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Voxwire User Manual for Moderators
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1. File Share Files can be uploaded and shared with the group If you open a file it will open in the content viewer Screen Sharing You can broadcast your screen by clicking the Start Sharing button at the bottom of this window Chat All users can use the text chat to communicate with you and each other provided they have been given access URL Push Add websites to a central repository for all users to see You can proactively open websites on other users computers Live Polling Create online questionnaires on the fly and make your online presentations more interactive and engaging Meeting Roles A Voxwire Conference Room is an interactive environment where everyone can participate depending on the role they are assigned We can distinguish between 4 roles Account Holder Moderator Participant and Observer The person creating the room isthe Account Holder Invitees typically enter as Observers and can be promoted to a higher user level at any time Each component has different right allocations per user type These are explained in each relevant section of the user guide The following table illustrates some system wide rules Account Moderator Participant Observer Holder Account settings Y Top Up Credit Y Promote Users to Moderator Y Screen Layouts Y Y Show Hide Modules Y Y Invite Users Y Y Kick Ban Users Y Y Voxwire Systems Voxwire User Manual for Account
2. Download driver Y Y Local Feedback on off Y Y Receive a Screen Share broadcast Y Y Y Y Installing the Driver Before you can start sharing your screen you must install the Voxwire screen sharing driver You need to do this only once on any computer Once you have installed it it will always be ready for you to use NOTE Only Windows XP and Windows 2000 operating systems are supported by the screen sharing driver This restriction only applies to broadcasting a screen share not receiving Installing the driver with Internet Explorer Voxwire will recognize that you do not have the driver installed and guide you through the installation process This process may vary slightly depending on which browser you are using 1 2 3 4 au Voxwire Systems Click the Start Share button An alert window will open notifying you of the missing driver and asking you whether you want to install it Click Yes The File Download Security Warning window will open asking you whether you want to run or save this file Click Run An Internet Explorer Security Warning window will open notifying you that the publisher could not be verified and details of the file you are about to install Voxwire User Manual for Account Holders and Moderators 38 58 Eto co 11 You will be prompted to select your start menu folder The field is 13 14 15 16 17 18 19 Click Run T
3. used to perish now become sustainable The learning value for any organization is immense Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences Pole Moderator Participant Observer Start Recording Y Y Stop Recording Y Y Access Recording URL Y Edit Recording Information Y Recording your sessions There are some important rules to remember Any Account Holder or Moderator can start a recording Only one recording can be made at any one time Any Account Holder or Moderator can stop the recording If the person who started the recording exits the room the recording is stopped and archived When starting a recording you are prompted to enter a name This name is similar to the session name in that it appears in the title of the browser window when watching a recording and is used to identify the recording in your account center Check the sections on Viewing and Editing Recordings for more info Starting a Recording Each recording is an independent entity Once completed a recording is automatically archived and associated with an independent URL SE eS Click the Record button in the Title Bar A window will appear prompting you to enter a name for the recording Enter a name in the text field Click Start The w
4. 10 22 Internet Explorer 38 invite users 11 Invitees 16 Kick a User 29 landscape 26 large 8 20 21 26 28 30 35 38 42 44 45 46 48 layout 9 18 19 20 26 lead others 30 leading the session 11 learning 8 48 Line 33 link 8 11 12 14 17 45 48 49 list of users 27 LMS software 8 Loading a File 30 Local Feedback 41 Managing files 35 Manual Configuration 23 Marking Up Content 32 medium 21 26 Meeting Roles 16 21 28 30 35 38 42 44 46 48 50 meeting room 8 9 13 30 35 36 37 microphone 10 17 22 23 24 microphones 22 Microsoft Office 8 35 Microsoft PowerPoint 8 9 minimum requirements 22 missing driver 38 39 moderator 8 16 17 21 24 28 30 35 38 42 44 46 48 50 53 Voxwire Systems Moderators 18 25 27 31 32 45 48 49 52 Modifying your workspace 19 move 18 Moving Elements 33 Mozilla Firefox 39 Msg 13 multimedia 8 10 multiple choice 46 multiple choice 9 Mute others audio 21 53 Mute your audio broadcast 21 53 Muting your Audio 24 network 21 26 51 number of connected users 29 Observer 16 17 21 28 30 35 38 42 44 46 48 50 52 53 online collaboration 8 9 48 online meeting 8 9 44 online meetings 8 22 50 Open 11 31 35 37 53 Opening a file 37 Options 11 17 45 or Adobe FlashPaper 11 ordered communication 21 28 30 35 38 42 44 46 48 Ov
5. Custom Layouts 20 Custom View 17 20 Delete 35 36 53 delete file 50 delete key 33 Deleting a file 36 Deleting all files in a room 36 delivery medium 22 Demote 50 51 Denying a request to speak 27 different user types 21 27 28 30 35 38 42 44 46 48 disconnected 18 29 Discussion View 17 20 Distributing a recording 14 download 8 9 37 downloading 35 37 downloads 8 38 39 DS Screen 23 39 Duration 12 edit 12 13 Editing a recording 13 Editing a session 13 email 8 9 11 12 13 14 28 49 email invitation 11 13 encoding 22 Eraser 33 Feedback 9 17 22 30 35 37 38 40 41 53 File Share 11 16 30 35 36 37 File Share component 11 file types 8 34 Fileshare 17 Voxwire User Manual for Account Holders and Moderators 55 58 firewall 8 10 22 Firewalls 22 Flash Player 8 25 36 Follow others 31 Freehand 33 functionality 9 11 18 28 34 50 generate password 12 Getting Started 11 Giving users access 27 GMT 12 green light 18 Hardware 21 headset 10 22 headsets 22 hide and show components 18 19 Hiding the Whiteboard 32 high fidelity image 22 identify users 28 image 11 25 26 34 35 41 Image Files 34 35 install 8 38 39 40 installation options 8 installations 8 38 Installing the Driver 38 instant messenger 8 11 12 14 49 integrate 8 Internet 10 21 22 39 Internet connection
6. Holders and Moderators 16 58 The Title Bar The title bar is an integral part of every meeting It offers access to several important features and also gives feedback on connection status of the application and meeting events The left side of the title bar is dedicated to the application menus The right side provides notifications on events and connection status menu Event notifications A li EVOXWIRE Options Settings Workspace Rights Management Y Connection status gt The title bar The Menu Options gt Clear Chat gt Copy access link to clipboard gt Clear ghost users Settings gt Camera gt Microphone gt Access Workspace gt Preparation View gt Presentation View gt Discussion View gt Screen Share View gt Custom View gt Save Current as Custom gt Show Components Rights Management gt Selected User gt Change Status gt Moderator gt Participant gt Observer gt Audio Video gt Chat gt Fileshare gt Participants gt Content Viewer gt Screen Share gt URL Push gt Ban Permanently gt Set Moderator Rights gt Set Participant Rights gt Set Observer Rights Connection Status Voxwire Systems Voxwire User Manual for Account Holders and Moderators 17 58 A green light in the top right of the Title Bar indicates you are connected to the application A red light will light up if you are disconnected accompanied by a pop up message Reconnect by refreshing yo
7. Shape amp Size Y Y Upload Image Y Y Y Y Zoom Level Y Y Y Y Stop Other Broadcasts Y Y Start broadcast without permission Y Y Start broadcast with permission Y Stop your broadcast Y Y Y Pause your video broadcast Y Y Y Mute your audio broadcast Y Y Y Pause others video Y Y Y Mute others audio Y Y Y About Audio and Video on the Internet Advances in compression technology and the increase in available bandwidth allows the Internet to be used as a broadcast and communication medium To ensure the best possible quality some factors should be considered Bandwidth One basic rule applies More bandwidth is better However network conditions can vary depending on the location you log in from the time of the day or the audience you are addressing so it is important to be aware of this factor Voxwire allows you to modify your broadcast medium and adjust your video quality settings on the fly to best meet your particular requirements and ensures everyone has a perfect experience Hardware To make sure your video and audio reach your audience at the best possible quality the input signal first needs to be converted to a low file size Internet Voxwire Systems Voxwire User Manual for Account Holders and Moderators 21 58 format Voxwire will do this for you without you even noticing but it will need your computer to do the heavy lifting Video and audio encoding can be tasking process and it is important to meet the minimum requireme
8. You can change the answer to a question after you have selected an answer Closing a Poll When you want to end a poll simply click the End Poll button Users will no longer be able to see the pall or answer questions You can also go straight back into preparation mode to edit an already created poll by clicking the Prepare Poll button Polling experience for participants and observers Participants and observers see a simplified view of the polling module They do not see the Prepare Go Live or End Poll buttons They can see a message when nobody is preparing a poll or when a certain user is preparing a poll When a poll goes live they are presented with the current question title and the possible answers They can also see how many people responded to the question and the percentage of people in the room who chose a particular answer to a question They cannot move to other questions account holders and moderators control the experience and pace Voxwire Systems Voxwire User Manual for Account Holders and Moderators 47 58 CHAPTER 12 Recording Recording is the link between synchronous and asynchronous communication You can use it to create a presentation on your own and publish it on the web with very little effort or you can record an entire online collaboration session for later reference or for transcription by your secretary By recording presentations no information is lost and communications that
9. display it in the Audio Video module 4 When you broadcast everyone in the room will be able to see your image Additionally Voxwire will save the image with your user account so you don t need to upload the image every time Setting Shape amp Size Account holders and Moderators can change the shape and size of the communication windows this is most commonly used for video but also works in image and audio modes The default setting is widescreen small You can choose between three shapes widescreen portrait and landscape in small medium and large sizes Depending on your screen layout and available bandwidth you can choose any of these settings all users in the room will be switched to that new format 1 Click on the cogwheel icon in the Audio Video component to expand the context sensitive menu Voxwire Systems Voxwire User Manual for Account Holders and Moderators 25 58 2 Select Shape amp Size and in the sub menus choose first the shape and then the size you want to switch to 3 Everyone in the room will be switched to the new setting Widescreen A cinema style 16 9 video format Portrait The standard newsreader or passport photo 8 10 format Landscape The standard TV 4 3 format Working with Zoom Level Not to be confused with shape and size zoom level is a local setting that allows you to blow up another users video This is useful when you are for example sharing one screen with other users
