Aspire All-in-one Computer User`s Manual
Contents
1. Restore Factory Settings deletes everything on your hard drive then reinstalls Windows and all software and drivers that were pre installed on your system If you can access important files on your hard drive back them up now See Restore Factory Settings with Acer Recovery Management on page 11 Customized Restore will attempt to retain your files user data but will reinstall all software and drivers Software installed since you purchased your PC will be removed except software installed from 11 Recovery the Windows Store See Customized Restore with Acer Recovery Management on page 13 Restore Factory Settings with Acer Recovery Management 1 Click Restore Factory Settings Welcome to Acer Recovery Management Acer Recovery Mans remave the USBie GD Customized Restore Retain User Data 4252 Reinstan Drivers or Applications Important Restore Factory Settings will erase all files on your hard drive 2 The Reset your PC window opens Reset your PC Here s what will happen All your personal files and apps will be removed Your PC settings will be changed back to their defaults Images for reference only 3 Click Next then choose how to erase your files a Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the rec2. Windows Accessories to see the list of legacy programs Can I use more than one app at a time 1 Tap on a tile to open an app from the Start screen 2 Return to the Start screen and repeat the process 3 Swipe right from the left edge of the screen to display the last app that was opened 4 Swipe right from the left edge of the screen until you see a column divider to display both apps simultaneously Up to three apps may be displayed via three columns at the same time Note This function is limited to devices with a screen resolution higher than 1366 x 768 pixels Can show my desktop apps first Yes you can just follow these steps 1 Go to the desktop 2 Tap and hold the taskbar until you see the square outline Select Properties from the menu that opens when you remove your finger 3 From the Navigation tab check List desktop apps first in the Apps view when it s sorted by category What is a Microsoft ID account A Microsoft account is an email address and password that you use to sign in to Windows You can use any email address but it is best if you choose the one you already use to communicate with friends and sign in to your favorite websites When you sign in to your PC with a Frequently asked questions 8 Microsoft account you ll connect your PC to the people files and devices you care about Do I need one You do not need a Microsoft ID to use Windows 8 1 but it makes life easier becaus
3. This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems If the system reports an error message or an error symptom occurs see Error messages below If the problem cannot be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of action Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum Contact your dealer or an authorized service error center Insert a system bootable disk then press lt Enter gt to reboot Press lt F2 gt during POST to enter the BIOS Disk boot failure equipment utility then press Exit in the BIOS utility to configuration error reboot Hardaisk O sior Contact your dealer or an authorized service center Hard disk 0 Contact your dealer or an authorized service extended type error center Contact your dealer or an authorized service I O parity error bonne 3 Frequently asked questions Error messages Corrective action Keyboard error orno Contact your dealer or an authorized service keyboard connected center Keyboard interface Contact your dealer or an authorized service error center Kamon eae Press lt F2 gt during POST to enter the BIOS ry utility then press Exit in the
4. Date of purchase Frequently asked questions 2 Tips and hints for using Windows 8 1 We know this is a new operating system that will take some getting used to so we ve created a few pointers to help you get started How do get to Start Press the Windows key tap the Start button on the desktop taskbar or swipe the right hand edge of the screen inwards and tap the Start charm Where s the Start button The Start button will appear in the desktop taskbar Tapping it will open Start where you can launch apps How do I see all of my apps Swipe upwards from the bottom of Start Can make the All apps view the default for Start Yes you can just follow these steps 1 Go to the desktop 2 Tap and hold the taskbar until you see the square outline Select Properties from the menu that opens when you remove your finger 3 From the Navigation tab check Show the Apps view automatically when I go to Start What are Charms Charms allow you to perform useful functions such as sharing content turning off your PC or changing settings How do I access the charms Swipe the right hand edge of the screen inwards 3 Frequently asked questions Can boot directly to the desktop Yes you can just follow these steps 1 Go to the desktop 2 Tap and hold the taskbar until you see the square outline Select Properties from the menu that opens when you remove your finger 3 From the Navigation tab check Go
5. How do personalize my computer Where are my apps What is a Microsoft ID account 53 How do add a favorite to Internet ollen e A E EEE E E E 54 How do check for Windows updates 54 Where can get more information 5 Troubleshooting eeeeee 55 Troubleshooting tips Error messages Internet and online security 57 First steps on the net ceeeeeeee 57 Protecting your COMpUtET 0ceeeeeeeee 57 Choose an Internet Service Provider Network connectionS 00 Surf the Net cee escseeesseesseeeseeteeeeeee 60 SO CU FLY e e a 61 Playing Blu Ray or DVD movies 68 Getting started In this section you will find e Useful information on caring for your computer and your health e How to create recovery backups e Guidelines for connecting to a network Information on using Acer s bundled software First things first 2 FIRST THINGS FIRST We would like to thank you for making this Acer desktop computer your choice for meeting your computing needs Your guides To help you use your Acer desktop computer we have designed a set of guides First off the Setup Guide helps you get started with setting up your computer The Quick Guide introduces you to the basic features and functions of your new computer For more on how your computer can help you to be more productive please refer to the User s Manual This guide c
6. when you see the Acer logo during boot up For detailed information on the recovery process see Recovering your system on page 12 Requesting service International Travelers Warranty ITW Your computer is backed by an International Travelers Warranty ITW that gives you security and peace of mind when traveling An ITW passport came with your computer This passport contains all you need to know about the ITW program A list of available authorized service centers is in this handy booklet Read this passport thoroughly Always have your ITW passport on hand especially when you travel to receive the benefits from our support centers Attach your proof of purchase to the ITW passport 5 Frequently asked questions If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide Please visit www acer com Before you call Please have the following information available when you call Acer for online service and please be at your computer when you call With your support we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name Address Telephone number Machine and model type Serial number
7. Delete Save Note The alarm will only sound if your computer is awake at the set time How do I move tiles Tap and hold a tile to select it then drag it to the place on Start that you want it to appear Other tiles will be moved to accommodate the tile in its new location Can arrange tiles in groups Yes you can Tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen You will see Name group appear above unnamed groups You can give the group s a name and arrange the tiles within the groups to suit your needs Can make tiles bigger or smaller Swipe upwards from bottom of the screen and tap Customize tap the tile s you wish to resize and tap Resize Select a size from the menu that appears Frequently asked questions 6 How do I close an app Swipe the window downwards from the top to the bottom of the screen You need to swipe the window past the half way point of the screen Can change the screen resolution Swipe the right hand edge of the screen inwards and tap Search tap the text box to open the onscreen keyboard and start typing Control Panel to display the results tap Control Panel gt Adjust screen resolution Where are my apps Swipe the right hand edge of the screen inwards and tap Search type the name of the app you would like to open using the pop up keyboard Results will be displayed on the left hand side
