pause to interrupt printing You will see PAUSE MENU Print Mode gt If you want to cancel only the paused batch skip step 3 If you want to cancel all the batches skip step 2 2 To cancel only the paused batch press or 3 until you see PAUSE MENU Cancel Batch gt e Then press Enter Pause The batch is deleted and the printer prints any remaining batches 3 To cancel all the batches including the paused batch press or gt until you see PAUSE MENU lt Cancel All gt and press Enter Pause You will see Cancel Batches No gt You can exit without canceling any batches Press Escape Clear or press gt to display No and then press Enter Pause The printer returns to the Pause Menu Press or 3 to select another function from the Pause Menu or to return to Print
3. Troubleshooting If there is no error the display is blank Users Manual 610 611 612 Printers 1 Getting Started e 5 Selecting a Function The Main menu has several functions operating modes These functions are shown in the chart below MAIN MENU REPEAT BATCH SCRIPTS BATCH OPTIONS CONTRAST DEFAULTS PORT FLASH VERIFIER SETTINGS MEMORY If the printer displays PRINT MODE Ready when you turn it on press Escape Clear to Display the Main Menu To display menu options press or 3 When the screen displays a right arrow press gt to display more options MAIN MENU Cancel All gt When the screen displays a left arrow press to display more options MAIN MENU lt Diagnostics When the screen displays a left and a right arrow press either or gt to display more options MAIN MENU Print Mode gt When you see the menu option you want press Enter Pause to select it The Main Menu controls the printer s setup and operation Through the Setup Menu you can select a sub menu for the supply contrast default or port settings Each of those sub menus have several options such as ribbon speed monetary symbols and baud rate Exiting an Option To exit an option press Escape Clear once You will exit to the next higher menu If you press Escape Clear from a menu your Settings are not saved Your settings are only Saved when you p
4. Users Manual 610 611 612 Printers 11 612 Web Turnaround Parts List i 17 Users Manual 610 611 612 Printers Assembly Drawings e 89 Knife Assembly Drawing Assembly Drawings e 90 Users Manual 610 611 612 Printers Knife Assembly Parts List moooz knife Assemby e 1647 set Timing e 008652 Screw Socket Set 1 o frees mor Users Manual 610 611 612 Printers Assembly Drawings 91 Rotary Knife Assembly Drawing Assembly Drawings e 92 Users Manual 610 611 612 Printers Rotary Knife Parts List 1 7 0 1 12 3 4 15 16 17 18 Knife Assy Ground Monarch 1 197390 Test Stationary Knife h Users Manual 610 611 612 Printers 990325 Snap Ring 3 16 487003 Clutch 6 Roller W Pulley 2 2 2 2 487009 Bracket Solenoid Mount Block 197320 Solenoid Assy 6V 1 1 1 1 990638 Heat Shrink Tubing 3 16 990643 Connector VHR 2N 19 0 1 2 3 25 26 27 29 0 1 2 3 4 5 990644 Pin Contact Pin On Roll 990240 Roll Pin 3 32 x 1 2 197317 Compression Spring Solenoid N 00 Torsion Spring Right ES 1 2 1 1 1 1 1 1 1 1 1 1 3 3 3 3 3 3 gt Assembly Drawings e 93 611 Stacker Assembly Drawing 2 n Assembly Drawings e 94 Users Manual 610 611 612 Printers 611 Stacker Parts List 446006 Nut Stacker side O i 17 E Users Manual 610 611 612 Printers
5. 11 Close the printhead by pressing down on the thumb well until you hear it click into place i EA j TA sr y o AEN IAS EN YES A AZ Tx gt le AN Users Manual 610 611 612 Printers 2 Loading Supplies e 11 12 Close the cover 13 Press Feed Cut to position the supply under the printhead You may need to adjust the wide narrow knobs depending on the width of your supply See Adjusting the Wide Narrow Knobs for more information If the printer will be unused for extended periods of time leave the printhead unlatched Loading Labels 612 Make sure the printer is configured for the correct supply type To load a roll of labels 1 Openthecover 2 12 e 2 Loading Supplies Users Manual 610 611 612 Printers 3 Lift printhead assembly using the printhead tab until the assembly locks into place CAUTION Make sure you use only approved Paxar supplies See Appendix A Specifications and Accessories for a list of Paxar supplies or contact your Paxar Representative for more information 4 Place the roll of supply on the supply holder Make sure the supply unrolls from the top as shown Supply Guides Do not pick up the printer by the supply holder 5 Adjust the supply holder guides so the sides barely touch the roll Make sure the supply roll turns freely Users Man
6. 11214234 Parallel Picket Fence Bar Code Serial Ladder Bar Code Adjusting the Cut Angle To adjust the cut angle 1 Loosen the thumbscrews 2 Slightly rotate the knife to the left or to the right The knife may appear to sit at a slight angle to the printer 3 Tighten the thumbscrews 4 Cut another batch of tags If you are unable to adjust for a straight cut call Technical Support 48 e 6 Printing Users Manual 610 611 612 Printers Using the Knife The installed knife is two and a half 2 1 2 inches away from the printhead Pressing and holding Feed Cut for two seconds marks the tag under the printhead to be cut when it reaches the knife Depending on the length of your supply you may lose up to two tags after the last batch The knife operates when the printer is running If the printer is paused the knife stops cutting Adjusting the Drop Tray Depending on the model purchased your printer may have a drop tray stacker Adjust the drop tray by removing the plastic pins and re inserting them according to the diagram below Select the setting based on the length of your label 612 Stacker Positions Long Labels gt 100mm Medium Labels 60 100mm n Short Labels 25 60 mm D o Users Manual 610 611 612 Printers 6 Printing e 49 Printing Care Symbol Fonts Ginetex Font The 610 611 612 printers can print the Ginetex care symbols in two sizes with Ginetex Font 70 an
7. Flash Storage Flash storage allows packets with R or N selectors to be stored in flash memory instead of volatile RAM Packets stored in flash memory are saved when the printer is turned off However flash memory storage is limited You must format flash memory before enabling this option Formatting flash memory is only required once during initial printer setup To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press or 3 until you see DEFAULTS lt Flash Storage ress Enter Pause The current setting is displayed for example FLASH STORAGE Disabled gt 3 Press or 3 until you see the option you want Then press Enter Pause 4 Press Escape Clear until you see the Main Menu N U Users Manual 610 611 612 Printers 5 Setting Defaults e 39 Using Flash Memory The flash memory options are listed in the table below Option Choices Default Format Flash No Yes No Unused Flash NA NA Pack Flash No Yes No Formatting Flash Memory Before storing packets in flash memory downloading a script or if the printer s firmware is updated you must format the flash memory Formatting flash memory is only required once during initial printer setup When you format flash memory the script and any downloaded TrueType fonts saved in the printer s flash memory are deleted and must be resent to the printer To format fl
8. Machine Fall e co ee ce ea neue alare rene lane nie aliene e 73 APPENDIX A SPECIFICATIONS AND ACCESSORIES in 75 e e AAA A Eea aaee teea aeeoeia 75 Supply Specifications ene o 76 Ribbon POCHO Si A A A EA AAA REA ADAC 76 PCCOSSOMES dd a n loan la lilla i 77 Contacting Pa lee 77 4 e Contents Users Manual 610 611 612 Printers ASSEMBLY DRAWINGS YLE id 79 612 Supply Holder Assembly Drawing 80 BAZ Supply Holder Parts ESbanga leale aaa 81 612 Sensor Block Assembly Drawing eee eee eee eee 82 612 Sensor Block Paris SL esis east ooh tet cat et coat eat AA 83 611 Auxiliary Feed Assembly Drawing eee eee eee 84 611 Auxiliary Feed Pans Lis usina 85 612 Auxiliary Feed Assembly Drawing 86 612 Auxiliary Feed Parts LIS AA A ARRE 87 612 Web Turnaround Assembly Drawing 88 612 Web Turnaround Parts Lister nani aan een EEE CRCR 89 Knife Assembly Drawing 90 Knife Assembly Parts List td td AA AAA la Ed os 91 Rotary Knife Assembly Drawing 92 Rotary Knife Parts LIS ins 93 611 Stacker Assembly S UT L Ascari 94 611 Stacker Parts R cua e el 95 612 Stacker Assembly Drawing 96 612 Stacker Parts R totali 97 Users Manual 610 611 612 Printers Contents e 5 6 e Contents Users Manual 610 611 612 Printers 1 Getting Started The Paxar 610 611 612 Care Label printers let you print text graphics and bar codes on thermal transfer ribbon fabric labels This chapter incl
9. Paxar Apparel Identification Systems Group 1 Wilcox Street Sayre Pa 18840 Contents I GETTING STARTED 1 AUN 2 LNPackingNe Rinleh2ctaiaialioliociaioliaziole a cri a lie 2 Shipping the PA A AAA ARA 2 Connecting the Power Cable sevi 2 ESstablishing COmmunicationsz satana lo iii certicr cn 3 Connecting the Communication Cable eee eee 3 Default Serial Port Communication Values eee eee eee eee eee 4 DeraultPrnter Settings tidad 4 Using the Control PAM T 4 Printer Status Eos reiterato ola 4 B ttom FUNCIONS RI is tua lid 5 DIS elie VA E ae oia 5 Selecting a Functional alia 6 EXA OPIO ile leale lalla la ela ala alal 6 2 EQADINS SUPPEIES Shall 8 Leading Labels 61016 Ts ie 9 Loading Label e 2Z annnars t 13 Loading RIO cise he tone ne ht he Sd Sth Sd dh Sead dh Sl hh Sead Sh Sl a Sead Sh hl hl ha Ja Je 18 Adjusting the Wide Narrow KNObS cece eee 21 Users Manual 610 611 612 Printers Contents e 1 3 SETTING SUPPLY OPTIONS ie 21 Supply TIPS aloe io e OLE 21 PIDO Mts ao ht 22 leie ease A 22 FesdiMbode 10224 20244020000 ROD Sr sone ty Pore toy Nery vente restr font es 23 PAC A A AA 23 POSIOMING iii A A AAA AAA 24 Print POSTOR AN ED IIS nba 24 DUPPlY POSITION ii da IA ARAS AA AAA ATAN AAA ARA ERAR A 25 Margin POSI A A ee de ae ate 25 CUEPOSTON ahs renale 26 Dispense Position anc sacl eee eee 27 Backfeed DISTANCIAS AAA dada 27 Bale SODIO Saa 28 Skiplndex
10. The password protection feature prevents formats graphics or fonts from accidentally being deleted from the printer s memory Enabling the Password System Administrators only A System Administrator can enable the password that must be entered before formats graphics or fonts can be deleted 1 From the Main Menu press or 3 until you see MAIN MENU Diagnostics N U ress Enter Pause You will see Enter Password 62 e 8 Diagnostics Users Manual 610 611 612 Printers Enter the password press Feed Cut three times and then press Enter Pause If you enter the wrong password you return to the Main Menu 3 From the Diagnostics Menu press or 3 until you see DIAGNOSTICS User Diag A 0 ress Enter Pause Then p ress or 3 until you see USER DIAG Password al 0 ress Enter Pause You will see Enable Password No The default for password protection is No so you will always see No even if passwords are enabled 6 If you do not want the user to enter a password before they can delete formats graphics or fonts press Enter Pause You return to the User Diagnostics Menu OR Press 3 to display Yes and press Enter Pause The password protection is enabled for formats graphics or fonts You return to the User Diagnostics Menu 7 Press Escape Clear twice to exit to the Main Menu Service Diagno
11. 1256 Arabic 1257 Baltic or 1258 Vietnamese Vertical magnification must be 1 to 7 or 4 to 255 for the scalable or downloaded TrueType fonts Horizontal magnification must be 1 to 7 or 4 to 255 for the scalable or downloaded TrueType fonts Color must be B D O R or W Intercharacter gap must be 0 to 99 dots Field justification must be B balanced C centered E end L left or R right Data length is outside the range 0 to 2710 Bar code height must be at least 19 English 48 Metric 38 203 dpi Dots 57 300 dpi Dots or is not within the supply dimensions Human readable option must be 0 1 5 6 7 or 8 Bar code type is invalid Bar code density is invalid Line thickness must be 0 to 99 dots Line direction must be 0 90 180 or 270 The line segment or box end row is defined outside of printable area The line segment or box end column is defined outside of printable area Dot pattern for line or box must be Line length is defined beyond the maximum length Line type must be S segment or V vector Imaging mode in the graphic header must be 0 Format referenced by batch is not in memory Print quantity is outside the range 0 to 32000 Batch mode must be N new or U update Batch separator must be 0 off 1 on or 2 Double Print multiple is outside the range 1 to 999 Cut multiple is outside the range 0 to 999 Multiple part supply is outside the range 1 to 5 Cut