10. feature allows you to see your own screen sharing activity You should not turn this on consistently to save processing power and ultimately achieve better performance 1 Click on the cogwheel icon in the Screen Share component to expand the context sensitive menu 2 Select Local Feedback only visible while sharing your screen Voxwire Systems Voxwire User Manual for Account Holders and Moderators 40 58 3 You will see your own screen share NOTE Most likely what you will see is an repeating mirrored image of the Voxwire interface You are sharing your entire screen 1024px width and 768px height starting from the top left corner of your main screen To show another application or your desktop simply minimize Voxwire to the task bar or move the window to another screen Turning off Local Feedback Once you have previewed your own screen share you can turn local feedback off again 1 Click on the cogwheel icon in the Screen Share component to expand the context sensitive menu 2 Select Local Feedback only visible while sharing your screen 3 You will stop seeing your own screen share Changing your bandwidth quality settings You can adjust the quality of the image you send to other users If you are facing limited bandwidth you may want to adjust this setting downwards alternatively if you need high quality images you may want to adjust this setting upwards As a rule of thumb higher quality means higher lat
11. meeting or training session It is a visual means of allowing users to give feedback to topics and adds variety and richness to your online conferences Questions are multiple choice and answers can be presented as both bar and pie charts Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences Account os Holder Moderator Participant Observer Create Polls Y Y Answer Questions Y Y Y Y Working with Polling The account holder or a moderator generally creates polls before making them available to all users to answer in real time Polls can and must be created on the fly at any time in a live session The polling module has three states 1 Preparation while someone is preparing a poll 2 Live while a poll is being conducted and users can answer questions 3 Closed while no one is preparing a poll Preparing a Poll If the polling module is not visible make it visible via the workspace gt Show Components menu If someone else is currently preparing a poll you will see a message similar to Username is preparing a poll You can take over control by clicking the end poll button Click the prepare button Click the add a question 1 button to add a question Enter your question in the text field that appears in the pollin
12. roles and component restrictiONS ooococccccccccccoccnncnncnnoncrnnrnnnnnranannannos 21 About Audio and Video on the Internet ec 21 A on a caput eto NEE a a E NE E aa M mene 21 WPOROW ANG naen i aa a ded buddys APEA a aaa Ea aa ia a iaa 21 SOLE WANG posicion di bnbictaeced naen aeara aa aa eieaa ai daaa 22 KREWE cairan anaa n 22 MoOxwire Systemi Check acia nannini a daa Li 22 Configuring your Audio and VidG0 ccc ccc nar nnannanncnnnss 22 Set up WIZE seadatiuhiamedeuidin sunita bats tania dante Ea Edad did bd 22 Manual CONPQUFATION ji cietidannsiniuraetas rada cad Estad baca tonteria 23 Sending Audio and VISO ocios rd did aa 23 Starting your Broadcast iodo ica 23 SHOPPING your BrOAd CASE acarician di tds 24 Controlling Audio and Video Broadcasts cceccec etcetera 24 PAUSING YOUN VICO iii ds 24 MOCING your AU Oui ist 24 Stop receiving another user s VIdBO oooooccccoccccccnconcnncnncnnn eee entered 24 Stop receiving another person s Audio ooocooccccccconcnncnnconcnnncncnncnncnncnnannnnnannos 24 Stop otherusers BroadcastS oi iii ae lidad aid 24 Working with different Broadcast MOdeS ooococccccoccoccccccccnncnncancnnnn na nnrnncnn nn 25 Switching between broadcast MOdES cece eee eee eee eee 25 Uploading an Image for Image Mode Flash Player 8 or higher 0cceeeeeeeeees 25 Setting Shape AAA PP iaa REE a a a a EDA 25 Working with Zoom Level ne n dr ida 26 Managing User Access to the Au
13. the selected content into the Content Viewer 3 The file opens in the Content Viewer NOTE If you want other users to see this file you need to be leading the session See the Chapter on the Content Viewer on how to lead a session Voxwire Systems Voxwire User Manual for Account Holders and Moderators 37 58 CHAPTER 8 THE SCREEN SHARING COMPONENT Next to sharing and presenting files sharing your screen content is one of the most popular and important forms of online information broadcast The Screen Sharing component allows you to send and receive your and other participants screens The Screen Sharing broadcast and compression codec is highly optimized to screen broadcasts Still Screen Sharing is a very bandwidth intensive activity For this reason any Video broadcasts are automatically switched to Audio mode when any Screeen Sharing activity is initiated Viewers of a Screen Sharing broadcast need no additional downloads or installations to watch a broadcaster s screen Broadcasters need to install a small driver Voxwire will prompt you to install this driver if you attempt to share your screen and do not have it installed Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences Account Holder Moderator Participant Observer Share your Screen Y Y
14. to http manage voxwire com systemcheck You will get instant feedback whether your PC and Internet connection are suitable to take part in a Voxwire web conference Configuring your Audio and Video You need a microphone or headset to send audio and a web or video camera to send video It is essential you take some time to set up and test your system the first time you use it to make sure everything is configured correctly and you become acquainted with the software You can do this either manually or by running through the set up wizard Set up Wizard Go to the options gt Set up Wizard in the Title Bar menu and follow the instructions on screen your audio and video will automatically be configured to best meet your system specifications Voxwire Systems Voxwire User Manual for Account Holders and Moderators 22 58 It is recommended to follow these instructions at least once to fully understand the different options available You will also be able to see and hear what you look and sound like to other users Manual Configuration In some cases you may want to change just a single setting like select a different web cam or turn your microphone level down in a crowded room in this case use the manual configuration settings for quick access The following options are available through the Settings menu in the Title Bar Camera The Macromedia Flash Player Settings window opens Select your preferred camera from the drop
15. you can choose to follow the leader of the room again and see exactly what everyone else is looking at 1 While being in work alone mode click on the Follow Others button 2 The button will change to Work Alone and you will be synced up with the leader of the session If there is no leader at this point in time you will see no change Voxwire Systems Voxwire User Manual for Account Holders and Moderators 31 58 Marking Up Content Voxwire provides a multi user whiteboard directly in the Content Viewer to mark up content collaborate and teach Showing the Whiteboard You can use it in front of a blank white background or overlay it over any content you have loaded into the Content Viewer component NOTE While the whiteboard is visible the content in the Content Viewer is locked Hide the whiteboard to unlock content 1 Click on the cogwheel icon in the Content Viewer component to expand the context sensitive menu 2 Select Show Hide Whiteboard 3 The Whiteboard will appear in the Content Viewer It will always appear above any content you may have loaded into the Content Viewer Hiding the Whiteboard The Whiteboard can be hidden at any time Content will not be erased if you show it again at a later stage you will find it exactly the way you left it 1 Click on the cogwheel icon in the Content Viewer component to expand the context sensitive menu 2 Select Show Hide Whiteboard 3 The White
16. 22 25 40 audiences 8 12 21 audio 8 9 10 16 20 21 22 23 24 25 41 44 Audio Video component 11 16 21 23 25 26 27 40 Audio Video 17 Audio and Video component 23 24 Audio and Video on the Internet 21 automatically resize 34 Ban Permanently 17 29 bandwidth 20 21 24 25 26 35 38 40 41 44 bar chart 47 Broadcast Modes 25 broadcast your screen 16 23 browser 8 10 22 25 36 37 38 39 43 45 48 camera 8 17 22 23 24 Cancel all uploads 36 Cancel this upload 36 Change my name 28 53 Change Status 17 51 Changing a user type s access rights 52 Changing a user s access rights 51 Changing a User s Status 29 Changing the password 13 Changing User Names 28 chat 8 9 16 17 20 44 45 53 Clear ghost users 17 Clearing the chat transcript 45 Voxwire Systems Co browse 43 cogwheel icon 11 18 25 26 28 32 36 41 45 collapse 18 color 46 communication experience 8 component restrictions 21 28 30 35 38 42 44 46 48 50 components 15 compression algorithms 22 compression technology 21 Configuring your Audio and Video 22 Connect 9 connected users 19 42 48 connection status 17 18 Content Types 34 Content Viewer 11 16 17 20 30 31 32 34 35 37 context sensitive menu 18 25 26 28 32 36 41 45 Copy Session link to clipboard 11 Corporate firewalls 22 crossed through 24 custom layout 20
17. 40 screen layouts 8 15 Screen Share 17 20 38 40 41 53 Screen Share View 17 20 Screen Sharing 16 38 40 screen sharing driver 23 38 39 40 scrolling 34 44 search 34 Selected User 17 29 51 Selector 33 Send Email invitation 12 send out email invitations 8 9 12 send video 21 22 Sending Audio and Video 23 session 9 11 12 13 14 29 30 31 37 42 44 48 49 50 51 52 Set Broadcast Type 21 53 Set Video Shape amp Size 21 53 Setting Shape amp Size 25 Setting up 8 12 Settings 17 23 Set up Wizard 22 shape amp size 21 shape and size 25 26 Sharing Content 30 sharing your screen 20 38 39 40 Show Components 17 18 19 20 Showing the Whiteboard 32 small 25 26 38 44 software 9 22 speaker system 10 Stamp 33 Start 9 11 12 16 23 27 38 39 40 48 53 Voxwire Systems Start Broadcast 11 23 27 Start broadcast with permission 21 53 Start broadcast without permission 21 53 Start Share 40 Starting a Recording 48 Starting your Broadcast 23 Stop 21 24 25 41 48 49 53 Stop Broadcast 24 Stop Other Broadcasts 21 25 53 Stop other users Broadcasts 25 Stop receiving another person s Audio 24 Stop receiving another user s Video 24 Stop Share 41 Stop your broadcast 21 53 Stopping a Recording 49 Stopping Screen Share 41 Stopping your Broadcast 24 Supported File Types 35 switch between predefi
18. A file browser opens which allows you to select a file from your computer Select a file by clicking on it You can choose multiple files by clicking CTRL or SHIFT while selecting the files Click Select The browser window closes and you will see a status bar in the bottom of the File Share component Hover over the bar to see which file is uploading If you have selected multiple files they will upload one after the other Once a file has finished uploading it will appear in the File Share component Canceling an upload You can cancel any of your uploads at any time 1 2 3 While a file is uploading click on the cogwheel icon in the File Share component to expand the context sensitive menu Select Cancel upload The upload is cancelled The file will not be uploaded to the meeting room NOTE If you are uploading several files you are provided with the options to Cancel this upload or Cancel all uploads in Step 2 Choosing Cancel this upload will cancel the file that is currently uploading and moves straight to the next Choosing Cancel all uploads will cancel all uploads Deleting a file You can delete any file in the meeting room at any point in time 1 2 3 4 5 Select the file you want to delete by clicking on it in the File Share component Click on the cogwheel icon in the File Share component to expand the context sensitive menu Select Delete An alert w
19. Selected User Each component has a user type icon next to it representing the access rights to each Voxwire Systems Voxwire User Manual for Account Holders and Moderators 51 58 Changing a user type s access rights to a particular module In certain occasions you will want all of your users of a certain type to be able to do something Rather than having to change each user one by one you can change the access rights set of that particular user group An example is you want all of the participants in the meeting to be able to upload their files to the meeting The Participant user type by default is not allowed to do this So you can modify this setting directly in session 1 Inthe Title Bar click the Rights Management menu 2 Find the user type who s rights you want to modify NOTE The user type Account Holder cannot be modified Find the component who s access rights you want to modify Select the user level you want that user type to be promoted or demoted to 5 All users of that user type in the session will see the changes on their screen New users of that user type who join session will also receive the new modified rights scheme 6 The users interface will update in accordance to his new set of rights amet NOTE Moderators can only set group permissions for the user types Participant and Observer They cannot set group permissions for their own group Voxwire Systems Voxwire User Manual for Accoun