8. Do not expose the computer to rain or moisture e Do not spill water or any liquid on the computer e Do not subject the computer to heavy shock or vibration Do not expose the computer to dust or dirt e Never place objects on top of the computer Do not slam the computer display when you close it Never place the computer on uneven surfaces Taking care of your AC adapter Here are some ways to take care of your AC adapter Do not connect the adapter to any other device e Do not step on the power cord or place heavy objects on top of it Carefully route the power cord and any cables away from foot traffic e When unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension First things first 4 cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating Cleaning and servicing When cleaning the computer follow these steps 1 Turn off the computer 2 Disconnect the AC adapter 3 Use a soft moist cloth Do not use liquid or aerosol cleaners If either of the following occurs e The computer has been dropped or the body has been damaged e The computer does not operate normally See Frequently asked questions on page 78 Recovery 2 RECOVERY If you are having trouble with your compu
9. desktop and Start screen applications To launch Acer Screen Grasp press lt Ctrl gt lt Shift gt lt PrtSc gt Once you have opened the application you can activate the launch gesture Tapping the screen with three fingers Note The three finger gesture is disabled by default You can enable it from Settings Overview 123456 The toolbar at the top of the screen allows you to change screen capture options and settings No Description 1 Capture Capture a rectangular or circular area of the screen 2 Freeform capture Capture a freeform part of the screen 3 Window capture Capture all or part of an open window 4 Webpage capture Capture a whole webpage including parts _ of the page that are not currently visible 5 Full screen capture Capture the full screen 6 Settings Change the defaults Adjusting the Settings Tap the Settings icon to adjust the defaults for Acer Screen Grasp Global Capture Hotkeys Ctri Shift Print Screen y Global Gesture Enable gesture contro After Capturing v Enter edit mode Pin the program Pin to the taskbar Introduction to Screer Grasp You can enable or disable the launch gesture tap the screen with three fingers set the app to launch the editing tool after capturing pin the program to the taskbar view a short introduction tutorial or view the Help content The editing tool After you ve captured the screen you can edit the image A
10. is to apply patches and other software fixes when they become available Internet and online security 8 By regularly updating your computer you block attackers from being able to take advantage of software flaws vulnerabilities that they could otherwise use to break into your system While keeping your computer up to date will not protect you from all attacks it makes it much more difficult for hackers to gain access to your system blocks many basic and automated attacks completely and might be enough to discourage less determined attackers so they will give up and look for a more vulnerable computer elsewhere More recent versions of Microsoft Windows and other popular software can be configured to download and apply updates automatically so that you do not have to remember to check for the latest software Taking advantage of auto update features in your software is a great start toward keeping yourself safe online Protect your computer with security software Several types of security software are necessary for basic online security Security software essentials include firewall and antivirus programs A firewall is usually your computer s first line of defense it controls who and what can communicate with your computer online You could think of a firewall as a sort of policeman that watches all the data attempting to flow in and out of your computer on the Internet allowing communications that it knows are safe and block
11. lt F2 gt during the POST while the computer logo is being displayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed at the top of the screen Setting passwords To set a password on boot activate the BIOS utility then select Security from the categories listed at the top of the screen Find Password on boot and use the lt F5 gt and lt F6 gt keys to enable this feature Important The BIOS utility may not recognize some wireless keyboards and mice If you encounter this situation please use a USB or PS 2 keyboard and mouse Securing your computer 2 SECURING YOUR COMPUTER Your computer is a valuable investment that you need to take care of Learn how to protect and take care of your computer Using passwords Passwords protect your computer from unauthorized access Setting these passwords creates several different levels of protection for your computer and data e Supervisor Password prevents unauthorized entry into the BIOS utility Once set you must enter this password to gain access to the BIOS utility See Setting passwords on page 25 e User Password secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from Hibernation if available for maximum security e Password on Boot secures your computer against unauthorized use Combine the use
12. the Internet emails or malicious Web sites A typical virus will replicate and pass itself undetected to multiple computers Other forms of nuisance such as Trojan horses worms or spam can infect your computer in various ways using up resources or clogging up a network Note Acer guarantees that your computer was 100 virus free at the time of purchase and does not cover damages due to viruses What is spyware Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet often without you knowing it Once it has infected your computer it can snoop on your browsing activity collect personal information cause pop up ads to appear or even change the configuration of your computer Spyware consumes resources on your computer it can slow down your Internet connection or entire computer system and even cause crashes 7 Internet and online security Spyware is sometimes used by unscrupulous companies to monitor and track the sites you visit on the Internet so as to determine your web surfing habits and display targeted pop up ads on your screen However some kinds of spyware go beyond simple tracking and actually monitor keystrokes and capture passwords posing a serious security risk What is malware Malicious software also known as malware is software designed to deliberately harm your computer For example viruses worms and Trojan horses are malicious so
13. then Refresh 4 The recovery process begins by restarting your computer then continues by copying files to your hard drive This process takes about 30 minutes Recovering from a recovery backup To recover from a recovery backup on a USB drive 1 Find your recovery backup 2 lf your computer does not have a built in keyboard make sure a keyboard is attached to your computer 3 Plug in the USB drive and turn on your computer 4 If it is not already enabled you must enable the F12 Boot Menu a Press lt F2 gt when starting your computer Recovery 14 b Use the left or right arrow keys to select the Main menu c Press the down key until F12 Boot Menu is selected press lt F5 gt to change this setting to Enabled d Use the left or right arrow keys to select the Exit menu e Depending on the type of BIOS your computer uses select Save Changes and Exit or Exit Saving Changes and press Enter Select OK or Yes to confirm f Your computer will restart 5 During startup press lt F12 gt to open the boot menu The boot menu allows you to select which device to start from select the USB drive a Use your arrow keys to select USB Device then press Enter b Windows starts from the recovery backup instead of the normal startup process 6 Select your keyboard type 7 Select Troubleshoot and then choose the type of recovery to use a Click Advanced then System Restore to start Microsoft System Restore Micr
14. transceivers that broadcast data into the surrounding environment Access points act as a mediator between wired and wireless network Most routers have a built in DSL modem that will allow you access to a high speed DSL internet connection The ISP Internet Service Provider you have chosen normally supplies a modem router with the subscription to their services Read carefully the documentation supplied with your Access point router for detailed setup instructions Network cable RJ45 A network cable also called RJ45 cable is used to connect the host computer to the access point see illustration below this type of cable may also be used to connect peripheral devices to the access point 5 Internet and online security Wireless adapter Diagram of a working network 1 Access point router 2 Desktop computer 3 Modem 4 Printer 5 Portable computer 6 PDA Smartphone 7 Network cables RJ45 Turning on off a wireless network connection If your computer has wireless access but does not feature a Communication button you may turn your wireless network on or off or control what is shared over the network with the network management options Press the Windows key sg W type HomeGroup and then click on HomeGroup A Warning Using wireless devices while flying in aircraft is prohibited Switch off all devices before boarding an aircraft they may be dangerous to the operation of the aircraft disrupt commu