12. Feed Cut Enter Pause Escape Clear and gt Display Feeds a blank label if there is no print job Prints a label with error information that is useful to your System Administrator if an error is displayed Cuts the supply when pressed and held for two seconds if a knife is installed When the printer is online cuts the supply when pressed and held for two seconds if a knife is installed When the printer is offline changes the displayed value by one or 10 When the printer is online pauses the current print job or resumes a paused print job When the printer is offline selects the displayed menu item When an error is present clears the error When a job batch is printing cancels the print job batch For more information about canceling batches see Canceling a Paused Batch When the printer is online without errors enters the offline menu mode When the printer is in the offline menu mode returns the display to the next higher menu When the printer is in the offline menu mode displays the previous menu item When the printer is in the offline menu mode displays the next menu item In online mode prints a test label when you press the buttons at the same time Hold for one second and release The display shows a three digit error code and brief message to identify any problem the printer may have For a description of the problem look up the error code in Chapter 9
13. If the back copy is too far toward the bottom of the label turn the Label Length Adjustment Knob clockwise 4 Run several more labels and check the alignment Make further adjustments as necessary Non Printing Zone A non print zone is required for text light copy and bar codes heavy copy Thin lines and most fonts require a 0 25 inch non print zone at the leading edge of the label Bar codes bold fonts and Care symbol fonts require a 0 375 inch non print zone at the leading edge of the label Without these non print zones the ribbon sticks to the supply and can cause jams 0 375 inch non print zone MINI Text Field Feed PCMate Software has a built in non print zone however some third party software packages may not You should verify the non print zone or check defaults Regardless of the software package you are using to create design formats do not place logos or bar codes too close to the edge of your supply Users Manual 610 611 612 Printers 6 Printing e 47 Preventing Jams To prevent jams Design formats using the appropriate non print zones Do not leave the printhead closed in the locked position longer than 30 minutes without printing Open unlock the printhead before a break period at the end of each shift and at the end of each day Printing Serial Bar Codes Currently the 610 611 612 printer does not support printing serial ladder bar codes MULL 44 5
14. O O O O O 6 104 105 106 107 108 109 110 111 O 4 4 112 113 114 115 116 117 118 119 4 4 G S Y y E y 120 121 122 123 124 125 126 Y a FI a y S a Users Manual 610 611 612 Printers 6 Printing e 51 52 e 6 Printing Users Manual 610 611 612 Printers 7 Care and Maintenance This chapter tells you how to Clear supply jams Clear knife jams Clean the printhead and platen roller Replace a printhead Lubricate the knife gt CAUTION Do not use sharp objects to clean the printhead This may damage the printer and void your warranty Clearing Supply Jams When you are printing and a jam occurs the Fault light on the printer s front panel blinks To clear the jam Turn off the printer Open the cover and printhead assembly If necessary remove the supply roll and ribbon Remove the jammed supply and reload the supply roll Close the printhead assembly and turn on the printer Press Feed Cut to position the supply under the printhead NA o Pa Clearing a Knife Jam If tags are jammed in the knife the printer displays 760 on the LED To clear a knife jam you might have to disconnect the stacker from the knife 1 Turnoffthe printer 2 Youcanseethe tag path in the knife by looking through the slot on the top of the knife Clear the tag path by using a tool such as a screwdriver or needle nose pliers to pull the jammed tags out of the knife CAUTION DO
15. gt 2 Press Enter Pause to set the backfeed option You will see the current setting for example BACKFEED On gt 3 Press or 3 to see the other options After you display the option you want press Enter Pause Press Escape Clear twice to exit to the Main Menu Users Manual 610 611 612 Printers 3 Setting Supply Options e 23 Positioning This menu includes selections to change the print supply margin cut and dispense position along with the backfeed distance When you see Enter print pos 99 99 0 Feed Cut acts as a toggle switch to change the value by 10 or 1 For example to make the print position 23 from the default of 0 press Feed Cut then press gt twice 20 press Feed Cut again and press gt three times 23 Print Position This function adjusts where data prints vertically on the supply Adjust the print if it is too close to the top or bottom of the supply or overtypes the pre printed area One dot is 0 0049 inch Ifthe data is too close to the bottom increase the number Ifthe data is too close to the top decrease the number MONARCH MONARCH 1 1234561148801 2 11123456114880 2 14 88 cis RR Changing this setting only affects new formats sent to the printer To change the setting from the Main Menu select Setup then Supply then Positioning Then follow these steps 1 Press or until you see
16. 0 Are you sure No gt 3 Press or gt to make your selection then press Enter Pause Press Escape Clear three times to exit to the Main Menu The following defaults are restored 9600 baud No parity 8 bit word length and 1 stop bit Parallel Communications The parallel communications menu allows you to set the active parallel port to either internal or external The internal port is used for printer options installed inside the printer such as the Ethernet communication port Use the external selection when connecting a printer cable or external device directly to the parallel port The mode selection allows the user to select either compatible or IEEE 1284 mode when using the selected parallel port Usually the mode should be set to compatible for computer connection using a parallel cable and to IEEE 1284 when using an Ethernet port option Users Manual 610 611 612 Printers 4 Communication Values e 33 The parallel communication values are listed in the table below Option Choices Default Port External Internal External Mode Compatible IEEE 1284 Compatible Centronics mode Port To change the setting from the Main Menu select Setup Port Settings then Parallel Comm Then follow these steps 1 Press or 3 until you see PARALLEL COMM Port gt ress Enter Pause PORT External gt N U 3 Use or to select either External or I
17. 699 to 699 and the default is 225 You may need to increase the print contrast for linerless supplies Having the correct print contrast setting is important because it affects how well your bar codes scan and how long your printhead lasts You can use a verifier to check the bar code print quality High contrast settings may require additional printhead cleaning create bar code growth leading to reduced scanning 1 From the Main Menu press or 3 until you see MAIN MENU Setup gt N U ress Enter Pause You will be at the Setup menu Press or until you see SETUP Contrast gt 3 Press Enter Pause You will see the current setting for example Enter contrast 699 699 225 3 Press or 3 to change the contrast Pressing gt darkens the print lightens the print 4 Press Enter Pause to select the displayed value Press Escape Clear to exit to the Main Menu Users Manual 610 611 612 Printers 3 Setting Supply Options e 29 Contrast Knob Adjustment The physical contrast knob that was located on the back of the printer has been replaced with a virtual contrast adjustment This adjustment is controlled by software virtual not hardware by sending an immediate command NOTE Your printer already has the maximum value set as the default If you want to lower the contrast you can make this software adjustment This adjustment should
18. 763 764 765 768 770 771 772 713 790 791 792 793 The supply was not seen or the On Demand sensor is not working correctly Check for a supply jam Clear the supply path or reload supplies This error may occur if you remove a label too quickly in the On Demand mode The printer does not recalibrate after this error Knife is not moving Call Technical Support Knife jam Call Technical Support Stacker is full or jammed Empty the stacker before continuing Low battery Recharge the battery Waiting to dispense label Press Feed Cut Verifier scan error Press Escape Clear to clear the error and continue printing Turn off the printer and then turn it back on to clear the error The printhead has less than 8 bad dots The printer can shift bar code fields to avoid bad dots You may need to press Escape Clear to continue printing Print a test label to confirm the number of bad dots Printhead has more than 8 bad dots within the format area or is not connected Make sure the printhead is connected and if necessary replace the printhead The print motor is not ready Call Technical Support The format specified by the application was not found Reload your application and format and try again If the problem continues call Technical Support Verifier failure The verifier detected three or more bad scans in a row Press Escape Clear to clear the error and continue printing The printer does not recali
19. Mode and print all the batches cancel all batches in the print queue Press gt to display Yes then press Enter Pause You will see Cancel Format No gt 4 Press or 3 then press Enter Pause If password protection is enabled you will be prompted to enter a password before the formats graphics and fonts are deleted Press Feed Cut three times and then press Enter Pause Users Manual 610 611 612 Printers 6 Printing e 45 All formats are deleted If you enter the wrong password you return to the Main menu For more information about password protection see Using Password Protection in Chapter 8 If password protection is disabled you will see Cancel Graphic No gt 0 ress or 3 then press Enter Pause You will see Cancel Font No gt Press gt then press Enter Pause You return to the Pause Menu If you select Yes these prompts delete ALL formats graphics and or fonts in the printer 5 Press or gt 3 to select another function from the Pause Menu or to return to Print mode Repeating a Batch Before you start printing a new batch you can reprint the last batch The batch can be either the last one you printed completely or one that you canceled after starting to print 1 From the Main Menu press or 3 until you see MAIN MENU lt Repeat Batch gt N 0 ress Enter Pause You will see Printing XXXX Of
20. Positioning Print Pos gt N 0 ress Enter Pause You will see the current setting for example Enter print pos 99 99 0 3 Press or gt to change the print position Pressing decreases the value moves the image down gt increases it moves the image up 4 Press Enter Pause when the number you need appears Press Escape Clear twice to exit to the Main Menu 24 e 3 Setting Supply Options Users Manual 610 611 612 Printers Supply Position This function adjusts the machine to print at the vertical 0 0 point on the supply The supply position adjustment should only be made on initial printer setup For format adjustments change the print position You may need to adjust the supply in or out to allow tags and labels to be removed die cut labels to be removed easily The adjustments are in dots 0 0049 inch Increase the number to feed more supply out of the chute Decrease the number to feed less supply out of the chute This option takes effect on the next label or tag printed Changing supply position may also affect print position To change the setting from the Main Menu select Setup then Supply then Positioning Then follow these steps 1 Press or until you see Positioning lt Supply Pos gt ress Enter Pause You will see the current setting for example N 0 Enter supply pos 300 300 0 3 Press or 3 to change th