20. UMTS mobile technology Accessibility is always provided Accessing is simple Typically a moderator will send out a normal web address just like a normal website This invitation will have reached you either by email in a formal invitation or via an instant messenger conversation Upon clicking the link your browser will take you straight into the meeting room Because Voxwire is entirely Adobe Flash based you will not have to install or download anything to participate access is instant At the heart of every meeting is the multidirectional videoconferencing capability which allows you to converse with and see other participants in real time Naturally participation is optional and can be limited to audio only for people who either don t have a camera or do not want to be seen But real time video conversation is only the beginning To fully facilitate online collaboration or training an online meeting allows you to share files present Microsoft PowerPoint presentations upload multimedia Adobe Flash files communicate via text chat collaborate via a shared whiteboard conduct online questionnaires and a whole lot more The abundance of tools brings an entirely new level of productivity to the communication experience Voxwire Systems Voxwire User Manual for Account Holders and Moderators 8 58 Presenter features A wealth of features lies at your fingertips when conducting an online meeting with Voxwire Real time Videoconfere
21. Voxwire Web Conferencing amp Online Meetings User Guide for Account Holders and Moderators VOAWIRE WEB CONFERENCING Trademarks Product names logos designs titles words or phrases mentioned within this publication may be trademarks service marks or trade names of Voxwire Systems or other entities and may be registered in certain jurisdictions including internationally Third Party Information Voxwire is not responsible for contents of third party websites or resources which may be referenced in this document Links we provided are for your convenience If you choose to visit them you do this at your own risk Voxwire does not endorse or accept any responsibility for third party site content Copyright 02007 Voxwire Systems All rights reserved This manual may not be copied photocopied reproduced translated or converted to any electronic or machine readable form in whole or in part without written approval from Voxwire Systems Notwithstanding the foregoing the owner or authorized user of a valid copy of the software with which this manual was provided may print out one copy of this manual from an electronic version of this manual for the sole purpose of such owner or authorized user learning to use such software provided that no part of this manual may be printed out reproduced distributed resold or transmitted for any other purposes including without limitation commercial purposes such as selling copies of this
22. al 33 paging 34 Participant 16 17 21 28 29 30 35 38 42 44 46 48 50 51 52 53 participants 8 9 12 17 20 27 35 38 50 52 54 password 12 13 Pause others video 21 53 Pause your video broadcast 21 53 Pausing your Video 24 performance 22 41 45 Permanently Ban a User 29 pie chart 47 poll 9 Polling 16 46 portrait 26 Predefined Layouts 20 Preparation Mode 19 Preparation View 17 Presentation View 17 20 presentations 8 16 21 34 48 presenting content 11 Promote 16 50 53 Promoting or demoting a user 51 Pushing a URL 43 Pwd 12 quality 21 22 quality of your broadcasts 22 questionnaires 8 9 16 Quick Start 9 11 12 Quick Start a Session 11 12 real time 8 21 50 Reconnect 18 Record 9 48 Voxwire User Manual for Account Holders and Moderators 56 58 recording 13 14 48 49 53 54 Recording your sessions 48 Rectangle 33 red light 18 reduced options 18 Releasing Control 31 remember 13 48 Remember Checkbox 23 Remove 28 29 42 53 Removing a URL 42 Removing a User 29 resize 18 resize handle 18 results 9 Rights Management 17 27 29 32 50 51 52 role 16 28 rules 16 48 Save 17 35 37 44 45 53 Save Current as Custom 17 Saving the chat transcript 45 schedule 8 11 12 33 Schedule a Conference 12 schedule a session 11 12 schedule meetings 8 scheduling 9 Screen Capture 39
23. allow access to all functionality for the whole group or on a user per user basis Quick Start or Schedule Meetings Start a meeting with a single click or send out email invitations via the integrated scheduling system Voxwire Systems Voxwire User Manual for Account Holders and Moderators 9 58 System Requirements Voxwire is designed to be easily accessible from anywhere for everyone Required e A standard web browser e Internet connection 56K for audio ISDN for video DSL recommended e Adobe Flash plug in e For exact system requirements please refer to http www voxwire com system_reqs php Optional e A speaker system or headphones to listen to any audio broadcasts or multimedia content e A headset or microphone to participate in a conference call e Aweb cam to broadcast video and videoconference You can visit http manage voxwire com systemcheck to check if your system meets the requirements to participate and your firewall is appropriately configured Voxwire Systems Voxwire User Manual for Account Holders and Moderators 10 58 CHAPTER 1 GETTING STARTED This Getting Started guide will show you how easy it is to set up a session It doesn t cover full functionality but shows you how easy it is to get started My first session This guide will show you how to start a session via Quick Start later on in the manual we will explain how to schedule a session and invite users via email invit
24. and bandwidth limitations do no allow you to broadcast at a higher resolution Zoom multiplies the broadcast image by 2 or 3 This setting only applies to your own computer and will not affect other users It in no way alters the signals sent over the network connection and has no effect on bandwidth used 1 Click on the cogwheel icon in the Audio Video component to expand the context sensitive menu 2 Select Zoom Level and in the sub menus choose the amount of multiplication you would like to apply to the broadcasts 3 The broadcast windows on your screen will be switched to the new setting Other users will see no change Voxwire Systems Voxwire User Manual for Account Holders and Moderators 26 58 Managing User Access to the Audio Video Component Not everyone is given the option to broadcast Audio and Video by default different user types have different access rights to the component Account Holders can broadcast at any time by clicking the start broadcast button Moderators can broadcast at any time by clicking the start broadcast button Participants can request to speak at any time by clicking the start broadcast button Account Holders or Moderators have to accept their request before they can start their broadcast Observers cannot see or click the start broadcast button Accepting a request to speak If Participants request to speak an icon appears in the title bar By clicking the icon you reveal a list of u
25. ation 3 steps to presenting content on the web Two clicks and you are in 1 Login to your Account Center 2 Click the Quick Start a Session button 3 Congratulations You are already in a web conference Now let s invite some friends 4 Inthe title bar of Voxwire find the Options Menu select Copy Session link to clipboard 5 Paste the link CTRL V on windows V on mac into an email or your instant messenger 6 Sit back and wait for them to join you Ok let s give them a nice show 7 To upload file find the File Share component in the bottom left area of Voxwire 8 Click the little cogwheel icon and select Add Select an image or Adobe FlashPaper file from your computer and wait for it to upload Once uploaded it will appear in the File Share component 9 Locate the Content Viewer component and click the Take Control button to start leading the session 10 Now let s open the file on everyone s screen Click the file in the File Share component and then press the Open button The file opens on everyone s screen 11 Finally click the Start Broadcast button at the bottom of the Audio Video component to start sending Audio and Video Voxwire Systems Voxwire User Manual for Account Holders and Moderators 11 58 CHAPTER 2 YOUR ACCOUNT CENTER The Account Center is your main control center It is your first stop for every session you initiate It allows you t
26. ation Mode which you can turn on via the workspace menu in the title bar Preparation Mode If you move resize or collapse windows while you are in preparation mode no one will see what you are doing as soon as you turn preparation off again everyone will be synced to the layout you have just created Voxwire Systems Voxwire User Manual for Account Holders and Moderators 19 58 Predefined Layouts You can easily switch between predefined layouts in the workspace menu in the title bar Voxwire comes with three layouts designed for the three most common uses Presentation View Discussion View and Screen Share View Presentation View focuses the attention of the audience on the Content Viewer window and gives easy access to files Discussion View removes all elements from stage except the Audio Video Chat and Participants list components It is the perfect view for a straightforward videoconference Screen Share View opens a large area for sharing your screen The Audio Video module automatically switches to audio only mode to save bandwidth This can be overridden in the Audio Video module Remember you can always add and remove components through the Workspace gt Show Components menu in the title bar NOTE If the layouts differ from the ones described here your system Account Admin has altered them to better serve your organization s requirements Custom Layouts If the predefined layouts are not enough and you frequently u
27. board will disappear in the Content Viewer Using the Whiteboard An extensive toolset is available in the Whiteboard Anything you write or draw will be visible to other users as soon as you press a key or release the mouse button Only Account Holders and Moderators can use the Whiteboard You can give individual users access to the whiteboard by using the Rights Management menu See the chapter on Rights Management on further instructions Text r A 2 P EN PVA a gt O a 1 A O Selector Voxwire Systems Voxwire User Manual for Account Holders and Moderators 32 58 The selector tool can be used to select multiple shapes at once by clicking on the stage and then dragging over the shapes If all the shapes selected are of the same type the toolbar for that shape will be visible so specific shape properties such as fill line etc can be edited at once All these shapes can be dragged at the same time and will be moved relatively using this tool Text The text tool allows textual annotation on the board it features customizable text font color and font size To use this tool select it and drag it on the stage this tool has a minimum size of 40 22 Because the text area is selectable the method of dragging this tool is different to other tools it has a custom editor with a circle handle in the middle for dragging Stamp The stamp tool has a selection of shapes that are useful in diagrams meetings and onlin
