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U840/U800 User`s Manual

1. If you want to enable this feature under the conditions mentioned above select the Display Power Saving Technology check box AMD Vari Bright User s Manual AMD GPU model may include the AMD Vari Bright feature that can save the computer s power consumption by optimizing picture contrast on the internal LCD This feature can be used if the computer is E running under battery mode BR using the internal LCD display only m The PowerPlay setting under battery mode is set to Maximize Battery Life The Vari Bright feature can be enabled in the Catalyst Control Center To access it click Start gt All Programs gt Catalyst Control Center gt Catalyst Control Center In this control panel 1 Select PowerPlay under Power 2 Select Enable PowerPlay check box and then select Maximize Battery Life under Battery mode 3 Select the Enable Vari Bright check box If you want to improve the picture quality under the conditions mentioned above adjust the setting to Maximize Quality or disable this feature If you want to improve the graphics performance under the conditions mentioned above change the PowerPlay setting to Maximize Performance under Battery mode Satellite U840 U800 Series Intel Rapid Start Technology User s Manual This computer supports Intel Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode after a specified period of time W
2. 64 Bit Computing 64 bit processors are designed to take advantage of 32 and 64 bit computing 64 bit computing requires that the following hardware and software requirements are met H 64 bit Operating System H 64 bit CPU Chipset and BIOS Basic Input Output System RH 64 bit Device drivers RH 64 bit applications Certain device drivers and or applications may not be compatible with a 64 bit CPU and therefore may not function properly Memory Main System Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system applications utilized system memory size and other factors If your computer is configured with more than 3 GB memory the memory might be displayed as approximately 3 GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their own memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not
3. Medical Environments E Automotive Environments E Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA The consequences of the use of this product in non approved working environments may be D Interference with other devices or machines in the near surrounding area Malfunction of or data loss from this product caused by disturbances generated by other devices or machines in the near surrounding area Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non approved working environments before use In the case of automobiles or aircraft the manufacturer or airline respectively should be asked for permission before use of this product Furthermore for general safety reasons the use of this product in environments with explosive atmospheres is not permitted Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED
4. Plays or pauses media playback Moves media forward Decreases the computer s volume Increases the computer s volume Turns the sound on or off Switches the active wireless devices Reduces the icon size on the desktop or the font sizes within one of the supported application windows Enlarges the icon size on the desktop or the font sizes within one of the supported application windows Changes the display resolution Turns the keyboard backlight on or off This function is supported with some models You can use the TOSHIBA Accessibility Utility to make the FN key sticky that is you can press it once release it and then press an F Number key To start the TOSHIBA Accessibility utility click Start gt All Programs gt TOSHIBA gt Tools amp Utilities gt Accessibility Satellite U840 U800 Series Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start menu while the application key has the same function as the secondary right mouse button A S This key activates the Windows Start menu E This key has the same function as the secondary right mouse button Wireless communications The computer s wireless communication function supports some wireless communication devices Only some models are equipped with both Wireless LAN and Bluetooth functions rg BR Do not use the Wireless LAN Wi Fi or Bluetoot
5. Satellite U840 U800 Series The Management screen is displayed for a logged in user whose face has already been registered Click Run as administrator in lower left of the Management screen and then click the Register button The Registration screen is displayed If you wish to practice click on the Next button in the Registration screen If you do not wish to practice click on the Skip button in the Registration screen Click the Next button to start the guide Please follow the guide to practice Click the Back button to practice the guide once more Click the Next button to start image capturing process Adjust the position of your face so that it fits within the face shaped frame Once your face has been positioned properly the recording will commence Start moving your neck very slightly to the left and right and then move your neck up and down Registration will end after you have repeatedly moved your neck left right up and down When the register succeeds below message will be displayed on the screen Registration successful Now we ll do the verification test Click the Next button Click the Next button to perform the verification test Perform the verification test Face the screen as you do when you register If verification fails click the Back button and re register Please refer to step 6 from step 4 If verification is successful click the Next button and register an account Register the acco
6. and the computer s External RGB monitor port Universal Serial Bus USB 2 0 and 3 0 ports HDMI port and microphone jack Changes or modifications made to this equipment not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user s authority to operate the equipment FCC conditions This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Satellite U840 U800 Series Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 EU Declaration of Conformity User s Manual This product is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany The complete and official EU Declaration of Conformity can be found on TOSHIBA s web site http epps toshiba teg com on the Internet CE compliance This product is labelled with the CE Mark in accordance with the related European Directives notably Electromagnetic Compatibility Directive 2004 108 EC for the notebook and the electronic accessories including the supplied power adapter the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5
7. 1 8 panel on off 4 6 5 7 Shut Down mode 1 6 Sleep Mode 1 7 System Auto Off 5 7 turning off 1 6 turning on 1 5 Problems AC power 6 4 Analyzing the problem 6 2 Battery 6 5 Bluetooth 6 14 External monitor 6 12 Hardware and system checklist 6 4 HDD 6 7 Internal display panel 6 6 Keyboard 6 6 LAN 6 13 6 14 Memory Media Card 6 7 Overheating power down 6 4 Pointing device 6 8 Power 6 4 Real Time Clock 6 6 Sound system 6 12 TOSHIBA support 6 14 Touch Pad 6 8 USB device 6 10 USB mouse 6 9 Wireless LAN 6 14 Index 2 User s Manual Satellite U840 U800 Series Video RAM 2 10 Recovery hard disk drive 4 24 Recovery Media 4 23 Web Camera 2 6 Restarting the computer 1 9 Wireless communication 3 5 Wireless LAN problems 6 14 SD SDHC SDXC Card formatting 3 12 note 3 11 Security lock 3 16 Sleep Mode setting 1 7 System automatic 4 6 Sound system problems 6 12 TOSHIBA Assist 4 3 TOSHIBA ConfigFree 4 3 TOSHIBA HDD SSD Alert Utility 4 3 TOSHIBA PC Diagnostic Tool 4 1 USB device problems 6 10 Video mode 3 18 Index 3 Satellite U840 U800 Series Glossary User s Manual The terms in this glossary cover topics related to this manual Alternate naming is included for reference Abbreviations AC Alternating current ANSI American National Standards Institute AMT Intel Active Management Technology ASCII American Standard Code for Information Interchange BIOS basic input output system
8. 19V Hom T User s Manual Security lock slot DC IN 19V jack HDMI out port Universal Serial Bus USB 3 0 port Satellite U840 U800 Series A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer HDMI out port can connect with Type A connector HDMI cable One Universal Serial Bus port which complies to the USB 3 0 standard is provided on the left side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices The port with the icon 4 has Sleep and Charge function Please note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly USB 3 0 port s may work as USB 2 0 port s when operating in USB Legacy Emulation mode Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Microph
9. 6 14 Specifications AC Power Cord and Connectors Legal Footnotes Information for Wireless Devices Index Glossary Satellite U840 U800 Series Copyright 2012 by TOSHIBA Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of TOSHIBA No patent liability is assumed with respect to the use of the information contained herein First edition April 2012 Copyright authority for music movies computer programs databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner Copyrighted material can be reproduced only for personal use or use within the home Any other use beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or
10. adaptor and allow it to cool down a failure to follow this instruction may result in minor heat injury BH Be careful not to subject the computer to impact or shock a failure to follow this instruction could result in damage to computer computer failure or loss of data m Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in product failure m Always use a suitable carry case when transporting the computer m When carrying your computer be sure to hold it securely so that it does not fall or hit anything BR Do not carry your computer by holding any of its protruding elements Heat dispersal 3 User s Manual To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled through the Power Options When the processor s temperature falls within normal range the fan will be turned off and the processor operation returned to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer aut
11. adjusted during Windows start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support External monitor Please also refer to Chapter 3 Operating Basics and to the documentation supplied with your monitor for further information User s Manual 6 12 LAN User s Manual Problem Monitor does not turn on No display Display error occurs Problem Cannot access LAN Satellite U840 U800 Series Procedure After confirming that the monitor s power switch is on you should check the connections to make sure that the power cord adaptor is firmly connected to the monitor and to a working power outlet Try adjusting the contrast and brightness controls on the external monitor Press the hot key in order to change the display priority and ensure that it is not set for the internal display only Check to see if the external monitor is connected When the external monitor is set as the primary display device in extended desktop mode it will not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or
12. at all then it is a defect or failure The changes in battery time is not a defect or failure User s Manual ix Satellite U840 U800 Series ENERGY STAR Program User s Manual ENERGY STAR Your Computer model may be ENERGY STAR compliant If the model you purchased is compliant it is labeled with the ENERGY STAR logo on the computer and the following information applies TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommends that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission According to the EPA a computer meeting the new ENERGY STAR specifications will use between 20 and 50 less energy depending on how it is used Visit http www eu energystar org
13. at low temperatures Whether you enable Sleep and Charge function Batteries exhausted time When you turn off the power of your computer with batteries fully charged the batteries will be exhausted within the following approximate period Battery type Sleep Mode Shut Down Mode Battery pack 4 5 days 102 days 54Wh 6 cell RTC battery about 30 days about 30 days Extending battery life User s Manual To maximize the life of your battery packs At least once a month disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the steps as detailed below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the DC IN Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator should glow white to indicate that the battery pack is being charged however in the event that DC IN Battery indicator does not glow this indicates that power is not being supplied check the co
14. computer needs this time to check the battery s remaining capacity and then calculate the remaining operating time based on this together with the current power consumption BH Please be aware that the actual remaining operating time may differ Slightly from the calculated time BR With repeated discharges and recharges the battery s capacity will gradually decrease In view of this it will be noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time User s Manual A battery s usefulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard Disk Drive power off period How often and for how long you use the Hard Disk Drive and external disk c drives for example optical disc How much charge the battery contained to begin with How you use optional devices such as a USB device to which the battery supplies power Satellite U840 U800 Series Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power The environmental temperature operating time decreases
15. conductors power cord must be VDE type HOSVV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be User s Manual Satellite U840 U800 Series 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China oo UL approved Australia AS approved Canada CSA approved United Kingdom BS approved Europe eae Approved by the appropriate agency China CCC approved Satellite U840 U800 Series Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers Non applicable Icons CPU User s Manual Certain computer chassis are designed to accommodate all possible configurations for an entire product series Therefore please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis Central Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product may vary from specifications under the following conditions Huse of certain external peripheral products muse of battery power instead of AC power muse of cert
16. do not work when connected to a compatible port Satellite U840 U800 Series Procedure Sleep and Charge function may be disabled Select the Enable Sleep and Charge check box in the TOSHIBA Sleep utility to enable this function When there is a current overflow of the external device connected to the compatible port USB bus power DC5V supply may be stopped for safety reasons When this happens disconnect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop using the external device because its current is over the acceptable value of this computer Some external devices may not be able to use the Sleep and Charge function In this case please try one or more of the following methods m Select another mode E Turn OFF the computer while external devices are connected BH Connect external devices after turning OFF of the computer If this function can not be still used change the setting to disable the function and stop using this function If Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off Connect the AC adaptor to the computer or disable the Sleep and Charge function Some external devices may not work when connected to a compatible port if the Sleep and Ch
17. down even if the Panel Power Off feature is disabled Display hinges The display hinges allow the display panel to be positioned at a variety of easy to view angles User s Manual 2 7 DC IN Battery indicator d Power indicator p Wireless communication indicator Satellite U840 U800 Series The DC IN Battery indicator shows the condition of the DC IN and the battery s charge white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor Please refer to Chapter 5 Power and Power Up Modes for more information on this feature The Power indicator normally glows white when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will flash amber approximately two seconds on two seconds off The Wireless communication indicator glows amber when the Bluetooth Wireless LAN or Wireless WAN functions are turned on Only some models are equipped with Bluetooth and Wireless LAN functions Some models are equipped with a Wireless WAN module Internal Hardware Components This section describes the internal hardware components of your computer The actual specifications may vary depending on the model you purchased Battery pack This product includes a battery pack inside However please do not attempt to dismount or replace it by yourself Please contact an authorized Toshiba service provider if necessary The
18. for various devices The stored data uses a very small portion of the total hard disk capacity approximately 10MB or less per year This information is used to identify and provide a notification of system conditions which may effect the performance of your TOSHIBA computer It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may also use this information for quality assurance analysis Subject to the use restrictions above the HDD data logged may be transferred to entities located outside of your country or region of residence e g European Union Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region Once enabled you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel Doing so will automatically delete all collected information from the HDD The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply Starting the TOSHIBA PC Health Monitor User s Manual The TOSHIBA PC Health Monitor can be started using the following methods BR Click Start gt All Programs gt TOSHIBA gt Support amp Recovery gt PC Health Monitor B