21. UK Japan Germany France USA Spain Italy Sweden Finland Austria India Russia Korea Thailand China Euro Dollar Secondary Sign No Yes No Decimal Places 0 1 2 3 2 Slashed Zero No Yes No Power up Mode Online Offline Online Prompt Set English French German Spanish English Flash Storage Disabled Enabled Disabled The monetary sign secondary sign and decimal places options are used in conjunction with option 42 Refer to the optional Packet Reference Manual for more information The settings for Monetary Sign Secondary Sign Slashed Zero and Decimal Places are applied when a format is downloaded Changing the settings does not affect batches already in the printer Users Manual 610 611 612 Printers 5 Setting Defaults e 35 Monetary Sign You can also select None if you do not want a monetary sign to print in price fields The monetary signs available for 15 countries are shown in the table below Country Currency Description USA Dollar UK Pound Japan Yen Germany 5 Deutsche mark France F Franc Spain P Peseta Italy L Lira Sweden Kr Krona Finland Markka Austria g Schilling India Rs Rupee Russia E Ruble Korea W Won Thailand Baht China Yuan Euro Dollar Euro dollar To change the setting from the Main Menu select Setup then Defaults Then follow these steps To exit an option without changing
22. and O to turn off the printer Power Cable goes here 2 e 1 Getting Started Users Manual 610 611 612 Printers Establishing Communications Before the printer can accept print jobs from the host you must Connect the communication cable to the printer and to the host Set the communication values on the printer to match those at the host Only required if you are using the serial port Connecting the Communication Cable Make sure the printer is off before connecting the cable to the communication port Your printer is supplied with a parallel printer cable You may optionally connect your printer to a serial port To do this you must purchase a serial interface cable compatible with your computer Serial Communication 9 to 25 pin cable 25 to 25 pin cable Parallel Communication IEEE 1284 or Centronics mode cable See Chapter 4 Communication Values for more information Connect the communications cable to the appropriate port on your computer If you are unsure where to connect the cable consult your computer documentation NOTE It is highly recommended that you use the cable supplied with your printer Paxar cannot be responsible for communications problems when a non Paxar cable is used Connect the other end of the communication cable into the appropriate port on the printer Secure the cable with the connecting screws serial or spring clips parallel The printer a
23. case the user will be required to correct the interference at his own expense CANADIAN D 0 C WARNING This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulations of he Canadian Department of Communications Le present appareil numerique n emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la classe A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada Trademarks Paxar is a trademark of Paxar Corporation Centronics is a registered trademark of Centronics Data Computer Corporation Microsoft and MS DOS are registered trademarks of Microsoft Corporation Windows and NT are registered trademarks of Microsoft in the U S and other countries NetWare is a registered trademark of Novell Inc in the United States and other countries Centronics is a registered trademark of Centronics Data Computer Corporation TrueType is a registered trademark of Apple Computer Inc Hewlett Packard is a registered trademark of Hewlett Packard Inc HP Jet Admin and HP Web Jet Admin are trademarks of Hewlett Packard Inc Adobe and Acrobat are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions Other products are trademarks or registered trademarks of their respective countries and are hereby acknowledged
24. feed and feed it through using the advance knob G Press the advance knob toward the printer to engage the advance shaft Turn the knob counter clockwise to feed the label strip Continue feeding the label strip until it appears coming out of the cutter 10 Insert the label strip into both sides of the supply guide Adjust the supply guide by 11 moving the right guide in or out depending on the stock width The label strip should be in the guide slots on the inner edges of the strip and under the sensor at the back right of the guide Adjust the supply guide so that it just matches the width of the inner strip The outer strip will be slightly loose Push the black deflector tab down Release the printhead latch but do not lock the printhead assembly down Gently roll the supply roll back to tighten the label strip Continue until the label strip is snug around the turn bar Lock the printhead down Note Ifthe printer is not used for an extended period the label stock may take a set where it goes around the turnbar After a period of not printing it is recommended that you feed the material through the printer until the set material has gone through the knife This will reduce the possibility of jamming 16 e 2 Loading Supplies Users Manual 610 611 612 Printers Loading Ribbon To load ribbon 1 Openthecover 2 Unlock the printhead by turning the retaining latch 3 Lift printhead assembly using the
25. file Select a different font to download If the error message persists call Technical Support Not enough memory to create the downloaded TrueType characters in the scalable vector fonts buffer Reconfigure the printer s memory and increase the scalable fonts buffer If the error message persists call Technical Support Machine Faults Errors 700 to 765 happen when there is a problem with the printer Error 700 701 702 703 704 705 750 751 752 753 754 755 756 757 Description Action An error is pending and the printer cannot continue with the batch Printer received a command that it cannot execute while it is running Check your printer s SETUP settings The printer sensed a calibration of different sized black marks Printer didn t detect a sense mark within the maximum feed length or out of supplies Check or load supplies Invalid batch received Printhead is overheated Turn off the printer and let it cool Printer didn t detect a sense mark when expected Printer detected a sense mark in the wrong place Printer detected a sense mark that is too long Out of ribbon or ribbon jam Check or load ribbon Remove any slack in the ribbon by turning the take up reel clockwise Load a new ribbon Printhead is open Close the printhead Out of supplies Load supplies Reload supplies supply length mismatch Users Manual 610 611 612 Printers 9 Troubleshooting s 73 758 759 760 761 762
26. more often if you frequently receive supply error codes Paxar recommends that you clean the printhead and platen roller at least once a day when the printer is in use You may need to clean more frequently depending on usage To clean the printhead supply sensor and platen roller L Y c i Ei 54 e 7 Care and Maintenance Users Manual 610 611 612 Printers 6 Rub the cotton swab across the supply sensor and remove any build up 7 Clean the build up in the supply path 8 Let the printer dry and reload your supplies 9 Close the exit cover by pushing firmly on it as shown Both latches will click into place 10 Close the cover and printhead assembly 11 Turn on the printer 12 Press Feed Cut to position the supply under the printhead Users Manual 610 611 612 Printers 7 Care and Maintenance e 55 Replacing the Printhead You may have to replace the printhead if it is damaged or worn out For example you may see 616 bad dot or dots or 768 printhead failure error codes CAUTION The printhead is sensitive to static electricity which can damage the printhead or reduce its life Ground yourself by touching some metal such as the printer s metal base before touching the printhead Clean the printhead to remove any salt or oil left from handling prior to operation To replace the printhead 1 Turnoffthe printer 2 Open the cover 3 Unlock the printhead by
27. or 3 to display the number of stop bits you need then press Enter Pause Press Escape Clear three times to exit to the Main Menu Parity To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press or 3 until you see SERIAL COMM lt Parity gt N 0 ress Enter Pause You will see the current setting for example PARITY None gt 3 Press or 3 to display the parity you need then press Enter Pause Press Escape Clear three times to exit to the Main Menu 32 e 4 Communication Values Users Manual 610 611 612 Printers Flow Control To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press or 3 until you see SERIAL COMM lt Flow Control gt 2 Press Enter Pause You will see the current setting for example FLOW CONTROL DTR gt 3 Press or gt to display the flow control you need then press Enter Pause Press Escape Clear three times to exit to the Main Menu XON is 17 XOFF is 19 Set flow control to DTR for PC computers unless you have XON XOFF software Reset to Default Values To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press 3 until you see SERIAL COMM Reset ress Enter Pause You will see N
28. sterile eee eee 28 A A A A A A E 28 Gle B esl redini sini reni il rire 29 ContrastKnob AdjUSIMEent scia cecal dope ipa depilata apatia Paularo 30 4 COMMUNICATION VALUES ioc pula 31 Baud RO A ahecawonsubte T 31 L AS e e o 32 SLOP BS did dar AA DARA A TARTA Sate DA TAE Salen ATAR 32 S T 3 Mere OPA PO O RT 32 FOW CONTO I AA A ad 33 Reset to Default Val iaa A e AAA AAA IAEA ne 33 Parallel Communications eee eee A nera AS AS 33 PP iene 34 MOS RAE 34 2 e Contents Users Manual 610 611 612 Printers 5 SETTING DEFAULTS rin a ES ZKL ees 35 Monetary SION yor 36 SCENE NRE I SI 37 DecimalPlaces ss rara 37 SAS NO O O cre deu acre fanp io rie 38 Powerlp Mede legioni 38 POMELO dida ie 39 FlashStorage orali ente la 39 Using Flash Memon iena A dio dis dio ia lio ia lira a fuel io 40 Formatting Flash Memory eleonora 40 Checking Available Flash Memory 41 Packing Flash Memory tieni eee eee eee 41 Memory SN SAT NS rarere panen titi iia So oe tri 42 Setting Baton ODUOMS o resccesecencesteenchesteench epteenchesteenceesteenchesteenceepteencbepteenteesteenccestenece 42 ADOUE SCNIDIS ASES 42 6 PRINT eT 43 PANA e ile erre al e re a a a a ae 43 Printing an Error Label iena A A 43 a AA O 44 Restarting a Bat sla die die dete ile Ati diana tion hi 44 Canceling a Paused Batch talea allineano ila rasata 45 Repeatingia lt e 46 Printer Alignment Top and Bottom Copy 612 eeeeeeeeeeeeeeeeeeeeeeeeee
29. to perform simple diagnostic functions such as checking the software version the supply quality printing test labels and using password protection Factory Set Password You need a password to access diagnostic functions Press Feed Cut three times and then press Enter Pause Checking the Software Version 1 From the Diagnostics Menu press or gt until you see DIAGNOSTICS Version gt 2 Press Enter Pause You will see Model M9855 V 1 8 Line one lists the printer model number M9855 and line two gives the version of software in the printer Printing a Test Label NOTE DO NOT PRINT A TEST LABEL ON A 612 PRINTER 1 From the Diagnostics Menu press or gt until you see DIAGNOSTICS lt User Diag gt 2 Press Enter Pause and gt until you see USER DIAG lt Test Label 3 Press Enter Pause The following test labels print PAXAR _ PAXAR S W VERSION1 8 0 0 0 MODEL H9855 S W VERSION 1 8 0 0 0 12150050 TOTAL INCHES 0002407 HI ENERGY INCHES 0000000 VOLTAGE CONTRAST POT PH RESISTANCE BAD DOTS 000 MEMORY 1024WR 256KN OPTIONS 000 The first label shows the printer s configuration by packet A G The second label shows the model number software version stock count voltage print contrast printhead resistance number of bad dots and installed options The test label also shows an inch count for the high energy ribbon This information will help