15. 1 Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port e If you inserted a DVD wait for Acer Resource Center to start e If Acer Resource Center does not start automatically press the Windows key lt E gt then double click on the optical drive icon e If you are using a USB drive press the Windows key lt E gt then double click on the drive that contains the backup Double click on ResourceCenter 9 Recovery 2 You should see the Contents section of the Acer Resource Center O O o O A O O O o Images for reference only 3 Click the install icon for the item you want to install then follow the onscreen prompts to complete the installation Repeat this step for each item you want to reinstall Returning to an earlier system snapshot Microsoft System Restore periodically takes a snapsho of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again Windows automatically creates an additional restore point each day and also each time you install software or device drivers Note For more information about using Microsoft System Restore from Start type Help and then click Help and Support in the list of apps Type Windows system restore in the Search Help box then press Enter Returning to a restore point 1 From Sta
16. BIOS utility to mismatch reboot If you still encounter problems after going through the corrective measures please contact your dealer or an authorized service center for assistance Internet and online security 2 INTERNET AND ONLINE SECURITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet see Security on page 6 A comprehensive Internet security program is offered when you first start your computer You should activate this protection as soon as possible certainly before you connect to the Internet Choose an Internet Service Provider Using the Internet has become a natural part of daily computing Just a few simple steps can connect you to a vast collection of knowledge and communication tools To accomplish these steps you should first select an Internet Service Provider ISP which supplies the connection between your computer and the Internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports The ISP you select will provide instructions on how to connect to the Internet you may need additional software or a special box that connects to your phone line Connection types Depending on your computer model your location and your communication needs you have several ways to connect to the Internet Dial up
17. Some computers include a telephone dial up modem connector This allows you to connect to the Internet using your telephone line With a dial up connection you cannot use the modem and the telephone simultaneously on a single phone line This type of connection is recommended only if you have limited use of the 3 Internet and online security Internet as the connection speed is low and connection time is typically charged per hour DSL e g ADSL DSL Digital Subscriber Line is an always on connection that runs over the phone line As DSL and phone do not use the same frequencies you can use your telephone at the same time you are connected to the Internet this requires a micro filter on each telephone socket to avoid interference To be eligible for DSL you must be located near an DSL equipped phone exchange service is sometimes unavailable in rural areas Connection speeds vary depending on your location but DSL generally provides very fast and reliable Internet connection As the connection is always on it is generally charged at fixed monthly rates Note A DSL connection requires an appropriate modem A modem is usually provided by the ISP when you register Many of these modems include an router that provides network and Wi Fi access Cable A cable connection provides fast and always on Internet service via a cable television line This service is generally available in large cities You c
18. an use your telephone and watch cable TV at the same time you are connected to the Internet 3G WWAN or Wireless Wide Area Network Network connections A LAN Local Area Network is a group of computers for example within an office building or home that share a common communications line and resources When you set up a network you can share files peripheral devices such as a printer and an Internet connection You can set up a LAN using wired technologies such as Ethernet or wireless technologies such as Wi Fi or Bluetooth Internet and online security 4 Wireless networks A wireless LAN or WLAN is a wireless local area network which may link two or more computers without using wires Setting up a wireless network is easy and allows you to share files peripheral devices and an Internet connection What are benefits of a wireless network Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an internet connection with other computers in your home Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings Components of a wireless LAN To set up your Wireless network at home you need to have the following Access point router Access points routers are two way
19. cer Screen Grasp snp via No Description Undo Redo Pencil tool Oo N gt Co N o Oo eA 10 11 Acer Screen Grasp 4 Description Marker tool Text tool Eraser Mosaic effect Lasso tool Share capture to Windows clipboard e Facebook e Acer Scrapboard Word PowerPoint e Outlook Save Pin unpin the toolbars 5 Acer Scrapboard ACER SCRAPBOARD Acer Scrapboard is a useful tool to manage your screen captures Screen captures are automatically sorted by date Tap the icon on the screen capture to open the website in Internet Explorer Acer Scrapboard September 2013 a a 8 al rae You can also create tags to assist in sorting your images 1 Tap and drag an image down to open the menu at the bottom of the screen 2 Tap Create tag to create a tag 3 Tap Tags to open the list of available tags and check each tag that you would like to assign to the image Keeping your computer and data safe ei In this section you will find e How to secure your computer Setting passwords BIOS utility 2 BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer s BIOS Your computer is already properly configured and optimized and you do not normally need to run this utility However if you encounter configuration problems you may need to run it To activate the BIOS utility press
20. ds the port with the connectors facing down 2 Carefully slide the card into the port If you find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the slot If the card contains some files the Windows Auto Play window may appear this depends on the contents of the card and ask you if you wish to use a program to access the contents of the card Select an option here if it is appropriate otherwise select Cancel If the card contains no files or unknown files a window will open showing the contents of the card SD SDHC and SDXC cards Different types of SD cards cover different capacities while using the same overall design SD cards contain up to 4GB SDHC cards contain up to 32 GB and SDXC cards can contain up to 2048 GB 3 Memory card reader 2 TB Your computer provides an SDHC or SDXC compatible card reader Note SDXC memory cards can only be used in an SDXC compatible reader SD and SDHC cards can be used in either type Removing a card from a memory card reader 1 Click on Show hidden icons arrow in the Notification Area next to the clock 2 Click on the Safely Remove Hardware icon 3 Click on Eject SD Card or the Gas DORE aad Pn name of the device 4 Wait until a Safe to Remove Al Eject SD Card Hardware message is displayed EE n oy 1AM 7 4 2012 5 Re
21. e you can sync data across different machines you sign in to using a Microsoft ID How do I get one If you ve already installed Windows 8 1 and didn t sign in with a Microsoft account or you don t have a Microsoft account and want to get one swipe the right hand edge of the screen inwards and tap Settings gt Change PC settings gt Accounts gt Connect to a Microsoft account and follow the onscreen instructions How do add a favorite to Internet Explorer Internet Explorer 10 doesn t have traditional favorites instead you can pin shortcuts to Start Once you have the page open swipe upwards from the bottom edge of the screen to open the menu at the bottom of the screen Tap Pin to Start How do check for Windows updates Swipe the right hand edge of the screen inwards and tap Settings gt Change PC settings gt Update amp recovery gt Windows Update Tap Check now Where can I get more information For more information please visit the following pages e Windows 8 and 8 1 tutorials www acer com windows8 tutorial Support FAQs support acer com Frequently asked questions 2 Troubleshooting This chapter shows you how to deal with common system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer yourself contact your dealer or authorized service center for assistance Troubleshooting tips