19. functionality of some of the computer s built in hardware devices to be tested TOSHIBA Hi Speed Hi Speed Start Mode can make the computer Start start up faster than it would start up after a system shutdown E The efficient performance might not be expected with multiple user accounts registered Only startup from built in HDD SSD supports Hi Speed Start Mode Satellite U840 U800 Series m When system needs to be restarted because of Windows update drivers update or applications installation please Shut down or Restart accordingly If not those changes will not be reflected to the system properly with Hi Speed Start Mode E When setting password e g user password HDD password please enter it using keyboard RB When the system is booting in Hi Speed Start Mode there are some limitations on the settings at BIOS Setup If it is required to use BIOS Setup please do not use Hi Speed Start Mode Please execute BIOS Setup after Windows shut down Before using Hi Speed Start Mode please finish all the running programs BR f you set the boot up certification single sign on on the model featured with a fingerprint authentication a fingerprint or password is required again at the login phase TOSHIBA Password Utility HW Setup TOSHIBA Accessibility TOSHIBA Face Recognition User s Manual The TOSHIBA Password utility allows you to set a password in order to restrict access to the computer This util
20. higher level SRS SRS Premium Sound 3D offers the richest and most immersive audio experience in any listening environment using technologies from SRS Labs To access the utility click Start gt All Programs gt SRS Labs gt SRS Premium Sound 3D For more information please refer to the help file SmartAudio Your computer contains SmartAudio a powerful program that allows you to configure your audio software to enhance and personalize your listening experience User s Manual Satellite U840 U800 Series Starting SmartAudio Application To launch the SmartAudio click Start gt Control Panel gt Hardware and Sound gt SmartAudio Opening SmartAudio Help Clicking in the top right corner of the SmartAudio window will open the Help file in your selected language or in English if your selected language is not supported Video mode T Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Start gt Control Panel gt Appearance and Personalization gt Display gt Change display settings If you are running some applications for example a 3D application or video playback and so on you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly Disabling Windows Aero may also help correct this issue Computer Handling This s
21. hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F BH The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions E The battery has not been used for a long time Satellite U840 U800 Series BH The battery has completely discharged and been left in the computer for a long time In such cases you should follow the steps as detailed below 1 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the DC IN Battery indicator glows white Repeat these steps two or three times until the battery recovers normal capacity Monitoring battery capacity T Remaining battery power can be monitored using the following methods 8 Clicking the battery icon on the Taskbar RB Via the Battery Status in the Windows Mobility Center window BR You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time This is because the
22. in without using the keyboard or mouse 1 1 Mode Login screen This mode is essentially the same as AUTO mode but the Select Account screen will appear before the Display Captured Image screen and you will need to select the user account to be authenticated in order to start the authentication process 1 N Mode Login screen arwoNn gt gt Turn on the computer The Select Tiles screen will be displayed Select Start face recognition H Please face the camera will be displayed Verification will be performed If the authentication is successful the image data taken in step 4 will be faded in and placed over one another If an error occurs during authentication you will be returned to the Select Tiles screen The Windows Welcome screen will be displayed and will be logged in automatically to Windows 1 1 Mode Login screen OOP on gt Turn on the computer The Select Tiles screen will be displayed Select Start face recognition FE The Select Account screen will be displayed Select the account and click the arrow button Please face the camera will be displayed Satellite U840 U800 Series 7 Verification will be performed If the authentication is successful the image data taken in step 6 will be faded in and placed over one another If an error occurs during authentication you will be returned to the Select Tiles screen 8 The Windows Welcome screen will be displayed and will be logged in automati
23. items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem m Make sure you turn on all peripheral devices before you turn on the computer this includes your printer and any other external device you are using BH Before you attach an external device you should first turn the computer off then when you turn the computer back on again it will recognize the new device m Make sure all optional accessories are configured properly in the computer s setup program and that all required driver software has been loaded please refer to the documentation included with the optional accessories for further information on its installation and configuration Satellite U840 U800 Series Check all cables to ensure they are correctly and firmly attached to the computer loose cables can cause signal errors Inspect all connecting cables for loose wires and all connectors for loose pins Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them ina permanent error log this will help you to describe your problems to TOSHIBA Support In addition if a problem recurs the log you have made will help to identify the problem faster Analyzing the problem User s Manual Sometimes the computer will give you clues that can help you identify why it is malfunctioning In view of this you should keep the following questions in mind Which part of
24. keyboard will wakeup the computer TOSHIBA PC Health The TOSHIBA PC Health Monitor application Monitor proactively monitors a number of system functions such as power consumption battery health and system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and will track specific activities related to their usage Using the TOSHIBA Sleep Utility The TOSHIBA Sleep Utility is used for changing settings of the following function s User s Manual 4 7 Satellite U840 U800 Series BH Sleep and Charge It also displays the remaining battery capacity Sleep and Charge User s Manual Your computer can supply USB bus power DC5V to the USB port even when the power of the computer is turned OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state This function can be used for ports that support the Sleep and Charge function The port with the icon 4 has Sleep and Charge function You can use the Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players However the Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device m When Sleep and Charge function is enabled USB bus power DC5V will be supplied to compat
25. need to transport the AC adaptor you should disconnect it and let it cool before moving it BR Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer User s Manual xiv Satellite U840 U800 Series Chapter 1 Getting Started A This chapter provides an equipment checklist and basic information to start using your computer Some of the features described in this manual may not function properly if you use an operating system that was not pre installed by TOSHIBA Equipment checklist Carefully unpack your computer taking care to save the box and packaging materials for future use Hardware Check to make sure you have all the following items m TOSHIBA Portable Persona
26. of the computer easier To access this utility click Start gt All Programs gt TOSHIBA gt Support amp Recovery gt TOSHIBA Assist TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks To access this utility click Start gt All Programs gt TOSHIBA gt Network amp Connectivity gt ConfigFree This computer is equipped with eco mode This mode slightly lowers performance of some devices to reduce electric power consumption You can realize measurable power savings by using it continuously TOSHIBA eco Utility helps you monitor your power savings by showing approximate real time power consumption Furthermore it shows approximate accumulated power consumption and approximate accumulated power savings when using eco mode daily weekly and monthly You can track power savings by using eco mode continuously To access this utility click Start gt All Programs gt TOSHIBA gt Tools amp Utilities gt eco Utility This utility includes wizard functions to monitor the Disk Drive operating status and execute the system backup To access the utility click Start gt All Programs gt TOSHIBA gt Support amp Recovery gt HDD SSD Alert Satellite U840 U800
27. operating on batteries Satellite U840 U800 Series For more information regarding LCD please refer to the Legal Footnotes section in Appendix C Power button Press this button to turn the computer s power on or off Keyboard The internal keyboard provides the dedicated cursor control keys ay and amp Keys Refer to the The Keyboard section in Chapter 3 Operating Basics for details Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on screen pointer For more information please refer to the Using the Touch Pad in Chapter 3 Operating Basics Touch Pad control The control buttons located below the Touch Pad buttons allow you to select menu items or manipulate text and graphics as designated by the on screen pointer LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power On Off feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically start up and return you to the application you were previously working on You can specify within the Power Options To access it click Start gt Control Panel gt System and Security gt Power Options T Do not put any magnetic objects close to this switch as they may cause the J computer to automatically enter Hibernation Mode and shut
28. or http www energystar gov for more information regarding the ENERGY STAR Program Satellite U840 U800 Series Preface Congratulations on your purchase of this computer This powerful notebook computer provides excellent expansion capability includes multimedia functionality and is designed to provide years of reliable high performance computing This manual tells how to set up and begin using your computer It also provides detailed information on configuring your computer basic operations and care using optional devices and troubleshooting Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Abbreviations On first appearance and whenever necessary for clarity abbreviations are enclosed in parentheses following their definition For example Read Only Memory ROM Acronyms are also defined in the Glossary Icons Icons identify ports dials and other parts of your computer The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are used in the text to describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the keyboard For example ENTER identifies the ENTER key Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For e
29. priority You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting N Selects the network 1 Selects the built in Hard Disk Drive CG Selects the CD ROM M Selects the USB memory drive 1 The external optical disc drive will be used to start the computer when there is a bootable disk contained in the drive T T User s Manual Satellite U840 U800 Series To change the boot drive follow the steps below 1 Hold down F12 and boot the computer when the TOSHIBA Leading Innovation gt gt gt logo screen appears release the F12 key 2 Use the up and down cursor keys to select the boot device you want and press ENTER If a Supervisor Password has been set manual boot device selection functions may be restricted The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup In addition if you press a key other than one of those listed or if the selected device is not installed the system will continue to boot according to the current and available settings in HW Setup Boot speed This feature allows you to select system boot up speed Fast Reduces system boot up time System can boot only from the built in HDD and only internal LCD and keyboard are supported during the boot process Normal System boots up at normal speed Default Panel Open Power On This feature
30. reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by the display panel BR Do not close the display panel with pens or any other objects left in between the display panel and the keyboard D When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power T User s Manual This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Monitoring of power condition section in Chapter 5 Power and Power Up Modes for more information BR After you turn on the power for the first time do not turn it off until you have set up the operating system E Volume cannot be adjusted during Windows Setup Open the display panel 2 Press and hold the computer s power button for two or three seconds 1 5 Satellite U840 U800 Series Figure 1 5 Turning on the power 1 Power button Starting up for the first time T The Windows 7 Startup Screen will be the first screen displayed when you turn on the pow
31. rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to Chapter 5 Power and Power Up Modes Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section in Appendix C User s Manual Satellite U840 U800 Series CPU The processor type varies depending on model To check which type of processor is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start gt All Programs gt TOSHIBA gt Support amp Recovery gt PC Diagnostic Tool Legal Footnote CPU For more information regarding CPU please refer to the Legal Footnotes section in Appendix C Hard Disk Drive or The size of the hard disk drive varies depending Solid State Drive on the model To check which type of HDD SSD is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start gt All Programs gt TOSHIBA gt Support amp Recovery gt PC Diagnostic Tool Please note that part of the hard disk s overall capacity is reserved as administration space 1 BR n this manual the word HDD or Hard disk drive also refers to the d SSD unless otherwise stated m SSD is a large capacity storage media which uses Solid State Memory in place of a magnetic disk of the hard disk Under certain unusual con
32. remaining battery life for Sleep and Charge Move the slider bar to specify the lower limit If the remaining battery life falls below the setting the Sleep and Charge function will be stopped Clearing the Enable under Battery Mode check box sets the utility to only charge when the AC adaptor is connected Using the TOSHIBA Face Recognition User s Manual TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows The user can thus avoid having to enter a password or the like which makes the login process easier i Satellite U840 U800 Series TOSHIBA Face Recognition does not guarantee the correct identification of a user Changes to the likeness of a registrant such as hair style changes wearing a cap or wearing glasses may effect the recognition rates when such changes occur after the registrant had registered E TOSHIBA Face Recognition may incorrectly recognize faces that are similar to a registrant BR For high security purposes TOSHIBA Face Recognition is not a suitable substitute for Windows passwords When security is a high priority use your established Windows passwords to log in BR Bright background light and or shadows may prevent a registrant from being recognized correctly In that case log in using your Windows password If recognition of a registrant fails repeatedly refer to your computer documentation to learn ways to improve recognition perfo
33. screen cleaner and always ensure you let the display panel dry properly before closing it Hard Disk Drive Problem Procedure Computer does not Check to see whether there is a disc in the optical boot from Hard Disk disc drive if so remove it and try to start the Drive computer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Setting section in Chapter 4 Utilities amp Advanced Usage for further information Slow performance The files on the Hard Disk Drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the Hard Disk Drive Please refer to the operating system s documentation or online Help File for further information on operating and using the Defragmentation utility As a last resort you should reformat the Hard Disk Drive and then reload the operating system and all other files and data If you are still unable to resolve the problem contact TOSHIBA Support Memory Media Card For further information please refer to Chapter 3 Operating Basics User s Manual 6 7 Problem Memory media card error occurs You cannot write to a memory media card You cannot read a file Pointing device User s Manual Satellite U840 U800 Series Procedure Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected
34. signal path of the radio that may either absorb or reflect the radio signal Bluetooth wireless technology User s Manual Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4GHz band which is license free and compatible with radio systems in most countries in the world LAN User s Manual Satellite U840 U800 Series Radio links You can easily establish links between two or more devices with these links being maintained even if the devices are not within a line of sight of each other Security Two advanced security mechanisms ensure a high level of security BR Authentication prevents access to critical data and makes it impossible to falsify the origin of a message m Encryption prevents eavesdropping and maintains link privacy Bluetooth Stack for Windows by TOSHIBA Please note that this software is specifically designed for the following operating systems E Windows Information