30. turning the retaining latch 4 Press forward and down on the two latches on top of the printhead assembly as shown The printhead will drop down O FAN SS k 7 he T 5 Lift the printhead assembly using the printhead tab and push back until the printhead assembly clicks into place 56 e 7 Care and Maintenance Users Manual 610 611 612 Printers 6 Carefully unplug the cable from the printhead as shown CAUTION The printhead is sensitive to static electricity which can damage the printhead or reduce its life Ground yourself by touching some metal such as the printer s metal base before touching the printhead 7 Carefully plug the cable into the new printhead The cable connector is keyed so you cannot incorrectly connect the cable However it is normal to feel some resistance when correctly connecting the cable 8 Align the new printhead with the tabs Users Manual 610 611 612 Printers 7 Care and Maintenance e 57 9 Snapthe printhead into place Do not touch here 10 Make sure the printhead cable does not touch the ribbon roll 11 Clean the new printhead with a cotton swab dipped in isopropyl alcohol to remove any salt or oil left from handling 12 Let the printhead dry and reload your supplies 13 Close the printhead assembly and the cover 14 Turn on the printer 15 Press Feed Cut to position the supply under the printhead 58 e 7 Care and Maintenance Us
31. type is invalid 68 e 9 Troubleshooting Users Manual 610 611 612 Printers 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 251 252 253 254 255 256 Option number must be 1 4 30 31 42 50 60 61 or 62 Copy length is outside the range 0 to 2710 Copy start position must be 1 to 2710 Destination start position must be 1 to 2710 Source field must be 0 to 999 Copy type must be 1 Copy after rules or 2 Copy before rules Increment Decrement selection must be I increment or D decrement Incrementing start position must be 0 to 2710 Incrementing end position must be 0 to 2710 The incrementing amount must be 0 to 999 Security value for a PDF417 bar code must be 0 to 8 Narrow element value is less than 1 or greater than 99 Wide element value is less than 1 or greater than 99 Dimension must be 1 to 30 for a column or 3 to 90 for a row Truncation code must be S standard or T truncated bar code Aspect code must be C columns or R rows Option definition must be S set or T template Input device must be D default H host K keyboard N none or S scanner Pad direction must be L from left or R from right Pad character is outside the range 0 to 255 Check digit selection must be G to generate check digit Primary or secondary price format is outside the range 1 to 16 Data type restriction is outside th
32. wide 300 dpi 11 8 dots per mm Thermal Transfer ribbon 4 0 inches 102 mm per second Users Manual 610 611 612 Printers A Specifications and Accessories e 75 Supply Specifications Supply Types Thermal Transfer Perforated Fabric Labels Fabric Label Kits Kits include fabric and ribbon Paxar Systems The fabric is available in standard widths ranging from 1 0 inch 25 mm to 1 75 inches 45 mm perforated to standard lengths Paxar Europe The fabric is available in 25 mm to 50 mm widths Sizes Supplies are available in widths ranging from 1 0 inch 25 mm to 4 25 inches 108 mm and lengths ranging from 1 0 inches 25 mm to 12 5 inches 318 mm Contact your Paxar Representative for more information about kits and approved supplies Additional configurations may be available If you experience label jamming with narrow supplies in humid environments store supplies separately from the printer in a dry less humid environment Ribbon Specifications Ribbon Storage Do not leave ribbon in direct sunlight high temperatures or high humidity Ribbon Type CT1111 Paxar Systems Ribbon Widths CT1111 is available in the following widths 1 3 inches 33 mm 1 61 inches 41 mm 2 16 inches 55 mm 4 1 inches 105 mm For best results use a ribbon that is 0 25 inches 6 35 mm wider than your fabric Ribbon Length 23 600 inches 600 meters Contact your Paxar Representative for more information about app
33. will see the current setting for example SUPPLY TYPE Black Mark gt 3 Press or gt to see the other options After you display the option you want press Enter Pause Press Escape Clear twice to exit to the Main Menu Note Select Continuous only for the 612 printer The 612 printer does not support indexed supplies Ribbon You have to tell the printer if your supplies require a ribbon To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or until you see SUPPLY lt Ribbon gt 2 Press Enter Pause to set the ribbon option You will see the current setting for example SUPPLY lt Yes gt 3 Press or to seethe other options After you display the option you want press Enter Pause Press Escape Clear twice to exit to the Main Menu If you set the Ribbon option to Yes install a ribbon before printing If you want to use a high energy ribbon select high energy for the ribbon every time the printer is turned on Speed You can change the print speed for bar codes or graphics If you select default for speed formats with serial bar codes automatically print at 2 5IPS and formats with parallel bar codes print at 6 0 ips 10 ips printing is only available using thermal direct labels in continuous mode To change the setting from the Main Menu select Setup then Supply Then follow these ste
34. 19200 5 38400 6 57600 or 7 115200 Word length selection must be 0 7 bits or 1 8 bits Stop bits selection must be 0 1 bit or 1 2 bits Parity selection must be 0 none 1 odd or 2 even Flow control selection must be 0 none 1 DTR DSR 2 CTS RTS or 3 XON XOFF Internal code page selection must be 0 internal 1 ANSI 2 DOS 437 or 3 DOS 850 Cut adjustment must be 300 to 300 dots RS232 Trailer string is too long Use a maximum of 3 characters ENQ Trailer string is too long Use a maximum of 3 characters The buffer type must be T transmit R receive image F format batch date and graphics D downloadable fonts or V vector scalable fonts The storage device type must be N non volatile RAM or R volatile RAM The buffer size is invalid The printhead width must be 0 Action must be 0 disable or 1 enable for Backfeed Control Dispense position must be 50 to 200 dots and or the backfeed distance is greater than the dispense position Backfeed distance must be 10 to 200 dots The skip index selection defined in the field must be 0 disabled or 1 enabled Check digit scheme number must be 1 to 10 70 e 9 Troubleshooting Users Manual 610 611 612 Printers 311 314 325 327 328 340 350 351 352 380 400 401 402 403 404 405 409 Modulus must be 2 to 11 Check digit algorithm must be D sum of digits or P sum of products Duplicati
35. 3 we Assembly Drawings e 80 Users Manual 610 611 612 Printers 612 Supply Holder Parts List Ei E laus Front SO Users Manual 610 611 612 Printers Assembly Drawings 81 612 Sensor Block Assembly Drawing AR 7 Assembly Drawings e 82 Users Manual 610 611 612 Printers 612 Sensor Block Parts List ide Monarch 117998 eo Self Tapping Screw ear Monarch 117983 17 E Users Manual 610 611 612 Printers Assembly Drawings e 83 611 Auxiliary Feed Assembly Drawing TA D Assembly Drawings e 84 Users Manual 610 611 612 Printers 611 Auxiliary Feed Parts List e 954091 Feed Roer 6 e 900756 6 32x 36 SetSrew 6 a 990015 620 14 Cap Screw Users Manual 610 611 612 Printers ces TT dii Assembly Drawings e 85 612 Auxiliary Feed Assembly Drawing Assembly Drawings e 86 Users Manual 610 611 612 Printers 612 Auxiliary Feed Parts List 954031 Feed Roer 6 7 000756 Tass anaa ner 6 x 464012 Shat up Sd 9 e9001s 632x14 Cap ars Users Manual 610 611 612 Printers 28 990006 4 40x 1 4 Cap Son le 29 990262 Snap Ba h Washer 1 4 Belleville 31 9890966 Washer 4 Extemal Tooth 8 __ Assembly Drawings 87 612 Web Turnaround Assembly Drawing 10 ES E 1 Nea TA x A N S 6 aa PX K Y N 3 1 gt N DA 2 vd Assembly Drawings e 88
36. 612 Printers 3 Lift printhead assembly using the printhead tab until the assembly locks into place CAUTION Make sure you use only approved Paxar supplies See Appendix A Specifications and Accessories for a list of Paxar supplies or contact your Paxar Representative for more information 4 Placethe roll of supply on the supply holder Make sure the supply unrolls from the top as shown Supply Guides Do not pick up the printer by the supply holder 5 Adjust the supply holder guides so the sides barely touch the roll Make sure the supply roll turns freely Users Manual 610 611 612 Printers 2 Loading Supplies e 9 6 Push down on the supply lever to unlock the supply guides 7 Lay the label strip across the supply guide Lift the auxiliary rollers slightly and thread the supply under the rollers until it appears in the knife opening Peel Bar Ribbon Bar CAUTION Make sure the supply is straight in the supply path and aligned with the printhead 8 Tuck the supply under the nibs Nibs lt crea WAR pas Supply Lever ES I KAY Se Make sure a few inches of supply are past the front end of the printer 10 e 2 Loading Supplies Users Manual 610 611 612 Printers 9 Adjust the supply guides so they touch the supply Push up on the supply lever to lock the supply guides into place 10 Hold the printhead assembly by the printhead tab while pressing down on the printhead
37. 8400 57600 115200 9600 Word length 7 8 8 Stop bits 1 2 1 Parity None Odd Even None Flow control None XON XOFF DTR CTS DTR Reset No Yes No Baud Rate To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press or 3 until you see SERIAL COMM Baud Rate gt 2 Press Enter Pause You will see the current setting for example BAUD RATE 9600 gt 3 Press or 3 to display the baud rate you need then press Enter Pause Press Escape Clear three times to exit to the Main Menu Users Manual 610 611 612 Printers 4 Communication Values e 31 Word Length To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press or 3 until you see SERIAL COMM lt Word Length gt N 0 ress Enter Pause You will see the current setting for example WORD LENGTH 8 3 Press or 3 to display the word length you need then press Enter Pause Press Escape Clear three times to exit to the Main Menu Stop Bits To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press or 3 until you see SERIAL COMM Stopbits gt 2 Press Enter Pause You will see the current setting for example STOPBITS 1 gt 3 Press
38. Assembly Drawings e 95 612 Stacker Assembly Drawing Assembly Drawings e 96 Users Manual 610 611 612 Printers 612 Stacker Parts List i n E Users Manual 610 611 612 Printers Assembly Drawings e 97 Assembly Drawings e 98 Users Manual 610 611 612 Printers
39. NOT PLACE YOUR FINGERS NEAR THE KNIFE S BLADE DO NOT USE EXCESSIVE FORCE TO REMOVE TAGS BECAUSE DAMAGE TO THE KNIFE MAY OCCUR 3 Turnon the printer Send a test batch of tags to the printer Users Manual 610 611 612 Printers 7 Care and Maintenance e 53 Cleaning The rate and frequency at which you print determines how often you must clean the printer You must clean the printhead as described below to manintain printhead life You may need to clean the printhead and platen roller SWEATERS Ifthere is any lint or debris build up in the supply path E gt Whenever you oad new suppl IA Daily if your printer is in an excessively dirty hot or humid REGULARPRICE environment 5 12 9 95 When you see voids or streaking in the print as shown a EA iERS lU fitto RULAR II 1 Turn off the printer 1 2 j 95 2 Open the cover and printhead assembly Streaks 3 Remove the label roll and ribbon when cle aning the printhead 4 Clean the platen roller with a dry cloth or small brush However if there is adhesive gum build up on the platen roller moisten a cotton swab with isopropyl alcohol Turn the platen roller with your finger and run the cotton swab or dry cloth across it Make sure the platen roller is clean all the way around 5 Moisten another cotton swab with isopropyl alcohol Rub the cotton swab across the printhead and remove any build up You may have to clean the supply sensor