22. el it clearly Important Write a unique descriptive label on the backup such as Windows Recovery Backup Make sure you keep the backup in a safe place that you will remember Creating a drivers and applications backup To create a Drivers and Applications Backup that contains the factory loaded software and drivers needed by your computer you 5 Recovery may use either a USB storage drive or if your computer features a DVD recorder one or more blank recordable DVDs 1 From Start type Recovery and then click Acer Recovery Management in the list of apps te Acer Recovery Management Welcome to Acer Recovery Management GO Customized Restore Retain User Data 4252 Reinstan Drivers or Applications 2 Click Create Drivers and Applications Backup Plug in the USB drive or insert a blank DVD into the optical drive then click Next e If you are using a USB drive make sure your USB drive has enough capacity before continuing e If using DVDs it will also show the number of blank recordable discs you will need to complete the recovery discs Make sure that you have the required number of identical blank discs 3 Click Start to copy files You will be shown the backup progress on the screen 4 Follow the process until it completes e If you are using optical discs the drive ejects each disc as it completes burning it Remove the disc from the drive and mark it Recovery 6 with a pe
23. em and you want to reset your system to factory condition see Returning your system to its factory condition on page 10 7 Recovery Reinstalling drivers and applications As a troubleshooting step you may need to reinstall the applications and device drivers that came pre installed on your computer from the factory You can reinstall using either your hard drive or the backup you have created e Other applications If you need to reinstall software that did not come pre installed on your computer you need to follow that software s installation instructions e New device drivers If you need to reinstall device drivers that did not come pre installed on your computer follow the instructions provided with the device If you are reinstalling using Windows and the recovery information stored on your computer 1 From Start type Recovery and then click Acer Recovery Management in the list of apps sct the task you want to perform Please DO NOT Restore Factory Settings 2 Click Reinstall Drivers or Applications Recovery 8 3 You should see the Contents section of the Acer Resource Center O O o O O O O O o Images for reference only 4 Click the install icon for the item you want to install then follow the onscreen instructions to complete the installation Repeat this step for each item you want to reinstall If you are reinstalling from a Drivers and Applications Backup on a DVD or USB drive
24. et and online security 12 How do I know when my computer is at risk If the Action Center reports an alert or if your computer behaves erratically crashes unexpectedly or if some of your programs do not work correctly your computer may be infected by malicious software However do not blame every computer problem on a virus If you suspect your computer is infected the first thing to do is update if you have not already done so and run your antivirus and anti spyware software Playing Blu Ray or DVD movies 2 PLAYING BLU RAY OR DVD MOVIES If your computer is equipped with a Blu Ray or DVD drive you can play movies on your computer or on a high definition TV via the HDMI port 1 Insert the disc into the drive 2 After a few seconds the movie will start playing 3 If the movie does not start playing open your movie playback program and open the disc from the File menu Important When you launch the DVD player for the first time the program asks you to enter the region code DVDs are available for 6 regions Region code Country or region USA Canada Europe Middle East South Africa Japan Southeast Asia Taiwan South Korea Latin America Australia New Zealand Former USSR parts of Africa India People s Republic of China OQ oO A OG Po Note To change the region code insert a DVD movie of a different region into the DVD drive Once your DVD drive is set to a region code it will only
25. explore beyond limits Aspire All in one Computer User s Manual 3 2013 All Rights Reserved Aspire All in one Computer Covers Touch enabled all in one models This revision October 2013 Sign up for an Acer ID and enable Acer Remote Files Open the Acer Portal from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID There are three great reason for you to get an Acer ID lt a e Remotely access your PC from your other devices with our free Acer Remote Files app Get the latest offers and product information e Register your device for warranty service For more information please visit the AcerCloud website www acer com acercloud Model number Serial number Date of purchase Place of purchase Table of contents 2 TABLE OF CONTENTS Register your Acer product Manage your registered products First things first 5 Your guides 5 Basic care and tips for using your COMPULEN 2 cii ccc lee aeeeneesieee Turning your computer on and off Taking care of your computer Taking care of your AC adapter Cleaning and servicing Recovery 8 Creating a recovery backup 0 008 8 Creating a drivers and applications DACKUP in zissescstiend sects ANeeseetade teres eeys 10 Recovering your sysSteM eee 12 Reinstalling drivers and applications 13 Returning to an earlier system snapshot 15 Returning your syste
26. f Additionally you can use a USB hub to connect multiple devices to a single USB port Q Important When removing a USB storage device you should right click on the USB icon in the Windows task bar and select Eject lt device gt to tell the operating system to stop using the device before removing it Failure to do this may result in data loss or damage to your peripheral Got a question In this section you will find e Frequently asked questions e Tips for using Windows 8 1 e Troubleshooting information e How to protect yourself while online e Where to find Acer service center contact information Frequently asked questions 2 FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer Easy solutions are provided for each one I turned on the power but the computer does not start or boot up Look at the power indicator e If itis not lit no power is being supplied to the computer Check the following e If you are using on the battery it may be low and unable to power the computer Connect the AC adapter to recharge the battery pack e Make sure that the AC adapter is properly plugged into the computer and to the power outlet e If itis lit check the following e Is adisc in the optical drive Remove it and press lt Ctrl gt lt Alt gt lt Del gt to restart the system e Do you have a USB storage device USB disk or smart
27. form other operations on the selected text RepliView Your touch device s onscreen virtual keyboard can sometimes block your view of where you are typing RepliView displays a small pop up window above the onscreen keyboard that displays a view of where you are typing so that you can see what you are doing This feature operates automatically when Touch Tools is running Settings You can adjust the settings to suit your needs including setting the AccuFinger pointer size and timeout You can also select either right 5 Acer Touch Tools or left hand operation which optimizes pointer orientation for the selected mode We Acer Touch Tools Configuration Interactive Tutorial Display properties Enlarge text and other items on the desktop Touch Tools panel properties Make panel semi transparent AccuFinger properties iv Enable automatic timeout This hides the AccuFinger pointer after the selected time period expires Short 20 seconds Normal 30 seconds Long 60 seconds Change AccuFinger pointer size Small Medium Big Change AccuFinger indicator default orientation O Optimal for right handed operation Optimal for left handed operation OK Cancel Acer Screen Grasp 2 ACER SCREEN GRASP Acer Screen Grasp is a handy screen capture tool that allows you to capture all or part of anything that s displayed on your computer s screen It works for both the
28. ftware To help protect your computer against malware make sure it is using up to date antivirus and anti malware software What is a personal firewall A personal firewall is a software program designed to prevent unauthorized access to or from a private network It acts as a shield to protect your Internet connection from unwanted connections some of which may attempt to take control of your computer to install or re distribute viruses or malicious programs Each connection to your computer is monitored programs that attempt to receive information without your permission are detected and the firewall will display an alert You can then decide if you will allow the connection if the connection is to a program you are currently using then normally you would allow it i e a game connecting to a multi player server or an encyclopaedia making a content update How to protect your computer Cybercrime prevention can be straight forward when armed with a little technical advice and common sense many attacks can be avoided In general online criminals are trying to make their money as quickly and easily as possible The more difficult you make their job the more likely they are to leave you alone and move on to an easier target The tips below provide basic information on how you can prevent online fraud Keep your computer current with the latest patches and updates One of the best ways to keep attackers away from your computer