35. sw The SDHC memory card logo is 2 E The SDXC memory card logo is 2 BR The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 32GB The maximum capacity of SDXC memory cards is 64GB Card Type Capacities SD 8MB 16MB 32MB 64MB 128MB 256MB 512MB 1GB 2GB SDHC 4GB 8GB 16GB 32GB SDXC 64GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting an memory media card Memory media cards are sold already formatted in conformity to specific standards If you reformat a memory card be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards not with the format command provided within Windows Should you need to format all areas of the memory card including the protected area you will need to obtain an appropriate application that applies the copy protection system Media care User s Manual Observe the following precautions when handling the card BR Do not twist or bend cards Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty m After using card return it to its case m The card is designed so that it can be inserted only one way Do not try to force
36. the card into the slot H Do not leave a card partially inserted in the slot Press the card until you hear it click into place Satellite U840 U800 Series BR Set the write protect switch to the lock position if you do not want to record data m Memory cards have a limited lifespan so it is important to backup important data BR Do not write to a card if the battery power is low Low power could affect writing accuracy E Do not remove a card while read write is in progress E For more details on using memory cards see manuals accompanying the cards About the write protect The memory media cards have a function for protect BH SD Card SD memory card SDHC memory card and SDXC memory card m Memory Stick PRO AN Set the write protect switch to the lock position if you do not want to record data Inserting a memory media The following instructions apply to all types of supported media devices To insert a memory media follow the steps as detailed below 1 Turn the memory media so that the contacts metal areas are face down 2 Insert the memory media into the Memory media slot on the right of the computer 3 Press the memory media gently to ensure a firm connection is made Figure 3 5 Inserting a memory media 1 Memory media slot 2 Memory media AN E Make sure memory media is oriented properly before you insert it If you insert the media in wrong direction you may not be able to remove it U
37. the computer is not operating properly keyboard Hard Disk Drive display panel touch pad touch pad control buttons as each device will produce different symptoms Check the options within the operating system to ensure that its configuration is set properly What appears on the display Does it display any messages or random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you see Do you hear any beeps if so how many are they long or short and are they high pitched or low pitched In addition is the computer making any unusual noises Write down what you hear Record your observations so you can describe them in detail to TOSHIBA Support Software The problems may be caused by your software or disk If you cannot load a software package the media may be damaged or the program might be corrupted in these instances try loading another copy of the software if possible If an error message appears while you are using a software package you should refer to the documentation supplied with it as this will usually include a problem solving section or a summary of error message
38. the external monitor may not display when turned on again If this occurs press the hot key to re set the display panel and external monitor to clone mode Check that the cable connecting the external monitor to the computer is firmly attached If you are still unable to resolve the problem contact TOSHIBA Support Procedure Check for a firm cable connection between the LAN jack and the LAN hub Satellite U840 U800 Series Problem Procedure Wake up on LAN Make sure the AC adaptor is connected The does not work Wake up on LAN function consumes power even when the system is off If problems persist consult your LAN administrator Wireless LAN If the following procedures do not restore LAN access consult your LAN administrator For more information on wireless communication refer to Chapter 3 Operating Basics Problem Procedure Cannot access Make sure the computer s Wireless communication Wireless LAN function is on If problems persist contact your LAN administrator Bluetooth For further information on Bluetooth wireless communication please refer to Chapter 3 Operating Basics Problem Procedure Cannot access Check to ensure the computer s Wireless Bluetooth device Communication function is on Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in t
39. the hot key associated with the desired function The associated hot key card appears at the top of the screen with its available options below it 3 Tocycle through the displayed options hold down FN and press the hot key repeatedly Release the FN key when the desired option is selected For more information please refer to the TOSHIBA Flash Cards Help file To access this help click Start gt All Programs gt TOSHIBA gt Tools amp Utilities gt Flash Cards In the Settings for Flash Cards window click the Help button Hot keys This section describes the associated functions of the hot keys User s Manual Special function mode F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 FN 1 FN 2 FN Space FN e FN Sticky key Standard F1 F12 mode FN F1 FN F2 FN F3 FN F4 FN F5 FN F6 FN F7 FN F8 FN F9 FN F10 FN F11 FN F12 FN 1 FN 2 FN Space FN ez Satellite U840 U800 Series Function Launches the help file supplied with the software Decreases the computer s display panel brightness in individual steps Increases the computer s display panel brightness in individual steps Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Enables or disables the Touch Pad Moves media backward
40. to add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Satellite U840 U800 Series Universal AC Adaptor If you frequently use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you Sound System This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows To launch the Volume Mixer utility right click on the speaker icon on the Taskbar and select Open Volume Mixer from the sub menu To adjust the volume level of speakers or headphones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level Follow the steps below to change the microphone recording level 1 2 3 Right click on the speaker icon on the Taskbar and select Recording devices from the sub menu Select Microphone and click Properties On the Levels tab move the Microphone slider to increase or decrease the microphone volume level If you feel the microphone volume level is inadequate move the Microphone Boost slider to a
41. virus detection programs including any software that checks files automatically in the background Do not use utilities including those intended to enhance Hard Disk Drive access speed They may cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or rewriting the media Set the computer on a level surface and avoid places subjected to vibrations such as airplanes trains or cars Do not use on an unstable surface such as a stand You can use disc media when you connected the external Optical Disc Drive A recovery image of the software on your computer is stored on the Hard Disk Drive and can be copied to either disc media or USB Flash Memory by using the following steps 1 Select either blank disc or USB Flash Memory The application will allow you to choose from a variety of different media onto which the recovery image can be copied including disc media and USB Flash Memory Please note that some of the disc media may not be compatible with the optical disc drive connected to your computer You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding Turn on your computer and allow it to load the Windows 7 operating system from the Hard Disk Drive as normal Insert the first blank disc into the optical disc drive tra
42. 19V jack 2 2 Battery extending life 5 6 monitoring capacity 5 5 real time clock 2 9 5 3 save mode 4 6 types 5 3 Bluetooth Bluetooth Stack for Windows by Toshiba 4 3 problems 6 14 Boot Priority 4 16 Cleaning the computer 3 18 Cooling vents 2 4 DC IN indicator 2 8 DC IN Battery indicator Display automatic power off 4 6 hinges 2 7 G H Satellite U840 U800 Series opening 1 4 screen 2 6 Display controller 2 10 Documentation list 1 1 Dual Pointing Device Touch Pad 6 8 Equipment checklist 1 1 External monitor problems 6 13 Function keys 3 2 Graphics controller 2 10 Hard Disk Drive 2 9 Hard disk drive automatic power off 4 6 HDMI out port 2 2 Heat dispersal 3 19 4 7 Hibernation Mode 1 8 4 7 Hot keys 4 6 HW Setup Index 1 User s Manual K accessing 4 14 Boot 4 16 display 4 16 general 4 15 keyboard 4 18 LAN 4 18 SATA 4 19 USB 4 18 window 4 14 Keyboard FN Sticky key 3 4 Function keys F1 F12 3 2 Hot key functions 3 3 problems 6 6 Windows special keys 3 5 LAN cable types 3 9 connecting 3 9 problems 6 13 memory media card inserting 3 13 removing 3 14 Memory media slot 3 10 Moving the computer 3 19 MultiMediaCard removing 3 14 Password Satellite U840 U800 Series power on 4 6 Starting the computer by password 4 13 Supervisor 4 13 user 4 13 Pointing Device Touch Pad 2 7 3 1 Touch Pad control buttons 3 1 Power conditions 5 1 Hibernation Mode
43. B you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled Enabled Enables the USB Legacy Emulation Default Disabled Disables the USB Legacy Emulation Internal USB 3 0 controller Use this option to enable or disable the internal USB 3 0 controller If Disabled is selected the internal USB 3 0 port s on the computer will work as USB 2 0 port s which will save power Enabled Enables the internal USB 3 0 controller Default Disabled Disables the internal USB 3 0 controller LAN Wake up on LAN This feature lets the computer s power be turned on from shutdown when it receives a wake up packet Magic packet from the LAN BR The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature Satellite U840 U800 Series E Regarding Wake up on LAN from sleep or hibernation you must check the Allow the device to wake the computer check box within the LAN Device properties This feature does not effect the Wake up on LAN from sleep or hibernation Power will be automatically turned on when a signal is received from an administrator s computer which is connected via a network The following settings can be changed when the Built in LAN is Enabled Connect the AC adaptor when using the Wake up on LAN function The battery retention time will be shorter than the times listed in this manual when this function is enabled Enab
44. EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006 95 EC for the supplied power adapter Furthermore the product complies with the Ecodesign Directive 2009 125 EC ErP and its related implementing measures This product and the original options are designed to observe the related EMC Electromagnetic Compatibility and safety standards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have connected implemented those options cables have to provide assurance that the system PC plus options cables still fulfils the required standards To avoid general EMC problems the following guidance should be noted BR Only CE marked options should be connected implemented m Only best shielded cables should be connected Working environment This product was designed to fulfil the EMC Electromagnetic Compatibility requirements to be observed for so called Residential commercial and light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved vi Satellite U840 U800 Series E Industrial Environments e g environments where a mains voltage of 380 V three phase is used
45. FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM Canadian regulatory information Canada only User s Manual This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications Note that Canadian Department of Communications DOC regulations provide that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations vii Satellite U840 U800 Series Cet appareil num rique de la class B respecte toutes les exgences du R glement sur le mat riel brouileur du Canada Following information is only valid for EU member States Disposal of products User s Manual The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in separate collection of products and batteries you will help to as
46. IBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit Failure to do so could result in a fire or electric shock possibly resulting in serious injury Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region For use in other regions please buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adaptor to the computer always follow the Steps in the exact order as described in the User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal pa
47. If the problem persists then you should refer to the documentation supplied with your memory media card for further information Remove the memory media card from the computer and check to ensure that it is not write protected Check to ensure the required file is actually on the memory media card that is inserted into the computer If you are still unable to resolve the problem contact TOSHIBA Support If you are using a USB mouse you should also refer to both the USB mouse section in this chapter and the documentation supplied with your mouse Touch Pad Problem The Touch Pad does not work On screen pointer does not respond to pointing device operation Double tapping Touch Pad does not work Procedure Check the Device Select settings Click Start gt Control Panel gt Hardware and Sound gt Mouse Pressing hot keys to enable In this instance the system might be busy Try moving the mouse again after waiting a short while In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the Double Click Speed as required and click OK Problem The on screen pointer moves too fast or too slow The reaction of Touch pad is either too sensitive or not sensitive eno
48. Mode disable Sleep Mode within the Power Options to access it Start gt Control Panel gt System and Security gt Power Options BR Touse the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode The Sleep Mode feature provides the following benefits BH Restores the previous working environment more rapidly than does the Hibernation Mode feature T A User s Manual Satellite U840 U800 Series E Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature BH Allows the use of the panel power off feature Executing Sleep Mode You can enter Sleep Mode in one of three ways E Click Start point to the arrow icon EZZ and then select Sleep from the menu BH Close the display panel Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Security gt Power Options BR Press the power button Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Security gt Power Options When you turn the power back on you can continue where you left when you shut down the computer BR When the computer is in Sleep Mode the power indicator will blink amber BR fyou are operating the computer on battery power you can lengthen the overall opera
49. R Click the icon in the notification area then click the Enable PC Health Monitor message the first time you run the application and Run PC Health Monitor every time thereafter No matter which method is used the TOSHIBA PC Health Monitor explanation screen will be displayed Clicking Next will display the PC Health Monitor Software Notice amp Acceptance screen Please carefully read the information displayed Selecting ACCEPT and clicking OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected information Once the program is enabled the TOSHIBA PC Health Monitor screen is displayed and the program will begin monitoring system functions and collecting information 4 20 Satellite U840 U800 Series If a TOSHIBA PC Health Monitor message is displayed A message will be displayed if any changes which may interfere with the operation of the program are detected Follow the instructions displayed on screen in the message System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem You can also create recovery media and restore the system The following items will be described in this section BR System Recovery Options m Creating Recovery Media BH Restoring the pre installed software from your created Recovery Media BH Restoring the pre
50. Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required General authorization required for network and service supply This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Only for indoor applications Restrictions for Use of 5150 5350MHz Frequencies in Europe Italy Luxembourg User s Manual Implemented For private use a general authorization is required if WAS RLAN s are used outside own premises General authorization required for network and service supply Russian Limited Federation Satellite U840 U800 Series e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m Restrictions for Use of 5470 5725MHz Frequencies in Europe Italy Luxembourg Implemented Russian Limited Federation For private use a general authorization is required if WAS RLAN s
51. Series TOSHIBA Service This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs When enabled this application periodically transmits to our servers a limited amount of system information which will be treated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility click Start gt All Programs gt TOSHIBA gt Support amp Recovery gt Service Station TOSHIBA Bulletin Bulletin Board is a convenient place to pin things Board to visually organize in a fun and creative way Simply drag and drop your favorite pictures files or notes to pin them on the Board You can use it to create thumbnail shortcuts reminders to do list and so on according to your personal style To access this utility click Start gt All Programs gt TOSHIBA gt Tools amp Utilities gt Bulletin Board TOSHIBA ReelTime This application is a graphical history indexing tool that enables you to view recently accessed files in a fun and easy to use format View and scroll through your history of opened or imported files via thumbnails in an intuitive user interface To access this utility click Start gt All Programs gt TOSHIBA gt Tools amp Utilities gt ReelTime TOSHIBA Sleep Utility This utility is able to either enable or disable the fo