40. Technical Support diagnose the problem Refer to the optional Packet Reference Manual for more information about the test label Users Manual 610 611 612 Printers 8 Diagnostics 61 You can also print a test label by pressing and gt atthe same time Hold for one second and release If test labels do not print call Technical Support Checking Supply Quality The printer continuously stores data from the most recent 16 supplies printed to check the reflectivity of the sensor marks on the supply Before you check your supply quality print a batch of supplies or test labels 1 From the Diagnostics menu press or until you see DIAGNOSTICS lt User Diag gt 2 Press Enter Pause You will be at the User Diagnostics Menu Press or gt until you see USER DIAG Supply Quality gt 3 Press Enter Pause If you have not printed any labels the message No data Press Enter appears You will also see the No data Press Enter message if you are using continuous non indexed supplies If you have printed labels since turning on the printer you will see Len Min Max OK 1568 034 124 Y gt The Len listing is the length of the loaded supply in dots The Max listing should always be greater than the Min listing The OK listing tells whether the sense mark on the supply passed a detection test Press or gt to see the other readings Using Password Protection
41. Users Manual PAXAR 610 611 612 Printers PAXAR Systems Group Manual Edition 6 0 5 December 2003 r Americas Inc All rights reserved Each product and program carries a respective written warranty the only warranty on which the customer can rely Paxar reserves the right to make changes in the product the programs and their availability at any time and without notice Although Paxar has made every effort to provide complete and accurate information in this manual Paxar shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2000 Paxar Corporation All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without the prior written permission of Paxar Corporation WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which
42. XXXX The number increments until the entire batch has printed When it is finished you will see PRINT MODE Ready NOTE This feature will not operate properly on the 612 printer 46 e 6 Printing Users Manual 610 611 612 Printers Printer Alignment Top and Bottom Copy 612 The 612 printer must be adjusted so that the copy on the top and bottom of the label lines up correctly On the base of the unit near the supply roll is an adjustment guide see the picture on page 20 On the guide are several black bars each of which corresponds to a set of label lengths The guide allows an approximate adjustment when the label material is loaded see Loading Labels 612 After the supplies are loaded the printer must be adjusted to properly align the print on the top and bottom of the finished label 1 Unlatch the printhead Turn the Label Length Adjustment Knob until the pointer on the turn bar falls within the black bar corresponding to the length of the label to be printed 2 With the printhead resting in the down position but not latched gently turn the supply roll back until the stock is snug around the turn bar Latch the printhead 3 Load a batch and print several test labels until labels are printed with print on both the top and bottom Note the alignment of the front and back copy If the back copy is too far toward the top of the label turn the Label Length Adjustment Knob counter clockwise
43. ake sure the ribbon is straight and centered throughout the path Rotate the take up core until the leader is past the printhead Remove any slack in the ribbon by turning the take up reel clockwise Hold the printhead assembly by the printhead tab while pressing down on the printhead release Users Manual 610 611 612 Printers 2 Loading Supplies e 19 14 Close the printhead by pressing down on the thumb well until you hear it click into place Close the cover Adjusting the Wide Narrow Knobs You may need to adjust the two wide narrow knobs according to the width of your supply For supply that is more than two inches adjust the knobs to the wide setting For supply that is two inches or less adjust the knobs to the narrow setting You must adjust both of the knobs to the same position If you experience ribbon smudging in cold dry GS o environments adjust the wide narrow knobs x E o to the wide setting Q OES Y For wide supplies push down and turn the wide narrow knobs clockwise with a screwdriver For narrow supplies turn the wide narrow knobs counter clockwise with a screwdriver until it pops back up The adjustment is shown in the wide position 20 e 2 Loading Supplies Users Manual 610 611 612 Printers 3 Setting Supply Options This chapter explains how to select the supply type ribbon speed feed mode backfeed print position supply position margin position cut posit
44. ash memory from the Main Menu select Setup Then follow these steps 1 Press or 3 until you see SETUP lt Flash Memory gt ress Enter Pause FLASH MEMORY Format Flash gt ress Enter Pause N U w U Are you sure No gt ress gt to display Yes and press Enter Pause CREATING FLASH FILE SYSTEM 1 A U The printer s flash memory is cleared and reformatted This process may take several minutes The printer reboots automatically after formatting flash memory You need to resend any fonts you want to use to flash memory again You return to Print Mode Ready 40 e 5 Setting Defaults Users Manual 610 611 612 Printers Checking Available Flash Memory If you receive errors when downloading a script or other packets make sure you have enough flash memory available When you format flash memory the script and any downloaded TrueType fonts saved in the printer s flash memory are deleted and must be resent to the printer To check available flash memory from the Main Menu select Setup Then follow these steps 1 Press or 3 until you see SETUP lt Flash Memory gt 2 Press Enter Pause 3 Press or 3 until you see FLASH MEMORY Unused Flash gt ress Enter Pause You see the number in bytes of available flash memory Unused Flash 1006216_ 5 Press Escape Clear until you see the Main Menu A 0
45. be made your System Administrator or another advanced user Your printer must be connected to the host and ready to receive data 1 Enable the immediate command character by sending this packet to the printer before you send any commands I E 123 044 034 124 125 126 094 Enables the caret 094 as the immediate command control character 2 Use the table below to find your desired contrast setting from 125 to 125 Each count of this contrast adjustment is equal to four counts of the contrast value set offline or via MPCL packets 3 Send an immediate command with your desired virtual contrast setting Various examples are shown below CPE ACPe ACP ACPO Sets the virtual contrast to 25 Sets the virtual contrast to 25 Returns the current value of the virtual contrast Sets the virtual contrast to zero NOTE Lower case letters are used to set the contrast to a negative value 30 e Users Manual 610 611 612 Printers 4 Communication Values This chapter tells you how to set the serial or parallel communication values These values provide the link for normal online printing You need to set your Serial Comm values to match your computer s online communications Before entering the communication values see your System Administrator The serial communication values are listed in the table below Option Choices Default Baud rate 1200 2400 4800 9600 19200 3
46. brate after this error Verifier is enabled but not connected Make sure the I O and or serial cable is connected to the verifier The printer is busy Wait until the printer is idle not receiving data or no batch waiting to print before you send any packets This error may occur when you try to print a test label if the printer is busy The printer has an error pending Turn off the printer Wait 15 seconds and turn it back on Resend the packets Ifthe problem continues call Technical Support The printer is not initialized Call Technical Support The printer job queue is full Turn off the printer Wait 15 seconds and turn it back on Resend the packets If the problem continues call Technical Support Errors numbered 900 999 are hard printer failures Call Technical Support if you receive these messages Error 911 may appear when you turn off the printer 74 e 9 Troubleshooting Users Manual 610 611 612 Printers Appendix A Specifications and Accessories Printer Specifications Height Width Depth Weight Shipping Weight Power Operating Limits Storage Humidity Printhead Printing Method Print Speed 12 5 inches 318 mm 12 inches 305 mm 13 inches 330 mm 29 lb 13 kg 33 Ib 15 kg 90 264 VAC with autoselect 50 60Hz For Thermal Transfer ribbon 40 to 95 F 4 to 35 C 15 to 120 F 9 to 49 C 5 to 90 non condensing Thermal at 4 inches 102 mm
47. change the dispense position Pressing decreases the value gt increases it 4 Press Enter Pause when the number you need appears Press Escape Clear until you see the Main Menu Backfeed Distance This is the amount to move the label backwards The backfeed distance can not be greater than the dispense position If you make the backfeed distance greater than the dispense position the dispense position automatically changes to match the backfeed distance The backfeed distance should equal the dispense position An exception is when you are tearing labels instead of peeling Then the backfeed distance must be 30 dots 0 15 inches less than the dispense position to account for improper tearing of butt cut supplies You will have a 30 dot non print zone on your supply but this prevents exposed adhesive under the printhead To change the setting from the Main Menu select Setup Supply then Positioning Follow these steps 1 Press or 3 until you see POSITIONING Backfeed Dis ress Enter Pause BACKFEED DIS 10 200 65 N 0 3 Press or 3 to change the dispense position Pressing decreases the value gt increases it 4 Press Enter Pause when the number you need appears Press Escape Clear until you see the Main Menu Users Manual 610 611 612 Printers 3 Setting Supply Options e 27 Batch Separators The 610 611 612 printers do not support Batch Sepa
48. d Font 71 The 300 DPI version of the 610 611 612 printers using Font 70 can fit five 5 symbols in 22mm 0 88 inches Please refer to the Paxar PcMate Plus Programming Manual or the Monarch Packet Reference Manual for details on programming the Ginetex care symbols 32 33 34 35 36 37 38 39 O RI e 40 41 42 43 44 45 46 47 A A x o E D D m 48 49 50 51 52 53 54 55 D E a a a A a x 56 57 58 59 60 61 62 63 w w w w E w ta w 64 65 66 67 68 69 70 71 w w w w w w de de 72 73 74 75 76 77 78 79 w ty tg ty w de 80 81 82 83 84 85 86 87 O a a a ta w Y 50 e 6 Printing Users Manual 610 611 612 Printers NAFTA ASTM Font The 610 611 612 printers can print the NAFTA ASTM care symbols in two sizes with NAFTA ASTM Font 72 and Font 73 The 300 DPI version of the 610 611 612 printers using Font 72 can fit five 5 symbols in 22mm 0 88 inches Please refer to the Paxar PcMate Plus Programming Manual or the Monarch Packet Reference Manual for details on programming the NAFTA ASTM care symbols 32 33 34 35 36 37 38 39 IS 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 xi Xx xi A A A 64 65 66 67 68 69 70 71 DI a a a O DI DI 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 D m E 05 E E a a 88 89 90 91 92 93 94 95 a a a a a O RI 96 97 98 99 100 101 102 103