29. ge for the lock screen Turn the Slide show on or off e Select lock screen apps How do I set up the lock screen slideshow 1 Swipe the right hand edge of the screen inwards and tap Settings gt Change PC settings gt PC amp devices gt Lock screen 2 Move the slider to On and select if the slideshow should be played while the computer is running on battery power 3 Tap Add a folder and open the folder you wish to use your Pictures folder will open by default Tap Use this folder gt OK 4 You can see the list of folders under Add a folder Select a folder name and tap Remove to remove the folder from the lock screen slideshow 5 Change the other settings to suit your needs How do I personalize my computer You can personalize Start with a different background image or by arranging the tiles to suit your personal needs To change the background swipe the right hand edge of the screen inwards and tap Settings gt Change PC settings gt Personalize Tap Start screen at the top of the page and select a color and image How do I set the alarm Your computer can act as an alarm clock Start typing Alarms to search for the Alarms app 1 Set the time using the sliders on the left hand side of the screen 2 Select AM or PM 5 Frequently asked questions 3 Choose which days the alarm should go off 4 Select the notification 5 Save the alarm by tapping the Save icon in the upper right hand corner
30. ing bad traffic such as attacks from ever reaching your computer The next line of defense many times is your antivirus software which monitors all online activities such as email messages and Web browsing and protects an individual from viruses worms Trojan horse and other types of malicious programs Your antivirus and antispyware software should be configured to update itself and it should do so every time you connect to the Internet Integrated security suites such as McAfee Internet Security Suite which combine firewall antivirus antispyware with other features such as antispam and parental controls have become popular as they offer all the security software needed for online protection in a single package Many people find using a comprehensive security suite an attractive alternative to installing configuring and updating several different types of security software 9 Internet and online security A complete version of McAfee Internet Security Suite is pre installed on your Acer system It includes a free trial subscription to protection updates Make sure you Activate it Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today we use them for everything from ordering flowers and online banking to logging into our favorite airline Web site to see how many miles we have accumulated The following tips can help make your online experiences secure e Selecting a password that can
31. ive Simply insert the tip of a pen or straightened out paperclip into the hole and push to eject the tray The keyboard does not respond Try attaching an external keyboard to a USB port on the computer If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose The printer does not work Check the following Make sure that the printer is connected to a power outlet and that it is turned on e Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer Frequently asked questions 4 want to restore my computer to its original settings Note If your system is the multilingual version the operating system and language you choose when you first turn on the system will be the only option for future recovery operations This recovery process helps you restore the C drive with the original software content that is installed when you purchased your computer A Warning Your C drive will be reformatted and all data will be erased It is important to back up all data files before using this option Before performing a restore operation please check the BIOS settings 1 Check to see if Acer disk to disk recovery is enabled or not 2 Make sure the D2D Recovery setting in Main is Enabled 3 Exit the BIOS utility and save changes The system will reboot Note To activate the BIOS utility press lt F2 gt
32. lows you to use single pin headsets with a built in microphone These headsets are most commonly used with smartphones HDMI 2 HDMI HDMI High Definition Multimedia Interface is a high quality digital audio video interface HDMI allows you to connect any compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality P Universal Serial Bus USB 2 UNIVERSAL SERIAL Bus USB The USB port is a high speed port which allows you to connect USB peripherals such as a mouse an external keyboard additional storage external hard disks or any other compatible device A Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 0 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the port while USB 3 0 ports have a blue tongue For best performance USB 3 0 devices should always be plugged into USB 3 0 ports Consult your device s documentation to see which standard it supports You can also charge devices such as tablets smartphones or other devices through a USB port Some USB 3 0 ports support charging devices when the computer is in Hibernate or turned of
33. m to its factory condition Recovering from Windows Recovering from a recovery backup Connecting to the Internet 23 Connecting with a cable 23 Built in network feature cseeeeeeee 23 Acer ProShield 25 OVENWIOW 5 iisiecede nt deeree enseden ness be Esi a 25 Setting up Acer ProShield 25 Personal Secure Drive c cccceseceeeeeee 27 Credential Manager 0 cseeeeeee 28 Data Protection cc cccccccesseeeeeeeeeee 28 Data REMOvVAI ccccccccssseeeeeeeeeeee 29 BIOS utility Boot SEQUENCE ceeeeceeeeeeeeeeeteeees Setting passwords Securing your computer 31 Using passwords ccceeeeeeeeeeeees 31 Entering passwords cc eeseeeeeeeeees 31 Power management 33 SAVING POWEL kissin riiin 33 Ports and connectors 36 Information on USB 3 0 36 Rear panel audio ports cccceeeeeees 37 Memory card reader 38 Connectivity options eeeeeeees 38 Video and audio connectors 40 HDMI 41 Universal Serial Bus USB 42 Frequently asked questions 44 Requesting service cceeeeeeees 46 Tips and hints for using Windows 8 1 48 How do get to Start ceeeeeeeeeeees 48 What are Charms 5 a Can boot directly to the desktop 49 How do jump between apps 0 49 How do turn off my computer How do unlock my computer
34. move the card Video and audio connectors 4 VIDEO AND AUDIO CONNECTORS Connect to a monitor with a VGA or DVI port the type of connection supported depends on your computers configuration The appropriate cable is usually included with the monitor Follow these steps to connect an monitor to your computer 1 Check that the computer is powered off and the monitor power switch is turned off 2 Attach the video cable to the monitor port on the computer Secure the cable connection with the screws provided 3 Connect the monitor power cable and plug it into a properly grounded wall outlet 4 Follow any setup instructions in the monitor s user s guide 5 Turn on power to the monitor then the computer 6 Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor If necessary change the display settings used by the computer m Note To access the display controls press the Windows key 58 W type Display and then click on Display Headphones and microphone These ports allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers Plugging an audio device to the headphone port disables the built in speakers Use the microphone port to connect an external microphone for mono recording plugging in an external microphone disables the built in microphone Note Some computers have a single combo port that al
35. n to send an Escape simulation command to the system Touch Tools Tap to open the Touch Tools configuration 5 i l l configuration window See Settings on page 4 6 Gateway Tap this icon to run the Gateway Screen Grasp Screen Grasp utility See Acer Screen Grasp on page 47 7 Close Tap the X to close Acer Touch Tools Both AccuFinger and the Touch Tools panel will close 8 AccuFinger pointer Pointing The AccuFinger pointer s fine tip allows you to work with even very small screen elements This can be particularly helpful when using operating system setting and configuration windows with small buttons boxes or other small items Using AccuFinger With AccuFinger you can Point Place your fingertip on the pointer pad and drag it around The pointer direction changes automatically as you move around the screen Select Perform all standard touch screen cursor commands including tap double tap drag and drag select etc Drag To drag something position the AccuFinger pointer on it press briefly on the pointer pad to activate drag mode then drag the selected item to a new position Display Display a context sensitive menu by holding your fingertip on the pointer pad for a moment until the menu appears then stop touching the pad and select a menu command Acer Touch Tools 4 e Text edit You can select text in supported programs by tapping on a word or text block to select it or insert the cursor You can then type or per