52. TOSHIBA Leading Innovation gt gt gt User s Manual Satellite U840 U800 Series Satellite U840 U800 Series Table of Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 User s Manual Preface General Precautions Getting Started Equipment checklist lt 2 eege A Aiea deed ed 1 1 G tting Started wisceccscccciecitensicessiedccntecencedceredie cdunecneveabewsnds ddvanncewsiavenntnes 1 2 The Grand Tour Front with the display closed ccscccseeenesseeeseseeeeeeeeeenaseeeeeseeneneneeens 2 1 BET EE 2 1 le LE E 2 3 Bak E E A E E E 2 4 Underside Steeg 2 4 Front with the display open ssss ssssssssunssnnnnnnnnnennrnnnnnnnnnnnnnnnnnnnnnnnnnnnne nnn 2 5 Internal Hardware Components 2 ecceeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeee 2 8 Operating Basics Using the Touch Pad EE 3 1 THe Keyboard EE 3 2 Wireless COMMUNICATIONS ceccceeeee eset cess ee eeseeeeeeeeeeeeseneeeeeeneneeeeees 3 5 LAN E 3 8 Optional devices eceecsseeeeeeseeeeseeenenseneeseeenseseeeesnneeeeseseeeeeeseesnnsnneeess 3 10 Memory media cceeeeceeeeeeeeeee ee eeeeeeeeeeeeeeseeseseeeesaseeeeseseeneneeeeeenennenenees 3 10 ell Ae TEE 3 14 Sec rity JOCK sasssa annaa aaa aa aaa 3 16 Optional TOSHIBA Accessories eseeeeeeneeeeeeenseeeeeeseeseeeeeeenneeeeenes 3 16 Sound System EE 3 17 Video mode svgegeeuuEERSCEERveEEeOENENEEEEEEEEENRNEEE aai uaaa Kaanaa aiaa 3 18 Computer Handling cccecceseneeeeeeense
53. U800 Series Low battery When battery power is exhausted to the point automatic Hibernation that computer operation cannot be continued the Mode system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options Heat dispersal To protect against overheating the processor has an internal temperature sensor so that if the computer s internal temperature rises to a certain level the cooling fan is turned on or the processing speed is lowered This can be specified in the Power Options Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the Hard Disk Drive so that when you next turn the power on again you can continue working right where you left off Refer to the Turning off the power section in Chapter 1 Getting Started for more details Sleep Mode If you have to interrupt your work you can use this feature to allow you to turn off power to the computer without exiting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing the
54. USB Wakeup function will now work but the Sleep and Charge function will be disabled Satellite U840 U800 Series Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag Starting the TOSHIBA Sleep Utility To start the utility click Start gt All Programs gt TOSHIBA gt Tools amp Utilities gt Sleep Utility Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function Select the Enable Sleep and Charge check box to enable this function for the compatible USB ports The default state is disabled Power supply mode settings Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function Auto Mode Default is suitable for a wide range of digital audio players However determining which mode is suitable for your USB device is unknown without trying Try each mode using the following procedure from Auto Mode to Alternate Mode to find the suitable mode for your USB device to charge This function may not be able to be used with some connected external devices even if the appropriate mode is selected In this situation clear the Enable Sleep and Charge check box and stop using this function Battery Settings This utility can be used to specify the lower limit of
55. ain multimedia computer generated graphics or video applications muse of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided design applications Huse of several applications or functionalities simultaneously BR use of computer in areas with low air pressure high altitude gt 1 000 meters or gt 3 280 feet above sea level muse of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or gt 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your computer documentation or visit the TOSHIBA website at www pcsupport toshiba com for details CPU performance may also vary from specifications due to design configuration Under some conditions your computer product may automatically shut down This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum performance use your computer product only under recommended Satellite U840 U800 Series conditions Read additional restrictions in your product documentation Contact TOSHIBA technical service and support refer to TOSHIBA support section in Chapter 6 Troubleshooting for more information
56. al Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Refer to the FCC information section for the detailed information Caution Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits Nevertheless the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized In the usual operating configuration the distance between the antenna and the user should not be less than 20cm Please refer to the computer user s manual for the details regarding antenna location The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Caution Radio Frequency Interference Requirements User s Manual This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance transmitting power or alter original ch
57. allows you to change the Panel Open Power On setting Enabled Enables the Panel Open Power On function When you open the display panel while your computer is turned off the system will boot up automatically Disabled Disables the Panel Open Power On function Default The Panel Open Power On feature is supported with some models Keyboard This tab allows you to set conditions for the Keyboard Function Keys mode without pressing FN first This feature allows you to configure the Function Keys Mode For the Hot key functions can be performed please refer to the Hot keys section in Chapter 3 Operating Basics 3 User s Manual Satellite U840 U800 Series Special function Press the function key by itself to use special mode functions Hold FN first to use standard F1 F12 functions Standard F1 F12 Press the function key by itself to use standard mode F1 F12 functions Hold FN first to use special functions Wake up on Keyboard When this feature is enabled and the computer is in Sleep Mode you can turn on the system by pressing any key However please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode Enabled Enables the Wake up on Keyboard function Disabled Disables the Wake up on Keyboard function Default USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation If your operating system does not support US
58. and or pre installed software applications or media content Actual formatted capacity may vary Over a period of time and depending on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics processing unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory will vary depending on system memory size and other factors Wireless LAN User s Manual The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed will be lower than the theoretical maximum speed Satellite U840 U800 Series Copy Protection Applicable copy p
59. aracteristic as well as performance to an approved low power radio frequency devices Satellite U840 U800 Series Article 14 The low power radio frequency devices shall not influence aircraft security and interfere legal communications If found the user shall cease operating immediately until no interference is achieved The said legal communications means radio communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Using this equipment in Japan User s Manual In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Important notice The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory production lines Other Radio Stations 1 Before using this equipment ensure that it does not interfere with any of the equipment listed above 2 If this equipment causes RF interference to other radio stations promptly change the frequency be
60. are used outside own premises General authorization required for network and service supply e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m To remain in conformance with European spectrum usage laws for Wireless LAN operation the above 2 4GHz and 5GHz channel limitations apply for outdoor usage The user should use the wireless LAN utility to User s Manual Satellite U840 U800 Series check the current channel of operation If operation is occurring outside of the allowable frequencies for outdoor use as listed above the user must contact the applicable national spectrum regulator to request a license for outdoor operation Canada Industry Canada IC This device complies with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met USA Feder
61. arge function is enabled Reconnect the external device after turning the computer ON If the external device still does not work connect device to an USB port that does not have the Sleep and Charge function or change to disable the Sleep and Charge function Satellite U840 U800 Series Problem Procedure The USB Wakeup When Sleep and Charge function is enabled the function does not USB WakeUp function does not work for ports work that support the Sleep and Charge function In that case use an USB port that does not have the USB Sleep and Charge function or change to disable Sleep and Charge function Sound system In addition to the information in this section please also refer to the documentation supplied with your audio device Problem Procedure No sound is heard Adjust the volume To increase the volume click the volume up button and to decrease it click the volume down button Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is In this instance you may be experiencing feedback heard from either the internal microphone or an external microphone connected to the computer please refer to Sound System in Chapter 3 Operating Basics for further information Volume cannot be
62. as detailed below A A Satellite U840 U800 Series 1 Turn on the power as described in Chapter 1 Getting Started The following message will appear in the screen Enter Password At this point the hotkeys do not work They will function after you enter the password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times in a row or if you don t enter the password within 1 minute the computer shuts off In this case some features that can power on the computer automatically Wake up on LAN Task Scheduler etc may not work You must turn the computer back on to retry password entry HW Setup il This section explains how to use the TOSHIBA HW Setup program to configure your computer and provides information on settings for various functions After you changed the settings of HWSetup a dialog box may appear to prompt you that the changes will take effect after the computer is restarted Make sure to restart your computer immediately to apply these changes Accessing HW Setup To run the HW Setup program click Start gt All Programs gt TOSHIBA gt Tools amp Utilities gt HWSetup HW Setup window User s Manual The HW Setup window contains a number of tabs General Password Display Boot Setting Keyboard USB LAN and SATA to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply OK Ac
63. ase the F12 key 4 Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media Please refer to the Boot Setting section for further information 5 A menu will be displayed from which you should follow the on screen instructions When drivers utilities are installed you can setup the respective drivers utilities from the following place To open the setup files Click Start gt All Programs gt TOSHIBA gt Support amp Recovery gt Applications and Drivers If you have previously chosen to remove the recovery partition and are trying to create Recovery Media you will see the following message The Recovery Media Creator can not be launched because there is no recovery partition When there is no recovery partition the Recovery Media Creator cannot make Recovery Media However if you have already created a Recovery Media you can use it to restore the recovery partition If you have not created Recovery Media please contact TOSHIBA support for assistance 4 23 Satellite U840 U800 Series Restoring the pre installed software from the Recovery Hard Disk Drive T User s Manual A portion of the total Hard Disk Drive space is configured as a hidden recovery partition This partition stores files which can be used to restore pre installed software in the event of a problem If you subsequently set up your Hard Disk Drive again do not change delet
64. available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system will still be approximately 3 GB only Computers configured with a 64 bit operating system can address 4 GB or more of system memory Battery Life User s Manual Battery life may vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are Satellite U840 U800 Series achieved on select models and configurations tested by TOSHIBA at the time of publication Recharge time varies depending on usage Battery may not charge while computer is consuming full power After going through many charge and discharge cycles the battery will lose its ability to perform at maximum capacity and will need to be replaced This is a normal phenomenon for all batteries Hard Disk Drive HDD Capacity LCD 1 Gigabyte GB means 10 1 000 000 000 bytes using powers of 10 The computer operating system however reports storage capacity using powers of 2 for the definition of 1 GB 230 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System
65. bps bits per second CD compact disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc ReWritable CMOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R DL Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc Read Only Memory DVD RW Digital Versatile Disc ReWritable DVD R DL Digital Versatile Disc Recordable Double Layer FDD floppy diskette drive FIR fast infrared GB gigabyte HDD Hard Disk Drive HDMI High Definition Multimedia Interface IDE integrated drive electronics IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request KB kilobyte Glossary 1 Satellite U840 U800 Series LAN local area network LCD liquid crystal display LED light emitting diode MB megabyte MMC multi media card OCR optical character recognition reader PC personal computer PCI peripheral component interconnect RAM random access memory RGB red green and blue ROM read only memory RTC real time clock S P DIF Sony Philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDRAM synchronous dynamic random access memory SLI Scalable Link Interface SSD Solid state d
66. cable into the HDMI out port on your computer T Satellite U840 U800 Series Figure 3 6 Connecting the HDMI out port 1 HDMI out port 2 HDMI cable Please do not plug unplug an HDMI device under the following conditions m The system is starting up m The system is shutting down When you connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and re plug it please wait at least 5 seconds before you re plug the HDMI cable again When you change the display output device by hot key the playback device may not switch automatically In this case in order to set the playback device to the same device as the display output device please adjust the playback device manually by the following steps 1 Click Start gt Control Panel gt Hardware and Sound gt Sound 2 In the Playback tab select the playback device which you want to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device 4 Click the Set Default button if it is available 5 Click OK to close the Sound dialog Settings for display video on HDMI T User s Manual To view video on the HDMI display device be sure to configure the following settings otherwise you may find that nothing is displayed Be sure to use the HotKey to select
67. cally to Windows If authentication was successful but an authentication error subsequently occurred during the login to Windows you will be asked to provide your account information TOSHIBA Password Utility T The TOSHIBA Password Utility provides two levels of password security User and Supervisor Passwords set by the TOSHIBA Password Utility function are different from the Windows password User Password To start the utility point to or click the following items Start gt All Programs gt TOSHIBA gt Support amp Recovery gt TOSHIBA Assist gt SECURE gt User password Please refer to the User Password section for further information Supervisor Password If you set a Supervisor Password some functions will be restricted when a user logs on with the User Password To set a Supervisor Password Start gt All Programs gt TOSHIBA gt Support amp Recovery gt TOSHIBA Assist gt SECURE gt Supervisor password This utility lets you do the following BH Register or delete the Supervisor Password E Specify restrictions for general users Starting the computer by password T User s Manual If you have already registered a user password there is one way to start the computer BR Enter the password manually The password is necessary only if the computer was shut down in Hibernation mode or boot mode not in Sleep mode and Restart To enter a password manually follow the steps
68. cepts your changes and closes the HW Setup window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the HW Setup window T User s Manual Satellite U840 U800 Series Some options shown in grey are possible to confirm their status General This window displays the BIOS EC version and contains two buttons Default and About Default Return all HW Setup values to the factory settings About Display the HW Setup version Setup This field displays the installed BIOS Version date and EC Version Password This option allows you to set or reset the user password for power on User Password Lets you register a new password or change remove an existing password Not Registered Changes or remove the password default Registered Selects the password A dialogue box will appear to allow you to set the password To enter a user password 1 Select Registered to display the following prompt Enter Password Enter a password The character string you enter is displayed as a string of asterisk 2 Click OK The following message appears allowing you to verify the password Verify Password 3 If character strings match the password is registered Click OK If they do not match the following message appears You must repeat from step 1 Entry Error To delete a user password 1 Select Not Registered to display the following prompt Enter Password 2 E