49. e range of 1 to 6 Option is not valid for the field Bar code Intercharacter gap must be 0 to 99 in printer dots Power up mode must in 0 online or 1 offline Language selection must be 0 English 1 French 2 German 3 Spanish ES 4 Japanese 5 Portuguese 6 Italian 7 Swedish 8 Spanish2 MX 9 Danish 10 Dutch 11 Finnish or 12 Norwegian Batch separator code must be 0 off 1 on or 2 Double Slash zero selection must be 0 standard zero or 1 slash zero Supply type must be 0 black mark 1 die cut 2 continuous or 3 aperture Ribbon selection must be 0 direct 1 transfer or 2 High Energy Users Manual 610 611 612 Printers 9 Troubleshooting 69 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 282 283 284 285 286 287 290 291 292 293 310 Feed mode must be 0 continuous or 1 On Demana Supply position is outside the range Contrast adjustment must be 699 to 699 dots Print adjustment must be 99 to 99 dots Margin adjustment must be 99 to 99 dots Speed adjustment is invalid Primary monetary symbol is invalid Secondary symbol selection must be 0 none or 1 primary secondary sign Monetary decimal places must be 0 to 3 Character string length in Packet E must be 5 MPCL control characters or 7 ENQ IMD command character Baud rate selection must be 0 1200 1 2400 2 4800 3 9600 4
50. e supply position Pressing decreases the value feeds less supply gt increases it feeds more supply 4 Press Enter Pause when the number you need appears Press Escape Clear twice to exit to the Main Menu Margin Position This function adjusts where the format prints horizontally on the supply The adjustments are in dots 0 0033 inch which is the smallest measurement the printer recognizes The width of the print area depends on your supply size Maximum width is four inches When you move the image to the right or left on the supply avoid moving the image too close to either edge because it may not print GREEN 3041 091589 GREEN 3041 091589 I 12345 W JU PERSONAL SIZE PERSONAL SIZE Print too far to the left Print too far to the right Users Manual 610 611 612 Printers 3 Setting Supply Options e 25 If the data is too close to the left side increase the number Ifthe data is too close to the right side decrease the number Changing this setting only affects new formats sent to the printer To change the setting from the Main Menu select Setup then Supply then Positioning Then follow these steps 1 Press or 3 until you see Positioning lt Margin Pos gt ress Enter Pause You will see the current setting for example N 0 Enter margin pos 99 99 0 3 Press or 3 to change the margin position Pressing decreases the value moves the
51. eeeeees 47 NorePrintingZoneis orione riale alare arie 47 PreventindJaMs 2 id A A ittero 48 Printing Serial Bar Codes vcvc AAA Aris 48 Adjusting TEAS UE AA GIG cronistas 48 Using The Kyo dis 000000000000 49 Adjusting the Drop Tray Serene Ree eRe RRR RRA ERE RR init doo NR TERN RON CRR NR TERE oa Joso de et 49 Printing Care Symbol Font eee 50 Ginetex Fonti sio eee eee ili lie alibi 50 NAFTAVAS TM FONT la Iii 51 Users Manual 610 611 612 Printers Contents e 3 7 CARE AND MAINTENANCE iuril dida 53 Clearing Supply Jams sss A A A A me ee Ennen 53 ei A si censcescenzcenec neces VERE GENE GERE GENE EREET ER RER EER tan 53 Cleaning esi he a I I a I La R a a a a at et 54 Replacing the Printhead 21 212 2 too on onto lone elena tne lene ee tea li 56 Lubricating TRIO A ara 59 Anti Static Protec SR 60 8 DIAGNOSTICS srl A Aaina a Eaa E aa aaa aina 61 Factory Set Password 61 Checking the Software Version i 61 Prin E es Ecate n tentate 61 Checking Supply Quality 530840000 iii lidia dela 62 Using Password Protection tardano oi chanson i dana Saia ean cae alta 62 Enabling the Password System Administrators Only eee 62 Semice DIAGNOSI faa a hs dd ol lin 63 9 TROUBLESHOOTING 3a ees 65 Troubleshooting rss colei lia eli 66 Error Messages soda oleole lo iaia dato io tal ito iaia Ir 67 Data EOS E E A A ETA 67 Communication Failures cuencia 71 Data Fomating Etrors siasi dial lata lalla datano 72
52. error Call Technical Support Flash memory is full Clear flash If the error reappears call Technical Support Internal software list error Call Technical Support Users Manual 610 611 612 Printers 9 Troubleshooting e 71 421 422 423 424 425 426 427 428 429 430 433 497 499 Internal software list error Call Technical Support Duplicate internal name Call Technical Support Internal software list error Call Technical Support Internal software list error Call Technical Support Internal software list error Call Technical Support Internal software list error Call Technical Support Format name is invalid Valid name is 1 8 characters inside quotes or for a printer assigned name Press Escape Clear to continue If the error reappears call Technical Support Batch name is invalid or graphic not found A field number appears more than once in a format The format uses a graphic file that cannot be found The batch references a field number that does not exist in the format An error occurred during the loop back test on the parallel port Call Service An error occurred during the loop back test on the serial port Call Service Data Formatting Errors Errors 571 to 618 are data formatting errors This type of error happens when a field prints incorrectly Your System Administrator can correct the format batch or graphic packet and send the print job again For errors 571 to 614 the printer will sti
53. ers Manual 610 611 612 Printers Lubricating the Knife We recommend lubricating the knife after using 15 rolls of supply or performing 100 000 cuts To prevent excessive wear on the knife regularly lubricate the knife cams The cams are located directly below the guiding holes To lubricate the knife 1 2 3 4 o Turn off the printer Lightly coat a long cotton swab with multi purpose grease Insert the cotton swab into one of the two guiding holes until it stops on the cam Move the cotton swab up and down several times to coat the cam with grease Repeat steps 2 4 for the other cam Wipe off any excess grease from the top cover of the knife Turn on the printer CAM HIDDEN FROM VIEW Users Manual 610 611 612 Printers 7 Care and Maintenance e 59 Anti Static Protection To help minimize static build up in printed labels the 610 611 612 printers are equipped with an anti static plastic plate where the labels exit the printer To ensure continued protection a bottle of anti static solution is provided with the printer To apply the solution spray a small amount of a soft cloth and apply it to the plastic plate Apply the solution weekly or as needed if static becomes a problem To order a replacement bottle see Appendix A Specifications and Accessories 60 e 7 Care and Maintenance Users Manual 610 611 612 Printers 8 Diagnostics This chapter explains how
54. image toward the left side of the supply gt increases it moves the image toward the right side of the supply 4 Press Enter Pause when the number you need appears Press Escape Clear twice to exit to the Main Menu Cut Position This function adjusts where the tag is cut The printer adjusts the cut position according to the black marks on the supply You may need to adjust for aperture supplies Increase to move the cut up decrease to move the cut down To change the setting from the Main Menu select Setup then Supply then Positioning Then follow these steps 1 Press or 3 until you see Positioning CUL DOS gt ress Enter Pause You will see the current setting for example N 0 Enter knife adj 300 300 0 3 Press or 3 to change the cut position Pressing decreases the value moves the cut down gt increases it moves the cut up 4 Press Enter Pause when the number you need appears Press Escape Clear to exit to the Setup Menu 26 e 3 Setting Supply Options Users Manual 610 611 612 Printers Dispense Position This function adjusts the stopping point of the label To change the setting from the Main Menu select Setup Supply then Positioning Follow these steps 1 Press or 3 until you see POSITIONING lt Dispense Pos gt N 0 ress Enter Pause DISPENSE POS 50 200 65 3 Press or 3 to
55. ing is too light use the wide setting Check ribbon Clean the printhead Change supply Adjust the print contrast Check the wide narrow knobs Try the narrow setting first if the printing is too light use the wide setting Check ribbon Clean the printhead Change the supply type Check ribbon Leave printhead unlatched when not in use Clean supply sensors Carefully remove the backing paper Make sure the backing paper tears at the saw toothed tear edge when using backfeed and peel mode If you cannot fix a problem call Technical Support 66 e 9 Troubleshooting Users Manual 610 611 612 Printers Error Messages You may receive the following types of error messages Data Errors e Communication Errors Some errors numbered 400 438 and 500 574 are internal software errors Errors numbered 900 999 are hard printer failures If you cannot clear an error turn off the printer wait several seconds and then turn on the printer Call Technical Support if you receive any error message not listed in this chapter Data Errors Errors 001 to 405 and 429 to 435 are data errors This type of error indicates that incorrect data was sent to the printer and the printer is ignoring it Your System Administrator should correct the packet and send it back to the printer Error Description Action 001 Packet ID number must be 1 to 999 002 Name must be 1 to 8 characters inside quotes or a prin
56. ion dispense position backfeed distance separators and skip index mode You may need to set supply options when you change supplies The options are listed in the table below Option Choices Default Supply Type Aperture Die Cut Black Mark Continuous Black Mark Ribbon No Yes High Energy High Energy Speed 2 5 4 0 6 0 8 0 10 0 Default 4 0 IPS Feed Mode Continuous On Demand Continuous Backfeed Off On Extended Off Print Position 99 to 99 0 Supply Position 300 to 300 0 Margin Position 99 to 99 0 Cut Position 300 to 300 0 Dispense Position 50 to 200 65 Backfeed Distance 10 to 200 65 Separators No Yes Long No Skip Index No Yes No Contrast 699 to 699 225 Verifier State Disabled Enabled Disabled To exit an option without changing the setting press Escape Clear Supply Type You can print on aperture black mark die cut or continuous supplies You have to tell the printer which supplies you are using If you are using edge aperture supplies use the die cut setting If you are using center aperture supplies use the aperture setting To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or 3 until you see SUPPLY lt Supply Type gt Users Manual 610 611 612 Printers 3 Setting Supply Options e 21 2 Press Enter Pause to set the supply type option You
57. line batches in the print queue the offline batches print after the downloaded batches have printed NOTE Due to the way labels are printed by the 612 printer the total label count will not be exactly the same as the batch size Printing an Error Label If the printer displays a data error errors 0 499 PAXAR press Feed to print an error label and continue MODEL M9855 SAW Version 1 8 printing See your System Administrator about the error label FORMAT NAME 40200 BATCH NAME Do not print an error label on a 612 printer PACKET TYPE F FIELD TYPE LINE 8 ERROR 18 Users Manual 610 611 612 Printers 6 Printing e 43 Pausing a Batch You can pause printing by pressing Enter Pause You may want to interrupt a batch to make adjustments for Loading a different roll of supply or a ribbon See Chapter 2 Loading Supplies Adjusting the supply position or contrast using the Setup menu See Chapter 3 Setting Supply Options When you press Enter Pause you will see PAUSE MENU Print Mode gt You can press Enter Pause to resume printing or press or gt to display the Pause Menu options The following chart shows the Pause Menu options CANCEL CANCEL PRINT RESTART BATCH ALL MODE BATCH Restarting a Batch You can reprint a paused batch from the beginning using the original quantity 1 When you press Enter Pause you will see PAUSE MENU Print Mode gt