28. ck Yes A File Download window will open asking you whether you want to save this file Click OK The file gets downloaded to your downloads folder Locate the installer DSScr_inst exe and double click it to run the installer The DS Screen Capture Driver Setup Wizard will open Click Next You will be prompted to select a location for the installation The field is prefilled We recommend you do NOT change the default location c Program Files Voxwire Screen Capture This path may vary depending on the language of your Operating System Click Next prefilled We recommend you do NOT change the default location Voxwire Screen Capture Click Next The Ready to install screen shows you where your screen sharing driver will be installed Click Install Voxwire User Manual for Account Holders and Moderators 39 58 16 The installation will run and you are presented with a screen that confirms successful installation 17 Click Finish 18 The set up wizard will close 19 Go back to your Voxwire window and refresh it You are now ready to share your screen Click Start share to start sharing your screen Find more information below in the section Sharing your Screen Uninstalling the driver If at any time you should choose to uninstall the Voxwire screen sharing driver you can do so in a few easy steps 1 Click the Start button in your windows operatin
29. dio Video Component ccccececeeeeeeeeeeeenenes 27 Accepting a request to Sp ak 0 cect naiiai he iaia 27 Denying a request to speak cece cece eee ene neers 27 Giving users access to the Audio Video Component 0 cee eee eee eee eae es 27 CHAPTER 5 The Participant List Component s ssssssssssssnnnnnunnnnnnnunnnnnnnnnnnnnnnnnan 28 Meeting roles and component restrictions cccece cece eee ed 28 dentiiying USCNS icono rata dened aldea nda dra 28 Changing User Names siconocon iii add a dd dias 28 Identifying the number of users connected c oooccccccccccconcnncnncnncnncnncnn cnn nn rreren 28 Removing a User from the RO00M oooocccccccccconcnnconccnconcnncnncnnan nr nn ran cnnrnnannannes 29 glranging a Users Status sionista earn 29 Voxwire Systems Voxwire User Manual for Account Holders and Moderators 4 58 CHAPTER 6 The Content Viewer COMponent ssssssssssssnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnn 30 Meeting roles and component restricti0NS o oococcccccccccconcnncnncnncnnrnnrnnnnn rana ed 30 Siraning CONE serrian arni A da id ina 30 Taking CONTO iii Aoi 30 Loading a File into the Content Viewer ooooccoccccccccnccnccnncnncnnoncrnncnn cnn cn rreren 30 Releasing Control mao A A A phaeds 31 WORKINO ALONE tiara A io Nana 31 ION ON corria a A A RAS 31 EMO WEONES iia id a 31 Marking UP Content acomodar dd dto 32 Showing the Whiteboard ococoinnnnnnocnoiccncrn rra 32 lading the W
30. documentation or providing paid for support services Voxwire Systems Voxwire User Manual for Account Holders and Moderators 2 58 TABLE OF CONTENTS MANSE SOS IOMicasrirre cnn 3 steps to presenting content on the Web cece cece cette eee netted CHAPTER 2 Your Account Center cccccccccnssnccccceeeeenecsancceeeeeeneagaganeeeeseesagggagas SEAMING UP a SESSION AAPP of anlamiad sd dada a a a Taa iee i aaraa a QuiEK SEE E dE E dane siaaatiany Schedule a CONTEreNCe ceci dd Editing a Session OF a recording coocoocccinccnriricrr rn Editing ASS nido Editing a FECOPGING ri i Viewing a TECOFOING eriein ean on atea VIEWING A TEC viii la A id tada Distributing aret rdiNg asrnane id aida Distributing A rECOrdiNg orocioonicnnii a e dd CHAPTER 3 Inside a Conference ROOM sssssssssnnnnnnsansannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn The Wonks pace annaia a aa E aE E RE a E E A A The COMPONEN dadas Meeting Roles serrana rd tii The Title Brain AR dal e Ea The Mel tina A ao COMMECHION StatUS iria A ia Using COMPONENTS bora O abide ates pdas Modifying your workspace 0 ete nee Preparation Mode coincida li aaa Predefined LayoUtS ocooccccccconconcnncncroncnccnncnnnnnrn cnn nr NANAREN nnn tee nents CUSCOM LAY OU tactica daria iaa Voxwire Systems Voxwire User Manual for Account Holders and Moderators 3 58 CHAPTER 4 The Audio Video Component s sssssssssssnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 21 Meeting
31. down menu NOTE If you have the screen sharing driver installed it will appear in this list as DS Screen selecting it will broadcast your screen through the video conferencing window This is not recommended Click Close Microphone The Macromedia Flash Player Settings window opens Select your preferred microphone from the dropdown menu You can reduce your broadcast volume by moving the slider left and increase your broadcast volume by moving it to the right While speaking into the microphone you will see a colored bar moving up and down Adjust the microphone so that the bar is not constantly in the red area Click Close Access The Macromedia Flash Player Settings window opens You can allow or deny access to your computers microphone and camera Make sure this is set to allow we recommend selecting the Remember Checkbox Click Close Sending Audio and Video Once your audio and video are properly configured you are ready to go Starting your Broadcast 1 Locate the Audio Video component By default it is in the top left corner of the application but depending on the particular room set up or current view its position may have changed Click the Start Broadcast button 3 Depending on your settings the Macromedia Flash Player Settings window may appear Click Allow when asked whether access to your microphone and camera should be allowed 4 Your broadcast will appear in the Aud
32. e 30 31 53 Working Alone 31 Workspace 17 18 19 20 51 You are leading 30 31 Zoom Level 21 26 53 zooming 34 Voxwire User Manual for Account Holders and Moderators 58 58
33. e This will only happen on your own screen 1 Click on the URL you want to view from the list 2 Inthe drop down menu below the list select Visit by clicking on it 3 Click the button 4 A new browser window will open directing you to the resource NOTE If you have any pop up blockers installed they must be disabled for this feature to work Pushing a URL Co browsing You can proactively open URLs on the screens of all users connected to the room This will open a new browser window on their screens an direct them to the resource 1 Click on the URL you want to push from the list 2 Inthe drop down menu below the list select Co browse by clicking on it 3 Click the button 4 A new browser window will open on all users screens including your own directing everyone to the resource NOTE Pop up blockers installed must be disabled for this feature to work Each user must do this on their own computer Voxwire Systems Voxwire User Manual for Account Holders and Moderators 43 58 CHAPTER 10 THE CHAT COMPONENT Chat is an unobtrusive means of communications during any online meeting or presentation Large or small groups of users can communicate amongst each other without interrupting any video or audio broadcasts or causing additional bandwidth overhead The Chat component also doubles as a meeting transcript automatically keeping track of when users enter and leave the meeting and transcribing this
34. e classes The stamp tool has a minimum size of 16 16 Freehand The freehand tool enables any shape to be drawn because of the nature of a freehand it has no resizing capabilities its editor draws a rectangle around the shape to make it obvious when it s selected Line The line tool is great for flow charts or some kind of visual model for any represented schedule or flow diagram You can turn on an arrow at the beginning and or end of any line by clicking the arrow buttons in the toolbar This shape is completely resizable with customizable thickness and color Rectangle A fundamental shape for drawing data visualization etc its variables include fill color line color and line thickness and is completely resizable Oval The oval tool is another fundamental shape It also includes fill color line color and line thickness as customizable properties Triangle A basic shape with similar properties to rectangle and oval fill color line color and line thickness however it also includes the type of triangle It can be an equilateral triangle or a right angled triangle Eraser You can delete individual items by pressing the delete key on your keyboard To quickly clear the entire whiteboard click the eraser tool Moving Elements The arrow keys can be used to move shapes on the whiteboard up down left and right can be used to move one shape or a selection of shapes By using the shift key the shapes will move 10 pixels inst
35. ead of 1 single pixel To delete a shape you can also use the delete key to remove a shape or a selection of shapes Paging You can create and view different drawings by clicking on the left and right arrows at the bottom left of the whiteboard If you are on the last page clicking the right arrow will automatically create a new page Voxwire Systems Voxwire User Manual for Account Holders and Moderators 33 58 Content Types The Content Viewer Component supports multiple file types The most commonly used files are Adobe FlashPaper documents standard image formats jpg gif png and Adobe Flash files swf Adobe FlashPaper Adobe FlashPaper allows you to create a Voxwire Voxwire compatible document from inside application If you are familiar with Adobe PDF writer you will already be acquainted with this workflow It is similar to printing a document except that you will save a file on your PC which you can then upload to Voxwire to be shared with a group of people See the Adobe FlashPaper documentation www adobe com for full information Voxwire automatically detects Adobe FlashPaper and allows you to use all its functionality including paging scroll zoom and search in a multiuser environment Simply load any Adobe FlashPaper into the content viewer and you will see the controls If you are in control of the Content Viewer and paging scrolling zooming or search activity will be propagated to all users Thi
36. ed set of access rights to each module optimized for standard use cases Voxwire takes it one step further Each user type is completely dynamic This means you can modify the way rights management behaves and what each user is allowed to do at any time in real time You have complete control Promote and demote individual users to higher or lower user types Give an individual user particular rights to a particular component Configure what access rights each user type allows on a component per component basis Configure what access rights user types have for the entire group Meeting roles and component restrictions Each component has its own preconfigured set of rights per user type Please refer to the chapter of each component to understand which features are presented to each user Functionality is usually hidden from users who are not allowed to use it For example an observer will not see a delete file menu item or an add file button whereas a moderator will This has two advantages e Users can be denied access to certain functionality e Users who do not need buttons are presented with a simpler less cluttered interface This makes use of the system easier and adoption faster Rights Management itself is also governed by access by user type Account Holder Moderator Participant Observer Change particular user rights Y Y Change user user type permissions of Y all user types Change user user t
37. een Share broadcast Y Y Y Y URL PUSH Add URL Y Y Remove URL Y Y Push URL co browse Y Y Visit URL Y Y Y CHAT Send Chat Messages Y Y Y Y Save the transcript Y Y Y Y Clear Chat Messages Y Y POLLING Create Polls Y Y Answer Questions Y Y Y Y RECORDING Start Recording Y Y Stop Recording Y Y Access Recording URL Y Edit Recording Information Y Voxwire Systems Voxwire User Manual for Account Holders and Moderators 53 58 RIGHTS MANAGEMENT Change particular user rights Y Y Change user user type permissions of all user types Change user user type permissions of participants and observers only Voxwire Systems Voxwire User Manual for Account Holders and Moderators 54 58 INDEX bat 35 exe 35 gif 9 25 30 34 35 37 jpg 9 25 30 34 35 37 png 9 25 34 35 swf 9 30 34 37 Accepting a request to speak 27 Access 9 17 23 27 48 54 access levels 21 28 30 35 38 42 44 46 48 Account Center 11 12 13 14 49 Account Holder 16 21 24 28 30 35 38 42 44 46 48 49 50 51 52 53 account holders 8 18 27 31 32 45 49 Add 11 16 35 36 42 53 add a question 46 add an answer 46 add and remove components 20 add file 50 Adding a file 36 Adding a URL 42 Adobe Flash Player 22 Adobe Flash 8 10 34 35 Adobe FlashPaper 9 30 34 35 answer a question 47 asynchronous communication 48 audience 9 20 21