69. cure Digital SD Card SD memory card SDHC memory card SDXC memory card miniSD Card microSD Card m Memory Stick PRO MultiMediaCard MMC BH Please note that an adaptor is required to use miniSD microSD Card m Please note that not all memory media have been tested and verified to work correctly Therefore it is not possible to guarantee that all memory media will operate properly m The slot does not support Magic Gate functions Figure 3 4 Examples of memory media Se SG BoP Secure Digital SD Card microSD card adaptor and microSD card MultiMediaCard MMC Memory Stick Memory media User s Manual This section provides the important safety precautions in order to handle your memory media Points to note about the memory media card SD SDHC SDXC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or playback protected material on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC and SDXC memory cards BH SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing T F Satellite U840 U800 Series The SD memory card logo is
70. discrepancies between the computer and the manual Trademarks User s Manual Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation Windows Microsoft and Windows logo are registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries SRS and SRS logo are trademarks or registered trademarks of SRS Labs Inc SRS technology is incorporated under license from SRS Labs Inc ConfigFree is a trademark of TOSHIBA Corporation TouchPad is a trademark of Synaptics Inc Wi Fi is a registered trademark of the Wi Fi Alliance Secure Digital and SD are trademarks of SD Card Association Memory Stick and Memory Stick PRO are trademarks or registered trademarks of Sony Corporation FCC User s Manual Satellite U840 U800 Series MultiMediaCard and MMC are trademarks of MultiMediaCard Association QUALCOMM is a trademark of Qualcomm Incorporated registered in the United States and other countries ATHEROS is a trademark of Qualcomm Atheros Inc registered in the United States and other countries Realtek is a registered trademark of Realtek Semiconductor Corporation Other trademarks and registered trademarks not listed above
71. ditions of prolonged non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Hard Disk Drive HDD Capacity For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section in Appendix C RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar User s Manual 2 9 Satellite U840 U800 Series Video RAM The memory in a computer s graphics adaptor used to store the image displayed on a bitmap display The amount of Video RAM available is dependent on the computer s system memory Start gt Control Panel gt Appearance and Personalization gt Display gt Adjust resolution The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Memory The memory modules are installed in the computer Legal Footnote Memory Main System For more information regarding Memory Main System please refer to the Legal Footnotes section in Appendix C Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time Therefore software written for a given video mode will run on any compu
72. e or add partitions in a manner other than specified in the manual otherwise you may find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your Hard Disk Drive you may find that it becomes impossible to setup your computer When the sound mute feature has been activated be sure to disable this to allow sounds to be heard before starting the restore process Please refer to The Keyboard in Chapter 3 Operating Basics for further details You can not use System Recovery Options if restoring the pre installed software without System Recovery Options When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost Turn off your computer 2 While holding down 0 zero key on the keyboard turn on your computer 3 A menu will be displayed from which you should follow the on screen instructions 4 24 Satellite U840 U800 Series Chapter 5 Power and Power Up Modes The computer s power resources include the AC adaptor battery pack and any internal batteries This chapter provides details on making the most effective use of these resources and includes information on charging batteries tips for saving battery power and information on the different power up modes Power conditions The computer s operating capability and battery charge status are affected by different power cond
73. ection explains computer handling and maintenance Cleaning the computer A User s Manual To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it RH Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage BR Clean the plastics of the computer using a slightly water dampened cloth RB You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth Never spray cleaner directly onto the computer or let liquid run into any part of it Never use harsh or caustic chemical products to clean the computer Satellite U840 U800 Series Moving the computer While the computer is designed for flexible day to day usage you should exercise a few simple precautions when moving it in order to help ensure trouble free operation RB Make sure all disk disc activity has ended before moving the computer m Turn off shut down the computer m Disconnect the AC adaptor and all peripherals before moving the computer BH Close the display panel BR Do not pick up the computer by its display panel BH Before carrying your computer shut it down disconnect the AC
74. eeeeeeeneeseeeeseseeeeeeseeeeseeeesnnnneeenss 3 18 W IE TO E CT 3 19 Utilities amp Advanced Usage Utilities and Applications ENEE 4 1 Special features cceesssceeeeeeeeeseeeeeeeeeeeeseeeseseeeeeesneeeesseeseesseeseeseeeeseees 4 6 Using the TOSHIBA Sleep Utility 2 0 0 cee cseeeeeeseneeeeeeeenseeeeeeeeeeneeeeeens 4 7 Using the TOSHIBA Face Recognition cccceseneseeeeessneeeeseeneeeeeens 4 9 TOSHIBA Password Utility 0 00 0 cceeceseeeeeeeeceeeseeeeeeeeeeenseneeeseeneneneeees 4 13 HW SCT E 4 14 Chapter 5 Chapter 6 Appendix A Appendix B Appendix C Appendix D User s Manual Satellite U840 U800 Series TOSHIBA PC Health Monitor ecccssseee esse eeseeeseeeeeesseeesseeneneeeees 4 19 System Recovery ou cceceeeeeceeeseseeeeseeeeeeseeeesnseeseeeeeesnseeeeseseeseesseesneseeeeess 4 21 Power and Power Up Modes Power CONGITIONS cicsisced ceceeceesesececadadeedscedtateded caveeneesecedenddedecescndecesdccexeed Power up Modes ceeeeee sence eeeee ee neeeeeeseaeeeeneesescneesesenensseaeenseeeeseeeneneneaees Panel power on off System automatic Sleep Hibernation cceseeeseeeeeeeeeeeeeenneseneees 5 7 Troubleshooting Problem solving PLOCeSS cccseeeeeeseneeeseeeeeseeeeeseeneeeeeeeenseeeseseeneneneees 6 1 Hardware and system checklist ccccceeeecseneeeeseeeeeeeeseeseeeseeeeeneseeees 6 4 TOSHIBA support ciccscsccsitecsceccescseresessecudnenessaueereunae ccctuedeuiddeeeeduenuinenris
75. em is off Leave the AC adaptor connected while using this feature m The Link speed 10 100 megabits per second changes automatically depending on the network conditions connected device cable or noise and so on LAN cable types AN The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable follow the steps as detailed below E Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system may hang up BR Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur Donot connect any power supplying device to the LAN cable that is connected to the LAN jack Otherwise malfunctions or damage may occur 1 Turn off the power to all external devices connected to the computer User s Manual 3 9 Satellite U840 U800 Series 2 Plug one end of the cable into the LAN jac
76. er Follow the on screen instructions on each screen in order to properly install the operating system When it is displayed be sure to read the Software License Terms carefully Turning off the power User s Manual The power can be turned off in one of three modes either Shut Down Mode Hibernation Mode or Sleep Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 If you have entered data either save it to the Hard Disk Drive or to other storage media BR fyou turn off the power while a disk disc is being accessed you may lose data or damage the disk BR Never turn off the power while an application is running Doing so could cause loss of data BR Never turn off the power disconnect an external storage device or remove storage media during data read write Doing so can cause data loss 2 Click Start Click the Shut down button EPZA Turn off any peripheral devices connected to your computer G3 User s Manual Satellite U840 U800 Series Do not turn the computer or peripheral devices back on immediately wait a short period to avoid any potential damage Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memor
77. feature Starting Hibernation Mode To enter Hibernation Mode follow the steps below 1 Click Start 2 Point to the arrow icon Egal and then select Hibernate from the menu Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid In order to define these settings you can follow the steps as described below 1 Click Start and click the Control Panel 2 Click System and Security and click Power Options 3 Click Choose what the power buttons do or Choose what closing the lid does 4 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 5 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the Hard Disk Drive After you turn off the computer and the content of memory has been saved to the Hard Disk Drive turn off the power to any peripheral devices A Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge Restarting the computer Certain conditions require that you reset the computer for example if BR You change certain computer settings BH An error occurs and the computer does not respond to your keyboard commands User s Manual 1 9 User s Manual Satellite U840 U800 Series If
78. from the keyboard without running a system program This feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time with power being restored when the hard disk drive is next accessed This can be specified in the Power Options This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time This can be specified in the Power Options Two levels of password security supervisor and user are available to prevent unauthorized access to your computer A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options This feature lets you configure the computer in order to save battery power This can be specified in the Power Options This feature automatically turns power to the computer off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options Satellite U840
79. h functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation BR Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any wireless functionality BR Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury E t may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802 11 Wireless LAN standard User s Manual 3 5 User s Manual Satellite U840 U800 Series Frequency Channel Selection of 5GHz for IEEE 802 11a or and IEEE802 11n Frequency Channel Selecti
80. he computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer you may need to contact TOSHIBA for additional technical assistance User s Manual 6 14 Satellite U840 U800 Series Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following BR Review troubleshooting sections in the documentation supplied with your software and or peripheral devices BR If aproblem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance BH Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support User s Manual If you are still unable to solve the problem and suspect that it is hardware related visit TOSHIBA technical support website http www toshiba co jp worldwide Satellite U840 U800 Series Appendix A Specifications This appendix summarizes the Computere technica
81. ible ports even when the power of the computer is turned OFF USB bus power DC5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cannot be charged solely by supplying USB bus power DC5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use D Using the sleep and charge function to charge external devices will take longer than charging the devices with their own chargers BR If Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off It is recommended that you connect the AC adaptor to the computer when enabling the Sleep and Charge function BH External devices connected to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an operational state When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for safety reasons BR When Sleep and Charge function is enabled the USB Wakeup function does not work for compatible ports In that case if there is a USB port that does not have the Sleep and Charge function attach the mouse or keyboard to it If all USB ports have the Sleep and Charge function change to disable Sleep and Charge function The
82. ing used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication shown below appears on this equipment DDO 44 2 A DS 0F 4 LGE 1 2 4 This equipment uses a frequency of 2 4GHz 2 DS This equipment uses DS SS modulation Satellite U840 U800 Series ad OF This equipment uses OFDM modulation 4 The interference range of this equipment is less than 40m 5 mmm This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems gt 3 Indication for Bluetooth The indication shown below appears on this equipment SESCH De 2 4 This equipment uses a frequency of 2 4 GHz FH This equipment uses FH SS modulation 1 The interference range of this equipment is less than 10 m EE This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is impossible to avoid the band of mobile object identification systems pa COS 4 About the JEITA 5GHz Wireless LAN supports W52 W53 W56 Channel IEEE802 11b g n IEEE802 11a n w56 Device Authorization User s Manual This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low
83. installed software from the Recovery Hard Disk Drive System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory The System Recovery Options menu includes tools to repair startup problems run diagnostics or restore the system See the Windows Help and Support content for more information about Startup Repair The System Recovery Options can also be run manually to repair problems The procedure is as follows Follow the instructions shown on the on screen menu 1 Turn off the computer 2 While holding the F8 key turn on the computer 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Follow the on screen instructions Ni Check your Windows manual for more information on backing up your I system including the system image backup feature Creating Recovery Media This section describes how to create Recovery Media T BH Be sure to connect the AC adaptor when you create Recovery Media User s Manual 4 21 User s Manual Satellite U840 U800 Series Be sure to close all other software programs except the Recovery Media Creator Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power Do not use power saving features Do not write to the media when the virus check software is running Wait for it to finish then disable
84. ith the Intel Rapid Start Technology the Windows can rapidly resume from Hibernation Mode and battery life will be longer than when in Sleep Mode Intel Rapid Start Technology is enabled at factory default The computer will switch to Hibernation Mode after two hours of Sleep Mode You can use BIOS Setup to enable disable the function and change the specified time setting from Sleep Mode to Hibernation Mode 1 Press and hold the F2 key and then turn on the computer the BIOS setup utility will load 2 Select Power Management 3 Enable Disable Intel R Rapid Start Technology function 4 You can select the period of time from Sleep Mode to Hibernation Mode using Rapid Start Entry after If the Immediately option is selected the computer will switch to Hibernation Mode immediately after your computer goes into the Sleep Mode BR When Intel Rapid Start Technology is enabled switching from Sleep Mode to Hibernation Mode consumes power When you carry your computer aboard on an aircraft or in places where electronic devices are regulated or controlled always power off your computer BR When Intel Rapid Start Technology is enabled Wake up on LAN Wake up on USB or Wake up from Sleep Mode automatically functions are not available when the computer has been switched from Sleep Mode to Hibernation Mode E The Windows cannot be restored normally if the battery is exhausted when the computer is moving from Sleep Mode to Hibernatio
85. itions including whether an AC adaptor is User s Manual connected and what the charge level is for that battery The LED in the table below refers to the DC IN Battery indicator AC adaptor connected AC adaptor not connected Battery fully charged Battery partially charged or no charge Remaining battery capacity is above low battery trigger point Remaining battery capacity is below low battery trigger point Remaining battery capacity is exhausted Power on e Operates e No charge e LED white e Operates e Charge e LED amber e Operates e LED off e Operates e LED flashes amber Computer shuts down Power off no operation e No charge e LED white Quick charge e LED amber Satellite U840 U800 Series Monitoring of power condition As shown in the below table the DC IN Battery and Power indicators on the system indicator panel alert you to the Computers operating capability and battery charge status DC IN Battery indicator Check the DC IN Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected The following indicator conditions should be noted i Flashing amber Amber White No light BR The battery charge is low the AC adaptor must be connected in order to recharge the battery Hm Indicates a problem with the power supply You should initially try plugging the AC adaptor into another power
86. ity allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot key functions In use the utility allows you to make the FN key sticky that is you can press it once release it and they press one of the Function keys in order to access its specific function When set the FN key will remain active until another key is pressed TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows If the verification is successful the user will be logged into Windows automatically The user can thus avoid having to enter a password or the like which makes the login process easier For more information please refer to the Using the TOSHIBA Face Recognition section User s Manual Bluetooth Stack for Windows by Toshiba TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA eco Utility TOSHIBA HDD SSD Alert Utility Satellite U840 U800 Series This software enables communication between the computer and external Bluetooth devices such as printers and mobile phones Bluetooth functions cannot be used in models that do not have a Bluetooth module installed TOSHIBA Assist is a graphical user interface that provides access to specific tools utilities and applications that make the use and configuration