36. nagement Welcome to Acer Recovery Management ables you to restore your system To begin select the task you want to perform Please DO NOT in Restore Factory Settings yur computer to its factory default status A luired NOTE All data on drive C will be GD Customized Restore Retain User Data qE renstal orivers or applications 2 Click Create Factory Default Backup The Recovery Drive window opens Eep ie mina partion irom Mhe PE ta bhe recovey divel Make sure Copy contents from the recovery partition to the recovery drive is selected This provides the most complete and safest recovery backup 3 Plug in the USB drive then click Next Recovery 4 e Since the recovery backup requires at least 16 GB of storage after formatting it is recommended to use a USB drive with a capacity of 32 GB or larger cs Recovery Drive Select the USB flash drive The drive must be able to hold at least 16 GB and everything on the drive will be deleted Avai ilable drive s EA xtemal drive 1 4 You will be shown the backup progress on the screen 5 Follow the process until it completes 6 After creating the recovery backup you can choose to delete the recovery information on your computer If you delete this information you can only use the USB recovery backup to restore your computer if you lose or erase the USB drive you cannot restore your computer 7 Unplug the USB drive and lab
37. nect your computer to the Internet using a cable But first an Internet Service Provider ISP usually a phone or cable company will have to go to your home or office to set up Internet service The ISP will install a small box called a router that will allow you to connect to the Internet Once your router is set up all you have to do is plug one end of a network cable into the network port on your computer and the other end into a port on your router Refer to the image below Then you ll be ready to get online s Acer Touch Tools 2 ACER TOUCH TOOLS Acer Touch Tools makes using your Windows device easier and more convenient You can select drag or tap on small items in the user interface You can run Acer Touch Tools from Start or from the Desktop taskbar Touch tool controls The Touch Tools control panel has several icons 1234567 No Item Description Tap the Move tab and drag the Touch Tools panel to reposition it Displays or hides the AccuFinger pointer Tap the icon to display the pointer and again to hide it The AccuFinger pointer will also hide automatically after a specified number of seconds which you can set in the configuration window 1 Move 2 AccuFinger 3 Acer Touch Tools No Item Description Turns the multi select feature on and off Tap the 3 Multi select multi select icon to turn it on Tap it again to turn multi select off 4 ESC Tap on the ESC ico
38. nications and even be illegal Surf the Net To surf the Internet you need a program called an Internet browser Internet Explorer provides an easy and secure web browsing experience As soon as you have your Internet access installed and you are connected from Start click the Internet Explorer tile or the icon located on the desktop and take your Internet experience to a new level Acer website To get you started why not visit our website www acer com Acer is dedicated to provide you with on going personalied support Check out our Support section to get help tailored to your needs Internet and online security 6 www acer com is your portal to a world of online activities and services visit us regularly for the latest information and downloads Security You are probably eager to explore everything the Internet has to offer In order for you to be safe online Acer has pre installed McAfee Internet Security Suite on your computer McAfee Internet Security Suite runs quietly in the background to block today s complex threats and protect your identity when you shop bank or browse online McAfee Internet Security Suite blocks online identity theft detects and eliminates spyware removes viruses and Internet worms protects against hackers Definitions What is a virus Malicious software typically called viruses are programs designed to infect and damage computers Most viruses are transmitted over
39. not be easily guessed is the first step toward keeping passwords secure and out of the wrong hands Strong passwords have eight characters or more and use a combination of letters numbers and symbols e g Avoid using any of the following as your password your login name anything based on your personal information such as your last name and words that can be found in the dictionary especially password Try to select especially strong unique passwords for protecting activities like online banking e Keep your passwords in a safe place and try not to use the same password for every service you use online e Change passwords on a regular basis at least every 90 days This can limit the damage caused by someone who has already gained access to your account If you notice something suspicious with one of your online accounts one of the first steps you can take is to change your password Protect your personal information Exercise caution when sharing personal information such as your name home address phone number and email address online To take advantage of many online services you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods Since not divulging any personal information is rarely possible the following list contains some advice for how to share personal information safely online e Keep an eye out for phony email messages Things that indicate a me
40. o claim your supposed content winnings If an offer looks so good it s hard to believe ask for someone else s opinion read the fine print or even better simply ignore it Review bank and credit card statements regularly The impact of identity theft and online crimes can be greatly reduced if you can catch it shortly after your data is stolen or when the first use of your information is attempted One of the easiest ways to get the tip off that something has gone wrong is by reviewing the monthly statements provided by your bank and credit card companies for anything out of the ordinary Additionally many banks and services use fraud prevention systems that call out unusual purchasing behavior i e if you live in Texas and all of the sudden start buying refrigerators in Budapest In order to confirm these out of the ordinary purchases they might call you and ask you to confirm them Don t take these calls lightly this is your hint that something bad may have happened and you should take necessary action Protect your computer with Windows security tools Windows provides a variety of protection applications Windows Updates If you have an active Internet connection Windows can check for important updates for your computer and install them automatically These updates include security patches and program updates that can improve your computing experience and help protect your computer against new viruses and attacks Intern
41. of the screen To view the complete list of apps swipe upwards from the bottom of the screen and tap All apps How do make an app appear on Start If you re in All apps and you want to make an app appear on Start Tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen Tap Pin to Start from the menu that appears at the bottom of the screen How do I remove a tile from Start Tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen Tap the tile s you wish to remove and tap Unpin from Start from the menu that appears at the bottom of the screen How do make an app appear on my taskbar If you re in All apps and you want to make an app appear on the taskbar tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen Select Pin to taskbar from the menu that appears at the bottom of the screen 7 Frequently asked questions How do install apps You can download Windows Store apps from Store You will need to have a Microsoft ID to purchase and download apps from Store can t find apps like Notepad and Paint Where are they Swipe the right hand edge of the screen inwards and tap Search type the name of the app you would like to open using the pop up keyboard Alternatively open All apps and scroll to
42. of this password with password checkpoints on boot up and resume from Hibernation if available for maximum security Important Do not forget your Supervisor Password If you forget your password please get in touch with your dealer or an authorized service center Entering passwords When a password is set a password prompt appears in the center of the display screen e When the Supervisor Password is set a prompt appears when you enter the BIOS utility e Type the Supervisor Password and press lt Enter gt to access the BIOS utility If you enter the password incorrectly a warning message appears Try again and press lt Enter gt e When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up 3 Securing your computer e Type the User Password and press lt Enter gt to use the computer If you enter the password incorrectly a warning message appears Try again and press lt Enter gt Important You have three chances to enter a password If you fail to enter the password correctly after three tries the system halts Press and hold the power button for four seconds to shut down the computer Then turn on the computer again and try again Power management 2 POWER MANAGEMENT This computer has a built in power management unit that monitors system activity System activity refers to any activity involving one or more of the following devices keyboard m