38. em to the list as the need arises As soon as you add a URL to the list it will become visible to all users in the session The URLs remain in the list until you remove them even if you leave the room and come back later Adding a URL When you enter a new conference the URL Push component will be empty Add URLs to the list to share them with the group 1 Either type or copy paste a URL into the URL Push component s text field 2 Click Add 3 The URL will appear in the list All users can see it NOTE URLs typically begin with http The text field is pre filled with this value If you copy paste a URL into the field make sure you do not enter that value twice http http as this will make the URL incorrect Removing a URL You can remove URLs from the list at any time 1 Click on the URL you want to remove from the list 2 Inthe drop down menu below the list select Remove by clicking on it 3 Click the button 4 The URL will be removed from the list NOTE URLs typically begin with http The text field is pre filled with this value If you copy paste a URL into the field make sure you do not enter that Voxwire Systems Voxwire User Manual for Account Holders and Moderators 42 58 value twice http http as this will make the URL invalid and prohibit your browser from finding it Visiting a URL If you visit a URL a new browser window will open to view the resourc
39. ency 1 Click on the cogwheel icon in the Screen Share component to expand the context sensitive menu 2 Select High bandwidth Medium bandwidth or Low bandwidth only visible while sharing your screen to select the desired setting 3 You will now share your screen at the selected quality setting Stopping Screen Share When you are finished broadcasting your screen you should stop sharing and allocate bandwidth to video and audio communications 1 Click the Stop Share button 2 The broadcast will end Voxwire Systems Voxwire User Manual for Account Holders and Moderators 41 58 CHAPTER 9 THE URL PUSH COMPONENT One of the most shared resources in collaborative environments are websites or links to resources on the web Similar to a street address on the web such resources are identified by Universal Resource Locators URL The URL Push Component makes it easy to create a list of such resources and even actively push this content to your connected users Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences pole Moderator Participant Observer Add URL Y Y Remove URL Y Y Push URL co browse Y Y Visit URL Y Y Y Managing your URLs You can create a list of URLs in either before a session or add th
40. erdroneaaantaddertadmdamewen de etc dica tc td cada 46 Controllinga Live Poll avaro adi di 47 Closing Polla ida 47 Polling experience for participants and observers sssssssssssssrsererererrererrre 47 CHAPTER 12 RecordiNQ occoccooconconcncnnncnncancnnannancnananranranrancancnnrarannranaanannannas 48 Meeting roles and component restrictiONS ooococcccccccccconcnncnnnnncnnrnnonnrnnnanannrnnoa 48 Recording your SESSIONS ooocoocconconcnnnncnnconcconcnnnnnrncrnnrrnnrrnn nr nn teeta nee tata 48 Starting a RecOordINO wicca isaac a sarateet dart hace tear cad ai dah aras ic ya paula dank dd acc di 48 Stopping a RECON IN Oi siiccaataa tot action rca atar E Rel a ac adeeb cd id 49 Viewing a RECOrdIAG cidcid 49 CHAPTER 13 Rights Management cccccconconconcncnnnanccancarancancanranranranrancancanannranas 50 Meeting roles and component restrictiOns cccc cece eee eee eee eee 50 Working with Rights Management c cece cece eee ene eter e tetas 50 Voxwire Systems Voxwire User Manual for Account Holders and Moderators 6 58 Promoting or demoting a USEF cece eect eee ene eee ete 51 Changing a user s access rights to a particular module cecceeee cnet eeeeeeeeees 51 Changing a user type s access rights to a particular MOGUIE ccceeee eee eeeeeees 52 Rights by User Type Overview 0 cece cece te eee ener ener eee 53 INDEXES cid o a 55 Voxwire Systems Voxwire User Manual fo
41. erent Broadcast Modes To offer you full flexibility depending on any bandwidth or hardware restrictions you may meet on a day to day basis depending on your particular use scenario Voxwire gives you several broadcast modes to choose from By default a room is set to video mode but it is easy to switch to audio or image mode Switching between broadcast modes 1 Click on the cogwheel icon in the Audio Video component to expand the context sensitive menu 2 Select Broadcast Type and in the sub menu choose the mode you want to switch to 3 Everyone in the room will be switched to the new mode Video Send and receive video and audio Audio Send and receive only audio This uses significantly less bandwidth and conversation may be more responsive in low bandwidth situations Image Allow users to upload an image to be displayed with their audio broadcast This image can be either a photo or some other graphical avatar and can be used to create a more personal connection with your audience when video is not available either because you don t have a web cam or want to save bandwidth Uploading an Image for Image Mode Flash Player 8 or higher 1 Click on the cogwheel icon in the Audio Video component to expand the context sensitive menu 2 Select Upload Image 3 Afile browser window opens which allows you to select an image Choose any jpg gif or png file on your system Voxwire will upload it resize it and
42. for Account Holders and Moderators 30 58 3 If the file is supported by Voxwire click the Open button The button is not visible if you cannot load the selected content into the Content Viewer 4 The file opens on all users screens NOTE You can also load content into the Content Viewer Component prior to leading a session As soon as you click the Take Control button the contents of the Content Viewer Component are propagated to all users Releasing Control You can proactively release control at any time if you want to look at content without it being propagated to all other users in the room 1 While leading a session click on the Release Control button 2 The message You are leading will disappear Any content is cleared from the Content Viewer Working Alone In some cases you may want to work alone without having to follow along with the presentation for example if you need to review a document before sharing it with the group or if you want to flick back a few slides in the currently loaded presentation Working alone Account Holders and Moderators can break free from following along with the leader s content and as soon as they choose can get synced up with everyone else again 1 Click on the Work Alone button 2 The button will change to Follow others and you will no longer receive updates from other users changes to the content viewer Follow others At any time
43. g module Click the add an answer 3 button to add an answer You can add as many answers as you like by repeatedly clicking this button Enter the text for each answer in the corresponding text field Choose a color for each answer by clicking the color selection field next to each answer s text field This color will represent this question in the results pie bar chart when you publish your poll 7 Repeat steps 2 6 for as many questions as you like Use the red x button to delete questions or answers 8 Click Go Live to make your poll visible to everyone in the room Alternatively click End Poll if you don t want to show your poll to others 2 ae 291 You can use the blue arrows to navigate between questions Use the drop down menu to quickly navigate to a certain question Voxwire Systems Voxwire User Manual for Account Holders and Moderators 46 58 Controlling a Live Poll Any account holder or moderator in the room can control a live poll regardless of whether you yourself have prepared it or not You can use the blue arrows to navigate between questions Use the drop down menu to quickly navigate to a certain question Any question can be displayed as a pie chart or as a bar chart Simply click the pie chart or bar chart buttons to switch between the views All users will now see the new view To answer a question simply click the radio button next to the answer you want to select
44. g system 2 Navigate to All Programs gt Voxwire gt Screen Capture gt Uninstall 3 Awindow will pop up asking you whether you are sure you want to uninstall 4 Click Yes Depending on what applications you are running at the time you may receive a message stating that not all elements of the application could be removed Assuming you haven t changed the install location navigate to My Computer gt Program Files gt Voxwire Sharing your Screen Provided you have installed the screen sharing driver you can start broadcasting your screen to a global audience at the click of a button Starting to Screen Share Make sure the Screen Sharing component is visible on stage If it is not make It visible using the Workspace menu in the title bar More information is a available in the section on Modifying your Workspace You can start screen sharing at any time even when someone else is sharing their screen You will simply take over the broadcast Only one person can broadcast their screen at any one time 1 Click the Start Share button 2 A message appears next to the button confirming you are sharing your screen 3 If Video is being broadcast in the Audio Video Component broadcasts will be switched to Audio to save bandwidth NOTE You will not see your own screen share to save processing power You can however turn it on to see local feedback on what other users are seeing Turning on Local Feedback This
45. ght side of every session Edit the details in the form Click Continue See Sa NOTE If you have the send email invitation checkbox checked emails will be sent out Editing a recording Log in to your Account Center Click the View Recordings button Click the Edit icon at the right side of every recording Edit the details in the form Click Continue a ae a NOTE Changing the password will disallow people who know the previous password to enter The Trim playback values start and end time allow you to create a clipping of the recording Viewers will not see any part of the recording prior to the start time or after the end time Voxwire Systems Voxwire User Manual for Account Holders and Moderators 13 58 Viewing a recording If you have recorded a session or parts of a session you can access recordings via your Account Center Viewing a recording Log in to your Account Center Click the View Recordings button Click the name of the recording you want to watch The recording will load simply click the play button You can fast forward or rewind by moving the play head or clicking anywhere in the play track 6 You can click the pause button to temporarily pause the playback at a certain section Click the play button to start the playback where you left off 7 Clicking the stop button will stop the playback and rewind the recording to the beginning AE Distributing a rec
46. hIeboard microondas ardor A E a ia 32 Using the Whiteboard seriada ad tad idad 32 CONTENE TYPOS cisco ri Aida 34 Adobe FlashP PEO sicario rei aia 34 Mage FCS con ii 34 SM E A A it A 34 CHAPTER 7 The File Share Component sssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 35 Meeting roles and component restricti0NS o oococcccccccccconcnncnnccncnncnnrnncnnnanannrnnos 35 Supported File TYP S siririn eiea ana ani n aE i Ea 35 Files supported by the Content Viewer oooococccccoccccconcnccnncnnannrnnrnn cnn an narnia 35 MANAGING MOS vecindad a dai NEAR 35 Adding a file Flash Player 8 or higher ooooocccoccccoccccccnccncnncnncnn canon narran 36 Canceling am Upload ti A AA 36 Deleg file iia RA AR dond 36 Deleting all files In a FOOM oca tata tidad pnghdds ease pita peaked 36 Saving downloading a file to your Computer cece cece eee eee 37 Opening a file in the Content Viewer c cee ece eect etree eee teeta teeta 37 CHAPTER 8 The Screen Sharing Component s s sssssssssusssnnnnunsnnnnnnnnnnnnnnnnnnnnnnnnn 38 Meeting roles and component restrictiOns cccc cece eee cette eee ened 38 Stale the DFIVER sss esies dseecesere asieyckeeeee ive ie a 38 Installing the driver with Internet Explorer eccerre 38 Installing the driver with Mozilla FirefOx eere 39 Uiinstaliling the driver it dde ate dida 40 Shang YOUN O iia a 40 Starting to Screen TO cbr a iaa 40 Voxwire Systems Voxwire User Ma