87. k Press gently until you hear the latch click into place Figure 3 3 Connecting the LAN cable ZS 2 EA AE SS 2 LAN cable 3 Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software vendor before using or configuring a network connection 1 LAN jack Optional devices Optional devices can expand the computer s capabilities and its versatility This section describes the connection or installation of the following devices Cards memory m Memory media m Secure Digital SD Card SD memory card SDHC memory card SDXC memory card miniSD Card microSD Card m Memory Stick PRO BR MultiMediaCard Peripheral devices BR HDMI device Other BR Security lock BH Optional TOSHIBA accessories Memory media The computer is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the Memory media slot Never allow metal objects such as screws staples and paper clips to enter the Memory User s Manual Satellite U840 U800 Series media slot Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury BR This Memory media slot supports the following memory media BH Se
88. k also referred to in this manual as the main battery Real Time Clock RTC battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working You can change the Real Time Clock settings in the BIOS setup utility To access it press and hold the F2 key and then turn on the computer the BIOS setup utility will load Please refer to Chapter 6 Troubleshooting for further information The RTC battery does not charge while the computer is turned off even if the AC adaptor is attached Care and use of the battery pack A User s Manual This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions E The computer s RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed Dispose of the battery as required by local ordinances or regulations E Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Otherwise the electrolyte solution might leak batte
89. l Computer BR AC adaptor and power cord 2 pin plug or 3 pin plug Documentation User Information Guide BR Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Software User s Manual The following Windows operating system and utility software are pre installed Windows 7 TOSHIBA Recovery Media Creator TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA Resolution Plug in For Windows Media Player TOSHIBA eco Utility TOSHIBA Bulletin Board TOSHIBA ReelTime TOSHIBA HW Setup Utility TOSHIBA Value Added Package 1 1 T Satellite U840 U800 Series TOSHIBA Web Camera Application TOSHIBA Face Recognition TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility User s Manual this manual You may not have all the software listed above depending on the model you purchased Getting Started i T All users should be sure to read the section Starting up for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the fo
90. l specifications Physical Dimensions Size 342 w x 232 d x 19 9 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 20 to 80 95 F noncondensing Non operating 20 C 4 F to 60 C 10 to 90 140 F noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum Power Requirements AC adaptor 100 240V AC 50 or 60 Hz cycles per second Computer 19V DC User s Manual A 1 Satellite U840 U800 Series Appendix B AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the following specifications Wire size Minimum 0 75 mm Current rating Minimum 2 5 amperes Certification agencies User s Manual China CQC U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type HOS5VVH2 F or HO3VVH2 F and for three
91. led Enables Wake up on LAN from shutdown Disabled Disables Wake up on LAN from shutdown Default Built in LAN This feature enables or disables the Built in LAN Enabled Enables Built in LAN functions Default Disabled Disables Built in LAN functions SATA This feature allows you to set conditions for SATA SATA Interface setting This feature allows you to set SATA interface setting Performance Let HDD SSD work with maximum performance Default Battery life Let HDD SSD work with battery life mode If this setting is selected this caused performance down TOSHIBA PC Health Monitor User s Manual The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health and the system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and will track specific activities related to the computer and their usage The collected information includes device operation time and number of actuations or status changes e number of power button and FN key combination uses AC adaptor battery LCD fan HDD sound volume Satellite U840 U800 Series wireless communication functionalities and USB information date of initial system use and also computer and device usage e power settings battery temperature and recharging CPU memory backlight illumination time and temperatures
92. ligent power supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ability to produce apparent power problems Overheating power down If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shuts down to prevent any damage in this instance all unsaved data in memory will be lost Problem Procedure Computer shuts Leave the computer off until it reaches room down automatically temperature If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact TOSHIBA Support AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN Battery indicator Please refer to Chapter 5 Power and Power Up Modes for further information User s Manual 6 4 Problem AC adaptor doesn t power the computer Battery Satellite U840 U800 Series Procedure Check the connections to make sure that the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support If you suspect a problem with the battery you should check
93. llowing functions BH Sleep and Charge By connecting to the USB port devices such as digital audio players are able to charge even when the computer is in Standby Sleep Mode Hibernation Mode or shutdown state To access this utility click Start gt All Programs gt TOSHIBA gt Tools amp Utilities gt Sleep Utility User s Manual 4 4 i User s Manual TOSHIBA Wireless LAN Indicator TOSHIBA Media Controller TOSHIBA Speech System TOSHIBA Resolution Plug in for Windows Media Player Satellite U840 U800 Series TOSHIBA Wireless LAN Indicator utility displays the system s Wireless LAN connection status on the logon screen You can quickly check the current Wireless LAN connection status before logging into Windows To change the settings of this utility click Start gt All Programs gt TOSHIBA gt Network amp Connectivity gt Wireless LAN Indicator Settings This application allows you to control your music pictures and videos by streaming content to any compatible device in your home To access this utility click Start gt All Programs gt TOSHIBA gt Media amp Entertainment gt TOSHIBA Media Controller For more information please refer to the TOSHIBA Media Controller Help The TOSHIBA Speech System consists of a voice composition application text to speech that analyzes documents and reads them aloud and a speech recognition application that recognizes the words
94. llowing topics Connecting the AC adaptor Opening the display Turning on the power Starting up for the first time Turning off the power Restarting the computer Use a virus check program and make sure it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to periodically back up the internal Hard Disk Drive or other main storage device to external media General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss Before you install a device or application save any data in memory to the Hard Disk Drive or other storage media Failure to do so may result in the loss of data Connecting the AC adaptor User s Manual Attach the AC adaptor when you need to charge the battery or you want to operate from AC power It is also the fastest way to get started because 1 2 User s Manual Satellite U840 U800 Series the battery pack will need to be charged before you can operate from battery power The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use this computer in almost any country region The adaptor converts AC power to DC power and reduces the voltage supplied to this computer Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSH
95. lt in support for Ethernet LAN 10 megabits per second 10BASE T or Fast Ethernet LAN 100 megabits per second 100BASE TX Refer to chapter 3 Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction Satellite U840 U800 Series E Do not connect the LAN cable to a power supply It could cause damage or malfunction Back The following figure shows the computer s back Figure 2 4 The back of the computer a TZTOSAIBA ITT Ee 1 Cooling vents Cooling vents The cooling vents help the processor to avoid overheating Underside The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 2 5 The underside of the computer 1 Stereo speakers 3 Force Shut down hole 2 Cooling vents Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal User s Manual Satellite U840 U800 Series objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Caref
96. may be used in this manual information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures BR Reorient or relocate the receiving antenna BH Increase the separation between the equipment and receiver BR Connect the equipment into an outlet on a circuit different from that to which the receiver is connected RH Consult the dealer or an experienced radio TV technician for help Only peripherals complying with the FCC class B limits may be attached to this equipment Operation with non compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception Shielded cables must be used between the external devices
97. mbination with the FN key those keys marked with icons also execute specific functions on the computer User s Manual 3 2 Satellite U840 U800 Series Soft keys FN key combinations T The FN function is used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features Please note that some software may disable or interfere with soft key operations and that the soft key settings are not restored when the computer returns from Sleep Mode Hot key functions User s Manual Hot key functions let you enable or disable certain features of the computer The Hot key functions can be performed using either the Hot Key Cards or by pressing the associated Hot keys You can configure the Function Keys Mode by selecting the Special function mode or Standard F1 F12 mode Please refer to the HW Setup section in Chapter 4 Utilities amp Advanced Usage Hot Key Cards The Hot Key Cards are normally hidden from view To use the Hot Key Cards 1 Start the TOSHIBA Cards using the following methods Press and hold the FN key in Standard F1 F12 mode Press the associated Hot key in Special function mode 2 Select the desired option The selected Card is displayed full size with its available options below it All other Cards are again hidden from view To use a Hot Key Card using a hot key in Standard F1 F12 mode 1 Press and hold the FN key 2 Press
98. mendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include BR Using the Wireless products equipment on board of airplanes or E In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless device prior to turning on the equipment Radio Regulatory Information The Wireless device is must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product This product complies with the following radio frequency and safety standards User s Manual D 2 Europe Satellite U840 U800 Series Restrictions for Use of 2400 0 2483 5MHz Frequencies in Europe France Italy Luxembourg Norway Russian Federation Outdoor use limited to 10mW e i r p within the band 2454 2483 5MHz Implemented Implemented Military Radiolocation use
99. n Mode E The partition allocation on the Hard Disk Drive for the Intel Rapid Start Technology cannot be deleted even if Intel Rapid Start Technology is disabled E Intel Rapid Start Technology can be used only for Windows 7 E Intel Rapid Start Technology cannot be used in models that do not equipped with a Solid State Drive m The Windows restore time from Hibernation Mode depends on the amount of system memory used in the computer Satellite U840 U800 Series Chapter 3 Operating Basics This chapter describes the basic operations of your computer highlights the precautions that should be taken when using it Using the Touch Pad T User s Manual To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Figure 3 1 Touch Pad and Touch Pad control buttons 1 Touch Pad 2 Touch Pad control buttons Product appearance depends on the model you purchased The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse Click Tap once Double click Tap twice Drag and drop Tap to select the item s you want to mo
100. n message will be displayed 5 Press the ENTER key the BIOS setup application will end and the computer will restart Keyboard problems can be caused by the setup and configuration of the computer please refer to the section The Keyboard in Chapter 3 Operating Basics for further information Problem Output to screen is garbled Procedure Please refer to your software s documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the keyboard you should contact TOSHIBA Support Internal display panel User s Manual Apparent computer s display panel problems may be related to the computer s setup and configuration please refer to the HW Setup section in Chapter 4 Utilities amp Advanced Usage for further information Problem No display Procedure Press the hot keys to adjust the display priority and to make sure it is not set for output to an external monitor Satellite U840 U800 Series Problem Procedure Markings appear on These marks may have come from contact with the the computer s keyboard and Touch Pad while the display panel display panel has been closed You should try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the
101. nnections for the AC adaptor and the power cord 5 Charge the battery pack until the DC IN Battery indicator glows white Satellite U840 U800 Series Power up modes The computer has three different power up modes as follows E Shut Down Mode The computer will shut down without saving data in view of this you must always save your work before you turn the computer off H Hibernation Mode Data in memory will be saved to the Hard Disk Drive BH Sleep Mode Data will be maintained in the computer s memory ai Please refer to the sections Turning on the power and Turning off the J power in Chapter 1 Getting Started for further information Windows utilities You can configure various settings associated with both Sleep Mode and Hibernation Mode within the Power Options to access it Start gt Control Panel gt System and Security gt Power Options Panel power on off You can set up your computer so that power is turned off automatically when you close the display panel and turned on again when you open it Please note that this function is only available for Sleep Mode or Hibernation Mode not for Shut Down Mode 7 If the panel power off function is enabled and you manually shut down d Windows do not close the display panel until the shut down process has been completed System automatic Sleep Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not u
102. nter the currently registered password The character string you enter is displayed as a string of asterisks User s Manual Satellite U840 U800 Series 3 Click OK If the character string you enter matches the registered password the password option is reset and the display changes to Not registered If they do not match the following message appears You must repeat from step 1 Incorrect Password Owner String This blank field is used to display a message when the password field is displayed on startup If a password is not registered the message will not be shown Display This tab lets you customize your computer s display settings for either the internal display or an external monitor Power On Display This option allows you to select the display to be used when the computer is started Please note that this setting is only available on standard VGA mode and is not available as part of the Windows Desktop properties Auto Selected Selects an external monitor if one is connected and the display panel is closed otherwise it selects the internal display Default System LCD Only Selects the internal LCD even if an external monitor is connected Boot Setting This function allows you to modify the boot settings Boot Priority Options This tab allows you to set the priority for booting the computer The Boot Priority Options setting window will be displayed Click the up and down arrow buttons to adjust the
103. oes not continue with the next step 4 Close the remaining programs one by one by selecting the program name then End Task Closing all programs should allow you to continue working If it does not power off your computer and then restart it The computer will not start Make sure you attached the AC adaptor and power cord cable properly If you are using the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the ON OFF indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the DC IN Battery indicator If Satellite U840 U800 Series the indicator is glowing the computer is connected to a live external power source Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas E Power m USB device m Keyboard m Sound system E Internal display panel m External monitor BH Hard Disk Drive E LAN BR Memory Media Card RB Wireless LAN D Pointing device 8 Bluetooth Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power resources including an intel