43. ontains detailed information on such subjects as system utilities data recovery expansion options and troubleshooting In addition it contains general regulations and safety notices for your desktop computer It is available from the desktop double click the Help icon and click User s Manual in the menu that opens Basic care and tips for using your computer Turning your computer on and off To turn the power off do any of the following e Use the Windows shutdown command Press the Windows key lt C gt click Settings gt Power then click Shut Down If you need to power down the computer for a short while but don t want to completely shut it down you can put it into Hibernate by pressing the power button 3 First things first You can also put the computer in sleep mode by pressing the sleep hotkey lt Fn gt lt F4 gt Note If you cannot power off the computer normally press and hold the power button for more than four seconds to shut down the computer If you turn off the computer and want to turn it on again wait at least two seconds before powering up Taking care of your computer Your computer will serve you well if you take care of it Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0 C 32 F or above 50 C 122 F e Do not subject the computer to magnetic fields
44. osoft System Restore periodically takes a snapshot of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again b Click Reset your PC to start the reset process Reset your PC deletes everything on your hard drive then reinstalls Windows and all software and drivers that were pre installed on your system If you can access important files on your hard drive back them up now See Reset your PC from the recovery backup on page 15 c Click Refresh your PC to start the refresh process Refresh your PC will attempt to retain your files user data but will reinstall all software and drivers Software installed since you purchased your PC will be removed except software installed from the Windows Store See Refresh your PC from the recovery backup on page 16 15 Recovery Reset your PC from the recovery backup Important Reset your PC will erase all files on your hard drive 1 The Reset your PC window opens Reset your PC Images for reference only 2 Click Next 3 Select the operating system to recover normally only one option is available 4 Choose to keep any changes to the hard drive a lf you have deleted the recovery partition or otherwise changed the partitions on the hard drive and want to keep these changes select No b To completely restore your computer to Factory Se
45. ou have a secure connection is the small lock icon in the bottom of your web browser usually the right hand corner Pay attention to privacy policies on Web sites and in software It is important to understand how an organization might collect and use your personal information before you share it with them e Guard your email address Spammers and phishers sometimes send millions of messages to email addresses that may or may not exist in hopes of finding a potential victim Responding to these messages or even downloading images ensures you will be added to their lists for more of the same messages in the future Also be careful when posting your email address online in newsgroups blogs or online communities Online offers that look too good to be true usually are The old saying there s no such thing as a free lunch still rings true today Supposedly free software such as screen savers or smileys 11 Internet and online security secret investment tricks sure to make you untold fortunes and contests that you ve surprisingly won without entering are the enticing hooks used by companies to grab your attention While you may not directly pay for the software or service with money the free software or service you asked for may have been bundled with advertising software adware that tracks your behavior and displays unwanted advertisements You may have to divulge personal information or purchase something else in order t
46. ouse hard disk peripherals connected to the computer and video memory If no activity is detected for a period of time the computer stops some or all of these devices in order to conserve energy Saving power Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks consume extra power If you prefer to reduce your computer s power requirements and environmental impact turn off Fast startup Note If Fast startup is off your computer will take longer to start from Sleep Your computer will also not start if it receives an instruction to start over a network Wake on LAN 1 Open the Charms and search for Control Panel 2 Open System and Security gt Power Options 3 Select Choose what the power buttons do 4 Select Change settings that are currently unavailable 3 Power management 5 Scroll down and disable Turn on fast startup 1 Bea Al Control Panel tems gt Power Options System Settings C Turn on fast startup recommended down Restart isn t affected Learn More 6 Select Save changes Ports and connectors ei In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors 2 PORTS AND CONNECTORS The tables below indicate what the different icons represent Note The ports and connectors listed below ma
47. overy Cleaning the drive takes much longer up to 5 hours but is much more secure as old files are completely removed 4 Click Reset Recovery 12 5 The recovery process begins by restarting your computer then continues by copying files to your hard drive 6 After the recovery has finished you can start using your computer by repeating the first start process Recovering from the hard drive during startup 1 Turn on your computer and press lt Alt gt lt F10 gt during startup A screen appears asking you to choose the keyboard layout 2 Several options are now presented Click Troubleshoot 3 Click either Refresh your PC or Reset your PC ee Refresh your PC enables you to restore your computer to the default factory condition with files intact Reset your PC completely removes all your files and resets your computer to factory settings 4 Click Next The process will take several minutes 13 Recovery Customized Restore with Acer Recovery Management 1 Click Customized Restore Retain User Data Welcome to Acer Recovery Management Acer Re you to restore your system To begin select the task you want to perform Please DO NOT v eeding Restore Factory Settings Restores yor reboo Refresh your PC Here s what will happen Your files and person sites will be removed A list of removed apps will be saved on your desktop ee Cee Images for reference only 3 Click Next
48. phone plugged into your computer Unplug it and press lt Ctrl gt lt Alt gt lt Del gt to restart the system Nothing appears on the screen The computer s power management system automatically blanks the screen to save power Press any key to turn the display back on If pressing a key does not turn the display back on three things might be the cause e The brightness level might be too low Press lt Fn gt lt p gt increase to adjust the brightness level e The display device might be set to an external monitor Press the display toggle hotkey lt Fn gt lt F5 gt to toggle the display back to the computer e If the power LED is flashing the computer may be in Sleep or Hibernate mode Press and release the power button to resume No audio is heard from the computer Check the following 3 Frequently asked questions e The volume may be muted Look at the volume control speaker icon in the taskbar If it is crossed out click the icon and deselect the Mute all option e The volume level may be too low Check the volume from the volume control speaker icon in the taskbar You can also use the volume control buttons to adjust the volume If headphones earphones or external speakers are connected to the headphone jack on the computer the internal speakers automatically turn off want to eject the optical drive tray without turning on the power There is a mechanical eject hole on the optical dr
49. play DVDs for that region You can set the region code a maximum of five times including the first time after which the last region code set will remain permanent Recovering your hard disk does not reset the number of times the region code has been set