47. he DS Screen Capture Driver Setup Wizard will open Click Next You will be prompted to select a location for the installation The field is prefilled We recommend you do NOT change the default location c Program Files Voxwire Screen Capture This path may vary depending on the language of your Operating System Click Next prefilled We recommend you do NOT change the default location Voxwire Screen Capture Click Next The Ready to install screen shows you where your screen sharing driver will be installed Click Install The installation will run and you are presented with a screen that confirms successful installation Click Finish The set up wizard will close Go back to your Voxwire window and refresh it You are now ready to share your screen Click Start share to start sharing your screen Find more information below in the section Sharing your Screen Installing the driver with Mozilla Firefox Voxwire will recognize that you do not have the driver installed and guide you through the installation process This process may vary slightly depending on which browser you are using Voxwire Systems 1 2 209 Sp Ro 00 11 You will be prompted to select your start menu folder The field is 13 14 15 Click the Start share button An alert window will open notifying you of the missing driver and asking you whether you want to install it Cli
48. ify the start time in relation to Greenwich Meridian Time GMT 0 e Pwd If you want to protect the room with a password enter a value here or pressthe generate password button to have Voxwire generate one for you Leaving the field blank will leave the room unprotected f Send Email invitation check the checkbox if you want to send out email invitations 2 more fields will appear g To add all email addresses of people that you want to invite Separate recipients with a comma or a semicolon h Msg Write an invitation message This will appear in the email invite Voxwire Systems Voxwire User Manual for Account Holders and Moderators 12 58 4 Check the remember checkbox if you want Voxwire to remember the info you just entered This is useful if you regularly invite the same group of people for example 5 Press Continue if you decided to send email invitations they will be sent at this stage Congratulations You have scheduled a conference To enter the session go to your Account Center and click the View Schedule button Find your session in the list and click on its title Voxwire will automatically take you to your meeting room Editing a session or a recording You can edit a session s or recording s title time date password and email invitations Editing a session Log in to your Account Center Click the View Schedule button Click the Edit icon at the ri
49. indow closes and the recording begins A message in the title bar notifies you that you are recording All connected users can see a similar message notifiying them that you are recording the session All Moderators can also see a Stop button Voxwire Systems Voxwire User Manual for Account Holders and Moderators 48 58 Stopping a Recording Account Holders and Moderators can all stop a recording 1 Click the Stop button in the Title Bar 2 The recording is stopped and archived immediately NOTE If the person who started the recording leaves the session the meeting is automatically stopped Pressing the record button again will start a new recording A recording cannot be resumed Viewing a Recording Recordings are managed through the Account Center This means only the Account Holder can give access to the recorded sessions Each recording is identified by a unique URL Account Holders can send this link out via email instant messenger programs or publish it on the web thereby giving people access from outside the Account Center Please refer to the appropriate section in the chapter on the Account Center for detailed information Voxwire Systems Voxwire User Manual for Account Holders and Moderators 49 58 CHAPTER 13 RIGHTS MANAGEMENT Control is everything in online meetings Voxwire features a sophisticated user control system second to none 4 user types exist in session each with a different predefin
50. indow opens Click Yes The window closes and the file is deleted from the room Deleting all files in a room You can quickly delete all files in the meeting room at any point in time L Voxwire Systems Click on the cogwheel icon in the File Share component to expand the context sensitive menu Select Delete All An alert window opens Click Yes The window closes and all files are deleted from the room Voxwire User Manual for Account Holders and Moderators 36 58 Saving downloading a file to your computer Any file within the meeting room can be saved to your computer 1 Select the file you want to save by clicking on it in the File Share component Click the Save button 3 A browser window opens which allows you to choose a location on your computer where you want to save the file Click Save The browser window closes A progress bar in the bottom of the File Share component gives you feedback on the progress of the download 7 When the download is completed the file is saved on your computer in the location you selected N wae Opening a file in the Content Viewer If a file is supported by the Content Viewer an Open button appears when a file is selected swf j pg gif jpg formats are supported by the Content Viewer Component 1 Select the File you want to open by clicking on it 2 Click the Open button The button is not visible if you cannot load
51. info in chronological order Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences pole Moderator Participant Observer Send Chat Messages Y Y Y v Save the transcript Y Y Y Y Clear Chat Messages Y Y Working with Chat One of the great advantages of chat communication is its persistent nature Messages typed into the chat remain visible so users who join a session late or need to temporarily divert their attention to other tasks can look back through the content to see what they have missed Similarly a presenter can allow users to ask questions via the chat component and answer them at the end of the presentation scrolling through the transcript at his own convenience Another popular method is to have a co presenter monitor chat activity and answer questions in writing while the presentation continues uninterrupted Several levels of communication can co exist in the same Voxwire session Finally chat transcripts can be saved as a text file for reference and archiving Typing a chat message Chat messages can be entered at any time 1 Type the message you want to appear into the text field at the bottom of the Chat component 2 Either press the Return key on your keyboard or click the lt button 3 The message will appear in the chat component ch
52. io and Video component clearly identified with your username All users will be able to see and hear your broadcast exactly the same way you do N The broadcast you send could be video picture or audio depending on what has been selected and the display will vary accordingly See the explanation for Broadcast Settings below Voxwire Systems Voxwire User Manual for Account Holders and Moderators 23 58 Regardless of which mode is selected you will always see a green bar representing your microphone activity Stopping your Broadcast 1 Click the Stop Broadcast button 2 Your broadcast will disappear from the Audio and Video component Controlling Audio and Video Broadcasts Voxwire offers several additional controls over audio and video broadcasts You can mute your own voice and pause your video you can choose who s streams you want to receive and as an Account Holder or Moderator you can turn off other people s broadcasts You may need to temporarily pause your video or mute your audio for reasons of privacy or to save bandwidth Similarly you may choose to stop receiving other users video to save bandwidth or mute another users audio because their microphone is transmitting disturbing sound Voxwire provides a solution for all of these scenarios Pausing your Video 1 Click on your own video window 2 A crossed through video camera icon will appear on top of your video your video is now paused and no one else
53. ncing Connect with your audience like never before through real time video and crystal clear audio Screen Sharing Flick a switch to show everyone in the room what s going on on your computer Ideal for software training joint web browsing and online collaboration Share files Upload files to the meeting room Other participants can download them to their PCs from a central repository Record the session Optionally a session or parts of a session can be recorded and archived The experience of watching an archive is the same as having been there on the day Ideal for asynchronous content dispersal or post meeting review Get Feedback Allow participants to text chat or even participate via the videoconferencing modules Present files Convert any file including Microsoft PowerPoint to Adobe FlashPaper upload it to Voxwire and discuss the content Also supports standard web formats swf jpg png gif Conduct questionnaires Get feedback on the issues at hand by conducting an online live poll Participants can be prompted to answer multiple choice questions the results are presented in standard visual graphing formats Push Web Pages Proactively open websites or web content on all participants screens Control your Environment Adapt the layout of the software to meet your particular requirements just as you would any other software application Everyone else is synced up automatically Manage Access Allow and dis
54. ned layouts 20 Switching between broadcast modes 25 synchronous communication 48 system administrator 35 system administrators 22 System Check 22 System Requirements 10 system specifications 22 Take Control 11 16 30 31 53 Taking Control 30 test your system 22 Text 33 The Components 16 The Title Bar 17 The Workspace 15 Timezone GMT 12 Title Bar 18 22 23 27 29 45 48 49 51 52 To 13 toolset 32 Topic 12 training 8 9 transmitting disturbing sound 24 Triangle 33 triangle icon 18 Typing a chat message 44 UMTS 8 Uninstalling the driver 40 upload 8 9 11 21 25 34 35 36 52 53 Upload Image 21 25 53 uploading 35 36 Uploading an Image for Image Mode 25 URL Push 16 17 42 user icon 29 user type 16 27 28 50 51 52 54 user s icon 29 51 Userlist 16 Using Components 18 Using the Whiteboard 32 version 7 22 Voxwire User Manual for Account Holders and Moderators 57 58 video 8 9 10 16 21 22 23 24 25 26 30 34 41 44 videoconferencing 8 9 View Recordings 13 14 View Schedule 13 Viewing a recording 14 49 Visit 42 43 53 Visiting a URL 43 web browsing 9 web cam 10 21 23 25 web cams 22 web conference 11 12 22 web conferencing 8 Voxwire Systems web content 9 websites 9 16 42 whiteboard 8 30 32 33 53 widescreen 25 26 WiFi 8 windows 11 12 15 19 25 26 40 Work Alon
55. nts to be able to ensure the best possible experience Again a faster computer will allow you to send higher quality video and increase the effectiveness of your online meetings Similarly it is important for your audience to have decent machines to be able to receive the video although generally it is not as taxing on a computer to receive decode the video as it is to encode it Of course even the most intelligent compression algorithms cannot achieve high fidelity image or sound if the base signal is of low quality Make sure you buy good quality web cams and headsets microphones this will have a huge impact on the quality of your broadcasts Software Voxwire relies on the ubiquitous Adobe Flash Player as a delivery medium This player is constantly updated every update brings with it huge leaps in performance We recommend always using the latest version for best performance We do realize that this is not always possible so Voxwire will also work with older versions starting from version 7 onwards Firewalls Corporate firewalls are designed to allow only the type of information through that your company requires Voxwire will allow you to connect through almost any firewall more detailed in information for system administrators is available here http www voxwire com firewallconfig php Voxwire System Check An online system check is provided which tests all these requirements in an instant Simply point your web browser
56. nual for Account Holders and Moderators 5 58 Jurning on Local FESODACK coco naciona a bj DAA a 40 Turning off Local Feedback ic cc c ce8 pe geclvede nee cdi da 41 Changing your bandwidth quality settingS cc cece eect e teeta teeta eae ed 41 PROPPING SCEEMSHALE scraraicedsonceaasionseciauisietencmaaanienumadmiennsanecaideenaacans dete 41 CHAPTER 9 The URL Push Component sssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 42 Meeting roles and component restrictiOns ccec cece eee eee e teen eee ed 42 Managing your URES ooo can idad ii 42 Rading a URL orinar trae 42 REMOVING a URL ocios idad 42 Misiting a URE airone aclaro idad 43 Pushing a URL Co DrOWSING cccccees cece seat eset eeeeeeeeeeeeeeteeatseatseateaneennees 43 CHAPTER 10 The Chat Component sssssssssssnnsunnnnnnnunnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnn 44 Meeting roles and component restrictiOns cccee cette eee eee e een eee eed 44 VOTING WITH Chat sino nacensintortudasacianatinedannna aside ET 44 pinga Chal MESSA Eonian neinda dia 44 Gearing the chat transcript ooooononococinccncnncnncncnncnnnnnnnnn cnn nr nn rra 45 Saving the chat tranScr Pt wc sccag sia tn ie ias 45 CHAPTER 11 The POLLING COMPONENT sssssssssssnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnn 46 Meeting roles and component restrictiONS o oococcccccccccconcnncnncnnannrnnrnncnn nana nnrnna 46 Working With Poll O ios 46 Preparing a Polls ens scs