104. omatically shuts down to prevent any damage In this instance all unsaved data in memory will be lost Satellite U840 U800 Series Chapter 4 Utilities amp Advanced Usage This chapter describes the utilities and special features of this computer and the advanced usage of some utilities Utilities and Applications 7 User s Manual This section describes the pre installed utilities that come with the computer and details how to start them For further information on their operation you may refer to each utility s online manual help files or README TXT file if applicable TOSHIBA Peak Shift TOSHIBA Peak Shift Control is a function that Control can help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower For instance in peak hours of power consumption such as in the daytime in the summer the power consumed from the AC power source is automatically stopped and the battery is used for PC operation The AC power can then be used to charge the battery during periods where power demand is reduced such as at night thereby reducing the load during peak periods To access the utility click Start gt All Programs gt TOSHIBA gt Tools amp Utilities gt Peak Shift Control For more information please refer to the help file TOSHIBA PC The TOSHIBA PC Diagnostic Tool will display Diagnostic Tool basic system configuration information and allow the
105. on of 2 4GHz for IEEE 802 11b g or and IEEE802 11n Roaming over multiple channels Card power management Wired Equivalent Privacy WEP data encryption based on an 128 bit encryption algorithm Wi Fi Protected Access WPA The transmission speed over the Wireless LAN and the distance over which the Wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration client design and software hardware configurations The transmission rate described is the theoretical maximum speed as specified under the appropriate standard the actual transmission speed will be lower than the theoretical maximum speed Setting 1 Please make sure that the Wireless Communication function is on 2 Click Start gt Control Panel gt Network and Internet gt Network and Sharing Center 3 Click Set up a new connection or network 4 Follow the wizard You will need the name of the wireless network together with security settings Consult the documentation accompanied with your router or ask your wireless network administrator for the settings Security BR TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection H this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data RH TOSHIBA is not liable for
106. one jack Headphone jack A 3 5 mm mini microphone jack enables connection of a three conductor mini jack for stereo microphone input A 3 5 mm mini headphone jack enables connection of stereo headphones 3 Satellite U840 U800 Series The integrated sound system provides support for the computer s internal speakers and microphone as well as allowing an external microphone and headphones to be connected via the appropriate jacks Right side The following figure shows the computer s right side Figure 2 3 The right side of the computer 1 Memory media slot wel D 3 LAN jack 2 Universal Serial Bus USB 2 0 ports sz lt Memory media slot A SR AN E User s Manual This slot lets you insert an SD SDHC SDXC memory card miniSD microSD Card Memory Stick PRO and MultiMediaCard Refer to the Optional devices section in Chapter 3 Operating Basics for more information Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Universal Serial Bus USB 2 0 port LAN jack Two Universal Serial Bus ports which comply to the USB 2 0 standard are provided on the right side of the computer The USB 2 0 port is not compatible with USB 3 0 devices This jack lets you connect to a LAN The adaptor has bui
107. ons should be observed to further reduce the risk of personal injury or damage to the computer Be certain to read the general precautions below and to note the cautions included in the text of the manual Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the following BR Never cover your computer or AC adaptor with any object RB Never place your computer or AC adaptor near a heat source such as an electric blanket or heater m Never cover or block the air vents including those located at the base of the computer RB Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents RB Always provide sufficient space around the computer BR Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment User s Manual Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condi
108. outlet if it still does not operate properly you should contact your reseller or dealer Indicates the AC adaptor is connected and the battery is charging Indicates the AC adaptor is connected and the battery is fully charged Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge will stop and the DC IN Battery indicator will go out When the battery pack s temperature falls to a normal range charging will resume this process will occur regardless of whether the computer s power is on or off Power indicator User s Manual Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted White Blinking amber No light Indicates power is being supplied to the computer and the computer is turned on Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition In Sleep Mode this indicator will turn on for one second and off for two seconds Under any other conditions the indicator does not light Battery Satellite U840 U800 Series This section explains battery types use recharging methods and handling Battery types il The computer has different types of batteries Battery pack When the AC adaptor is not connected the computer s main power source is this lithium ion battery pac
109. power data communication system radio station stipulated in the Telecommunications Business Law of Japan E Intel Centrino WiFi Link 1000 BGN b g n Wireless LAN The Name of the radio equipment 112BNHMW DSP Research Inc Approval Number D090380003 H Realtek RTL8188CE Wireless LAN 802 11n PCI E NIC b g n Wireless LAN The Name of the radio equipment RTL8188CE Japan Approvals Institute for Telecommunications Equipment Approval Number D100075001 Satellite U840 U800 Series BR Atheros AR5B225 802 11b g n Wireless LAN and Bluetooth The Name of the radio equipment AR5B225 DSP Research Inc Approval Number D110317003 The following restrictions apply BR Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment in the countries regions which are not listed in the table below As of April 2012 User s Manual Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Index User s Manual AC adaptor additional 3 17 connecting 1 2 DC IN
110. regarding the use of this software with these operating systems is listed below with further details being contained with the electronic help files supplied with the software This Bluetooth Stack is based on the Bluetooth specification depending on the model you purchased However TOSHIBA cannot confirm the compatibility between any computing products and or other electronic devices that use Bluetooth other than TOSHIBA notebook computers Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1 Fax application software Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack 2 Multi user considerations The use of Bluetooth is not supported in a multi user environment This means that when you use Bluetooth other users that are logged into the same computer will not be able to use this type of functionality Product Support The latest information regarding operating system support language support or available upgrades can be found on our web site http www toshiba europe com computers tnt bluetooth htm in Europe or www pcsupport toshiba com in the United States The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T or Fast Ethernet LAN 100 megabits per second 100BASE TX Satellite U840 U800 Series This section describes how to connect disconnect to a LAN 1 m The Wake up on LAN function consumes power even when the d syst
111. rive TFT thin film transistor USB Universal Serial Bus UXGA ultra extended graphics array VGA video graphics array WAN wide area network WSXGA wide super extended graphics array WSXGA wide super extended graphics array plus WUXGA Wide Ultra Extended Graphics Array WXGA wide extended graphics array WXGA wide extended graphics array plus XGA extended graphics array User s Manual Glossary 2
112. rmance E TOSHIBA Face Recognition records face data in a log when face recognition fails When transferring ownership or disposing of your computer please uninstall the application or delete all the logs created by the application For details on how to do this see help file E TOSHIBA Face Recognition can be used only in Windows Vista and Windows 7 Disclaimer TOSHIBA does not guarantee that the face recognition utility technology will be completely secure or error free TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF How to register the Face Recognition Data User s Manual Take a picture for facial verification purposes and register the data needed when you log in To register the data needed when you log in follow the steps as described below 1 To launch this utility click Start gt All Programs gt TOSHIBA gt Tools amp Utilities gt Face Recognition The Registration screen is displayed for a logged in user whose face has not been registered
113. rotection standards included in certain media may prevent or limit recording or viewing of the media User s Manual CA Satellite U840 U800 Series Appendix D Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum DSSS Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to E The IEEE 802 11 Standard on Wireless LANs Revision a b g n or b g n as defined and approved by the Institute of Electrical and Electronics Engineers BR The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Bluetooth wireless technology Interoperability T Bluetooth Cards are designed to be interoperable with the product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to E Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group BR Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group Please note that it is not possible to confirm the operation of all functions of all Bluetooth devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properl
114. rts Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power cord to the AC adaptor Satellite U840 U800 Series Figure 1 1 Connecting the power cord to the AC adaptor 2 pin plug a Either a 2 pin or 3 pin adaptor cord will be included with the computer Dl depending on the model 2 Connect the AC adaptor s DC output plug to the DC IN 19V jack on the left of the computer Figure 1 3 Connecting the DC output plug to the computer 1 DC IN 19V jack 2 DC output plug 3 Plug the power cord into a live wall outlet the DC IN Battery indicator on the front of the computer should glow Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity User s Manual 1 4 T Satellite U840 U800 Series Figure 1 4 Opening the display panel 1 Display panel Use
115. ry pack performance might deteriorate and the battery life might be shortened Satellite U840 U800 Series Charging the batteries T User s Manual When the power in the battery pack becomes low the DC IN Battery indicator will flash amber to indicate that only a few minutes of battery power remain If you continue to use the computer while the DC IN Battery indicator flashes the computer will enable Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge a battery pack when it becomes discharged Procedures To recharge a battery pack connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet the DC IN Battery indicator will glow amber while the battery is being charged Charging Time The following table shows the approximate time required to fully charge a discharged battery Battery type Power off Power on Battery pack 4 5 hours 6 hours 54Wh 6 cell RTC battery about 24 hours about 24 hours Please be aware that the charging time when the computer is on is affected by ambient temperature the temperature of the computer and how you are using the computer if you make heavy use of external devices for example the battery might scarcely charge at all during operation Battery charging notice The battery may not begin charging immediately under the following conditions E The battery is extremely hot or cold if the battery is extremely
116. s Next you should check any error messages against the operating system documentation A Satellite U840 U800 Series Hardware If you cannot find a software problem you should then check the setup and configuration of your hardware First run through the items in the preliminary checklist as described previously then if you still cannot correct the problem try to identify the source the next section provides checklists for individual components and peripherals Before using a peripheral device or application software that is not an authorized TOSHIBA part or product make sure the device or software can be used with your computer Use of incompatible devices may cause injury or may damage your computer If something goes wrong User s Manual Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then click Start Task Manager The Windows Task Manager window appears 2 Click the Applications tab If a program has stopped responding the words not responding appear beside its name in the list 3 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it d
117. sed for a set duration Refer to Special features in Chapter 4 for an explanation of how to set the duration User s Manual 5 7 Satellite U840 U800 Series Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability however should problems occur you are able to use the procedures detailed in this chapter to help determine the cause All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place Problem solving process Resolving problems will be much easier if you observe the following guidelines BR Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage or you may destroy valuable problem related information that can help solve the problem m Observe what is happening write down what the system is doing and what actions you performed immediately before the problem occurred Make a screenshot of the current display Please also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist User s Manual You should always consider the simplest solution first the
118. ser s Manual 3 13 Satellite U840 U800 Series When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost Removing a memory media The following instructions apply to all types of supported media devices To remove a memory media follow the steps as detailed below 1 2 A Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar Point to memory media and click the left Touch Pad control button Grasp the media and remove it Do not remove the memory media while the computer is in Sleep or Hibernation Mode The computer could become unstable or data in the memory media could be lost Do not remove only the miniSD microSD Card while leaving the adaptor in the Memory media slot HDMI Device An HDMI display device can be connected to the HDMI out port on the computer To connect the HDMI display device follow the steps as detailed below 7 As the port operation of all HDMI High Definition Multimedia Interface d display devices have not been confirmed some HDMI display devices may not function properly Connecting the HDMI out port 1 2 User s Manual Plug one end of the HDMI cable into the HDMI in port of the HDMI display device Plug the other end of the HDMI
119. sure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product Disposal of batteries and or accumulators Pb Hg Cd The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste If the battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled dust bin symbol By participating in separate collection of batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product viii Satellite U840 U800 Series rg These symbols may not stick depending on the coun
120. ter that supports that mode 7 Due to the display panel s increased resolution lines may appear broken in d when displaying images in full screen text mode Graphics controller The graphics controller maximizes display performance Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Processing Unit GPU please refer to the Legal Footnotes section in Appendix C Intel Display Power Saving Technology Intel GPU model may include the Display Power Saving Technology feature that can save the computer s power consumption by optimizing picture contrast on the internal LCD User s Manual 2 10 Satellite U840 U800 Series This feature can be used if the computer is BR running under battery mode BR using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default If you want to disable the feature you can disable it The Display Power Saving Technology feature can be disabled in the Intel Graphics and Media Control Panel You can access this control panel in one of the following ways BH Click Start gt Control Panel Select Large icons or Small icons in View by and then click Intel R Graphics and Media BR Right click on the desktop and click Graphics Properties In this control panel 1 Click Power 2 Select On battery from the drop down menu in Power Source 3 Clear the Display Power Saving Technology check box 4 Click OK
121. the display device before starting to play video Do not change the display device while playing video Do not change the display device under the following conditions BR While data is being read or written BR While communication is being carried out Satellite U840 U800 Series Select HD Format To select the display mode follow the steps as detailed below Click Start and click Control Panel Click Appearance and Personalization Click Display Click Change display settings Click Advanced settings Click List All Modes Select one of the mode at List All Modes NOaARWN gt Security lock A security lock enables you to anchor your computer a desk or other heavy object in order to help prevent unauthorized removal or theft The computer has a security lock slot on its left side into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information Connecting the security lock In order to connect a security cable to the computer follow the steps as detailed below 1 Turn the computer so its left side faces you 2 Align the security cable with the lock slot and secure it in place Figure 3 7 Security lock 1 Security lock slot 2 Security lock Optional TOSHIBA Accessories User s Manual You are able