58. ll print but the data may be incomplete missing or wrong Error Description Action 571 572 573 574 575 600 601 602 603 611 612 613 UPC or EAN bar code data length in the batch doesn t fit the format Batch data doesn t fit the format the field contains blanks or data mismatch Batch data in price field doesn t fit the format or the field contains blanks Batch data in check digit scheme doesn t fit the format or the field contains blanks The graphic included in your format could not be found Imaging error because the batch was refused An error occurred while the batch was imaging The batch was not found during imaging The batch was not found while imaging Resend the batch packet If the error persists call Technical Support Font bar code or density in the batch doesn t fit the format Batch data is missing or doesn t match the format Reference point off tag 72 e 9 Troubleshooting Users Manual 610 611 612 Printers 614 615 616 618 620 621 622 Portion of field off tag Bar code width is greater than 16 inches or keywords of PDF417 bar code exceed 928 A bad dot falls on a bar code that cannot be shifted Call Service or replace the printhead Magnification must be 1 to 7 or 4 to 255 for the scalable font Font and printhead density mismatch Check the font or verify the correct printhead 203 dpi or 300 dpi is installed An error occurred opening the TrueType font
59. lso has a USB Universal Serial Bus Version 1 1 communication port Drivers are available on our Web site for a variety of operating systems Parallel Port ET USB Port gt Users Manual 610 611 612 Printers 1 Getting Started e 3 Default Serial Port Communication Values If you are communicating with the host through the serial port make sure the printer s communication values match those at the host The factory default values are 9600 Baud 8 bit data frame Word Length 1 Stop Bit no Parity and XON XOFF Flow Control To change the printer s communication values ask your System Administrator or see Chapter 4 Communication Values for more information Default Printer Settings These defaults can be changed using Paxar s PCMate software Print Speed 4 0 ips inches per second Ribbon High Energy Supply Type Black Mark Contrast 225 Backfeed Disabled Using the Control Panel The control panel has a two line LCD display 2 status lights and five buttons The control panel displays error codes messages and allows you to setup configure the printer Printer Status Lights Release FeedCut EnterPause Es capo Car O Power The printer shows a steady green light when it is on Fault The printer shows a blinking amber light when there is a printer error Power 4 e 1 Getting Started Users Manual 610 611 612 Printers Button Functions
60. ng direction must be 0 or 1 Amount of row adjustment must be 0 to 999 Duplicate count must be 0 to 999 Bitmap line encoding must be H hex or R run length Font selector must be 1 to 9999 Font data length must be 68 to 16384 Insufficient font memory is available for the downloaded font Job request is outside the range 0 to 4 Invalid character following Internal software failure Call Technical Support Field separator is not in the expected location Field separator was not found The number of string that is currently being processed is too long Too many fields exist in the format You cannot have more than 1000 fields in the format Lines boxes and constant text fields count as fields Printer memory is full Delete unnecessary formats or graphics from memory Try run length encoding for large graphics Communication Failures Errors 409 to 413 usually indicate a communication failure These errors happen when the host and the printer cannot communicate Ask your System Administrator for help Error 410 411 412 413 414 415 416 417 420 Description Action Parity mismatch Framing error baud rate mismatch This error may appear when you turn off the printer Flow control mismatch Online receive buffer is full Check flow control settings The internal keyboard buffer is full or you need a new keypad The buffer size you defined exceeds the total available in your machine Flash PC board
61. ng when it is turned on use the Online power up mode If you want the operator to perform some other task first use the Offline power up mode To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press or 3 until you see DEFAULTS lt Powerup Mode gt N 0 ress Enter Pause You will see the current setting for example MONETARY SIGN USA gt 3 Press or 3 until you see the option you want Then press Enter Pause 4 Press Escape Clear twice to exit to the Main Menu 38 e 5 Setting Defaults Users Manual 610 611 612 Printers Prompt Set Prompt set determines which language displays on the printer s menu You can select English French German Spanish ES Japanese Portuguese Italian Swedish Spanish 2 MX Danish Dutch Finnish and Norwegian Some prompts may remain in English even if you select a different language To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press or 3 until you see DEFAULTS lt Prompt Set 2 Press Enter Pause You will see the current setting for example PROMPT SET English gt 3 Press or 3 until you see the option you want Then press Enter Pause 4 Press Escape Clear twice to exit to the Main Menu This option only affects the displayed prompts It does not change what is printed by the printer
62. nternal Press Enter Pause The internal port is used for printer options installed inside the printer such as the Ethernet communication port The external port is used to connect a printer cable or external device directly to the parallel port 4 Press Escape Clear until you see the Main Menu Mode To change the setting from the Main Menu select Setup Port Settings then Parallel Comm Then follow these steps 1 Press or 3 until you see PARALLEL COMM Mode ress Enter Pause MODE Compatible gt 3 Use or 3 to select either Compatible or IEEE1284 Press Enter Pause Use compatible mode for a computer connection to the printer with a parallel cable Use IEEE 1284 for bi directional Ethernet communications 4 Press Escape Clear until you see the Main Menu N 0 34 e 4 Communication Values Users Manual 610 611 612 Printers 5 Setting Defaults This chapter explains how to select the monetary sign secondary sign decimal places slashed zero power up mode and prompt set You can set your printer configurations to fit your daily operation using either the offline menus or the online configuration option After an option is selected in the online configuration or offline Setup Menu the option is saved when the printer is turned off The monetary formatting options are listed in the table below Option Choices Default Monetary sign None USA
63. o your keyboard s Operating Instructions for more information About Scripts Using the Scripts menu requires custom software from Paxar It allows you to print data streams written for other printers Ignore these menus if you do not use Scripts 42 e 5 Setting Defaults Users Manual 610 611 612 Printers 6 Printing This chapter explains how to Use on demand mode printing Print an error label Print pause restart cancel and repeat a batch You can send format batch and graphic data to the printer from a host When the printer receives the data batches begin printing automatically The optional Packet Reference Manual tells how to create store and download the data necessary to print batches You can also use the Monarch MPCL Toolbox utilities to create and download packets Printing Before you print make sure the printer is connected and ready to receive data 1 Turn on the printer Your printer is ready to receive and print batches when you see PRINT MODE Ready 2 Download a format and a batch Refer to the optional Packet Reference Manual for information on downloading print jobs 3 The printer prints a strip of labels 4 Remove the printed labels If the printer will be unused for extended periods of time we recommend leaving the printhead unlatched An optional keypad is also available to enter offline batch data The keypad must be purchased separately If there are off
64. prices like this 24 00 2 decimal places or like this 24 0 decimal places 1 Press or 3 until you see DEFAULTS Decimal Places gt 2 Press Enter Pause You will see the current setting for example DECIMAL PLACES 2 gt 3 Press or 3 until you see the option you want Then press Enter Pause Press Escape Clear twice to exit to the Main Menu Users Manual 610 611 612 Printers 5 Setting Defaults e 37 Slashed Zero The slashed zero feature lets you select how you want the zero character printed either without a slash 0 or with a slash Y Standard or reduced fonts print the slashed zero character Bold and OCR fonts print the standard zero 0 only The slashed zero selection will not be in effect until the format is sent to the printer again If you change the way zero is printed you must resend your formats To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press or 3 until you see DEFAULTS Slashed Zero gt ress Enter Pause You will see the current setting for example SLASHED ZERO No gt 3 Press or 3 until you see the option you want Then press Enter Pause Press Escape Clear twice to exit to the Main Menu N 0 Power Up Mode Power up mode lets you decide how your printer starts each time you turn it on If you want the printer to be ready to start printi
65. printhead tab until the assembly locks into place CAUTION Make sure you use only approved Paxar supplies See Appendix A Specifications and Accessories for a list of Paxar supplies or contact your Paxar Representative for more information Users Manual 610 611 612 Printers 2 Loading Supplies e 17 4 Push the deflector tab down ne 5 Slide the extra ribbon core on the take up reel as far as it will go with the writing on the end of the core facing out Use your empty ribbon core as the take up core The take up core only fits on the take up reel one way 6 Remove the new ribbon from the package as shown Do not wrinkle or crush the new ribbon CAUTION Since some supplies are more abrasive to printheads than others using a ribbon wider than your supply helps protect the printhead Failure to do this may void your printhead warranty 18 e 2 Loading Supplies Users Manual 610 611 612 Printers 10 11 12 13 Slide the ribbon onto the back reel as far as it will go with the writing on the end of the core facing out The ribbon roll only fits on the reel one way Carefully unwind a few inches of ribbon from the bottom of the roll Carefully feed the ribbon under both ribbon rollers and printhead as shown Tape the ribbon to the take up core Do not tape the ribbon to the take up reel Take up Reel Take up Core Ribbon Roller Align the ribbon with the printhead and supply CAUTION M
66. ps 1 Press or until you see SUPPLY lt Speed gt 22 e 3 Setting Supply Options Users Manual 610 611 612 Printers 2 Press Enter Pause to set the speed option You will see the current setting for example SPEED Default 3 Press or to see the other options After you display the option you want press Enter Pause Press Escape Clear twice to exit to the Main Menu Feed Mode You can use continuous or on demand printing On demand printing allows you to remove a label before printing the next one To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or 3 until you see SUPPLY lt Feed Mode gt 2 Press Enter Pause to set the feed mode You will see the current setting for example FEED MODE Continuous gt 3 Press or gt to seethe other option After you display the option you want press Enter Pause Press Escape Clear twice to exit to the Main Menu Backfeed Backfeed works by advancing each printed label to the desired dispense position Once that label is removed the next label to be printed is backed up underneath the printhead In continuous mode only the last label in the batch is advanced to the dispense position To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or 3 until you see SUPPLY Backfeed