57. o start a session in 2 clicks or schedule and email invite your conferencing partners You also use it to edit information on meetings and manage the recordings of your sessions Setting up a session You can set up a session in 2 easy ways Quick Start The fastest way to start a web conference 1 Login to your Account Center 2 Click the Quick Start a Session button Congratulations You are already in a web conference To invite other users find the options menu in the top left corner of Voxwire and select copy session link to clipboard Then simply paste CTRL V on windows V on mac the link into an email or an instant messenger conversation You invitees need do nothing more than click the link they received Any session you Quick Start is automatically given a date and time stamp and saved in your meeting schedule for later reference together with all its files and contents Schedule a Conference Schedule a meeting for the future and send out email invitations 1 Login to your Account Center 2 Click the Schedule a session button 3 Fill in the form a Topic A descriptive name for the session b Start Date and time of the session c Duration a guideline for participants how long the meeting will take the room will not close after this period so there is no problem if your meeting runs over time d Timezone GMT if you are dealing with international audiences this field allows you to spec
58. ording You can easily send the link to a recording to other people Distributing a recording 1 Login to your Account Center 2 Clickthe View Recordings button 3 Right Click Mac users CTRL click the name of the recording you want to watch 4 Select Copy Link The link is copied to the clipboard 5 You can now paste the link by pressing CTRL V V on mac on your keyboard into an email an instant messenger session or even onto any website Voxwire Systems Voxwire User Manual for Account Holders and Moderators 14 58 CHAPTER 3 INSIDE A CONFERENCE ROOM The Workspace When you enter a conference room you will notice a set of windows and a menu bar These windows are interactive units separated by their primary function within the meeting We refer to these as components VOXWIRE Options Settings Workspace Rights Management la ma v iy Audio Video _ E _ 7 Es Content viewer y t Meeting Files Salty PAS S E amp E El GrowthForecast jpg 0 MarketShare 2005 jpg Rapid E Learning BAMBA o como E Factory Floor 1 jpg i 2055 o 0 Factory Floor 2 Jpg 0 Factory Floor 3 jpg 0 Focus Group Pittsburgh jpg j i E BrochureSummer06 pdf pa eLearning Course 14 swf E LogoHires tif si ip DS_Proposal_ENG_2005 swf contributes to i Rapid CONFERENCE CaS E nen s S Stop B
59. our network connection this may take a few seconds The users interface will update in accordance to his new set of rights Changing a user s access rights to a particular module Sometimes you may want to allow a single user access to a single component only For example you may want to allow a user to speak to the group but don t want him to be able to erase files Voxwire makes this possible thanks to absolute granularity of access rights management 1 2 3 6 7 Locate the Participant List component If it is not visible in the workspace make it visible through the workspace menu Click on the user whom you want to promote or demote In the title bar click the Rights Management menu Select Selected User NOTE If the Selected User menu is grayed out you have selected yourself in the Participant Lost or not selected a user In the submenu find the component to which you want to allow or disallow access Another submenu opens you can set a particular users access rights to a higher or lower level than his current user type currently permits by clicking that particular level Since his base user type has not changed the user s icon will not change in the Participant List The users interface will update in accordance to his new set of rights NOTE To check what rights a particular user has select him in the Participant List click on the Rights Management menu in the Title Bar and hover over
60. pen Files Y Y Cancel an upload Y Y Save Files Y Y Y Supported File Types Any file can be added to the Voxwire system unless explicitly barred by the system administrator In most cases potentially harmful files such as exe or bat files will have been restricted to avoid misuse of the application All standard files can be uploaded including all your Microsoft Office O files Image Files or other industry specific files you may need to share with the meeting participants Files supported by the Content Viewer You can present Adobe FlashPaper files Adobe Flash files and any web image format png jpg gif using the content viewer component See the chapter on the Content Viewer to find out how to load files into the content viewer Managing files When a file is added to a meeting room the File Share component provides visual feedback in the form of file type icons to facilitate its use Please note that uploading or downloading a file occupies your bandwidth and may have adverse effects on any broadcasts you are sending or receiving It is recommended practice to upload any files prior to a broadcast Voxwire Systems Voxwire User Manual for Account Holders and Moderators 35 58 Adding a file Flash Player 8 or higher You can add any file on you computer to the meeting room 1 2 3 Click on the cogwheel icon in the File Share component to expand the context sensitive menu Select Add
61. pting you to enter your name Enter the name you would like to identify you in this conference Click Apply The window will close and your name will change visible to all users Identifying the number of users connected The number of connected users is displayed in the bottom left of the Participant List Module next to a user icon This number updates the moment someone connects or disconnects to the room Voxwire Systems Voxwire User Manual for Account Holders and Moderators 28 58 Removing a User from the Room There are two ways of doing this one is to kick a user out of the room the other is to permanently ban him from re entering The difference is that a kicked out user can re enter immediately whereas a banned user has to wait at an hour before he is allowed back in Kick a User 1 Select him her in the Participant List by clicking on his her name 2 Click the Remove User button in the bottom right of the Participant List 3 The user will disappear from the list and be disconnected from the session Permanently Ban a User 1 Select him her in the Participant List by clicking on his her name 2 Inthe Voxwire Title Bar click on the Rights Management menu choose Selected User and click on the Ban Permanently option 3 The user will disappear from the list and be disconnected from the session He or she will not be able to re enter for one hour Changing a User s Status If yo
62. r Account Holders and Moderators 7 58 INTRODUCTION About Voxwire Voxwire is your all in one web conferencing platform Unlike other applications it is entirely browser based and doesn t require any installations or downloads for participants Voxwire is extremely versatile Thanks to its customizable screen layouts it is ideal for online meetings presentations to large audiences training and learning It allows you share standard file types including the entire Microsoft Office suite which makes adaptation within any organization simple and rapid Rich media applications can be delivered thanks to Adobe Flash and video support directly in the online meeting room Setting up meetings for account holders is easy and fast once logged in you can get started in no more than a single click You also have the option to schedule meetings for the future send out email invitations or even integrate into your existing project management or LMS software Flexibility is also at the forefront of installation options Voxwire can be accessed via online ASP rented services or installed behind the firewall within the corporate IT infrastructure What is an Online Meeting Online meetings are a new way to communicate using your computer All participants can connect to a conference call using their desktop machine from their office from home from an internet caf from the coffee shop using their laptop and a WiFi card or from the train using
63. roadcast m Take Control 8 Work Alone 4 Open F Save vli Chat y Polling y Participants up Last message received on 01 03 2006 at 09 49 dl Salty M4 Fab 20 l guest has jul Angelina 2 ves Oe E What is your expected period for ROI a y la Guest Hi Sally thanks amp Adam amp Guest Hi Sally Hi Mike Hi all amp Dave Guest Hello amp John Mike You can all change your usernames by clicking the little i ea cog wheel icon in the userlist o amp Mike Sandra Ah excellent that was easy 2 years dl Miranda John Mike 1 have a question 3 years Paul la John Can I send my video as well gt More than 3 years E ryan Dave John just click the Start Broadcast button to start sending Video and Audio a Amo John Cool E a C Create Poll 10 G2 Remove gt A Voxwire Session They can be moved resized collapsed and even hidden depending on your particular necessities gt Examples of alternative screen layouts Voxwire Systems Voxwire User Manual for Account Holders and Moderators 15 58 The Components The following components are available Audio Video Component Used for all live audio and video communication Userlist See who and how many people are connected to the room Content Viewer All content is shown in this window To take control of the content viewer click the Take Control button other users will now see what you see
64. ronologically sorted underneath the previous message Each user s messages are clearly identified by his or her name and a semicolon in front of their message Voxwire Systems Voxwire User Manual for Account Holders and Moderators 44 58 Clearing the chat transcript Account Holders and Moderators can clear the chat transcript at any time In meetings with large user numbers and a lot of chat activity it is recommended to do this periodically for better performance 1 Click on the Options Menu in the Voxwire Title Bar 2 Select Clear Transcript from the menu 3 The chat will be cleared NOTE Once the chat transcript is cleared it cannot be recovered Make sure you save it if you want to store it Saving the chat transcript You can save the transcript to a file on your computer at any time 1 Click on the cogwheel icon in the Chat component to expand the context sensitive menu Select Save Transcript from the menu 3 A message appears in the chat only visible to you stating The transcript has been saved to the following url followed by a link 4 Click on the link 5 A browser window will open containing the contents of the chat window 6 Save the file to a location on your computer 7 Close the window to return to Voxwire N Voxwire Systems Voxwire User Manual for Account Holders and Moderators 45 58 CHAPTER 11 THE POLLING COMPONENT Polling is a welcome alternative to any online
65. s is the most common method of using Voxwire to give an online presentation Image Files You can load any jpg gif or png image file that you have created in any program into the content viewer The image will automatically resize to fit the height and width of the Content Viewer window SWF Adobe Flash files are one of the most commonly used formats for online presentations eLearning programs and animations The support for video is rapidly turning Adobe Flash into the preferred method of delivering video on the web You can load any Adobe Flash file into Voxwire It will automatically resize to fit the height and width of the Content Viewer Voxwire Systems Voxwire User Manual for Account Holders and Moderators 34 58 CHAPTER 7 THE FILE SHARE COMPONENT Any content you add to a Voxwire meeting is added to the File Share Component You can add any type of content to a Voxwire meeting File types which can be displayed directly in a Voxwire meeting room will be displayed in the Content Viewer Component Any other file type can be saved by each connected user provided they have the appropriate permissions Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences eae Moderator Participant Observer Add Files Y Y Delete Files Y Y Delete All Files Y Y O