122. the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Form Factor PCI Express Mini Card Compatibility m IEEE 802 11 Standard for Wireless LANs m Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Satellite U840 U800 Series Network Operating BR Microsoft Windows Networking System Media Access H CSMA CA Collision Avoidance with Protocol Acknowledgment ACK Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to BR Country region where the product was purchased m Type of product Wireless communication is often subject to local radio regulations Although Wireless LAN wireless networking products have been designed for operation in the license free 2 4GHz and 5GHz band local radio regulations may impose a number of limitations to the use of wireless communication equipment Radio Frequency E Band 5GHz 5150 5850 MHz Revision a and n E Band 2 4GHz 2400 2483 5 MHz Revision b g and n The range of the wireless signal is related to the transmit rate of the wireless communication Communications at lower transmit range may travel larger distances m The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials m Range is also impacted due to obstacles in the
123. the status of the DC IN Battery indicator Problem Battery doesn t power the computer Battery doesn t charge when the AC adaptor is attached Battery doesn t power the computer as long as expected User s Manual Procedure The battery may be discharged connect the AC adaptor to recharge the battery If the battery is completely discharged it will not begin charging immediately in these instances you should wait a few minutes before trying again If the battery still does not charge you should check that the power outlet the AC adaptor is connected to its supplying power this can be tested by plugging another appliance into it If you frequently recharge a partially charged battery the battery might not charge to its full potential in these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Select a power plan in the Power Options Real Time Clock Problem The BIOS setting and system date time are lost Keyboard Satellite U840 U800 Series Procedure The charge in the Real Time Clock RTC battery has run out you will need to set the date and time in the BIOS setup application by using the following steps 1 Press and hold the F2 key and then turn on the computer the BIOS setup utility will load 2 Set the date in the System Date field 3 Set the time in the System Time field 4 Press F10 a confirmatio
124. ting time by turning it off into Hibernation Mode Sleep Mode will consume more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions D Power is turned back on immediately after shutting down E Memory circuits are exposed to static electricity or electrical noise Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that the next time it is turned on the previous state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer BR Save your data While entering Hibernation Mode the computer saves the contents of memory to the Hard Disk Drive However for safety sake itis best to save your data manually BR Data will be lost if you disconnect the AC adaptor before the save is completed Satellite U840 U800 Series Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits H Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition BR You can return to your previous working environment immediately when you turn on the computer m Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature BR Allows the use of the panel power off
125. tion protect your work area from BR Dust moisture and direct sunlight E Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones BH Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters BH Extreme heat cold or humidity BR Liquids and corrosive chemicals xiii Satellite U840 U800 Series Stress injury Carefully read the nstruction Manual for Safety and Comfort It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use It also includes information on work space design posture and lighting that can help reduce physical stress Heat injury BR Avoid prolonged physical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for example if you rest the computer on your lap or if you keep your hands on the palm rest your skin might suffer a low heat injury Ifthe computer has been used for a long time avoid direct contact with the metal plate supporting the various interface ports as this can become hot BH The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you
126. too the speed setting within the Mouse Control utility fast or too slow 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The on screen The elements of the mouse responsible for pointer moves detecting movement might be dirty please refer to erratically the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support USB device In addition to the information in this section please also refer to the documentation supplied with your USB device Problem Procedure USB device does not Remove the USB device from the computer and work then reconnect it to a free port in order to ensure it is firmly attached Ensure that any required USB device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation Sleep and Charge function For more information and settings please refer to the Using the TOSHIBA Sleep Utility section in Chapter 4 Utilities amp Advanced Usage User s Manual 6 10 User s Manual Problem cannot use the Sleep and Charge function The battery depletes quickly even when turned OFF the power of the computer External devices connected to the compatible ports
127. try and region where you purchased Disposing of the computer and the computer s batteries Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation Please consult the following website www toshiba europe com computers info reach for information about the presence in our articles of substances included on the candidate list according to article 59 1 of Regulation EC No 1907 2006 REACH in a concentration above 0 1 weight by weight Following information is only for Turkey BH Compliant with EEE Regulations TOSHIBA meets all requirements of Turkish regulation 26891 Restriction of the use of certain hazardous substances in electrical and electronic equipment The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure H Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged
128. u to import and record sounds for your application please refer to the Sound System section in Chapter 3 Operating Basics for more information The Web Camera LED glows when the Web Camera is operating Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph Enables the transmission of video and use of video chat via the internet using specialized applications Please refer to the Web Camera Application Online Help for details BR Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty When recording in dimly lit environments select Night Mode which allows for brighter images with less noise Display screen Legal Footnote LCD 35 6cm 14 LCD screen configured with the following resolutions HD 1366 horizontal x 768 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when
129. ugh USB mouse Problem On screen pointer does not respond to mouse operation Double clicking does not work Satellite U840 U800 Series Procedure In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK If you are still unable to resolve the problem contact TOSHIBA Support Adjust the touch Sensitivity To access it click Start gt Control Panel gt Hardware and Sound gt Mouse If you are still unable to resolve the problem contact TOSHIBA Support Procedure In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK Satellite U840 U800 Series Problem Procedure The on screen In this instance you should initially try changing pointer moves
130. ully clean the dust on the cooling vents surface using a soft cloth Force Shut down hole Insert a slender object such as a needle into this hole to force shut down the computer when the system is hang up Front with the display open This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle for you Figure 2 6 The front of the computer with the display panel open oma Ob Of Figure 2 7 The front of the computer with the display panel open 1 Wireless communication antennas 8 Touch Pad not shown 2 Microphone 9 Touch Pad control buttons 3 Web Camera LED 10 LCD Sensor switch not shown 4 Web Camera 11 Display hinges 5 Display screen 12 DC IN Battery indicator 6 Power button 13 Power indicator 7 Keyboard 14 Wireless communication indicator Provided with some models Product appearance depends on the model you purchased Wireless Some computers in this series are equipped with communication the Wireless LAN Bluetooth antennas antennas Some computers in this series are equipped with the Wireless WAN WiMAX antennas User s Manual 2 5 User s Manual Satellite U840 U800 Series Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section in Appendix C Microphone Web Camera LED Web Camera The built in microphone allows yo
131. unt Fill in all the fields The Management screen is displayed The registered account name will be displayed Clicking on it will cause the captured image of your face to be displayed on the left How to Delete the Face Recognition Data User s Manual Delete image data account information and personal record data created during registration To delete the Face Recognition Data follow the steps as described below 1 To launch this utility click Start gt All Programs gt TOSHIBA gt Tools amp Utilities gt Face Recognition The Management screen is displayed Satellite U840 U800 Series Select a user which is displayed in the Management screen Click the Delete button You are about to delete the user data Would you like to continue will be displayed on the screen If you do not want the data to be deleted click the No button and you will then be returned to the Management screen Clicking on the Yes button will remove the selected user from the Management screen How to launch the help file For further information on this utility please refer to help file To launch the help file click on the Help button in the Management screen Windows Logon via TOSHIBA Face Recognition User s Manual This section explains how to login to Windows with TOSHIBA Face Recognition Two authentication modes are provided 1 N Mode Login screen If the face authentication tile is selected by default you can log
132. ve leave your finger on the Touch Pad after the second tap and then move the item s to their new destination Satellite U840 U800 Series The Keyboard The computer s keyboard layouts are compatible with a 104 105 key enhanced keyboard by pressing some keys in combination all of the 104 105 key enhanced keyboard functions can be performed on the computer The number of keys available on your keyboard will depend on which country region your computer is configured for with keyboards being available for numerous languages In use there are different types of keys specifically typewriter keys function keys soft keys Hot keys and Windows special keys Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator which shows the following condition When the CAPS LOCK indicator glows the keyboard will produce capitals when any letter is typed Figure 3 2 Keypad indicator 1 CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Function keys F1 F12 The function keys not to be confused with the special FN key are the twelve keys at the top of your keyboard these keys function differently from other keys F1 through F12 are called function keys because they execute programmed functions when pressed and when used in co
133. xample CTRL C means you must hold down CTRL and at the same time press C If three keys are used hold down the first two and at the same time press the third ABC When procedures require an action such as clicking an icon or entering text the icon s name or the text you are to type in is represented in the typeface you see to the left User s Manual xi Satellite U840 U800 Series Messages Messages are used in this manual to bring important information to your attention Each type of message is identified as shown below Indicates a potentially hazardous situation which could result in death or serious injury if you do not follow instructions rg Pay attention A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment ai Please read A note is a hint or advice that helps you make best use of J your equipment Terminology This term is defined in this document as follows Start The word Start refers to the button in Windows 7 HDD or Hard disk Some models are equipped with a Solid State drive Drive SSD instead of a hard disk drive In this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated User s Manual xii Satellite U840 U800 Series General Precautions TOSHIBA computers are designed to optimize safety minimize strain and withstand the rigors of portability However certain precauti
134. y CAUTION about Wireless Devices A User s Manual The wireless devices have not completed verification of connection and operation with all devices which are using the Wireless LAN or Bluetooth radio technology Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection Satellite U840 U800 Series If you should experience any such problem immediately turn off either one of your Bluetooth or Wireless LAN Please visit http Avww pc support global toshiba com if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA In Europe visit http Avww toshiba europe com computers tnt bluetooth htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications Wireless Devices and your health Wireless products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless products is safe for use by consumers These standards and recom
135. y or Insert the USB Flash Memory into one available USB port Double click the Recovery Media Creator icon on the Windows 7 desktop or select the application from Start Menu After Recovery Media Creator starts select the type of media and the title you wish to copy and then click the Create button 4 22 Satellite U840 U800 Series Restoring the pre installed software from your created Recovery Media User s Manual If the pre installed files are damaged you are able to either use the Recovery Media you have created or the Hard Disk Drive recovery process to restore the computer to the state it was in when you originally received it To perform this restoration follow the steps below When the sound mute feature has been activated be sure to disable this to allow sounds to be heard before starting the restore process Please refer to The Keyboard in Chapter 3 Operating Basics for further details You can not use System Recovery Options if restoring the pre installed software without System Recovery Options When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Load the Recovery Media into the external Optical Disc Drive or insert the recovery USB Flash Memory into one available USB port 2 Turn off the computer s power 3 While holding down F12 key on the keyboard turn on your computer when the TOSHIBA Leading Innovation gt gt gt logo screen appears rele
136. y so that when you turn on the power again you can continue working right where you left off When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled always completely shut down the computer This includes turning off any wireless communication functionalities and cancelling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury Before entering Sleep Mode be sure to save your data When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it Start gt Control Panel gt System and Security gt Power Options BR Torestore the operation of the computer from Sleep Mode press and hold the power button or any key on the keyboard for a short amount of time Please note that keyboard keys can only be used if the Wake up on Keyboard option is enabled within the HW Setup utility BR fthe computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode Toprevent the computer from automatically entering Sleep
137. you need to restart the computer there are three ways this can be achieved Click Start point to the arrow icon Egal and then select Restart from the menu m Press CTRL ALT and DEL simultaneously once to display the menu window then select Restart from the Shut down options m Press the power button and hold it down for five seconds Once the computer has turned itself off wait between ten and fifteen seconds before turning the power on again by pressing the power button Satellite U840 U800 Series Chapter 2 The Grand Tour This chapter identifies the various components of the computer it is recommended that you become familiar with each before you operate the computer Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section in Appendix C T Please handle your computer carefully to avoid scratching or damaging the surface Front with the display closed The following figure shows the computer s front with its display panel in the closed position Figure 2 1 Front of the computer with display panel closed Left side The following figure shows the computer s left side Figure 2 2 The left side of the computer P ee NE e 1 Security lock slot 4 Universal Serial Bus USB 3 0 port 2 DC IN 19V jack 5 Microphone jack 3 HDMI out port 6 Headphone jack User s Manual 2 1 D So DC IN
138. you speak into a microphone This allows you to control and operate various Windows programs by voice command rather than using the keyboard or a mouse To access this utility click Start gt All Programs gt TOSHIBA gt Tools amp Utilities gt Speech System For more information please refer to the TOSHIBA Speech System Help The plug in lets you upconverts wmv and mp4 videos on Windows Media Player For more information please refer to the TOSHIBA Resolution Plug in for Windows Media Player Help To access it click Start gt All Programs gt TOSHIBA gt Media amp Entertainment gt TOSHIBA Resolution Plug in for Windows Media Player Help You may not have all the software listed above depending on the model you purchased Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use User s Manual Satellite U840 U800 Series Access each function using the following procedures 1 To access the Power Options click Start gt Control Panel gt System and Security gt Power Options Hot keys Display automatic power off HDD automatic power off System automatic Sleep Hibernation Mode Power on password Intelligent power supply Battery save mode Panel power on off Hot keys are specific key combinations that let you quickly change the system configuration directly

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