67. rators Paxar strongly recommends leaving the Batch Separator selection to NO Skip Index You can use the skip index mode to skip or ignore a sense mark and print an image over multiple labels if necessary For example if you have 4 0 long supplies loaded but your image is 8 0 long enable skip index mode to print the 8 0 long image on two labels The image length is determined by the format header See your System Administrator or the optional Packet Reference Manual for more information The skip index feature is useful when you have a single format that contains two labels such as a shelf label and a carton label When designing the format make sure text or graphics do not print in the gap of label rolls To change the setting from the Main menu select Setup then Supply 1 Press or 3 until you see SUPPLY lt Skip Index 2 Press Enter Pause to set the skip index mode You will see the current setting for example SKIP INDEX No gt 3 Press or to see the other options After you display the option you want press Enter Pause Press Escape Clear until you see the Main Menu Verifier The 610 611 612 printers do not support the use of a verifier Leave the verifier setting at Disabled 28 e 3 Setting Supply Options Users Manual 610 611 612 Printers Setting Contrast The print contrast controls the darkness of the printing on your supply The range is
68. re stored differently in flash If you print TrueType or double byte Asian fonts purchase a printer with the extended memory option There is not a 1 to 1 ratio between the memory in your printer and the memory in your PC For example a file that is 5K in Windows may require 15 20K to store in your printer When using graphics use the lowest resolution graphic possible If your printer uses a 203 dpi printhead the graphic s resolution should be 150 to 200 dpi In fact 96 dpi may work Try to create the smallest file size possible Use temporary storage for graphics that are only used once or twice However if you have a logo that is used on multiple formats save the graphic in flash Once again try to create the smallest file size possible for your graphic Each line in a packet requires the same amount of memory The smaller the format the less memory required to save it Setting Batch Options You can select Batch Options to change which prompts appear during Batch Entry mode and set default values for those prompts Customizing which prompts appear during batch entry can reduce the time it takes to enter data for a format If you set a new default value for an option that value is used even if the prompt is not displayed If you do not change a default value for an option the system default is used if the prompt is not displayed Setting batch options requires the optional keypad which must be purchased separately Refer t
69. ress Enter Pause from a menu 6 e 1 Getting Started Users Manual 610 611 612 Printers 2 Loading Supplies This chapter describes how to load a roll of supply and a ribbon roll You can use Paxar s fabric label kits containing fabric labels and ribbon If you switch from black mark to continuous supplies make sure the printer is set for the correct supply type Make sure you use only approved Paxar supplies See Appendix A Specifications and Accessories for a list of Paxar supplies or contact your Paxar Representative for more information If you experience label jamming with narrow supplies in humid environments store supplies separately from the printer in a dry less humid environment CAUTION The width of the ribbon must be greater than the supply width Since some supplies are more abrasive to printheads than others using a ribbon wider than your supply helps protect the printhead Failure to do this may void your printhead warranty Replacement printheads are expensive Users Manual 610 611 612 Printers 2 Loading Supplies e 7 Loading Labels 610 611 For instructions for loading labels for the 612 see Loading Labels 612 Make sure the printer is configured for the correct supply type To load a roll of labels 1 Openthecover 2 Unlockthe printhead by turning the retaining latch 8 e 2 Loading Supplies Users Manual 610 611
70. roved ink products Additional configurations may be available 76 e A Specifications and Accessories Users Manual 610 611 612 Printers Accessories Replacement Printhead 12055201 Printhead kit 300dpi Anti Static Solution 05441303 To order supplies or call customer support use the following numbers Contacting Paxar When ordering machines and supplies in the U S A reference all correspondence to the address below PAXAR Corporation One Wilcox Street Sayre Pa 18840 Call 1 800 96PAXAR 967 2927 or 570 888 6641 Fax 570 888 5230 For spare parts requests for service or technical support PAXAR Corporation One Wilcox Street Sayre Pa 18840 Call 1 800 96PAXAR 967 2927 or 570 888 6641 Fax 570 888 5230 For parts and service in other countries please contact your local PAXAR supplier PAXAR Apparel Identification Systems Group reserves the right to incorporate any modifications or improvements in the machine system and machine specifications which it considers necessary and does not assume any obligation to make said changes in equipment previously sold Wwww paxar com Users Manual 610 611 612 Printers A Specifications and Accessories e 77 78 e A Specifications and Accessories Users Manual 610 611 612 Printers Assembly Drawings Users Manual 610 611 612 Printers Assembly Drawings e 79 612 Supply Holder Assembly Drawing 4 Xx a A IG Z 2 we VA J
71. stics The Service Diagnostics menu can only be accessed by a Monarch Representative because it requires a separate password If you need to call Technical Support print a test label first Users Manual 610 611 612 Printers 8 Diagnostics e 63 64 e 8 Diagnostics Users Manual 610 611 612 Printers 9 Troubleshooting This chapter provides Solutions to minor printing problems Explanations of error messages you may receive while using the printer Users Manual 610 611 612 Printers 9 Troubleshooting e 65 Troubleshooting This section helps you correct some problems that may occur Problem Error message appears during startup Does not print Does not feed Partially printed data Printing shadows or smears Light printing Heavy printing Voids in printing Blank labels print or 750 series errors Backing paper is wrapped around platen or peel roller Action Turn off the printer wait fifteen seconds and then turn on the printer Call Technical Support if the error message reappears Check supply Check ribbon Send a corrected batch Set wide narrow knobs correctly Try the narrow setting first if the printing is too light use the wide setting Clean the printhead Send a corrected batch Clean the printhead Change supply Check ribbon Change supply Adjust the print contrast Check wide narrow knobs Try the narrow setting first if the print
72. ter assigned name 003 Action must be A ada or C clear 004 Supply length is invalid 005 Supply width is invalid 006 Storage devise must be F Flash N non volatile RAM R volatile RAM or T temporary for graphics 007 Unit of measure must be E English M Metric or G Dots 010 Field ID number is outside the range 0 to 999 011 Field length exceeds 2710 012 Row field position is greater than the maximum stock dimension 013 Column field position is greater than the maximum stock dimension 014 Font style must be 1 2 3 4 10 11 15 16 17 18 or 50 015 Character rotation must be 0 0 degree 1 90 degree 2 180 degree or 3 270 degree 016 Field rotation must be 0 0 degree 1 90 degree 2 180 degree or 3 270 degree 017 Field restriction must be V variable or F fixed Users Manual 610 611 612 Printers 9 Troubleshooting e 67 018 020 021 022 023 024 025 030 031 032 033 040 041 042 043 044 045 046 051 101 102 104 105 106 107 108 109 Code page selection defined in the field must be 0 Internal 1 ANSI 100 Macintosh 101 Wingdings 102 UNICODE 103 BIG5 for UNICODE 104 GB2312 for UNICODE 105 SJIS for UNICODE 106 GB2312 107 BIG5 437 DOS Page 437 850 DOS Page 850 852 Latin 2 855 Russian 857 Turkish 860 Portuguese 1250 Latin 2 1251 Cyrillic 1252 Latin 1 1253 Greek 1254 Turkish 1255 Hebrew
73. the setting press Escape Clear 1 Press or 3 until you see DEFAULTS lt Monetary Signs gt N 0 MONETARY SIGN USA gt ress Enter Pause You will see the current setting for example 3 Press or 3 until you see the country s monetary sign you want 4 Press Enter Pause Press Escape Clear twice to exit to the Main Menu 36 e 5 Setting Defaults Users Manual 610 611 612 Printers Secondary Sign If you select USA as the monetary sign you can print amounts less than 1 00 either by using a dollar sign and decimal 0 30 or by using a cent sign 304 If you set the secondary sign option to No prices under 1 00 will print like this 45 If you set the secondary sign option to Yes prices under 1 00 will print like this 454 The same option applies to the appropriate secondary sign for monetary signs other than USA To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press or 3 until you see DEFAULTS lt Secondary Sign gt 2 Press Enter Pause You will see the current setting for example SECONDARY SIGN No gt 3 Press or 3 until you see the option you want Then press Enter Pause Press Escape Clear twice to exit to the Main Menu Decimal Places You can set the printer for 0 1 2 or 3 places after the decimal in a price field In U S currency you might print
74. ual 610 611 612 Printers 2 Loading Supplies e 13 IMPORTANT 6 Before threading the printer you must set the label length adjustment Turn the Label Length Adjustment Knob A so that the pointer on the turn bar is lined up with the black bar on the Label Length Gauge that corresponds to the length of the label to be printed This is an approximate adjustment The procedure for performing an exact alignment is described in section Printer Alignment Top and Bottom Copy 612 5 00 55 135 115 6 140 65 110 8 130 120 145 Must match label length in mm Label Length Adjustment Gauge Shown with approximate adjustment for 50 55 65 110 and 130 mm labels 14 e 2 Loading Supplies Users Manual 610 611 612 Printers 7 Lay the label strip across the supply guide B It is not necessary at this point to put the label strip in the guide Lay the label strip across the platen roller C and thread the end of the strip into the gap between the platen roller and the auxiliary feed D nn 8 Reach under the platen roller and pull the label strip back towards the turn bar F Thread the label strip under the guide roller E and around the turn bar F as shown below Users Manual 610 611 612 Printers 2 Loading Supplies e 15 Bring the label strip over the guide roller and across the platen roller to the left of the strip that is already around the roller Place the end of the strip into the auxiliary
75. udes information about Unpacking the printer Connecting the power cord Connecting the communications cable Using the printer s control panel Users Manual 610 611 612 Printers 1 Getting Started e 1 Audience The User s Manual is for the person who prints and applies labels Unpacking the Printer After you unpack the printer you should have a 610 611 612 printer power cord communication cable and a ribbon take up core may already be on take up reel Keep the box and packaging material in case the printer ever needs repair Power cords are not supplied with 230 volt printers You need to purchase a power cord separately The power cord requires IEC 320 STD C13 end finish for the printer interface and it must meet requirements for 1 6 Amps at 115VAC and 1 Amp at 230VAC Shipping the Printer If you need to ship the printer to a different location 1 Remove the ribbon roll if one is loaded 2 Remove the supply roll if one is loaded 3 Close the printhead by pressing down on the thumb well until you hear it click into place 4 Place the printer in the original box and secure with packaging material Make sure the printer is adequately packed to avoid damage during shipment Connecting the Power Cable To connect the power cable 1 Plug the power cable into the socket Plug the other end of the cable into a grounded electrical outlet 2 Turn on the printer Press to turn on

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