66. se a custom layout Voxwire has an inbuilt feature which will make your life a lot easier 1 Create the layout you prefer by dragging resizing and collapsing the components as you see fit 2 Inthe Workspace menu select save current as custom This layout is now saved as your custom layout Whenever you want to return to this layout simply select Custom View from the workspace menu in the title bar Voxwire Systems Voxwire User Manual for Account Holders and Moderators 20 58 CHAPTER 4 THE AUDIO VIDEO COMPONENT The Audio Video Component allows you to video and audio conference in real time You can use it to give presentations to huge audiences or to talk with colleagues in a private environment The video shape size can be configured to meet your particular bandwidth quality requirements and or the amount of people that are broadcasting video at the same time There is also a audio picture mode which allows speakers to upload a photo in case they don t have a web cam or don t want to send video yet still create a more personal connection to their audience Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences le Moderator Participant Observer Set Broadcast Type Audio Picture E P Video Set Video
67. sers waiting for their turn You can choose whom you want to give access whom you don t and in what order 1 Click on the Request to Speak icon in the Voxwire Title Bar 2 A list of users requesting to speak will appear 3 Select a user from the lists 4 Click Accept 5 The users broadcast will appear appear in the Audio Video Component Denying a request to speak Denying access is just as simple as accepting it Click on the Request to Speak icon in the Voxwire Title Bar A list of users requesting to speak will appear Select a user from the lists Click Deny The user disappears from the list the request is cancelled and the request window on his or her screen disappears O B UN E Giving users access to the Audio Video Component Use the Rights Management menu to turn users into Moderators or Participants to allow them to see and use the Start Broadcast button Alternatively you can just change a particular user s or a particular user type s settings to allow access to the Audio Video Component Refer to the chapter on Rights Management for further instructions on how to do this Voxwire Systems Voxwire User Manual for Account Holders and Moderators 27 58 CHAPTER 5 THE PARTICIPANT LIST COMPONENT It is important you know who is taking part in the meeting having an overview over how many people are connected and knowing what user has what role in the meeting These functionalities incl
68. t Holders and Moderators 52 58 Rights by User Type Overview The following table gives a complete overview of what each user type is or isn t allowed to do Moderator Participant Observer Holder SYSTEM WIDE RULES Account settings Y Top Up Credit Y Promote Users to Moderator Y Screen Layouts Y Y Show Hide Modules Y Y Invite Users Y Y Kick Ban Users Y Y AUDIO VIDEO Set Broadcast Type Audio Picture Y Y Video Set Video Shape amp Size Y Y Upload Image Y Y Y Y Zoom Level Y Y Y Y Stop Other Broadcasts Y Y Start broadcast without permission Y Y Start broadcast with permission Y Stop your broadcast Y Y Y Pause your video broadcast Y Y Y Mute your audio broadcast Y Y Y Pause others video Y Y Y Mute others audio Y Y Y PARTICIPANT LIST See who is connected Y Y Y Y See how many people are connected Y Y Y Y See user types Y Y Y Y Change my name Y Y Y Y Remove User Y Y CONTENT VIEWER Load content Y Y Y Y Clear content Y Y Y Y Show Hide whiteboard Y Y Y Y Take Control Release Control Y Y Y Y Work Alone Follow Others Y Y FILE SHARING Add Files Y Y Delete Files Y Y Delete All Files Y Y Open Files Y Y Cancel an upload Y Y Save Files Y Y Y SCREEN SHARING Share your Screen Y Y Download driver Y Y Local Feedback on off Y Y Receive a Scr
69. t access levels to this component The following table summarizes the differences ee Moderator Participant Observer Load content Y Y Y Y Clear content Y Y Y Y Show Hide whiteboard Y Y Y Y Take Control Release Control Y Y Y Y Work Alone Follow Others Y Y Sharing Content To be able to show content to other users you must take control of the session While you are leading a session everyone else can see the changes you make in the content viewer If you are not leading no one can see the changes you make Please refer to the chapter on the File Share Component on more detailed info on how to add content to a meeting room and loading it into the Content Viewer Component Taking Control Only one person can be in control of the Content Viewer Component at any one time Any Account Holder or Moderator can take control at any time 1 Click on the Take Control button 2 A message will appear next to the button saying You are leading Any content you load into the Content Viewer will be broadcast to other users Loading a File into the Content Viewer Files are added to the File Share Component and then loaded into the Content Viewer Component swf jpg gif png formats are supported by the Content Viewer Component 1 Locate the File Share Component 2 Select the File you want to open for the group make sure you are leading the session Voxwire Systems Voxwire User Manual
70. u want to change the rights of a user within the application you do this via the Rights Management Menu in the Voxwire Title Bar 1 Select the user in the Participant List by clicking on his her name 2 Inthe Voxwire Title Bar click on the Rights Management menu choose Selected User and in the submenus choose change Status and the User Type you want to turn that user into 3 The user s icon will change in the Participant List to reflect the status he has received and his screen will update with the new options you have assigned to him her Refer to the chapter on Rights Management for more info Voxwire Systems Voxwire User Manual for Account Holders and Moderators 29 58 CHAPTER 6 THE CONTENT VIEWER COMPONENT When displaying any type of document based content in Voxwire be it video files images Adobe FlashPaper or anything else it will be displayed in the content viewer Typically you will load documents in from the File Share Component which is discussed in the next chapter The most important thing about the Content Viewer Component is that only one user can lead others through the content at any one time The component gives you feedback on who is leading the presentation The Content Viewer also contains a multi user whiteboard which can be used to mark up any content Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have differen
71. uding the option to remove users from the meeting are provided by the Participant List Component Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences ae Moderator Participant Observer See who is connected v Y Y Y See how many people are connected Y Y Y Y See user types Y Y Y Y Change my name Y Y Y Y Remove User Y Y Identifying Users Depending on the method of invitation and your particular account settings a user will enter with a different user type and name The default setting for invited users is Observer The person who created the room is typically an Account Holder A user who was invited via an invitation email will typically enter identified by his email address this address will appear as his username in the Participant List Users who were invited via the Copy Session Link to Clipboard functionality will typically enter as a guest and identified as such in the Participant List Changing User Names To be able to better identify users every person connected to a conference can change their user name You can change your user name at any time 1 O eS Click on the cogwheel icon in the Participant List component to expand the context sensitive menu Select Change my name A window opens prom
72. ur browser window Using Components You can hide and show components using the workspace menu in the title bar This can be done in two ways either by selecting a predefined workspace layout or by individually selecting and deselecting modules from the show components submenu Collapse r l o Component Title Title bar Context sensitive menu Resize Handle gt A component window All components share some basic functionality e They can be moved by clicking and dragging their title bar e They can be collapsed by clicking the triangle icon on the top left of their title bar e They all have their individual context sensitive menu in the cogwheel icon in their title bar e They can be resized by clicking and dragging their resize handle in the bottom right of each component This functionality is reserved for Account Holders and Moderators only with exception of the context sensitive menu which is displayed to other user types with reduced options Voxwire Systems Voxwire User Manual for Account Holders and Moderators 18 58 Modifying your workspace You can hide and show components using the workspace menu in the title bar This can be done in two ways either by selecting a predefined workspace layout or by individually selecting and deselecting modules from the show components submenu Any changes you make to the workspace are immediately visible to all connected users unless you are in Prepar
73. will receive it 3 Click on your video window again to resume your broadcast Muting your Audio 1 Click on the microphone icon in your broadcast window underneath your username 2 The icon will appear as crossed through your microphone is now muted and no one else will be able to hear you 3 Click on your microphone icon again to resume your broadcast Stop receiving another user s Video 1 Click on the user s video window who s video you want to pause 2 Acrossed through video camera icon will appear on top of that user s video You are now no longer receiving that person s video This does not influence what everyone else sees 3 Click on their video window again to resume receiving the broadcast Stop receiving another person s Audio 1 Click on the microphone icon in the broadcast window underneath the username of the user who s audio you want to stop receiving 2 The icon will appear as crossed through you are now no longer receiving that person s audio This does not influence what everyone else hears 3 Click on their microphone icon again to resume receiving the broadcast Stop other users Broadcasts 1 Click on the cogwheel icon in the Audio Video component to expand the context sensitive menu 2 Select Stop Other Broadcasts Voxwire Systems Voxwire User Manual for Account Holders and Moderators 24 58 3 Everyone except you will be removed from the Audio Video component Working with diff
74. ype permissions of Y participants and observers only Working with Rights Management We can distinguish between two types of interaction Changing access rights for an individual user or changing access rights for a group of users Rights management can be utilized whenever the need arises There is no need to decide pre session who will be allowed to do what Since online meetings are dynamic environments it is important to be ready to react to any situation The only restriction to Rights Management is that each session can only have one Account Holder This is typically the user who has called the meeting Voxwire Systems Voxwire User Manual for Account Holders and Moderators 50 58 Promoting or demoting a user You can choose to elevate or reduce the ability of a user to interact at any time 1 N 6 Locate the Participant List component If it is not visible in the workspace make it visible through the workspace menu Click on the user whom you want to promote or demote In the title bar click the Rights Management menu Select Selected User gt Change Status gt The user type you want to change a user to NOTE If the Selected User menu is grayed out you have selected yourself in the Participant List or not selected a user The icon of that user in the Participant List will change to represent his new user type Depending on how many users are connected and state of y
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