50. rmanent marker If multiple discs are required insert a new disc when prompted then click OK Continue until the process is complete e If you are using a USB drive unplug the drive and label it clearly Important Write a unique descriptive label on each backup such as Drivers and Applications Backup Make sure you keep the backup in a safe place that you will remember Recovering your system To recover your system 1 Perform minor fixes If only one or two items of software or hardware have stopped working correctly the problem may be solved by reinstalling the software or the device drivers To reinstall software and drivers that were pre installed at the factory see Reinstalling drivers and applications on page 7 For instructions on reinstalling software and drivers that were not pre installed see that product s documentation or support Web site 2 Revert to a previous system condition If reinstalling software or drivers does not help then the problem may be solved by returning your system to a previous state when everything was working correctly For instructions see Returning to an earlier system snapshot on page 9 3 Reset your operating system If nothing else has solved the problem and you want to reset your system but keep your user information see Returning your system to its factory condition on page 10 4 Reset your system to its factory condition If nothing else has solved the probl
51. rt type Control Panel and then click Control Panel in the list of apps 2 Click System and Security gt Action Center then click Recovery at the bottom of the window 3 Click Open System Restore then Next Recovery 10 4 Click the latest restore point at a time when your system worked correctly click Next then Finish 5 A confirmation window appears click Yes Your system is restored using the restore point you specified This process may take several minutes and may restart your computer Returning your system to its factory condition If your computer experiences problems that are not recoverable by other methods you may need to reinstall everything to return your system to its factory condition You can recover from either your hard drive or the recovery backup you have created e If you can still run Windows and have not deleted the recovery partition see Recovering from Windows on page 10 e If you cannot run Windows your original hard drive has been completely re formatted or you have installed a replacement hard drive see Recovering from a recovery backup on page 13 Recovering from Windows Start Acer Recovery Management e From Start type Recovery and then click Acer Recovery Management in the list of apps Two options are available Restore Factory Settings Reset my PC or Customized Restore Refresh my PC cs Restore Factory Settings Customized Restore Retain User Data
52. ssage may be fraudulent are misspellings poor grammar odd phrasing Web site addresses with strange extensions Web site Internet and online security 10 addresses that are entirely numbers where there are normally words and anything else out of the ordinary Additionally phishing messages will often tell you that you have to act quickly to keep your account open update your security or urge you to provide information immediately or else something bad will happen Don t take the bait Don t respond to email messages that ask for personal information Legitimate companies will not use email messages to ask for your personal information When in doubt contact the company by phone or by typing in the company Web address into your Web browser Don t click on the links in these messages as they make take you to fraudulent malicious Web sites e Steer clear of fraudulent Web sites used to steal personal information When visiting a Web site type the address URL directly into the Web browser rather than following a link within an email or instant message Fraudsters often forge these links to make them look convincing A shopping banking or any other Web site where sensitive information should have an S after the letters http i e https www yourbank com not http www yourbank com The s stands for secure and should appear when you are in an area requesting you to login or provide other sensitive data Another sign that y
53. ter and the frequently asked questions see Frequently asked questions on page 78 do not help you can recover your computer i e return it to an earlier state This section describes the recovery tools available on your computer Acer provides Acer Recovery Management which allows you to create a recovery backup a drivers and applications backup and to start recovery options either using Windows tools or the recovery backup Note Acer Recovery Management is only available with a pre installed Windows operating system Q Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible In certain situations a full recovery will require a USB recovery backup Creating a recovery backup To reinstall from a USB storage drive you must first create a recovery backup The recovery backup includes the entire original contents of your computer s hard drive including Windows and all factory loaded software and drivers Using this backup will restore your computer to the same state as when you purchased it while giving you an option to retain all settings and personal data Note Since the recovery backup requires at least 16 GB of storage after formatting it is recommended to use a USB drive with a capacity of 32 GB or larger 3 Recovery 1 From Start type Recovery and then click Acer Recovery Management in the list of apps 4 Acer Recovery Ma
54. to the desktop instead of Start when I sign in How do I jump between apps Swipe the left hand edge of the screen inwards to cycle through apps that are currently running How do turn off my computer Swipe the right hand edge of the screen inwards tap Settings gt Power and select the action you d like to take Can just turn off notifications You can turn off notifications during certain hours so that you can leave your computer running but not be disturbed by notifications 1 Swipe the right hand edge of the screen inwards and tap Settings gt Change PC settings gt Search amp apps gt Notifications 2 Move the Quiet hours slider to On and select times to start and stop disabling notifications How do unlock my computer Swipe the lock screen upwards and tap a user account icon to unlock the computer If your account has a password set you will need to enter the password to continue Tap and hold the preview icon to see the characters you ve entered to ensure the password is correct Frequently asked questions 4 Can personalize the Lock screen You can personalize the lock screen with a different image to run a slideshow of images or to show you quick status and notifications to suit your personal needs To change the background swipe the right hand edge of the screen inwards and tap Settings gt Change PC settings gt PC amp devices gt Lock screen From here you can e Select a background ima
55. ttings select Yes 5 Choose how to erase your files a Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the recovery Cleaning the drive takes much longer up to 5 hours but is much more secure as old files are completely removed 6 Click Reset 7 After the recovery has finished you can start using your computer by repeating the first start process Recovery 16 Refresh your PC from the recovery backup 1 The Refresh your PC window opens Refresh your PC Here s what will happen settings won t change ck to their defaults sites will be removed on your desktop 2 Click Next 3 Select the operating system to recover normally only one option is available 4 Click Refresh 5 The recovery process begins by restarting your computer then continues by copying files to your hard drive This process takes about 30 minutes Connecting to the Internet 2 CONNECTING TO THE INTERNET Note Information in this section may not apply to your computer This chapter includes basic information on types of connections and getting connected to the Internet For detailed information please refer to Network connections on page 53 Connecting with a cable Built in network feature The built in network feature makes it easy for you to con
56. y not be available on all models Icon Item Icon Item Power button Optical drive Microphone jack Card reader Speaker or headphone S PDIF port jack w USB port kY Line in jack RJ 45 Ethernet HDMI port 5 5 connector Line out speaker out Network hard disk k jack drive indicators A Kensington lock slot DP DisplayPort DC in jack Webcam nn Shutdown pinhole Go Audio combo jack Information on USB 3 0 e USB 3 0 compatible ports are blue e Compatible with USB 3 0 and earlier devices For optimal performance use USB 3 0 certified devices 3 Ports and connectors Defined by the USB 3 0 specification SuperSpeed USB Rear panel audio ports The table below indicates the functions of the audio jacks on the rear panel if available Iconcolor Headset Stereo Quadrophonic 5 1 channel Blue oe Rear Rear Green Headset Front Front Front Mic in Mic in Mic in Center L woofer Memory card reader 2 MEMORY CARD READER Connectivity options Your computer has a card reader and other ports jacks that allow you to connect peripheral devices to your computer For instructions on how to connect different external devices to the computer read the following section Memory card reader Memory cards are used in a wide selection of digital cameras PDAs MP3 players and mobile phones Inserting a memory card 1 Align the card so that the connector points towar
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